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Fowler Volkswagen of Norman

★★★★★(45)read reviews

617 North Interstate Drive, Norman, OK 73069

(405) 310-1455 Ask About Our Service Specials!

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Mon: 7:00 AM - 7:00 PMTues: 7:00 AM - 7:00 PMWed: 7:00 AM - 7:00 PMThur: 7:00 AM - 7:00 PMFri: 7:00 AM - 7:00 PMSat: 8:00 AM - 5:00 PMSun: Closed

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Customer Reviews

★★★★★ Cristi Cole
I brought my vehicle in for a routine oil change and picked it up only to immediately notice a new issue—there were loud rattling/loose-part sounds coming from underneath the car whenever I hit a bump. This problem did NOT exist prior to my service visit. I returned to the dealership right away and explained the situation. They ment | Read Full Review
3/29/2026 12:00:00 AM | Google
★★★★★ Daniel Graffis
After having my VW for over three months for warranty work—and even dealing with a crash caused by them—I went to pick it up and immediately noticed a coolant leak. I sent photos to the service department, but they told me they couldn’t find any leak. I ended up having to take it somewhere else just to get someone to acknowledge the | Read Full Review
3/27/2026 12:00:00 AM | Google
★★★★★ Kolbie Hawkins
This dealership was incredible throughout the buying process. Specifically Ish was super helpful with getting us the car we wanted. Nick was also incredible throughout this process. We had previously gone to a different VW location and were treated terribly, but from the moment we walked into the Norman location, everyone we interact | Read Full Review
3/7/2026 12:00:00 AM | Google
★★★★★ jack gose
I was in a tight spot with credit and money and they helped me out so much! Ish and Eric were so helpful I genuinely don’t think I could have gotten a car in the next 6 months without them! I will only be shopping here from now on. The only dealership I’ve ever found that is willing to help someone in a struggling situation. | Read Full Review
2/7/2026 12:00:00 AM | Google
★★★★★ David Nickel
Chas Grady went above and beyond to ensure my experience, from beginning to end, was a positive one. If you're looking for a new ride, check these guys out first. Thanks again Chas! | Read Full Review
2/4/2026 12:00:00 AM | Google
★★★★★ Jamie Askey
Jacob, who is a new service manager, left me a phone message to call him back about a complaint I had with the service department. He said he would do whatever he could to help reach a resolution. When I called back he listened attentively and I was extremely satisfied with the solution. He said to call him back if I had any problems | Read Full Review
1/31/2026 12:00:00 AM | Google
★★★★★ Erin Robinson
Took vehicle in for new engine since mine went out. Blaming the age of my car for why the engine sputters and that the engine is fine. A replacement engine shouldn’t do that. Worst experience ever and I feel like money down the drain. I will never buy another Volkswagen or recommend anyone to go to this dealership. | Read Full Review
1/31/2026 12:00:00 AM | Google
★★★★★ Barbie Ken
I’m leaving this review because my experience at Volkswagen Fowler in Norman was unacceptable. I came in expecting basic professionalism and respect, but the salesperson, Dakota, handled things in an inappropriate and dismissive way. He doesn't know how to handle the customers clearly. The manager was equally rude and uninterested in | Read Full Review
1/28/2026 12:00:00 AM | Google
★★★★★ Shelly Reason
I came in just yesterday and I was very specific about what I wanted. I gave them a paper of everything I replaced, as well as, exactly what I needed done. I left my car overnight and then the next day they told me that the reason my car wasn’t working was because of a part that I just had replaced. I told them that it was definitely | Read Full Review
1/21/2026 12:00:00 AM | Google
★★★★★ Jamie Askey
I have been going to Fowler Volkswagen since 2019 or before. I recently had them replace my tires. Upon inspection, I was advised my car needed new sway bars. I always seek a second opinion when I need repairs to compare recommendations and prices. I talked to a second mechanic, who will be repairing my sway bar and he was shocked t | Read Full Review
1/19/2026 12:00:00 AM | Google
★★★★★ Rajinder Khanna
the sales person (Dakota) and manager have no sense of manners or courtesy. this is the worst experience any potential buyer can have. stay far away. if you want a VW go to OKC stay away from these fools. | Read Full Review
1/18/2026 12:00:00 AM | Google
★★★★★ Henry Smith
Wife took care in for oil change, and was given estimate for 2 repairs need totaling close to $4k. Valve cover leaking, and front crank flange. They didn’t recommend any of the maintenance listed for mileage which we were prepared to do. Took to get second opinion and valve covers were leaking and not crank flange. Repair including s | Read Full Review
1/12/2026 12:00:00 AM | Google
★★★★★ Kaylen Harrell
We had been to every car dealership in Norman, looked at so many cars and ish at Volkswagen was the most professional & nicest guy! After we decided on a vehicle the process was so smooth & only took about an hour. Everyone there was amazing & we would recommend buying from them a million times over. Thank you ish!! | Read Full Review
1/1/2026 12:00:00 AM | Google
★★★★★ ashlyn perryman
If there was a 0 star rating they’d be receiving it. I have had nothing but issues with this dealership since the day I bought my vehicle in 2022. More specifically with the service department. They failed to top my fluids off and when we had freezing temps I had almost no antifreeze in my car so it wouldn’t start. When I called rega | Read Full Review
12/15/2025 12:00:00 AM | Google
★★★★★ R R
I was in for my 30,000 mile checkup and very satisfied with the outcome and would recommend this place over the others don’t wast your time or money some where believe me I have been to the worst Fowler is the best | Read Full Review
12/4/2025 12:00:00 AM | Google
★★★★★ Addie Guenther
Unethical predatory service techs convinced my septuagenarian, WIDOWED mother (who has purchased 2 cars from them and been getting service there for more than a decade) that her CC key fobs didn’t have replaceable batteries, there was no way to get them to function properly, and she would need to spend $329.40 each to get new ones ($ | Read Full Review
11/28/2025 12:00:00 AM | Google
★★★★★ Courtney Youngblood
2 Year Update The service department needs to be looked at. I've been coming to this dealership since I purchased my car. After the warranty wears off they are trying to milk you for every dollar they can. I complained for the last year I wasn't getting good milage for my oil change like I originally was. They told me no one should | Read Full Review
11/25/2025 12:00:00 AM | Google
★★★★★ Alexandria Goodrich
Terrible experience with the service department. My check engine light came on about 2 days prior to bringing it to the dealership. I had it read at Autozone and stated EVAP malfunction and I was leaking oil. I have a 2021 Tiguan and figured I would take it to the dealership to have it looked at. I was told it would be $175 for the d | Read Full Review
11/22/2025 12:00:00 AM | Google
★★★★★ VB
Update !! November 20 and this post has received 1000 views :) We never heard again from Chas or Fowler Volkswagen. I guess they would rather be dishonest than just say “too late, you already made the purchase” September 26 This is our fourth vehicle from Fowler Volkswagen and prior to this purchase we have been satisfied with the | Read Full Review
11/20/2025 12:00:00 AM | Google
★★★★★ Alexandra Pratt
I was quoted $700 for new break pads and rotors that were “metal on metal” for all 4 tires. Luckily, my husband is handy and was able to purchase all the parts to do everything himself. Once we took a look, the only things that needed replaced were the rear break pads that cost us less than $100. They tried to take advantage of the s | Read Full Review
11/20/2025 12:00:00 AM | Google
★★★★★ Savannah Phillips
I had a great experience! I am usually very nervous when it comes to dealing with my car because I don’t know a lot information on the maintenance side of things. However, Keith was my service advisor and he was very kind and extremely helpful with me getting my oil change! I am definitely going to be coming back! :) | Read Full Review
11/15/2025 12:00:00 AM | Google
★★★★★ Sydney Renshaw
They’re always so helpful! Got my tire patched and levels topped off in no time. I always trust them with my vehicle. Kelvin was a big help and made sure I got my car back when I needed it most. | Read Full Review
10/28/2025 12:00:00 AM | Google
★★★★★ Paul Lemoins
Buyers beware… this company with go back on promises that they make when they sell you a vehicle. I bought a used vehicle from this dealer and it has some known problems that the dealer promised to have fixed. They fixed 1/3 of the problems with the other two problems being outsourced to the manufacturer of the vehicle. I was told by | Read Full Review
10/21/2025 12:00:00 AM | Google
★★★★★ Max Hart
Best of the best will do their job right 100% thank you so much 100% | Read Full Review
10/10/2025 12:00:00 AM | Google
★★★★★ VB
This is our fourth vehicle from Fowler Volkswagen and prior to this purchase we have been satisfied with the process. Ishrael did a fine job helping us buy the 2025 Tiguan and we are happy with it. However….. The day after we closed, August, 25 I called and spoke with Charles (Chas) Grady and asked if it was possible to cancel some o | Read Full Review
9/27/2025 12:00:00 AM | Google
★★★★★ Charles Brandt
Really good experience with the service department | Read Full Review
9/25/2025 12:00:00 AM | Google
★★★★★ Hazel 3N1
Will never do business with this business again. | Read Full Review
9/25/2025 12:00:00 AM | Google
★★★★★ Cody Wells
I purchased a VW ID.4 back in Dec. 2023. The salesman was very nice and I have no complaints about him. However. When I went into finance, supposedly the guys computer “glitched” and he left the room and left me sitting there for 30 minutes until he returned. Not sure where he went for that long, but that was very rude and not consid | Read Full Review
9/18/2025 12:00:00 AM | Google
★★★★★ Derek Stevens
Brought car in for diagnostic on cylinder misfire. Was recommended a seal service that had been performed two years ago by the same dealership. The proof provided was pictures of my engine with grime from the previous repair. I pointed this out but was told that the dealership cleans up around the repair area after a fix. Okay, but | Read Full Review
9/11/2025 12:00:00 AM | Google
★★★★★ Allurah Pennington
Chas & Jake were great to us, we are so pleased with the over all experience- definitely recommending to everyone! | Read Full Review
9/2/2025 12:00:00 AM | Google
★★★★★ Kathryn Dickerson
As a 33-year-old mom with a toddler boy, a full-time job, and grad school classes at night, my life runs on a tight schedule. Between daycare to school drop-offs, grandparents day trips, t-ball practice, and late-night study sessions, I cannot afford surprises with my car. That’s why I stay on top of maintenance—and why I trust Keith | Read Full Review
9/2/2025 12:00:00 AM | Google
★★★★★ Margaret Williams
My husband and I purchased a VW Atlas from Dakota Hedrick, he was knowledgeable and amazing to work with. Highly recommend him to anyone looking to purchase a vehicle, he made the experience so smooth. Truly above and beyond. | Read Full Review
9/2/2025 12:00:00 AM | Google
★★★★★ Tayler Lincicome
I bought a 2024 Atlas in November of 2024 and I have had nothing but problems with it. They didn’t tell me of any issues they were experiencing with this year. Two weeks after purchasing the vehicle the screen started having a static issue. I made an appointment for a Saturday to have the dealership look at it. I later got a call fro | Read Full Review
9/2/2025 12:00:00 AM | Google
★★★★★ Hector Perez
Sorry, but I have to changed my review. We don't like been scorned and disrespected from unprofessional and inexperienced staff. | Read Full Review
9/2/2025 12:00:00 AM | Google
★★★★★ Zack Skeeters
After losing my previous VW to a total loss, I decided to give Fowler a shot in my replacement. Unfortunately, it's probably best to steer clear from buying a vehicle here. I will say there were a few positives. My salesperson, Sebastian, was great. Attentive and responsive to my questions even after the sale. The managers also put t | Read Full Review
9/2/2025 12:00:00 AM | Google
★★★★★ Ms Crystal
I want to give this dealership a -3 but I cannot. Let me tell you the story... I have/had a 2012 VW Jetta Sportwagen TDI... I loved that vehicle... I took it in for a check engine light... I scheduled an appointment - drove 2 hours and 10 minutes (that is how far from my home they are) and I parked near the service door. I opened the | Read Full Review
9/2/2025 12:00:00 AM | Google
★★★★★ mayaguez
What's with the new found douchery attitude among your staff members? Since when the meaning of Volkswagen changed to, "we think we are too good for you?" I own a 14 years old VW that I've been planning to upgrade for a while, but after been treated like I'm underserving of owning a newer one and disrepected by some dismissive jerk, | Read Full Review
8/24/2025 12:00:00 AM | Cars.com
★★★★★ Debbie Frosco
I was dreading car shopping! I had good friends come with me to help make the process more fun. BUT, let me tell you who the real star is, Fowler VW’s sales person, Sebastian! He helped me make a huge decision on a purchase of a VW Tiguan. He was very knowledgeable and pleasant to work with and to make matters even better, I lef | Read Full Review
8/2/2025 12:00:00 AM | Google
★★★★★ jettmiester 2
This is a review edit a once 5 star rating has dwindled... This isn't the dealership it once was. I've bought all my VWs here since 2012 and all of a sudden they have taken away every perk I was told I was "grandfathered into being I've been a loyal buyer here" that kept me coming back. They have no integrity to stand behind their | Read Full Review
8/2/2025 12:00:00 AM | Google
★★★★★ Dan Myer
Started out with a bit of frustration. Sebastian was great, sales manager Jake is INCREDIBLE. He will do all that he knows how to make something happen. | Read Full Review
7/2/2025 12:00:00 AM | Google
★★★★★ Nicholas Hedrick
An absolutely great experience. You can't beat the professionalism of our salesman, Dakota, and the fluid and easy buying experience. I highly recommend Fowler VW and Dakota for your next car purchase adventure. | Read Full Review
6/2/2025 12:00:00 AM | Google
★★★★★ Tony Flores
One of the Worst Dealerships I've ever dealt with their Service Department is rude and lazy, Everytime we schedule an oil change they hangup not professional at all. Ill be going to Seth Wadley Ford in Norman to get my Vehicle that I bought AT Fowler in Norman serviced there. I dont recommend this Dealership big mistake on my part b | Read Full Review
6/2/2025 12:00:00 AM | Google
★★★★★ ahicks1973
After my disappointing experience with another dealership. I have to brag about this one. It was so easy and fast. I was taking care of from the minute I walked in the door to the minute I drove off the lot. Super friendly people. Explained everything to me and made sure I understood. Now I’m happy new car owner of Volkswagen ?? | Read Full Review
5/2/2025 12:00:00 AM | Google
★★★★★ Corbin Rogers
Kason did a fantastic job helping me figure out what all I bought with my car back in 2023. I walked in told him my problem and he solved it for me. Wish I could have bought from him!! | Read Full Review
5/2/2025 12:00:00 AM | Google
★★★★★ Daniella Marie
| Read Full Review
5/2/2025 12:00:00 AM | Google

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