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Joe Heidt Volkswagen of Ramsey

★★★★★(93)read reviews

515 State Rt 17, Ramsey, NJ 07446

(201) 574-0574 Ask About Our Service Specials!

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Business Hours

Mon: 7:30 AM - 5:30 PMTues: 7:30 AM - 5:30 PMWed: 7:30 AM - 5:30 PMThur: 7:30 AM - 5:30 PMFri: 7:30 AM - 5:30 PMSat: 8:30 AM - 2:30 PMSun: Closed

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Customer Reviews

★★★★★ Matthew Vander Plaat
We just bought a used 2024 Jetta SE from Matt at Joe Heidt and are very pleased with the simplicity of the process. We never felt pressured to buy anything and felt comfortable and informed by Matt and all the staff at JH. We were able to weigh different new and used options and truly found the right fit for us - would highly recomme | Read Full Review
9/5/2026 12:00:00 AM | Google
★★★★★ Luke Nicaj
Absolutely beautiful place! Had the pleasure to deal with one of the finest sales people I have ever met! Jon A. Francis was absolutely straight with me from the beginning, he listened to my needs and was able to find me exactly what I was looking for, didn't try to over sell me and made the entire process so easy, with a friendly de | Read Full Review
9/5/2026 12:00:00 AM | Google
★★★★★ Patricia Toro Weil
The Most Wonderful Car-Buying Experience! I honestly can't say enough about how wonderful my experience was at Joe Heidt Motors in Ramsey, NJ. Buying a car can sometimes feel stressful or overwhelming, but this experience was completely different. From the very beginning, I felt welcomed, comfortable, and genuinely cared for. It star | Read Full Review
9/3/2026 12:00:00 AM | Google
★★★★★ Daniel Sullivan
Great customer service and attention to detail | Read Full Review
9/1/2026 12:00:00 AM | Google
★★★★★ Fiona
| Read Full Review
8/31/2026 12:00:00 AM | Google
★★★★★ J C
I recently leased a vehicle and had a great experience working with Alfredo! He worked hard to find me a great deal on my lease. Importantly, Alfredo was not pushy and allowed me to take my time without pressure to rush a decision. The whole transaction was smooth and I left feeling confident that I got a great deal! Highly recommend | Read Full Review
8/27/2026 12:00:00 AM | Google
★★★★★ Lisa Anzelmo
Shout out to our salesman Alfredo Gonzales: we bought a beautiful Atlas from him in February and just loved it. Sadly on July 4th, two trees fell on the car during a terrible storm! After almost two months of back and forth with insurance, the car was deemed a total loss, so naturally it was back to Alfredo we went. If you are lookin | Read Full Review
8/27/2026 12:00:00 AM | Google
★★★★★ Kozeta Cerrato
Everyone was incredibly helpful, professional, and accommodating when I stopped in emergently with a car issue. A special thank you to Raymond, my service advisor, who took the time to explain all of the warranty options and coverage available with my vehicle. Unfortunately, these benefits were not explained to me when I purchased th | Read Full Review
8/25/2026 12:00:00 AM | Google
★★★★★ Stefanie B
Jon Francis was great to work with! He made the entire car-buying process so quick, easy, and stress-free. He was helpful, friendly, and made everything go smoothly. I really appreciate all his help and would definitely recommend Jon to anyone looking for a car! | Read Full Review
8/25/2026 12:00:00 AM | Google
★★★★★ Chris Christie
One of the best experiences I have had at a dealership especially with the salesman Matt was such a nice guy and helped me out a lot | Read Full Review
8/22/2026 12:00:00 AM | Google
★★★★★ Meredith Prentice
The absolute best!! Mike made sure I got the best deal possible on my new Tiguan and was very patient and understanding with me because I am a pain in the butt! Corissa was super helpful and efficient processing everything and explaining all the new technology the car has to offer!! Great team!! | Read Full Review
8/22/2026 12:00:00 AM | Google
★★★★★ Ms. NO BS
I have been a loyal customer of Joe Heidt Volkswagen for years because of their consistently positive experiences, and my recent transaction with Corissa completely reminded me why I will never go anywhere else! After going through a divorce, I had transitioned into a Jeep Wrangler—midlife crisis, haha! I recently considered getting | Read Full Review
8/22/2026 12:00:00 AM | Google
★★★★★ Eleftheria Lekkas
Corissa is the best car sales individual I have ever encountered. She treated me like family. Definitely would buy another car from her! | Read Full Review
8/19/2026 12:00:00 AM | Google
★★★★★ Dora Darvai
I had such a great experience from the moment I walked into the dealership. The two ladies at the front desk greeted me with such warm smiles and were incredibly friendly and welcoming. It immediately made me feel comfortable and gave me a great first impression. After visiting several other dealerships during my car search, I reall | Read Full Review
8/19/2026 12:00:00 AM | Google
★★★★★ Alysha Bartunek
Had such a wonderful and positive experience here while looking for a new car. All the staff members were positive, helpful and incredibly kind, both in person and on the phone. Worked with Jon Francis in sales and highly recommend him to anyone else looking for a VW. He was very straight-forward and prompt while also working with | Read Full Review
8/17/2026 12:00:00 AM | Google
★★★★★ Laura Kelly
I bought a 2023 Volkswagen Atlas for my wife through Joe Heidt Motors ans our salesperson was Corissa. Corissa was excellent with details on the vehicle and upon delivery went through everything on the vehicle for my wife. She was very pleased and loves the vehicle. When doing the final paperwork, everything was explained thoroughl | Read Full Review
8/15/2026 12:00:00 AM | Google
★★★★★ Donna Herley
I'm currently on my fourth car through Joe Heidt and will probably never go to another dealer! Have worked with both Alfredo Gonzalez and Kristine DiMauro and both have made leasing and purchasing an absolute breeze. Highly recommend! | Read Full Review
8/14/2026 12:00:00 AM | Google
★★★★★ Johnathan A.
I leased my new car from Chris N. in the front and Alex in the back, and the experience was seamless. EASILY the most pleasant dealer experience I've ever had. Chris was kind, patient, and super transparent about everything. Alex was likewise a joy to work with. He was personable and patient. The whole team accommodated us from begin | Read Full Review
8/13/2026 12:00:00 AM | Google
★★★★★ Pure Terror Scream Park
Great deal and great service. Nick in sales is the man. Super fast transaction Thk you | Read Full Review
8/11/2026 12:00:00 AM | Google
★★★★★ Corinne Battersby
We got our Atlas with Jon Francis today. He was so friendly, helpful, and made the process fun and easy. He even helped with my kids and played with them while I signed paperwork! Highly recommend Jon if you plan to get a VW. Thanks so much! | Read Full Review
8/11/2026 12:00:00 AM | Google
★★★★★ Juliet Aria
Matthew G. is an amazing salesman at Joe Heidt VW. I've sent two of my friends to buy cars from him. He's extremely genuine and not pushy with pricing he always tries to get as close to the goal payment as possible. He is definitely for the customer and makes the delivery process stress free and efficient. | Read Full Review
8/11/2026 12:00:00 AM | Google
★★★★★ M Wert
Nick and his team did a great job from start to finish with our new lease. No nonsense, no bait and switch, just good service and good price. | Read Full Review
8/11/2026 12:00:00 AM | Google
★★★★★ Tanya Olmo
I'm so happy we went to Nick Kobryn @ Joe Heidt. He really knew what he was talking about and negotiated really well with us. Definitely would be getting my next car there! | Read Full Review
8/9/2026 12:00:00 AM | Google
★★★★★ Sandy Johnson
Im leaving a 5 star review specifically Michael Denardo. I get all of my cars here and through Michael and it's always a great experience. I send everyone I know that's looking for a VW here and tell them to see Mike. | Read Full Review
8/8/2026 12:00:00 AM | Google
★★★★★ Christopher Yany
Buying our new car was an excellent experience from start to finish. Everything went smoothly, the process was easy, and we always felt comfortable and well taken care of. It made what can sometimes be a stressful experience enjoyable and exciting. A big part of that was thanks to Alfredo. He was incredibly helpful throughout the en | Read Full Review
8/8/2026 12:00:00 AM | Google
★★★★★ Joel Lobel
Thank you the team at Joe Heidt VW!!!! Alfredo was amazing and there was no hassle, back and forth. The deal worked for all!!! Corissa was amazing as well and making the finalization of deal smooth Great team and overall wonderful experience at Joe Heidt!!!! | Read Full Review
8/8/2026 12:00:00 AM | Google
★★★★★ Robin Lobel
From sales to service this dealership is always top notch. This will be the third vehicle my family has bought from there and they always go above and beyond. If you're looking to purchase a VW I highly recommend Joe Heidt. Ask for Alfredo - | Read Full Review
8/8/2026 12:00:00 AM | Google
★★★★★ Joseph Betz
Jon was an amazing salesman. As soon as we walked in we felt welcomed. He was very efficient and prioritized the customer. He and the team made sure our Chevy Malibu was in great shape to drive off the lot. Would definitely and recommend this dealership and working with Jon. | Read Full Review
8/8/2026 12:00:00 AM | Google
★★★★★ Kimberly Invernon
This was the best and easiest car purchase I have ever made. Corissa was my sales person and she was so nice and professional and NOT PUSHY AT ALL! The place was so nice and the environment was friendly. You can tell the place is run well and organized and the employees are like family. The price of the vehicle I purchased and the se | Read Full Review
8/8/2026 12:00:00 AM | Google
★★★★★ Kevin Sheldon
I bought a VW GTI this past week from Jon Francis. He was informative, helpful and showed plenty of positive energy. The sales process moved well and I finalized the purchase quickly. He made sure to show me the features, especially the infotainment system. The following day I met with Corissa to finalize the deal and pick up the ca | Read Full Review
8/8/2026 12:00:00 AM | Google
★★★★★ Andrew Roy
Purchasing a car is all about the experience to me, and I have some requirements for that experience. I need a quick transaction, great value, questions answered, and to feel as if I'll be taken care of should anything unexpected arise down the road… and I need it now. After purchasing many vehicles from Joe Heidt VW, I can confiden | Read Full Review
8/8/2026 12:00:00 AM | Google
★★★★★ Liesa DeNardo
| Read Full Review
8/8/2026 12:00:00 AM | Google
★★★★★ Alexis Vitale
From sales to sitting in finance, this is by far one of the best dealerships to work with! | Read Full Review
8/8/2026 12:00:00 AM | Google
★★★★★ Sean White
My family has bought four cars from Joe Heidt over the past few years. Their customer service is top-notch from the sales team all the way up to management. Particularly want to thank Michael DeNardo for the excellent experience. He's always attentive and makes the buying process, smooth and easy. We will definitely be back when it' | Read Full Review
8/8/2026 12:00:00 AM | Google
★★★★★ Philip Denardo
I have purchased multiple vehicles from Joe Heidt for the past 20 years. Service all the vehicles there as well. Always a pleasure and will be a customer for life! | Read Full Review
8/8/2026 12:00:00 AM | Google
★★★★★ Zachary Levin-Epstein
I had a very disappointing experience with management after leasing a 2026 Tiguan. I received an unexpected settlement invoice from VW for my previous Tiguan that I turned in early which was not mentioned once during my weeks of discussions with the sales department. When I called to discuss my concerns, sales could not remember the | Read Full Review
8/5/2026 12:00:00 AM | Google
★★★★★ Brian Miller
I met with Kevin the service writer and Anthony the tech who took care of my sons car,both very professional and friendly,As of right now I will be going back,I am a family of 17 volkswagens no longer satisfied with the service situation at my over 15 years of experience with my dealership. So I'm going to give this place a shot for | Read Full Review
7/30/2026 12:00:00 AM | Google
★★★★★ Lilybeth Sipan
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7/23/2026 12:00:00 AM | Google
★★★★★ Evelyn Noelle
Honestly, if I could leave 0 stars, I would. I purchased a Certified Pre-Owned 2017 Volkswagen Jetta from Joe Heidt Volkswagen in 2021 with my mother as my co-signer. From the very beginning, the paperwork was completed incorrectly, with our information swapped. We pointed out the mistake before leaving the dealership and were assur | Read Full Review
7/19/2026 12:00:00 AM | Google
★★★★★ nicole Kuceravec
I've been coming to this dealership for years, which I have always received amazing customer service. Especially Omar, who has always helped me out with every issue. Thank you guys! | Read Full Review
7/6/2026 12:00:00 AM | Google
★★★★★ Tanja P
Brought my Tiguan for service and had a great experience thanks to Omar! He answered all my questions and was so kind and professional. I had a lot of questions regarding the repair and he was so patient to assure me of what needed to be done and why. I appreciate the service team for the care and attention to detail! I will always g | Read Full Review
7/6/2026 12:00:00 AM | Google
★★★★★ Alexander Cisneros
Matthew or Matt and the team took great care of us being it was our first big purchase, and sold us a great used 2019 VW Atlas with 67,000 miles at the time. In the two almost three months I've had it I've had no issues to report and the car has been great! Have 71,000 miles now and many more to come. | Read Full Review
7/6/2026 12:00:00 AM | Google
★★★★★ Daniel Olmo
Avoid the service department at Joe Heidt Volkswagen in Ramsey, NJ. I brought my 2024 Golf R here on Friday, 06/12/26 (R/O Number: 6115231/1) because the car was in limp mode, making a loud noise, building zero boost, and wouldn't go over 40 mph. Instead of properly diagnosing a stock car with only 11k miles under factory warranty, t | Read Full Review
7/6/2026 12:00:00 AM | Google
★★★★★ Nelly Bells
Service was great ! | Read Full Review
6/29/2026 12:00:00 AM | Google
★★★★★ Emily Cathcart
We purchased a VW Atlas a few months ago from sales rep. Alfredo Gonzalez and could not have been more pleased with the whole experience. I typically hate car shopping but Alfredo made the whole experience so easy. He was friendly, honest, professional, helpful, knowledgeable, easy to communicate with . . . he really went above and | Read Full Review
6/15/2026 12:00:00 AM | Google
★★★★★ Christian Marson
Buyer beware — and never buy their add-on packages. We bought an Atlas from Joe Heidt Motors / Volkswagen of Ramsey in 2022. Against my better judgment, they talked us into a tire protection package. Four years went by, we paid the vehicle off in full, and we finally had a reason to use it: a flat tire. The service department confi | Read Full Review
6/13/2026 12:00:00 AM | Google
★★★★★ Alyssa Sanchez
One star is too generous. Beware. I purchased a brand new 2025 Volkswagen Tiguan SE R-Line from this dealership in November. Since purchase, I’ve experienced ongoing issues with Apple CarPlay and overly sensitive safety systems that have slammed on the brakes and even put the vehicle into park when no hazards were present. I brought | Read Full Review
6/12/2026 12:00:00 AM | Google
★★★★★ mert zoklu
If i can leave 0 stars, i would. Horrible service department. They only answer the phone when its sales related. Service doesnt fix cars first time upon drop off, and theyre never at there phones. Never will i get a VW again in my life. Thanks. | Read Full Review
6/11/2026 12:00:00 AM | Google
★★★★★ tamar dimatos
Had my vehicle serviced on the weekend Omar was the advisor that I worked with . by far. The best experience I’ve ever had at a dealership very Helpful and informative Explained everything especially when it came to the recommendations | Read Full Review
5/30/2026 12:00:00 AM | Google
★★★★★ Jennifer Jeon
I wanted to share the amazing experience I had at Joe Heidt. After dealing with hiccups at another dealership for over a month while trying to lease a Tiguan, we decided to give this dealership a call — and we were completely blown away by the service. Our sales representative, Corissa, was fantastic throughout the entire process. Sh | Read Full Review
5/20/2026 12:00:00 AM | Google
★★★★★ Luisa Jurado
I moved from Bayside, queens NY to Tuxedo Ny 2021, I have been coming to this dealer for 5 years and they have provided me the best service i ever got at any Volkswagen dealer. I brought my Volkswagen Jetta and my beautiful Volkswagen Tiguan for oil changes, tires, tire rotation etc, etc. Recently my Tiguan got sick (engine) and the | Read Full Review
5/3/2026 12:00:00 AM | Google
★★★★★ Yusuf Beker
I recently purchased a used 2017 Jeep Wrangler, and I can honestly say Chris made the entire experience exceptional. From the beginning, I had a lot of detailed questions everything from the 4x4 system, service history, and tool kit, to concerns about the Carfax report and prior incidents. Chris didn’t just give quick answers he to | Read Full Review
4/29/2026 12:00:00 AM | Google
★★★★★ Sara Rizzo
Omar at Joe Heidt Volkswagen went above and beyond to help us filing a complicated claim and fixing our damaged seat. He supported us when dealing with VW customer service and arranged for an outsourced seat repair service (Dr Vynil). The result was impeccable and we were very satisfied. We also got a complementary diagnostic and got | Read Full Review
4/19/2026 12:00:00 AM | Google
★★★★★ Lucrecia Kleinmann
I’ve had a great experience at Volkswagen service every time I bring in my vehicle, whether it’s for a routine check-up or a specific issue. The team is always professional and reliable. I especially recommend Omar, he’s extremely helpful and makes sure everything is handled thoroughly. He consistently ensures my car is up to date an | Read Full Review
4/16/2026 12:00:00 AM | Google
★★★★★ Mike Grella
Chris was incredibly easy to work with from start to finish. He answered all of our questions clearly and patiently, making the entire process feel smooth and stress-free. He even took the time to help my wife decide between the two colors she was torn between on the Atlas, which we really appreciated. Overall, the experience was ou | Read Full Review
4/14/2026 12:00:00 AM | Google
★★★★★ rich molinari
From the moment we stepped into the showroom, our experience at Joe Heidt VW was outstanding.Our sales associate Chris Napolitano was knowledgeable, professional and extremely responsive during our leasing experience. No high pressure sales, straight forward pricing and great customer service. | Read Full Review
4/10/2026 12:00:00 AM | Google
★★★★★ Y Reynoso
I purchased a vehicle from Joe Heidt and they failed to properly file the paperwork for my registration. This let to $460 fine from the DMV. When I contacted the dealer they told me it was on me even if they were processing the paperwork. | Read Full Review
4/5/2026 12:00:00 AM | Google
★★★★★ Emily Pineiro
Omar in the service area was AWESOME. He provided exceptional service throughout my whole visit. Trevor helped me set up my appointment as well and I had a smooth experience. Thanks guys! | Read Full Review
3/27/2026 12:00:00 AM | Google
★★★★★ Stephanie Chase
I had an amazing experience purchasing my 2018 Honda CR-V—yes, a Honda from a VW dealership! The entire process was incredibly smooth from start to finish. Corissa was an absolute delight—so warm, personable, and genuinely attentive. She made sure I got exactly what I was looking for in terms of both price and safety. Thank you for | Read Full Review
3/21/2026 12:00:00 AM | Google
★★★★★ Yousef Sayes
Had a warranty question regarding a recent repair on my Jetta, and got in touch with my advisor Omar. Very quick response time, detailed, and easy to understand. | Read Full Review
3/21/2026 12:00:00 AM | Google
★★★★★ Aaron V
Trevor was a great service advisor, super easy to work with. | Read Full Review
3/9/2026 12:00:00 AM | Google
★★★★★ J. DP.
Just purchased 2nd car from Joe Heidt Motors of Ramsey, NJ. And for the 2nd time the team went above and beyond to ensure I had an excellent customer experience. I highly recommend. | Read Full Review
3/6/2026 12:00:00 AM | Google
★★★★★ Andrea Carnevale
Matt was incredibly helpful throughout the whole process. We never felt the pressure to have to close the deal but everything was at our pace. Matt cared about us as individuals and helped us making the decision which was best for us. | Read Full Review
3/6/2026 12:00:00 AM | Google
★★★★★ Marc B
Do not work with this dealer. Photos included. Told them 60 wasn’t enough for trade. They conveniently said they could do buyout at 63198. No that’s a lie. They were rolling the red into the new car. Thankfully another dealer made me aware of the practice at this dealer to “buy people out”. All they’re doing are raising your new car | Read Full Review
2/24/2026 12:00:00 AM | Google
★★★★★ Christian Piantino
Shoutout to Chris for hooking me up. I showed up after close and he stayed late and was able to help out greatly. 10/10! | Read Full Review
2/22/2026 12:00:00 AM | Google
★★★★★ Jennifer Swedin
I was traveling in north jersey when a warning light appeared on my dashboard. I stopped in at Joe Heidt VW to have it checked. Trevor in the service department was extremely helpful and had the issue taken care of right away. I was pleasantly surprised by the great experience! | Read Full Review
2/18/2026 12:00:00 AM | Google
★★★★★ K Fern
Communicated days in advance and the car was not ready for us to test drive when we got there. the description on the website was not 100% accurate. Very friendly salespeople. | Read Full Review
2/18/2026 12:00:00 AM | Google
★★★★★ Anastasia Nosova
Alfredo was great | Read Full Review
2/11/2026 12:00:00 AM | Google
★★★★★ David Johnson
I wanted to quickly share I had a fantastic experience with the service department at Joe Heidt Volkswagen. I had an oil leak due to a recalled bevel box (I think?) The entire process was smooth, efficient, and stress-free. Omar, in particular, stood out for his professionalism and genuine friendliness—he took the time to explain eve | Read Full Review
2/11/2026 12:00:00 AM | Google
★★★★★ E Rod
Beware when doing business with this dealership. Turn in agreement was for a 3 month payout, got sent a check for 2 months. Very deceptive practices. | Read Full Review
2/11/2026 12:00:00 AM | Google
★★★★★ Richard Frasier
From my first experience with Joe Heidt Volkswagen until present day, they have exhibited the highest level of hospitality, care & concern. From the service department to sales & financing they treat all with quality service and respect. I recommend Joe Heidt Volkswagen to all. | Read Full Review
1/25/2026 12:00:00 AM | Google
★★★★★ Tatiana Shetsen
I’ve been bringing my Tiguan to this service department for a few visits now, and the experience has always been outstanding. My service advisor Omar, is always professional, friendly, and keeps me updated throughout the entire process. Kevin, the service manager, also goes above and beyond to make sure everything is handled and that | Read Full Review
1/25/2026 12:00:00 AM | Google
★★★★★ Slater Boyle
The coziest dealership experience I’ve ever had. Alfredo and Mike were both great and made the car buying process straightforward and easy. | Read Full Review
1/25/2026 12:00:00 AM | Google
★★★★★ r dep
Called, redirected to sales with no answer, receptionist apologied, took name and number down and I was never called back. | Read Full Review
1/25/2026 12:00:00 AM | Google
★★★★★ John Porras
Honestly disappointed with the dealership. I have had technical issues with the computer and windows of the Tiguan and they said “it’s out of your hands” I called last week about renewing a the lease to get a new vehicle and possibly get another one for my wife. Not only did one sales rep not call me back but the second time I called | Read Full Review
1/25/2026 12:00:00 AM | Google
★★★★★ Mark Fosshage
I recently purchased 3 ID Buzz EVs for my business at Joe Heidt VW. I cannot understate how terrific the experience has been! It was way different from the "car Sales" experience. I felt like I was being welcomed into a family!! Alfredo was my point of contact and was knowledgeable and attentive and worked with me on every reques | Read Full Review
12/25/2025 12:00:00 AM | Google
★★★★★ Hans Vadillo
We were helped by Richard who went above and beyond to assist us in the process of looking for a new car. We were successfully able to make a new purchase thanks to his charismatic introduction and diligence. Would buy from here again. | Read Full Review
12/25/2025 12:00:00 AM | Google
★★★★★ Janine Olley
I can’t say enough good things about my experience here. Chris and Joe went above and beyond to make sure I felt comfortable with my decision. They answered all my questions, never pressured me, and helped me find the perfect car at a great price. If you’re looking for excellent customer service, this is the team to see! Thank you!! | Read Full Review
12/25/2025 12:00:00 AM | Google
★★★★★ Taylor Ainley
I leased a Tiguan in 2021 and had a wonderful experience! Fast forward to 2024, I made the huge mistake of financing a Taos with Freehold VW, which closed without notice. It was an all around disaster. Since then I have been using Joe Heidt's service department and they have been wonderful! Even though it is no fault on them they hav | Read Full Review
12/25/2025 12:00:00 AM | Google
★★★★★ Ricky Ufret
I initially gave this a 1-star rating, but I’m now giving it a 5-star rating. Kevin was incredibly professional, courteous, and informative. Raymond was also very helpful. I really appreciate all the time and effort put into this. Edit: I brought my car in a couple months ago. They said they fix the problem by replacing the battery | Read Full Review
12/25/2025 12:00:00 AM | Google
★★★★★ Danny G
I financed a CPO 22’ Tiguan from Alfredo in Nov 2024. 3,000 miles after purchase I felt the car vibrate when applying the brakes. I brought it in and was told the brakes and rotors are warped and was quoted $1,800 to replace them. Next, my blind spot indicator failed twice. After that, I had oil on my garage floor from a faulty oil s | Read Full Review
12/25/2025 12:00:00 AM | Google
★★★★★ Eileen Davis
i would give you zero stars if i was able to! New car with so many issues, dashboard all lit up. Today car won't start, car doesnt recognized keyfob? Called corporate office, they said oh this is a different problem?!! Go get a Chevy! Family owned shame on you!! | Read Full Review
12/25/2025 12:00:00 AM | Google
★★★★★ Samantha Djamoos
Omar and Sal at the service center were honestly amazing. They were super kind, really helpful, and took such great care of me and my car. The whole experience felt easy and stress free because of them. Truly appreciate the way they went above and beyond! | Read Full Review
11/25/2025 12:00:00 AM | Google
★★★★★ Sarah Gutherman
My family bought a brand new Tiguan from Joe Heidt in June of this year and the second day we had it, the check engine light came on. This was obviously very confusing and upsetting for us. We were very excited to have a new, reliable family car to transport our baby around. We brought the car back in immediately. The techs determin | Read Full Review
11/25/2025 12:00:00 AM | Google
★★★★★ Britney DeSanto
Matt G. was a fantastic help from start to finish! I was on the hunt for a 2025 Tiguan with a brown interior. Matt was able to track one down & text me updates / photos until the day I picked it up. (Photos attached were from Matt). Very informative and answered every question we had. Friendly, flexible, and organized as well. Checke | Read Full Review
10/25/2025 12:00:00 AM | Google
★★★★★ Baby Haas
For more then 10 years I am a customer, and all I can say they care and help their customers . | Read Full Review
10/25/2025 12:00:00 AM | Google
★★★★★ Jaclynn Moskal
After months of looking at various brands of cars, I never thought I'd be writing a positive review and recommendation for a dealership. My experience at Joe Heidt was a pleasure from start to finish. I worked with Alfredo, who was very knowledgeable and equally patient, as I was considering an EV for the first time and had a TON of | Read Full Review
10/25/2025 12:00:00 AM | Google
★★★★★ Di
The most wonderful dealership. I owe a beautiful review for my new vehicle, which I will do. I now own to Vw's. In the meantime, I have been a customer for 29 years and do not hesitate to purchase or lease a vehicle from them. Stephen is my guy and Juan, was my 28 year journey salesman. Oh and service, Top-notch, RAYMOND is awesome | Read Full Review
10/25/2025 12:00:00 AM | Google
★★★★★ Tatyanna Phillips
I bought a 2024 VW Tiguan from there and My sales rep (Nick)was amazing. Helped me in any way he could and was very patient. I would absolutely recommend getting a vehicle from here. Ask for Nick, he is a terrific guy!! | Read Full Review
10/25/2025 12:00:00 AM | Google
★★★★★ Afsin Aker
How rude it is not to shake hands when you can't agree on a price. Oct/11/2025 | Read Full Review
10/25/2025 12:00:00 AM | Google
★★★★★ Carrie Langey
While traveling through New Jersey, my son had engine problems with my VW Atlas Cross-Sport. He went to the nearest VW dealer, Joe Heidt, and the service was INCREDIBLE! I had called ahead and spoke with Omar. He addressed the car problems immediately upon arrival, had the car repaired within hours and was extremely kind and helpf | Read Full Review
9/25/2025 12:00:00 AM | Google
★★★★★ cakir recep
There's respect for customers, a friendly smile, and a relaxed atmosphere. There are friendly staff who are eager to meet you. I thank the attentive staff. I recommend them... | Read Full Review
9/25/2025 12:00:00 AM | Google
★★★★★ Mariah Moore
In the beginning of June I brought my 2024 VW Tiguan SEL (that I leased from Mohegan lake VW) to Joe Heidt VW to get my 20k mile service, purely out of convenience because it's closer to where I live. Two things I am very displeased about in regards to their service department: - I dropped my car off at 11 am on a Friday and was in c | Read Full Review
9/25/2025 12:00:00 AM | Google

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