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Balise Volkswagen

★★★★★(71)read reviews

525 Quaker Ln, West Warwick, RI 02893

(401) 262-4274 Ask About Our Service Specials!

Service Offers

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$10 Off Fall Service Special⁹Click Here for Details

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$69.95 Oil and Filter Service¹Click Here for Details

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$149.95 VW Economy Battery and Installation³Click Here for Details

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$30 Off Genuine VW Brake Pad Replacement Per Axle¹¹Click Here for Details

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Buy 3 Tires, Get 1 for $1 this October Only!

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No Charge Tire and Alignment Safety Inspection⁵Click Here for Details

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Receive a 15% rebate when you purchase select accessories!

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Get 20% Off Your VW DriverGear Purchase with this Online Promotion

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$5 Off Genuine VW Front Wiper Blade Replacement⁷Click Here for Details

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Receive a $25 Visa Gift Card with Participating Purchase on the Volkswagen Service Credit Card

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Get up to a $70 online rebate²³ Click Here for Details

Map & Directions

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Business Hours

Mon: 7:00 AM - 6:00 PMTues: 7:00 AM - 6:00 PMWed: 7:00 AM - 6:00 PMThur: 7:00 AM - 6:00 PMFri: 7:00 AM - 6:00 PMSat: 7:00 AM - 4:00 PMSun: Closed

Volkswagen Quality and expertise at a real value.

No one knows Volkswagen vehicles better than Volkswagen-Certified Technicians. Every factory-trained tech has the hands-on experience to know your car inside and out. When it comes to service, Balise Volkswagen has everything your Volkswagen needs, including knowledge of the service your car needs throughout its lifetime.

Expert Service Proprietary VW diagnostics and tools in the hands of qualified experts.
Daily Convenience Flexible hours. Online scheduling. Service Xpress.
Genuine VW Parts Identical to the factory originals, for uncompromised VW performance.
VW Accessories Designed to fit your VW model—and your lifestyle—beautifully.

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Customer Reviews

★★★★★ Sarah Alfieri
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10/12/2021 12:00:00 AM | Google
★★★★★ Jeffrey Kurtz
Simply the worst buying experience I’ve encountered. From the overweight “finance manager” who aggressively pushed unwanted options like paint protection and many other ridiculous things that only benefited the dealerships bottom line. So if you don’t enjoy obnoxious typicality poor dealership behavior making car buying agonizing the | Read Full Review
10/12/2021 12:00:00 AM | Google
★★★★★ Erin Nardelli
I had such a great experience working with Wade when I bought my car. He made the process seamless and not at all stressful. He took the time to walk me through the car and show me all of the features and how to use everything. After a car accident I was worried about driving again but he assured me of all the safety features my new | Read Full Review
10/5/2021 12:00:00 AM | Google
★★★★★ michael gray
The people that work here are extremely accommodating and friendly! It seems like they want what's best for the customer. I ran into an issue where I had to do some work to my car so it could pass inspection and they were able to get it in that day. I sat in the waiting room for an hour which seemed reasonable for a full diagnostics | Read Full Review
10/2/2021 12:00:00 AM | Google
★★★★★ S. Eric Jones
Great knowledge. Very helpful. Patient and kind. Did not make a purchase. | Read Full Review
9/6/2021 12:00:00 AM | Google
★★★★★ SupremeArmando
Awesome and beyond services during the entire buying experience. | Read Full Review
8/31/2021 12:00:00 AM | Google
★★★★★ Ruby DeFusco
Great sales people and good service.. | Read Full Review
8/23/2021 12:00:00 AM | Google
★★★★★ Connor Timpson
I can’t speak highly enough about working with Wade and the other members of the team today. Their service, friendliness and genuine care was wonderful. Thanks again Wade, Luke and Bob for a great experience! | Read Full Review
8/14/2021 12:00:00 AM | Google
★★★★★ donna romeo
Said my car wasnot certified it was | Read Full Review
8/14/2021 12:00:00 AM | Google
★★★★★ Alex “Sicariidae” Normandin
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8/11/2021 12:00:00 AM | Google
★★★★★ Chris Garren
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8/9/2021 12:00:00 AM | Google
★★★★★ Andrea Good
Great experience! The team found a great car for us and even stayed after hours to help finish paperwork so I could take my new car home that day. The sales team was straightforward with the pros and cons between different vehicles that helped me make a decision. | Read Full Review
7/25/2021 12:00:00 AM | Google
★★★★★ Silvia Rocabado
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7/25/2021 12:00:00 AM | Google
★★★★★ Kelley Fournier
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7/24/2021 12:00:00 AM | Google
★★★★★ Kristen Rutkevicz
After a friend had drove my car they felt that my brakes were "swishy". I brought it in, The car checked out. I was given the "All set, brakes are fine" and off I went. I returned a few weeks later, I had taken a job across country. I wanted to be extra sure everything was ok. My daughter would be with me driving for 2500 miles. I | Read Full Review
7/16/2021 12:00:00 AM | Google
★★★★★ Carla Crowshaw
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7/14/2021 12:00:00 AM | Google
★★★★★ JJ Govoni
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7/5/2021 12:00:00 AM | Google
★★★★★ Kim Butler
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6/8/2021 12:00:00 AM | Google
★★★★★ Rob Hull
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6/6/2021 12:00:00 AM | Google
★★★★★ Leslie Clark
I didn't buy there, but still wishing I had! Michael is friendly and let's the car sell itself. You won't feel pressed into purchasing, which is a relief! | Read Full Review
5/31/2021 12:00:00 AM | Google
★★★★★ Brett Pinto
I went in for a rust warranty claim on a VW which developed rust under the 12yr rust warranty period. Pictures were taken of the rust spots on my car and my appointment notes indicated I was there to have rust looked at. They can't seem to find the pictures thiugh my appointment is on record. They never got back to me, no calls or em | Read Full Review
5/25/2021 12:00:00 AM | Google
★★★★★ Christine Bigwood
My salesman William made the purchase of my 2021 Tiguan easy and smooth especially when buying a car can be overwhelming. If you go to Balise ask for William! | Read Full Review
5/20/2021 12:00:00 AM | Google
★★★★★ TOM Clayton
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5/15/2021 12:00:00 AM | Google
★★★★★ Kathi
My friend was buying a new car, and the salesman(Sammy) was great. He explained everything to her and made the whole experience effortless. If you go to this dealership ask for Sammy! | Read Full Review
5/13/2021 12:00:00 AM | Google
★★★★★ Woody Silva
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5/11/2021 12:00:00 AM | Google
★★★★★ Kenny Levesque
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5/3/2021 12:00:00 AM | Google
★★★★★ Bethany Sculley Tortis
Shopping for a new car can be stressful, but it wasn’t at Balise VW. Before we even arrived, communication via email with the GM was exemplary. We had an appointment elsewhere but I was so impressed with Joe it was an easy decision to stop at Balise first. Very happy with our service and experience. Love my new Tiguan! | Read Full Review
4/29/2021 12:00:00 AM | Google
★★★★★ nancy braga
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4/27/2021 12:00:00 AM | Google
★★★★★ Kelly Ferris
We worked with Wade at Balise. Great experience. We went to another VW dealer first, due to prior purchase, and were very disappointed. Balise did not disappoint! Best deal, honest, open transaction. The finance process was seamless. Thank you Balise- I am enjoying my new Tiguan! | Read Full Review
4/25/2021 12:00:00 AM | Google
★★★★★ Jason Ditroia
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4/16/2021 12:00:00 AM | Google
★★★★★ Shane Blake
Friendly staff willing to help you out! | Read Full Review
4/6/2021 12:00:00 AM | Google
★★★★★ Nicholle Golding
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3/31/2021 12:00:00 AM | Google
★★★★★ Robin B
Friendly, knowledgeable, and efficient! I would definitely recommend and purchase from them in the future! | Read Full Review
3/18/2021 12:00:00 AM | Google
★★★★★ Ray Marcaccio
Really awesome customer service. Bob, the salesman, could not have been more attentive to every detail. And, everything was done and ready for my pick up. No waiting! | Read Full Review
3/18/2021 12:00:00 AM | Google
★★★★★ Jeff Powell
What a refreshing service experience I had at Balise VW! A routine maintenance recall was required which was performed. But what wasn't required was for Ann to make me aware that my new-to-me Tiguan had one last free oil change/tire rotation, which I didn't know about. Ann was super friendly and very professional! | Read Full Review
3/17/2021 12:00:00 AM | Google
★★★★★ Renee Pariseau
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3/16/2021 12:00:00 AM | Google
★★★★★ Raymond Lavoie
I bought a car ,got home and the windshield was pitted,I showed the sales manager, he wouldn't replace it, so I have to pay half he considered it normal wear. | Read Full Review
3/10/2021 12:00:00 AM | Google
★★★★★ Seamus Martin
Had a great experience! I delt with mike one of the sales managers and bob the salesman. They were kind enough to come pick me up at my house to come and purchase the car with absolutely no hassle! I recommend balise, they did right by me! | Read Full Review
3/2/2021 12:00:00 AM | Google
★★★★★ taylor lopes
We Walked into the dealership and were greeted right away (even without an appointment). Wayne was a great help. We purchased the first car we test drove and couldn’t be happier ! | Read Full Review
2/27/2021 12:00:00 AM | Google
★★★★★ Delaney Fenton
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2/26/2021 12:00:00 AM | Google
★★★★★ Phil Detocher
I recently purchased a 2021 Volkswagen Atlas from Balise. Thank you Bob the salesman and Mike the sales manager you guys were awesome. I previously had a 2019 atlas and Before that a CC 4 Motion Executive. I absolutely love my Atlas now and previously loved my CC. I made a good choice for a vehicle to drive and an excellent choice | Read Full Review
2/19/2021 12:00:00 AM | Google
★★★★★ Becky Jordan
Friendly staff, had an oil change and was out of there within an hour. Browsed around the sales department and the gentleman I spoke with was friendly, helpful and not pushy at all. I would recommend them! | Read Full Review
2/12/2021 12:00:00 AM | Google
★★★★★ D P
This review is for service. I am very impressed with the service I received including the attention to detail, efficiency in scheduling appointments and customer service from Ann, one of the service managers. I will definitely return and highly recommend the dealership! | Read Full Review
2/10/2021 12:00:00 AM | Google
★★★★★ Timothy Nicholas
Always great | Read Full Review
2/8/2021 12:00:00 AM | Google
★★★★★ Nikki Gerardi
Richard was professional and knowledgeable throughout our process of trade in and lease. Highly recommend. Thank you | Read Full Review
1/31/2021 12:00:00 AM | Google
★★★★★ Tricia Levitre
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1/30/2021 12:00:00 AM | Google
★★★★★ Brooke Dalton
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1/28/2021 12:00:00 AM | Google
★★★★★ S A
Update: Service Manager just called, understood where I was coming from, and made everything right. I'm happy to edit this review with this update. Original Review: Paid $81 to have locking wheel lugs replaced - so I could get new tires on the car - because two service techs, standing in the service bay, didn't bother to ask if I | Read Full Review
1/28/2021 12:00:00 AM | Google
★★★★★ S A
Paid $81 to have locking wheel lugs replaced - so I could get new tires on the car - because two service techs, standing in the service bay, didn't bother to ask if I knew where to look for the lug lock or point out where it's stored in the car (not obvious) to me. My fault for not knowing, sure, but come on. It's not even specifie | Read Full Review
1/23/2021 12:00:00 AM | Google
★★★★★ markeeta bunch
LOST TRUST I went to Balise VW wanting to purchase a 2017 Maxima. I took it to my mechanic to check out, and he told me the Rear Main Seal had a leak. Once back at Balise I told the sales rep., who said he will have their mechanics take a look. Next day the sales rep. called saying, "The mechanic said oil could have possibly drippe | Read Full Review
1/22/2021 12:00:00 AM | Google
★★★★★ Wilfredo Nunez
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1/21/2021 12:00:00 AM | Google
★★★★★ Mike Tagliaferri
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1/17/2021 12:00:00 AM | Google
★★★★★ Chelly Wat
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1/10/2021 12:00:00 AM | Google
★★★★★ Toby Miller
This is the third VW I've purchased from Balise VW. I was pleased to see that Wade was at the door when I arrived. I looked at three different Atlas SUV's. Wade and the entire staff provided excellent service and provided a lot of information about the options, warranty and services. Im very pleased with the trade in and the p | Read Full Review
1/8/2021 12:00:00 AM | Google
★★★★★ michael brown
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1/8/2021 12:00:00 AM | Google
★★★★★ Michael Haggett
Changed to a 5, service was quick and my service manager Ann was helpful and cheerful | Read Full Review
1/4/2021 12:00:00 AM | Google
★★★★★ Michael Haggett
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1/2/2021 12:00:00 AM | Google
★★★★★ Julie Horwitz
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12/31/2020 12:00:00 AM | Google
★★★★★ Jaime Masciarelli
Great place to buy a car! I am happy with my purchase. | Read Full Review
12/29/2020 12:00:00 AM | Google
★★★★★ maureen philbin
I wouldn’t buy a VW anywhere else. Knowledgeable sales team who go above and beyond to help you find the right VW to fit your needs | Read Full Review
12/28/2020 12:00:00 AM | Google
★★★★★ Michael DiOrio
Got a vehicle sold out from under me BUT they found another vehicle with 30,000 less miles for the same price. I was shocked to say the least. Definitely apologetic and worked hard to get me the car I wanted. The staff there were really good people. The finance manager definitely was down to earth and definitely was not pushy. Adams | Read Full Review
12/26/2020 12:00:00 AM | Google
★★★★★ Gloria Ramirez
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12/22/2020 12:00:00 AM | Google
★★★★★ Tyler Torti
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12/21/2020 12:00:00 AM | Google
★★★★★ Kimberly Arruda
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12/21/2020 12:00:00 AM | Google
★★★★★ Joao Patita
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12/15/2020 12:00:00 AM | Google
★★★★★ Gregory Caime
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12/13/2020 12:00:00 AM | Google
★★★★★ Kevin Brochu
Bob Wilson was a pleasure to work with. No BS. Straight to the point and worked with me very easily. Will buy from Balise again. | Read Full Review
12/11/2020 12:00:00 AM | Google
★★★★★ Matthew Moreau
They fixed an issue that I didn't think they would be able to. Quickly and efficiently | Read Full Review
12/11/2020 12:00:00 AM | Google
★★★★★ Mike Brodeur
I ownt a 2014 Volkswagen GLI for about four years now. Everybody that I have spoken to throughout the past couple years when I asked them why is this car so loud under the hood they tell me that’s just the way they are. I brought the car back to police Volkswagen after a recall done and I said to Billy it’s getting louder, he said l | Read Full Review
12/11/2020 12:00:00 AM | Google
★★★★★ Mary Boghos
Everyone at volkswagen is so helpful and nice especially with their returning customers. They always make us feel at home when buying our vehicles. All our volkswagen vehicles have been bought here and there has never been an issue! The service is also excellent if there ever need be an issue. Sammy especially is the best! He was ver | Read Full Review
12/11/2020 12:00:00 AM | Google
★★★★★ Samuel Maldonado
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11/29/2020 12:00:00 AM | Google

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