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Gossett Volkswagen

★★★★★(66)read reviews

1875 Covington Pike, Memphis, TN 38128

(901) 251-0150 Ask About Our Service Specials!

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Mon: 7:00 AM - 6:00 PMTues: 7:00 AM - 6:00 PMWed: 7:00 AM - 6:00 PMThur: 7:00 AM - 6:00 PMFri: 7:00 AM - 6:00 PMSat: 7:00 AM - 3:00 PMSun: Closed

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Customer Reviews

★★★★★ Tristan Thompson
Good service and they do the job right | Read Full Review
2/5/2026 12:00:00 AM | Google
★★★★★ Conor Mageean
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2/3/2026 12:00:00 AM | Google
★★★★★ Yaveda Nesby
Everyone at Gosset motors was so helpful with my purchase. Sheketia was amazing with awesome customer service & Carl was efficient with getting me approved. Thanks Guys | Read Full Review
2/1/2026 12:00:00 AM | Google
★★★★★ Nancy Jennings
Slow at getting my car fixed. They have had it since Dec 8th 2025, it's now Jan 30th it's been sitting in the bay for 3 weeks and nothing. I'm more than fed up with this dealership and when this is said and done I will never return nor will I be purchasing a VW in the future if this is what we have to deal with. Unacceptable. | Read Full Review
1/30/2026 12:00:00 AM | Google
★★★★★ K.Rush
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1/26/2026 12:00:00 AM | Google
★★★★★ jimmy pogue
Service department was excellent | Read Full Review
1/25/2026 12:00:00 AM | Google
★★★★★ Rachel Turner
Service was good from my actual service provider. I spoke with a service provider who was absolutely awful. He wasn’t helpful at all and was very rude. His name was Kevin I ended up speaking to him to get an update on my car because my provider was on a call with another customer. I was just wanting a ETA and Kevin asked when I was e | Read Full Review
1/25/2026 12:00:00 AM | Google
★★★★★ Erik Matheson
Did great this time. Delivered early! | Read Full Review
1/24/2026 12:00:00 AM | Google
★★★★★ Donald Bobal
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1/23/2026 12:00:00 AM | Google
★★★★★ Randy Redd
I couldn't have asked for a better experience! | Read Full Review
1/22/2026 12:00:00 AM | Google
★★★★★ Keonna Jones
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1/22/2026 12:00:00 AM | Google
★★★★★ Chave Wicks
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1/20/2026 12:00:00 AM | Google
★★★★★ Chann Jamerson
Love it here! VW always takes care of me! | Read Full Review
1/20/2026 12:00:00 AM | Google
★★★★★ Pamela Woods
My experience with vol Volkswagen That’s a great experience and it took great care of all my Pro issue I would be greatly to visit in the future. | Read Full Review
1/15/2026 12:00:00 AM | Google
★★★★★ Jennifer H
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1/15/2026 12:00:00 AM | Google
★★★★★ Themba Nsubuga
Awesome team, car was in and out within a couple of hours. Shout out Cornelius for the help ! | Read Full Review
1/15/2026 12:00:00 AM | Google
★★★★★ James McMinn
They will work with you till the deal is done in your favor. Best sales team around. | Read Full Review
1/10/2026 12:00:00 AM | Google
★★★★★ Hannah Little
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1/10/2026 12:00:00 AM | Google
★★★★★ Ashley McMillan
The Gossett VW team is always such a pleasure to deal with. I appreciate their thoroughness and communication to make sure I understand what my car needs and when. They do such a great job and represent VW very well! | Read Full Review
1/7/2026 12:00:00 AM | Google
★★★★★ Tamara Smith
Service was great. | Read Full Review
1/1/2026 12:00:00 AM | Google
★★★★★ Ethel Brown
I had an appointment for the next day at 7 o’clock in the morning. I went to drop my vehicle off early The day before and they were able to get me in the day that I dropped it off and had it ready for me before six. | Read Full Review
12/31/2025 12:00:00 AM | Google
★★★★★ dinah wilson
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12/31/2025 12:00:00 AM | Google
★★★★★ Rachel Turner
Great service | Read Full Review
12/29/2025 12:00:00 AM | Google
★★★★★ Sandra D
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12/26/2025 12:00:00 AM | Google
★★★★★ Charles Leo
Repairs on my daughter’s car were done in a timely manner. Gossett called a few days before my appointment that was scheduled 2 months in advance to confirm. When work was performed , service writer called immediately and vehicle was done within the expected time. | Read Full Review
12/25/2025 12:00:00 AM | Google
★★★★★ Owens Home Solutions
Everyone was prompt , friendly and courteous. Cornelius and the svc manager went above and beyond . | Read Full Review
12/24/2025 12:00:00 AM | Google
★★★★★ Harold Gray
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12/23/2025 12:00:00 AM | Google
★★★★★ Lisa Miller
?????????? I can’t say enough good things about the service manager, Aaron at Gossett VW. I came in with a flat tire during a very stressful situation, and he truly took a huge weight off my shoulders before the holidays. Not only did he handle everything quickly and professionally, but he also went above and beyond by taking care of | Read Full Review
12/22/2025 12:00:00 AM | Google
★★★★★ Sharee Brooks
Sherita Broadnax and Carl Williams are the BEST!!!The process was seamless. I would recommend them to anyone. | Read Full Review
12/22/2025 12:00:00 AM | Google
★★★★★ peter lindy
Great experience. Easy to work with. Was able to get the exact car that we wanted without much difficulty. Positive carbine experience.P | Read Full Review
12/20/2025 12:00:00 AM | Google
★★★★★ Darrin Williams
Great service and military friendly with a discount. | Read Full Review
12/20/2025 12:00:00 AM | Google
★★★★★ Bradley Burlison
Great service | Read Full Review
12/20/2025 12:00:00 AM | Google
★★★★★ Junk Email
Conner was great!!! He made the car buying experience bearable. We were just looking, but he was the difference on why we bought a car that day. | Read Full Review
12/20/2025 12:00:00 AM | Google
★★★★★ Juletha Hancock
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12/20/2025 12:00:00 AM | Google
★★★★★ Cloma
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12/17/2025 12:00:00 AM | Google
★★★★★ Chloe Williams
Aaron Linton, always show a level of professionalism that's unmatched! He always consistently shows genuine respect and concern for his customers in .make sure that you are tooken care of. I recommend this location to anyone who's looking for great results and tremendous hospitality. | Read Full Review
12/15/2025 12:00:00 AM | Google
★★★★★ Rosie S
I had to get an emergency appointment because my rear brakes was making a loud noise got to see the same technician Cornelius. He was so helpful as always very knowledgeable and kind and showed concern for my vehicle. I highly recommend him if your having problems with your vehicle. | Read Full Review
12/11/2025 12:00:00 AM | Google
★★★★★ Emily Key
The service agent was helpful and answered my questions well. The waiting area is comfortable and conducive to remote work if needed. | Read Full Review
12/10/2025 12:00:00 AM | Google
★★★★★ DeeAnna Redmond
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12/7/2025 12:00:00 AM | Google
★★★★★ Tammy Jones
Went in expecting to purchase a Jetta but Johnathan Burke showed us the one he had just purchased for himself (Tiguan) and we were sold. I really enjoyed the buying experience, I have to say every single person treated us like family and felt like friends. Johnathan the sales person is like a warm hug, very kind and forth coming! | Read Full Review
12/7/2025 12:00:00 AM | Google
★★★★★ Ladarious Davis
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11/30/2025 12:00:00 AM | Google
★★★★★ Ying Cao
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11/30/2025 12:00:00 AM | Google
★★★★★ Lena
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11/30/2025 12:00:00 AM | Google
★★★★★ Kevin Hardin
???????? | Read Full Review
11/30/2025 12:00:00 AM | Google
★★★★★ Marlena Vega
Professional, pleasant | Read Full Review
11/28/2025 12:00:00 AM | Google
★★★★★ Dewar Grewar
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11/28/2025 12:00:00 AM | Google
★★★★★ marcus johnson
Customer service was ok. It took over a month to get my to get my car back ??. No loaner was giving. I was inconvenienced to say the least. Glad that it is finally done. | Read Full Review
11/26/2025 12:00:00 AM | Google
★★★★★ Brian Horowitz
Great experience from start to finish. They were very open to negotiations and we were able to come to an equitable agreement on a vehicle that my wife loves! | Read Full Review
11/24/2025 12:00:00 AM | Google
★★★★★ Jeana
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11/23/2025 12:00:00 AM | Google
★★★★★ Jeana Cartwright
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11/23/2025 12:00:00 AM | Google
★★★★★ Harold Leake
It's was cool while I waited on my oil change.I got to share lunch with the Volkswagen team...never happened before .. | Read Full Review
11/20/2025 12:00:00 AM | Google
★★★★★ David Polk
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11/19/2025 12:00:00 AM | Google
★★★★★ Jessica Richardson
Great, friendly and efficient! Always my preferred vw service | Read Full Review
11/19/2025 12:00:00 AM | Google
★★★★★ Noah Collins
The service department here has to be the slowest I’ve ever been to. The sales staff was phenomenal when we bought our car, but we brought it in for simple scheduled maintenance; tire rotation and oil change, and we sat for 3 and a half hours. It takes maybe 30 minutes to do an oil change. I’ll be doing my own oil changes once again | Read Full Review
11/19/2025 12:00:00 AM | Google
★★★★★ Anthony Stevenson
Called service department to make appointment for a part for my 2025 atlas the part was the engine cover that did not come on the car at sell .I was told by the service department that the part was in the appointment was set .when I got there is told they ran out of the part I drove 30 mile to be told they ran out very disappointed | Read Full Review
11/17/2025 12:00:00 AM | Google
★★★★★ Theresa Williams
Excellent customer service and they get you and and out is a reasonable amount of time. | Read Full Review
11/16/2025 12:00:00 AM | Google
★★★★★ Keith Brown
Don't buy any Volkswagens. You will be stuck with zero help when the issue is clearly defective manufacturing. I've bought 2020 and 2024 Volkswagens brand new and they amazingly had sporadic issues that never got addressed until after the warranty was up. Additionally I can't get any response for ownership or Volkswagen of America | Read Full Review
11/16/2025 12:00:00 AM | Google
★★★★★ Gilbert Garcia
the service team at Gossett VW was great , a special shout out to Cornelius for making everything go smoothly and for getting taken care of in a timely manor. | Read Full Review
11/13/2025 12:00:00 AM | Google
★★★★★ Anthony Blevins
I went in to get my tire changed. My rim ended up getting bent and scratched. I’ve been trying to get a call back for a week and have not heard anything. Over $300 for a new tire, and I got a bent/ scratched rim with it. | Read Full Review
11/13/2025 12:00:00 AM | Google
★★★★★ alphonzo greer
Not the best service fir me | Read Full Review
11/12/2025 12:00:00 AM | Google
★★★★★ Mark Busse
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11/7/2025 12:00:00 AM | Google
★★★★★ Leiser Webb
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10/24/2025 12:00:00 AM | Google
★★★★★ Laura Warrior
Bought a car mini coup. thank you, Johnathan, a very good salesperson. | Read Full Review
10/16/2025 12:00:00 AM | Google
★★★★★ Jakale Love
The location on Winchester was ok the salesman Lee Crumb was very nice the sales manger at the location Wasn't!!! But not once did they tell me there was another location that had exactly what I was looking for ended finding on google myself. Walked on the Covington pike lot and Bill was outside and got me exactly what I wanted on th | Read Full Review
10/13/2025 12:00:00 AM | Google
★★★★★ David McDonnell
Overall, I’m quite satisfied and will definitely be back. The MPVI presentation was excellent, and the after-service delivery was outstanding. My only negative feedback is regarding the vehicle intake process. The advisor informed me there would be a two-hour wait time, which I agreed to since I didn’t have an appointment, and she a | Read Full Review
10/13/2025 12:00:00 AM | Google
★★★★★ Larhonda Wilson
Not satisfied with the service I received at all, I will Not recommend the company to NO one I know. This is how my vehicle was returned to me. | Read Full Review
10/13/2025 12:00:00 AM | Google

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