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Nemer Volkswagen

Nemer Volkswagen

★★★★★(133)read reviews
550 Troy Schenectady Rd, Latham, NY 12110
(518) 213-2011 Ask About Our Service Specials!
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Service Offers

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    $12.50 Off Front Wiper Blade Replacement*Click Here for Details
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    $39.95 Off Summer Service Special*Click Here for Details
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    $139.95 Oil and Filter Service*Click Here for Details
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    $22.50 Off Genuine VW Battery and Installation*Click Here for Details
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    $37.50 Off Genuine VW Brake Pad and Rotor Replacement*Click Here for Details
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    $37.50 Off Set of Four Tires*Click Here for Details
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    Buy 3 Eligible Pirelli Tires, Get the 4th for $1* Click for details
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    SiriusXM: Enjoy SiriusXM in your vehicle and on the SXM App19Click for details
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    Get a 15% rebate by mail15 via a Volkswagen Visa® Prepaid Card16 (up to $300) when you purchase select Volkswagen Accessories between 07.01.26 and 09.30.26.
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    VW Service Credit CardClick for Details

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Business Hours

Mon: 7:30 AM - 5:30 PMTues: 7:30 AM - 5:30 PMWed: 7:30 AM - 5:30 PMThur: 7:30 AM - 5:30 PMFri: 7:30 AM - 5:30 PMSat: 8:00 AM - 5:00 PMSun: Closed
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Customer Reviews

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  • ★★★★★ jamie cocco
    Cadell was great to work with | Read Full Review
    9/6/2026 12:00:00 AM | Google
  • ★★★★★ Michael Audino
    Cadell at NEMER of Latham, NY did an excellent job describing the vehicle and its features. He was a tough negotiator but, in the end, both parties were satisfied. Great job, Cadell! | Read Full Review
    9/6/2026 12:00:00 AM | Google
  • ★★★★★ justine Faulkner
    They are amazing .. Cadell is nothing but the best.. no longer will go anywhere else ..he has a customer for life | Read Full Review
    9/4/2026 12:00:00 AM | Google
  • ★★★★★ Martine Joseph
    ????? Cadell at Nemer Volkswagen was great to work with! He was friendly, helpful, and made the entire process smooth. He answered all my questions and provided excellent customer service. Definitely recommend working with Cadell! | Read Full Review
    9/2/2026 12:00:00 AM | Google
  • ★★★★★ Suanne Smith
    Michael Flood made my recent vehicle purchase easy and stress free! He took the time to understand what I was looking for and answered all of my questions. He was communicative and kept me updated every step of the way. I never once felt rushed or pressured to make a decision. Highly recommend Michael to future customers! | Read Full Review
    9/2/2026 12:00:00 AM | Google
  • ★★★★★ Eric Burdge
    our initial sales experience was excellent, our salesman was Mike Mormile. He went at our pace, we did not feel pressured at all, he helped us find the vehicle that fit our needs and price point. We picked up our vehicle in the evening of December 2025 and it was dark. December 23, we realize the two back seats were different colors | Read Full Review
    9/2/2026 12:00:00 AM | Google
  • ★★★★★ Ramaa Mosley
    Great service at VW Latham. Especially recommend salesman Cadell Polymore. I started over the phone via text and phone with him. Had a great offer within 30 min. Worked out all the details and came in and picked up the car. Took about an hour over phone and an hour in person. | Read Full Review
    8/31/2026 12:00:00 AM | Google
  • ★★★★★ saman rezazade
    I had a great experience working with Cadell. He was helpful, professional, and made the entire car-buying process smooth and easy. Very satisfied with my experience! | Read Full Review
    8/25/2026 12:00:00 AM | Google
  • ★★★★★ Michael Smith
    Worked with Gabby to get a new Jetta GLI from Nemer. She was so helpful and responsive! First experience with a dealership that wasn't pushy or aloof. We love the car, and the buying experience was truly no-stress! | Read Full Review
    8/21/2026 12:00:00 AM | Google
  • ★★★★★ Michelle Mccoy
    Codell Polydon, Great guy with a great experience!!! Highly recommend!!! | Read Full Review
    8/20/2026 12:00:00 AM | Google
  • ★★★★★ Albert McCoy
    Great place to buy a vehicle, Codell Polydore is the man! Thanks for the help | Read Full Review
    8/20/2026 12:00:00 AM | Google
  • ★★★★★ Monica Kownack
    Cadell and Jim D provided exceptional customer service during the lease buyout process, turning a complex financial transaction into a seamless and positive experience. They are truly one of a kind. I've never had a salesman work for me and truly for me without making me feel like a burden. 100/10 would definitely recommend seeing th | Read Full Review
    8/18/2026 12:00:00 AM | Google
  • ★★★★★ Lance Carter
    Cadell and Jim D. were very helpful and great to work with! They made the process of buying a car very smooth and enjoyable and would recommend them to anyone looking to buy a car. | Read Full Review
    8/18/2026 12:00:00 AM | Google
  • ★★★★★ Prince Panchal
    Good man cadelll i like his nature | Read Full Review
    8/12/2026 12:00:00 AM | Google
  • ★★★★★ Mohan Panchal
    he is nice man | Read Full Review
    8/12/2026 12:00:00 AM | Google
  • ★★★★★ Brian Jensen
    Cadell was great…no pressure, willing to let me work through the numbers slowly. Offered plenty of options | Read Full Review
    8/11/2026 12:00:00 AM | Google
  • ★★★★★ sawsan alsbinati
    Cadillac Polydore was an excellent sales person everything went smooth even my friend is coming back to see him in a few months when she decide trade her car | Read Full Review
    8/11/2026 12:00:00 AM | Google
  • ★★★★★ Eric Burdge
    our initial sales experience was excellent, our salesman was Mike Mormile. He went at our pace, we did not feel pressured at all, he helped us find the vehicle that fit our needs and price point. We picked up our vehicle in the evening of December and it was dark. December 23, we realize the two back seats were different colors. We | Read Full Review
    8/4/2026 12:00:00 AM | Google
  • ★★★★★ M Mu
    Went in knowing id get a vehicle, had a number in mind and Jacob went out of his way to make it happen, full warranty and all for a 24 Tiguan. Only hivcup was a power loss when trying to sign off,but that was rectified an hour later. Go see Jacob, he was great!! | Read Full Review
    8/3/2026 12:00:00 AM | Google
  • ★★★★★ Sheena Mullan
    Archie was extremely helpful and knowledgeable about the car I was interested in. He walked me through the entire process thoroughly and was very clear with the details of my lease. I felt confident with my decision and was able to drive away with the car that same afternoon. I know I can reach out to him with any questions in the fu | Read Full Review
    8/3/2026 12:00:00 AM | Google
  • ★★★★★ Carissa Seror
    This is by far the best experience I've ever had at a car dealership! I recently leased a car with the help of Archie. It is my first VW but I'm confident it won't be my last. The experience at the dealership from initial inquiry to driving off the lot has been nothing but stupendous! I can't recommend Archie and Nemer enough ???? | Read Full Review
    7/31/2026 12:00:00 AM | Google
  • ★★★★★ Joseph Hatch
    Exceptional service! Ask for Archie! Incredibly professional and made the buying experience a pleasure! Buying our daughter's first car and Archie helped us surprise her! Great experience | Read Full Review
    7/31/2026 12:00:00 AM | Google
  • ★★★★★ Eric Gardner
    It great buying experience at Nemer, Cadell Polydore did an awesome job | Read Full Review
    7/30/2026 12:00:00 AM | Google
  • ★★★★★ HoodFamousChase
    Oh my god cadell is amazing. In a matter of a couple hrs I got the perfect car with perfect deals. He's very open and honest and that's something to admire in a business like this! Wouldn't recommend anyone but him! | Read Full Review
    7/29/2026 12:00:00 AM | Google
  • ★★★★★ Lindsay Gottung
    | Read Full Review
    7/27/2026 12:00:00 AM | Google
  • ★★★★★ Melissa Mukotanyi
    My husband and I bought our Tiguan with Mike Flood, and he was so phenomenal I brought my friend in to buy her car with him as well. Super responsive, took care of everything for us, so patient through all our questions. Very thankful for our experience with Mike! | Read Full Review
    7/25/2026 12:00:00 AM | Google
  • ★★★★★ Andrea Montejano
    I had a great experience with Gabby! She was patient, efficient, and knowledgeable. I went in to trade in my lease early, she worked with me to get me in the car I wanted and stayed in my budget. I drove off the lot in 3 hours with my new Atlas! | Read Full Review
    7/23/2026 12:00:00 AM | Google
  • ★★★★★ Gabe Case
    Archie was a pleasure doing business with! I highly recommend him and the dealership as a whole! | Read Full Review
    7/21/2026 12:00:00 AM | Google
  • ★★★★★ Jay Deierlein
    Having Archie walk through the process and paperwork made everything very smooth. My best of three experiences buying a car here. | Read Full Review
    7/21/2026 12:00:00 AM | Google
  • ★★★★★ Hannah Geertgens
    Cadell was a wonderful salesman. We had a smooth experience finding my new Tiguan! | Read Full Review
    7/20/2026 12:00:00 AM | Google
  • ★★★★★ Daniel Geertgens
    Cadell was a great help to us. Great experience. | Read Full Review
    7/20/2026 12:00:00 AM | Google
  • ★★★★★ Brian Lockhart
    We've now bought three Volkswagens from Archie at Nemer VW. First a Taos, then Tiguan, and now an Atlas. We've also traded in four vehicles with him over the years. Every experience has been great. Archie is honest, professional, and never uses high pressure sales tactics. He takes the time to understand what you're looking for, mee | Read Full Review
    7/17/2026 12:00:00 AM | Google
  • ★★★★★ Adam Wass
    We have busted Nemer VW on 3 occasions. Twice for ourselves and once for our son. Start to finish Cadell was our salesman and Jim from financing were amazing. Took everything slow, listened, and best part pulled out everything to not only meet but exceed our expectations. | Read Full Review
    7/16/2026 12:00:00 AM | Google
  • ★★★★★ Jessica Wass
    This is our 3rd time in less than a year purchasing a vehicle from here! We always work with Cadell as our sales person and he is top tier! Open and honest and walks you through the process! First time I've ever been to a dealership and didn't feel pressured in to anything. Also love working with Jim in the finance department! We wil | Read Full Review
    7/16/2026 12:00:00 AM | Google
  • ★★★★★ Joe Jensen
    Bought a brand new Tiguan a year and a half ago. Since I bought it, the fuel system had to be redone. The emergency call console was replaced. Every time but 1 it went in for an oil change and the horn stopped working. And now it is burning oil and want to charge me over 6k. At the end of the day my RAM 1500 with 250k miles is more r | Read Full Review
    7/15/2026 12:00:00 AM | Google
  • ★★★★★ Jessica Jarvis
    Cadell was great to work with he worked very hard to make sure I had everything I wanted in a vehicle. I would recommend Cadell for any of you new car needs. | Read Full Review
    7/14/2026 12:00:00 AM | Google
  • ★★★★★ Jacob
    Brought my car in for keys to be reprogrammed. They charged me for a diagnostic fee and didn't diagnose the car. I know they didn't diagnose the car because I picked the car up and the check engine light was on. The light code was for an intake manifold issue and they could have been the shop that caused it because this light wasn't | Read Full Review
    7/14/2026 12:00:00 AM | Google
  • ★★★★★ Kevin M
    Had a great emergency service appt today. Nicole was amazing and super helpful. If it wasn't for her help I wouldn't have been able to make it to an important event. Thank you Nicole! | Read Full Review
    7/11/2026 12:00:00 AM | Google
  • ★★★★★ Jen
    A M A Z I N G customer service !!! First time VW purchase and these guys made it sooo EASY and truly a please buying a vehicle from them !!! Accommodating is an understatement! Matthew and Brad.. Top Notch!! | Read Full Review
    7/10/2026 12:00:00 AM | Google
  • ★★★★★ Richard White
    Bought a brand new 2026 Tiguan. Two weeks later it completely died. Would not start at all. I spent the entire day trying to get it to towed to the dealer due to miscommunications between the dealer and VW tow company. My car was at the dealer for the majority of that week. Other than giving me a loaner Jetta that smelled like cigare | Read Full Review
    7/10/2026 12:00:00 AM | Google
  • ★★★★★ Yolonda Dixon
    Caldwell Polydore is Awesome! He's guided me on the this journey & i'm forever grateful! He an expert & respectful ! Thank you Nemer family | Read Full Review
    7/4/2026 12:00:00 AM | Google
  • ★★★★★ Martine Rousseau
    Amazing experience. Cadell Polydore went the extra like with a big smile. | Read Full Review
    7/2/2026 12:00:00 AM | Google
  • ★★★★★ Naseem Haje
    | Read Full Review
    6/27/2026 12:00:00 AM | Google
  • ★★★★★ Jess Lapine
    Great experience. Very friendly staff. Went above and beyond for us. Bought a car and it was the quickest transaction we have ever experienced. | Read Full Review
    6/14/2026 12:00:00 AM | Google
  • ★★★★★ Vlad Biichuk
    very unprofessional and rude staff | Read Full Review
    5/31/2026 12:00:00 AM | Google
  • ★★★★★ Walter Jones
    Just bought my new car from Nemer VW of Colonie. From Sales to Finance everyone was extremely helpful. They will work with you. Check them out!!! Shout-out to Connor!!! | Read Full Review
    5/21/2026 12:00:00 AM | Google
  • ★★★★★ Joyce Bobinsky
    I had a very disappointing experience at Nemer Volkswagen involving an employee named Nicki. Her attitude came across as disrespectful, inconsiderate, and not focused on the client’s best interest. Instead of creating a welcoming and helpful environment, her behavior made the experience uncomfortable and unprofessional. Customer ser | Read Full Review
    5/16/2026 12:00:00 AM | Google
  • ★★★★★ Alyssa Bigness
    I had an amazing experience at Nemer Volkswagen thanks to Matt Grayson. From the beginning, he made the entire process feel comfortable and stress free. Unlike a lot of dealerships, I never felt pressured or pushed into anything. He was patient, honest, and there every step of the way to answer questions and help me find exactly what | Read Full Review
    5/13/2026 12:00:00 AM | Google
  • ★★★★★ James Baker
    The service representative was extremely polite and helpful. They had my repairs done faster than expected. The waiting area was comfortable and had a lot of free things to eat and drink. | Read Full Review
    5/9/2026 12:00:00 AM | Google
  • ★★★★★ Hillary Taylor
    Krystin was great to work with! Super knowledgeable about the inventory! | Read Full Review
    5/2/2026 12:00:00 AM | Google
  • ★★★★★ Tyler Upson
    I had a great experience with Kristyn Strand dealing with buying my new Volkswagen car at nemer Latham. She was very helpful and made it a very simple process buying my first car. | Read Full Review
    5/1/2026 12:00:00 AM | Google
  • ★★★★★ Chris Bradt
    | Read Full Review
    5/1/2026 12:00:00 AM | Google
  • ★★★★★ William Maki
    I had a great experience working with Krystin Strand. The whole process was smooth and hassle-free, and she was easy to work with from start to finish. Highly recommend if you’re looking for a straightforward, no-pressure car buying experience. | Read Full Review
    4/29/2026 12:00:00 AM | Google
  • ★★★★★ Saratoga Steel (Chuck Hamm)
    We just bought a certified pre owned VW Tiguan and we couldn’t be happier with the service Kadell gave us. He helped us find the right unit at the right price and made the transaction simple. Top Marks to Kadell 10/10 would do business again. | Read Full Review
    4/29/2026 12:00:00 AM | Google
  • ★★★★★ Samantha Rini
    I had an incredible experience buying my new VW Atlas! Bill was a huge help while we were shopping models, and in getting every model to the branch for us to look at. The whole process felt seamless. We felt supported throughout each step. 10 out of 10!!! | Read Full Review
    4/27/2026 12:00:00 AM | Google
  • ★★★★★ paul delnevo
    I had a great experience working with Krystin from sales while searching for a new car. She’s extremely knowledgeable about the VW lineup—whether it was tech features, powertrain options, pricing, or anything else, she always had the answers. What really stood out was her approach: low-pressure, honest, and focused on helping me fin | Read Full Review
    4/23/2026 12:00:00 AM | Google
  • ★★★★★ David Boccio
    I recently purchased a used vehicle from Nemer that wasn't even a Volkswagen, and the service has been the best I've experienced in my years of car buying. | Read Full Review
    4/23/2026 12:00:00 AM | Google
  • ★★★★★ Bee Norwood
    DO NOT purchase from this dealership! I purchased an Atlas back in 2021, soon after the engine light came on and I was constantly back and forth with engine issues. Each time they would replace a cylinder, 4 years later they never resolved the issue. Ultimately I was told by one of their service technicians that “it was a lemon and t | Read Full Review
    4/19/2026 12:00:00 AM | Google
  • ★★★★★ abigail -
    Bought a car with Cadell he was a great salesman, very honest and helped me get my dream car. | Read Full Review
    4/10/2026 12:00:00 AM | Google
  • ★★★★★ isabella cavanaugh
    Cadell is great at getting you into your dream vehicle!! a pleasure to work with him and the entire team. | Read Full Review
    4/10/2026 12:00:00 AM | Google
  • ★★★★★ Robert Hoefs
    | Read Full Review
    4/6/2026 12:00:00 AM | Google
  • ★★★★★ Mikayla Friend
    I wanted to take a moment to give a shoutout to the team at Nemer VW - especially Krystin. They made the entire process of upgrading to a new vehicle incredibly easy, stress-free, and genuinely enjoyable. This was, without a doubt, the best experience I’ve ever had at any dealership. Krystin was knowledgeable, patient, and truly wen | Read Full Review
    4/4/2026 12:00:00 AM | Google
  • ★★★★★ Andrew Burkett
    Cadell took great care of us and was a professional and excellent associate for our new lease on a 2026 Tiguan. We will be coming back to Nemer VW in Latham, NY! | Read Full Review
    4/2/2026 12:00:00 AM | Google
  • ★★★★★ Cambria Rass
    Great service! Krystin is awesome! | Read Full Review
    4/2/2026 12:00:00 AM | Google
  • ★★★★★ Ramraj Bahadur
    I stopped in to see Mr Cadell and his team. Keith and Mr Cadell went above and beyond. Thank you Cadell and Keith for you hard word | Read Full Review
    3/31/2026 12:00:00 AM | Google
  • ★★★★★ Amy Frede
    Just purchased a 2025 Taos from Nemer. Cadell Polydore was an incredible sales associate. He made the process of buying a car, which is normally stressful, a very smooth and fun experience. I’d highly recommend him and Nemer to anyone in the market for a new car! | Read Full Review
    3/28/2026 12:00:00 AM | Google
  • ★★★★★ Trisha G
    The process of trading in my vehicle, to purchasing was simple and easy. It only took a few days to get everything together. Cadell answered all my questions throughout the experience, was very personable and pleasant to work with. :) | Read Full Review
    3/24/2026 12:00:00 AM | Google
  • ★★★★★ Johnny Who
    Poor quality of customer service by far when trying to actual talk to a manager of any sorts. | Read Full Review
    3/24/2026 12:00:00 AM | Google
  • ★★★★★ John Presti
    Very poor customer service when it comes to addressing customer concerns, would not send my worst enemy to this dealership not impressed one bit | Read Full Review
    3/24/2026 12:00:00 AM | Google
  • ★★★★★ Mikayla Conrad
    The team at Nemer were absolutely amazing. I give a big shout out to Cadell for helping me get out of my Kia and into this beautiful VW. Everyone was super helpful and understanding. Even after purchasing the vehicle Cadell and the team have been very helpful with the things I have requested. Thank you guys so much! | Read Full Review
    3/18/2026 12:00:00 AM | Google
  • ★★★★★ Emilie Smith
    This is the second vehicle I’ve leased thru Volkswagen and it’s been an awesome experience both times. Archie goes above and beyond, would recommend 10/10. ?? | Read Full Review
    3/15/2026 12:00:00 AM | Google
  • ★★★★★ Dan Karabin
    Had a great experience with Cadell Polydore. He was a knowledgeable salesman, got me the car I wanted, and even worked with me to get the price per month that I wanted on the car. What more can you ask for? | Read Full Review
    3/13/2026 12:00:00 AM | Google
  • ★★★★★ Jackie Spano
    Bought my Atlas last weekend with Jacob and it was a wonderful experience! Super easy, fast, and informative. No non-sense and they made you feel welcome and they are all friendly. | Read Full Review
    3/13/2026 12:00:00 AM | Google
  • ★★★★★ Emily Lanchak
    It’s not every day you get GREAT customer service anymore, but Jim D. did just that. I bought a Kia off of them back in September (it was a trade in that came with an issue they likely couldn’t foresee being a VW dealership). It took awhile, and some communication, a diagnostic from KIA.. but Jim replaced the part, fixed a dent in my | Read Full Review
    3/12/2026 12:00:00 AM | Google
  • ★★★★★ Annalise Romagnoli
    We went to Nemer to look at an Atlas. We worked with Mike and he was great! He was able to answer all of our questions and laid out all of our options. It was a pleasure working with Mike and I highly recommend him to anyone buying a new car. | Read Full Review
    3/11/2026 12:00:00 AM | Google
  • ★★★★★ Alex J Smith
    Cadell provided amazing service and support during my lease trade-in. Truly made me feel apart of their family and it is clear he cares about his clients specifically. Sometimes when buying/leasing this is so hard to find. Thanks Cadell for going above and beyond to help! Very happy with my new Tiguan. | Read Full Review
    3/11/2026 12:00:00 AM | Google
  • ★★★★★ Nathan Ellers
    Although I did not end up purchasing a vehicle through Nemer VW I did have an amazing experience working with Bill & Moody. Both were very happy to let us explore and we're tolerant that I had some rowdy children. The test driving experience and the negotiation process was smooth and they were willing to work with my situation. I wou | Read Full Review
    3/10/2026 12:00:00 AM | Google
  • ★★★★★ Zachary Feinberg
    Took forever to get them to test and get parts (I understand parts are taking a while to get but the appropriate testing was not done until 3 visits later). Finally after listening to me and testing the VW care module was faulty they repaired it. Only issue i have is I left something in the back of the Rental and they just took it. | Read Full Review
    3/6/2026 12:00:00 AM | Google
  • ★★★★★ Brittany Keegan
    Excellent Customer Service! Great Communcation, Friendly! Will be back for sure!! Cadell Polydore ???? | Read Full Review
    3/2/2026 12:00:00 AM | Google
  • ★★★★★ Jackson Crawford
    Cadell took great care of me getting me into my gti. Thanks to the nemer team for making this as easy as possible | Read Full Review
    2/28/2026 12:00:00 AM | Google
  • ★★★★★ jackie Wilcox
    Cadell was amazing through the entire buying experience! I will only come to Nemer for all of my cars needs! Awesome job, Cadell and Jim!! | Read Full Review
    2/27/2026 12:00:00 AM | Google
  • ★★★★★ Edward Dykeman
    10 out of 10 for service from Cadell. Will come back for our next vehicle. | Read Full Review
    2/25/2026 12:00:00 AM | Google
  • ★★★★★ Sherri Taylor
    Everyone was polite, friendly and very helpful we had a great experience, thank you | Read Full Review
    2/25/2026 12:00:00 AM | Google
  • ★★★★★ Kelly Swart
    Very knowledgeable, polite and courteous staff. | Read Full Review
    2/22/2026 12:00:00 AM | Google
  • ★★★★★ lisa perry
    | Read Full Review
    2/15/2026 12:00:00 AM | Google
  • ★★★★★ Lucas Smock
    Just purchased a used Jeep for my daughter from Jacob at Nemer VW. Great experience. Car shopping is not my favorite activity but Jacob and his team made it quick and painless. He kept his promises and communicated very well. | Read Full Review
    2/15/2026 12:00:00 AM | Google
  • ★★★★★ Dzavid Gutic
    I can’t believe it …. All services Nemar is coasting much more than other like Cooley motors vw… same oil sintetic for passat vw in Cooley is $89 …. Nemar vw in Latham is $109 ? So before you go to Nemar…. Call Cooley motors… | Read Full Review
    2/11/2026 12:00:00 AM | Google
  • ★★★★★ Eric Prusaczyk
    Bought my new 2024 Jetta and yes, they skipped my delivery charge as it wasn't available for 3 weeks, thanks Archie. Upon delivery they let me drive off the lot with a broken CPU system and cock eyed steering wheel at lets say @6pm stating that everything would be handled upon a return to the shop as it was late and they couldn't fi | Read Full Review
    2/11/2026 12:00:00 AM | Google
  • ★★★★★ Melvin J. Snoddy
    I’m glad that I shopped for my car at Nemer in Latham, NY. My sales representative was Cameron Brooks. I had a very smooth and transparent experience. | Read Full Review
    2/8/2026 12:00:00 AM | Google
  • ★★★★★ Lauren Rose
    I will never recommend for anyone to have their car serviced at Nemer Volkswagen. After bringing my car in MULTIPLE times for a check engine light and spending THOUSANDS of dollars, I was told the issue was resolved (on two separate occasions) all while the original issue continued. Avoid at all costs. Go to another Volkswagen servic | Read Full Review
    2/8/2026 12:00:00 AM | Google
  • ★★★★★ Justin Matheney
    | Read Full Review
    2/8/2026 12:00:00 AM | Google
  • ★★★★★ Peter Gryga
    We have bought 2 vehicles from Nemer in the past 5 years. Let’s just say our experience was less than desirable. Both times, the sales person was extremely condescending and trying to bully us into spending more than we wanted. They snuck a higher APR on the loan knowing we could get a loan 2 points lower from our credit union. Fortu | Read Full Review
    2/4/2026 12:00:00 AM | Google
  • ★★★★★ Brian Leto
    Always a wonderful experience! Everyone in the service department is so attentive and on point. They keep the customer updated throughout the whole process . Highly recommend ?? | Read Full Review
    2/1/2026 12:00:00 AM | Google
  • ★★★★★ Justin Burd
    Need to give a review of Nemer Volkswagen and the awesome experience I had with Christian and everyone else at Nemer VW. I owned a 2013 Golf R about a decade ago and took it to Nemer VW for service. Even though I bought the car from a different dealer, I didn’t have a good experience with the after sale treatment. Nemer VW treated me | Read Full Review
    2/1/2026 12:00:00 AM | Google
  • ★★★★★ Alicia Tracey
    Nemer Volkswagen of latham is genuinely a good place to buy a car. I dealt with james twice.And i've had the best experience with him. I feel like he cares about his customers. He shows you on paper the best deal. He can give you and explains everything in detail. I feel like he goes above and beyond to make you feel comfortable with | Read Full Review
    2/1/2026 12:00:00 AM | Google
  • ★★★★★ Tom Kingsley
    Everyone at Nemer VW was friendly, honest, happy, and professional. We never felt pressure! Our experience was a breath of fresh air. Every dealership should study this business model. | Read Full Review
    2/1/2026 12:00:00 AM | Google
  • ★★★★★ AnnMarie
    | Read Full Review
    2/1/2026 12:00:00 AM | Google
  • ★★★★★ Elizabeth McMurphy
    Not sure if I left a review before when I was happy with my car but, everything since the day of my trade in has been nothing but back and forth. Sales is one thing but service is a whole other thing. Was told a part couldn’t be covered under my warranty because there was “goo” on it. I’ve had my car for a little over a year and just | Read Full Review
    2/1/2026 12:00:00 AM | Google
  • ★★★★★ Miguel Nunez
    I love the business yall welcome me with open arms and yall showed me love we was all on the same page I would definitely recommend someone if they need a great car with great service and Jacob and keith was wonderful and very helpful and committed | Read Full Review
    1/4/2026 12:00:00 AM | Google
  • ★★★★★ Nuiin Jensen
    I don't know why every time when I take my tiquan over here for the service the woman at the garage service Pam always raised her voice at me when I was next to her or not even take a minute to listen or wait for me to finish the word. No greetings, no asking when I was looking for help. Jacob is our salesman from last year. He was e | Read Full Review
    1/4/2026 12:00:00 AM | Google
  • ★★★★★ Brooke Littlefield
    Archie was fantastic and so easy to work with. The whole process was seamless and Archie was so caring and informative. He even called to check in a few days after to make sure I didn’t have any new questions. Would recommend time and time again! | Read Full Review
    1/3/2026 12:00:00 AM | Google
  • ★★★★★ Laura Stetson
    I spent 9 beautiful years with this ride....on the day the release was announced - I immediately called Nemer to ask if they were getting the #pinkbeetle. The staff moved so fast to confirm and reserve this car for me. Was a little sad to say good bye to her but it's time for something bigger. It was my pleasure to return her to Neme | Read Full Review
    1/1/2026 12:00:00 AM | Google
  • ★★★★★ Jamie Myers
    Went in and purchased my first VW and I love it. Krystin Strand was my sales person and she was great from start to finish. She was also very knowledgeable about all the vehicles that she showed me. I would definitely recommend working with her for your next vehicle!! | Read Full Review
    1/1/2026 12:00:00 AM | Google
  • ★★★★★ Daniel Hicks
    Excellent group of people there. From their sales department to their service, Nemer has gone out of their way to give me the best bang for my buck. I bought here by Passat from here and I get all my service done here and it’s always super efficient. The interior is very nice and welcoming as well. I would highly recommend if you wan | Read Full Review
    1/1/2026 12:00:00 AM | Google
  • ★★★★★ Hal Folmsbee
    Awesome sales staff, no pressure and willing to work with you. | Read Full Review
    1/1/2026 12:00:00 AM | Google
  • ★★★★★ Angela Furgerson
    I bought my 25 Tiguan from Michael Flood and it was an absolutely incredible experience. Made me feel very comfortable, and genuinely a fun time at the dealership. Never had the best luck with car dealerships but Michael and Nemer changed our minds. Thank you Michael for such an awesome experience and if you are in the market I’d de | Read Full Review
    1/1/2026 12:00:00 AM | Google
  • ★★★★★ Bailo Bah
    | Read Full Review
    1/1/2026 12:00:00 AM | Google
  • ★★★★★ Star D
    The service was fast, and everyone was so courteous and helpful. | Read Full Review
    12/4/2025 12:00:00 AM | Google
  • ★★★★★ Steve Struzinsky
    I recently sold my car to Nemer through the KBB instant cash offer. I submitted the information in the morning and the transaction was complete by lunchtime. The staff were friendly and helpful and the transaction was efficient and painless. Definitely recommend. | Read Full Review
    12/1/2025 12:00:00 AM | Google
  • ★★★★★ Marisa Mayer
    The entire dealership was friendly and easy to deal with. We were very upfront with what we were willing to pay and they made it easy to negotiate. Our salesman Jacob was super helpful and continued to follow up to make sure we were happy. | Read Full Review
    12/1/2025 12:00:00 AM | Google
  • ★★★★★ Kyra Shetsky
    Went to Nemer to look at a VW. Jacob was super helpful and gave us all the information we needed and answered all questions to make sure we were making the right decision. He didn’t make us feel pressured when making a decision and even gave us a couple of days to decide to make sure that we were making the right decision. 100% would | Read Full Review
    12/1/2025 12:00:00 AM | Google
  • ★★★★★ For Now
    Pam in the service department was extremely helpful with explaining to me what was going on with my vehicle. She seemed honest and friendly. | Read Full Review
    12/1/2025 12:00:00 AM | Google
  • ★★★★★ Kim D
    This was my very first car purchase, and all of the staff here made it very easy and stress free. I worked with Paul and he was so knowledgeable and answered all of my (many) questions. I can't recommend this place enough, and definitely ask for Paul! | Read Full Review
    11/4/2025 12:00:00 AM | Google
  • ★★★★★ Brian Miksis
    Jacob Hisert first met my wife and son at the beginning of our car shopping, and once we focused in on a Tiguan, I followed up to work with him. The vibe of this dealership is very low key, but the level of salesmanship is very high. We were given a punch list of several vehicles that were in the ballpark of our needs, and we were ab | Read Full Review
    11/1/2025 12:00:00 AM | Google
  • ★★★★★ RL Click
    top notch excellent service and major thanks to your Agent Cadell for his excellent service and attentiveness to detail, he goes above and beyond for making it a very efficient process wish you all the best cheers! | Read Full Review
    11/1/2025 12:00:00 AM | Google
  • ★★★★★ Desiree Holland
    Great experience. Nemer exceeded previous experiences I’ve had at other dealerships. It was easy, reassuring and quick. Paul was a great salesman; very knowledgeable. Keith really works his magic to get you the best finance options possible. Glad I went to Nemer and will be going back for another new car in the future! | Read Full Review
    11/1/2025 12:00:00 AM | Google
  • ★★★★★ Jodi Brooks
    Never VW was Amazing to work with,very accommodating and our sales rep Cameron was one of a kind! He was very polite and very responsive, he made everything a great experience from start to finish! | Read Full Review
    11/1/2025 12:00:00 AM | Google
  • ★★★★★ Kim Phelan
    Michael Flood was a wonderful salesperson. Thank you Nemer team! | Read Full Review
    11/1/2025 12:00:00 AM | Google
  • ★★★★★ TIMDOG
    | Read Full Review
    11/1/2025 12:00:00 AM | Google
  • ★★★★★ Pamela Ladd
    Jacob was so helpful and patient. Everyone there is great. Positive experience and totally recommend Nemer | Read Full Review
    11/1/2025 12:00:00 AM | Google
  • ★★★★★ Chakula Brooks
    Bought a Chevy equinox from here it is running great. Cameron Brooks is the man to see very knowledgeable and helpful and honest. | Read Full Review
    11/1/2025 12:00:00 AM | Google
  • ★★★★★ Sarah Eggelhoefer
    Though we didn't end up purchasing here (we went a totally different route) I wanted to leave a note regarding the service we got from Jacob. We had been to many dealerships and the sales staff were very pushy and did not listen to what we were looking for. Jacob did EXACTLY what we asked of him and never made us feel pressure. He li | Read Full Review
    11/1/2025 12:00:00 AM | Google
  • ★★★★★ Joelle Loukmas
    As first time VW owners, my husband and I had a great car buying experience at Nemer. Not only was our advisor Jacob professional, and friendly, but we never felt pressured into purchasing our vehicle, which was a breath of fresh air. Once we committed to buying, the process was very smooth and everything was explained to us very tho | Read Full Review
    11/1/2025 12:00:00 AM | Google
  • ★★★★★ Kat
    We wanted to thank Jacob for his help with buying our 2024 VW Tiguan. Jacob was thorough in answering all of our questions and we appreciate his Not Hard Sell tactic. Jacob followed up with us and assured all was well for the day of pkup. A couple last minute details were taken care of by the Repair Department Mgr. And we'll return | Read Full Review
    11/1/2025 12:00:00 AM | Google
  • ★★★★★ eric moore
    This review is for Michael Flood. My wife and I were looking to trade in her car and wanted to test drive the Taos. We walked in the showroom without an appointment. The manager Jason introduced us to Michael. We sat down for a while and discussed our car interests. He pulled up a car we liked and took a nice test drive. We then disc | Read Full Review
    11/1/2025 12:00:00 AM | Google
  • ★★★★★ Seon
    I’ve purchased my current car from Kristian, and couldn’t be happier! He helps out myself, all my family, and friends with their vehicle needs. Highly recommend Nemer for getting into a new car or servicing your current one. | Read Full Review
    11/1/2025 12:00:00 AM | Google
  • ★★★★★ Antonio Estepan
    Amazing experience! | Read Full Review
    11/1/2025 12:00:00 AM | Google
  • ★★★★★ Lashia Ketti
    I had a great experience buying a 2022 Tiguan at Nemer VW with Matthew Siu. He was very knowledgeable, patient, and made the entire process easy and stress-free. Highly recommend working with Matthew if you're looking for excellent customer service! | Read Full Review
    11/1/2025 12:00:00 AM | Google
  • ★★★★★ Chris Heffernan
    Poor - no unacceptable - customer service. After leaving my car for 8 days to be repaired I called to see when it might be ready. Note - I had to call to check on a car that was getting $4000 in repairs. I could get over that. But when I called I got a Woman in charge of the service department who proceeded to tell me there is no | Read Full Review
    11/1/2025 12:00:00 AM | Google
  • ★★★★★ Alyssa Piraino
    Mathew Sui at Nemer was incredible to work with! The entire process of finding a new car was stress free & actually enjoyable. He followed up with me throughout the week leading up to picking up the car, answered all my questions and helped with setting up insurance.He was very personable and I would 100% recommend anyone looking for | Read Full Review
    10/1/2025 12:00:00 AM | Google
  • ★★★★★ Kimberley
    I recently bought my first VW~a Tiguan!! My experience was Outstanding!! Michael was so professional, kind and very efficient. I highly recommend Nemer VW and ask for Michael!! | Read Full Review
    10/1/2025 12:00:00 AM | Google
  • ★★★★★ felicia neaton
    | Read Full Review
    10/1/2025 12:00:00 AM | Google
  • ★★★★★ Jack Gigandet
    Went for an oil leak diagnosis. Came home without an airbox. Got a free pair of pliers. | Read Full Review
    10/1/2025 12:00:00 AM | Google
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