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Ken Ganley Volkswagen Bedford

Ken Ganley Volkswagen Bedford

★★★★★(347)read reviews
250 Broadway Ave, Bedford, OH 44146
(440) 530-4546 Call Now!
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    $10 Off Genuine VW Battery and Installation13Click Here for Details
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    $10 Off Front Wiper Blade Replacement3Click Here for Details
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    $30 Off Genuine VW Brake Pad and Rotor Replacement11Click Here for Details
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    $99.95 Oil and Filter Service1Click Here for Details
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    $25 Off Spring Service Special23Click Here for Details
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    $25 Off Set of Four Tires9Click Here for Details
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    Get 20% off select VW DriverGear purchases17 (no minimum required) with promo code VWDG2025 at checkout.Click for details
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    Volkswagen Tire Store Price Match Guarantee Click Here for Details
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    VW Service Credit Card Click for details
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    Get a 10% rebate by mail15 via a Volkswagen Visa® Prepaid Card16 (up to $300) when you purchase select Volkswagen Accessories between 04.01.25 and 06.30.25.
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    Enjoy SiriusXM in your vehicle!Click for Details

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Business Hours

Mon: 7:30 AM - 6:00 PMTues: 7:30 AM - 6:00 PMWed: 7:30 AM - 6:00 PMThur: 7:30 AM - 6:00 PMFri: 7:30 AM - 6:00 PMSat: 7:30 AM - 3:00 PMSun: Closed
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Customer Reviews

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  • ★★★★★ Phyillis Perz
    George Perz is amazing! | Read Full Review
    5/4/2025 12:00:00 AM | Google
  • ★★★★★ George Perz
    George Perz is amazing! | Read Full Review
    5/4/2025 12:00:00 AM | Google
  • ★★★★★ Clif Phoenix
    Joe was awesome to work with. Professional, very courteous and seemed very genuine that we purchased what we were looking for. | Read Full Review
    5/1/2025 12:00:00 AM | Google
  • ★★★★★ Edmar Joseph Flores
    Kyle was very helpful here at Volkswagen Bedford! Thank you for the smooth process! | Read Full Review
    5/1/2025 12:00:00 AM | Google
  • ★★★★★ Ricky Chan
    | Read Full Review
    4/29/2025 12:00:00 AM | Google
  • ★★★★★ Susan Ross
    | Read Full Review
    4/29/2025 12:00:00 AM | Google
  • ★★★★★ Hannah Smith
    Overall bad experience. Kyle was our salesman, and came off rude at times and when my husband would call after I left the dealership and Kyle would send him straight to voicemail. Our car was advertised as having some features and we paid the price for those features and then got home to figure out that it was wrongly advertised. I w | Read Full Review
    4/29/2025 12:00:00 AM | Google
  • ★★★★★ Kevin Yoder
    Service department is very courteous and thorough! | Read Full Review
    4/28/2025 12:00:00 AM | Google
  • ★★★★★ Serena McCully
    best car sales I’ve ever had very quick and great customer service definitely recommending to anyone I knw who wants a new car !!! | Read Full Review
    4/27/2025 12:00:00 AM | Google
  • ★★★★★ Rachel Lamar
    I had the pleasure of being helped by George, super knowledgeable and went out of his way to make sure I was happy! Highly recommend asking for George! I’m sending everyone I know to him! | Read Full Review
    4/24/2025 12:00:00 AM | Google
  • ★★★★★ Arlangton Wilson
    Joe was on point his customer service great, he’s very helpful, and he made sure I got what I wanted. GO HOLLA AT JOE YALL | Read Full Review
    4/21/2025 12:00:00 AM | Google
  • ★★★★★ Davidione Pearl
    Phenomenal experience! Smooth, efficient, and very welcoming. Howard is THE BEST and I've since referred family and friends to him! He also happens to be an incredible musician, too, fronting the Cleveland-based Bruce Springsteen tribute band Swamps of Jersey! | Read Full Review
    4/21/2025 12:00:00 AM | Google
  • ★★★★★ Gonçalo Santos
    | Read Full Review
    4/21/2025 12:00:00 AM | Google
  • ★★★★★ Stacy Kuskovich
    It was a wonderful experience purchasing my new Volkswagen from Joe Walker he was very thorough though out the whole process answered all of my questions and explained the car thoroughly. It was was a great experience purchasing from such a nice and educated sales man | Read Full Review
    4/21/2025 12:00:00 AM | Google
  • ★★★★★ Kathleen Oetgen
    If you’re in the market for VW give Joe Walker a call right now. We’ve leased two vehicles with Joe and he is without a doubt the best car salesman we’ve ever worked with. We will definitely work with Joe again! | Read Full Review
    4/21/2025 12:00:00 AM | Google
  • ★★★★★ Jocelyn Szalai
    I have been wanting to purchase a VW for quite a while now. I did a lot of shopping and research before taking on the big financial purchase. After shopping around, I landed at Ken Ganley VW Beford and met Eaton Jones. Eaton was attentive, friendly and laughed at my morbid jokes. He did not pressure and understood when I wasn't going | Read Full Review
    4/21/2025 12:00:00 AM | Google
  • ★★★★★ Tarah King
    Highly recommend this dealership Howard Micenmacher was great to work with. Be sure to ask for him if you’re in the market for a car! | Read Full Review
    4/20/2025 12:00:00 AM | Google
  • ★★★★★ Leroy DaddyNelson
    Ask for Mike Gray. He will give you 100% effort and energy. | Read Full Review
    4/20/2025 12:00:00 AM | Google
  • ★★★★★ Victoria Terifaj
    Howard Micenmacher did a great job, what a nice person he is. | Read Full Review
    4/20/2025 12:00:00 AM | Google
  • ★★★★★ Sean Franklin
    Had an issue come up during routine service, and George Perz was very thorough and helpful getting it resolved. Refreshing to actually deal with someone who actually takes pride in their work | Read Full Review
    4/20/2025 12:00:00 AM | Google
  • ★★★★★ John Hurley
    Howard Micenmacher and crew are the absolute best people around its a great place to be treated well and not worry. I hope my wife lets me buy one of the new electric minibus all wheel drive models one of these years. Talk to Howard you cant go wrong. | Read Full Review
    4/20/2025 12:00:00 AM | Google
  • ★★★★★ Mary Juhasz
    Vehicle shopping is stressful, but thankfully Howard Micenmacher did a great job helping me move through the search with pleasure and no pressure. I recommend this dealership and salesman, for whatever car you are looking for | Read Full Review
    4/20/2025 12:00:00 AM | Google
  • ★★★★★ John Miller
    Ken Ganley VW has always been the best around when it comes to sales and service. I have gotten 2 vehicles and they were excellent and the service was first rate. Howard Micenmacher in sales was the stand out from my experience but the dealer ship on the whole is very professional. | Read Full Review
    4/20/2025 12:00:00 AM | Google
  • ★★★★★ Brendan Gilberti
    Howard Micenmacher was great to work with | Read Full Review
    4/20/2025 12:00:00 AM | Google
  • ★★★★★ Lucas Kowcz
    Joe Walker is your sales guy! Everyone is super friendly! Deal was done within an hour no hassle. Update- service department is always top notch! | Read Full Review
    4/20/2025 12:00:00 AM | Google
  • ★★★★★ plum corax
    I always have a positive experience at Ken Ganley Volkswagen in Bedford. My most recent adventure, buying the Taos I had been leasing, was made easy, even enjoyable, with the expert help of Joe Walker.Thank you! | Read Full Review
    4/20/2025 12:00:00 AM | Google
  • ★★★★★ Christi McDonough
    I took my car in for service, talked to George Perz. He was so helpful and explained everything to me. No surprises when the bill came. 5 Stars! | Read Full Review
    4/20/2025 12:00:00 AM | Google
  • ★★★★★ Gillian
    George was incredibly helpful and knowledgeable!! | Read Full Review
    4/20/2025 12:00:00 AM | Google
  • ★★★★★ Scott
    Took my GTI in to Ganley VW Bedford for some routine maintenance. I'm always wary about taking my car to the dealer but George Perz in the service dept made the experience simple and fast. Super friendly guy, explained the work to be done and walked me through the estimate. | Read Full Review
    4/20/2025 12:00:00 AM | Google
  • ★★★★★ carla overly
    Thanks for the great help Brianna Bedard | Read Full Review
    4/19/2025 12:00:00 AM | Google
  • ★★★★★ Lovetta Larkins
    I have purchased my 6th car/SUV from Joe Walker. He is an exceptional salesman and has always made me feel he has my best interest at heart. I can’t imagine going anywhere else other than Ken Ganley Volkswagen with Joe as my salesman. | Read Full Review
    4/19/2025 12:00:00 AM | Google
  • ★★★★★ Carolina Gonzalez
    Had an amazing experience recently working with George Perz. He was friendly, extremely knowledgeable and went above and beyond to answer all of our questions. Would highly recommend! | Read Full Review
    4/19/2025 12:00:00 AM | Google
  • ★★★★★ Joni Sanchez
    | Read Full Review
    4/19/2025 12:00:00 AM | Google
  • ★★★★★ Danielle Gunter
    George was incredibly friendly and knowledgeable! | Read Full Review
    4/19/2025 12:00:00 AM | Google
  • ★★★★★ Daniel Kilbride
    Joe Walker was a pleasure to work with in turning over our old lease and getting a new one on a 2025 Taos. He thoroughly explained the settings, much appreciated as cars are becoming so complicated. Would definitely go back. | Read Full Review
    4/17/2025 12:00:00 AM | Google
  • ★★★★★ Darlene Barry
    Buying from Joe Walker was probably the easiest and fastest car deal we have ever made. We highly recommend dealing with Joe. | Read Full Review
    4/17/2025 12:00:00 AM | Google
  • ★★★★★ Nate Spurrier
    | Read Full Review
    4/17/2025 12:00:00 AM | Google
  • ★★★★★ Susan Daum
    Excellent service!!! Every thing was provided exactly as discussed. Received top dollar for trade in. Joe Walker was an excellent sales person. Explained everything and was not pushy! Allowed time to consider options and come to a positive conclusion!!!! | Read Full Review
    4/17/2025 12:00:00 AM | Google
  • ★★★★★ Kristy Hollis
    George Perz is truly knowledgeable and helpful! | Read Full Review
    4/17/2025 12:00:00 AM | Google
  • ★★★★★ Janice Williams
    Joe Walker sold me my Volkswagen Atlas. I had a great experience. I will be back when my lease is up. | Read Full Review
    4/17/2025 12:00:00 AM | Google
  • ★★★★★ Kevin Kimbrough
    Great service | Read Full Review
    4/17/2025 12:00:00 AM | Google
  • ★★★★★ Kathy McNally
    Great customer service!! George Perz made our experience one I recommend to all of you!! Greatful for George and his knowledge!! Recommend him %100!! | Read Full Review
    4/17/2025 12:00:00 AM | Google
  • ★★★★★ Chad Cook
    Fast quality service. Got our car back on the road in no time with great customer service. Thanks to Goerge Perz. ?? | Read Full Review
    4/17/2025 12:00:00 AM | Google
  • ★★★★★ Cheryl Euart
    George Perz was extremely helpful, his professionalism, patience, knowledge and thoroughness was wonderful and is a great asset to your company. Thanks George for your assistance. | Read Full Review
    4/17/2025 12:00:00 AM | Google
  • ★★★★★ Cassandra Whatley
    It's been a few years since my experience, however, I truly enjoyed the entire day. Joe Walker had just met me for the first time and knew the car for me. I said I was looking for a Big body and Joe delivered just the ride for me. No pressure sale, the 300 was clean, inside and out. The test drive was even pressure free. More than li | Read Full Review
    4/17/2025 12:00:00 AM | Google
  • ★★★★★ James Treat
    Looking for knowledgeable sales, leasing all things volkswagen, then Joe Walker is the man you should ask for. | Read Full Review
    4/17/2025 12:00:00 AM | Google
  • ★★★★★ Syun Hasebe
    George was very helpful and knowledgeable! | Read Full Review
    4/17/2025 12:00:00 AM | Google
  • ★★★★★ Ann Garrity
    I have dealt with Ganley Volkswagen Bedfod for several years. My salesperson is Joe Walker. From my first purchase, over ten years ago, to my latest purchase a few months ago, Joe has always treated me with respect and understanding. He took great care in making sure that I was completely satisfied with my lease or purchase. He was v | Read Full Review
    4/17/2025 12:00:00 AM | Google
  • ★★★★★ Deb
    George was great and answered all our questions! | Read Full Review
    4/17/2025 12:00:00 AM | Google
  • ★★★★★ Jennifer Filbrun
    | Read Full Review
    4/17/2025 12:00:00 AM | Google
  • ★★★★★ Julie Gray
    Mike Gray is great! Professional and knows the product! Very helpful | Read Full Review
    4/17/2025 12:00:00 AM | Google
  • ★★★★★ Dale Ralph
    He helped me find the perfect car for me.. | Read Full Review
    4/17/2025 12:00:00 AM | Google
  • ★★★★★ Shashawna Mccann
    Joe Walker is amazing!! I was able to get my 3rd VW and at good price and fast. He is great | Read Full Review
    4/17/2025 12:00:00 AM | Google
  • ★★★★★ Ronald Fountain
    I have purchased several VWs from Ganley VW of Bedford, including my current '24 Tiquan. My experiences with Joseph Walker, my sales professional at Ganley have always been outstanding! He is reliable, respectful and honest. In short, he is one of the best. | Read Full Review
    4/17/2025 12:00:00 AM | Google
  • ★★★★★ Robert Farley
    First Class from the moment I first called to even now, the staff at Ganley Volkswagen Bedford is top notch. From the start of buying our car, Joe was great, very knowledgeable, respectful and just a nice guy. Then, when it's time to get it serviced, same concept of timely, courteous and just a fast, smooth experience. Had 1 issue an | Read Full Review
    4/17/2025 12:00:00 AM | Google
  • ★★★★★ Tom Anness
    I worked with Joe Walker at Ken Ganley VW Bedford. My daughter had just graduated college and was looking for her first car not purchased by me! At the time new and used car market was a mess due to COVID. Honestly, it still is but now that story is due to manufacturers ripping your eyes out, as MSRP’s are ridiculous! That story | Read Full Review
    4/17/2025 12:00:00 AM | Google
  • ★★★★★ Nummy Oetgen
    If you are in the market for new VW don't hesitate to give Joe Walker at Bedford VW a call. Honest and helpful. This is the second car we've worked with Joe on and I'm not kidding when I say it's the best car buying experience we've ever had. Joe is the real deal! | Read Full Review
    4/17/2025 12:00:00 AM | Google
  • ★★★★★ Jenn Sirochman
    I always have a great experience here. Joe Walker is the best! Always quick to respond & very helpful as well as accommodating. I am on my 3rd vehicle with Joe. I Highly recommend Joe & the whole team at Ken Ganley VW Bedford! | Read Full Review
    4/17/2025 12:00:00 AM | Google
  • ★★★★★ Anthony Taylor
    Joe Walker is the best | Read Full Review
    4/17/2025 12:00:00 AM | Google
  • ★★★★★ LaMont Lockhart
    The entire service experience has noticeably improved. The staff is much more engaging now than they were in the past. | Read Full Review
    4/17/2025 12:00:00 AM | Google
  • ★★★★★ sharon walker
    No other words except wonderful | Read Full Review
    4/17/2025 12:00:00 AM | Google
  • ★★★★★ Samantha Vernak
    I emailed the following to Andrew Bradley on 4/5/25 with no response: The service department at the Volkswagen Bedford dealership is terrible. Absolutely awful customer service. I worked directly with George, who for all intents and purposes was a nice guy and easy to work with. The communication, however, was non existent. I droppe | Read Full Review
    4/17/2025 12:00:00 AM | Google
  • ★★★★★ Laurie Garber
    Bri Bedard is truly exceptional—professional, personable, and incredibly talented. She goes above and beyond to make sure everything is just right, and it shows in the quality of her work. Highly recommend her to anyone looking for someone reliable, creative, and a joy to work with. | Read Full Review
    4/16/2025 12:00:00 AM | Google
  • ★★★★★ J
    Had a great experience at this dealership. The team was professional, helpful, and made the whole process smooth from start to finish. Special thanks to Bri Bedard—she was incredibly knowledgeable, patient, and made sure everything was all set when I came in. If you're looking for a VW, definitely speak with Bri. | Read Full Review
    4/16/2025 12:00:00 AM | Google
  • ★★★★★ Jeff S
    Bri Bedard was incredibly helpful and professional. She took the time to answer all my questions and made the whole process smooth and stress-free. Highly recommend working with her. | Read Full Review
    4/16/2025 12:00:00 AM | Google
  • ★★★★★ Drew King
    Awesome sales and service team thanks for all the help with my vehicle.! Andrew was super friendly. | Read Full Review
    4/16/2025 12:00:00 AM | Google
  • ★★★★★ Elite Booking
    Mike Gray makes buying a car easy. Straightforward and smooth! | Read Full Review
    4/16/2025 12:00:00 AM | Google
  • ★★★★★ Nicole Alexinas
    I stopped in recently and was pleasantly surprised by the service advisor I worked with named Alex R. He was knowledgeable and polite while making me feel like he wasn’t trying to upsell me things I did not need. I will definitely continue to visit this service department. | Read Full Review
    4/16/2025 12:00:00 AM | Google
  • ★★★★★ George Perz
    Convinced my parents to drive an hour from Avon to buy a car with Wally at VW through Subaru. They LOVE the vehicle, loved the experience. I can't thank everyone enough for their kindness and hospitality. | Read Full Review
    4/16/2025 12:00:00 AM | Google
  • ★★★★★ Jovan Ford
    Greetings, I had great service. I had 2 nails in one tire. They were able to get a new tire and it was great timing. Thanks again Santino in service. | Read Full Review
    4/16/2025 12:00:00 AM | Google
  • ★★★★★ Jessica Butler
    Jessica Smith was amazing! Clear, patient, and just overall incredible helpful. Would recommend anyone to her! She’s very knowledgeable. | Read Full Review
    4/16/2025 12:00:00 AM | Google
  • ★★★★★ Drmmjr 4599
    Service center is awesome! Charlotte made sure my vehicle was taken care of and kept me informed every step of the way. Thanks Charlotte! | Read Full Review
    4/15/2025 12:00:00 AM | Google
  • ★★★★★ wayne chalker
    If it wasn't Chloe Babcock I would even consider a VW. She is so awesome I will be back. | Read Full Review
    4/15/2025 12:00:00 AM | Google
  • ★★★★★ Club1644 “Alex Romero”
    Cecilia Hensley did a great job | Read Full Review
    4/15/2025 12:00:00 AM | Google
  • ★★★★★ Ron Masters
    I recently moved to bedford stopped in to make appointment .I was greeted by Cecilia .she was very knowledgeable about my warning light on my dash,look forward to my appointment | Read Full Review
    4/15/2025 12:00:00 AM | Google
  • ★★★★★ Gabe Levine
    Had the pleasure of working with Cecilia in service she is a true asset to the team | Read Full Review
    4/15/2025 12:00:00 AM | Google
  • ★★★★★ Jodi Lynch-Pastoor
    I brought my VW Atlas here for a recall repair. Appointment was scheduled for 9:15a, but I was a drop-off, so it was there ~8:15a. They estimated roughly 2 hours for the service and said it should be done by lunch. When 3:00p rolled around and I still hadn't heard anything, I called to check on the status of the service. After be | Read Full Review
    4/15/2025 12:00:00 AM | Google
  • ★★★★★ Tracey Abrams
    This place sucks bad customer service at an all time high do not recommend getting your vehicle serviced here | Read Full Review
    4/9/2025 12:00:00 AM | Google
  • ★★★★★ Ben Duke
    Recently went for my 1st service at 10,000 miles in my 2024 Jetta. I scheduled on line, very simple and easy. My car was taken in on time and they let me know how long everything would take. It was done 10 minutes early and check out was simple as a signature since I had a coupon for first service free. Thanks again. It has been a g | Read Full Review
    4/4/2025 12:00:00 AM | Google
  • ★★★★★ Gary Huck
    I would rate my experience as a 2/10. I was explicitly lied to multiple times. I called and scheduled for my vehicle 20k maintenance and my door handle recall done as it is impacting me. I confirmed when they could get it done and multiple times asked and confirmed the amount of time it would take to complete. I showed up at the time | Read Full Review
    4/4/2025 12:00:00 AM | Google
  • ★★★★★ Joseph Spencer
    Great sales staff! Everyone was very helpful. Especially Joe Walker. I won't need a VW for awhile but I'll be going here when I do! | Read Full Review
    4/1/2025 12:00:00 AM | Google
  • ★★★★★ Arielle Perry
    I brought my car to have a diagnostic ran on it and the gentleman I was working with was very kind, however, both my husband and I were told on separate phone calls from the same person that the repairs would cost “twelve hundred dollars plus tax” (his exact wording) after spending the entire day calling and leaving voicemails to spe | Read Full Review
    4/1/2025 12:00:00 AM | Google
  • ★★★★★ Sherry jo Tirone
    Excellent service! Especially George who went over & above with customer service.... thank you! | Read Full Review
    3/29/2025 12:00:00 AM | Google
  • ★★★★★ Sherry jo Tirone
    Excellent service! | Read Full Review
    3/28/2025 12:00:00 AM | Google
  • ★★★★★ Ryan Harris
    Howard and the rest of the team were efficient, helpful and great as always. Second vehicle I’ve purchased from them! | Read Full Review
    3/28/2025 12:00:00 AM | Google
  • ★★★★★ Gary Law
    | Read Full Review
    3/28/2025 12:00:00 AM | Google
  • ★★★★★ Danyanna Anderson
    Awesome Customer Service Sales Rep was Patient with answering all of my questions he he went the extra mile the dealership and Car Credit Pros put me in a brand new 2025 vehicle with no miles without a high down payment I will recommend them to everyone and do business with them again in the future They also have great Manager he was | Read Full Review
    3/22/2025 12:00:00 AM | Google
  • ★★★★★ Taneesha Griffin
    The salesman I dealt with by the name Michael at this location. He’s a young black man with dreads had very poor customer service. He does not like to be asked questions. So how there program does is they basically put you in whatever they want not giving you a choice. He told me they only had 3 different trucks. He acted very sensit | Read Full Review
    3/22/2025 12:00:00 AM | Google
  • ★★★★★ Ken
    Went for an oil change and they went through my things. They rummaged through my glove compartment. Be careful with your information here, don’t have anything important or of value in your car. I’m glad I took my change out of my car, who knows what would have happened to it. | Read Full Review
    3/22/2025 12:00:00 AM | Google
  • ★★★★★ Eric Hanson
    This is a well-oiled machine with lots of heart. Howard was the bomb. | Read Full Review
    3/20/2025 12:00:00 AM | Google
  • ★★★★★ Jesse Freet
    Had a great experience here. They took my car in right away and I had zero issues with the work performed. I generally don't have other people work on my cars but was in a rush and they took care of everything quickly and effectively. Thanks Sam Calabrese! | Read Full Review
    3/19/2025 12:00:00 AM | Google
  • ★★★★★ Chrissy Anderson
    I went for service and they did a great job of communicating the issues and what they recommended. Then days later, they proactively called me to let me know they forgot to apply a discount that they were supposed to, and sent me a check in the mail! I was so impressed by their service and honesty. | Read Full Review
    3/17/2025 12:00:00 AM | Google
  • ★★★★★ michelle siedlecki
    If you go to Ken ganley in Bedford you need to ask for Michael! He is the nicest person you'd ever want to do business with?? | Read Full Review
    3/5/2025 12:00:00 AM | Google
  • ★★★★★ Diamond Thompson
    Beware they sold me a car full of stop leak! | Read Full Review
    3/5/2025 12:00:00 AM | Google
  • ★★★★★ Kathy Stubbs
    Thank you for excellence customer service. | Read Full Review
    2/28/2025 12:00:00 AM | Google
  • ★★★★★ Grace Montg
    Always receive excellent service. Mac has great customer service. | Read Full Review
    2/27/2025 12:00:00 AM | Google
  • ★★★★★ TQuilla Patterson
    Omg I had the Best Experience Howard was very Nice and Good! Made sure I was straight I could cry I'm so Happy With my Brand New 2025 Jetta????Thankyou again! | Read Full Review
    2/27/2025 12:00:00 AM | Google
  • ★★★★★ Jeff Tapocsi
    Just bought a 2025 Taos, nice green which is new this year. Kyle and Wally were great to work with. They listen to what I was looking for and we were able to come to an agreement and the wife drove it home. Thank you both for a great experience | Read Full Review
    2/25/2025 12:00:00 AM | Google
  • ★★★★★ Alfreda Strong
    They gave me great Service | Read Full Review
    2/24/2025 12:00:00 AM | Google
  • ★★★★★ Richard Newsome
    Helped my daughter out with lease for car. Very helpful and courteous. | Read Full Review
    2/21/2025 12:00:00 AM | Google
  • ★★★★★ Darryl Shropshire
    Service was great arrived for appointment was told they were running behind by an hour,hour and a half offered an Uber ride home and back for pickup great! | Read Full Review
    2/17/2025 12:00:00 AM | Google
  • ★★★★★ Bruce Travis
    | Read Full Review
    2/14/2025 12:00:00 AM | Google
  • ★★★★★ Jamie Sarago
    Great service as always. Can't complain, even on a Friday afternoon. | Read Full Review
    2/8/2025 12:00:00 AM | Google
  • ★★★★★ Dave P
    Joe Walker is a great guy to work with and made the purchase process simple. I would recommend him and the dealership to my friends and family. Oh yeah and I LOVE my car! | Read Full Review
    2/7/2025 12:00:00 AM | Google
  • ★★★★★ Kevin Geraci
    Professional, timely service. The Best I have ever experienced anywhere. | Read Full Review
    2/6/2025 12:00:00 AM | Google
  • ★★★★★ Jerry Young
    10/10 service also very helpful | Read Full Review
    2/6/2025 12:00:00 AM | Google
  • ★★★★★ Alex
    Amazing service tej was an amazing and very helpful getting me into a new vw | Read Full Review
    2/6/2025 12:00:00 AM | Google
  • ★★★★★ Clairese Hammock
    I always have a great experience at Ken Ganley VW. My last experience I was taken care of by the service manager Sam. I was checked in informed of everything that was inspected and out the door in less than a hour. The staff is extremely friendly and helpful. Even when I come without an appointment they do their best to help me get m | Read Full Review
    2/4/2025 12:00:00 AM | Google
  • ★★★★★ Ryan Milkovich
    10/10 Great Service department! | Read Full Review
    1/30/2025 12:00:00 AM | Google
  • ★★★★★ Johnny
    Overall a good experience, staff were all very friendly and helped the process move along with our purchase. Follow through after the purchase was not very good. | Read Full Review
    1/27/2025 12:00:00 AM | Google
  • ★★★★★ adam morris
    This dealership does not honor the prices that it advertised on its own website Go somewhere else, anywhere else. | Read Full Review
    1/25/2025 12:00:00 AM | Google
  • ★★★★★ Tyrell Taylor
    Good service ?? | Read Full Review
    1/18/2025 12:00:00 AM | Google
  • ★★★★★ Timmi Johnson
    “Car credit pros” wasted my time ! I told them that I was denied, the reason I was denied, and told them I didn’t want anymore inquiries on my credit report. I broke my full situation down to them and they said they could get me approved “FOR SURE” . All the did was wasted my off day, ruin my day, had me out in the freezing cold , & | Read Full Review
    1/18/2025 12:00:00 AM | Google
  • ★★★★★ Jacqueline McMicheaux
    | Read Full Review
    1/17/2025 12:00:00 AM | Google
  • ★★★★★ Tonya Beal
    My salesman Joe Walker was such a great salesman! He was upfront, very honest, and very detailed in his work! You don’t find many salesman like this guy! Also, Darien was such a huge help to me! He also was very kind and caring with each question I asked him! I would recommend both of these men at Ken Ganley of Bedford! A+++. Thank y | Read Full Review
    12/31/2024 12:00:00 AM | Google
  • ★★★★★ fendi bag
    Everything was great even the Service Armaunna Henderson gave thank you ???? | Read Full Review
    12/30/2024 12:00:00 AM | Google
  • ★★★★★ Tracee R Willis
    Thanks, Armaunna Henderson, for listening to my needs and presenting different options to meet them! | Read Full Review
    12/30/2024 12:00:00 AM | Google
  • ★★★★★ LaTisca Henderson-Watkins
    I had the opportunity of working with Armaunna Henderson on the purchase of my new Subaru and she was professional, knowledgeable, and made sure I had a great experience! | Read Full Review
    12/30/2024 12:00:00 AM | Google
  • ★★★★★ Kaelyn Clansy
    Armaunna was the best when it came to purchasing my Atlas | Read Full Review
    12/30/2024 12:00:00 AM | Google
  • ★★★★★ Emari Pervall
    Armaunna Henderson was a great help when I came in. The car I planned to look at had gotten sold, but Armaunna showed me other options and gave me great suggestions. Very informative about different types of cars. Great saleswoman. | Read Full Review
    12/30/2024 12:00:00 AM | Google
  • ★★★★★ Danyale Sailes
    I had the pleasure of meeting a great sales associate by the name Armaunna Henderson. | Read Full Review
    12/30/2024 12:00:00 AM | Google
  • ★★★★★ Melinda Sather
    The sales people were very helpful beyond what was expected! Would highly recommend Ken Ganley to anyone. Great experience! | Read Full Review
    12/28/2024 12:00:00 AM | Google
  • ★★★★★ Tallis Jones
    I really appreciate Tej he’s the best car salesman I’ve been to ever he’s going to get you driving no matter the situation ! Thanks again tej my guy. | Read Full Review
    12/26/2024 12:00:00 AM | Google
  • ★★★★★ Red Chakra Pharaoh
    Tej Singh is a great salesman, great advice, and worked with us pretty well! | Read Full Review
    12/26/2024 12:00:00 AM | Google
  • ★★★★★ Torres Hickerson
    Stopped in for some windshield wiper blades and Tasneem helped me through the whole process, I can’t think of another place to get service now. I’ll be back! | Read Full Review
    12/23/2024 12:00:00 AM | Google
  • ★★★★★ Lori Radca
    I have worked with Joe for many years and has always been the best experience. He takes all the stress out of buying or leasing a car. Thank you so much!!!! | Read Full Review
    12/23/2024 12:00:00 AM | Google
  • ★★★★★ Jennifer Martin
    I loved working with Tasneem for my service visit Subaru has made many changes since my last visit and I am very pleased. | Read Full Review
    12/23/2024 12:00:00 AM | Google
  • ★★★★★ Novemdecillion
    Great dealership. Tae, Max, and the team took care of us. | Read Full Review
    12/23/2024 12:00:00 AM | Google
  • ★★★★★ Androwa Mikhail
    Bought a brand new Volkswagen atlas from there and the carnet app does not work. It’s a common known issue and they didn’t disclose it. Do not recommend buying. | Read Full Review
    12/23/2024 12:00:00 AM | Google
  • ★★★★★ Monica Hendricks L Appiah
    February 2024 I put $4,000.00 down on a 2016 Chevy Malibu LS. A few months latter someone bumped the side of it. November-2024 the car started having Master Cylinder problems. I've always heard people say cars depreciate and become a liability when you drive them off the lot; no matter the year of the car. It's true however, a car sh | Read Full Review
    12/19/2024 12:00:00 AM | Google
  • ★★★★★ Laneice Morgan
    Joe walker was the best salesman he definitely made my first purchase smooth I will definitely be back to work with him | Read Full Review
    12/17/2024 12:00:00 AM | Google
  • ★★★★★ Tillie Taylor
    The receptionist Amber was very kind and helpful while checking me out today! | Read Full Review
    12/16/2024 12:00:00 AM | Google
  • ★★★★★ Brandon
    Josh cannot be beat he is the very best. Highly recommend the dealership! | Read Full Review
    12/16/2024 12:00:00 AM | Google
  • ★★★★★ tia smith
    If you’re looking for a car go see Armaunna Henderson. She assisted me with the purchase of my new car and she made my experience worth while. I will definitely be back to see her! 10/10 experience! Thank you! | Read Full Review
    12/16/2024 12:00:00 AM | Google
  • ★★★★★ Sam Henderson
    Omg, those ladies were so helpful in directing me to exactly where I needed to be. Karen Davis was especially friendly and attentive…here professionalism should be commended. | Read Full Review
    12/16/2024 12:00:00 AM | Google
  • ★★★★★ Richard
    Great experience at Ken Ganley Bedford Imports. Chad was great | Read Full Review
    12/16/2024 12:00:00 AM | Google
  • ★★★★★ Trevor Demaske
    Trevor was excellent! Such great customer service. | Read Full Review
    12/16/2024 12:00:00 AM | Google
  • ★★★★★ Shandon Washington
    Montaye was a wonderful sales associate! He worked with me, to get me what I needed and within my budget. He was very upfront and honest about my options. He ensured that the experience wasn’t too long and I truly appreciated his kindness. I walked away with exactly what I wanted for my growing family. | Read Full Review
    12/16/2024 12:00:00 AM | Google
  • ★★★★★ The Alay
    One of the best experiences ever. Everyone was great. My salesman Chad took good care of us! Thank you Chad | Read Full Review
    12/16/2024 12:00:00 AM | Google
  • ★★★★★ Rashad El Alay
    So happy with my 2024 Tiguan! Purchased it from Chad super nice guy | Read Full Review
    12/16/2024 12:00:00 AM | Google
  • ★★★★★ Neeah Sailes
    Armaunna Henderson made the car buying process easy & efficient! | Read Full Review
    12/16/2024 12:00:00 AM | Google
  • ★★★★★ crystal banks
    My vehicle was not washed after service. | Read Full Review
    12/16/2024 12:00:00 AM | Google
  • ★★★★★ dorian fischer
    Joe was awesome to work with! From the time we came in, he had all the paperwork ready and explained all of our options to us so that we could make an informed decision with no pressure. When I’m ready for another vehicle I’ll get it from Joe!! Thanks again | Read Full Review
    12/15/2024 12:00:00 AM | Google
  • ★★★★★ Evette Boiner
    The service department was helpful with my concerns. SANTINO was very knowledgeable about what my car needed as always. | Read Full Review
    12/13/2024 12:00:00 AM | Google
  • ★★★★★ Greg Helms
    Joe Walker is a pleasure to work with Very professional and friendly as well. Really works for the customer | Read Full Review
    12/13/2024 12:00:00 AM | Google
  • ★★★★★ Charneka Johnson
    Everyone was very helpful and on the spot. Sam is the best, he listen, and get the job done. George was very helpful as well, got me in and out... Thanks guys..10/10 I definitely recommend! | Read Full Review
    12/13/2024 12:00:00 AM | Google
  • ★★★★★ Tanairi Bellard
    I called explaining my situation and why I needed a new vehicle. I even said I did not want to make the drive if there was no possible way for them to work with what I needed and wanted of course the salesman sold me a dream.I went in because I was promised they would help me get the deal I wanted I drove 45 minutes to be told the ex | Read Full Review
    12/12/2024 12:00:00 AM | Google
  • ★★★★★ Mikaela Tanae
    Karen Davis, Was very helpful in answering my questions and getting my issue resolved. I would recommend my family and friends to volkswagwn bedford because they care about their customers. | Read Full Review
    12/11/2024 12:00:00 AM | Google
  • ★★★★★ Gordon's Garage
    sam calabrese in service always takes care of any vehicle that we send up there for repairs | Read Full Review
    12/11/2024 12:00:00 AM | Google
  • ★★★★★ Velia O
    | Read Full Review
    12/10/2024 12:00:00 AM | Google
  • ★★★★★ Mohan Reddy
    | Read Full Review
    12/10/2024 12:00:00 AM | Google
  • ★★★★★ Jenn Sirochman
    I always have a great experience with this dealership. Joe Walker is the best! Always quick to respond & very helpful as well as accommodating. I am on my 3rd vehicle with Joe. Highly recommend! | Read Full Review
    12/10/2024 12:00:00 AM | Google
  • ★★★★★ Ronnie Clark Street
    Man let me tell you. Bought like 3 cars now from Joe walker. Not only is he a top tier browns fan he’s also an incredible sales person. No pressure, no games, no nonsense he does what he can to get you the deal you want and makes it as easy as signing your name. | Read Full Review
    12/10/2024 12:00:00 AM | Google
  • ★★★★★ Jena Martin
    Quincy was amazing. | Read Full Review
    12/10/2024 12:00:00 AM | Google
  • ★★★★★ Chuck Kalemba
    Kind , Friendly asked and he did thank you | Read Full Review
    12/10/2024 12:00:00 AM | Google
  • ★★★★★ Greg Klamert
    Joe was phenomenal and went above and beyond to help me surprise my wife with a new VW! It was my first time getting a car from a dealership and he made it so easy and effortless for me. I will be heading back to Joe when we get our next one! | Read Full Review
    12/10/2024 12:00:00 AM | Google
  • ★★★★★ Chase Bills
    My family has worked with Joe for years. I just bought my first car with him almost a year ago and absolutely love it!! He has always treated us with the utmost sincerity and makes a (usually) annoying process quite easy and enjoyable! I can’t recommend Joe enough! | Read Full Review
    12/10/2024 12:00:00 AM | Google
  • ★★★★★ Arionna Johnson
    Fast work And staff was amazing. Santino was awesome! | Read Full Review
    12/10/2024 12:00:00 AM | Google
  • ★★★★★ makenzie parr
    Was nervous about looking for a car but Armuanna Henderson made it easy and explained everything to me honeslty. She listened to exactly what I wanted and this is honeslty the best experience I’ve had buying a vehicle. | Read Full Review
    12/10/2024 12:00:00 AM | Google
  • ★★★★★ Arron Pipkins
    I had a great experience shopping around with Armaunna Henderson. Thank you for your assistance | Read Full Review
    12/10/2024 12:00:00 AM | Google
  • ★★★★★ George Smiltins
    I’ve been going to Ken Ganley VW for years and have nothing but great things to say about the experience. They are like a family. The main reason it feels that way is because of people like Joe Walker who have been there for years. Joe is typically the first person to send me a birthday text every year. The lease renewal experience i | Read Full Review
    12/8/2024 12:00:00 AM | Google
  • ★★★★★ Corey Parkhurst
    Joe Walker was great to work with on our new vehicle. I would highly recommend him for your next VW or Subaru purchase! | Read Full Review
    12/7/2024 12:00:00 AM | Google
  • ★★★★★ Sultaana Brooks
    Tasneem was a great service advisor made the process quick and smooth I will be back! | Read Full Review
    12/7/2024 12:00:00 AM | Google
  • ★★★★★ Denise Tylicki
    This is my 2nd Atlas I purchased from Joe Walker. He makes the buying process so easy and works very hard to get you the price you want!! I highly recommend calling him if you’re looking to buy/lease and want a hassle free experience ?????? | Read Full Review
    12/6/2024 12:00:00 AM | Google
  • ★★★★★ Arlando Walker
    Mr Walker provided the very best customer service a customer could experience | Read Full Review
    12/6/2024 12:00:00 AM | Google
  • ★★★★★ Robert Newton
    I've been getting cars from Joe Walker at Ganley VW for 10-15 years. He listened to my needs and found me exactly what I needed. He followed up with me after a month or two to make sure everything was good. That is why l went back to him. His consistency and professionalism can't be beat. He always finds exactly what I want and need. | Read Full Review
    12/6/2024 12:00:00 AM | Google
  • ★★★★★ Holly hollingsworth
    Joe walker the best love my Volkswagen ! | Read Full Review
    12/6/2024 12:00:00 AM | Google
  • ★★★★★ Adam Walker
    Joe Walker is simply the best salesperson we know, he has sold myself and dozens of friends vehicles, mainly Volkswagens , so if you are in the market for vdubs go see Jdubs | Read Full Review
    12/6/2024 12:00:00 AM | Google
  • ★★★★★ Je’Lynn Brown
    Tasneem was a great service advisor very knowledgeable helpful and kind she explained everything to me throughly and gave me a great expectation for when my car would be ready | Read Full Review
    12/6/2024 12:00:00 AM | Google
  • ★★★★★ Renee Hartley
    My experience with Joe Walker at VW was fantastic! He worked with me in finding everything i wanted, including the color in my VW Taos! I know I can call him with any questions and he would graciously help me out! Thank you Joe! | Read Full Review
    12/6/2024 12:00:00 AM | Google
  • ★★★★★ courtney mcclain
    Joe Walker provided excellent customer service. I would highly recommend him! | Read Full Review
    12/5/2024 12:00:00 AM | Google
  • ★★★★★ Stephanie Finkenthal
    Joe Walker made the sale of my car seamless he went above and beyond and even after I drove off the lot he check his customer service and professionalism is amazing. I would definitely recommend anyone wanting to buy a car to go and see Joe. | Read Full Review
    12/5/2024 12:00:00 AM | Google
  • ★★★★★ Daniel Herrera
    | Read Full Review
    12/5/2024 12:00:00 AM | Google
  • ★★★★★ Cindy Boll
    Kim is so sweet, she was knowledgeable and very helpful. | Read Full Review
    12/5/2024 12:00:00 AM | Google
  • ★★★★★ Mike Jansen
    My daughter bought a car from Joe Walker and the whole experience was great. She's loving her VW! | Read Full Review
    12/5/2024 12:00:00 AM | Google
  • ★★★★★ Christopher Hill
    Very personable, patient and a good sense of humor. Made the entire process of getting a new car painless! | Read Full Review
    12/5/2024 12:00:00 AM | Google
  • ★★★★★ Stephanie Walker
    I have purchased several vehicles from Joe Walker at Ken Ganley Volkswagen in Bedford and he always goes above and beyond to make his customers feel special. He has made the buying process very smooth every time. He is honest and isn't pushy. He really wants his customers to be happy. Be sure to ask for Joe Walker! | Read Full Review
    12/5/2024 12:00:00 AM | Google
  • ★★★★★ Francisco Chavez
    I have leased a few cars at Bedford dealership, Howard and Joe have been great, easy to work with, they always have been very friendly and helpful to get the cars we needed. | Read Full Review
    12/5/2024 12:00:00 AM | Google
  • ★★★★★ Taylor Mcdougall
    I walked in with little hope but Joe made everything alright! He took his time, Pulled some strings and I walked out with a brand new 2024 vw Jetta! Thanks JDubb! ???? | Read Full Review
    12/5/2024 12:00:00 AM | Google
  • ★★★★★ Certified Laptop Repair
    Very bad business practices. Service department is the worst there. They wanted to charge me more than 600 for the Hood cable that they broke a couple months ago while doing an oil change. After inspection, I also noticed a broken bracket that most likely happened when they replaced my battery. | Read Full Review
    12/5/2024 12:00:00 AM | Google
  • ★★★★★ Dany
    ATTENTION FRAUD ALERT!!! About 8 months ago, I came in with my 2021 VW Atlas, low on coolant. They topped it off for me saying that it came low on fluid from the factory. Three months ago, I did an oil change, and now I got that low coolant message again. With two month out of warranty, and only 37k miles on it, they want to charg | Read Full Review
    12/5/2024 12:00:00 AM | Google
  • ★★★★★ D Sykes-Blythewood
    Andrew was amazing in service. Thank you for all the help see you next time.! | Read Full Review
    12/4/2024 12:00:00 AM | Google
  • ★★★★★ Drea Monet
    Had to take a trip here at Ganley an ran into an awesome guy Chris Moore who was very caring and patient with excellent customer service. | Read Full Review
    12/4/2024 12:00:00 AM | Google
  • ★★★★★ Mark Carbin
    I was recently in for service and it was taking some time. Not a big deal but it gets annoying right? Anyway, while I was there I interacted with someone in the service dept named Gavin. Nice young man with a positive attitude. Gavin's friendly demeanor made the experience nice instead of annoying. Just wanted to pass that on. | Read Full Review
    12/4/2024 12:00:00 AM | Google
  • ★★★★★ Laura Carbin
    Gavin was so accommodating and helped me with everything that needed to be done for my car. He showed super care and kindness in all aspects of the transaction. Thank you Gavin, I will be back and sending my friends and family. | Read Full Review
    12/4/2024 12:00:00 AM | Google
  • ★★★★★ Veronica Dunlap
    Kassidy was such a delight to deal with she has such a great customer service expert to deal with thanks again | Read Full Review
    12/4/2024 12:00:00 AM | Google
  • ★★★★★ danny tommy
    I love the atlas I brought home last night. Chris Moore was very helpful by getting the car to detail with urgency | Read Full Review
    12/4/2024 12:00:00 AM | Google
  • ★★★★★ Brittney Powell
    I needed some assistance with something and Amber was very pleasant and able to get me the information that was needed. She was a great help! | Read Full Review
    12/4/2024 12:00:00 AM | Google
  • ★★★★★ Tiffany Straub
    Kim in the office was very nice and helpful. I highly recommend this dealership. | Read Full Review
    12/4/2024 12:00:00 AM | Google
  • ★★★★★ kim leinweber
    Great experience with Kassidy. She was very professional and helpful. | Read Full Review
    12/4/2024 12:00:00 AM | Google
  • ★★★★★ kassidy kingsley
    Kim in the office did such a nice job! Very helpful | Read Full Review
    12/4/2024 12:00:00 AM | Google
  • ★★★★★ NuckCalvin
    Fantastic experience. Everyone was super helpful. Gavin went above and beyond to see that all my questions and concerns were answered. Normally I have deal with pushy sales people but he seemed genuinely focused on giving me the best service possible. | Read Full Review
    12/3/2024 12:00:00 AM | Google
  • ★★★★★ Marilyn Boosinger
    Very happy with my service. Gavin the porter was very kind and helpful. | Read Full Review
    12/3/2024 12:00:00 AM | Google
  • ★★★★★ Stathis Aslanidis
    | Read Full Review
    12/3/2024 12:00:00 AM | Google
  • ★★★★★ John Stapleton
    Gavin helped me through the entire dealership process making it a quick and easy experience! | Read Full Review
    12/3/2024 12:00:00 AM | Google
  • ★★★★★ Amber Strabala
    Gavin Witherite helped me out big time and is amazing! Great service. | Read Full Review
    12/3/2024 12:00:00 AM | Google
  • ★★★★★ Andrea Carver
    Gavin Witherite was personable, knowledgeable, and helpful! Made our experience such a pleasure! | Read Full Review
    12/3/2024 12:00:00 AM | Google
  • ★★★★★ Stacie Maurer
    It was my first time taking my car in for it's oil change and I wasn't sure where I was going. Huge shout out to Dakota for helping me and offering me something to drink. Dakota was very friendly and my service was great. | Read Full Review
    12/3/2024 12:00:00 AM | Google
  • ★★★★★ Everett
    I was pleasantly impressed by the quality of customer service provided by Gavin. He handled all my concerns with dilligence and care. Definitely would recommend service at this dealership due to outstanding customer service, especially from Gavin. | Read Full Review
    12/3/2024 12:00:00 AM | Google
  • ★★★★★ Tony Luu
    I needed help with my VW and Gavin was there to assist me. Great service - great attitude and I will be back | Read Full Review
    12/3/2024 12:00:00 AM | Google
  • ★★★★★ melissa mccoy
    I was there looking at vehicles and had a great experience Dakota was so helpful and was such a joy! You have such a great staff. | Read Full Review
    12/3/2024 12:00:00 AM | Google
  • ★★★★★ Cora Hutchinson
    Great experience. Dakota was very professional. | Read Full Review
    12/3/2024 12:00:00 AM | Google
  • ★★★★★ Tamie Davis
    I stopped in looking at the Tiguans, when a really friendly guy named Dakota asked if he could help me. I told him that I was just looking and gave me some really insightful information about the Dealership, and referred me to a salesman. I was surprised to find that he was NOT a salesman! He had me just about in a 2024 Tiquan. I wil | Read Full Review
    12/3/2024 12:00:00 AM | Google
  • ★★★★★ Michele Kurtzman
    As I entered the lobby I was professionally greeted by Dakota. He went above and beyond for what I was looking for. For how friendly he was I will recommend everyone to come here | Read Full Review
    12/3/2024 12:00:00 AM | Google
  • ★★★★★ Lucy Rhinehart
    I went in with my brother as he has been having some issues with his new VW Jetta, and immediately Gavin came to our rescue. He was so incredibly knowledgeable, polite, and just overall so personable. I have never had such a great experience when it comes to car related issues. I can not recommend Gavin enough, he truly exemplifies t | Read Full Review
    12/3/2024 12:00:00 AM | Google
  • ★★★★★ Lisa B
    Had a great experience with Gavin. He had the right attitude to customer service. Thank you! | Read Full Review
    12/3/2024 12:00:00 AM | Google
  • ★★★★★ Ava Witherite
    Gavin was exceptional with his service, very attentive and polite. | Read Full Review
    12/3/2024 12:00:00 AM | Google
  • ★★★★★ Lisa Davidson
    Gavin is doing a great job! | Read Full Review
    12/3/2024 12:00:00 AM | Google
  • ★★★★★ jay Johnson
    Love this place n big show out to Dakota he really helped me alone I couldn’t thank him enough | Read Full Review
    12/3/2024 12:00:00 AM | Google
  • ★★★★★ Brandon Greer
    I had a great experience with Gavin Witherite, very respectful and knowledgeable. He had my best interest in mind; he wasn’t pushy, genuinely wanted what was best for me and we stayed for a while to chat, he’s a cool cat! I’ll be returning; there no one I’d rather work with! | Read Full Review
    12/3/2024 12:00:00 AM | Google
  • ★★★★★ Tevin Watkins
    Awful that’s all I can say, awful | Read Full Review
    12/3/2024 12:00:00 AM | Google
  • ★★★★★ Daniel Monea
    Came in to ask questions about my VW Golf, as well as set up some service. Had a great experience with Gavin, very friendly. Will definitely come back! | Read Full Review
    12/1/2024 12:00:00 AM | Google
  • ★★★★★ Joanne Paonsha
    Gavin have us great customer service. | Read Full Review
    12/1/2024 12:00:00 AM | Google
  • ★★★★★ James Anderson
    I’ll tell my friends about this place. Gavin was so helpful! Wonderful job! | Read Full Review
    12/1/2024 12:00:00 AM | Google
  • ★★★★★ Sara Kleinschrodt
    Gavin gave great customer service! Huge fan of his! | Read Full Review
    12/1/2024 12:00:00 AM | Google
  • ★★★★★ Sherri Botta
    We had a nice young man Gavin W. Help us. He was very helpful, got the information we needed quickly | Read Full Review
    12/1/2024 12:00:00 AM | Google
  • ★★★★★ Jill Attwell
    Gavin was so helpful and friendly. Thanks for the great service!!! | Read Full Review
    12/1/2024 12:00:00 AM | Google
  • ★★★★★ Laurel Weinberg
    just left Ganley Volkswagen Gavin didn't wonderful job helping me | Read Full Review
    12/1/2024 12:00:00 AM | Google
  • ★★★★★ Christine Lyden
    Great experience! Gavin was a tremendous help. Very knowledgeable. | Read Full Review
    12/1/2024 12:00:00 AM | Google
  • ★★★★★ Heather Witherite LSW
    Gavin was very helpful and Provided great customer service | Read Full Review
    12/1/2024 12:00:00 AM | Google
  • ★★★★★ Eric Bender
    Great dealership and even better customer service. Gavin went out of his way for us. Highly recommend! | Read Full Review
    12/1/2024 12:00:00 AM | Google
  • ★★★★★ Kathlene Fruscella
    Great customer service everyone at the dealership was professional. Gavin was very helpful and courteous. I will definitely be back. | Read Full Review
    12/1/2024 12:00:00 AM | Google
  • ★★★★★ Megan Archibald
    exceptional customer service is important in this day in age and wanted to be sure to thank Gavin for providing just that. | Read Full Review
    12/1/2024 12:00:00 AM | Google
  • ★★★★★ Chris Cipolletti
    Gavin did a great job! | Read Full Review
    12/1/2024 12:00:00 AM | Google
  • ★★★★★ Lisa Witherite
    I received great customer service from the associate Gavin Witherite, and very professional all around | Read Full Review
    12/1/2024 12:00:00 AM | Google
  • ★★★★★ Tiffany Heil
    Friendly and Great service from Gavin Witherite! | Read Full Review
    12/1/2024 12:00:00 AM | Google
  • ★★★★★ Rani Gavankar
    Had a great customer service! Thanks to Gavin. | Read Full Review
    12/1/2024 12:00:00 AM | Google
  • ★★★★★ Jeff Witherite
    Amazing experience working with the Ganley Bedford team. They were friendly, knowledgeable, and very considerate. Explained all my options and worked within my budget. I was also very impressed by the support staff, most notably Gavin. | Read Full Review
    12/1/2024 12:00:00 AM | Google
  • ★★★★★ Jen6 Clevenger
    Hello my name is Jen i came to the dealership with questions and concerns and Quincy was able to assist me with everything I had to know he was very helpful and professional and polite he made sure that I understand everything before I left I would highly recommend him and this dealership to everyone thank u | Read Full Review
    12/1/2024 12:00:00 AM | Google
  • ★★★★★ Kim Martin
    Once again the parts department has done a wonderful job. Quincy was very helpful and kind. He answered all my questions and was extremely polite. I’ll recommend this place to anyone. Thank you again.. | Read Full Review
    12/1/2024 12:00:00 AM | Google
  • ★★★★★ Tyler O.
    Dakota went above and beyond to ensure I had the best buying experience possible. Highly recommend this dealership! | Read Full Review
    12/1/2024 12:00:00 AM | Google
  • ★★★★★ Kyle Meder
    Buy from Kyle Cicero, he is the best | Read Full Review
    12/1/2024 12:00:00 AM | Google
  • ★★★★★ Mike Cicero
    Great selection and fair pricing! Kyle did a great job showing all of the options that were available. | Read Full Review
    12/1/2024 12:00:00 AM | Google
  • ★★★★★ Martin DeLuca
    We had the pleasure of working with Kyle Cicero when we were shopping for a new car this past month. Even after looking at numerous models and asking lots of questions, Kyle remained patient, honest, and friendly. The experience was so good, I almost wish I was still shopping for a new car. | Read Full Review
    12/1/2024 12:00:00 AM | Google
  • ★★★★★ Zoeigh Nichols (Zo)
    I want to give a huge kudos to one of your employees. If I remember right, I think his name is Kyle Cicero. I called in with a couple of questions. He was very attentive and answered everything to the best of his knowledge, and he was so kind. Thank you for all your help! And I will definitely keep you guys in mind when buying a car! | Read Full Review
    12/1/2024 12:00:00 AM | Google
  • ★★★★★ Caleb Valle
    I had a decent purchasing experience, but pretty much everything after that has been a bust. Sales doesn't communicate with service doesn't communicate with parts. Signed a piece of paper with sales where they agreed to a transmission flush, then I had to go back and forth between service and sales trying to get them to honor it afte | Read Full Review
    11/30/2024 12:00:00 AM | Google
  • ★★★★★ Cate Dixon
    I had a really good buying experience here. The service department is lacking. I took my car here for an oil change and it took 2 hours. I understand busier times of day, but I scheduled this long in advance and for earlier in the morning and felt this would avoid long wait times. I do want to mention that the service receptionist w | Read Full Review
    11/28/2024 12:00:00 AM | Google
  • ★★★★★ Cheryl Carlisle
    | Read Full Review
    11/22/2024 12:00:00 AM | Google
  • ★★★★★ Kristina Slunski
    Kyle C the salesmen was great. Helped me through the entire purchase of a new Tiguan SE-R Line with his managers Wally Brown and Joe Scott . Dayton the finance guy was very polite and Funny and helped us go through all paperwork seamlessly & transparenly . Definetly a good experience . Will recommend Kyle and Ganley VW Bedford to ot | Read Full Review
    11/21/2024 12:00:00 AM | Google
  • ★★★★★ Porsche Harris
    Needed a tire replaced. It was handled expeditiously. | Read Full Review
    11/17/2024 12:00:00 AM | Google
  • ★★★★★ Dale Montieth
    Service advisor, Christopher Halley, went above and beyond for my repair. I was told last Tuesday around 9 a.m. that my 2018 Volkswagen Atlas needed a new water pump. Christopher told me the part would be ordered and it would be Thursday before my car would be ready. He called me around 4:15 p.m. on Tuesday and said that he found | Read Full Review
    11/17/2024 12:00:00 AM | Google
  • ★★★★★ Naja Coleman
    | Read Full Review
    11/16/2024 12:00:00 AM | Google
  • ★★★★★ James Kellon
    Great Service! Sam was great! | Read Full Review
    11/16/2024 12:00:00 AM | Google
  • ★★★★★ Ivy Hardee
    When I picked up my car, I could not have more pleased. The young man behind the counter took great care of me and did it with a smile. Great service! Great employee! | Read Full Review
    11/13/2024 12:00:00 AM | Google
  • ★★★★★ Linda Torbert
    I was very pleased with the salesmanship that I received from Duwaun Ewing and the management team at Ken Ganley Bedford. I can't speak highly enough about Tim , General Manager, Walter, and Howard!! | Read Full Review
    11/11/2024 12:00:00 AM | Google
  • ★★★★★ Madelyn Kalal
    Kassidy and Joe were absolutely amazing, pressure free expierence | Read Full Review
    11/9/2024 12:00:00 AM | Google
  • ★★★★★ Doug Chambers
    Had my 23 GTI in for warranty work Chris the service advisor was very helpful and responsive to my questions when I called to follow up on a timeline for completing. Thank you Chris and the Ganley Volkswagen group | Read Full Review
    11/8/2024 12:00:00 AM | Google
  • ★★★★★ Nazar Hryntus
    Very bad service . I left my car for a whole day and they didn’t find source of the noise . I took tech worker for a ride and he heard the noise , but that is not enough for them to change parts by warranty . Horrible communication with customers . I will never recommend this service to anyone | Read Full Review
    11/4/2024 12:00:00 AM | Google
  • ★★★★★ Nancy Lasselle
    Christopher Halley VW Service advisor really saved the day. We were 400 miles away from home on vacation with a flat tire trying to go to the Rock and Roll Hall of Fame before they closed. He got us a new tire and got us on our way in a half hour thank you so much!! | Read Full Review
    11/3/2024 12:00:00 AM | Google
  • ★★★★★ Donna Carroll
    My experience with the service department has been a nightmare to say the least. I purchased an extended warranty plan and made an appointment to have my vehicle services, I asked for an oil change and tire rotation. The first time I took my vehicle for service was around September/ October 2023 and asked for oil change and tire rota | Read Full Review
    11/2/2024 12:00:00 AM | Google
  • ★★★★★ Mercedes meredith
    My Overall experience was amazing !!! Damion bailey the #1sale rep lived up to his title . I’m a very picky women !!! He didn’t Complained NOT once, when I couldn’t decide what kinda of car I wanted, I even change the car color like five times !! He was very professional and respectful , but he did make me late for work lol .. But | Read Full Review
    10/31/2024 12:00:00 AM | Google
  • ★★★★★ Amberlee Shaut
    | Read Full Review
    10/28/2024 12:00:00 AM | Google
  • ★★★★★ Sheena Rodriguez-McDuffie
    There are certain people in here who does their job very well and some who will misinform you and have you going in circles. It has been error after error with this place inconvenience after inconvenience. When dealing with servicing even if you have an appt you will be sitting here damn it 2 hours. I have dealt with this place for | Read Full Review
    10/28/2024 12:00:00 AM | Google
  • ★★★★★ Susan Kuder
    | Read Full Review
    10/26/2024 12:00:00 AM | Google
  • ★★★★★ Madella Robinson
    | Read Full Review
    10/19/2024 12:00:00 AM | Google
  • ★★★★★ Nadia Nicole
    Tej was a great sales associate! Wonderful Customer Service , TOP TIER ! | Read Full Review
    10/18/2024 12:00:00 AM | Google
  • ★★★★★ Bryant Stewart
    | Read Full Review
    10/17/2024 12:00:00 AM | Google
  • ★★★★★ Cory Sykes
    Service was great. Was in and out in the time quoted to me. | Read Full Review
    10/15/2024 12:00:00 AM | Google
  • ★★★★★ Michael Holt
    | Read Full Review
    10/15/2024 12:00:00 AM | Google
  • ★★★★★ Cory M
    If I heard correctly, Karen has moved to here to be the office manager, if so five stars for being a part of my last VW purchase at the n/o store ! | Read Full Review
    10/15/2024 12:00:00 AM | Google
  • ★★★★★ Tanisha Johnson
    Kyle made me feel welcome I was second guessing myself thinking I wouldn’t get approved but Kyle never gave up on me and he made it happen and I drive off the lot with a 2024 brand new car thank again for having faith in me | Read Full Review
    10/14/2024 12:00:00 AM | Google
  • ★★★★★ Michelle Mitchell
    Very smooth and a lot of understanding for my lease to buying my vehicle! Tej was professional, caring and made sure I was a happy customer! I’ve been with VW for some years now and I always dealt with Greg Love (RIP) but Tej did the job and I know Greg is smiling down from heaven and saying “job well done” Tej did an awesome Greg! | Read Full Review
    10/12/2024 12:00:00 AM | Google
  • ★★★★★ Sashay Sullivan
    Very Thankful for Tay and his manager for helping me get the suv that I desired. They worked with me and I am appreciative. | Read Full Review
    10/12/2024 12:00:00 AM | Google
  • ★★★★★ Alana
    Tae was an amazing associate he found every single solution to my problems, very friendly as well . I will be recommending all my friends and family to him! | Read Full Review
    10/10/2024 12:00:00 AM | Google
  • ★★★★★ Autumne Haswell
    Tae was very helpful & informative during the process of looking to buy a new car. He went above & beyond to meet my needs! Definitely would recommend! | Read Full Review
    10/10/2024 12:00:00 AM | Google
  • ★★★★★ Liam Most
    Tae’yund was professional and great. | Read Full Review
    10/10/2024 12:00:00 AM | Google
  • ★★★★★ Leonard Jefferson
    Taeyund was amazing I’d definitely come back and reccomend friends and family. | Read Full Review
    10/10/2024 12:00:00 AM | Google
  • ★★★★★ Amoni Nixon
    I recently had the pleasure of getting approved for a 2025 , and I cannot recommend them highly enough. Tae was a great sales person, respectful and not pushy, made the process fast and easy.. If you're in the market for a new vehicle, I highly encourage you visit them and ask for Tae. You won't be disappointed! | Read Full Review
    10/10/2024 12:00:00 AM | Google
  • ★★★★★ Laura Pavluk
    Tae’yund had exceptional service and was very helpful | Read Full Review
    10/10/2024 12:00:00 AM | Google
  • ★★★★★ Ajanai Newton
    I recently visited Ken Ganley Volkswagen of Bedford and had the pleasure of working with Tae Carter. From the moment I walked in, I was greeted with a warm smile and a genuine enthusiasm that made me feel at ease. Even though I ultimately decided not to purchase a vehicle, I can honestly say that my experience was enjoyable, thanks | Read Full Review
    10/10/2024 12:00:00 AM | Google
  • ★★★★★ Daeeng
    Taeyund Carter-smith was one of the most unprofessional car salesmen I’ve ever dealt with. My girl had an appointment to discuss an offer we received in the mail, I scheduled time off to go with her. We walked in and were immediately jumped at the door by this individual. We told him right away “we have an appointment and are looking | Read Full Review
    10/8/2024 12:00:00 AM | Google
  • ★★★★★ Arryelle M. of MSW Enterprise Ltd.
    Always enjoy working with this dealership. They definitely work with their customers and earn your business. The price of vehicles has definitely gone up but with that the dealership does work hard to get you what you want and need within your budget. | Read Full Review
    10/3/2024 12:00:00 AM | Google
  • ★★★★★ Sheila Harwell
    Christopher Halley, took very good care of us. He was polite and courteous he communicated everything. | Read Full Review
    10/3/2024 12:00:00 AM | Google
  • ★★★★★ Myoshi Robinson
    Terrible service, lack communication and they fix things that is not broken. My vehicle has been back and forth to their establishment since April of 2024 with the same exact issue. My car sits for a month or more because one tech doesn’t want to work behind another. Same issue and nothing fixed and you want me to now pay after I’ve | Read Full Review
    10/2/2024 12:00:00 AM | Google
  • ★★★★★ Latara Taylor
    They were so amazing | Read Full Review
    9/28/2024 12:00:00 AM | Google
  • ★★★★★ diamond buck
    This place is trying to commit auto fraud on me! My car has been purchased since August 30th, 2024 & I have not received my memorandum title & my second key fob. I will be reporting Tim & this dealership to the Ohio’s attorney general office BBB, the news & every place I can report them to. | Read Full Review
    9/27/2024 12:00:00 AM | Google
  • ★★★★★ Richelle F
    I was annoyed with errors with the paperwork. Bank terms and interest rate was never discussed ahead of time by the sales guy. That’s not typical. I just purchased a new vehicle from another dealership in Feb and what a different exceptional experience that was .Ganley really lacked attention to details in the sales process. Manager | Read Full Review
    9/21/2024 12:00:00 AM | Google
  • ★★★★★ Monique
    O I have a great wonderful inspirational time because there very pilot they take their time and they give great service | Read Full Review
    9/20/2024 12:00:00 AM | Google
  • ★★★★★ Bree Reddy
    Salesman showed up at my house, called me “dear” throughout transaction. Sent a repo truck to my house a different because they made a mistake with my old car. Tried to trick me into buying a smokers car. Called me and asked for my PIN over the phone because they didn’t know how to use a debit card. Said they’d transfer my plates the | Read Full Review
    9/20/2024 12:00:00 AM | Google
  • ★★★★★ Twanna C
    | Read Full Review
    9/19/2024 12:00:00 AM | Google
  • ★★★★★ Tameka Reynolds
    Micheal Reddick went above and beyond with helping me get into my suv. I appreciate him for having patience with me , great customer service. The people at the Bedford location are awesome also and very welcoming?? | Read Full Review
    9/14/2024 12:00:00 AM | Google
  • ★★★★★ Nicole Meadows
    Never in my life have I ever been so disrespected when trying to buy a car. After 3 waisted trips out here I am leaving with nothing but my current vehicle. Trip one: came out to get a feel for what a deal looked like worked with Kyle (the only good thing to come out of this place) and unfortunately couldn’t make a deal work. Next da | Read Full Review
    9/14/2024 12:00:00 AM | Google
  • ★★★★★ Raunda Breedlove
    My sales rep was very attentive answered every question that I needed and the process was very quickly. Thank you Michael Reddick | Read Full Review
    9/13/2024 12:00:00 AM | Google
  • ★★★★★ Devorah Jones
    Sam, service technician, provided excellent service for oil change yesterday. | Read Full Review
    9/12/2024 12:00:00 AM | Google
  • ★★★★★ Tim Scheel
    | Read Full Review
    9/12/2024 12:00:00 AM | Google
  • ★★★★★ Donna Sprigs
    | Read Full Review
    9/11/2024 12:00:00 AM | Google
  • ★★★★★ Lisa Maccora
    I have loved my car that I got at Ganley Volkswagen Bedford and decided to buy out my lease - but the young man selling me my car would not correct any of his misspellings on my paperwork - he said it “didn’t matter” and I manually corrected what I could find. It was so frustrating because these are important documents and the docume | Read Full Review
    9/11/2024 12:00:00 AM | Google
  • ★★★★★ Kimberly Anderson
    | Read Full Review
    9/7/2024 12:00:00 AM | Google
  • ★★★★★ Shelby Elam
    Howard got me exactly what I wanted for the car and payment. Very happy with my new car?? | Read Full Review
    9/7/2024 12:00:00 AM | Google
  • ★★★★★ Dwayne Johnson
    | Read Full Review
    9/4/2024 12:00:00 AM | Google
  • ★★★★★ riashiah jones
    Great customer service, everyone was excellent and fast with getting me a great deal. | Read Full Review
    9/3/2024 12:00:00 AM | Google
  • ★★★★★ Bonnie Hackett
    | Read Full Review
    8/28/2024 12:00:00 AM | Google
  • ★★★★★ Maddy Cox
    I purchased my 2nd VW from them. The car was recalled for a bad lock mechanism. Because the lock mechanism wouldn’t work, the key snapped off. I was told they would replace the key but haven’t received one. This issue has been going on for years. They keep telling me they will get me a key but it never happens. Poor service. | Read Full Review
    8/28/2024 12:00:00 AM | Google
  • ★★★★★ Jeff London
    Had a very positive experience today at Ken Ganley VW. The staff were professional pleasant and genuinely want my visit to be a positive one. Thank you service department! | Read Full Review
    8/27/2024 12:00:00 AM | Google
  • ★★★★★ Scott Bonazza
    Chris was professional and took care of my SUV | Read Full Review
    8/26/2024 12:00:00 AM | Google
  • ★★★★★ Kathy Stubbs
    | Read Full Review
    8/24/2024 12:00:00 AM | Google
  • ★★★★★ crystal keely
    Taeshon went above and beyond! The whole experience was amazing! I walked in and staff greeted me with a water snack and very good energy. I was told I would be approved and they did just that. Taeshon even looked around to find some options that would suit my situation better and saved me a little more money. These people are a Gods | Read Full Review
    8/24/2024 12:00:00 AM | Google
  • ★★★★★ Kristy Lumpkin
    | Read Full Review
    8/24/2024 12:00:00 AM | Google
  • ★★★★★ Richelle F
    I was annoyed with errors with the paperwork. Bank terms and interest rate was never discussed ahead of time by the sales guy. That’s not typical. I just purchased a new vehicle from another dealership in Feb and what a different exceptional experience that was .Ganley really lacked attention to details in the sales process. Manager | Read Full Review
    8/24/2024 12:00:00 AM | Google
  • ★★★★★ Marcelle Nance
    | Read Full Review
    8/22/2024 12:00:00 AM | Google
  • ★★★★★ Thecla Harris
    Joe Walker at Ken Ganley was a knowledgable and extremely personable salesman. He made the process of buying a car easy and fun! | Read Full Review
    8/21/2024 12:00:00 AM | Google
  • ★★★★★ Jens Strietzel
    Quick and easy purchasing experience with great customer care! | Read Full Review
    8/19/2024 12:00:00 AM | Google
  • ★★★★★ Javeonnn Smith
    Kyle with the great service | Read Full Review
    8/19/2024 12:00:00 AM | Google
  • ★★★★★ Jacob Eva
    Dropped off the car for maintenance. Maintenance was done by 11:00 a.m. the next day. | Read Full Review
    8/19/2024 12:00:00 AM | Google
  • ★★★★★ bbyitsnana
    had a great experience but the detail place took 6 hours to detail the car. | Read Full Review
    8/19/2024 12:00:00 AM | Google
  • ★★★★★ Renee Braun
    Our experience was terrible. We spent significant money on a new car which did not have an oil dipstick. I requested the dipstick be included when I picked up the car and the salesman agreed. I was clearly ignored, showing a lack of attention and customer service. Not to mention a 5 hour wait to even test drive the car. | Read Full Review
    8/18/2024 12:00:00 AM | Google
  • ★★★★★ Renee Vivacqua
    Friendly atmosphere. Lots of teamwork. Willing to work with you. | Read Full Review
    8/11/2024 12:00:00 AM | Google
  • ★★★★★ Jazmine Irizarry
    I had a great experience at Volkswagen Bedford. Kyle made the process quick, easy, and fun to get me into my dream car! | Read Full Review
    8/5/2024 12:00:00 AM | Google
  • ★★★★★ Taylor Samuel
    | Read Full Review
    8/5/2024 12:00:00 AM | Google
  • ★★★★★ Angela Johnson
    Wonder what service everyone is friendly and prompt | Read Full Review
    8/5/2024 12:00:00 AM | Google
  • ★★★★★ Shanaria Henderson
    Damien Was Great ! Thank You | Read Full Review
    8/5/2024 12:00:00 AM | Google
  • ★★★★★ Tyrisha Thompson
    Staff at Ken Ganley of Bedford was amazing. They were super helpful in getting me into a brand new car and the process was fairly quick compared to the amount of time I spent not finding something else where. Howard and Dayton rock! | Read Full Review
    8/5/2024 12:00:00 AM | Google
  • ★★★★★ Najah’s Channel
    | Read Full Review
    8/2/2024 12:00:00 AM | Google
  • ★★★★★ Mekeba Storey
    I had a great experience here in Bedford Ohio. They were quick and worked hard on finding me something that I would love and could afford. | Read Full Review
    8/1/2024 12:00:00 AM | Google
  • ★★★★★ Sherry Banks
    very nice people. | Read Full Review
    7/31/2024 12:00:00 AM | Google
  • ★★★★★ Chris Madson
    Easy experience front to back. Gabe is responsive and I would buy a car from him any day! | Read Full Review
    7/28/2024 12:00:00 AM | Google
  • ★★★★★ Renee Bickerstaff
    All sales staff were friendly and helpful especially my sales person Howard was very knowledgeable and helpful, and patient. This was my 2nd car from Ganley Bedford. On a scale from 1- 10 with 10 being the highest, they get a10+. | Read Full Review
    7/25/2024 12:00:00 AM | Google
  • ★★★★★ MALYCIA SMITH
    Best 10k service | Read Full Review
    7/24/2024 12:00:00 AM | Google
  • ★★★★★ Sherri Richmond
    | Read Full Review
    7/23/2024 12:00:00 AM | Google
  • ★★★★★ Ben Duke
    What really was a comedy of errors on my part, turned into a great and easy transaction | Read Full Review
    7/23/2024 12:00:00 AM | Google
  • ★★★★★ Melanie Opincar
    Natalie was very helpful and courteous. | Read Full Review
    7/11/2024 12:00:00 AM | Google
  • ★★★★★ Michele Lungo
    Natalie was very helpful and polite on the phone. She answered all of my questions. | Read Full Review
    7/10/2024 12:00:00 AM | Google
  • ★★★★★ Michael Lungo
    Natalie was very helpful and answered all my questions quickly and is very friendly | Read Full Review
    7/10/2024 12:00:00 AM | Google
  • ★★★★★ Luke W.
    I spoke with Natalie over the phone, and she was very professional and helpful in answering all of my questions and setting up my appointments. | Read Full Review
    7/8/2024 12:00:00 AM | Google
  • ★★★★★ Jennifer Toothman
    Isaiah, and Igor were amazing to work with the moment I walked it. Not your typical car salesmen experience! They truly made it fun and delt with my high engery quite amazingly. They also found the exact car I was looking for, I love my car!!!! 10 Stars | Read Full Review
    7/2/2024 12:00:00 AM | Google
  • ★★★★★ Ingrid Farley
    DO NOT USE THIS DEALERSHIP FOR ANY SERVICES!! The service department charged me $178 for the diagnostic and told me the warranty wouldn't cover it and sent me on my way. 1took it to another dealership and they were able to get it fixed. Using my warranty. When I called Ken Ganley to ask why this happened they accused the other dealer | Read Full Review
    6/17/2024 12:00:00 AM | Google
  • ★★★★★ HBFRAZIER
    It was amazing great people | Read Full Review
    6/14/2024 12:00:00 AM | Google
  • ★★★★★ ayah ak
    Incredible service, patience, & extremely helpful! | Read Full Review
    6/14/2024 12:00:00 AM | Google
  • ★★★★★ john doe
    They treated me like family | Read Full Review
    6/11/2024 12:00:00 AM | Google
  • ★★★★★ Drea
    | Read Full Review
    6/11/2024 12:00:00 AM | Google
  • ★★★★★ Sally DiNallo
    | Read Full Review
    6/6/2024 12:00:00 AM | Google
  • ★★★★★ Jefferson Steelflex
    I have had so many bad experiences with this dealership since getting my car here in September 2023. I will share my most recent experience, as it is the most blatant example of their poor service. 3 weeks ago I had a dashboard light pop-up for “engine misfire” in my 2023 Jetta (second time I have had this issue BTW, and the first | Read Full Review
    6/3/2024 12:00:00 AM | Google
  • ★★★★★ Nick K
    Took my car here for oil changes for four years because i got the service package when i bought it. All 4 oil changes were 2+ hours. This previous once was done after an hour and a half and i noticed my car sitting outside in the parking lot for half an hour before I finally just got up and asked if I could go. The advisor "rushed" ( | Read Full Review
    6/3/2024 12:00:00 AM | Google
  • ★★★★★ Linda Standberry
    | Read Full Review
    5/31/2024 12:00:00 AM | Google
  • ★★★★★ James Egan
    2 days in a row drive from ashtabula to get this damn part. Excuse my language but if you had just gotten off the phone informing then what time u would be here they could have damn spoke up before driving 1.5 hrs to lights out. Screw this place man. Yall lacking all types of professionalism. So that means i get to to. Go to hell. | Read Full Review
    5/31/2024 12:00:00 AM | Google
  • ★★★★★ Kaitlin James
    Michael R. was AMAZING! He made sure I left in a vehicle and had everything I needed. The process did take a while, which is my reason for the 4 stars instead of 5 but overall it was a pleasant experience. Don't walk, RUN! | Read Full Review
    5/30/2024 12:00:00 AM | Google
  • ★★★★★ Michael Brefeld
    | Read Full Review
    5/29/2024 12:00:00 AM | Google
  • ★★★★★ Dale Burnside
    My Wife just Leased a Taos, Jack Hamel was her Salesman, HE WAS GREAT!! We also met Tim the General Manager, CLASS ACT. Ryan the F&I Manager was fabulous. Excellent experience start to finish. Looking for a VW, come to Ken Ganley Bedford Imports, they are worth the drive. | Read Full Review
    5/20/2024 12:00:00 AM | Google
  • ★★★★★ Vonnette Thornton
    I love working with the team there. Greg Love and John Callahan helped with my second vehicle from Ganley VW. Would highly recommend them to anyone looking for a vehicle. | Read Full Review
    5/19/2024 12:00:00 AM | Google
  • ★★★★★ Alex Fulton
    Engine light turned on. Took it to this dealership. I was quoted $12k in repairs. Took it to another mechanic and was quoted $2k and told that the main issue identified by VW was not even needed. Recommend getting a second opinion before proceeding with this dealership. | Read Full Review
    5/19/2024 12:00:00 AM | Google
  • ★★★★★ Heather Hargrow
    As a Ken Ganley VW customer of 7 years, my experience with the Bedford location have progressed from good to great. Whether I scheduled ahead online or dropped in for a same day oil change, my needs as a customer have been met to the best abilities of this location regardless of the uncertainties of the Covid-19 pandemic. Thank you | Read Full Review
    5/17/2024 12:00:00 AM | Google
  • ★★★★★ Lindsey Ambrosia
    Joe Walker was easy to work with, informative, and kind. | Read Full Review
    5/15/2024 12:00:00 AM | Google
  • ★★★★★ Destanie Rodriguez
    I’ve been coming to Ganley Volkswagen since 2017 because they’re consistent with their service. I enjoy those that I’ve had to work with for the times that I’ve needed to get service done to my cars over the years, and although sometimes the wait can be a little extensive when it comes to getting an in and out service done on any car | Read Full Review
    5/14/2024 12:00:00 AM | Google
  • ★★★★★ Kurt Culbertson
    My experience with Ken Ganley Volkswagen Bedford was very positive - they were able to get my vehicle in for service quickly, had the necessary parts to make all the repairs, and finished the work on time. | Read Full Review
    5/12/2024 12:00:00 AM | Google
  • ★★★★★ Eboni Peterson
    | Read Full Review
    5/12/2024 12:00:00 AM | Google
  • ★★★★★ jeffery stacey
    | Read Full Review
    5/12/2024 12:00:00 AM | Google
  • ★★★★★ Kimberly Smith
    great customer service and friendly staff. | Read Full Review
    5/9/2024 12:00:00 AM | Google
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