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Baxter Volkswagen of Omaha

Baxter Volkswagen of Omaha
★★★★★(157)read reviews

17220 Burt St, Omaha, NE 68118

(402) 238-1384 Ask About Our Service Specials!

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Business Hours

Mon: 7:00 AM - 6:00 PMTues: 7:00 AM - 6:00 PMWed: 7:00 AM - 6:00 PMThur: 7:00 AM - 6:00 PMFri: 7:00 AM - 6:00 PMSat: 8:00 AM - 12:00 PMSun: Closed

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VW engine air filter being changed

Volkswagen Quality and expertise at a real value.

No one knows Volkswagen vehicles better than Volkswagen-Certified Technicians. Every factory-trained tech has the hands-on experience to know your car inside and out. When it comes to service, Baxter Volkswagen of Omaha has everything your Volkswagen needs, including knowledge of the service your car needs throughout its lifetime.

Expert Service Proprietary VW diagnostics and tools in the hands of qualified experts.
Daily Convenience Flexible hours. Online scheduling. Service Xpress.
Genuine VW Parts Identical to the factory originals, for uncompromised VW performance.
VW Accessories Designed to fit your VW model—and your lifestyle—beautifully.

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Customer Reviews

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★★★★★ Kurt bata
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7/29/2021 12:00:00 AM | Google
★★★★★ Subin Mathew
During my car hunting process I went to BMW, Merc Benz, Honda, Lexus, Nissan, Volvo. But Caleb at VW is one of the best sales person I have come across , he was well versed with the car and extremely knowledgable about the specifications and techs of the car. He was patient and made the process easier. | Read Full Review
7/29/2021 12:00:00 AM | Google
★★★★★ Jaja
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7/27/2021 12:00:00 AM | Google
★★★★★ Dave Glode
This is the best place for cars… I’ve purchased cars from multiple dealerships around Omaha and this dealership was by far the best. It was so good that we purchased a second car from them. We have had a great experience with maintenance, customer service for regular maintenance checks. The mechanics listen and try to resolve all | Read Full Review
7/27/2021 12:00:00 AM | Google
★★★★★ Jenna Jackson
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7/27/2021 12:00:00 AM | Google
★★★★★ Snow Vise
Excellent Dealership experience...great people and will come again. | Read Full Review
7/27/2021 12:00:00 AM | Google
★★★★★ Marnie King
This was hands down the best car purchase experience we have ever had. Straight forward numbers, no pressure, excellent trade in numbers, friendly and courteous. Rashaad and everyone we spoke to were the best. | Read Full Review
7/27/2021 12:00:00 AM | Google
★★★★★ Valerie Davis
Overall I had a great experience with my salesperson LaShaye. I was impressed that they took the time to bring the vehicle to me to test drive ?? I was in the market at first for certified own but ended up purchasing a brand new vehicle. LaShaye took the time to explain the features. This helped me to make my decision of purchasing my | Read Full Review
7/27/2021 12:00:00 AM | Google
★★★★★ Mgi Chicks
The service at the Burt Street location is excellent! They do a great job and are always very professional! Highly recommend! | Read Full Review
7/26/2021 12:00:00 AM | Google
★★★★★ Megan Norton
This is the only place I trust with my vehicle! Scheduling was easy and I love the valet service. They updated me throughout the entire process. Repairs and maintenance were performed all in one day and they even returned my vehicle vacuumed and sparkling clean! Jeff, the service manager, truly goes above and beyond to make sure you' | Read Full Review
7/26/2021 12:00:00 AM | Google
★★★★★ April Gores
Recently moved to Omaha and had my 60k service done here. Courteous employees, nice environment, and a job well done. Thanks! | Read Full Review
7/24/2021 12:00:00 AM | Google
★★★★★ Thomas
Since we purchased our Atlas in 2019, the service after the purchase has always been top notch. Very pleased with everything. | Read Full Review
7/22/2021 12:00:00 AM | Google
★★★★★ Brandi Johnson
My car was on its last leg and was basically dead in their parking lot so I HAD to get a new vehicle that day. Me and my husband worked with Adonis to get into the Atlas. He was amazing! Understood our situation was extended relatable and personable it was almost like we were working with family! Everyone there was very nice and expl | Read Full Review
7/20/2021 12:00:00 AM | Google
★★★★★ Anna Cole
The gentleman that checked us in was very informative and helpful. The text updates and breakdown of the charges was appreciated and allowed for a quick pick up of my car. | Read Full Review
7/20/2021 12:00:00 AM | Google
★★★★★ Henry Bohac
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7/17/2021 12:00:00 AM | Google
★★★★★ Matt Wessel
Caleb was awesome and made the whole process seem very easy and got me what I wanted quick! Definitely recommend this dealership the whole place is very clean and proper. The way it should be. | Read Full Review
7/16/2021 12:00:00 AM | Google
★★★★★ Jerry Anthis
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7/16/2021 12:00:00 AM | Google
★★★★★ Anna Cole
The guys that checked in my car were very polite and thorough in their explanation of what they were going to do. I received texts letting me know the status of my car and an estimate of the charges. I highly recommend this dealership for any and all service needs with your VW! | Read Full Review
7/12/2021 12:00:00 AM | Google
★★★★★ Evan Vodicka
So I took my car in for a sunroof leak. They had my vehicle for almost a month and didn’t figure out there was a recall on the issue until two weeks later. They told me I can either buy a whole new sunroof frame which the part alone is 1,000 dollars when I already spent plenty on the problem before hand. I told them I would rather ju | Read Full Review
7/11/2021 12:00:00 AM | Google
★★★★★ Ruben Castillo
Excellent customer service! Our sales representative, Evan, was easy to talk to, was knowledgeable in all questions we asked, straight forward even when comparing the vehicle interested in to other vehicles, and he offered some of the best courteous and customer friendly service we have ever experienced when purchasing a vehicle. Cle | Read Full Review
7/7/2021 12:00:00 AM | Google
★★★★★ marilynn theis
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7/1/2021 12:00:00 AM | Google
★★★★★ Emma Songer
I have been a customer of Baxter Dodge Jeep Ram for the last 8 vehicles between my husband and I. I decided to make the switch to VW and was pleased with my experience. Baxter VW of Omaha offers a unique experience from beginning to end. Adonis was very knowledgeable and ready to answer all of my questions. He was quick, honest, and | Read Full Review
6/29/2021 12:00:00 AM | Google
★★★★★ Lisa Swetson
Juan always takes excellent care of me!!! | Read Full Review
6/29/2021 12:00:00 AM | Google
★★★★★ Jacky J Smith III
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6/25/2021 12:00:00 AM | Google
★★★★★ Danira Vlajcic
They always do a great job. I will always be back. | Read Full Review
6/24/2021 12:00:00 AM | Google
★★★★★ Briana Hawks
Baxter Volkswagen was great to work with and everyone we worked with was incredibly helpful throughout the entire process. Vic helped me find the perfect VW and was able to answer all of my questions. I would definitely buy a car with Vic's help again! | Read Full Review
6/19/2021 12:00:00 AM | Google
★★★★★ Parma Wen
Went in for a repair, took 2 hours not 1 as I was told, only got updates if I went and asked for it. | Read Full Review
6/19/2021 12:00:00 AM | Google
★★★★★ Joe Stawniak
Purchased a brand new 2020 GTI in October of 2020. Oil change intervals of 10,000 miles. When the vehicle reached 8,000 miles my “add oil” light came on. I took it into the service department and was informed it was normal for a brand new vehicle to burn a little oil? They took the car back and checked it and added oil accordingly | Read Full Review
6/9/2021 12:00:00 AM | Google
★★★★★ Hallie Huyck
Terrible service | Read Full Review
6/9/2021 12:00:00 AM | Google
★★★★★ Eric Bralano
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6/7/2021 12:00:00 AM | Google
★★★★★ Ryan Burks
Service department is an absolute joke won’t help you never gives you the right information tried to put the wrong part in my car and told me that they tried it when I complained about this all they could say was well fix it next time and honestly at this point there won’t be a next time never coming back here and neither should you | Read Full Review
5/28/2021 12:00:00 AM | Google
★★★★★ Aleksandar Kostic
Erik (the service rep) is incredibly professional and knowledgable about his job! He keeps to his word and makes sure the job gets done without hassle or making you feel pressured! If I could give this place 6 stars because of his customer service, I would! | Read Full Review
5/27/2021 12:00:00 AM | Google
★★★★★ Hannah Miller
BEST CAR BUYING EXPERIENCE! Caleb ***** 5/5 (Sales) Craig ***** 5/5 (Sales) #1: they respected my time, which is always appreciated as a full-time student while working a full-time job- my schedule is minimal. #2: They let me test drive and take my time. #3 and most important, I feel I got a good deal upfront without having to pul | Read Full Review
5/25/2021 12:00:00 AM | Google
★★★★★ Rachel Brannen
Took our Jetta BACK to Baxter VW Omaha, turns out I was not the only one in the lobby returning due to inadequate repairs the first time. Actually, over half of us in the lobby and calling to schedule were retuning customers because things didn't get fixed properly the first time. After sitting in the lobby for over 2 hours, an assoc | Read Full Review
5/19/2021 12:00:00 AM | Google
★★★★★ Austin Wright
If anyone wants a solid deal and a smooth car purchasing process, get to VW! Reggie, Kendra and Craig did an absolute killer job at giving me an amazing experience. If you’re in the market for a VW, don’t look anywhere else!! | Read Full Review
5/15/2021 12:00:00 AM | Google
★★★★★ Rachid Belquass
the worst service ever, it took them 11hours to fix the pressure of my tires and a small dent. they never have a loaner so you can't do anything while your car is in the shop. they never call back to let you know when you will get your car back and you always need to call to check and it takes them for ever to get you an answer. unfr | Read Full Review
5/14/2021 12:00:00 AM | Google
★★★★★ Cindy Weatherford
Another fabulous experience working with Juan in the service area. I love that even when you just go in for an oil change the team makes sure that my car looks showroom ready when I get it back. I am not in the market for a new car just yet but when I start looking Juan and the the service team will make it really difficult for me | Read Full Review
5/9/2021 12:00:00 AM | Google
★★★★★ Hallie Huyck
Great service! | Read Full Review
5/5/2021 12:00:00 AM | Google
★★★★★ Josh Lawless
2 Wonderful Experiences! We bought a 2019 Arteon last year, and the experience was so great that we came back this year for a 2020 Atlas Cross Sport. This dealership is second-to-none. Evan Fauss was terrific to work with and offered me great trade-in for my vehicles. His support, response times, and ability to go the extra mile for | Read Full Review
5/3/2021 12:00:00 AM | Google
★★★★★ Tanner Cate
Worst service department. | Read Full Review
5/3/2021 12:00:00 AM | Google
★★★★★ J. Jenard
When the W Omaha Baxter VW dealer moved, way out West and far from me, I thought I had to change where my Beetle Convertible is serviced. Thanks to “Baxter’s Valet Service” I don’t have to worry about it. “Denim” my VW was picked up and dropped off at my home.. The Valet was punctual, friendly, respectful and helpful. Baxter VW & St | Read Full Review
5/1/2021 12:00:00 AM | Google
★★★★★ Leah Wright
This was the best car-buying experience we have ever had. From the start, the dealership felt open and welcoming to customers without the overwhelming, salesman-sworm we usually get. Shay, our sales person, was easy to talk to, knowledgeable and made the whole process easy. She made a trip out to our house a few days after we bought | Read Full Review
4/29/2021 12:00:00 AM | Google
★★★★★ Joseph Harris
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4/27/2021 12:00:00 AM | Google
★★★★★ B. Curtis
Came in for 50,000 mile service. Service writer checked on the status of the service and kept me in the loop frequently. Waiting area was comfortable (and the coffee was decent!). This is why I drive an hour just to have them work on my car—because it’s worth it. | Read Full Review
4/23/2021 12:00:00 AM | Google
★★★★★ Eric Mathews
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4/23/2021 12:00:00 AM | Google
★★★★★ Lamonte Shockley
Delivered on what was promised. Nice people. Very professional and polite. | Read Full Review
4/20/2021 12:00:00 AM | Google
★★★★★ Zach C
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4/13/2021 12:00:00 AM | Google
★★★★★ Ned Vasquez
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4/11/2021 12:00:00 AM | Google
★★★★★ Jacob Eaton
Very disorganized. | Read Full Review
4/11/2021 12:00:00 AM | Google
★★★★★ JL Hernandez
Fast and friendly staff. One of the shortest visits I've had when getting a new car. They were very open to discuss options and negotiate extras. Will be back in the future when I need another SUV. | Read Full Review
4/6/2021 12:00:00 AM | Google
★★★★★ Andrew Hickson
We were looking for a good starter can for my daughter. Stopped in to Baxter Volkswagen, and that is where we were introduced to Reggie in sales. He was really easy to work with. Listen to our concerns with what we needed. He was very upfront and honest with what he was able to do. There was no haggling no back and forth. They | Read Full Review
4/3/2021 12:00:00 AM | Google
★★★★★ Top Shagger
Erick is the man great customer service super cool dude so shout out to him made the experience good give him a raise | Read Full Review
4/2/2021 12:00:00 AM | Google
★★★★★ Eric Bralano
Amazing service ?? | Read Full Review
4/2/2021 12:00:00 AM | Google
★★★★★ The Meme Aficionado
I'll preface this with I'm not fond of Volkswagen cars. However, I had seen a listing for a Hyundai Sonata Sport+ edition. I emailed an inquiry about it and had the pleasure of talking to Mark who set an appointment with Luke for me to see the car. Stopped in yesterday to see it, fell in love with the vehicle and bought it against m | Read Full Review
4/2/2021 12:00:00 AM | Google
★★★★★ Vicki Sorensen
Vic, our salesperson at Baxter VW, was extremely easy to work with. He was very thorough in showing us cars that might work for us and was extremely patient as we asked for additional details about each model we saw. He was professional, well-informed about the cars we looked at, and very cordial throughout the entire process of sell | Read Full Review
4/2/2021 12:00:00 AM | Google
★★★★★ Clinton Horst
Vic was great to deal with...will definitely return the next time I am in the market for a vehicle. Highly recommend Vic!! | Read Full Review
4/1/2021 12:00:00 AM | Google
★★★★★ Ben Kolar
Was the best buying experience I ever had buying a car. | Read Full Review
3/28/2021 12:00:00 AM | Google
★★★★★ Charles Peterson
I had the notorious Omaha pothole damage a tire. I drove to Baxter and they had my tire in stock and got me in and out quickly! Juan was great as was the rest of the team. Thank you for always taking care of your customers! | Read Full Review
3/25/2021 12:00:00 AM | Google
★★★★★ Zach C
Troy, Kendra, and Shay did a amazing job with a situation I had with a golf that I had the misfortune of buying from lavista. They helped me out and got me into something better and a better deal than before. | Read Full Review
3/24/2021 12:00:00 AM | Google
★★★★★ A T
We are from Iowa we called ahead and were interested in a car....when we got there car was ready to look at! Caleb and Keith both helped us.They were great!! We did not get a car that day but would definitely go there again!! Great service!Thanks again! | Read Full Review
3/21/2021 12:00:00 AM | Google
★★★★★ Zach C
Taking from a 5 to a 3. Troy, Kendra, and Shay did a amazing job with a situation I had with a golf that I had the misfortune of buying from lavista. They helped me out and got me into something better and a better deal than before. However I’m taking it down to a 3 because of their service department. My GF bought a golf a week afte | Read Full Review
3/18/2021 12:00:00 AM | Google
★★★★★ Jessica Parker
Reggie at Baxter was amazing. The whole process was smooth and Reggie went above and beyond to get us exactly what we wanted!!!! | Read Full Review
3/17/2021 12:00:00 AM | Google
★★★★★ Elatish Schmidt
It was an amazing experience from the start. Kendra called me and made me feel extremely comfortable with setting an appointment. She never insisted I was going to buy a car but stated “if you decide to purchase and or like what we have.” When I arrived my salesman, Caleb Kless took a great deal of care and thought into what I wanted | Read Full Review
3/17/2021 12:00:00 AM | Google
★★★★★ Zach C
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3/17/2021 12:00:00 AM | Google
★★★★★ Rohma Tanveer
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3/15/2021 12:00:00 AM | Google
★★★★★ Kiffin Penas
Customer service is excellent. They go above and beyond to ensure you get more than you need!! Never shop for vehicles or get service for my Volkswagen anywhere else!! | Read Full Review
3/12/2021 12:00:00 AM | Google
★★★★★ Zach C
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3/12/2021 12:00:00 AM | Google
★★★★★ Matthew Wallen
Very good overall experience. | Read Full Review
3/6/2021 12:00:00 AM | Google
★★★★★ Troy Kaup
Reggie was very helpful and informative. It was a positive experience. | Read Full Review
3/3/2021 12:00:00 AM | Google
★★★★★ Nicholas Snyder
Caleb K. made the trip out to our place to show the 2018 Subaru Outback I was wanting to purchase. He was very knowledgeable about the vehicle and made the process very easy for us when deciding to purchase. I'm glad I went with Baxter VW for my purchase as their staff were all very helpful in assisting me in the purchase of my veh | Read Full Review
3/2/2021 12:00:00 AM | Google
★★★★★ Phil Meyer
Great experience overall, my salesperson Becca was awesome! This was my second purchase from Baxter vw and I plan to go back for my next vehicle. | Read Full Review
2/28/2021 12:00:00 AM | Google
★★★★★ Zach C
Only will offer poor condition for trade in even if the car looks and is mechanically perfect. Sells way above KBB suggested pricing even with their “discount”. Likes screwing over customers. | Read Full Review
2/26/2021 12:00:00 AM | Google
★★★★★ Daniel Phillips
Very courteous staff and efficient service! | Read Full Review
2/23/2021 12:00:00 AM | Google
★★★★★ Jennifer Sall
This is our second experience with Reggie, and both were completely different and absolutely excellent. First time, I was purchasing remotely. Second purchase, my recently graduated high school senior was purchasing his first car. At every point in the process : from crazy questions from a teenager to worried mom questions he answ | Read Full Review
2/22/2021 12:00:00 AM | Google
★★★★★ Andrew Leffler
Caleb Klees is a rockstar! Knowledgeable, friendly and VERY customer service oriented. My wife and I had a great experience with buying our 2019 Tiguan from Baxter VW and it's mainly due to how Caleb worked with us. This was our first time working with any of the Baxter dealers. If all of the Baxter line of dealerships hire the same | Read Full Review
2/21/2021 12:00:00 AM | Google
★★★★★ jenny smith
It was a pleasure buying my new ride at Baxter VW of Omaha :) The staff is so nice & helpful , especially Reggie in Sales. I will never buy anywhere else. | Read Full Review
2/18/2021 12:00:00 AM | Google
★★★★★ Monica Pingel
Had a great experience! Keith was a great salesperson and very knowledgeable. I would recommend him to any future guests looking for a new car. | Read Full Review
2/17/2021 12:00:00 AM | Google
★★★★★ J'Lynne Johnson 'Young'
As we all know this past year was awful! But, after a storm comes a rainbow. My husband and I welcomed our first child into the world. Of course with the new addition we needed more room. I had a 2018 Tiguan before and I ABSOLUTLY loved it. I now have a 2020 Atlas Cross Sport. It is everything I could want in the affordable vehicle c | Read Full Review
2/17/2021 12:00:00 AM | Google
★★★★★ John Gravert
I made an inquiry about a VW Atlas after hours and salesman Vic Beanum was quick to respond. He hit a home run with the new vehicle selection and made an excellent trade offer without the frustrating back and forth haggling. I was very impressed with Vic’s professionalism and felt like he was really working for me. What a great asset | Read Full Review
2/16/2021 12:00:00 AM | Google
★★★★★ Stephanie Plisek
Evan was super helpful and courteous. I didn't feel rushed and all my questions were answered. Would highly recommend Evan and Baxter. Great service! | Read Full Review
2/12/2021 12:00:00 AM | Google
★★★★★ Sarah Smith
Had a great experience with the service team at Baxter. Juan helped me get all my needs met and worked with my insurance company to make the process as seamless as possible, definitely made the best of an unexpected situation! | Read Full Review
2/12/2021 12:00:00 AM | Google
★★★★★ Tisha Reed
This is the third volkswagen I have purchased and as always, I am blown away by the sales staff! Vic was super knowledgeable about every aspect of my car, had the vehicle done and ready to go and made sure I knew how everything worked! Kendra is by far the BEST when it comes to knowing exactly what you want and she goes above and bey | Read Full Review
2/9/2021 12:00:00 AM | Google
★★★★★ Ally D.
Such fantastic buying experience! | Read Full Review
2/5/2021 12:00:00 AM | Google
★★★★★ Bill Lohr
Very Polite, clean and welcoming. Did a great job at a fair price. The self scheduling program on the internet is by far the best and easiest one I have ever used. They seemed appreciative of my business. These days most businesses just don't care, and act as you are a bother to them. The took great care of me and my car. I felt v | Read Full Review
2/5/2021 12:00:00 AM | Google
★★★★★ Scott Abbott
They work so hard to please their clients. I am always happy when I drive away. | Read Full Review
2/4/2021 12:00:00 AM | Google
★★★★★ Holly Knapp
Just got my Atlas serviced for the first time and a repair completed at this dealership and was very impressed with the customer service. Jon went out of his way to make sure I had a loner for the 5 hour plus job. Will definitely be back for my next service! Highly recommend. | Read Full Review
2/1/2021 12:00:00 AM | Google
★★★★★ Mark Gannon
We had a very positive experience, especially as used car buying goes. Prices are no haggle, which is nice. Keith, that we worked with was friendly, informative, and not pushy. I feel like we got a fair deal on our trade in and a good price on our used VW purchase. | Read Full Review
1/24/2021 12:00:00 AM | Google
★★★★★ Vishnu Parthasarathy
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1/23/2021 12:00:00 AM | Google
★★★★★ Tina McCray
On 1/21 I fell in love with my New Atlas Crossport SEL Premium! Vic went the extra mile and made sure that no matter my concerns he was able to accommodate. I was not aware this particular model was available, and I am very blessed to have it in MY possession. Vic and his team made sure to go the extra mile to get me comfortably into | Read Full Review
1/22/2021 12:00:00 AM | Google
★★★★★ James Tucker
I had a fantastic experience working with Caleb to purchase a pretty-hard-to-find Honda Element this week. He made things really easy for me, even got me a ride from the airport. The dealer gave me the standard spiel on all the additional packages I could purchase, but when didn't pressure me at all when I decline to select any of th | Read Full Review
1/15/2021 12:00:00 AM | Google
★★★★★ Chris Love
Great!! Caleb was in contact daily, keeping up to date right up until he delivered the car personally. Awesome experience!! | Read Full Review
1/12/2021 12:00:00 AM | Google
★★★★★ Doug Phillips
Bottom line is they they treat you right!! I hesitate to go to a dealership when I am in the market for a car. I search eBay and anywhere I might find a private owner who has taken care of their vehicle and might be able to get a good deal. I will just say say the experience I had at Baxter VW Omaha was amazing! Salesman Brandon J | Read Full Review
1/12/2021 12:00:00 AM | Google
★★★★★ Shelly Tarin
As a single woman buying a car here was a joy! I had a fantastic female sales woman. I've owned the car for a year and a half and I've gone back for maintenance and oil changes and I have always been impressed. I love that I can be at work and they will come pick up my car and provide the service and bring it back to me! I love my | Read Full Review
1/8/2021 12:00:00 AM | Google
★★★★★ Jeff Newton
Best Car Buying Experience Ever. The team was great with communication, knowledge, and breaking down finance options. Overall - no pressure - no haggling - no nonsense! Period! We will be buying from them again. | Read Full Review
1/7/2021 12:00:00 AM | Google
★★★★★ Bucky Carrington
Caleb Klees worked his tail off to complete a deal for us in one day! He took my call early in the morning, worked with me via phone, email, and text throughout the day to update us on what they did and did not have in stock until we were able to find a vehicle we were happy with. He delivered it to us at 730 that night. Unbelievable | Read Full Review
1/5/2021 12:00:00 AM | Google
★★★★★ S. Robidoux
Found a couple of options for my teenage daughter’s first car. Vic was super helpful, not pushy, brought over other vehicles from other dealerships, and made the experience fun. In fact, I ended up buying two cars! | Read Full Review
12/24/2020 12:00:00 AM | Google
★★★★★ DeNiSe DaViSoN-BlAkE
Keith A... is the Best salesman. He is very upbeat, and polite. Got a great VW. And some awesome upgrades. Good Job Keith. FYI ask for Keith! | Read Full Review
12/23/2020 12:00:00 AM | Google
★★★★★ Cheryl Steede
Caleb did an excellent job with giving us information. We are happy with our Volvo!! Thanks, Caleb!! | Read Full Review
12/15/2020 12:00:00 AM | Google
★★★★★ Ali McCarthy
Vic was very helpful and polite and we're extremely pleased with our new-to-us used vehicle | Read Full Review
12/15/2020 12:00:00 AM | Google
★★★★★ Dylan Foster
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12/5/2020 12:00:00 AM | Google
★★★★★ John Wray
Excellent experience all the way through. They brought the car out to us to drive, worked with us on our trade, and made the purchase painless. Thank you! | Read Full Review
12/4/2020 12:00:00 AM | Google
★★★★★ Jane Covington
Excellent service and helpful people! | Read Full Review
12/2/2020 12:00:00 AM | Google
★★★★★ Kenneth Lofton
They went out of their way for us. And they showed great team work. | Read Full Review
12/2/2020 12:00:00 AM | Google
★★★★★ Megan Steele
Reggie and Kendra went above and beyond to find the perfect new Atlas for our family. Reggie knew everything about the trim levels and features and was happy to share, but not pushy at all. We couldn’t be happier with the service. They worked with us on our trade in and we feel we got a very good deal. I am loving my new car! Thanks | Read Full Review
11/29/2020 12:00:00 AM | Google
★★★★★ Aaron Mathis
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11/16/2020 12:00:00 AM | Google
★★★★★ LaQuinte Campbell
I’m extremely happy with my new SUV! Vic Beanum was an exceptional person to work with! He’s very knowledgeable on all things VW and made the entire process very easy! I felt informed as a buyer and that I got the best deal possible on the vehicle I wanted! Buying a vehicle can be a daunting process but I felt supported and affirmed | Read Full Review
11/15/2020 12:00:00 AM | Google
★★★★★ Weysan Dun
Baxter VW Sales and Service are both outstanding. I have purchased my last four cars from them. I also have all my vehicle maintenance done there. They are honest, fair and professional. They stand behind their work and always perform top-quality service. | Read Full Review
11/13/2020 12:00:00 AM | Google
★★★★★ Maggie Christianson
Reggie was amazing! He completely rolled out the red carpet and did an incredible and thorough walk around of the vehicle. He answered any and all questions we had without any push back. Kendra was also super helpful! We appreciate Volkswagens team and how easy they made this process for us! If anyone is in the market for a new Volks | Read Full Review
11/5/2020 12:00:00 AM | Google
★★★★★ Jessica Vanschoiack
We absolutely LOVE Baxter, are most recent purchase was from Baxter Volkswagen. | Read Full Review
11/4/2020 12:00:00 AM | Google
★★★★★ Mike K
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11/4/2020 12:00:00 AM | Google
★★★★★ Charles Peterson
Brought my car in for service on 10/31/2020. Baxter Volkswagen is great and Jon was super helpful to me! They are wonderful and priced competitively! | Read Full Review
11/2/2020 12:00:00 AM | Google
★★★★★ Carlee Budd
Keith/Ron were great! They were very helpful! I didn’t think to check for a spare tire and surprise! There’s no spare tire. I bought a tire warranty (3 free tires) and seen if I could take one of the tires as a spare and was told no as it’s only to “fix” the tire. Then I found out they also don't pay taxes for your plates so I have | Read Full Review
11/2/2020 12:00:00 AM | Google
★★★★★ Nathan Dougall
I had a great and easy experience with Baxter VW. My salesperson, Keith, made the entire process easy and worry-free. | Read Full Review
10/29/2020 12:00:00 AM | Google
★★★★★ Christopher Baker
Went in to buy a Truck. I know it is Volkswagen. But they had a really nice used truck for sale. I worked with Vic. Great guy was not pushy didn't try to rush anything. Had everything set up for me. Great experience. I would recommend anybody looking for a vehicle to ask for him. | Read Full Review
10/25/2020 12:00:00 AM | Google
★★★★★ keith kucera
*Updated 10-23-20 -- Baxter VW @ W. Dodge site continues to excel with truely exceptional service & repair. Service Advisor [Juan], together with skilled VW Techs [Pablo] once again provided outstanding, reliable support. Juan kept me informed regarding repair status thruout the process. They deliver an exceptional customer orietati | Read Full Review
10/24/2020 12:00:00 AM | Google
★★★★★ Libby Cronican
As a nurse, my schedule is all over the place making it hard to search for and buy a car. After a few nightmare-ish experiences at other dealers, I wound up working with Caleb Klees at VW (highly recommend him). He helped me find the car that was the best fit for me and worked around my schedule. He even brought a car out to Lincoln | Read Full Review
10/24/2020 12:00:00 AM | Google
★★★★★ Jen Menebroker
I can’t say enough good things about our customer service experience with Baxter. Caleb was amazing to work with. His communication was impeccable. He was professional and he was very knowledgeable about VW vehicles. There were a few minor cosmetic repairs. Baxter did not hesitate to have these few things done at our request. They br | Read Full Review
10/22/2020 12:00:00 AM | Google
★★★★★ mark aguilar
I had the pleasure to work with Reggie. His customer service was excellent. Reggie was not pushy at all and made sure I got the deal I needed. The finance department was excellent as well looked out for my best interest. The credit application process was easy and I was able to do it in the comfort of my own home. After everything wa | Read Full Review
10/22/2020 12:00:00 AM | Google
★★★★★ Lynn curry-Jackson
I have had many vehicles serviced with multiple companies however, I have had nothing but good servicing at Baxter Volkswagen of Omaha. Including my last service, Troy and the crew were awesome as usual! Thanks Baxter Volkswagen! | Read Full Review
10/21/2020 12:00:00 AM | Google
★★★★★ Carlee Budd
Keith/Ron were great! They were very helpful! I didn’t think to check for a spare tire and surprise! There’s no spare tire. I bought a tire warranty (3 free tires) and seen if I could take one of the tires as a spare and was told no as it’s only to “fix” the tire. Then I found out they also don't pay taxes for your plates so I have | Read Full Review
10/18/2020 12:00:00 AM | Google
★★★★★ XxWolfie_playz ÙwÚ xX
I wish Keith was there. Not until later if I would have known he was very nice and Helpful But Vick was the oneThat he'd sold the car and He is not very friendly he did not call me so I called and set up an appointment with the service. | Read Full Review
10/13/2020 12:00:00 AM | Google
★★★★★ Tamara Sears
Great experience overall, just some minor issues with wiring that had to be serviced a couple of times. Love the car and am happy with my purchase! | Read Full Review
10/13/2020 12:00:00 AM | Google
★★★★★ Sabu
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10/10/2020 12:00:00 AM | Google
★★★★★ David Graves
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10/10/2020 12:00:00 AM | Google
★★★★★ Lee Millward
Stopped in for oil change. Didn't have an appointment, but they got me in immediately. While I was there, they took care of a recall and saved me a trip. Waiting area is really comfy and clean. | Read Full Review
10/9/2020 12:00:00 AM | Google
★★★★★ Ryan Miller
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10/8/2020 12:00:00 AM | Google
★★★★★ Jody Trocha
great service | Read Full Review
10/7/2020 12:00:00 AM | Google
★★★★★ Frankline Olum Nestor
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9/19/2020 12:00:00 AM | Google
★★★★★ Mark Taylor
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9/17/2020 12:00:00 AM | Google
★★★★★ Brandon Robben
TJ did a great job adhering to our timeline and was patient with our needs. His follow up was timely and he didn’t pressure us into making a decision. He kept us informed and helped us when the time was right. | Read Full Review
9/8/2020 12:00:00 AM | Google
★★★★★ Bailey Conner
My husband and I decided to visit Baxter Volkswagen of Omaha after doing some research on what make and model we wanted. When we stopped in, we were instantly greeted by TJ. He was very professional and friendly. TJ helped us find the perfect car for our need and budget. We were able to test drive it on our own and didn’t feel any pr | Read Full Review
9/8/2020 12:00:00 AM | Google
★★★★★ Brenda Ramirez
Keith is great! He made the experience fun and painless. He’s also very knowledgeable and answered every question we had. 5 star rating for Keith! The reason I knocked off a star is because of the financing part of the process. The signing went smooth and easy, we signed on a Thursday. The following Monday I noticed that my old auto | Read Full Review
9/2/2020 12:00:00 AM | Google
★★★★★ David Bergt
Great experience. The Salesman, Caleb, was knowledgeable and kind. | Read Full Review
8/31/2020 12:00:00 AM | Google
★★★★★ Dan Kavan
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8/31/2020 12:00:00 AM | Google
★★★★★ Dan Kavan
Internet sales manager Clayton Emailed and said vehicle was available and he is checking to see when it is coming out of inspections so I can come get it. 8 hours later he finally emails that it’s sold now, thanks for caring and doing your job... | Read Full Review
8/29/2020 12:00:00 AM | Google
★★★★★ BETH Knott
Baxter Volkswagen service is terrific and I'm so happy I decided to buy a VW. | Read Full Review
8/27/2020 12:00:00 AM | Google
★★★★★ Sara Keeler
I’ve been looking for a while and I decided to take advantage of the great interest rates while they were available. Living 80 miles away made it kind of hard to get what I want. I found my vehicle online, and immediately started to chat with Reggie. He helped secure the vehicle for me to test drive the next day and the rest is histo | Read Full Review
8/26/2020 12:00:00 AM | Google
★★★★★ Teunnia Archie
My experience buying my Volkswagen was amazing start to finish! Once I told Mr. Knight about my car needs and how I was it rear ended in a accident he immediately hooked me up with the sales associate and they went to work on my behalf! I met Ms Shaye and she has been amazing very patient, very thorough and very knowledgeable about h | Read Full Review
8/25/2020 12:00:00 AM | Google
★★★★★ Matt McGuire
Always a great experience. Juan in the service department is exceptional! Great communication, always extremely helpful and knowledgeable of my vehicle, and interested in getting to know his customers personally. | Read Full Review
8/24/2020 12:00:00 AM | Google
★★★★★ NBA reacts 17
My wife purchased a 2020 Tiguan R Line from Baxter. We are BIG fans of Jenna!! She was an absolute pleasure to work with! I would love to recruit her to my industry! True customer service :) | Read Full Review
8/24/2020 12:00:00 AM | Google
★★★★★ Charles Peterson
I bought a certified car on 8/12/2020. Diana Roberts and the rest of the staff were just amazing. Got a good deal and was treated very well. I highly recommend this place and Diana specifically! | Read Full Review
8/18/2020 12:00:00 AM | Google
★★★★★ Louise Osborne
Customer service goes beyond just the sales!!! What‘s important is the customer service and professionalism given after the purchase. This is exactly what I have experienced from the beginning!!! Giving a great big shout out to everyone at Baxter for taking good care of us!! | Read Full Review
8/18/2020 12:00:00 AM | Google
★★★★★ Brandon Hatfield
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8/17/2020 12:00:00 AM | Google
★★★★★ Nicole Johnson
Very happy with my experience and purchase here! I love the atlas cross sport and the overnight test drive convinced me I needed one. Reggie is the best and helped me get the exact one I wanted! | Read Full Review
8/14/2020 12:00:00 AM | Google
★★★★★ Shane F
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8/13/2020 12:00:00 AM | Google
★★★★★ bryce crabtree
I purchased a used vehicle from Baxter VW. It was a pleasure working with Diana as the process went very smoothly. There was an issue with the car however Baxter helped me out immediately. Would recommend! | Read Full Review
8/11/2020 12:00:00 AM | Google
★★★★★ David Coble
Reggie did an amazing job! We love our new 21 VW Atlas. I would recommend Reggie or Vic to anyone! | Read Full Review
8/11/2020 12:00:00 AM | Google
★★★★★ Brett Castinado
Amazing dealership. TJ (Troy) was easily the best salesperson I’ve ever had help me at any dealership. Awesome guy and I highly recommend! | Read Full Review
8/10/2020 12:00:00 AM | Google
★★★★★ Cole Linke
Be weary of this place. They will say and do anything to try and force you into a car and then attempt to force the terms of the afreement to change last minute and if you don't, you lose your car. They are the definition of bait and switch. | Read Full Review
8/10/2020 12:00:00 AM | Google
★★★★★ Matt McGuire
Always a great experience. Excellent communication regarding repairs and status of vehicle. | Read Full Review
8/6/2020 12:00:00 AM | Google
★★★★★ Frances Taylor-Reis
This was my first VW Golf service experience since purchased last 8/2019. My service tech Josh granted my request for a coupon discount since a mailed coupon expired in 5/2020 which was before my vehicle needed service. Thanks Josh for this positive service experience for my first VW vehicle. | Read Full Review
8/5/2020 12:00:00 AM | Google
★★★★★ Frances Taylor-Reis
| Read Full Review
8/4/2020 12:00:00 AM | Google
★★★★★ Jamie Bryan
The experience of buying a car with Baxter VW was a really easy and enjoyable one. We worked with Caleb from the start, and he was a great help throughout – friendly, professional, deeply knowledgeable about every car he showed us, and always responsive. We were able to get the car we wanted easily and quickly, and we love it. I high | Read Full Review
8/3/2020 12:00:00 AM | Google
★★★★★ Brett Petersen
Diana did everything to make my car buying experience exceptional. This was probably my best car buying experience ever. Here is an example outside of the negotiation. I will get to the negotiation in a click. Diana would not let me leave without showing me the features, despite me trading in my 18 same model. She truly cares. The | Read Full Review
8/3/2020 12:00:00 AM | Google
★★★★★ Mathew Hartz
Connor is by far the best salesperson we have dealt with at any dealership . He's professional, informative, not pushy and easy to work with each and every time. Thanks Connor! | Read Full Review
8/3/2020 12:00:00 AM | Google
★★★★★ Arlen Thayn
Excellent service and quick response finding the exact vehicle we asked for. | Read Full Review
8/2/2020 12:00:00 AM | Google
★★★★★ Scott Gray
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8/2/2020 12:00:00 AM | Google

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