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Faulkner Volkswagen Mechanicsburg

★★★★★(71)read reviews

6631 Carlisle Pike, Mechanicsburg, PA 17050

(717) 516-7045 Call Now!

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Mon: 7:30 AM - 5:00 PMTues: 7:30 AM - 5:00 PMWed: 7:30 AM - 5:00 PMThur: 7:30 AM - 5:00 PMFri: 7:30 AM - 5:00 PMSat: 7:30 PM - 12:00 PMSun: Closed

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Customer Reviews

★★★★★ Krystin McFalls
DO NOT BUY FROM FAULKNER, AND DEFINITELY DONT GET YOUR CAR FIXED THERE. After buying 2 cars and having an amazing experience with Faulkner i went in to buy a used Passat. After buying the Passat within 40 days of having it the check engine was on reading a faulty MAF. I was told by Faulkner to drive it over, which ended up resulting | Read Full Review
11/16/2024 12:00:00 AM | Google
★★★★★ Mena Hanna
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11/15/2024 12:00:00 AM | Google
★★★★★ Brooks Watts
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11/15/2024 12:00:00 AM | Google
★★★★★ Bryan Hellam
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11/15/2024 12:00:00 AM | Google
★★★★★ Sam Habibi
Horrible terrible horrible! I bought an 2018 atlas after test drive I have mentioned that the breaks are shaking and they said they will look at it!! They made a sale process smooth which I thanked them for that and the nightmare began right after they sold their car. I called them a week after I bought the car complaining about the | Read Full Review
11/15/2024 12:00:00 AM | Google
★★★★★ Steffen Little
My Sales Person, Luigi, did great and is the only reason I am giving more than 1 star. The finance team was a joke. Acting like they cant do simple math. They forgot to apply my "discount" or negotiated price, so it is a good thing I caught their "mistake". My credit is over 800 and they approached mee with the "amazing offer" of 8% | Read Full Review
11/11/2024 12:00:00 AM | Google
★★★★★ Nunnya
Would never recommend this place after the way they treat staff and customers | Read Full Review
11/11/2024 12:00:00 AM | Google
★★★★★ Trevor Cunning
2 days...... 2 days and still waiting to hear back if we got financed for a vehicle. We didn't want to go there and play the cat and mouse game but after sitting there for over 3 hours we came to a somewhat agreeable price. Now I'm waiting over 2 days to see if we are approved or not. I'm not waiting anymore. Going to any other deale | Read Full Review
11/8/2024 12:00:00 AM | Google
★★★★★ PowerShifter9
Faulkner Volkswagen of Mechanicsburg was very easy to work with and I got the best price for my new 2025 Jetta. My salesman, Mike Leber, was very knowledgeable , kind and patient. If you’re looking for a new or used car I wouldn’t pass them up?? | Read Full Review
11/7/2024 12:00:00 AM | Google
★★★★★ Courtney Webster
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11/7/2024 12:00:00 AM | Google
★★★★★ D Frederic
Extremely disappointed in the lack of customer service received at VW. Not a fan of any Faulkner dealership and VW solidified this for me. You would think with the “almost 100 years in business” speech they all give they would at least know how to treat customers. JOSHUA M puts on a nice facade but when I wanted to see finance optio | Read Full Review
11/5/2024 12:00:00 AM | Google
★★★★★ Julio Paz
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11/5/2024 12:00:00 AM | Google
★★★★★ James Tome
After they get your signature/money you are no longer useful to them and they will make sure you know it. Salesman Alex is a prime example. Stay away from these vultures, last vehicle I will buy from this dealership | Read Full Review
11/3/2024 12:00:00 AM | Google
★★★★★ Trevor Smith
**DO NOT PURCHASE A VEHICLE FROM THIS DEALERSHIP WITHOUT A FULL INSPECTION FROM A THIRD PARTY MECHANIC. CLOSELY EXAMINE ALL PAINT FOR COSMETIC REPAIRS AND INTENTIONAL CONCEALMENT OF PAINT DAMAGE/ RUST.** 2014 Lexus SUV, 86k miles, supposedly “garage kept by a wealthy businessman”. Have not made a single payment on the vehicle and ru | Read Full Review
11/2/2024 12:00:00 AM | Google
★★★★★ Michael Faust
Ethan in the service department was great! I brought my Golf R in for a routine service and he made the process flawless. | Read Full Review
11/1/2024 12:00:00 AM | Google
★★★★★ Sam Habibi
Awesome experience beside the waiting time. Josh the sales person was great and Cody the finance was very helpful and professional. Thank you guys | Read Full Review
10/30/2024 12:00:00 AM | Google
★★★★★ James Tome
After I finished signing all of the papers I was apparently no longer relevant as I got no response to problems that I experienced | Read Full Review
10/27/2024 12:00:00 AM | Google
★★★★★ Trevor Smith
$25k for a luxury SUV and I’m paying to replace a rusted out tow hitch within a month because this dealers only option to remedy it is “wire brushing it and painting over it”. Everyone I’ve talked to about this believes the dealer intentionally painted over the rust to conceal it, but I am not saying that. Was planning to let them | Read Full Review
10/17/2024 12:00:00 AM | Google
★★★★★ Ryan W
Tried to charge me $2k+ to replace a water pump. It is not leaking at all and has no faults. Confirmed this with another dealer. | Read Full Review
10/13/2024 12:00:00 AM | Google
★★★★★ Loretta Hall
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10/4/2024 12:00:00 AM | Google
★★★★★ wayne winters
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10/1/2024 12:00:00 AM | Google
★★★★★ Frank Marshall
They completed my inspection and identified what would be required to fix my door lock even though OEM parts are no longer available for warranty. I plan to complete the rest myself with non OEM parts. | Read Full Review
9/29/2024 12:00:00 AM | Google
★★★★★ Jamie Zadra
So disappointed with this dealership. I had to make 3 appointments to have a passenger airbag sensor recall replaced. It had to be ordered, and then I was told it came in, and then I drove a hour each way to drop off my car for the 7.5 hour procedure to be told the install didn’t happen and it had to be ordered again, presumably beca | Read Full Review
9/29/2024 12:00:00 AM | Google
★★★★★ Annabel Krebs
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9/27/2024 12:00:00 AM | Google
★★★★★ Brent Fisher
This was the best experience I've ever had purchasing a vehicle. I ended up driving off the lot in a new 2024 Tiguan SEL-R. Kudos to Gage Grimm for giving me a top-notch buying experience from the test drive down to the final signature. If you're ever in the market for a vehicle from Faulkner, ask for Gage. You won't be sorry! | Read Full Review
9/25/2024 12:00:00 AM | Google
★★★★★ timothy bivens
There were a couple bumps in the road but everyone did a great job handling them. Their honesty and transparency was much appreciated I'll be back at a Faulkner somewhere when the time comes! Thanks guys! | Read Full Review
9/25/2024 12:00:00 AM | Google
★★★★★ joe wren
I purchased a 19 Jetta from Dan at Faulkner vw sept 24. Dan was very gracious and knowledgeable. I live 100 miles from dealer but dan had car ready when I arrived. The paperwork was handled in a must professional manner. the car was just what i was looking for and the price was fair. Dan even helped set up info system for my drive ho | Read Full Review
9/22/2024 12:00:00 AM | Google
★★★★★ Emily Whittington
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9/21/2024 12:00:00 AM | Google
★★★★★ John Groff
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9/11/2024 12:00:00 AM | Google
★★★★★ Jen Mcclucas
Salesman was attentive to every detail and kept me informed through the entire process | Read Full Review
9/3/2024 12:00:00 AM | Google
★★★★★ Aaron Oates
Faulkner VW was recommended to me by my son, so I decided to give them a try. This was one of the best overall car purchasing experiences I have had in my many years of VW ownership. Smooth as silk from start to finish. My sales rep was Angie who was also recommended to me and she did a fantastic job. She was able to make a deal f | Read Full Review
9/2/2024 12:00:00 AM | Google
★★★★★ Katelynn Saksek
Alex sold me my dream car! Thank you Alex and Faulkner Volkswagen!! I highly recommend going to Alex for your new car needs!! | Read Full Review
9/2/2024 12:00:00 AM | Google
★★★★★ Whit Vazquez
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8/30/2024 12:00:00 AM | Google
★★★★★ Ryan James
Faulkner VW, TO BE SURE! Great group of people to work with. Alex and Angel made car buying smooth, professional and knowledgeable. Please see them for your next car! You won’t be sorry! | Read Full Review
8/22/2024 12:00:00 AM | Google
★★★★★ Ed Trively
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8/21/2024 12:00:00 AM | Google
★★★★★ JW
Asked for an out the door price on a vehicle. It took over a week to get and the finance manager got irate when I asked for fee clarification. I was told the vehicle would be transferred from one of their other dealerships to their location over a week ago and I offered to pay a deposit to show I was serious about the vehicle, but th | Read Full Review
8/21/2024 12:00:00 AM | Google
★★★★★ Kristin Fisher
My husband and I came in looking for a bigger car to fit our whole family. We worked with Mike, Cody, and Angel. They were very pleasant to work with. Mike was amazing at helping us find the perfect car and helped us get to the payments we could afford! Definitely recommend this amazing team! Everyone was very kind. They also were ve | Read Full Review
8/15/2024 12:00:00 AM | Google
★★★★★ Kenny Marsh
Gage and Angel were accommodating, patient, kind, and overall just a pleasure to work with. I will be returning for my next trade in. | Read Full Review
8/14/2024 12:00:00 AM | Google
★★★★★ Kelly Bradshaw
I had a urgent need to get my battery fixed in my Jetta. The battery had drained and it needed to be replaced, and the cars electronics would need to be reprogrammed. Faulkner was able to get my car in when I got there, I only had to wait for a little over an hour. The dealership and service department was very courteous and helpf | Read Full Review
8/13/2024 12:00:00 AM | Google
★★★★★ Emma Mell
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8/10/2024 12:00:00 AM | Google
★★★★★ Cory Deckman
Zack cared about my wants and needs in a car he has good communication skills. No pressure at all. Like buying from a family member. | Read Full Review
8/8/2024 12:00:00 AM | Google
★★★★★ Emily Evans
I recently went in to look at the new 2024 Jetta and browse what options we had for an upcoming car purchase. We were greeted at the door by Gage, who asked us what we were looking for. We sat down and he took the time to learn about everything that I want in a car, learning about my previous vehicles, likes and dislikes, preferences | Read Full Review
8/4/2024 12:00:00 AM | Google
★★★★★ Kevin Lansberry
This is a great dealership. Everyone here is friendly, knowledgeable and professional. The inside is clean, spacious, and comfortable. It is great that there is a climate controlled environment for when you bring your vehicle in for service. Definitely a great place to buy your first or next vehicle. | Read Full Review
8/4/2024 12:00:00 AM | Google
★★★★★ Robert Giardini
Contacted Faulkner about a vehicle and immediately put a small down payment to hold the vehicle as I was coming from out of state. They took care of everything and had me in and out in 2 hours. Car was everything they said it was. Great professional service! | Read Full Review
7/30/2024 12:00:00 AM | Google
★★★★★ sarae kaplan
If I were to rate this experience, it would be a negative 10 stars. Unfortunately, the limited space here does not allow me to fully express my thoughts. I would strongly advise against proceeding with anyone in this facility!! | Read Full Review
7/28/2024 12:00:00 AM | Google
★★★★★ Faith Dobson
Purchasing my 2024 Atlas Cross Sport at Faulkner was a pleasant surprise and entirely positive experience. Angie Arnold is the best st what she does - professional, knowledgeable, and has impeccable follow up skills and a passion for her customers. | Read Full Review
7/22/2024 12:00:00 AM | Google
★★★★★ Ken Shields
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7/21/2024 12:00:00 AM | Google
★★★★★ Jeremy Zimmerman
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7/17/2024 12:00:00 AM | Google
★★★★★ Aaron Albertson
The Sales consultant Jason was a nice guy. The finance person was professional. Put a deposit on a Monday, finished the purchase that same week on Friday. Pretty excited to drive the car home that day. Didnt start, they jumped started me once, steering wheel is electric, it started kicking back when you tried steering it, Jump sta | Read Full Review
7/17/2024 12:00:00 AM | Google
★★★★★ Eli Fahnestock
Don't have a lot of positive to say about this place. Had to get the rear diff replaced on the used car I bought about 2 weeks after I bought it. Not sure how the whole issue fell through the used car inspection process. Didn't cost me anything but still a pain. Have had issues with the inspection process since I bought the car 3 yea | Read Full Review
7/5/2024 12:00:00 AM | Google
★★★★★ Tyler Meister
My experience at Faulkner VW in Mechanicsburg was flawless from start to finish. My salesman, Alexis Martinez, did an amazing job of finding exactly what i was looking for and ensuring transparency throughout the whole process. I highly recommend this dealership to those in the market for either a new or preowned car! | Read Full Review
6/26/2024 12:00:00 AM | Google
★★★★★ Todd Berdnier
This was the worst experience I have ever had with any business. I had my car towed in and inform them that I just needed a quote for an alternator the car had already been through a diagnostic service had another local Volkswagen dealership I informed the technician of this but I just needed a quote and he said well we were performi | Read Full Review
6/25/2024 12:00:00 AM | Google
★★★★★ Damone Buxton, Jr.
Ethan was extremely helpful and clearly and concisely explained everything I needed to know. Mike was also a huge help with contacting the right people to discuss my warranty. | Read Full Review
6/21/2024 12:00:00 AM | Google
★★★★★ Brian Serrano
One of a kind dealership, took the time to redo inspection, because I was coming from Maryland and would need to re inspect it in Maryland and didn’t pass. They replaced the part that I needed to pass inspection with nothing coming out of pocket | Read Full Review
6/19/2024 12:00:00 AM | Google
★★★★★ Shawna Mcgarvey
From the moment I searched their web site and showed interest in one of their Volkswagens i was contacted. They made the whole process easy. I was nervous about looking for a new car. But from the moment a walked in to the showroom, everyone there was smiling and polite. The place was very clean and bright and running on good vibes. | Read Full Review
6/16/2024 12:00:00 AM | Google
★★★★★ T Bailey
Faulkner's Volkswagen service Team is amazing. They work diligently at gettin the right resolve for your vehicle without extra cost. | Read Full Review
6/14/2024 12:00:00 AM | Google
★★★★★ Jean Stephens
2022 Passat with 5000 miles service for air conditioning issue. Air conditioner was recharged with colored material to detect leak. 2 weeks later, still not blowing cold air. Called service department, left message, sent text message and to date (2 weeks later) NO response from anyone!!! I then get a request for this review. Are you | Read Full Review
6/14/2024 12:00:00 AM | Google
★★★★★ r f
Dan was the best sales person I ever had went over everything with me in detail no pressure knows what he is talking about and all the other guys were very good to everyone was so friendly and very helpful thank you all so much will tell everyone about my experience | Read Full Review
6/3/2024 12:00:00 AM | Google
★★★★★ Hannah Pruett
Everyone was so helpful and kind throughout the whole process! I dealt with Angie and she was the absolute best!! I couldn’t be happier with my new Tiguan and the experience getting it! | Read Full Review
6/3/2024 12:00:00 AM | Google
★★★★★ r f
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6/1/2024 12:00:00 AM | Google
★★★★★ A Google User
We had a wonderful experience. We needed a car quick and Faulkner made it happen. Josh was great to work with and quick to respond. | Read Full Review
5/31/2024 12:00:00 AM | Google
★★★★★ J Tidwell
Shopped at both Faulkner VW and Faulkner Subaru. No pressure sales. I was treated exceptionally well by both my salesperson (Angie), and finance. I’ve bought my share of cars and trucks and can attest, they are not all the same. Faulkner is a cut above the rest. I highly recommend them. | Read Full Review
5/27/2024 12:00:00 AM | Google
★★★★★ Tara Connolly
Dan, Cody, and Angel were awesome. No pressure, friendly, helpful, and even gave us snacks ??. I was leary and guarded going into the used car buying process, but it all worked out so well. These guys are top notch and I may be a VW owner for life! If you are looking for a new/used car....look no further. Faulkner VW on the pike sho | Read Full Review
5/27/2024 12:00:00 AM | Google
★★★★★ Sara Nellis
Jeff, Cody, and Mike made the process so seamless! Thank you guys for all your help! | Read Full Review
5/24/2024 12:00:00 AM | Google
★★★★★ Steve Paioletti
Faulkner Volkswagen did an outstanding job with my vehicle. The vehicle sat for 3 months for parts and they provided a loaner vehicle. I finally got the vehicle back in early April and it is running just fine now. | Read Full Review
5/24/2024 12:00:00 AM | Google
★★★★★ Dustin and Sarah Smith
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5/23/2024 12:00:00 AM | Google
★★★★★ Kendall N
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5/19/2024 12:00:00 AM | Google
★★★★★ Rachel Seeley
The employees at Faulkner VW Mechanicsburg had amazing communication the entire time I was waiting for them to service my vehicle. They checked in periodically to make sure I was still good with waiting, and to also update me on what was going on with my vehicle. All of the staff were friendly and pleasant to talk to. | Read Full Review
5/13/2024 12:00:00 AM | Google
★★★★★ Kendra Smiley
Mike was awesome during the entire process! Thank you so much! | Read Full Review
5/11/2024 12:00:00 AM | Google
★★★★★ Kevin Lansberry
This is a very nice dealership. Everyone here is friendly and knowledgeable. The inside is clean, spacious, and comfortable. Definitely a great place to buy your first or next vehicle. | Read Full Review
5/10/2024 12:00:00 AM | Google
★★★★★ mike n
Loving the car, enjoyed the quick and effective service. I'm an idiot and they made it fast and easy for me! | Read Full Review
5/10/2024 12:00:00 AM | Google

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