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Suburban VW of Farmington Hills

★★★★★(81)read reviews

37911 Grand River Ave, Farmington Hills, MI 48335

(248) 876-3958 Ask About Our Service Specials!

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Service Offers

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$129.95 Oil and Filter Service¹Click Here for Details
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$12.50 Off Front Wiper Blade Replacement³Click Here for Details
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$20 Off Genuine VW Battery and Installation¹³Click Here for Details
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$35 Off Genuine VW Brake Pad and Rotor Replacement¹¹Click Here for Details
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$35 Off Spring Service Special²³Click Here for Details
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$25 Off Set of Four Tires⁹Click Here for Details
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Get 20% off select VW DriverGear purchases¹⁷ (no minimum required) with promo code VWDG2025 at checkout.Click for details
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Volkswagen Tire Store Price Match Guarantee Click Here for Details
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Get a 10% rebate by mail¹⁵ via a Volkswagen Visa® Prepaid Card¹⁶ (up to $300) when you purchase select Volkswagen Accessories between 04.01.25 and 06.30.25.
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Enjoy SiriusXM in your vehicle!Click for Details

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Business Hours

Mon: 7:00 AM - 6:00 PMTues: 7:00 AM - 6:00 PMWed: 7:00 AM - 6:00 PMThur: 7:00 AM - 6:00 PMFri: 7:00 AM - 6:00 PMSat: 8:00 AM - 2:00 PMSun: Closed

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No one knows Volkswagen vehicles better than Volkswagen-Certified Technicians. Every factory-trained tech has the hands-on experience to know your car inside and out. When it comes to service, Oklahoma City Volkswagen has everything your Volkswagen needs, including knowledge of the service your car needs throughout its lifetime.

Expert Service Proprietary VW diagnostics and tools in the hands of qualified experts.
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Genuine VW Parts Identical to the factory originals, for uncompromised VW performance.
VW Accessories Designed to fit your VW model—and your lifestyle—beautifully.

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Customer Reviews

★★★★★ Dan Dapprich
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11/16/2024 12:00:00 AM | Google
★★★★★ Ayrn Curtis
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11/16/2024 12:00:00 AM | Google
★★★★★ Rob Hanson
Great place Derrick and Mikey are the best advisors | Read Full Review
11/15/2024 12:00:00 AM | Google
★★★★★ Lachele Asiyah Muhammad
Michael was professional and set realistic expectations | Read Full Review
11/13/2024 12:00:00 AM | Google
★★★★★ Leslie Willis
They worked hard and diligently to get the best finance options and went above and beyond. I have continually chosen this as my preferred dealership because they are friendly and make it as easy as possible! | Read Full Review
11/4/2024 12:00:00 AM | Google
★★★★★ robert hilla
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11/4/2024 12:00:00 AM | Google
★★★★★ Debra Gordon
Great service! Service manager was great! | Read Full Review
11/3/2024 12:00:00 AM | Google
★★★★★ Nancy Bortnick
We’ve leased VW’S for over 10 years! Our experience this time at the dealership in Farmington Hills was excellent! We were treated extremely well! Our lease on our 2021 Passat was coming due, and that would have been our first choice but as no longer available we got the Jetta! The only disappointment was did not come with Sirius | Read Full Review
11/2/2024 12:00:00 AM | Google
★★★★★ John Bortz III
Super friendly staff that are going to guide you in your best interest. I never felt like I was an inconvenience while I was there. | Read Full Review
11/1/2024 12:00:00 AM | Google
★★★★★ Lynne Morse
Every goes smoothly there, and it’s a good thing. (No one else can service my eos. Enjoyed working with Michael for the first time. | Read Full Review
10/31/2024 12:00:00 AM | Google
★★★★★ Andre Apostolopoulos
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10/29/2024 12:00:00 AM | Google
★★★★★ Patricia Esselman
My Service Advisor was Derek Webb. I can’t believe how thorough was,. I have a 2021 VW. The many services I have had, I have never had such a detail overview of the car until I requested Derek. He is an amazing and professional Advisor. | Read Full Review
10/27/2024 12:00:00 AM | Google
★★★★★ Wilbert Moore
Still awaiting to have back Windshield replaced. May their checks, resolved the issue | Read Full Review
10/22/2024 12:00:00 AM | Google
★★★★★ Tyree Brumfield
Rob, Derek and Kevin are the best, they were so patient and professional and helped me get the perfect vehicle for my buck. Thank you all a million for a overall great job ???? | Read Full Review
10/19/2024 12:00:00 AM | Google
★★★★★ Valery Pylypchuk
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10/19/2024 12:00:00 AM | Google
★★★★★ Lance Burghardt
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10/17/2024 12:00:00 AM | Google
★★★★★ Super Sage711
We took my wife's car in for a routine Oil change and tirepressure indicator light. We were called a few hours later by the service manager Mikey, with a laundry list of problems that didn't match our vehicle. He was insistent his technicians were working on OUR vehicle, after numerous attempts to make him understand this was not our | Read Full Review
10/16/2024 12:00:00 AM | Google
★★★★★ Carlos Garcia
I recommend VW Farmington Hills, they are very professional | Read Full Review
10/13/2024 12:00:00 AM | Google
★★★★★ jaspal singh
I've had a very bad experience with finance-related issues. I've been waiting almost a year for a gap insurance refund, and despite several calls and attempts to meet, I would never recommend buying a car from this dealership. | Read Full Review
10/10/2024 12:00:00 AM | Google
★★★★★ Russ Theus
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10/9/2024 12:00:00 AM | Google
★★★★★ IAS
Recall work done with in 2 hours as promised, I have been using dealer shop for majority of maintenance on my 2017 GTI | Read Full Review
10/6/2024 12:00:00 AM | Google
★★★★★ Didier Dimas
Mike does a great job in the service department! | Read Full Review
10/3/2024 12:00:00 AM | Google
★★★★★ Martin Leftwich
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10/3/2024 12:00:00 AM | Google
★★★★★ Jamal Kriem
I had great experience with this dealership. Sam Bazzi is an excellent salesman. | Read Full Review
10/3/2024 12:00:00 AM | Google
★★★★★ Christina Holland
Michael and the team are the best! | Read Full Review
10/3/2024 12:00:00 AM | Google
★★★★★ Donny Serafimovski
Thank you for the excellent and prompt service you guys are the best... | Read Full Review
10/2/2024 12:00:00 AM | Google
★★★★★ Jeffery Wohlgamuth
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10/2/2024 12:00:00 AM | Google
★★★★★ joanna vardas
The service I received was exceptional. I had an emergency with my vehicle and the team at Suburban VW accommodated me to ensure that the issue was promptly addressed and enabled me to drive home safely. | Read Full Review
10/1/2024 12:00:00 AM | Google
★★★★★ Cody Miller
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10/1/2024 12:00:00 AM | Google
★★★★★ Serena German
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10/1/2024 12:00:00 AM | Google
★★★★★ Elizabeth Holowinski
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9/21/2024 12:00:00 AM | Google
★★★★★ Billy Coulon
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9/21/2024 12:00:00 AM | Google
★★★★★ Fred Sharp
Took my care in and Derrick my SA was great. I showed up early and they were able to accommodate me, and had my car serviced in under 2 hours! | Read Full Review
9/20/2024 12:00:00 AM | Google
★★★★★ Valerie Kopcewicz
I trust that they do good work and are honest. I have had excellent customer service from Michael. | Read Full Review
9/18/2024 12:00:00 AM | Google
★★★★★ Gabriel Lyon
Soooooo...... Let's fast forward to the after the sale experience here, so those prepaid services that you may or may not have noticed were added to your invoice or part of your original purchase, well, good luck getting those honored without a fight. Don't buy any add-ons from this dealer or any VW dealer. 20, 30K Prepaid Maintenan | Read Full Review
9/17/2024 12:00:00 AM | Google
★★★★★ Katie Fox
The best communication from Mikey and the technician! Everything was explained thoroughly and in a timely manner and was supported with pictures and videos! Best service experience ever! Would recommend to everyone!! | Read Full Review
9/15/2024 12:00:00 AM | Google
★★★★★ Joshua Sevener
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9/15/2024 12:00:00 AM | Google
★★★★★ Scott Winter
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9/12/2024 12:00:00 AM | Google
★★★★★ Josh Warner
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9/9/2024 12:00:00 AM | Google
★★★★★ Jenn Harris
Mikey was awesome. Helpful, responsive, trusted their assessment and didn’t charge or recommend things we don’t need. Appreciate a place we can trust. | Read Full Review
9/4/2024 12:00:00 AM | Google
★★★★★ abhishek vadher
Awesome dealership and very friendly staff My salesperson Sam Bazzi was extremely accommodating and sincere. | Read Full Review
9/1/2024 12:00:00 AM | Google
★★★★★ bwibee
Loved that the mechanic was able to record and send me a video of everything from his perspective. Communication was hit or miss but I was able to pickup my car before they closed as they were able to shuttle me over. Sadly when they washed my car (I honestly didn’t even expect a car wash, as I was only getting a part replaced), it w | Read Full Review
9/1/2024 12:00:00 AM | Google
★★★★★ Arnold Fink
My rep. Derek was the best. He will go far in your organization. | Read Full Review
8/31/2024 12:00:00 AM | Google
★★★★★ Jason Baldwin
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8/31/2024 12:00:00 AM | Google
★★★★★ Lacey Sievers
In and out with excellent customer service. Thank you for all you help Mikey!! | Read Full Review
8/30/2024 12:00:00 AM | Google
★★★★★ Cynthia Martinez
Amazing customer service! | Read Full Review
8/30/2024 12:00:00 AM | Google
★★★★★ Chelsea Maraldo
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8/27/2024 12:00:00 AM | Google
★★★★★ slava kosurkin
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8/25/2024 12:00:00 AM | Google
★★★★★ Henry Shevitz
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8/25/2024 12:00:00 AM | Google
★★★★★ Lonita Steele
10/10, will continue to go to this location for service. Derek was very professional and attentive to detail. He took the time to explain everything clearly and provided me with updates regarding everything that needed to be done and why. The service from Derek and the team were prompt, and I highly recommend this place for hassle fr | Read Full Review
8/21/2024 12:00:00 AM | Google
★★★★★ Tracy Petersen
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8/21/2024 12:00:00 AM | Google
★★★★★ DI 40
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8/20/2024 12:00:00 AM | Google
★★★★★ Graham Strachan
I’ve been taking my Jeeps and Rams to Suburban for years. I made the mistake of taking my VW Atlas to a different dealer where I purchased the car. It sat there for a week and was never looked at. I found out Suburban serviced VW products. As usual they were all over it! They are the best in the area! | Read Full Review
8/8/2024 12:00:00 AM | Google
★★★★★ petegeo1
Great dealer for servicing your VW! | Read Full Review
7/30/2024 12:00:00 AM | Google
★★★★★ Angela Perri
Mike was my service advisor and was great. During the time of my service visit, CDK (which is a tool many dealerships use) was down and Mike explained there was an outage and that the service may take longer than normal. He was communicative with me the entire time and provided his feedback. I ended up having a recall completed and | Read Full Review
7/30/2024 12:00:00 AM | Google
★★★★★ Anna Murphy
The service agents always treat me as if I were family. I feel confident knowing that the technicians really know my vehicle and I can tell that everyone there genuinely wants me to love my car. | Read Full Review
7/29/2024 12:00:00 AM | Google
★★★★★ Mary Anne Muscat
Everyone there is so nice and helpful. Clarence Carpenter is the best. This is the 3rd vehicle I have purchased through Clarence. I am constantly singing his praises. | Read Full Review
7/21/2024 12:00:00 AM | Google
★★★★★ Deja Bowser
After calling the other Volkswagen in Troy and no one answered the phone so I came here and Mike was my service coordinator. He got me right in and out for my oil change. I’ll be coming here for my services from now on. | Read Full Review
7/18/2024 12:00:00 AM | Google
★★★★★ Chris Moody
Kevin always helps me out getting things done on the spot. I'm also a service advisor and I appreciate that he always says yes and does what he can to work with my schedule | Read Full Review
7/18/2024 12:00:00 AM | Google
★★★★★ Mark R
Michael in service is awesome. He is always helpful and pleasant to deal with. Thank you! | Read Full Review
7/18/2024 12:00:00 AM | Google
★★★★★ Pradeep Madhusuthana bhat
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7/13/2024 12:00:00 AM | Google
★★★★★ Richard John Simmons
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7/11/2024 12:00:00 AM | Google
★★★★★ Maximilian Hill
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7/10/2024 12:00:00 AM | Google
★★★★★ Donald Lupo
Not impressed with this organization. My 2020 VW Atlas Sport lost all the sensor information at 57K miles in less than 4 years old. Mikey tells me there's only a 50K mile warranty or 4 years whichever occurs first. No help or call back in asking VW to cover this issue which they claim is the AWD Control Module and $1100 to replace pl | Read Full Review
6/30/2024 12:00:00 AM | Google
★★★★★ Colleen Melie
Prompt, courteous, professional service and the job was done right. Mike is very enjoyable to work with, he offers great customer service & is very knowledgeable. I'll be back! | Read Full Review
6/15/2024 12:00:00 AM | Google
★★★★★ Mark Anthony
Mikey in service today was exceptional in customer service! Knew of my arrival this morning for my service issue, and he was happy to assist in my needs and kept me up to date on progress. After the service, he walked me out to my washed vehicle and thanked me for coming in. I always get great service at Suburban of VW in Farmingt | Read Full Review
6/13/2024 12:00:00 AM | Google
★★★★★ Jill Lubas
All my experiences with Suburban Volkswagen have been top notch! Mikey in service always goes above and beyond to answer my questions and get things set up for me. Everyone is friendly and my car always gets taken care of quickly! | Read Full Review
6/11/2024 12:00:00 AM | Google
★★★★★ Edward Haefner
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6/11/2024 12:00:00 AM | Google
★★★★★ D
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6/6/2024 12:00:00 AM | Google
★★★★★ mearon jooz
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6/3/2024 12:00:00 AM | Google
★★★★★ Kristina Prizigoda
Sam was very helpful and accommodating when we were picking up our brand new Taos. We would definitely recommend this dealership to our friends and family. | Read Full Review
6/3/2024 12:00:00 AM | Google
★★★★★ Michelle Hawkins
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5/27/2024 12:00:00 AM | Google
★★★★★ Brenda Williams
Always good service | Read Full Review
5/26/2024 12:00:00 AM | Google
★★★★★ jamaine reece
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5/22/2024 12:00:00 AM | Google
★★★★★ Felipe Gallardo
Once I get to the scheduled service for my 2020 VW Passat, first they explain to me in detail what service they would perform, made recommendations on the vehicle and as well they mention the recalls the vehicle has and suggest an appointment to fix them. Overall the service experience was good. | Read Full Review
5/20/2024 12:00:00 AM | Google
★★★★★ Stephanie Folk
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5/20/2024 12:00:00 AM | Google
★★★★★ Dale Bernhardt
Michael is very attentive to my needs and goes above and beyond to make the service experience the best | Read Full Review
5/16/2024 12:00:00 AM | Google
★★★★★ Rhonda Perry
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5/16/2024 12:00:00 AM | Google
★★★★★ Devon Meier
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5/16/2024 12:00:00 AM | Google
★★★★★ Dorenda Bass
Michael was professional courrteous and thorough | Read Full Review
5/16/2024 12:00:00 AM | Google
★★★★★ Mamoru Misaizu
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5/9/2024 12:00:00 AM | Google

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