Take Advantage of Oil Change Specials at Volkswagen of South Charlotte Today

★★★★★ Stan

Chris Hand was professional, knowledgeable, and helpful every step of the way from hello to here are your new keys! | Read Full Review

11/18/2024 12:00:00 AM | DealerRater

★★★★★ quinnwitte

Chris was really easy to work with and they got me through the process quickly. I would definitely work with Chris the next time I am in the market for a Volkswagen. | Read Full Review

11/18/2024 12:00:00 AM | DealerRater

★★★★★ Alexis Drinnen

Bought my first car from there, was the easiest process ever. very professional and welcoming, very flexible. i would recommend anyone looking for a reliable and very maintained car , to go there! and a big recommendation to Christopher Hand for taking such good care of me, cutting to the chase, and making the deal happen! | Read Full Review

11/18/2024 12:00:00 AM | DealerRater

★★★★★ Alexis Drinnen

Bought my first car from there, was the easiest process ever. very professional and welcoming, very flexible. i would recommend anyone looking for a reliable and very maintained car , to go there! and a big recommendation to Christopher Hand for taking such good care of me, cutting to the chase, and making the deal happen! | Read Full Review

11/18/2024 12:00:00 AM | Cars.com

★★★★★ Stan

Chris Hand was professional, knowledgeable, and helpful every step of the way from hello to here are your new keys! | Read Full Review

11/18/2024 12:00:00 AM | Cars.com

★★★★★ quinnwitte

Chris was really easy to work with and they got me through the process quickly. I would definitely work with Chris the next time I am in the market for a Volkswagen. | Read Full Review

11/18/2024 12:00:00 AM | Cars.com

★★★★★ amejia0310

Moe was a really good salesman that helped me all the way thru the buying process | Read Full Review

11/16/2024 12:00:00 AM | Cars.com

★★★★★ amejia0310

Moe was a really good salesman that helped me all the way thru the buying process | Read Full Review

11/16/2024 12:00:00 AM | DealerRater

★★★★★ Nathan Brown

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11/16/2024 12:00:00 AM | Google

★★★★★ Cora Hardy

My vehicle issues were timely assessed and I was taken care of by David(advisor). He kept me up dated on findings. Due to repairs, a part ordered, I was provided a loaner to continue through weekend plans and take care necessities. | Read Full Review

11/15/2024 12:00:00 AM | Google

★★★★★ Leigh Ann Todd

The service department at Volkswagen of South Charlotte is fantastic. The workmanship is top-notch and the service outstanding. Al Condrey was my service counselor when I brought my daughter’s Tiguan in. I highly recommend him. He is professional, friendly, and thorough. He got us out quickly, and he is a very knowledgeable and | Read Full Review

11/15/2024 12:00:00 AM | Google

★★★★★ rebecca moreno

They changed the spark plugs , and then two weeks later my check engine light was on. Then wanted to charge 194 dollars for a diagnostic test which is absolutely ridiculous! Should not be charging that much just to run a test. | Read Full Review

11/15/2024 12:00:00 AM | Google

★★★★★ fahadsubz

Gene Patel was incredibly helpful every step of the way, making the whole process smooth and stress-free. From finding the perfect car to finalizing the details, he truly went above and beyond to ensure I was completely satisfied. | Read Full Review

11/14/2024 12:00:00 AM | DealerRater

★★★★★ Tyler Davis

Gene was absolutely amazing. Can’t say enough about the level of detail and commitment to finding us a new car. We ultimately went with something else but his service couldn’t be denied gratitude. We will certainly be back | Read Full Review

11/14/2024 12:00:00 AM | DealerRater

★★★★★ joseliz

Very happy with service from Moe. Helped us significantly to find the fight fit for us | Read Full Review

11/14/2024 12:00:00 AM | DealerRater

★★★★★ fahadsubz

Gene Patel was incredibly helpful every step of the way, making the whole process smooth and stress-free. From finding the perfect car to finalizing the details, he truly went above and beyond to ensure I was completely satisfied. | Read Full Review

11/14/2024 12:00:00 AM | Cars.com

★★★★★ Tyler Davis

Gene was absolutely amazing. Can’t say enough about the level of detail and commitment to finding us a new car. We ultimately went with something else but his service couldn’t be denied gratitude. We will certainly be back | Read Full Review

11/14/2024 12:00:00 AM | Cars.com

★★★★★ joseliz

Very happy with service from Moe. Helped us significantly to find the fight fit for us | Read Full Review

11/14/2024 12:00:00 AM | Cars.com

★★★★★ Ltanya Robinson

The moment I drove into the service bay, I was greeted like a celebrity.! My door was opened and was taken to the customer care person who was to handle my service appointment. | Read Full Review

11/13/2024 12:00:00 AM | Cars.com

★★★★★ Fahad Subzwari

I recently purchased a new car from this dealership, and I couldn’t be happier with the experience. Gene P. was incredibly helpful every step of the way, making the whole process smooth and stress-free. From finding the perfect car to finalizing the details, they truly went above and beyond to ensure I was completely satisfied. | Read Full Review

11/13/2024 12:00:00 AM | Google

★★★★★ George Bagdasarov

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11/13/2024 12:00:00 AM | Google

★★★★★ James Belfield

Great service | Read Full Review

11/13/2024 12:00:00 AM | Google

★★★★★ margotvos1

Anton was so knowledgeable and friendly. We really enjoyed working with him. His good humor made a tedious process much easier to deal with. | Read Full Review

11/12/2024 12:00:00 AM | DealerRater

★★★★★ manningw09

Easy car buying experience. Made the process smooth and hassle free. Would recommend them for you car buying needs. | Read Full Review

11/12/2024 12:00:00 AM | DealerRater

★★★★★ margotvos1

Anton was so knowledgeable and friendly. We really enjoyed working with him. His good humor made a tedious process much easier to deal with. | Read Full Review

11/12/2024 12:00:00 AM | Cars.com

★★★★★ manningw09

Easy car buying experience. Made the process smooth and hassle free. Would recommend them for you car buying needs. | Read Full Review

11/12/2024 12:00:00 AM | Cars.com

★★★★★ landatire

Mr Christopher Hand gave exceptional customer service and would highly recommend to all our friends and family!!! Thank you so much Mr Chris and staff!! Everyone was great!!! | Read Full Review

11/11/2024 12:00:00 AM | Cars.com

★★★★★ landatire

Mr Christopher Hand gave exceptional customer service and would highly recommend to all our friends and family!!! Thank you so much Mr Chris and staff!! Everyone was great!!! | Read Full Review

11/11/2024 12:00:00 AM | DealerRater

★★★★★ Gaurav Garg

Got the wheel alignment done on Saturday with a quick appointment on same day. So it saved me a trip on work day. | Read Full Review

11/11/2024 12:00:00 AM | Google

★★★★★ Emory Yearwood

Top notch service! Al provided a great client experience. | Read Full Review

11/11/2024 12:00:00 AM | Google

★★★★★ Austin Keller

Always clean and professional staff. During the inspection the tech forgot to screw the cap back on for the brake fluid reservoir. Always double check under the hood before you leave just to make sure things are tidy. Prices are a bit high, but it’s the dealer- they generally have coupons to help soften the blow and cover shop fees. | Read Full Review

11/11/2024 12:00:00 AM | Google

★★★★★ Bonnie Antley

VW South Charlotte provided great customer service, and took care of routine maintenance and warranty issue in less time than estimated. Service advisor Al Condrey is courteous and professional. Facility has clean, comfortable waiting area. | Read Full Review

11/9/2024 12:00:00 AM | Google

★★★★★ Stefanie Mecklenborg

They are very professional.. and really listen to your concerns.. | Read Full Review

11/9/2024 12:00:00 AM | Google

★★★★★ Reg

The service department always does a great job on my car. | Read Full Review

11/8/2024 12:00:00 AM | Google

★★★★★ Isiah Corpening

Good evening, my issue with VW is that you will not take responsibility for the failure of the 20" tires and rims on my 2020 Arteon. I've reported issues with air pressure fluctuations from purchase; VW's recommendation: Nitrogen. Then it was rotate and align. This January, replace 2 front tires. Now its replace 4 tires. The vehic | Read Full Review

11/8/2024 12:00:00 AM | Google

★★★★★ James Brennan

My overall experience is great every time I’ve gone to VW south Charlotte but I my 22 Taos’ back brakes had an issue that, I now know is common for the 22 model year. And I know I purchased the extended warranty but the service department told me I was out of warranty and I was forced to pay for the brake job even though the drive ax | Read Full Review

11/7/2024 12:00:00 AM | Google

★★★★★ Lucie Tonon

very professional and courteous | Read Full Review

11/7/2024 12:00:00 AM | Google

★★★★★ Alvaro Diaz

Good service and professional | Read Full Review

11/7/2024 12:00:00 AM | Google

★★★★★ Nancy Goode

Appreciate being able to get in for an oil change and inspection on pretty short notice. Also appreciate the car wash. | Read Full Review

11/7/2024 12:00:00 AM | Google

★★★★★ Maine Linois Ferrer Suárez

Fast in customer service and quality in services!! Very pleased!! | Read Full Review

11/7/2024 12:00:00 AM | Google

★★★★★ willie buchanan

Great service each time I have visited. John K has been on point each time I’ve dealt with him. | Read Full Review

11/4/2024 12:00:00 AM | Google

★★★★★ Emily Reyes

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11/4/2024 12:00:00 AM | Google

★★★★★ Darrin Skinner

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11/4/2024 12:00:00 AM | Google

★★★★★ Riley Frazier

David was awesome! He made sure everything was taken care of. Highly recommend this location! | Read Full Review

10/31/2024 12:00:00 AM | Google

★★★★★ Michael Wilson

VW of south Charlotte came through as always. Vic was an awesome sales person and has helped us with the purchase of 2 cars over the past year. | Read Full Review

10/31/2024 12:00:00 AM | Google

★★★★★ Deepan Munusamy

Matt was incredibly helpful throughout the entire process, assisting with the selection of the car's color, model, final price, and insurance. | Read Full Review

10/31/2024 12:00:00 AM | Google

★★★★★ ncnansmom

Always love working with Kwazi and VW South Charlotte. Have been buying cars here for over 15 years. | Read Full Review

10/30/2024 12:00:00 AM | DealerRater

★★★★★ ncnansmom

Always love working with Kwazi and VW South Charlotte. Have been buying cars here for over 15 years. | Read Full Review

10/30/2024 12:00:00 AM | Cars.com

★★★★★ Evelyn Burris

I thought I had a recall on my vehicle but realized it wasn't for this car. I decided to get my oil change and took advantage of the tire sale. I was given updates and videos. Customer service was very good. Made experience stress free. | Read Full Review

10/29/2024 12:00:00 AM | Cars.com

★★★★★ Ciaradivita

Kwasi was great to work with. He was helpful, able to quickly answer any questions and made the process fast and easy while being respectful and without pressure. Kwasi went above and beyond to help get everything in place for me! He was excellent from start to finish and kept me well informed on each step. I know if I have any quest | Read Full Review

10/29/2024 12:00:00 AM | Cars.com

★★★★★ kelseydblake

Great experience with all staff and loved the car we got! Would definitely recommend if you are looking for a new car! | Read Full Review

10/29/2024 12:00:00 AM | Cars.com

★★★★★ kelseydblake

Great experience with all staff and loved the car we got! Would definitely recommend if you are looking for a new car! | Read Full Review

10/29/2024 12:00:00 AM | DealerRater

★★★★★ Ciaradivita

Kwasi was great to work with. He was helpful, able to quickly answer any questions and made the process fast and easy while being respectful and without pressure. Kwasi went above and beyond to help get everything in place for me! He was excellent from start to finish and kept me well informed on each step. I know if I have any quest | Read Full Review

10/29/2024 12:00:00 AM | DealerRater

★★★★★ baileyhmaurer

Chris Hands was amazing to work with! Super helpful communicating between both me and my parents. | Read Full Review

10/28/2024 12:00:00 AM | DealerRater

★★★★★ baileyhmaurer

Chris Hands was amazing to work with! Super helpful communicating between both me and my parents. | Read Full Review

10/28/2024 12:00:00 AM | Cars.com

★★★★★ Monique Buckson

Mr. Al is awesome! He is always so professional and polite! I am always happy with the techs as well!! | Read Full Review

10/28/2024 12:00:00 AM | Google

★★★★★ CeCe H

I am a repeat customer of Volkswagen South! Love the brand and especially the customer service and service department! Always courteous and accommodating! They go out of their way to make sure you are a satisfied customer! | Read Full Review

10/28/2024 12:00:00 AM | Google

★★★★★ Whitney Davis

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10/28/2024 12:00:00 AM | Google

★★★★★ Kim Efird

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10/28/2024 12:00:00 AM | Google

★★★★★ Andrew Bayuk

Excellent, and thorough service. | Read Full Review

10/28/2024 12:00:00 AM | Google

★★★★★ Patricia McBride

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10/25/2024 12:00:00 AM | Google

★★★★★ Brian Lamontagne

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10/25/2024 12:00:00 AM | Google

★★★★★ PWASMERARCHITECT

Very good service on certified car. My 5th VW! Spiros professional and a pleasure. He came in on his day off to make sure repairs were coordinated. Looking forward to first service with AL. Check out was quick with finance. No hard pressure on extended warranty- that is good. Nice showroom with break area. Thanks. | Read Full Review

10/25/2024 12:00:00 AM | DealerRater

★★★★★ amy.norton24

They truly make you feel like family! 10 years and 4 cars later, they are still my go to! | Read Full Review

10/23/2024 12:00:00 AM | DealerRater

★★★★★ amy.norton24

They truly make you feel like family! 10 years and 4 cars later, they are still my go to! | Read Full Review

10/23/2024 12:00:00 AM | Cars.com

★★★★★ tonygaray13

Matt Hettel was a true gentleman. Patient, observant and straight to the point. Provides hope to an industry, otherwise criticized for its ethics and bed side manner. Great, car buying experience. | Read Full Review

10/22/2024 12:00:00 AM | Cars.com

★★★★★ tonygaray13

Matt Hettel was a true gentleman. Patient, observant and straight to the point. Provides hope to an industry, otherwise criticized for its ethics and bed side manner. Great, car buying experience. | Read Full Review

10/22/2024 12:00:00 AM | DealerRater

★★★★★ Charles Vaughan

I was visiting from out of town and needed a new battery. Al Condrey welcomed me to the dealership, assured me that they indeed could install a new battery on a Saturday without an appointment. There was prompt communication from the technician Christian Rosas, complete with a video explaining what needed to be done. I was in and out | Read Full Review

10/22/2024 12:00:00 AM | Google

★★★★★ Elizabeth Myers

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10/17/2024 12:00:00 AM | Google

★★★★★ Ulrich Luneburg

Great service all round. | Read Full Review

10/16/2024 12:00:00 AM | Google

★★★★★ Kathy Johnson

Always a great experience with service | Read Full Review

10/16/2024 12:00:00 AM | Google

★★★★★ Leigh Smith

Very professional sales and finance staff. A pleasure to work with. | Read Full Review

10/15/2024 12:00:00 AM | Google

★★★★★ scooter748driver

Great experience! My salesperson Matt was friendly, forthright and professional. I enjoyed the no nonsense and direct communication regarding the vehicle. Matt was very informative and never pressured me about a decision. | Read Full Review

10/15/2024 12:00:00 AM | Google

★★★★★ Heather Holt

I always enjoy my service that I receive. Another reason why I have been a VW owner for over 15 years | Read Full Review

10/15/2024 12:00:00 AM | Google

★★★★★ scott sager

Service was done promptly and expediently. Service advisor was professional and courteous | Read Full Review

10/15/2024 12:00:00 AM | Google

★★★★★ Chris Lokant

Great communication and very efficient. I was expecting to not have my vehicle for an extended amount of time and got it back within a week! | Read Full Review

10/15/2024 12:00:00 AM | Google

★★★★★ David Proicou

Stopped in without an appointment, but service fit me in their busy schedule. Service kept me updated on repairs and got the car back in a few hours! | Read Full Review

10/15/2024 12:00:00 AM | Google

★★★★★ Willie Townsend

John Keating handles my service questions. He is always friendly and professional. The service was top notch | Read Full Review

10/15/2024 12:00:00 AM | Google

★★★★★ Gwen L Martin

Mason Clay was my Service Advisor and his customer was first class! | Read Full Review

10/15/2024 12:00:00 AM | Google

★★★★★ 21.lea.pritchar

Helped me get out of a negative equity car! Made sure to meet my needs! Great expirence | Read Full Review

10/15/2024 12:00:00 AM | DealerRater

★★★★★ 21.lea.pritchar

Helped me get out of a negative equity car! Made sure to meet my needs! Great expirence | Read Full Review

10/15/2024 12:00:00 AM | Cars.com

★★★★★ Jen

service was exceptional. they also did it fast. Overall, the experience was best | Read Full Review

10/14/2024 12:00:00 AM | Cars.com

★★★★★ Mallory Doherty

The best dealership in Charlotte! Spiros and Brandon were incredibly helpful and made every step of the process seamless and stress free. I wouldn’t want to work with anyone else! | Read Full Review

10/14/2024 12:00:00 AM | Google

★★★★★ Reggie Maner

Staff is always exceptional and the place is always immaculately clean!!! | Read Full Review

10/13/2024 12:00:00 AM | Google

★★★★★ Sam

Gene made my visit to the dealership very comfortable. Gene was a great salesman. I would recommend others. | Read Full Review

10/12/2024 12:00:00 AM | Cars.com

★★★★★ Sam

Gene made my visit to the dealership very comfortable. Gene was a great salesman. I would recommend others. | Read Full Review

10/12/2024 12:00:00 AM | DealerRater

★★★★★ 05.showier_toil

Gene Patel is the best of the bests. He is very honest, kind and especially patient. I have been having my VW serviced here in this dealer for the last 7 years since I moved here. The service department and sale department are both super nice A+++. The only reason I am giving Gene Patel 5 stars and only 2 stars to the dealer is becau | Read Full Review

10/11/2024 12:00:00 AM | DealerRater

★★★★★ 05.showier_toil

Gene Patel is the best of the bests. He is very honest, kind and especially patient. I have been having my VW serviced here in this dealer for the last 7 years since I moved here. The service department and sale department are both super nice A+++. The only reason I am giving Gene Patel 5 stars and only 2 stars to the dealer is becau | Read Full Review

10/11/2024 12:00:00 AM | Cars.com

★★★★★ megangrogan94

Everyone was very helpful, Spiros especially. He answered all of our questions, was extremely professional and made the process very smooth. They have a good selection of vehicles and fair prices. Would definitely recommend! | Read Full Review

10/10/2024 12:00:00 AM | Cars.com

★★★★★ stephanienicoler

Gene was a great salesman. It was a great experience overall. I would definitely recommend to others! | Read Full Review

10/10/2024 12:00:00 AM | Cars.com

★★★★★ BT

Returning buyer. Always a good experience. Would highly recommend. ___ ___ ___ ___ ___ ___ | Read Full Review

10/10/2024 12:00:00 AM | Cars.com

★★★★★ megangrogan94

Everyone was very helpful, Spiros especially. He answered all of our questions, was extremely professional and made the process very smooth. They have a good selection of vehicles and fair prices. Would definitely recommend! | Read Full Review

10/10/2024 12:00:00 AM | DealerRater

★★★★★ BT

Returning buyer. Always a good experience. Would highly recommend. ___ ___ ___ ___ ___ ___ | Read Full Review

10/10/2024 12:00:00 AM | DealerRater

★★★★★ stephanienicoler

Gene was a great salesman. It was a great experience overall. I would definitely recommend to others! | Read Full Review

10/10/2024 12:00:00 AM | DealerRater

★★★★★ Sarah Jonas

Al and his team are AMAZING!! I never have to worry about anything with service!! I wish I could give more than 5 stars!!! Phenomenal service team!! | Read Full Review

10/10/2024 12:00:00 AM | Google

★★★★★ Tyler Stermitz

Just recently moved to Charlotte and needed some routine service done on my car. I can say without a doubt, VW of South Charlotte was the best service experience I have had in the past 4 years at a VW! The communication, professionalism and care provided by David and his team were phenomenal. | Read Full Review

10/10/2024 12:00:00 AM | Google

★★★★★ Brad Loomis

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10/9/2024 12:00:00 AM | Google

★★★★★ dominik plays

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10/9/2024 12:00:00 AM | Google

★★★★★ Natik Gadzhiyev

When I bought my car from this dealership, I got an extra warranty that was supposed to cover everything for the tires and rims. When I went to fix my rims they said that the warranty won’t cover it. I also ordered the rims four months ago and have been waiting to change them only to be told that it won’t be covered. It sucks that I | Read Full Review

10/9/2024 12:00:00 AM | Google

★★★★★ Rachel Parsons

Mason at South Charlotte was so helpful! I wasn?t sure what services my car needed and he assured me it would all be taken care of. He thoroughly explained why parts needed to be replaced and the mechanic who performed my inspection recorded his explanation. As someone who isn?t well versed in cars, the service eased a lot of nerves. | Read Full Review

10/8/2024 12:00:00 AM | Cars.com

★★★★★ JREALPP

Walked in just to help my sister look at a car, walked out with a car of my own without planning or expecting it. Spiro D. was very helpful and attentive all the time and helped us through in no time! | Read Full Review

10/7/2024 12:00:00 AM | Cars.com

★★★★★ Nick Gagis

This dealership was very welcoming and easy to work with. They made buying my new car an easy process and easy to work with. | Read Full Review

10/7/2024 12:00:00 AM | Cars.com

★★★★★ Nick Gagis

This dealership was very welcoming and easy to work with. They made buying my new car an easy process and easy to work with. | Read Full Review

10/7/2024 12:00:00 AM | DealerRater

★★★★★ JREALPP

Walked in just to help my sister look at a car, walked out with a car of my own without planning or expecting it. Spiro D. was very helpful and attentive all the time and helped us through in no time! | Read Full Review

10/7/2024 12:00:00 AM | DealerRater

★★★★★ Judymac16

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10/7/2024 12:00:00 AM | Google

★★★★★ Mary Howard Shaw

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10/7/2024 12:00:00 AM | Google

★★★★★ Kim Stein

David Morrison awesome guy. This is who they needed in their service department. I stopped going to this location because of poor service. | Read Full Review

10/5/2024 12:00:00 AM | Cars.com

★★★★★ Pablo Matos

Great customer service from the beginning to the end! 5 Stars ALL the way!!! | Read Full Review

10/4/2024 12:00:00 AM | Google

★★★★★ Deepan Munusamy

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10/4/2024 12:00:00 AM | Google

★★★★★ Kay Quando

I took my 2019 golf to the service center to check out an issue where I couldn’t shift into any of my gears including reverse while the car was running. While the car was off it was no issue shifting through every one of them. I had 0 prior issues anywhere from noises to difficulty shifting through the gears, and i had just driven t | Read Full Review

10/4/2024 12:00:00 AM | Google

★★★★★ Kaden Alther

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10/2/2024 12:00:00 AM | Google

★★★★★ Ivan Perez

Had a great experience while purchasing a car for my daughter. Sales rep Victor Finney was not like your normal car salesman, he was actually the opposite. Was not pushy nor put any pressure on us. We took a couple of hours negotiating but at the end we felt like he was on our side in getting the best deal possible. Victor also displ | Read Full Review

10/1/2024 12:00:00 AM | Google

★★★★★ B S Nance

Sean and Vic are the best!! | Read Full Review

10/1/2024 12:00:00 AM | Google

★★★★★ Gaurav Garg

I got my side mirror replaced. Quick and efficiently done while I continued my work from waiting area. | Read Full Review

9/30/2024 12:00:00 AM | Google

★★★★★ Joseph

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9/30/2024 12:00:00 AM | Google

★★★★★ Jason Mazurek

Another excellent experience from the VW South Team! Service department is consistently on time and great to deal with. | Read Full Review

9/30/2024 12:00:00 AM | Google

★★★★★ Kathy Baird

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9/30/2024 12:00:00 AM | Google

★★★★★ Jacqueline Emanuel

Fantastic service as usual! Adam is the most sincere, helpful and knowledgeable person ever! He always takes exceptional care of our family! | Read Full Review

9/28/2024 12:00:00 AM | Google

★★★★★ Jeff DeNio

My service rep was very professional, informative and helpful. He kept me up to date on the progress of the recall repair. Great job | Read Full Review

9/27/2024 12:00:00 AM | Google

★★★★★ Lexi Mannan

Great experience at VW South Charlotte. Friendly and knowledgeable staff. Will definitely always be taking my VW here. | Read Full Review

9/27/2024 12:00:00 AM | Google

★★★★★ Tim S

Awesome and timely response to the service of my car. VW of south Charlotte have people who care about the well being of your vehicle. | Read Full Review

9/27/2024 12:00:00 AM | Google

★★★★★ Dennis Dunham

I recently took my 2020 Volkswagen Passat to Volkswagen of South Charlotte for an oil change, and the experience was fantastic. Booking my appointment online was easy, and on the day of service, I was promptly greeted by a service representative upon arriving at the service bay. They completed my oil change quickly and also performed | Read Full Review

9/27/2024 12:00:00 AM | Google

★★★★★ Bonnie Miller

VW of South Charlotte rates a 10 plus-excellent in service & parts in kindness, courtesy plus beautiful waiting area-well stocked clean restrooms-always nice! | Read Full Review

9/26/2024 12:00:00 AM | Google

★★★★★ Edward J Marohn

Good service. | Read Full Review

9/26/2024 12:00:00 AM | Google

★★★★★ Whitney Hargett

David did a great job explaining what was going on with my car and helping find extended warranties to fix it. I saved a ton of money and got out quickly! Thank you! | Read Full Review

9/25/2024 12:00:00 AM | Google

★★★★★ D Witmer

Friendly, knowledgeable, treated as an individual! | Read Full Review

9/25/2024 12:00:00 AM | Cars.com

★★★★★ mwinternational30

My car-buying experience with SCVW and Matt Hettel was great! My expectations were neutral initially, but I was most impressed with his consistency when it came to providing the RIGHT and best information on certain car models. Every week we were able to communicate as he made himself available for all my questions and concerns. Afte | Read Full Review

9/24/2024 12:00:00 AM | Cars.com

★★★★★ Peter Calfee

Excellent. Well done and very professional. Knew their business | Read Full Review

9/24/2024 12:00:00 AM | Cars.com

★★★★★ Carole Rich

I thoroughly enjoyed working with Gene. He was incredibly patient and stayed in communication throughout the entire process. He also went out of his way to find the best price on the vehicle I wanted to purchase. I had a wonderful experience and.Gene now has a lifetime customer. | Read Full Review

9/24/2024 12:00:00 AM | Cars.com

★★★★★ Carole Rich

I thoroughly enjoyed working with Gene. He was incredibly patient and stayed in communication throughout the entire process. He also went out of his way to find the best price on the vehicle I wanted to purchase. I had a wonderful experience and.Gene now has a lifetime customer. | Read Full Review

9/24/2024 12:00:00 AM | DealerRater

★★★★★ mwinternational30

My car-buying experience with SCVW and Matt Hettel was great! My expectations were neutral initially, but I was most impressed with his consistency when it came to providing the RIGHT and best information on certain car models. Every week we were able to communicate as he made himself available for all my questions and concerns. Afte | Read Full Review

9/24/2024 12:00:00 AM | DealerRater

★★★★★ Leona Magee

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9/24/2024 12:00:00 AM | Google

★★★★★ Carey McPeek

Visited for service: Definitely a “wow” customer service experience. Very prompt, courteous and efficient! | Read Full Review

9/24/2024 12:00:00 AM | Google

★★★★★ Hayley Miller Caskey

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9/24/2024 12:00:00 AM | Google

★★★★★ Lonnie Burrell

They take pride in their work and make sure the work is done right and the customer is satisfied. | Read Full Review

9/23/2024 12:00:00 AM | Google

★★★★★ Seyed Ali shokouhi

I am very satisfied with the service that Jorge provided. He is very professional and always provides top line customer service. He communicates in a timely manner with every details that you would need and goes above and beyond to make sure the customer is always taking care of. Thank you!! | Read Full Review

9/23/2024 12:00:00 AM | Google

★★★★★ Leah Costen

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9/23/2024 12:00:00 AM | Google

★★★★★ David Lieberman

Great service. Al always takes good care of my vehicles! | Read Full Review

9/23/2024 12:00:00 AM | Google

★★★★★ fusineg

Matt Hettel made buying my first car a pleasure! He was super helpful and flexible which made the process go smoothly. Even afterwards I called him with questions and he took time to make sure I received the best experience. | Read Full Review

9/23/2024 12:00:00 AM | DealerRater

★★★★★ fusineg

Matt Hettel made buying my first car a pleasure! He was super helpful and flexible which made the process go smoothly. Even afterwards I called him with questions and he took time to make sure I received the best experience. | Read Full Review

9/23/2024 12:00:00 AM | Cars.com

★★★★★ CSROUSSELL

Anton was professional, responsive and honest. I’ve bought two vehicles from this location in the past, however I will never return under the current leadership. I ended up purchasing the vehicle I wanted from Keffer 7k cheaper with the options I requested. Not once did I receive a call or offer to purchase from South. All I was told | Read Full Review

9/22/2024 12:00:00 AM | Cars.com

★★★★★ CSROUSSELL

Anton was professional, responsive and honest. I’ve bought two vehicles from this location in the past, however I will never return under the current leadership. I ended up purchasing the vehicle I wanted from Keffer 7k cheaper with the options I requested. Not once did I receive a call or offer to purchase from South. All I was told | Read Full Review

9/22/2024 12:00:00 AM | DealerRater

★★★★★ avmar23

Spiro D is very knowledgeable and patient. Sold 3 cars already to us. He has a very good personality! | Read Full Review

9/20/2024 12:00:00 AM | DealerRater

★★★★★ sdafins

Anton was great to work with. He was very accommodating and made the buying process efficient and painless. Over the years I have bought multiple cars, VW and Audi, from VW of South Charlotte. It has always been a positive experience. I rely on their service department as well. I am delighted with the Arteon. | Read Full Review

9/20/2024 12:00:00 AM | DealerRater

★★★★★ sdafins

Anton was great to work with. He was very accommodating and made the buying process efficient and painless. Over the years I have bought multiple cars, VW and Audi, from VW of South Charlotte. It has always been a positive experience. I rely on their service department as well. I am delighted with the Arteon. | Read Full Review

9/20/2024 12:00:00 AM | Cars.com

★★★★★ avmar23

Spiro D is very knowledgeable and patient. Sold 3 cars already to us. He has a very good personality! | Read Full Review

9/20/2024 12:00:00 AM | Cars.com

★★★★★ Takesha Zac-Williams

Great customer service by Mason and good explanation of services needed by Sam. I can’t imagine going anywhere else to get my Atlas serviced. | Read Full Review

9/20/2024 12:00:00 AM | Google

★★★★★ Edixon Mendez

These guys are great! Moe is fast and honest. David the numbers guy is on his business and will take care of you. Great place to buy a vehicle. | Read Full Review

9/20/2024 12:00:00 AM | Google

★★★★★ Hashem Saadat

As always great service provided by Joerg and the service team . I have been coming here last 20 + years and he continues to provide high level of excellence in taking care of clients . I was there two days this week with two cars and it was an absolute pleasure. Joerg is a true asset. | Read Full Review

9/19/2024 12:00:00 AM | Google

★★★★★ Timothy Grismer

Al and the team are always great, they found the problem, did the repair quicker than estimated and the cost was as quoted. I keep going back because the service is so good. | Read Full Review

9/19/2024 12:00:00 AM | Google

★★★★★ Lester Wilson

My experience was fantastic. Everyone was courteous and very hospitable. Special thanks to Curtis, Roy and Al for their impeccable professionalism. I will definitely return for future service. | Read Full Review

9/19/2024 12:00:00 AM | Google

★★★★★ AMANDA.KIEVIT7

My experience with VW south Charlotte was amazing, Chris was fantastic and extremely helpful. I would highly recommend working with him. | Read Full Review

9/19/2024 12:00:00 AM | Cars.com

★★★★★ AMANDA.KIEVIT7

My experience with VW south Charlotte was amazing, Chris was fantastic and extremely helpful. I would highly recommend working with him. | Read Full Review

9/19/2024 12:00:00 AM | DealerRater

★★★★★ Deryle Hunter

Great customer service. I just wish my car didn't have to go in for service so often. | Read Full Review

9/18/2024 12:00:00 AM | Google

★★★★★ Mike Nicholson

Service was completed same day and the lounge area was comfy and fully stocked with snacks which I super appreciated. | Read Full Review

9/18/2024 12:00:00 AM | Google

★★★★★ Vinothkumar Seethapathy

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9/17/2024 12:00:00 AM | Google

★★★★★ William Williams

This location is lacking. The customer support in the service department is not great. If there was a closer VW, I’d go there. Unfortunately, I go to this location because of convenience. Recently, I came in for an oil change and I asked how long it would be…and I was told “I don’t know”. That answer is completely unacceptable. I fee | Read Full Review

9/17/2024 12:00:00 AM | Google

★★★★★ Jon Hobday

Update. I had already spoken to the Service Manager John who failed to commit to repair their error for free. I would recommend using another VW dealer. Cost me $400 to repair their mistake. Take a car in for a recall, they break the hood opening, don't offer to fix it at the time, tell me the drive belt needs to be replaced. H | Read Full Review

9/17/2024 12:00:00 AM | Google

★★★★★ Bill Bowman

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9/16/2024 12:00:00 AM | Google

★★★★★ B S Nance

Sean is the best!! | Read Full Review

9/16/2024 12:00:00 AM | Google

★★★★★ Artie Nicholson-Collins

Mason Clay is the best. He kept me informed about the repairs being done and was very helpful. He has helped me in the past most efficiently. | Read Full Review

9/16/2024 12:00:00 AM | Cars.com

★★★★★ lmoody

SUCH a great experience! This was my first time buying a car - I did not understand much about the process, but everyone was so helpful. Thank you! | Read Full Review

9/14/2024 12:00:00 AM | Cars.com

★★★★★ Andrew Brooks

Al always takes good care of us. Grateful for his support. | Read Full Review

9/14/2024 12:00:00 AM | Cars.com

★★★★★ lmoody

SUCH a great experience! This was my first time buying a car - I did not understand much about the process, but everyone was so helpful. Thank you! | Read Full Review

9/14/2024 12:00:00 AM | DealerRater

★★★★★ Cesar Fernandez

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9/13/2024 12:00:00 AM | Google

★★★★★ Ralph Gessner

Service advisor John Keating was friendly and knowledgeable. Mechanic Mikey Pancamo was very thorough in his inspection of any additional issues. I had the most important things taken care of and John agreed that the minor things can wait till next oil change. No pressure. I always get 5 STAR service here. | Read Full Review

9/12/2024 12:00:00 AM | Google

★★★★★ Jon Hobday

Take a car in for a recall, they break the hood opening, don't offer to fix it at the time, tell me the drive belt needs to be replaced. Have to take it to a different shop that fixes the hood not opening and can not find any cracks in the drive belt!! When did VW South Blvd become dishonest. | Read Full Review

9/12/2024 12:00:00 AM | Google

★★★★★ Tina Anderson

The only reason I gave a one star is because My service advisor is amazing, but the repairs are Not. I’ve spent more than enough money here and the last time they Charge me $500 to replace spark plugs that were not needed, They left an oil funnel under my hood , and still did not fix my problem. | Read Full Review

9/12/2024 12:00:00 AM | Google

★★★★★ Reason For Truth

Great experience and they are honest, timely and very kind. The honesty makes everything else work out well. I highly recommend doing business here. | Read Full Review

9/10/2024 12:00:00 AM | Google

★★★★★ J Gainey

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9/10/2024 12:00:00 AM | Google

★★★★★ Melissa Babcock

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9/9/2024 12:00:00 AM | Google

★★★★★ rknielsen

We had such a pleasant experience shopping for a new car here! Everyone we encountered was fantastic and very helpful. | Read Full Review

9/9/2024 12:00:00 AM | DealerRater

★★★★★ Reeves.steven

Our rep Moe was great, very knowledgeable and helpful. Everyone was spoke with was very friendly. | Read Full Review

9/9/2024 12:00:00 AM | DealerRater

★★★★★ benp520

Matt was great to deal with and made this process easy and not complicated at all | Read Full Review

9/9/2024 12:00:00 AM | DealerRater

★★★★★ benp520

Matt was great to deal with and made this process easy and not complicated at all | Read Full Review

9/9/2024 12:00:00 AM | Cars.com

★★★★★ Reeves.steven

Our rep Moe was great, very knowledgeable and helpful. Everyone was spoke with was very friendly. | Read Full Review

9/9/2024 12:00:00 AM | Cars.com

★★★★★ rknielsen

We had such a pleasant experience shopping for a new car here! Everyone we encountered was fantastic and very helpful. | Read Full Review

9/9/2024 12:00:00 AM | Cars.com

★★★★★ meetthesmiths

Very easy process! Spiros was great at explaining all of the vehicle features and made the buying process simple! | Read Full Review

9/7/2024 12:00:00 AM | Cars.com

★★★★★ meetthesmiths

Very easy process! Spiros was great at explaining all of the vehicle features and made the buying process simple! | Read Full Review

9/7/2024 12:00:00 AM | DealerRater

★★★★★ rs-sanchez

The seller was very attentive and willing to work with my budget. The dealership was also nice and clean. Overall a good experience. | Read Full Review

9/4/2024 12:00:00 AM | DealerRater

★★★★★ jerryhargrove1971

Spiros was easy to work with and was very knowledgeable about the car I purchased | Read Full Review

9/4/2024 12:00:00 AM | DealerRater

★★★★★ KC

Our experience with Volkswagen of South Charlotte was the best overall experience we've had, both visiting and purchasing. We have never been so warmly welcomed by an entire team. We were greeted by every team member from the start. Chris and Alex were standouts in the sales and purchasing processes. It was a pleasure! | Read Full Review

9/4/2024 12:00:00 AM | DealerRater

★★★★★ rs-sanchez

The seller was very attentive and willing to work with my budget. The dealership was also nice and clean. Overall a good experience. | Read Full Review

9/4/2024 12:00:00 AM | Cars.com

★★★★★ KC

Our experience with Volkswagen of South Charlotte was the best overall experience we've had, both visiting and purchasing. We have never been so warmly welcomed by an entire team. We were greeted by every team member from the start. Chris and Alex were standouts in the sales and purchasing processes. It was a pleasure! | Read Full Review

9/4/2024 12:00:00 AM | Cars.com

★★★★★ jerryhargrove1971

Spiros was easy to work with and was very knowledgeable about the car I purchased | Read Full Review

9/4/2024 12:00:00 AM | Cars.com

★★★★★ Victoria Hudson

This place is fantastic! Out-of-town visiting Charlotte and had unfortunate experience of having my car broken into: silver lining to a dark cloud is VW of South Charlotte! They serviced my car (it was due and there was a wait in VT to get into shop) AND they checked the door motors, etc., to ensure no other damage besides the broken | Read Full Review

9/4/2024 12:00:00 AM | Google

★★★★★ Winston W

I really appreciate the fast friendly service that I received at Volkswagen South Charlotte. As soon as I pulled into the service Bay I was promptly greeted and assured that my vehicle would get the proper care. Thank you for such a great experience. | Read Full Review

9/4/2024 12:00:00 AM | Google

★★★★★ Willie Townsend

John Keating handles my service questions. He is always friendly and professional. | Read Full Review

9/4/2024 12:00:00 AM | Google

★★★★★ Mark Strassner

We’ve bought two cars in the last 3 years. Moe was great to work with. The service staff is wonderful as well. I’d recommend this dealership if you’re in market for a VW. We love our id.4 and Atlas. | Read Full Review

9/4/2024 12:00:00 AM | Google

★★★★★ Pamela Hidalgo

My visit was once again 100% satisfactory John received my vehicle immediately told me what could I expect then gave me a loaner for the whole time. My car was ready soon enough and I was provided with a whole array of payment choices. Once again I say I will always come back. | Read Full Review

9/4/2024 12:00:00 AM | Google

★★★★★ vinny orlando

Top of the line service. In and out quickly! | Read Full Review

9/3/2024 12:00:00 AM | Google

★★★★★ Nick Dillener

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9/3/2024 12:00:00 AM | Google

★★★★★ Lisa Luda

Always a great experience! Everyone at VW South is courteous and helpful. Al in service has looked after my car for a decade and always takes care of me and my bug! | Read Full Review

9/3/2024 12:00:00 AM | Google

★★★★★ Austin Daniels

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9/3/2024 12:00:00 AM | Google

★★★★★ Jay

My experience was amazing. Spiro was so helpful and made my experience as a first time buyer so smooth and enjoyable. Definitely 10 out of 10!! | Read Full Review

9/1/2024 12:00:00 AM | Cars.com

★★★★★ Jay

My experience was amazing. Spiro was so helpful and made my experience as a first time buyer so smooth and enjoyable. Definitely 10 out of 10!! | Read Full Review

9/1/2024 12:00:00 AM | DealerRater

★★★★★ BAGRUNEISEN

Spiros was very patient, knowledgeable and thorough. He represents VW very well and is an asset to your organization. | Read Full Review

8/30/2024 12:00:00 AM | DealerRater

★★★★★ BAGRUNEISEN

Spiros was very patient, knowledgeable and thorough. He represents VW very well and is an asset to your organization. | Read Full Review

8/30/2024 12:00:00 AM | Cars.com

★★★★★ Alejandro Martinez

Excellent service!! They explained everything that was going on with my car, what they needed to do, repaired the car in a timely manner, provided me with a shuttle service, the waiting area is super nice, they made me feel I was in the right place! They even send you a real time video when they are inspecting the car and what they f | Read Full Review

8/30/2024 12:00:00 AM | Google

★★★★★ Doug Pickel

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8/29/2024 12:00:00 AM | Google

★★★★★ JEFF SASSER

The visit to the dealership was a pleasant one. The staff always handle everything in a professional manner and I will continue to have my cars serviced here. | Read Full Review

8/29/2024 12:00:00 AM | Google

★★★★★ Ralph Gessner

My service advisor John Muhlbach is always friendly and courteous. Very knowledgeable in explaining the issue at hand and my options. The facility is always spotless. I'm very happy being a customer at So Charlotte VW. | Read Full Review

8/29/2024 12:00:00 AM | Google

★★★★★ Britne Johnson

I am technology challenged and loud and can be forceful, but Chris answered all my questions, didn’t get rattled by my personality helped me when I had to call back that meant a lot to me. What I call excellent customer service. | Read Full Review

8/28/2024 12:00:00 AM | Google

★★★★★ Juan Andres

Great service | Read Full Review

8/28/2024 12:00:00 AM | Google

★★★★★ James kearney

Very pleased with the service advisor Al and our tech that addressed an issue with our brakes. Door lock issue was reported to be a key fob battery, they replaced batteries, but the problem persists. Technician found 2 oil leaks we were unaware of, with an estimate that sounded terrifying but luckily was barely under warranty. Overa | Read Full Review

8/28/2024 12:00:00 AM | Google

★★★★★ Robi Rego

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8/27/2024 12:00:00 AM | Google

★★★★★ GG Morette

Fast and incredible service!!! | Read Full Review

8/27/2024 12:00:00 AM | Google

★★★★★ Cindy Bradley

Joerg Kuehne is wonderful to work with. The technician that sent video of my service was articulate and professional. | Read Full Review

8/27/2024 12:00:00 AM | Google

★★★★★ Brian C.

Moe Borno and everyone at the VW of South Charlotte were amazing during the purchase of our new Atlas Cross Sport. Moe answered all of our questions and helped us pick the right car for our family. Highly recommend! | Read Full Review

8/27/2024 12:00:00 AM | Cars.com

★★★★★ Brian C.

Moe Borno and everyone at the VW of South Charlotte were amazing during the purchase of our new Atlas Cross Sport. Moe answered all of our questions and helped us pick the right car for our family. Highly recommend! | Read Full Review

8/27/2024 12:00:00 AM | DealerRater

★★★★★ Rick Geswell

Quick and efficient | Read Full Review

8/26/2024 12:00:00 AM | Google

★★★★★ Derek Martin

Great service and complete care | Read Full Review

8/26/2024 12:00:00 AM | Google

★★★★★ Jennifer Rhodes-Kropf

Every interaction top notch!! So grateful! Thank you! | Read Full Review

8/26/2024 12:00:00 AM | Google

★★★★★ Nick Mackowski

Awesome as always! Al in the service department is truly top notch. | Read Full Review

8/25/2024 12:00:00 AM | Google

★★★★★ Chris Smith

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8/23/2024 12:00:00 AM | Google

★★★★★ Terea James

Took my car in for a routine oil change. They checked out some other issues and got everything fixed really quickly and everyone was really nice. | Read Full Review

8/23/2024 12:00:00 AM | Google

★★★★★ zdm751

These guys are true professionals. Fair upfront pricing, prompt, and courteous. Brandon, Chris, and Kwasi all were top notch guys, best VW dealer I have dealt with. | Read Full Review

8/23/2024 12:00:00 AM | Google

★★★★★ Brett McGennis

Great team, patient. | Read Full Review

8/23/2024 12:00:00 AM | Google

★★★★★ mkohlman0

Clean and excellent coffee and snacks, handy, as I had driven 300 miles and needed both. Clean restroom. No surprises, no coercion to purchase additional maintenance contracts. Car clean and ready as promised. Full tank. Initial brief to setup new to me digital dash until I could setup for personal use. Outstanding tradein amount. | Read Full Review

8/23/2024 12:00:00 AM | DealerRater

★★★★★ mkohlman0

Clean and excellent coffee and snacks, handy, as I had driven 300 miles and needed both. Clean restroom. No surprises, no coercion to purchase additional maintenance contracts. Car clean and ready as promised. Full tank. Initial brief to setup new to me digital dash until I could setup for personal use. Outstanding tradein amount. | Read Full Review

8/23/2024 12:00:00 AM | Cars.com

★★★★★ Nathan.manley1

The staff was friendly and got me in and out very quickly. I am thoroughly happy with their service. | Read Full Review

8/22/2024 12:00:00 AM | Cars.com

★★★★★ Nathan.manley1

The staff was friendly and got me in and out very quickly. I am thoroughly happy with their service. | Read Full Review

8/22/2024 12:00:00 AM | DealerRater

★★★★★ Salman C

Very communicative and professional | Read Full Review

8/21/2024 12:00:00 AM | Google

★★★★★ gab9953

Good experience and Chris saved me from a botched deal from a different dealer. I got the car that I wanted with accessories at a reasonable price. I'd direct new car shoppers to this dealer if asked. | Read Full Review

8/20/2024 12:00:00 AM | DealerRater

★★★★★ gab9953

Good experience and Chris saved me from a botched deal from a different dealer. I got the car that I wanted with accessories at a reasonable price. I'd direct new car shoppers to this dealer if asked. | Read Full Review

8/20/2024 12:00:00 AM | Cars.com

★★★★★ mody.falgun

I had an outstanding experience. Chris and Alex were friendly, knowledgeable, and went above & beyond. | Read Full Review

8/19/2024 12:00:00 AM | Cars.com

★★★★★ mody.falgun

I had an outstanding experience. Chris and Alex were friendly, knowledgeable, and went above & beyond. | Read Full Review

8/19/2024 12:00:00 AM | DealerRater

★★★★★ Tina

| Read Full Review

8/19/2024 12:00:00 AM | Google

★★★★★ Caprice Carter

VW of South Charlotte is great! Thank you to Devon who was meticulous, professional and swift. I wouldn't trust anyone else with my car. | Read Full Review

8/19/2024 12:00:00 AM | Google

★★★★★ Lady Dre1977

The service was excellent. Thank you! | Read Full Review

8/19/2024 12:00:00 AM | Google

★★★★★ Jim MacIver

Great service and communications from VW of South Charlotte. With a transmission problem on our 2009 EOS, getting the replacement part for this out of production vehicle was a concern. The part was located in their NJ distribution center, and the time required for the complete repair was communicated early on to allay the anxiety ca | Read Full Review

8/19/2024 12:00:00 AM | Google

★★★★★ Reisa Bizzell

The service department took care of my car and they provided fast and thorough service. I worked directly with Al and he was very helpful. | Read Full Review

8/14/2024 12:00:00 AM | Google

★★★★★ hawkman222

Good job, they were good with the advertised online pricing and the process was quick. Matt did a great job. | Read Full Review

8/13/2024 12:00:00 AM | DealerRater

★★★★★ hawkman222

Good job, they were good with the advertised online pricing and the process was quick. Matt did a great job. | Read Full Review

8/13/2024 12:00:00 AM | Cars.com

★★★★★ Gina NYC

Let me start with the fact that I love my VW Tiguan. I take care of it too. To schedule service is easy and the staff is pleasant and helpful. I have not had any bad experience so far, and I see many other happy customers on my visits there. This particular car dealer and service is very good. I remember I went to look for cars at Ki | Read Full Review

8/12/2024 12:00:00 AM | Google

★★★★★ Zackery Decheine

Excellent service and communication! Thanks Al for always treating us like a valued customer! | Read Full Review

8/12/2024 12:00:00 AM | Google

★★★★★ Jim Beckom (Jim and Tammy)

| Read Full Review

8/12/2024 12:00:00 AM | Google

★★★★★ SHALINALEONHARDT

Spiros is an amazing car salesman. He cares about his customers and listens to their wishes, and financial expectation. He finds realistic and satisfying options without pressuring to make a quick sale. I felt comfortable and supported throughout the process and couldn’t be more happier about my purchase. I love my 2024 Tiguan. | Read Full Review

8/11/2024 12:00:00 AM | Cars.com

★★★★★ SHALINALEONHARDT

Spiros is an amazing car salesman. He cares about his customers and listens to their wishes, and financial expectation. He finds realistic and satisfying options without pressuring to make a quick sale. I felt comfortable and supported throughout the process and couldn’t be more happier about my purchase. I love my 2024 Tiguan. | Read Full Review

8/11/2024 12:00:00 AM | DealerRater

★★★★★ Renee Smith

Our technician was really good. I love the fact that we got a short video of the car's inspection indicating the repairs needed. The most passionate response that I have towards this dealership/service center is they're not very hospitable. To be acknowledged, is costumer service 101. Do Better VW of South Charlotte. | Read Full Review

8/11/2024 12:00:00 AM | Google

★★★★★ Danielle H

Great end of lease and new lease experience thanks to Brandon @ VW South. He was friendly, detailed, knowledgeable and got me in and out fast! Thank you again. | Read Full Review

8/10/2024 12:00:00 AM | Google

★★★★★ James Taylor

Service was completed as agreed upon and on time. | Read Full Review

8/10/2024 12:00:00 AM | Google

★★★★★ Joey Nguyen

Came in for warranty work with a scheduled appointment. Got me in and out like pros. Plenty of seating for the wait. Spot for your kiddos to play. Clean bathrooms, plenty of snacks and a pretty cool coffee machine. Great place | Read Full Review

8/9/2024 12:00:00 AM | Google

★★★★★ mccurty1982

I had been scouring marketplace and other sites for another used car after mine died a month ago. I wandered to the VW of South Charlotte's website to peruse their inventory after getting ghosted by a dozen people allegedly selling cars. Ten minutes after filling out an online interest form a cheery Chris Handy called me. I was in th | Read Full Review

8/9/2024 12:00:00 AM | DealerRater

★★★★★ mccurty1982

I had been scouring marketplace and other sites for another used car after mine died a month ago. I wandered to the VW of South Charlotte's website to peruse their inventory after getting ghosted by a dozen people allegedly selling cars. Ten minutes after filling out an online interest form a cheery Chris Handy called me. I was in th | Read Full Review

8/9/2024 12:00:00 AM | Cars.com

★★★★★ Quiana Curenton

The service itself was fine however it took 2 - 4 minutes for a representative to greet me when I got there. All the reps were eating breakfast in their offices and nobody came out to say hello and ask if I had an appointment. | Read Full Review

8/8/2024 12:00:00 AM | Google

★★★★★ gab9953

Shout out to Chris Hand, who saved me from a fiasco trying to buy a Golf R from another local dealer. Long story short, the other dealer sold the car from under me after I already made a deposit. I contacted VW South Charlotte and Chris got one allocated for me at a better price. They held it until I was able to come get it and fulfi | Read Full Review

8/7/2024 12:00:00 AM | Cars.com

★★★★★ john@bfdlegal.com

Bought a used care from Chris Hand for my daughter. He was great to work with and want above and beyond to help me purchase this car while out of state. Can't recommend highly enough. | Read Full Review

8/7/2024 12:00:00 AM | Cars.com

★★★★★ gab9953

Shout out to Chris Hand, who saved me from a fiasco trying to buy a Golf R from another local dealer. Long story short, the other dealer sold the car from under me after I already made a deposit. I contacted VW South Charlotte and Chris got one allocated for me at a better price. They held it until I was able to come get it and fulfi | Read Full Review

8/7/2024 12:00:00 AM | DealerRater

★★★★★ john@bfdlegal.com

Bought a used care from Chris Hand for my daughter. He was great to work with and want above and beyond to help me purchase this car while out of state. Can't recommend highly enough. | Read Full Review

8/7/2024 12:00:00 AM | DealerRater

★★★★★ Charles Drew

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8/6/2024 12:00:00 AM | Google

★★★★★ dlontz

Great experience. Would gladly return & would go straight to Spiros! We have purchased 2 cars from Spiros & he was a pleasure to work with. | Read Full Review

8/4/2024 12:00:00 AM | DealerRater

★★★★★ dlontz

Great experience. Would gladly return & would go straight to Spiros! We have purchased 2 cars from Spiros & he was a pleasure to work with. | Read Full Review

8/4/2024 12:00:00 AM | Cars.com

★★★★★ nickdelrossi

Professional, thorough and very knowledgeable. I enjoyed my experience and the service provided. Thank you. | Read Full Review

8/3/2024 12:00:00 AM | Cars.com

★★★★★ nickdelrossi

Professional, thorough and very knowledgeable. I enjoyed my experience and the service provided. Thank you. | Read Full Review

8/3/2024 12:00:00 AM | DealerRater

★★★★★ Gideon “gab9953” Brookins

Shout out to Chris Hand, who saved me from a fiasco trying to buy a Golf R from another local dealer. Long story short, the other dealer sold the car from under me after I already made a deposit. I contacted VW South Charlotte and Chris got one allocated for me at a better price. They held it until I was able to come get it and fulfi | Read Full Review

8/3/2024 12:00:00 AM | Google

★★★★★ kendall cook

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8/3/2024 12:00:00 AM | Google

★★★★★ Scott Melsha

Clean and quiet area to wait. Explanation of repairs and costs was explained. Not very friendly but more business. Quoted $1960.74 for left headlight replacement. This type of an expensive is ridiculous for just a headlight. | Read Full Review

8/3/2024 12:00:00 AM | Google

★★★★★ VWDriver226

I had an excellent experience with Moe and VW of South Charlotte. This was my third vehicle purchase from here. | Read Full Review

8/3/2024 12:00:00 AM | DealerRater

★★★★★ VWDriver226

I had an excellent experience with Moe and VW of South Charlotte. This was my third vehicle purchase from here. | Read Full Review

8/3/2024 12:00:00 AM | Cars.com

★★★★★ Randall.franklin

Chris was phenomenal in helping me get out of an old VW into a new one that worked with my budget. He was extremely knowledgeable and helped me make an informed decision. The car buying process couldn't have been easier. I highly recommend Chris! Joerg in service is also amazing and very knowledgeable! | Read Full Review

8/2/2024 12:00:00 AM | Cars.com

★★★★★ tswoodroof

Fantastic customer service. Moe was incredibly knowledgeable about all models. Bought a new Atlas today and was pleased start to finish with the experience. | Read Full Review

8/2/2024 12:00:00 AM | Cars.com

★★★★★ VWlove

Extremely helpful! We were very pleased with all the staff and how quickly we were able to get into our new VW! | Read Full Review

8/2/2024 12:00:00 AM | Cars.com

★★★★★ tswoodroof

Fantastic customer service. Moe was incredibly knowledgeable about all models. Bought a new Atlas today and was pleased start to finish with the experience. | Read Full Review

8/2/2024 12:00:00 AM | DealerRater

★★★★★ VWlove

Extremely helpful! We were very pleased with all the staff and how quickly we were able to get into our new VW! | Read Full Review

8/2/2024 12:00:00 AM | DealerRater

★★★★★ Randall.franklin

Chris was phenomenal in helping me get out of an old VW into a new one that worked with my budget. He was extremely knowledgeable and helped me make an informed decision. The car buying process couldn't have been easier. I highly recommend Chris! Joerg in service is also amazing and very knowledgeable! | Read Full Review

8/2/2024 12:00:00 AM | DealerRater

★★★★★ Don Brown

Service department was outstanding! Thanks Al. Love VW of South Charlotte and highly recommended. | Read Full Review

8/2/2024 12:00:00 AM | Google

★★★★★ John Patterson

Al was great as always. | Read Full Review

8/2/2024 12:00:00 AM | Google

★★★★★ Melodie Dichito

Always great service! | Read Full Review

8/2/2024 12:00:00 AM | Google

★★★★★ Stephanie Vargo

Our experience couldn’t have gone better without Victor Finney. We were just driving by on a Monday with no intention of buying right away but we stopped and was just walking around. Victor greeted us and was really kind, he gave us details and wasn’t pressuring us to buy. Just that experience alone, we knew we wanted to work with Vi | Read Full Review

8/1/2024 12:00:00 AM | DealerRater

★★★★★ Stephanie Vargo

Our experience couldn’t have gone better without Victor Finney. We were just driving by on a Monday with no intention of buying right away but we stopped and was just walking around. Victor greeted us and was really kind, he gave us details and wasn’t pressuring us to buy. Just that experience alone, we knew we wanted to work with Vi | Read Full Review

8/1/2024 12:00:00 AM | Cars.com

★★★★★ ebgrey

Chris was a big help in getting me in the right vehicle. He was knowledgeable, responsive and easy to work with. | Read Full Review

7/31/2024 12:00:00 AM | Cars.com

★★★★★ lrhoover

I’ve purchased two cars over the years with Kwasi and I think that says a lot that I’d remember how great he is to work with after 8 years to go back. He knew the car I was interested in and even suggested a lower price option to check out. If you are looking for a car I can’t recommend working with Kwasi enough and this is coming fr | Read Full Review

7/31/2024 12:00:00 AM | Cars.com

★★★★★ lrhoover

I’ve purchased two cars over the years with Kwasi and I think that says a lot that I’d remember how great he is to work with after 8 years to go back. He knew the car I was interested in and even suggested a lower price option to check out. If you are looking for a car I can’t recommend working with Kwasi enough and this is coming fr | Read Full Review

7/31/2024 12:00:00 AM | DealerRater

★★★★★ ebgrey

Chris was a big help in getting me in the right vehicle. He was knowledgeable, responsive and easy to work with. | Read Full Review

7/31/2024 12:00:00 AM | DealerRater

★★★★★ Saury Fernandez

David Feingold made the financing experience tolerable. He requested information prior to my appt and had all documents ready for me to sign. It took about 20 mins. He Explained everything thoroughly and i was clear on the the information presented. Gene- the sales rep has also been amazing. He is knowledgeable and responsive. I hi | Read Full Review

7/31/2024 12:00:00 AM | Google

★★★★★ Ross Giuffre

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7/31/2024 12:00:00 AM | Google

★★★★★ W A

VW of South Charlotte has been my sole source for vehicles and maintenance for the last 450,000 miles. I have never been disappointed. The service was excellent to start with and keeps getting better. It truly is a pleasure dealing with every member of their team. | Read Full Review

7/31/2024 12:00:00 AM | Google

★★★★★ Seven Seven

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7/31/2024 12:00:00 AM | Google

★★★★★ Stephanie-Marie G

Our experience couldn’t have gone better without Victor. We were just driving by on a Monday with no intention of buying right away but we stopped and was just walking around. Victor greeted us and was really kind, he gave us details and wasn’t pressuring us to buy. Just that experience alone, we knew we wanted to work with Victor. A | Read Full Review

7/31/2024 12:00:00 AM | Google

★★★★★ jenny.harwood

Moe was excellent to work with! He listened to us and didn't pressure us, which was so refreshing. He really went above and beyond! | Read Full Review

7/30/2024 12:00:00 AM | DealerRater

★★★★★ jenny.harwood

Moe was excellent to work with! He listened to us and didn't pressure us, which was so refreshing. He really went above and beyond! | Read Full Review

7/30/2024 12:00:00 AM | Cars.com

★★★★★ Alexandra Liem

I do not like going into car dealerships or the whole process of buying a vehicle, but Matt, Alden and Alex made it easy! I purchased a 2023 Tiguan with Hettel at VK of South Charlotte and had a great experience. I explained Matt what I was looking for and my budget, and he worked to find the perfect car for me. He is very profession | Read Full Review

7/29/2024 12:00:00 AM | Cars.com

★★★★★ Alexandra Liem

I do not like going into car dealerships or the whole process of buying a vehicle, but Matt, Alden and Alex made it easy! I purchased a 2023 Tiguan with Hettel at VK of South Charlotte and had a great experience. I explained Matt what I was looking for and my budget, and he worked to find the perfect car for me. He is very profession | Read Full Review

7/29/2024 12:00:00 AM | DealerRater

★★★★★ Cynthia Diaz

Had an appointment 3:45 for a car oil change and battery replacement soon as I pulled in, I was greeted and they got to work on my car. I was out by 5. Very pleased with my service and got to enjoy a coffee in the waiting area. | Read Full Review

7/29/2024 12:00:00 AM | Google

★★★★★ Brad Shafer

Pleasant and professional service advisor. Complete assessment for the mechanical needs of my car. Comprehensive list of recommendations. Very satisfied. | Read Full Review

7/29/2024 12:00:00 AM | Google

★★★★★ zack berry

I took my car for key fob programming, and they went above and beyond to send me via video all system checks and recommended of what to do next. All this was done in less than an hour. Amazing service! Thank you Isaac | Read Full Review

7/29/2024 12:00:00 AM | Google

★★★★★ Vinny Busby

I recently had my car serviced there. I went in for a diagnosis and did not have any communication with the dealership for about a week and then I called and requested to speak to the manager because I needed a loaner car and I had no idea what was going on with my car. Later that day, I was told that my car was leaking oil and that | Read Full Review

7/29/2024 12:00:00 AM | Google

★★★★★ john.mireles1014

This was by far the best car buying experience I’ve ever had. I do not like going into car dealerships until I know numbers and Chris Hand took me seriously when I asked him to have an approval for me before I come in. He is the first salesperson to do that for me without trying to convince me to come in, he worked at my pace with ab | Read Full Review

7/28/2024 12:00:00 AM | DealerRater

★★★★★ john.mireles1014

This was by far the best car buying experience I’ve ever had. I do not like going into car dealerships until I know numbers and Chris Hand took me seriously when I asked him to have an approval for me before I come in. He is the first salesperson to do that for me without trying to convince me to come in, he worked at my pace with ab | Read Full Review

7/28/2024 12:00:00 AM | Cars.com

★★★★★ saliz75

Spiros is a professional, knowledgeable and very helpful sales representative.. I purchased a Volkswagen Taos, and during the entire process he was very courteous, informed and transparent. I recommend potential buyers to work with him for a great experience. | Read Full Review

7/26/2024 12:00:00 AM | Cars.com

★★★★★ saliz75

Spiros is a professional, knowledgeable and very helpful sales representative.. I purchased a Volkswagen Taos, and during the entire process he was very courteous, informed and transparent. I recommend potential buyers to work with him for a great experience. | Read Full Review

7/26/2024 12:00:00 AM | DealerRater

★★★★★ HIDDEN COVE

Traveled 4 hrs just to look at this car and brought it home that night. Was a pleasure working Matt (I think that was his name) granddaughter loves the car. They even stayed late to get us in the car that night! Thank you VW South Charlotte | Read Full Review

7/26/2024 12:00:00 AM | Google

★★★★★ Monica Blanco

We had a great experience buying our car. Spiros was awesome! | Read Full Review

7/25/2024 12:00:00 AM | Google

★★★★★ Terry Weisenfeld

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7/25/2024 12:00:00 AM | Google

★★★★★ kelsey.owens22

Chris is great - he's always very quick to respond, is helpful, and guided me to the best decision! | Read Full Review

7/25/2024 12:00:00 AM | DealerRater

★★★★★ kelsey.owens22

Chris is great - he's always very quick to respond, is helpful, and guided me to the best decision! | Read Full Review

7/25/2024 12:00:00 AM | Cars.com

★★★★★ Kirsten

Chris was extremely great to work with! He was efficient and his communication was superb. he answered all my questions in a timely manner and ensured I was getting the best deal on my new vehicle. I highly recommend using Chris to purchase your next vehicle! | Read Full Review

7/24/2024 12:00:00 AM | Cars.com

★★★★★ gayle3

The transaction was seamless thanks to Chris Hand! I am very satisfied with the level of service. | Read Full Review

7/24/2024 12:00:00 AM | Cars.com

★★★★★ gayle3

The transaction was seamless thanks to Chris Hand! I am very satisfied with the level of service. | Read Full Review

7/24/2024 12:00:00 AM | DealerRater

★★★★★ Kirsten

Chris was extremely great to work with! He was efficient and his communication was superb. he answered all my questions in a timely manner and ensured I was getting the best deal on my new vehicle. I highly recommend using Chris to purchase your next vehicle! | Read Full Review

7/24/2024 12:00:00 AM | DealerRater

★★★★★ Kevin Uliano

Been going to this dealership ever since we’ve owned our GTI. Yes, getting your car repaired is expensive. I want a service center that is technically great and customer - focused and this dealership meets those criteria. Shout out to John Keating for helping me resolve the most recent issue. | Read Full Review

7/24/2024 12:00:00 AM | Google

★★★★★ Hannah Campbell

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7/23/2024 12:00:00 AM | Google

★★★★★ snowdesm

Very knowledgeable and respectful team I would recommend. The team is great will go back | Read Full Review

7/23/2024 12:00:00 AM | DealerRater

★★★★★ snowdesm

Very knowledgeable and respectful team I would recommend. The team is great will go back | Read Full Review

7/23/2024 12:00:00 AM | Cars.com

★★★★★ Taosmom24

Had a great car buying experience. Went in to look at a vehicle I saw online and it was already sold however I came out with an even better deal. Love my 2024 Taos. | Read Full Review

7/22/2024 12:00:00 AM | Cars.com

★★★★★ Taosmom24

Had a great car buying experience. Went in to look at a vehicle I saw online and it was already sold however I came out with an even better deal. Love my 2024 Taos. | Read Full Review

7/22/2024 12:00:00 AM | DealerRater

★★★★★ Tijuana Bennett

I highly recommend everyone to come to this location for any service needs!!! My car was originally at Hendricks in Concord. I had ordered a new car key through them and had my car towed there, so they could program it. At Hendricks, they said it wouldn’t program but they were still going to charge me a program fee of $145. Also, a f | Read Full Review

7/22/2024 12:00:00 AM | Google

★★★★★ Susi Brown

Once again, the service staff provided excellent and respectful service to me and my 2014 Jetta...these folks are always kind and professional. | Read Full Review

7/21/2024 12:00:00 AM | Google

★★★★★ rickie davis

Been going to Volkswagen of South Charlotte since I purchased the car there in 2017. Al in service is the best. Thank you guys | Read Full Review

7/21/2024 12:00:00 AM | Google

★★★★★ VWDriver226

This was my second sales experience with Moe and both times were excellent. They were short staffed on the finance/paperwork side so the wait time was too long, but they tried to accommodate the best they could. Overall, a positive experience and I will be back to purchase my next car from them again. | Read Full Review

7/21/2024 12:00:00 AM | DealerRater

★★★★★ VWDriver226

This was my second sales experience with Moe and both times were excellent. They were short staffed on the finance/paperwork side so the wait time was too long, but they tried to accommodate the best they could. Overall, a positive experience and I will be back to purchase my next car from them again. | Read Full Review

7/21/2024 12:00:00 AM | Cars.com

★★★★★ alontz19

Great service! Spiros was very knowledgeable and provided an amazing car shopping experience. The process was quick and easy. | Read Full Review

7/20/2024 12:00:00 AM | Cars.com

★★★★★ alontz19

Great service! Spiros was very knowledgeable and provided an amazing car shopping experience. The process was quick and easy. | Read Full Review

7/20/2024 12:00:00 AM | DealerRater

★★★★★ Brian Coley

Nice friendly people, good service with respect. All in all good experience. With knowledgeable staff. And they don't keep. You around waiting for long periods of time. | Read Full Review

7/20/2024 12:00:00 AM | Google

★★★★★ Hilda McCullers

Arrived and was greeted and told it would be about an hour. Exactly one hour and I was out. Everyone was profesional and pleasant! | Read Full Review

7/20/2024 12:00:00 AM | Google

★★★★★ rickie davis

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7/18/2024 12:00:00 AM | Google

★★★★★ kayla36

Best car buying experience! Thank you Chris for making it enjoyable & fun. Happy customer TY! | Read Full Review

7/18/2024 12:00:00 AM | DealerRater

★★★★★ kayla36

Best car buying experience! Thank you Chris for making it enjoyable & fun. Happy customer TY! | Read Full Review

7/18/2024 12:00:00 AM | Cars.com

★★★★★ Carlos Leite

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7/18/2024 12:00:00 AM | Google

★★★★★ Nautica Butler

I recently took my car in for service. I had an issue with the air not staying cold. I asked this to be checked out. After completing a diagnostic, the service tech recommended a flush and refill of my coolant. The same day my air went cool again, the flush did not fix the issue. So I took it back the next morning and they said that | Read Full Review

7/18/2024 12:00:00 AM | Google

★★★★★ Sara Zerman

Ask for Gene, he’s the best! | Read Full Review

7/17/2024 12:00:00 AM | Google

★★★★★ Robert Saltzburg

Great service...quick and easy. | Read Full Review

7/17/2024 12:00:00 AM | Google

★★★★★ Steph Dixon

Mason provided excellent customer service | Read Full Review

7/17/2024 12:00:00 AM | Google

★★★★★ Adam Dove

Got a used car from Chris 6 months ago. Very straightforward. Answered all my questions. After shopping around I found them to add the least amount of add ons to the price listed online. Car has run great and I have no regrets purchasing through them. | Read Full Review

7/16/2024 12:00:00 AM | Google

★★★★★ George Hill

Had my service done promptly, quickly, and expertly! The Pre-Paid Service plan I got with my new car is the best money spent! The Technician, Gavin, was awesome. No one better! | Read Full Review

7/15/2024 12:00:00 AM | Google

★★★★★ Christian Rogner

I routinely drive 4 hours plus from West Virginia to have my VW Passat serviced at VW of South Charlotte I drove past multiple other VW dealerships last week because for a warranty issue that rendered my vehicle unsafe and all of them needed 2 months or more to even get them in to look at it… Quite the contrary here: The service dep | Read Full Review

7/15/2024 12:00:00 AM | Google

★★★★★ vbissinger232

Should’ve went with the dealership the first time. Very helpful and got the car I wanted. | Read Full Review

7/15/2024 12:00:00 AM | Cars.com

★★★★★ vbissinger232

Should’ve went with the dealership the first time. Very helpful and got the car I wanted. | Read Full Review

7/15/2024 12:00:00 AM | DealerRater

★★★★★ Damon Stephenson

This was the first vehicle I have purchased from VW South Charlotte, and I have been very happy with the experience. Gene in sales made it all very easy. The car was pre-owned, and needed some minor attention from the service department, and it was all handled very professionally by Ralph in service. Honestly I’ve never had such a pl | Read Full Review

7/14/2024 12:00:00 AM | Google

★★★★★ Andres Zamora

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7/13/2024 12:00:00 AM | Google

★★★★★ Nicole Copsis

Extremely knowledgeable and helpful! | Read Full Review

7/13/2024 12:00:00 AM | Google

★★★★★ Darryl Cotton

My experience was pleasant as usual. Ralph is the guy to see! | Read Full Review

7/12/2024 12:00:00 AM | Google

★★★★★ Cassandra Ouedraogo

Excellent customer service. Highly recommend this location. | Read Full Review

7/12/2024 12:00:00 AM | Google

★★★★★ 69tremec

Chris Hand and Alex were very helpful and honest about the automobile that I wanted to buy they got me the best interest on the the truck I purchased and gave be good prices on my trade in and they were a pleasure to work with. | Read Full Review

7/12/2024 12:00:00 AM | DealerRater

★★★★★ 69tremec

Chris Hand and Alex were very helpful and honest about the automobile that I wanted to buy they got me the best interest on the the truck I purchased and gave be good prices on my trade in and they were a pleasure to work with. | Read Full Review

7/12/2024 12:00:00 AM | Cars.com

★★★★★ mattwoods9170

Moe and David helped me trade in my Lexus and purchase the vehicle I wanted within two hours. They assisted me in selecting the right package for my needs. Highly recommend! | Read Full Review

7/11/2024 12:00:00 AM | Cars.com

★★★★★ EFRODGERSNJ

Spiros was helpful, professional, and completely above board throughout the entire process. I appreciated his help and was glad we came to a deal! | Read Full Review

7/11/2024 12:00:00 AM | Cars.com

★★★★★ EFRODGERSNJ

Spiros was helpful, professional, and completely above board throughout the entire process. I appreciated his help and was glad we came to a deal! | Read Full Review

7/11/2024 12:00:00 AM | DealerRater

★★★★★ mattwoods9170

Moe and David helped me trade in my Lexus and purchase the vehicle I wanted within two hours. They assisted me in selecting the right package for my needs. Highly recommend! | Read Full Review

7/11/2024 12:00:00 AM | DealerRater

★★★★★ Spex_

The service was excellent | Read Full Review

7/11/2024 12:00:00 AM | Google

★★★★★ Michael Reed

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7/11/2024 12:00:00 AM | Google

★★★★★ David Mosrie

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7/11/2024 12:00:00 AM | Google

★★★★★ Charles Roseboro

I’ve been coming here for over 9 years for a reason one of the best places as far as customer service and experience. Mason Clay is currently my go to service manager, superb guy and very knowledgeable. I recommend this Volkswagen dealership for service and purchasing. | Read Full Review

7/10/2024 12:00:00 AM | Google

★★★★★ 6199839189Sd

Hey. It was nice to meet with Max and the dealership. It was our great purchase and from the first time with perfect loan conditions. The dealership must have good customers with such good employees. We ask you to make an additional material bonus to Max, he helped us a lot | Read Full Review

7/10/2024 12:00:00 AM | DealerRater

★★★★★ 6199839189Sd

Hey. It was nice to meet with Max and the dealership. It was our great purchase and from the first time with perfect loan conditions. The dealership must have good customers with such good employees. We ask you to make an additional material bonus to Max, he helped us a lot | Read Full Review

7/10/2024 12:00:00 AM | Cars.com

★★★★★ Razan Ghatani

Took my car to fix my water pump that is covered under warranty, Ralph said I might have an oil leak but it won’t be covered under warranty because he thinks the damage was done by previous company who changed my oil and for him to find out he has to change the oil (that I didn’t need). Changed the oil paid $113.. he said you have | Read Full Review

7/10/2024 12:00:00 AM | Google

★★★★★ Ollie Schewzyk

Great experience purchasing a new Jetta at Volkswagen of South Charlotte and the help of our Salesman Spiros! | Read Full Review

7/9/2024 12:00:00 AM | Google

★★★★★ Natasha Nat

Very nice. Waiting room is spacious and there is coffee. You can make appointments online and someone will always answer the phone if you need help with service. | Read Full Review

7/9/2024 12:00:00 AM | Google

★★★★★ Amanda DePriest

From scheduling to drop-off to pick-up, staff were helpful and professional. I will be a returning customer. | Read Full Review

7/8/2024 12:00:00 AM | Google

★★★★★ Scholar Gentlemen

Great service and I appreciate not feeling pressured to get stuff done on my car. Mason was the best and really made me feel valued. Especially that every time I take my car to get serviced the services lights turn off. Mason really took care of me and my 2 Volkswagen vehicles! Thank you | Read Full Review

7/8/2024 12:00:00 AM | Google

★★★★★ Sarah Mobley

I had a great car buying experience with Jendy. He was friendly, patient, & knowledgeable! My VW Tiguan meets all my new car expectations. | Read Full Review

7/7/2024 12:00:00 AM | Google

★★★★★ Susi Brown

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7/5/2024 12:00:00 AM | Google

★★★★★ J V

Ralph is excellent!! Great customer service!! | Read Full Review

7/5/2024 12:00:00 AM | Google

★★★★★ YouTube DrSidewayZ

Great experience, Tess the advisor is great to work with. Mike the tech is also great to work with. | Read Full Review

7/5/2024 12:00:00 AM | Google

★★★★★ Trish Dunn, Comic-Ventriloquist

Awesome service. Had an appointment they took my car straight back. I explained I was concerned as I had a long drive coming up. They explained all that needed to be done. So pleased | Read Full Review

7/4/2024 12:00:00 AM | Google

★★★★★ Terrence Washington

Al is the man!!! He is my only Service Tech I deal with at VW. He always takes care of me and I had a SOS warning light come on my dash and I don't like any orange to yellow lights on my dash. Al put me in a loaner and fixed the error. The wire came loose and he got the warning light off. He could of charged me up to $3,000 for t | Read Full Review

7/4/2024 12:00:00 AM | Google

★★★★★ willie buchanan

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7/4/2024 12:00:00 AM | Google

★★★★★ Anthony Ciciarelli

Mo our salesman and David the business manager were amazing! This was the best experience I’ve had at a car dealership. They did not play any games and gave us a great deal on a car in less than an hour. The business manager was very quick and efficient after we agreed on a price. We even forgot to bring our title on our trade in and | Read Full Review

7/4/2024 12:00:00 AM | Google

★★★★★ Anthony.ciciarelli

Mo our salesman and David the business manager were amazing! This was the best experience I’ve had at a car dealership. They did not play any games and gave us a great deal on a car in less than an hour. The business manager was very quick and efficient after we agreed on a price. We even forgot to bring our title on our trade in and | Read Full Review

7/4/2024 12:00:00 AM | Cars.com

★★★★★ Anthony.ciciarelli

Mo our salesman and David the business manager were amazing! This was the best experience I’ve had at a car dealership. They did not play any games and gave us a great deal on a car in less than an hour. The business manager was very quick and efficient after we agreed on a price. We even forgot to bring our title on our trade in and | Read Full Review

7/4/2024 12:00:00 AM | DealerRater

★★★★★ Nick A

Max and VW South Charlotte were fantastic to work with. This was my first car purchase and I couldn’t have asked for a better team to work with. | Read Full Review

7/3/2024 12:00:00 AM | DealerRater

★★★★★ Nick A

Max and VW South Charlotte were fantastic to work with. This was my first car purchase and I couldn’t have asked for a better team to work with. | Read Full Review

7/3/2024 12:00:00 AM | Cars.com

★★★★★ T. B.

Excellent service. Quick, easy and inexpensive! I would recommend | Read Full Review

7/3/2024 12:00:00 AM | Google

★★★★★ Mariann Freiler

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7/3/2024 12:00:00 AM | Google

★★★★★ Madison Sleiman

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7/3/2024 12:00:00 AM | Google

★★★★★ Dawn Clark

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7/2/2024 12:00:00 AM | Google

★★★★★ Lloyd Brown

Al Condrey always goes above and beyond to help and make sure that you feel heard. He’ll squeeze you in if he can.. and that’s all a customer wants to hear , even it if it might not happen. Quick, efficient and much appreciated.. Thanks Al! | Read Full Review

7/1/2024 12:00:00 AM | Google

★★★★★ Cheryl Ownbey

I have been a customer of Volkswagen of South Charlotte 2000. They are a great dealership. As for the service department they are great! Al Condrey has been my go to service writer since 2013. He is so professional, knowledgeable and makes you feel comfortable. He’s the reason I use their service department for all maintenance! | Read Full Review

7/1/2024 12:00:00 AM | Google

★★★★★ Saravanan Rangasamy

Took an appointment went on time it was quick and retailed service for 20 k . More importantly they shared the video of what they saw on / under my car. | Read Full Review

7/1/2024 12:00:00 AM | Google

★★★★★ Cassandra Orlowski

Visited the Service Center for an oil change. In and out super quick with service from Al and Drew! | Read Full Review

7/1/2024 12:00:00 AM | Google

★★★★★ Steve Johnson

The service was good; great communication about review of car and recommendations. Service rep was very professional and easy to work with. We are pleased with the work. | Read Full Review

7/1/2024 12:00:00 AM | Google

★★★★★ Pam Davis

Excellent customer service and very quick to get my car back. Al Condrey is one on the best service contacts they have. | Read Full Review

7/1/2024 12:00:00 AM | Google

★★★★★ Alana oseguera

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7/1/2024 12:00:00 AM | Google

★★★★★ Barbara Davis

Staff was professional. They always do a fantastic job. | Read Full Review

6/28/2024 12:00:00 AM | Google

★★★★★ Cheryl McLaurin

Awesome team to deal with, from buying our Atlas from Jendy to having work to fix our car after an accident. I can’t say enough about Al in the shop who was so comforting and doing everything for us to get back in our car as quick as possible. Everyone at the dealership at South Charlotte is a joy to work with and I would recommend | Read Full Review

6/28/2024 12:00:00 AM | Google

★★★★★ durham.r14

Easy, transparent, and efficient process. Appreciated everyone’s advice and helping to get my new car! | Read Full Review

6/28/2024 12:00:00 AM | Cars.com

★★★★★ durham.r14

Easy, transparent, and efficient process. Appreciated everyone’s advice and helping to get my new car! | Read Full Review

6/28/2024 12:00:00 AM | DealerRater

★★★★★ pamelaleskow4

Matt was a great help in my purchasing experience. Not only that, but afterwards he ensured everything went smoothly and was of great help in every step of the process. I highly recommend this dealership and this sales person! | Read Full Review

6/27/2024 12:00:00 AM | DealerRater

★★★★★ hartlined77

Matt and David made the purchase experience a pleasure from start to finish. Even though VW's computer systems were down, they handled it quite professionally. | Read Full Review

6/27/2024 12:00:00 AM | DealerRater

★★★★★ pamelaleskow4

Matt was a great help in my purchasing experience. Not only that, but afterwards he ensured everything went smoothly and was of great help in every step of the process. I highly recommend this dealership and this sales person! | Read Full Review

6/27/2024 12:00:00 AM | Cars.com

★★★★★ hartlined77

Matt and David made the purchase experience a pleasure from start to finish. Even though VW's computer systems were down, they handled it quite professionally. | Read Full Review

6/27/2024 12:00:00 AM | Cars.com

★★★★★ Eric Carter

Great service as always!! | Read Full Review

6/26/2024 12:00:00 AM | Google

★★★★★ Hannah Courtney

Gene was very helpful from the start. He was not pushy, but he was very knowledgeable and listened to my requests. This was my first time buying a car on my own and it was seamless because of Gene. I highly recommend working with Gene for all your Volkswagen needs! | Read Full Review

6/25/2024 12:00:00 AM | Cars.com

★★★★★ Anna

Very pleasant experience. Friendly and very helpful staff made the process of car buying an enjoyable experience. I would definitely recommend. | Read Full Review

6/25/2024 12:00:00 AM | Cars.com

★★★★★ Anna

Very pleasant experience. Friendly and very helpful staff made the process of car buying an enjoyable experience. I would definitely recommend. | Read Full Review

6/25/2024 12:00:00 AM | DealerRater

★★★★★ Hannah Courtney

Gene was very helpful from the start. He was not pushy, but he was very knowledgeable and listened to my requests. This was my first time buying a car on my own and it was seamless because of Gene. I highly recommend working with Gene for all your Volkswagen needs! | Read Full Review

6/25/2024 12:00:00 AM | DealerRater

★★★★★ liz.brenesgarcia

Friendly, helpful, accommodating! Max treated us as his top priority while we were on our first family SUV search. Highly recommend working with him - he knows how to put the customer first! | Read Full Review

6/24/2024 12:00:00 AM | DealerRater

★★★★★ liz.brenesgarcia

Friendly, helpful, accommodating! Max treated us as his top priority while we were on our first family SUV search. Highly recommend working with him - he knows how to put the customer first! | Read Full Review

6/24/2024 12:00:00 AM | Cars.com

★★★★★ Andres Acosta

I brought my car in for an air bag issue and I didn't have to wait too long for them to assess and fix. The waiting area is clean and comfortable, and allowed me to work while I waited. Al Campbell assisted me with the process and kept me up to date with the status. I would definitely recommend bringing your VW into the South Char | Read Full Review

6/24/2024 12:00:00 AM | Google

★★★★★ Eric Brown

Service was great! Professional and very time efficient! Ralph the service rep was phenomenal. I like how the mechanics send you a video update on your service inspection. Recommend visiting South Charlotte VW for any service in the future! | Read Full Review

6/23/2024 12:00:00 AM | Google

★★★★★ Johanna Picarell

Mason was great he got me checked in and out quickly . Devon did an awesome job too ! | Read Full Review

6/23/2024 12:00:00 AM | Google

★★★★★ Oddash

Good service | Read Full Review

6/23/2024 12:00:00 AM | Google

★★★★★ Rickshon Young

Great service for 6 yrs never had one problem or ever been on side of the road. | Read Full Review

6/23/2024 12:00:00 AM | Google

★★★★★ Mark McCloskey

Excellent service and attention to detail. Thanks guys | Read Full Review

6/23/2024 12:00:00 AM | Google

★★★★★ Gabriela Staley

Al Conley always provides us with top notch customer service. Anytime our car needs service we look for him because we know he will go above and beyond. | Read Full Review

6/23/2024 12:00:00 AM | Google

★★★★★ Mitchell Harris

My check engine light come on on my VW Jetta. My service rep did a commendable diagnosing my issue and resolving it. The entire team did a great job. | Read Full Review

6/23/2024 12:00:00 AM | Google

★★★★★ Anastacia Hodgins

Beyond satisfied by the work that was completed on my vehicle! I highly recommend this business. | Read Full Review

6/22/2024 12:00:00 AM | Google

★★★★★ Salman Chandoo

Quick, easy, and polite. Couldn’t ask for a better car shopping experience (on what is normally a stressful event) | Read Full Review

6/20/2024 12:00:00 AM | Google

★★★★★ liz lincoln

Excellent experience with pre-owned salesperson Moe. He offered professional , straightforward , and comprehensive service as well as being very personable and pleasant to work with on my car purchase. Service team is also excellent and I highly recommend this Volkswagen dealership for your VW car needs in metro Charlotte area. | Read Full Review

6/20/2024 12:00:00 AM | Google

★★★★★ Nanhao Chen

It took this shop 2 hours to complete a standard state inspection with the customer waiting onsite. This is not the most efficient VW service center in this area and I would not recommend this place | Read Full Review

6/20/2024 12:00:00 AM | Google

★★★★★ Dennis

Love the service I get. Al in service dept best to deal with and keep my “unicorn” Passat wagon 3.6 4-motion in tip top condition. | Read Full Review

6/19/2024 12:00:00 AM | Google

★★★★★ DPCLT

Great experience this morning with VW of South Charlotte. Friendly service and easy to work with when purchasing my vehicle. Willing to negotiate and clear and transparent info throughout the process. Would purchase through them again and would recommend as well. Matt Hettel and David Feingold did a great job taking care of me and go | Read Full Review

6/19/2024 12:00:00 AM | Cars.com

★★★★★ DPCLT

Great experience this morning with VW of South Charlotte. Friendly service and easy to work with when purchasing my vehicle. Willing to negotiate and clear and transparent info throughout the process. Would purchase through them again and would recommend as well. Matt Hettel and David Feingold did a great job taking care of me and go | Read Full Review

6/19/2024 12:00:00 AM | DealerRater

★★★★★ feride abliametova

I had an awesome experience with Max! He’s very attentive to all details, knows his craft and will give you the best deal! Another gentleman I would like to thank is Mr. Gene! He made the process easy and fun! Always available when i had a question about car insurance or paperwork in general! Thank you guys i will definitely return h | Read Full Review

6/18/2024 12:00:00 AM | DealerRater

★★★★★ feride abliametova

I had an awesome experience with Max! He’s very attentive to all details, knows his craft and will give you the best deal! Another gentleman I would like to thank is Mr. Gene! He made the process easy and fun! Always available when i had a question about car insurance or paperwork in general! Thank you guys i will definitely return h | Read Full Review

6/18/2024 12:00:00 AM | Cars.com

★★★★★ Cynhandog

Max was very helpful to our family. He found a vehicle that worked for our price range and our family. 10 out of 10 highly recommend. | Read Full Review

6/17/2024 12:00:00 AM | Cars.com

★★★★★ Cynhandog

Max was very helpful to our family. He found a vehicle that worked for our price range and our family. 10 out of 10 highly recommend. | Read Full Review

6/17/2024 12:00:00 AM | DealerRater

★★★★★ Crayon Playmate

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6/17/2024 12:00:00 AM | Google

★★★★★ Emory Yearwood

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6/17/2024 12:00:00 AM | Google

★★★★★ Andres Acosta

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6/16/2024 12:00:00 AM | Google

★★★★★ Shannon Salter

Car broke down while I was 3 hours from home. I had it towed to the closest VW dealer. Everything went smoothly and the car was fixed in a timely manner. I wasn't able to pick my car up immediately since I was no longer in town and Al was very helpful and accommodating with the delay | Read Full Review

6/16/2024 12:00:00 AM | Google

★★★★★ Todd Gallinek

Second time brakes and rotors replaced in 35,000 miles. Also technicians provided inaccurate reports previous visit. | Read Full Review

6/16/2024 12:00:00 AM | Google

★★★★★ Sherry

Excellent customer service!Fast and courteous personnel! | Read Full Review

6/15/2024 12:00:00 AM | Google

★★★★★ Patricia Joslyn

It was a job well done but rather than the hour and half that I was told it was three hours. The office gentleman that took car of me was grea, very pleasant and efficient | Read Full Review

6/15/2024 12:00:00 AM | Google

★★★★★ Pamela Hidalgo

My visit was 100% on point Al received my vehicle immediately told me what could I expect they gave me a loaner for the whole time. My vehicle was there Al kept me in the loop and informed of the progress of my vehicle and when it was ready, I was contacted immediately as soon as I got there, the vehicle was ready for me to pick it u | Read Full Review

6/15/2024 12:00:00 AM | Google

★★★★★ Darlene Keller

Service tech friendly and I didn't have to wait long for my car inspection. | Read Full Review

6/15/2024 12:00:00 AM | Google

★★★★★ Bryant Jones

Great service | Read Full Review

6/15/2024 12:00:00 AM | Google

★★★★★ OBRIENHOME

Our experience was very professional. Spiros and those working with him were honest and upfront with us and made decisions easy for us. This is the second car we have purchased from VW South Blvd and we have been very happy both times and felt that we were treated fairly and with respect. | Read Full Review

6/14/2024 12:00:00 AM | DealerRater

★★★★★ kristenjanak

Chris Hand is the standard by which all auto sales personnel should be measured! I was cynical and pessimistic towards the prospect of replacing my daughter's leased car, but Chris listened, understood, and ultimately helped us into a great, safe car within our budget. I feel like we made a friend in the auto sales industry, and out | Read Full Review

6/14/2024 12:00:00 AM | DealerRater

★★★★★ caitlino2002

Everyone was very helpful and kind! Explained the trade in well and were very helpful. | Read Full Review

6/14/2024 12:00:00 AM | DealerRater

★★★★★ kristenjanak

Chris Hand is the standard by which all auto sales personnel should be measured! I was cynical and pessimistic towards the prospect of replacing my daughter's leased car, but Chris listened, understood, and ultimately helped us into a great, safe car within our budget. I feel like we made a friend in the auto sales industry, and out | Read Full Review

6/14/2024 12:00:00 AM | Cars.com

★★★★★ caitlino2002

Everyone was very helpful and kind! Explained the trade in well and were very helpful. | Read Full Review

6/14/2024 12:00:00 AM | Cars.com

★★★★★ OBRIENHOME

Our experience was very professional. Spiros and those working with him were honest and upfront with us and made decisions easy for us. This is the second car we have purchased from VW South Blvd and we have been very happy both times and felt that we were treated fairly and with respect. | Read Full Review

6/14/2024 12:00:00 AM | Cars.com

★★★★★ Stephanie Hoffman

VW of South Charlotte took great care of me and my geriatric car. I really appreciated the video walkthrough of the inspection with the technician showing why he was recommending specific services. I’ll continue to take my Jetta wagon here for service. | Read Full Review

6/13/2024 12:00:00 AM | Google

★★★★★ Danielle Little

I’ve been coming here for my maintenance needs for the past 2 years. The wait times are minimal and Al Condrey always gets me in & out! He tells me exactly what I need to get done and time frames for services needed in the future. This is the first dealership I’ve been to where you don’t have to spend a whole day just to get your car | Read Full Review

6/13/2024 12:00:00 AM | Google

★★★★★ jennifer Schmidt

I cannot say enough about this dealership! The level of service provided is exceptional! All around they are caring friendly and fair! Today I witnessed two people being so rude to John M and he just kept being amazing! Sad to see people act in such a way towards people who give exceptional customer service! When it comes to Sean, Jo | Read Full Review

6/13/2024 12:00:00 AM | Google

★★★★★ Stacey Winns

Volkswagen South Charlotte is amazing. | Read Full Review

6/12/2024 12:00:00 AM | Google

★★★★★ TheRealMansaMak

Wonderful Experience, Great communication. Al , Joerge and Ralph are my main guys . | Read Full Review

6/11/2024 12:00:00 AM | Google

★★★★★ Jim Zellers

We had our VW Atlas in for regular maintenance and everything was quick and easy. Mason was our service tech and he did everything he could to make our visit enjoyable and pain free. The service dept is great and we have never taken our vehicle anywhere else for service. | Read Full Review

6/11/2024 12:00:00 AM | Google

★★★★★ Sherilyn Taylor

June 2024- I went in for a service check and Al Condrey was extremely helpful and so were all the service guys. Thank you for always making my experience there a good one! Gene Patel is an excellent sales person. Not pushy, extremely helpful and has a great personality. Thank you for helping us find the right car! | Read Full Review

6/11/2024 12:00:00 AM | Google

★★★★★ Stacey Winns

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6/11/2024 12:00:00 AM | Google

★★★★★ Mary Karl

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6/10/2024 12:00:00 AM | Google

★★★★★ ehasemeyer

Straight forward process, we have had good experiences at VW South Charlotte over the years. | Read Full Review

6/10/2024 12:00:00 AM | Cars.com

★★★★★ ehasemeyer

Straight forward process, we have had good experiences at VW South Charlotte over the years. | Read Full Review

6/10/2024 12:00:00 AM | DealerRater

★★★★★ Curtis Heffelfinger

In and out asap and kept in the loop the whole time. Zero hesitation to offer a possible solution to a challenge we heard on the car. Great experience both times I have been there. | Read Full Review

6/9/2024 12:00:00 AM | Google

★★★★★ ß

great | Read Full Review

6/8/2024 12:00:00 AM | Google

★★★★★ october scorpio

I recently purchased a 2023 VW Arteon and I can't say enough about the exceptional service that I received and am still receiving from Jendy Rodriguez. He answered and is still answering all of my questions. He is an exceptional young man who is a pleasure to be around. I will recommend VW South Charlotte and in particular, Jendy, | Read Full Review

6/8/2024 12:00:00 AM | Google

★★★★★ paolamcguire99

Matt was fantastic to work with. He’s low pressure, informative and responsive. We really enjoyed working with him on this transaction and would recommend him to anyone. Thanks Matt. | Read Full Review

6/8/2024 12:00:00 AM | DealerRater

★★★★★ bludden

Enjoyed dealing with Max, very knowledgeable and friendly. Bought several cars here over the years. He was able to find exactly what we were looking for! | Read Full Review

6/8/2024 12:00:00 AM | DealerRater

★★★★★ paolamcguire99

Matt was fantastic to work with. He’s low pressure, informative and responsive. We really enjoyed working with him on this transaction and would recommend him to anyone. Thanks Matt. | Read Full Review

6/8/2024 12:00:00 AM | Cars.com

★★★★★ bludden

Enjoyed dealing with Max, very knowledgeable and friendly. Bought several cars here over the years. He was able to find exactly what we were looking for! | Read Full Review

6/8/2024 12:00:00 AM | Cars.com

★★★★★ Evan Brooks

Terrible service from the managers. I spent 6k on a new transmission a little over a year and a half ago. At the same time I started to have an issue that was an issue from the manufacturer. VW issued an extended warranty recall for vehicles up to 120k miles. At the time of the repair and issue that persisted after spending $6,000 on | Read Full Review

6/8/2024 12:00:00 AM | Google

★★★★★ Rik

Great service. Matt was very professional and the process was very smooth and easy. Thanks! | Read Full Review

6/7/2024 12:00:00 AM | Cars.com

★★★★★ Rik

Great service. Matt was very professional and the process was very smooth and easy. Thanks! | Read Full Review

6/7/2024 12:00:00 AM | DealerRater

★★★★★ Nikki Morris

Chris was amazing and made the entire process as painless as possible. We were very pleased with the ease of the transaction and the hospitality at South Charlotte VW! | Read Full Review

6/6/2024 12:00:00 AM | Google

★★★★★ LaTiffiny Barrow

Fast service and great communication | Read Full Review

6/6/2024 12:00:00 AM | Google

★★★★★ Piotr Kasprzyk

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6/6/2024 12:00:00 AM | Google

★★★★★ Monica Guerra Ugalde

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6/6/2024 12:00:00 AM | Google

★★★★★ Mariama White

Kwasi made my transition into my new car super easy and convenient by having all paperwork ready when I arrived at the dealership. He went over and beyond!!! Alex was also very helpful with all questions regarding my financing, warranty etc. Great experience!! | Read Full Review

6/5/2024 12:00:00 AM | Google

★★★★★ pamelaleskow4

Amazing experience! Matt went above and beyond during the buying process. Not only was he attentive, but also he gave us enough space to make a decision. We didn’t feel rushed in any way which is so rare to find during car purchases. I will recommend him to all my friends and family. | Read Full Review

6/5/2024 12:00:00 AM | DealerRater

★★★★★ pamelaleskow4

Amazing experience! Matt went above and beyond during the buying process. Not only was he attentive, but also he gave us enough space to make a decision. We didn’t feel rushed in any way which is so rare to find during car purchases. I will recommend him to all my friends and family. | Read Full Review

6/5/2024 12:00:00 AM | Cars.com

★★★★★ pkorath

Matt Hettel was very helpful. He explained everything about the functioning of an electric vehicle. Thank you Matt. | Read Full Review

6/5/2024 12:00:00 AM | Cars.com

★★★★★ pkorath

Matt Hettel was very helpful. He explained everything about the functioning of an electric vehicle. Thank you Matt. | Read Full Review

6/5/2024 12:00:00 AM | DealerRater

★★★★★ Carlos Almeida

The service at this location is quick and great. I have owned my car now for over a year. I just find that the Volkswagen seems reliable, but the services seem to want to Up sell you Each time making it very uncomfortable to want to come back to the dealer When in reality, you wish you could feel they are looking for your best intere | Read Full Review

6/5/2024 12:00:00 AM | Google

★★★★★ Steve R.

Had a pleasant experience today getting help with an ignition lock assembly. Anton in parts, Ralph and Stephen in service were very helpful and so kind. Really appreciate people like this, thanks again! | Read Full Review

6/4/2024 12:00:00 AM | Google

★★★★★ Nicole Holmqvist

I worked with David Feingold and Gene Patel on purchasing my Atlas, they were both fantastic and very helpful | Read Full Review

6/4/2024 12:00:00 AM | Google

★★★★★ Ashley VanDixhoorn

Overall excellent experience! Every person I worked with was kind, clear, and eager to help. They helped me find just the car I was looking for, and went above and beyond to make sure I was happy and cared for! Thank you especially Chris! | Read Full Review

6/4/2024 12:00:00 AM | Google

★★★★★ Tammy McGarvey

I regularly take my car to this dealership for service. Everyone is very courteous, and the work is done in a timely manner. I needed to leave my car there this time for repair, and they provided shuttle service to get me home, and I live south of Waxhaw!! The drivers were polite and enjoyable to talk to. Nate- I hope you made it int | Read Full Review

6/4/2024 12:00:00 AM | Google

★★★★★ Laura Holmes

Very helpful and kind it was a great experience | Read Full Review

6/4/2024 12:00:00 AM | Google

★★★★★ Jesse Castro

Chris was a real pleasure to work with. He answered all the questions that I had about the specific vehicle I was looking for. I appreciated their honesty and their willingness to help costumers. Glad to give them my business. | Read Full Review

6/4/2024 12:00:00 AM | Google

★★★★★ Jerry Kazee

I originally made an appt for my service at 1:15. I arrived at the appointed time and turned over my VW Taos for service, I got my car back at 4:00 after an oil change, a tire rotation and a fill up of some brake fluid. The service person came into the waiting area asking for someone, not my name and i asked if it was me he was look | Read Full Review

6/4/2024 12:00:00 AM | Google

★★★★★ Sharif Brown

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6/3/2024 12:00:00 AM | Google

★★★★★ joseph thomas

Excellent service! I recently did 70k service here and am very happy with overall service quality. Estimates were accurate and everything completed within the promised time. | Read Full Review

6/3/2024 12:00:00 AM | Google

★★★★★ Rebecca Onyame

Great service | Read Full Review

6/3/2024 12:00:00 AM | Google

★★★★★ trig

Since the beginning I worked with Shawn and his team been nothing but good to me like oprah word say EVERYONE NEED A RAISE but frfr but Shawn thank you for working with me and being patient -Erica - | Read Full Review

6/3/2024 12:00:00 AM | Google

★★★★★ Tiffany Brussel

They are all very pleasant and very reliable to work with. | Read Full Review

6/3/2024 12:00:00 AM | Google

★★★★★ Kalieva580

I am very pleased with the purchase of a Volkswagen car, thank you very much for choosing this car, Max is a very responsive responsible employee, I advise and recommend everyone. | Read Full Review

6/3/2024 12:00:00 AM | DealerRater

★★★★★ Kalieva580

I am very pleased with the purchase of a Volkswagen car, thank you very much for choosing this car, Max is a very responsive responsible employee, I advise and recommend everyone. | Read Full Review

6/3/2024 12:00:00 AM | Cars.com

★★★★★ Narendran Subburaj

Too Expensive!!!! Though the service is ok, the labor charges are very high. If they are addressing multiple issues, individual labor charges will be applied for each. They should have a collective charge instead of charging for each concern. End of the day, we end up paying 150-200% more labor charges than the actual cost of the rep | Read Full Review

6/3/2024 12:00:00 AM | Google

★★★★★ Irina Sutormina

Many thanks to Max for doing a very great job for us today. We left the salon in a great mood. We are very pleased with the purchase and Max's work. Very positive, responsive and attentive young man. We will be very happy to recommend him and your salon to our acquaintances | Read Full Review

6/2/2024 12:00:00 AM | Cars.com

★★★★★ Irina Sutormina

Many thanks to Max for doing a very great job for us today. We left the salon in a great mood. We are very pleased with the purchase and Max's work. Very positive, responsive and attentive young man. We will be very happy to recommend him and your salon to our acquaintances | Read Full Review

6/2/2024 12:00:00 AM | DealerRater

★★★★★ Michael Keller

Great experience - super easy and quick resolution | Read Full Review

5/31/2024 12:00:00 AM | Google

★★★★★ More than meets The eye

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5/31/2024 12:00:00 AM | Google

★★★★★ Richard Butler Jr

I went in for scheduled ?? appointment and was pleasantly done in less than an hour. Record time and a happy customer. | Read Full Review

5/31/2024 12:00:00 AM | Google

★★★★★ David Rodriguez

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5/31/2024 12:00:00 AM | Google

★★★★★ Sineath Falls

Thank you taking great care of our automotive investment. | Read Full Review

5/30/2024 12:00:00 AM | Google

★★★★★ aaron.milheim

Volkswagen of South Charlotte was very easy to deal with. Great inventory and staff. Highly recommend them. | Read Full Review

5/30/2024 12:00:00 AM | DealerRater

★★★★★ aaron.milheim

Volkswagen of South Charlotte was very easy to deal with. Great inventory and staff. Highly recommend them. | Read Full Review

5/30/2024 12:00:00 AM | Cars.com

★★★★★ Gaurav Garg

I got my car serviced pretty quickly. I am getting car serviced for last 4 years and I had great experience on each visit. | Read Full Review

5/27/2024 12:00:00 AM | Google

★★★★★ Dottie Sharp

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5/27/2024 12:00:00 AM | Google

★★★★★ Lisa Castleman

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5/26/2024 12:00:00 AM | Google

★★★★★ Hallie Rojeski

Great, personal service. Jendy and the team their made the process seamless. | Read Full Review

5/24/2024 12:00:00 AM | Google

★★★★★ Lisa G

I drive over a hour to get my car serviced here. They're quick and courteous. Have a nice waiting area to relax while waiting for your vehicle. | Read Full Review

5/24/2024 12:00:00 AM | Google

★★★★★ Leslie Tigney

Al was my advisor and he took really good care of me. I have had nothing but great experiences from VWSC. | Read Full Review

5/24/2024 12:00:00 AM | Google

★★★★★ Lonnie Downs

Fast and courteous! Full explanation of the services to be performed, as well as a quick video explaining the needs and conditions of my vehicle. | Read Full Review

5/23/2024 12:00:00 AM | Google

★★★★★ Todd Philpot

Great service completed in a timely manner | Read Full Review

5/23/2024 12:00:00 AM | Google

★★★★★ GM gmerryii

Great team! John always keeps me informed and is very knowledgeable about my iD.4. | Read Full Review

5/23/2024 12:00:00 AM | Google

★★★★★ Fully Kay Media

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5/23/2024 12:00:00 AM | Google

★★★★★ youelle1

My experience with Volkswagen of South Charlotte was perfect. Easy from the moment I walked in the door. Spiros was helpful and informative and make the whole process go smoothly. Helpful in every way. I would highly recommend Spiros to anyone interested in purchasing or leasing a Volkswagen from VW of South Charlotte. Thanks for a g | Read Full Review

5/23/2024 12:00:00 AM | Cars.com

★★★★★ youelle1

My experience with Volkswagen of South Charlotte was perfect. Easy from the moment I walked in the door. Spiros was helpful and informative and make the whole process go smoothly. Helpful in every way. I would highly recommend Spiros to anyone interested in purchasing or leasing a Volkswagen from VW of South Charlotte. Thanks for a g | Read Full Review

5/23/2024 12:00:00 AM | DealerRater

★★★★★ laurie turner

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5/22/2024 12:00:00 AM | Google

★★★★★ Raquel Schleimer

Had a great buying experience with Gene! He is a super knowledgeable and personable, no pressure salesperson. I came multiple times to test drive before I purchased a VW SUV. Gene did his best to get me in and out in my time frame (I arrived shortly after the dealership opened and I needed to get back to the office by lunchtime) an | Read Full Review

5/22/2024 12:00:00 AM | Google

★★★★★ Suman Reddy

It’s really good there, they took care of my car very well. They know the right issue and fix it with confidence. | Read Full Review

5/22/2024 12:00:00 AM | Google

★★★★★ Sarah Cuozzo

I had an appointment and was quoted 90 minutes max. It ended up being over 2 hours. Everyone in the service area is very nice though. | Read Full Review

5/22/2024 12:00:00 AM | Google

★★★★★ S S Mukhtar

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5/21/2024 12:00:00 AM | Google

★★★★★ Rob Grier

Joerg and the service crew at VW South, always go above and beyond! I truly TRUST them wholeheartedly and feel they have me and my family’s best interest at heart. With 2 VW’s in my immediate family plus my aging mother’s VW, it is comforting to know you are in good honest hands! | Read Full Review

5/21/2024 12:00:00 AM | Google

★★★★★ Easton Hunter

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5/21/2024 12:00:00 AM | Google

★★★★★ Claire Campagna

Great people - great service. Have had two cars from here over the past decade and highly recommend | Read Full Review

5/21/2024 12:00:00 AM | Google

★★★★★ stjlenard

I have purchased many cars and this experience was my best ever. VW of South Charlotte had the used vehicle I wanted and more importantly they understood how to process the used EV tax credit making this a seamless transaction. Moe and team were awesome and so far I could not be happier with my ID.4. | Read Full Review

5/21/2024 12:00:00 AM | DealerRater

★★★★★ stjlenard

I have purchased many cars and this experience was my best ever. VW of South Charlotte had the used vehicle I wanted and more importantly they understood how to process the used EV tax credit making this a seamless transaction. Moe and team were awesome and so far I could not be happier with my ID.4. | Read Full Review

5/21/2024 12:00:00 AM | Cars.com

★★★★★ JS

Very clean and professionally staffed dealership. Salesman Moe was extremely helpful and not pushy whatsoever. The staff was willing to accommodate my needs and find the right car for me at the right price point. My VW Tiguan has a lot of good features for the price and I have been pleased with my purchase. | Read Full Review

5/20/2024 12:00:00 AM | Cars.com

★★★★★ JS

Very clean and professionally staffed dealership. Salesman Moe was extremely helpful and not pushy whatsoever. The staff was willing to accommodate my needs and find the right car for me at the right price point. My VW Tiguan has a lot of good features for the price and I have been pleased with my purchase. | Read Full Review

5/20/2024 12:00:00 AM | DealerRater

★★★★★ James McDonnell

This is the best dealership for service I've ever been to. I bought a used VW and was somewhat concerned, so I brought it straight to Al Condrey. My amazing experience really began and ended with Al. He was a pleasure to work with, and he helped take care of me in every respect. Not to mention the service from all the staff is am | Read Full Review

5/20/2024 12:00:00 AM | Google

★★★★★ Kyle Robinson

Don't come here to change your rear brake pads. It will cost you $400 to change out $70 worth of parts. They claim it takes 1.5 hrs to change the pads because of the electrical parking brake. That is completely false. They are robbing people of their hard earned money and should be held accountable. Buy your own scanner for the park | Read Full Review

5/20/2024 12:00:00 AM | Google

★★★★★ taniaarseneva

Using the services of Max and Volkswagen of South Charlotte we received constant and very important assistance in all stages of the car purchase process. We were provided with all possible advice on the choice of car, discussed all important issues and points. We are very grateful to Max for his help and support. This is a person who | Read Full Review

5/17/2024 12:00:00 AM | DealerRater

★★★★★ taniaarseneva

Using the services of Max and Volkswagen of South Charlotte we received constant and very important assistance in all stages of the car purchase process. We were provided with all possible advice on the choice of car, discussed all important issues and points. We are very grateful to Max for his help and support. This is a person who | Read Full Review

5/17/2024 12:00:00 AM | Cars.com

★★★★★ Jeff Strickland

Very fair dealership and wonderful sale by Moe. | Read Full Review

5/16/2024 12:00:00 AM | Google

★★★★★ Banana Slug.

As someone who works in the service industry, the negative reviews on here come from unhappy frustrated people; which is understandable since it is your vehicle but, not everything goes right 100% of the time and sometimes a vehicle has problems, and recurring problems, like any vehicle would and it needs to be fixed. Thats why the s | Read Full Review

5/16/2024 12:00:00 AM | Google

★★★★★ Deryle Hunter

Al is such an accommodating service professional. He always goes above and beyond for me. | Read Full Review

5/16/2024 12:00:00 AM | Google

★★★★★ Sankar B

Excellent | Read Full Review

5/16/2024 12:00:00 AM | Google

★★★★★ Erin Gannett

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5/16/2024 12:00:00 AM | Google

★★★★★ Hanna Kidder

Ralph is always a pleasure to work with, as is the rest of the service department | Read Full Review

5/16/2024 12:00:00 AM | Google

★★★★★ #LongLive SK

Fast and efficient | Read Full Review

5/15/2024 12:00:00 AM | Google

★★★★★ Karley Murphy

Ralph did a great job servicing my vehicle! | Read Full Review

5/15/2024 12:00:00 AM | Google

★★★★★ Christopher Bristle

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5/15/2024 12:00:00 AM | Google

★★★★★ Kim O'Keefe

Easy to make an appointment. Waiting room was well stocked and comfortable. Quick service too. And Ralph was very helpful. | Read Full Review

5/15/2024 12:00:00 AM | Google

★★★★★ Lisa E

Jendy was amazing! Wonderful experience all round! Would definitely buy from them again one day. | Read Full Review

5/15/2024 12:00:00 AM | Google

★★★★★ Martin.Lejeune

The deal went super fine. Spiros has been doing real good job and has been really helpful | Read Full Review

5/15/2024 12:00:00 AM | Cars.com

★★★★★ Martin.Lejeune

The deal went super fine. Spiros has been doing real good job and has been really helpful | Read Full Review

5/15/2024 12:00:00 AM | DealerRater

★★★★★ Kathie Kallam

Moe is the greatest! Explained my situation; he understood and didn't push me into something I couldn't afford. | Read Full Review