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Gossett Volkswagen of Germantown

Gossett Volkswagen of Germantown

★★★★★(62)read reviews
7420 Winchester Rd, Memphis, TN 38125
(901) 251-0193 Ask About Our Service Specials!
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Service Offers

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    $119.95 Oil and Filter Service*Click Here for Details
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    $10/$20/$30 Off The More-Is-Better Bonus*Click Here for Details
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    $5 Off Front Wiper Blade Replacement*Click Here for Details
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    $20 Off Genuine VW Battery and Installation*Click Here for Details
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    $20 Off Genuine VW Brake Pad and Rotor Replacement*Click Here for Details
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    Get a 15% rebate by mail15 via a Volkswagen Visa® Prepaid Card16 (up to $300) when you purchase select Volkswagen Accessories between 01.01.26 and 03.31.26
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    $30 Off Set of Four Tires*Click Here for Details
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    SiriusXM: Enjoy SiriusXM in your vehicle and on the SXM App19Click for details
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    Buy 3 Pirelli Tires, Get the 4th for $122 Click Here for Details

Map & Directions

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Business Hours

Mon: 7:00 AM - 6:00 PMTues: 7:00 AM - 6:00 PMWed: 7:00 AM - 6:00 PMThur: 7:00 AM - 6:00 PMFri: 7:00 AM - 6:00 PMSat: 7:00 AM - 3:00 PMSun: Closed
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Volkswagen Quality and expertise at a real value.

No one knows Volkswagen vehicles better than Volkswagen-Certified Technicians. Every factory-trained tech has the hands-on experience to know your car inside and out. When it comes to service, Oklahoma City Volkswagen has everything your Volkswagen needs, including knowledge of the service your car needs throughout its lifetime.

  • Expert Service Proprietary VW diagnostics and tools in the hands of qualified experts.
  • Daily Convenience Flexible hours. Online scheduling. Service Xpress.
  • Genuine VW Parts Identical to the factory originals, for uncompromised VW performance.
  • VW Accessories Designed to fit your VW model—and your lifestyle—beautifully.
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Customer Reviews

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  • ★★★★★ Corry Nettles
    | Read Full Review
    2/11/2026 12:00:00 AM | Google
  • ★★★★★ Kimberly Holmes
    Professional and Awesome service!!! | Read Full Review
    2/10/2026 12:00:00 AM | Google
  • ★★★★★ Jessica Mitchell
    | Read Full Review
    2/10/2026 12:00:00 AM | Google
  • ★★★★★ Joseph Francis
    | Read Full Review
    2/10/2026 12:00:00 AM | Google
  • ★★★★★ Tiffany Johnson
    Great people, great service! | Read Full Review
    2/6/2026 12:00:00 AM | Google
  • ★★★★★ Rokayia Moody
    Charles and Josh was a very big help there services was amazing | Read Full Review
    2/6/2026 12:00:00 AM | Google
  • ★★★★★ Veronica Moore
    | Read Full Review
    2/1/2026 12:00:00 AM | Google
  • ★★★★★ Whitney Early
    Jennifer and her team took care of my warranty needs for my vehicle. It took a while for them to get to my vehicle but once they started they gl t it done! | Read Full Review
    2/1/2026 12:00:00 AM | Google
  • ★★★★★ Wossie Wossie
    My name is Larisha Bryant my salesman’s was Wesley . He definitely made sure I had everything I needed with the perfect car . I give him a 10/10 . Thanks for the Kia k4 2026 | Read Full Review
    2/1/2026 12:00:00 AM | Google
  • ★★★★★ Tundrea Lyons-Brock
    They did what they said they would do, with no hidden fees. Everything was very transparent. I was afraid they would try to take advantage of me being their for an oil change without my husband being present, but it was a very painless process. Just let them know what you want done and don't be afraid to say No to things you don't wa | Read Full Review
    1/27/2026 12:00:00 AM | Google
  • ★★★★★ Tundrea Lyons-Brock
    The did what they said they would do, with no hidden fees. Everything was very transparent. I was afraid they would try to take advantage of me being their for an oil change without my husband being present, but it was a very painless process. Just let them know what you want done and don't be afraid to say No to things you don't wan | Read Full Review
    1/24/2026 12:00:00 AM | Google
  • ★★★★★ Dania Allan
    Zack was hands down best sales associate Kia has! I called 3 other dealerships ready to make a purchase with no follow up calls! Zack was following up, gave me a deal! Hand hand delivered my mom’s car! Him and his team were fantastic and quick! ASK FOR ZACK! I plan on buying a second car with him soon! | Read Full Review
    1/24/2026 12:00:00 AM | Google
  • ★★★★★ james wiggins
    Great | Read Full Review
    1/22/2026 12:00:00 AM | Google
  • ★★★★★ Jalexia Banks
    Fantastic experience! Chris Jackson went above and beyond to make sure I found the right car at the right price. Very friendly, patient, and professional. I truly appreciate the help and highly recommend this dealership. | Read Full Review
    1/21/2026 12:00:00 AM | Google
  • ★★★★★ Samuel Smith
    The service was friendly and professional. Plus they worked the service to fit my schedule. | Read Full Review
    1/21/2026 12:00:00 AM | Google
  • ★★★★★ Alfred Jones
    | Read Full Review
    1/17/2026 12:00:00 AM | Google
  • ★★★★★ Terry Jones
    I’m disappointed apparently about the service department not good customer service. I purchased 5 Volkswagen. And it’s was never like this. | Read Full Review
    1/16/2026 12:00:00 AM | Google
  • ★★★★★ Tatyana Brasswell
    I set an appointment for maintenance on the vehicle, the staff was extremely helpful and respectful. They offered me a nice place to sit while I waited on the service. While waiting on the service Drew updated me on problems they found with the vehicle, told me what was covered under warranty and what my out of pocket cost would be. | Read Full Review
    1/15/2026 12:00:00 AM | Google
  • ★★★★★ Corlis Mitchell
    Courteous, fast & reliable! | Read Full Review
    1/15/2026 12:00:00 AM | Google
  • ★★★★★ Starmeshia Lewis
    | Read Full Review
    1/15/2026 12:00:00 AM | Google
  • ★★★★★ Jamie White
    Great experience. Highly recommended. We had a tire serviced and our warranty covered everything! | Read Full Review
    1/15/2026 12:00:00 AM | Google
  • ★★★★★ Teflon
    The best service advisor | Read Full Review
    12/31/2025 12:00:00 AM | Google
  • ★★★★★ Erma Hayslett
    Best service ever from Gossett Volkswagen on Winchester! They gave updates on my car, explained the problem and what to happen to repair the problem. | Read Full Review
    12/31/2025 12:00:00 AM | Google
  • ★★★★★ Erma Hayslett
    | Read Full Review
    12/31/2025 12:00:00 AM | Google
  • ★★★★★ katie prange
    I had a great experience buying a car at Gossett Kia! Request to work with Craig! | Read Full Review
    12/29/2025 12:00:00 AM | Google
  • ★★★★★ Becky Donaldson
    Jennifer is the best service rep in the industry! She is polite, friendly and very knowledgeable! She has become a friend vs an employee. I also dealt with Jason in sales and he was great to work with too. | Read Full Review
    12/26/2025 12:00:00 AM | Google
  • ★★★★★ Demond Morris
    It was the best experience I ever had!!! Mr Deondre put me in the game. Like he say, we never give bad news, only good news. | Read Full Review
    12/26/2025 12:00:00 AM | Google
  • ★★★★★ Falisatee M
    Best car shopping experience ever and super nice people! Thanks again | Read Full Review
    12/26/2025 12:00:00 AM | Google
  • ★★★★★ kevin buggs
    ?I brought my vehicle in to address an issue where the radio consistently disconnects from Android Auto and Apple CarPlay. Although the service department performed a hard reset, the problem persists. Service department stated without a fault code there's nothing they can do. I expected more from service for an 30k plus vehicle | Read Full Review
    12/26/2025 12:00:00 AM | Google
  • ★★★★★ Lisa Richardson
    | Read Full Review
    12/25/2025 12:00:00 AM | Google
  • ★★★★★ Alan Silva
    Great staff, so glad I got my truck serviced, will come back for sure. | Read Full Review
    12/19/2025 12:00:00 AM | Google
  • ★★★★★ Tay Hall
    Wesley DESERVES A PROMOTION VERY AMAZING PERSON INSIDE AND OUT. Forever grateful for all his help | Read Full Review
    12/19/2025 12:00:00 AM | Google
  • ★★★★★ Porshia Ross
    | Read Full Review
    12/19/2025 12:00:00 AM | Google
  • ★★★★★ Calvin Brooks
    Jennifer the service advisor was great. | Read Full Review
    12/19/2025 12:00:00 AM | Google
  • ★★★★★ Joy Kinsey
    | Read Full Review
    12/16/2025 12:00:00 AM | Google
  • ★★★★★ Richera Jackson
    Everyone was friendly and attentive! | Read Full Review
    12/16/2025 12:00:00 AM | Google
  • ★★★★★ Marco Mangum
    Volkswagen is a very good company. They have a lot of different vehicles that will meet the needs of everyone. I got my 2026 Volkswagen Atlas SE from Volkswagen Germantown and they were very customer service oriented. They showed me all the Atlas’s that I was interested in and the Atlas that I have meets all the needs of my travels. | Read Full Review
    12/8/2025 12:00:00 AM | Google
  • ★★★★★ Crystal Mathis
    I had a great experience Mr. Deondre Curtis provided excellent customer service and was very helpful and friendly. Thanks for my 2026 KIA Sport I love it…. | Read Full Review
    12/7/2025 12:00:00 AM | Google
  • ★★★★★ lannette moore
    | Read Full Review
    12/3/2025 12:00:00 AM | Google
  • ★★★★★ Subba Rayudu Kumpatla
    | Read Full Review
    11/30/2025 12:00:00 AM | Google
  • ★★★★★ Serita S Covington
    The service department opens at 7:00am. I arrived at 6:55am. A line formed outside of the gate. At 7:00am, the manager came out and began opening the gates. Being the first at the door, I stood as he unlocked it. At 7:08, he still had not began receiving customers. I asked could I leave my key as I had pre-arranged transportation to | Read Full Review
    11/25/2025 12:00:00 AM | Google
  • ★★★★★ Elaine Robison
    They took very good care of me and my car | Read Full Review
    11/24/2025 12:00:00 AM | Google
  • ★★★★★ Myosha Brooks
    | Read Full Review
    11/24/2025 12:00:00 AM | Google
  • ★★★★★ Erma Hayslett
    Good updates on my car. | Read Full Review
    11/22/2025 12:00:00 AM | Google
  • ★★★★★ Davitress Richardson
    | Read Full Review
    11/21/2025 12:00:00 AM | Google
  • ★★★★★ Samuel Smith
    | Read Full Review
    11/20/2025 12:00:00 AM | Google
  • ★★★★★ Jessica Dunigan
    Great customer service Arthur Boyd is a very good sales consultant. Danielle Jones was a very good finance manager they both did a great job with helping me with my new car. | Read Full Review
    11/16/2025 12:00:00 AM | Google
  • ★★★★★ Nakiya
    Visiting was an incredible and memorable experience! I was in dire need of a new car, and going to Gossett was the best and most beneficial choice i’ve made in my 18 years of life! I would like to express my sincere gratitude and appreciation to Wesley for all of his assistance, guidance, and support throughout the entire process of | Read Full Review
    11/16/2025 12:00:00 AM | Google
  • ★★★★★ James Heath
    The service dept. Is fast, friendly. I have been using this location for a few years an the staff has always been very professional. | Read Full Review
    11/12/2025 12:00:00 AM | Google
  • ★★★★★ Sikivu Heags
    | Read Full Review
    11/7/2025 12:00:00 AM | Google
  • ★★★★★ Joshua Hankins
    Where to begin... I went through the purchase (signing paperwork etc.) with the salesmen and at one point I stated "I don't even know how much the car is I am buying." I was told we would get there soon. We never got there. Then the guy doing the financing/upselling of warranties came and got me. He made me feel like I was poor and | Read Full Review
    11/7/2025 12:00:00 AM | Google
  • ★★★★★ CapriceTwosweet
    | Read Full Review
    10/31/2025 12:00:00 AM | Google
  • ★★★★★ Cortez Lane
    It's always an honor and pleasure to come get my vehicle service at Gossett Volkswagen. The professionalism is truly inspeccable. Aaron Linton ,is always considerate and helpful and staff are always respectful and helpful. Tyler Leake, is an amazing young man that's very polite, considerate, and professional. I recommend this locatio | Read Full Review
    10/27/2025 12:00:00 AM | Google
  • ★★★★★ Kitia Guy
    | Read Full Review
    10/27/2025 12:00:00 AM | Google
  • ★★★★★ Sheri Frazier
    | Read Full Review
    10/22/2025 12:00:00 AM | Google
  • ★★★★★ Sharonda Campbell
    A smooth process, no more than 1 1/2 hours. | Read Full Review
    10/21/2025 12:00:00 AM | Google
  • ★★★★★ Shana Pierce
    Jennifer went out of her way to help with a warranty repair. I appreciate both she and the mechanic for getting me fixed up! | Read Full Review
    10/20/2025 12:00:00 AM | Google
  • ★★★★★ Cory Barrett
    | Read Full Review
    10/20/2025 12:00:00 AM | Google
  • ★★★★★ Shana Pierce
    Jennifer went out of her way to help with a warranty repair. I appreciate both her and the mechanic for getting me fixed up! | Read Full Review
    10/19/2025 12:00:00 AM | Google
  • ★★★★★ William Fransioli
    | Read Full Review
    10/19/2025 12:00:00 AM | Google
  • ★★★★★ ryan dungy
    Really great experience with the service department. Set up my appointment and dropped it off a few weeks later. Received a prompt update after diagnostics including cost and estimated time to complete. One more phone call about 3 hours after I dropped off to let me know it was all wrapped up. Jennifer and the young man at the servic | Read Full Review
    10/16/2025 12:00:00 AM | Google
  • ★★★★★ Matt Cohen
    Do not ever use their service department. They will rip you off. Jennifer is awful. They ran a diagnosis on the car and said it was fine. A week later the same check engine light came on and they are wanting us to pay for another diagnosis. DO NOT USE them unless you want to be overcharged for no work. | Read Full Review
    10/14/2025 12:00:00 AM | Google
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