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Ken Ganley Volkswagen North Olmsted

Ken Ganley Volkswagen North Olmsted

★★★★★(251)read reviews
25580 Lorain Rd North Olmsted, North Olmsted, OH 44070
(440) 614-1043 Call Now!
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Service Offers

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    $30 Off Genuine VW Brake Pad and Rotor Replacement11Click Here for Details
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    $7.50 Off Front Wiper Blade Replacement3Click Here for Details
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    $20 Off Genuine VW Battery and Installation13Click Here for Details
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    $89.95 Oil and Filter Service1Click Here for Details
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    $25 Off Spring Service Special23Click Here for Details
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    $25 Off Set of Four Tires9Click Here for Details
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    Get 20% off select VW DriverGear purchases17 (no minimum required) with promo code VWDG2025 at checkout.Click for details
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    Volkswagen Tire Store Price Match Guarantee Click Here for Details
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    VW Service Credit Card Click for details
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    Get a 10% rebate by mail15 via a Volkswagen Visa® Prepaid Card16 (up to $300) when you purchase select Volkswagen Accessories between 04.01.25 and 06.30.25.
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    Enjoy SiriusXM in your vehicle!Click for Details

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Business Hours

Mon: 7:30 AM - 7:00 PMTues: 7:30 AM - 6:00 PMWed: 7:30 AM - 6:00 PMThur: 7:30 AM - 6:00 PMFri: 7:30 AM - 6:00 PMSat: 8:00 AM - 3:00 PMSun: Closed
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Customer Reviews

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  • ★★★★★ Justin Doyel
    Sonja Jovanovic is the girl you want to ask for when looking for a car, super friendly, very knowledgeable about all of the cars, and just a overall lovely person to be around. Will for sure be back to see her, and will be sending anyone I know to her. | Read Full Review
    5/6/2025 12:00:00 AM | Google
  • ★★★★★ Cheryl Heth
    Matt geraci was awesome | Read Full Review
    5/5/2025 12:00:00 AM | Google
  • ★★★★★ Cheryl Heth
    Matt was very helpful I got the car I wanted | Read Full Review
    5/5/2025 12:00:00 AM | Google
  • ★★★★★ Ashley Murello
    | Read Full Review
    5/5/2025 12:00:00 AM | Google
  • ★★★★★ Rachel Pearce
    Just bought a 2025 VW Atlas. I LOVE it! I felt so taken care of at the dealer. It was a great experience. | Read Full Review
    5/5/2025 12:00:00 AM | Google
  • ★★★★★ Marisa Mozden
    Thank you Ronnie. He was very helpful and knowledgeable and answered all my questions and concerns | Read Full Review
    5/5/2025 12:00:00 AM | Google
  • ★★★★★ Erin B
    | Read Full Review
    5/4/2025 12:00:00 AM | Google
  • ★★★★★ Maddi Mozden
    Ronnie did great helping us out, highly recommend | Read Full Review
    5/4/2025 12:00:00 AM | Google
  • ★★★★★ Maddi Mozden
    Ronnie did great helping us out, highly recommend | Read Full Review
    5/3/2025 12:00:00 AM | Google
  • ★★★★★ Derek DeLamatre
    Great experience. Everything was straight forward. Staff was all professional and easy to work with would recommend | Read Full Review
    5/2/2025 12:00:00 AM | Google
  • ★★★★★ Jessica Boccuti
    Just leased a new VW with Ganley Westside and my experience was great. Yasser was my salesman. He was attentive and listened to what I wanted in a car. Michael in finance was able to get me a payment I was comfortable with and was quick at getting my paperwork done. The manager, Doug came and talked to me about the dealership and see | Read Full Review
    4/30/2025 12:00:00 AM | Google
  • ★★★★★ Katrina Haines
    The best!! So helpful and made everything go so smoothly! | Read Full Review
    4/27/2025 12:00:00 AM | Google
  • ★★★★★ Vanessa Hurt
    If I could give this dealer less than one I would. This was the worst car buying experience I ever had. I wish I had of went to Streetsboro VW. They do not return calls. It's like they get the sale , then ignore any issues you may have. They took a month to pay my trade off which resulted in a negative mark on my credit . Then th | Read Full Review
    4/23/2025 12:00:00 AM | Google
  • ★★★★★ Brad Mixner
    Matt Geraci was excellent. | Read Full Review
    4/19/2025 12:00:00 AM | Google
  • ★★★★★ Michelle Whalen
    Wow! I got my new VW Taos in 2 hours! The dealership has streamlined the process so the sale goes very quickly! Yasser was my sales rep and Nick Marshall was my finance guy. Unbelievable how fast it was to drive off in my new vehicle! Thank you! | Read Full Review
    4/17/2025 12:00:00 AM | Google
  • ★★★★★ Joseph Kenworthy
    Ben was absolutely great to work with! We will definitely be coming back next time! | Read Full Review
    4/17/2025 12:00:00 AM | Google
  • ★★★★★ Faith Courtney
    Although I didn't lease my current VW from this dealership, when reaching out to them for assistance they were very willing and friendly. When my current lease is up, I will definitely consider this dealership. | Read Full Review
    4/16/2025 12:00:00 AM | Google
  • ★★★★★ Heba H
    Got to work with Dan and Nick. Great team! They helped us navigate the car buying process smoothly and efficiently. 10/10 | Read Full Review
    4/16/2025 12:00:00 AM | Google
  • ★★★★★ John Bodo
    2nd time purchasing here and both times were the easiest and best times I’ve had purchasing a car. Everyone went above and beyond my expectations. I no longer dread car shopping! | Read Full Review
    4/16/2025 12:00:00 AM | Google
  • ★★★★★ Terrence Murello
    Very happy with our experience at Ganley VW North Olmsted. Dan was an excellent salesman. | Read Full Review
    4/16/2025 12:00:00 AM | Google
  • ★★★★★ Rodnika Phillips
    I’m giving Sonja the sales lady a really good rating because she was patient with me throughout this process and she understood me when i told her my issue about selling my car. Even though i didn’t sell my car to vw because it was the best choice for my situation she still was eager to get the sell. Upon arriving at the dealership s | Read Full Review
    4/10/2025 12:00:00 AM | Google
  • ★★★★★ Dwayne Johnson
    | Read Full Review
    4/9/2025 12:00:00 AM | Google
  • ★★★★★ William Fletcher
    Matt Geraci was an absolute help! | Read Full Review
    4/7/2025 12:00:00 AM | Google
  • ★★★★★ Carrie Melgaard
    | Read Full Review
    3/30/2025 12:00:00 AM | Google
  • ★★★★★ Holly Arquette
    Most pleasant buying experience ever. This is my second time shopping with Ganley. Ganley is the BEST! Thank you Stephanie and Nick. Good prices and great customer service. | Read Full Review
    3/26/2025 12:00:00 AM | Google
  • ★★★★★ Ericka Mull
    | Read Full Review
    3/24/2025 12:00:00 AM | Google
  • ★★★★★ Rebecca Kodysh
    Taking this beautiful car home today! Thank you Matt Geraci for all of your help! | Read Full Review
    3/22/2025 12:00:00 AM | Google
  • ★★★★★ Brooke e
    Ronnie and Carlo were amazing to work with. Very professional and straight to the point. Appreciate the great service!!! Highly recommend! | Read Full Review
    3/22/2025 12:00:00 AM | Google
  • ★★★★★ Jillian Herbert
    Ben Stroh is the best. 10/10 recommend this dealership. They always work with you and help the best they can!! | Read Full Review
    3/20/2025 12:00:00 AM | Google
  • ★★★★★ Melinda Hess
    Just bought another VW from Ken Ganley Volkswagen, and I couldn’t be happier! The sales team is outstanding, and Dan Walker is hands down the best—no pressure, easy to work with, and the whole process was quick and hassle-free. If you’re in the market for a car, I highly recommend this dealership—ask for Dan! | Read Full Review
    3/19/2025 12:00:00 AM | Google
  • ★★★★★ Peter H
    Just bought my first Jetta from Ken Ganley Volkswagen. I’ve driven them before and absolutely love the car! Dan Walker was an absolute pleasure to work with—friendly, knowledgeable, and truly committed to getting us the best deal possible. He made the entire process smooth and stress-free. If you’re looking for a great car-buying exp | Read Full Review
    3/19/2025 12:00:00 AM | Google
  • ★★★★★ Max Alar
    This is a stealership, not a dealership. They added a paint protection plan to my bill without mentioning it at all. I don’t even know the details of what this plan even entails. I didn’t notice it and that was their plan. $600 total added to my bill. They lost a customer and others that I will tell to avoid at all costs. | Read Full Review
    3/19/2025 12:00:00 AM | Google
  • ★★★★★ kelly Martin
    Matt Geraci was very helpful! The whole process was fast and easy | Read Full Review
    3/16/2025 12:00:00 AM | Google
  • ★★★★★ Max Alar
    Great service with Dan walker, made the process quick and easy and enjoyable | Read Full Review
    3/16/2025 12:00:00 AM | Google
  • ★★★★★ Tony Falcone
    Greg was great! Whole process was very easy and fast. Greg gave us great in car tutorial too. | Read Full Review
    3/15/2025 12:00:00 AM | Google
  • ★★★★★ Alison Doick
    Always a positive experience at Ken Ganley VW! | Read Full Review
    3/13/2025 12:00:00 AM | Google
  • ★★★★★ Catherine Ortiz
    | Read Full Review
    3/13/2025 12:00:00 AM | Google
  • ★★★★★ Ash
    Ben is awesome! Thank you VW!! | Read Full Review
    3/12/2025 12:00:00 AM | Google
  • ★★★★★ Dave Van Scyoc
    | Read Full Review
    3/11/2025 12:00:00 AM | Google
  • ★★★★★ Leigh-Anne Lyons
    Ben is excellent salesperson and he went above and beyond to insure that our needs were met! The service department was great also. We appreciate all they have done for us! | Read Full Review
    3/11/2025 12:00:00 AM | Google
  • ★★★★★ Chester Szetela
    all service staff have been excellent when dealing with my 2016 beetle over the years, especially Jasmine and Chris. All service and costs have been explained, and the service was done with care. | Read Full Review
    3/11/2025 12:00:00 AM | Google
  • ★★★★★ Christine Kerrigan
    Matt Geraci was very informative and helpful during our car buying process! | Read Full Review
    3/8/2025 12:00:00 AM | Google
  • ★★★★★ Ryan Harden
    I Had a fantastic experience getting my new Volkswagen from Sonja. She was a top notch sales professional and was very courtesy and knowledgeable throughout the process. | Read Full Review
    3/7/2025 12:00:00 AM | Google
  • ★★★★★ Angela Heil
    | Read Full Review
    3/6/2025 12:00:00 AM | Google
  • ★★★★★ L B
    Buying a vehicle or having the vehicle serviced always an easy experience. | Read Full Review
    3/5/2025 12:00:00 AM | Google
  • ★★★★★ Joshua Dolecki
    I was on travel with my CPO Atlas and needed my wipers readjusted so I decided to pay Ken Ganley a walk in visit to see if they could help promptly. They got my vehicle in within 15 minutes and provided a complimentary adjustment of my wipers. This is the second time I have taken my Volkswagen to an out of town service department tha | Read Full Review
    3/4/2025 12:00:00 AM | Google
  • ★★★★★ Mies Surdoval
    I had a non typical purchase of a new Volkswagen that was made incredibly enjoyable and easy by Matt Geraci and his team .He is a true gentleman and an expert in his field. | Read Full Review
    3/3/2025 12:00:00 AM | Google
  • ★★★★★ Terrence Allen
    | Read Full Review
    3/3/2025 12:00:00 AM | Google
  • ★★★★★ Antonio Sarto
    Matt Geraci was great. Extremely helpful and patient helped my wife get into the car she wanted. | Read Full Review
    3/1/2025 12:00:00 AM | Google
  • ★★★★★ Chris Wagasky
    | Read Full Review
    2/26/2025 12:00:00 AM | Google
  • ★★★★★ Zach Holly
    Friendly people and helpful staff made for a very pleasant experience. | Read Full Review
    2/25/2025 12:00:00 AM | Google
  • ★★★★★ Mickayla DM
    Exceptional customer service, friendly and knowledgeable, great communication and transparency. Highly recommend! | Read Full Review
    2/23/2025 12:00:00 AM | Google
  • ★★★★★ Amy Stasenko
    Matt Geraci was a rock star! We had a great, positive experience. He is knowledgeable, personable and fun! We had a genuinely fun time buying a car! Would highly recommend Matt and Ken Ganley north Olmsted | Read Full Review
    2/22/2025 12:00:00 AM | Google
  • ★★★★★ Jason Stasenko
    Everything was great at Vw. Matt Geraci was awesome and very helpful and informative. | Read Full Review
    2/22/2025 12:00:00 AM | Google
  • ★★★★★ Andy Maurer
    Dan was very informative and assisted me with all questions that I had regarding the purchase. I would recommend anyone to shop here. | Read Full Review
    2/22/2025 12:00:00 AM | Google
  • ★★★★★ angie reineke
    Matt was excellent to work with, did a great job going over the features in the Tiguan. Absolute pleasure working with the dealership as a whole. GREAT customer service!! | Read Full Review
    2/22/2025 12:00:00 AM | Google
  • ★★★★★ Jim Ritrovato
    | Read Full Review
    2/19/2025 12:00:00 AM | Google
  • ★★★★★ Karim Basta
    I’ve been going to this dealership to service my Atlas for the past 3.5 years, Jasmine and Chris have been amazing!! Good and prompt service | Read Full Review
    2/18/2025 12:00:00 AM | Google
  • ★★★★★ Scott Turney
    | Read Full Review
    2/14/2025 12:00:00 AM | Google
  • ★★★★★ Vik
    Took my VW Golf there for a safety recall service. Asked for an additional service - rotation, they were able to squeeze it in even though it was a scheduled service. Friendly staff, great courtesy, decent waiting room, great customer service. Texted me when the vehicle was ready. No issues, clear and good service. Would recommend. | Read Full Review
    2/14/2025 12:00:00 AM | Google
  • ★★★★★ Susan Kraus
    Great experience! | Read Full Review
    2/13/2025 12:00:00 AM | Google
  • ★★★★★ michael sliva
    Purchasing my new vehicle here was a great experience. When I arrived for my appointment I was immediately greeted at the door by Sonja, who would be my sales consultant. She was very welcoming and kind, and her relaxed yet professional manner made the process stress-free. Along with Sonja, I was helped by Carlo and Mike to make sure | Read Full Review
    2/10/2025 12:00:00 AM | Google
  • ★★★★★ Kevin Clark
    These guys are great at sales and service. | Read Full Review
    2/10/2025 12:00:00 AM | Google
  • ★★★★★ Jose Jerez
    Bought a used car here, has been over a month, originally he said the title was signed I took him on his word and didn’t really check, the guy said he would get the title signed, from the previous owner, ever since then he’s told me he has it and has done so several times and even said he would bring it to me. I haven gotten the titl | Read Full Review
    2/8/2025 12:00:00 AM | Google
  • ★★★★★ NIKA R
    You took 2000 from me and didn't return it as promised, you have to keep your word! You owe me money ,Solomon 22:7 Isaiah 34:14 Genesis 1:26 LILITH ! | Read Full Review
    2/6/2025 12:00:00 AM | Google
  • ★★★★★ Kirsten Beltrán
    The service department at this dealership is awful. I brought my car in due to a small leak on my tire. They agreed it just needed a patch and they would fit me in. Great got there at ten am patch done at two pm. The next day my low air light came on again I thought maybe they didn’t fill it up. So I put more air in my tire but again | Read Full Review
    2/6/2025 12:00:00 AM | Google
  • ★★★★★ Bill David
    Recently leased a 2024 Tiguan S with Matt! He’s great and was able to leave out with a great lease price and same day! ?? Thanks Matt you rock! ?? | Read Full Review
    2/3/2025 12:00:00 AM | Google
  • ★★★★★ Donna Stevens
    Very friendly and willing to work their best | Read Full Review
    1/31/2025 12:00:00 AM | Google
  • ★★★★★ Steven James
    Always greeted with a smile. Fast and effective service. | Read Full Review
    1/31/2025 12:00:00 AM | Google
  • ★★★★★ Linda Blackwell
    always great....thanks | Read Full Review
    1/31/2025 12:00:00 AM | Google
  • ★★★★★ Kurt Staley
    Great service | Read Full Review
    1/30/2025 12:00:00 AM | Google
  • ★★★★★ Margaret Naso
    This dealership is top notch and took great care of me when I visited the facility. Jasmine is also one of a kind and she truly cares about her customers and clients. She has a positive attitude, goes the extra mile and even offered me lunch and something to drink when I was there on a Saturday afternoon. She’s truly an advocate for | Read Full Review
    1/30/2025 12:00:00 AM | Google
  • ★★★★★ Andrew Veverka
    I recently purchased a Jetta from Volkswagen North Olmsted and it was overall a great experience. It was my first time purchasing a car from a dealership and they made the entire process seamless. Staff were very nice and very informative. I highly recommend choosing this place next time you are thinking about purchasing a vehicle. A | Read Full Review
    1/27/2025 12:00:00 AM | Google
  • ★★★★★ Stephany Yaro
    Dan was a pleasure to work with and made the experience painless. He was knowledgeable and answered all our questions. Would highly recommend for anyone looking at a new car. | Read Full Review
    1/24/2025 12:00:00 AM | Google
  • ★★★★★ Alex Holly
    | Read Full Review
    1/24/2025 12:00:00 AM | Google
  • ★★★★★ Joanne Hepp
    Matt Geraci was extremely informative and helpful in all areas of our purchase of our new Jetta SE. We met with him a week later and he answered every question I had about the operation of my new car. We would definitely recomed him to anyone who was interested in purchasing a car and I would definitely purchase another car from him. | Read Full Review
    1/24/2025 12:00:00 AM | Google
  • ★★★★★ Richard Hepp
    Matt Geraci is the Pinnacle of perfection when it comes to the ultimate embodiment of what a modern car sales associate should be! | Read Full Review
    1/24/2025 12:00:00 AM | Google
  • ★★★★★ Pearl Haynes
    Scheduled my car for repair with jasmine in service and my car was fixed within 48 hours . Customer service and updates on my repair were consistent and informative . They also provided a loaner at no charge while my car was being repaired which was very helpful . Great experience ! | Read Full Review
    1/24/2025 12:00:00 AM | Google
  • ★★★★★ Sarah ?
    Thanks Dan, family loves the VW. | Read Full Review
    1/23/2025 12:00:00 AM | Google
  • ★★★★★ Seth Walker
    Daniel Walker is amazing | Read Full Review
    1/23/2025 12:00:00 AM | Google
  • ★★★★★ Kseniya Borovkova
    Matt Geraci- helpful, quick, efficient. | Read Full Review
    1/23/2025 12:00:00 AM | Google
  • ★★★★★ Shannon Mosher
    | Read Full Review
    1/23/2025 12:00:00 AM | Google
  • ★★★★★ Eric Thompson
    The phone rep I spoke was very friendly and knowledgeable. They put my mind at ease about my cars issue and made me comfortable about the wait for the appointment. Warning lights can be nerve wracking and I feel better about it now. | Read Full Review
    1/21/2025 12:00:00 AM | Google
  • ★★★★★ jason gunter
    | Read Full Review
    1/21/2025 12:00:00 AM | Google
  • ★★★★★ Steven Poskocil
    | Read Full Review
    1/21/2025 12:00:00 AM | Google
  • ★★★★★ Susmita Rasaily
    "I had a great experience at Ken Ganley . The service was top-notch, and the staff was incredibly friendly and helpful. They made sure all my needs were met and went above and beyond to ensure my car was in perfect condition. Highly recommend!" | Read Full Review
    1/20/2025 12:00:00 AM | Google
  • ★★★★★ Shannon Gareau
    10/10! The ease of booking the appointment to the top quality service provided!! | Read Full Review
    1/19/2025 12:00:00 AM | Google
  • ★★★★★ Lute Harmon Jr
    Ben Stroh was very knowledgable and helpful. We got exactly what we wanted. I would recommend him to anyone looking for a new car. | Read Full Review
    1/19/2025 12:00:00 AM | Google
  • ★★★★★ Wendy Burke
    I leased a VW TAOS for my daughter today. Carlo and Danny made the buying experience super straight forward and easy. I truly felt like i was getting the best deal possible. My favorite part of the experience might have been the FINANCE portion (shock and awe). Terry might be the sweetest person I've ever met, and was incredibly eff | Read Full Review
    1/18/2025 12:00:00 AM | Google
  • ★★★★★ Andrea McConnell
    My husband and I bought a vehicle from here. Staff and sales people were below average. Not very thorough and just honestly seemed like they didn’t care. As long as they make money they don’t care about their customers. We are out of state buyers and have an issue with the title transfer and the employees have been of no help with re | Read Full Review
    1/1/2025 12:00:00 AM | Google
  • ★★★★★ Matthew
    Called me on a sunday to come look at a car I was interested in I ended up purchasing the car, but the sales process was very rushed. I was told they would contact me about transferring the title to my home state they never did instead, they titled it to the purchasing state now I have to pay those fees twice once in the loan and now | Read Full Review
    12/31/2024 12:00:00 AM | Google
  • ★★★★★ Marianne Lorenzo
    Great experience. See Brian | Read Full Review
    12/21/2024 12:00:00 AM | Google
  • ★★★★★ Khadezjah Wiggins
    From the time I walked in the door until I left with new sets of keys in my hand..The effort and Customer Service were spot on! Dan helped locate a vehicle that had my non negotiable and set up an amazing lease deal! My trade in was quick and seamless. I really appreciate the transparency and relationship based energy! | Read Full Review
    12/19/2024 12:00:00 AM | Google
  • ★★★★★ Katie
    Very easy process and friendly staff. | Read Full Review
    12/16/2024 12:00:00 AM | Google
  • ★★★★★ Katelyn Prorock
    Yasser Deif was absolutely amazing when I came in to buy an Atlas recently. He was very informative and helpful through the whole process. I'm grateful that he was my salesman! Overall I am enjoying my new Volkswagen. My experiences at this north Olmsted location were lack luster before, when it came to my old jetta I had transmissio | Read Full Review
    12/11/2024 12:00:00 AM | Google
  • ★★★★★ Paul Passano
    As always, my experience at Ken Ganley Volkswagen was excellent. Sales Consultant Dan Walker was very helpful. Dan took a great deal of time exploring and explaining all my options. Thanks to Dan I left the dealership in the perfect car. | Read Full Review
    12/11/2024 12:00:00 AM | Google
  • ★★★★★ Kathryn O'Sullivan
    Brian was so helpful. Best dealership experience I've ever had | Read Full Review
    12/10/2024 12:00:00 AM | Google
  • ★★★★★ Michael Tuttle
    I was very impressed with everything about my experience at Ganley. From the minute I walked in, to driving away in my new car, everyone treated me with care. Yasser was more like a friend than a salesman. He answered all my questions and did not try to push or pressure me. I will give his name to anyone I know that is looking fo | Read Full Review
    12/1/2024 12:00:00 AM | Google
  • ★★★★★ Anthony Zone
    | Read Full Review
    11/28/2024 12:00:00 AM | Google
  • ★★★★★ Pally Dhillon
    Bought a VW Tijuan . Salesperson was Dan Walker, very professional and helpful. I am extremely happy with the transaction | Read Full Review
    11/26/2024 12:00:00 AM | Google
  • ★★★★★ Emily Aburaad
    We had a really great experience working with Gannon as we got our new car! He was incredibly patient and communicative, staying in touch with us over text and email as we navigated the car-buying process. He was helpful and made choosing the perfect car a seamless experience. Yasser also made the final steps of getting our new car | Read Full Review
    11/24/2024 12:00:00 AM | Google
  • ★★★★★ Kevin Lloyd
    Matt Geraci was very informative and friendly. Dealership was very clean and professional. | Read Full Review
    11/23/2024 12:00:00 AM | Google
  • ★★★★★ Sara K
    First time VW owner thanks to Matt Geraci! He was great to work with ;) I’m so excited for my new vehicle! | Read Full Review
    11/23/2024 12:00:00 AM | Google
  • ★★★★★ Sandi Obrien
    Everyone was very friendly. My salesperson, Dan, was very knowledgeable and helpful. Most of my experience was fabulous. However, I did feel that things took a little longer than I expected. I did go on a Sunday and staff was a little bit shorter than usual, so I'm trying to be more understanding, but I feel that I was at the dealers | Read Full Review
    11/23/2024 12:00:00 AM | Google
  • ★★★★★ steven loparo
    I needed a car and Matt hooked me up! Super nice staff! | Read Full Review
    11/21/2024 12:00:00 AM | Google
  • ★★★★★ Shanaby Beard solution
    I recently purchased a Golf GTI from Ganley Volkswagen North Olmsted and couldn't be happier! Daniel Walker's professionalism, expertise, and warm demeanor made the experience outstanding. He listened to my needs, answered questions thoroughly, and ensured a smooth transaction. Excellent customer service! Highly recommend Daniel and | Read Full Review
    11/19/2024 12:00:00 AM | Google
  • ★★★★★ Cambrie Brown
    ?????????? my favorite dealership | Read Full Review
    11/14/2024 12:00:00 AM | Google
  • ★★★★★ Travis Cole
    | Read Full Review
    11/12/2024 12:00:00 AM | Google
  • ★★★★★ Sahar Galal
    Matt Geraci was the at the tippity top of the upper echelon just shy of the status of Lebron! | Read Full Review
    11/12/2024 12:00:00 AM | Google
  • ★★★★★ Justin Markko
    Went in to Ken Ganley Westside Imports,in North Olmsted, today. Couldn't be happier with how things went. Dan Walker...Doug Boulanger? We're my saviors today. I was unemployed last year. I had to go through Bankruptcy this year. I lost my wife to brain cancer,4 years ago... Been a single dad,trying my best,everyday... I just drove ho | Read Full Review
    11/11/2024 12:00:00 AM | Google
  • ★★★★★ Yolanda Melvin
    I went in to trade. I had no idea I was really trading. Sonja made it happen. She was very professional and informative. | Read Full Review
    11/10/2024 12:00:00 AM | Google
  • ★★★★★ Kim Chrisman
    VW makes car buying a simple and quick process. The tag team of Steve and Dan made the process seamless, joyful and quick! | Read Full Review
    11/8/2024 12:00:00 AM | Google
  • ★★★★★ Natalie M. Wright
    Yasser and the whole team at Ken Ganley Volkswagen North Olmsted were so helpful and kind throughout our car buying process! I definitely recommend! | Read Full Review
    11/7/2024 12:00:00 AM | Google
  • ★★★★★ Nichole Looby
    Matt Geraci was very knowledgeable and helped us make decisions! | Read Full Review
    11/2/2024 12:00:00 AM | Google
  • ★★★★★ Steve Keating
    Matt Geraci did Excellent work, friendly, fast and smooth. Looking forward to many great years together | Read Full Review
    11/2/2024 12:00:00 AM | Google
  • ★★★★★ Abbey Plumlee
    | Read Full Review
    10/30/2024 12:00:00 AM | Google
  • ★★★★★ Lia Spithas
    Overpriced repair for an oil leak. Quoted $2200+ on a 3.5 year old Tiguan. Plus charged a $199+tax diagnostic fee. The vehicle is not under warranty but it was leased from this dealer. Charged $215 to replace spark plugs and was told that the $199 would go towards this cost. It did not, because it was not part of the diagnostic for t | Read Full Review
    10/29/2024 12:00:00 AM | Google
  • ★★★★★ Brittany Schwass
    Matt was great! | Read Full Review
    10/28/2024 12:00:00 AM | Google
  • ★★★★★ Brittany Schwass
    Matt was great! | Read Full Review
    10/27/2024 12:00:00 AM | Google
  • ★★★★★ Hadeel Satti
    | Read Full Review
    10/26/2024 12:00:00 AM | Google
  • ★★★★★ Scott Evans
    Not the first or last car we have/will purchase from this dealer. The team is super professional and very authentic in how they view customer relationships. Weve consistently been treated exceptionally well and have always walked away with a car we are proud to drive at a price that we could afford. Well done guys! | Read Full Review
    10/26/2024 12:00:00 AM | Google
  • ★★★★★ Michelle Pierce
    Quick and easy, answered all questions about the vehicle. It actually wasn't a hassle to buy a car ( other than paying for it). | Read Full Review
    10/26/2024 12:00:00 AM | Google
  • ★★★★★ Mary Grace Pattison
    Very organized and efficient! Dan Walker was great to work with and understood what I was looking for in a car. | Read Full Review
    10/21/2024 12:00:00 AM | Google
  • ★★★★★ Bill Chapman
    Great staff, they work hard to not just sell you something. But truly listen to your needs. They make buying a car fun again | Read Full Review
    10/19/2024 12:00:00 AM | Google
  • ★★★★★ chad hollingsworth
    Ganley is my first and only choice for a new car. I would tell anyone in the market for a new or pre-owned car to go see the staff at Ganley. They always go above and beyond to help me out. | Read Full Review
    10/16/2024 12:00:00 AM | Google
  • ★★★★★ Alyssa Fry
    First time car buyer, I had a wonderful experience with Yassir. He helped me get a great deal with the car I wanted. Wonderful customer service from everyone! | Read Full Review
    10/15/2024 12:00:00 AM | Google
  • ★★★★★ Natalie Santoro
    | Read Full Review
    10/15/2024 12:00:00 AM | Google
  • ★★★★★ Sonja Jovanovic
    Had a flat tire and service dept. Did a fantastic job. Thankful i got the road hazard contract! | Read Full Review
    10/14/2024 12:00:00 AM | Google
  • ★★★★★ Steve F.
    Dan W. salesman was very professional keep posted through the purchase of my new used vehicle. I would highly recommend Dan and Ken Ganley car dealership. | Read Full Review
    10/14/2024 12:00:00 AM | Google
  • ★★★★★ Michael Czyrba
    THE BEST PLACE to have your vehicle serviced!! My wife had a flat tire . She stopped at two garages as it was getting late in the day they refused to help. Putting air in the tire and getting to Ganley Volkswagen in North Olmstead pulling in the service bay and signing in at the service desk explaining how she needed help. Over heari | Read Full Review
    10/13/2024 12:00:00 AM | Google
  • ★★★★★ cory mcconville
    Carlo has been such staple and amazing help so far in my buying process. I am truly thankful for all his help and patience ! Also a thank you to Stephanie in internet sales, and Karen from westside imports for the referral ! Happy 3+ year Ganley employee and this will be my fourth personal car from the ganley brand in 4 years | Read Full Review
    10/10/2024 12:00:00 AM | Google
  • ★★★★★ Patrick Hurley
    | Read Full Review
    10/8/2024 12:00:00 AM | Google
  • ★★★★★ Richard ANTONELLI
    Did work in an acceptable manner and on time. | Read Full Review
    10/7/2024 12:00:00 AM | Google
  • ★★★★★ Stacey Pearl
    | Read Full Review
    10/5/2024 12:00:00 AM | Google
  • ★★★★★ JM Gavino
    Went for my first 10k mile service. From booking the appointment to the day I took it for service, every step was done with ease and "stress-free" at no cost. It was first time taking a car for a service here the US, I only know the bare minimum but not the "process" itself. So I dont know what to expect. I did book online appoin | Read Full Review
    10/5/2024 12:00:00 AM | Google
  • ★★★★★ Sara Adams
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    10/2/2024 12:00:00 AM | Google
  • ★★★★★ Patty Dete
    Amazing service! Ben and Doug were wonderful to work with! Love my new Taos!!! | Read Full Review
    10/1/2024 12:00:00 AM | Google
  • ★★★★★ Walkiria As'ad
    I had an absolutely wonderful experience at Volks Wagon of North Olmsted, thanks to Daniel! He went above and beyond in making the entire process smooth and enjoyable. Not only was he professional and attentive, but he also took the time to entertain my toddler, keeping him busy and happy, which allowed me to focus on finding the rig | Read Full Review
    10/1/2024 12:00:00 AM | Google
  • ★★★★★ Tom L
    I had a good experience buying a new GTI from them. I didn’t feel pressured, the salesperson (Sonja) answered all of my questions, and I felt the price was fair. This is actually the second GTI I’ve purchased from this dealership. I would recommend them to anyone else. | Read Full Review
    10/1/2024 12:00:00 AM | Google
  • ★★★★★ Megan Krueger
    | Read Full Review
    9/29/2024 12:00:00 AM | Google
  • ★★★★★ Barry Sanders
    I’ve taken my VW’s to Ken Ganley for service and it has been OUTSTANDING!! Everything has been done in a professional and timely manner!! And Chris is service is the BEST!!! He’s someone who truly cares about his job and the customer. | Read Full Review
    9/29/2024 12:00:00 AM | Google
  • ★★★★★ michelle musarra
    Seamless, great team…. Love them all | Read Full Review
    9/29/2024 12:00:00 AM | Google
  • ★★★★★ Sameera Moore
    Matt Geraci did an awesome job with the lease of my Volkswagen atlas crossbody definitely would return and get something new again | Read Full Review
    9/28/2024 12:00:00 AM | Google
  • ★★★★★ Ashleigh Sullins
    Ben Stroh is the best. He was very professional and patient answering my many questions. I came in not sure what I wanted and he helped me find a car that was the best fit for me. I am so happy with my experience! | Read Full Review
    9/28/2024 12:00:00 AM | Google
  • ★★★★★ Gregory Plona
    Terrible experience with volkswagen. My 2024 atlas has not worked for the last 5 months (IT WAS ONLY 2 MONTHS OLD WHEN IT STOPPED WORKING). After 4 attempts to replace the main computer, it still does not work. Even after opening a lemon law case with corporate vw, both ken ganley and corporate have been zero help in resolving the | Read Full Review
    9/28/2024 12:00:00 AM | Google
  • ★★★★★ Sherry Burgert
    I walked in close to closing just to look at an atlas to compare it to other vehicles I've been looking at and Dan was very helpful and honest. No pressure. After I left the dealership I text him a couple of times. He was always very honest. I returned to buy the vehicle and I could not be happier | Read Full Review
    9/26/2024 12:00:00 AM | Google
  • ★★★★★ Lisa Nixon
    Working with Dan and the Ken Ganley team has been great. Any questions or concerns and they are always available to help, Thanks for great service! | Read Full Review
    9/25/2024 12:00:00 AM | Google
  • ★★★★★ Dan
    Matt Geraci at Ganley Westside Imports was great! Easy conversation, never pushy, and listened to the specifics I wanted to get out of the deal - and he delivered. Pleasure to work with him. | Read Full Review
    9/22/2024 12:00:00 AM | Google
  • ★★★★★ Sica Lynne
    10/10 would recommend leasing through Ken Ganley. They went over multiple options that would fit our budget & they helped come up with the best plan. Explained everything to a T & made sure we were confident in our decision! Couldn’t asked for better service from Dan Walker (helped us out though he’s usually at VW) & sales manager Et | Read Full Review
    9/22/2024 12:00:00 AM | Google
  • ★★★★★ Alyssa Ruff
    Great and very fast car services for my car repairs. | Read Full Review
    9/20/2024 12:00:00 AM | Google
  • ★★★★★ Emery Burton
    Dan my salesman was very helpful in getting me a car that fitted my budget i recomend anyone looking for a good car with a good warrenty ken ganley north olmstead is were u want to go cantrell | Read Full Review
    9/19/2024 12:00:00 AM | Google
  • ★★★★★ Molly Butterfield
    Stephen was amazing! Got my into a 2025 jeta and I’m obsessed already. The process was extremely easy, pleasant, and quick! Stephen explained everything in detail and answered any questions or concerns that I had. I would recommend him to anyone and for sure will be back! | Read Full Review
    9/19/2024 12:00:00 AM | Google
  • ★★★★★ Violet Romanak
    | Read Full Review
    9/19/2024 12:00:00 AM | Google
  • ★★★★★ Tracy Hassey
    Outstanding service, knowledgeable employees and overall great experience. I have been a repeat customer here for years | Read Full Review
    9/19/2024 12:00:00 AM | Google
  • ★★★★★ Angela T
    I recently had to take my car in for unexpected service, and I cannot say enough great things about the customer service that I received when I arrived. I was greeted by multiple team members, and everyone was so kind and helpful. The area was clean, and the entire experience went without any difficulty and I was highly satisfied wi | Read Full Review
    9/18/2024 12:00:00 AM | Google
  • ★★★★★ Oriana Shelton
    Service was great as always! Matt Geraci was such a huge help! 10/10 | Read Full Review
    9/18/2024 12:00:00 AM | Google
  • ★★★★★ Tausha Johnson
    I had a fantastic experience with the service department, with special thanks to the remarkable service manager, Logan. From start to finish, he displayed an impressive level of efficiency and friendliness. He quickly addressed and resolved my issue, demonstrating both expertise and a genuine commitment to customer satisfaction. It's | Read Full Review
    9/18/2024 12:00:00 AM | Google
  • ★★★★★ S C
    I recently took my car in for service and I couldn’t be more pleased with the entire experience. From the moment I arrived, the staff was friendly, professional, and attentive. They listened to my concerns and provided clear communication about the work that needed to be done. The service team was thorough and efficient, completing | Read Full Review
    9/18/2024 12:00:00 AM | Google
  • ★★★★★ Kylie Nguyen
    Absolutely the best group of staff ever. Daniel Walker was my guy got me hooked up with exactly what I went in asking for. I had an interesting situation and Carlo and Darwin and Chad but especially Carlo were my saviors financing my first car . They were were so helpful and straight up. I honestly didn’t think I would walk out with | Read Full Review
    9/16/2024 12:00:00 AM | Google
  • ★★★★★ Reanna Chenevert
    Was done quickly and well | Read Full Review
    9/16/2024 12:00:00 AM | Google
  • ★★★★★ Emily Frank
    We went here for my last oil change. They marked my front brakes at red but didn't let me know that they needed changed. We caught that after leaving and ended up swapping them ourselves. We went to change the oil ourselves today and found that they also stripped every single screw on the skid plate cover and had the oil filter screw | Read Full Review
    9/16/2024 12:00:00 AM | Google
  • ★★★★★ Lisa Hahner
    Where should I start. 4th lease from Ganley. But I caught them lying and scamming in the service department. Took car in, we marked the tires for rotation & purposely didn’t say we knew the tire had a plug. We went in for oil change rotation and look at tire. Picked it up. Light just needed reset. Ok. Got home. No tire rotation and s | Read Full Review
    9/14/2024 12:00:00 AM | Google
  • ★★★★★ Cliffton Balka
    Jeff in the parts department is a fricking Rockstar. After another dealership looked up a part for me and said they didn’t have it and North Olmsted did, Jeff got me the actual part I needed. Not only that, he called me knowing what I was about to undertake and gave me some critical pointers. Highly recommend. I also had an awesome e | Read Full Review
    9/13/2024 12:00:00 AM | Google
  • ★★★★★ Robert Raymond
    Very good experience. The wait was a little long, but the overall service was great. | Read Full Review
    9/12/2024 12:00:00 AM | Google
  • ★★★★★ B P
    Definitely the worst car I've ever owned. I got my VW Tiguan with 0 miles, and it’s been nothing but trouble—tons of recalls, multiple services, electronic issues, you name it. Now, with only 60k miles, the EPC light came on, and the car is not drivable. When I called, they told me to wait 2 weeks for an appointment because there wer | Read Full Review
    9/10/2024 12:00:00 AM | Google
  • ★★★★★ Brad Kennett
    Dan Walker did a great job. Fast, easy and helpful. | Read Full Review
    9/7/2024 12:00:00 AM | Google
  • ★★★★★ Joe Muniz
    | Read Full Review
    9/7/2024 12:00:00 AM | Google
  • ★★★★★ Brendan D
    Ben and Carlo were amazing to work with. All of the preconceived notions people have about buying a car were entirely nonexistent there. This was the first time I’ve shopped for an electric car and I had looked at other options prior, but it was refreshingly different working with them! I felt comfortable, I felt laid back. There was | Read Full Review
    9/5/2024 12:00:00 AM | Google
  • ★★★★★ Seth Lamp
    | Read Full Review
    9/4/2024 12:00:00 AM | Google
  • ★★★★★ Christine Protiva
    | Read Full Review
    8/31/2024 12:00:00 AM | Google
  • ★★★★★ Kat Houston
    Great experience from start to finish. Estimate was accurate, repairs were done very timely and staff was pleasant. | Read Full Review
    8/31/2024 12:00:00 AM | Google
  • ★★★★★ Judy Justus
    | Read Full Review
    8/31/2024 12:00:00 AM | Google
  • ★★★★★ lisa hahner
    We’ve bought our last 4 cars at a Ganley but the service department at G Northern VW is way over booked. Had oil change appointment at 9:00am, car ready at 11:45am. Thank goodness we dropped it off, last time hubby sat for 2 hours too. | Read Full Review
    8/31/2024 12:00:00 AM | Google
  • ★★★★★ Moe Jaber
    Honestly can’t recommend. They do a very poor job of setting proper expectations and terrible follow up. A routine oil change takes 3 hours. Try and schedule additional services like AC diagnostic, spark plug replacement, and etc; they can’t even give you an appointment to bring it back in. Very difficult to work with. Not even sure | Read Full Review
    8/31/2024 12:00:00 AM | Google
  • ★★★★★ chad schafer
    | Read Full Review
    8/29/2024 12:00:00 AM | Google
  • ★★★★★ David Payne
    Friendly. Knowledgeable. Informed of all service needed and performed in a timely manner. | Read Full Review
    8/29/2024 12:00:00 AM | Google
  • ★★★★★ Vincent Matthews
    Terrible once again. The older gentleman at the service department was quite unpleasant and when I brought this to his attention he expressed this was a product of how busy they were. I scheduled a “non-drop off” appointment for an oil change at 1:00 pm. At 2:00 pm my car had not moved and was still waiting to even be looked at. I de | Read Full Review
    8/29/2024 12:00:00 AM | Google
  • ★★★★★ Polina Kornyushenko
    Love my Tiguan! Thanks so much to Dan W. for making it happen!! | Read Full Review
    8/28/2024 12:00:00 AM | Google
  • ★★★★★ Daniel Torres
    | Read Full Review
    8/23/2024 12:00:00 AM | Google
  • ★★★★★ Adria Vega
    | Read Full Review
    8/22/2024 12:00:00 AM | Google
  • ★★★★★ Narcis Nicula
    Excellent service. The only minor thing was : I had new tires installed with 100% warranty. After several months one tire went bad. I had it replaced and the warranty covered only 80%… | Read Full Review
    8/22/2024 12:00:00 AM | Google
  • ★★★★★ Dr. Lewis
    Matt did an outstanding job assisting my sister with leasing a new Taos. He took time to set the car up for her, explain the options and how they work, as well as making her feel comfortable asking any additional questions regarding her new car. I reccomend you speak to him if your looking at a VW. | Read Full Review
    8/19/2024 12:00:00 AM | Google
  • ★★★★★ Katie Lewis
    Matt Geraci is the absolute best !!! So patient and kind!! Would recommend him to anyone ! | Read Full Review
    8/16/2024 12:00:00 AM | Google
  • ★★★★★ Connie Henderson
    Matt Gracy made my car buying experience very easy…Great salesman! Thanks | Read Full Review
    8/16/2024 12:00:00 AM | Google
  • ★★★★★ Jen McMonagle
    A wonderful experience! Lexi De Leon, Matt Geraci, and Carlo Matos were all so helpful in the purchase of our new ID.4! | Read Full Review
    8/15/2024 12:00:00 AM | Google
  • ★★★★★ Kimberly K
    We had our car in for an oil change a week ago. Four days after it was in, the check engine light came on. We ended up being able to get in at the Brunswick VW sooner than the North Olmsted one that had just done our oil change. The Brunswick location found the issue was related to an EVAP line that there had been a technical serv | Read Full Review
    8/12/2024 12:00:00 AM | Google
  • ★★★★★ Wombedbarrel
    Ben and Carlo are top notch! Even during a stormy situation where the dealership had no power we were still able to make a deal and get me into an amazing vehicle. | Read Full Review
    8/8/2024 12:00:00 AM | Google
  • ★★★★★ Will Penny
    How is anyone supposed to call??? All the numbers listed to call goes to an operater and then dial tone. Please fix this.HOW IS ANYONE SUPPOSED TO GET SERVICE???? TERRIBLE | Read Full Review
    8/7/2024 12:00:00 AM | Google
  • ★★★★★ Ireland smcc softball
    Doug and Doug are fair, professional and trustworthy, highly recommend! | Read Full Review
    8/4/2024 12:00:00 AM | Google
  • ★★★★★ PTHgaming
    Had a really good customer experience, Matt was very helpful with everything, and very good at thoroughly explaining details of the cars. | Read Full Review
    8/3/2024 12:00:00 AM | Google
  • ★★★★★ Robert Long
    Got the exact car I wanted new and at the price I wanted. My salesperson went out his way to get me the car and payment I wanted. He drove all the way to West Virginia to pickup the exact car I wanted. If you want the car you want at a great price Dan Walker is your guy. | Read Full Review
    7/31/2024 12:00:00 AM | Google
  • ★★★★★ Wayne Horvath
    Perfect car buying experience! | Read Full Review
    7/30/2024 12:00:00 AM | Google
  • ★★★★★ Brittany Hurd
    Matt Geraci was extremely helpful, knowledgeable and professional. He greeted us immediately, listened and delivered the perfect car. Sales manager, Carlo Matos, was also informative and professional. Finance manager, Sandi Kuzma was kind and gracious as we finalized the paperwork. From the moment we walked in until the time we dr | Read Full Review
    7/26/2024 12:00:00 AM | Google
  • ★★★★★ Maddie Asmar
    I test drove a Tiguan and a Taos and they both were amazing! Dan was super helpful and insightful! | Read Full Review
    7/23/2024 12:00:00 AM | Google
  • ★★★★★ Tanner w
    | Read Full Review
    7/23/2024 12:00:00 AM | Google
  • ★★★★★ Mark Adair
    Great sales experience here with Matt Geraci. Friendly and courteous staff as well. Will come back for our next vehicle. | Read Full Review
    7/21/2024 12:00:00 AM | Google
  • ★★★★★ Lindsay Adair
    Great experience, very streamlined and they listened exactly to what I needed. Would absolutely come back again. Matt Geraci was a fantastic salesman that helped us tremendously. Thank you!! | Read Full Review
    7/21/2024 12:00:00 AM | Google
  • ★★★★★ Rick Lyle
    Top notch dealer from the day you buy the car, to the day you go back to trade it in, and every day in between. I've bought two cars from them and couldn't be happier. Looking for a new VW?? You gotta go to Ganley!! | Read Full Review
    7/17/2024 12:00:00 AM | Google
  • ★★★★★ Michael Weber
    Had a great experience purchasing a new vehicle at Ken Ganley VW. The facility was well-maintained, and the staff we interacted with was pleasant. Mr. Stephen Stropko did a fantastic job assisting us with the process. He was amiable and professional which made the whole experience quite smooth. Would certainly recommend this locat | Read Full Review
    7/15/2024 12:00:00 AM | Google
  • ★★★★★ Brad Pausche
    | Read Full Review
    7/13/2024 12:00:00 AM | Google
  • ★★★★★ Katie Orlando
    It was the best car buying experience I have ever had. John Ramgren is the best. I would definitely recommend Ganley Volkswagon!!! | Read Full Review
    7/11/2024 12:00:00 AM | Google
  • ★★★★★ Emily Langan
    Great dealership and Matt Geraci was the best! Highly recommended coming here and having him help you when looking for your next car! | Read Full Review
    7/8/2024 12:00:00 AM | Google
  • ★★★★★ Erik Ryberg
    | Read Full Review
    7/5/2024 12:00:00 AM | Google
  • ★★★★★ Blake
    Matt Geraci was great. Very knowledgable on the Atlas! | Read Full Review
    7/5/2024 12:00:00 AM | Google
  • ★★★★★ Charles Gipson
    Matt Geraci exemplifies the pinnacle of perfection in car sales associate land if there is such a thing, And! We can all dream can't we? | Read Full Review
    7/2/2024 12:00:00 AM | Google
  • ★★★★★ Steven Sparks
    Sonja & the finance people were great. Found a good deal on what we were looking for. Painless and relatively quick. | Read Full Review
    6/22/2024 12:00:00 AM | Google
  • ★★★★★ Kelina C
    Dan Walker is absolutely amazing. I was having such a difficult time finding the right car for me, it was dealership after dealership and I just wasn’t satisfied with the service or the cars I was being shown and was ready to stop looking and try again in a few months. I walked in and Dan jumped right into action, giving me all the f | Read Full Review
    6/20/2024 12:00:00 AM | Google
  • ★★★★★ Cathy Nussbaum
    Great service from the moment we set foot in the parking lot. | Read Full Review
    6/19/2024 12:00:00 AM | Google
  • ★★★★★ Ferenc Sanderson
    Ganley VW handled the tire replacement project with professionalism. I was happy with the outcome especially during a busy service department season. | Read Full Review
    6/19/2024 12:00:00 AM | Google
  • ★★★★★ Daniela Alarcon
    Matt was great helping me buy my next car | Read Full Review
    6/18/2024 12:00:00 AM | Google
  • ★★★★★ Wady Hassan
    I recently purchased a car and I couldn't be happier with my experience! From the moment I walked into the dealership, I was greeted with friendly and knowledgeable staff who made the entire process smooth and stress-free. The selection of vehicles was impressive, and I found exactly what I was looking for. The test drive was a breez | Read Full Review
    6/18/2024 12:00:00 AM | Google
  • ★★★★★ Leisa Ann Mcclellan
    Attentive, personable, clear, and fair customer service. Abby Boland and the whole VW team were a pleasure to work with. Highly recommend. | Read Full Review
    6/16/2024 12:00:00 AM | Google
  • ★★★★★ Jacob Doxey
    | Read Full Review
    6/15/2024 12:00:00 AM | Google
  • ★★★★★ Ryan Dale
    | Read Full Review
    6/15/2024 12:00:00 AM | Google
  • ★★★★★ joey powell
    | Read Full Review
    6/15/2024 12:00:00 AM | Google
  • ★★★★★ Seth Webber
    | Read Full Review
    6/15/2024 12:00:00 AM | Google
  • ★★★★★ Samantha Chernosky
    Jasmine and Chris in service were absolutely wonderful in assisting me with scheduling my car, setting aside a loaner car for me, communicating with me in an effective way (texting) and having my cars check engine light diagnosed AND fixed, my sunglasses holder replaced and a new battery in my key fob all in 24 hours. Thank you guys | Read Full Review
    6/13/2024 12:00:00 AM | Google
  • ★★★★★ Leisa Ann Mcclellan
    Attentive, personable, clear, and fair customer service. | Read Full Review
    6/13/2024 12:00:00 AM | Google
  • ★★★★★ Olivia Bartok
    Doug, Dan and Louis really helped ease this process along for me. I test drove the vehicle I wanted on a Saturday and it was mine by that Wednesday. They really know how to make you feel like they value you. They were very personable and I would recommend anyone to get your VW from here. | Read Full Review
    6/13/2024 12:00:00 AM | Google
  • ★★★★★ Mark Formanns
    I bought my 2023 GTI at this dealer. It truly was a 5 star experience. The service department has friendly knowledgable staff which have made it a pleasure for routine service. | Read Full Review
    6/11/2024 12:00:00 AM | Google
  • ★★★★★ Walter Zenowicz
    | Read Full Review
    6/9/2024 12:00:00 AM | Google
  • ★★★★★ Kylee Clark
    Stephen was an absolute gem to work with. He answered every question via text and call. He chose the perfect vehicle for me and kept it under my price range (which I didn’t know was possible). Best yet, he was able to help me out of a difficult situation with my other vehicle without requiring a ton of money or other sacrifices. The | Read Full Review
    6/7/2024 12:00:00 AM | Google
  • ★★★★★ Mike Murphy
    Great experience with Matt Geraci, knowledgeable of vw brand which helped in our buying decision. | Read Full Review
    6/7/2024 12:00:00 AM | Google
  • ★★★★★ A pure Irish potato
    Just bought a Tiguan today from Sonja , she was very nice and helpful I love the car 10/10 | Read Full Review
    6/7/2024 12:00:00 AM | Google
  • ★★★★★ Joanna Huber
    Worked with Yasser to purchase a car for my son. He was friendly, helpful and patient as we made our decision. I’m happy we purchased with him and would recommend him to others. | Read Full Review
    6/3/2024 12:00:00 AM | Google
  • ★★★★★ Robbie Huber
    Me and my mom worked with Yasser to purchase a new car. He was very helpful throughout our decision making process and guided us to finding the perfect vehicle. His service exceeded salesmen we dealt with at other dealerships and I highly recommend him and Ken Ganley. | Read Full Review
    6/3/2024 12:00:00 AM | Google
  • ★★★★★ Britney Dajani
    | Read Full Review
    6/3/2024 12:00:00 AM | Google
  • ★★★★★ Ali Shanahan
    Abby and Doug were fantastic to work with! It was our first time purchasing a vehicle at KG and highly recommend the process and professionalism of this location. Abby is just a fantastic person that you can’t help but want to work with! They are both so warm, friendly and fun! We walked away getting a great price on a new car that w | Read Full Review
    6/3/2024 12:00:00 AM | Google
  • ★★★★★ Randie Taylor
    I have been using their service department for several years. The staff is very friendly and knowledgeable. They go over everything in detail and take the time to answer all of my questions. I highly recommend! | Read Full Review
    5/31/2024 12:00:00 AM | Google
  • ★★★★★ Akaniao Kozeniewski
    Fantastic customer service. | Read Full Review
    5/30/2024 12:00:00 AM | Google
  • ★★★★★ Slow Rider
    Sonja, was terrific. Truly a nice genuine person. | Read Full Review
    5/28/2024 12:00:00 AM | Google
  • ★★★★★ Linda Jovanovic
    Sonja is the absolute best salesperson. Always working hard for her customers! | Read Full Review
    5/28/2024 12:00:00 AM | Google
  • ★★★★★ Reis Mackenzie
    Matt Geraci is RUDE. He said he would call me when my plates came in, i bought the car in July and didn’t receive a call until January 13th. I received two tickets for expired tags and then when I received my plates, the registration was expired. I was pulled over LEAVING the dealership that i just paid to receive my plates. I refus | Read Full Review
    5/28/2024 12:00:00 AM | Google
  • ★★★★★ brian baker
    They were able to do all the negotiating over the phone. This allowed me to only spend forty minutes in the dealership to purchase a new vehicle. I would highly recommend this dealership! | Read Full Review
    5/24/2024 12:00:00 AM | Google
  • ★★★★★ Yalonda Tharps
    | Read Full Review
    5/23/2024 12:00:00 AM | Google
  • ★★★★★ Natalie Adam
    Doug and Yesser were fantastic to work with. They listened to our needs and worked diligently to get our payments to an ideal amount. I would highly recommend both Doug and Yesser. They went out their way to ensure my husband and I had a pleasant experience. | Read Full Review
    5/21/2024 12:00:00 AM | Google
  • ★★★★★ Jason Dell
    Quick service | Read Full Review
    5/21/2024 12:00:00 AM | Google
  • ★★★★★ Brenda Robinson
    Great service when having appointments keep up the good work | Read Full Review
    5/21/2024 12:00:00 AM | Google
  • ★★★★★ Preston Sorrell
    | Read Full Review
    5/21/2024 12:00:00 AM | Google
  • ★★★★★ Karen Menyhart
    loved the automated text system, perfect for when you are busy, no need to call in | Read Full Review
    5/19/2024 12:00:00 AM | Google
  • ★★★★★ Abe Cruise
    | Read Full Review
    5/19/2024 12:00:00 AM | Google
  • ★★★★★ Melissa Gamble
    I came in for a standard oil change. Staff came to me with recommendations for windshield wipers, tire rotation, and diagnostic needed for a "small oil leak." The charge was going to be over $400. I declined. We have an extended service plan with another dealership, and wanted to take it there. After taking to the other VW Dealership | Read Full Review
    5/19/2024 12:00:00 AM | Google
  • ★★★★★ Jenna Wyrwas
    | Read Full Review
    5/17/2024 12:00:00 AM | Google
  • ★★★★★ Nadine Graham
    Amazing service, most comfortable car buying experience. Ben took great care of the entire process. Definitely would recommend this dealership. | Read Full Review
    5/17/2024 12:00:00 AM | Google
  • ★★★★★ Kristen Martin
    | Read Full Review
    5/16/2024 12:00:00 AM | Google
  • ★★★★★ Shannon Perrott
    Dan (sales) was great to work with…. Highly recommended! | Read Full Review
    5/15/2024 12:00:00 AM | Google
  • ★★★★★ petr zalesky
    Was good experience | Read Full Review
    5/14/2024 12:00:00 AM | Google
  • ★★★★★ Barbara Rush
    | Read Full Review
    5/14/2024 12:00:00 AM | Google
  • ★★★★★ John Zoller
    | Read Full Review
    5/9/2024 12:00:00 AM | Google
  • ★★★★★ Erica Brenner
    Welcoming and interested in what the customer is looking for is how I would describe Abby and Steve! They were truly committed to working for a great deal that delivered what we were looking for. It was a sincere pleasure working with them! Follow up calls have also been handled quickly and with great care. | Read Full Review
    5/9/2024 12:00:00 AM | Google
  • ★★★★★ Angelica Boucher
    Great experience at this location. I was able to obtain the exact vehicle I was looking for within a reasonable time and personnel were friendly. | Read Full Review
    5/9/2024 12:00:00 AM | Google
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