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Byers Volkswagen

Byers Volkswagen
★★★★★(404)read reviews

401 N Hamilton Rd, Columbus, OH 43213

(614) 986-3257 Ask About Our Service Specials!

Service Offers

$139.95 VW Economy Battery and Installation²Click Here for Details

$69.95 Oil and Filter Service¹Click Here for Details

$79.95 The “Pothole Recovery” Special⁷Click Here for Details

$25 Off Genuine VW Brake Pad Replacement Per Axle⁸Click Here for Details

No Charge Tire and Alignment Safety Inspection⁴Click Here for Details

Get a no-charge battery inspection today, and we'll help make sure everything checks out!

Get 20% Off Your VW DriverGear Purchase with this Online Promotion

$5 Off Genuine VW Front Wiper Blade Replacement⁵Click Here for Details

Receive a $25 Visa Gift Card with Participating Purchase on the Volkswagen Service Credit Card

Pay $5 per month for 12 months of SiriusXM!

Map & Directions

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Business Hours

Mon: 7:30 AM - 6:00 PMTues: 7:30 AM - 6:00 PMWed: 7:30 AM - 6:00 PMThur: 7:30 AM - 6:00 PMFri: 7:30 AM - 6:00 PMSat: 8:00 AM - 12:00 PMSun: Closed

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VW engine air filter being changed

Volkswagen Quality and expertise at a real value.

No one knows Volkswagen vehicles better than Volkswagen-Certified Technicians. Every factory-trained tech has the hands-on experience to know your car inside and out. When it comes to service, Byers Volkswagen has everything your Volkswagen needs, including knowledge of the service your car needs throughout its lifetime.

Expert Service Proprietary VW diagnostics and tools in the hands of qualified experts.
Daily Convenience Flexible hours. Online scheduling. Service Xpress.
Genuine VW Parts Identical to the factory originals, for uncompromised VW performance.
VW Accessories Designed to fit your VW model—and your lifestyle—beautifully.

Check for Recalls

Customer Reviews

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★★★★★ Lisa Craig Morton
Great service experience! Easy to set appointment and drop off car. Work was done earlier than expected and follow up after service was a nice added touch. | Read Full Review
6/22/2021 12:00:00 AM | Google
★★★★★ Mark Stambush
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6/22/2021 12:00:00 AM | Google
★★★★★ Jeff Davis
Everyone was very professional and I have no major complaints that would prevent me from returning. I only have two points to which would enhance your service. The car appeared to have been driven through dirt/rocks and the tires were dirty when returned. Second, the service reminders were not reset. I was able to figure out the seq | Read Full Review
6/22/2021 12:00:00 AM | Google
★★★★★ Don MacNeill
Where to start with Byers? Two months ago we went in to buy a new VW Atlas. Spoke with a salesman, told him we were ready to buy. They only had a couple in stock so he was going to look around and let us know. He texted us back a couple times, but then stopped responding. The next weekend we found an amazing 2021 VW Atlas at the VW | Read Full Review
6/22/2021 12:00:00 AM | Google
★★★★★ Karen Boddie
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6/20/2021 12:00:00 AM | Google
★★★★★ Lauren H
I have been dreading getting a new car, but Paul at Byers made it painless. Paul was the only sales person from 8 dealerships that I emailed that responded promptly, professionally, and didn’t make me feel like I was getting an auto response or being pressured to come to the dealership in order to hear my options. I could not belie | Read Full Review
6/19/2021 12:00:00 AM | Google
★★★★★ Ashley Ross
Great experience! Thank you so much for your help on a quick and efficient appointment. | Read Full Review
6/19/2021 12:00:00 AM | Google
★★★★★ allan kocher
Used to be a okay. Maybe even a 4. I was hesitant to even give these folks a 2. Customer service has went down hill considerably. Service desk is condescending. Sale's team really is a full blown shady used car salesman team regardless of the brand (this is saying nothing to the quality of the automobiles rather the sales tactics). G | Read Full Review
6/19/2021 12:00:00 AM | Google
★★★★★ Chase Booth
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6/17/2021 12:00:00 AM | Google
★★★★★ Ashley X
Excellent customer service. No one rushed to me when I got there, they let me take my time. When I told them what I wanted they took the time to show me all the features, followed up on everything even after I left, and they tried their best to make the whole purchasing experience go quickly (I hate sitting for hours). I thought the | Read Full Review
6/17/2021 12:00:00 AM | Google
★★★★★ Jessica Topolosky
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6/17/2021 12:00:00 AM | Google
★★★★★ simon blackburn
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6/17/2021 12:00:00 AM | Google
★★★★★ Jane Hairston
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6/17/2021 12:00:00 AM | Google
★★★★★ Elizabeth Ringwalske
Jake and his team are always very accommodating. My car was ready earlier than I expected and all shined up | Read Full Review
6/17/2021 12:00:00 AM | Google
★★★★★ Teresa M.
This was my first time buying from Byers Imports, I have often used their VW service area for my previous two cars. I saw the car I was interested in buying online and it was a great deal. Derek was my sales specialist and he did a great job of having the car ready for my test drive when I arrived and he was a pleasure to work throug | Read Full Review
6/17/2021 12:00:00 AM | DealerRater
★★★★★ Jeff Collins
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6/15/2021 12:00:00 AM | Google
★★★★★ zeleul melaku
My experience with byers was really great. Paul helped me find the car I wanted. I bought 2021 volkswagen Atlas with them. Thank you Paul! | Read Full Review
6/13/2021 12:00:00 AM | Google
★★★★★ Lottie Conner
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6/13/2021 12:00:00 AM | Google
★★★★★ Brenda Brown
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6/10/2021 12:00:00 AM | Google
★★★★★ Lara Davis
Everyone was very nice and helpful with all my needs. I would definitely recommend! | Read Full Review
6/10/2021 12:00:00 AM | Google
★★★★★ Sam Lavieri
Really nice and professional. | Read Full Review
6/9/2021 12:00:00 AM | Google
★★★★★ mark magnuson
Great service , on time and very friendly! | Read Full Review
6/8/2021 12:00:00 AM | Google
★★★★★ Dan Horn
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6/8/2021 12:00:00 AM | Google
★★★★★ B Ill Green
Great dealership ?? wouldn't consider buying anywhere else..Service and people. Always outstanding. | Read Full Review
6/4/2021 12:00:00 AM | Google
★★★★★ Jonathan Paugh
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6/4/2021 12:00:00 AM | Google
★★★★★ Michelle Murray
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6/4/2021 12:00:00 AM | Google
★★★★★ N Bowman
They were extremely courteous. I was quite surprised that they provided transportation after I dropped my car off because it was going to take to long to wait for back to my home and then transportation was provided to pick me up and take me back to the dealer. AWESOME!!!. My car was washed when I picked it up. I love the print out o | Read Full Review
5/31/2021 12:00:00 AM | Google
★★★★★ Tristen Epp
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5/31/2021 12:00:00 AM | Google
★★★★★ Robert Baggs
Superior customer service | Read Full Review
5/30/2021 12:00:00 AM | Google
★★★★★ Melody Weaver
The sales team were very helpful and friendly! I would highly recommend them! | Read Full Review
5/29/2021 12:00:00 AM | Google
★★★★★ farid anani
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5/29/2021 12:00:00 AM | Google
★★★★★ Riley Vaught
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5/29/2021 12:00:00 AM | Google
★★★★★ Roger & Sara Menchofer
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5/26/2021 12:00:00 AM | Google
★★★★★ Erin Howard
Took my new (to me) 2016 Porsche Cayenne GTS in to get the brakes looked at as they were making noise. Jeff and team gave it an inspection and while they found there to be nothing wrong, didn’t charge me for taking a look at it. They even gave me a printout of what it would cost in future to have the brakes replaced and gave the car | Read Full Review
5/26/2021 12:00:00 AM | Google
★★★★★ David Coleman
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5/24/2021 12:00:00 AM | Google
★★★★★ Kayla Cooper
Brought my 2020 Tiguan in for its 10,000 mile oil change and the team went above and beyond - they filled my washer fluid, rotated my tires, checked all features were working properly and even gave it a quick wash! The best part is that the oil change was free - all and all I only paid $26 for the tire rotation. I was able to work i | Read Full Review
5/21/2021 12:00:00 AM | Google
★★★★★ Catherine Stroupe
Don Moss was excellent at assisting me with my vehicle, I leased a 2020 Tiguan last year, recently totaled it , he was very polite and pres as use free sales, I would absolutely recommend family and friends . | Read Full Review
5/15/2021 12:00:00 AM | Google
★★★★★ michele P
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5/15/2021 12:00:00 AM | Google
★★★★★ ckoch06
Eva was easy to work with. She was quick to respond to messages. Everyone at the dealership was friendly! It took several hours at the dealership, but overall it was a good car buying experience! | Read Full Review
5/15/2021 12:00:00 AM | DealerRater
★★★★★ Laura Fearing
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5/13/2021 12:00:00 AM | Google
★★★★★ MATHEWS COLLISION
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5/12/2021 12:00:00 AM | Google
★★★★★ Ernest Rauer
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5/9/2021 12:00:00 AM | Google
★★★★★ Cindy Hunt
Pleasant staff, took care of issues with my car. | Read Full Review
5/9/2021 12:00:00 AM | Google
★★★★★ Nathan Bishop
Excellent service, no appointment, took about an hour fir anual service, and can't beat factory certified parts & service. | Read Full Review
5/8/2021 12:00:00 AM | Google
★★★★★ sam shkolnik
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5/7/2021 12:00:00 AM | Google
★★★★★ Jeremiah Willis
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5/5/2021 12:00:00 AM | Google
★★★★★ Travis Walton
Greatest dealership I’ve ever been to. I had never been to Byers nor owned a Volkswagen. I own a 2009 Jetta now and their team took care of me like no other has. I am a 20 year veteran mechanic and will only buy Volkswagen from here on out because of the way I was taken care of! Fantastic people and quality service. Thank you | Read Full Review
5/5/2021 12:00:00 AM | Google
★★★★★ Aamiandmina Lee
Had my Tiguan recently serviced for the 10k checkup. Not only was I surprised that Byers offered this free service but more that they did not treat it as a routine/mill of the run/unwanted obligation. It really felt as if I was paying a premium for a service that can be found in high end luxury models. Everyone from my initial dealer | Read Full Review
5/5/2021 12:00:00 AM | Google
★★★★★ Joe Stimmel
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5/4/2021 12:00:00 AM | Google
★★★★★ David Sigman
Took care of a safety recall quickly and even washed the car while they had it. | Read Full Review
5/2/2021 12:00:00 AM | Google
★★★★★ Carole Jarvis
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5/1/2021 12:00:00 AM | Google
★★★★★ Michael Milburn
Our salesman Paul Sresthadatta at Byers VW was friendly, courteous and very knowledgeable, No pressure or games with purchase very straight forward. I would highly recommend Paul if shopping for a vehicle at Byers VW. | Read Full Review
5/1/2021 12:00:00 AM | Google
★★★★★ Emmett Smith
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4/23/2021 12:00:00 AM | Google
★★★★★ Shana Vollmar
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4/23/2021 12:00:00 AM | Google
★★★★★ lloyd ashby
Communication back and forth was great, time from drop off to pick was great as well. They took care of my open recall too. Only issue is they claimed my backup camera was aftermarket which is not at all and didn’t diagnose the issue of why it wasn’t working, and still doesn’t work. Sadly I will have to take my car to a different dea | Read Full Review
4/23/2021 12:00:00 AM | Google
★★★★★ martin George
Great group! They treat me like friends or family. | Read Full Review
4/22/2021 12:00:00 AM | Google
★★★★★ Timberly Ross
Sean was very knowledgeable, helpful, and patient during the car buying process. The dealership was clean and everyone followed safety precautions to slow the spread of COVID. | Read Full Review
4/22/2021 12:00:00 AM | Google
★★★★★ Mark Ranalli
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4/22/2021 12:00:00 AM | Google
★★★★★ Paul Drinkwater
Always excellent service here at Byers, the vehicle is always dealt with on time and bought back to me spotless. Recommend their whole end to end service department | Read Full Review
4/21/2021 12:00:00 AM | Google
★★★★★ Ted Hattori
Jeff at Service Department was friendly, courteous and professional. It was my first time bringing my 911 Carrera to this dealership as other 911 owners highly recommend me. | Read Full Review
4/20/2021 12:00:00 AM | Google
★★★★★ Greg Graven
I worked with Paul to buy a 2021 Tiguan from Byers VW and I have to say it was one of the better experiences I have had buying a car. Paul was super professional but also friendly and welcoming. He didn't pressure me and really made me feel like I was in control of the situation, at no point did I feel as if I was obligated to buy a | Read Full Review
4/19/2021 12:00:00 AM | Google
★★★★★ jdmbseries
David DeMatteis in service was such a huge help and very thorough with his service. Everything was beyond expectation. Thank you again David. | Read Full Review
4/16/2021 12:00:00 AM | Google
★★★★★ Betsy Sebastian
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4/14/2021 12:00:00 AM | Google
★★★★★ Artajiah Jones
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4/14/2021 12:00:00 AM | Google
★★★★★ Kristel Sargent
Greg Higgins is a 10-star sales agent. I walked into the Subaru side of the dealerships at the Airport location out of confusion. I was looking for a VW vehicle from an online search. Instead of directing me another person, he was patient, went out of his way to get the vehicle from the other dealership and test driving within mom | Read Full Review
4/14/2021 12:00:00 AM | Google
★★★★★ Elana
I have never looked forward to car shopping in the past. The process at Byers VW was stress free and pleasant all thanks to Sean McKinney. He was professional, thorough, knowledgeable, and ready to answer any questions that I had. I couldn’t have asked for a better experience. I would definitely purchase another vehicle here and as | Read Full Review
4/14/2021 12:00:00 AM | Google
★★★★★ bev campbell
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4/13/2021 12:00:00 AM | Google
★★★★★ Dale Sprosty
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4/13/2021 12:00:00 AM | Google
★★★★★ Patrick Hudak
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4/13/2021 12:00:00 AM | Google
★★★★★ Margie Montgomery
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4/13/2021 12:00:00 AM | Google
★★★★★ Nate Slanker
Sean was a great help and extremely patient. Would definitely shop there again. | Read Full Review
4/12/2021 12:00:00 AM | Google
★★★★★ Allison Hutt
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4/12/2021 12:00:00 AM | Google
★★★★★ Chris Stapleton
Great experience, fair prices. The sales rep, Steven Serrano was very low pressure, and went out of his way to ensure I got the car I've been searching for, and was completely satisfied. I would highly recommend checking out the cars here and if something catches you eye give Steve a call. | Read Full Review
4/11/2021 12:00:00 AM | Google
★★★★★ Greg Tae
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4/10/2021 12:00:00 AM | Google
★★★★★ Kari Hutson
We worked with Colin tonight and had a great experience! He was really laid back, low pressure, easy to work either. We’ve been to many many dealerships looking for a car and nothing has been this clean or in this good condition. He and the financing manager stayed late to make sure we were taken care of. Thank you! | Read Full Review
4/10/2021 12:00:00 AM | Google
★★★★★ Lindsey Tinsley
Tim got my service completed quickly and was very easy to work with. | Read Full Review
4/7/2021 12:00:00 AM | Google
★★★★★ Paige Alls
Little bit of a wait but they ended up giving me the minor service I needed free of charge. Thanks Beyers! | Read Full Review
4/7/2021 12:00:00 AM | Google
★★★★★ James Tillman
The service was one that should be relatively routine. They took a while. I dropped my car off around 7am for my appointment, and my car was not ready until close to 4:30pm. They did knock a few dollars off because of the wait but not anything super substantial. All in all, it was an average job. Not great, but not terrible either. | Read Full Review
4/7/2021 12:00:00 AM | Google
★★★★★ Thomas Boykin,II
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4/6/2021 12:00:00 AM | Google
★★★★★ Robbie Lewis
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4/6/2021 12:00:00 AM | Google
★★★★★ mark artrip
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4/4/2021 12:00:00 AM | Google
★★★★★ Spencer Linscomb
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4/3/2021 12:00:00 AM | Google
★★★★★ Carlos Amieva
Brian was really helpful! | Read Full Review
4/3/2021 12:00:00 AM | Google
★★★★★ Marion Posey
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4/3/2021 12:00:00 AM | Google
★★★★★ Sabrina Tutstone
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4/3/2021 12:00:00 AM | Google
★★★★★ jctree01
We called about the used Acura over the phone and it was the exact condition that Derek explained to us! This built our trust immediately! | Read Full Review
4/2/2021 12:00:00 AM | DealerRater
★★★★★ Sark Mahdasian
I've been to Byers VW Service on three occasions. At every visit it has been quick, professional, and clearly explained what was being done to my car. No pressure to do extra stuff and realistic assessments on what was optional. Always walk away feeling like I made the right choice buying from Byers. | Read Full Review
4/1/2021 12:00:00 AM | Google
★★★★★ Kirk Kennard
Service staff was very helpful. Repairs were performed sooner than expected. | Read Full Review
4/1/2021 12:00:00 AM | Google
★★★★★ Robbie Lewis
One of the worst places to do business, they over charge for everything from cars, to service. they charge 86 dollars to mount and balance a tire, remind you this is in Ohio. Porsche of Chicago 36 bucks....Porsche of Miami 56 bucks.. and forget about buying a car, any car you want from there do a search 100 miles search around Co | Read Full Review
3/30/2021 12:00:00 AM | Google
★★★★★ janna workman
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3/29/2021 12:00:00 AM | Google
★★★★★ Marissa
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3/29/2021 12:00:00 AM | Google
★★★★★ Nicole McCullar
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3/27/2021 12:00:00 AM | Google
★★★★★ George Mosier
Service advisor kept us informed and we felt bery welcome there. | Read Full Review
3/26/2021 12:00:00 AM | Google
★★★★★ Alex Eggleston
Had clockspring replaced (for the 4th time). Staff was very polite and kept me informed of the progress. - Tiffany | Read Full Review
3/23/2021 12:00:00 AM | Google
★★★★★ Scott Girard
Great people and fantastic inventory! Don is the man! | Read Full Review
3/22/2021 12:00:00 AM | Google
★★★★★ sami sabrin
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3/22/2021 12:00:00 AM | Google
★★★★★ Diane Marshall
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3/21/2021 12:00:00 AM | Google
★★★★★ Selene Beck
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3/20/2021 12:00:00 AM | Google
★★★★★ Pegge Ledingham
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3/20/2021 12:00:00 AM | Google
★★★★★ Chris Micciche
Fast and friendly service! | Read Full Review
3/19/2021 12:00:00 AM | Google
★★★★★ Lok Mishra
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3/19/2021 12:00:00 AM | Google
★★★★★ Kierra Jamison
This by far was the best experience in buying a car. Paul was nice, very patient and answered all my questions. I will definitely recommend. :) | Read Full Review
3/19/2021 12:00:00 AM | Google
★★★★★ DreamPunk Shiro
Fast and friendly service! | Read Full Review
3/17/2021 12:00:00 AM | Google
★★★★★ Ava Stratford
Don Moss was fantastic to work with! He got me in my new car and made sure I got the best rate possible! | Read Full Review
3/17/2021 12:00:00 AM | Google
★★★★★ Sean McClune
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3/17/2021 12:00:00 AM | Google
★★★★★ Tom Crumrine
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3/17/2021 12:00:00 AM | Google
★★★★★ Leanne Cleary
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3/16/2021 12:00:00 AM | Google
★★★★★ Jennifer Kincaid
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3/16/2021 12:00:00 AM | Google
★★★★★ Jacquetta Alexander
They were very friendly and professional. | Read Full Review
3/15/2021 12:00:00 AM | Google
★★★★★ Amanda Brockman
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3/15/2021 12:00:00 AM | Google
★★★★★ Joe Palazzo
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3/13/2021 12:00:00 AM | Google
★★★★★ Heath Maynard
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3/13/2021 12:00:00 AM | Google
★★★★★ Clarice
Great Service! I live about an hour away so no just dropping off for me. Cameron takes great care of me! If it's a long wait, he provides a ride for me to and from my shopping destinations. He also makes sure I'm kept up to date with the progress of my car. I trust them and will continue taking my Touareg to them! | Read Full Review
3/13/2021 12:00:00 AM | Google
★★★★★ Grant Gift
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3/10/2021 12:00:00 AM | Google
★★★★★ Kristina Gutierrez
Collin Woodford and William Murray at Byers Volkswagon were very helpful as I tried to decide which vehicle to buy! I appreciated Collin's patience and knowledge about the cars. He gave me optiins and information rather than trying to push one car over the other. Overall, it was a more pleasant experience than I thought it would be. | Read Full Review
3/10/2021 12:00:00 AM | Google
★★★★★ Rachel Parnell
Great service. | Read Full Review
3/10/2021 12:00:00 AM | Google
★★★★★ Drew Holmes
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3/10/2021 12:00:00 AM | Google
★★★★★ Jeff werner
Steve Serrano and the crew at Byers Porsche are awesome. Whether it’s buying a car, getting a car serviced, dropping by for a free hand car wash, or just stopping in to browse and chat, always a great experience! | Read Full Review
3/9/2021 12:00:00 AM | Google
★★★★★ A. Rudd
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3/5/2021 12:00:00 AM | Google
★★★★★ Derrick W
Collin was very helpful, in assisting me with the purchase of a Certified Pre Owned Car. I now own a 2017 Volkswagon Tiguan Limited 2.0l Turbo Clean as a Whistle for a Great Price. | Read Full Review
3/5/2021 12:00:00 AM | Google
★★★★★ Keith Petrillo
Nice people to work with. Worked hard to make the deal happen. | Read Full Review
3/4/2021 12:00:00 AM | Google
★★★★★ donald moss
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3/3/2021 12:00:00 AM | Google
★★★★★ Michelle M
Quick service, professional, courteous. Love being able to schedule appointments online. | Read Full Review
3/3/2021 12:00:00 AM | Google
★★★★★ Mark Conroy
Quick drop off and efficient service. Waiting area was clean and comfortable. Wi-Fi was good strength for doing work. | Read Full Review
3/3/2021 12:00:00 AM | Google
★★★★★ Jo'Anna Lawson
Very friendly, knowledgeable, and kind! Jake Grant is awesome! His team handled my services issues respectfully and kept me informed the whole process! Thanks guys will be back for my next service. | Read Full Review
3/2/2021 12:00:00 AM | Google
★★★★★ Joe Schweitzer
Good stuff | Read Full Review
3/2/2021 12:00:00 AM | Google
★★★★★ Jennifer Allen
I went in to simply test drive a car I viewed online. After the test drive I decided to buy and it was a no pressure situation! Sean was a perfect salesman who made the process quick and easy, including negotiating the price I wanted to pay. Thank you for a great experience! | Read Full Review
2/27/2021 12:00:00 AM | Google
★★★★★ Richard Witchey
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2/26/2021 12:00:00 AM | Google
★★★★★ Christina Fischer
The experience I had at Byers was unanticipated and reassuring. Past encounters with dealerships had me nervous about having to take my Volkswagen in for unexpected services. I am pleased to report that from start to finish I was taken care of. I downloaded uber upon entering in anticipation of finding a ride home but the gentleman a | Read Full Review
2/26/2021 12:00:00 AM | Google
★★★★★ Bonnie Lahmon
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2/23/2021 12:00:00 AM | Google
★★★★★ Ciera Web
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2/20/2021 12:00:00 AM | Google
★★★★★ Richard Lauderbaugh
Byers met all expectations of service and professionalism. This was our first visit for service with our VW Passat. We will be back. Thank you Service Adviser Cameron Cuckler! | Read Full Review
2/20/2021 12:00:00 AM | Google
★★★★★ Kelly Story
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2/20/2021 12:00:00 AM | Google
★★★★★ Andrea Aguirre
Thank you Byers VW service. I am super pleased, you guys are always so friendly. Thank you so so so much for fixing my heat! After struggling with the place I originally bought my car from you guys were able to get the job done. I am happy to continue to be a loyal customer. | Read Full Review
2/19/2021 12:00:00 AM | Google
★★★★★ dustin peck
Extremely friendly staff, they accommodated me and made it a fast and easy experience. I will spread the word on how great this place is. Sales rep is Collin and I'd recommend asking for him if you're in the market for a new vehicle. | Read Full Review
2/18/2021 12:00:00 AM | Google
★★★★★ Kinisha Long
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2/18/2021 12:00:00 AM | Google
★★★★★ Jackie Taylor
Took my Atlas in for its first service appointment at Byers Volkswagen. Their team went above and beyond to make sure my oil was changed, all of the fluids were filled and my tire pressure was checked. They did a follow up call to make sure everything went ok and to check on my service. | Read Full Review
2/17/2021 12:00:00 AM | Google
★★★★★ Jordan Reffitt
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2/16/2021 12:00:00 AM | Google
★★★★★ Tyler Jenkins
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2/13/2021 12:00:00 AM | Google
★★★★★ michelle cooper
Matt, sean,shane and todd are the best!!! I have been waiting 4 years to get back into the Volkswagen family ,and that is exactly how i was treated today like family! KEEP UP THE GREAT CUSTOMER SERVICE!!!!!!!!! | Read Full Review
2/13/2021 12:00:00 AM | Google
★★★★★ Tammy Lux
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2/9/2021 12:00:00 AM | Google
★★★★★ Jonathan Chandler
Working with Byers continues to be a friendly and seamless process. This time around I worked with Don Moss with the VW team and he truly made the process enjoyable. He made the deal work while respecting my time and budget. Also, he’s an extremely caring individual! I’ve now worked with Byers VW, Volvo and Toyota. No matter wha | Read Full Review
2/9/2021 12:00:00 AM | Google
★★★★★ Matthew Ritrerbeck
I needed an oil change while traveling. This was my 1st visit to Byers. The team was very friendly, got me a coffee, changed the oil and even washed my car! Thank You, MR | Read Full Review
2/8/2021 12:00:00 AM | Google
★★★★★ J L
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2/7/2021 12:00:00 AM | Google
★★★★★ Bryan Ramsey
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2/7/2021 12:00:00 AM | Google
★★★★★ Tabitha Jernigan
Byers VW service dept. provides incredible customer service. They accommodate if you don’t have a ride after dropping your vehicle off, then provide one once your vehicle is ready. They explain what you need and keep you updated throughout the whole process. Jeremy was very helpful and helped guide me with the issues my car had. I wi | Read Full Review
2/5/2021 12:00:00 AM | Google
★★★★★ Andrew Farkas
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2/4/2021 12:00:00 AM | Google
★★★★★ donny plumley
Great experience. I have to drive two hours to get my Cayenne serviced, and they were considerate and went above and beyond to accommodate me. I’ll definitely be using Byers to service my Cayenne in the future. | Read Full Review
2/2/2021 12:00:00 AM | Google
★★★★★ Samip M
Work done fast and on time. | Read Full Review
2/1/2021 12:00:00 AM | Google
★★★★★ Ryan Sprenkel
Amazing salesman and easy to work with. | Read Full Review
2/1/2021 12:00:00 AM | Google
★★★★★ Reece Marcelain
| Read Full Review
2/1/2021 12:00:00 AM | Google
★★★★★ Ta'Niya Hayes
i went to the service center to get a repair. very nice, respectful, and informative staff. everyone is wearing a mask, and everyone shows the utmost level of professionalism... i will go here every time i need something fixed! :) | Read Full Review
1/30/2021 12:00:00 AM | Google
★★★★★ Lisa Shaub
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1/29/2021 12:00:00 AM | Google
★★★★★ Craig Tuckerman
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1/28/2021 12:00:00 AM | Google
★★★★★ Renee Zamborsky
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1/24/2021 12:00:00 AM | Google
★★★★★ ThatJoocyMango
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1/23/2021 12:00:00 AM | Google
★★★★★ G. B.
Easy to schedule, friendly and genuine staff, and helpful texting status updates. Highly recommend! — I have been going to Byers Imports for many years and the quality service has remained the same. When something has happened (rare) they are quick to inform me and then take care of the issue without additional effort on my part. === | Read Full Review
1/23/2021 12:00:00 AM | Google
★★★★★ Meredith Wahlers
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1/23/2021 12:00:00 AM | Google
★★★★★ Andrea Seidt
These guys are life savers. They had to repair a severe misalignment from another shop that shredded a brand new set of tires (ugh). It took them 3 alignment rounds to fix the issue, but they made sure it was perfect. Guys behind the desk and the techs are so friendly, polite, and professional. Won’t take my car anywhere else for | Read Full Review
1/23/2021 12:00:00 AM | Google
★★★★★ breana green
Great experience! thank you Sean! Love my new Atlas R-Line | Read Full Review
1/23/2021 12:00:00 AM | Google
★★★★★ Steve Archer
Don was great. | Read Full Review
1/20/2021 12:00:00 AM | Google
★★★★★ Samantha Conant
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1/20/2021 12:00:00 AM | Google
★★★★★ Rich Pierce
Went in to have DEF refilled on my VW Passat. I was in and out in less than 15 minutes and it cost less than I anticipated. | Read Full Review
1/18/2021 12:00:00 AM | Google
★★★★★ Scott Jolly D.O
Seamless transaction and great service by Paul S our salesperson and contact | Read Full Review
1/18/2021 12:00:00 AM | Google
★★★★★ Jodi L
Contacted the dealership after finding the car on their website. I asked for the car to be held for a few hours so we could test drive it. Upon arrival, the car was pulled and ready for our test drive. We worked with Derek Hall, he was friendly and professional in explaining pricing (even with our pre-approval). Heath Maynard took ti | Read Full Review
1/18/2021 12:00:00 AM | DealerRater
★★★★★ Ivan Kozarev
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1/17/2021 12:00:00 AM | Google
★★★★★ laura trickle
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1/17/2021 12:00:00 AM | Google
★★★★★ Samuel Kirkbride
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1/16/2021 12:00:00 AM | Google
★★★★★ Gillian Lobkowicz
Service personnel are always friendly... | Read Full Review
1/16/2021 12:00:00 AM | Google
★★★★★ Abdulahi Osman
Very caring people.Their service is really amazing with friendship consultation and reasonable prize. | Read Full Review
1/16/2021 12:00:00 AM | Google
★★★★★ KT1
Service was very professional and price quotes were accurate. Would definitely recommend. The Service Advisor Cameron was very nice and helpful! | Read Full Review
1/15/2021 12:00:00 AM | Google
★★★★★ Tetyana Hubska Art
Great service. Thank you very much. | Read Full Review
1/13/2021 12:00:00 AM | Google
★★★★★ Pettit.c.m
I had tire rotation and oil change done this week. I also had a couple of little issues that they fixed quickly. Thankful for good service! | Read Full Review
1/9/2021 12:00:00 AM | DealerRater
★★★★★ Matt Gabelman
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1/8/2021 12:00:00 AM | Google
★★★★★ Jordan Saffold
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1/8/2021 12:00:00 AM | Google
★★★★★ James Moon
Truly enjoyed my experience with Buyers imports. They we're great with checking my 2017 VW Jetta for a service recall, and the rep Tyler Locy was good with keeping me informed, gave me a ride with Lyft to and from, had an oil change with a good price. I plan on returning. When it's time I look forward to trading my ride for an upgr | Read Full Review
1/8/2021 12:00:00 AM | Google
★★★★★ Sky writer
Service was good. I do recommend Byers for service. There car advisors are knowledgeable and friendly. I will continue to use Byers in the future. | Read Full Review
1/2/2021 12:00:00 AM | DealerRater
★★★★★ Alan Cook
| Read Full Review
1/1/2021 12:00:00 AM | Google
★★★★★ Melissa Bennett
Done ahead of schedule | Read Full Review
1/1/2021 12:00:00 AM | Google
★★★★★ Molly Kubicek
The staff at Byers VW service is always very kind and prompt. I appreciated being able to have a complimentary Lyft ride home since there were no loaners available. I always like how they are quick to get you in also. My only suggestion would be, while I do think the texting is convenient, if there is something major found I think a | Read Full Review
1/1/2021 12:00:00 AM | Google
★★★★★ Monica Moody
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12/30/2020 12:00:00 AM | Google
★★★★★ mechelle siemer
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12/30/2020 12:00:00 AM | Google
★★★★★ Timothy Rittenhouse
From the 1st visit, I realized that Byers VW was a step above. Upon entry I was greeted by Collin Woodford, a VW product specialist. I explained my current situation and my lease payment goal on their new 2020 Passat. Collin exhibited a talent that many in sales lack. He LISTENED and responded accordingly. Collin professionally m | Read Full Review
12/30/2020 12:00:00 AM | Google
★★★★★ Kristin Bourdage
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12/30/2020 12:00:00 AM | Google
★★★★★ ToddandSara Boyer
Excellent, excellent, excellent car buying experience! Straight forward and honest. They were very efficient with my time, Byers actually answered my questions over email (and not being elusive like other dealers.) Ask for Sean McKinney! | Read Full Review
12/29/2020 12:00:00 AM | Google
★★★★★ Mary Temelkoski
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12/29/2020 12:00:00 AM | Google
★★★★★ Douglas Hoover
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12/27/2020 12:00:00 AM | Google
★★★★★ Joe Igel
Great service, no pressure, helpful. | Read Full Review
12/27/2020 12:00:00 AM | Google
★★★★★ Margy Arck
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12/24/2020 12:00:00 AM | Google
★★★★★ Andrew Meriwether
I work for a very large car dealership group in the Midwest that also owns a Porsche dealership, unfortunately we did not have the stock in the item that was needed so I sent my wife three hours away to pick one up for a repair on my personal vehicle. The service department staff at this location was very rude when she arrived, and o | Read Full Review
12/23/2020 12:00:00 AM | Google
★★★★★ Chelsea Warner
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12/22/2020 12:00:00 AM | Google
★★★★★ Ginny Murray
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12/22/2020 12:00:00 AM | Google
★★★★★ Caleb Rayburn
I came to buy my girlfriend’s dad a hat for Christmas. When asking an associate where the merchandise was, I asked if they had anything Panamera specific. The associate then gave me a chrome Panamera model for free that retails for $50. This is the best service I’ve ever received in my life and I would highly recommend them to anyone | Read Full Review
12/21/2020 12:00:00 AM | Google
★★★★★ Linda Aul
I am pleased with the service department at this location mainly because of Thomas McLymont. He is extremely helpful and considerate. He goes above and beyond to make sure my car gets the best service | Read Full Review
12/19/2020 12:00:00 AM | DealerRater
★★★★★ voulters
Purchased a vehicle recently. Steven Serrano was great! His professionalism and follow through made for a great experience. I’d definitely do business with Steven again. He’s an awesome representation of Byers. There’s not enough Stevens in the biz today.. | Read Full Review
12/18/2020 12:00:00 AM | DealerRater
★★★★★ Pete Fruechtnicht
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12/17/2020 12:00:00 AM | Google
★★★★★ Eric Sagun
Finished on time and as quoted. | Read Full Review
12/17/2020 12:00:00 AM | Google
★★★★★ Jesse Ghiorzi
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12/17/2020 12:00:00 AM | Google
★★★★★ Nate Lee
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12/17/2020 12:00:00 AM | Google
★★★★★ Tomaso Segreti
Communication during my service could’ve been better. I never got a link to return to dealership to pick my vehicle up. Other than that the service was done well. | Read Full Review
12/17/2020 12:00:00 AM | Google
★★★★★ Andrew Worth
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12/15/2020 12:00:00 AM | Google
★★★★★ Smith Mitchell
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12/14/2020 12:00:00 AM | Google
★★★★★ lisa alberico
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12/9/2020 12:00:00 AM | Google
★★★★★ Tim's Friend with the dog
Tim is AMAZING and very tan. The service was great. The weather was cold that day . I brought my dog to the dealership. Her name is Elizabeth. This now meets the 25 word minimum requirement for this review to be posted. | Read Full Review
12/9/2020 12:00:00 AM | DealerRater
★★★★★ Jackandjill45644
Recently bought Toyota Highlander XLE. Only dealt with Derek. Felt comfortable and was treated very professionally. Only disappointment in the vehicle is we never got a list of all the bells and whistles the vehicle had. We we’re pleasantly surprised at some of the things it did have but found out when we got home it did not have sen | Read Full Review
12/9/2020 12:00:00 AM | DealerRater
★★★★★ MYRA WARNE
Excellent service and staff! | Read Full Review
12/8/2020 12:00:00 AM | Google
★★★★★ Michael Boyd II
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12/4/2020 12:00:00 AM | Google
★★★★★ Debi BAiley
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12/4/2020 12:00:00 AM | Google
★★★★★ Gregory Gloeckner
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12/4/2020 12:00:00 AM | Google
★★★★★ Aimée D
Jake and Jeremy were wonderful! They are very good at communicating with you about what’s going on. And they always take great care of my car!! | Read Full Review
12/3/2020 12:00:00 AM | Google
★★★★★ Todd Gabel
| Read Full Review
12/3/2020 12:00:00 AM | Google
★★★★★ scott johnson
| Read Full Review
12/2/2020 12:00:00 AM | Google
★★★★★ Shelby Craft
You don’t have to have an appointment for oil changes, which is convenient! (You just have to wait around an hour since it isn’t an appointment. Fine with me, I caught up on a podcast and emails!) They also took care of my battery in my key since I was there already. The waiting room was clean and spaced nicely so you aren’t right ne | Read Full Review
12/1/2020 12:00:00 AM | Google
★★★★★ Momma Bear
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12/1/2020 12:00:00 AM | Google
★★★★★ Reony Overby
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11/30/2020 12:00:00 AM | Google
★★★★★ Derrick Hunt
Great experience. I really appreciate Collin's no pressure approach and friendliness. He was really helpful. I was there on a cold, snowy day and he hung outside with me the whole time I was transferring my things. Great all around experience | Read Full Review
11/30/2020 12:00:00 AM | Google
★★★★★ Conner Frey
| Read Full Review
11/30/2020 12:00:00 AM | Google
★★★★★ Mike
Great experience, Derek was very easy to work with and listened to what my goals were. He did not push me in direction of any particular car. | Read Full Review
11/30/2020 12:00:00 AM | DealerRater
★★★★★ George Mance
| Read Full Review
11/29/2020 12:00:00 AM | Google
★★★★★ Joseph Denlinger
| Read Full Review
11/28/2020 12:00:00 AM | Google
★★★★★ Ernie Malas
Jeff and Kevin in ser ice couldn't have been nicer and got me in qwik | Read Full Review
11/26/2020 12:00:00 AM | Google
★★★★★ Aaron Carpenter
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11/26/2020 12:00:00 AM | Google
★★★★★ Shannon Gonzales
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11/25/2020 12:00:00 AM | Google
★★★★★ Shannon Sprouse
Amazing people always friendly and the service department is the best in the business.. | Read Full Review
11/25/2020 12:00:00 AM | Google
★★★★★ Dave Johnson
| Read Full Review
11/25/2020 12:00:00 AM | Google
★★★★★ CamW
Don at Byers VW made the process of buying a car fast and easy, but what really sold me was the fact he was honest and straightforward about pricing. He also didn’t try to sell me the extra junk other dealers push. | Read Full Review
11/22/2020 12:00:00 AM | Cars.com
★★★★★ Sawyer Williamson
Came in on a Saturday for a change. Towards the end of the service, my service manager did his job and tried to sell me on a couple repairs that I had scheduled already at a different time. After I declined he told me I would be finished soon and would be on my way. Not ten minutes later he returns and says that my car was leaking co | Read Full Review
11/22/2020 12:00:00 AM | Google
★★★★★ Isabella Borrero
Great service and clean environment. | Read Full Review
11/20/2020 12:00:00 AM | Google
★★★★★ evelyn tolliver
Dropped car off ahead of scheduled appointment time & then called to add item to process. I was called to say that car was done with the added item included. Whole staff is always very accommodating. | Read Full Review
11/20/2020 12:00:00 AM | Google
★★★★★ Christine Eshenbaugh
Sean McKinney was easy to work with on my purchase. Due to the pandemic, he even brought my car to me. Highly recommend Byers for your purchase. | Read Full Review
11/20/2020 12:00:00 AM | Google
★★★★★ Jenny Detwiler
Byers service department is the best - across all brands. They're honest, the staff is friendly, and the prices are good. Highly recommend. | Read Full Review
11/20/2020 12:00:00 AM | Google
★★★★★ Jason
One of the best buying experiences we have had. We are located out of town and I found the car online. I talked with Derek throughout the week on getting the entire process setup. There were a couple cosmetic issues with the car but Derek went above and beyond in getting those taken care of for us. Everything was ready when we ar | Read Full Review
11/19/2020 12:00:00 AM | DealerRater
★★★★★ Cloud Kids
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11/18/2020 12:00:00 AM | Google
★★★★★ Jen Meyer
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11/17/2020 12:00:00 AM | Google
★★★★★ Leah Mulford
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11/16/2020 12:00:00 AM | Google
★★★★★ Kelly Flynn Bialko
After some issues with the car, I thought I was done with this place. Matt, the sales manager, fixed the issues, took some off the price and made everything right. I will be back to Byers. | Read Full Review
11/15/2020 12:00:00 AM | Google
★★★★★ Marcelo Bonomi
| Read Full Review
11/14/2020 12:00:00 AM | Google
★★★★★ Gigi Like
Want 5 STAR vehicle service? Visit Byers VW Service Department. ALWAYS excellent customer service, comfort while you wait AND you get a complementary CARWASH! | Read Full Review
11/13/2020 12:00:00 AM | Google
★★★★★ Francesca Hartop
Always a pleasure for both sales and service! | Read Full Review
11/12/2020 12:00:00 AM | Google
★★★★★ Jeryll Womack
| Read Full Review
11/11/2020 12:00:00 AM | Google
★★★★★ Jon Young
Great experience. Paul was very nice and pleasent to deal with. I don't have the greatest credit score however they found me financing that would work and did not get me an aggregious apr on the vehicle. | Read Full Review
11/9/2020 12:00:00 AM | Google
★★★★★ Hockeytube19
Always quick and easy. Sean does a great job, no pressure. | Read Full Review
11/9/2020 12:00:00 AM | Google
★★★★★ Craig M
Our buying experience was outstanding. We are from Michigan and found the exact vehicle we were looking for online. Our salesperson Derek was very professional and great to work with, from our initial contact through delivery everything went smoothly. Tony Cooke handled all the paper work explaining all our options and did so in an e | Read Full Review
11/9/2020 12:00:00 AM | DealerRater
★★★★★ bill
Salesman Derek and Sales Manager Rick were exceptional - They treated me with respect. The car was in the middle of detailing when I arrived, I was short on time and really could not wait and Rick walked me back there and told them to stop, a customer wants to drive this car. Customer first with this guy and thats what makes a good b | Read Full Review
11/8/2020 12:00:00 AM | DealerRater
★★★★★ Joel V
Why is it so hard to get a hold of someone here? It's always a transfer, voicemail, and never get a call back. Guess they no longer care after a purchase is completed. Edit: Still never got a call back regarding the original inquiry from salesperson I was in contact with, but after completing a customer satisfaction survey, the sale | Read Full Review
11/7/2020 12:00:00 AM | Google
★★★★★ harold keller
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11/6/2020 12:00:00 AM | Google
★★★★★ Janie Reed
I will not return to Byers and will share my experience with my friends family and coworkers, car was towed on Thursday night, you could not even look at it until on Monday ,No phone calls only text messages, stated part was on back order could take months.I had car towed elsewhere and that shop had car repair by 6pm Monday night. Be | Read Full Review
11/3/2020 12:00:00 AM | Google
★★★★★ Courtney Smith
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11/2/2020 12:00:00 AM | Google
★★★★★ Sunniesarah10
Had an amazing experience with Derek and Mike who helped us find our first official family vehicle. The care was personable, attentive, and extremely courteous. | Read Full Review
11/2/2020 12:00:00 AM | DealerRater
★★★★★ Victoria Waklatsi
We walked in about 30 minutes before closing in a Saturday afternoon. David approached us calmly and offered to assist. I showed him the picture of the car I was looking for and after asking a few questions he brought the car out. He explained the specs about the car and I know it was not the one for me. I the. Showed him a second ca | Read Full Review
11/1/2020 12:00:00 AM | Google
★★★★★ Amanda
| Read Full Review
11/1/2020 12:00:00 AM | Google
★★★★★ mike1947st
One of the best, Auto buying experiences. Derek Hall was my Salesman. Everything was exactly as Derek describe, this was my four car that I have bought from Byers and all of the experiences where great. Mike Staley | Read Full Review
10/31/2020 12:00:00 AM | DealerRater
★★★★★ jeremiah fetzer
| Read Full Review
10/29/2020 12:00:00 AM | Google
★★★★★ Lindsey Urell
Very thorough and communicate a lot love the text feature they use | Read Full Review
10/29/2020 12:00:00 AM | Google
★★★★★ Hockeytube19
Always quick and easy. | Read Full Review
10/29/2020 12:00:00 AM | Google
★★★★★ Joel V
Why is it so hard to get a hold of someone here? It's always a transfer, voicemail, and never get a call back. Guess they no longer care after a purchase is completed. | Read Full Review
10/29/2020 12:00:00 AM | Google
★★★★★ Matt Garvey
Smooth transaction. Accommodated a remote test drive at my house, which was wonderful during Covid. No pressure. Would highly recommend to anybody looking to drive a premier car with personalized service. | Read Full Review
10/28/2020 12:00:00 AM | Google
★★★★★ Jim yorko
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10/28/2020 12:00:00 AM | Google
★★★★★ Anthony James
| Read Full Review
10/28/2020 12:00:00 AM | Google
★★★★★ John Berndt
Professional experience! Quick and easy. Tim and Jeff gave me full undivided attention. Easiest purchase ever! This is my 4th Porsche! | Read Full Review
10/27/2020 12:00:00 AM | Google
★★★★★ hovanmitch
I took my 2019 Audi A4 in for it's 40K mile service inspection, and was charged $1182.50. I felt this was high, so I called the Audi dealership where I bought the car (different from this one), and was given an internal service quote stating that this inspection should cost only $795.13. Why was mine so high you ask? Labor. This serv | Read Full Review
10/27/2020 12:00:00 AM | DealerRater
★★★★★ Christopher Grilli
Great time, can’t wait to get back, these guys know how to party! I can’t believe we got out of there in one piece. | Read Full Review
10/23/2020 12:00:00 AM | Google
★★★★★ Becca
Everyone I spoke with was very helpful and friendly especially Jeff that was in contact with me all day about the status of my car. Brought my car in the morning and it was done by the late afternoon. They even paid for a Lyft ride to my work and back to get my car. Very easy smooth process. I would highly recommend Byers to anyon | Read Full Review
10/22/2020 12:00:00 AM | Cars.com
★★★★★ Tracey
Great service and all done within a day! I would definitely recommend this dealership. Customer service went above and beyond! Thanks for the awesome service. | Read Full Review
10/21/2020 12:00:00 AM | Cars.com
★★★★★ Ed Hall
| Read Full Review
10/21/2020 12:00:00 AM | Google
★★★★★ Jill G
| Read Full Review
10/21/2020 12:00:00 AM | Google
★★★★★ Daryl Phillips
| Read Full Review
10/21/2020 12:00:00 AM | Google
★★★★★ Dan Swanson
Very good. I showed up early and they actually got me in early, and out quicker than expected. Service manager Jeremiah is the best! | Read Full Review
10/21/2020 12:00:00 AM | Google
★★★★★ Jack King
| Read Full Review
10/21/2020 12:00:00 AM | Google
★★★★★ Sue Topolosky
| Read Full Review
10/20/2020 12:00:00 AM | Google
★★★★★ Andrea Aguirre
| Read Full Review
10/20/2020 12:00:00 AM | Google
★★★★★ Molly Dengler
| Read Full Review
10/19/2020 12:00:00 AM | Google
★★★★★ Anna Profitt
We had such a great experience! Collin was so nice and informative. Everyone involved was super nice and not pushy at all! Would definitely recommend going to Byers if you're in the market for a Volkswagen. | Read Full Review
10/17/2020 12:00:00 AM | Google
★★★★★ Sharon Stroemer
Good job , clean, friendly | Read Full Review
10/16/2020 12:00:00 AM | Google
★★★★★ cswackaroo
We are very appreciative of the care and service we received at our visit to Byers Imports. We bought a great car, Thank you Derek!!! | Read Full Review
10/15/2020 12:00:00 AM | DealerRater
★★★★★ Rick Swaro
I live very close to another Porsche dealership in Columbus, but drive out of my way to take my Porsche’s to Byers for service. The service managers are good, and I always request Scott Barkow as my technician. He’s always thorough and simply the best!! | Read Full Review
10/14/2020 12:00:00 AM | Google
★★★★★ Klaus Krajewski
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10/14/2020 12:00:00 AM | Google
★★★★★ John
| Read Full Review
10/14/2020 12:00:00 AM | Google
★★★★★ Theresa Churchwell
I had my car serviced on October 9th and on July 22nd. The service was GREAT on both dates I have no complaints. | Read Full Review
10/14/2020 12:00:00 AM | Google
★★★★★ Patricia Botic
| Read Full Review
10/13/2020 12:00:00 AM | Google
★★★★★ adowell81
I submitted a general question on their website after finding a vehicle I liked and I corresponded with Derek from there, one of their sales guys. He was attentive, he listened to my situation and was very professional and prompt the entire process. I bought it online, sight unseen, as is. After delivery was scheduled Derek noticed a | Read Full Review
10/13/2020 12:00:00 AM | DealerRater
★★★★★ Aaron Carpenter
Really Really disappointed ???? Took my car in to get some recalls fixed and when I got my car back my car back it all of a sudden had busted up rims on the inside like someone took something and beat the inside of my of them with something. My tires kept going flat and my car was shaking really bad (it wasn’t like that when I dropped | Read Full Review
10/13/2020 12:00:00 AM | Google
★★★★★ Larry Fish
Prompt efficient service with a great technician. He allowed me to watch the oil change and explained additional maintenance I may need down the road. Did a thorough inspection as well and thankfully found no issues. | Read Full Review
10/12/2020 12:00:00 AM | Google
★★★★★ Kelly
After dealing with another Volkswagen dealership for a few weeks and never feeling truly confident, I was luckily able to reach out to David who sold me my last Volkswagen and learned he was at Byers. I decided to visit him and after only a few hours, I left with exactly what I wanted. Both David and Byers were direct and to the poin | Read Full Review
10/11/2020 12:00:00 AM | Google
★★★★★ Ella Zhang
| Read Full Review
10/11/2020 12:00:00 AM | Google
★★★★★ Bernie McGuinness
| Read Full Review
10/10/2020 12:00:00 AM | Google
★★★★★ Julie Hotchkiss
The service dept. worked me in for an appointment the same day I called. I was so pleased that the timing worked for my schedule. The device dept. went through what was done to my vehicle and reminded me that I was due for service I, my car as well. And I left with a clean car. I am always pleased with the service at Byers. The servi | Read Full Review
10/5/2020 12:00:00 AM | Google
★★★★★ castro.11209
We have been looking at Jeeps for weeks and randomly my fiance found one on Byers website. We still looked around at other places and this was the last place we stopped at and we're like oh well we can test drive it. Never thought I would fall in love with it or that the price thatwould be so good or that I would be approved for the | Read Full Review
10/5/2020 12:00:00 AM | DealerRater
★★★★★ Gaurav Patel
I would highly recommend "Paul Sresthadatta" , He is smart and has depth knowledge on customers need, Having best verbal communicational skills. He listens your requirement and crack awesome deals for you.Always has propmt availability for the customers- what else you need stop hunting on web go ahead and reach out to Paul S @ Byre | Read Full Review
10/3/2020 12:00:00 AM | Google
★★★★★ Renee Cannon
| Read Full Review
10/1/2020 12:00:00 AM | Google
★★★★★ Verlin Williams III
| Read Full Review
10/1/2020 12:00:00 AM | Google
★★★★★ Rachael Kroeger
| Read Full Review
10/1/2020 12:00:00 AM | Google
★★★★★ David Schuller
Superb service delivered in a timely fashion. All who I interacted with were pleasant and knowledgeable. | Read Full Review
9/30/2020 12:00:00 AM | Google
★★★★★ Rama Taghvai
| Read Full Review
9/30/2020 12:00:00 AM | Google
★★★★★ David Gonzalez
Great GM and service people customer focused. Took excellent care of my situation. Small hiccup, resolved to my satisfaction. Awesome dealership! Thanks Shane and Jake! | Read Full Review
9/29/2020 12:00:00 AM | Google
★★★★★ Bishop Dr. Michael D. Reeves Jr.
| Read Full Review
9/28/2020 12:00:00 AM | Google
★★★★★ Elsa Ramirez
| Read Full Review
9/28/2020 12:00:00 AM | Google
★★★★★ Thomas Williams
| Read Full Review
9/26/2020 12:00:00 AM | Google
★★★★★ Ana Gabriela González
Excellent custumer service. Very grateful for their help and their assistance in the process for our new car. I recommend Collin Woodford as your sales consultant 100%. | Read Full Review
9/26/2020 12:00:00 AM | Google
★★★★★ DeLux Unltd
| Read Full Review
9/26/2020 12:00:00 AM | Google
★★★★★ Tascha Tucker
| Read Full Review
9/25/2020 12:00:00 AM | Google
★★★★★ Renata Hoover
| Read Full Review
9/25/2020 12:00:00 AM | Google
★★★★★ Karolyn Stiles
| Read Full Review
9/24/2020 12:00:00 AM | Google
★★★★★ Shizhong Yang
Upgraded to 22 inch Spider. Can’t wait to get my Cayenne!!! Thanks so much for Tim and Byers Porsche team!!! You guys are awesome!!! | Read Full Review
9/23/2020 12:00:00 AM | Google
★★★★★ Zhang Becca
| Read Full Review
9/23/2020 12:00:00 AM | Google
★★★★★ keith fleming
Great services | Read Full Review
9/22/2020 12:00:00 AM | Google
★★★★★ Christina Woods
| Read Full Review
9/22/2020 12:00:00 AM | Google
★★★★★ Dara Jackson
| Read Full Review
9/22/2020 12:00:00 AM | Google
★★★★★ Tonya Scurlock
I love going to Byers to get my cAr serviced. They always tell me exactly what needs done and always lets me know if it’s going to different. When they were going to have to have to keep it overnight they paid for a Lyft car to take me home. | Read Full Review
9/22/2020 12:00:00 AM | Google
★★★★★ vsjjstoll
One of the best, if not the best Auto buying experiences I've had in my life. Derek Hall was my Salesman. Everything was exactly as Derek described & he went out of his way to make sure I had all requested info. I received a fair offer for my trade in as well. I wouldn't hesitate to recommend Byers to anyone for an Automobile pur | Read Full Review
9/21/2020 12:00:00 AM | DealerRater
★★★★★ Emily Johnson
| Read Full Review
9/17/2020 12:00:00 AM | Google
★★★★★ Karla Muzi
| Read Full Review
9/16/2020 12:00:00 AM | Google
★★★★★ Austin Danner
| Read Full Review
9/16/2020 12:00:00 AM | Google
★★★★★ landon tanksley
Great service! I would recommend them! | Read Full Review
9/13/2020 12:00:00 AM | Google
★★★★★ Phil Hicks
Top-notch store at every point. I have been scouring the county for the perfect car and was struggling to make it work. Cars were too expensive, too far away, not the right options, etc. Right when I was about to out my search on hold until spring, I found my 16 turbo S online and right here in Columbus. I quickly called and made an | Read Full Review
9/12/2020 12:00:00 AM | Google
★★★★★ Joey Corley
Had a great experience getting my new BMW. Derek went out of his way to answer all of my questions and concerns. The next day followup was extremely appreciated. | Read Full Review
9/12/2020 12:00:00 AM | DealerRater
★★★★★ Dow Rogers
Great service as always. Five stars. Appreciate the wifi while waiting for maintenance on my Golf. | Read Full Review
9/11/2020 12:00:00 AM | Google
★★★★★ David Gonzalez
Great GM and service people customer focused. But, my key fob issue still has to be resolved. So, have to return for fix. | Read Full Review
9/11/2020 12:00:00 AM | Google
★★★★★ Sonya Edwards
| Read Full Review
9/11/2020 12:00:00 AM | Google
★★★★★ Krishna Bathini
Service is excellent. Tyler from service has been taken care very well. He did awesome job. | Read Full Review
9/9/2020 12:00:00 AM | Google
★★★★★ ben boyd
| Read Full Review
9/9/2020 12:00:00 AM | Google
★★★★★ daphnejett
I enjoyed working with Byers! My sales person Derek Hall was AWESOME! I talk with him over the phone and he walked me through every step of the way (from application online to a i person visit) he even videotaped the vehicle and sent to me when the dealer was closing for the day). Ahis exceptional service made me purchase my vehicle | Read Full Review
9/8/2020 12:00:00 AM | DealerRater
★★★★★ macedonian027
Extremely unprofessional customer service. This dealership lost very loyal customers today (9/8/20) because scheduled appointments mean NOTHING to the dealership. I was interested in purchasing a used Audi that I had previously test driven not even a week ago, so I made an appointment yesterday (9/7/20) with Rufus Alexander to look a | Read Full Review
9/8/2020 12:00:00 AM | DealerRater
★★★★★ Troy Rudman
| Read Full Review
9/7/2020 12:00:00 AM | Google
★★★★★ Ronald Tucker
I had a good experience with the Byers Volkswagen Service department on Hamilton Rd. Northeast Columbus. Service was excellent, knowleable staff and timely service. | Read Full Review
9/5/2020 12:00:00 AM | Google
★★★★★ J. S.
I just had my Porsche Macan S serviced at Byers Imports the other day. Jeff Zimmerman was polite and I decided to have the 40k service done. The pricing seemed to be a little high in my opinion, but the biggest concern is now the driver's airbag light stays on and was not an issue before dropping the car off for service. I have left | Read Full Review
9/5/2020 12:00:00 AM | Google
★★★★★ Tilda
I had a really great experience purchasing my Hyundai Sonata car. Great customer service, everyone was helpful and nice. Paperwork were completed in a timely manner. | Read Full Review
9/4/2020 12:00:00 AM | DealerRater
★★★★★ Martin Hernandez
Had a great experience at this dealership. I had a trade in I was a little under on and they helped me find the right car for my price point and they were very polite and courteous during the whole process. These things always take a long time, but they made it worth while. I would recommend stopping by and asking for Sean McKinney. | Read Full Review
9/3/2020 12:00:00 AM | Google
★★★★★ cjlancia
Best car buying experience from start to finish! Car was waiting for me and ready to test drive. A no hassle purchase from salesman to financing. Thanks, Carri | Read Full Review
9/2/2020 12:00:00 AM | DealerRater
★★★★★ Tom Boyd
They were cordial, honest, and up front with the services they were performing and what it would cost. I’ll be coming back for regular scheduled maintenance to make sure my car is kept in top shape throughout its life. | Read Full Review
9/1/2020 12:00:00 AM | Google
★★★★★ Andy boffour
| Read Full Review
9/1/2020 12:00:00 AM | Google
★★★★★ Aubrey Hanson
Brought my tdi passat in for a leaking Def injector, oil change, and an airbag light! They finished my car up quickly, were 100 percent professional, and stayed in constant communication with me before, during, and after service. Do not hesitate to bring your car for service and repair. This shop is excellent! | Read Full Review
8/28/2020 12:00:00 AM | Google
★★★★★ jwright
I called and Derek described the vehicle to me. When I arrived it was just as he stated. Super clean with no surprises. Very good experience!!! Thanks, John. | Read Full Review
8/27/2020 12:00:00 AM | DealerRater
★★★★★ Carla Finch
| Read Full Review
8/26/2020 12:00:00 AM | Google
★★★★★ Lynn Rosenbaum
The service department at Byer’s Porsche is fantastic. These guys hear you out and immediately tell you what they can and can’t do and point to a possible outside service that might help if they can’t (like removing an after-market amplifier from the trunk)The service reps have obviously turned a wrench or two on Porsche’s themselves | Read Full Review
8/23/2020 12:00:00 AM | Google
★★★★★ Kenneth Parks
| Read Full Review
8/23/2020 12:00:00 AM | Google
★★★★★ O Hagen
Good job! 30k service & parts I needed for the window problem. As usual, courteous & quick! | Read Full Review
8/23/2020 12:00:00 AM | Google
★★★★★ Nicole Lussier
| Read Full Review
8/22/2020 12:00:00 AM | Google
★★★★★ I G
Awesome guys at service center. | Read Full Review
8/22/2020 12:00:00 AM | Google
★★★★★ Heather Teeter
Prompt service!! Great customer service | Read Full Review
8/22/2020 12:00:00 AM | Google
★★★★★ ron simpson
| Read Full Review
8/22/2020 12:00:00 AM | Google
★★★★★ Adrienne Garrett
Quick and easy. Couldn’t have asked for more. I got a great deal and great service and I didn’t even have an appointment. | Read Full Review
8/20/2020 12:00:00 AM | Google
★★★★★ Christopher Eastman
Update - While my experience at Byers Collision was great, the Byers Volkswagen experience was bad from the beginning. I took my vehicle in for a corrosion evaluation (warranty claim) and had them do service while there. I returned to a service completion but no corrosion evaluation. They came out, took pictures, and promised to g | Read Full Review
8/20/2020 12:00:00 AM | Google
★★★★★ smr5
I was very impressed with Derek Hall, he had everything ready for me before I walked in the door, he put me first as the customer and met my needs. Very professional, thank you for the hospitality. I love my new car. | Read Full Review
8/19/2020 12:00:00 AM | DealerRater
★★★★★ Ericka White
Byers Volkswagen provides great service, accommodations in their waiting area, and customer service! | Read Full Review
8/18/2020 12:00:00 AM | Google
★★★★★ Jonnathan Sanchez
| Read Full Review
8/17/2020 12:00:00 AM | Google
★★★★★ yolanda nunez
| Read Full Review
8/17/2020 12:00:00 AM | Google
★★★★★ Jeffrey Webber
Great buying experience with Sean McKinney. Only took about 3 hours to test drive, negotiate a price, and buy the car. Never felt pressured to do something I wasn’t comfortable with. Would buy from here again. | Read Full Review
8/15/2020 12:00:00 AM | Google
★★★★★ Jeffry Calhoun
Pleasant experience with Sean. | Read Full Review
8/14/2020 12:00:00 AM | Google
★★★★★ Richard Mallory
Quick. With COVID running through the country, Byers was in full compliance. Never felt at risk from start to finish. | Read Full Review
8/14/2020 12:00:00 AM | Google
★★★★★ sherry hippler
Worked with great sales person, good follow up, felt comfortable asking questions, and getting information Dealership was clean Overall a very good experience | Read Full Review
8/12/2020 12:00:00 AM | Google
★★★★★ Paul Klatt
The employees I dealt with were very professional and took the time to fully explain what they were doing. Also the service was completed early giving me more time to enjoy my day | Read Full Review
8/11/2020 12:00:00 AM | Google
★★★★★ bill ferguson
| Read Full Review
8/10/2020 12:00:00 AM | Google
★★★★★ M P
Collin and the team were very helpful. A great experience. | Read Full Review
8/5/2020 12:00:00 AM | Google
★★★★★ Cleon Combs
WARNING to all those considering to purchase a car from Byers Volkswagen. This is an update on the 2012 Volkswagen Beetle we bought just two months ago: After sharing my concerns about the excessive amount of oil the car was using, they completed an oil-consumption test, and said it used 1 1/2 quarts of oil in about 1,200 miles. Ther | Read Full Review
8/5/2020 12:00:00 AM | Google
★★★★★ Tabitha Durbin
3 HOUR wait for a oil change & fog light bulb replacement!!!! Was told 1 hour & at the very most 1hr 30mins. Appointment 10am arrived @ 9:50am Left @ 12:50pm I don’t live local, so yes I sat there for 3 HOURS! Thank God my lease is up in March!!!!!!!!! | Read Full Review
8/5/2020 12:00:00 AM | Google
★★★★★ Nicole Kreuzer
| Read Full Review
7/29/2020 12:00:00 AM | Google
★★★★★ T.T.
I reached out to test drive a vehicle. Derek set everything up. Upon arrival the vehicle was waiting for me. When I got back... we went over pricing and options. I left to take some time to think about it and to test drive another vehicle at another dealership. Ultimately, Byers was the better vehicle and better experience for me. D | Read Full Review
7/29/2020 12:00:00 AM | DealerRater
★★★★★ Toshiharu Shinoka
| Read Full Review
7/29/2020 12:00:00 AM | Google
★★★★★ Emily G
| Read Full Review
7/29/2020 12:00:00 AM | Google
★★★★★ Ian Meske
Fantastic! Oil change was quick and they fixed my key fob that wasn’t working at no charge! | Read Full Review
7/28/2020 12:00:00 AM | Google
★★★★★ Michael Anderson
I always get pro. Service at Byers. Thanks everyone treats us very good and respectful. | Read Full Review
7/27/2020 12:00:00 AM | Google
★★★★★ Dan Bornstein
Looking forward to driving the GTI, thank you for putting the deal together. | Read Full Review
7/25/2020 12:00:00 AM | Google
★★★★★ Karl Fox
Byers is great to work with. Web appointments, WiFi, free coffee, and a quiet place to work while I wait, and they get done sooner than expected. I've been told that the secret to VW longevity is by-the-book maintenance, and, so far, it's working. | Read Full Review
7/25/2020 12:00:00 AM | Google
★★★★★ Marsha Lewis
Always excellent and quick service! | Read Full Review
7/25/2020 12:00:00 AM | Google
★★★★★ Melissa Amos
Disappointed. I purchased the maintenance plan and additional tire/rim coverage for my new VW after being told that everything was covered and that the dealership provided a complimentary car wash with each service. I made an appointment for an oil change and tire rotation. I was informed when I dropped off my car that the tire rotat | Read Full Review
7/25/2020 12:00:00 AM | Google
★★★★★ Latasha Glenn
I will NEVER take my Passat to any place for service if it’s not BYERS VOLKSWAGEN ??! From the time I step foot on their lot, the phone calls to let me what was going on with my vehicle all the way to pick up. The guys!!!! I offered to buy them smoothie king and chipotle, I felt like I had to give them something for giving me such AM | Read Full Review
7/24/2020 12:00:00 AM | Google
★★★★★ Courtney Shannon
Great service! | Read Full Review
7/24/2020 12:00:00 AM | Google
★★★★★ Connie
Truly the best dealership I’ve ever dealt with and I’ve dealt with many. Transaction was smooth, and easy. The staff was friendly, helpful and knowledgeable. I will definitely make this my dealership of choice going forward. | Read Full Review
7/24/2020 12:00:00 AM | DealerRater
★★★★★ Christopher Eastman
While my experience at Byers Collision was great, the Byers Volkswagen experience was bad from the beginning. I took my vehicle in for a corrosion evaluation (warranty claim) and had them do service while there. I returned to a service completion but no corrosion evaluation. They came out, took pictures, and promised to get back t | Read Full Review
7/24/2020 12:00:00 AM | Google
★★★★★ ewaltrip
This was my first experience buying over the Internet. Add to that I was purchasing a used car. Derek was GREAT...he spoke/texted with me as well as sending a video. He came in on his day off to accommodate our schedule. This was a totally pleasant experience. | Read Full Review
7/23/2020 12:00:00 AM | DealerRater
★★★★★ David Rife
The team at Byers was awesome!! | Read Full Review
7/22/2020 12:00:00 AM | Google
★★★★★ Carla Breckenridge
| Read Full Review
7/21/2020 12:00:00 AM | Google
★★★★★ Shawn Cray
| Read Full Review
7/21/2020 12:00:00 AM | Google
★★★★★ J.S.
Great service, nice people, very sanitary everywhere there, whether in the service area, sales area, restrooms, outside. They had a loaner car for me. It's too bad we all had to wear masks. | Read Full Review
7/21/2020 12:00:00 AM | DealerRater
★★★★★ Anass Elwawi
Sales consultant Collin Woodford was very professional, polite and did his best to offer me a price I was very happy with. He responds to texts immediately and answered all of my questions. My finance guy was Tony, nice guy too but he took it personal when I refused to add the additional insurance plans on the car, but that’s his hus | Read Full Review
7/20/2020 12:00:00 AM | Google
★★★★★ Amy Widman
I recently took my car into Byers for an oil change, tire rotation and recall service . They were very nice. I as happy with the service they provided other than the fact that my “low pressure in left back tire” came on After leaving which had never happened. I don’t have time to continually take my car back to be serviced after I l | Read Full Review
7/20/2020 12:00:00 AM | Google
★★★★★ kpclausen
Excellent experience purchasing a new Audi from Rachel Paskey. She was very helpful without being overbearing. What I liked best was the follow up and commitment to continue to be available as I learn about my new car. | Read Full Review
7/19/2020 12:00:00 AM | DealerRater
★★★★★ melanie payton
Great service ! | Read Full Review
7/18/2020 12:00:00 AM | Google
★★★★★ Keith Viney
Always do a good job. I have never had a problem with either their product or their service. | Read Full Review
7/18/2020 12:00:00 AM | Google
★★★★★ Jennifer Summers
Colin is a wonderful salesman! He made us feel comfortable right away, and was very thorough in his explanations of features and different models of cars. I love how Beyers is a family owned ,established Business.;The kind of place that makes you feel great about buying a new vehicle. | Read Full Review
7/18/2020 12:00:00 AM | Google
★★★★★ Greg Palmerton
Amazing customer service! Their service team is my go to! | Read Full Review
7/17/2020 12:00:00 AM | Google
★★★★★ Lisa bernthold
I had great service with buyers! So much better than MAG. They did my service and 2 recalls within 3hrs. AMAZING SERVICE! | Read Full Review
7/16/2020 12:00:00 AM | Google
★★★★★ Khanh Bremer
We had a great experience with Lee. He greeted us immediately, answered all of our questions and was the main reason we purchased the vehicle we did. | Read Full Review
7/15/2020 12:00:00 AM | Google
★★★★★ Lavetta
I had a great experience at Byers Imports by the airport. Derek Hall was very knowledgeable of the vehicle I was looking at and I bought it. He explained how everything on the vehicle worked and also about getting the loan to finance my new Jeep Cherokee. When I come back for a new car I will be looking for Derek to help me out. Than | Read Full Review
7/15/2020 12:00:00 AM | DealerRater
★★★★★ Dow Rogers
| Read Full Review
7/12/2020 12:00:00 AM | Google
★★★★★ IRIS SHERIDAN
They solved my problem at a very reasonable price. Thanks so much! Betsy Bug will be visiting Byers Volkswagen next time she has any issues in the future. | Read Full Review
7/11/2020 12:00:00 AM | Google
★★★★★ Cole Mckinley
| Read Full Review
7/11/2020 12:00:00 AM | Google
★★★★★ Marc McTeague
| Read Full Review
7/11/2020 12:00:00 AM | Google
★★★★★ LoveOurNewForester
Derek is an exceptional salesperson. He provides an extremely low pressure sales atmosphere and that was the primary reason I came back to work with him. He didn't sweat it when I told him I was going to another dealership to check out a different vehicle. His demeanor is calm and kind, and he was able to answer all of my questions. | Read Full Review
7/9/2020 12:00:00 AM | DealerRater
★★★★★ Jan Reynolds
Convertible top not working and icons on dashboard not turning off. Also asked for oil change. 5 hours to be told the top was taken apart but could not find a problem. When put back together the top worked. The icons were not turned off, and they had no idea if there were problems and could not fix. to Change the oil it would hav | Read Full Review
7/9/2020 12:00:00 AM | Google
★★★★★ Cleon Combs
Car went through 7 quarts of oil in just a few Hundred miles no where near oil change time took it in they checked it no leaks found no smoke filed it with oil told me to drive it a week or two then bring it back so they can see how much oil it is using before they look in to repairs How much oil does it need to burn before you c | Read Full Review
7/8/2020 12:00:00 AM | Google
★★★★★ Yuhui Ni
| Read Full Review
7/7/2020 12:00:00 AM | Google
★★★★★ Patrick Mignogno
I needed a pre purchase inspection of a used VW. They were very thorough and explained everything in detail. Reasonably priced as well. | Read Full Review
7/7/2020 12:00:00 AM | Google
★★★★★ Huckleberry
| Read Full Review
7/5/2020 12:00:00 AM | Google
★★★★★ Ohio House Washing
Very professional, communication with great, decent prices, will definitely use them again in the future to service my Volkswagen | Read Full Review
7/3/2020 12:00:00 AM | Google
★★★★★ Wes Coil
| Read Full Review
7/2/2020 12:00:00 AM | Google
★★★★★ john obrien
Byers Service always does a great job for us. I would recommend them for your maintenance needs in the Columbus Area | Read Full Review
7/1/2020 12:00:00 AM | Google
★★★★★ Kelley
| Read Full Review
7/1/2020 12:00:00 AM | Google
★★★★★ earlwhittington883
air conditioner not working cool air coming out of just one dash vent Was told it just needed recharged $ 160. But then after they had it decided it needed a knew condenser for $800.00. I told them I would pass. Then I was told that I would still have to pay $160.00 plus tax for the recharge that they did. I paid them $ | Read Full Review
7/1/2020 12:00:00 AM | DealerRater
★★★★★ ejohnstarrjohn
In years of purchasing new vehicles I've never had better experience than working with Derek hall very kind helpful smooth transaction purchasing our xt5 Cadillac, I hope to purchase my next car here thank you Derek you were a pleasure to know thank you for doing your job like a professional! | Read Full Review
6/30/2020 12:00:00 AM | DealerRater
★★★★★ kbathini
| Read Full Review
6/26/2020 12:00:00 AM | Google
★★★★★ Taylor Thome
| Read Full Review
6/26/2020 12:00:00 AM | Google
★★★★★ Kali Williams
My experience with Byers Volkswagen was much greater than I anticipated. I arrived at 8:00am when the garage opened and was welcomed by Jeremy Fetzer. He directed me to the waiting area and made sure I was aware of another issue with my vehicle, while letting me know they were still working On my vehicle. Jeremy came back when the ca | Read Full Review
6/26/2020 12:00:00 AM | Google

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