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Hanover Volkswagen

★★★★★(43)read reviews

1850 Carlisle Pike, Hanover, PA 17331

(717) 524-4550 Call Now!

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Mon: 8:00 AM - 5:00 PMTues: 8:00 AM - 5:00 PMWed: 8:00 AM - 5:00 PMThur: 8:00 AM - 5:00 PMFri: 8:00 AM - 5:00 PMSat: 8:00 AM - 1:00 PMSun: Closed

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Customer Reviews

★★★★★ Robert Kimple
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4/22/2026 12:00:00 AM | Google
★★★★★ jen t
Highly recommend to go see Megan if you are going to buy a car. She is fabulous! | Read Full Review
4/21/2026 12:00:00 AM | Google
★★★★★ Tatum Escobar
Inquired about a discontinued vehicle that's over 7 years old and Travis was immediately on defense and short with me over messages. Not a good look on their part for prospective customers. I'll gladly buy elsewhere. | Read Full Review
3/24/2026 12:00:00 AM | Google
★★★★★ MashMyPotatoTTV
Wish I could give 0 stars. Kept telling me they got an approval for lending only to say it's not really an approval because we have to trade in the only car we have for it. The whole point is getting a second car for my family. Sad that I felt jerked around and lied to by a nice Christian company. Don't let them tell you they can get | Read Full Review
3/24/2026 12:00:00 AM | Google
★★★★★ -Vaxy -
Sales man Benjamin was very helpful and got me into a car with no money down! | Read Full Review
3/10/2026 12:00:00 AM | Google
★★★★★ Tony Hippensteel
First vehicle ever purchased from Hanover VW and by far the easiest ever! Top notch staff and beautiful facility. | Read Full Review
3/8/2026 12:00:00 AM | Google
★★★★★ Libby Saylor
Great Experience! Our sales rep Travis was awesome. We purchased a pre certified vehicle from out of state. Travis walked us through the transaction step by step. We had the car shipped to us, and he stayed on top of the delivery to the end. There were delays due to weather outside of anyone’s control but Travis stayed proactive. We | Read Full Review
3/5/2026 12:00:00 AM | Google
★★★★★ S Trump
Daughter bought a used car from here. Told them to give their best out the door price and they had $2500 in B.S charges added, $1200 for ceramic coating and $1300 for GAP coverage, neither asked for. They also had some fees added twice and when they took them out the just added others to keep a $490 administration fee which is max Pa | Read Full Review
2/25/2026 12:00:00 AM | Google
★★★★★ Doyle Walker
Our sales person Megan has now sold us two vehicles, she is very knowledgeable and easy to work with. Her sales manager Samantha was also a huge pleasure to work with. Ive never felt this comfortable buying a car in my life, no games, no tricks, just overall professionalism, kindness and transparency. I never felt like a bother when | Read Full Review
2/23/2026 12:00:00 AM | Google
★★★★★ Jereme Mohler
We didn’t even buy a car here and I would still not hesitate to give them 5 stars. My son just wanted to look at showroom cars and a gentleman was so kind to us, I really appreciate it! | Read Full Review
2/11/2026 12:00:00 AM | Google
★★★★★ Tina Williams
Provided great service for my vehicles manufacturer recalls. Quick, honest service. | Read Full Review
2/9/2026 12:00:00 AM | Google
★★★★★ Will Olsen
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2/2/2026 12:00:00 AM | Google
★★★★★ Chelsie Rodgers
Almost 2 years ago I bought my 2024 VW Taos from Travis at Hanover. I had an amazing car buying experience! Even before buying a car here I would get parts for my 2011 VW Jetta sport wagon. Which also was a wonderful experience. I have dealt with all of the departments at this dealership. I have had nothing but amazing experiences ev | Read Full Review
2/2/2026 12:00:00 AM | Google
★★★★★ SUSANA Linderman
This was by far the BEST experience I've had with any car dealership in all my driving years! I worked with Travis to purchase a certified pre-owned VW Atlas and I love it. He was very clear and concise with communication and the purchase was seamless. They even delivered it to me across state line! I really appreciate the service a | Read Full Review
2/2/2026 12:00:00 AM | Google
★★★★★ Amanda Smith
The absolute BEST car buying experience I have ever had. Travis was amazing. I was in a bind with negative equity but really needing a vehicle and was really tight on my monthly payment and he got me into a car way above my expectations in the price range I needed. ‘Super Jared’ was also great and made the paperwork a breeze. I will | Read Full Review
12/2/2025 12:00:00 AM | Google
★★★★★ Trent Sensenig
Read the fine print!! I recently purchased a car here, and after showing me the total price, they added a 1200 dollar ceramic coat and a 1200 dollar optional Gap insurance that I did not want, or know about!! When i asked for a refund they said it wasn't possible! | Read Full Review
12/2/2025 12:00:00 AM | Google
★★★★★ Brad Kauffman
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11/2/2025 12:00:00 AM | Google
★★★★★ Josh Thaler
Best car dealership we have ever been to!! We were lucky enough to be able to work with Megan Kelley from original quote to final purchase. Not only were they completely willing to work with us on the trade in of my fiancé’s old car, but they were happy to work with the budget that we had in mind. Jesse clearly runs a fantastic ope | Read Full Review
11/2/2025 12:00:00 AM | Google
★★★★★ K S
Communication, customer service, and time management should be improved at this location. My scheduled service appointment was not fully completed, and no solutions or follow-up were offered for the missed diagnostics requested. Additionally, a note on my bill mentioned a “very bad” leak, but I did not receive any direct communicatio | Read Full Review
11/2/2025 12:00:00 AM | Google
★★★★★ Elizabeth Gordon
Awful experience never take your car there to get work done rude very ignorant people. Happened multiple times to us where we made our appointment for the morning to get work done and they call us before they close saying they didn’t get to work on our car… even called halfway through the day and they told us they were working on it. | Read Full Review
11/2/2025 12:00:00 AM | Google
★★★★★ Dawn Shope
Excellent service and love the added pickup and delivery of vehicle | Read Full Review
10/2/2025 12:00:00 AM | Google
★★★★★ Dwight Wolfe
Had my VW serviced and they did a great job. | Read Full Review
10/2/2025 12:00:00 AM | Google
★★★★★ Account Management (ANTFARM//BILLING)
Richard, salesman, provided horrible service. Poorly communicated updates. Mishandled & neglected to return important documentation. | Read Full Review
10/2/2025 12:00:00 AM | Google
★★★★★ B S
Lack of communication & was looking at a “21 Jetta” that was actually a 19 Jetta labeled wrong. Then proceeds to say “ it wasn’t within my budget or credit approval” went to another dealership had no issues instantly approved with lower interest rates. Same year lower mileage. Not to mention sold a family member a Tiguan that’s just | Read Full Review
10/2/2025 12:00:00 AM | Google
★★★★★ M R
Above and beyond! I needed a good vehicle, Hanover Volkswagen got it done! Not only did they make sure my vehicle was in the best condition it could be they helped me with the situation I was in and found a solution. The people at Hanover Volkswagen are not just doing business, they are helping the community! If you are looking f | Read Full Review
9/2/2025 12:00:00 AM | Google
★★★★★ Gerald Neal
I had an amazing experience at Hanover Volkswagen, PA thanks to Megan and her manager! Megan was incredibly fast, professional, and made the whole process smooth and stress-free. She really went above and beyond to make sure I was comfortable with everything, and her team made me feel valued from start to finish. I couldn’t be happi | Read Full Review
9/2/2025 12:00:00 AM | Google
★★★★★ Alyssa Nemeth
Volkswagen of Hanover is a great place to buy and service your vehicle. After deciding to buy out the lease on my Atlas Chloe and the entire team helped make the process super easy and not dreadful! I also appreciate them not pressuring me into a new lease or vehicle. If you are in the market for a family vehicle the Atlas is it and | Read Full Review
9/2/2025 12:00:00 AM | Google
★★★★★ CATHERINE GUNTHER
Travis is the BEST! We had an excellent experience working with him on purchasing our new car at Hanover Volkswagon! His knowledge and service is unbeatable! Stop by and see him if you are looking for a new car, you won’t be disappointed. | Read Full Review
9/2/2025 12:00:00 AM | Google
★★★★★ Kim Smith
I have inquired about two vehicles that they had and I was always told I would get an email with pictures and a price for both ( because they just received them) and to this day have yet to personally get pictures or a price other then on the website after I had to go searching for them. They like to tell you they will contact you ne | Read Full Review
9/2/2025 12:00:00 AM | Google
★★★★★ Rob B
Find it funny that an owner can care less about their customers. As I search through the reviews even one from a week ago. Every 5 star review has a reply from the owner. However my 1 star review, which had evidence pictured and posted with review did not receive a reply. Was told twice I’d get a call back too, but that never happen | Read Full Review
9/2/2025 12:00:00 AM | Google
★★★★★ Cynthia McGrew
I recently purchased a 2025 Volkswagen Jetta and had an outstanding experience thanks to Chole. From start to finish, she was absolutely amazing to work with. Chole is extremely knowledgeable about the VW lineup and took the time to walk me through all the features and options without ever making me feel rushed or pressured. What I | Read Full Review
8/2/2025 12:00:00 AM | Google
★★★★★ Sieu Nguyen
Wonderful experience at Hanover! We drove 2 1/2 hours away to purchase the vehicle and Megan our salesperson was excellent. She communicated with us every step of the way. Samantha and Jessie were awesome and worked hard to get the deal done according to what we were looking for and made sure everything was ready for us before head | Read Full Review
8/2/2025 12:00:00 AM | Google
★★★★★ Phil
Thank you Megan Kelley!!!! Most professional and organized dealership I’ve ever seen!! Staff were professional and kind, truly an amazing experience | Read Full Review
8/2/2025 12:00:00 AM | Google
★★★★★ Brent Black
We are very pleased with our new old 2019 Bug. Special thanks to Chandra Henderson. This car deal would not have happened without you. | Read Full Review
8/2/2025 12:00:00 AM | Google
★★★★★ Peggy TrujilloLawrence
I brought my car there in a panic, it wouldn’t start and aaa had a really hard time jumping it. I brought it in Friday afternoon and had my car back and fixed the same day. They were extremely nice to me and even gave me a ride home. They offered me drinks and snacks too! I will absolutely use them for everything now. I hope they kno | Read Full Review
7/2/2025 12:00:00 AM | Google
★★★★★ The Guzzo Family
Megan was extraordinary! She was an absolute delight to deal with to make sure my husband and I got the best value for what we wanted. She was patient, kind, paid attention to detail. Couldn't have asked for a better buying experience! | Read Full Review
7/2/2025 12:00:00 AM | Google
★★★★★ Larry Ramos
Just bought my new 2025 Tiguan, and I must say how grateful I am for the staff here at VW Hanover, they made sure that from start to finish the process was smooth and provided answers to all my questions with no hesitation. Special thanks to Megan who guided me the entire process and was an amazing associate to work with. She took th | Read Full Review
7/2/2025 12:00:00 AM | Google
★★★★★ Anthony Guzzo
Megan K was phenomenal! Couldn't have asked for a better buying experience with her. She was patient, showed extreme poise and dedication to finding us the best deal for our needs. Highly recommend her. A+ top tier service. | Read Full Review
7/2/2025 12:00:00 AM | Google
★★★★★ Melissa Phoenix
Awesome dealership. Great people. They help you get what you want. Bought my new vehicle there. Love it. | Read Full Review
7/2/2025 12:00:00 AM | Google
★★★★★ Timothy Grunstra
Recently bought a pre-owned Audi from Hanover VW. Worked with Megan on their sales staff. Got a great car for a very reasonable price, and the experience was top notch. Very easy, no pressure, and great follow-up. I realized after getting home that the second key fob didn't work and a dead battery was not the issue. They arranged to | Read Full Review
7/2/2025 12:00:00 AM | Google
★★★★★ Alicia Lucas
Horrible experience! I was sold a that was certified pre-owned. The car was dirty, was missing pieces, rim bent I was told that this would be fixed prior to me getting the car that was a lie. I was given a IOU for the detail to be done. They didn’t want to provide me with a buyers order when I asked for one because I was already pre | Read Full Review
7/2/2025 12:00:00 AM | Google
★★★★★ Korvynah
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6/2/2025 12:00:00 AM | Google
★★★★★ Robert Bresnick
Customer Service wise, nice people. Service received not so much. I went here for an EPC diagnosis, this light was coupled with a check engine light for P0238. They couldn’t find the problem. Basically I paid $160+ for a diagnosis only for them to finally tell me I required additional testing for $360 in addition. The engine code | Read Full Review
6/2/2025 12:00:00 AM | Google

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