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★★★★★ kayla knight

Due to past experiences car shopping isn’t usually my idea of a good time, but Findlay Volkswagen & my salesman Tristen might’ve just changed that. Shout to to Tristen for the great service and energy!! He was patient, incredibly knowledgeable, and had an answer for every question/concern I threw his way. He wasn’t overwhelming or ov | Read Full Review

4/18/2026 12:00:00 AM | Google

★★★★★ Anthony sciulara

Zack was very Responsive easy to deal with and very fast at the dealership we are in and out for the difficult situation in an hour or less great Service second time bought the car here | Read Full Review

4/15/2026 12:00:00 AM | Google

★★★★★ Kate Wooters

Recently I had the pleasure of working with Horatio and Tristan to buy my new VW Tiguan! Horatio was super patient and answered every question I could possibly come up with! Tristan was very informative and helped me figure out all of the gadgets on my new car! We also worked with Cristian in finance and he was funny and easy to wor | Read Full Review

4/13/2026 12:00:00 AM | Google

★★★★★ Nicole Boeckh

Zach and team went above and beyond! They found the exact car I wanted across country. They had it here in a week. She's a beauty! Excellent customer service!! Thank you all! | Read Full Review

4/10/2026 12:00:00 AM | Google

★★★★★ Robert Chase

I went in for an oil change, with a month and a half on my lease. Left in a brand new Cross Sport R-Line Black with an incredible deal. Karl was great and made recommendations no one else did and was very knowledgeable on the different models and features. Since 2003 this is my 6th car from Findlay and couldn’t be happier. | Read Full Review

4/10/2026 12:00:00 AM | Google

★★★★★ Nicki Drew

Walked into service to pick up my car and stood in the lobby a good 10 mins and still wasn’t acknowledged. Another woman walks in and she gets acknowledgment right away. Absolutely not! Next time I’ll take my car across town for servicing. I don’t like to throw the race card but it’s pretty obvious when I’m standing there for 10 mins | Read Full Review

4/10/2026 12:00:00 AM | Google

★★★★★ Angel Garcia

i absolutely hate dealerships overall. being in the financing world, i hear it all and know the stories of dealerships (also from my own experience). however, karl, was absolutely incredible. he was so attentive and so straight up. he gave us options from the good ones to the bad ones and advised us very well. he really treated my fa | Read Full Review

4/7/2026 12:00:00 AM | Google

★★★★★ Brittney Mcnamara

Would do 0 stars for service at Henderson if I could! Only will take my car to a different vw from here on out ! Daughters car wouldn’t start they had her call all day last Thursday to tell me they think it’s possibly something but not 100% . Then today went to use the air conditioning for the first time since taking it in and it’s m | Read Full Review

4/7/2026 12:00:00 AM | Google

★★★★★ Kristiana Schiro

Buck was absolutely amazing through our entire leasing process. Very personable, professional, and made us feel at ease. 10/10 would reccomend this dealership. Ask for Buck, you won’t regret it! | Read Full Review

4/3/2026 12:00:00 AM | Google

★★★★★ Nora Kiesel

If you want to remove negative reviews from your Google Business, contact me via my profile; my contact details are listed there. After work you can pay.. | Read Full Review

3/29/2026 12:00:00 AM | Google

★★★★★ Francisco Morales

This was one of the best experiences in getting a vehicle. Zack was super helpful and patient and never pushing for a sale. I am very grateful. Happy to be back to VW | Read Full Review

3/19/2026 12:00:00 AM | Google

★★★★★ Elijah Garcia

Had a great experience with Zack Hentzell while in the process of purchasing the New 2026 VW Atlas. Zack was really thorough, helpful, took his time explaining some of the features on the vehicle. He also offered to assist/ help out anytime I had questions with other vehicle features. I really recommend him and Horacio Garcia. | Read Full Review

3/19/2026 12:00:00 AM | Google

★★★★★ Robert the bruce dixon

Another joke of a car dealership. Avoid this place. Jesse in service will waste your time and money. | Read Full Review

3/18/2026 12:00:00 AM | Google

★★★★★ Cameron Lusk

Worst customer service. I tell everyone they’re the worst when it comes to taking care of people. Go anywhere else but them. Any dealership can get you a VW. But they’re not worth it. Ha | Read Full Review

3/8/2026 12:00:00 AM | Google

★★★★★ Danny Lee

I had an outstanding experience at Findlay VW. Compared to my previous visits to three other dealerships, this was by far the most professional. My sales rep, Buck, made the entire process smooth and stress-free. His exceptional customer service, along with his in depth knowledge of both the vehicle and the company, ultimately made t | Read Full Review

3/1/2026 12:00:00 AM | Google

★★★★★ Ronald

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3/1/2026 12:00:00 AM | Google

★★★★★ Marisa

The service department here are terrible. I had an 11am appointment for an oil change on my VW I bought from this dealership 8months ago. I called in the morning at 9am and asked if I could come early. They said no problem, to just walk in. I arrived at 9.50am and was told they would get to my car shortly. Myself and my 3 year old da | Read Full Review

3/1/2026 12:00:00 AM | Google

★★★★★ Brandi Thresher

Findlay Volkswagen sold me a certified used vehicle in 01/2024. I found out in 02/2026 that the vehicle was previously in an accident when I tried to use my extended warranty on a tail light short and they declined the coverage because the vehicle had after market parts installed. When I ran the carfax, I discovered the vehicle was i | Read Full Review

2/26/2026 12:00:00 AM | Google

★★★★★ Juliana Goldberg

I had such a great experience buying my car at Findlay Volkswagen! Zack made the entire process smooth, transparent, and completely stress free. He was knowledgeable, patient, and never once made me feel pressured, which made such a difference. Highly recommend Findlay VW in Henderson- ask for Zack. | Read Full Review

2/25/2026 12:00:00 AM | Google

★★★★★ shawn lievense

I was doing some online car shopping to find my mother in law a new car. Reached out to Rick over at Findley VW through text, was super attentive. Jumped on exactly what deal I was looking for, Got back to me in a speedy manner. . Couple more text and car was ready and waiting. I told him exactly down to every detail I needed, t | Read Full Review

2/20/2026 12:00:00 AM | Google

★★★★★ D Jamison

5 stars all the way! I just purchased a new Taos and it was by far the easiest car buying experience of my life! Zack my salesman was amazing and everything happened seamlessly! They have a customer for life! | Read Full Review

2/4/2026 12:00:00 AM | Google

★★★★★ Rob Heinzen

Vincent in the service department is absolutely amazing . Always on top of your vehicles needs. Any questions he gets a answer and if he doesn't have the answer he figures it out. We bought our vehicle at Towbin and was the worst experience ever and since then Vincent has made owning or Atlas stress free. Thanks again to Vinnie and | Read Full Review

1/30/2026 12:00:00 AM | Google

★★★★★ BRIAN I

Had a great experience working with Zack and Ervin for my new Tiguan! They were professional throughout the entire process. Their client service was A+. I wouldn't hesitate to buy another car from Findlay! Thanks! | Read Full Review

1/27/2026 12:00:00 AM | Google

★★★★★ Taylor Dacquisto

Huge shoutout to Sergio at Volkswagen for going above and beyond. This was easily the best car buying experience we’ve ever had. We usually dread buying cars because of pushy, shark-like salesmen, but the team here was the complete opposite — honest, easygoing, and awesome to work with. Sergio made the whole process smooth and stres | Read Full Review

1/27/2026 12:00:00 AM | Google

★★★★★ Adanna Iwuji

Buck made my buying experience smooth and stress free, he has checked in with me several times since I bought the car to make sure I have no questions or concerns. Great customer service I highly recommend. | Read Full Review

1/27/2026 12:00:00 AM | Google

★★★★★ Matt

Do not buy a new Volkswagen. I have bought a handful of new cars here and unfortunately the new Volkswagens are junk. I bought a 2023 Jetta brand new from here and it already has a blown head gasket. I'm refilling it with coolant nearly every month. I also bought two brand new 2024 jetta's last year and they've had continuous pro | Read Full Review

1/27/2026 12:00:00 AM | Google

★★★★★ Angela Poraszka

Absolutely awful - made an appointment to get my brakes fixed, which I’ve done over 3 times already because they keep squeaking, at 12pm on Saturday. Dropped the car off and called at 3:30pm to see how it was going to be informed it hasn’t been been looked at. Why offer appointments if you can’t commit to them, they close at 5pm and | Read Full Review

1/2/2026 12:00:00 AM | Google

★★★★★ Micaela McClanahan

I had a service appointment last week and had a great experience with Vinnie. He took very good care of me! I appreciate Findlay Volkswagen and all they do for us! The McClanahan’s | Read Full Review

12/27/2025 12:00:00 AM | Google

★★★★★ Charli Anderson

Friendly and fast service | Read Full Review

12/27/2025 12:00:00 AM | Google

★★★★★ John Bacani

Courteous, detailed and honest. | Read Full Review

12/27/2025 12:00:00 AM | Google

★★★★★ charitie bronson

Excellent Customer Service. They always exceed my expectations! | Read Full Review

12/27/2025 12:00:00 AM | Google

★★★★★ Greg Downing

The staff at Findlay Volkswagen Henderson was very professional and helpful. I purchased a Certified Preowned 2021 VW Tiguan. The vehicle was almost like new and the decision to buy was simple. My sales person, Tom Hlady, was patient and knowledgeable about the car and the sales process. I totally recommend Findlay Volkswagen Henders | Read Full Review

12/27/2025 12:00:00 AM | Google

★★★★★ Steve Fields

We purchased a vehicle here. Solid experience all around. Changed my perception of car sales, definitely a different approach. I'd recommend this establishment without hesitation. | Read Full Review

12/27/2025 12:00:00 AM | Google

★★★★★ Michelle Quantum Sound -Onelighthealing

Evelyn was great and the service was great they solved all the issues my car was having in a Timmy matter | Read Full Review

12/27/2025 12:00:00 AM | Google

★★★★★ Richard Perez

?????????? 5-Star Experience at Findlay Volkswagen This was our 6th Volkswagen purchase, and Findlay Volkswagen once again reminded us why we keep coming back. Zack and General Manager Melisa went above and beyond to get us into the perfect vehicle at the price we wanted. They were patient, transparent, and truly committed to making | Read Full Review

12/27/2025 12:00:00 AM | Google

★★★★★ Natalia Suaza

The first time I went to a Volkswagen dealer was to accompany my daughter; she was buying her first vehicle. The experience was great. When it was time fir me to get mine I did not hesitate on choosing Volkswagen. Findlay Volkswagen in Henderson exceeded my expectations. Zack was knowledgeable helpful and, he went above and beyon | Read Full Review

12/27/2025 12:00:00 AM | Google

★★★★★ David Stamps

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12/27/2025 12:00:00 AM | Google

★★★★★ Destiny Madden

Brandy took very nice care of me without me even being there! My car stopped on the highway and had to get towed. Brandy kept me updated every step of the way and even told me about the payment plans they have for such the unexpected expense. Service was very fast and I’m now back on the road! | Read Full Review

12/27/2025 12:00:00 AM | Google

★★★★★ Judy Guistolise

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12/27/2025 12:00:00 AM | Google

★★★★★ Ana Karen Quiroz

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12/27/2025 12:00:00 AM | Google

★★★★★ Carol

Evelyn made everything so easy and quick! Love the video inspection and recommendations by text. Great service all the way around! | Read Full Review

12/27/2025 12:00:00 AM | Google

★★★★★ Jay Ship

We had a fantastic experience working with Zack at Findlay VW Henderson while purchasing my daughter’s first car. From start to finish, Zack made the entire process comfortable, straightforward, and genuinely enjoyable—especially important for a first-time car buyer. What stood out most was his low-pressure approach. Zack took the t | Read Full Review

12/27/2025 12:00:00 AM | Google

★★★★★ Teri Cella

They did just barely enough to say they inspected my car | Read Full Review

12/27/2025 12:00:00 AM | Google

★★★★★ Simon H

I had a very disappointing experience with this dealership’s service department. After a rear main seal repair and clutch work, my car was returned with multiple issues. The shifter was noticeably misaligned, the transmission made extremely loud noises once warmed up, and I was told only that “there was an issue during the test drive | Read Full Review

12/27/2025 12:00:00 AM | Google

★★★★★ Emily Fields

In August I purchased a new 2025 Volkswagen Atlas SEL Premium R-Line . Since then, I have had to bring my car back to be serviced/repaired 6 times for several different issues. The first issue was that no one filled the A/C fluid before we drove off the lot. Two days after buying a new car, I had to bring it back to the dealership fo | Read Full Review

12/27/2025 12:00:00 AM | Google

★★★★★ True North

Extreme discrimination by service technician Vinney always met with gaslighting and huge disrespect whenever I try to come in and get a timeframe for my vehicle. It’s just too much effort so he just tells me things that have been done in the car which conflict with the video inspection that things have not been done then he’ll insist | Read Full Review

12/27/2025 12:00:00 AM | Google

★★★★★ Melody Owens

My car key was stolen and of course it will cost me $600 plus towing my car to the dealership to replace it and VW is the ONLY place that will see me a new key. What a scam artist joke | Read Full Review

12/27/2025 12:00:00 AM | Google

★★★★★ Angel Jamerson

Service department is always amazing | Read Full Review

12/9/2025 12:00:00 AM | Google

★★★★★ Anton Nevero

Thank you so much to Findlay Volkswagen Henderson! You really helped us find a great car, and we’re absolutely loving it. A special thanks to Sergio and Irvin — true professionals who made the whole process smooth and enjoyable. Everything was handled at the highest level, and we really appreciated their care and attention. Thanks ag | Read Full Review