Balise Volkswagen

★★★★★ Gianna Salguero

Vito was amazing! Thanks for helping me find my new car, very happy! | Read Full Review

8/31/2026 12:00:00 AM | Google

★★★★★ Dirk Hoffmann

Exceptional/outstanding service. Everone at Volkswagen Balise was extremely competent, helpful, patient, and friendly. We recommend Balise Volkswagen to everyone who wants to buy a car or have it serviced!!!!! | Read Full Review

8/31/2026 12:00:00 AM | Google

★★★★★ Noah Freiha

Recently came in to look at a few different offerings and Vito was a great help. Thank you for pointing me in the right direction! Top notch | Read Full Review

8/31/2026 12:00:00 AM | Google

★★★★★ Dan Herrle

$1,200 FOR “TIRE PROTECTION” THAT APPARENTLY DOESN'T PROTECT TIRES I am extremely disappointed with my experience with Balise Volkswagen. When I purchased my new VW ID.4, Finance Manager Damien strongly encouraged me to purchase the additional tire protection package. His sales pitch was very specific: with all the potholes in Rhod | Read Full Review

8/31/2026 12:00:00 AM | Google

★★★★★ Bob DEMELLO

Really a wonderful experience compared to other dealerships I've dealt with in the past! Courteous about my time amazing customer service hunting down a specific vehicle for me is truly above and beyond! | Read Full Review

8/27/2026 12:00:00 AM | Google

★★★★★ Kayla Salvatore

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8/27/2026 12:00:00 AM | Google

★★★★★ Sindy Pierce

Dare I say I had the most pleasant car buying experience! From the moment I shook Manny's hand, I knew he'd take care of me. This was one of the most comfortable car buying experiences I have had. Manny (sales) was fantastic. I went there to buy once specific car & he made sure I got it. Damon (finance) was also great to work with. W | Read Full Review

8/21/2026 12:00:00 AM | Google

★★★★★ chris bergeron

2nd time purchasing from Balise VW, 1st time Vdub owner now. All around great experience. Thank you Parker, Jack, and Damon. | Read Full Review

8/19/2026 12:00:00 AM | Google

★★★★★ Kara Floody

Devon was great to work with! He went above and beyond to help us get a great deal! | Read Full Review

8/18/2026 12:00:00 AM | Google

★★★★★ Charlie Z

Fantastic and friendly service! | Read Full Review

8/16/2026 12:00:00 AM | Google

★★★★★ Denise Peterson

Had a GREAT buying experience at Balise VW. No BS, it was nice to work with some straight shooters who weren't trying to take advantage of a solo female buyer. Salesman was Noah, Manager Jack and Damian in financing were all personable and thorough. Highly recommend this team! | Read Full Review

8/16/2026 12:00:00 AM | Google

★★★★★ Skye Jewel

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8/16/2026 12:00:00 AM | Google

★★★★★ Taylor Brazil

Balise Volkswagon is the best! All employees and service providers are excellent, respectful, and knowledgable. Been a customer for six years now and I will continue to be one in the future! | Read Full Review

8/14/2026 12:00:00 AM | Google

★★★★★ Kelli Moniz

Devon Symonds was great! Very professional, kind and helpful! | Read Full Review

8/7/2026 12:00:00 AM | Google

★★★★★ melanie c

Great customer service and very little wait time. Given some important advise about an issue with my VW that no other dealer offered. | Read Full Review

8/7/2026 12:00:00 AM | Google

★★★★★ Sir Charles Mervilus

Professional and prompt service from the Balise VW team. Sam Hart took the time to explain my options in details. Sam was a delight to deal with. Will definitely recommend Balise VW to Friends, Family Members and co-workers. A+ | Read Full Review

8/3/2026 12:00:00 AM | Google

★★★★★ Jessica Romaneski

We saw a used Toyota Sienna at Balise Volkswagen and went to check it out to see if we could “trade down” our newer Ford Expedition to save money on gas, scheduled maintenance, insurance, etc. We ended up not going through with the trade, but I still wanted to rate our positive experience with them. Communication was excellent, and N | Read Full Review

8/3/2026 12:00:00 AM | Google

★★★★★ Mike Lee

Balise Volkswagen has great mechanics. They get the job done right the first time with top-quality workmanship. I'm excited to purchase my next vehicle from Balise. | Read Full Review

7/30/2026 12:00:00 AM | Google

★★★★★ Cheryl Petrosinelli

Service department staff is very easy to work with. They keep you informed of what needs to be done and why. They take the time to answer your questions. It is a pleasant experience. | Read Full Review

7/30/2026 12:00:00 AM | Google

★★★★★ Maureen Hoffman

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7/29/2026 12:00:00 AM | Google

★★★★★ Kelsey Nardone

I've been a Balise customer for 4 years now. I purchased a brand new Taos in 2022 (which turned out to be a lemon, unfortunately) and have developed a trusted relationship with Sam in service - he is my go-to guy. Recently I decided to upgrade and chose to go back to Balise. This time, I met Manny who helped me with the purchase of m | Read Full Review

7/28/2026 12:00:00 AM | Google

★★★★★ Howayne Hamilton

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7/28/2026 12:00:00 AM | Google

★★★★★ Eazy Cheese

They did it fast and very well and worked with me the whole way through | Read Full Review

7/28/2026 12:00:00 AM | Google

★★★★★ Antonio Galicia

Great service received today. Ann was very attentive and provided clear information about my appointment. | Read Full Review

7/28/2026 12:00:00 AM | Google

★★★★★ Louise Kaskel

Amanda, Anne and Sam are the reasons for the excellent service at Balise! An incredible trio! I actually purchased another Volkswagen because of their outstanding customer service! | Read Full Review

7/27/2026 12:00:00 AM | Google

★★★★★ Mike (Mike)

Manny from Balise did a great job of setting me up with a new Jetta. Manny was professional, knowledgeable and personable. I love the car and would recommend Manny and Balise VW to family and friends! Mike, Warwick, RI | Read Full Review

7/27/2026 12:00:00 AM | Google

★★★★★ Graham 1267

Upon entering Balise Volkswagen, I had little faith that the day that I had set aside to buy a car would end with a result. I had just driven about an hour to a car dealership, not Balise, where I was met with hidden fees, pushy salesmen, and bad vibes. After leaving that dealership, I thought I should check out Balise because I'd ha | Read Full Review

7/27/2026 12:00:00 AM | Google

★★★★★ Ellen Callahan

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7/27/2026 12:00:00 AM | Google

★★★★★ Kimberly Godfrin

Dealership was very friendly and helpful! Adams was my salesperson and was very helpful, friendly and knowledgeable. | Read Full Review

7/26/2026 12:00:00 AM | Google

★★★★★ Tracy McCarthy

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7/26/2026 12:00:00 AM | Google

★★★★★ Damien Iasimone

Excellent service. My warranty covered all repairs and I was given a loaner car. Amanda was very friendly and knowledgeable. Great experience! | Read Full Review

7/25/2026 12:00:00 AM | Google

★★★★★ Brandon D’Angelo

Fantastic service department on time and they do what they say. They also look and take care of other issues. Fantastic service! | Read Full Review

7/25/2026 12:00:00 AM | Google

★★★★★ Eva Medeiros

Parker made buying my car an amazing experience! He was knowledgeable, friendly, honest, and never made me feel pressured. He truly went above and beyond to make sure I found the right car for me. If you're looking for a stress-free car-buying experience, ask for Parker Luken. | Read Full Review

7/25/2026 12:00:00 AM | Google

★★★★★ Candace Foss

I bought a Jetta a few weeks ago and I have to say it was just an all around amazing experience. I haven't had to buy a car in a long time so I was super nervous and everyone there made it so easy . I felt so comfortable from the get go ! Adams is simply amazing ! He made everything just so easy ! He really took a stressful situati | Read Full Review

7/20/2026 12:00:00 AM | Google

★★★★★ sharon rollings

I had a very pleasant experience. Everyone was very helpful and accommodating | Read Full Review

7/20/2026 12:00:00 AM | Google

★★★★★ Icer32

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7/20/2026 12:00:00 AM | Google

★★★★★ Ava Wood

Extremely responsive & helpful! Not the usual Volkswagen location I go to and I still felt 100% attended to. Thanks for your last minute help! | Read Full Review

7/20/2026 12:00:00 AM | Google

★★★★★ ashley Bassett

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7/18/2026 12:00:00 AM | Google

★★★★★ bob palumbo

The service department is second to none. Extremely knowledgeable and friendly. It's a pleasure dealing with them. | Read Full Review

7/18/2026 12:00:00 AM | Google

★★★★★ Marcia Coné

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7/18/2026 12:00:00 AM | Google

★★★★★ Brian La

Great experience been going for years sales and service is fantastic | Read Full Review

7/16/2026 12:00:00 AM | Google

★★★★★ Stephanie Wilkins

The service department staff are always courteous, accommodating and work diligently to get the job done. | Read Full Review

7/14/2026 12:00:00 AM | Google

★★★★★ Ava Stillman

My mom just went to Balise Volkswagen to test drive a car for my grandfather, and the experience was just awful as a whole. During the test drive, the car they gave her actually ran out of gas! This should never occur, especially not at a VW dealer. What bothers me even more was how the staff treated her. She told me that they were | Read Full Review

7/14/2026 12:00:00 AM | Google

★★★★★ Chip DiFolco

I have been a customer of Balise VW for over a year. My wife & I purchased an Atlas. Since the purchase, I have continued to bring it there for regular maintenance as well as to take care of certain issues. Making appointments online is very easy. I usually bring it in first thing in the morning so I can bring my laptop and work fr | Read Full Review

7/13/2026 12:00:00 AM | Google

★★★★★ Al Grant

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7/13/2026 12:00:00 AM | Google

★★★★★ Nathan Ellingwood

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7/11/2026 12:00:00 AM | Google

★★★★★ Brenda Fernandes

All of the service staff is always friendly and courteous. The communication is great and I always know what's going on while my car is there; including a video and any estimates if needed. | Read Full Review

7/11/2026 12:00:00 AM | Google

★★★★★ Jean Baldwin McLevedge

Balise is dependably excellent | Read Full Review

7/10/2026 12:00:00 AM | Google

★★★★★ Teresa Cunningham

Sam is a great service manager. He explains exactly sad is needed, how long service visit will take and anticipates future needs. I always have a great experience at Balise Volkswagon. | Read Full Review

7/10/2026 12:00:00 AM | Google

★★★★★ Dianne Wilson

I went for a routine oil change that I was told would start at $107. That was quite misleading since it has to do with make model and year of car, not explained during my inquiry. The actual cost was $154. Then they were recommending $3000 of work to be done. I purchased the vehicle 1 year ago from a Balise dealership with a 2 year i | Read Full Review

7/9/2026 12:00:00 AM | Google

★★★★★ John Padula

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7/7/2026 12:00:00 AM | Google

★★★★★ Marques

The girls that work in the service department, are always so helpful and nice. | Read Full Review

7/7/2026 12:00:00 AM | Google

★★★★★ Ray Lynch

Brought my vehicle in for what should be covered under warranty. Was advised their was nothing they can do. And was basically told to call on my own to see if more can be done. Not what I was looking for in customer service. Submitting a photo and leaving the customer to fight fir what should be covered under their warran | Read Full Review

7/7/2026 12:00:00 AM | Google

★★★★★ Michael McDermott

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7/6/2026 12:00:00 AM | Google

★★★★★ Kerry Adams

The service department took care of the two recalls I had on my Taos plus cleaned out a mouse nest on my gas tank for me! Communication was great and work was done in a timely manner. | Read Full Review

7/5/2026 12:00:00 AM | Google

★★★★★ Jamie Donais

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7/3/2026 12:00:00 AM | Google

★★★★★ Katie Griffin

From the moment I walked into Balise VW in Warwick, I knew I was in good hands. The entire team made the car-buying process easy, transparent, and genuinely enjoyable. Devon was awesome from start to finish. He was incredibly patient, gave me a thorough walkthrough of the vehicle, answered every question I had, and never made me fee | Read Full Review

7/3/2026 12:00:00 AM | Google

★★★★★ Lashona

Fast service and efficient! Really nice and helpful staff in service center! | Read Full Review

7/2/2026 12:00:00 AM | Google

★★★★★ Jessica Fortier

As always Ann and crew made our service experience so easy and flawless. They're the best! | Read Full Review

6/30/2026 12:00:00 AM | Google

★★★★★ Michael Chou

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6/30/2026 12:00:00 AM | Google

★★★★★ Dianne Wilson

I went for a routine oil change that I was told would start at $107. That was quite misleading since it has to do with make model and year of car, not explained during my inquiry. The actual cost was $154. Then they were recommending $3000 of work to be done. I purchased the vehicle 1 year ago from a Balise dealership with a 2 year i | Read Full Review

6/30/2026 12:00:00 AM | Google

★★★★★ Toni Grimley

Great service.Service staff does an excellent job explaining services. | Read Full Review

6/29/2026 12:00:00 AM | Google

★★★★★ Brian Grossguth

Always great prompt attention at balise vw service department | Read Full Review

6/28/2026 12:00:00 AM | Google

★★★★★ Amanda

I highly recommend Balise VW, there service departmant is top notch. They go above and beyond to help their customers. Amanda was my tech she was nothing but caring, kind and curtious. I will be looking into working with her in the future! | Read Full Review

6/27/2026 12:00:00 AM | Google

★★★★★ David Ramirez

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6/26/2026 12:00:00 AM | Google

★★★★★ Teri Morrissette

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6/26/2026 12:00:00 AM | Google

★★★★★ Francis O'Brien

This routine oil change service was managed by Ann Masciarelli Aucoin, who always looks out for our best interests at Balise. In this case, the technician spotted a broken front wheel spring, and Ass't Service Mgr Amanda Robbins recommended replacement and alignment. All went as planned. Balise has done another good job for us. | Read Full Review

6/26/2026 12:00:00 AM | Google

★★★★★ Parker McMinn

Sam was very helpful today! | Read Full Review

6/26/2026 12:00:00 AM | Google

★★★★★ Stephanie Cole

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6/20/2026 12:00:00 AM | Google

★★★★★ Dylan Knapp

Salesman let my pregnant wife and I wait 2 hours before we could even discuss numbers or buying a car. In fact he took other people that had come in the door after us while we sat at an empty desk. Only to present a bad deal. One way to lose a sale for sure. | Read Full Review

6/20/2026 12:00:00 AM | Google

★★★★★ Jennifer Records

Everything was easy, from scheduling to getting a quote then paying and picking up my vehicle. I received an inspection report by both text and email that even included a video walkthrough explanation of the technicians suggestions .. I was able to approve or deny whatever repairs I wanted to go forward with. I was able to pay via a | Read Full Review

6/18/2026 12:00:00 AM | Google

★★★★★ Sally Schroth

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6/18/2026 12:00:00 AM | Google

★★★★★ Ed Kay

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6/18/2026 12:00:00 AM | Google

★★★★★ Arthur Rossi

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6/18/2026 12:00:00 AM | Google

★★★★★ N V

In and out quick. I had a tire rotation and oil change. There was a slight shimmy at 80mph for the past year since my control arms were changed. I don't know how but that is gone. No damage done to the finish of my wheels. Yay! | Read Full Review

6/18/2026 12:00:00 AM | Google

★★★★★ Alex Vandersip

A wonderful group of people who provide fantastic service. A big thank you to my service advisor, Ann- she's a true pleasure to work with. | Read Full Review

6/18/2026 12:00:00 AM | Google

★★★★★ Alison Smith

Balise has always been great getting me in for service appointments and taking great care of my Jetta. I've been coming here since 2020. Before this, I made the mistake of taking it to other places where they completely messed up my car and even missed some things that were wrong with it and that's when I decided to just take it to t | Read Full Review

6/18/2026 12:00:00 AM | Google

★★★★★ Michael Colucci

I love bringing my car to Balise. I was greeted by Sam who made me feel like my car would be given the attention and care as it was his own. I also love the video they send you when it's finished explaining what was done and what needs to be done in the future. | Read Full Review

6/18/2026 12:00:00 AM | Google

★★★★★ britt

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6/18/2026 12:00:00 AM | Google

★★★★★ Joao Patita

Everyone is great, reliable. Excellent. Great service | Read Full Review

6/16/2026 12:00:00 AM | Google

★★★★★ John Avarista

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6/16/2026 12:00:00 AM | Google

★★★★★ Emily Garcia

This is my third purchase at Balise Volkswagen! I have come back and each time my experience has gotten better! I couldn't have been happier with my most recent purchase. Joe and Noah helped me out immensely! | Read Full Review

6/14/2026 12:00:00 AM | Google

★★★★★ Andrea Restor

Sam and Anne are always so attentive and communicative through the whole process | Read Full Review

6/13/2026 12:00:00 AM | Google

★★★★★ Kyle Pagliarini

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6/13/2026 12:00:00 AM | Google

★★★★★ joyelle hardy

Fast service, Amanda went above and beyond to ensure a pleasant experience. I continue to return bc of the customer service I always receive and the confidence that my car was taken care of | Read Full Review

6/10/2026 12:00:00 AM | Google

★★★★★ Betty Blair

Everything went really well very good service very friendly | Read Full Review

6/10/2026 12:00:00 AM | Google

★★★★★ Patty Peralta

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6/10/2026 12:00:00 AM | Google

★★★★★ Cassandra Lima

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6/9/2026 12:00:00 AM | Google

★★★★★ Dean Morrone

In and out. Efficient. Great Service Advisor | Read Full Review

6/9/2026 12:00:00 AM | Google

★★★★★ Janae Perry

I had a great experience purchasing my vehicle from Volkswagen. Devon was fantastic to work with, and the entire process was seamless from start to finish. Management made everything quick and easy. I truly appreciate the excellent customer service and would highly recommend Devon and the team to anyone looking for a new vehicle! So | Read Full Review

6/8/2026 12:00:00 AM | Google

★★★★★ Jacqueline Mulligan Sesin

I would strongly recommend avoiding this dealership. We recently bought a jeep. We had to go back on multiple occasions because they didn’t have a finance person there on a Wednesday. Then we picked up the car only for the check engine light to come on four hours later when I brought it back to them, they plugged it in and said it wa | Read Full Review

6/7/2026 12:00:00 AM | Google

★★★★★ Robert Legare

I have to apologize for always repeating myself. I drive out of my way to Balise VW service department because of Amanda Robbin’s. She is very professional in her position, and I trust her with my vehicle! | Read Full Review

6/5/2026 12:00:00 AM | Google

★★★★★ larameedave

The service department has always been very professional, courteous of time and very thorough with explaining the services provided. Thank you Sam for another pleasant experience. | Read Full Review

6/5/2026 12:00:00 AM | Google

★★★★★ Jamee H

I have been a customer of Balise Volkswagen (Warwick, RI) for 10 years. I look forward to continuing my relationship with Balise VW and will be returning very soon! | Read Full Review

6/5/2026 12:00:00 AM | Google

★★★★★ James Sheil

Ann was friendly and knowledgeable. The service was thorough and efficient. | Read Full Review

6/3/2026 12:00:00 AM | Google

★★★★★ Rosemary Kopec

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6/3/2026 12:00:00 AM | Google

★★★★★ Marc Hamlin

Simple oil change and scheduled maintenance. Smooth-as-silk process. Relatively quick and painless, for sure. | Read Full Review

6/3/2026 12:00:00 AM | Google

★★★★★ Joel Pavlow

Very polite and prompt! | Read Full Review

6/2/2026 12:00:00 AM | Google

★★★★★ Darlyn Montan

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6/1/2026 12:00:00 AM | Google

★★★★★ Hume Johnson

A pleasant customer experience. Human interaction over sales pitch. Accommodating, kind and professional. Adam, Ron and Damon, A+ human beings and professionals. Highly recommend. | Read Full Review

6/1/2026 12:00:00 AM | Google

★★★★★ Shannon Hayle

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6/1/2026 12:00:00 AM | Google

★★★★★ Erin Todisco-Place

I was dreading buying a new car, but I was fortunate enough to meet Kevin Laing at Balise VW in Warwick & he made the process so easy!! I looked at cars online for weeks and thought I finally figured out what I wanted... emailed several dealerships and liked the price I got from Balise VW in Warwick. I asked for a video of the insid | Read Full Review

6/1/2026 12:00:00 AM | Google

★★★★★ Courtney Vincent-Carr

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5/30/2026 12:00:00 AM | Google

★★★★★ Devon DeFrancesco

Absolutely fantastic service and more help than any of the dealerships I visited on my trips to find a car. Devon there was way too much help and despite being super busy, took all the time I needed and answered every one of my questions. Can't recommend them and the brand enough. | Read Full Review

5/30/2026 12:00:00 AM | Google

★★★★★ Kim Pono

Friendly, prompt and efficient. | Read Full Review

5/30/2026 12:00:00 AM | Google

★★★★★ Diane Pelletier

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5/30/2026 12:00:00 AM | Google

★★★★★ Matthew Aucoin

I’ve gotten multiple cars through Balise VW and they’ve been wonderful to do business with. Service department has been awesome! | Read Full Review

5/29/2026 12:00:00 AM | Google

★★★★★ Maria Trice

Always a good experience with the service department at Belise VW. | Read Full Review

5/29/2026 12:00:00 AM | Google

★★★★★ Kristen DiNezza

Devon Symonds was so wonderful to work with. He was attentive to all of my needs and wants. Made my experience a breeze! Would highly recommend visiting him at Belise VW! | Read Full Review

5/29/2026 12:00:00 AM | Google

★★★★★ Glen Driggers

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5/28/2026 12:00:00 AM | Google

★★★★★ Merrilee Welling

Sam in the service department is awesome! There have been some issues with my vehicle and he has kept me updated on the status of the repairs. He makes sure I have a courtesy vehicle while mine is in service. He is knowledgeable and always friendly. | Read Full Review

5/27/2026 12:00:00 AM | Google

★★★★★ Rebecca Philips

I would like to mention Ann@ Balise on Bald Hill rd,she went beyond helping me with the problems I had with my VW Bug,with that I would recommend her services. | Read Full Review

5/26/2026 12:00:00 AM | Google

★★★★★ J B

Everyone i've encountered at Balise VW has been wonderful. especially Ann in service who's helped me now for years. i ONLY bring my VW to Balise because they are straight forward, honest, don't try and make me spend more then i need to and take the time with my car & to talk with you and answer any questions you might have. i've buil | Read Full Review

5/26/2026 12:00:00 AM | Google

★★★★★ Susan Garganese

Very professional and great customer service. | Read Full Review

5/24/2026 12:00:00 AM | Google

★★★★★ PM

Devon did a fantastic job from beginning to end - couldn't ask for a better guide through the process | Read Full Review

5/23/2026 12:00:00 AM | Google

★★★★★ mark macg

Great experience buying an ID.4 from Balise VW. Everyone was friendly and easy to work with. | Read Full Review

5/23/2026 12:00:00 AM | Google

★★★★★ Darshan Shah

One of the most honest dealerships I have worked with. I have never felt they are recommending something that isn't needed. I truly feel I can trust them. | Read Full Review

5/23/2026 12:00:00 AM | Google

★★★★★ Beverly Fitzhugh

Amazing, informative and very helpful with advice. I have never met a car dealership that really cared about the customer as they have. I have bought 3 cars there ! | Read Full Review

5/22/2026 12:00:00 AM | Google

★★★★★ N A

Amanda the real MVP. | Read Full Review

5/22/2026 12:00:00 AM | Google

★★★★★ Joseph Cervone

Easy to make appointments, great service, friendly, professional and courteous. Now they send you a video of their inspection and point out what they see. They also send you a checklist of areas that will need attention in the future. Like tire thread life, brakes and important items. Any work that needs done needs your approval befo | Read Full Review

5/22/2026 12:00:00 AM | Google

★★★★★ Antonio DaSilva

Well received. Diagnosed problem and provided a solution | Read Full Review

5/22/2026 12:00:00 AM | Google

★★★★★ Sandra L

We have been taking our VW’s to Balise for decades. The team there, Bill, Anne, Amanda and Sam, always treat us so fantastically. From services to inspections and everything in-between, they provide us with the best services possible, are efficient communicators with a smile and wonderful attitudes. | Read Full Review

5/22/2026 12:00:00 AM | Google

★★★★★ Molise Schroff

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5/21/2026 12:00:00 AM | Google

★★★★★ Salvatore Spampinato

Very professional , Job was done well. | Read Full Review

5/17/2026 12:00:00 AM | Google

★★★★★ Jackie Waddington

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5/15/2026 12:00:00 AM | Google

★★★★★ Boris Sherman

Great people, very good service. Amanda is the best! | Read Full Review

5/15/2026 12:00:00 AM | Google

★★★★★ Scott Glass

I have had nothing but great experiences with Ann, Sam and Amanda in service.They always let me know the status of my vehicle. They let me as soon as it is ready and explain exactly what was done in detail. No one should go anywhere else to get their VW serviced! | Read Full Review

5/15/2026 12:00:00 AM | Google

★★★★★ Nate P

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5/15/2026 12:00:00 AM | Google

★★★★★ Keri Champagne

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5/15/2026 12:00:00 AM | Google

★★★★★ Lana H.

I dont post many reviews, however I had to make sure I posted this one. I bought a used vehicle (Ford Bronco) which I love. The sales team was fantastic, Romeo specifically was my salesman and was great to work with. They even delivered the vehicle to me because I was in a rental and was unable to get back to RI to drive it home (I l | Read Full Review

5/13/2026 12:00:00 AM | Google

★★★★★ Greg Silva

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5/13/2026 12:00:00 AM | Google

★★★★★ Elizabeth Payette

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5/13/2026 12:00:00 AM | Google

★★★★★ Andrenika Alladin-Fenner

The staff at Balise Volkswagen are absolutely amazing. I reached out to inquire about a car I saw on their website and they were able to get me in the next day for a test drive. Kevin was great throughout the entire process beginning from the time I walked into the dealership. Unlike most dealership at Balise they will NOT try to je | Read Full Review

5/13/2026 12:00:00 AM | Google

★★★★★ Erica McNiece

Honestly, I don't love car shopping, but Devon at Balise Volkswagen in Warwick made it a breeze. He was laid back, genuine and he made me feel like I was in good hands. Thanks for making easy Devon! | Read Full Review

5/13/2026 12:00:00 AM | Google

★★★★★ Marie Anne Paquin

Service great! Anne was a great with communication and very timely! Great experience. | Read Full Review

5/13/2026 12:00:00 AM | Google

★★★★★ Howie Family

Great experience, great doing business thanks Balise VW and thanks to Devon! | Read Full Review

5/11/2026 12:00:00 AM | Google

★★★★★ kevin cahill

Service department very responsive and detail oriented. Communication was clear and timely, expectations set properly and delivery targets hit. | Read Full Review

5/10/2026 12:00:00 AM | Google

★★★★★ Jeff Brasil

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5/9/2026 12:00:00 AM | Google

★★★★★ David benoit

Always very friendly and helpful. Best service. | Read Full Review

5/9/2026 12:00:00 AM | Google

★★★★★ Cait Pfanstiehl

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5/9/2026 12:00:00 AM | Google

★★★★★ Elizabeth Senerchia

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5/9/2026 12:00:00 AM | Google

★★★★★ Howard Widmann

A quality dealership. They know their product and make you feel welcome when you need to engage. Prices are also fair...with knowing you are getting original VW parts and service. | Read Full Review

5/8/2026 12:00:00 AM | Google

★★★★★ taylor debello

Devon is awesome! Efficient, knowledgeable and direct. He is great at educating you to different options and ensuring you are the one that decides what works best for you personally and financially. Buying a new car should be this easy everywhere! Outstanding customer service, I could not be more satisfied. | Read Full Review

5/8/2026 12:00:00 AM | Google

★★★★★ jlopez9382

Buyer Be Ware!!!! I normally don’t do this but if I don’t it’s gonna continue to happen to others. I was lied to my face. I was treated like a scumbag annoying customer. My seat still has a rip on it and my remote start still doesn’t work and this is on a vehicle that cost me a little over 52k after taxes of course. I was told we can | Read Full Review

5/8/2026 12:00:00 AM | Google

★★★★★ kevin Soctomah

From drop off to pick up, everything was perfect. | Read Full Review

5/6/2026 12:00:00 AM | Google

★★★★★ J Ricci

I only have very positive things to say about Balise Volkswagen. Courteous professional staff, always will consider them number one in attending to my Beetle. ?? Bravo! | Read Full Review

5/6/2026 12:00:00 AM | Google

★★★★★ Bonnie Lavallee

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5/6/2026 12:00:00 AM | Google

★★★★★ Hayden Patton

My experience here was great. I was there right when they opened and was given a great rate. My salesman Devon was awesome helped me the whole way. I will definitely be back! | Read Full Review

5/4/2026 12:00:00 AM | Google

★★★★★ Sara Isabell

Ann is accommodating welcoming and helpful every step of the way! Her continued communication put me at ease throughout the service process! | Read Full Review

5/4/2026 12:00:00 AM | Google

★★★★★ Ralph Gillis

The service department here does a great job, highly recommend. | Read Full Review

5/2/2026 12:00:00 AM | Google

★★★★★ Cindy Bialy

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5/2/2026 12:00:00 AM | Google

★★★★★ Jon Souza

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5/2/2026 12:00:00 AM | Google

★★★★★ David Fitzpatrick

VW Balise is the best! Always provides prompt and efficient service! | Read Full Review

5/2/2026 12:00:00 AM | Google

★★★★★ Daina

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5/1/2026 12:00:00 AM | Google

★★★★★ Ben Mayo

I just bought a Jetta from Kevin and the entire experience was great. They went above and beyond to get me into the car and I couldn’t be happier. I’ll be back when it’s time to buy again | Read Full Review

4/30/2026 12:00:00 AM | Google

★★★★★ Mirza Baig

Awsome | Read Full Review

4/29/2026 12:00:00 AM | Google

★★★★★ Arlene Iannazzi

Absolutely the best service around. Very informative. | Read Full Review

4/29/2026 12:00:00 AM | Google

★★★★★ Daina May

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4/29/2026 12:00:00 AM | Google

★★★★★ FRENCH

Devon helped me. Greeted me at the door. Shook hands. I’m a first time buyer so he helped me through the whole process. he explained everything i didn’t understand and showed me all my options. Great service. No hassle. 2 thumbs up from me. thanks | Read Full Review

4/29/2026 12:00:00 AM | Google

★★★★★ Evan Thibodeau

Great service here with Ann. Very prompt and knowledgeable. Happy customer. | Read Full Review

4/27/2026 12:00:00 AM | Google

★★★★★ Nicky Morris

Excellent customer service | Read Full Review

4/27/2026 12:00:00 AM | Google

★★★★★ Dolly Mil

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4/27/2026 12:00:00 AM | Google

★★★★★ Donaldo McPherson

Associate, manager and financial manager were attentive and ready to help, me been from a different state. Balise VW sales personnel were Awesome. Thank you guys | Read Full Review

4/27/2026 12:00:00 AM | Google

★★★★★ Mei Liu

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4/27/2026 12:00:00 AM | Google

★★★★★ jose rodriguez

Excellent | Read Full Review

4/27/2026 12:00:00 AM | Google

★★★★★ Robert Rego

Great | Read Full Review

4/23/2026 12:00:00 AM | Google

★★★★★ Lori Wycall

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4/23/2026 12:00:00 AM | Google

★★★★★ Robin Borges

Was given a detailed explanation of what was done and found during a service appointment. | Read Full Review

4/23/2026 12:00:00 AM | Google

★★★★★ Rae San Giovanni

The Service Advisers at Balise VW are always pleasant and always able to accommodate my schedule. | Read Full Review

4/20/2026 12:00:00 AM | Google

★★★★★ Joe Ledoux

Great customer service | Read Full Review

4/20/2026 12:00:00 AM | Google

★★★★★ Lily Ramsey

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4/20/2026 12:00:00 AM | Google

★★★★★ Paul

Very good service.. Customer service were very personable.. | Read Full Review

4/18/2026 12:00:00 AM | Google

★★★★★ Jacquelyn Bernard

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4/18/2026 12:00:00 AM | Google

★★★★★ Daron Snyder

Bought two vehicles from Kevin at Balise. Excellent experience both times. I will not go anywhere else. | Read Full Review

4/18/2026 12:00:00 AM | Google

★★★★★ Aamad Chaudhrey

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4/18/2026 12:00:00 AM | Google

★★★★★ Jason Blanchette

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4/18/2026 12:00:00 AM | Google

★★★★★ Christopher P

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4/18/2026 12:00:00 AM | Google

★★★★★ Kathy

Prompt service and diagnosis...courteous service person | Read Full Review

4/18/2026 12:00:00 AM | Google

★★★★★ Erich Harvey

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4/16/2026 12:00:00 AM | Google

★★★★★ Lisa Palter

Balise VW has always been excellent about communicating with us about our repairs, including costs and timing And we have never felt like they tried to talk us into something we didn’t actually need. | Read Full Review

4/15/2026 12:00:00 AM | Google

★★★★★ Carlos Rebelo

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4/14/2026 12:00:00 AM | Google

★★★★★ William Emby

We always go to Balise VW for great service for our VW Bug. All oil changes and state inspections. Great service technicians | Read Full Review

4/13/2026 12:00:00 AM | Google

★★★★★ kelli radick

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4/13/2026 12:00:00 AM | Google

★★★★★ gillen papenfuse

Amanda and the team did a great job getting my Tiguan fixed. It took longer than I thought but the quality and customer care was worth it since I was comped a rental for the few days it took. Thanks! | Read Full Review

4/13/2026 12:00:00 AM | Google

★★★★★ Heidi Nagel

Great experience! Devon and Damon are a great team. My first contact was Devon. He was professional, knowledgeable, thorough and very patient. He was with me from start to finish except when he handed me over to Damon for financing. Damon walked me through the process painlessly, thoughtfully and throughly explaining all my options. | Read Full Review

4/11/2026 12:00:00 AM | Google

★★★★★ Michaela Jencks

I had an amazing experience leasing my new car! From start to finish, everything was smooth, stress-free, and actually enjoyable—which isn’t always the case when car shopping. Kevin was absolutely fantastic to work with. He was knowledgeable and patient. He took the time to answer all of my questions, made sure I understood everythi | Read Full Review

4/11/2026 12:00:00 AM | Google

★★★★★ chris

The service department has always been very helpful and informative when our care have needed repair. We continue to look forward to working with you in the future. | Read Full Review

4/11/2026 12:00:00 AM | Google

★★★★★ Gina Q

Fantastic dealership. Great experience all around. Highly recommend to anyone who wants a vw. | Read Full Review

4/11/2026 12:00:00 AM | Google

★★★★★ Thomas DeFazio

Great price and great service | Read Full Review

4/11/2026 12:00:00 AM | Google

★★★★★ Donna LaVallee

Excellent service! | Read Full Review

4/11/2026 12:00:00 AM | Google

★★★★★ SANDRA VERRECCHIA

Efficient cordial respectful. | Read Full Review

4/10/2026 12:00:00 AM | Google

★★★★★ Jeff Smith

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4/10/2026 12:00:00 AM | Google

★★★★★ Ashwin “Ash” Bhaskaran

I highly recommend the service department at Balise VW. From the moment I dropped my car off in the morning my experience was pleasant and seamless. My service advisor, Ann, kept me updated every step of the way. I also received a video inspection of my car showing maintenance items that needed attention. It was really easy to review | Read Full Review

4/10/2026 12:00:00 AM | Google

★★★★★ Michael Horton

Excellent service from Devon Symonds. Very prompt. Answered all my questions and ultimately easy to work with | Read Full Review

4/10/2026 12:00:00 AM | Google

★★★★★ Beth Musella

I had such a positive experience at Blaise VW during my service visit. The staff was welcoming and made the whole process smooth and stress-free. My car was taken care of quickly and professionally thank you! | Read Full Review

4/10/2026 12:00:00 AM | Google

★★★★★ Mike T

Been going to them for 10+ years. Never any issues. Always helpful, quick, and professional. | Read Full Review

4/9/2026 12:00:00 AM | Google

★★★★★ Nancy

Devon was an amazing salesperson to work with on buying a new car. I really appreciated his expertise and communication. Highly recommend Balise! | Read Full Review

4/2/2026 12:00:00 AM | Google

★★★★★ None Ofyourbusiness

I bought my Tiguan here 6 years ago, had great service then. But this month I needed new brakes and an inspection. I’ll admit, being a woman I was a bit nervous. But the lady who runs the service department is out of this world. Because of her, I’ll be coming back for everything…not just my next VW. Aside from excellent service from | Read Full Review

3/31/2026 12:00:00 AM | Google

★★★★★ Joana Santos

My experience with Devon was wonderful! He was very professional and knowledgeable about the car we were looking to purchase. I appreciate his patience while I took my time in making my decision. I would purchase another car from Devon! | Read Full Review

3/31/2026 12:00:00 AM | Google

★★★★★ ACE Mentor Program of Rhode Island (ACE RI)

Kevin at Belise was wonderful. He took the time to get to know us and what we were looking for, patiently and knowledgeably answered our questions, and followed up without making us feel pressured. Highly recommend! | Read Full Review

3/31/2026 12:00:00 AM | Google

★★★★★ johana dirinott

We took the car to this place because it had a strange smell. They charged us over $170 for a diagnostic scan and assured us that everything was fine — no leaks, no issues, and even said the car was “like new.” However, just three days later, the smell got worse. We decided to take it to another mechanic, and that’s when we found ou | Read Full Review

3/28/2026 12:00:00 AM | Google

★★★★★ Jacob McKenney

Recently went down to purchase a 2025 Jetta from Balise, and had a really pleasant experience. Devon, our sales rep, was patient, funny & knowledgeable, and clearly walked through the process, and made the entire visit as quick and easy as possible. The finance manager and sales manager were able to offer a better rate than my bank, | Read Full Review

3/26/2026 12:00:00 AM | Google

★★★★★ Mike S

I’ve never spoken to a ruder person than whoever the woman is that answers calls for the service department. I’ll take my business to speedcraft. | Read Full Review

3/26/2026 12:00:00 AM | Google

★★★★★ Rita Demayo

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3/25/2026 12:00:00 AM | Google

★★★★★ Quan Tran

Devon was very helpful during the entire process. Go see him for your next purchase | Read Full Review

3/24/2026 12:00:00 AM | Google

★★★★★ Brennan Stetson

just bought my first car from a dealership, and Devon was awesome to work with. He made the whole process super easy and relaxed. He wasn’t pushy at all, just a really chill, easygoing guy who listened to what I needed and found the perfect car for me. He was super knowledgeable, and everything went quickly and smoothly. I’d absolute | Read Full Review

3/21/2026 12:00:00 AM | Google

★★★★★ Robert Perruzzi

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3/21/2026 12:00:00 AM | Google

★★★★★ William beretta

Our salesman Devon was very helpful. He walked my wife through all the features of her new VW and made sure she was comfortable with them. Made sure she knew she could drop in to the dealership anytime if she needed further assistance. | Read Full Review

3/20/2026 12:00:00 AM | Google

★★★★★ Cody Coppola

Pleasure all around, Devon handled my needs very well and was great with offering options that fit my price range. Daymond in sales was also very nice and offered me and my mother options that made sense! Overall for my first dealership experience I am impressed to say the least! | Read Full Review

3/11/2026 12:00:00 AM | Google

★★★★★ Robert Ballinger

I purchased a jetta w Deven, his knowledge and service was fantastic. I highly recommend working with Devon. The dealership also was also friendly as easy to work with. My Husband and i are very impressed with the service. If you are in need of a car look no further. | Read Full Review

3/8/2026 12:00:00 AM | Google

★★★★★ Luis Ortega

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3/7/2026 12:00:00 AM | Google

★★★★★ Jessica Albarran

I can’t say enough great things about Devon Symonds at Balise VW! My husband and I stopped in on a whim and ended up leaving with a brand new VW! From the moment we stepped foot inside to the moment we left, Devon was with us every step. So very friendly and knowledgeable. I can’t wait to come back and buy more cars from him!! | Read Full Review

2/27/2026 12:00:00 AM | Google

★★★★★ Courtney Pereira

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2/20/2026 12:00:00 AM | Google

★★★★★ Nicholas Grande

I had a great experience at Balise Volkswagen. Adams was professional, knowledgeable, and made the whole process easy and stress-free. He really took the time to make sure I found the right car. Damon in finance was just as great — clear, honest, and efficient. He made the paperwork simple and straightforward. Highly recommend Bali | Read Full Review

2/16/2026 12:00:00 AM | Google

★★★★★ Jessica Miville

I would like to comment how amazing our sales rep Kevin Laing was. He was very informative and kind. | Read Full Review

2/16/2026 12:00:00 AM | Google

★★★★★ Destiny A

Josh was an amazing help when purchasing my Taos. | Read Full Review

2/15/2026 12:00:00 AM | Google

★★★★★ Haley Blackinton

Romeo was so wonderful and easy to work with. He helped me get into a beautiful 2025 Taos. Thank you! | Read Full Review

2/12/2026 12:00:00 AM | Google

★★★★★ Abhijyot Brar

Devon was an absolute pleasure to work with, and helped us out greatly with our purchase and went the extra mile, overall- couldn’t be happier with the purchase, can’t recommend him enough!! | Read Full Review

2/10/2026 12:00:00 AM | Google

★★★★★ Melissa Rocchio

Kevin at Balise Volkswagen helped me to seamlessly trade in my Tiguan for a brand new Atlas Cross Sport. His patience and knowledge of the cars helped answer all of the questions I had. Buying a car is not usually a fun thing to do but both Kevin and Damon made this experience an easy one! Thank you! | Read Full Review

2/8/2026 12:00:00 AM | Google

★★★★★ Lula Champagne

I bought a car from Balise VW Devon was amazing and team best experience stress-free highly recommend buying from them | Read Full Review

2/8/2026 12:00:00 AM | Google

★★★★★ Preston Johnson

Romeo was easy to work with. He explained every step well and made the experience very pleasant. | Read Full Review

2/6/2026 12:00:00 AM | Google

★★★★★ Deb R

Recently purchased a VW Atlas and our sales person Kevin as well as the entire staff at Balise VW was excellent to work with. No stress and hassles when it came to purchasing the car. Kevin was extremely knowledgeable about the vehicle. Would highly recommend visiting Kevin if you are interested in a Volkswagen. | Read Full Review

2/6/2026 12:00:00 AM | Google

★★★★★ Delaney MacDougall

Romeo was amazing!! This was the best car buying experience I have had! 10/10, would recommend Balise and Romeo to anyone! | Read Full Review

2/1/2026 12:00:00 AM | Google

★★★★★ Ethan Faulkner

Devon’s the man. Awesome service. Got me the car i wanted and made the process as easy as possible. Highly recommend. | Read Full Review

2/1/2026 12:00:00 AM | Google

★★★★★ Brianna Saucier

We had the BEST experience at Balise Volkswagen in Warwick. Devon helped us and gave us the best experience in purchasing our Atlas Cross Sport from start to finish. I highly recommended Devon at Balise Volkswagon for any of your future purchases! | Read Full Review

1/30/2026 12:00:00 AM | Google

★★★★★ Vincent Letizia

Ann Amanda Sam.....Absolutely the BEST AROUND! The Service is over the top ...they go above and beyond! I can't thank them enough for how great they are. If you are looking for a great experience and Service, this is where you need to be. One review isn't enough. 10 Stars A+++ Raise/Bonus whatever you call it, is over due for them. W | Read Full Review

1/20/2026 12:00:00 AM | Google

★★★★★ Edward Kay

Devon Symonds was very courteous and knowledgeable. He was extremely helpful in our Toas purchase. | Read Full Review

1/19/2026 12:00:00 AM | Google

★★★★★ Melissa Abreu

Romeo was absolutely amazing throughout my entire car-buying experience. He was professional, and genuinely focused on helping me find the right car. He took the time to answer all my questions, explained everything clearly. If you’re looking to buy a car, I highly recommend asking for Romeo—you won’t be disappointed! | Read Full Review

1/19/2026 12:00:00 AM | Google

★★★★★ SallyJ Dean

I had such a wonderful experience! Romeo was fantastic and an absolute delight to work with. Would definitely recommend. | Read Full Review

1/17/2026 12:00:00 AM | Google

★★★★★ H Stewart

Once again… We took our for service, and when we picked it up, the steering wheel and shifter were co wred with grit and grime. My wife took a Clorox wipe and wipes the surfaces and they were legit black. What’s more infuriating is that this is t the first time this has happened. What good is complaining, what good is saying anything | Read Full Review

1/13/2026 12:00:00 AM | Google

★★★★★ Jessica Hopkins

Romeo was awesome, thank you so much for sticking with me. | Read Full Review

1/11/2026 12:00:00 AM | Google

★★★★★ Isabella

This is my second bad experience with this dealership. 3 years ago, I was told to come back the next day to buy a car, and they sold it before I arrived. Recently, I gave them another chance. The salesperson was very kind, professional, and understanding, but the appraisal was unfair. They offered $2,000 for my 2015 Buick Encore (whi | Read Full Review

1/11/2026 12:00:00 AM | Google

★★★★★ Sarah Lauck

Devin was friendly and informative. One of the best experiences I've had buying a car. No one was pushy. I would recommend Devin and Balise VW for your car buying needs. | Read Full Review

12/31/2025 12:00:00 AM | Google

★★★★★ Heather Hazard

Go see Romeo at Balise. He and Damon were excellent to work with! | Read Full Review

12/26/2025 12:00:00 AM | Google

★★★★★ David Shelton

My wife and I were very happy with the purchase experience we had at Balise VW. We worked with Kevin Laing and he was courteous and helpful answering all of our questions. The rest of the team, including Ronald, worked to get us to an acceptable price and package. We will plan to be returning here for our service needs and future VW | Read Full Review

12/22/2025 12:00:00 AM | Google

★★★★★ Jessica Ayers

Great experience today with Romeo. My 4th VW and once again a happy customer!!! | Read Full Review

12/22/2025 12:00:00 AM | Google

★★★★★ Nina Brown

Bought my CPO from here yesterday and I love her. Devon was super transparent, supportive, and kind. Overall, I was given every piece of information I asked for- straightforward, and upfront. No games. The finance manager was also very helpful, and gave me all I needed to make my informed decisions. | Read Full Review

12/19/2025 12:00:00 AM | Google

★★★★★ Mia Montemayor

Romeo was great to work with - super friendly, helpful, and easy to talk to. He made the car-buying process smooth and stress-free, answered all my questions, and was a pleasure to work with! | Read Full Review

12/17/2025 12:00:00 AM | Google

★★★★★ cc Waters

I went to Balise To purchase Volkswagen parts for my Passat. Mike at parts helped me, he went above and beyond getting me all of the parts that I needed and giving me information that was crucial to having my vehicle fixed In a cost-effective manner. My mechanic ran into a problem at the end of the day so I called spoke with Mike. M | Read Full Review

12/16/2025 12:00:00 AM | Google

★★★★★ joe cat

Devin was super helpful and did an excellent job of assisting through the purchase process. Ron also was very helpful and accommodating . | Read Full Review

12/16/2025 12:00:00 AM | Google

★★★★★ Macara Razzino

Brought my new Volkswagen here for an after purchase inspection. Everything was quick and easy. Amanda the Manager in the service department is very kind and helpful. | Read Full Review

12/16/2025 12:00:00 AM | Google

★★★★★ Bailey Burke

Romeo was extremely helpful and made my car buying experience simple. He dealt with the insurance company for me and made the whole experience easy! Highly recommend going to him if you’re in search of a car! | Read Full Review

12/12/2025 12:00:00 AM | Google

★★★★★ Marissa Vezina

Devon was so helpful and informative when picking out my new atlas. He made it such a great experience! | Read Full Review

12/11/2025 12:00:00 AM | Google

★★★★★ Mike Naylor

The process here was smooth and would recommend coming here to purchase a car | Read Full Review

12/11/2025 12:00:00 AM | Google

★★★★★ Brandon D Achatz

Best experience I have ever had. I bought my third car from Romeo and I never wanna buy another car from a different person. He greeted me in the lot as I was checking out cars and asked what I was looking for. I told him and he found exactly what I wanted. He was not pushy at all. He was a respectful dude and had my best interest in | Read Full Review

12/10/2025 12:00:00 AM | Google

★★★★★ Tiffany Archibald

Great experience with Romeo ! Took my daughter to buy her first car. He was patient and walked her through process. Will buy from him again! | Read Full Review

12/8/2025 12:00:00 AM | Google

★★★★★ stacy kevin

I recently visited Volkswagen and I had an amazing experience from start to finish. The person who assisted me Devon was incredibly patient, knowledgeable, and genuinely helpful. They took the time to explain everything clearly, answered all my questions, and made the entire process smooth and stress-free. As a first-time car buyer, | Read Full Review

12/6/2025 12:00:00 AM | Google

★★★★★ Stacy Roberts

This past weekend we purchased a 2022 VW Tiguan and couldn’t be more pleased with our experience with both Devon and Damon. From the moment we walked in, Devon was attentive and patient. He listened to what was important to us and made sure to follow up when there was a question he didn’t immediately have an answer to. Devon has one | Read Full Review

12/1/2025 12:00:00 AM | Google

★★★★★ Floyd

Romeo was extremely helpful and knowledgeable, definitely recommend. | Read Full Review

12/1/2025 12:00:00 AM | Google

★★★★★ Olivia Pestana

I had a great experience working with Romeo at Balise Volkswagen purchasing my Tiguan. He never made me feel pressured to buy a car and took his time walking me through every step of the process. He listened closely, addressed all of my concerns, and made sure I felt comfortable and informed before making any decisions. I really appr | Read Full Review

11/30/2025 12:00:00 AM | Google

★★★★★ Dylan Say

Had the pleasure to work with Romeo, he was transparent and helpful. Definitely will be back for another car. | Read Full Review

11/30/2025 12:00:00 AM | Google

★★★★★ Tom Van Fechtmann

I purchased a car on Friday and my experience could not have been better. I was greeting by Luke the Preowned Manager who turned me over to Adams the sales consultant. I also met the General Manager Joe and finalized everything with Damon the Finance Manager. This team is amazing. If you want a VW they are the best. Thanks so much to | Read Full Review

11/30/2025 12:00:00 AM | Google

★★★★★ Susan MacDonald

Great experience with Romeo. Extremely thorough, went over what was most important to us. Easy experience. Highly recommend.!! | Read Full Review

11/28/2025 12:00:00 AM | Google

★★★★★ Abby MacDonald

We had Romeo The experience was AMAZING!! He went over everything we had mentioned over the text exchange. Any questions that we had about the car was answered with full detail and anything he was unsure of was clarified. | Read Full Review

11/28/2025 12:00:00 AM | Google

★★★★★ Scott Diggle

Bloodthirsty sales tactics. All Balise sales teams are the same. They are just sharks in the water. I simply priced a VW on their site and Jacob hounded me daily with relentless calls. After two months of non-stop harassment I finally told him to stop calling me and he hung up on me before I could finish saying calling. I’ve had thre | Read Full Review

11/28/2025 12:00:00 AM | Google

★★★★★ Dylan Lyons

I had my eye on a civic for a while, and found one at balise volkswagen. My salesman kevin helped make the process of getting my new car seamless. There was no pressure or hostility to buy a car i didnt want. It was overall a smooth, easy, transition into getting my new car. Thank you again kevin for your hospitality and ability to w | Read Full Review

11/23/2025 12:00:00 AM | Google

★★★★★ Aurora Mazza

I had the best experience ever with Eli!! Im in a brand new Volkswagen SUV and my new car experience could not have been any smoother with his professionalism, knowledge and expertise with helping us find exactly what we were looking for! I am happy to recommend Balise Volkswagen to anyone I know, and make sure they talk to Eli for t | Read Full Review

11/19/2025 12:00:00 AM | Google

★★★★★ ramzy jack

Romeo provides a seamless comfortable experience, very capable and it made buying a enjoyable experience | Read Full Review

11/15/2025 12:00:00 AM | Google

★★★★★ Paul Sowa

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11/15/2025 12:00:00 AM | Google

★★★★★ Angela Gallo

Came in with not many expectations, left with a new lease and a great experience with Romeo! | Read Full Review

11/15/2025 12:00:00 AM | Google

★★★★★ Corey Cipriano

We had a great experience buying from Balise and Romeo was especially knowledgeable, friendly, and punctual for our appointments. Highly recommend! | Read Full Review

11/7/2025 12:00:00 AM | Google

★★★★★ Jose Reyes

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11/7/2025 12:00:00 AM | Google

★★★★★ Anthony

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11/7/2025 12:00:00 AM | Google

★★★★★ Matthew Grossi

Romeo was absolutely one of the best sales personal I have ever had to deal with when it comes to buying a car. He made the process extremely easy and did not take a long time at all. Highly recommended go to him if you are interested in buying a car or have any questions in general. Thank you again ?? | Read Full Review

11/4/2025 12:00:00 AM | Google

★★★★★ Tyy Grossi

Best service ! All my cars have come from here Go see Romeo if you want superior service! | Read Full Review

11/4/2025 12:00:00 AM | Google

★★★★★ David Chagnon

Romeo was a pleasure to work with. He answered all questions and did anything he could do to address any issues | Read Full Review

11/3/2025 12:00:00 AM | Google

★★★★★ Kelsey Amaral

Romeo was fantastic! He really helped me and my fiancé out and we walked out with a 2025! He took his time to really made sure we understood things that he showed us about the car and made sure we got what we wanted. Thank you Romeo! | Read Full Review

11/1/2025 12:00:00 AM | Google

★★★★★ Sally Aube

Romeo made my buying process seamless. | Read Full Review

10/25/2025 12:00:00 AM | Google

★★★★★ Adam Watkins

Romeo did a great job with the sales process and set us up with a great car! | Read Full Review

10/25/2025 12:00:00 AM | Google

★★★★★ Merrilee Welling

The care I received from the team was awesome! Romeo was very friendly and knowledgeable. He knew all of the features in my new car and throughly explained everything. I never felt rushed. What a great salesman. Sales manager Ron Traver was excellent to work with. He worked hard to help me get into my new car. There was not the long | Read Full Review

10/25/2025 12:00:00 AM | Google

★★★★★ Katie King

Great customer service while my car was being serviced. Kept me updated the whole time | Read Full Review

10/22/2025 12:00:00 AM | Google

★★★★★ Stephanie de Ravel

Romeo was amazing!! Super thorough with everything and got me exactly what I wanted. He is very personable and will work with you to make sure you get in the right car for you. Couldn’t be happier with my experience! | Read Full Review

10/20/2025 12:00:00 AM | Google

★★★★★ Kerington Galmore

I had the absolute best experience buying my car from Kevin! As a first-time buyer and being on the younger side, I was honestly nervous going into the process — but Kevin made everything so easy, comfortable, and stress-free. He never made me feel pressured or rushed into any decisions, and he took the time to explain everything cle | Read Full Review

10/18/2025 12:00:00 AM | Google

★★★★★ paul letellier

I've been in the market for a new GTI for a while. My wife and I planned on test driving one to see if its what I really wanted. Romeo was the salesman that helped us navigate the vehicle making sure we felt informed and comfortable with our decision. Romeo never pushed us to buy, and recommend us to search around for similar deals. | Read Full Review

10/17/2025 12:00:00 AM | Google

★★★★★ Kymberly Barta

* Romeo and the Balise team made my car-buying experience incredibly easy and enjoyable! I recently bought a Certified Pre-Owned 2024 VW Taos SE from Balise Volkswagen, and I couldn't be happier! Romeo was patient, kind, and never pushy - he went above and beyond to make sure I felt confident in my purchase. The whole team was frien | Read Full Review

10/17/2025 12:00:00 AM | Google

★★★★★ Kevin Greene

Go see Romeo a Balise VW he helped me purchase my vehicle. He was very knowledgeable on the vehicles but the highlight of my experience was that he wasn’t pushy. He made my experience very enjoyable so Thank you Romeo and Balise for the great experience. | Read Full Review

10/7/2025 12:00:00 AM | Google

★★★★★ Pamela Kujawski

Romeo Reis was the kindest most caring, informative, knowledgeable salesperson I’ve ever come across. He made the experience of buying my daughter a new car as smooth as it could have been. My plan was not to even purchase a car and he made the experience an easy decision. I totally recommend Romeo for all your car buying questions a | Read Full Review

10/2/2025 12:00:00 AM | Google

★★★★★ Gabrielle Kujawski

My experience purchasing my car at Balise was phenomenal. Romeo my salesman was incredibly knowledgeable with both explaining features as well as the process of purchasing a new car. 5 stars is not enough stars! He made the experience smooth as possible and as stress free as possible. Totally recommend! | Read Full Review

10/2/2025 12:00:00 AM | Google

★★★★★ Steve Andrews

My experience with Balise was great. My salesman Romeo was very knowledgeable and easy to work with, and the overall experience smooth and efficient with high-level customer service. I would highly recommend this dealership. | Read Full Review

10/2/2025 12:00:00 AM | Google

★★★★★ Uli Gold

What a great and easy going experience leasing a new car. Romeo Reis made all the difference with a smile on his face and his great competence: We very much enjoyed the “How does my ID.4 Work” lesson like at a VW Genius Bar. A relaxing time at the Balise dealership! | Read Full Review

10/1/2025 12:00:00 AM | Google

★★★★★ Carlos Hernandez

Had a great experience at Balise! Romeo was fantastic, and went above and beyond. Thank you! | Read Full Review

9/30/2025 12:00:00 AM | Google

★★★★★ tyler strong

Romeo is the guy to go to when you want to buy a car! | Read Full Review

9/28/2025 12:00:00 AM | Google

★★★★★ Mike

Romeo was fantastic to work with | Read Full Review

9/28/2025 12:00:00 AM | Google

★★★★★ Mary Chernov

Romeo is great to work with! Will buy again! A+! | Read Full Review