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Classic Volkswagen

★★★★★(28)read reviews

8465 Tyler Blvd, Mentor, OH 44060

(440) 701-4327 Ask About Our Service Specials!

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Mon: 7:00 AM - 7:00 PMTues: 7:00 AM - 7:00 PMWed: 7:00 AM - 7:00 PMThur: 7:00 AM - 7:00 PMFri: 7:00 AM - 6:00 PMSat: 7:00 AM - 3:00 PMSun: Closed

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No one knows Volkswagen vehicles better than Volkswagen-Certified Technicians. Every factory-trained tech has the hands-on experience to know your car inside and out. When it comes to service, Oklahoma City Volkswagen has everything your Volkswagen needs, including knowledge of the service your car needs throughout its lifetime.

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Customer Reviews

★★★★★ isaac triplett
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11/6/2024 12:00:00 AM | Google
★★★★★ Tony Sustarsic
Extremely happy with the service provided to me. I brought my wife's Tiguan to have an oil leak addressed after getting less than stellar service from another VW dealership. Classic immediately diagnosed the issue (a faulty drain plug), replaced it, and changed the oil. The technician even sent me a video of our car on the lift to sh | Read Full Review
10/22/2024 12:00:00 AM | Google
★★★★★ Athina Iorillo
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10/12/2024 12:00:00 AM | Google
★★★★★ DanK
People are great. Don’t expect to do your own DIY though. They over torque everything to ensure you’ll be back to them. Can’t even do my own rear brakes after these guys have had their hands on it because everything is waaaay over torqued | Read Full Review
10/12/2024 12:00:00 AM | Google
★★★★★ jspring45
Ah everyone knows buying a car isn’t the most fun time. Hector was fantastic to deal with made the process easy and fun. I appreciate that, finance manager Nick was also a pleasure quick and easy with great explanation. Thank you both. | Read Full Review
10/3/2024 12:00:00 AM | DealerRater
★★★★★ Akshay Rana
Nick and Tom are a killer duo who got me a great deal and made it seamless. Not only did Tom work around me not being able to come in until the deal was basically done, but he got me with Nick who was able to beat out a credit unions interest rates. Thank you both as well as the GSM for still caring for your customers! | Read Full Review
9/24/2024 12:00:00 AM | Google
★★★★★ Jared Spring
Ah everyone knows buying a car isn’t the most fun time. Hector was fantastic to deal with made the process easy and fun. I appreciate that, finance manager Nick was also a pleasure quick and easy with great explanation. So Thank you Hector and Nick. | Read Full Review
9/18/2024 12:00:00 AM | Google
★★★★★ Tina Buehner
Sean is a very professional and patient salesman. He answered all of our questions and put up with my sarcasm. Sean trusted me with his life as he held on for dear life in the back seat during our test drive. He’s prompt at communication and is quick to resolve any issues. Who can seal the deal in under 3 hours? Sean can! Let’s not | Read Full Review
9/17/2024 12:00:00 AM | Google
★★★★★ Solomon Brinkman
Best experience I've had buying a car. The salesman was awesome and went above and beyond for me. 10/10 will come back in the future. | Read Full Review
9/9/2024 12:00:00 AM | Google
★★★★★ Solomonbrinkman
Best experience I've had buying a car hands down! The salesman went above and beyond to help me. | Read Full Review
9/9/2024 12:00:00 AM | DealerRater
★★★★★ Tom Weber
Couldn't have asked for a better experience with Sean P. and the GM. No pressuring into buying, just gave me all the facts about the model I wanted and my trade-in, and let me make my decision. If you're in the market for a Volkswagen I would absolutely recommend Classic. | Read Full Review
9/3/2024 12:00:00 AM | Google
★★★★★ J Buckles
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8/31/2024 12:00:00 AM | Google
★★★★★ Jeremy David Bendik-Keymer
A reliable place. Tom Kirschstein has consistently been a good salesman and a nice person. Jay in service has also been helpful and friendly -- the whole service team has been that way. Mike runs a good operation. Been going here for a decade and dealt with them re. multiple VWs. | Read Full Review
8/31/2024 12:00:00 AM | Google
★★★★★ linda weigel
As I have said over 2 years ago when I purchased my VW Jetta I would never go to another VW dealership again. I recently had a service issue with my Jetta and took it in for repair..Bobby Dills the Service Advisor is the nicest , most patient and understanding..You should be thrilled that you have such a great employee. While fixing | Read Full Review
8/22/2024 12:00:00 AM | Google
★★★★★ Glenn Wilder
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8/15/2024 12:00:00 AM | Google
★★★★★ Holly Season Dumek
This team is awesome! Hayley, Alejandro, and Nick, provided my husband and me with an exceptional purchasing experience. They were friendly, fun, and professional all at once. I feel great about the vehicle I purchased and the deal we made on it. The process was reasonably quick, and I never felt pressured in any way. I would no | Read Full Review
8/1/2024 12:00:00 AM | Google
★★★★★ griflynd
previous buying experience was a joy. Knowledable sales rep and dealer stock.Had what we wanted and made purchase very easy. | Read Full Review
7/29/2024 12:00:00 AM | DealerRater
★★★★★ Susan Mugnano
They went the extra mile to find the car we wanted. The car was delivered within 3 days to their dealership. The process was easy and fast. Sean Palko took the time to make sure we understood how to use all the bells and whistles we needed! | Read Full Review
7/15/2024 12:00:00 AM | Google
★★★★★ Kirk Carlsen
Sean and the rest of the Classic VW team were professional and have integrity when dealing with customers. They made the car buying experience very enjoyable. Highly recommended by this happy customer! | Read Full Review
7/8/2024 12:00:00 AM | Google
★★★★★ Barrister Publishers
After an accident where one of our company cars was totaled, as the car was a manual transmission (which we prefer), it was difficult to find one to replace the totaled vehicle. We looked all over the SE, after seeing nothing available in Georgia. Several out of state auto dealers exhibited questionable behavior. Only two cars wer | Read Full Review
6/27/2024 12:00:00 AM | Google
★★★★★ Kyle Me
My one star rating is purely based on any interaction i’ve had with Mark who i believe is the service advisor. Over the 4 years of my ownership of my gti anytime speaking with Mark he has always been rude and offers no help at all. I know he’s been working there for a long time which would make me think he knows how to speak with cus | Read Full Review
6/25/2024 12:00:00 AM | Google
★★★★★ Georgene Bosich
From the moment we walked in to the Classic VW dealership until we drove out of the parking lot in our new Taos, we had an A+ experience. Sean and Nick are the best. In a world where customer service has gone by the wayside, Classic is doing something right. We were supported and made comfortable every step of the way. Thank you bot | Read Full Review
6/15/2024 12:00:00 AM | Google
★★★★★ charmedlifebygigi
From the moment we walked in to the Classic VW dealership until we drove out of the parking lot in our new Taos, we had an A+ experience. Sean and Nick are the best. In a world where customer service has gone by the wayside, Classic is doing something right. We were supported and made comfortable every step of the way. Thank you both | Read Full Review
6/15/2024 12:00:00 AM | DealerRater
★★★★★ Ava Lanning
We were mailed a "complimentary" multi-point inspection offer. We drove 50 minutes to get this done, and were planning on having any needed work done here. Then we're told, it's only a "visual inspection" that's complimentary after getting a service done.. even on your website it says there is no charge for this, and you currently h | Read Full Review
6/6/2024 12:00:00 AM | Google
★★★★★ Alysa Bailey
This is my third VW lease, I just got the 2024 Atlas Cross Sport w/ Technology and I’m in love! I’ve worked with Hector for each lease and he goes above and beyond every single time, even during the lease. He brought me multiple vehicles from the Classic family when I couldn’t decide what I wanted, and ended up getting me in my first | Read Full Review
5/24/2024 12:00:00 AM | Google
★★★★★ Jessica Nutting
The people in the service department are only friendly to some and rude to others. Really loved seeing a SALES car in a handicapped designated area. The stripes are meant for people with wheel chair ramps. Did I need one? No, but handicap people buy cars too. Pretty sure a dealership could find a different area to park a car that is | Read Full Review
5/23/2024 12:00:00 AM | Google
★★★★★ Karen Bertholf
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5/21/2024 12:00:00 AM | Google
★★★★★ James Stevens
Tom, Jennifer, Nick & especially Dan were all extremely friendly, truthful & professional. They answered all of my questions quickly & honestly. Jennifer made it easy for me to decide to pursue purchase of the Taos & Tom was very upfront & fair with his proposal. Dan showed us everything we needed to see and know. Nick was quick, eff | Read Full Review
5/19/2024 12:00:00 AM | Google

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