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Fairfield Volkswagen

★★★★★(86)read reviews

6065 Dixie Hwy, Fairfield, OH 45014

(513) 285-9393 Ask About Our Service Specials!

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Mon: 7:30 AM - 5:00 PMTues: 7:30 AM - 5:00 PMWed: 7:30 AM - 5:00 PMThur: 7:30 AM - 5:00 PMFri: 7:30 AM - 5:00 PMSat: 8:00 AM - 1:00 PMSun: Closed

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Customer Reviews

★★★★★ Travis Graham
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4/17/2026 12:00:00 AM | Google
★★★★★ Brian Scowden
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4/6/2026 12:00:00 AM | Google
★★★★★ Chelsea Brown
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3/22/2026 12:00:00 AM | Google
★★★★★ Ahmadounah
I had a good experience at this dealership. Special thanks to Anthony for his professionalism and support throughout the process. He was respectful, helpful, and took the time to explain everything clearly. Even though the wait time was longer than expected, Anthony made sure to assist me and answer my questions. I appreciate his cus | Read Full Review
3/22/2026 12:00:00 AM | Google
★★★★★ Carlos Lackey
Everybody was friendly an very helpful the sales team was straight up an forward super recommend them absolutely love my Chevy traverse rs thank you all | Read Full Review
3/22/2026 12:00:00 AM | Google
★★★★★ Jeanne Davis
The sales person Ace was very nice showed me around the car, went on a test drive with me. The manager was nice all the paperwork was done right , car gased up and ready for me to pickup.???? | Read Full Review
3/15/2026 12:00:00 AM | Google
★★★★★ Crowebar Animation
This isn’t necessarily a reflection of this dealership, but I have a 2024 Atlas It has been in the shop 16 times in two years. Volkswagen refuses to do anything about it. Buyer beware! | Read Full Review
3/10/2026 12:00:00 AM | Google
★★★★★ Drew Ardner
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3/9/2026 12:00:00 AM | Google
★★★★★ Courtney Tenbosch
Super impressed with Fairfield VW’s customer service - both sales and service department. Ethan and Mark were both wonderful to work with. | Read Full Review
3/4/2026 12:00:00 AM | Google
★★★★★ Brock Burkart
Excellent service all around | Read Full Review
3/2/2026 12:00:00 AM | Google
★★★★★ Yolanda Craig
Great place to buy a car salesman Luke and Finance Manager Mark got the hob done with a great interest rate. They went above and beyond to ensure I got a good rate based off my credit score. They washed the car before I drove off and I had a half tank of gas. Good people. | Read Full Review
2/24/2026 12:00:00 AM | Google
★★★★★ Debby Buckle
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2/18/2026 12:00:00 AM | Google
★★★★★ Haley
My experience with this dealership was absolutely amazing from start to finish. The entire process was smooth, stress-free, and professional. They got me into a 2026 Tiguan Turbo SEL R-Line, and I couldn’t be happier—I absolutely love my car. Highly recommend this dealership to anyone looking for a great buying experience. | Read Full Review
2/11/2026 12:00:00 AM | Google
★★★★★ Jacie Simon
We worked with Luke, and although the preowned VW we wanted ended up being elsewhere, we still enjoyed our experience all around. Thanks Luke, see you next time we’re on the hunt! | Read Full Review
2/11/2026 12:00:00 AM | Google
★★★★★ Nathan Montesano
My salesman Luke was great! He was very helpful with recommendations of cars and at every step of my lease. I highly recommend him and this dealership. They are very professional! | Read Full Review
2/11/2026 12:00:00 AM | Google
★★★★★ Jordan Roberts
Great experience overall. The staff was courteous, made sure we were completely happy, and there was absolutely no sales pressure. The whole process was smooth and stress-free. I would definitely recommend this dealership. | Read Full Review
2/4/2026 12:00:00 AM | Google
★★★★★ Dionne Frazier
10 out of 10 from communicating to excellent customer from begging to end. Warm knowledgeable and professional!!! Haley and Jeff 10 stars | Read Full Review
2/4/2026 12:00:00 AM | Google
★★★★★ Tony Montesano
If you're in the market for a new or used vehicle, I can't recommend Luke Urling at Fairfield Volkswagen enough!! From start to finish, my experience with Luke was nothing short of exceptional. He made the entire car-buying process smooth, transparent, and enjoyable, a rarity in an industry often known for its pressure tactics. What | Read Full Review
2/4/2026 12:00:00 AM | Google
★★★★★ Logan Korte
I bought a used 2017 Lincoln here, when I test drove the car it was pulling to the left and the salesman said they would take care of it if I bought it. I called him multiple times and left voicemails no response I then got ahold of the used car manager who said he would take care of it and after multiple calls and voicemails he won’ | Read Full Review
2/4/2026 12:00:00 AM | Google
★★★★★ Karan Craddock
We had a great experience with Jeff Hutson, our salesman. He met every one of our needs. Mark, the finance guy, was great too. We would buy again with Fairfield Volkswagen and highly recommend them. | Read Full Review
1/25/2026 12:00:00 AM | Google
★★★★★ Craig Webb
Great buying experience—respectful, no-pressure sales team. | Read Full Review
1/25/2026 12:00:00 AM | Google
★★★★★ Kevin Perkins
Was not in the market for a VW when we came to their dealership but Luke was a great salesman for their brand. He allowed me to drive the car we came to view and then gave us other options by VW to compare. He was not your typical car salesman and gave me the information I needed, when I wanted it and gave us the space to make our de | Read Full Review
1/25/2026 12:00:00 AM | Google
★★★★★ Cara Tryling
We've bought 2 cars here and both times everyone has been super helpful and great! We've taken 3 of our VW vehicles to be serviced here as well and service department has also been amazing. | Read Full Review
1/25/2026 12:00:00 AM | Google
★★★★★ Michelle Lawrence
Very friendly. It was quick and easy to obtain a vehicle from here. They day they put me in a car i got a notice from kings Volkswagen saying they couldn't do it. I laughed and laughed as I drove away | Read Full Review
1/25/2026 12:00:00 AM | Google
★★★★★ Karthick Raja
Luke was awesome to work with! He made the buying process smooth and straightforward. I’d definitely recommend him if you’re looking for someone who makes the experience easy and stress free. | Read Full Review
1/25/2026 12:00:00 AM | Google
★★★★★ TensingFischer
This was the easiest and most pleasant car purchasing experience I have had in a long time. Thanks to everyone who helped. Thanks to Richard, Ace and Mark. | Read Full Review
1/25/2026 12:00:00 AM | Google
★★★★★ Katherine Sugg
Test drove my 2026 Atlas and immediately fell in love with all of the features! Luke & Brian Frech were exceptional to work with & very patient w/ our two kids running around as we were finalizing things. | Read Full Review
1/25/2026 12:00:00 AM | Google
★★★★★ Melissa Thien
This is my second time purchasing a vehicle from Fairfield Volkswagen. I will definitely not do it again in the future. My first vehicle was great besides one of their mishaps. I had my oil changed and they didn't put the plug back in properly and all my oil drained out at home. They almost made me blow my motor up. So, I had t | Read Full Review
1/25/2026 12:00:00 AM | Google
★★★★★ Robin Wienhold
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12/25/2025 12:00:00 AM | Google
★★★★★ TopheDified
I come from a heavy background of customer service and sales and these guys knocked it out of the park. I was walking up to the door in the pouring rain about an hour before they closed and there were two people standing there waiting to open the door. After a brief introduction and exchange of pleasantries, the sales process began. | Read Full Review
12/25/2025 12:00:00 AM | Google
★★★★★ Cameron Copper
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12/25/2025 12:00:00 AM | Google
★★★★★ Gina Kern
Went here to purchase our vehicle, it was a great experience. Luke our salesperson and Hailey the online salesperson were great! Luke was very knowledgeable about the features available on the vehicle and very patient with all our questions. We never felt pressured at all, and everyone we encountered was very friendly and helpfu | Read Full Review
12/25/2025 12:00:00 AM | Google
★★★★★ Mary Saal
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12/25/2025 12:00:00 AM | Google
★★★★★ Michael Shields
Look, no one enjoys the car buying experience. Frauds like Andy Elliott have inspired young people to go into sales positions and be absolutely insufferable the entire time, sucking the will to live out of the customer until they turn their pockets inside out for them. It’s the main reason why I only consider buying a new car every t | Read Full Review
12/25/2025 12:00:00 AM | Google
★★★★★ Tristate Waterfowlers
The Sales and Finance Teams were very accommodating and easy to work with. | Read Full Review
12/25/2025 12:00:00 AM | Google
★★★★★ Alexandria Lewis
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12/25/2025 12:00:00 AM | Google
★★★★★ Nate L
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12/25/2025 12:00:00 AM | Google
★★★★★ Meghan Beckert
I recently purchased a brand new 2025 Tiguan from this dealership on Monday December 1st. Unfortunately, after only three days of driving, I received a notification that the engine needed to be serviced. I scheduled an appointment for the following Monday, but Friday December 5th, the vehicle began shaking, forcing me to take it to t | Read Full Review
12/25/2025 12:00:00 AM | Google
★★★★★ Michael Johnson
Great experience!! | Read Full Review
11/25/2025 12:00:00 AM | Google
★★★★★ Joseph Detzel
I appreciated working with Luke and Richard at Fairfield VW! They were friendly and transparent in working through the details on my new car purchase. Thank you! | Read Full Review
11/25/2025 12:00:00 AM | Google
★★★★★ James Depietto
Had the absolute pleasure with meeting these sales people..young man etan..sales manager. Were incredibly gracious in my dealing with them..although I did not buy a vehicle (not for a lack of trying by these wonderful people...unfortunately it couldn't happen because of MY budget restraints) I really felt appreciated by this en | Read Full Review
11/25/2025 12:00:00 AM | Google
★★★★★ joseph slaughter
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11/25/2025 12:00:00 AM | Google
★★★★★ Katherine Cary
Purchased my 2nd VW from Fairfield Volkswagen. Had another good experience, enjoyed working with Kaitlin | Read Full Review
11/25/2025 12:00:00 AM | Google
★★★★★ Quinten Jenkins
My wife and I had a great experience here. We ended up both getting cars! Luke Urling was super helpful. Would recommend to anyone looking for a Volkswagen or something else. (We both got Subarus). Thanks guys! | Read Full Review
10/25/2025 12:00:00 AM | Google
★★★★★ Kayla Bentley
Steve was my sales man , He was great ! Helped me get through all usual the frustrations of car buying that you would experience with any dealership. The car i ended up getting is amazing i love it more than first 2 cars i was interested in. (Amazing interior). Steve was very patient & thats always a plus. Richard helped with gettin | Read Full Review
10/25/2025 12:00:00 AM | Google
★★★★★ Chris Aloise
Steve and the manager Richard were great. It felt a little old school in a good way. Very straight forward, professional, and nice. Will be shopping here every time even though it was an hour drive. A+ | Read Full Review
10/25/2025 12:00:00 AM | Google
★★★★★ Derick
Go see Luke Urling. He was very professional and quick, answering all of my questions and concerns!! Will buy from him again and send anyone I know to him!! | Read Full Review
9/25/2025 12:00:00 AM | Google
★★★★★ Kaylyn Gooslin
Hands down the best car buying experience I’ve ever had! I worked with Ray, and he was absolutely fantastic. I purchased my very first Volkswagen Atlas Cross Sport, and the team was so helpful through the entire process. If you are considering a Volkswagen, come to the Fairfield location & ask for Ray. I promise you won’t be disappoi | Read Full Review
9/25/2025 12:00:00 AM | Google
★★★★★ Roger Poteet
Sales rep was polite and very helpful in learning about the car I ultimately purchased. No high pressure sales tactics used. Same with their finance person. Polite and personable, which made the whole experience stress free. | Read Full Review
9/25/2025 12:00:00 AM | Google
★★★★★ Brian Walker
Fairfield Volkswagen was great to work with and our salesman, Luke Urling was even better. There was no pressure to buy, he was able to answer all of our questions and he was always quick to respond to emails, calls or texts. | Read Full Review
9/25/2025 12:00:00 AM | Google
★★★★★ Judy Ramsey
Found a vehicle and dealer sent video and discussed price ahead of visit. This made the experience much faster and easier to navigate. | Read Full Review
9/25/2025 12:00:00 AM | Google
★★★★★ Detricch Malone
Didn’t experience that euphoria that I read on the other reviews. Not a positive word do I have for Eugene, body shop supervisor. His attitude was that of a puffed up peacock spreading his feathers. Took my vehicle in for some minor body work( acceptable) however, fabricated issues were brought to my attention ( unacceptable). Brian, | Read Full Review
9/25/2025 12:00:00 AM | Google
★★★★★ Greg Oswald
I just leased my third Tiguan from Fairfield VW. Salesperson Steve Haas made the experience pleasurable and hassle free. I heartily recommend this dealership for sale and service. | Read Full Review
8/25/2025 12:00:00 AM | Google
★★★★★ Jedy
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8/25/2025 12:00:00 AM | Google
★★★★★ Jacquiline TODD-WATSON (MajorW.)
Thank you Steve and team for your patience,understanding and education about Volkswagen. Everyone was kind and friendly I felt like family. I have never owned a Volkswagen, but since this experience I'm all in. Thank you again. I love my Atlas Cross Sport. | Read Full Review
8/25/2025 12:00:00 AM | Google
★★★★★ Aisé Ngeyitala
100% sure | Read Full Review
8/25/2025 12:00:00 AM | Google
★★★★★ Wade Grinstead
Everyone was very helpful. Got me in the vehicle I wanted at the process I wanted. Even helped entertain my kid when there was a little hiccup in the process. Thanks for everything. | Read Full Review
8/25/2025 12:00:00 AM | Google
★★★★★ Jerolyn Hix
Very nice people to do business with. Our salesman , Rashaun was awesome & made us very comfortable. We love our new VW! | Read Full Review
8/25/2025 12:00:00 AM | Google
★★★★★ Mary Hooks
The staff was very thorough, very friendly, and very accommodating. They I came in with an amount that I wanted to be at as far as a car payment and they meant that just overall they were a very nice group of people to work with and I would highly recommend them to everyone. | Read Full Review
8/25/2025 12:00:00 AM | Google
★★★★★ Huina Han
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8/25/2025 12:00:00 AM | Google
★★★★★ Jason Peebles
Great people! Made a fair deal on a used Jeep. Delivered as promised. | Read Full Review
8/25/2025 12:00:00 AM | Google
★★★★★ Marvin Williams
I purchased a 2017 Jetta gli. While my typical salesman is Steve Haas, I was greeted by ray. Ray made the whole process smooth and easy. Would definitely recommend stopping by and talking to Steve or ray about your new car | Read Full Review
7/25/2025 12:00:00 AM | Google
★★★★★ Brenda Baker
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7/25/2025 12:00:00 AM | Google
★★★★★ Wilma Waford
Always have thee best customer service and can say that they truly will take care of all your needs and safety of the vehicle that you purchase! | Read Full Review
7/25/2025 12:00:00 AM | Google
★★★★★ William Warren
They help me to find the parts I needed very friendly and went out of the way to help me | Read Full Review
7/25/2025 12:00:00 AM | Google
★★★★★ ilivea strong
Clean, friendly yet family feel environment with the best hospitality. Rashawn is the best caring sales person ever. He makes sure your being sold a car that is more than feasible for your family. I will continue to do business with Fairfield Volkswagon for many years to come. | Read Full Review
7/25/2025 12:00:00 AM | Google
★★★★★ Donald Geary
All the staff were friendly, knowledgeable and professional. Particukarly, our salesperson. Rashawn, was a pleasure to do business with. | Read Full Review
7/25/2025 12:00:00 AM | Google
★★★★★ Amy Gilman
Steve Haas was great to work with, he was thorough and made sure I had everything they needed to make a purchase prior to traveling over seven hours away. There were no extra hidden fees and taxes. The bill of sale was straight forward. Everything went smooth and I was in and out of there with my dream car. You don’t come across too | Read Full Review
6/25/2025 12:00:00 AM | Google
★★★★★ Jeff Mell
6/19/2024 Update: I brought my wife's Jetta in for routine maintenance (oil change / tires rotation / filter(s) change and Celeste Steele, Service Advisor, took care of the details. Jackie Highlander was the Technician for the Jetta and all bases were covered from A to Z. We have also worked with Anthony Finch and Missy Houston (Serv | Read Full Review
6/25/2025 12:00:00 AM | Google
★★★★★ Charles Emenaker
The salesman, Daniel, was great to work with. The manager are good people as well. A fair price on a nice car. I will consider them on future purchases. | Read Full Review
6/25/2025 12:00:00 AM | Google
★★★★★ connor wanamaker
Car buying experience was easy. What was not cool was the customer service and the clear incompetents of management. They had weeks to send me a memo title. I called them dozens of times with no luck and had to make a 40 minute drive just to get them to do a job that is required by law. I was even told I would get a call and an email | Read Full Review
6/25/2025 12:00:00 AM | Google
★★★★★ Daija B
Kaitlyn, Ryan & Scott( i believe) are the people I want to recognize. As well as the rest of the team who acknowledged me. I had an easy, friendly experience & would recommend those interested in purchasing a vehicle to choose VW Fairfield. | Read Full Review
5/25/2025 12:00:00 AM | Google
★★★★★ Andy Howat
Very friendly and helpful. Easy to work with and a pleasant experience! | Read Full Review
5/25/2025 12:00:00 AM | Google
★★★★★ Amare Katura
Great Team!!! Made me feel like family. I drove away with more than my vehicle, I gained new friends!! | Read Full Review
5/25/2025 12:00:00 AM | Google
★★★★★ Sierra Brown
I had an amazing experience buying my car from Fairfield Volkswagen. Rashawn and his sales manager, Scott were extremely kind and a pleasure to work with! They didn't spend time trying to upsell me on things or mislead me on pricing and worked hard to help my buying and tradein process be as fast and smooth as possible for all of us. | Read Full Review
5/25/2025 12:00:00 AM | Google
★★★★★ Kyle Brock
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5/25/2025 12:00:00 AM | Google
★★★★★ Marty Newman
Very nice salesman | Read Full Review
5/25/2025 12:00:00 AM | Google
★★★★★ the Kidd
Car shopping for my daughter on a limited budget was an exhausting experience that took me to several local car dealers before finding a car at Volkswagen Fairfield. Steve and the sales manager Bill really took care of me and my daughter with a level of professionalism that was way above what I had experienced up to that point. I’ve | Read Full Review
5/25/2025 12:00:00 AM | Google
★★★★★ Ben Liebing
Steve and the team did such a great job. Unlike most car dealers, I felt like I was treated with hospitality, kindness, and a sort of family familiarity. The purchase process was relatively easy, and honest, and just plain good. It felt like a flashback to an earlier time when people put the customer first. I felt the team was knowle | Read Full Review
5/25/2025 12:00:00 AM | Google
★★★★★ Jennifer
Salesman could have been more knowledgeable. Sales Manager very helpful. | Read Full Review
5/25/2025 12:00:00 AM | Google
★★★★★ Nope Not today
First, they lost the Tesla key card. No big deal, right? Just get one from a local dealership. But no, the person delivering my vehicle—who came from the Valley—decided to ship the card the next day. Did they use next-day shipping? Of course not! Why solve the problem quickly when you can drag it out? Waiting for that card was my fir | Read Full Review
5/25/2025 12:00:00 AM | Google
★★★★★ Steve Graziano
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4/25/2025 12:00:00 AM | Google
★★★★★ monty roy
The experience at Fairfield VW was very good | Read Full Review
4/25/2025 12:00:00 AM | Google
★★★★★ Carman Parker-Lawler
The sales team, specifically Steve Haas, was very helpful. Steve answered all of our questions and was well informed on pertinent information regarding the vehicle we purchased. Would definitely check out Fairfield VW the next time I'm in the market for a new vehicle. | Read Full Review
4/25/2025 12:00:00 AM | Google
★★★★★ Teresa Shackelford
Rashawn was Professional , personable and great to deal with! I would highly recommend VW Fairfield . | Read Full Review
4/25/2025 12:00:00 AM | Google
★★★★★ Jon Caplinger
Great experience. I would highly recommend Fairfield VW. Each and every person was professional and courteous. | Read Full Review
4/25/2025 12:00:00 AM | Google

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