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Herzog Meier Volkswagen

Herzog Meier Volkswagen

★★★★★(170)read reviews
4275 SW 139th Way, Beaverton, OR 97005
(503) 616-5922 Ask About Our Service Specials!
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Business Hours

Mon: 7:00 AM - 6:00 PMTues: 7:00 AM - 6:00 PMWed: 7:00 AM - 6:00 PMThur: 7:00 AM - 6:00 PMFri: 7:00 AM - 6:00 PMSat: 8:00 AM - 5:00 PMSun: Closed
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Customer Reviews

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  • ★★★★★ Mary Mattecheck
    Christian at Herzog Meier Volkswagen was very courteous and answered all my questions. | Read Full Review
    11/10/2024 12:00:00 AM | Google
  • ★★★★★ emmy clanton
    My family and I had the pleasure of working with one of the sales woman, Keani, and she was amazing. Kind, helpful, and insightful! Thank you so much! | Read Full Review
    11/9/2024 12:00:00 AM | Google
  • ★★★★★ Levi Desaulniers
    I purchased a car from this dealership on 9/20/2024. During the purchase process I let them know I would be moving out of state, but wanted to title/ register the vehicle in state. I gave them two personal checks to pay for the vehicle in full, one of which was submitted that day and the second was to be submitted on 9/27/2024, as ag | Read Full Review
    11/7/2024 12:00:00 AM | Google
  • ★★★★★ Suzan Munson
    Great experience thanks to Kenzie Kyle. Very personable young lady. Everything to be done explained. Bonus...clean & vacuumed!!! | Read Full Review
    11/6/2024 12:00:00 AM | Google
  • ★★★★★ Jeffrey Brown
    Jackie checked me in quickly, knew what she was doing, was spot on with estimate and communicated very well. Highly satisfied. | Read Full Review
    11/1/2024 12:00:00 AM | Google
  • ★★★★★ Martin Muller
    Had my one year service for my ID4. Jackie was outstanding …she was very particular, got everything organized for me with other employees! Thanks to Jackie it was a very good experience! | Read Full Review
    10/31/2024 12:00:00 AM | Google
  • ★★★★★ Chaz
    Isaak was great to work with and made my family’s experience easy and fun! I recommend coming to him when you stop in. | Read Full Review
    10/30/2024 12:00:00 AM | Google
  • ★★★★★ Jake Falisec
    We bought a used car from Isaak and he made the process very easy and was fun to work with. | Read Full Review
    10/30/2024 12:00:00 AM | Google
  • ★★★★★ Zooks
    We recently purchased a Volvo XC90 from Herzog-Meier and the entire experience from first contact to final delivery was the most pleasant experience we have ever had purchasing a car. Thank you to Saige and Keith for making this so great. | Read Full Review
    10/30/2024 12:00:00 AM | DealerRater
  • ★★★★★ Kim Freeman
    Kenzie assisted us with a weekend battery replacement and she couldn’t have been more helpful, friendly and responsive. Nick is also always super nice and responsive. Service is great, though expensive. | Read Full Review
    10/29/2024 12:00:00 AM | Google
  • ★★★★★ Tenisha Howland
    In the auto market for a new family car and we found a used one we liked online at Herzog-Meier VW. We made an appt online and met with Isaak to look at the car. He was helpful and knew everything we needed to know about the model we were looking at. Friendly, no pressure and gave us enough time to consider all aspects of the vehicle | Read Full Review
    10/29/2024 12:00:00 AM | Google
  • ★★★★★ Jennifer Van Dyke
    I just got a Jetta and I love it. Isaak in internet sales was very helpful. Thanks so much. | Read Full Review
    10/29/2024 12:00:00 AM | Google
  • ★★★★★ Laurie Verigan
    An awesome sale by Isaak Figueroa on Beaverton. Just bought a Tiguan. | Read Full Review
    10/28/2024 12:00:00 AM | Google
  • ★★★★★ Micheal Given Volpe
    | Read Full Review
    10/25/2024 12:00:00 AM | Google
  • ★★★★★ Ariane Ebuen
    We have been looking for a specific mini Cooper for my daughter and Terrelle has been reaching out and keeping an eye out for mini coopers. Terrelle had finally found one that made sure that check out all my boxes! From first looking at the vehicle until the end of finance. Their process has been very simple when it comes to purchase | Read Full Review
    10/24/2024 12:00:00 AM | Google
  • ★★★★★ adrienne bingham
    Terrell was knowledgeable and attentive. Wonderful experience at H-M. | Read Full Review
    10/23/2024 12:00:00 AM | Google
  • ★★★★★ Summer Helms
    Jenna took great care of me! Thanks for the help! | Read Full Review
    10/18/2024 12:00:00 AM | Google
  • ★★★★★ Terry Larson
    Kenzie was great and the car was well done. | Read Full Review
    10/17/2024 12:00:00 AM | Google
  • ★★★★★ Gwenith Roden
    Kenzie at Herzog Meier Volkswagen was very helpful and communicated well about servicing my car! Check in and check out was quick and easy | Read Full Review
    10/16/2024 12:00:00 AM | Google
  • ★★★★★ Dmitry Domba
    Recall work looks like that.... to fix it i need to leave my car for a day! | Read Full Review
    10/13/2024 12:00:00 AM | Google
  • ★★★★★ Nate Dinz
    Our second car through Herzog-Meier VW and have had nothing but good experiences thus far. Terrelle was great. Helpful, knowledgeable, attentive, and proactive without being pushy. We visited several other area dealerships and this was a reminder of why we ultimately came back to H-M VW. | Read Full Review
    10/8/2024 12:00:00 AM | Google
  • ★★★★★ S K
    Just had a displeasant interaction with Brandt service manager and service scheduler for recall service. Scheduler told me vehicle could not be brought in with over 1/4 tank of fuel, which is inconsistent with recall notice from VW ("if possible"). I asked for clarification from manager. Brandt confirmed vehicle would be accepted wi | Read Full Review
    10/7/2024 12:00:00 AM | Google
  • ★★★★★ Chetan Gohil
    I have worked with Kenzie for my ID4 service and a small warranty repair for a broken vent clip. Not only did she ensure that the part was procured promptly but also kept me updated on the status and scheduled the repair at the soonest. Kenzie is great with follow-ups and an awesome service advisor! | Read Full Review
    10/6/2024 12:00:00 AM | Google
  • ★★★★★ Michael Taylor-Sullivan
    Jackie was informative, responsive, and professional. The communication was timely and respectful. Staff reflected a well managed business. Former lease customers. | Read Full Review
    10/5/2024 12:00:00 AM | Google
  • ★★★★★ Carol Woolman
    Kenzie was a great service rep, checking in and letting me know where I was throughout the process. Great service all the way through! | Read Full Review
    10/2/2024 12:00:00 AM | Google
  • ★★★★★ billking9
    We leased our second Volvo from Herzog-Meier a 2025 V60 Cross Country. Also the second Volvo lease Mr. Doug Galloway facilitated for us. Mr. Galloway is without question the best Volvo Brand Ambassador Herzog-Meier has! He is easy to talk to, doesn't push you, steer you in any direction... just makes you comfortable and assures the p | Read Full Review
    10/1/2024 12:00:00 AM | DealerRater
  • ★★★★★ Jennifer Holland
    We have excellent experience with Kenzie who works in this Company. Yesterday we had car service, she helped us set up Lyft account, and gave us some credit back forth to pay Lyft driver, so we stayed home while our car being checked for a few hours. Kenzie was super pleasant, we like her a lot. We will keep having Volkswagen, it is | Read Full Review
    9/28/2024 12:00:00 AM | Google
  • ★★★★★ Neya Feliu
    I recently had the absolute pleasure of working with Anthony Porscheller during my car buying experience, and I have to say—he made the entire process an absolute dream! From the moment I stepped onto the lot, Anthony greeted me with his warm, charismatic presence that immediately set me at ease. His professionalism and attention to | Read Full Review
    9/21/2024 12:00:00 AM | Google
  • ★★★★★ ismail erraji
    The service I wouldn’t find better than this, it was very quick and the person who works there Kenzie she is just amazing she is very savvy when it comes to know how to serve the customer, so thank you. | Read Full Review
    9/20/2024 12:00:00 AM | Google
  • ★★★★★ AJ Edie
    Absolutely fantastic experience at Herzog-Meier Volkswagen! From the moment we walked in, we were treated with professionalism and kindness. Our salesman, Anthony, went above and beyond to make the process smooth and stress-free. He was incredibly knowledgeable, patient, and took the time to ensure all our questions were answered. An | Read Full Review
    9/19/2024 12:00:00 AM | Google
  • ★★★★★ Sarah Lofthouse
    | Read Full Review
    9/18/2024 12:00:00 AM | Google
  • ★★★★★ KimKhánh Tr?n
    I bought the Honda Pilot Touring 2020 from Herzog-Meier with Jordan's guide & help. Jordan did not hesitate to bring the car to my home in Salem when I suggested. I really appreciate his time & care while I was busy at home. It was a great experience I had with Herzog-Meier. Herzog-Meier offered good deals and Jordan made convenience | Read Full Review
    9/17/2024 12:00:00 AM | Google
  • ★★★★★ kelly
    I recently purchased a 2024 Volvo XC90, and I can't say enough about the incredible service I received from Saige, Landon, and Grayson. From start to finish, the experience was nothing short of exceptional. Saige was incredibly knowledgeable and patient throughout the process. She took the time to understand my needs and helped me na | Read Full Review
    9/16/2024 12:00:00 AM | DealerRater
  • ★★★★★ Sulaiman AL-Shammari
    I recently purchased a car and had the pleasure of working with Anthony. His professionalism and outstanding guest service made the entire process smooth and enjoyable. Anthony went above and beyond to ensure I was comfortable with my decision and was incredibly knowledgeable and patient throughout. I truly appreciate his dedication | Read Full Review
    9/12/2024 12:00:00 AM | Google
  • ★★★★★ Adam Greene
    Leased an ID.4 from Jasmine Rizzo. 10/10 the whole experience was great, highly recommend the dealership and Jasmine especially! Gave great value on my trade-in and a fantastic deal on the car itself. Didn't have to haggle or hassle either, just straight up and easy. | Read Full Review
    9/6/2024 12:00:00 AM | Google
  • ★★★★★ Shaz Dior
    Just wanted to give a shout out to the Man Tyler! Appreciate all the love and patience bro while looking at the Volkswagen the other day. I'm very proud in my decision! Best Volkswagen dealer in Oregon. All good things do to come those that wait. | Read Full Review
    9/2/2024 12:00:00 AM | Google
  • ★★★★★ Mike K
    Travis was amazing, without him we never would’ve gotten my son a new car. I will be coming back to him forever, I’ve never had a sales person who has been more willing to help us in my life. Not enough I could say about this angel that came to help us. | Read Full Review
    8/31/2024 12:00:00 AM | Google
  • ★★★★★ Tyler Redell
    My mom wanted to buy a new Volkswagen and Isaak helped us through the process and made it so easy! We will definitely be back to buy another one from him in the coming years. | Read Full Review
    8/31/2024 12:00:00 AM | Google
  • ★★★★★ Mike
    Isaak helped me and my girlfriend buy a car. He was knowledgeable about his product and very straight forward with us during the process. I recommend this dealership with Isaak. Deserves a raise!! | Read Full Review
    8/31/2024 12:00:00 AM | Google
  • ★★★★★ Adrian Buettner
    jordan was awesome and super helpful in finding me my first car , i will definitely be coming back to get that new gti ! | Read Full Review
    8/30/2024 12:00:00 AM | Google
  • ★★★★★ AngelCm
    Jordan was great to work with, got a beautiful atlas at a great price! Very funny and helpful, answered all the questions I had. Buy from Jordan. | Read Full Review
    8/30/2024 12:00:00 AM | Google
  • ★★★★★ neil anderson
    Service was quick and efficient, Kenzie had it all under control !! | Read Full Review
    8/30/2024 12:00:00 AM | Google
  • ★★★★★ Eduardo H
    Jordan was great! He helped us get a good deal and find the right car for us. He’s got a great attitude overall. He made the experience easy. | Read Full Review
    8/29/2024 12:00:00 AM | Google
  • ★★★★★ Goldie Bolden
    I have been coming to Herzog Meyer since 2017 and have often had the pleasure of working with Jenna in the service department. She has always made the experience so streamlined by using text messages as an easy way to communicate. Jenna is incredibly helpful knowledgeable and always goes above and beyond to help me with whatever I t | Read Full Review
    8/29/2024 12:00:00 AM | Google
  • ★★★★★ George Henrique Silva
    | Read Full Review
    8/27/2024 12:00:00 AM | Google
  • ★★★★★ Vanessa Wilson
    We worked with Jordan King on the purchase of our new Atlas Cross Sport. An all round fantastic sales experience that that fast and friendly. Highly recommend working with Jordan. ???? | Read Full Review
    8/26/2024 12:00:00 AM | Google
  • ★★★★★ Chad Guest
    | Read Full Review
    8/24/2024 12:00:00 AM | Google
  • ★★★★★ Amr.Elzagh
    shutout to Ezequiel Becerra , as service manager he had every maintenance required marked with price / critically so you can me your own financial decision of what to spend on , also reached out to the Volvo VIP extended warranty to get some modules replace, the approval and installation was over night, Highly recommended | Read Full Review
    8/24/2024 12:00:00 AM | DealerRater
  • ★★★★★ Raymond
    Great service here! They help you get from your work back to the dealership using taxi that they pay for. It’s very convenient for people who are busy during the day. Good service and they are detailed oriented doing good inspection on car | Read Full Review
    8/23/2024 12:00:00 AM | Google
  • ★★★★★ Anne Lewis
    Great service experience with Kenzie for annual service on my ID.4. | Read Full Review
    8/23/2024 12:00:00 AM | Google
  • ★★★★★ Ryan Crislip
    Wey helpful and responsive, appreciate all the support | Read Full Review
    8/22/2024 12:00:00 AM | Google
  • ★★★★★ Chiam Sonnenblick
    Came to test drive and ID4, And I ran into a sales person named Travis Stafford very polite, not pushy at all… Quite the opposite of what I was expecting, although I did not purchase I would definitely recommend going to see Travis, When I am ready, he is the sales person I would want to work with | Read Full Review
    8/21/2024 12:00:00 AM | Google
  • ★★★★★ Libby Rankin
    Jenna is the most professional and communicative service representative I have ever had. I highly recommend her. | Read Full Review
    8/19/2024 12:00:00 AM | Google
  • ★★★★★ Lisa
    I worked closely with Stephanie and Saige to find a vehicle that worked for me. They were so kind, easy to reach, flexible, and communicative with me. I’ve purchased cars from several other dealerships, and hands down this was the best experience I’ve had. I highly recommend them and I will be coming back whenever I decide I want to | Read Full Review
    8/19/2024 12:00:00 AM | DealerRater
  • ★★★★★ Sarah Griffis
    Anthony (Tony) was a dream to work with! He answered all of our questions, was never pushy, and got the deal done. He even recommended a sushi place nearby that we enjoyed after our purchase. | Read Full Review
    8/18/2024 12:00:00 AM | Google
  • ★★★★★ Menirva Mohammed
    Just had to give props to Jasmine in sales for how helpful and informative she is! She was assisting another customer while I waited for my car in service– her ability to answer questions, and explain everything about the entire process really builds your confidence in making the right decisions and makes all the difference with your | Read Full Review
    8/18/2024 12:00:00 AM | Google
  • ★★★★★ Adela Keller
    I have had negative experiences with car dealers in the past but working with Jasmine was a huge ray of sunshine for me ??. I have been looking at Jettas for a long time and needed more information. She was highly knowledgeable and very patient with me. I will definitely be recommending her and this dealership to all of my family and | Read Full Review
    8/17/2024 12:00:00 AM | Google
  • ★★★★★ darrell mcginnis
    Terrelle over at Herzog Meier Vw was great. He was informative, friendly and patient. After weeks of car shopping it was a relief. Be prepared for some slowness on the paperwork end. | Read Full Review
    8/17/2024 12:00:00 AM | Google
  • ★★★★★ Mike Shimak
    Travis Stafford was very helpful with my test drive on the Id4, he answered all my questions and made my experience very positive, would highly recommend working with Travis directly, although the whole dealership was great! | Read Full Review
    8/16/2024 12:00:00 AM | Google
  • ★★★★★ Jacob Dyment
    Had a good experience, worked with a salesman named Jordan. Knew a lot about the vehicle I was looking at and stayed in contact with me afterwards to answer questions and update me on the status of the car being sold or not. Recommend. | Read Full Review
    8/15/2024 12:00:00 AM | Google
  • ★★★★★ Jackson Teague
    Jordan was great came in with my dad and he took great care of me getting my first car. Super helpful with everything, and was able to find us the perfect car we were looking for. | Read Full Review
    8/15/2024 12:00:00 AM | Google
  • ★★★★★ Dash Bloom
    Jordan was great! Very knowledgeable and made me feel right at home. I will definitely be coming back to work with him. | Read Full Review
    8/15/2024 12:00:00 AM | Google
  • ★★★★★ jessica Land
    Kenzie at service handled our appt with ease and provided excellent communication as we waited for my daughter’s vehicle repair. She went over both the service history of the car since we had recently purchased it and upcoming dates for oil changes. She had our job finished earlier than quoted. We appreciated her attention to detail | Read Full Review
    8/14/2024 12:00:00 AM | Google
  • ★★★★★ Whitney Robison
    My husband and I just purchased a new VW Atlas this week, and we couldn't be happier with the entire process. After a bit of car shopping, I called Isaak to check if they had the vehicle we were interested in on the lot. Two days later, we were at the dealership for a test drive, and that's where the magic happened. Isaak's service | Read Full Review
    8/14/2024 12:00:00 AM | Google
  • ★★★★★ David Nieslanik
    Jackie in Service is professional, timely, and very supportive. She made my last visit to Herzog-Meier an outstanding experience. | Read Full Review
    8/13/2024 12:00:00 AM | Google
  • ★★★★★ Michael Deschaine
    Contacted this VW dealership about a GLI Autobahn after being treated like garbage at Armstrong VW. Anyhony got in touch with me and was very professional and not pushy. Went out a few weeks later to see the vehicle and drove it and bought it. The salesperson Anthony was a pleasure to deal with and would definitely buy a car there ag | Read Full Review
    8/12/2024 12:00:00 AM | Google
  • ★★★★★ Davis
    Saige was efficient, knowledgeable and so helpful in this buying process. From beginning to end, a pleasant experience which is unusual for many dealerships. | Read Full Review
    8/12/2024 12:00:00 AM | DealerRater
  • ★★★★★ Scott Bailey
    Service hours are different on Monday. Only Tuesday-Friday. Rep at the counter was very rude when I came on a Monday. Very disrespectful and disappointing. | Read Full Review
    8/12/2024 12:00:00 AM | Google
  • ★★★★★ Colin Eversmann
    Great communication and friendly service! I appreciate how they provide transportation through Lyft. | Read Full Review
    8/11/2024 12:00:00 AM | Google
  • ★★★★★ Nathan Wilson
    Kenzie and the group at Herzog-Meier VW took good care of me and my Tiguan. From letting me know of potential delays, up to date information on the status of my car's repairs, to the free Lyft service, it made having my car worked on a far more pleasant experience. | Read Full Review
    8/11/2024 12:00:00 AM | Google
  • ★★★★★ matanel Gavrielov
    Great experience! I worked with Anthony and Jasmine and they are the best! | Read Full Review
    8/9/2024 12:00:00 AM | Google
  • ★★★★★ Regine von Thiele
    Jenna in the VW service department has been absolutely wonderful to work with. She is attentive, knowledgeable, and caring- a true customer service pro. She has helped to restore my faith in the VW brand after a very discouraging experience at a dealership in another city. Thank you, Jenna! | Read Full Review
    8/8/2024 12:00:00 AM | Google
  • ★★★★★ Eileen Provancher
    First time going in for service, and Kenzie made it such an easy, seamless process. Quick service, text updates, no pressure to add unwanted services. Will definitely return. | Read Full Review
    8/7/2024 12:00:00 AM | Google
  • ★★★★★ K P
    I work for FlexDrive a rental company and this Volkswagen services our Jettas. The staff has been awesome! (Jenna and Nic in particular). The texting feature makes it easy to communicate with them. They keep me up to date with any changes. Highly recommend. | Read Full Review
    8/6/2024 12:00:00 AM | Google
  • ★★★★★ Mohannad Na’eem
    I recently took my 2016 Volkswagen e-Golf for a simple repair: replacing the fuel door. The entire experience was frustrating and, frankly, quite amusing in its absurdity. Upon picking up my vehicle, I discovered that the fuel cap fell off while still parked at the dealership. It turned out that the wrong parts were installed—parts | Read Full Review
    8/5/2024 12:00:00 AM | Google
  • ★★★★★ Rebecca Hubbs
    Some years ago I had a not so great buying experience from this dealership. But when the exact car I was looking for showed up on their lot last month I thought I'd give them another chance. This time my experience was awesome. Anthony was so friendly and helpful through the whole process. I felt very well taken care of and I love my | Read Full Review
    8/3/2024 12:00:00 AM | Google
  • ★★★★★ Selena Villada
    Jenna is great ! | Read Full Review
    8/2/2024 12:00:00 AM | Google
  • ★★★★★ Alana
    Kenzie in the service department has helped me several times and I am never disappointed. No cap. She lit. We love her. | Read Full Review
    8/2/2024 12:00:00 AM | Google
  • ★★★★★ MS
    The whole experience from start to finish was so smooth and seamless. I had a terrible time at another dealership local to me and chose to complete my purchase with HM. Saige led the transaction with integrity and professionalism. I felt like my asks were heard and they did everything they could to make this a stress and hassle free | Read Full Review
    8/2/2024 12:00:00 AM | DealerRater
  • ★★★★★ Catherine Chester
    I was able to schedule my car service the next day, and Kenzie was friendly and kept me updated on the service timing. | Read Full Review
    8/1/2024 12:00:00 AM | Google
  • ★★★★★ Samantha Trunkett
    I had a great experience with Anthony Portscheller when I took a look at cars at Herzog-Meier Volkswagen. It was my first time test driving an EV and I had a lot of questions to which Anthony answered well. Anthony was knowledge and friendly. Although I did not buy a vehicle that day, I’d check out Volkswagens in the future based on | Read Full Review
    8/1/2024 12:00:00 AM | Google
  • ★★★★★ Dorothy
    I recently bought a used car from Herzog-Meier Volkswagen and I was very happy with the entire process. I started my search on line and the sales person (Jasmine Rizzo) connected with me in response to my inquiry. She made it easy to come by and drive the vehicle. She was very knowledgeable and was willing to check with others if sh | Read Full Review
    7/31/2024 12:00:00 AM | Google
  • ★★★★★ Urvi Sanghavi
    I feel compelled to finally write my review about this dealership. Unfortunately, I have always had a subpar experience with the service department at this dealership. The sales department itself was alright and pretty nice (7 years ago). My current grievance is regarding a very simple fuel door replacement and the behavior surroundi | Read Full Review
    7/31/2024 12:00:00 AM | Google
  • ★★★★★ Rose Bungenstock
    Caleb was and has been amazing through out the entire shopping and buying experience with Herzog-Meier Volkswagen. Honestly this was probably the smoothest buying experience I have ever had in buying a new car. He was honest, knowledgeable and took the time to explain and answer any of our questions. Definitely look Caleb up if you | Read Full Review
    7/28/2024 12:00:00 AM | Google
  • ★★★★★ Shawn Cook
    Couldn’t have been happier with Keith and Stephany. They were respectful of our time and wants. Super honest. Not pushy. Totally recommend. | Read Full Review
    7/28/2024 12:00:00 AM | DealerRater
  • ★★★★★ Jim B
    Very happy with my new VW 2024 Jetta SE from Herzog Meier VW . My sales person (Elijah Roby) was very helpful and knowledgeable , and friendly . I would highly recommend him for your sales person . I will be using Herzog again in the future . Thanks! | Read Full Review
    7/27/2024 12:00:00 AM | Google
  • ★★★★★ Ricky Lee
    A few days ago I brought my Atlas to this HM center to get oil stuff checking and I experienced a great satisfaction to work with Jackie. It was just for a simple Engine oil change and at the same time I asked many other things about alignment and tire replacing options and etc. to Jackie. She was super friendly and supportive with k | Read Full Review
    7/27/2024 12:00:00 AM | Google
  • ★★★★★ Allen Davis
    Kenzie was attentive and anticipated my questions about the service recall. Between her diligence and knowledge and the general vibe of the facility, I honestly spent most of the wait time feeling how unlike a dealership visit this was | Read Full Review
    7/26/2024 12:00:00 AM | Google
  • ★★★★★ Jennifer Benjamin
    I’ve been working on using this dealership to service my car for major repairs through my service contract that was purchased at a different (now out of business) dealership. Jenna has gone above and beyond to support and advocate for my claim to be handled properly and correctly. I appreciate Jenna’s thorough and informative approac | Read Full Review
    7/26/2024 12:00:00 AM | Google
  • ★★★★★ Emerson Null
    Anthony was very helpful and friendly, the car I bought from him has treated me great! Would highly recommend this dealership! | Read Full Review
    7/25/2024 12:00:00 AM | Google
  • ★★★★★ Forrest Latocki
    Jenna had excellent customer service very polite and friendly, was helpful with getting me a loaner car while mine was being worked on all around good vibes | Read Full Review
    7/25/2024 12:00:00 AM | Google
  • ★★★★★ Lizzie Preston
    I just purchased my second vehicle from Herzog Meier Volkswagen. Tony was our sales person and did a GREAT job! He was super accommodating in assisting with our contract. He even drove the contract over to us to help with our busy schedule. Ayman assisted us with our financing and was very knowledgeable and friendly. We got a great c | Read Full Review
    7/25/2024 12:00:00 AM | Google
  • ★★★★★ Kelly Birch
    Jordan was great! My husband came with a couple questions and left in a brand new car definitely recommend Jordan when buying and definitely coming back over all a great experience! Thanks Jordan! ???? | Read Full Review
    7/25/2024 12:00:00 AM | Google
  • ★★★★★ Scott Buckley
    What a pleasure to have Jordan walk us through our new car buying experience. Would definitely recommend Jordan, and Herzog-Meier. Scott Buckley | Read Full Review
    7/24/2024 12:00:00 AM | Google
  • ★★★★★ Rebecca Latocki
    Jenna was extremely helpful getting us a loaner car while ours was being serviced and was very attentive at communicating with us the whole way. | Read Full Review
    7/24/2024 12:00:00 AM | Google
  • ★★★★★ Fawn McManigal
    The dreaded car shopping task was made easy and fun with Isaak Figueroa. He has a knack for identifying what you’re most excited about, matches your excitement, then works hard to find the best way to get you in that car. Direct, pleasurable, attentive. Purchasing a car here was an all-around great experience. | Read Full Review
    7/23/2024 12:00:00 AM | Google
  • ★★★★★ Olivia Anderson
    I called the Volkswagen dealership a week ago to inquire about getting crossbars installed on my vehicle. I was told to pick up the crossbars from the parts department and that installation could be done at the time of purchase, without needing an appointment. On the day of my trip, I called to confirm the installation time while on | Read Full Review
    7/22/2024 12:00:00 AM | Google
  • ★★★★★ Arun L. Balani
    Great great service overall in VW Beaverton, but specially from Elijah, he’s amazing client services was in good part of our decision to do business with them. | Read Full Review
    7/20/2024 12:00:00 AM | Google
  • ★★★★★ Andrew Gorban
    I just purchased a certified pre-owned vehicle at H-M VW and had a wonderful experience. The sales consultant who helped me was Elijah Roby and he was awesome. Super helpful, knowledgeable, and not at all pushy. Also important; he was humble enough to let me know when he needed to look something up or check with someone to get the ri | Read Full Review
    7/17/2024 12:00:00 AM | Google
  • ★★★★★ Mary Stites
    Back in May, I had truly the best car buying experience thanks to the folks at Herzog Meier VW. I was in a bit of precarious car situation, looking for a new vehicle after a bad accident that left my 2022 VW totaled. I saw that Herzog Meier had one Tiguan available within my budget and promptly called to tell them the situation. The | Read Full Review
    7/17/2024 12:00:00 AM | Google
  • ★★★★★ Brian Adams
    Purchased my Volkswagen TDI new in 2015. After just over 6 years, it has had significant issues which have rendered it un-drivable. The VW dealership had my car for literally a year and half (I’ve never even heard of that). After not fixing it the first two times (and charging as such), they finally called me after a year and half to | Read Full Review
    7/17/2024 12:00:00 AM | Google
  • ★★★★★ Molly Taylor
    Andy Metcalf was excellent to work with. He was very knowledgeable about VW’s, not pushy at all, easy to interact with and funny. We were in and out within a few hours and left with 1.9%. | Read Full Review
    7/16/2024 12:00:00 AM | Google
  • ★★★★★ Suyen Dimanlig
    We are very fortunate to work with Elijah Roby. We were looking for an additional car for our family, he assist and helped us to find one. What I like about the whole process is that I never felt pressured to decide right away and I didn’t feel that I needed to give an answer within the day. He gave us enough space and time to decide | Read Full Review
    7/14/2024 12:00:00 AM | Google
  • ★★★★★ Sean Jones
    I had an incredibly smooth and enjoyable experience buying my vehicle here. Terrelle was a great sales associate who worked with me so I could understand the best pricing options to help me meet my budget. Thanks again! | Read Full Review
    7/12/2024 12:00:00 AM | Google
  • ★★★★★ Michael Miles
    Jenna was superb in keeping us updated on the service progress of our car. | Read Full Review
    7/12/2024 12:00:00 AM | Google
  • ★★★★★ tomas Turner
    Ive been meaning to send out a shout to a very capable and knowledgeable salesman at Herzog-Meier. Doug Galloway was very helpful and went so far as to borrow a Polstar 60 from another dealer that we ended up buying. We finally got a tank of gas after almost a month of driving and the 760 miles on 16 gallons of gas was just what we w | Read Full Review
    7/11/2024 12:00:00 AM | Google
  • ★★★★★ Lexi Phillips
    | Read Full Review
    7/11/2024 12:00:00 AM | Google
  • ★★★★★ Wilhelm Dimpflmaier
    The service experience on our 2023 Taos was great. Mackenzie was really thorough on going over what was being done, what to look for between the next service and also made sure the car was all washed before we left! | Read Full Review
    7/10/2024 12:00:00 AM | Google
  • ★★★★★ Harold Kleinfeldt
    Happy day | Read Full Review
    7/9/2024 12:00:00 AM | Google
  • ★★★★★ Christina Thomas
    We bought a GTI from Herzog-Meier this weekend and had the best experience working with Tony! Tony was attentive, kind, knowledgeable, and incredibly transparent. We absolutely love the car and found the purchase process with this dealership to be very smooth. Ask for Tony! | Read Full Review
    7/8/2024 12:00:00 AM | Google
  • ★★★★★ Bonnie lake O
    I wanted to give a huge shout out to Brandie T, Sales Manager at Herzog Meier VW. I had some questions about VW's in general and a particular one I had seen elsewhere. She was so kind, honest and helpful. My husband and I are seniors and she was so patient with all of our questions. I would highly recommend working with Herzog and B | Read Full Review
    7/4/2024 12:00:00 AM | Google
  • ★★★★★ Kevin Mead
    The service and parts department here is 110% amateur hour. Their process and lack of attention to follow-up is standard operating procedure for them. I ordered a Volvo windshield replace three times and checked back multiple times. They do not pick up the phone. They did call back once and asked me to call them instead of provid | Read Full Review
    7/2/2024 12:00:00 AM | Google
  • ★★★★★ Ray Alner
    Asked about bringing my car in for a warranty issue on my car and they said because it’s a customer pay from a different dealer it has to go back to the original dealer. (over 2k miles away). Also said they wouldn’t fit me in for 6 weeks for a diag at which point the 12k mile “warranty” would be out of miles and I’d have to hope a ma | Read Full Review
    7/2/2024 12:00:00 AM | Google
  • ★★★★★ Debby Greene
    Just bought a Tiguan from these awesome people! Terrelle really went the extra mile for me and made sure that I got what was important to me both with the features of the car and the price! I would highly recommend them. | Read Full Review
    7/1/2024 12:00:00 AM | Google
  • ★★★★★ Lisa Wright
    I had a great experience buying with Herzog-Meier! They made the process quick and easy. They have a play room in their sales area! I have a toddler, and the entire staff was super accommodating. Isaak Figueroa was our sales person. He's a straight-shooter and I'd recommend working with him. | Read Full Review
    7/1/2024 12:00:00 AM | Google
  • ★★★★★ Lela McDonald
    Jenna and staff greeted me, kept me in the loop as service was done, and made sure I knew my options. The crew completed service in a timely fashion and returned my, now clean, car to me. Thank you! | Read Full Review
    6/28/2024 12:00:00 AM | Google
  • ★★★★★ Dawn Tiffin
    This could have been a disappointing experience all around, since Herzog's computer base crashed the day I brought my car in for service, but Nic, Jenna and the Team got my car in and serviced in the time frame they stated, no problem! I always know that my car is in the BEST hands when I bring it to Herzog-Meier VW. Thank you! I app | Read Full Review
    6/28/2024 12:00:00 AM | Google
  • ★★★★★ Irma Hall
    We were so delighted to deal with Andrew Metcalf. We love his patience and his knowledge for us to take an informed decision. We were able to test different cars always providing great input to help us making a decision. My daughter loves her 2024 Tiguan SE ! Thank you Andy! | Read Full Review
    6/26/2024 12:00:00 AM | Google
  • ★★★★★ Kelsee Eisenbarth
    I took my car in to get an oil change. Great service! Kenzie was very friendly and communicative. | Read Full Review
    6/26/2024 12:00:00 AM | Google
  • ★★★★★ Ariana Espinoza
    Anthony did a great job! I finally found a car for a reasonable price. Would recommend for anyone looking for a reliable car at an actually realistic price! | Read Full Review
    6/26/2024 12:00:00 AM | Google
  • ★★★★★ Justin Penna
    Jasmine was extremely helpful and knowledgable, quickly responding to our email with very little notice she had the care we were looking for ready to go and walked us through all of the purchase and lease options, including the incentives available. Low pressure, high service, great combination! | Read Full Review
    6/23/2024 12:00:00 AM | Google
  • ★★★★★ Nathan C
    Had our 1 year maintenance appointment yesterday and was impressed with the customer service from Kenzie. She was knowledgeable, friendly and communicated prior, during and after the appointment making sure the entire appointment went smoothly. Nice that they include a lift ride to/from after dropping the car off for the appointment. | Read Full Review
    6/22/2024 12:00:00 AM | Google
  • ★★★★★ Radu T.
    4 th and last VW. Ever! It’s probably a combination of the decline in VW quality since they settled for billions on their Diesel cheating scandal and the decline in services post pandemic. I went in with my shabby electric. One tire thread is falling off at 10k. I was told it’s not covered. My service was also not covered since I lap | Read Full Review
    6/22/2024 12:00:00 AM | Google
  • ★★★★★ Karim Pacho
    Came in asking about a car and they sold me on another. Everyone was super helpful in find a car I liked and getting it home as easy as possible. Amariyan helped me to make sure I was able to get my first car. | Read Full Review
    6/20/2024 12:00:00 AM | Google
  • ★★★★★ annette reyes
    Jordan was great! he helped my parents getting there new car and helped with all there questions and was very patient, definitely recommend Jordan when buying a new car! | Read Full Review
    6/19/2024 12:00:00 AM | Google
  • ★★★★★ tasha s.
    5 stars - sales: eli roby 3 stars - purchase process eli made it all happen. he went above and beyond to get me into a vw golf alltrack. he was aware of incoming stock and made sure i was perfectly happy w/my purchase. the purchase process was drawn out and outdated. i swear i was buying a house w/the amount of documents/signatures. | Read Full Review
    6/16/2024 12:00:00 AM | Google
  • ★★★★★ Dylan Lobaugh
    Anthony was great when selling me my car. I was Interested in a VW that had not gone to the lot yet and Anthony was consistent in contacting me everyday with updates letting me know where the car was at and its expected availability. Through the process of buying the car Anthony ensured he had my best interest and he maintained a gre | Read Full Review
    6/14/2024 12:00:00 AM | Google
  • ★★★★★ Sarah Collins
    Kenzie was extremely helpful throughout the process of getting our Tiguan’s 3-year service. When we were unable to make the original appointment, she was able to accommodate a reschedule via text message for the following day. On the day of our appointment, Kenzie coordinated a courtesy Lyft for me so I could get to and from work wit | Read Full Review
    6/14/2024 12:00:00 AM | Google
  • ★★★★★ Angie Arana
    Recently went in looking for a new vehicle and very happy with my experience. Anthony was super friendly without being pushy. He worked with me to get the vehicle I wanted at such a fair price - highly recommend! | Read Full Review
    6/14/2024 12:00:00 AM | Google
  • ★★★★★ Joe Rogers
    Kenzie in the service department was efficient and great! I also found the price of service reasonable. I’ll be back! | Read Full Review
    6/13/2024 12:00:00 AM | Google
  • ★★★★★ Yiwook Jang
    I had an excellent experience at the Volkswagen dealership through my friend Jordan King! From start to finish, the service was exceptional. Jordan went above and beyond to ensure I found the perfect car, answering all my questions and providing valuable insights. The entire process was smooth and stress-free, and I couldn't be happi | Read Full Review
    6/13/2024 12:00:00 AM | Google
  • ★★★★★ Brittani Howell
    Really enjoyed my experience. Jenna was beyond helpful during my visit. | Read Full Review
    6/13/2024 12:00:00 AM | Google
  • ★★★★★ Linda F. Torres
    Service Xpress is the best! Staff is very friendly and Kenzie, Service Advisor was kind and so helpful in explaining the services needed. Kept me updated and my car was ready just on time as promised. Thanks again! | Read Full Review
    6/12/2024 12:00:00 AM | Google
  • ★★★★★ ???? ??????????
    Eli helped me get into my 1st brand new car, the ID.4. He was attentive and patient while answering our questions, and we appreciate his help! | Read Full Review
    6/9/2024 12:00:00 AM | Google
  • ★★★★★ Nathaniel Surma
    Jordan was fantastic to work with! From the moment I got to the dealership, he was super friendly and helpful. He took the time to understand what I was looking for and answered all my questions without making me feel pressured. Jordan made the whole car-buying process easy and stress-free. If you're looking for a great car-buying ex | Read Full Review
    6/8/2024 12:00:00 AM | Google
  • ★★★★★ Peter Gould
    Andy Metcalf was amazing as a dealer representative for Herzog-Meier Volkswagon. Andy kept track of me from initial contact two years ago and listened to what we wanted in our ID 4. He let us know when inventory became available and helped us get in to see it. From there it all came together. Andy's knowledge helped answer my man | Read Full Review
    6/7/2024 12:00:00 AM | Google
  • ★★★★★ Lauren Graebner
    Wonderful experience!! Thank you Jordan for all of your assistance. Everyone was very helpful and patient. Jordan was great at walking us through all of our options. | Read Full Review
    6/5/2024 12:00:00 AM | Google
  • ★★★★★ tim crochet
    Tony did an outstanding job! My buying experience was top notch. He was extremely knowledgeable and made me feel at home. No pressure, honest engagement. Thank you Tony!!! Five stars!!! | Read Full Review
    6/5/2024 12:00:00 AM | Google
  • ★★★★★ Dawson Tang
    Elijah helped us with our new 2024 Taos | Read Full Review
    6/3/2024 12:00:00 AM | Google
  • ★★★★★ Landon Lopez
    Jenna always goes above and beyond to help me out!! Great customer service! | Read Full Review
    6/3/2024 12:00:00 AM | Google
  • ★★★★★ mary
    I have purchased many cars in my lifetime but Saige at Volvo made this the easiest experience. She is so friendly, helpful and willing to go the extra mile to help you. She is quick to respond to questions and always available. So basically she made this the best car buying experience I’ve ever had. | Read Full Review
    6/2/2024 12:00:00 AM | DealerRater
  • ★★★★★ Julie Han
    Jordan was great. He was easy and pleasant to work with. Above all he worked hard to meet our need. Thank you Jordan | Read Full Review
    6/1/2024 12:00:00 AM | Google
  • ★★★★★ Raquel Narvaes
    I worked with Eli on buying a brand new ID4 S! He was not only congenial but went the extra mile to help get me the best vehicle for me and in the timeframe I needed it. He is kind and personable and made me feel comfortable with my decision. I would highly recommend working with him. | Read Full Review
    5/31/2024 12:00:00 AM | Google
  • ★★★★★ Chanel G
    I had an outstanding experience with Jenna and Nick at Herzog-Meier Volkswagen in Beaverton. Their exceptional kindness and professionalism were evident throughout the entire process. They provided thorough communication and detailed information, ensuring I was well-informed every step of the way. IMPRESSIVELY, they completed the wor | Read Full Review
    5/31/2024 12:00:00 AM | Google
  • ★★★★★ MARK Danmar
    Worked with Eli on getting into our new 2024 Atlas SEL! He made this transaction an easy experience. He is knowledgeable, and sets a strong example as to why we will continue to purchase our vehicles from Herzog-Meier. | Read Full Review
    5/31/2024 12:00:00 AM | Google
  • ★★★★★ mariepowell
    Doug Galloway was exceptional with his expert, personable, and efficient service while we purchased a new XC40 Volvo! We couldn't have asked for a better car buying experience. Thanks Doug! | Read Full Review
    5/31/2024 12:00:00 AM | DealerRater
  • ★★★★★ Aerial Pro
    I recently had the pleasure of purchasing a vehicle from Herzog VW, and I couldn't be more satisfied with the experience. My sales person, Anthony, was absolutely fantastic to work with. From the moment I walked in, Anthony was friendly, approachable, and, most importantly, never made me feel pressured. Anthony went above and beyond | Read Full Review
    5/29/2024 12:00:00 AM | Google
  • ★★★★★ Milton Elias
    I bought my first car here about 2 years ago and I just love working with the staff here, they're so friendly and accommodating to my needs. Kenzie and Jenna are so wonderful and I know that I'm in good hands when I work with either of them! | Read Full Review
    5/28/2024 12:00:00 AM | Google
  • ★★★★★ Annette Morrison
    My partner and I worked with Andy on purchasing a new car, and he was fantastic! He made us feel comfortable and answered all our questions. I felt like he really cared about helping us find a car that would meet our family’s needs, and he never suggested anything over our budget, which we really appreciated it. He was also extremely | Read Full Review
    5/26/2024 12:00:00 AM | Google
  • ★★★★★ Samantha Bludsworth
    I went in for an oil change and ended up buying a new car. no pressure to just fell in love with their new VW's. firstly. costumer service has always been amazing at every VW place i have been to. even our sales rep Isaak was amazing. what I love about VW is there was never any pressure to buy. Isaak gave me plenty of space and was s | Read Full Review
    5/26/2024 12:00:00 AM | Google
  • ★★★★★ Zykeria Bane
    Jenna is Great and so helpful | Read Full Review
    5/24/2024 12:00:00 AM | Google
  • ★★★★★ Della Nolan
    Jenna is amazing. | Read Full Review
    5/24/2024 12:00:00 AM | Google
  • ★★★★★ Morgan Smith
    Jenna is great!!! | Read Full Review
    5/24/2024 12:00:00 AM | Google
  • ★★★★★ Ashley Boland
    Jenna does an amazing job taking care of me whenever I have my VW serviced she goes above and beyond to make maintenance on my vehicle as quick and painless as possible! | Read Full Review
    5/24/2024 12:00:00 AM | Google
  • ★★★★★ Michael Barnes
    Good folks to work with, Anthony & Isaak walked us through the purchasing process and review of the vehicle. No pressure. | Read Full Review
    5/24/2024 12:00:00 AM | Google
  • ★★★★★ Isabelle Moody
    Working with Isaac at Herzog-Meier was an absolute pleasure from start to finish. He was incredibly knowledgeable about the 2024 Taos and made the entire car buying experience seamless and stress-free. Isaac took the time to understand my needs and preferences, and he went above and beyond to find the perfect vehicle for me. | Read Full Review
    5/23/2024 12:00:00 AM | Google
  • ★★★★★ Robin Johnson
    Just bought a great VW Taos and had the best auto buying experience ever! Anthony was the best and we appreciate all the care he gave us throughout the experience! | Read Full Review
    5/19/2024 12:00:00 AM | Google
  • ★★★★★ Jonny
    I've been in the car industry for years and this is the first dealership that has treated me like a human and not a number. I highly recommend working with this dealership, I appreciate the time and effort they put in. I will be working with this dealership again in the future. | Read Full Review
    5/18/2024 12:00:00 AM | Google
  • ★★★★★ brittany Nicholson
    Kenzie was such a great help! Assisted me and was even patient with me as I went home to take a nap after my NOC shift! Thanks Kenzie | Read Full Review
    5/17/2024 12:00:00 AM | Google
  • ★★★★★ Jason Cobabe
    The experience of buying a new car has historically for me been harrowing. Jordan thankfully is at the service of the dealership and he represents them with aplomb. With courtesy and candor he helped to make my time feel well spent and to assuage my concerns. Kudos to the sales staff. | Read Full Review
    5/17/2024 12:00:00 AM | Google
  • ★★★★★ Kevin Thompson
    | Read Full Review
    5/16/2024 12:00:00 AM | Google
  • ★★★★★ Vanessa Cummings
    Just called because I wanted to know if they had a waitlist for the ID Buzz or anything like that. The phone number goes to an overseas phone farm where a man spoke very fast trying to get my info. Said there would be a “one time fee” just to pass along my info to the dealership? Really shady. Why do I have to pay to call you? I shou | Read Full Review
    5/14/2024 12:00:00 AM | Google
  • ★★★★★ Teru Takinomi
    Jenna took such good care of me and my car the last few weeks! she took great care to make sure that i understood everything that happened and when parts arrived. thanks so much Jenna and everyone in the service center! i dont dare take my vehicle anywhere else! | Read Full Review
    5/13/2024 12:00:00 AM | Google
  • ★★★★★ Mazi Shad
    Your customer service people are cold with no eye contact and dismissive. That's a shame to see this in the largest VW dealership in PDX area! Fix that. | Read Full Review
    5/13/2024 12:00:00 AM | Google
  • ★★★★★ River Jarosz
    Anthony was an amazing individual. We went in due to our lease on our ID4 was up. He helped us choose whether or not we were going to get a brand new ID4 or buy out our current. For the most part it was waiting for the financial stuff to get done. We test drove an Atlas Cross Sport while we waiting then had small talk. Overall a plea | Read Full Review
    5/11/2024 12:00:00 AM | Google
  • ★★★★★ Susanna Rowles
    Bought my first car from a dealership today. Isaak was awesome from the second he greeted us. He made the whole car buying experience fun. He treated my mom and I like family. Go see Isaak @ Herzog-meier Volkswagen in Beaverton today!! | Read Full Review
    5/11/2024 12:00:00 AM | Google
  • ★★★★★ Tyler Palanuk
    Andy, and Terrelle were awesome. Took care of us and found us a great car | Read Full Review
    5/11/2024 12:00:00 AM | Google
  • ★★★★★ Irene Benito
    Such great service! I worked with Kenzie and she was super communicative, and got me in and out. I will definitely be coming back to Herzog Meier for my maintenance needs! | Read Full Review
    5/10/2024 12:00:00 AM | Google
  • ★★★★★ Linda
    I had a good experience buying my car at Herzog VW a few years ago, and recently had a not-good experience while getting it serviced after having spent hundreds of dollars. After my service visit, VW sent me an internal survey, which I spent a considerable amount of time and effort responding to in detail. This was an opportunity f | Read Full Review
    5/10/2024 12:00:00 AM | Google
  • ★★★★★ Ryan Ballard
    Easy scheduling and Fast service. Kenzie provided updates and a thorough explanation of services performed. Great experience from beginning to end. | Read Full Review
    5/9/2024 12:00:00 AM | Google
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