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Volkswagen of Florence

★★★★★(25)read reviews

611 N Coit Street, Florence, SC 29501

(843) 206-0865 Ask About Our Service Specials!

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Mon: 7:30 AM - 5:30 PMTues: 7:30 AM - 5:30 PMWed: 7:30 AM - 5:30 PMThur: 7:30 AM - 5:30 PMFri: 7:30 AM - 5:30 PMSat: 8:00 AM - 1:00 PMSun: Closed

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Customer Reviews

★★★★★ Taylor Dove
I had a great experience here! I was traveling and had car troubles and the staff was amazing! Making sure they got my car fixed in a timely manner and was just so nice and accommodating! Highly recommend!! I unfortunately don't remember the staffs names I worked with but I went on 9/4 and they were amazing! | Read Full Review
9/5/2026 12:00:00 AM | Google
★★★★★ Blake Bailey
Initially I came to them with all of my logs recorded with an issue I had with my 2020 volkswagen atlas. I told them I was fairly certain it was an EVAP related issue, and it would not throw a code for them. I told them how to likely replicate the issue, and if they couldn't I could send them the logs that show the issue perfectly. T | Read Full Review
8/26/2026 12:00:00 AM | Google
★★★★★ Mary Singletary
Great experience. couldn't ask for greater company to buy a car from. They was very professional and friendly. Never received treatment at a car dealership. Everything was quick and on a reasonable time. | Read Full Review
8/25/2026 12:00:00 AM | Google
★★★★★ Michael Choi
Super Good Service very nice friendly service | Read Full Review
8/22/2026 12:00:00 AM | Google
★★★★★ PAID 5 STER REVIEW PROVIDER
I write positive review | Read Full Review
8/18/2026 12:00:00 AM | Google
★★★★★ George Lagrange
Karen Moore is so pleasant and helpful and patient. She sat in new car with me explaining all the things I can do on play station. Karen ensured all the paperwork (computer work) was correct. i'm so impressed with Karen that I bought a 2 nd car from her. She patiently answered all my questions. Better give her a raise before anoth | Read Full Review
8/14/2026 12:00:00 AM | Google
★★★★★ Kevin Corcoran
I can't say enough good things about the Service team at Reichenback Volkswagen. I had a VW ev that refused to charge, and I left it unannounced on a Sunday night, and worked with them on the phone to get the car charging and back on the road. | Read Full Review
8/11/2026 12:00:00 AM | Google
★★★★★ Kisha Robinson
Great experience! Exceeded my expectation. | Read Full Review
7/19/2026 12:00:00 AM | Google
★★★★★ Cassie Thomson
I had the best experience. This dealership has the most excellent customer service. Travis the salesman especially was the epitome of class and kindness. I cannot recommend them enough. If you have any second thoughts about buying from this dealership let this review set your mind at ease. | Read Full Review
6/26/2026 12:00:00 AM | Google
★★★★★ Alexandria Pezza
Travis the salesman was extremely pleasant and helpful. As a first time car buyer going to a dealership was stressful but Travis did a great job thoroughly explaining and making sure the car I chose was right for me! I could not recommend this dealership enough if you're in the Florence area! | Read Full Review
6/26/2026 12:00:00 AM | Google
★★★★★ Hestell Brown
I would love to thank the team on today that assisted me in purchasing my VW Tiguan on today. I really love the way it drives and a payment that I can afford.Thanks Mike Reichenbach of Florence. | Read Full Review
6/16/2026 12:00:00 AM | Google
★★★★★ Miranda Shoemake
Absolute best experience I had ever had buying a car! We had Travis French as a salesperson and he was amazing. Travis made us feel welcome and like family. We test drove many vehicles and chose a 2026 Volkswagen Tiguan. I would recommend going to this dealership and asking for Travis!! | Read Full Review
5/14/2026 12:00:00 AM | Google
★★★★★ Travis French
Great atmosphere, great cars and great staff. Wouldn't buy a vehicle anywhere else. | Read Full Review
5/13/2026 12:00:00 AM | Google
★★★★★ Andrew Young
my car broke down 18 hours from where i live while i was on a road trip, it broke down on march 15th 26 and all they have done is tell me they are working on it. i’ve made multiple calls constantly with half of them going to voicemail and no real answers on my car. to this day i still don’t have my car as I KNOW all it needs is a clu | Read Full Review
3/28/2026 12:00:00 AM | Google
★★★★★ C A
Blake, Samuel and Bill are really professional and respectful of your time. Well worth the drive to get a fair trade and price for your next vehicle. | Read Full Review
3/26/2026 12:00:00 AM | Google
★★★★★ abomhard43
| Read Full Review
3/3/2026 12:00:00 AM | Google
★★★★★ Tristan Freeman
Great service and couldn’t recommend Eddie enough to help you buy a car. | Read Full Review
2/25/2026 12:00:00 AM | Google
★★★★★ David Nickel
Amber Rauch went above and beyond to ensure my experience, from beginning to end, was a positive one. Thanks again Amber! | Read Full Review
2/4/2026 12:00:00 AM | Google
★★★★★ Herbert Jackson
Herbert Jackson here, and let me tell you about my experience at Mike Reichenbach Ford/Volkswagon of Florence, Sc. The customer service was second to none from my salesperson on down to the finance managers who were equally cordial and treated me with respect, that's hard to find at other car dealerships. The staff there really get | Read Full Review
2/4/2026 12:00:00 AM | Google
★★★★★ Sal DeFini
I am traveling from CT to FL. 75 miles from Florence my dashboard displays a (!) Message that I have to much oil and must reduce it. I arrived at the dealership at 3:30 and they took me right in. I had the oil changed before I left CT and they overfilled it . They drew some oil out at Reichenbach VW, reset the display and road test | Read Full Review
2/4/2026 12:00:00 AM | Google
★★★★★ Denise Pech
Keri and mechanic were super as well as the rest of the team when we had an emergency with our Volkswagen Beetle as we were driving thru Florence. They had the concern diagnosed within 1/2 hour and the part ordered for the next morning arrival. The labor took 2+ hours and we were on the road the next morning before 11am to continue | Read Full Review
2/2/2026 12:00:00 AM | Google
★★★★★ karen lawson
I'm having a merry Christmas this year because of this dealership. Thanks to Karen Moore and the family their. | Read Full Review
1/2/2026 12:00:00 AM | Google
★★★★★ Krishna Drummond
Eddie was awesome he listened to me and made sure we left with the vehicle we needed. We will definitely be back when we’re ready to trade in our 2022 tiguan which will be soon hubby wants a new car lol. Thank you Eddie you were great | Read Full Review
10/2/2025 12:00:00 AM | Google
★★★★★ Andrew Bazen
Had an amazing buying experience here. Karen and the rest of the team were both super helpful and professional. They got me into my Golf R with no hassle and I couldn't be happier with it! | Read Full Review
10/2/2025 12:00:00 AM | Google
★★★★★ Madison Andrews
Eddie got me and my wife in a brand new car we wanted and was in and out! This was the second car we’ve gotten with him and they never disappoint! Would recommend them to anyone :) | Read Full Review
10/2/2025 12:00:00 AM | Google

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