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Schmelz Countryside Volkswagen

Schmelz Countryside Volkswagen

★★★★★(199)read reviews
1180 Highway 36 E, Maplewood, MN 55109
(651) 356-6174 Ask About Our Service Specials!
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Service Offers

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    $20 Off Genuine VW Brake Pad and Rotor Replacement11Click Here for Details
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    $5 Off Genuine VW Pollen Filter Special3Click Here for Details
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    $20 Off Genuine VW Battery and Installation13Click Here for Details
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    $109.95 Oil and Filter Service1Click Here for Details
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    $15 Off Four-Wheel Alignment23Click Here for Details
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    $40 Off Set of Four Tires9Click Here for Details
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    Get 20% off select VW DriverGear purchases17 (no minimum required) with promo code VWDG2025 at checkout.Click for details
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    Volkswagen Tire Store Price Match Guarantee Click Here for Details
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    VW Service Credit Card Click for details
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    Get a 10% rebate by mail15 via a Volkswagen Visa® Prepaid Card16 (up to $300) when you purchase select Volkswagen Accessories between 04.01.25 and 06.30.25.
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    Enjoy SiriusXM in your vehicle!Click for Details

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Business Hours

Mon: 7:30 AM - 6:00 PMTues: 7:30 AM - 6:00 PMWed: 7:30 AM - 6:00 PMThur: 7:30 AM - 6:00 PMFri: 7:30 AM - 6:00 PMSat: ClosedSun: Closed
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No one knows Volkswagen vehicles better than Volkswagen-Certified Technicians. Every factory-trained tech has the hands-on experience to know your car inside and out. When it comes to service, Oklahoma City Volkswagen has everything your Volkswagen needs, including knowledge of the service your car needs throughout its lifetime.

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Customer Reviews

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  • ★★★★★ Chris C
    Service Advisor Kyle went above and beyond. He was able to add me to the schedule last minute and got the rattle fixed under warranty. When my family went to pick up the car, he went above and beyond to help us after my kid vomited in the car. This was around closing time too. Top Tier service | Read Full Review
    10/29/2024 12:00:00 AM | Google
  • ★★★★★ Donna Deschenrs
    Shevawn in the service department does an amazing job! Above and beyond expected for every customer. The work was well done and on time. I will be back for future service. | Read Full Review
    10/25/2024 12:00:00 AM | Google
  • ★★★★★ Lora Schultz
    We made several calls about three specific used VW Atlas Cross Sports. We then made an appointment and drove 3.5 hours (one way) to test drive. 2 out of the three smelled of cigarette smoke (one so strongly the salesman couldn't argue) We were ready to buy the third but they couldn't meet us on a price so we left, after back and for | Read Full Review
    10/14/2024 12:00:00 AM | Google
  • ★★★★★ Megan VanderHeyden
    Recently purchased a new vehicle here. Started online and then DeVante from sales reached out to let me know the vehicle was available. Didn’t feel pressured to buy but was also given all the info I needed to make an informed decision. I am a pretty low key car buyer and owner and I felt we got a fair deal for what we were looking fo | Read Full Review
    9/19/2024 12:00:00 AM | Google
  • ★★★★★ Jeremy Peterson
    Awsome service | Read Full Review
    9/18/2024 12:00:00 AM | Google
  • ★★★★★ Andrew Shern
    Jon in VW Service was very helpful answering questions about my very old EVC | Read Full Review
    9/18/2024 12:00:00 AM | Google
  • ★★★★★ Paige Sherwin
    | Read Full Review
    9/17/2024 12:00:00 AM | Google
  • ★★★★★ Angela Hawkes
    Amazing dealership and maintenance services! Shevawn is a gem there! | Read Full Review
    9/17/2024 12:00:00 AM | Google
  • ★★★★★ Eric Caple
    Timely, courteous service. | Read Full Review
    9/14/2024 12:00:00 AM | Google
  • ★★★★★ Bradyn Ommodt
    Very professional staff and they got a full inspection, oil change and tire rotation done in a timely manner. The video created for my car's appointment was very helpful, too. | Read Full Review
    9/14/2024 12:00:00 AM | Google
  • ★★★★★ Girl Scouts
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    9/13/2024 12:00:00 AM | Google
  • ★★★★★ Chris Winkels
    The car was in for an oil change and an inspection, vehicle was finished when they said it would be. | Read Full Review
    9/13/2024 12:00:00 AM | Google
  • ★★★★★ Aron Hoover
    Probably the worst experience buying a car in my lifetime. Finance guy spent 20 minutes guilt-tripping us into an extended warranty, which we didn’t take. Then for 3 years after we owned the vehicle, they sent phishing mail about more extended warranty. Got so sick of the constant VW mechanical issues that we went and bought a Suburb | Read Full Review
    9/13/2024 12:00:00 AM | Google
  • ★★★★★ Steve
    Ive been purchasing vehicles from Schmelz since 1993. In my immediate family we have purchased 10 VW. Sales and service have always been top notch for me. Shevawn in service has always been willing to assist in whatever way! | Read Full Review
    9/11/2024 12:00:00 AM | Google
  • ★★★★★ mark nagorka
    I've been a Customer of this dealer for many years. I get great service every time I'm there. I just had my rear brakes replaced for the first time (103k miles). Service was very quick...less than two hours. | Read Full Review
    9/11/2024 12:00:00 AM | Google
  • ★★★★★ Heidi Wick
    Great service to my Golf. Respectful and friendly customer service and quality auto service. | Read Full Review
    9/9/2024 12:00:00 AM | Google
  • ★★★★★ Tom Wash
    Quality of the work was great. | Read Full Review
    9/9/2024 12:00:00 AM | Google
  • ★★★★★ Cannon Wolfcale
    Bought a 2019 Alfa Romeo Stelvio quadrifoglio from this circus of a dealership and can say I would never do business with these scumbags ever again.. beware at all cost. Received all my information to register the car late and now being told I can’t get a new temp tag cause they took forever to send my stuff… also paid for the vehicl | Read Full Review
    9/9/2024 12:00:00 AM | Google
  • ★★★★★ DeVante Wells
    Shevawn was fantastic with my service needs! | Read Full Review
    9/6/2024 12:00:00 AM | Google
  • ★★★★★ Ellen Marvin
    Such a great experience!! | Read Full Review
    9/6/2024 12:00:00 AM | Google
  • ★★★★★ Suzy Fallon
    We were warmly and quickly welcomed at the dealership. We never felt pressured; everyone we dealt was very friendly and helpful. We were helped by both Nathan and Ralph and enjoyed our experience with both. We appreciated their professional approaches and excellent listening skills. Well done! | Read Full Review
    9/5/2024 12:00:00 AM | Google
  • ★★★★★ Jerry Hendrickson
    I had an excellent experience. I got the appointment on line shortly when I wanted it. The work was done when promised and it appears to be done properly. The service staff, Jon, was friendly and helpful. | Read Full Review
    9/5/2024 12:00:00 AM | Google
  • ★★★★★ Joel Schneider
    Great service. Very communicative and thorough. | Read Full Review
    9/5/2024 12:00:00 AM | Google
  • ★★★★★ Dennis Hochstetler
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    9/5/2024 12:00:00 AM | Google
  • ★★★★★ Charles Johnson
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    9/3/2024 12:00:00 AM | Google
  • ★★★★★ Jamie Knauff
    Fast and easy experience. Very thorough. Jon in service was great. | Read Full Review
    9/1/2024 12:00:00 AM | Google
  • ★★★★★ Bill Vindedahl
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    8/31/2024 12:00:00 AM | Google
  • ★★★★★ Mike Dodor
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    8/31/2024 12:00:00 AM | Google
  • ★★★★★ Wa L
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    8/31/2024 12:00:00 AM | Google
  • ★★★★★ Lj Gill
    I went in for a recall and the staff was very friendly. They answered my questions very quickly and were very polite. | Read Full Review
    8/30/2024 12:00:00 AM | Google
  • ★★★★★ Zan Thrash
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    8/30/2024 12:00:00 AM | Google
  • ★★★★★ Bill A
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    8/29/2024 12:00:00 AM | Google
  • ★★★★★ Kirsten Reyes
    Friendly and helpfull | Read Full Review
    8/27/2024 12:00:00 AM | Google
  • ★★★★★ Jack Intveld
    Shevawn was able to get my car in and fixed in less than a day when I had just discovered a problem with the brakes and needed to drive a fair distance the very next day. | Read Full Review
    8/27/2024 12:00:00 AM | Google
  • ★★★★★ Josh Becerra
    I thought my VW Rabbit was completely dead. The computer failed and they are REALLY hard to find replacement parts for. But after working with Shevawn in service, they were able to get it running again. So I didn’t have to junk it and I’m sure it’ll go another 100k miles easily! | Read Full Review
    8/27/2024 12:00:00 AM | Google
  • ★★★★★ Jesse Tupy
    Great experience. Professional and fair. | Read Full Review
    8/26/2024 12:00:00 AM | Google
  • ★★★★★ Stuart Kelly
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    8/26/2024 12:00:00 AM | Google
  • ★★★★★ Jessica Muzik
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    8/25/2024 12:00:00 AM | Google
  • ★★★★★ Nicholas Torntore
    I worked with Ben on purchasing a 2024 ID.4. From the moment I called to speak with a sales associate to walking in to test drive, Ben took care of every need and answered every question. Even though he may not had the answer to every question he inquired with other associates to get me the answer. I appreciate that as it showed me h | Read Full Review
    8/25/2024 12:00:00 AM | Google
  • ★★★★★ Chuck Apple
    Very friendly atmosphere! Everything was done with excellence. They have a culture of serving your needs as a customer | Read Full Review
    8/25/2024 12:00:00 AM | Google
  • ★★★★★ Renee Rose
    Great service! Jon in the service department was very helpful and made an extra effort to find the part needed to complete the repairs on my Beetle. | Read Full Review
    8/25/2024 12:00:00 AM | Google
  • ★★★★★ Christy Leonard
    | Read Full Review
    8/25/2024 12:00:00 AM | Google
  • ★★★★★ Stan Mraz
    We bought our Volkswagen iD4 at Schmeltz and have been thrilled with our electric vehicle and the awesome service that Schmelz provides! | Read Full Review
    8/25/2024 12:00:00 AM | Google
  • ★★★★★ Renee
    Jon Raye, Service Consultant, did a great job! He was knowledgeable and friendly. He kept me updated on my service issue. | Read Full Review
    8/23/2024 12:00:00 AM | Google
  • ★★★★★ Martin Martinez
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    8/23/2024 12:00:00 AM | Google
  • ★★★★★ Brenda Graf
    Service dept is good. Salesman leaves something to be desired. | Read Full Review
    8/23/2024 12:00:00 AM | Google
  • ★★★★★ Lee Mumm
    Always an Awesome Team to work with! | Read Full Review
    8/22/2024 12:00:00 AM | Google
  • ★★★★★ brian peterson
    Service was great. Dropped off and taken care of in one day. | Read Full Review
    8/22/2024 12:00:00 AM | Google
  • ★★★★★ shawn quiram
    Shawvon I believe was her name. She is awesome and gets things rolling. | Read Full Review
    8/21/2024 12:00:00 AM | Google
  • ★★★★★ Donald Stovall
    Nice welcome and detailed overview of services. | Read Full Review
    8/21/2024 12:00:00 AM | Google
  • ★★★★★ Adam Webb
    Our salesperson, Nathan, was fantastic. We came from out of town to get the vehicle we were looking for and he was helpful at every step. Financing took 5 hours, and we experienced some more issues with that, and now I found out that the paperwork was not sent to the DMV. Love the vehicle, don’t love the headaches. | Read Full Review
    8/19/2024 12:00:00 AM | Google
  • ★★★★★ Dennis Schmidt
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    8/17/2024 12:00:00 AM | Google
  • ★★★★★ Jullian Vann
    Great service! Overall nice employees with great knowledge on the product and options available. | Read Full Review
    8/17/2024 12:00:00 AM | Google
  • ★★★★★ Kate Gray
    Schmelz provided fast, comprehensive, and friendly service. I’m always satisfied when I bring my VW to Schmelz! Thank you! | Read Full Review
    8/17/2024 12:00:00 AM | Google
  • ★★★★★ Miyah
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    8/16/2024 12:00:00 AM | Google
  • ★★★★★ Jill M
    I purchased a vehicle at Schmelz a few months ago and my experience was a complete nightmare. Multiple unnecessary trips there due to poor communication, dishonest finance person, overpromising & incompetent salesperson. I wish I would have trusted my gut and walked away, but the inventory on the specific vehicle I was looking for | Read Full Review
    8/16/2024 12:00:00 AM | Google
  • ★★★★★ Jim Vranicar
    I purchased a 2023 VW Certified Pre-Owned GTI from Schmelz Countryside online from Kansas where I live. I’d give the actual sales person (DeVonte) a 5-star rating. This young guy hustled for me and was very attentive to my questions prior to and at the time of online purchase. Unfortunately, I’d give the post-sale experience a 2. Th | Read Full Review
    8/13/2024 12:00:00 AM | Google
  • ★★★★★ Linda Craig
    Bought our first Volkswagen. Took it to Schmelz Countryside for its 100,000 service and a once over since we bought it used. Jon was very professional, explained everything. Any questions we had, he was very knowledgeable in answering. Bonus- they came in under the original quote! Definitely will be back! | Read Full Review
    8/12/2024 12:00:00 AM | Google
  • ★★★★★ Peter Wienke
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    8/12/2024 12:00:00 AM | Google
  • ★★★★★ Chan Taylor
    ShiaVon was my Service Rep and she was GREAT! Knowledgeable on my VW Toureg2 vehicle and excellent customer care experience! I recommend Schmelz VW to anyone and even if you don’t own a VW! :) CT | Read Full Review
    8/11/2024 12:00:00 AM | Google
  • ★★★★★ Tyler Cash
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    8/11/2024 12:00:00 AM | Google
  • ★★★★★ Billie Novy
    The staff are always friendly and welcoming. The estimated time for my oil change and brake check was spot on. | Read Full Review
    8/7/2024 12:00:00 AM | Google
  • ★★★★★ Barbara V
    The service manager, Jon Raye, is outstanding! Quick and efficient, he stands out from any other dealership we've been to. That's why we stick with Schmelz Countyside Volkswagen. 5 Stars?????????? | Read Full Review
    8/7/2024 12:00:00 AM | Google
  • ★★★★★ Stephanie Eckerman
    Prompt service and great communication! | Read Full Review
    8/7/2024 12:00:00 AM | Google
  • ★★★★★ Roger Price
    Great service and positive attitude. | Read Full Review
    8/7/2024 12:00:00 AM | Google
  • ★★★★★ Randy Danielson
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    8/5/2024 12:00:00 AM | Google
  • ★★★★★ Marco Ortiz
    Good service! | Read Full Review
    8/5/2024 12:00:00 AM | Google
  • ★★★★★ Charles Miller
    Great scheduling. Excellent service and communication. Follow up concerns handled with concern and expertise. | Read Full Review
    8/3/2024 12:00:00 AM | Google
  • ★★★★★ Jon Peterson
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    8/3/2024 12:00:00 AM | Google
  • ★★★★★ Fnfbossdose
    We went to redo our contract, for less than 25,000 dollars owed on a vehicle we have never missed a payment on in 4 years with Volkswagen who initiated the original loan! Will not do the remaining loan but will give us ANOTHER brand new loan make it make sense to us?? which will cost US MORE ?? ??!!!! Also had an oil change which last | Read Full Review
    8/3/2024 12:00:00 AM | Google
  • ★★★★★ Rick Hawley
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    8/2/2024 12:00:00 AM | Google
  • ★★★★★ Jeremy Post
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    8/2/2024 12:00:00 AM | Google
  • ★★★★★ Angela Marlette
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    8/1/2024 12:00:00 AM | Google
  • ★★★★★ Kat Poehls
    Schmelz Countryside VW is the only place I go for service work on my 2013 EOS. We purchased every VW from Schmelz. I ?? my car and use Schmelz for oil changes and scheduled maintenance work. Shevan in VW service is the best! Highly recommend. | Read Full Review
    8/1/2024 12:00:00 AM | Google
  • ★★★★★ Lynnette Johnson
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    8/1/2024 12:00:00 AM | Google
  • ★★★★★ Patrick Morley
    Our sales representative was very helpful and easy to work with and we loved the vehicle. | Read Full Review
    8/1/2024 12:00:00 AM | Google
  • ★★★★★ Violet Goode
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    7/28/2024 12:00:00 AM | Google
  • ★★★★★ Carrie
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    7/28/2024 12:00:00 AM | Google
  • ★★★★★ Nick Stulc
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    7/26/2024 12:00:00 AM | Google
  • ★★★★★ Lee Petersen
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    7/26/2024 12:00:00 AM | Google
  • ★★★★★ Steve Forshay
    Everyone is customer oriented. Shevawn helps me with everything ! I nie go to the dealership for all my car service. I trust them . | Read Full Review
    7/26/2024 12:00:00 AM | Google
  • ★★★★★ Hans Craft
    My needs seemed simple. I just needed a new key for the 2006 Jetta we recently bought. Boy was I surprised to learn all the hoops I needed to jump through! Now, you have to understand, I'm mostly an impatient, crabby old guy with a low tolerance for rules. This is where the service department at Schmelz were so darn helpful. They wer | Read Full Review
    7/26/2024 12:00:00 AM | Google
  • ★★★★★ Linda Krogstad
    Great customer service and treat us professionally! Had an unexpected issue and got us in right away! Keep you updated on the service to car. Goes the extra step!!! The prices for some services are more than other VW dealerships. Shevawn is helpful, fabulous and friendly!!! | Read Full Review
    7/26/2024 12:00:00 AM | Google
  • ★★★★★ Lily Anderson
    Always friendly and efficient!! | Read Full Review
    7/26/2024 12:00:00 AM | Google
  • ★★★★★ Orlin Lavallie
    Staff was very helpful and professional. | Read Full Review
    7/26/2024 12:00:00 AM | Google
  • ★★★★★ F L
    Horrible experience service tech Benjamin just keeps clearing the check engine code and keeping the car for weeks making me come out of pocket for car rentals this is a family owned dealer they don’t do anything warranty they want to make money and don’t go by the things a normal vw dealer would he just keeps saying bring it back in | Read Full Review
    7/26/2024 12:00:00 AM | Google
  • ★★★★★ Wes McClain
    Shevawn always provides great customer service......and is a friendly atmosphere, generally. Car issues were resolvedto my full satisfaction. | Read Full Review
    7/25/2024 12:00:00 AM | Google
  • ★★★★★ Linda Halverson
    Intake was in time. Friendly. Informative. Shevawn did the research neededfor my new tires and Completion in promised time. Courtesy ride from Carl was above and beyond my expectations. My experience was great … as usual. Thank you. | Read Full Review
    7/25/2024 12:00:00 AM | Google
  • ★★★★★ Robert Schuck
    I just made my first vechile purchase on line never seeing the vechile or getting to test drive was a different experience, I want to thank Ben for helping feel more comfortable he sent me videos , pictures was upfront about anything he seen on vechile his communication was outstanding with texts and phone calls , think i even bothe | Read Full Review
    7/25/2024 12:00:00 AM | Google
  • ★★★★★ Denise Evert
    Easiest car buying process I have ever experienced. Don’t hesitate and ask for what you need they will respectfully meet your needs. No pressure selling. | Read Full Review
    7/23/2024 12:00:00 AM | Google
  • ★★★★★ Becky Clancy
    Staff were friendly, professional and answered my questions. Followed up timely when parts arrived. | Read Full Review
    7/22/2024 12:00:00 AM | Google
  • ★★★★★ Stamp3d3
    Would absolutely recommend, they are incredible people with a love for what they do | Read Full Review
    7/20/2024 12:00:00 AM | Google
  • ★★★★★ Dustin Kuklenz
    I was greeted promptly, there was no confusion on what work I was having done and I knew up front approximately what the costs were going to be. The work was done within the timeframe expected. I've consistently had this experience at Schmelz. | Read Full Review
    7/20/2024 12:00:00 AM | Google
  • ★★★★★ Dan Salzl
    Very quick and easy repair. | Read Full Review
    7/19/2024 12:00:00 AM | Google
  • ★★★★★ Kathy Mansk-Billehus
    Great customer service and auto service! | Read Full Review
    7/19/2024 12:00:00 AM | Google
  • ★★★★★ Richard Siver
    The buying experience took far too long. We were there 6 hours and were offered something to drink only once and nothing to eat. We are retired and the fiance person had minimal experience dealing with retired people. Had we known it was to take that long we would have gone out to eat something. The sales person took over hour just t | Read Full Review
    7/19/2024 12:00:00 AM | Google
  • ★★★★★ Matt Nelson
    I have been going to Schmelz to service my Volkswagen for many years. The service department has always been great. Not sure if something has changed with pricing but was charged over $200 for a standard oil change. I had questioned the advisor on the pricing and was told it included a visual brake check. I know prices have incre | Read Full Review
    7/19/2024 12:00:00 AM | Google
  • ★★★★★ Ruslana Gutsal
    Highly recommend Schmelz Countryside Volkswagen! They found the problem with my Volkswagen, replaced the part same day , and I was on my way in just 2 hours. Quick and efficient with great service! | Read Full Review
    7/18/2024 12:00:00 AM | Google
  • ★★★★★ Abey Abualreesh
    Great employees specially Ben | Read Full Review
    7/18/2024 12:00:00 AM | Google
  • ★★★★★ Mike Leslie
    Very happy with our second trip to Schmelz VW to get the maintenance completed on our VW. We will continue to go to Schmelz even though it's a good 40-minute drive from where we live. | Read Full Review
    7/18/2024 12:00:00 AM | Google
  • ★★★★★ Ron Frokjer
    Recently had our VW Atlas in for service. Jon Raye in the service department is great. He explained everything up front, and stayed in touch during the service process. I would highly recommend Schmelz service department. They even hand washed the car for us. Thanks again Jon! | Read Full Review
    7/16/2024 12:00:00 AM | Google
  • ★★★★★ Leah Daigle
    | Read Full Review
    7/14/2024 12:00:00 AM | Google
  • ★★★★★ Eug 302
    Honest, knowledgeable and helpful! So much better than so many other dealers. The “Service Consultants”, as they’re called, seem to be doing what’s best for the customer. We’ve used bigger dealer groups and independent shops but now prefer Schmelz. | Read Full Review
    7/13/2024 12:00:00 AM | Google
  • ★★★★★ ann martin
    Help with tire great fast service | Read Full Review
    7/13/2024 12:00:00 AM | Google
  • ★★★★★ Chris Becker
    They got to it quick and diagnosed the issue in a very timely manner. I thought the video update they send is very cool and informative. | Read Full Review
    7/13/2024 12:00:00 AM | Google
  • ★★★★★ Jackie Schutz
    My experience was good to get my oil changed and tires rotated. Jon was very friendly, knowledgeable and helpful. He kept me updated about my car and let me know when the service was complete. Pickup was smooth and they washed my car even though I forgot to ask them to! Always a pleasure to have my service done here on my Tiguan! | Read Full Review
    7/11/2024 12:00:00 AM | Google
  • ★★★★★ Rita Greenberg
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    7/11/2024 12:00:00 AM | Google
  • ★★★★★ Mark DuPont
    Great crew of folks to work with. Completed works as required. Information and video of completed work was excellent | Read Full Review
    7/11/2024 12:00:00 AM | Google
  • ★★★★★ Rosemary Lewis
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    7/11/2024 12:00:00 AM | Google
  • ★★★★★ Ken Velky
    Shevawn is the best! Straight forward and honest, just what you want. | Read Full Review
    7/9/2024 12:00:00 AM | Google
  • ★★★★★ Lisa Wrobel
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    7/6/2024 12:00:00 AM | Google
  • ★★★★★ Stephen Belsito
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    7/6/2024 12:00:00 AM | Google
  • ★★★★★ Joan Distler
    Friendly staff, worked quickly and did a great job. They even ran my vehicle through the car wash and cleaned the inside windows. Thank you! | Read Full Review
    7/6/2024 12:00:00 AM | Google
  • ★★★★★ Jerry Dufeck
    My experience at Schmelz Countryside VW was outstanding. I discovered that the 12 v power sockets on my ‘23 Tiguan were inoperative. Thanks to the exceptional service of Shevawn Berg who listened to my observation that the sockets had been inoperative since I bought the vehicle and arranged to get troubleshooting and simple repair | Read Full Review
    7/5/2024 12:00:00 AM | Google
  • ★★★★★ Daniel
    ???? ???? | Read Full Review
    7/3/2024 12:00:00 AM | Google
  • ★★★★★ James Welsch
    Got me in quick for an oil change. | Read Full Review
    7/3/2024 12:00:00 AM | Google
  • ★★★★★ Dennis Goettsch
    This is the 2nd VW we’ve purchased from them. They are easy to work with and very transparent. | Read Full Review
    7/3/2024 12:00:00 AM | Google
  • ★★★★★ Mary ellen Kasak-Saxler
    Benjamin was professional, thorough and kind. I very much appreciated the transportation. It made a huge difference. | Read Full Review
    7/3/2024 12:00:00 AM | Google
  • ★★★★★ Tabitha Salmi
    I can only go off the friendliness of the staff. The part I need is on crazy back order so I cannot respond to how they complete a service | Read Full Review
    7/3/2024 12:00:00 AM | Google
  • ★★★★★ Prissy Ramirez
    I was greeted right away with my name wow!!! Stunned service was fast | Read Full Review
    6/29/2024 12:00:00 AM | Google
  • ★★★★★ Stephanie Voelke
    | Read Full Review
    6/29/2024 12:00:00 AM | Google
  • ★★★★★ Mark Hoffman
    | Read Full Review
    6/29/2024 12:00:00 AM | Google
  • ★★★★★ Angela Malone
    Great service with wonderful people! | Read Full Review
    6/29/2024 12:00:00 AM | Google
  • ★★★★★ Stacie Brown
    | Read Full Review
    6/29/2024 12:00:00 AM | Google
  • ★★★★★ Ulrike Munderloh
    Screens on my ID.4 went blank. They fixed in a couple of days, without needing to make an appointment. Technicians always seem very knowledgeable and capable about this car. | Read Full Review
    6/28/2024 12:00:00 AM | Google
  • ★★★★★ Clare Simon
    awesome experience buying my first car with Ralph. Thanks to you all!! | Read Full Review
    6/28/2024 12:00:00 AM | Google
  • ★★★★★ mark nagorka
    I've been a Customer of this dealer for many years. I get great service every time I'm there. I was just in for my 100K mile service. Great service by everyone I interacted with at the dealership, Technical Advisor, Sales Reps, and cashier. Ask are very welcoming and accommodating. | Read Full Review
    6/28/2024 12:00:00 AM | Google
  • ★★★★★ Ellen Fuge
    | Read Full Review
    6/28/2024 12:00:00 AM | Google
  • ★★★★★ sarah beeman
    Good service but wouldn’t purchase another car here. The sales team is really nice until after the purchase | Read Full Review
    6/28/2024 12:00:00 AM | Google
  • ★★★★★ Randal Erickson
    Federal tax claim came right off the purchase agreement. Very smooth experience. | Read Full Review
    6/26/2024 12:00:00 AM | Google
  • ★★★★★ Farhiya Guled
    | Read Full Review
    6/26/2024 12:00:00 AM | Google
  • ★★★★★ lucia clausen
    | Read Full Review
    6/25/2024 12:00:00 AM | Google
  • ★★★★★ Tamara Murray
    Shevawn, John, Andrew & the rest of the team are friendly, professional & highly skilled. Always enjoy doing business with them. | Read Full Review
    6/25/2024 12:00:00 AM | Google
  • ★★★★★ Jeffrey Cardozo
    You bother me again I’ll take my business Elsewhere! | Read Full Review
    6/24/2024 12:00:00 AM | Google
  • ★★★★★ brian peterson
    Great job finding a fix under warranty | Read Full Review
    6/22/2024 12:00:00 AM | Google
  • ★★★★★ Lucas Riesgraf
    | Read Full Review
    6/22/2024 12:00:00 AM | Google
  • ★★★★★ Kent Grandlienard
    Just FyI when I ordered a part, I was never told about a 3% charge if I use a credit card. However, the service department told me about that right away on their labor, after my parts came in. | Read Full Review
    6/20/2024 12:00:00 AM | Google
  • ★★★★★ Joseph Meyer
    A great place. Friendly staff. | Read Full Review
    6/20/2024 12:00:00 AM | Google
  • ★★★★★ justin moinichen
    Went in for an oil change and got much better service than anyone would expect for just an oil change. Price was also great! | Read Full Review
    6/20/2024 12:00:00 AM | Google
  • ★★★★★ James Whitehead
    | Read Full Review
    6/20/2024 12:00:00 AM | Google
  • ★★★★★ Hibaaq Queen
    | Read Full Review
    6/20/2024 12:00:00 AM | Google
  • ★★★★★ Bill Maloney
    | Read Full Review
    6/20/2024 12:00:00 AM | Google
  • ★★★★★ Chelsey Knutson
    | Read Full Review
    6/18/2024 12:00:00 AM | Google
  • ★★★★★ Leora McFarthing
    Friendly & efficient. Kept me updated on my options & pricing, | Read Full Review
    6/18/2024 12:00:00 AM | Google
  • ★★★★★ David Novy
    | Read Full Review
    6/18/2024 12:00:00 AM | Google
  • ★★★★★ Laura Rastman
    | Read Full Review
    6/18/2024 12:00:00 AM | Google
  • ★★★★★ Jack Madsen
    the whole staff here is great! | Read Full Review
    6/18/2024 12:00:00 AM | Google
  • ★★★★★ Richard Carlson
    We are grateful that Schmelz continues to service and support Saab owners. John also does an excellent job keeping you of the status of the repairs being made. | Read Full Review
    6/17/2024 12:00:00 AM | Google
  • ★★★★★ Vlad Gordeyev
    | Read Full Review
    6/15/2024 12:00:00 AM | Google
  • ★★★★★ M T
    Everyone in the service department was so nice and accommodating. I went in for an oil change and tire rotation. They said it would be 1.5-2 hours. I asked if it would be possible to be out I. 1.5 hours because I had an appointment to get to. The nice lady said I will let the mechanic know. I was out in 1 hour 20 minutes! They always | Read Full Review
    6/14/2024 12:00:00 AM | Google
  • ★★★★★ Luis Vazquez
    Benjamin helped me out with my car service. He has great customer service! Quick, kind, helpful! | Read Full Review
    6/14/2024 12:00:00 AM | Google
  • ★★★★★ Bob McKenzie
    | Read Full Review
    6/14/2024 12:00:00 AM | Google
  • ★★★★★ Duncan Johnson
    I always get amazing service from Ben Shevawn and John at the Volkswagen service center. Their customer service is excellent and it’s always easy working with them. Would definitely recommend. | Read Full Review
    6/14/2024 12:00:00 AM | Google
  • ★★★★★ Diane Hankee
    | Read Full Review
    6/14/2024 12:00:00 AM | Google
  • ★★★★★ Haris Racic
    Huge kudos to Ben and the rest of the team in Service for taking good care of my Tiguan for getting a new key programmed for me, as well as washing the exterior of it too! They were quick with programming my Tiguan’s new key, I was really happy about that, and they made sure my old key would still work! That’s what I call good custom | Read Full Review
    6/13/2024 12:00:00 AM | Google
  • ★★★★★ Linda Hahn
    | Read Full Review
    6/13/2024 12:00:00 AM | Google
  • ★★★★★ L K
    Quick, precise, polite, inexpensive. What more does one need from a business? | Read Full Review
    6/13/2024 12:00:00 AM | Google
  • ★★★★★ Denice Howard
    People at Schmelz are always so kind and considerate and efficient | Read Full Review
    6/13/2024 12:00:00 AM | Google
  • ★★★★★ Colleen Malmgren
    Very friendly staff. Service was performed quickly, and I appreciated the free hand wash! | Read Full Review
    6/13/2024 12:00:00 AM | Google
  • ★★★★★ Kain Bryan
    | Read Full Review
    6/11/2024 12:00:00 AM | Google
  • ★★★★★ Alison Anderson
    | Read Full Review
    6/11/2024 12:00:00 AM | Google
  • ★★★★★ Lisa Hurst
    Always a great experience whenever I have my car serviced!!! | Read Full Review
    6/7/2024 12:00:00 AM | Google
  • ★★★★★ Jon Sandquist
    I had a really good experience with the service team. Shevawn was very pleasant and helpful, and I appreciated the video from Justin who worked on my car and completed the service quickly. Thank you! | Read Full Review
    6/6/2024 12:00:00 AM | Google
  • ★★★★★ Terry Larson
    Friendly people, everything on time, clean and attractive space, no surprises. | Read Full Review
    6/6/2024 12:00:00 AM | Google
  • ★★★★★ Nance Anders
    | Read Full Review
    6/6/2024 12:00:00 AM | Google
  • ★★★★★ kristoffar nelson
    I bought a 2022 VW Jetta and have always been treated fairly by both the sales and service folks at Schmelz Countryside Volkswagen. Highly recommend! | Read Full Review
    6/4/2024 12:00:00 AM | Google
  • ★★★★★ Suzanne Volkert
    People are always very professional | Read Full Review
    6/3/2024 12:00:00 AM | Google
  • ★★★★★ J Cardarelli
    Healthy car = Happy driver | Read Full Review
    5/31/2024 12:00:00 AM | Google
  • ★★★★★ Rebecca Zimmerman
    | Read Full Review
    5/31/2024 12:00:00 AM | Google
  • ★★★★★ Anthony Christopherson
    | Read Full Review
    5/31/2024 12:00:00 AM | Google
  • ★★★★★ Rob Caldow
    | Read Full Review
    5/31/2024 12:00:00 AM | Google
  • ★★★★★ A R
    Diagnosed vehicle and sold me a part. Part seems to be working out fine. | Read Full Review
    5/30/2024 12:00:00 AM | Google
  • ★★★★★ nucollies
    Good service people. Jon and Shevan are great! | Read Full Review
    5/29/2024 12:00:00 AM | Google
  • ★★★★★ Angela Zahradka
    Wonderful service! | Read Full Review
    5/29/2024 12:00:00 AM | Google
  • ★★★★★ Drew Tarara
    Ralph is great to work with! | Read Full Review
    5/27/2024 12:00:00 AM | Google
  • ★★★★★ Juliette Lelchuk
    We had a great experience with Ben, Ed, and the rest of the team at Schmelz, and in fact we decided to lease a second vehicle as well! After bad experiences at some dealerships in the past, this was the opposite. Everyone here is friendly, professional, and trustworthy. | Read Full Review
    5/27/2024 12:00:00 AM | Google
  • ★★★★★ Bhas Jasthi
    | Read Full Review
    5/25/2024 12:00:00 AM | Google
  • ★★★★★ Marycarmen Bravo
    Very good experience | Read Full Review
    5/25/2024 12:00:00 AM | Google
  • ★★★★★ Jr Rauch
    Great service! | Read Full Review
    5/24/2024 12:00:00 AM | Google
  • ★★★★★ John Waugh
    Bought 6 VWs in 33 years, driven over a million miles, (and still driving 2 of them) all bought and serviced at Schmelz Countryside. Great service. What else can I say? Shout out to Jon Raye in service and Jonathan Schmelz. | Read Full Review
    5/24/2024 12:00:00 AM | Google
  • ★★★★★ adam sorenson
    I went for an oil change, and tire rotation, and a few other things, was told it would be about two hours, I waited and was out in about 45 minutes! | Read Full Review
    5/24/2024 12:00:00 AM | Google
  • ★★★★★ bee mccollum
    | Read Full Review
    5/22/2024 12:00:00 AM | Google
  • ★★★★★ Dameian STORRM
    Everyone from check in to the mechanic that worked on my car were top notch at their jobs! I was well taken care of and left feeling confident my car had been taken care of with the utmost professionalism. I would recommend Smelz Countryside Volkswagen without hesitation! | Read Full Review
    5/21/2024 12:00:00 AM | Google
  • ★★★★★ Matthew Lebeis
    I would like to take a minute to shout out my salesman DeVante and Ed the finance manager. They made it very easy to buy the car and had everything I needed done. It was a great experience and I would definitely recommend people buy not only a Volkswagen but one from Schmelz! | Read Full Review
    5/21/2024 12:00:00 AM | Google
  • ★★★★★ Mallory Carlson
    Benjamin did a wonderful job! Communication was stellar throughout and such a quick turnaround time. Thank you! | Read Full Review
    5/21/2024 12:00:00 AM | Google
  • ★★★★★ Eric Tuttle
    | Read Full Review
    5/20/2024 12:00:00 AM | Google
  • ★★★★★ Sara Stafford
    Jon Raye in service is a pleasure to work with!! | Read Full Review
    5/16/2024 12:00:00 AM | Google
  • ★★★★★ Richard Cummings
    Honest service evaluation, not trying to hard sell says a lot about the dealership. | Read Full Review
    5/14/2024 12:00:00 AM | Google
  • ★★★★★ Kathryn Crawford
    Nathan was fun to work with . Not only is he knowledgeable, but he was very patient in answering all my questions . | Read Full Review
    5/14/2024 12:00:00 AM | Google
  • ★★★★★ Roxann Carlson
    Jon Raye is Great Advisor. Always helpful, knowlegable and curtiuos. Never had an issue with techs or the services performed. | Read Full Review
    5/13/2024 12:00:00 AM | Google
  • ★★★★★ Sean Joyce
    | Read Full Review
    5/12/2024 12:00:00 AM | Google
  • ★★★★★ Lindsay Edwards
    This dealership was everything a dealership should be. Professional, respectful, and going above and beyond to make sure they fit you with the right vehicle. I highly recommend stopping by and talking with one of their employees. I worked with Gretchen and highly recommend her if she is available! | Read Full Review
    5/11/2024 12:00:00 AM | Google
  • ★★★★★ William McWalters
    | Read Full Review
    5/11/2024 12:00:00 AM | Google
  • ★★★★★ Robert Ziegler
    Shevawn always takes care of me. Detailed and professional. She is a Rockstar! | Read Full Review
    5/10/2024 12:00:00 AM | Google
  • ★★★★★ Shannon Costello
    Jon Raye in VW service is the best!!! | Read Full Review
    5/10/2024 12:00:00 AM | Google
  • ★★★★★ Sharon Punch
    | Read Full Review
    5/10/2024 12:00:00 AM | Google
  • ★★★★★ Eric Walton
    Car broke down in the middle of the night and within the same day I was able to get assistance and the ability to move forward with the repairs to my vehicle. Big thanks to Schmelz and to Shevawn for helping me with the process. | Read Full Review
    5/10/2024 12:00:00 AM | Google
  • ★★★★★ Marcus Doolittle
    Steve the service manager won’t honor your bumper to bumper warranty. | Read Full Review
    5/10/2024 12:00:00 AM | Google
  • ★★★★★ Dean Carlstrom
    Friendly staff! | Read Full Review
    5/9/2024 12:00:00 AM | Google
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