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Classic Volkswagen
★★★★★(54)read reviews

8465 Tyler Blvd, Mentor, OH 44060

(440) 701-4327 Ask About Our Service Specials!

Service Offers

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$25 Off Genuine VW Brake Pad Replacement Per Axle¹¹Click Here for Details

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$79.95 Oil and Filter Service¹Click Here for Details

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$20 Off Mid-Week Special⁹Click Here for Details

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$149.95 VW Economy Battery and Installation³Click Here for Details

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No Charge Tire and Alignment Safety Inspection⁵Click Here for Details

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Receive a 15% rebate when you purchase select accessories!

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Get 20% Off Your VW DriverGear Purchase with this Online Promotion

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No Charge Wiper Blade Installation⁷Click Here for Details

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Pay $5 per month for 12 months of SiriusXM!

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Business Hours

Mon: 7:00 AM - 7:00 PMTues: 7:00 AM - 7:00 PMWed: 7:00 AM - 7:00 PMThur: 7:00 AM - 7:00 PMFri: 7:00 AM - 6:00 PMSat: 7:00 AM - 3:00 PMSun: Closed

Volkswagen Quality and expertise at a real value.

No one knows Volkswagen vehicles better than Volkswagen-Certified Technicians. Every factory-trained tech has the hands-on experience to know your car inside and out. When it comes to service, Classic Volkswagen has everything your Volkswagen needs, including knowledge of the service your car needs throughout its lifetime.

Expert Service Proprietary VW diagnostics and tools in the hands of qualified experts.
Daily Convenience Flexible hours. Online scheduling. Service Xpress.
Genuine VW Parts Identical to the factory originals, for uncompromised VW performance.
VW Accessories Designed to fit your VW model—and your lifestyle—beautifully.

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Customer Reviews

★★★★★ Kelly Blankenship
Service department at Classic Vw in Mentor is a joke!! My car has been having issues with the EPC light coming on and it going into limp mode! They have taken it back 4 times for the EPC light and once for the check engine light!! I just got my car back a week and a half ago, they said it was fixed. Just broke down again today!! I am | Read Full Review
7/29/2021 12:00:00 AM | Google
★★★★★ Rick. Or. Eric Geschke
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7/27/2021 12:00:00 AM | Google
★★★★★ izzyangelisabella
Great service from start to finish!! Definitely will be back! I will also recommend Tom Kirschstein to anyone looking to buy a Volkswagen! He was so easy to work with. | Read Full Review
7/26/2021 12:00:00 AM | DealerRater
★★★★★ Ally Ozinga
Their service department provides great customer service. From my experience, they are not pushy about upselling and do the work at a reasonable pace. The convenience of scheduling online (and open early Saturdays!) and the nice waiting area are pluses, too. | Read Full Review
7/24/2021 12:00:00 AM | Google
★★★★★ drvisigoth
Amazing. !!!!!! Hector is the best sales person in the world! Will not go any where else. I trust him. You can not say that about most sales people. | Read Full Review
7/12/2021 12:00:00 AM | DealerRater
★★★★★ Lacey Pekarcik
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7/1/2021 12:00:00 AM | Google
★★★★★ Barry Smith
Prompt, professional and courteous. Can't ask for more. | Read Full Review
6/29/2021 12:00:00 AM | Google
★★★★★ Chutney Windham
Sean Palko was terrific. My new VW purchase was easy and convenient. | Read Full Review
5/31/2021 12:00:00 AM | Google
★★★★★ Kelli Giambetro
They always treat us so nice when we take in our vehicle for service. | Read Full Review
5/31/2021 12:00:00 AM | Google
★★★★★ Phil Vedda
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5/16/2021 12:00:00 AM | Google
★★★★★ ROYRETIRED
I went to classic Volkswagen looking for a Tiguan SEL. Hector Rosado my salesperson was able to find me exactly what I was looking for. Hector was easy to work with and answered all my questions. I received The exact deal I wanted and the finance manager was able to give me a good deal on an extended warranty as well. Classic Volkswa | Read Full Review
5/8/2021 12:00:00 AM | DealerRater
★★★★★ Mike Mantho
Excellent experience as usual at Classic VW. Jennifer, Mike Chris, and the whole crew made the purchase experience very easy. 4th or 5th new VW I've purchased from Classic and it's always been a pleasant experience. | Read Full Review
5/6/2021 12:00:00 AM | DealerRater
★★★★★ Julie Schrickel
Classic VW in Mentor always goes above and beyond! Even though I have moved and have over a 30 minute drive now I still go to them! Everyone of their staff members are fantastic, from sales, receptionist, to the service department staff. Thank you for your positive attitudes and customer service always!! | Read Full Review
5/5/2021 12:00:00 AM | Google
★★★★★ Laura Morales
Let me start by saying I gave these people 438 dollars for no reason. It came out worse than how I left it. There was absolutely nothing they did. My car performs worse than before. I could probably bring it back to get it fixed again but I don’t feel like leaving my car there for 3 weeks so they can make it worse. Don’t bring your v | Read Full Review
5/4/2021 12:00:00 AM | Google
★★★★★ Nicholas
Big shout out to Mark Potokar in the service department for assuring two weeks ago that a jetta could have it's transmission flushed there no problem. And even upon calling back up today to inquire about the service that had been charged and performed the conversation began with asking if they did transmission flushes. To which he re | Read Full Review
4/29/2021 12:00:00 AM | Google
★★★★★ Patrick Jochum
Exceptional courteous service.. Beautiful facility.. Class act! | Read Full Review
4/28/2021 12:00:00 AM | Google
★★★★★ Katherine
Manager Mike was very friendly and when I told him our circumstances with my son’s car, he made the trade-in work toward purchase of a certified used vehicle. | Read Full Review
4/23/2021 12:00:00 AM | DealerRater
★★★★★ Richard Hood
Polite, informed staff. Probably the most comfortable and efficient care buying experience I've ever had. | Read Full Review
4/18/2021 12:00:00 AM | Google
★★★★★ Rhonda Osagie-Erese
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4/14/2021 12:00:00 AM | Google
★★★★★ Simpleman_2338
They did everything they said they would to help me get the vehicle I wanted and they helped me finding the best financial help with the vehicle | Read Full Review
4/8/2021 12:00:00 AM | DealerRater
★★★★★ Chad Leonard
Always helpful and professional. | Read Full Review
4/2/2021 12:00:00 AM | Google
★★★★★ Arte R Ledyard
Tom Kirchstein did an awesome job helping me out in my quest to buy a Jetta and have it shipped to me in Columbus. He had the exact car I wanted and went above and beyond in researching the shipping company and providing me timely information. I ended finding the car I wanted in Columbus, but was impressed that Tom took the time to | Read Full Review
2/27/2021 12:00:00 AM | Google
★★★★★ Laurie Burns
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2/12/2021 12:00:00 AM | Google
★★★★★ Sarah Alex
Had an oil change here. Service writer was friendly, polite & knowledgeable. The girl that sits at the small desk in the service department was friendly and welcoming as well!! Place was clean and beverages/snacks offered. Definitely recommend this dealership! | Read Full Review
1/28/2021 12:00:00 AM | Google
★★★★★ James Neumeyer
Best experience ever purchasing a car! Hector made it simple and covered all the details on my daughter’s car! I look forward to my next purchase there! | Read Full Review
1/15/2021 12:00:00 AM | Google
★★★★★ Corey Huffman
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1/14/2021 12:00:00 AM | Google
★★★★★ Adam Argraves
Great Experience! Pete was great and helped me seal the deal on a 2019 Tiguan. I would absolutely come back to Classic in the future. Sean was very professional as well, explaining some functions on a test drive and walking me through some paperwork. Do not hesitate to contact the team at Classic and see what they have to offer– you | Read Full Review
12/26/2020 12:00:00 AM | Google
★★★★★ Jody Wolf
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12/15/2020 12:00:00 AM | Google
★★★★★ swilding7
One of the best car buying experiences I’ve had. Mike Urban and the whole team at this dealership were very friendly and helpful when it came to any questions we had. I would definitely recommend anyone looking to buy a car to try this place first. | Read Full Review
12/2/2020 12:00:00 AM | Google
★★★★★ C Jeronimo
Best experience we ever had buying a car, very friendly, helpful at answering all our questions! I'm glad we came here. | Read Full Review
11/23/2020 12:00:00 AM | Google
★★★★★ Chief Carpenter
Always get first class care at Classic VW. Friendly expert Service Department and clean waiting area. I will be back. | Read Full Review
11/21/2020 12:00:00 AM | Google
★★★★★ amie wood
Helpful | Read Full Review
11/19/2020 12:00:00 AM | Google
★★★★★ ramonakaye44
What a great buying experience with Classic Volkswagen in Mentor, Ohio! Hector Rosado was so helpful & knowledgeable about the vehicles we wanted to look at & he was supportive & helpful in guiding us to the right vehicle. I can't rate my experience with Hector & all of the team at Classic VW high enough! Looking for a new car? Go | Read Full Review
11/10/2020 12:00:00 AM | DealerRater
★★★★★ Kimberli Vovko
Sean was so great to work with! We will definitely be back! | Read Full Review
11/9/2020 12:00:00 AM | Google
★★★★★ Don Pierce
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11/6/2020 12:00:00 AM | Google
★★★★★ Jenni Kamilar
Went in for as and oil change according to my warranty they did a bang up job. | Read Full Review
10/29/2020 12:00:00 AM | Google
★★★★★ Ramona Kendzerski
Great car Buying Experience at Classic Volkswagen! Staff is friendly & helpful! Looking for a new car? Go go Classic & ask for Ashtabula's own Hector Rosado! | Read Full Review
10/24/2020 12:00:00 AM | Google
★★★★★ RealCleanCobalt
Good service, However as a Professional detailer I am incredibly upset that they "detailed" our car without permission. I pull up and they have applied a greasy nasty tire shine that i now have to strip off and reseal with MY tire sealant. Lord knows what chemicals and waxes they used on a car that already had a decon and coating app | Read Full Review
10/21/2020 12:00:00 AM | Google
★★★★★ Monica Byram
Moving forward I will only buy from Classic. I got my first car from them and it was great. Previous vehicle was from another dealer and was the worst car buying experience. I recently purchased from Hector at Classic VW and it was a great experience! I never got phone calls harassing about looking at cars there. Any questions I had | Read Full Review
10/15/2020 12:00:00 AM | Google
★★★★★ Sarah Davis
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10/10/2020 12:00:00 AM | Google
★★★★★ Dmsrn2
Mike, Tom, Chris, Mark and Kesley were all highly professional and efficient while handling the purchase of our Volkswagen and any related questions we had. We found the experience to be one of the best car buying experiences we’ve ever had. That’s why we returned to purchase a second VW! We highly recommend Classic Volkswagen | Read Full Review
10/7/2020 12:00:00 AM | DealerRater
★★★★★ STEPHEN Appeldorn
My favorite dealership | Read Full Review
9/21/2020 12:00:00 AM | Google
★★★★★ Steven Soeder
| Read Full Review
9/20/2020 12:00:00 AM | Google
★★★★★ Passat fan
No nonsense buying experience. Great service department. Helpful and professional sales staff. This is the only place I'll go to buy a car. This is my 3rd new VW. Love my new Passat! | Read Full Review
9/19/2020 12:00:00 AM | Cars.com
★★★★★ Richard Hood
Polite, informed staff. | Read Full Review
9/17/2020 12:00:00 AM | Google
★★★★★ WrappingTime
free banana good employees friendly | Read Full Review
9/14/2020 12:00:00 AM | Google
★★★★★ kemperpet
My family has bought several cars from this dealership over the years and we are always happy with the way we are treated. The vehicles we have purchased have all been good deals, whether new or preowned. I was a little disappointed with the service department. More than once I brought a car in for work and had to return because t | Read Full Review
9/10/2020 12:00:00 AM | DealerRater
★★★★★ Astrit
Such an amazing experience. The staff was very friendly and polite. They made it very quick and easy for me. Highly recommend them to everyone. | Read Full Review
9/7/2020 12:00:00 AM | DealerRater
★★★★★ Judy M
| Read Full Review
9/3/2020 12:00:00 AM | Google
★★★★★ Mark Potokar
| Read Full Review
9/2/2020 12:00:00 AM | Google
★★★★★ Lois Kulis
Agree | Read Full Review
8/18/2020 12:00:00 AM | Google
★★★★★ Joey Foltrauer
Bought a used vehicle from them with pretty low miles. Not only did I need to go back to them multiple times due to paperwork errors but I also already needed to have work done to my car within two months of purchasing it. My back brakes were essentially non existent. Which should have been replaced before selling the vehicle. ESPECI | Read Full Review
8/14/2020 12:00:00 AM | Google
★★★★★ T
I did a walk-in and brought in my 2013 VW Passat TDI for a malfunctioning pump in my DEF tank. I lived over an hour away, and they lent me a rental while they worked on my vehicle. Classic VW had prompt and consistent communication with me while my vehicle was being serviced. I can't recommend them enough! | Read Full Review
8/13/2020 12:00:00 AM | Google
★★★★★ Ryan McKnight
| Read Full Review
8/13/2020 12:00:00 AM | Google

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Return to complete listing of VW Service Departments

Classic Volkswagen ★★★★★(54)read reviews

Service Offers

Map & Directions

Business Hours

Volkswagen Quality and expertise at a real value.

Customer Reviews

Classic Volkswagen
★★★★★(54)read reviews