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Carolina Volkswagen

★★★★★(39)read reviews

7800 East Independence Boulevard, Charlotte, NC 28227

(704) 936-0609 Ask About Our Service Specials!

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Mon: 7:30 AM - 6:00 PMTues: 7:30 AM - 6:00 PMWed: 7:30 AM - 6:00 PMThur: 7:30 AM - 6:00 PMFri: 7:30 AM - 6:00 PMSat: 8:00 AM - 5:00 PMSun: Closed

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Customer Reviews

★★★★★ George Gusev
We purchased a car here. The staff is very friendly and welcoming. George is a highly professional consultant and helped us find the car we needed. Many thanks to everyone for the great work. | Read Full Review
11/14/2024 12:00:00 AM | Google
★★★★★ Ozgur Artan
I bought an Atlas from Carolina Volkswagen. I was very pleased with the smooth and detailed informative process during my purchase. Sales guy, George Karakaya helped a lot and unlike other dealers, I have not received even one single annoying phone call. Thank you for the first class service. | Read Full Review
11/14/2024 12:00:00 AM | Google
★★★★★ Richard Weber
Friendly staff, bad process. This place will kill you with kindness while they try to screw you on a car deal. The whole engagement didn’t feel authentic and left us with more questions than answers. Do yourself a favor and shop around before committing here. We wanted to do business here but the dishonesty and lack of clarity was to | Read Full Review
11/8/2024 12:00:00 AM | Google
★★★★★ Natalie Andruczyk
Richard Albino and Rob were amazing to work with. I hate the car buying process and Richard went out of his way to expedite the process and accommodate my schedule and needs. He was very knowledgeable about the car and made me feel comfortable throughout the process. I would recommend the sales team and this dealership to everyone. | Read Full Review
11/1/2024 12:00:00 AM | Google
★★★★★ Lucretia Thompson
Looking for a new car and am thinking about buying the Taos 2024 . Price is good incentives are good . Zack is the sales man he was very knowledgeable about the SUV. | Read Full Review
10/26/2024 12:00:00 AM | Google
★★★★★ kingauto repair
Great parts department guys to work with experienced and knowledgeable always find the way to get us the correct parts | Read Full Review
10/17/2024 12:00:00 AM | Google
★★★★★ Pedro Salomão
I’ve just bought a Golf GTI in this dealership, with Mr. Richard. It was a great experience, fast, efficient and did exactly what he told it would be and we deeply recomend to all. | Read Full Review
10/15/2024 12:00:00 AM | Google
★★★★★ scooter748driver
Went to Carolina Volkwagon looking for a use Jetta that I saw online. My salesperson, Richard, was very helpful and professional. he was very forthcoming with information and I felt that he was dealing honestly and openly. While I ultimately purchased a different vehicle from another location, this decision in no way reflects the pro | Read Full Review
10/12/2024 12:00:00 AM | Google
★★★★★ John Z
While I appreciated the efforts of selling me a car minutes before they were closing, I am still waiting to finalize the sale as I have not received documents to transfer my title as well as to finalize the financing. | Read Full Review
10/10/2024 12:00:00 AM | Google
★★★★★ cindy s
Came in to purchase a vehicle and was helped by Richard Albino. He made the process so easy and fast. I’m satisfied with the customer service and attention to detail | Read Full Review
9/27/2024 12:00:00 AM | Google
★★★★★ Cailyn Negus
Excellent customer service. Richard is amazing, and provides a smooth process from start to finish. Highly recommend! | Read Full Review
9/27/2024 12:00:00 AM | Google
★★★★★ ege bilir
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9/26/2024 12:00:00 AM | Google
★★★★★ Yigit Bilir
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9/26/2024 12:00:00 AM | Google
★★★★★ Jasmine K
Highly recommended buying a car from here ! I couldn’t decide what to buy but everyone was so understanding and professional. It was the easiest purchase I’ve made. Thank you Brittany ! I love my new car ! | Read Full Review
9/21/2024 12:00:00 AM | Google
★★★★★ Desirae Neubauer
Update: still haven’t received my second key (after purchasing 3 days ago and driving up an additional time to sign papers that apparently weren’t working the day I “bought” the car.) Still also owed $3,000 check that was supposed to be given to me yesterday, 2 days after purchase, now they are saying it’ll be another at least 3 days | Read Full Review
9/20/2024 12:00:00 AM | Google
★★★★★ Desirae Neubauer
Communication from before even going to the dealership was short, sweet and to the point. Once there, Brittany was able to get everything done smoothly and with a smile. Thanks for everything! | Read Full Review
9/18/2024 12:00:00 AM | Google
★★★★★ IC_EvoX
Chris Viton is one of the few salesman in the industries that is still trust worthy. Give that man you business if you in the market for a New/Used VW. Man helped me out, and was open an honest about everything. | Read Full Review
9/18/2024 12:00:00 AM | Google
★★★★★ Ricardo Aspillaga
Last Saturday I bought I Atlas, the sales team Abraham and Brittany were Very helpful and professional, Thank you very much . | Read Full Review
9/16/2024 12:00:00 AM | Google
★★★★★ Volodymyr Blotskyi
My family and I are new to the country and have been looking to trade in our 2019 Volkswagen Jetta, we have been working closely with Richard Albino here at Carolina Volkswagen. Richard has been very understanding as to what we are looking and has been diligent in the process of finding a new 2024 Volkswagen Tiguan that that has ever | Read Full Review
9/14/2024 12:00:00 AM | Google
★★★★★ Jada Davie
Very smooth process and Bri helped me out a ton!! | Read Full Review
9/14/2024 12:00:00 AM | Google
★★★★★ Darby Johnson
I cannot say ENOUGH wonderful things about this dealership! After shopping around and NOT wanting to go to another, I called and Rob Poliquin, sales manager was not only the nicest, but the most straightforward, helpful person I have dealt with to date! The sales person he put me with, Richard Albino, went above and beyond and betwee | Read Full Review
9/11/2024 12:00:00 AM | Google
★★★★★ Chris Altman
Great customer service from Abdul! We were in and out with no hassle thanks to him! | Read Full Review
9/9/2024 12:00:00 AM | Google
★★★★★ Leigh-Ann Marshall
Couldn’t have been more pleased with my experience at Carolina Volkswagen. Abdul helped to make the process very speedy and simple! | Read Full Review
9/9/2024 12:00:00 AM | Google
★★★★★ Michael Lefko
See the updates to my review below- we are at better but I always shoot for best. Not quite there yet unfortunately. My grandfather always said growing up- Never take your car to the dealership for service Michael! Don’t be stupid! His assessment was it was more expensive and perhaps they will try to sell you something you don’t ne | Read Full Review
9/2/2024 12:00:00 AM | Google
★★★★★ JC
They list a very competitive price for a vehicle, and then when you make the inquiry based on the price, and go back and forth, ultimately there are $2000 worth of non negotiable options as well as a ridiculous doc fee of $899. If these options are non-negotiable they should include it in their set price, but they know they get more | Read Full Review
8/30/2024 12:00:00 AM | Cars.com
★★★★★ Reinaldo Brahn
Be awere ! This place is probably scaming you. Too bad I can only give this place 1 star , it should be minimum big O! I got a oil change online appointment, tipe my phone number because I hade service done at this location , system knows me , my car tipe and every thing , gave me an estimate of $87 for the oil change , ask me to c | Read Full Review
8/30/2024 12:00:00 AM | Google
★★★★★ josey miano
I just bought my5th vehicle from Carolina VW and Richard Albino!!! 2024 platinum gray Atlas!!! He is the most patient salesman ever!!! Missy at front desk is always pleasant and very helpful! My last purchase was just two years ago and I called Richard and told him I was ready!!! This dealership is the best!!! | Read Full Review
8/28/2024 12:00:00 AM | Google
★★★★★ Cynthia F
***BUYER BEWARE***, learn from my mistake and don't purchase a car here. I purchased a 2017 QX60 in January 2023 and was robbed when they sold me a lemon. They sold me an Infiniti that had an extreme amount of sludge in the engine. I told them of the sludge in the engine and they said “there’s nothing we can do for you”. So now I sti | Read Full Review
8/28/2024 12:00:00 AM | Google
★★★★★ T Fultz
Absolutely amazing car buying experience ! They made it SO easy! No one pressured us and we got a great deal. There was no pressure to buy and our sales guy george was great! Lonnie gave us a good laugh as well ?? | Read Full Review
8/25/2024 12:00:00 AM | Google
★★★★★ Michael Lefko
See the update to my review below My grandfather always said growing up- Never take your car to the dealership for service Michael! Don’t be stupid! His assessment was it was more expensive and perhaps they will try to sell you something you don’t need. Carolina VW has proven my grandfather wrong again today. Came in with an appoin | Read Full Review
8/15/2024 12:00:00 AM | Google
★★★★★ Michael Lefko
My grandfather always said growing up- Never take your car to the dealership for service Michael! Don’t be stupid! His assessment was it was more expensive and perhaps they will try to sell you something you don’t need. Carolina VW has proven my grandfather wrong again today. Came in with an appointment for lights coming on on the d | Read Full Review
8/9/2024 12:00:00 AM | Google
★★★★★ Yigit Bilir
Abdul and Orçun are the Best Salesman at this Dealership, If you want a Great deal on a Car ask for Abdul and Orçun when you get there !!! | Read Full Review
8/8/2024 12:00:00 AM | Google
★★★★★ J Mays
Found a car online I was interested in. Drove to Charlotte, an hour away from home, not once but twice, there and back which was 4 hours. I spoke with Richard about test driving the car, told him before I arrived what my number was to buy this vehicle. Their number was higher than I preferred. And he told me to come on down, I can | Read Full Review
8/5/2024 12:00:00 AM | Google
★★★★★ Sarah Adams
Great customer service and Abdul worked with us to get a great deal. | Read Full Review
8/3/2024 12:00:00 AM | Google
★★★★★ Mike Sigmon
Excellent service and able to get a quick appointment. Mike McClaskey was great to work with and highly recommend this dealership. | Read Full Review
8/3/2024 12:00:00 AM | Google
★★★★★ Hydrocheese
Ask for Abdul White if you’re looking for a VW! He got me a new car as my old VW was dying, I’m hype. Great salesman, provided me with snacks, didn’t take long at all. | Read Full Review
7/14/2024 12:00:00 AM | Google
★★★★★ Alice Giuliano
I traded in my VW at another dealership and purchased a new car on 5/25. I reached out to VW to cancel my warranty plan with them, I was sent an email by Sean with the form to cancel. I filled it out and sent it back. I requested originally to pick up the check and then I emailed back stating they can mail it, I was told that it woul | Read Full Review
7/12/2024 12:00:00 AM | Google
★★★★★ Emily Reynolds
I just bought a beautiful Atlas at Carolina VW!! Abdul was super nice and patient in helping me navigate the used and new car market to find the perfect fit for me. This is my first VW and my first Carolina VW experience and I would definitely recommend checking them out.. it was quick and everyone was friendly, knowledgeable and eff | Read Full Review
7/6/2024 12:00:00 AM | Google
★★★★★ Sherry Jones
Came in for an oil change and a tire rotation. It took two hours and 32 minutes said it was because at check in the employee found a recall, but never mentioned that the recall would take an extra hour on top of my services time! Then I would have known and been prepare that it was gonna be a while, but once I asked how much long d | Read Full Review
7/3/2024 12:00:00 AM | Google

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