Take Advantage of Oil Change Specials at Baxter Volkswagen of Omaha Today

★★★★★ Zach C

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4/13/2021 12:00:00 AM | Google

★★★★★ Ned Vasquez

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4/11/2021 12:00:00 AM | Google

★★★★★ Jacob Eaton

Very disorganized. | Read Full Review

4/11/2021 12:00:00 AM | Google

★★★★★ JL Hernandez

Fast and friendly staff. One of the shortest visits I've had when getting a new car. They were very open to discuss options and negotiate extras. Will be back in the future when I need another SUV. | Read Full Review

4/6/2021 12:00:00 AM | Google

★★★★★ Andrew Hickson

We were looking for a good starter can for my daughter. Stopped in to Baxter Volkswagen, and that is where we were introduced to Reggie in sales. He was really easy to work with. Listen to our concerns with what we needed. He was very upfront and honest with what he was able to do. There was no haggling no back and forth. They | Read Full Review

4/3/2021 12:00:00 AM | Google

★★★★★ Top Shagger

Erick is the man great customer service super cool dude so shout out to him made the experience good give him a raise | Read Full Review

4/2/2021 12:00:00 AM | Google

★★★★★ Eric Bralano

Amazing service ?? | Read Full Review

4/2/2021 12:00:00 AM | Google

★★★★★ The Meme Aficionado

I'll preface this with I'm not fond of Volkswagen cars. However, I had seen a listing for a Hyundai Sonata Sport+ edition. I emailed an inquiry about it and had the pleasure of talking to Mark who set an appointment with Luke for me to see the car. Stopped in yesterday to see it, fell in love with the vehicle and bought it against m | Read Full Review

4/2/2021 12:00:00 AM | Google

★★★★★ Vicki Sorensen

Vic, our salesperson at Baxter VW, was extremely easy to work with. He was very thorough in showing us cars that might work for us and was extremely patient as we asked for additional details about each model we saw. He was professional, well-informed about the cars we looked at, and very cordial throughout the entire process of sell | Read Full Review

4/2/2021 12:00:00 AM | Google

★★★★★ Clinton Horst

Vic was great to deal with...will definitely return the next time I am in the market for a vehicle. Highly recommend Vic!! | Read Full Review

4/1/2021 12:00:00 AM | Google

★★★★★ Ben Kolar

Was the best buying experience I ever had buying a car. | Read Full Review

3/28/2021 12:00:00 AM | Google

★★★★★ Charles Peterson

I had the notorious Omaha pothole damage a tire. I drove to Baxter and they had my tire in stock and got me in and out quickly! Juan was great as was the rest of the team. Thank you for always taking care of your customers! | Read Full Review

3/25/2021 12:00:00 AM | Google

★★★★★ Zach C

Troy, Kendra, and Shay did a amazing job with a situation I had with a golf that I had the misfortune of buying from lavista. They helped me out and got me into something better and a better deal than before. | Read Full Review

3/24/2021 12:00:00 AM | Google

★★★★★ A T

We are from Iowa we called ahead and were interested in a car....when we got there car was ready to look at! Caleb and Keith both helped us.They were great!! We did not get a car that day but would definitely go there again!! Great service!Thanks again! | Read Full Review

3/21/2021 12:00:00 AM | Google

★★★★★ Zach C

Taking from a 5 to a 3. Troy, Kendra, and Shay did a amazing job with a situation I had with a golf that I had the misfortune of buying from lavista. They helped me out and got me into something better and a better deal than before. However I’m taking it down to a 3 because of their service department. My GF bought a golf a week afte | Read Full Review

3/18/2021 12:00:00 AM | Google

★★★★★ Jessica Parker

Reggie at Baxter was amazing. The whole process was smooth and Reggie went above and beyond to get us exactly what we wanted!!!! | Read Full Review

3/17/2021 12:00:00 AM | Google

★★★★★ Elatish Schmidt

It was an amazing experience from the start. Kendra called me and made me feel extremely comfortable with setting an appointment. She never insisted I was going to buy a car but stated “if you decide to purchase and or like what we have.” When I arrived my salesman, Caleb Kless took a great deal of care and thought into what I wanted | Read Full Review

3/17/2021 12:00:00 AM | Google

★★★★★ Zach C

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3/17/2021 12:00:00 AM | Google

★★★★★ Rohma Tanveer

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3/15/2021 12:00:00 AM | Google

★★★★★ Kiffin Penas

Customer service is excellent. They go above and beyond to ensure you get more than you need!! Never shop for vehicles or get service for my Volkswagen anywhere else!! | Read Full Review

3/12/2021 12:00:00 AM | Google

★★★★★ Zach C

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3/12/2021 12:00:00 AM | Google

★★★★★ Matthew Wallen

Very good overall experience. | Read Full Review

3/6/2021 12:00:00 AM | Google

★★★★★ Troy Kaup

Reggie was very helpful and informative. It was a positive experience. | Read Full Review

3/3/2021 12:00:00 AM | Google

★★★★★ Nicholas Snyder

Caleb K. made the trip out to our place to show the 2018 Subaru Outback I was wanting to purchase. He was very knowledgeable about the vehicle and made the process very easy for us when deciding to purchase. I'm glad I went with Baxter VW for my purchase as their staff were all very helpful in assisting me in the purchase of my veh | Read Full Review

3/2/2021 12:00:00 AM | Google

★★★★★ Phil Meyer

Great experience overall, my salesperson Becca was awesome! This was my second purchase from Baxter vw and I plan to go back for my next vehicle. | Read Full Review

2/28/2021 12:00:00 AM | Google

★★★★★ Zach C

Only will offer poor condition for trade in even if the car looks and is mechanically perfect. Sells way above KBB suggested pricing even with their “discount”. Likes screwing over customers. | Read Full Review

2/26/2021 12:00:00 AM | Google

★★★★★ Daniel Phillips

Very courteous staff and efficient service! | Read Full Review

2/23/2021 12:00:00 AM | Google

★★★★★ Jennifer Sall

This is our second experience with Reggie, and both were completely different and absolutely excellent. First time, I was purchasing remotely. Second purchase, my recently graduated high school senior was purchasing his first car. At every point in the process : from crazy questions from a teenager to worried mom questions he answ | Read Full Review

2/22/2021 12:00:00 AM | Google

★★★★★ Andrew Leffler

Caleb Klees is a rockstar! Knowledgeable, friendly and VERY customer service oriented. My wife and I had a great experience with buying our 2019 Tiguan from Baxter VW and it's mainly due to how Caleb worked with us. This was our first time working with any of the Baxter dealers. If all of the Baxter line of dealerships hire the same | Read Full Review

2/21/2021 12:00:00 AM | Google

★★★★★ jenny smith

It was a pleasure buying my new ride at Baxter VW of Omaha :) The staff is so nice & helpful , especially Reggie in Sales. I will never buy anywhere else. | Read Full Review

2/18/2021 12:00:00 AM | Google

★★★★★ Monica Pingel

Had a great experience! Keith was a great salesperson and very knowledgeable. I would recommend him to any future guests looking for a new car. | Read Full Review

2/17/2021 12:00:00 AM | Google

★★★★★ J'Lynne Johnson 'Young'

As we all know this past year was awful! But, after a storm comes a rainbow. My husband and I welcomed our first child into the world. Of course with the new addition we needed more room. I had a 2018 Tiguan before and I ABSOLUTLY loved it. I now have a 2020 Atlas Cross Sport. It is everything I could want in the affordable vehicle c | Read Full Review

2/17/2021 12:00:00 AM | Google

★★★★★ John Gravert

I made an inquiry about a VW Atlas after hours and salesman Vic Beanum was quick to respond. He hit a home run with the new vehicle selection and made an excellent trade offer without the frustrating back and forth haggling. I was very impressed with Vic’s professionalism and felt like he was really working for me. What a great asset | Read Full Review

2/16/2021 12:00:00 AM | Google

★★★★★ Stephanie Plisek

Evan was super helpful and courteous. I didn't feel rushed and all my questions were answered. Would highly recommend Evan and Baxter. Great service! | Read Full Review

2/12/2021 12:00:00 AM | Google

★★★★★ Sarah Smith

Had a great experience with the service team at Baxter. Juan helped me get all my needs met and worked with my insurance company to make the process as seamless as possible, definitely made the best of an unexpected situation! | Read Full Review

2/12/2021 12:00:00 AM | Google

★★★★★ Tisha Reed

This is the third volkswagen I have purchased and as always, I am blown away by the sales staff! Vic was super knowledgeable about every aspect of my car, had the vehicle done and ready to go and made sure I knew how everything worked! Kendra is by far the BEST when it comes to knowing exactly what you want and she goes above and bey | Read Full Review

2/9/2021 12:00:00 AM | Google

★★★★★ Ally D.

Such fantastic buying experience! | Read Full Review

2/5/2021 12:00:00 AM | Google

★★★★★ Bill Lohr

Very Polite, clean and welcoming. Did a great job at a fair price. The self scheduling program on the internet is by far the best and easiest one I have ever used. They seemed appreciative of my business. These days most businesses just don't care, and act as you are a bother to them. The took great care of me and my car. I felt v | Read Full Review

2/5/2021 12:00:00 AM | Google

★★★★★ Scott Abbott

They work so hard to please their clients. I am always happy when I drive away. | Read Full Review

2/4/2021 12:00:00 AM | Google

★★★★★ Holly Knapp

Just got my Atlas serviced for the first time and a repair completed at this dealership and was very impressed with the customer service. Jon went out of his way to make sure I had a loner for the 5 hour plus job. Will definitely be back for my next service! Highly recommend. | Read Full Review

2/1/2021 12:00:00 AM | Google

★★★★★ Mark Gannon

We had a very positive experience, especially as used car buying goes. Prices are no haggle, which is nice. Keith, that we worked with was friendly, informative, and not pushy. I feel like we got a fair deal on our trade in and a good price on our used VW purchase. | Read Full Review

1/24/2021 12:00:00 AM | Google

★★★★★ Vishnu Parthasarathy

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1/23/2021 12:00:00 AM | Google

★★★★★ Tina McCray

On 1/21 I fell in love with my New Atlas Crossport SEL Premium! Vic went the extra mile and made sure that no matter my concerns he was able to accommodate. I was not aware this particular model was available, and I am very blessed to have it in MY possession. Vic and his team made sure to go the extra mile to get me comfortably into | Read Full Review

1/22/2021 12:00:00 AM | Google

★★★★★ James Tucker

I had a fantastic experience working with Caleb to purchase a pretty-hard-to-find Honda Element this week. He made things really easy for me, even got me a ride from the airport. The dealer gave me the standard spiel on all the additional packages I could purchase, but when didn't pressure me at all when I decline to select any of th | Read Full Review

1/15/2021 12:00:00 AM | Google

★★★★★ Chris Love

Great!! Caleb was in contact daily, keeping up to date right up until he delivered the car personally. Awesome experience!! | Read Full Review

1/12/2021 12:00:00 AM | Google

★★★★★ Doug Phillips

Bottom line is they they treat you right!! I hesitate to go to a dealership when I am in the market for a car. I search eBay and anywhere I might find a private owner who has taken care of their vehicle and might be able to get a good deal. I will just say say the experience I had at Baxter VW Omaha was amazing! Salesman Brandon J | Read Full Review

1/12/2021 12:00:00 AM | Google

★★★★★ Shelly Tarin

As a single woman buying a car here was a joy! I had a fantastic female sales woman. I've owned the car for a year and a half and I've gone back for maintenance and oil changes and I have always been impressed. I love that I can be at work and they will come pick up my car and provide the service and bring it back to me! I love my | Read Full Review

1/8/2021 12:00:00 AM | Google

★★★★★ Jeff Newton

Best Car Buying Experience Ever. The team was great with communication, knowledge, and breaking down finance options. Overall - no pressure - no haggling - no nonsense! Period! We will be buying from them again. | Read Full Review

1/7/2021 12:00:00 AM | Google

★★★★★ Bucky Carrington

Caleb Klees worked his tail off to complete a deal for us in one day! He took my call early in the morning, worked with me via phone, email, and text throughout the day to update us on what they did and did not have in stock until we were able to find a vehicle we were happy with. He delivered it to us at 730 that night. Unbelievable | Read Full Review

1/5/2021 12:00:00 AM | Google

★★★★★ S. Robidoux

Found a couple of options for my teenage daughter’s first car. Vic was super helpful, not pushy, brought over other vehicles from other dealerships, and made the experience fun. In fact, I ended up buying two cars! | Read Full Review

12/24/2020 12:00:00 AM | Google

★★★★★ DeNiSe DaViSoN-BlAkE

Keith A... is the Best salesman. He is very upbeat, and polite. Got a great VW. And some awesome upgrades. Good Job Keith. FYI ask for Keith! | Read Full Review

12/23/2020 12:00:00 AM | Google

★★★★★ Cheryl Steede

Caleb did an excellent job with giving us information. We are happy with our Volvo!! Thanks, Caleb!! | Read Full Review

12/15/2020 12:00:00 AM | Google

★★★★★ Ali McCarthy

Vic was very helpful and polite and we're extremely pleased with our new-to-us used vehicle | Read Full Review

12/15/2020 12:00:00 AM | Google

★★★★★ Dylan Foster

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12/5/2020 12:00:00 AM | Google

★★★★★ John Wray

Excellent experience all the way through. They brought the car out to us to drive, worked with us on our trade, and made the purchase painless. Thank you! | Read Full Review

12/4/2020 12:00:00 AM | Google

★★★★★ Jane Covington

Excellent service and helpful people! | Read Full Review

12/2/2020 12:00:00 AM | Google

★★★★★ Kenneth Lofton

They went out of their way for us. And they showed great team work. | Read Full Review

12/2/2020 12:00:00 AM | Google

★★★★★ Megan Steele

Reggie and Kendra went above and beyond to find the perfect new Atlas for our family. Reggie knew everything about the trim levels and features and was happy to share, but not pushy at all. We couldn’t be happier with the service. They worked with us on our trade in and we feel we got a very good deal. I am loving my new car! Thanks | Read Full Review

11/29/2020 12:00:00 AM | Google

★★★★★ Aaron Mathis

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11/16/2020 12:00:00 AM | Google

★★★★★ LaQuinte Campbell

I’m extremely happy with my new SUV! Vic Beanum was an exceptional person to work with! He’s very knowledgeable on all things VW and made the entire process very easy! I felt informed as a buyer and that I got the best deal possible on the vehicle I wanted! Buying a vehicle can be a daunting process but I felt supported and affirmed | Read Full Review

11/15/2020 12:00:00 AM | Google

★★★★★ Weysan Dun

Baxter VW Sales and Service are both outstanding. I have purchased my last four cars from them. I also have all my vehicle maintenance done there. They are honest, fair and professional. They stand behind their work and always perform top-quality service. | Read Full Review

11/13/2020 12:00:00 AM | Google

★★★★★ Maggie Christianson

Reggie was amazing! He completely rolled out the red carpet and did an incredible and thorough walk around of the vehicle. He answered any and all questions we had without any push back. Kendra was also super helpful! We appreciate Volkswagens team and how easy they made this process for us! If anyone is in the market for a new Volks | Read Full Review

11/5/2020 12:00:00 AM | Google

★★★★★ Jessica Vanschoiack

We absolutely LOVE Baxter, are most recent purchase was from Baxter Volkswagen. | Read Full Review

11/4/2020 12:00:00 AM | Google

★★★★★ Mike K

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11/4/2020 12:00:00 AM | Google

★★★★★ Charles Peterson

Brought my car in for service on 10/31/2020. Baxter Volkswagen is great and Jon was super helpful to me! They are wonderful and priced competitively! | Read Full Review

11/2/2020 12:00:00 AM | Google

★★★★★ Carlee Budd

Keith/Ron were great! They were very helpful! I didn’t think to check for a spare tire and surprise! There’s no spare tire. I bought a tire warranty (3 free tires) and seen if I could take one of the tires as a spare and was told no as it’s only to “fix” the tire. Then I found out they also don't pay taxes for your plates so I have | Read Full Review

11/2/2020 12:00:00 AM | Google

★★★★★ Nathan Dougall

I had a great and easy experience with Baxter VW. My salesperson, Keith, made the entire process easy and worry-free. | Read Full Review

10/29/2020 12:00:00 AM | Google

★★★★★ Christopher Baker

Went in to buy a Truck. I know it is Volkswagen. But they had a really nice used truck for sale. I worked with Vic. Great guy was not pushy didn't try to rush anything. Had everything set up for me. Great experience. I would recommend anybody looking for a vehicle to ask for him. | Read Full Review

10/25/2020 12:00:00 AM | Google

★★★★★ keith kucera

*Updated 10-23-20 -- Baxter VW @ W. Dodge site continues to excel with truely exceptional service & repair. Service Advisor [Juan], together with skilled VW Techs [Pablo] once again provided outstanding, reliable support. Juan kept me informed regarding repair status thruout the process. They deliver an exceptional customer orietati | Read Full Review

10/24/2020 12:00:00 AM | Google

★★★★★ Libby Cronican

As a nurse, my schedule is all over the place making it hard to search for and buy a car. After a few nightmare-ish experiences at other dealers, I wound up working with Caleb Klees at VW (highly recommend him). He helped me find the car that was the best fit for me and worked around my schedule. He even brought a car out to Lincoln | Read Full Review

10/24/2020 12:00:00 AM | Google

★★★★★ Jen Menebroker

I can’t say enough good things about our customer service experience with Baxter. Caleb was amazing to work with. His communication was impeccable. He was professional and he was very knowledgeable about VW vehicles. There were a few minor cosmetic repairs. Baxter did not hesitate to have these few things done at our request. They br | Read Full Review

10/22/2020 12:00:00 AM | Google

★★★★★ mark aguilar

I had the pleasure to work with Reggie. His customer service was excellent. Reggie was not pushy at all and made sure I got the deal I needed. The finance department was excellent as well looked out for my best interest. The credit application process was easy and I was able to do it in the comfort of my own home. After everything wa | Read Full Review

10/22/2020 12:00:00 AM | Google

★★★★★ Lynn curry-Jackson

I have had many vehicles serviced with multiple companies however, I have had nothing but good servicing at Baxter Volkswagen of Omaha. Including my last service, Troy and the crew were awesome as usual! Thanks Baxter Volkswagen! | Read Full Review

10/21/2020 12:00:00 AM | Google

★★★★★ Carlee Budd

Keith/Ron were great! They were very helpful! I didn’t think to check for a spare tire and surprise! There’s no spare tire. I bought a tire warranty (3 free tires) and seen if I could take one of the tires as a spare and was told no as it’s only to “fix” the tire. Then I found out they also don't pay taxes for your plates so I have | Read Full Review

10/18/2020 12:00:00 AM | Google

★★★★★ XxWolfie_playz ÙwÚ xX

I wish Keith was there. Not until later if I would have known he was very nice and Helpful But Vick was the oneThat he'd sold the car and He is not very friendly he did not call me so I called and set up an appointment with the service. | Read Full Review

10/13/2020 12:00:00 AM | Google

★★★★★ Tamara Sears

Great experience overall, just some minor issues with wiring that had to be serviced a couple of times. Love the car and am happy with my purchase! | Read Full Review

10/13/2020 12:00:00 AM | Google

★★★★★ Sabu

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10/10/2020 12:00:00 AM | Google

★★★★★ David Graves

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10/10/2020 12:00:00 AM | Google

★★★★★ Lee Millward

Stopped in for oil change. Didn't have an appointment, but they got me in immediately. While I was there, they took care of a recall and saved me a trip. Waiting area is really comfy and clean. | Read Full Review

10/9/2020 12:00:00 AM | Google

★★★★★ Ryan Miller

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10/8/2020 12:00:00 AM | Google

★★★★★ Jody Trocha

great service | Read Full Review

10/7/2020 12:00:00 AM | Google

★★★★★ Frankline Olum Nestor

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9/19/2020 12:00:00 AM | Google

★★★★★ Mark Taylor

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9/17/2020 12:00:00 AM | Google

★★★★★ Brandon Robben

TJ did a great job adhering to our timeline and was patient with our needs. His follow up was timely and he didn’t pressure us into making a decision. He kept us informed and helped us when the time was right. | Read Full Review

9/8/2020 12:00:00 AM | Google

★★★★★ Bailey Conner

My husband and I decided to visit Baxter Volkswagen of Omaha after doing some research on what make and model we wanted. When we stopped in, we were instantly greeted by TJ. He was very professional and friendly. TJ helped us find the perfect car for our need and budget. We were able to test drive it on our own and didn’t feel any pr | Read Full Review

9/8/2020 12:00:00 AM | Google

★★★★★ Brenda Ramirez

Keith is great! He made the experience fun and painless. He’s also very knowledgeable and answered every question we had. 5 star rating for Keith! The reason I knocked off a star is because of the financing part of the process. The signing went smooth and easy, we signed on a Thursday. The following Monday I noticed that my old auto | Read Full Review

9/2/2020 12:00:00 AM | Google

★★★★★ David Bergt

Great experience. The Salesman, Caleb, was knowledgeable and kind. | Read Full Review

8/31/2020 12:00:00 AM | Google

★★★★★ Dan Kavan

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8/31/2020 12:00:00 AM | Google

★★★★★ Dan Kavan

Internet sales manager Clayton Emailed and said vehicle was available and he is checking to see when it is coming out of inspections so I can come get it. 8 hours later he finally emails that it’s sold now, thanks for caring and doing your job... | Read Full Review

8/29/2020 12:00:00 AM | Google

★★★★★ BETH Knott

Baxter Volkswagen service is terrific and I'm so happy I decided to buy a VW. | Read Full Review

8/27/2020 12:00:00 AM | Google

★★★★★ Sara Keeler

I’ve been looking for a while and I decided to take advantage of the great interest rates while they were available. Living 80 miles away made it kind of hard to get what I want. I found my vehicle online, and immediately started to chat with Reggie. He helped secure the vehicle for me to test drive the next day and the rest is histo | Read Full Review

8/26/2020 12:00:00 AM | Google

★★★★★ Teunnia Archie

My experience buying my Volkswagen was amazing start to finish! Once I told Mr. Knight about my car needs and how I was it rear ended in a accident he immediately hooked me up with the sales associate and they went to work on my behalf! I met Ms Shaye and she has been amazing very patient, very thorough and very knowledgeable about h | Read Full Review

8/25/2020 12:00:00 AM | Google

★★★★★ Matt McGuire

Always a great experience. Juan in the service department is exceptional! Great communication, always extremely helpful and knowledgeable of my vehicle, and interested in getting to know his customers personally. | Read Full Review

8/24/2020 12:00:00 AM | Google

★★★★★ NBA reacts 17

My wife purchased a 2020 Tiguan R Line from Baxter. We are BIG fans of Jenna!! She was an absolute pleasure to work with! I would love to recruit her to my industry! True customer service :) | Read Full Review

8/24/2020 12:00:00 AM | Google

★★★★★ Charles Peterson

I bought a certified car on 8/12/2020. Diana Roberts and the rest of the staff were just amazing. Got a good deal and was treated very well. I highly recommend this place and Diana specifically! | Read Full Review

8/18/2020 12:00:00 AM | Google

★★★★★ Louise Osborne

Customer service goes beyond just the sales!!! What‘s important is the customer service and professionalism given after the purchase. This is exactly what I have experienced from the beginning!!! Giving a great big shout out to everyone at Baxter for taking good care of us!! | Read Full Review

8/18/2020 12:00:00 AM | Google

★★★★★ Brandon Hatfield

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8/17/2020 12:00:00 AM | Google

★★★★★ Nicole Johnson

Very happy with my experience and purchase here! I love the atlas cross sport and the overnight test drive convinced me I needed one. Reggie is the best and helped me get the exact one I wanted! | Read Full Review

8/14/2020 12:00:00 AM | Google

★★★★★ Shane F

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8/13/2020 12:00:00 AM | Google

★★★★★ bryce crabtree

I purchased a used vehicle from Baxter VW. It was a pleasure working with Diana as the process went very smoothly. There was an issue with the car however Baxter helped me out immediately. Would recommend! | Read Full Review

8/11/2020 12:00:00 AM | Google

★★★★★ David Coble

Reggie did an amazing job! We love our new 21 VW Atlas. I would recommend Reggie or Vic to anyone! | Read Full Review

8/11/2020 12:00:00 AM | Google

★★★★★ Brett Castinado

Amazing dealership. TJ (Troy) was easily the best salesperson I’ve ever had help me at any dealership. Awesome guy and I highly recommend! | Read Full Review

8/10/2020 12:00:00 AM | Google

★★★★★ Cole Linke

Be weary of this place. They will say and do anything to try and force you into a car and then attempt to force the terms of the afreement to change last minute and if you don't, you lose your car. They are the definition of bait and switch. | Read Full Review

8/10/2020 12:00:00 AM | Google

★★★★★ Matt McGuire

Always a great experience. Excellent communication regarding repairs and status of vehicle. | Read Full Review

8/6/2020 12:00:00 AM | Google

★★★★★ Frances Taylor-Reis

This was my first VW Golf service experience since purchased last 8/2019. My service tech Josh granted my request for a coupon discount since a mailed coupon expired in 5/2020 which was before my vehicle needed service. Thanks Josh for this positive service experience for my first VW vehicle. | Read Full Review

8/5/2020 12:00:00 AM | Google

★★★★★ Frances Taylor-Reis

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8/4/2020 12:00:00 AM | Google

★★★★★ Jamie Bryan

The experience of buying a car with Baxter VW was a really easy and enjoyable one. We worked with Caleb from the start, and he was a great help throughout – friendly, professional, deeply knowledgeable about every car he showed us, and always responsive. We were able to get the car we wanted easily and quickly, and we love it. I high | Read Full Review

8/3/2020 12:00:00 AM | Google

★★★★★ Brett Petersen

Diana did everything to make my car buying experience exceptional. This was probably my best car buying experience ever. Here is an example outside of the negotiation. I will get to the negotiation in a click. Diana would not let me leave without showing me the features, despite me trading in my 18 same model. She truly cares. The | Read Full Review

8/3/2020 12:00:00 AM | Google

★★★★★ Mathew Hartz

Connor is by far the best salesperson we have dealt with at any dealership . He's professional, informative, not pushy and easy to work with each and every time. Thanks Connor! | Read Full Review

8/3/2020 12:00:00 AM | Google

★★★★★ Arlen Thayn

Excellent service and quick response finding the exact vehicle we asked for. | Read Full Review

8/2/2020 12:00:00 AM | Google

★★★★★ Scott Gray

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8/2/2020 12:00:00 AM | Google

★★★★★ Melisa Ging

Top notch experience at Baxter VW! I haven’t been excited about a new car in a while. Not only do I love my new Atlas, I can safely say this was my best car buying experience to date. Check them out- you won’t be disappointed. Thanks Caleb! | Read Full Review

7/30/2020 12:00:00 AM | Google

★★★★★ Aaron Flanagan

Connor & Vic were awesome! I did the majority of my purchase online and just had to stop in and drive the car before signing up. They worked with me on a couple vehicles and were endlessly patient while I made up my mind on the vehicle that worked for me best. Best of all, they were up-front, no pressure and perfectly professional. I | Read Full Review

7/30/2020 12:00:00 AM | Google

★★★★★ Steve graner

Just got a new Passat from Baxter. Working with Diana was easy and refreshing. She knew exactly what we wanted and gets it done in a very personable, non-pushy way. The entire process was very smooth. I would recommend Baxter VW to everyone. | Read Full Review

7/27/2020 12:00:00 AM | Google

★★★★★ Michael Johnson

Good Dealership. | Read Full Review

7/23/2020 12:00:00 AM | Google

★★★★★ Melissa Konken

Diana Roberts was extremely helpful in assisting me with my purchase of a 2020 Volkswagen Tiguan. I'm so fortunate I found her! My buying experience was seamless. | Read Full Review

7/22/2020 12:00:00 AM | Google

★★★★★ Michael Johnson

Very Difficult & frustrating experience. Bought my new car there last year which was a decent experience. They repaired it after an accident earlier this year. When I got it back it was missing the retaining clips and bolts on the undercarriage covers. Like they just didn't feel like putting the thing back together... The body s | Read Full Review

7/22/2020 12:00:00 AM | Google

★★★★★ Enrique Llano

I had been looking for a new car for a couple of years. I did the test drive awhile ago for a VW Tiguan but although I found the vehicle very nice it did not have enough pull or power. The next in-line was the Atlas but with 3 rows it was just too big. Then the new Atlas Sport came out and in absolutely love it. Is a bit on the bigge | Read Full Review

7/17/2020 12:00:00 AM | Google

★★★★★ Brandon Davis

Bought a used car for my twins that will be 16. Diana Roberts was a pleasure to work with. Very friendly and accommodating to our needs. Thank you Diana! | Read Full Review

7/17/2020 12:00:00 AM | Google

★★★★★ Micki Taylor

We had such a great experience purchasing my son’s Audi at Baxter VW! Diana was awesome & tentative time our needs! She communicated daily with us until & even after the sale was complete! This is what I call excellent customer service - Love it! | Read Full Review

7/16/2020 12:00:00 AM | Google

★★★★★ Carolyn Cotton

Overall the service provided on my vehicle was very good. However, I was treated rudely by having to wait while two guys talked on the phone. Then a pretty young woman walks in and is assisted right away. Juan was great. Too bad he works with rude, disrespectful jerks. | Read Full Review

7/15/2020 12:00:00 AM | Google

★★★★★ Arthur Lalikian

It was a pleasant experience dealing with Diana at the dealership, she’s the only one there actually goes beyond to take care of a customer. If you want a smooth transaction ? Go see her. | Read Full Review

7/14/2020 12:00:00 AM | Google

★★★★★ Brandon Maitland

Good people, efficient service, nice waiting area. All my maintenance has been under warranty, so I can't say how they are if you're paying out of pocket, though. | Read Full Review

7/10/2020 12:00:00 AM | Google

★★★★★ Smita Grg

| Read Full Review

7/9/2020 12:00:00 AM | Google

★★★★★ Brett Walker

LaShaye is very helpful and very knowledgeable. | Read Full Review

7/9/2020 12:00:00 AM | Google

★★★★★ McKenzie Leu

We had a great experience here! Diana did a wonderful job helping me with my new Atlas! She was always prompt with any of my questions/requests! We are very pleased with everyone here that helped us. | Read Full Review

7/9/2020 12:00:00 AM | Google

★★★★★ Arthur Lalikian

It was a pleasant experience | Read Full Review

7/9/2020 12:00:00 AM | Google

★★★★★ keith kucera

*Updated 7-5-20 -- Baxter VW @ W. Dodge continues to excel with truely exceptional service & repairs. Given the current Covid-19 alert, the valet pick-up & deliver service was not only seamless & convenient. It provided maximum reassurance regarding safety protocols. Tech advisor/Josh, together with skilled technicians once again pro | Read Full Review

7/4/2020 12:00:00 AM | Google

★★★★★ Christie Ff

Vic and Genna were amazing! I can not believe how amazing the experience was. I have always hated car shopping, but for the first time I genuinely was excited to buy a car! Thank you both so much | Read Full Review

6/30/2020 12:00:00 AM | Google

★★★★★ Daniel Morris

Great experience purchasing a vehicle. I got exactly what I wanted at a fair price and good apr. Not a complaint to be had and I look forward to the memories to be had on the road. | Read Full Review

6/30/2020 12:00:00 AM | Google

★★★★★ Stacey Janzen

We worked with Diana Roberts over the last few months to find an Atlas that would fit all our needs and wants. She was very responsive, helpful, and professional! We would definitely recommend working with Baxter Volkswagen, especially Diana. | Read Full Review

6/30/2020 12:00:00 AM | Google

★★★★★ Jorge Gutierrez

I had a bad experience with Caleb. Diana S. Roberts made up for him. I was set to never work with Baxter again but Diana and Kevin made up for my first experience. If I’m ever again in the market I will contact Diana S. Roberts she was amazing to work with. Juan at the service department was great too. | Read Full Review

6/28/2020 12:00:00 AM | Google

★★★★★ Gaurab Sanjel

Awesome customer service and excellent car buying experience. From the very beginning, Reggie Holt was extremely professional and willing to make it a best experience. The finance department was easy to work with and never felt pressure to actually buy the vehicle. Good job and keep doing what you do. | Read Full Review

6/26/2020 12:00:00 AM | Google

★★★★★ LaTina Rencher

The team at Baxter Volkswagen were beyond exceptional. Everyone was incredibly polite and helpful including team members who were not those assisting me with my purchase. Kevin, TJ and Genna are second to none, and I couldn’t have chosen anyone better to walk me through this process. | Read Full Review

6/24/2020 12:00:00 AM | Google

★★★★★ Gary Christensen

Love VWs | Read Full Review

6/19/2020 12:00:00 AM | Google

★★★★★ Molly Houston

Juan was so kind to us in a very stressful circumstance. Car engine started sputtering in the middle of a road trip across the country, and he got us in immediately, gave us an Uber to the mall to wait for the repair, and got us back on the road in less than two hours. We are very grateful to him and the service people who helped us | Read Full Review

6/17/2020 12:00:00 AM | Google

★★★★★ c chunka

Had such a great experience here. Caleb was so awesome, he did an amazing job finding my mother a very reliable car with a payment that would fit within her budget on a fixed income. He went above and beyond to provide us exceptional. service. I would highly recommend this place. | Read Full Review

6/14/2020 12:00:00 AM | Google

★★★★★ Adolfo Pliego

Best car dealership ever. Diana was amazing. I was buying a car for the forst time and I was very confused about what I wanted, needed, and liked. Thanks to Diana and her options, I was able to figured out and get my best choice from every angle. If You visit Baxter Volkwagen Ask for Diana for sure she will help you out | Read Full Review

6/13/2020 12:00:00 AM | Google

★★★★★ Christina Plum

Great experience!!! Keith was our guide to buying the best vehicle I could have asked for!!! (We can’t use sales professional since he was the furthest from your typical sales associate. No high pressure sales and it was beyond enjoyable) we actually laughed throughout the whole process and he was so enjoyable to spend time with. Suc | Read Full Review

6/11/2020 12:00:00 AM | Google

★★★★★ Danielle Galvan

This was absolutely the very best experience I’ve ever had purchasing a vehicle. Kevin Kight and Keith helped me throw the process and set me up with a beautiful car that works for me and my needs. Customer service was amazing so happy with my experience!! | Read Full Review

6/10/2020 12:00:00 AM | Google

★★★★★ Michael Cline

Great place if you need a VW OR the one Lavista | Read Full Review

6/9/2020 12:00:00 AM | Google

★★★★★ Nancy Wilson

Great, friendly, helpful, and great deal. | Read Full Review

6/9/2020 12:00:00 AM | Google

★★★★★ william phillips

Juan and Josh in service department have made each visit pleasant. The heart and soul of any worthy dealership is its service department. And these two deliver. I’m fortunate to have my little R serviced at VW Omaha. | Read Full Review

6/6/2020 12:00:00 AM | Google

★★★★★ Jill Adkins

I have bought two cars from Baxter VW and both times I have received incredible service. Reggie and everyone at Baxter went above and beyond. Thank you. | Read Full Review

6/4/2020 12:00:00 AM | Google

★★★★★ Andy Vipond

Awesome staff that helped me throughout the whole way! Very willing to work with your budget and upfront about what they could negotiate with. | Read Full Review

6/3/2020 12:00:00 AM | Google

★★★★★ Josie Clymer

| Read Full Review

6/3/2020 12:00:00 AM | Google

★★★★★ Allison Dahl

We had a wonderful experience at Baxter VW working with TJ Beaugard. If you’re looking for a new VW, ask for him! | Read Full Review

6/3/2020 12:00:00 AM | Google

★★★★★ william Duncan

Diana, was great. The sales group, finance department and everyone there was helpful and accommodating. We feel like we got a great vehicle at a reasonable price. I will not hesitate to visit this location again and will recommend anyone looking to stop in and see what they have available. | Read Full Review

6/3/2020 12:00:00 AM | Google

★★★★★ Bob Grantham

Juan has been amazing to work with! Have had 2 experiences with Juan and he went above and beyond my expectations during both experiences. If you have any issues, Juan is your guy to get the issue resolved! | Read Full Review

6/2/2020 12:00:00 AM | Google

★★★★★ Casey Stahr

Great customer service from the moment I walked into the building!! Would highly recommend Bater VW for any of you service needs! | Read Full Review

5/31/2020 12:00:00 AM | Google

★★★★★ Kiley Johnson

Josh with in the service department was friendly and super helpful. | Read Full Review

5/31/2020 12:00:00 AM | Google

★★★★★ Geovonni Booth

Had a wonderful experience! Diana was the salesperson that helped me get my car and she made the process as quick and easy as possible. Also had a pleasure working with one of the managers, Kevin. As well as Craigs assistances. Very clean well kept. | Read Full Review

5/28/2020 12:00:00 AM | Google

★★★★★ Zac Halbert

Car salesmen Vic was a pretty honest and sincere dude. Came looking for a car that sold right before I got the but still drove off with a quality car for a good price. | Read Full Review

5/28/2020 12:00:00 AM | Google

★★★★★ Bentley Easler

If you’re on the market for a new vehicle go see the team at Baxter VW Omaha. I cannot say enough how amazing my experience was with them. Ask for Caleb, he really took the time to listen to my wants and needs and give me all the options. He was very transparent and honest with me. I did not once feel obligated of pressured into buyi | Read Full Review

5/27/2020 12:00:00 AM | Google

★★★★★ Robin Knudsen

Came in to look at updating my lease and that is exactly what happened, Reggie and TJ took very good care of us along with other staff members. It is nice to know we can come in and know that all of our needs were not only taken care of but they make you feel like family. Truly like the Baxter VW crew. | Read Full Review

5/24/2020 12:00:00 AM | Google

★★★★★ Kaizen2011

Had a great experience working with Diana on purchasing the VW Tiguan. She was patient and helped us all the way. She is very responsive and provided fantastic after sales service as well, highly recommend. | Read Full Review

5/22/2020 12:00:00 AM | Google

★★★★★ Michael Garrah

Caleb Klees is the BEST Salesman I've ever had the pleasure of working with. He not only helped me find the vehicle I wanted he also drove to Lincoln to pick it up on his day off to ensure we could create an AMAZING deal and have it ready before the long weekend!! | Read Full Review

5/22/2020 12:00:00 AM | Google

★★★★★ Megan B

Bought a newer CPO from this location on Saturday. Shaye was awesome and never pushy. Looked at 3 cars and only had to test drive 2 before I made the decision. She made sure to stay within my budget conditions and got me a vehicle that I have fallen in love with immediately. Will be recommending to friends/family. | Read Full Review

5/20/2020 12:00:00 AM | Google

★★★★★ Steve Gnader

Josh was great, he informed me on the parts being belayed a day and kept me in the loaner car. Great work Baxter!! and Josh. Thanks so much for great service. Steve G | Read Full Review

5/20/2020 12:00:00 AM | Google

★★★★★ clint heiden

We had an excellent experience working with Victor. He went above and beyond ensuring our needs were met. The service department was also great finding and fixing a check engine light and detailing the car before we took it home. | Read Full Review

5/20/2020 12:00:00 AM | Google

★★★★★ Roger Schwenneker

My wife & I had spent several weeks searching f/ an Atlas in the greater KC- mid-Missouri area & just couldn't find the right fit. Shortly before quitting our search, I started to check regional vrs local and was quite impressed w/ the inventory and description provided on Baxter's website. After sending my request, I was contacted | Read Full Review

5/8/2020 12:00:00 AM | Google

★★★★★ Matthew and Annie Brown

What a great dealership! We were in contact with Caleb regarding a car we were interested in. We went to look at it in person and see what we could get for trade of our vehicle. It took a few days, but I feel like our situation was a bit unusual. We are giving 4 stars because they did try to push us into a car we did not want, but we | Read Full Review

5/7/2020 12:00:00 AM | Google

★★★★★ Lexi Gunning

My recent visit to Volkswagen was the second time I got a car from them and I would recommend to anyone! The facility and staff are always friendly and really helpful - whether you're there to lease/purchase or are in need of maintenance. I felt comfortable and relaxed even through what can be a stressful experience. I've worked with | Read Full Review

5/6/2020 12:00:00 AM | Google

★★★★★ Adrian Suarez

Need to buy special oil for my VW and their prices were close to what everyone else was charging for the right oil. They have really nice facilities and amenities. My kids had lots of fun looking at the VW merchandise and eating gummy worms. Everyone was really friendly. I also had my VW repaired after bending a tie-rod after sliding | Read Full Review

5/5/2020 12:00:00 AM | Google

★★★★★ Cleo Miller

I'm so please with my used truck from Baxter Volkswagen Omaha, They really made me feel comfortable with make this purchase during these trying times. | Read Full Review

5/4/2020 12:00:00 AM | Google

★★★★★ Dustin Boe

My wife and I had a great experience purchasing a new Volkswagen from Baxter. We worked with Caleb Klees, highly recommend working with him. He was very helpful, and communicated with us along the way. If he didn't have the answer he wouldn't just make something up, but would find the correct answer, and get back to us. We knew what | Read Full Review

4/29/2020 12:00:00 AM | Google

★★★★★ Nolan Carson

We had a great experience at Baxter Volkswagen. They are good people that are honest and treat you well. | Read Full Review

4/29/2020 12:00:00 AM | Google

★★★★★ Tyler Janssen

Just bought a new Atlas as we were looking for something bigger for the family. Worked with Caleb Klees and he was fantastic through the entire process! | Read Full Review

4/28/2020 12:00:00 AM | Google

★★★★★ Ashlyn Anson

I couldn’t be happier with my new Volkswagen Arteon! Diana did a fabulous job of showing me all the features, letting me test drive and was very knowledgable about the car. Keith did an amazing job of checking in when I bought the car to make sure I absolutely loved it! I would highly recommend buying a car from them! | Read Full Review

4/27/2020 12:00:00 AM | Google

★★★★★ Jeffery Foster

I talked to josh in parts regarding my Jetta. He was very knowledgeable and friendly. It definitely make me want to do more business with baxter Volkswagen Omaha. | Read Full Review

4/25/2020 12:00:00 AM | Google

★★★★★ Dakota Feyerherm

Vic is THE BEST salesperson we’ve ever dealt with. He’s gone above and beyond for us and we will definitely be back to see him when it’s time for our next vehicle! | Read Full Review

4/24/2020 12:00:00 AM | Google

★★★★★ Matthew Brown

A huge thanks to Caleb, Jonmar, and Kevin for getting us into our Jetta! Caleb was fantastic about answering our texts and calls, he was extremely knowledgeable on everything. Jonmar was great with showing us options for our budget. Kevin made the deal happen financially. Also shoutout to Reggie for the help on the off days due to CO | Read Full Review

4/24/2020 12:00:00 AM | Google

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Baxter Volkswagen of Omaha
★★★★★(172)read reviews