VWServiceDeals.com main logo, homepage link

Refine Search:

Return to complete listing of VW Service Departments

University Volkswagen

University Volkswagen

★★★★★(349)read reviews
5150 Ellison St NE, Albuquerque, NM 87109
(505) 219-0592 Ask About Our Service Specials!
Schedule Service
  • Service Offers
  • Get Directions
  • Go to Website

Service Offers

  • View
    SiriusXM: Enjoy SiriusXM in your vehicle and on the SXM App19Click for details
  • View
    Buy 3 Eligible Pirelli Tires, Get the 4th for $1* Click for details
  • View
    Get a 15% rebate by mail15 via a Volkswagen Visa® Prepaid Card16 (up to $300) when you purchase select Volkswagen Accessories between 07.01.26 and 09.30.26.
  • View
    VW Service Credit CardClick for Details

Map & Directions

Submit

Business Hours

Mon: 8:00 AM - 6:00 PMTues: 8:00 AM - 6:00 PMWed: 8:00 AM - 6:00 PMThur: 8:00 AM - 6:00 PMFri: 8:00 AM - 6:00 PMSat: 8:00 AM - 5:00 PMSun: Closed
Image slider photo 0
Image slider photo 1
Image slider photo 2
Image slider photo 3
Image slider photo 4
Image slider photo 5
Image slider photo 6

From your fingertips to our calendar

With 24/7 access from any device, Volkswagen Online Service Scheduling can help you set your next maintenance appointment in no time.

Schedule Service
VW engine air filter being changed

Volkswagen Quality and expertise at a real value.

No one knows Volkswagen vehicles better than Volkswagen-Certified Technicians. Every factory-trained tech has the hands-on experience to know your car inside and out. When it comes to service, Oklahoma City Volkswagen has everything your Volkswagen needs, including knowledge of the service your car needs throughout its lifetime.

  • Expert Service Proprietary VW diagnostics and tools in the hands of qualified experts.
  • Daily Convenience Flexible hours. Online scheduling. Service Xpress.
  • Genuine VW Parts Identical to the factory originals, for uncompromised VW performance.
  • VW Accessories Designed to fit your VW model—and your lifestyle—beautifully.
Check for Recalls

Customer Reviews

previous
next
  • ★★★★★ Rioranchojeffrey
    The University Mazda experience is amazing. We are always treated with respect and honesty. Anthony and Chelvin are true professionals and amazing individuals. We have purchased 3 vehicles and will definitely be back. Thank you for a great car buying experience. | Read Full Review
    9/8/2026 12:00:00 AM | Cars.com
  • ★★★★★ sandovalsanchez.s
    University Volkswagen had been nothing but awesome with us for the past 14 years since we bought our first vehicle there in 2012. | Read Full Review
    9/6/2026 12:00:00 AM | Cars.com
  • ★★★★★ Celina Porter
    ?I cannot recommend this place enough! I had taken my car to another shop five separate times for a persistent issue that they insisted was an electrical problem they couldn't fix. Frustrated, I decided to give this team a shot. ?My service advisor, Albert Schwerde, was an absolute game-changer. He identified and completely resolved | Read Full Review
    9/6/2026 12:00:00 AM | Google
  • ★★★★★ sandovalsanchez.s
    University Volkswagen had been nothing but awesome with us for the past 14 years since we bought our first vehicle there in 2012. | Read Full Review
    9/6/2026 12:00:00 AM | DealerRater
  • ★★★★★ kimmekim0
    Average. Communication needs improvement. Diagnostics took a week after having to take it in for an2nd time bc they couldn’t run the diagnostics at the first appointment.. Parts taking 6 weeks at least to come in after weeks to figure out what needed to be replaced. I was told they “might” require a deposit to order the part, totally | Read Full Review
    9/6/2026 12:00:00 AM | DealerRater
  • ★★★★★ kimmekim0
    Average. Communication needs improvement. Diagnostics took a week after having to take it in for an2nd time bc they couldn’t run the diagnostics at the first appointment.. Parts taking 6 weeks at least to come in after weeks to figure out what needed to be replaced. I was told they “might” require a deposit to order the part, totally | Read Full Review
    9/6/2026 12:00:00 AM | Cars.com
  • ★★★★★ Chantel Mohn
    Disappointed in our experience the first guy Rob that we were talking to through text sent use a video and information on the R Line we were looking at which was cool so we made an appointment to go in I decided to go the day before to just check it out when another guy offered to help he was great forgot his name though but after a | Read Full Review
    9/6/2026 12:00:00 AM | Google
  • ★★★★★ CWBYZ1FAN
    Great staff!! Very helpful and accommodating!! Getting my oil change is so easy and fast!! | Read Full Review
    9/5/2026 12:00:00 AM | DealerRater
  • ★★★★★ WILL.E00002
    Staff was friendly and helpful. Walter was very nice and friendly. Will definitely recommend this location. | Read Full Review
    9/5/2026 12:00:00 AM | DealerRater
  • ★★★★★ CWBYZ1FAN
    Great staff!! Very helpful and accommodating!! Getting my oil change is so easy and fast!! | Read Full Review
    9/5/2026 12:00:00 AM | Cars.com
  • ★★★★★ WILL.E00002
    Staff was friendly and helpful. Walter was very nice and friendly. Will definitely recommend this location. | Read Full Review
    9/5/2026 12:00:00 AM | Cars.com
  • ★★★★★ shpuds
    Although my service advisor mentioned he would notify me of parts that had to be delivered, I received no call. I had to call and ask. | Read Full Review
    9/4/2026 12:00:00 AM | Cars.com
  • ★★★★★ shpuds
    Although my service advisor mentioned he would notify me of parts that had to be delivered, I received no call. I had to call and ask. | Read Full Review
    9/4/2026 12:00:00 AM | DealerRater
  • ★★★★★ wauneka_s
    Service time was fair taken we came in as walk-in on a Saturday. All maintenance was shown and our questions were answered. Service people were very courteous and attentive. | Read Full Review
    9/3/2026 12:00:00 AM | DealerRater
  • ★★★★★ wauneka_s
    Service time was fair taken we came in as walk-in on a Saturday. All maintenance was shown and our questions were answered. Service people were very courteous and attentive. | Read Full Review
    9/3/2026 12:00:00 AM | Cars.com
  • ★★★★★ clydearagon
    Good job and they fit me in with a failed battery. My battery lasted 7 1/2 years. I hope this new one lasts, too. I also needed an oil change and they were able to do this, as well. | Read Full Review
    9/1/2026 12:00:00 AM | Cars.com
  • ★★★★★ rsmnereid
    They are professional, friendly, and accommodating. They do a thorough job. I would recommend. Albert is very good. | Read Full Review
    9/1/2026 12:00:00 AM | Cars.com
  • ★★★★★ kshije
    The customer service was awesome! The service department replaced my battery without any hassle. They honored my warranty , which I was thankful for | Read Full Review
    9/1/2026 12:00:00 AM | Cars.com
  • ★★★★★ David King
    Man, I didn't think that dealerships could be as nice as these guys. I've had nothing but great interactions from the first time I stepped foot on the property! | Read Full Review
    9/1/2026 12:00:00 AM | Cars.com
  • ★★★★★ Harrisraf16
    The guys working on my car explained what needed to be done no questions to be asked about the job | Read Full Review
    9/1/2026 12:00:00 AM | Cars.com
  • ★★★★★ clydearagon
    Good job and they fit me in with a failed battery. My battery lasted 7 1/2 years. I hope this new one lasts, too. I also needed an oil change and they were able to do this, as well. | Read Full Review
    9/1/2026 12:00:00 AM | DealerRater
  • ★★★★★ kshije
    The customer service was awesome! The service department replaced my battery without any hassle. They honored my warranty , which I was thankful for | Read Full Review
    9/1/2026 12:00:00 AM | DealerRater
  • ★★★★★ Harrisraf16
    The guys working on my car explained what needed to be done no questions to be asked about the job | Read Full Review
    9/1/2026 12:00:00 AM | DealerRater
  • ★★★★★ David King
    Man, I didn't think that dealerships could be as nice as these guys. I've had nothing but great interactions from the first time I stepped foot on the property! | Read Full Review
    9/1/2026 12:00:00 AM | DealerRater
  • ★★★★★ rsmnereid
    They are professional, friendly, and accommodating. They do a thorough job. I would recommend. Albert is very good. | Read Full Review
    9/1/2026 12:00:00 AM | DealerRater
  • ★★★★★ STAN36
    This survey format is probably going to lose customers! I just typed in a well deserved kudo for the dealership and service and it disappeared. What’s up with that? | Read Full Review
    8/30/2026 12:00:00 AM | DealerRater
  • ★★★★★ STAN36
    This survey format is probably going to lose customers! I just typed in a well deserved kudo for the dealership and service and it disappeared. What’s up with that? | Read Full Review
    8/30/2026 12:00:00 AM | Cars.com
  • ★★★★★ DEVIL7577.JC
    Great fast and friendly service. Service advisor was knowledgeable and kind. I’ll be back for my next service. | Read Full Review
    8/28/2026 12:00:00 AM | Cars.com
  • ★★★★★ wpurtee
    Great customer service and very professional. I will definitely continue to go to this location. | Read Full Review
    8/28/2026 12:00:00 AM | Cars.com
  • ★★★★★ Judy Luttrell, friends of Randy & Cyssie (Cynthia)
    Walter is the one who originally sold me the 2024 Mazda CX-5. He has transferred to the service department which was a very smart move. He is very knowledgeable and passes on the client's information in terms of communication that a layman can understand. Please give him a 20% increase in pay at his next performance review. Say hi to | Read Full Review
    8/28/2026 12:00:00 AM | Cars.com
  • ★★★★★ Judy Luttrell, friends of Randy & Cyssie (Cynthia)
    Walter is the one who originally sold me the 2024 Mazda CX-5. He has transferred to the service department which was a very smart move. He is very knowledgeable and passes on the client's information in terms of communication that a layman can understand. Please give him a 20% increase in pay at his next performance review. Say hi to | Read Full Review
    8/28/2026 12:00:00 AM | DealerRater
  • ★★★★★ DEVIL7577.JC
    Great fast and friendly service. Service advisor was knowledgeable and kind. I’ll be back for my next service. | Read Full Review
    8/28/2026 12:00:00 AM | DealerRater
  • ★★★★★ wpurtee
    Great customer service and very professional. I will definitely continue to go to this location. | Read Full Review
    8/28/2026 12:00:00 AM | DealerRater
  • ★★★★★ jonhunt1
    Oil change & tire rotation. Easy to schedule & everything done on time while I waited. Very satisfied. Nice people. 3 days later I got an alarm showing a low RR tire pressure (a big screw in it, which happens). But the alarm also showed the LR was at 30 psi instead of 36; both front tires were 36. Really disappointed, as I drove home | Read Full Review
    8/27/2026 12:00:00 AM | DealerRater
  • ★★★★★ nm195885
    It's been several years since we purchased a new car, but Shaundra and Stacy walked us through the whole process. They were friendly and delivered personal service. . We are a porche family but the quality of Mazda has made is big fans of the brand. Thanks again Shaundra and Stacy. | Read Full Review
    8/27/2026 12:00:00 AM | DealerRater
  • ★★★★★ nm195885
    It's been several years since we purchased a new car, but Shaundra and Stacy walked us through the whole process. They were friendly and delivered personal service. . We are a porche family but the quality of Mazda has made is big fans of the brand. Thanks again Shaundra and Stacy. | Read Full Review
    8/27/2026 12:00:00 AM | Cars.com
  • ★★★★★ jonhunt1
    Oil change & tire rotation. Easy to schedule & everything done on time while I waited. Very satisfied. Nice people. 3 days later I got an alarm showing a low RR tire pressure (a big screw in it, which happens). But the alarm also showed the LR was at 30 psi instead of 36; both front tires were 36. Really disappointed, as I drove home | Read Full Review
    8/27/2026 12:00:00 AM | Cars.com
  • ★★★★★ TARCHUL
    Great customer service they were all to wonderful and helped me out with all my needs, I Had a lot of questions and they were so nice to help understand everything would definitely recommend them for your next big purchase. Thank you so much. | Read Full Review
    8/26/2026 12:00:00 AM | Cars.com
  • ★★★★★ TARCHUL
    Great customer service they were all to wonderful and helped me out with all my needs, I Had a lot of questions and they were so nice to help understand everything would definitely recommend them for your next big purchase. Thank you so much. | Read Full Review
    8/26/2026 12:00:00 AM | DealerRater
  • ★★★★★ MENDOZA.HERRERA6
    Everything was great except that they supposed to replace a side mirror and they return the cover crack so I am waiting for the replacement. | Read Full Review
    8/26/2026 12:00:00 AM | DealerRater
  • ★★★★★ MENDOZA.HERRERA6
    Everything was great except that they supposed to replace a side mirror and they return the cover crack so I am waiting for the replacement. | Read Full Review
    8/26/2026 12:00:00 AM | Cars.com
  • ★★★★★ OMAGOBLE
    The oil change was great, the attendant was very kind and friendly. I needed a noise looked into but they would not make the time to do that even though I said I could wait a few hours because I had to drive an hour to get there. I also was leaving on a trip, but no, they said I would have to make another appointment. They also charg | Read Full Review
    8/26/2026 12:00:00 AM | Cars.com
  • ★★★★★ OMAGOBLE
    The oil change was great, the attendant was very kind and friendly. I needed a noise looked into but they would not make the time to do that even though I said I could wait a few hours because I had to drive an hour to get there. I also was leaving on a trip, but no, they said I would have to make another appointment. They also charg | Read Full Review
    8/26/2026 12:00:00 AM | DealerRater
  • ★★★★★ PICABU24
    The service I received from University Volkswagen was top tier. Everyone was helpful and knowledgeable. I feel they go above and beyond to make their customers happy. I had an issue with my purchase and they helped me to make the right purchase. They are the first dealership that treated me well and didn’t judge me right when I walke | Read Full Review
    8/24/2026 12:00:00 AM | DealerRater
  • ★★★★★ PICABU24
    The service I received from University Volkswagen was top tier. Everyone was helpful and knowledgeable. I feel they go above and beyond to make their customers happy. I had an issue with my purchase and they helped me to make the right purchase. They are the first dealership that treated me well and didn’t judge me right when I walke | Read Full Review
    8/24/2026 12:00:00 AM | Cars.com
  • ★★★★★ swalwell.lisaann
    Briley and Jesse were great to work with, they made the whole process very easy and laid. No pressure at all. | Read Full Review
    8/23/2026 12:00:00 AM | Cars.com
  • ★★★★★ swalwell.lisaann
    Briley and Jesse were great to work with, they made the whole process very easy and laid. No pressure at all. | Read Full Review
    8/23/2026 12:00:00 AM | DealerRater
  • ★★★★★ john abernathy
    This was our second time buying a car from university. Obviously we had a great experience the first time as to why we went back the second time. This is one of the few car dealerships you will go into where you aren't met at the door by 20 salesmen trying to sell you their mother lol. We called ahead before we went to ask if a car | Read Full Review
    8/21/2026 12:00:00 AM | Google
  • ★★★★★ dan.a.ibanez
    This is our third time buying from University Volkswagen and we were happy to see Chelvin who was our last salesman and meet the positive and charismatic Charles this time! We love our Atlas SEL too. | Read Full Review
    8/20/2026 12:00:00 AM | DealerRater
  • ★★★★★ dan.a.ibanez
    This is our third time buying from University Volkswagen and we were happy to see Chelvin who was our last salesman and meet the positive and charismatic Charles this time! We love our Atlas SEL too. | Read Full Review
    8/20/2026 12:00:00 AM | Cars.com
  • ★★★★★ meestermoose77
    Wife and I went in, looking at a Mazda cx50 hybrid. It wasn't exactly what I was looking for. I looked at 2 other vehicles before landing on the VW Tiguan. Colin and Rebecca were very patient and any answers I needed were provided. I actually heard the words, "I don't know", to questions that were then researched and answered. That g | Read Full Review
    8/19/2026 12:00:00 AM | Cars.com
  • ★★★★★ efs.nm.law
    I went to University VW after I had gone to Brake Masters who redid my brakes with so many problems that my car was unsafe to drive. VW fixed the problem and is helping me dispute the Brake Masters' charges to my credit card. Everyone was very knowledgeable and helpful. | Read Full Review
    8/19/2026 12:00:00 AM | Cars.com
  • ★★★★★ DFLYNN40
    Easy online appointment scheduling and service rep who knew the cars he's servicing. Great to speak with. | Read Full Review
    8/19/2026 12:00:00 AM | Cars.com
  • ★★★★★ efs.nm.law
    I went to University VW after I had gone to Brake Masters who redid my brakes with so many problems that my car was unsafe to drive. VW fixed the problem and is helping me dispute the Brake Masters' charges to my credit card. Everyone was very knowledgeable and helpful. | Read Full Review
    8/19/2026 12:00:00 AM | DealerRater
  • ★★★★★ meestermoose77
    Wife and I went in, looking at a Mazda cx50 hybrid. It wasn't exactly what I was looking for. I looked at 2 other vehicles before landing on the VW Tiguan. Colin and Rebecca were very patient and any answers I needed were provided. I actually heard the words, "I don't know", to questions that were then researched and answered. That g | Read Full Review
    8/19/2026 12:00:00 AM | DealerRater
  • ★★★★★ DFLYNN40
    Easy online appointment scheduling and service rep who knew the cars he's servicing. Great to speak with. | Read Full Review
    8/19/2026 12:00:00 AM | DealerRater
  • ★★★★★ bernice.vigil16
    I had a great experience with the service department. Everyone was professional, friendly and helpful throughout the entire process. My service advisor, Walter, kept me informed, and made sure everything was taken care of. I really appreciate the excellent customer service and would definitely recommend this dealerships service depar | Read Full Review
    8/18/2026 12:00:00 AM | DealerRater
  • ★★★★★ bernice.vigil16
    I had a great experience with the service department. Everyone was professional, friendly and helpful throughout the entire process. My service advisor, Walter, kept me informed, and made sure everything was taken care of. I really appreciate the excellent customer service and would definitely recommend this dealerships service depar | Read Full Review
    8/18/2026 12:00:00 AM | Cars.com
  • ★★★★★ MGARCIAGOBLUE
    Arrived for my appointment early, was greeted and processed in immediately. Offered a ride or wait, chose not to wait. Quoted an approximate finish time, car was done early. | Read Full Review
    8/15/2026 12:00:00 AM | Cars.com
  • ★★★★★ s9mecham
    We went to five dealerships. Yours was by far the best. Were treated great and got The deal we were looking for. Good job. | Read Full Review
    8/15/2026 12:00:00 AM | Cars.com
  • ★★★★★ s9mecham
    We went to five dealerships. Yours was by far the best. Were treated great and got The deal we were looking for. Good job. | Read Full Review
    8/15/2026 12:00:00 AM | DealerRater
  • ★★★★★ MGARCIAGOBLUE
    Arrived for my appointment early, was greeted and processed in immediately. Offered a ride or wait, chose not to wait. Quoted an approximate finish time, car was done early. | Read Full Review
    8/15/2026 12:00:00 AM | DealerRater
  • ★★★★★ aennaeje
    Friendly staff that helps with any request. Very accommodating since my car had to be kept overnight. Clean facility. Easy communication. | Read Full Review
    8/13/2026 12:00:00 AM | DealerRater
  • ★★★★★ aennaeje
    Friendly staff that helps with any request. Very accommodating since my car had to be kept overnight. Clean facility. Easy communication. | Read Full Review
    8/13/2026 12:00:00 AM | Cars.com
  • ★★★★★ jenniferhull124
    Customer Service is always outstanding and service department is amzaing and easy to work with. Great Dealership! | Read Full Review
    8/12/2026 12:00:00 AM | Cars.com
  • ★★★★★ tgunk
    Laid back and polite. They met my needs and delivered quality service. Went beyond my expectations in a positive way. | Read Full Review
    8/12/2026 12:00:00 AM | Cars.com
  • ★★★★★ tgunk
    Laid back and polite. They met my needs and delivered quality service. Went beyond my expectations in a positive way. | Read Full Review
    8/12/2026 12:00:00 AM | DealerRater
  • ★★★★★ jenniferhull124
    Customer Service is always outstanding and service department is amzaing and easy to work with. Great Dealership! | Read Full Review
    8/12/2026 12:00:00 AM | DealerRater
  • ★★★★★ JULIE18KENDALL
    The service folks are the best! They always treat me professionally and answer my questions respectfully. Their work on my vehicle is always excellent. | Read Full Review
    8/11/2026 12:00:00 AM | DealerRater
  • ★★★★★ JULIE18KENDALL
    The service folks are the best! They always treat me professionally and answer my questions respectfully. Their work on my vehicle is always excellent. | Read Full Review
    8/11/2026 12:00:00 AM | Cars.com
  • ★★★★★ Sharron Dishongh
    | Read Full Review
    8/10/2026 12:00:00 AM | Google
  • ★★★★★ jelvinward
    Everyone is amazing great with communication. They explain everything very well to me.my car is always clean when I get it back. | Read Full Review
    8/9/2026 12:00:00 AM | DealerRater
  • ★★★★★ dvukelich
    Extraordinary service and courtesy make University. VW Mazzda. A pleasant place to shop. Definitely a winner. | Read Full Review
    8/9/2026 12:00:00 AM | DealerRater
  • ★★★★★ dvukelich
    Extraordinary service and courtesy make University. VW Mazzda. A pleasant place to shop. Definitely a winner. | Read Full Review
    8/9/2026 12:00:00 AM | Cars.com
  • ★★★★★ jelvinward
    Everyone is amazing great with communication. They explain everything very well to me.my car is always clean when I get it back. | Read Full Review
    8/9/2026 12:00:00 AM | Cars.com
  • ★★★★★ WABEITA01
    Everything was very smooth. I got in quickly and they did their job and I was out. | Read Full Review
    8/7/2026 12:00:00 AM | Cars.com
  • ★★★★★ WABEITA01
    Everything was very smooth. I got in quickly and they did their job and I was out. | Read Full Review
    8/7/2026 12:00:00 AM | DealerRater
  • ★★★★★ Jose
    It went very well. I was out og there with the hour. Walked me to my car and went home. The only thing I was expecting was to have my window on the car cleaned or vacuumed, but I guess you don't do that there. All in all, it was great. | Read Full Review
    8/6/2026 12:00:00 AM | DealerRater
  • ★★★★★ sunbrookheath
    I like it here, the folks are friendly and it is a clean and comfortable dealership | Read Full Review
    8/6/2026 12:00:00 AM | DealerRater
  • ★★★★★ mayaarmijo1
    Very excellent and time efficient! They made sure I was satisfied with my car issue. | Read Full Review
    8/6/2026 12:00:00 AM | DealerRater
  • ★★★★★ sunbrookheath
    I like it here, the folks are friendly and it is a clean and comfortable dealership | Read Full Review
    8/6/2026 12:00:00 AM | Cars.com
  • ★★★★★ Jose
    It went very well. I was out og there with the hour. Walked me to my car and went home. The only thing I was expecting was to have my window on the car cleaned or vacuumed, but I guess you don't do that there. All in all, it was great. | Read Full Review
    8/6/2026 12:00:00 AM | Cars.com
  • ★★★★★ mayaarmijo1
    Very excellent and time efficient! They made sure I was satisfied with my car issue. | Read Full Review
    8/6/2026 12:00:00 AM | Cars.com
  • ★★★★★ MARCUS.BURNETT83
    Very professional and helpful. Made the buying process as simple as they could...working around my schedule. | Read Full Review
    8/5/2026 12:00:00 AM | Cars.com
  • ★★★★★ NENENEKRIS
    My dad was very happy with his new car, and we’re were in and out in under 2 hours. | Read Full Review
    8/5/2026 12:00:00 AM | Cars.com
  • ★★★★★ rchaversang
    Justin was great. Oil change was done in a timely manner and they were able to replace my back windshield wiper. | Read Full Review
    8/5/2026 12:00:00 AM | Cars.com
  • ★★★★★ dhahitchcock
    Gave me a really good deal on the car. They’re honest and upfront very congenial and personable. Would recommend this dealer. | Read Full Review
    8/5/2026 12:00:00 AM | Cars.com
  • ★★★★★ AXEL
    This is the second car I purchased at University Volkswagen in 2 months. I feel that in both cases I received a very fair deal. Transactions were seamless and short. | Read Full Review
    8/5/2026 12:00:00 AM | Cars.com
  • ★★★★★ dhahitchcock
    Gave me a really good deal on the car. They’re honest and upfront very congenial and personable. Would recommend this dealer. | Read Full Review
    8/5/2026 12:00:00 AM | DealerRater
  • ★★★★★ MARCUS.BURNETT83
    Very professional and helpful. Made the buying process as simple as they could...working around my schedule. | Read Full Review
    8/5/2026 12:00:00 AM | DealerRater
  • ★★★★★ NENENEKRIS
    My dad was very happy with his new car, and we’re were in and out in under 2 hours. | Read Full Review
    8/5/2026 12:00:00 AM | DealerRater
  • ★★★★★ AXEL
    This is the second car I purchased at University Volkswagen in 2 months. I feel that in both cases I received a very fair deal. Transactions were seamless and short. | Read Full Review
    8/5/2026 12:00:00 AM | DealerRater
  • ★★★★★ rchaversang
    Justin was great. Oil change was done in a timely manner and they were able to replace my back windshield wiper. | Read Full Review
    8/5/2026 12:00:00 AM | DealerRater
  • ★★★★★ epg1989
    Nice and clean, great customer service. A lot of knowledgeable associates. It was fast quick and easy | Read Full Review
    8/4/2026 12:00:00 AM | DealerRater
  • ★★★★★ epg1989
    Nice and clean, great customer service. A lot of knowledgeable associates. It was fast quick and easy | Read Full Review
    8/4/2026 12:00:00 AM | Cars.com
  • ★★★★★ NOTNCT
    Better than any other dealersship that I've ever purchased a car from. They show me the issues with my vehicle via video on their tablet. They pick you up or send you home with Lyft as needed. I am quite satisfied with the dealership. | Read Full Review
    8/2/2026 12:00:00 AM | Cars.com
  • ★★★★★ 42wanderever
    I am satisfied with the service I received from Mr. Sergio Ochoa, salesman. Over a two period, he keeper me informed and was helpful in my decision making. Also, the manager thoroughly explained my options. | Read Full Review
    8/2/2026 12:00:00 AM | Cars.com
  • ★★★★★ 42wanderever
    I am satisfied with the service I received from Mr. Sergio Ochoa, salesman. Over a two period, he keeper me informed and was helpful in my decision making. Also, the manager thoroughly explained my options. | Read Full Review
    8/2/2026 12:00:00 AM | DealerRater
  • ★★★★★ NOTNCT
    Better than any other dealersship that I've ever purchased a car from. They show me the issues with my vehicle via video on their tablet. They pick you up or send you home with Lyft as needed. I am quite satisfied with the dealership. | Read Full Review
    8/2/2026 12:00:00 AM | DealerRater
  • ★★★★★ tremainegal
    Great service department from checking in to pickup up vehicle, will definitely return for future maintenance. | Read Full Review
    8/1/2026 12:00:00 AM | DealerRater
  • ★★★★★ DALEJUSTUS9
    Each visit to UVM has been enjoyable. Staff is very knowledgeable and friendly. Work performed was efficient and satisfying. | Read Full Review
    8/1/2026 12:00:00 AM | DealerRater
  • ★★★★★ Charlie
    This is the 2nd Mazda I have purchase at University Mazda! Great product., great service!! | Read Full Review
    8/1/2026 12:00:00 AM | DealerRater
  • ★★★★★ DALEJUSTUS9
    Each visit to UVM has been enjoyable. Staff is very knowledgeable and friendly. Work performed was efficient and satisfying. | Read Full Review
    8/1/2026 12:00:00 AM | Cars.com
  • ★★★★★ tremainegal
    Great service department from checking in to pickup up vehicle, will definitely return for future maintenance. | Read Full Review
    8/1/2026 12:00:00 AM | Cars.com
  • ★★★★★ Charlie
    This is the 2nd Mazda I have purchase at University Mazda! Great product., great service!! | Read Full Review
    8/1/2026 12:00:00 AM | Cars.com
  • ★★★★★ CDOVALLE
    University Volkswagen is by far the best dealership for both sales and service. I have owned VWs for 32 years and wouldn’t want to have another vehicle besides a VW and I wouldn’t want to buy one or have one serviced anywhere else besides Univeristy VW. The VW sales team and service teams are outstanding. Shaundra Franklin and Chelvi | Read Full Review
    7/31/2026 12:00:00 AM | Cars.com
  • ★★★★★ jazmine241
    The team was very thorough and communicated through the whole process. They were able to replace my battery under warranty | Read Full Review
    7/31/2026 12:00:00 AM | Cars.com
  • ★★★★★ DRCOHN4253
    the service department was very good, efficient and friendly and they fixed my car quickly | Read Full Review
    7/31/2026 12:00:00 AM | Cars.com
  • ★★★★★ CDOVALLE
    University Volkswagen is by far the best dealership for both sales and service. I have owned VWs for 32 years and wouldn’t want to have another vehicle besides a VW and I wouldn’t want to buy one or have one serviced anywhere else besides Univeristy VW. The VW sales team and service teams are outstanding. Shaundra Franklin and Chelvi | Read Full Review
    7/31/2026 12:00:00 AM | DealerRater
  • ★★★★★ DRCOHN4253
    the service department was very good, efficient and friendly and they fixed my car quickly | Read Full Review
    7/31/2026 12:00:00 AM | DealerRater
  • ★★★★★ jazmine241
    The team was very thorough and communicated through the whole process. They were able to replace my battery under warranty | Read Full Review
    7/31/2026 12:00:00 AM | DealerRater
  • ★★★★★ li_isaacs
    Rebecca did an amazing job selling me the car I wanted and making it an easy transaction. She is friendly, courteous, and professional | Read Full Review
    7/30/2026 12:00:00 AM | DealerRater
  • ★★★★★ li_isaacs
    Rebecca did an amazing job selling me the car I wanted and making it an easy transaction. She is friendly, courteous, and professional | Read Full Review
    7/30/2026 12:00:00 AM | Cars.com
  • ★★★★★ receptive22
    Reasonable wait time for a repair appointment. Rapid repair and complete car inspection with recommendations for future repairs. | Read Full Review
    7/28/2026 12:00:00 AM | Cars.com
  • ★★★★★ receptive22
    Reasonable wait time for a repair appointment. Rapid repair and complete car inspection with recommendations for future repairs. | Read Full Review
    7/28/2026 12:00:00 AM | DealerRater
  • ★★★★★ linda.neuman
    They were great! I made an appointment for a 30,000 service & check engine light. They got it in right away & the service tech sent a video within a few hours showed me what he had done & what he found. Later the service rep called & explained again what they had found. The battery needed to be replaced. I asked him why with a vehicl | Read Full Review
    7/26/2026 12:00:00 AM | DealerRater
  • ★★★★★ amylermuseaux
    Service rep Justin was very friendly. The service was completed in bout an hour which made waiting for the service not seem so long. | Read Full Review
    7/26/2026 12:00:00 AM | DealerRater
  • ★★★★★ amerrod
    Excellent warranty service and delivery of vehicle was very timely. Easy check in with ride share during the service appointment. | Read Full Review
    7/26/2026 12:00:00 AM | DealerRater
  • ★★★★★ uranga26
    Very good Sometimes saying "good" isn't enough; it is far better to say "excellent" in every respect. | Read Full Review
    7/26/2026 12:00:00 AM | DealerRater
  • ★★★★★ linda.neuman
    They were great! I made an appointment for a 30,000 service & check engine light. They got it in right away & the service tech sent a video within a few hours showed me what he had done & what he found. Later the service rep called & explained again what they had found. The battery needed to be replaced. I asked him why with a vehicl | Read Full Review
    7/26/2026 12:00:00 AM | Cars.com
  • ★★★★★ amylermuseaux
    Service rep Justin was very friendly. The service was completed in bout an hour which made waiting for the service not seem so long. | Read Full Review
    7/26/2026 12:00:00 AM | Cars.com
  • ★★★★★ uranga26
    Very good Sometimes saying "good" isn't enough; it is far better to say "excellent" in every respect. | Read Full Review
    7/26/2026 12:00:00 AM | Cars.com
  • ★★★★★ amerrod
    Excellent warranty service and delivery of vehicle was very timely. Easy check in with ride share during the service appointment. | Read Full Review
    7/26/2026 12:00:00 AM | Cars.com
  • ★★★★★ eacurrier13
    They got me in the day before my appointment. They were very quick, very kind, and my car is working great. | Read Full Review
    7/25/2026 12:00:00 AM | DealerRater
  • ★★★★★ kathymignardot
    The staff there is very nice and very knowledgeable. Very patient with all your questions. And concerns.. | Read Full Review
    7/25/2026 12:00:00 AM | DealerRater
  • ★★★★★ LHMATRUJILLO
    Took the car in for the scheduled oil change and tire rotation. Very satisfied with the service. | Read Full Review
    7/25/2026 12:00:00 AM | DealerRater
  • ★★★★★ kathymignardot
    The staff there is very nice and very knowledgeable. Very patient with all your questions. And concerns.. | Read Full Review
    7/25/2026 12:00:00 AM | Cars.com
  • ★★★★★ LHMATRUJILLO
    Took the car in for the scheduled oil change and tire rotation. Very satisfied with the service. | Read Full Review
    7/25/2026 12:00:00 AM | Cars.com
  • ★★★★★ eacurrier13
    They got me in the day before my appointment. They were very quick, very kind, and my car is working great. | Read Full Review
    7/25/2026 12:00:00 AM | Cars.com
  • ★★★★★ garland2786398
    Very nice were fast and helpful sale person was very helpful and explained the procedd | Read Full Review
    7/24/2026 12:00:00 AM | DealerRater
  • ★★★★★ msampson2389
    they were great and helped me with everything i needed and got me a good deal | Read Full Review
    7/24/2026 12:00:00 AM | DealerRater
  • ★★★★★ garland2786398
    Very nice were fast and helpful sale person was very helpful and explained the procedd | Read Full Review
    7/24/2026 12:00:00 AM | Cars.com
  • ★★★★★ msampson2389
    they were great and helped me with everything i needed and got me a good deal | Read Full Review
    7/24/2026 12:00:00 AM | Cars.com
  • ★★★★★ cgn1976
    Great dealer, great car, great deal. Its my 2nd car purchased from them. very happy! | Read Full Review
    7/23/2026 12:00:00 AM | DealerRater
  • ★★★★★ cgn1976
    Great dealer, great car, great deal. Its my 2nd car purchased from them. very happy! | Read Full Review
    7/23/2026 12:00:00 AM | Cars.com
  • ★★★★★ THANDIEKUNKA
    I enjoyed my service although it took longer than I thought. The staff was kind and knowledgeable. | Read Full Review
    7/23/2026 12:00:00 AM | DealerRater
  • ★★★★★ THANDIEKUNKA
    I enjoyed my service although it took longer than I thought. The staff was kind and knowledgeable. | Read Full Review
    7/23/2026 12:00:00 AM | Cars.com
  • ★★★★★ Nora M
    Thanks for looking into the loose under carriage. I would hope in the future this is covered with warranty just after service. | Read Full Review
    7/21/2026 12:00:00 AM | Cars.com
  • ★★★★★ dutchnm
    Chris Wellner was incredibly helpful. Having bought my Golf in Germany, the VIN wasn't available in the US system. Chris offered suggestions on who to call to fix the problem. He also offered honest suggestions on some tire issues. I couldn't be happier with the service at University Volkswagen. | Read Full Review
    7/21/2026 12:00:00 AM | Cars.com
  • ★★★★★ dutchnm
    Chris Wellner was incredibly helpful. Having bought my Golf in Germany, the VIN wasn't available in the US system. Chris offered suggestions on who to call to fix the problem. He also offered honest suggestions on some tire issues. I couldn't be happier with the service at University Volkswagen. | Read Full Review
    7/21/2026 12:00:00 AM | DealerRater
  • ★★★★★ Nora M
    Thanks for looking into the loose under carriage. I would hope in the future this is covered with warranty just after service. | Read Full Review
    7/21/2026 12:00:00 AM | DealerRater
  • ★★★★★ Carla
    I emailed to ask about a certain vehicle I've been on their lot for over 60 days. I requested a breakdown of all the fees. All the response I got from a Jenny was come in and we'll talk about it. Come in and we'll do this in that. My family owned a dealership for many many years and I was interested in getting the final cost out the | Read Full Review
    7/20/2026 12:00:00 AM | Google
  • ★★★★★ PIKESTER5
    Charles and Chelvin made the purchasing process quick and easy. I never felt pressured into buying all the extras, and they answered all my questions. | Read Full Review
    7/19/2026 12:00:00 AM | DealerRater
  • ★★★★★ PIKESTER5
    Charles and Chelvin made the purchasing process quick and easy. I never felt pressured into buying all the extras, and they answered all my questions. | Read Full Review
    7/19/2026 12:00:00 AM | Cars.com
  • ★★★★★ JVANARSDEL
    Excellent service, as always. I have been a customer at University Volkswagen for over 20 years. I have purchased and serviced many cars there. | Read Full Review
    7/18/2026 12:00:00 AM | Cars.com
  • ★★★★★ JVANARSDEL
    Excellent service, as always. I have been a customer at University Volkswagen for over 20 years. I have purchased and serviced many cars there. | Read Full Review
    7/18/2026 12:00:00 AM | DealerRater
  • ★★★★★ Carla
    If you want to be told your vehicle is a piece of crap because it is older, this is your kind of place, it’s not mine. I won’t be back! | Read Full Review
    7/18/2026 12:00:00 AM | DealerRater
  • ★★★★★ mari mata
    | Read Full Review
    7/18/2026 12:00:00 AM | Google
  • ★★★★★ Carla
    If you want to be told your vehicle is a piece of crap because it is older, this is your kind of place, it’s not mine. I won’t be back! | Read Full Review
    7/18/2026 12:00:00 AM | Cars.com
  • ★★★★★ Yaritzalopezbaez
    Great customer service. They helped me with I needed. Justin is a great guy took very good care of my needs. | Read Full Review
    7/17/2026 12:00:00 AM | Cars.com
  • ★★★★★ Yaritzalopezbaez
    Great customer service. They helped me with I needed. Justin is a great guy took very good care of my needs. | Read Full Review
    7/17/2026 12:00:00 AM | DealerRater
  • ★★★★★ mikemontes
    You sold a car to a person who is using my email for all their communications with you. I’ve reached out but no reply. Do better | Read Full Review
    7/17/2026 12:00:00 AM | DealerRater
  • ★★★★★ mikemontes
    You sold a car to a person who is using my email for all their communications with you. I’ve reached out but no reply. Do better | Read Full Review
    7/17/2026 12:00:00 AM | Cars.com
  • ★★★★★ bemyguest12
    Great group of people from the ones that schedule the appointment to the ones that greet me to do the service on my vehicle and we can’t forget the ones that work on my car. Thanks university your service department rocks. I feel comfortable when I take my car in and put it in there hands. I recommend them to everyone that needs a li | Read Full Review
    7/15/2026 12:00:00 AM | Cars.com
  • ★★★★★ locontoofnm
    Great service. took good care of me. Ill return their for all service on my Mazda. I would be foolish not to | Read Full Review
    7/15/2026 12:00:00 AM | Cars.com
  • ★★★★★ curtiskitts
    I hate being assigned homework from a company that I am a customer of, knock it off already! Other than that you did a good job on my recent VW service, if you hadn't I would certainly have let you know. There! That was over 60 words. Do I get a gold star? Are you going to hang this on the break room fridge? :-D | Read Full Review
    7/15/2026 12:00:00 AM | Cars.com
  • ★★★★★ locontoofnm
    Great service. took good care of me. Ill return their for all service on my Mazda. I would be foolish not to | Read Full Review
    7/15/2026 12:00:00 AM | DealerRater
  • ★★★★★ curtiskitts
    I hate being assigned homework from a company that I am a customer of, knock it off already! Other than that you did a good job on my recent VW service, if you hadn't I would certainly have let you know. There! That was over 60 words. Do I get a gold star? Are you going to hang this on the break room fridge? :-D | Read Full Review
    7/15/2026 12:00:00 AM | DealerRater
  • ★★★★★ bemyguest12
    Great group of people from the ones that schedule the appointment to the ones that greet me to do the service on my vehicle and we can’t forget the ones that work on my car. Thanks university your service department rocks. I feel comfortable when I take my car in and put it in there hands. I recommend them to everyone that needs a li | Read Full Review
    7/15/2026 12:00:00 AM | DealerRater
  • ★★★★★ mdbabq
    I have been leasing from University Volkswagen for 20 years. Every lease and service has been a pleasure. My latest service experience was exceptional. No appointment with a perceived heating issue was exceptional. Loaner car,daily updates and very satisfied resolution. | Read Full Review
    7/14/2026 12:00:00 AM | DealerRater
  • ★★★★★ mdbabq
    I have been leasing from University Volkswagen for 20 years. Every lease and service has been a pleasure. My latest service experience was exceptional. No appointment with a perceived heating issue was exceptional. Loaner car,daily updates and very satisfied resolution. | Read Full Review
    7/14/2026 12:00:00 AM | Cars.com
  • ★★★★★ RUGBYROYTAYLOR
    The people were friendly. The facility was excellent and they took very good care of. | Read Full Review
    7/12/2026 12:00:00 AM | Cars.com
  • ★★★★★ RUGBYROYTAYLOR
    The people were friendly. The facility was excellent and they took very good care of. | Read Full Review
    7/12/2026 12:00:00 AM | DealerRater
  • ★★★★★ jeaniedilliner
    The service department are very professional and friendly. I am very satisfied with their service. | Read Full Review
    7/11/2026 12:00:00 AM | DealerRater
  • ★★★★★ jeaniedilliner
    The service department are very professional and friendly. I am very satisfied with their service. | Read Full Review
    7/11/2026 12:00:00 AM | Cars.com
  • ★★★★★ h.frankx61
    Hello, I think your service was good cuz of the helpful information on the vehicle and the vedio. Thank you so much | Read Full Review
    7/10/2026 12:00:00 AM | Cars.com
  • ★★★★★ h.frankx61
    Hello, I think your service was good cuz of the helpful information on the vehicle and the vedio. Thank you so much | Read Full Review
    7/10/2026 12:00:00 AM | DealerRater
  • ★★★★★ pdesantis9999
    I explicitly told the person in charge of my service requests verbally that I had two additional minor issues he needed to be sure to attend to (tire pressure light on despite tire pressure normal and cannot reset milage between gas fillups). Neither were taken care of. His solution was bring it back in and waste another xxxxing hour | Read Full Review
    7/10/2026 12:00:00 AM | DealerRater
  • ★★★★★ pdesantis9999
    I explicitly told the person in charge of my service requests verbally that I had two additional minor issues he needed to be sure to attend to (tire pressure light on despite tire pressure normal and cannot reset milage between gas fillups). Neither were taken care of. His solution was bring it back in and waste another xxxxing hour | Read Full Review
    7/10/2026 12:00:00 AM | Cars.com
  • ★★★★★ KYRIA.LUCERO
    Great, friendly, no pressure dealership! The staff are helpful, kind and considerate. Making a deal is easy and all information is given up front so you know what to expect when signing the financing documents. | Read Full Review
    7/8/2026 12:00:00 AM | Cars.com
  • ★★★★★ SHELBIETEASLEY531
    Rebecca was awesome really the whole team very helpful and easy to work with this is my second car with them | Read Full Review
    7/8/2026 12:00:00 AM | Cars.com
  • ★★★★★ SJNOLL22
    Competent, pleasant and welcoming overall. Chris facilitated "loaner," gave a thorough explanation of both recall and standard maintenance for my EV. Finances are tight and I was especially grateful for his advice on what could wait until next scheduled maintenance. I have consistently experienced excellent service here - even as an | Read Full Review
    7/8/2026 12:00:00 AM | Cars.com
  • ★★★★★ KYRIA.LUCERO
    Great, friendly, no pressure dealership! The staff are helpful, kind and considerate. Making a deal is easy and all information is given up front so you know what to expect when signing the financing documents. | Read Full Review
    7/8/2026 12:00:00 AM | DealerRater
  • ★★★★★ SHELBIETEASLEY531
    Rebecca was awesome really the whole team very helpful and easy to work with this is my second car with them | Read Full Review
    7/8/2026 12:00:00 AM | DealerRater
  • ★★★★★ SJNOLL22
    Competent, pleasant and welcoming overall. Chris facilitated "loaner," gave a thorough explanation of both recall and standard maintenance for my EV. Finances are tight and I was especially grateful for his advice on what could wait until next scheduled maintenance. I have consistently experienced excellent service here - even as an | Read Full Review
    7/8/2026 12:00:00 AM | DealerRater
  • ★★★★★ elenitaa
    Keweka and Chelvin were great to work with, I love my Jetta Sport and the buying process was seamless! | Read Full Review
    7/7/2026 12:00:00 AM | DealerRater
  • ★★★★★ LYNNFOSTER5
    Great customer service. Everyone I dealt with was friendly and helpful. I was not offered popcorn though. | Read Full Review
    7/7/2026 12:00:00 AM | DealerRater
  • ★★★★★ nlee3113
    I have been a customer since I bought my car here almost 9 years ago, and I have had excellent service and interaction with staff. | Read Full Review
    7/7/2026 12:00:00 AM | DealerRater
  • ★★★★★ kcbassclef
    Shaundra and Chelvin have been wonderful to work with. Our VW buy was easy and they helped make the financing go much more smoothly. | Read Full Review
    7/7/2026 12:00:00 AM | DealerRater
  • ★★★★★ MYOARKITECTUR
    No matter the staff or time or the day I, I always receive great service. Work is always completed on time and I appreciate the communication via text messages and videos. | Read Full Review
    7/7/2026 12:00:00 AM | DealerRater
  • ★★★★★ elenitaa
    Keweka and Chelvin were great to work with, I love my Jetta Sport and the buying process was seamless! | Read Full Review
    7/7/2026 12:00:00 AM | Cars.com
  • ★★★★★ LYNNFOSTER5
    Great customer service. Everyone I dealt with was friendly and helpful. I was not offered popcorn though. | Read Full Review
    7/7/2026 12:00:00 AM | Cars.com
  • ★★★★★ MYOARKITECTUR
    No matter the staff or time or the day I, I always receive great service. Work is always completed on time and I appreciate the communication via text messages and videos. | Read Full Review
    7/7/2026 12:00:00 AM | Cars.com
  • ★★★★★ nlee3113
    I have been a customer since I bought my car here almost 9 years ago, and I have had excellent service and interaction with staff. | Read Full Review
    7/7/2026 12:00:00 AM | Cars.com
  • ★★★★★ kcbassclef
    Shaundra and Chelvin have been wonderful to work with. Our VW buy was easy and they helped make the financing go much more smoothly. | Read Full Review
    7/7/2026 12:00:00 AM | Cars.com
  • ★★★★★ service@abqvwmazda.com
    Everything went well. We have never experienced anything but top notch service. The popcorn in the lobby is fantastic. The service department is why we continue buying cars at University Motors. | Read Full Review
    7/6/2026 12:00:00 AM | Cars.com
  • ★★★★★ mtgrijalva
    Good communication and response to questions/concerns. Work was completed quick and appears to be of good quality. We've been a customer of University VW for a while and have always gotten satisfactory customer service. Would recommend. | Read Full Review
    7/6/2026 12:00:00 AM | Cars.com
  • ★★★★★ michellehaubert
    Excellent customer service. Always appreciate the video showing the inspection and allowing me a look at what the service department is seeing. | Read Full Review
    7/6/2026 12:00:00 AM | Cars.com
  • ★★★★★ service@abqvwmazda.com
    Everything went well. We have never experienced anything but top notch service. The popcorn in the lobby is fantastic. The service department is why we continue buying cars at University Motors. | Read Full Review
    7/6/2026 12:00:00 AM | DealerRater
  • ★★★★★ mtgrijalva
    Good communication and response to questions/concerns. Work was completed quick and appears to be of good quality. We've been a customer of University VW for a while and have always gotten satisfactory customer service. Would recommend. | Read Full Review
    7/6/2026 12:00:00 AM | DealerRater
  • ★★★★★ michellehaubert
    Excellent customer service. Always appreciate the video showing the inspection and allowing me a look at what the service department is seeing. | Read Full Review
    7/6/2026 12:00:00 AM | DealerRater
  • ★★★★★ sm.bumstead
    They have been good to me since I bought my car there 7 years ago. I live in Colorado & they accommodate me & my car every time I am in town. My service tech, Walter, is fabulous, we have a plan going forward. I appreciate that very much. The dealership in all departments seem to get what needs to be done, done. | Read Full Review
    7/5/2026 12:00:00 AM | DealerRater
  • ★★★★★ jky222
    Very pleasant experience. Worked with Anthony who helped us out and answered all our questions. The staff including the sales manager, Stacey, stayed past closing time to close out the purchase. Very appreciated. | Read Full Review
    7/5/2026 12:00:00 AM | DealerRater
  • ★★★★★ sm.bumstead
    They have been good to me since I bought my car there 7 years ago. I live in Colorado & they accommodate me & my car every time I am in town. My service tech, Walter, is fabulous, we have a plan going forward. I appreciate that very much. The dealership in all departments seem to get what needs to be done, done. | Read Full Review
    7/5/2026 12:00:00 AM | Cars.com
  • ★★★★★ jky222
    Very pleasant experience. Worked with Anthony who helped us out and answered all our questions. The staff including the sales manager, Stacey, stayed past closing time to close out the purchase. Very appreciated. | Read Full Review
    7/5/2026 12:00:00 AM | Cars.com
  • ★★★★★ 20stralsund25
    I recommend this dealership for its excellent workmanship and pleasant environment. No long waiting time | Read Full Review
    7/4/2026 12:00:00 AM | Cars.com
  • ★★★★★ lhogan4720
    I was greeted by the Service Advisor by my formal name as I exited my car which I thought was nice and I prefer as I'm older. The only suggestion I can make would be to indicate the slightly more thick oil I requested. (5W30) My receipt which only indicates the OEM recommended (0W20) and I don't have a way to know if my request was a | Read Full Review
    7/4/2026 12:00:00 AM | Cars.com
  • ★★★★★ waltercordova7
    The team at Mazda was super professional. Walter was at the desk and help me great guy always very personable and makes us feel comfortable. Explained everything to us and took great care of my vehicle. | Read Full Review
    7/4/2026 12:00:00 AM | Cars.com
  • ★★★★★ stacey30
    Great service department! They were quick to respond with updates. I am very happy with that I bought my Mazda CX70 at this dealership. | Read Full Review
    7/4/2026 12:00:00 AM | Cars.com
  • ★★★★★ GLENCLARK6517
    When I moved back to NM, I asked my Chicago VW dealer which dealership I should get set up with here, and after asking around, he said hands down University VW. So I have been coming here since 2019 to service my VW Tiguan, and when it was time to start shopping for replacement vehicle, this was my first stop. I talked with Walter in | Read Full Review
    7/4/2026 12:00:00 AM | Cars.com
  • ★★★★★ stacey30
    Great service department! They were quick to respond with updates. I am very happy with that I bought my Mazda CX70 at this dealership. | Read Full Review
    7/4/2026 12:00:00 AM | DealerRater
  • ★★★★★ 20stralsund25
    I recommend this dealership for its excellent workmanship and pleasant environment. No long waiting time | Read Full Review
    7/4/2026 12:00:00 AM | DealerRater
  • ★★★★★ GLENCLARK6517
    When I moved back to NM, I asked my Chicago VW dealer which dealership I should get set up with here, and after asking around, he said hands down University VW. So I have been coming here since 2019 to service my VW Tiguan, and when it was time to start shopping for replacement vehicle, this was my first stop. I talked with Walter in | Read Full Review
    7/4/2026 12:00:00 AM | DealerRater
  • ★★★★★ waltercordova7
    The team at Mazda was super professional. Walter was at the desk and help me great guy always very personable and makes us feel comfortable. Explained everything to us and took great care of my vehicle. | Read Full Review
    7/4/2026 12:00:00 AM | DealerRater
  • ★★★★★ lhogan4720
    I was greeted by the Service Advisor by my formal name as I exited my car which I thought was nice and I prefer as I'm older. The only suggestion I can make would be to indicate the slightly more thick oil I requested. (5W30) My receipt which only indicates the OEM recommended (0W20) and I don't have a way to know if my request was a | Read Full Review
    7/4/2026 12:00:00 AM | DealerRater
  • ★★★★★ the19gunny47
    Wrong part ordered. Still not the greatest place to rely on. Will consider another dealer. | Read Full Review
    7/4/2026 12:00:00 AM | DealerRater
  • ★★★★★ the19gunny47
    Wrong part ordered. Still not the greatest place to rely on. Will consider another dealer. | Read Full Review
    7/4/2026 12:00:00 AM | Cars.com
  • ★★★★★ J
    Convenient local dealership. Quick response. Made one phone call, Anthony Panto answered and I let him know I had a 2 hour window to buy a Mazda 3. Anthony said he could help out and I mentioned I’d be at the shop at or before 1:30 PM. I arrived and another employee got Anthony to meet me to look at vehicles. | Read Full Review
    7/3/2026 12:00:00 AM | Cars.com
  • ★★★★★ PHPATTON12
    I bought a new vehicle from University Volkswagen. The whole process was very smooth and easy, no real pressure to buy. Riley my sales person was excellent. | Read Full Review
    7/3/2026 12:00:00 AM | Cars.com
  • ★★★★★ STACY33WHITE
    Albert was absolutely wonderful! He was informative friendly. I loved the video that they gave of the nail in my tire and I would recommend the service department over and over and over again. Best customer service I’ve ever received! | Read Full Review
    7/3/2026 12:00:00 AM | Cars.com
  • ★★★★★ mdearing5
    While we had to bring the car in twice to get it fixed completely, it was relatively painless. Walter was absolutely amazing and very kind. Special shout out to him! | Read Full Review
    7/3/2026 12:00:00 AM | Cars.com
  • ★★★★★ PHPATTON12
    I bought a new vehicle from University Volkswagen. The whole process was very smooth and easy, no real pressure to buy. Riley my sales person was excellent. | Read Full Review
    7/3/2026 12:00:00 AM | DealerRater
  • ★★★★★ STACY33WHITE
    Albert was absolutely wonderful! He was informative friendly. I loved the video that they gave of the nail in my tire and I would recommend the service department over and over and over again. Best customer service I’ve ever received! | Read Full Review
    7/3/2026 12:00:00 AM | DealerRater
  • ★★★★★ mdearing5
    While we had to bring the car in twice to get it fixed completely, it was relatively painless. Walter was absolutely amazing and very kind. Special shout out to him! | Read Full Review
    7/3/2026 12:00:00 AM | DealerRater
  • ★★★★★ J
    Convenient local dealership. Quick response. Made one phone call, Anthony Panto answered and I let him know I had a 2 hour window to buy a Mazda 3. Anthony said he could help out and I mentioned I’d be at the shop at or before 1:30 PM. I arrived and another employee got Anthony to meet me to look at vehicles. I told Anthony my criter | Read Full Review
    7/3/2026 12:00:00 AM | DealerRater
  • ★★★★★ gretlh
    I have used this service center for years. Realized that they are very expensive. Did some research on what a brake flushes and coolant flush cost elsewhere and realized it was half of what you charge. | Read Full Review
    7/3/2026 12:00:00 AM | DealerRater
  • ★★★★★ gretlh
    I have used this service center for years. Realized that they are very expensive. Did some research on what a brake flushes and coolant flush cost elsewhere and realized it was half of what you charge. | Read Full Review
    7/3/2026 12:00:00 AM | Cars.com
  • ★★★★★ FROSTYSANCHEZ
    I am more than happy with my new Atlas Peak Edition. The dealership was nice, the salesperson, manager, and service department were great. | Read Full Review
    7/1/2026 12:00:00 AM | Cars.com
  • ★★★★★ FROSTYSANCHEZ
    I am more than happy with my new Atlas Peak Edition. The dealership was nice, the salesperson, manager, and service department were great. | Read Full Review
    7/1/2026 12:00:00 AM | DealerRater
  • ★★★★★ CPEREZ_310
    The staff were friendly and polite. Went in for a problem I already knew I had but had to pay $200 for them to diagnose it themselves. Then was told the order was on back order for a few months. Biggest issue is they no longer have afternoon appointments available so I had to take time off to go in the morning. This all could have be | Read Full Review
    7/1/2026 12:00:00 AM | DealerRater
  • ★★★★★ CPEREZ_310
    The staff were friendly and polite. Went in for a problem I already knew I had but had to pay $200 for them to diagnose it themselves. Then was told the order was on back order for a few months. Biggest issue is they no longer have afternoon appointments available so I had to take time off to go in the morning. This all could have be | Read Full Review
    7/1/2026 12:00:00 AM | Cars.com
  • ★★★★★ monie1955
    I have always received excellent service from University dealership from the first phone call until I pick up my car. The staff are professional, knowledgeable, and thorough each time I have my car serviced. | Read Full Review
    6/30/2026 12:00:00 AM | Cars.com
  • ★★★★★ ALARCONG65
    The service was excellent. The communication with the service department was great, all my concerns were answered and all my phone calls were answered or returned. | Read Full Review
    6/30/2026 12:00:00 AM | Cars.com
  • ★★★★★ fender.ah
    Awesome crew from sales to techs and in the parts department. I love my Tiguan | Read Full Review
    6/30/2026 12:00:00 AM | Cars.com
  • ★★★★★ ACUMICHAEL
    This dealership is always clean and the staff is very professional and informative. The service advisor always has kept me informed and delivered on time | Read Full Review
    6/30/2026 12:00:00 AM | Cars.com
  • ★★★★★ SARVARHONK
    Employee was friendly, very polite, very helpful. There is welcoming atmosphere. Very nice. We got all the information about our car | Read Full Review
    6/30/2026 12:00:00 AM | Cars.com
  • ★★★★★ fender.ah
    Awesome crew from sales to techs and in the parts department. I love my Tiguan | Read Full Review
    6/30/2026 12:00:00 AM | DealerRater
  • ★★★★★ monie1955
    I have always received excellent service from University dealership from the first phone call until I pick up my car. The staff are professional, knowledgeable, and thorough each time I have my car serviced. | Read Full Review
    6/30/2026 12:00:00 AM | DealerRater
  • ★★★★★ ACUMICHAEL
    This dealership is always clean and the staff is very professional and informative. The service advisor always has kept me informed and delivered on time | Read Full Review
    6/30/2026 12:00:00 AM | DealerRater
  • ★★★★★ SARVARHONK
    Employee was friendly, very polite, very helpful. There is welcoming atmosphere. Very nice. We got all the information about our car | Read Full Review
    6/30/2026 12:00:00 AM | DealerRater
  • ★★★★★ ALARCONG65
    The service was excellent. The communication with the service department was great, all my concerns were answered and all my phone calls were answered or returned. | Read Full Review
    6/30/2026 12:00:00 AM | DealerRater
  • ★★★★★ oscar.falso
    Excellent service department, friendly and knowledgeable staff, Walter was great he kept me informed about my vehicle all the time. | Read Full Review
    6/29/2026 12:00:00 AM | DealerRater
  • ★★★★★ sweetco2001
    Everything went well. The employees were nice and helpful. I was to purchase a vehicle quick and easy! | Read Full Review
    6/29/2026 12:00:00 AM | DealerRater
  • ★★★★★ oscar.falso
    Excellent service department, friendly and knowledgeable staff, Walter was great he kept me informed about my vehicle all the time. | Read Full Review
    6/29/2026 12:00:00 AM | Cars.com
  • ★★★★★ sweetco2001
    Everything went well. The employees were nice and helpful. I was to purchase a vehicle quick and easy! | Read Full Review
    6/29/2026 12:00:00 AM | Cars.com
  • ★★★★★ rchristman11
    Wonderful, fast, and simple process! Friendly staff and great inventory. One of the best vehicle purchases. | Read Full Review
    6/28/2026 12:00:00 AM | Cars.com
  • ★★★★★ BERNIET550@gmail.com
    Had problems with my credit being frozen Employees were very patient for the 3 hours it took me to sort it out | Read Full Review
    6/28/2026 12:00:00 AM | Cars.com
  • ★★★★★ Wraith2040k
    Very nice great people yes love all thank you for help every time I’m there | Read Full Review
    6/28/2026 12:00:00 AM | Cars.com
  • ★★★★★ Wraith2040k
    Very nice great people yes love all thank you for help every time I’m there | Read Full Review
    6/28/2026 12:00:00 AM | DealerRater
  • ★★★★★ rchristman11
    Wonderful, fast, and simple process! Friendly staff and great inventory. One of the best vehicle purchases. | Read Full Review
    6/28/2026 12:00:00 AM | DealerRater
  • ★★★★★ BERNIET550@gmail.com
    Had problems with my credit being frozen Employees were very patient for the 3 hours it took me to sort it out | Read Full Review
    6/28/2026 12:00:00 AM | DealerRater
  • ★★★★★ COOPSELLS
    Great Service Team. Quick diagnosis and back on the road in no time. VW warranty policy wins the award ! | Read Full Review
    6/27/2026 12:00:00 AM | DealerRater
  • ★★★★★ jcasaus2
    Briley the salesperson was awesome answered all our questions , he was real easy to talk to. Everyone else was great also. Would definitely recommend to other people if they are in the market for amazda or Volkswagen. | Read Full Review
    6/27/2026 12:00:00 AM | DealerRater
  • ★★★★★ balug5280
    Great service and friendly staff. They completed the work on time and kept me updated throughout the process. Very satisfied with the experience | Read Full Review
    6/27/2026 12:00:00 AM | DealerRater
  • ★★★★★ jcasaus2
    Briley the salesperson was awesome answered all our questions , he was real easy to talk to. Everyone else was great also. Would definitely recommend to other people if they are in the market for amazda or Volkswagen. | Read Full Review
    6/27/2026 12:00:00 AM | Cars.com
  • ★★★★★ COOPSELLS
    Great Service Team. Quick diagnosis and back on the road in no time. VW warranty policy wins the award ! | Read Full Review
    6/27/2026 12:00:00 AM | Cars.com
  • ★★★★★ balug5280
    Great service and friendly staff. They completed the work on time and kept me updated throughout the process. Very satisfied with the experience | Read Full Review
    6/27/2026 12:00:00 AM | Cars.com
  • ★★★★★ wintheiserm
    There was some initial confusion regarding my contact information matching the car being serviced. Unusually expensive repair. | Read Full Review
    6/27/2026 12:00:00 AM | Cars.com
  • ★★★★★ JESSE.AMADOR
    Was very clean place with quick staff. They were on time with me arriving at the University VW | Read Full Review
    6/27/2026 12:00:00 AM | Cars.com
  • ★★★★★ wintheiserm
    There was some initial confusion regarding my contact information matching the car being serviced. Unusually expensive repair. | Read Full Review
    6/27/2026 12:00:00 AM | DealerRater
  • ★★★★★ JESSE.AMADOR
    Was very clean place with quick staff. They were on time with me arriving at the University VW | Read Full Review
    6/27/2026 12:00:00 AM | DealerRater
  • ★★★★★ AT
    Brought my Tiguan in for an oil change and tire rotation at university vw in Abq Nm. After 1 hour and 50 minutes had passed by I strolled out through the service bay to stretch my legs that's when I see someone from service revving the engine of my car to increase speed and then applied the breaks so hard the tiguan lunged forward as | Read Full Review
    6/27/2026 12:00:00 AM | Cars.com
  • ★★★★★ jcbmwz3
    Always a joy to work with. Easy price negotiation and transparent. Out the door price was immediately offered. Staff are wonderful to work with! | Read Full Review
    6/26/2026 12:00:00 AM | Cars.com
  • ★★★★★ ss
    Shaundra was helpful and comforting as a first-time car buyer. The process was made simple and they did not hide any information from me. | Read Full Review
    6/26/2026 12:00:00 AM | Cars.com
  • ★★★★★ ss
    Shaundra was helpful and comforting as a first-time car buyer. The process was made simple and they did not hide any information from me. | Read Full Review
    6/26/2026 12:00:00 AM | DealerRater
  • ★★★★★ jcbmwz3
    Always a joy to work with. Easy price negotiation and transparent. Out the door price was immediately offered. Staff are wonderful to work with! | Read Full Review
    6/26/2026 12:00:00 AM | DealerRater
  • ★★★★★ CILANTROBAND
    I was very pleased to purchase my car from University VW, I was treated with respect .Mr Ponce helped me in every way possible for me to feel confident that I being treated fairly. Thank you University VW personnel. | Read Full Review
    6/25/2026 12:00:00 AM | DealerRater
  • ★★★★★ bswartswalter
    Everything was well explained and there was no pressure to perform maintenance that was not necessarily time for . | Read Full Review
    6/25/2026 12:00:00 AM | DealerRater
  • ★★★★★ SKYOLV
    Dealership was great and helpful for buying my first car. Got great advice as well | Read Full Review
    6/25/2026 12:00:00 AM | DealerRater
  • ★★★★★ SKYOLV
    Dealership was great and helpful for buying my first car. Got great advice as well | Read Full Review
    6/25/2026 12:00:00 AM | Cars.com
  • ★★★★★ CILANTROBAND
    I was very pleased to purchase my car from University VW, I was treated with respect .Mr Ponce helped me in every way possible for me to feel confident that I being treated fairly. Thank you University VW personnel. | Read Full Review
    6/25/2026 12:00:00 AM | Cars.com
  • ★★★★★ bswartswalter
    Everything was well explained and there was no pressure to perform maintenance that was not necessarily time for . | Read Full Review
    6/25/2026 12:00:00 AM | Cars.com
  • ★★★★★ FROSTYSANCHEZ
    The experience was great! The Sales Manager Chelvin and Saleswoman Shaundra nailed it! I found the ONE I wanted and they went above and beyond to make it happen. They have earned our trust and in return will be regular customers. | Read Full Review
    6/24/2026 12:00:00 AM | Cars.com
  • ★★★★★ Jason Rigby
    Chris was super helpful from start to finish. He walked me through everything step by step, was extremely polite, and took the time to explain every detail clearly. I never felt rushed or confused—he made the whole process easy to understand and stress-free. I really appreciate how patient and thorough he was. Highly recommend! | Read Full Review
    6/24/2026 12:00:00 AM | Cars.com
  • ★★★★★ FROSTYSANCHEZ
    The experience was great! The Sales Manager Chelvin and Saleswoman Shaundra nailed it! I found the ONE I wanted and they went above and beyond to make it happen. They have earned our trust and in return will be regular customers. | Read Full Review
    6/24/2026 12:00:00 AM | DealerRater
  • ★★★★★ Jason Rigby
    Chris was super helpful from start to finish. He walked me through everything step by step, was extremely polite, and took the time to explain every detail clearly. I never felt rushed or confused—he made the whole process easy to understand and stress-free. I really appreciate how patient and thorough he was. Highly recommend! | Read Full Review
    6/24/2026 12:00:00 AM | DealerRater
  • ★★★★★ thallowell25
    This was great service with clear communication. The waiting area was clean and well taken care of. | Read Full Review
    6/23/2026 12:00:00 AM | DealerRater
  • ★★★★★ DMBMONT47
    Great service as usual! Justin was very helpful and answered all my questions. I was able to wait and everything was done quickly so I could go on with my day Thank you. | Read Full Review
    6/23/2026 12:00:00 AM | DealerRater
  • ★★★★★ thallowell25
    This was great service with clear communication. The waiting area was clean and well taken care of. | Read Full Review
    6/23/2026 12:00:00 AM | Cars.com
  • ★★★★★ DMBMONT47
    Great service as usual! Justin was very helpful and answered all my questions. I was able to wait and everything was done quickly so I could go on with my day Thank you. | Read Full Review
    6/23/2026 12:00:00 AM | Cars.com
  • ★★★★★ sandovalsanchez.s
    University Volkswagen has always kept our vehicles running at their best. Great service and pride in what they do for their customers vehichles. | Read Full Review
    6/21/2026 12:00:00 AM | Cars.com
  • ★★★★★ sandovalsanchez.s
    University Volkswagen has always kept our vehicles running at their best. Great service and pride in what they do for their customers vehichles. | Read Full Review
    6/21/2026 12:00:00 AM | DealerRater
  • ★★★★★ erinhren
    Great, clear communication throughout the service. I appreciate the video of the inspection. I will be back. | Read Full Review
    6/19/2026 12:00:00 AM | DealerRater
  • ★★★★★ baca_2
    Was greeted promptly and advisor was helpful and informative. I will return to this service department in the future. | Read Full Review
    6/19/2026 12:00:00 AM | DealerRater
  • ★★★★★ bernardglasky
    Service was great as usual… However, when I walked into the dealership I asked a salesman for a test drive in an ID BUZZ while I was waiting for my Tiguan. Never saw him again! I’ve purchased 2 new cars from you and was hoping for much better attention! I resolved this by going to Fiesta VW for information and a test drive! They took | Read Full Review
    6/19/2026 12:00:00 AM | DealerRater
  • ★★★★★ ariessun1
    Our service technician was very knowledgeable and courteous. He made our time there well with it. | Read Full Review
    6/19/2026 12:00:00 AM | DealerRater
  • ★★★★★ bernardglasky
    Service was great as usual… However, when I walked into the dealership I asked a salesman for a test drive in an ID BUZZ while I was waiting for my Tiguan. Never saw him again! I’ve purchased 2 new cars from you and was hoping for much better attention! I resolved this by going to Fiesta VW for information and a test drive! They took | Read Full Review
    6/19/2026 12:00:00 AM | Cars.com
  • ★★★★★ erinhren
    Great, clear communication throughout the service. I appreciate the video of the inspection. I will be back. | Read Full Review
    6/19/2026 12:00:00 AM | Cars.com
  • ★★★★★ ariessun1
    Our service technician was very knowledgeable and courteous. He made our time there well with it. | Read Full Review
    6/19/2026 12:00:00 AM | Cars.com
  • ★★★★★ baca_2
    Was greeted promptly and advisor was helpful and informative. I will return to this service department in the future. | Read Full Review
    6/19/2026 12:00:00 AM | Cars.com
  • ★★★★★ CECELIARN
    Some people very helpful. Wish people who actually work on your van would come out and talk to you | Read Full Review
    6/19/2026 12:00:00 AM | Cars.com
  • ★★★★★ CECELIARN
    Some people very helpful. Wish people who actually work on your van would come out and talk to you | Read Full Review
    6/19/2026 12:00:00 AM | DealerRater
  • ★★★★★ brad.hayden
    Scheduling was easy. I was seen immediately after bringing my car in. Courteous greeting and check of the car. I was only a short time in the waiting area. In, out and on my way. | Read Full Review
    6/18/2026 12:00:00 AM | DealerRater
  • ★★★★★ tori callwood
    I worked with Sergio to get a new car. I had just had a very tough experience with a small locally owned dealership and had always been against "mainstream" dealerships. Sergio turned this experience around for me and now, I'll only do business with big dealerships. He made the sale seamless and I walked away with a great car. He was | Read Full Review
    6/18/2026 12:00:00 AM | DealerRater
  • ★★★★★ RADUNN
    I purchase my 2026 Golf R from University Volkswagen. Scheduling my oil change was easy. Service was fast and efficient. Work was completed ahead of the scheduled time which is great as I was waiting on the car. Dealership waiting areas were clean and comfortable. The in process video of the work on my car was especially informative. | Read Full Review
    6/18/2026 12:00:00 AM | DealerRater
  • ★★★★★ SWEETDAISEY
    Service department was efficient, provided clear communication, and provided friendly and professional customer service. I was highly satisfied with the service I received. | Read Full Review
    6/18/2026 12:00:00 AM | DealerRater
  • ★★★★★ brad.hayden
    Scheduling was easy. I was seen immediately after bringing my car in. Courteous greeting and check of the car. I was only a short time in the waiting area. In, out and on my way. | Read Full Review
    6/18/2026 12:00:00 AM | Cars.com
  • ★★★★★ tori callwood
    I worked with Sergio to get a new car. I had just had a very tough experience with a small locally owned dealership and had always been against "mainstream" dealerships. Sergio turned this experience around for me and now, I'll only do business with big dealerships. He made the sale seamless and I walked away with a great car. He was | Read Full Review
    6/18/2026 12:00:00 AM | Cars.com
  • ★★★★★ SWEETDAISEY
    Service department was efficient, provided clear communication, and provided friendly and professional customer service. I was highly satisfied with the service I received. | Read Full Review
    6/18/2026 12:00:00 AM | Cars.com
  • ★★★★★ RADUNN
    I purchase my 2026 Golf R from University Volkswagen. Scheduling my oil change was easy. Service was fast and efficient. Work was completed ahead of the scheduled time which is great as I was waiting on the car. Dealership waiting areas were clean and comfortable. The in process video of the work on my car was especially informative. | Read Full Review
    6/18/2026 12:00:00 AM | Cars.com
  • ★★★★★ the.mary.johnston
    My service advisor, Chris, was great, kept me updated and was very knowledgeable. I always try to make my appointments on line but sometimes have a difficult time because of the way the website works. But if I don’t succeed I can always call and get it set up quickly. | Read Full Review
    6/16/2026 12:00:00 AM | Cars.com
  • ★★★★★ d_robinson_
    For me it is very convenient. The location is near to my place of employment | Read Full Review
    6/16/2026 12:00:00 AM | Cars.com
  • ★★★★★ ltaircrew
    Prompt service and loaner availability made service a breeze. 6 cars purchased and serviced here is proof of quality. | Read Full Review
    6/16/2026 12:00:00 AM | Cars.com
  • ★★★★★ Kassmae
    Great communication throughout the entire process. I liked the text message update throughout the process as well. | Read Full Review
    6/16/2026 12:00:00 AM | Cars.com
  • ★★★★★ the.mary.johnston
    My service advisor, Chris, was great, kept me updated and was very knowledgeable. I always try to make my appointments on line but sometimes have a difficult time because of the way the website works. But if I don’t succeed I can always call and get it set up quickly. | Read Full Review
    6/16/2026 12:00:00 AM | DealerRater
  • ★★★★★ Kassmae
    Great communication throughout the entire process. I liked the text message update throughout the process as well. | Read Full Review
    6/16/2026 12:00:00 AM | DealerRater
  • ★★★★★ ltaircrew
    Prompt service and loaner availability made service a breeze. 6 cars purchased and serviced here is proof of quality. | Read Full Review
    6/16/2026 12:00:00 AM | DealerRater
  • ★★★★★ d_robinson_
    For me it is very convenient. The location is near to my place of employment | Read Full Review
    6/16/2026 12:00:00 AM | DealerRater
  • ★★★★★ SLEEPSWEET
    Our Service Writer, Chris Wellner was great! Quick responses and kept me informed as to the cost to my parts order and then the repairs to my vehicle. Very happy with him and the dealership. | Read Full Review
    6/14/2026 12:00:00 AM | DealerRater
  • ★★★★★ SLEEPSWEET
    Our Service Writer, Chris Wellner was great! Quick responses and kept me informed as to the cost to my parts order and then the repairs to my vehicle. Very happy with him and the dealership. | Read Full Review
    6/14/2026 12:00:00 AM | Cars.com
  • ★★★★★ danwollen
    The tech in the service department who helped me out, Albert, was fantastic. Please share a big pat on the back to him. He was very patient with me, knowledgeable and professional. I can't imagine buying a car anywhere else. Another pat on the back to Stacy and Anthony who sold me this car over a year ago. Thanks for everything guys | Read Full Review
    6/13/2026 12:00:00 AM | Cars.com
  • ★★★★★ katiebeckj
    Great service, friendly staff. They found a radiator leak on routine inspection and fixed it promptly. Thanks! | Read Full Review
    6/13/2026 12:00:00 AM | Cars.com
  • ★★★★★ katiebeckj
    Great service, friendly staff. They found a radiator leak on routine inspection and fixed it promptly. Thanks! | Read Full Review
    6/13/2026 12:00:00 AM | DealerRater
  • ★★★★★ danwollen
    The tech in the service department who helped me out, Albert, was fantastic. Please share a big pat on the back to him. He was very patient with me, knowledgeable and professional. I can't imagine buying a car anywhere else. Another pat on the back to Stacy and Anthony who sold me this car over a year ago. Thanks for everything guys | Read Full Review
    6/13/2026 12:00:00 AM | DealerRater
  • ★★★★★ GUTGAR
    A/C is still not cooling properly.. Is not throwing cold air on the lowest setting. | Read Full Review
    6/13/2026 12:00:00 AM | DealerRater
  • ★★★★★ GUTGAR
    A/C is still not cooling properly.. Is not throwing cold air on the lowest setting. | Read Full Review
    6/13/2026 12:00:00 AM | Cars.com
  • ★★★★★ krcptolemy
    Friendly, knowledgeable, no-pressure sales. A welcome relief from many other dealerships. I would consider University VW again. | Read Full Review
    6/12/2026 12:00:00 AM | Cars.com
  • ★★★★★ kawaika29
    Very courteous and professional team. Appreciate the effort by sales and service staff to make visits as smooth and efficient as possible. | Read Full Review
    6/12/2026 12:00:00 AM | Cars.com
  • ★★★★★ kawaika29
    Both Shaundra Franklin and Chelvin Cahya provided exceptional and professional service. They both made me feel very welcome as a valuable customer. | Read Full Review
    6/12/2026 12:00:00 AM | Cars.com
  • ★★★★★ susbill
    It was easy to make an appointment, and I was assisted immediately by a very polite and courteous young man. | Read Full Review
    6/12/2026 12:00:00 AM | Cars.com
  • ★★★★★ krcptolemy
    Friendly, knowledgeable, no-pressure sales. A welcome relief from many other dealerships. I would consider University VW again. | Read Full Review
    6/12/2026 12:00:00 AM | DealerRater
  • ★★★★★ kawaika29
    Both Shaundra Franklin and Chelvin Cahya provided exceptional and professional service. They both made me feel very welcome as a valuable customer. | Read Full Review
    6/12/2026 12:00:00 AM | DealerRater
  • ★★★★★ kawaika29
    Very courteous and professional team. Appreciate the effort by sales and service staff to make visits as smooth and efficient as possible. | Read Full Review
    6/12/2026 12:00:00 AM | DealerRater
  • ★★★★★ susbill
    It was easy to make an appointment, and I was assisted immediately by a very polite and courteous young man. | Read Full Review
    6/12/2026 12:00:00 AM | DealerRater
  • ★★★★★ megan.edwards
    Albert was fantastic! I was kept up to date and appraised every step of the way! The work that was done was fantastic! Thank you for excellent service! | Read Full Review
    6/11/2026 12:00:00 AM | DealerRater
  • ★★★★★ KC
    I appreciate the courtesy of all who work here, I never take my auto anywhere else. | Read Full Review
    6/11/2026 12:00:00 AM | DealerRater
  • ★★★★★ KC
    I appreciate the courtesy of all who work here, I never take my auto anywhere else. | Read Full Review
    6/11/2026 12:00:00 AM | Cars.com
  • ★★★★★ megan.edwards
    Albert was fantastic! I was kept up to date and appraised every step of the way! The work that was done was fantastic! Thank you for excellent service! | Read Full Review
    6/11/2026 12:00:00 AM | Cars.com
  • ★★★★★ kinseyp428
    Anthony was great to work with! He also made sure I got my other key fob after forgetting it and driving back to Santa Fe. Thanks!! It was nice to make a deal with you all, I really love my new Atlas SEL R Line!!!! | Read Full Review
    6/10/2026 12:00:00 AM | Cars.com
  • ★★★★★ paxcndr
    Very organized and efficient. They put my mind at ease and kept me updated throughout the process. | Read Full Review
    6/10/2026 12:00:00 AM | Cars.com
  • ★★★★★ LORIE2PACHECO
    Love these guys, they were patient professional, honest, friendly, and charismatic. Thank you for a good experience. | Read Full Review
    6/10/2026 12:00:00 AM | Cars.com
  • ★★★★★ LORIE2PACHECO
    Love these guys, they were patient professional, honest, friendly, and charismatic. Thank you for a good experience. | Read Full Review
    6/10/2026 12:00:00 AM | DealerRater
  • ★★★★★ paxcndr
    Very organized and efficient. They put my mind at ease and kept me updated throughout the process. | Read Full Review
    6/10/2026 12:00:00 AM | DealerRater
  • ★★★★★ kinseyp428
    Anthony was great to work with! He also made sure I got my other key fob after forgetting it and driving back to Santa Fe. Thanks!! It was nice to make a deal with you all, I really love my new Atlas SEL R Line!!!! | Read Full Review
    6/10/2026 12:00:00 AM | DealerRater
  • ★★★★★ YVTRUJILLO
    The service was good. Or well the video was good. The service coordinator was good. | Read Full Review
    6/10/2026 12:00:00 AM | DealerRater
  • ★★★★★ YVTRUJILLO
    The service was good. Or well the video was good. The service coordinator was good. | Read Full Review
    6/10/2026 12:00:00 AM | Cars.com
  • ★★★★★ TWENDERLICH
    Fun purchasing experience. Everyone involved was very helpful. I am the proud new owner of an ID.BUZZ! | Read Full Review
    6/9/2026 12:00:00 AM | Cars.com
  • ★★★★★ GARY.GRANGER
    Very pleasant experience. Albert Schwerdel was very courteous and helpful. Overall, very happy with everything. | Read Full Review
    6/9/2026 12:00:00 AM | Cars.com
  • ★★★★★ GARY.GRANGER
    Very pleasant experience. Albert Schwerdel was very courteous and helpful. Overall, very happy with everything. | Read Full Review
    6/9/2026 12:00:00 AM | DealerRater
  • ★★★★★ TWENDERLICH
    Fun purchasing experience. Everyone involved was very helpful. I am the proud new owner of an ID.BUZZ! | Read Full Review
    6/9/2026 12:00:00 AM | DealerRater
  • ★★★★★ CECELIARN
    Usually good. Last time broke a piece of my dash and tried to hide it. Did not appreciate that. Wish they had simply owned up to it. They will fix it but only because I saw the damage and returned immediately . Wonder what happened to the person who did this | Read Full Review
    6/9/2026 12:00:00 AM | DealerRater
  • ★★★★★ CECELIARN
    Usually good. Last time broke a piece of my dash and tried to hide it. Did not appreciate that. Wish they had simply owned up to it. They will fix it but only because I saw the damage and returned immediately . Wonder what happened to the person who did this | Read Full Review
    6/9/2026 12:00:00 AM | Cars.com
  • ★★★★★ Cynthia
    Punctual friendly service. The visit ran smoothly and the car seems to be happy with it’s oil change! | Read Full Review
    6/8/2026 12:00:00 AM | Cars.com
  • ★★★★★ RECON0
    It was a pleasure doing business with your organization. Every member of your team was exceptionally helpful, and the level of communication maintained throughout the process was excellent. | Read Full Review
    6/8/2026 12:00:00 AM | Cars.com
  • ★★★★★ warfinch
    Clean, comfy waiting room, on-time completion of service, excellent communication from tech advisor. And free popcorn! | Read Full Review
    6/8/2026 12:00:00 AM | Cars.com
  • ★★★★★ warfinch
    Clean, comfy waiting room, on-time completion of service, excellent communication from tech advisor. And free popcorn! | Read Full Review
    6/8/2026 12:00:00 AM | DealerRater
  • ★★★★★ RECON0
    It was a pleasure doing business with your organization. Every member of your team was exceptionally helpful, and the level of communication maintained throughout the process was excellent. | Read Full Review
    6/8/2026 12:00:00 AM | DealerRater
  • ★★★★★ Cynthia
    Punctual friendly service. The visit ran smoothly and the car seems to be happy with it’s oil change! | Read Full Review
    6/8/2026 12:00:00 AM | DealerRater
  • ★★★★★ jessicacarreon3
    I took my vehicle in for a diagnostic check, following the check I was told it could be a number of issues. The technician did not provide me with options to take. It was a very general diagnosis without any guidance of where to go. | Read Full Review
    6/8/2026 12:00:00 AM | DealerRater
  • ★★★★★ jessicacarreon3
    I took my vehicle in for a diagnostic check, following the check I was told it could be a number of issues. The technician did not provide me with options to take. It was a very general diagnosis without any guidance of where to go. | Read Full Review
    6/8/2026 12:00:00 AM | Cars.com
  • ★★★★★ Nikki
    We purchased ourselves a Toguan Volkswagen and it has been awesome. Shandra was absolutely amazing and enjoyed her company while we took a couple cars out for a drive and in the end we picked the Tiguan and it came out great it did have an engine light so they fixed that before we even got it and we did have a little issue with the a | Read Full Review
    6/5/2026 12:00:00 AM | Google
  • ★★★★★ Phillip Hansen
    Horrible service department, tried to argue over parts explicitly covered in the warranty. VW of America ended up getting involved to get my repair done under warranty Would never return | Read Full Review
    5/28/2026 12:00:00 AM | Google
  • ★★★★★ Kuyler Quijas
    They quoted $659 for a part that is $289 brand new and labor excluded. If money is no object to you, by all means, proceed and enjoy a complimentary beverage. | Read Full Review
    5/15/2026 12:00:00 AM | Google
  • ★★★★★ Alexis Gladstone
    I can’t emphasize how grateful I am for this dealership! I am traveling from Indiana to California with my 8yr old and was in dire need of services for my VW Tiguan. This was the second place that I went and I was beyond hopeless in being able to stay in budget and make it to California in time. Jan showed a level of humanity that fe | Read Full Review
    3/23/2026 12:00:00 AM | Google
  • ★★★★★ Kevin Hayes
    Our first maintenance for our new vehicle. Took breakfast nearby and our vehicle was ready when we finished eating. | Read Full Review
    2/24/2026 12:00:00 AM | Google
  • ★★★★★ Jade King
    Please note this dealership violates New Mexico State laws, intentionally omits information, misrepresents the value of their vehicles, and then does nothing to try and make the situation right after screwing you over. Don’t trust them and definitely don’t buy any vehicles from them. They will lie to you, break the law by omitting in | Read Full Review
    2/20/2026 12:00:00 AM | Cars.com
  • ★★★★★ Michael Griego
    Loved the purchase and trade in value of the 4runner that I bought was used. It was a VW dealership but the lady was nice I should of asked her out on a date lol. Love is good stay safe | Read Full Review
    1/31/2026 12:00:00 AM | Google
  • ★★★★★ REC C
    Wanted to thank Kawika, Chelvin, Angel and Stacy. You all stepped up to the plate and delivered. Very pleased with how the process went. I will see you all in a couple of years. | Read Full Review
    1/10/2026 12:00:00 AM | Google
  • ★★★★★ lexus salazar
    | Read Full Review
    9/25/2025 12:00:00 AM | Google
previous
next
Bigger slider photo 0 Bigger slider photo 1 Bigger slider photo 2 Bigger slider photo 3 Bigger slider photo 4 Bigger slider photo 5 Bigger slider photo 6
of 7
close button
  • Home
  • Privacy Policy
  • Copyright © 2026
  • VWServiceDeals.com
  • All rights reserved
Do Not Sell My Personal Information