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Centennial Volkswagen

★★★★★(69)read reviews

7500 W Azure Dr, Las Vegas, NV 89130

(702) 560-0843 Call Now!

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Business Hours

Mon: 7:00 AM - 6:00 PMTues: 7:00 AM - 6:00 PMWed: 7:00 AM - 6:00 PMThur: 7:00 AM - 6:00 PMFri: 7:00 AM - 6:00 PMSat: 7:00 AM - 4:00 PMSun: Closed

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Customer Reviews

★★★★★ Qari W.
I inquired about a Jetta GLI through the website. When the sales rep contacted me via text, I specifically requested the out-the-door price (OTD) before I would agree to schedule the test drive. The sales rep responded to my text and said that the OTD would be $26.9K, including all taxes and fees and that they are 100% "transparent" | Read Full Review
8/24/2026 12:00:00 AM | Google
★★★★★ joseph repetti
Do not buy from here. Buy a Toyota. You will regret buying a VW. Shitty service center that has nothing on Toyotas. Telling me its normal that water is pooling in my tail lights month after getting the car. Waited 2 hours to tell me they were gonna replace them . When I went back they said its perfectly fine even after they ordered t | Read Full Review
8/24/2026 12:00:00 AM | Google
★★★★★ Jason Bull
Service Center Review I've owned and serviced Volkswagens in multiple states and also worked at a Lithia Volkswagen dealership for five years, so I'm pretty familiar with what a normal dealership service experience should look like. Unfortunately, this was far from the normal VW service experience you should expect. My service advi | Read Full Review
8/8/2026 12:00:00 AM | Google
★★★★★ Jorge Acosta
Buying a part is more expensive than going other dealer to buy a car! | Read Full Review
8/2/2026 12:00:00 AM | Google
★★★★★ Glenn Faircloth
Great and easy to work with. Most sales people make you feel like a number. I felt like a real person. | Read Full Review
8/1/2026 12:00:00 AM | Google
★★★★★ Gong Wipapornpan
John Garcia the best service professional. He took care of my ID Buzz and he did an amazing job. Follows up with the mechanics and keeps me posted every day. So professional love | Read Full Review
7/29/2026 12:00:00 AM | Google
★★★★★ Tonja Newsome
I would not recommend this dealership. While visiting Las Vegas with my family, the fuel pump on my vehicle failed, so I brought it to Centennial Volkswagen for repairs. They replaced the fuel pump and performed additional work. After returning home to California, my vehicle suddenly lost power while I was driving on the 405 Freeway | Read Full Review
7/8/2026 12:00:00 AM | Google
★★★★★ Alex Quinn
I was having a bit of a tough time with a car I had purchased several years ago. It was having a series of issues that seemed unending. This past weekend all of my stress was relieved in a major way. I'd like to give proper recognition to Alexis who handled the case with grace. There was no "sales breath" just someone who seemed genu | Read Full Review
7/7/2026 12:00:00 AM | Google
★★★★★ Neda Cardenas
I had to leave my car there for engine light on. Carlos was very helpful and made the process less stressful. I had to get a rental and Carlos advised me there was an enterprise rental car company near by and offered me a shuttle ride to the enterprise but I had another driver with me so we were able to go get the rental and take my | Read Full Review
7/3/2026 12:00:00 AM | Google
★★★★★ Angelina Hendrix
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6/25/2026 12:00:00 AM | Google
★★★★★ Richard Nordstrand
Very nice | Read Full Review
6/25/2026 12:00:00 AM | Google
★★★★★ Alec Henderson
Great car buying experience all around. Huge thanks to Frank for all the help with the purchase of my new car, he made it really painless throughout the whole process and I'm very happy with the vehicle we decided on. | Read Full Review
6/21/2026 12:00:00 AM | Google
★★★★★ Meghan MONHOLLEN
I want to give a shoutout to Frank for making the final step of my lease process incredibly easy. From the moment I arrived, he was friendly, professional, and completely no-BS. My deal was already structured when I came in, but Frank did a great job making sure everything went smoothly. He was organized, efficient, answered all my | Read Full Review
6/19/2026 12:00:00 AM | Google
★★★★★ DB4Ost
I am extremely disappointed with the service I have received from this Volkswagen dealership. The customer service has been poor, and every visit seems to bring up issues that should have been addressed during previous repairs. It's frustrating to pay for service only to be told later that the same problems still exist or that additi | Read Full Review
6/18/2026 12:00:00 AM | Google
★★★★★ Tony
Salesperson offered $100 gas card to drive out from Henderson, then the sales manager said that it was only if we bought a car. No one said that you had to buy a car for the $100 gas card. We were looking at actually buying 2 cars today, but after the unethical behavior of this dealership we will buy at a different dealership! DO NOT | Read Full Review
6/15/2026 12:00:00 AM | Google
★★★★★ Robin Bowers
Jenny, the internet salesperson,called me in reference to looking for a Jetta GLI. I explained to her that we live pass Henderson and it was too far to come. She informed me that if we drove out, we would receive a $100 gas card. We decided to go out and took the Jetta for a test drive. Unfortunately, they were not able to make a | Read Full Review
6/15/2026 12:00:00 AM | Google
★★★★★ Robert Dreyfus
Superb service by John Garcia, service advisor. No pressure sales on services. I came in and thought I needed a very expensive service on my VW Passat GT. John walked me through what actually needed to be checked versus the service I thought I needed. Their competitor would have let me ask for the expensive service and not told me | Read Full Review
6/12/2026 12:00:00 AM | Google
★★★★★ Tiara Fowler
I really appreciate Pedro in the service department for going above and beyond for my vehicle. His kindness and understanding will be the only reason I service my car here. | Read Full Review
6/7/2026 12:00:00 AM | Google
★★★★★ Emelia Martinez
Came in and spoke with Damian Martinez, he was friendly, professional and informative about the sales process. Will be back to purchase a vehicle search soon! | Read Full Review
6/4/2026 12:00:00 AM | Google
★★★★★ Samson
Treated well without high pressure. Gordon is the person that helped me. | Read Full Review
6/3/2026 12:00:00 AM | Google
★★★★★ Kira
Went and bought a 2021 Toyota RAV4 from them. Frank was an absolute amazing salesperson he was transparent he didn't BS and sit there trying to change my mind. I came in knowing what I wanted he said okay and made the deal happen as fast as possible. He and the mechanics and the detailing team have gone above and beyond to make sure | Read Full Review
5/31/2026 12:00:00 AM | Google
★★★★★ John Colombo
Had my suction jet pump recall work performed here for a 2016 GTI. Upon filling the tank two days later the car started leaking gas from its undercarriage, right under a hot tail pipe with a month old baby strapped into a car seat right over it. Happy it didn’t ignite, less happy they turned my car into a death trap by performing rou | Read Full Review
5/25/2026 12:00:00 AM | Google
★★★★★ Leo Hall
Excellent service, lower prices than going to Audi. | Read Full Review
5/23/2026 12:00:00 AM | Google
★★★★★ Las Vegas Queen
Best service shop, Thanks John | Read Full Review
5/14/2026 12:00:00 AM | Google
★★★★★ mackenna pankewicz
I cannot say enough great things about the service department here, specifically David — he went truly above and beyond for me and my family. My car was in the shop for three months, which could have been incredibly stressful, but David made sure I was never left without a vehicle and kept me consistently informed every step of the w | Read Full Review
5/9/2026 12:00:00 AM | Google
★★★★★ Tlogun Dallas
Came in for a check engine light and had to wait 6 hours for a diagnostic. That is unacceptable | Read Full Review
5/4/2026 12:00:00 AM | Google
★★★★★ TEC Summerlin North
I had bought a "trade in car", a dent had been covered up so well (by them) it only started to show the cracks 6 months later. I took it back 6 times to try and find out where the oil leak was. They spilt oil all over the tank and it was frustrating. I feel like they sold me a dud car for 20,000. Luckily I bought a warranty for 3 k b | Read Full Review
4/30/2026 12:00:00 AM | Google
★★★★★ Jorge Gautier
I wish it would be possible to give 0 starts. Long story short, CV does not honor the price you see is the price you pay. We went to check a 2020 Cadillac CT5 with over 13k miles. Sale price was over $33k. The car was worth $30k. The max I would have paid would have been $31k. Then they wanted a reconditioning fee for $1k and a VTA f | Read Full Review
4/30/2026 12:00:00 AM | Google
★★★★★ Claudia Vilchis
Great customer service! | Read Full Review
4/27/2026 12:00:00 AM | Google
★★★★★ David Fernández colas
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4/18/2026 12:00:00 AM | Google
★★★★★ Illyssa Teagan Lawson
Billy in sales was incredibly helpful and found the right car for me. Thank you for the experience and happy to be back in a VW. | Read Full Review
4/4/2026 12:00:00 AM | Google
★★★★★ Victoria Cheney
Huge shoutout to Dallas for being AMAZING from A–Z during my car purchase! ?? Dallas made the whole process fun, stress-free, and actually enjoyable. Super personable, easy to talk to, and never once made me feel rushed—even while running multiple numbers and checking out different cars until we found the perfect fit. Thank you so mu | Read Full Review
4/3/2026 12:00:00 AM | Google
★★★★★ jonathan ricketts
I had the absolute best car-buying experience at Centennial Volkswagen, all thanks to Frank. He truly went above and beyond—he even picked me up from the airport to make sure I could get my new vehicle! ?Frank’s knowledge of the cars is incredible, but what I appreciated most was his approach. He wasn't pushy at all; instead, he focu | Read Full Review
3/28/2026 12:00:00 AM | Google
★★★★★ Kdawg S
New 2025 VW Jetta windshield wipers just turn on randomly. Notified VW and got appointment. Brought vehicle in and these bozos go we can’t recreate the actions..::! But when I drive and hit any sort of bump or extended driving these wind shield wipers turn on every time. So either they think their consumers are stupid or the worke | Read Full Review
3/27/2026 12:00:00 AM | Google
★★★★★ Robert the bruce dixon
This place is a waste of time and money. David in service is rude . Don’t waste your money. Not to mention lot’s of time Combined the Volkswagen dealerships in Vegas wasted two plus days trying to get an oil change.Clowns. | Read Full Review
3/18/2026 12:00:00 AM | Google
★★★★★ alex kubitz
Hugo and the technicians took super good care of me. Came in with an issue with the active cruise control, needed an oil change too. Left with that all taken care of, plus new brakes and a wash! Service was quick (way quicker than the other VW in Henderson) and they honored the vehicle service contract. Didn't even charge me for the | Read Full Review
3/16/2026 12:00:00 AM | Google
★★★★★ Donna Abernathy
The service department in my experience are very rude and dismissive. Talk to you with very little professionalism as if it’s your problem not theirs and I agree it’s not their problem. However, be polite and not have that whatever attitude. Politeness goes along way. What happened to that great customer service? Customer used to get | Read Full Review
3/10/2026 12:00:00 AM | Google
★★★★★ Mike Susk
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3/8/2026 12:00:00 AM | Google
★★★★★ Dayonna Walden
Billy and the GM are the official dream team. They made sure all my dreams came true with the car I wanted. Everyone in the dealership was welcoming and very nice. I used to work as a paralegal for a big auto group and I've seen a fair share of things but I have to say my experience was great here and this is definitely a place you s | Read Full Review
2/19/2026 12:00:00 AM | Google
★★★★★ Stephen Hughes
Highly recommend stopping by and speaking with Gin, highly knowledgeable on all vehicles and will find the right deal for you! | Read Full Review
2/18/2026 12:00:00 AM | Google
★★★★★ Tony Endreva
Good service! | Read Full Review
2/16/2026 12:00:00 AM | Google
★★★★★ Vivian Winston
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2/14/2026 12:00:00 AM | Google
★★★★★ j v
Carlos from the service department was friendly, helpful, professional and courteous. Explained to me what was going on with my vehicle and what needed to be done. Received a video inspection of my vehicle as well. Was given a loaner vehicle while VW kept my vehicle for service. Overall had a great experience. The only issue is the c | Read Full Review
2/10/2026 12:00:00 AM | Google
★★★★★ Brian Richards
Extremely disappointed with Volkswagen of Centennial and Volkswagen’s handling of a serious safety issue. My leased vehicle is under an active recall for a fire risk, yet there is no available remedy, and I was explicitly advised to park the vehicle outside due to the danger. Despite this, Volkswagen of Centennial refused to provide | Read Full Review
2/5/2026 12:00:00 AM | Google
★★★★★ Rosita
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1/27/2026 12:00:00 AM | Google
★★★★★ Bryan Kirk
Very welcoming & professional dealership. They will take care of you AND your car no matter how small or big!!! | Read Full Review
1/18/2026 12:00:00 AM | Google
★★★★★ Jake S
Hugo was very helpful. Great customer service! | Read Full Review
1/10/2026 12:00:00 AM | Google
★★★★★ Amanda Mantha
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1/10/2026 12:00:00 AM | Google
★★★★★ Alan Robinson
The folks at Centennial VW are great. This was our first car purchase here since findlay left. It was an outstanding experience. Billy, our salesman was still here from our last purchase a few years ago. So glad he is. He is fantastic. Thanks for a seamless, hassle free purchasing experience. | Read Full Review
12/27/2025 12:00:00 AM | Google
★★★★★ Byunguk Kim
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12/24/2025 12:00:00 AM | Google
★★★★★ Theblackson
Definitely was able to help out with all the issues and the problems that was having with my car is in the shop currently right now can't wait to see the results | Read Full Review
12/24/2025 12:00:00 AM | Google
★★★★★ Jaime McAlarnis
Centennial VW IS A SCAM!!!!! It just keeps getting worse. Need to take my car in for 3rd time in 3 months for same issue. David is ridiculous and when you demand a receipt he refuses and tells you to go someone else next time or says your appointment from 10th has not been rescheduled due to provider being on paternity leave (today i | Read Full Review
12/24/2025 12:00:00 AM | Google
★★★★★ Brandee Sapp
I told Tobias what I wanted and was willing to spend up front but instead of being straight up he tried to pressure me into getting a more expensive car or a totally different car!!! I know they want the commission but once I’m gone with the car I’m responsible for it and the payments! If you can’t meet the consumer where they are th | Read Full Review
12/24/2025 12:00:00 AM | Google
★★★★★ Tracy Wilson
Horrible experience! I brought my car in due to a maintenance light coming on for the engine and they told me they would reach out once the part is in since it was back ordered supposedly. It’s been a year and never heard back. My car isn’t even 3 yrs old. | Read Full Review
12/24/2025 12:00:00 AM | Google
★★★★★ Thomas Grimm
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11/24/2025 12:00:00 AM | Google
★★★★★ GGG
Thank you Hugo!!!! | Read Full Review
11/24/2025 12:00:00 AM | Google
★★★★★ Dave Stevens
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11/24/2025 12:00:00 AM | Google
★★★★★ Eric Janson
Most awesome people and great site ! | Read Full Review
11/24/2025 12:00:00 AM | Google
★★★★★ Chris Hollingshead
Was super. | Read Full Review
11/24/2025 12:00:00 AM | Google
★★★★★ Christopher Tartisel (Chris)
Took my Atlas in for a recall 2 weeks ago, give or take, They took off the recalled engine cover. Today I went in to have no cover replaced. I walked he checked me. He said meet me at your car, we are to get you out of here. I went to car sat my seat, he comes out snaps it into place & in less 10 minutes I am an hour early to go to m | Read Full Review
11/24/2025 12:00:00 AM | Google
★★★★★ Gabriela Ortiz
I went in to get my car fixed, Carlos checked me in and helped me out and he was super nice, i hope he helps me every time! The tech who fixed my car did a great job as well because my issue is fixed! | Read Full Review
11/24/2025 12:00:00 AM | Google
★★★★★ James
Like most other dealerships, they will promise and sell you anything. We purchased a new Atlas R model with the full coverage “bumper to bumper” warranty that they said covers “everything”…… Well, the first issue we had was not covered. I’ll stick with Toyota and Honda that honored their warranty. | Read Full Review
11/24/2025 12:00:00 AM | Google
★★★★★ Tiara Fowler
Took my 2022 GTI to this location for an odd issue with the travel assist sometimes failing on startup. I was called later that day and told that something about the steering wheel would cause this issue and they would order a new one to come in the next day and install it. So it did, and I was texted… not called… that the new steeri | Read Full Review
11/24/2025 12:00:00 AM | Google
★★★★★ Nikola Kisko
We purchased a used 2016 VW Golf in April 2025 from this dealer, and while despite having an initial positive experience, we have only been disappointed in our communication to this dealer since. 2 days after purchase, a vacuum seal went out in the vehicle, that caused me to miss a volunteer shift while I was getting it towed. There | Read Full Review
10/24/2025 12:00:00 AM | Google
★★★★★ Leonard Gonzales
Carlos helped me a lot in the service department. Very professional and polite. He worked to get me a loaner while my car was being serviced for 3 days. He communicated what was going on with my vehicle. Thanks for seeing me through the process. | Read Full Review
9/24/2025 12:00:00 AM | Google
★★★★★ Nicole Doane
I just bought my first VW from Centennial Volkswagen and it was a very seamless experience. Dallas was the best salesperson I’ve ever worked with. She knew the Atlas Cross Sport forward and backward and had answers for all of my (MANY) questions. This was a very positive experience and I highly recommend you visit them if you’re in t | Read Full Review
9/24/2025 12:00:00 AM | Google
★★★★★ Deja Cobbs
DO NOT GET YOUR REPAIRS DONE HERE! the stereotype that mechanics add on additional repairs or mess with parts that weren't broken before is NOT being beaten here. From the lack of customer service from Hugo to spending almost $1000 more than planned. This Volkswagen does not take accountability for their actions and expects their cus | Read Full Review
9/24/2025 12:00:00 AM | Google
★★★★★ Elijah Stone
These folks charged me 1500 for parts and labor. I was on the road for three days. It broke down again. They tried to charge me an additional $600 for something that wasn’t damaged prior to me visiting the shop. Open admit that they had to take that part off to get to the original part, but that’s not their fault that it was broke th | Read Full Review
9/24/2025 12:00:00 AM | Google
★★★★★ Brandon Johnson
Well, I've been waiting for the manager to contact me regarding my email inquiry, but I received a notification to review the company instead. Maybe you should reply to my email, Mel. Here’s what you’re gonna experience when you walk into Centennial Hills VW service: you’re gonna have seemingly brain dead service representatives loo | Read Full Review
9/24/2025 12:00:00 AM | Google

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