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Leith Volkswagen of Cary

★★★★★(81)read reviews

2300 Auto Park Blvd, Cary, NC 27511

(919) 230-7378 Ask About Our Service Specials!

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Mon: 7:00 AM - 6:00 PMTues: 7:00 AM - 6:00 PMWed: 7:00 AM - 6:00 PMThur: 7:00 AM - 6:00 PMFri: 7:00 AM - 6:00 PMSat: 7:00 AM - 4:00 PMSun: Closed

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Customer Reviews

★★★★★ Juan Maza
The best place to buy a car and the best personal attitude from Faisal Najeeb Prince and the rest of the staff and family VW Leith Volkswagen of Cary????????????Simple The Best | Read Full Review
4/20/2026 12:00:00 AM | Google
★★★★★ Mercedes Skawski
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4/16/2026 12:00:00 AM | Google
★★★★★ SHEILA JACKSON
Overall great experience. Easy to talk to people and my sales rep (Darin) was so nice and helpful. Love this place | Read Full Review
4/8/2026 12:00:00 AM | Google
★★★★★ Katrina Wagner
The vibe of LEITH VW Cary is friendly, welcoming and very down to earth. I came in to consider selling them my vehicle for their used car selection. Alex made the initial car inquiring about my vehicle and it was his call that made me consider coming in for an appraisal. (I’m so glad I did!) My first connection was in meeting Jonat | Read Full Review
4/1/2026 12:00:00 AM | Google
★★★★★ Colleen Ranieri
I've been going to this location for 4 years for regular vehicle maintenance. I like how everyone is very nice and helpful, and how they try to work with you. Today I had a great customer experience with Tony in the service department. He really took the time to explain everything that was being checked with my vehicle before and aft | Read Full Review
3/30/2026 12:00:00 AM | Google
★★★★★ Vanessa Calderon
Services Department: My car was serviced. We were not acknowledged when walking in. The phone very rarely gets answered unless you call a different department to transfer. They REMOVED MY CAMERA in my car. I almost got in an accident when we noticed. We went back to check the last record; it was at the Services Dealership. I don't mi | Read Full Review
3/26/2026 12:00:00 AM | Google
★★★★★ Patrick Darke
Top notch service and accurate work. | Read Full Review
3/21/2026 12:00:00 AM | Google
★★★★★ Tony Bastidas
Walked in to drop car off for oil change. He said they could do it right away but it may be an hour. It was like 30 minutes tops. I went to the lounge area and got popcorn and water while I waited. Very pleased with the service. | Read Full Review
3/19/2026 12:00:00 AM | Google
★★★★★ Aga Jochim
Taylor was amazing to work with! He helped us through every step of buying our daughter’s first car and made the whole experience very comfortable and stress free. He took the time to explain all the features to her and made sure she understood everything about the car. His patience, kindness, and professionalism really stood out. He | Read Full Review
3/15/2026 12:00:00 AM | Google
★★★★★ Michael Brigham
Our guy, Darrius Sanchez, was fantastic. He made everything simple and easy. I would highly recommend him to anyone. Car salesmen sometimes get a bad rap, but he was very genuine and great to work with to get the perfect car. | Read Full Review
3/13/2026 12:00:00 AM | Google
★★★★★ Text
Service Department cannot be trusted. They do things do generate more business. Just say no. | Read Full Review
3/12/2026 12:00:00 AM | Google
★★★★★ H Robert
Do not purchase any warranty from this dealership. Phillip Goodwin is horrible at what he is doing. Tried to reach him out since January. Called the dealership multiple times, all they do is transferring calls and it goes to straight voice mail. If you have a similar problem with mine, contact the VW corporate and file a claim. I am | Read Full Review
3/10/2026 12:00:00 AM | Google
★★★★★ Mark Lowe
Tom in parts was so rude and yelled at his coworkers | Read Full Review
2/24/2026 12:00:00 AM | Google
★★★★★ David Gloer
I own 3 volkswagons and have been a customer of Leith Volkswagen of Cary for over 20 years. The service has always been top notch and the prices affordable. They keep my VWs running like new. Recommended! | Read Full Review
2/22/2026 12:00:00 AM | Google
★★★★★ Leanne Caffrey
Editing my previous 5-star review after having my Tiguan for 7 weeks… My AC stopped working which is extremely upsetting with a brand new vehicle. When I contacted my sales rep, he couldn’t be bothered and told me to get in touch with the Service Dept. I’ve been without my vehicle for a week now and not one person at this dealership | Read Full Review
2/22/2026 12:00:00 AM | Google
★★★★★ Christopher Frederick
The Service Dept at Leith VW of Cary is top notch. The folks there handle your car in the most professional way, they're thorough, and get you moving quickly. The video update that shows you what they did to your car is done in a way that allows every car owner to understand what services were performed and way and is done in a way | Read Full Review
2/15/2026 12:00:00 AM | Google
★★★★★ Adam Prusák
Update ++02/11/2026++ After their public reply, I called 6–7 times asking to speak with the manager. I was transferred multiple times, calls went unanswered, or I was promised a callback that never came. Sharing this so others don’t assume the issue was actually addressed offline. +++ Unfortunately, my overall experience with Leith | Read Full Review
2/15/2026 12:00:00 AM | Google
★★★★★ soumya muthyala
We purchased our 2025 Tiguan here and David H was very helpful throught the process. He took great care of us and made sure our concerns were addressed as well and above all made sure all the stuff from my old car was transferred to the new car, including my toddlers car seat. True gentleman! | Read Full Review
2/11/2026 12:00:00 AM | Google
★★★★★ Saletha Manago
Friendly staff with great communication skills ???? | Read Full Review
2/4/2026 12:00:00 AM | Google
★★★★★ Kara Trull
Leith VW of Cary and my sales person, David Hernandez made my car buying experience quick & easy! | Read Full Review
2/4/2026 12:00:00 AM | Google
★★★★★ Michelle OBrien
I have purchased a car from this dealer but the real prize here is the customer service in the car service department- Maya goes above and beyond to make her clients aware of what’s going on. She called to give me updates and to translate what was happening and recommended for my car. Making the information palatable for me was a hug | Read Full Review
2/1/2026 12:00:00 AM | Google
★★★★★ Emily Navas
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2/1/2026 12:00:00 AM | Google
★★★★★ jeff mcclaren
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2/1/2026 12:00:00 AM | Google
★★★★★ Jennifer Underwood
It's easy to schedule maintenance on my car. I schedule with Stephen's team. I've been using Leith for my Tiguan for 3 years now. When you reach a place where "everybody knows your name" it's a good thing and you're not always needing to explain yourself, they know you and your car and where you're at with your scheduled maintenance. | Read Full Review
2/1/2026 12:00:00 AM | Google
★★★★★ HJ J
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2/1/2026 12:00:00 AM | Google
★★★★★ Tim Kingsbury
Our GTI was running perfectly, but dripping oil. We paid $2100 to fix the oil leak. When we go the car back it was shaking violently and displaying error codes. Leith demanded an extra $860 to fix the new problem that was not there when we started. | Read Full Review
2/1/2026 12:00:00 AM | Google
★★★★★ Adrian Park
Do not buy a car from this company! I had the brakes pads go out on my new Volkswagen Jetta within 2 years. Thought that was awfully fast but had them replaced. Just over a year later these folks are telling me the brake pads need to be replaced again. I asked them to explain why I am going through brake pads so fast. They told me th | Read Full Review
2/1/2026 12:00:00 AM | Google
★★★★★ Jordan Telin
I happened upon Leith Volkswagen during my lunch hour and was lucky to meet Devon. I'd been looking at a lot of different SUV's so I had a good idea of what I wanted. Devon was really helpful in making sure we got the exact model/trim/color and options that we wanted and pretty quickly too. They were not pushy, I had been dealing wit | Read Full Review
1/4/2026 12:00:00 AM | Google
★★★★★ Marcia Archie
VW of Cary has an amazing staff - very pleasant, caring and efficient. Our salesman is Devon Betty - he was outstanding. Very transparent - no pressure. I feel he went over and above for us! | Read Full Review
1/1/2026 12:00:00 AM | Google
★★★★★ Daria Jordan
I had a wonderful experience the past couple days working with Tyler and buying my new to me 2024 VW Taos. I originally went to test drive a Jetta and upon doing that I discovered that while it was a nice car it wasn’t right for me. Tyler suggested I sit in the Taos and my dad and I immediately loved it. There was one at the Ralei | Read Full Review
1/1/2026 12:00:00 AM | Google
★★★★★ Gerhard Stoltz
Great dealership who will work with you to get the best deal possible and provide honest transparent detail of the process all along. Check out the new Tiguan. Best value for any vehicle especially if you are used to German engineering and ride quality. A great display of classic vw bugs and minivans, campers in store. | Read Full Review
1/1/2026 12:00:00 AM | Google
★★★★★ Kiya
I dropped my car off for a service. Staff was thorough, fast, friendly, and professional. They also provided shuttle service to and from. I recommend. | Read Full Review
1/1/2026 12:00:00 AM | Google
★★★★★ Kyle Pohle
I had a great experience purchasing a used VW from this dealership. The car I wanted was originally not available, but Devon Betty called me back to let me know that it was in fact available. I traveled from out of town and Devon was available at the scheduled appointment time, was very patient with me as I meticulously checked out t | Read Full Review
1/1/2026 12:00:00 AM | Google
★★★★★ Jason Markley
Exceptional service. Very friendly staff. Got me in and out in no time! | Read Full Review
1/1/2026 12:00:00 AM | Google
★★★★★ Nicholas Blumer
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1/1/2026 12:00:00 AM | Google
★★★★★ Keith
My wife and I were recently in a car accident and our car was totaled. We went to Leith Volkswagen and met a wonderful salesrep named Devon Betty. He took great care of us. He was so patient and kind. He went out of his way to get us at least 4 vehicles to test drive. We ended up getting a great deal on a Chevy Equinox and couldn't b | Read Full Review
1/1/2026 12:00:00 AM | Google
★★★★★ Imad Loutfi
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1/1/2026 12:00:00 AM | Google
★★★★★ Jeremy Morgan
They are not up front about their warranty products. I also suggest no matter how and a deal on tires it won’t be worth it. They do not honor promises. Their service has really gone down hill over the last couple of years. I have bought five be their in the 7 years and only serviced there. I will not be going back ever again. Also b | Read Full Review
1/1/2026 12:00:00 AM | Google
★★★★★ Acacia Bellaw
I recently came to Leith VW to get my 30k service done on my mk8 GTI, a part was left in my car and they asked me to bring it back if possible so I brought it back today and they did another free brake flush just to make sure it was taken care of, and also did my recalls while I was there. Stephen the service advisor and Gavin the te | Read Full Review
12/1/2025 12:00:00 AM | Google
★★★★★ Amy
Everyone is friendly and knowledgeable. Service center is the best. | Read Full Review
12/1/2025 12:00:00 AM | Google
★★★★★ Brett and Madalyn Cagle
Devon was amazing. Bought us flowers and a card when he heard our Grandpa passed away that day. Worked with us diligently and way after hours to ensure a smooth purchase! | Read Full Review
12/1/2025 12:00:00 AM | Google
★★★★★ jamaal Torrance
I had an outstanding car-buying experience at Leith Volkswagen! From the moment I walked in, the staff was friendly, knowledgeable, and genuinely focused on helping me find the right vehicle. The process was smooth, transparent, and never felt rushed or pressured. They took the time to answer all my questions, explain every detail, a | Read Full Review
12/1/2025 12:00:00 AM | Google
★★★★★ Paul Chancey
Good service and a good price. | Read Full Review
12/1/2025 12:00:00 AM | Google
★★★★★ Rico Beatty
Very good customer service.I am more than happy with the vehicle I purchased.Tyler was my salesman.Very personable guy with great communication. | Read Full Review
12/1/2025 12:00:00 AM | Google
★★★★★ Kat Lehmann
I purchased a VW Atlas at Leith VW in Cary . I’m very happy with the car and commend David Hernandez on his absolutely excellent service helping me through the whole process. David is kind ,but professional never rushing me and answered every question fully .David is a wealth of knowledge with all things VW! Truly I couldn’t ask for | Read Full Review
12/1/2025 12:00:00 AM | Google
★★★★★ Geoffrey Roche
Buying my 2024 VW Atlas at Leith VW was one of those rare experiences where everything just felt right. From the moment I walked through the door, the team made the process smooth, transparent, and truly enjoyable. David, in particular, was exceptional. He didn’t just guide me through the purchase — he took the time to understand wh | Read Full Review
12/1/2025 12:00:00 AM | Google
★★★★★ Stanley Brandon
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12/1/2025 12:00:00 AM | Google
★★★★★ Kimberly Nichols
October 4th 25 I took my 2019 Volkswagen Jetta to Leith VW of Cary for an oil change and multi point inspection with video the cost $131.78. Approximately 3 days later I started hearing a loud noise when I would start car after it had been sitting overnight or all day. Upon opening the hood i noticed a screw to the air filter cover h | Read Full Review
12/1/2025 12:00:00 AM | Google
★★★★★ Marie Dufay
I just bought a new Golf GTI and couldn’t be happier with the experience! The whole process was smooth from start to finish, and a special thank you to Tylor, who took the time to walk me through every detail of the car when I picked it up. His patience, knowledge, and enthusiasm made all the difference. Highly recommend this dealers | Read Full Review
11/1/2025 12:00:00 AM | Google
★★★★★ Dinesh Jos
I ended up buying a different brand of car as it suited my needs better, but i had to take a moment to acknowledge exceptional professionalism and friendly folks in this dealership. It was a pleasure working with Devon here. He took time to ensure we got to drive the car and explained all the features. Wish all car dealers were like | Read Full Review
11/1/2025 12:00:00 AM | Google
★★★★★ John Cihan Selcuk
Hello Everyone, Volkswagen Cary for me its Volkswagen Apex ?? Long story short I have turn in my 2022 Atlas and 2019 Tiguan and got 2025 Atlas. Process was very easy smooth and fast great team! Brandon General Manager and Senior Sales representative Daniel thank you so much!!!!!! | Read Full Review
11/1/2025 12:00:00 AM | Google
★★★★★ Jesse Trujillo
A great experience and the team did an outstanding job taking care of me after my temporary plate was stolen. Will definitely purchase here again in the future! | Read Full Review
11/1/2025 12:00:00 AM | Google
★★★★★ Chris Pittman
Great customer service by John in sales and steven in service | Read Full Review
11/1/2025 12:00:00 AM | Google
★★★★★ Karen Decker
Friendly and Honest. | Read Full Review
11/1/2025 12:00:00 AM | Google
★★★★★ Michelle Gonzalez
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10/1/2025 12:00:00 AM | Google
★★★★★ Tina Harville
I love Leith VW of Cary! The entire service team is wonderful, kind and very helpful. Tony was my service advisor and he made sure to keep me informed during the entire process, and even walked me to my car at the end of the service visit. Very professional! | Read Full Review
10/1/2025 12:00:00 AM | Google
★★★★★ Gwen Ridout
I had a great experience buying my first car here and I put most of the credit to the amazing staff. My salesman David H. was extremely helpful and patient as I was learning how to maneuver the steps of looking through the different cars available, choosing and buying the best one for me, and then trading in my old car! I know if the | Read Full Review
10/1/2025 12:00:00 AM | Google
★★★★★ Lisa Azevedo Harrington
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10/1/2025 12:00:00 AM | Google
★★★★★ Max Sanchez
Maya was great! Technicians and advisors are kind, honest and knowledgeable. Fantastic service. | Read Full Review
10/1/2025 12:00:00 AM | Google
★★★★★ michele P
I could not be happier with our experience. Daniel did everything he could to get us the best deal possible. Everyone was super laid back and really nice. Definitely not the typical car buying experience (in a good way!). | Read Full Review
10/1/2025 12:00:00 AM | Google
★★★★★ Joan Nicholas-Walker
I’ll keep this as brief as possible. Basically, we have had our ‘22 Tiguan serviced there several times for the same issue- the annoying Travel Assist Unavailable noise coming on. The steering wheel was changed out, they said it was fixed. Same issue- noise coming on randomly and frequently. We went back in for regular service and | Read Full Review
10/1/2025 12:00:00 AM | Google
★★★★★ Eve Kakassy Hobgood
Overcharged $1600 for service for an oil leak that was never fixed properly, 2 years of trying to find the leak. Poor communication. Customer service did not respond for over 3 weeks back + forth - Engines are made in MX now - not Germany. I’ll never buy another VW. | Read Full Review
10/1/2025 12:00:00 AM | Google
★★★★★ Renee Gilliam
They were very helpful and nice!!! Especially Christy, I would definitely recommend her!!! | Read Full Review
9/1/2025 12:00:00 AM | Google
★★★★★ Musodiq Bello
We recently leased an ID.4 Pro from Leith VW and the experience was seamless. We had a short time to conclude the process due to travel needs and the staff stayed till about 8:30 pm to make sure that the paperwork was all done that evening. They also offered to bring the car to us the following day instead of us driving down to Cary. | Read Full Review
9/1/2025 12:00:00 AM | Google
★★★★★ meha ballard
Have been a customer for many years, they have the BEST service department. Highly recommend. | Read Full Review
9/1/2025 12:00:00 AM | Google
★★★★★ Andy Melo
Leith Volkswagen has an awesome Service team. They take care their customer like VIP customer; Videos of your vehicle while in service by a technician and an excellent communication with their customer. Great jobs !! | Read Full Review
9/1/2025 12:00:00 AM | Google
★★★★★ Brittany Ashworth
Took my car in for an oil change and 50k check-up. Everyone was super nice and easy to talk to. Fair prices, no pushy upsells, and they made the whole process quick and smooth. I’ll definitely come back here! | Read Full Review
9/1/2025 12:00:00 AM | Google
★★★★★ Oscar Gonzalez
Excellent customer care. All the staff is great. We got taken care by David Hernandez, 5 stars service! great support, walkthrough and service, answered all our questions and left very happy with my new car :). Also a shout out to Cade, who started the communication. At VW Leith Cary they really go the extra mile. | Read Full Review
9/1/2025 12:00:00 AM | Google
★★★★★ Courtney Pope
I can't say enough about the quality of service we received at Leith of Cary. Our salesman David was absolutely incredible, and in addition to selling us a car, gave us a great recommendation for Mexican food. Edward our finance guy was so kind and obliged all our questions, whether financial or personal. My current vehicle went in f | Read Full Review
9/1/2025 12:00:00 AM | Google
★★★★★ Pavel Bagdeev
Thanks to Darrius and Edward, our car buying experience was excellent. We would not hesitate to seek their help again in the future and will gladly recommend them to our friends. | Read Full Review
9/1/2025 12:00:00 AM | Google
★★★★★ Cymbelyn Agoncillo
Had a great experience working with David Hernandez. I knew I wanted a Tiguan but It took me a while to decide which one to buy - which line (there’s 3 to choose from), what color - and all those details. He really took the time to understand what I was looking for and helped me find the exact car I wanted. No pressure, very knowledg | Read Full Review
9/1/2025 12:00:00 AM | Google
★★★★★ Kyle Beesley
Pretty good dealership. Overall I do prefer Leith over the Johnson dealerships | Read Full Review
9/1/2025 12:00:00 AM | Google
★★★★★ Brianna Roche
From start to finish, everything was seamless—and that’s thanks to Jonathan. He made the entire process incredibly smooth, efficient, and stress-free. Honestly, it was the fastest car-buying experience I’ve ever had. No games, no back-and-forth—just straightforward, helpful service. Edward also made the final paperwork process seaml | Read Full Review
8/1/2025 12:00:00 AM | Google
★★★★★ Carleigh Weldon
I bought my car from Leith VW Cary about 3 years ago and I still love my car! The sales manager then and now are amazing and took very good care of me. Ralph, the service manager is the best! Every time I bring my car in for service him and my service rep Maya are always cheerful and happy and I really enjoy talking to them! | Read Full Review
8/1/2025 12:00:00 AM | Google
★★★★★ Silvia Montesinos
David Hernandez and Jonathan provided excellent service .They very informative and helpful. I highly recommend buying form them | Read Full Review
8/1/2025 12:00:00 AM | Google
★★★★★ Jessica Medlin
Mary Prim, Finance Manager at Leith VW, is extraordinary! My husband and I loved working with Mary. She is incredibly responsive, helpful and kind. She did a great job explaining our options, answering our questions, and following up in a very timely manner. 5 stars for Mary and her exceptional customer service skills! | Read Full Review
8/1/2025 12:00:00 AM | Google
★★★★★ May Alkaissi
I had a successful experience with Leith VW Cary . The salesman (Faisal) was very knowledgeable and helpful and made it easy for me to make a decision to buy my VW car . | Read Full Review
8/1/2025 12:00:00 AM | Google
★★★★★ pratik khanore
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8/1/2025 12:00:00 AM | Google
★★★★★ Mihdi
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8/1/2025 12:00:00 AM | Google
★★★★★ lillian
If I could rate this business zero or negative stars I would. Working with them was worst customer service experience I have ever had. I got my vehicle towed to the dealership because there was an issue with the steering wheel lock on my car and it wouldn't start. The dealership recommended I get the car serviced there because afterm | Read Full Review
8/1/2025 12:00:00 AM | Google
★★★★★ steven r
4 stars for the 2022 Honda i bought at Leith VW, 1 star for post purchase support. The key fob tag said "1 of 2" but I only received one. So over the next 6 weeks i contacted 4 different people, different because tje first never responded after saying "i'll check for you", then zero response from the 2nd person, and on and on. Las | Read Full Review
8/1/2025 12:00:00 AM | Google

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