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Carolina Volkswagen

★★★★★(124)read reviews

7800 East Independence Boulevard, Charlotte, NC 28227

(704) 936-0609 Ask About Our Service Specials!

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Business Hours

Mon: 7:00 AM - 6:00 PMTues: 7:00 AM - 6:00 PMWed: 7:00 AM - 6:00 PMThur: 7:00 AM - 6:00 PMFri: 7:00 AM - 6:00 PMSat: 8:00 AM - 5:00 PMSun: Closed

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Customer Reviews

★★★★★ Ryan Corrigan
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9/1/2026 12:00:00 AM | Google
★★★★★ Brad Caldwell
Jeremy Allison continues to set the standard. He always helps me prioritize what needs to be completed. Integrity and honesty. Thank you! | Read Full Review
8/31/2026 12:00:00 AM | Google
★★★★★ Y Gad
I have purchased 3 vehicles from Carolina Volkswagen and have had an amazing experience each time. My most recent purchase was a week ago and I worked with Richard Albino. He listened to what I said I needed and was excellent to work with. | Read Full Review
8/29/2026 12:00:00 AM | Google
★★★★★ Nicole Surace
D'Angelo was so helpful with the whole process! This is my third car from here and I'll keep coming back! | Read Full Review
8/28/2026 12:00:00 AM | Google
★★★★★ El Jefe704
My experience is always great anytime I visit whether it's for service or to purchase a new vehicle the staff are always friendly and helpful with any questions I may have and I always leave feeling like a be VIP customer | Read Full Review
8/27/2026 12:00:00 AM | Google
★★★★★ Kennon H
I highly recommend Carolina Volkswagen! I was searching across multiple states to find the right preowned Taos, and they had a '22 that was perfect. David, Richard, and Grayson were great to work with. Super responsive and totally transparent. The icing on the cake was delivering the car to me out of state. Trust me, you would much | Read Full Review
8/27/2026 12:00:00 AM | Google
★★★★★ Morgan Crimm
Anna and Chris were amazing! Very nice environment and extremely helpful. And can't forget about Grayson he super cool. Thanks again, guys ! | Read Full Review
8/27/2026 12:00:00 AM | Google
★★★★★ Ke Rob
Went and spoke with Morris , he was very knowledgeable and listened to what I was was looking for , asked questions as to what my main use would be for the car , showed me a few great options that are great on gas and mileage. Great customer service , very attentive to my needs . Also gave me option within my price range that was aff | Read Full Review
8/25/2026 12:00:00 AM | Google
★★★★★ Brien Crowder
Took my car here to get an oil changed. They changed the oil afterwards it was a leak. Do not go here | Read Full Review
8/25/2026 12:00:00 AM | Google
★★★★★ Makennah Tallent
Extremely disappointed and frustrated with my experience at Carolina Volkswagen. I purchased my car on February 3 and was told that the vehicle was fine and had been serviced. However, very shortly after purchasing it, I had to bring it back because of an issue with the wheel. I was then told that my head gasket was leaking. Carolina | Read Full Review
8/24/2026 12:00:00 AM | Google
★★★★★ Uzair Thanvi
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8/16/2026 12:00:00 AM | Google
★★★★★ Clay waddell
Exceptional service! Anna and Chris were the best! Very honest, easy to work with and made it the best experience I've ever had when buying a car! | Read Full Review
8/5/2026 12:00:00 AM | Google
★★★★★ Emma Snow
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8/2/2026 12:00:00 AM | Google
★★★★★ Greg Yin
Bought my car here 4 years ago, had a great experience then. Service has been fine up til now as well?m. But brought my car in this week for an oil change and an issue with the 12V charger that I was 99% was related to a bad fuse - but you can't get VW fuses anywhere. Was charged $200 for an “electrical diagnostic” that sure enough f | Read Full Review
7/29/2026 12:00:00 AM | Google
★★★★★ Greg Yin
Brought my car in for service, including an issue with one of the 12V adapters not working. Was 99% sure that it was just a fuse issue, and mentioned that to the advisor. They still charged me $200 for an "electrical diagnostic" that found that sure enough, it was just a fuse issue that could have been found in seconds. Would have ju | Read Full Review
7/28/2026 12:00:00 AM | Google
★★★★★ Mirella Cornejo
Absolutely wonderful experience. Everyone was very knowledgeable and helpful. Loving my Atlas! | Read Full Review
7/27/2026 12:00:00 AM | Google
★★★★★ Robyn Mullis
We recently purchased a 2026 Tiguan from Carolina Volkswagen and had the absolute best car buying experience! The entire staff from Anna, Chris H., Grayson and Alex in parts/services (we added a couple of things) all made us feel extremely comfortable and provided excellent customer service. Would highly recommend. Kudos to this te | Read Full Review
7/26/2026 12:00:00 AM | Google
★★★★★ beth bramlett
Caroline Volkswagen did a pre inspection on a used car my 19 year old daughter was going to buy from an individual and the service department was very professional and honest, with a video of their findings! I quickly realized there were too many risk to move forward! My daughter quickly spotted a used car on their lot and she and my | Read Full Review
7/24/2026 12:00:00 AM | Google
★★★★★ Ella Vaccaro
I had a great experience buying a new gti at Keffer Volkswagen. We had Rocky, Matt, and Dijuan help us through the whole process and they were incredibly helpful and friendly, they made the buying experience easy. | Read Full Review
7/24/2026 12:00:00 AM | Google
★★★★★ Brandon Holmes
I have a extremely full schedule and they worked with me to get the deal right via text/email, had paper work ready when I arrived and everyone's energy came across enthusiastic even at the end of the day. Huge shout out to Anna, fantastic customer service and made me feel welcome from the very beginning. | Read Full Review
7/24/2026 12:00:00 AM | Google
★★★★★ Christiaan Du Preez
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7/20/2026 12:00:00 AM | Google
★★★★★ John Scavetto
I had a last minute emergency where my dealership was telling me that they would not be able to see me till Monday of next week. This happened Friday morning. I explained the error code to Olga who was extremely knowledgeable of my problem. She told me they would fit me in at 1:30 that afternoon. I was close by and figured I would | Read Full Review
7/18/2026 12:00:00 AM | Google
★★★★★ Elisha R.
Anna was wonderful to work with. At the beginning of 2024, she helped me find my 2024 Atlas Cross Sport R-Line, and after it was unfortunately totaled in an accident, she quickly helped me find the perfect 2026 Atlas Cross Sport R-Line last month. Throughout the process, she was patient, responsive, and supportive. I had a lot going | Read Full Review
7/16/2026 12:00:00 AM | Google
★★★★★ Brian W
Sales & Finance were super laid back, informative, and easy to work with. Buying process was straightforward and I never felt pressured or like I was being taken advantage of like I have felt at other dealers in the area. First time VW buyer and would go back again. | Read Full Review
7/14/2026 12:00:00 AM | Google
★★★★★ Evan Harris
Excellent experience with Carolina Volkswagen trading my 2024 Atlas Cross Sport for a brand-new 2026 model. What stood out most was the teamwork, everyone worked together to put the deal together and make it happen. The process was smooth, professional, and customer-focused. I appreciate the entire team's effort and highly recommend | Read Full Review
7/13/2026 12:00:00 AM | Google
★★★★★ BH
Even though I'm not crazy about my new purchase ( Tiguan is fairly boring) Samantha and Camilo were amazing to work with. Great representatives of the dealership | Read Full Review
7/13/2026 12:00:00 AM | Google
★★★★★ Samuel Berkheimer
This was probably one of my favorite car buying experiences. The sales manager Chris and sales team Hanna was a delight to work with. I never felt pressured to buy or ask questions about the vehicle that I was purchasing. Even the finance team I believe it was Ryan was very nice and helpful and didn't try to persuade me into buying a | Read Full Review
7/9/2026 12:00:00 AM | Google
★★★★★ Erin Hickman
I have not been to Carolina VW but I did call today and Missy did an outstanding job on the phone. Thank you Missy, your kindness made my day!! Erin Hickman, Chameleon Limited | Read Full Review
7/7/2026 12:00:00 AM | Google
★★★★★ Manuela Damsch-G
Service was awesome. People are friendly. | Read Full Review
7/7/2026 12:00:00 AM | Google
★★★★★ Joshua McNeil
Good Establishment. Service People are courteous and knowledgeable. Sales People are very helpful. Just recently purchased a vehicle from this location and the experience was straightforward. Worked with me to get me the pricing and warranty I needed. Would recommend shopping here. | Read Full Review
7/3/2026 12:00:00 AM | Google
★★★★★ Goutham Subramanian
My recent car-buying experience at Carolina VW was by far the most positive one I had in the last 10 years of multiple car purchases for my family. They truly offer the best customer service in sales across the Charlotte area. A huge shoutout to Anna T and Chris H, who went above and beyond to make us feel welcome and kept us informe | Read Full Review
7/2/2026 12:00:00 AM | Google
★★★★★ B T
After they sold a “certified new” car we had nothing but issues and sold it to us for 16995 they decided they couldn't fix it and bought it back and sold us a different vehicle. They put the lemon back on lot and are selling it for 18,995! RUN! | Read Full Review
6/30/2026 12:00:00 AM | Google
★★★★★ Drew Hoitsma
Nice expierience. Everyone helpful and polite. Did thier job very well.. recommend this syore very much | Read Full Review
6/25/2026 12:00:00 AM | Google
★★★★★ carrie hanson
The service here is truly fantastic. Melvin, Mike and Alex were all super helpful and kept me in the loop. I was so grateful to get in and out quickly AND they have Little Debbie oatmeal cream pies in the waiting lobby!!! | Read Full Review
6/15/2026 12:00:00 AM | Google
★★★★★ Anna C
Great service with recent water leak in our Atlas. Alex was our service advisor and kept us well informed of the status of the repair. Techs did a great job with the repair- would gladly come back for any future service. | Read Full Review
6/12/2026 12:00:00 AM | Google
★★★★★ Emily Hoeing
Although I didn't purchase from them, I was super impressed how friendly they were. They are ready to take care of any one who comes. I recommend checking them out if you are looking for a VW! | Read Full Review
6/12/2026 12:00:00 AM | Google
★★★★★ Laura Garcia
Got my brand new Jetta GLI with Christian and Grayson and my experience with them was amazing they were very patient and friendly. Made my experience fabulous thanks guys. | Read Full Review
6/6/2026 12:00:00 AM | Google
★★★★★ Scott Mutterer
Deceitful advertising, salesman and sales manager are full are crap. I facilitated a sale for my daughter of a 2019 Beetle. The salesman, Chris and I agreed on a price of 18,888.00 and when my daughter's mother went to sign the finance agreement the price was 2000.00 more. When I found this out Chris then and only then communicated t | Read Full Review
6/5/2026 12:00:00 AM | Google
★★★★★ Marilu Cruz
Rima es una persona muy amable y paciente graciasss | Read Full Review
5/28/2026 12:00:00 AM | Google
★★★★★ Michael McDuffie
Very pleased with the personal service I recieved from Melvin Del Toro, the Service Manager at Carolina Volkswagen. He took time to personally review the repair history on my 2015 GTI to ensure I was charged for the correct parts and received the correct repair to fix a persistent oil leak. If you’re looking for fair treatment from | Read Full Review
5/15/2026 12:00:00 AM | Google
★★★★★ maggie Kiker
We have struggled to find a dealership for VW that takes concerns & customer service seriously. Alex & Melvin at Carolina VW have went above & beyond since switching to their dealership for service. We really appreciate good kind people! | Read Full Review
5/13/2026 12:00:00 AM | Google
★★★★★ Joanna
Photos speak for themselves. Purchased Used. They let me drive off the lot after sale with this, putting me and other drivers in danger when the underpanel inverted on the highway; they stated they knew it had a footlong tear and could fly off. Use CarMax across the street. I’ve bought two cars from them so far. EXCELLENT customer s | Read Full Review
5/13/2026 12:00:00 AM | Google
★★★★★ Jorge Muñoz
Reema una súper atención , muy profesional te asesora muy bien sobre lo que estás buscando de verdad recomendadisima . Gracias ?? | Read Full Review
4/22/2026 12:00:00 AM | Google
★★★★★ Allison Lillard
I just took my 2024 Tiguan in for a premium oil change. I bought the car used from another dealership. They took it upon them selves to go ahead and perform the 20,000 mile in warranty service even though I was not originally their customer. I certainly am now. That was above and beyond kind of service that goes a long way toward | Read Full Review
4/18/2026 12:00:00 AM | Google
★★★★★ Mary Fletcher
This was the best car buying experience I could ask for. Chris Harmon was so helpful, patient and friendly. We were treated like we were the most important people there. The price was very fair, the vehicle is great and we would buy there again without hesitation. | Read Full Review
4/16/2026 12:00:00 AM | Google
★★★★★ Hayleigh Pence
I cam going to try to put to words how grateful I am to be a customer of Carolina Volkswagen. I have been looking for a larger car for my family for over a year. I have walked out of countless dealerships due to harsh ignorance, judgement, and lack of patience for my young children. This facility was personable, kind, and TRUE TO THE | Read Full Review
4/16/2026 12:00:00 AM | Google
★★★★★ Shawn Shaver
Outstanding customer service! Sales associate Anna Trubitskaya, was very knowledgeable, not pushing, listened and exceeded expectations and made this purchase one of the most pleasant car buying experiences. Highly recommend giving her a visit if in the market for a car purchase. | Read Full Review
4/6/2026 12:00:00 AM | Google
★★★★★ Ross Blank
Full disclosure, I didn't buy a car here, I darn near did. After a couple hours of checking Carlos dealerships (carmax, Hyundai, Subaru) it was refreshing to have superb customer service. Richard was exceptional. The manager, Andy, also super helpful. 5 for 5 stars, hands down. Thanks y'all! | Read Full Review
3/31/2026 12:00:00 AM | Google
★★★★★ Danilo Gallinari
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3/25/2026 12:00:00 AM | Google
★★★★★ Samuel Naso
I had a great experience with Anna Trubitskaya and Carolina Volkswagen when purchasing a certified pre-owned Tiguan. Anna was very professional and made the process very simple and totally stress free. Hands down, the best experience I have had purchasing a vehicle. Anna never pressured me and made it a great experience. Thanks | Read Full Review
3/25/2026 12:00:00 AM | Google
★★★★★ C WIII
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3/24/2026 12:00:00 AM | Google
★★★★★ Joanna
Anna, Chris, and Chris in sales are the best!! I had a great experience with them. I was going to purchase a car from across the street at CarMax when one caught my eye at this dealership, and I ended up driving away with it the same day. And when I returned with a minor issue, they took care of it, no problem. Very helpful and carin | Read Full Review
3/24/2026 12:00:00 AM | Google
★★★★★ Samantha Berrios
I had an absolutely amazing experience working with Ana while purchasing my 2026 VW Tiguan. From start to finish, she was attentive to every detail and made the entire process feel easy and stress-free. Ana is the perfect balance of professional and personable—she’s knowledgeable, transparent, and clearly very smart, but also friend | Read Full Review
3/23/2026 12:00:00 AM | Google
★★★★★ Rosie404
Amazing experience with our trade and new purchase. Thank you Mahdi & Andy, we love our new car! | Read Full Review
3/23/2026 12:00:00 AM | Google
★★★★★ Courtney Trull
Richard Albino at Carolina VW was great to work with and made the car buying experience so enjoyable. I love my new VW Taos and thanks to Richard for the great experience. | Read Full Review
3/19/2026 12:00:00 AM | Google
★★★★★ Scott Kerton
3/19/2026 Edit - Had been reached out to and then inquired on a different GTI trying to give them a second chance. Worked with Ryan in sales, Richard and Vineta and basically had the deal done within 90 minutes and just had to come back the following day to finalize paperwork. Overall this was a way better buying experience than the | Read Full Review
3/19/2026 12:00:00 AM | Google
★★★★★ Lilli Sherman
Excellent experience with Christian and Andy!!! Going with new Jetta SE 2026 lease, replacing my 2023 Jetta! Very happy . Thank you | Read Full Review
3/14/2026 12:00:00 AM | Google
★★★★★ Zac Lewis
I want to recognize the outstanding customer service I received from Alex, my service advisor, and Andrew, the General Manager, during my recent visit for my Volkswagen Atlas. I’ll be honest — the experience unfortunately started off on the wrong foot due to an extremely rude and unprofessional interaction with another service adviso | Read Full Review
3/11/2026 12:00:00 AM | Google
★★★★★ Maranda Poteat
Anna was awesome. They worked hard to get me a deal I could feel good about. Everyone there was so nice and helpful. | Read Full Review
3/9/2026 12:00:00 AM | Google
★★★★★ Jannel Robinson
Richard Albino, helped us with our car purchase this morning. We never felt pressured and he had just the perfect car for us! His customer service skills are impeccable and he is upfront and straightforward which I very much appreciate | Read Full Review
3/6/2026 12:00:00 AM | Google
★★★★★ Patrick Gaston
Definitely was very pleased today with the help of Richard Albino. Was very friendly and made us feel at home. Made the transition so easy especially for me! | Read Full Review
3/6/2026 12:00:00 AM | Google
★★★★★ Savanna Lehman
Anna T was incredible!!! You must ask for her, she didn’t pressure me to make a decision. She was super helpful, gassed up the vehicle and really went above and beyond to make my experience enjoyable and help me make my purchase. | Read Full Review
3/6/2026 12:00:00 AM | Google
★★★★★ Nicki Russ
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3/6/2026 12:00:00 AM | Google
★★★★★ Irini Guda
We traded in our car of 12 years and purchased a pre-used 2024 Volkswagen vehicle yesterday. Mahdi was very helpful with the process and genuinely a joy to work with. Grateful for him and the manager working with us to purchase the car we’ve been looking for within our budget and in great quality shape. They detailed the car and it w | Read Full Review
3/1/2026 12:00:00 AM | Google
★★★★★ Manuela Damsch-G
Service was awesome | Read Full Review
2/24/2026 12:00:00 AM | Google
★★★★★ Jack Mohan
We looked at vehicles with Richard at Carolina Volkswagen, and he was exceptional during our time there. He was very patient with my wife and I and made us comfortable during the process. He knew everything about each vehicle and was able to provide the information we were looking for immediately. I could not recommend Richard enough | Read Full Review
2/24/2026 12:00:00 AM | Google
★★★★★ Jill
They offered to do touch up paint and then suddenly will not do it. Stating it is after a 30 day window. All of the communication is in text and a day before this refusal they were setting up an appointment for us. DO NOT GO HERE. They lied continuously- again all of this is in text. | Read Full Review
2/24/2026 12:00:00 AM | Google
★★★★★ Michael Yacoub
I had an absolutely amazing experience working with Anna when purchasing my new 2026 Golf R Black Edition. From start to finish, she was professional, honest, kind, and genuinely fun to work with. What really stood out to me was how easy she made the entire process. Unlike other dealerships that required a credit application just to | Read Full Review
2/17/2026 12:00:00 AM | Google
★★★★★ Spencer Lomax
This is our 3rd vehicle bought from Carolina VW. Richard Albino has always went above and beyond our expectations on finding the right fit for our family. (He is the man!) 100% recommend. | Read Full Review
2/17/2026 12:00:00 AM | Google
★★★★★ Jay Warner
I purchased a new vehicle from Volkswagen yesterday, and hands down, this was the best car-buying experience I’ve had in my entire life—and I’ve bought a lot of cars. Richard was the best salesperson I’ve ever worked with. He was thorough, kind, knowledgeable, and didn’t waste a second of my time. No pressure. No games. Just straigh | Read Full Review
2/17/2026 12:00:00 AM | Google
★★★★★ Courtney
They consistently provide good service. My car seems to be running better every time I take it to them. They also have a car wash. Staff is professional and friendly. | Read Full Review
2/10/2026 12:00:00 AM | Google
★★★★★ Brittany Graziano
Richard truly made the entire process of trading in my car and purchasing the 2021 atlas SEAMLESS and quick. It was honestly one of the best experiences I’ve ever had at a dealership! Thank you so much to the entire team for making this so amazing! | Read Full Review
2/10/2026 12:00:00 AM | Google
★★★★★ C Xiong
I had a great experience buying a vehicle here. Very professional and fast service. | Read Full Review
2/3/2026 12:00:00 AM | Google
★★★★★ K Montana
Nice shop good sales man Friendly ?? | Read Full Review
2/3/2026 12:00:00 AM | Google
★★★★★ Anthony Ceballos
Alex in Service was great! Highly recommended individual! Will go above and beyond for you and your issue. | Read Full Review
2/3/2026 12:00:00 AM | Google
★★★★★ Ithomason77
I bought a 2019 Ram over the weekend. My sales rep and the GM were fantastic. They were very personable and didn’t try to pressure me into buying. | Read Full Review
2/3/2026 12:00:00 AM | Google
★★★★★ ShalaDel
Mahdi Hariri is awesome. Our son came in for a trade, actually not knowing that he would walk out with the vehicle that he wanted!! Mahdi walked us through every step, ensured that we were happy with everything, and kept us informed every step of the way! My son is happy, we are happy!! Ask for Mahdi at Carolina | Read Full Review
2/3/2026 12:00:00 AM | Google
★★★★★ Ty Mattox
Great company that does a great job, 10/10 would recommend | Read Full Review
2/3/2026 12:00:00 AM | Google
★★★★★ Jonage Lyda
Darryl R was very informative and helpful during my experience here. I will definitely be referring him and this company! | Read Full Review
2/3/2026 12:00:00 AM | Google
★★★★★ Ronald Poole
This dealership misrepresents their vehicles. They wanted me to drive up 2 1/2 hours to look at a vehicle that I questioned them on damage to the drivers fender, they said that it was not damaged I took a picture of their website where they had the vehicle listed and zoomed in on it, and it sent it to them They sent back to me. Oh ye | Read Full Review
2/3/2026 12:00:00 AM | Google
★★★★★ Kirsten Henderson-Dillard
update from my previous review ( I’ve added photos to read) They still haven’t returned our 1,000 refund, even though The Office Manager & General Manger Miranda (who would deal with the refund) promised us that we would get our money back because LEGALLY we have to. Still hasn’t reached back out to us. My guess would be because the | Read Full Review
2/3/2026 12:00:00 AM | Google
★★★★★ Norbert Skoczek
I had another excellent experience. I know it is right before Christmas and everybody’s busy but everything was on time and service was excellent. Thank you. | Read Full Review
1/3/2026 12:00:00 AM | Google
★★★★★ Julian Codner
We purchased two vehicles from this dealership, and the service was exceptional. Richard Albino went above and beyond to make sure all our needs were met and that we received the best possible deal. I would absolutely recommend this dealership and Richard to anyone looking for a great car-buying experience. | Read Full Review
1/3/2026 12:00:00 AM | Google
★★★★★ jason jenkins
Wonderful experience! Ask for Mike ! | Read Full Review
1/3/2026 12:00:00 AM | Google
★★★★★ Beth K
Michael and his team were great start to finish! 10/10 highly recommend. | Read Full Review
1/3/2026 12:00:00 AM | Google
★★★★★ Richard Shoaf
Just bought an id.buzz from Chris Harmon. It was a great experience from the greeting we got while getting out of the car, to the final negotiations. Highly recommend! | Read Full Review
1/3/2026 12:00:00 AM | Google
★★★★★ Kirsten Henderson-Dillard
I WILL NEVER RECOMMEND ANYONE TO GET A CAR FROM HERE EVER!! 12/30 My mom recently got a car with them and made a 1,000 down payment. The deal went through. But the lending company was giving us a hard time because my mom is a license insurance agent so she has a 1099 vs W2. The car salesmen MIKE AND LOUIS (The business finance manag | Read Full Review
1/3/2026 12:00:00 AM | Google
★★★★★ Esteban Barrera
Their website states they will honor any competitor's coupon. However, when I arrived for my appointment today, the service advisor refused to honor a coupon from a local dealership in Charlotte, NC. This is misleading and constitutes false advertising. | Read Full Review
1/3/2026 12:00:00 AM | Google
★★★★★ Keenan Jennings
Showed up for a very simple trade in, explained the cut and dry process with Michael Bennet. He did exactly that and executed it exactly how I wanted it to be with my payments down to my interest rate. Perfect service. This dealer has been through a few different managers. They are working on making the right changes. Give CVW anothe | Read Full Review
12/3/2025 12:00:00 AM | Google
★★★★★ Lauren B
We had a fantastic experience working with Richard Albino at Carolina Volkswagen! He made the entire process of buying our new Atlas smooth, quick, and stress-free. Richard was incredibly helpful, knowledgeable, and never pushy—he really took the time to make sure we got exactly what we wanted. Everything from the test drive to the p | Read Full Review
12/3/2025 12:00:00 AM | Google
★★★★★ william williams
Michael Bennett was incredible. Very attentive, knowledgeable and professional. I’m very happy about my purchase and if you need a car; go see Michael at VW on independence. Thanks Michael! | Read Full Review
12/3/2025 12:00:00 AM | Google
★★★★★ Hannah Miller
Worked with Richard Albino and he really worked with me and got me down to a monthly rate I was comfortable with! Overall great experience! | Read Full Review
12/3/2025 12:00:00 AM | Google
★★★★★ Jeffrey Tate
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12/3/2025 12:00:00 AM | Google
★★★★★ Ashley Jones
Michael Bennett was my sales guy and he went above and beyond for me and my mom I couldn’t have asked for a better sales person as he was very attentive to our wants and needs and made it happen and within great timing. I would say to anyone that visits to DEFINITELY HANDS DOWN GOTO HIM YOU WONT REGRET IT!!! Thank you again our new V | Read Full Review
12/3/2025 12:00:00 AM | Google
★★★★★ Joann Jennings
Vnetta Trent mahdi Tim missy andy was great made me feel like I wasn’t a number make sure they had patience with me and my situation and help me in my journey | Read Full Review
12/3/2025 12:00:00 AM | Google
★★★★★ Amy White
I thought about deleting this, but I think it is worth mentioning, that though I had a really terrible start, the new management at this VW has risen to the occasion. They contacted me and have made it right. That is rare in business, but I was impressed, and thought I should say so instead of just deleting the review. I appreciate t | Read Full Review
12/3/2025 12:00:00 AM | Google
★★★★★ June Landry
Quoted almost 9 grand for a carbon cleaning and wouldnt send an itemized bill when it was asked for at least 3 times. Tried to say the car needed a bunch of BS that didn't need to be replaced at all. Took it to a reputable eurocar dealer that quoted 1.3k for the same job. Based on the other reviews i wouldn't want to get my car servi | Read Full Review
12/3/2025 12:00:00 AM | Google
★★★★★ James Johnson
I haven’t had issues until they did an insurance repair. They are friendly service advisors to work with but the mechanic who was supposed to put my interior back together completely missed the mark. When they needed to reassemble the upper center console (area for sunroof controls) upon reinstalling they must have known the plastic | Read Full Review
12/3/2025 12:00:00 AM | Google
★★★★★ James Cox
The gentleman that assisted me was very disrespectful and condescending. I will look for another place for any needed repairs going forward. | Read Full Review
12/3/2025 12:00:00 AM | Google
★★★★★ Stacey Burnett
Beware before taking your car to Carolina Volkswagen. I brought my 2019 Volkswagen Atlas SEL V6 in on November 5 for a routine oil change. The very next day, my car started driving erratically and the check engine light came on. When I returned on November 7, I was told it now needs about $4,000 in repairs. I spoke with the service m | Read Full Review
12/3/2025 12:00:00 AM | Google
★★★★★ Ethan Crawford
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11/3/2025 12:00:00 AM | Google
★★★★★ Jeremy McDonald
Drew was amazing to work with - very quick and pain-free, no pressure deal. Would highly recommend! Also, Brian in the finance department was very helpful going through all the available options on warranties, etc with, again, no pressure. | Read Full Review
11/3/2025 12:00:00 AM | Google
★★★★★ John & Tanya Pelinski
Top notch service all the way! Everyone was extremely helpful and professional. They, the sales team and finance team, go above and beyond to make sure you're comfortable and that you walk away happy. A very low pressure sales atmosphere. Would recommend them to everyone interested in a vehicle. | Read Full Review
11/3/2025 12:00:00 AM | Google
★★★★★ Robin Powell
They did recall of air bag. The man who managed the service department said if I drive home tonight and I return in morning I'll make it. CVboot and front brakes and router needed repair. Dee the female service representative is so caring and kind the Best! Guzman the Technician took video of items and Dee showed me. He was great! | Read Full Review
11/3/2025 12:00:00 AM | Google
★★★★★ Jimmy Hooks
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11/3/2025 12:00:00 AM | Google
★★★★★ Amanda Simmonds
????Great job. Thank you | Read Full Review
11/3/2025 12:00:00 AM | Google
★★★★★ Anthony Jackson
Above the call of duty by both my Service Advisor, Mike McClaskey and Service Manager, Chris Brown. More elaborate details and appreciation was written on the service survey. | Read Full Review
11/3/2025 12:00:00 AM | Google
★★★★★ Calaya Crockett
I just got my car serviced and per usual, it was a great experience! I had Vee as my service advisor and she was amazing! You can tell she prides herself on customer service and relationship! | Read Full Review
10/3/2025 12:00:00 AM | Google
★★★★★ Kaci
I recently visited Carolina VW for service and had the pleasure of working with Shavodney in the service department. She was absolutely amazing, friendly, professional, and incredibly knowledgeable. She took the time to explain everything clearly and gave excellent service advice that helped me make the right decisions for my vehicle | Read Full Review
10/3/2025 12:00:00 AM | Google
★★★★★ Manuela Damsch
Clean place, happy people working here, very helpful to us customers. | Read Full Review
10/3/2025 12:00:00 AM | Google
★★★★★ LaTia Green
I got exactly what I wanted. Kiya was extremely knowledgeable and did her best to make sure I got the best deal and every spec I was looking for. | Read Full Review
10/3/2025 12:00:00 AM | Google
★★★★★ Ashley Hatcher
Great experience at this dealership!! Super friendly, and easy to work with!! Richard was absolutely amazing selling me the car, very detailed with everything to make sure I knew what I was getting. David was awesome at helping me with my financing! | Read Full Review
10/3/2025 12:00:00 AM | Google
★★★★★ Matthew Brannon
Justin was great to work with throughout the entire sales process! | Read Full Review
10/3/2025 12:00:00 AM | Google
★★★★★ Scott Dinkins
Bought a New Buzz and was very pleased with our salesman Drew, Sales manager Trenton, & the F&I Manager David. Very good experience! | Read Full Review
10/3/2025 12:00:00 AM | Google
★★★★★ Chris Nielsen
A pleasant experience with Carolina Volkswagen and salesman Richard Albino. Friendly, straightforward, professional. | Read Full Review
10/3/2025 12:00:00 AM | Google
★★★★★ Angelina Chelakhsaeva
We visited Carolina Volkswagen and were immediately greeted by Christian. From the very beginning, he made the entire experience smooth and stress-free. Christian was extremely knowledgeable about the vehicles, answered all of our questions thoroughly, and took the time to explain everything in a way that was easy to understand. Wha | Read Full Review
10/3/2025 12:00:00 AM | Google
★★★★★ Jacquin Gilchrist
Outstanding professionalism and service from Mike at VW. Highly recommend working with him again on a new car purchase. | Read Full Review
10/3/2025 12:00:00 AM | Google
★★★★★ Kari Huneycutt
Kiya was wonderful and made me feel so comfortable. She wasn’t pushy like many salespeople can be. The whole team was wonderful to work with. I highly recommend this dealership! | Read Full Review
10/3/2025 12:00:00 AM | Google
★★★★★ Brad Caldwell
Superfantastic! Jeremy Allison is a phenomenal service consultant. The work was completed with efficiency and precision. Jeremy’s attention to detail and exceptional customer service goes above and beyond each time. Thank you! | Read Full Review
10/3/2025 12:00:00 AM | Google
★★★★★ mick hix
It was a pleasure working with Michael. No pressure sales, fast and efficient processing the paperwork and vehicle was ready to go when I arrived. | Read Full Review
10/3/2025 12:00:00 AM | Google
★★★★★ darryl cannady
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10/3/2025 12:00:00 AM | Google
★★★★★ Marc P
Somebody give Haley a lesson in manners or a cup of coffee. Too early to deal with her attitude and snippy responses. | Read Full Review
10/3/2025 12:00:00 AM | Google
★★★★★ Scott Kerton
Was interested in purchasing a nicely optioned 2025 Volkswagen Golf GTI for my 25th birthday, had spoken with Christian and had everything planned for this morning. Drove about an hour to arrive to the dealership to be told that there was no way they could sell me this car due to a recall that they knew of yesterday and couldn't noti | Read Full Review
10/3/2025 12:00:00 AM | Google
★★★★★ aa ford
The new car had not been detailed. There was a wasp nest in the right door jamb and dirt in every door, hood and trunk opening and rain gutters.The interior had to be cleaned. The dealer has done nothing. The car had to be detailed by the new owner. | Read Full Review
10/3/2025 12:00:00 AM | Google

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