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Barnes Crossing Volkswagen
★★★★★(222)read reviews

3973 North Gloster Street, Tupelo, MS 38804

(662) 269-6363 Ask About Our Service Specials!

Service Offers

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$15 Off Scheduled Maintenance Special¹Click Here for Details

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$69.95 VW Synthetic Oil Change³Click Here for Details

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$20 Off VW Economy Battery and Installation⁶Click Here for Details

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$20 Off Genuine VW Brake Pad Replacement Per Axle⁴Click Here for Details

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Complimentary Tire Rotation⁸Click Here for Details

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Receive a 15% rebate when you purchase select accessories!

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Get a no-charge battery inspection today, and we'll help make sure everything checks out!

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Get $10 Off Your VW DriverGear Purchase of $50 or More with Online Promotion

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Complimentary Wiper Blade Installation²Click Here for Details

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Pay for 11 months, get 12 months of SiriusXM!

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Get a $70 Visa Prepaid Card when you purchase four eligible tires!

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Get the VW Tire Price Match Guarantee

Map & Directions

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Business Hours

Mon: 7:30 AM - 6:00 PMTues: 7:30 AM - 6:00 PMWed: 7:30 AM - 6:00 PMThur: 7:30 AM - 6:00 PMFri: 7:30 AM - 6:00 PMSat: 7:30 AM - 4:00 PMSun: Closed

Volkswagen Quality and expertise at a real value.

No one knows Volkswagen vehicles better than Volkswagen-Certified Technicians. Every factory-trained tech has the hands-on experience to know your car inside and out. When it comes to service, Barnes Crossing Volkswagen has everything your Volkswagen needs, including knowledge of the service your car needs throughout its lifetime.

Expert Service Proprietary VW diagnostics and tools in the hands of qualified experts.
Daily Convenience Flexible hours. Online scheduling. Service Xpress.
Genuine VW Parts Identical to the factory originals, for uncompromised VW performance.
VW Accessories Designed to fit your VW model—and your lifestyle—beautifully.

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Customer Reviews

★★★★★ jason mcbrayer
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9/8/2020 12:00:00 AM | Google
★★★★★ Bo Key
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9/1/2020 12:00:00 AM | Google
★★★★★ kayla weaver
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8/15/2020 12:00:00 AM | Google
★★★★★ Ginna Lepard
I had a few problems but Volkswagen really helped me out . Thanks to Everyone who helped me with my new car purchase . Go see Deon Bates for all your car needs . | Read Full Review
8/15/2020 12:00:00 AM | Google
★★★★★ Ginna Lepard
I have had way to many bad experiences with cars at any Barnes crossing company . Joe Marshall is doing his best to help me . | Read Full Review
8/12/2020 12:00:00 AM | Google
★★★★★ Juan Vega
I Was helped right away and time was found to work on my vehicle even though I did not have an appointment. Thank you. | Read Full Review
8/11/2020 12:00:00 AM | Google
★★★★★ Derrick Bush
Friendly with great service!! | Read Full Review
8/10/2020 12:00:00 AM | Google
★★★★★ Hank Franklin
Pain free experience | Read Full Review
8/8/2020 12:00:00 AM | Google
★★★★★ Tania Grice
Always professional | Read Full Review
8/4/2020 12:00:00 AM | Google
★★★★★ Bill Blaine
Sam and Brooke were fantastic! Bought the car over FaceTime from California, and a couple great guys delivered it to Oxford. Great experience. | Read Full Review
8/1/2020 12:00:00 AM | Google
★★★★★ Rodie I
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7/31/2020 12:00:00 AM | Google
★★★★★ Destiny Stevenson
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7/31/2020 12:00:00 AM | Google
★★★★★ Chenenka Sims
Deon Bates (Car Man) was great help. Appreciate him for taking time help us. | Read Full Review
7/29/2020 12:00:00 AM | Google
★★★★★ Drucilla Walker
Great place of business and they work with you to get a vehicle. | Read Full Review
7/29/2020 12:00:00 AM | Google
★★★★★ Martin Parham
Salesperson was very professional although we didn't make it deal | Read Full Review
7/27/2020 12:00:00 AM | Google
★★★★★ daniel avila
I expected a little more for what I paid | Read Full Review
7/27/2020 12:00:00 AM | Google
★★★★★ Amber Carter
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7/23/2020 12:00:00 AM | Google
★★★★★ Erika Northington
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7/23/2020 12:00:00 AM | Google
★★★★★ Martin Parham
Salesperson was very professional almost.we didn't make it deal | Read Full Review
7/23/2020 12:00:00 AM | Google
★★★★★ Pearl Brunson
Great service sales rep made everything we asked for possible including the payment. | Read Full Review
7/23/2020 12:00:00 AM | Google
★★★★★ Mckenzie Shannon
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7/22/2020 12:00:00 AM | Google
★★★★★ justin dickinson
Friendly Atmosphere and service was great!!! My Passat was serviced and diagnosed all within an hour. I Seriously recommend buying a vehicle and doing business with these guys! Sandy | Read Full Review
7/19/2020 12:00:00 AM | Google
★★★★★ Robert Bryant
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7/19/2020 12:00:00 AM | Google
★★★★★ Matt De Meter
Excellent and friendly car service! | Read Full Review
7/19/2020 12:00:00 AM | Google
★★★★★ Jason Bowen
Nice employees that care about you and your vehicle needs | Read Full Review
7/11/2020 12:00:00 AM | Google
★★★★★ Kayla Grisham
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7/10/2020 12:00:00 AM | Google
★★★★★ Tracy Bregenzer
Fast friendly service | Read Full Review
7/8/2020 12:00:00 AM | Google
★★★★★ tiffany potts
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7/8/2020 12:00:00 AM | Google
★★★★★ timothy jackson
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7/8/2020 12:00:00 AM | Google
★★★★★ Tim Stults
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7/8/2020 12:00:00 AM | Google
★★★★★ Cynthia Nash
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7/4/2020 12:00:00 AM | Google
★★★★★ Jennifer Miller
I will never go anywhere else! The staff is absolutely awesome and my service was completed in a very timely manner and with a smile. | Read Full Review
7/4/2020 12:00:00 AM | Google
★★★★★ William Whitmon
It was great | Read Full Review
7/4/2020 12:00:00 AM | Google
★★★★★ Amar Johnson
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7/4/2020 12:00:00 AM | Google
★★★★★ Summer Smith
Wonderful service! All the employees are so helpful and go above and beyond what is expected! | Read Full Review
7/3/2020 12:00:00 AM | Google
★★★★★ Justin Rogers
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7/3/2020 12:00:00 AM | Google
★★★★★ Euarice Hadley
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6/29/2020 12:00:00 AM | Google
★★★★★ Angela Watt
Thank you so much for helping me purchase my car!!! | Read Full Review
6/28/2020 12:00:00 AM | Google
★★★★★ Stacie King
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6/27/2020 12:00:00 AM | Google
★★★★★ Rita Watson
Barnes Crossing VW and Mitsubishi have supier services. The staff is professional and friendly. They have refreshments, a play area for the kids, and free internet. The staff treats everyone like family. I would definitely recommend family and friends to this dealership. | Read Full Review
6/26/2020 12:00:00 AM | Google
★★★★★ Abby Grace
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6/24/2020 12:00:00 AM | Google
★★★★★ Hillary Ford
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6/24/2020 12:00:00 AM | Google
★★★★★ Darrell Buchanan
The salesman was very professional and very knowledgeable. It was a great experience. | Read Full Review
6/21/2020 12:00:00 AM | Google
★★★★★ Jenna Wyatt
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6/17/2020 12:00:00 AM | Google
★★★★★ Leslie Duke
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6/17/2020 12:00:00 AM | Google
★★★★★ Carman Jones
I went to get my oil changed that Friday. They recommended me to get tires when I’d gone in February. I decided to go ahead and purchase them. I said I’ll be back tomorrow. She said let me see if your size is in stock. They were out. I said I’ll wait another time. My daughter is using my truck. They said it wasn’t safe. They’d get s | Read Full Review
6/16/2020 12:00:00 AM | Google
★★★★★ Joseph Guyton
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6/14/2020 12:00:00 AM | Google
★★★★★ Matt Stephens
Best car buying experience I’ve ever had! Great environment, great personnel that was very helpful and eager to help you and work with you in any way! Will definitely get my business again! Plus I love my VW Tiguan!!! | Read Full Review
6/14/2020 12:00:00 AM | Google
★★★★★ Dianna Stargel
I had an unscheduled mechanical issue. They got me in right away to fix it. The repair was supposed to take 4 hrs. I traveled 45 mon to Tupelo on my monthly shopping trip. Upon finding this out they loaned me a vehicle so I could continue my day with minimal inconvenience. The repair was done by the time I got done shopping and havi | Read Full Review
6/13/2020 12:00:00 AM | Google
★★★★★ Shelby Burns
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6/13/2020 12:00:00 AM | Google
★★★★★ Kristie Goolsby
Great experience! Staff is super friendly and knowledgeable! Would highly recommend if you need service on your Volkswagen! | Read Full Review
6/12/2020 12:00:00 AM | Google
★★★★★ Mallory Bierman
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6/11/2020 12:00:00 AM | Google
★★★★★ Ya Boy DeMay
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6/8/2020 12:00:00 AM | Google
★★★★★ Kathy Johnson
Every time I come in for repairs Mr Charlie is amazing ?? | Read Full Review
6/7/2020 12:00:00 AM | Google
★★★★★ alyssa allbritton
I was treated before I even got to the door and was taken care of right away. The staff was super nice and friendly. I had the best sales rep to help me find the car of my dreams!! | Read Full Review
6/6/2020 12:00:00 AM | Google
★★★★★ Jason Stallings
Outstanding service. Great personnel and very considerate. Always on time and great value. Plan to use them for the rest of my life. | Read Full Review
6/6/2020 12:00:00 AM | Google
★★★★★ Colin Weaver
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6/4/2020 12:00:00 AM | Google
★★★★★ Nannette Johnstone
AWESOME EXPERIENCE. EXCELLENT SALES GROUP. JUST OVERALL AMAZING EXPERIENCE Nadine and Neft were fabulous!!! | Read Full Review
6/4/2020 12:00:00 AM | Google
★★★★★ Stephanie Yielding
Barnes Crossing Volkswagen is staffed with experienced professionals. I was treated with courtesy and appreciate knowing I have a place to take my vehicle to keep it running smoothly and safely. | Read Full Review
6/4/2020 12:00:00 AM | Google
★★★★★ Martin Davis
Professional and quick service. Would recommend this dealership for your VW needs. | Read Full Review
6/3/2020 12:00:00 AM | Google
★★★★★ Denielle Birks
My salesperson (Arturo Rivera) was very courteous, listened to what I was looking for in a second vehicle. The transaction was relatively quick, easy and hassle free. When asked where I purchased my car I will be happy to recommend Barnes Crossing Volkswagen in Tupelo MS. | Read Full Review
5/31/2020 12:00:00 AM | Google
★★★★★ Charles Tally
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5/31/2020 12:00:00 AM | Google
★★★★★ nate maxwell
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5/30/2020 12:00:00 AM | Google
★★★★★ trent Hammond
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5/26/2020 12:00:00 AM | Google
★★★★★ Tamala Amicone
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5/23/2020 12:00:00 AM | Google
★★★★★ Rachel Thomas
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5/22/2020 12:00:00 AM | Google
★★★★★ Roger Clements
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5/21/2020 12:00:00 AM | Google
★★★★★ Ken Knott
The service staff was excellent. I arrived a little early for my appointment and they got me right in and evaluated the problem. It turned out to be nothing serious and while it wasn’t covered by my warranty they did a fantastic job to minimize the cost of the repair. Thank you BC VW. | Read Full Review
5/15/2020 12:00:00 AM | Google
★★★★★ Melissa Clayton
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5/9/2020 12:00:00 AM | Google
★★★★★ Jenny Coker
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5/9/2020 12:00:00 AM | Google
★★★★★ Bruce Ingham
Amazing service department. Some of the most friendly and courteous folks I have encountered in a dealership in quite some time. Customer waiting area is immaculately clean with abundant space to appropriately distance during this time of social distance considerations. Thanks Barnes Crossing for doing it right! | Read Full Review
5/9/2020 12:00:00 AM | Google
★★★★★ Lexi Stacks
This was my first time buying a car myself and the experience here was amazing! The staff were wonderful and generous. They worked to get the best deal for me on the car I wanted, and I will definitely be back if I decide to get another car!! | Read Full Review
5/7/2020 12:00:00 AM | Google
★★★★★ Michelle Stewart
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5/7/2020 12:00:00 AM | Google
★★★★★ annie griffim
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5/7/2020 12:00:00 AM | Google
★★★★★ Levi H.
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5/3/2020 12:00:00 AM | Google
★★★★★ Connie Philips
Very helpful and hard-working! They will get you in your new ride in no time! | Read Full Review
4/29/2020 12:00:00 AM | Google
★★★★★ Kratom There
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4/29/2020 12:00:00 AM | Google
★★★★★ aden jones
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4/28/2020 12:00:00 AM | Google
★★★★★ Kareem Elsohly
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4/25/2020 12:00:00 AM | Google
★★★★★ Sherri Bernier
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4/24/2020 12:00:00 AM | Google
★★★★★ jerry smith
0 time will tell I still have some problems | Read Full Review
4/24/2020 12:00:00 AM | Google
★★★★★ Philip Cox
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4/19/2020 12:00:00 AM | Google
★★★★★ Aaron Mcanally
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4/17/2020 12:00:00 AM | Google
★★★★★ Nivea DePriest
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4/17/2020 12:00:00 AM | Google
★★★★★ Mnbumphis
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4/17/2020 12:00:00 AM | Google
★★★★★ Tom Perkins
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4/14/2020 12:00:00 AM | Google
★★★★★ Samantha Horton
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4/11/2020 12:00:00 AM | Google
★★★★★ Adam Martin
Great customer service and very timely! Thanks | Read Full Review
4/11/2020 12:00:00 AM | Google
★★★★★ Tracy Thomas
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4/11/2020 12:00:00 AM | Google
★★★★★ catherine vasser
the service wad excellent | Read Full Review
3/16/2020 12:00:00 AM | Google
★★★★★ Ina Stewart
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3/14/2020 12:00:00 AM | Google
★★★★★ Cassandra Johnson
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3/11/2020 12:00:00 AM | Google
★★★★★ Peggie Coleman
It’s an okay dealership. Not as customer centered or oriented as other dealerships I have dealt with in the past! I have never bought a car from a dealership that doesn’t provide at least 2 keys to a car or an owner’s manual. The key that was provided was not a genuine GM key to the 2017 Chevrolet Impala I purchased. It was made by a | Read Full Review
3/10/2020 12:00:00 AM | Google
★★★★★ Lara Avery
I didn't buy my Jetta from this place but I wish I had. They serviced my car quickly, and they were super welcoming and organized. Will definitely be back. | Read Full Review
3/9/2020 12:00:00 AM | Google
★★★★★ Freda Hughes
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3/9/2020 12:00:00 AM | Google
★★★★★ Dwight Lockhart
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3/8/2020 12:00:00 AM | Google
★★★★★ Caitlin Presley
Deon Bates was amazing and got us the perfect vehicle that fits our budget! Highly recommend him and Volkswagen as a whole! | Read Full Review
3/8/2020 12:00:00 AM | Google
★★★★★ RAYMOND FOREMAN
Great customer service and they did the best they could to get the payment as close to my preferred payment as possible. Will definitely go back | Read Full Review
3/6/2020 12:00:00 AM | Google
★★★★★ D Davis
Bought me a Black 2015 manual TDI Jetta with very low miles in record time.....thanks to Albert Thomas and Arturro (Thunder ) Gotti...this is the 5th time BC has earned my business....highly recommend the BC group as your place to buy a car... | Read Full Review
3/6/2020 12:00:00 AM | Google
★★★★★ Philip Willis
Salesman Justin Denton went well out of his way to help us get a Passat for my daughter. I will buy from Justin and Barnes Crossing again. | Read Full Review
3/5/2020 12:00:00 AM | Google
★★★★★ Lynn Bolton
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3/5/2020 12:00:00 AM | Google
★★★★★ Alyssa Dees
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3/5/2020 12:00:00 AM | Google
★★★★★ Danesheia Glover
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3/4/2020 12:00:00 AM | Google
★★★★★ D Pulphus
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3/3/2020 12:00:00 AM | Google
★★★★★ Kathy Johnson
Every time I come in for repaired Mr Charles is amazing ?? | Read Full Review
3/3/2020 12:00:00 AM | Google
★★★★★ Dana Thompson
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3/1/2020 12:00:00 AM | Google
★★★★★ Damon Davie
It was my first experience with BCV. I'll definitely be back! | Read Full Review
3/1/2020 12:00:00 AM | Google
★★★★★ Jessica Morgan
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2/28/2020 12:00:00 AM | Google
★★★★★ Sharon Herron
Very friendly service team | Read Full Review
2/28/2020 12:00:00 AM | Google
★★★★★ Micheal Huston
Great service very helpful people to work with Dylan did everything he possibly could to get me a truck thanks love my truck | Read Full Review
2/28/2020 12:00:00 AM | Google
★★★★★ Sonya Castillo
It is always a good experience. To my understanding, my tires were rotated and rebalance in November or December. I sent a text and told the ervice writer that I was not sure if it needed to be done. They did rotate the tires at my cost. When I hit the interstate the car pulled to the right. | Read Full Review
2/28/2020 12:00:00 AM | Google
★★★★★ Alice Horner
Charlie and his team were absolutely wonderful! | Read Full Review
2/26/2020 12:00:00 AM | Google
★★★★★ McNeil Stanford
Lana was simply awesome to work with. She was very knowledgeable about her vehicles and went out of her way to answer every question or concern we had. She’s even so good, that I went in just looking to test drive a certain car with no plans to purchase yet and she ended up selling me two Jettas. I had never even considered a Volkswa | Read Full Review
2/23/2020 12:00:00 AM | Google
★★★★★ Joey Shaw
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2/23/2020 12:00:00 AM | Google
★★★★★ Jennifer Bunse
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2/22/2020 12:00:00 AM | Google
★★★★★ Jay Humphries
That 2012 Genesis Coupe we looked at was about six grand over clean book value, but they do have a good selection of vehicles. | Read Full Review
2/22/2020 12:00:00 AM | Google
★★★★★ William Hill
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2/19/2020 12:00:00 AM | Google
★★★★★ John Ritter
Very friendly staff, Mr. Hester went the extra mile to help us find the right vehicle for us. Will recommend this business to anyone. | Read Full Review
2/16/2020 12:00:00 AM | Google
★★★★★ Dainarria Evans
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2/15/2020 12:00:00 AM | Google
★★★★★ Kris Butler
They honestly do not even deserve one star. Horrible sales people. Justin will ignore you and lie . Stay as far away from this place as possible. | Read Full Review
2/13/2020 12:00:00 AM | Google
★★★★★ Bella Saint
Exceptional service! I drove in from Oxford to get some help regarding a broken car key and every single member of their staff was kind and helpful. They gave me a temporary fix for my key and sent me away with a bar of chocolate and a smile! Their employees are warm, personable, and willing to do everything possible to ensure excell | Read Full Review
2/12/2020 12:00:00 AM | Google
★★★★★ Alexandra Nova
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2/10/2020 12:00:00 AM | Google
★★★★★ Joe Scott
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2/9/2020 12:00:00 AM | Google
★★★★★ Ethan Hoggatt
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2/8/2020 12:00:00 AM | Google
★★★★★ Elizabeth Rhudy
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2/8/2020 12:00:00 AM | Google
★★★★★ Dyllen Hester
Best service department around. See Charlie for all your needs | Read Full Review
2/7/2020 12:00:00 AM | Google
★★★★★ Jim Turner
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2/6/2020 12:00:00 AM | Google
★★★★★ Shayne Grant
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2/6/2020 12:00:00 AM | Google
★★★★★ Philipcrowe Crowe
Great staff. I was able to make an appointment and have my vehicle serviced in a timely manner. They have a waiting area with drinks furnished. | Read Full Review
2/5/2020 12:00:00 AM | Google
★★★★★ Melody Fisher
Great customer service and fast. Went in for a recall and was out in 15 minutes. | Read Full Review
2/5/2020 12:00:00 AM | Google
★★★★★ Raul Serrano
Ford love of god do not buy careguard extended warranty. They wont explain what it covers and they act like it cover everything with the engine save your money. Just walk away from this joke of dealership. They will just deny and act like they dont know anything when you ask for what the ghost warranty covers. Just walk away and buy | Read Full Review
2/5/2020 12:00:00 AM | Google
★★★★★ Houston Martin
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2/4/2020 12:00:00 AM | Google
★★★★★ Katrina Farinas
I’m very disappointed in the way VW Barnes Crossing handled my most recent maintenance service. My vehicle was due for a coolant bottle replacement and also a coolant flush. When I got home (~50 miles away from dealership), I noticed that the coolant level was low, which I thought was odd since I just got it serviced. In fear of caus | Read Full Review
2/4/2020 12:00:00 AM | Google
★★★★★ Shar Parrish
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1/30/2020 12:00:00 AM | Google
★★★★★ Derrick Bush
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1/29/2020 12:00:00 AM | Google
★★★★★ Eric Kidd
After being turned down by other dealers, Dwayne Blackmon Chevrolet who wanted $15,000 down on a used car to be precise, I was approved at Barnes Crossing VW for 4% interest, no money down on a 2020 R-Line Tiguan 4motion. Definitely better than the competitors. | Read Full Review
1/28/2020 12:00:00 AM | Google
★★★★★ Lapasha Arnold
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1/22/2020 12:00:00 AM | Google
★★★★★ Sami-Jo Chinn
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1/17/2020 12:00:00 AM | Google
★★★★★ Alexis Smith
Love the all around service! Always try’s to help out the customer! | Read Full Review
1/16/2020 12:00:00 AM | Google
★★★★★ Sandra Waller
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1/15/2020 12:00:00 AM | Google
★★★★★ Scott Kitchens
Excellent service, very comparable prices and a wonderful salesman, Jonathan Cheney was very professional and willing too help anyway he could. | Read Full Review
1/15/2020 12:00:00 AM | Google
★★★★★ tim mccalpin
Very Friendly staff, easy to deal with and very knowledgeable ???? | Read Full Review
1/15/2020 12:00:00 AM | Google
★★★★★ Nitheen R Toom
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1/13/2020 12:00:00 AM | Google
★★★★★ Mike Conley
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1/13/2020 12:00:00 AM | Google
★★★★★ glyien williams
I had a recall and it was handled promptly and everyone was nice and friendly. | Read Full Review
1/13/2020 12:00:00 AM | Google
★★★★★ Justin Hopper
Arturo helped us with a slight idea of what we were looking for and had the perfect used option available at a great price. Highly recommend BC:VW | Read Full Review
1/11/2020 12:00:00 AM | Google
★★★★★ Barbara Haynes
Great service department!! | Read Full Review
1/11/2020 12:00:00 AM | Google
★★★★★ Joshua Vidana
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1/11/2020 12:00:00 AM | Google
★★★★★ Kellen Loos
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1/11/2020 12:00:00 AM | Google
★★★★★ Hayden Ross
Insanely better than long Lewis. Had me fixed and ready to go in less than a day | Read Full Review
1/10/2020 12:00:00 AM | Google
★★★★★ Allie Nichols
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1/10/2020 12:00:00 AM | Google
★★★★★ Deerica McGaughy
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1/10/2020 12:00:00 AM | Google
★★★★★ Sally Wigginton
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1/10/2020 12:00:00 AM | Google
★★★★★ Brittany W.
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1/9/2020 12:00:00 AM | Google
★★★★★ Austin Roberts
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1/7/2020 12:00:00 AM | Google
★★★★★ Deborah Mcneely
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1/6/2020 12:00:00 AM | Google
★★★★★ starr jackson
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1/5/2020 12:00:00 AM | Google
★★★★★ Michelle Freeman
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1/5/2020 12:00:00 AM | Google
★★★★★ ladaja bradley
had my car service at tupelo vw , shanna and her crew were wonderful thanks again ?? | Read Full Review
1/2/2020 12:00:00 AM | Google
★★★★★ David Y
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1/2/2020 12:00:00 AM | Google
★★★★★ Gene Faul
10.000 mile service on my Passat TDI. easy as can be, drove in, no waiting. car was taken in immediately. probably 45 minutes later all was done. great service, fantastic people! | Read Full Review
1/1/2020 12:00:00 AM | Google
★★★★★ mike davis
Super professional Service department....passing through and they went over and beyond to get us back on the road headed to our destination....we certainly recommend Barnes Crossing VW for service and we would certainly drive to Tupelo the next time we purchase a VW | Read Full Review
1/1/2020 12:00:00 AM | Google
★★★★★ SHANNON WILSON
Great service and experience. Deon and Albert helped me get the car i wanted. They are friendly and helpful. Will recommend them to my friends and family. Barnes Crossing Volkswagen and their amazing staff made my car buying experience easy and simple. Love my new Passat!! | Read Full Review
1/1/2020 12:00:00 AM | Google
★★★★★ Dear, Jessica
Wonderful customer service! | Read Full Review
1/1/2020 12:00:00 AM | Google
★★★★★ shanna dyson Tapp
Wonderful staff, excellent service, got my car in and out and explained all repairs needed. Would recommend this dealership to friends and family. | Read Full Review
1/1/2020 12:00:00 AM | Google
★★★★★ Shelia Davis
Thank You! The services there is awesome. The staff is very friendly and detail when it come to the care of your car. I really appreciate there honesty and transparency. They have always provided me with top rate services. | Read Full Review
1/1/2020 12:00:00 AM | Google
★★★★★ Bobbie Selvidge
Great team! Very friendly environment! | Read Full Review
1/1/2020 12:00:00 AM | Google
★★★★★ Crystal Ayers
Awful service at Volkswagen. I have always loved Volkswagen(my last 3 vehicles were volkswagen) but switched to hyundai because I refuse to go back into this dealership and it is the only one close to where I live now. Go up the road to Hyundai if you want any kind of customer service or communication. Same owners, different manager | Read Full Review
1/1/2020 12:00:00 AM | Google
★★★★★ Debbie Roberts
I am hoping that the used car I bought will be a blessing. That's what it is to me. They were very helpful and I was satisfied. | Read Full Review
12/31/2019 12:00:00 AM | Google
★★★★★ Amii Herd
It was a great experience for my husband and I. We were greeted by Charles, our salesman. He also introduced us to the General Manager. It is a great dealership, and everyone took the time to explain every step in the process. I will be returning in the future. | Read Full Review
12/29/2019 12:00:00 AM | Google
★★★★★ Jessica Davis
I’ve had such and amazing experience! The service that I receive is always high quality! The staff is wonderful!! I will always recommend Volkswagen!! | Read Full Review
12/27/2019 12:00:00 AM | Google
★★★★★ jason mattox
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12/27/2019 12:00:00 AM | Google
★★★★★ Gabrijela Thayer
The best car buying experience ever. | Read Full Review
12/27/2019 12:00:00 AM | Google
★★★★★ Margaret Collins
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12/26/2019 12:00:00 AM | Google
★★★★★ Jamarques Whitfield
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12/24/2019 12:00:00 AM | Google
★★★★★ Shawn Grantham
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12/24/2019 12:00:00 AM | Google
★★★★★ Kesha BMcIntosh
Great customer service!!! | Read Full Review
12/19/2019 12:00:00 AM | Google
★★★★★ Kristy Flemming
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12/18/2019 12:00:00 AM | Google
★★★★★ Cam Kutz
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12/16/2019 12:00:00 AM | Google
★★★★★ Bianca Mays
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12/15/2019 12:00:00 AM | Google
★★★★★ Todd Hester
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12/6/2019 12:00:00 AM | Google
★★★★★ Shannon Overton
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12/6/2019 12:00:00 AM | Google
★★★★★ Austin Pennington
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12/6/2019 12:00:00 AM | Google
★★★★★ JD Walters
Came to Barnes Crossing Volkswagen with a broken fuel pump, they were fast to find the real problem and extremely professional. I could not recommend this dealership more, their mechanic Charlie was outstanding with communication and efficiency. He went above and beyond to provide the details of what happened and how they fixed it as | Read Full Review
12/5/2019 12:00:00 AM | Google
★★★★★ Theodore Delacoudray
I worked with Justin for several days to get everything i wanted worked out. These guys are really good @customer service. This was one of the few times I had a favorable experience @ a car dealership... Told me what my options were and worked with me to get the deal done.?? | Read Full Review
12/4/2019 12:00:00 AM | Google
★★★★★ Collin Golden
Everything went good I enjoyed my time there they got me in and out the employees was very nice and sweetie | Read Full Review
12/3/2019 12:00:00 AM | Google
★★★★★ Charles Dale
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12/2/2019 12:00:00 AM | Google
★★★★★ Jeanie Burch
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12/2/2019 12:00:00 AM | Google
★★★★★ KRose Wallace
Our Sales Associate Lana worked with us— our confines of type, price for car were purchasing to give our granddaughter. We live 60 miles away and she send info on possible cars but most importantly she was willingly to listen to our wants. | Read Full Review
11/30/2019 12:00:00 AM | Google
★★★★★ Kaylee Dodson
Awesome customer service! They go above and beyond to help find you the perfect vehicle. | Read Full Review
11/27/2019 12:00:00 AM | Google
★★★★★ Charles Bouldin
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11/23/2019 12:00:00 AM | Google
★★★★★ Tay Robbins
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11/21/2019 12:00:00 AM | Google
★★★★★ kailey weeks
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11/20/2019 12:00:00 AM | Google
★★★★★ Lashawn Gooch
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11/19/2019 12:00:00 AM | Google
★★★★★ Stella gervin-ward
Deon was very helpful and really worked to help my son find the car he wanted. He also helped me by answering some questions regarding possible recall issues. Would definitely contact him again. | Read Full Review
11/18/2019 12:00:00 AM | Google
★★★★★ Andrew Field
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11/17/2019 12:00:00 AM | Google
★★★★★ Allie Kendall
JUST AMAZING! I have never been treated with so much respect and professionalism in this line of work! They got my VW Convertible fixed, kept me up on the progress, and even detailed it for a complimentary gesture before I picked it up! The manager, secretary, mechanics, and every employee that I came in came in contact with were al | Read Full Review
11/16/2019 12:00:00 AM | Google
★★★★★ jennifer dilworth
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11/14/2019 12:00:00 AM | Google
★★★★★ C_lo G
Great customer service! | Read Full Review
11/14/2019 12:00:00 AM | Google
★★★★★ Lois Keller
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11/12/2019 12:00:00 AM | Google
★★★★★ Casey Reed
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11/9/2019 12:00:00 AM | Google
★★★★★ Shawonica Price
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11/6/2019 12:00:00 AM | Google
★★★★★ Paul Chicoine
Got me in with just a 1 hour notice. Very friendly staff! Service was quick and thorough! | Read Full Review
11/6/2019 12:00:00 AM | Google
★★★★★ Crystal Short
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11/4/2019 12:00:00 AM | Google
★★★★★ Ayasha W
This place has fantastic customer service and extremely good mechanics! | Read Full Review
11/1/2019 12:00:00 AM | Google
★★★★★ Peggie Coleman
It’s an okay dealership. Not as customer centered or oriented as other dealerships I have dealt with in the past! I have never bought a car from a dealership that doesn’t provide at least 2 keys to a car or an owner’s manual. The key that was provided was not a genuine GM key to the 2017 Chevrolet Impala I purchased. It was made by a | Read Full Review
10/31/2019 12:00:00 AM | Google
★★★★★ bob renfro
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10/27/2019 12:00:00 AM | Google
★★★★★ Jessica Pitre
Salesman Justin is amazingly helpful! He is honest and patient and was very quick in getting me in a new vehicle I could afford. Nef in financing is just as wonderful. | Read Full Review
10/26/2019 12:00:00 AM | Google
★★★★★ Mary Adcock
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10/24/2019 12:00:00 AM | Google
★★★★★ Becky Keith
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10/23/2019 12:00:00 AM | Google
★★★★★ Anthony Richardson
Great service | Read Full Review
10/17/2019 12:00:00 AM | Google
★★★★★ Wanda Kwilosz
Treated very well there,, | Read Full Review
10/13/2019 12:00:00 AM | Google
★★★★★ Dennis Bunch
The service was quick, courteous, and professionally completed. Count me a fan of Barnes Crossing Volkswagen! | Read Full Review
10/11/2019 12:00:00 AM | Google
★★★★★ Thomas Adcox
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10/9/2019 12:00:00 AM | Google
★★★★★ Kristian Conley
I had such a wonderful experience at Barnes Crossing Volkswagen! I want to give special thanks to Justin Denton for taking the time to answer all my questions. He was very patient and kind throughout this whole process. Justin is a great asset to your team! Thanks again for everything! | Read Full Review
10/8/2019 12:00:00 AM | Google
★★★★★ Shawn Bigham
I was in and out in let than 10 minutes on a small recall I came in on. Tasha, the service writer, was wonderful moving quickly but smiling the whole time. She was polite and friendly but knew her job and got me back in my car fast. | Read Full Review
10/5/2019 12:00:00 AM | Google
★★★★★ Derhem Abuluhom
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10/5/2019 12:00:00 AM | Google
★★★★★ Calvin Gillard
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10/5/2019 12:00:00 AM | Google
★★★★★ Hope Brown
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10/3/2019 12:00:00 AM | Google
★★★★★ Jackie Selvie
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10/1/2019 12:00:00 AM | Google
★★★★★ Taylor Easley
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9/30/2019 12:00:00 AM | Google
★★★★★ Amy Vanlandingham
Charlie at Barnes Crossing Volkswagen is always helpful and so knowledgeable. I’d recommend them to anyone. | Read Full Review
9/30/2019 12:00:00 AM | Google

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Barnes Crossing Volkswagen
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