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Betten Imports, Inc.
★★★★★(71)read reviews

5901 28th St SE, Grand Rapids, MI 49546

(616) 965-7305 Ask About Our Service Specials!

Service Offers

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$10/$15/$20 Off⁴ The More-Is-Better Bonus⁴Click Here for Details

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$69.95 Oil and Filter Service¹Click Here for Details

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$15 Off VW Economy Battery and Installation⁶Click Here for Details

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$35 Off Brake Pad Replacement Per Axle⁵Click Here for Details

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$25 Off Tire and Alignment Safety Inspection⁸Click Here for Details

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Receive a 15% rebate when you purchase select accessories!

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Get a no-charge battery inspection today, and we'll help make sure everything checks out!

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Get 20% Off Your VW DriverGear Purchase with this Online Promotion

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$7.50 Off Genuine VW Front Wiper Blade Replacement²Click Here for Details

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Receive a $25 Visa Gift Card with Participating Purchase on the Volkswagen Service Credit Card

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Pay $5 per month for 12 months of SiriusXM!

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Get the VW Tire Price Match Guarantee

Map & Directions

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Business Hours

Mon: 7:30 AM - 8:00 PMTues: 7:30 AM - 6:00 PMWed: 7:30 AM - 8:00 PMThur: 7:30 AM - 6:00 PMFri: 7:30 AM - 6:00 PMSat: ClosedSun: Closed

Volkswagen Quality and expertise at a real value.

No one knows Volkswagen vehicles better than Volkswagen-Certified Technicians. Every factory-trained tech has the hands-on experience to know your car inside and out. When it comes to service, Betten Imports, Inc. has everything your Volkswagen needs, including knowledge of the service your car needs throughout its lifetime.

Expert Service Proprietary VW diagnostics and tools in the hands of qualified experts.
Daily Convenience Flexible hours. Online scheduling. Service Xpress.
Genuine VW Parts Identical to the factory originals, for uncompromised VW performance.
VW Accessories Designed to fit your VW model—and your lifestyle—beautifully.

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Customer Reviews

★★★★★ Bethany Tyminski
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1/9/2021 12:00:00 AM | Google
★★★★★ mega gomez
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1/7/2021 12:00:00 AM | Google
★★★★★ Dean Bartholomew
I have gone here for a very long time. No longer incredible quality and longevity, they are still very good. Something for everyone Volkswagen Volvo the Mercedes My Mercedes is made in America "Sweet home Alabama.." Oh well reasonable price for what you are getting and very safe vehicles:.. | Read Full Review
1/7/2021 12:00:00 AM | Google
★★★★★ Siva Katragadda
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1/4/2021 12:00:00 AM | Google
★★★★★ Jes Smith
Just bought a new Volvo from Mark and everything was great!! | Read Full Review
1/2/2021 12:00:00 AM | Google
★★★★★ Penny Johnson
The service is very bad ?? the mechanic are not safe | Read Full Review
1/1/2021 12:00:00 AM | Google
★★★★★ John Berles
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12/29/2020 12:00:00 AM | Google
★★★★★ James
Simon Miller was exceptional in helping me purchase my Mercedes. I recommend seeking his service for yourself. | Read Full Review
12/27/2020 12:00:00 AM | Google
★★★★★ Jason Gust
Mark at Betten was a huge help in finding my perfect new car. He was prompt, respectful, and made the new car buying experience a blast! | Read Full Review
12/15/2020 12:00:00 AM | Google
★★★★★ Nicole Singer
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12/13/2020 12:00:00 AM | Google
★★★★★ Amanda` Gracey
Recently purchased an Atlas Cross Sport and would highly recommend Will Swets. He and the entire team at Betten were wonderful. | Read Full Review
12/9/2020 12:00:00 AM | Google
★★★★★ Kathy Starr
Currently not looking for a car | Read Full Review
12/6/2020 12:00:00 AM | Google
★★★★★ Cuba Cienfuegos
Cool | Read Full Review
11/28/2020 12:00:00 AM | Google
★★★★★ Millie Mills
All the lights on my dashboard had lite up & it was beeping at me. I decided to bring my car in to Betten Imports on 10/14/20. I received a text message with the recommendations. The recommendations are as follows: air injection pump (smog pump) secondary air pump supply hose is cracked cause vacuum leak, valve cover gasket replaceme | Read Full Review
11/4/2020 12:00:00 AM | Google
★★★★★ Crocetta Alfano
If I could give no stars I would, being a Mercedes dealership you would expect top of the line service that is what you pay for , my car was brought into the service center in June (that’s right you heard it June ) I still am waiting to get my car back , all summer !!!! Insurance money wasted for all these months with no car. Calle | Read Full Review
11/2/2020 12:00:00 AM | Google
★★★★★ Matthew Mitchell
Mark was amazing! Efficient, thorough, and extremely knowledgeable! In and out w a new XC90 in no time. Zero problems, fantastic experience as always!! | Read Full Review
10/30/2020 12:00:00 AM | Google
★★★★★ Guy Yondo
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10/28/2020 12:00:00 AM | Google
★★★★★ Jonathan Dodge
Came in for an express oil change. Was told they were busy but they would fit me in. I made it clear that I had an appt at 11 and would come back for service if that wasn’t feasible. Brandy assured me it wouldn’t be an issue. Followed up 10 mins before I had to leave and was told not an issue. Ultimately, didn’t make my appt on time | Read Full Review
10/23/2020 12:00:00 AM | Google
★★★★★ The Stop Animation Channel
Nice people. They do good work and are professional. 3 stars due to most employees not wearing masks. Kind of scary. Feel bad for the staff. COVID hospitalizations just waiting to happened. | Read Full Review
10/16/2020 12:00:00 AM | Google
★★★★★ Elizabeth Listello
Seamless Volvo purchase with great service ! | Read Full Review
10/13/2020 12:00:00 AM | Google
★★★★★ John Howland
Excellent staff | Read Full Review
10/12/2020 12:00:00 AM | Google
★★★★★ Dan Hunsberger
It was great the whole way. Jared Gipe went straight to work on finding the car I wanted. He and the sales manager were able to locate my car and get it to me in just a few days. The sales process was smooth and easy, plus they were able to get a great loan rate for me. | Read Full Review
10/9/2020 12:00:00 AM | Google
★★★★★ Leo Wolk
Needed to unload my father's late model Mercedes, they paid top dollar! $2k more than CarMax, $1k more than my next best offer. Fast, easy transaction ... Best of the Best! | Read Full Review
10/2/2020 12:00:00 AM | Google
★★★★★ Tina McNett
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10/2/2020 12:00:00 AM | Google
★★★★★ G G
Had bought a battery for my 2009 e350, the battery went bad within a year lost the receipt and they wouldn't honor their warranty even tho they keep track of everything in their facility | Read Full Review
10/1/2020 12:00:00 AM | Google
★★★★★ James Abid
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9/21/2020 12:00:00 AM | Google
★★★★★ Marshall Bloom
Great selection friendly sales | Read Full Review
9/21/2020 12:00:00 AM | Google
★★★★★ Logan Bylsma
The Mercedes team was nice and the place had a very good waiting area with individual workspaces where I was able to work remotely. However, After “inspecting” my car, they gave me a list of about 12 suggested repairs/service, half of which I knew to be completely unnecessary. For example, they recommended I replace the cabin air | Read Full Review
9/15/2020 12:00:00 AM | Google
★★★★★ Alexander Woellhaf
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9/12/2020 12:00:00 AM | Google
★★★★★ Umesh Sharma
Service manager James listen to my needs and justify service | Read Full Review
9/11/2020 12:00:00 AM | Google
★★★★★ Phil Barnes
They have logs of stuff | Read Full Review
9/11/2020 12:00:00 AM | Google
★★★★★ Jennifer Copeland
After a poor experience at my local Volvo dealership, I opted to returned my leased XC60 to Betten Volvo instead. Mark was very responsive and helped me find a great new solution. I’m hopeful for my new relationship with Betten to continue to be a great one. | Read Full Review
9/5/2020 12:00:00 AM | Google
★★★★★ John J compagner
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9/4/2020 12:00:00 AM | Google
★★★★★ Brian Gee
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8/21/2020 12:00:00 AM | Google
★★★★★ Joshua Garcia
Great experience Mark did a great job helping me out highly recommend Betten volvo! | Read Full Review
8/21/2020 12:00:00 AM | Google
★★★★★ Cindy Napolitan
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8/19/2020 12:00:00 AM | Google
★★★★★ Brian Kegley
Great experience with Mark and staff! Quick and easy | Read Full Review
8/19/2020 12:00:00 AM | Google
★★★★★ Jason Balgavy
Great experience all around! James even came in on his day off to do my new car delivery! Traded in my old (2006) Volvo; had awesome experiences with the service department over the years, too! | Read Full Review
8/19/2020 12:00:00 AM | Google
★★★★★ Mario H
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8/16/2020 12:00:00 AM | Google
★★★★★ Larry Jensen
We own a VEHICLE. | Read Full Review
8/9/2020 12:00:00 AM | Google
★★★★★ Tim Engel
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8/6/2020 12:00:00 AM | Google
★★★★★ Casey Clark
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8/5/2020 12:00:00 AM | Google
★★★★★ Justin Smith
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7/29/2020 12:00:00 AM | Google
★★★★★ Bob Champion
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7/29/2020 12:00:00 AM | Google
★★★★★ C Jon
Just got a new Volvo XC90 through the Volvo subscription plan. The process was quick and easy and was a great deal. Thanks to Mark in sales for making everything run so smoothly! | Read Full Review
7/19/2020 12:00:00 AM | Google
★★★★★ Gary Graeff
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7/14/2020 12:00:00 AM | Google
★★★★★ Ellis Ganic
Will edit if next experience is better | Read Full Review
7/1/2020 12:00:00 AM | Google
★★★★★ Logan Trombly
Great service | Read Full Review
6/28/2020 12:00:00 AM | Google
★★★★★ daniel zamir
Their employees won’t wear masks in the middle of a global pandemic even though every epidemiologist and doctor in the country is recommending people wear masks. It’s outrageous. | Read Full Review
6/28/2020 12:00:00 AM | Google
★★★★★ sergio delgadillo
Great customer service | Read Full Review
6/23/2020 12:00:00 AM | Google
★★★★★ Roy Bates
Very laid back no pressure environment. Would recommend for your next car purchase. Ask for Jimmy Howard. | Read Full Review
6/5/2020 12:00:00 AM | Google
★★★★★ Amy Hagerman
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5/29/2020 12:00:00 AM | Google
★★★★★ thomas ralston
Excellent customer service | Read Full Review
5/28/2020 12:00:00 AM | Google
★★★★★ Jess
This place is such a disaster. They lie to your face about certain things and they think they can get away with it: The VW manager Dave is such an a** and disrespectful it’s disgusting If I could rate it at a zero I would... | Read Full Review
5/26/2020 12:00:00 AM | Google
★★★★★ Ellis Ganic
Beautiful building great Mercedes cars always have taken my own for their awesome maintenance! Did get 2 cars from here..... the Mercedes c300 is perfect no complaints pure German excellence still drives today. Beware of used car section though; sold me a Chevy and there’s one specific guy with greasy hair short complete douche. hope | Read Full Review
4/17/2020 12:00:00 AM | Google
★★★★★ David Brown
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3/15/2020 12:00:00 AM | Google
★★★★★ della sawyer
Personal are very polite. | Read Full Review
3/11/2020 12:00:00 AM | Google
★★★★★ Deborah Shumard
VW SUV suprises me. It drives great, good reviews and nice lines. | Read Full Review
2/28/2020 12:00:00 AM | Google
★★★★★ Chris Houseman
I always deal with Cory and Matt, and Brandy in the VW service department. Over the years they have been very helpful with my GTI's warranty work, and any other issue that arises with my GTI. Very professional, and genuine. I really appreciate that type of assistance. | Read Full Review
2/28/2020 12:00:00 AM | Google
★★★★★ Neil Kent
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2/28/2020 12:00:00 AM | Google
★★★★★ Candy GUY
After sales , the service is not good as what I expected, just got the vehicle and it stated giving me problems , so I took it to the dealership where I got the vehicle, I was told they are busy and cannot take my car now , I request for a car wash and they didn’t did that too, the sales guy is rude and very unprofessional | Read Full Review
2/15/2020 12:00:00 AM | Google
★★★★★ oscar elian
It's a great experience every single time. I keep going back because of Todd and John in parts and Jim in Mercedes service department. Todd is always upbeat and courteous to customers. | Read Full Review
2/11/2020 12:00:00 AM | Google
★★★★★ Becki Greenman
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2/11/2020 12:00:00 AM | Google
★★★★★ Jay Santos
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2/11/2020 12:00:00 AM | Google
★★★★★ Cameron Eggly
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2/9/2020 12:00:00 AM | Google
★★★★★ Scott Bruns
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2/9/2020 12:00:00 AM | Google
★★★★★ Jackie Samuels
So disappointed in sales manager. I’ve been a loyal customer for the last 9 years (3 leased VWs). I tried to get them to work with me on a used vehicle purchase this time but according to manager, there were no concessions he could make. He said you can’t “play” with the numbers on used cars like you can with new. Needless to say, t | Read Full Review
2/7/2020 12:00:00 AM | Google
★★★★★ Haydn Hennes
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1/31/2020 12:00:00 AM | Google
★★★★★ Todd Gunderson
Nice people, very helpful too. | Read Full Review
1/28/2020 12:00:00 AM | Google
★★★★★ Melina Chesser
Worst Used Car Salesman Manager. Do not hold your breath on getting help. Degrading to single women. | Read Full Review
1/26/2020 12:00:00 AM | Google
★★★★★ Kristyn Pittman
Came in for an oil change today. It’s sad to say, but I have had better service at a 15 minute quick lube!!!!! Just bought a Volkswagen Beetle. The original owner bought it off of the showroom floor at Betten a few years ago. All of the service has been done at Betten and I thought I would keep that going. I called for an oil chan | Read Full Review
1/20/2020 12:00:00 AM | Google

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Betten Imports, Inc. ★★★★★(71)read reviews

Service Offers

Map & Directions

Business Hours

Volkswagen Quality and expertise at a real value.

Customer Reviews

Betten Imports, Inc.
★★★★★(71)read reviews