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Barnes Crossing Volkswagen
★★★★★(148)read reviews

3973 North Gloster Street, Tupelo, MS 38804

(662) 269-6363 Ask About Our Service Specials!

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Business Hours

Mon: 7:30 AM - 6:00 PMTues: 7:30 AM - 6:00 PMWed: 7:30 AM - 6:00 PMThur: 7:30 AM - 6:00 PMFri: 7:30 AM - 6:00 PMSat: 7:30 AM - 4:00 PMSun: Closed

Volkswagen Quality and expertise at a real value.

No one knows Volkswagen vehicles better than Volkswagen-Certified Technicians. Every factory-trained tech has the hands-on experience to know your car inside and out. When it comes to service, Barnes Crossing Volkswagen has everything your Volkswagen needs, including knowledge of the service your car needs throughout its lifetime.

Expert Service Proprietary VW diagnostics and tools in the hands of qualified experts.
Daily Convenience Flexible hours. Online scheduling. Service Xpress.
Genuine VW Parts Identical to the factory originals, for uncompromised VW performance.
VW Accessories Designed to fit your VW model—and your lifestyle—beautifully.

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Customer Reviews

★★★★★ J M
Always will be thankful for finding Barnes Crossing VW in Tupelo. They have been the most attentive and honest service people I have dealt with in some time. The entire staff in the service department is very good at what they do. Thank you Shannah! | Read Full Review
4/16/2021 12:00:00 AM | Google
★★★★★ TAYLOR GRIFFIN
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4/16/2021 12:00:00 AM | Google
★★★★★ chandler ormsby
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4/14/2021 12:00:00 AM | Google
★★★★★ Dawn Childers
Great place to go. Great salesmen. Very helpful with all your needs | Read Full Review
4/11/2021 12:00:00 AM | Google
★★★★★ Mozella Payton
Great customer service and friendly staff always ?? | Read Full Review
4/9/2021 12:00:00 AM | Google
★★★★★ Noah Riley
Super helpful, checked out everything i asked them to and insisted I only needed a few, cheaper repairs. Solved my problems and got my car running like new without wasting my time or money! | Read Full Review
4/9/2021 12:00:00 AM | Google
★★★★★ Linda Scott
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4/9/2021 12:00:00 AM | Google
★★★★★ Devan Richardson
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4/9/2021 12:00:00 AM | Google
★★★★★ Crystal Bennett
We began the experience shopping for a car for my bf. With no luck we found one privately and bought it. Two months later, I figured since we were told we were approved, not preapproved , I’d try for myself. Found the car I’ve wanted for years as soon as I pulled up ... tested it , voiced my concerns about sounds and was assured it w | Read Full Review
4/9/2021 12:00:00 AM | Google
★★★★★ Meghan Bradley
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4/7/2021 12:00:00 AM | Google
★★★★★ Tony Parnell
Super professional service. Knowledgeable and trustworthy. Cannot say enough positive about the level of customer care at this dealership. | Read Full Review
4/7/2021 12:00:00 AM | Google
★★★★★ Martha Phillips
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4/5/2021 12:00:00 AM | Google
★★★★★ Julie Mabus
He was polite, friendly, knew exactly what I needed and what I was expressing. All went very well. | Read Full Review
4/5/2021 12:00:00 AM | Google
★★★★★ Jakob Kindt
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4/5/2021 12:00:00 AM | Google
★★★★★ Larry Grant
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3/31/2021 12:00:00 AM | Google
★★★★★ ANALISHA HARRIS
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3/31/2021 12:00:00 AM | Google
★★★★★ Onnie Ivy
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3/30/2021 12:00:00 AM | Google
★★★★★ Stephanie Lemmons
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3/29/2021 12:00:00 AM | Google
★★★★★ C Kimes
Very easy to schedule an appointment to take care of a recall on our VW. They got the service taken care of quicker than expected. We have been very pleased with each time we’ve stopped by Barnes Crossing VW. | Read Full Review
3/29/2021 12:00:00 AM | Google
★★★★★ Kendrica Roberts
This is the most place to get a car from!! They are reckless talk to you disrespectful and they will lie to you just to get your money!! I promise to do not go there!! | Read Full Review
3/27/2021 12:00:00 AM | Google
★★★★★ William Morrow
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3/26/2021 12:00:00 AM | Google
★★★★★ Alyssa Smith
Had problems from the start with my 2013 volkswagen passat tdi sel they replaced the motor 2 months after I bought it and they kept it close to a month then the air wasn't working when I got it back they replaced it then a month after getting back out the shop for that the air stopped working again due to faulty parts come back 6 mon | Read Full Review
3/26/2021 12:00:00 AM | Google
★★★★★ Shalane Hiett
My sales representative Michael was great! I waited a bit to leave a review and unfortunately my new(to me) suv had a problem!! I was very upset to say the least. It is because of the way he handled the issue that I am giving five stars. Not only did he get me the roadside assistance number and help me deal with that, the issue was | Read Full Review
3/23/2021 12:00:00 AM | Google
★★★★★ Ricky Sawyer
Its good | Read Full Review
3/23/2021 12:00:00 AM | Google
★★★★★ Connie Stanford
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3/23/2021 12:00:00 AM | Google
★★★★★ Rob Elliott
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3/23/2021 12:00:00 AM | Google
★★★★★ Jennifer Rushing
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3/23/2021 12:00:00 AM | Google
★★★★★ MaKayla Washington
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3/22/2021 12:00:00 AM | Google
★★★★★ Bonnie Gholston
Great assortment of vehicles. Really nice Salespeople. Liked the fact they were diversified! Hours open are very good. | Read Full Review
3/21/2021 12:00:00 AM | Google
★★★★★ Kim Maxwell
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3/21/2021 12:00:00 AM | Google
★★★★★ Jessica Plunkett
We had a great experience here. Our salesperson, Jose was very friendly and helpful and not pushy like a lot of salespeople are. He helped us get a great car for a great price! Highly recommended | Read Full Review
3/21/2021 12:00:00 AM | Google
★★★★★ Evie S
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3/21/2021 12:00:00 AM | Google
★★★★★ semipro paid
Best service from a dealer, everything went smooth and was efficient | Read Full Review
3/16/2021 12:00:00 AM | Google
★★★★★ rex roberson
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3/16/2021 12:00:00 AM | Google
★★★★★ Mark Anthony
I brought my car in to have the tires rotated and emission system serviced. My experience was very good from the time arrived until the time I left. There was one humorous moment when I arrived. An African employee hollered at me because I entered the drop off section the wrong way. I was impressed with his concern for efficiency an | Read Full Review
3/16/2021 12:00:00 AM | Google
★★★★★ Amber Ling
Shanna is always on top of her game! I love walking in knowing I'm going to get the best service for my vehicle. They really do treat you like family! 5 stars. | Read Full Review
3/16/2021 12:00:00 AM | Google
★★★★★ neva morris
Very nice and friendly. ?? | Read Full Review
3/13/2021 12:00:00 AM | Google
★★★★★ Gary Mitchell
I have nothing but praise for the service department here people are real friendly. | Read Full Review
3/11/2021 12:00:00 AM | Google
★★★★★ paul mills
My experience was great. Scheduled an appointment and was in and out in a few minutes. Great service and friendly people with a reasonable cost. | Read Full Review
3/5/2021 12:00:00 AM | Google
★★★★★ Matt Hall
Awesome dealership!!!!! I got a great deal on my used Audi and look forward to trading with this dealership again. | Read Full Review
3/5/2021 12:00:00 AM | Google
★★★★★ Justin Franklin
Very friendly environment and completely worked with me when buying a vehicle from here!! Service department is top notch! Big thank you to Deon Bates for the experience. Definitely recommend buying a vehicle or coming for all service needs! | Read Full Review
3/5/2021 12:00:00 AM | Google
★★★★★ Shawn Bigham
I went in for an oil change, tire rotation and a check engine light on my 2014 VW Passat TDI. Shanna and the rest of the service department went above and beyond taking care of me quickly and with a smile. All of my issues were taken care of and I was very happy with the customer service and attention to detail they provided. Id reco | Read Full Review
3/4/2021 12:00:00 AM | Google
★★★★★ Annetta Huggins
I appreciate the awesome, quick service that was given today. Deon is a keeper, thank you again for making my shopping experience easy-breezy. | Read Full Review
3/4/2021 12:00:00 AM | Google
★★★★★ Amber McKissack
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3/4/2021 12:00:00 AM | Google
★★★★★ Candice Banks
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3/4/2021 12:00:00 AM | Google
★★★★★ George Goff jr
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3/4/2021 12:00:00 AM | Google
★★★★★ Scott Wigginton
Scam !! Did you could win $25,000, while in reality, a cheap little prize is all you can win. I have a broken back and they tried to give me a "fit bit". | Read Full Review
3/4/2021 12:00:00 AM | Google
★★★★★ Amy Vallecillo
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3/3/2021 12:00:00 AM | Google
★★★★★ Jana Spencer
I had a great experience purchasing my 2021 VW Tiguan. Deon was very knowledgeable and helpful. Neft did a great job explaining our financing. And Art explained the vehicle features thoroughly before we left the lot. And the vehicle was detailed before we left. Thanks to Chris and Albert for running this dealership like a well-oiled | Read Full Review
2/28/2021 12:00:00 AM | Google
★★★★★ Charles Raines
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2/27/2021 12:00:00 AM | Google
★★★★★ Laura Hallmark
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2/26/2021 12:00:00 AM | Google
★★★★★ Felicia Thompson
George Richardson was a great sales man he went above and beyond to get me the vehicle that I wanted. | Read Full Review
2/26/2021 12:00:00 AM | Google
★★★★★ Sakidra Hill
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2/24/2021 12:00:00 AM | Google
★★★★★ Afton grace
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2/24/2021 12:00:00 AM | Google
★★★★★ Truth Be Told
I just received the bright idea of advertising for this company that can't even come up with a good name for themselves so they just chose a street name and incorporated it. The advertising is one of those scratch off instant win ads. This is why there is no respect for car salesmen. They manipulated the law so that you have to buy f | Read Full Review
2/24/2021 12:00:00 AM | Google
★★★★★ Rob and Cassie Harris
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2/20/2021 12:00:00 AM | Google
★★★★★ Jalen Nikiyah
Always a quick and easy process when getting my car maintenance here. Staff are always friendly and caring. | Read Full Review
2/12/2021 12:00:00 AM | Google
★★★★★ Charlene Kevin
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2/12/2021 12:00:00 AM | Google
★★★★★ Nikki
This was my first time here and I definitely would recommend it to everyone. Shanna went above and beyond helping us when my car needed repairing. It was a stressful situation but with her help the car was repaired, a little stress was lifted, and I was able to pick the car up in a very timely manner. I'll definitely go back there th | Read Full Review
2/10/2021 12:00:00 AM | Google
★★★★★ Howard Edwards
They are beyond friendly and do the best that they are able to do for their customers. I've been done wrong by other car dealers and feel that this has changed my opinion of car dealerships. Barnes Crossing Volkswagen is a place that cares and tries to get the best deal possible for their customers. | Read Full Review
2/9/2021 12:00:00 AM | Google
★★★★★ Antonio Perez Rodriguez
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2/9/2021 12:00:00 AM | Google
★★★★★ Christopher Little
Excellent service Samantha Fielder and a very kind gentleman, not sure of his name, both helped up reach a rate that was agreeable and they answered every question with excellence. | Read Full Review
2/9/2021 12:00:00 AM | Google
★★★★★ Rafael Ramirez
Some of the top/best employees work here and will do their upmost best to help you out with in search of a new vehicle, I would use again 100%. | Read Full Review
2/9/2021 12:00:00 AM | Google
★★★★★ Willie Taylor
Good all time | Read Full Review
2/9/2021 12:00:00 AM | Google
★★★★★ Carman Long
I have been using the Barnes Crossing Volkswagen location for my oil change. The staff is always very friendly and professional. They don’t try to hustle you and recommend services to run up a bill. Everyone in the building is always smiling. Front desk staff is very sweet. | Read Full Review
2/9/2021 12:00:00 AM | Google
★★★★★ Deron Minor
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2/9/2021 12:00:00 AM | Google
★★★★★ Marc May
Great staff. Needed up the car was not worth fixing. The entire team went out of their way to help me get a rental car and stored the vehicle until I could make arrangements. I was passing through on a work trip, not a local. If I lived in the area Barnes Crossing would have a customer for life. | Read Full Review
2/9/2021 12:00:00 AM | Google
★★★★★ Heath Castile
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2/7/2021 12:00:00 AM | Google
★★★★★ kusanagi53
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2/5/2021 12:00:00 AM | Google
★★★★★ chastille foster
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2/5/2021 12:00:00 AM | Google
★★★★★ Cheryl Hollis
Very hands on service. Nice and friendly attitudes. Prompt service .wellexplained detail to what was done 100% satisfied. . | Read Full Review
2/1/2021 12:00:00 AM | Google
★★★★★ Lillian Mcguire
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2/1/2021 12:00:00 AM | Google
★★★★★ Leeah Fowler
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1/30/2021 12:00:00 AM | Google
★★★★★ David Coffey
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1/28/2021 12:00:00 AM | Google
★★★★★ Haley Hart
Michael was the best salesman we could have asked for! He knew everything about our new car, worked with us on a price, was very polite, and was even attentive to our toddler running around everywhere. When we were transferring our things from our old car to our new car, he helped us transfer our things, put our heated seats on for u | Read Full Review
1/28/2021 12:00:00 AM | Google
★★★★★ Natasha Eden
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1/28/2021 12:00:00 AM | Google
★★★★★ Shelley Jowers
I didn't think my credit was good enough to get something in my budget but Debbie and the crew helped me out and I drove off in a 2019 Ford Fusion. Everyone was so friendly and made my experience as low stress as possible. | Read Full Review
1/26/2021 12:00:00 AM | Google
★★★★★ Hubert Mccullar
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1/26/2021 12:00:00 AM | Google
★★★★★ Teddy Faulkner
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1/26/2021 12:00:00 AM | Google
★★★★★ russell cox
Friendly and knowledgeable, got me in and back on the road in no time. | Read Full Review
1/26/2021 12:00:00 AM | Google
★★★★★ Marilyn Hodges
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1/25/2021 12:00:00 AM | Google
★★★★★ Laura Caldwell
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1/24/2021 12:00:00 AM | Google
★★★★★ Lakeshia Pruitt
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1/24/2021 12:00:00 AM | Google
★★★★★ Autumn Patterson
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1/22/2021 12:00:00 AM | Google
★★★★★ Lee Patterson
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1/22/2021 12:00:00 AM | Google
★★★★★ courtni stewart
Great place | Read Full Review
1/22/2021 12:00:00 AM | Google
★★★★★ Megan Basden
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1/21/2021 12:00:00 AM | Google
★★★★★ Peyton Jefferson
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1/21/2021 12:00:00 AM | Google
★★★★★ Traci Cummins
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1/19/2021 12:00:00 AM | Google
★★★★★ Les Potts
We first dealt with Ken when we were in a week ago. This week Samantha helped us complete our car purchase. We are ‘research’ buyers that take some time with due diligence buying anything, and they were attentive and patient throughout. The sales manager, Chris, was also nice to work with. My only bit of constructive criticism is org | Read Full Review
1/16/2021 12:00:00 AM | Google
★★★★★ Taylor Easley
I bought my car from them in 2019 and purchased extended warranties through them. My car recently tore up, and they would not honor the warranties. They wanted to charge me a ridiculous price to fix my car. I told them I would just trade in. They wanted me to put a bunch of money down and told me I would be upside down on my car by a | Read Full Review
1/15/2021 12:00:00 AM | Google
★★★★★ Joe Capriotti
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1/14/2021 12:00:00 AM | Google
★★★★★ LaTisha Kimmons
Soon as I arrived I was greeted and assisted quickly. I was informed on everything while I was waiting and everyone was very nice and friendly. My service on my vehicle was at a very timely manner and the facility was very clean. I’m definitely returning for my next service. | Read Full Review
1/12/2021 12:00:00 AM | Google
★★★★★ Jennifer Agnew
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1/10/2021 12:00:00 AM | Google
★★★★★ Tamonica Howell
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1/10/2021 12:00:00 AM | Google
★★★★★ Celia Garcia
Worked with Arturo Rivera and he was extremely helpful. No haggling or pressuring and fully committed to answering all questions about the vehicle and purchasing/trade-in options. I was given plenty of time to inspect and test drive to my satisfaction. Highly recommend! | Read Full Review
1/10/2021 12:00:00 AM | Google
★★★★★ Keith Brown
Best Volkswagen dealership hands down. I live in Memphis and have bought several Volkswagens in the past for both personal and professional use. I've been raised to not say anything about anyone unless you have something good to say, so obviously there's a reason I went to Tupelo for service on my volkswagen when I live in Memphis. T | Read Full Review
1/7/2021 12:00:00 AM | Google
★★★★★ Randy Moore
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1/7/2021 12:00:00 AM | Google
★★★★★ Justin Kanarick
Great staff - helped diagnose a simple issue and had me back on the road quickly. | Read Full Review
1/4/2021 12:00:00 AM | Google
★★★★★ Tyler Hawkins
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1/4/2021 12:00:00 AM | Google
★★★★★ Karen R
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1/2/2021 12:00:00 AM | Google
★★★★★ William Hinton
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1/2/2021 12:00:00 AM | Google
★★★★★ Ashley Brooks
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1/1/2021 12:00:00 AM | Google
★★★★★ jonah mcbeth
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1/1/2021 12:00:00 AM | Google
★★★★★ Eric Kelley
Barnes Crossing Volkswagen quick and thorough device in purchasing my 2012 VW Golf Tdi. Thank you!!! | Read Full Review
12/31/2020 12:00:00 AM | Google
★★★★★ Karen Pace
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12/31/2020 12:00:00 AM | Google
★★★★★ gary bridges
They are the best at what they do | Read Full Review
12/31/2020 12:00:00 AM | Google
★★★★★ Kristin Green
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12/31/2020 12:00:00 AM | Google
★★★★★ Brad Vanlandingham
Nadine Griffin took care of us like family. She was very professional and knowledgeable with every question we had about the purchase of our new vehicle. I would definitely recommend Barnes Crossing Volkswagen and Nadine to anyone who is looking to buy a vehicle. This is our second vehicle that we’ve bought from BC Volkswagen and if | Read Full Review
12/31/2020 12:00:00 AM | Google
★★★★★ sharniya bramlett
Amazing. Got the car I wanted and am very pleased with it!!! | Read Full Review
12/30/2020 12:00:00 AM | Google
★★★★★ Megan Dye
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12/30/2020 12:00:00 AM | Google
★★★★★ Dominick Rodriguez
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12/30/2020 12:00:00 AM | Google
★★★★★ Ashley Garrison
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12/30/2020 12:00:00 AM | Google
★★★★★ Flint Foster
I like the waiting room a lot. Very relaxed. | Read Full Review
12/30/2020 12:00:00 AM | Google
★★★★★ Chris Miller
The service department and associates are some of the best i have dealt with. They have always had my vehicles in and out of service in a hour or less. For all of you that have volkswagens i highly recommemd Barnes Crossing Volkwagen department for all your service needs. I have been using them for more than two years on both of my | Read Full Review
12/28/2020 12:00:00 AM | Google
★★★★★ Rob Simmons
Staff was very knowledgeable and helpful. The most pleasant visit I’ve had to a dealership for repairs ever. | Read Full Review
12/28/2020 12:00:00 AM | Google
★★★★★ Anniece Riddle
Thanks Deon Bates you're the best ?? always going above and beyond and Nadine Garth for the laughs and thank Mr.Jimenez as well may God continue to bless and keep you all !! | Read Full Review
12/26/2020 12:00:00 AM | Google
★★★★★ Kelly Ozbun
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12/26/2020 12:00:00 AM | Google
★★★★★ Judy COCKE
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12/26/2020 12:00:00 AM | Google
★★★★★ Jay and Cee T.V
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12/24/2020 12:00:00 AM | Google
★★★★★ Hannah Harrison
They’re always helpful!!! | Read Full Review
12/22/2020 12:00:00 AM | Google
★★★★★ Saul Zamora
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12/22/2020 12:00:00 AM | Google
★★★★★ felicia freeman
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12/21/2020 12:00:00 AM | Google
★★★★★ Charlie Brock
They have an excellent service department. Everyone was knowledgeable and courteous. | Read Full Review
12/18/2020 12:00:00 AM | Google
★★★★★ Michael Dillard
They were very professional and friendly. They worked with us and our budget to put us in a great SUV at a price we were very happy with. They worked with us quickly, offered refreshments as we waited for our oil change and detailing. | Read Full Review
12/18/2020 12:00:00 AM | Google
★★★★★ Craig Burcham
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12/17/2020 12:00:00 AM | Google
★★★★★ Beyunka Sanders
???? Great ?? | Read Full Review
12/17/2020 12:00:00 AM | Google
★★★★★ Maggie Jordan
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12/16/2020 12:00:00 AM | Google
★★★★★ Edward Wiggins
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12/16/2020 12:00:00 AM | Google
★★★★★ James G Turner
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12/15/2020 12:00:00 AM | Google
★★★★★ Reed Hensley
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12/12/2020 12:00:00 AM | Google
★★★★★ David Thaxton
Dealing with Barnes Crossing VW was a very pleasant experience. Ken Roberts is an excellent no pressure salesperson! Every one there are very friendly and hospitable! Highly recommend this dealership for your next VW needs. | Read Full Review
12/11/2020 12:00:00 AM | Google
★★★★★ Mary Hill
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12/10/2020 12:00:00 AM | Google
★★★★★ will dallas
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12/9/2020 12:00:00 AM | Google
★★★★★ Gerald Stevens
There sales and prize giveaway is a gimmick will not recommend | Read Full Review
12/9/2020 12:00:00 AM | Google
★★★★★ Angela g Pace
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12/7/2020 12:00:00 AM | Google
★★★★★ michael graham
Good so far but need to see this car | Read Full Review
12/7/2020 12:00:00 AM | Google
★★★★★ martha holcomb
Service staff was very professional and honest with me about my issue. They were very helpful is resolving a my problem. | Read Full Review
12/5/2020 12:00:00 AM | Google
★★★★★ damario mangrum
Got what we came for | Read Full Review
12/5/2020 12:00:00 AM | Google
★★★★★ voltronYT 123
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12/5/2020 12:00:00 AM | Google
★★★★★ Anita Boyd
Awesome staff!! They make your experience fun and try their best to do what they can to see you drive off their lot in a new car. | Read Full Review
12/4/2020 12:00:00 AM | Google
★★★★★ sherrina walker
My sevice was awesome. They were very professional and got my problem fixed in a timely manner. | Read Full Review
12/4/2020 12:00:00 AM | Google
★★★★★ Bobby Phillips
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11/29/2020 12:00:00 AM | Google
★★★★★ Layla Turner
Ken was great! Very helpful and knowledgeable! | Read Full Review
11/29/2020 12:00:00 AM | Google
★★★★★ Maryd Blackmon
Service good, nice people, vehicle or super roomy | Read Full Review
11/28/2020 12:00:00 AM | Google
★★★★★ Tyree Fryar
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11/28/2020 12:00:00 AM | Google
★★★★★ Queen Kay
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11/27/2020 12:00:00 AM | Google
★★★★★ christy potts
Very disappointed in the service and they do not do what they say. I will never buy another vehicle from here. We are planning to buy a vehicle in January but it will not be from Volkswagon in tupelo Mississippi. Patricia Carl | Read Full Review
11/27/2020 12:00:00 AM | Google

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Barnes Crossing Volkswagen
★★★★★(148)read reviews