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Colonial Volkswagen

Colonial Volkswagen

★★★★★(325)read reviews
89 Turnpike Rd, Westborough, MA 01581
(508) 948-3701 Ask About Our Service Specials!
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Service Offers

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    Get a 10% rebate by mail15 via a Volkswagen Visa® Prepaid Card16 (up to $300) when you purchase select Volkswagen Accessories between 04.01.26 and 06.30.26
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    $29.95 Off Spring Service Special*Click Here for Details
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    $7.50 Off Front Wiper Blade Replacement*Click Here for Details
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    $149.95 Oil and Filter Service*Click Here for Details
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    $12.50 Off Genuine VW Battery and Installation*Click Here for Details
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    $27.50 Off Genuine VW Brake Pad and Rotor Replacement*Click Here for Details
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    Buy 3 Eligible Tires, Get the 4th for $15 Click for details
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    $27.50 Off Set of Four Tires*Click Here for Details
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    SiriusXM: Enjoy SiriusXM in your vehicle and on the SXM App19Click for details
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    Enjoy SiriusXM in your vehicle!Click for Details
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    Get a $100 instant rebate 5 Click Here for Details

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Business Hours

Mon: 7:30 AM - 5:00 PMTues: 7:30 AM - 5:00 PMWed: 7:30 AM - 5:00 PMThur: 7:30 AM - 5:00 PMFri: 7:30 AM - 5:00 PMSat: 7:30 AM - 2:00 PMSun: Closed
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No one knows Volkswagen vehicles better than Volkswagen-Certified Technicians. Every factory-trained tech has the hands-on experience to know your car inside and out. When it comes to service, Oklahoma City Volkswagen has everything your Volkswagen needs, including knowledge of the service your car needs throughout its lifetime.

  • Expert Service Proprietary VW diagnostics and tools in the hands of qualified experts.
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Customer Reviews

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  • ★★★★★ Prakash Damodaran
    Excellent and prompt customer service . Thank you | Read Full Review
    4/16/2026 12:00:00 AM | Google
  • ★★★★★ Teresa Medeiros
    Exceptional service! | Read Full Review
    4/15/2026 12:00:00 AM | Google
  • ★★★★★ Caitlyn Scrivo
    | Read Full Review
    4/14/2026 12:00:00 AM | Google
  • ★★★★★ Daniel Mahoney
    Alex was thorough, courteous and professional throughout the sales process. | Read Full Review
    4/13/2026 12:00:00 AM | Google
  • ★★★★★ Navid J
    I recommend Colonial Volkswagen of Westborough for all your automotive Service needs. | Read Full Review
    4/13/2026 12:00:00 AM | Google
  • ★★★★★ Denise Robitaille
    | Read Full Review
    4/13/2026 12:00:00 AM | Google
  • ★★★★★ Bob Lahue
    Best Service Department around. Always a great experience!! | Read Full Review
    4/11/2026 12:00:00 AM | Google
  • ★★★★★ Darshan Satpute
    Good support amd service. | Read Full Review
    4/10/2026 12:00:00 AM | Google
  • ★★★★★ Ivia Rivera
    The service team is the best. Their communication is clear and effective. I’m appreciative of the kind treatment. Great experience. | Read Full Review
    4/9/2026 12:00:00 AM | Google
  • ★★★★★ Susan Knall
    | Read Full Review
    4/9/2026 12:00:00 AM | Google
  • ★★★★★ Jana Sladkova
    | Read Full Review
    4/8/2026 12:00:00 AM | Google
  • ★★★★★ Brenda Melendez
    Courteous staff, no wait. Excellent job. | Read Full Review
    4/6/2026 12:00:00 AM | Google
  • ★★★★★ Jim Grant
    I drive a distance to get to Westborough from Haverhill, passing several other VW dealers along the way. Colonial’s service department truly is better than their competitors. That’s why you’ll see cars brought in from other states where they couldn’t figure out the issues. I appreciate good service, and when I find it I stick with it | Read Full Review
    4/3/2026 12:00:00 AM | Google
  • ★★★★★ T G
    the service center is great | Read Full Review
    4/3/2026 12:00:00 AM | Google
  • ★★★★★ Charlie Boyle
    I am writing to express my appreciation for the excellent job your department did on my recent service at Colonial VW of Westborough. The communication throughout the process was great, and I especially appreciated Dylan's attention to detail. Thank you for the high quality of service. Best regards, Charlie Boyle | Read Full Review
    4/2/2026 12:00:00 AM | Google
  • ★★★★★ maiah lester
    I recently leased a vehicle and had a great experience. Alex and Gina were both amazing to work with. Alex was extremely knowledgeable about the vehicle and took the time to walk me through all the features and “bells and whistles,” which I really appreciated. He was also very personable and made the whole process feel easy and comfo | Read Full Review
    4/2/2026 12:00:00 AM | Google
  • ★★★★★ Jay Schwartzberg
    Outstanding service department. They are both professional and personal. | Read Full Review
    4/2/2026 12:00:00 AM | Google
  • ★★★★★ Lynne Buchhalter
    Always courteous and gives full attention to your needs and concerns about your vehicle. Explains work that needs to be done as well as costs and calls frequently with updates. Service representatives are great!!!! | Read Full Review
    4/2/2026 12:00:00 AM | Google
  • ★★★★★ Thomas Peak
    | Read Full Review
    4/2/2026 12:00:00 AM | Google
  • ★★★★★ Norman Lawson
    Service was great! Only problem was the three flights of stairs to the waiting room. | Read Full Review
    4/2/2026 12:00:00 AM | Google
  • ★★★★★ Ndidi Obidoa
    Jon took great care of me! He was kind, courteous, professional and quick to get my car back on the road. Thanks again!! | Read Full Review
    3/29/2026 12:00:00 AM | Google
  • ★★★★★ Bob Price
    Great service and great people too!! | Read Full Review
    3/29/2026 12:00:00 AM | Google
  • ★★★★★ Zoe Pohl
    Unfortunately I can’t recommend VW anymore. After 35 years of having VW be mine and my husband’s family cars this last lease will be our final VW car moving forward. This specific experience was particularly irritating because they wasted my time, didn’t listen to me or my husband, and tried to offer us an obviously overpriced car. T | Read Full Review
    3/28/2026 12:00:00 AM | Google
  • ★★★★★ Bo Murphy
    My wife Barbara and I recently purchased a 2019 Jeep Wrangler Sahara Unlimited from Colonial Volkswagen in Westborough, and the entire experience truly exceeded our expectations. From start to finish, everything went incredibly smooth. Our sales agent, Marc Schoenhammer, was knowledgeable, patient, and genuinely focused on helping u | Read Full Review
    3/26/2026 12:00:00 AM | Google
  • ★★★★★ Chad Reynolds
    Always a professional experience dealing with Jon at Colonial VW | Read Full Review
    3/26/2026 12:00:00 AM | Google
  • ★★★★★ Evan Fleischer
    | Read Full Review
    3/25/2026 12:00:00 AM | Google
  • ★★★★★ Meghan Kellicker
    For the first time, I’ve found a dealership that actually honors its warranty and I’m honestly shocked. Even better, I didn’t have to chase them down for a backordered part. Just a few weeks after diagnosing the issue, they called to say it had arrived, AND it was fully covered. I bought this car used, and (knock on wood) I haven’t h | Read Full Review
    3/23/2026 12:00:00 AM | Google
  • ★★★★★ Nicole O'Connor
    | Read Full Review
    3/22/2026 12:00:00 AM | Google
  • ★★★★★ scott pasquino
    Great staff, no pressure, and great about communicating. Couldn't ask for more | Read Full Review
    3/21/2026 12:00:00 AM | Google
  • ★★★★★ Torie Peters
    Aamir got my whole family into a car! He was truly the best salesman we have ever worked with. Very efficient and made everything so painless! | Read Full Review
    3/20/2026 12:00:00 AM | Google
  • ★★★★★ Mb Kindred
    Great service, communication was good & the car was ready sooner than expected | Read Full Review
    3/19/2026 12:00:00 AM | Google
  • ★★★★★ Kristen Luz
    | Read Full Review
    3/18/2026 12:00:00 AM | Google
  • ★★★★★ Klaus Pechhold
    recall services on VW ID.4. Once the required parts became available, service was scheduled and completed as promised. | Read Full Review
    3/18/2026 12:00:00 AM | Google
  • ★★★★★ Nidhal Marzugi
    | Read Full Review
    3/18/2026 12:00:00 AM | Google
  • ★★★★★ Keith Rich
    I had a great experience working with Jon Lacey, the Assistant Service Manager. From start to finish, he was extremely professional, knowledgeable, and helpful. He took the time to clearly explain everything that was being done with my vehicle and made sure I felt comfortable with the entire process. Jon went above and beyond to prov | Read Full Review
    3/17/2026 12:00:00 AM | Google
  • ★★★★★ David Wages
    Prompt efficient service with great clarity of what was going on provided by William. Highly recommend | Read Full Review
    3/13/2026 12:00:00 AM | Google
  • ★★★★★ ET ETL
    I just had the 20K services done at Colonial VW of Westborough. The services were exceptional. Services advisors were nice and friendly. The dealership is very clean. There are free beverage and snacks. Shuttle service was quick. The shuttle driver was super friendly. | Read Full Review
    3/13/2026 12:00:00 AM | Google
  • ★★★★★ Ha Hoang
    They do a great job with cleaning services, technical do a good job and video so clear when they do their work, which is fantastic! | Read Full Review
    3/13/2026 12:00:00 AM | Google
  • ★★★★★ Jackie Tear
    Good service, good vehicles. Fit me in to fix car in a very timely basis. | Read Full Review
    3/12/2026 12:00:00 AM | Google
  • ★★★★★ Kellogg ‘s
    Alex was patient and willing to work with my needs for the car I was looking at! He was helpful mostly through the whole process of getting the car where he could! They care about their quality and ensure that things are maintained properly even if it’s not Volkswagen vehicles. | Read Full Review
    3/10/2026 12:00:00 AM | Google
  • ★★★★★ Joe Osborne
    | Read Full Review
    3/10/2026 12:00:00 AM | Google
  • ★★★★★ Dan Kennedy
    Very impressed with the Colonial VW team - from internet engagement (Amanda) to Sales team (Alex is awesome, and his boss Kevin), to the finance team. They all treat you with respect, maintain highest professional standards, and run a very solid business. Highly recommend! | Read Full Review
    3/6/2026 12:00:00 AM | Google
  • ★★★★★ Lucas Waye
    | Read Full Review
    3/4/2026 12:00:00 AM | Google
  • ★★★★★ Joseph Konan
    Went to Colonial to look at the Atlas Cross. I met Marc Schoenhammer. Took me for a test drive answered all my questions, not being pushy at all. I knew I was at the right place and dealing with Marc made it very easy! I bought the Atlas Cross that day. Very satisfied. Thanks Marc and Colonial entire team! | Read Full Review
    3/2/2026 12:00:00 AM | Google
  • ★★★★★ Janet Auger
    Prompt courteous service. | Read Full Review
    3/2/2026 12:00:00 AM | Google
  • ★★★★★ Susan Christedes
    The service department should be commended for the service they provide from the desk to the mechanics. Bill, Jon, Derek , Shelby and William . Thank you for great service! | Read Full Review
    2/28/2026 12:00:00 AM | Google
  • ★★★★★ Linda Gross
    Jon and the rest of the staff are excellent and personable, including the gentleman who drove me to pick up my rental car. | Read Full Review
    2/28/2026 12:00:00 AM | Google
  • ★★★★★ Jennifer Johnson
    Jon was so nice and understanding He got me in right away and also set me up with a loaner. I won’t take my car to a different dealer. Thanks for everything my car is like new again. Excellent customer service!!! | Read Full Review
    2/28/2026 12:00:00 AM | Google
  • ★★★★★ Peter Lorusso
    | Read Full Review
    2/28/2026 12:00:00 AM | Google
  • ★★★★★ Christine Dodd
    Thank you Colonial VW Service. Customer service was top notch. Bill kept me updated on my service and check out experience was quick and informative. I appreciate the great service. | Read Full Review
    2/26/2026 12:00:00 AM | Google
  • ★★★★★ Kaz Blaz
    The work was done efficiently and on time. | Read Full Review
    2/26/2026 12:00:00 AM | Google
  • ★★★★★ Y R
    | Read Full Review
    2/26/2026 12:00:00 AM | Google
  • ★★★★★ Maureen Burke
    Nice experience | Read Full Review
    2/26/2026 12:00:00 AM | Google
  • ★★★★★ Robert Mancini
    Fast, friendly, transparent, and skilled. Outstanding job! | Read Full Review
    2/26/2026 12:00:00 AM | Google
  • ★★★★★ Samet Oksak
    This was my second time with vw westborough and it was great. Just go there find John and give him the keys. No need to worry about anything. Thank you for timely work and communications. | Read Full Review
    2/26/2026 12:00:00 AM | Google
  • ★★★★★ Kate Griffey
    | Read Full Review
    2/24/2026 12:00:00 AM | Google
  • ★★★★★ Marlene Matulis
    Bill Fallon was pleasant, courteous and professional. | Read Full Review
    2/24/2026 12:00:00 AM | Google
  • ★★★★★ Jay Mazur
    | Read Full Review
    2/23/2026 12:00:00 AM | Google
  • ★★★★★ Jared Davenport
    I had a great experience purchasing my Crosstrek. The process was smooth, straightforward, and stress-free from start to finish. Marc was knowledgeable, professional, and made sure all my questions were answered. All the staff went above and beyond for me. I truly appreciate the excellent customer service and would highly recommend w | Read Full Review
    2/22/2026 12:00:00 AM | Google
  • ★★★★★ Sasha Wood
    20,000 maintenance was free and they washed the outside of my car! Great service. I’ve definitely been impressed with the Colonial VW experience after switching from Honda. | Read Full Review
    2/22/2026 12:00:00 AM | Google
  • ★★★★★ johnnywal12781
    | Read Full Review
    2/22/2026 12:00:00 AM | Google
  • ★★★★★ Dennis R
    Excellent service !!! Jon scheduled appt for my schedule and Dylan and team we’re great to deal with and explained service recommendations did some at visit / fit in and schedule for follow up | Read Full Review
    2/22/2026 12:00:00 AM | Google
  • ★★★★★ Frederick Best
    Dylan and the colonial team were outstanding, very professional and knowledgeable ,thank you | Read Full Review
    2/22/2026 12:00:00 AM | Google
  • ★★★★★ Barry Davenport
    My week old VW ID4 was at the dealership for a major software update. I was very happy with Asst Service Mgr Jon Lacey who talked me through the process, (two day event) and gave me his direct line if I needed to follow-up during the repairs. | Read Full Review
    2/22/2026 12:00:00 AM | Google
  • ★★★★★ Steven
    This place is great, fast, easy to make an appointment, and they are all very nice people. | Read Full Review
    2/19/2026 12:00:00 AM | Google
  • ★★★★★ Ryan Forsythe
    Nice job, Colonial! | Read Full Review
    2/19/2026 12:00:00 AM | Google
  • ★★★★★ Cassandra
    Marc was awesome when buying my car. Jon in service went above and beyond when I brought my car in for an oil change. The shuttle was supposed to be available at 730, it hadnt arrived yet so Jon set me up an uber. He did this without me asking, and the fact that I didnt have to ask, he just instantly helped me was unbelievable. I don | Read Full Review
    2/19/2026 12:00:00 AM | Google
  • ★★★★★ Jennifer F
    Everyone is super nice and accommodating here!! | Read Full Review
    2/15/2026 12:00:00 AM | Google
  • ★★★★★ a v
    Exceptional Customer service! | Read Full Review
    2/15/2026 12:00:00 AM | Google
  • ★★★★★ Gary DiNofrio
    | Read Full Review
    2/15/2026 12:00:00 AM | Google
  • ★★★★★ Robert Helms
    A software-based recall was performed quickly and efficiently even though I arrived 45 minutes late due to a road closure. | Read Full Review
    2/8/2026 12:00:00 AM | Google
  • ★★★★★ John Hair
    Excellent customer service, everyone was super nice. | Read Full Review
    2/8/2026 12:00:00 AM | Google
  • ★★★★★ David Barron
    Thank you Jon! | Read Full Review
    2/8/2026 12:00:00 AM | Google
  • ★★★★★ Brian Lahue
    | Read Full Review
    2/8/2026 12:00:00 AM | Google
  • ★★★★★ Randy James
    Went for service for my ID.4 and received the service I expected in the time I expected ( about 1.5 hours ). No surprises which is nice. | Read Full Review
    2/8/2026 12:00:00 AM | Google
  • ★★★★★ Joseph Mustacchio
    Thanks to Shaun at colonial VW westboro . He’s been really really great help for finding my new 2022 Tiguan SE R line Black, really sharp looking. Excellent service. I loved it !! This is a follow up previous review - Been owned my Tiguan for over a year now, still love it, just wanted to mention that service department personnel ( | Read Full Review
    2/5/2026 12:00:00 AM | Google
  • ★★★★★ Junia Araujo
    It was a great first experience! Thank you | Read Full Review
    2/5/2026 12:00:00 AM | Google
  • ★★★★★ Shelby Pickett
    From the valets, that greet you when you first get to the dealership, to the advisors who are outstanding to work with, to the knowledgeable and hard working technicians, I give the dealership 5 stars. Nothing to improve! Thank you for taking care of my VW. | Read Full Review
    2/5/2026 12:00:00 AM | Google
  • ★★★★★ Anna McKeown
    We had a great experience at VW Colonial Westborough! Alex K. was our sales consultant and he was incredibly kind, patient, and knowledgeable throughout the entire process. He took the time to answer all of our questions, made the test drive easy and low-pressure, and helped us find a great car at a great price. Everyone we interact | Read Full Review
    2/5/2026 12:00:00 AM | Google
  • ★★★★★ Dave Desko
    customer service was very good for service | Read Full Review
    2/1/2026 12:00:00 AM | Google
  • ★★★★★ Geniya Yaluner
    Quick service, friendly attentive people. Very satisfied. | Read Full Review
    2/1/2026 12:00:00 AM | Google
  • ★★★★★ Karyn Harding
    I have had my VW cars serviced at Colonial Westborough since 2009 and would not a change a thing. The team is fantastic, service is excellent, and my cars are always kept road worthy. | Read Full Review
    2/1/2026 12:00:00 AM | Google
  • ★★★★★ Bettina Siegel
    Excellent VW service! We have only had the best experiences at this dealership. We are very appreciative of their honest and fair evaluations when we bring in our two Tiguans for tuneups. It’s also a very smooth process, and therefore they are a pleasure to work with. Very reliable and communicative staff at Service. Highly recomme | Read Full Review
    2/1/2026 12:00:00 AM | Google
  • ★★★★★ Esther Moynihan
    Right from the start everyone at Colonial Volkswagen were very nice and well educated about their cars. My salesman was Scott Bregnard, he is very professional and took the time to answer all my questions and explain everything about the sale. When I picked up the car he also took the time to show me a lot of the features for the car | Read Full Review
    2/1/2026 12:00:00 AM | Google
  • ★★★★★ Fran McNamara
    | Read Full Review
    2/1/2026 12:00:00 AM | Google
  • ★★★★★ John Arcuri
    Excellent | Read Full Review
    2/1/2026 12:00:00 AM | Google
  • ★★★★★ Diane Leonard
    Just got my 10,000 mile service at Colonial VW. Efficient and thorough! Great customer service! | Read Full Review
    2/1/2026 12:00:00 AM | Google
  • ★★★★★ James DeLuca
    The entire service staff is professional and courteous. They keep great lines of communication during the vehicle’s visit and they even provided me with a loaner car after it wasn’t ready within 24 hours. Colonial VW has one of the best teams in the business. | Read Full Review
    2/1/2026 12:00:00 AM | Google
  • ★★★★★ Giselle G
    10/9/24: service is always outstanding. no pressure from the customer service team but they do alert me to potential issues and give me the option to fix it or wait. Love the whole service team! Their service department is outstanding. My car was towed in with little warning. They were booked solid all day but offered me a loaner unt | Read Full Review
    2/1/2026 12:00:00 AM | Google
  • ★★★★★ Susan Suchocki
    | Read Full Review
    2/1/2026 12:00:00 AM | Google
  • ★★★★★ Donna Lefrancois
    Service department is always welcoming and friendly. They explain everything in detail. Love going there. | Read Full Review
    2/1/2026 12:00:00 AM | Google
  • ★★★★★ Aninda Barat
    | Read Full Review
    2/1/2026 12:00:00 AM | Google
  • ★★★★★ Tabitha Sarasin
    Thank you to Alex at Colonial VW . I loved driving to work today in my new 2026 Tiguan SE R line ! It drives so good. My hubby & I stopped in on Saturday , Alex Kontoulis from start to finish was great to work with . He was professional , knowledgeable & personable! We love our new wheels! | Read Full Review
    2/1/2026 12:00:00 AM | Google
  • ★★★★★ Venu Nadimpalli
    | Read Full Review
    2/1/2026 12:00:00 AM | Google
  • ★★★★★ Princy Verma
    | Read Full Review
    2/1/2026 12:00:00 AM | Google
  • ★★★★★ Jeff Faulconer
    Great experience with Marc and the rest of the team at Colonial. The purchase we made was quick, but didn't feel rushed. Marc took the time to explain all the options and I feel like we left with a great deal. I highly recommend Colonial if you're in the market for a new VW. | Read Full Review
    2/1/2026 12:00:00 AM | Google
  • ★★★★★ Anke Roost
    | Read Full Review
    2/1/2026 12:00:00 AM | Google
  • ★★★★★ CTL
    Bought a 2020 Passat here from Patrick. Definitely a very honest salesman, felt like he was trying to help me rather than just make a sale. Would recommend talking to him and bringing up the specifics of what you are looking for in a car, as he was able to do so perfectly for me. | Read Full Review
    2/1/2026 12:00:00 AM | Google
  • ★★★★★ Karen Curtin
    Jon as well as the mechanic were awesome. I just love Colonial Volkswagon Service and Sales, top notch! | Read Full Review
    2/1/2026 12:00:00 AM | Google
  • ★★★★★ DONALD ADEYEYE
    Great customer service with the work done by the technician Nick. He is a great resource with valuable experience. Great asset to the company. Any customer that has him will be well served. | Read Full Review
    2/1/2026 12:00:00 AM | Google
  • ★★★★★ Eric Jannsen
    Colonial Volkswagen has been keeping all of my GTIs running perfectly for over 10 years, can't say enough good things about Bill and the service team. | Read Full Review
    2/1/2026 12:00:00 AM | Google
  • ★★★★★ Ryan Kelley
    | Read Full Review
    2/1/2026 12:00:00 AM | Google
  • ★★★★★ Lois Colburn
    Bill went above and beyond to help me get my car inside (storm pending) and get the repairs done promptly. Always does a great job! | Read Full Review
    2/1/2026 12:00:00 AM | Google
  • ★★★★★ Meri Bloom
    Friendly, knowledgeable service staff that has been together for quite a while and always gets me in when I’m having a car problem and clearly explains any repairs that are needed. Bill Fallon is especially helpful and friendly, let's you know which repairs are needed right away versus those that can wait a while, and ensures that pa | Read Full Review
    2/1/2026 12:00:00 AM | Google
  • ★★★★★ Ross Kizik
    I recently leased a new car from Colonial Volkswagen of Westborough and had a great experience. Marc Schoenhammer made the process straightforward and easy, with no pressure. Everything was explained clearly and the whole transaction went smoothly. I’d definitely recommend working with Marc and the team there. | Read Full Review
    2/1/2026 12:00:00 AM | Google
  • ★★★★★ V B
    | Read Full Review
    2/1/2026 12:00:00 AM | Google
  • ★★★★★ Jan Lowell
    Everything went well and took as long as I had been told it would. Waiting area was comfortable, clean and quiet. | Read Full Review
    2/1/2026 12:00:00 AM | Google
  • ★★★★★ Mark Shea
    | Read Full Review
    2/1/2026 12:00:00 AM | Google
  • ★★★★★ Pedro L
    Took my GTI for its 20k service and couldn’t be more pleased with the service i received. Staff was very friendly and respectful. | Read Full Review
    2/1/2026 12:00:00 AM | Google
  • ★★★★★ Tim Bedet
    Quick and easy, they did a 20k service and recall all in a day. | Read Full Review
    2/1/2026 12:00:00 AM | Google
  • ★★★★★ Kristi Shaw
    Service was friendly, fast and informative | Read Full Review
    2/1/2026 12:00:00 AM | Google
  • ★★★★★ Mitchell J. Liro, Jr.
    Waited at dealer. Took 2.5 hours. Later was sent an email where the technician took a video of the car. It was poorly done and likely a waste of time for being charged for labor. | Read Full Review
    2/1/2026 12:00:00 AM | Google
  • ★★★★★ Paul Mercure
    | Read Full Review
    2/1/2026 12:00:00 AM | Google
  • ★★★★★ George “Georger93”
    My wife and I had a very negative experience with the sales team, Aamir and Kevin. During price negotiations, they became combative and insulted us for trying to negotiate. We were also given misleading information to push us toward a rushed decision. Clear lies stated by Aamir, that the previous owner who traded the car in, wanted t | Read Full Review
    2/1/2026 12:00:00 AM | Google
  • ★★★★★ Pam
    I had an oil leak, they fit me in and showed me the issue. Thank you for fitting me in during a busy holiday season and doing a great job! | Read Full Review
    1/1/2026 12:00:00 AM | Google
  • ★★★★★ Sarah Boffoli
    Polite, professional service, great communication, drop off and pick up or easy. | Read Full Review
    1/1/2026 12:00:00 AM | Google
  • ★★★★★ Michael Blaney
    Great service, pleasant helpful staff. I highly recommend the service team at Colonial VW | Read Full Review
    1/1/2026 12:00:00 AM | Google
  • ★★★★★ Jay Schwartzberg
    Outstanding service department. They are professional and personal. | Read Full Review
    1/1/2026 12:00:00 AM | Google
  • ★★★★★ Gerri Murphy
    Easy to get service appointment. Car was ready quickly and staff was very friendly. | Read Full Review
    1/1/2026 12:00:00 AM | Google
  • ★★★★★ John Devereaux
    Jon was helpful and courteous and kept me informed of the status of my service. Thank you. John | Read Full Review
    1/1/2026 12:00:00 AM | Google
  • ★★★★★ pavan reddy
    | Read Full Review
    1/1/2026 12:00:00 AM | Google
  • ★★★★★ Erin Wickman
    Colonial was great, I knew what I wanted in a convertible VW Bug and they found it for me without me having to do the work. Thank you! | Read Full Review
    1/1/2026 12:00:00 AM | Google
  • ★★★★★ Kevin Yeretzian
    Exceptional Indeed! | Read Full Review
    1/1/2026 12:00:00 AM | Google
  • ★★★★★ Chris Navaroli
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    1/1/2026 12:00:00 AM | Google
  • ★★★★★ Chris Bryce
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    1/1/2026 12:00:00 AM | Google
  • ★★★★★ ambrose nikale
    Experience was good, staff amazing and courteous. Provided detailed updates which were great. | Read Full Review
    1/1/2026 12:00:00 AM | Google
  • ★★★★★ John Savone
    Been going to Colonial VW for the past 10 years. On my 4th VW with them. Gr8 sales help with Pierre - excellent service with Billy & Jon. | Read Full Review
    1/1/2026 12:00:00 AM | Google
  • ★★★★★ Thomas Pomposelli
    | Read Full Review
    1/1/2026 12:00:00 AM | Google
  • ★★★★★ chi cheng
    Very Helpful. Look for Billy and Dylan! | Read Full Review
    1/1/2026 12:00:00 AM | Google
  • ★★★★★ CG Weinert
    Dylan is an 11 at the service counter! Takes time to address our concerns, treats us courteously, engages in candid and open dialog, and returns our phone calls. THANK YOU for making our warranty service experience pleasant and taking great care of our Golf R! | Read Full Review
    1/1/2026 12:00:00 AM | Google
  • ★★★★★ Rick Nicoletti
    | Read Full Review
    1/1/2026 12:00:00 AM | Google
  • ★★★★★ Brandi Alcimé
    I worked with Patrick to purchase a used Rav4 xle premium and the entire experience was great! I was treated with respect, kindness and Patrick was very thorough with keeping me in the loop on everything. I would definitely recommend shopping here! | Read Full Review
    1/1/2026 12:00:00 AM | Google
  • ★★★★★ Bhakti Mahato
    Colonial VW sales and services are awesome. People are great and friendly. They’ve always been very cooperative. | Read Full Review
    1/1/2026 12:00:00 AM | Google
  • ★★★★★ Family Barry
    Just a state inspection, but everything went quickly and smoothly allowing time to discuss my other VW service | Read Full Review
    1/1/2026 12:00:00 AM | Google
  • ★★★★★ Stephen Brank
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    1/1/2026 12:00:00 AM | Google
  • ★★★★★ Donna Breslin
    Your service personnel like John & Dylan were professional, friendly and answered all of my concerns. | Read Full Review
    12/1/2025 12:00:00 AM | Google
  • ★★★★★ Judith Hardy
    Love this place and highly recommend! | Read Full Review
    12/1/2025 12:00:00 AM | Google
  • ★★★★★ Jen Fav
    The service at Colonial Volkswagen of Westborough is always outstanding! Everyone is friendly, helpful and efficient. Communication is top notch! They even prepare videos to show what they are looking at as they check out/work on your vehicle. Outstanding customer service every time! | Read Full Review
    12/1/2025 12:00:00 AM | Google
  • ★★★★★ S Therrien
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    12/1/2025 12:00:00 AM | Google
  • ★★★★★ Chris Goodbrake
    | Read Full Review
    12/1/2025 12:00:00 AM | Google
  • ★★★★★ Sam Day
    Got into a great used vehicle from Colonial VW Westborough this past week with the excellent help of Bola! He made the process as quick and simple as possible, thanks Bola and the rest of the team for the new to me Tiguan! ?? | Read Full Review
    12/1/2025 12:00:00 AM | Google
  • ★★★★★ Scott Doucette
    First service here and was very impressed. Jon was great! Everyone was very friendly! Communication and explanation of work was fantastic. | Read Full Review
    12/1/2025 12:00:00 AM | Google
  • ★★★★★ Benjamin Halpern
    Fantastic team as always! | Read Full Review
    12/1/2025 12:00:00 AM | Google
  • ★★★★★ Scott Bregnard Jr
    | Read Full Review
    12/1/2025 12:00:00 AM | Google
  • ★★★★★ Suzanne Bonazzoli
    24 years and four cars later, I continue to get my car serviced at this VW dealership. I wouldn’t go anywhere else in MA. | Read Full Review
    12/1/2025 12:00:00 AM | Google
  • ★★★★★ Charlie Boyle
    Please thank the Service department for me. They did an excellent job. The communication was great.. I really appreciated Dylan's attention to details. | Read Full Review
    12/1/2025 12:00:00 AM | Google
  • ★★★★★ courtney maleakas
    Dylan and Owen at VW of Westborough took very good care of my car. I only wish, there was a loaner option, but other than that everything was great! | Read Full Review
    12/1/2025 12:00:00 AM | Google
  • ★★★★★ Deborah Vlock
    Colonial always provides top-level service. I would never go anywhere else to buy or service a VW! (I love that they wash my car before handing it back every time I bring it in for a tune-up._ | Read Full Review
    12/1/2025 12:00:00 AM | Google
  • ★★★★★ Rui Liu
    Outstanding service, friendly, thoughtful, detail oriented and professional service | Read Full Review
    12/1/2025 12:00:00 AM | Google
  • ★★★★★ Blake Randolph
    All regular maintenance was completed as expected. Thorough detail was provided on any additional work I could do. | Read Full Review
    12/1/2025 12:00:00 AM | Google
  • ★★★★★ Barry Kushner
    Great job!! Thank you!! | Read Full Review
    12/1/2025 12:00:00 AM | Google
  • ★★★★★ Herman Ainebyona
    Overpriced | Read Full Review
    12/1/2025 12:00:00 AM | Google
  • ★★★★★ Karna Shah
    Haven’t come across a worse service department that Colonial VW. The ID.4 my wife owns is a nuisance with all the recalls. Had a 20k mile service for which we called the dealership. They told us there are multiple recalls and we should wait for a few weeks and they will call us back when parts arrive. The dealership never called and | Read Full Review
    12/1/2025 12:00:00 AM | Google
  • ★★★★★ Helmut
    During these somewhat unusual times it is nice to have some continuity like the Service my car, a 2023 Jetta Sport, recieves here at Colonial in Westborough. Excellent service for some years now! Thank you guys, Helmut from Ashland | Read Full Review
    11/1/2025 12:00:00 AM | Google
  • ★★★★★ Jeff Siglin
    | Read Full Review
    11/1/2025 12:00:00 AM | Google
  • ★★★★★ Sean Flynn
    Ryan and his team did great work and made sure we got our car back as quickly as possible | Read Full Review
    11/1/2025 12:00:00 AM | Google
  • ★★★★★ Gary Kallin
    Just got my third new car at Colonial. 2025 Tiguan SE R Line. What I like most about this dealership is the salesman (Bola) was helpful, eager but not high pressure. He understood that I was just checking out the new design and exploring options. After going home and discussing whether to buy or lease I traded my 2022. I also recomme | Read Full Review
    11/1/2025 12:00:00 AM | Google
  • ★★★★★ T
    Dillon in the Service Dep was great to work with. They fixed the issue with our VW and worked with our extended warranty with no problems at all. They were even able to give us a Loaner vehicle which was a must for our family. Thanks guys! We'll be back if we need you again. | Read Full Review
    11/1/2025 12:00:00 AM | Google
  • ★★★★★ Jen Kalnicki
    What an easy and efficient experience we had working with Scott Bregnard in purchasing my new Tiguan! Scott's knowledge, efficiency, and easy-going nature made choosing my new car a great experience. Both Scott and Brendan in Finance stayed late so we could finalize our purchase and fit picking up my new ride into our availability! T | Read Full Review
    11/1/2025 12:00:00 AM | Google
  • ★★★★★ Stephen Mazzara
    | Read Full Review
    11/1/2025 12:00:00 AM | Google
  • ★★★★★ David Pupecki
    Prompt. Professional and accurate description of what needed to addressed at the immediate time and what I can expect and plan for in the future | Read Full Review
    11/1/2025 12:00:00 AM | Google
  • ★★★★★ Alexander Garbolevsky
    Work was done cleanly and on time. I was able to catch up on some remote work and enjoy beverages while waiting. My car and I were well taken care of. | Read Full Review
    11/1/2025 12:00:00 AM | Google
  • ★★★★★ Donna Jean
    Patrick was a great guy to work with. He helped me choose the best vehicle for me. This is my 5th Volkswagen and I drove a couple before finding my dream car. Patrick's expertise and past experiences helped seal the deal. I consider Patrick a new friend. | Read Full Review
    11/1/2025 12:00:00 AM | Google
  • ★★★★★ Kelly Staples
    From start to finish, my experience with Colonial VW of Westborough has been nothing short of outstanding. After making my initial call, Bill was able to get me in for service within just 3 days- which is quick in my experience with dealerships! Not only did they do all the work I originally brought the car in for, but during their | Read Full Review
    11/1/2025 12:00:00 AM | Google
  • ★★★★★ Malena Ocasio
    What an amazing experience it was to purchase my car here. Scott Bregnard was exceptional from start to finish. This was my first time purchasing a car for myself and thanks to Scott I'm not afraid of dealerships anymore! Very educated about the cars and no pressure to purchase. He makes you feel comfortable and relaxed as you're mak | Read Full Review
    11/1/2025 12:00:00 AM | Google
  • ★★★★★ Arthur Esposito
    Always a pleasure doing business with these guys and they also hand wash your vehicle after they finish servicing your car | Read Full Review
    11/1/2025 12:00:00 AM | Google
  • ★★★★★ Michael Lanen
    Went in for service and repair, got a fair price for the work, and they did it quick, and they did it right. | Read Full Review
    11/1/2025 12:00:00 AM | Google
  • ★★★★★ Meredith Dion
    Scott made my decision to get a brand new Atlas an easy one. He was very knowledgeable about the car, upfront about pricing/options, and followed up on his day off to make sure everything went smoothly- a rarity these days. I appreciate my experience here. | Read Full Review
    11/1/2025 12:00:00 AM | Google
  • ★★★★★ Erika Illiano
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    11/1/2025 12:00:00 AM | Google
  • ★★★★★ Emily Nordhoff
    Jon and Chuck were great and hooked me up with a shuttle while my car was getting serviced. | Read Full Review
    11/1/2025 12:00:00 AM | Google
  • ★★★★★ Brian Hakala
    | Read Full Review
    11/1/2025 12:00:00 AM | Google
  • ★★★★★ Ronda Y.
    | Read Full Review
    11/1/2025 12:00:00 AM | Google
  • ★★★★★ Gen Stuff
    | Read Full Review
    11/1/2025 12:00:00 AM | Google
  • ★★★★★ Johnny Casual
    Great service performed in a timely manner. Literally everyone I encountered during drop off, while I was waiting and at pickup, made me feel like a very important customer! | Read Full Review
    11/1/2025 12:00:00 AM | Google
  • ★★★★★ Awais Haq
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    11/1/2025 12:00:00 AM | Google
  • ★★★★★ Amber Lenehan
    | Read Full Review
    11/1/2025 12:00:00 AM | Google
  • ★★★★★ Michael Cargcrillill.kristmacom
    | Read Full Review
    11/1/2025 12:00:00 AM | Google
  • ★★★★★ Joseph Previtera
    Always prompt and thorough! | Read Full Review
    11/1/2025 12:00:00 AM | Google
  • ★★★★★ Michael Keats
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    11/1/2025 12:00:00 AM | Google
  • ★★★★★ Patricia Hebert
    Always the best service. I would not bring my cat any place else. Thank you. | Read Full Review
    11/1/2025 12:00:00 AM | Google
  • ★★★★★ Luis Martinez
    As always, great service. Highly recommended. | Read Full Review
    11/1/2025 12:00:00 AM | Google
  • ★★★★★ Kent Pollock
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    11/1/2025 12:00:00 AM | Google
  • ★★★★★ Seth Brody
    Excellent service department | Read Full Review
    10/1/2025 12:00:00 AM | Google
  • ★★★★★ JHB
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    10/1/2025 12:00:00 AM | Google
  • ★★★★★ Nit Pat
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    10/1/2025 12:00:00 AM | Google
  • ★★★★★ Jim O'Neill
    | Read Full Review
    10/1/2025 12:00:00 AM | Google
  • ★★★★★ Glenn Robbins
    Another painless and well managed service experience with good communication, reasonable cost and no surprises. Colonial is a rare example how a dealership can be respected for the way they do business. | Read Full Review
    10/1/2025 12:00:00 AM | Google
  • ★★★★★ roy
    In and out so quick I didn't have time to get comfortable. Another positive experience | Read Full Review
    10/1/2025 12:00:00 AM | Google
  • ★★★★★ Sunil Warrier
    Friendly staff. Great service. Service manager Jon has always been helpful and very detailed | Read Full Review
    10/1/2025 12:00:00 AM | Google
  • ★★★★★ James Meek
    Cal Angus, the EV specialist, was very knowledgeable and helpful in the purchasing process. | Read Full Review
    10/1/2025 12:00:00 AM | Google
  • ★★★★★ Kevin Bracken
    Ryan in service was great. | Read Full Review
    10/1/2025 12:00:00 AM | Google
  • ★★★★★ Ted Girard
    Jon was responsive and very helpful. I got a loaner car immediately and they fixed my car within a few days. | Read Full Review
    10/1/2025 12:00:00 AM | Google
  • ★★★★★ Kim Kleine
    Staff are professional and friendly. Location is very convenient. The waiting room has 2 massage chairs. Need I say more? ?? | Read Full Review
    10/1/2025 12:00:00 AM | Google
  • ★★★★★ Marco Martines
    Great service experience. Well worth the drive! | Read Full Review
    10/1/2025 12:00:00 AM | Google
  • ★★★★★ Dianne Berry
    | Read Full Review
    10/1/2025 12:00:00 AM | Google
  • ★★★★★ wayne
    Service advisers extremely helpful. Job completed in record breaking time. | Read Full Review
    10/1/2025 12:00:00 AM | Google
  • ★★★★★ Leslie
    Colonial Volkswagon is an incredible dealership. Scott Bregnard is a fantastic sales person. He listened to my needs and was fully transparent with the deals that were being offered. He personally ensured everything was done to perfection for pick up of my new car. He did not try to upsell me on anything. He treated me fairly and is | Read Full Review
    10/1/2025 12:00:00 AM | Google
  • ★★★★★ Ju Yin Yang
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    10/1/2025 12:00:00 AM | Google
  • ★★★★★ Kathleen Fredo
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    10/1/2025 12:00:00 AM | Google
  • ★★★★★ John Fellian
    | Read Full Review
    9/1/2025 12:00:00 AM | Google
  • ★★★★★ Chuck Julian
    Service is thorough and courteous! | Read Full Review
    9/1/2025 12:00:00 AM | Google
  • ★★★★★ Charles Cornish
    | Read Full Review
    9/1/2025 12:00:00 AM | Google
  • ★★★★★ Elizabeth Marcotte
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    9/1/2025 12:00:00 AM | Google
  • ★★★★★ michael mathurin
    Always a pleasure working with Bill McGrath’s service dept at Westboro Colonial VW. | Read Full Review
    9/1/2025 12:00:00 AM | Google
  • ★★★★★ Jessica Howe
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    9/1/2025 12:00:00 AM | Google
  • ★★★★★ William Sullivan
    Great service great to deal with highly recommend. | Read Full Review
    9/1/2025 12:00:00 AM | Google
  • ★★★★★ Jeff Rouse
    Working with everyone at Colonial Volkswagen in Westborough is amazing! Kevin the sales manager is always present and does what he can to make sure the customer is taken care of! Marc was a fantastic salesperson! Highly recommend them! | Read Full Review
    9/1/2025 12:00:00 AM | Google
  • ★★★★★ Kathy Barron
    This was our first time at Colonial. Their staff was responsive and fixed my daughter's car in a timely manner. We will definitely use their services again. | Read Full Review
    9/1/2025 12:00:00 AM | Google
  • ★★★★★ Cara Annesi
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    9/1/2025 12:00:00 AM | Google
  • ★★★★★ Jeniene Matthews
    All of the staff were excellent, and our rep was especially professional, attentive, honest, and diligent. We had an excellent car service with Colonial Volkswagen and will gladly return. | Read Full Review
    9/1/2025 12:00:00 AM | Google
  • ★★★★★ Cathy Connor
    Excellent | Read Full Review
    9/1/2025 12:00:00 AM | Google
  • ★★★★★ Alisha Coleman
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    9/1/2025 12:00:00 AM | Google
  • ★★★★★ Nicky P
    Of all the different VW dealerships I've visited over the decades in different states (and countries!), hands down Colonial remains unbeaten. Always a fabulous experience whenever I need to visit for service. The team is exceptionally helpful, friendly, and accommodating. And I always know they'll look out for my car! Thanks, Colonia | Read Full Review
    9/1/2025 12:00:00 AM | Google
  • ★★★★★ Bilal El kaddouri
    | Read Full Review
    9/1/2025 12:00:00 AM | Google
  • ★★★★★ Stephen Martinez
    5/5 Stars! If you care about your car, take it to Colonial Volkswagen in Westborough! Colonial VW has the best staff and repair center in Massachusetts, full stop. Not only do they have VW Master Technicians working in their service center, the service staff are communicative and very friendly. They will get your car back to you in | Read Full Review
    9/1/2025 12:00:00 AM | Google
  • ★★★★★ Joana Hutton
    Colonial VW very professional and very receptive Instantly attended to my car and upon completion, with 3 kids and no other car to go get my car, they sent a driver to pick us. | Read Full Review
    9/1/2025 12:00:00 AM | Google
  • ★★★★★ SUSAN PIRIE
    John was excellent at communicating with me through the process of repairing my car. The repair and recall were done a lot faster than expected. | Read Full Review
    9/1/2025 12:00:00 AM | Google
  • ★★★★★ Brittny Medeiros
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    9/1/2025 12:00:00 AM | Google
  • ★★★★★ Jenna J
    I’ve been coming to Colonial Volkswagen of Westborough for years, and every single time, I make sure to book my annual oil change and car service with Jon Lacey, and for good reason! Jon is the definition of professional, knowledgeable, and reliable. He remembers my vehicle history, communicates clearly about what’s needed, and alway | Read Full Review
    9/1/2025 12:00:00 AM | Google
  • ★★★★★ David Lief
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    9/1/2025 12:00:00 AM | Google
  • ★★★★★ Brendan Gallagher
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    9/1/2025 12:00:00 AM | Google
  • ★★★★★ Anil Majmudar
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    9/1/2025 12:00:00 AM | Google
  • ★★★★★ Chris D
    Communicated with me every step of the way throughout the whole repair process | Read Full Review
    9/1/2025 12:00:00 AM | Google
  • ★★★★★ Wjam
    Best service department around , same people for over 10 years plus. That tells you something | Read Full Review
    9/1/2025 12:00:00 AM | Google
  • ★★★★★ Alex Goguen
    Jon was great as my service advisor. Kept me informed on every step and ensured all of my concerns and needs were addressed. The rest of the team was great in handling my car with respect. I can trust these people with my baby. | Read Full Review
    9/1/2025 12:00:00 AM | Google
  • ★★★★★ Thomas Hidalgo
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    9/1/2025 12:00:00 AM | Google
  • ★★★★★ Lisa Salvi
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    9/1/2025 12:00:00 AM | Google
  • ★★★★★ Marcia Bernet
    Great 12 month service experience here. Met at the entry and was able to enjoy a bright waiting area while my car was serviced. I was especially glad to get the MA inspection completed and a car wash with the scheduled service. | Read Full Review
    9/1/2025 12:00:00 AM | Google
  • ★★★★★ Melanie Applin Winfrey
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    9/1/2025 12:00:00 AM | Google
  • ★★★★★ Alexandra Curran
    We had bad experiences both with the service and sales team. We bought a used Tiguan from Colonial a few years back and continued to visit them for routine service. At one appointment, they did not screw the oil cap back on and when the check engine light came on, tried to blame my husband, accusing him of changing the oil himself. H | Read Full Review
    9/1/2025 12:00:00 AM | Google
  • ★★★★★ Karen Armenti
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    8/1/2025 12:00:00 AM | Google
  • ★★★★★ Abby Pastyrnak
    I've never had a better experience with a dealership. From sales to service, they are always topnotch. I recently switched out my lease and Marc made the whole process so seamless. I also worked with Kevin, Gina and Brendan, who were great as well. Both my husband and I get our cars serviced there and have had nothing but great exper | Read Full Review
    8/1/2025 12:00:00 AM | Google
  • ★★★★★ P Field
    I was just checking out the Volkswagen with no intention to lease or buy that day, my sister has one and loves it. Scott Bregnard is the best. There was no pressure, and he was so knowledgeable and nice. I found the Tiguan and color that I was looking for test drove and boom just like that paperwork was done on a Tuesday and I was dr | Read Full Review
    8/1/2025 12:00:00 AM | Google
  • ★★★★★ Farb Sklarb
    I am very happy with the service I have received from sales and service on the purchase of my new Volkswagen Golf. | Read Full Review
    8/1/2025 12:00:00 AM | Google
  • ★★★★★ brad graham
    Colonial VW was able to diagnose my cars problem quickly and offered me a loaner car until my car was repaired. Dillion, my service advisor was excellent. | Read Full Review
    8/1/2025 12:00:00 AM | Google
  • ★★★★★ david robinson
    | Read Full Review
    8/1/2025 12:00:00 AM | Google
  • ★★★★★ Zachary Price
    Our Sales Rep Scott Bregnard was fantastic! He listened, quickly let us test drive the two cars we wanted to see, and made the purchase process quick and easy on a Saturday morning. We are very happy with our new Tiguan and highly recommend Scott and his team! Thanks again! | Read Full Review
    8/1/2025 12:00:00 AM | Google
  • ★★★★★ Aamir Suleman
    Great service! | Read Full Review
    8/1/2025 12:00:00 AM | Google
  • ★★★★★ Craig Donahue
    From start to finish,the Colonial team was amazing! | Read Full Review
    8/1/2025 12:00:00 AM | Google
  • ★★★★★ Robert D'Eramo
    My first time at Colonial VW Westboro. Very impressed with dropping off the car and speaking with the technician (Jon) so early in the day. It made for a great rest of the day. The only issue was that the coffee machine was out of order in the waiting room. The granola bars were appreciated at such an early hour. The car was repaired | Read Full Review
    8/1/2025 12:00:00 AM | Google
  • ★★★★★ Taylor Borelli
    Everyone was super friendly and the work was done during a reasonable time! | Read Full Review
    8/1/2025 12:00:00 AM | Google
  • ★★★★★ William Zimmer
    One of the best service experiences I’ve ever had. We brought our car in without an appointment because the emergency light came on as we were heading to the airport. Dylan in the service department couldn’t have been kinder and more responsive, assuring us that they would fix what was wrong and we could leave the car there for 12 da | Read Full Review
    8/1/2025 12:00:00 AM | Google
  • ★★★★★ Tamara Mitchell
    | Read Full Review
    8/1/2025 12:00:00 AM | Google
  • ★★★★★ Rebecca Arsenault
    | Read Full Review
    8/1/2025 12:00:00 AM | Google
  • ★★★★★ Sebastian Witkowski
    Good place to purchase a vw car. Large selection, friendly sales rep and clean facility. Overall nothing to complain about. They matched the competition’s pricing to not loose business. Unsure if they would be this generous if I did not come prepared. I guess we won’t find until next time. Thanks! | Read Full Review
    8/1/2025 12:00:00 AM | Google
  • ★★★★★ Mark Lane
    Jon and his team are great. Communication was good and my car is fixed. Thank you!! | Read Full Review
    8/1/2025 12:00:00 AM | Google
  • ★★★★★ Shelby Wilson
    Service was amazing! I had a car emergency, Jon was able to squeeze me in and I had my car much faster than I thought. They were very communicative which I greatly appreciated. They even sent me videos of my car explaining the tests they ran and how they came to the diagnosis of what was wrong. I’m very grateful and appreciative, I d | Read Full Review
    8/1/2025 12:00:00 AM | Google
  • ★★★★★ Konstantin Dubin
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    8/1/2025 12:00:00 AM | Google
  • ★★★★★ Lauren Kane
    | Read Full Review
    8/1/2025 12:00:00 AM | Google
  • ★★★★★ Marita Rosen
    | Read Full Review
    8/1/2025 12:00:00 AM | Google
  • ★★★★★ James Stefanini
    Very professional staff | Read Full Review
    8/1/2025 12:00:00 AM | Google
  • ★★★★★ John Gniadek
    I've been a proud customer of this dealership for many year and several cars. The best service department of any dealership around. I recommend Colonial to everyone I talk to. | Read Full Review
    8/1/2025 12:00:00 AM | Google
  • ★★★★★ Cindy Jacobson
    Always do their best to help you to understand what's needed for service and why. It's always too expensive, but they did their best to find discounts that could be applied. Always pleasant and knowledgeable. | Read Full Review
    8/1/2025 12:00:00 AM | Google
  • ★★★★★ Arthur Ambrozio Pires
    Brought my Golf GTI mk8 in for my first 10k mile service and the team found a nail in my tire that I didn’t even know about. They fixed it right away and took care of everything quickly. Super professional, kept me updated, and got me back on the road with no hassle. Really appreciated the honest service — definitely recommend them! | Read Full Review
    8/1/2025 12:00:00 AM | Google
  • ★★★★★ Kris Johnson
    | Read Full Review
    8/1/2025 12:00:00 AM | Google
  • ★★★★★ George Mishchenko
    I recently bought Tiggy ‘25, one of the best experiences I had buying a new car. One star if off because of I had issues with service at this dealership in the past. | Read Full Review
    8/1/2025 12:00:00 AM | Google
  • ★★★★★ William Depa
    Unethical sales practices.. worked two deals on the same vehicle and played one buyer off another. Very slimy. | Read Full Review
    8/1/2025 12:00:00 AM | Google
  • ★★★★★ Kathlyn Garvey
    All of the staff was helpful, the service was prompt and they made sure I had everything I needed even after I took home my new car. Marc was wonderful helping choose a car and patient as we wanted to keep re-driving them. Would definitely recommend them for service and buying! | Read Full Review
    7/1/2025 12:00:00 AM | Google
  • ★★★★★ Wendy Swank
    Wish I bought my car from Colonial VW of Westboro!! I can’t say enough about how incredible my experience was. From start to finish, the service team over communicated and was beyond courteous. They provided a shuttle ride back to my house and also picked me up when my car was done! Dylan, on the service team, even coordinated a last | Read Full Review
    7/1/2025 12:00:00 AM | Google
  • ★★★★★ Jon Zabierek
    Went in to test drive a certified pre-owned ID.4 and was helped by Gus. He was exceptional in how he made me feel comfortable and made sure my voice was heard at the negotiating table. Will definitely recommend anyone looking to check out a car to give Colonial a try | Read Full Review
    7/1/2025 12:00:00 AM | Google
  • ★★★★★ Kevin Doucette
    Very fast and efficient and complete. | Read Full Review
    7/1/2025 12:00:00 AM | Google
  • ★★★★★ Katya Maiser
    I changed my service from another dealer here. I am pleased with the professionalism and technical expertise. | Read Full Review
    7/1/2025 12:00:00 AM | Google
  • ★★★★★ Joanne Bolanes
    Excellent service in a timely and efficient manner with professional service | Read Full Review
    7/1/2025 12:00:00 AM | Google
  • ★★★★★ Philip Barry
    Outstanding service department with knowledgeable technicians and service reps. Customer satisfaction is number one. | Read Full Review
    7/1/2025 12:00:00 AM | Google
  • ★★★★★ Roberta Obrien
    | Read Full Review
    7/1/2025 12:00:00 AM | Google
  • ★★★★★ Tamara Parseghian
    | Read Full Review
    7/1/2025 12:00:00 AM | Google
  • ★★★★★ John Williamson
    | Read Full Review
    7/1/2025 12:00:00 AM | Google
  • ★★★★★ Jon Gallardo
    I had a great! experience at the VW dealership in Westborough. I had the pleasure of working with Pierre Saliba, he was very helpful in the whole process and looked out for best interest with my new vehicle which I appreciated. Everyone else in the process of the purchase was very friendly and helpful. Will definitely recommend them. | Read Full Review
    7/1/2025 12:00:00 AM | Google
  • ★★★★★ David Yao
    Had a great experience at Colonial Volkswagen of Westborough. Thanks Dylan for providing quick service on my vehicle. The newly-washed car is working fine. | Read Full Review
    7/1/2025 12:00:00 AM | Google
  • ★★★★★ Drew Inglesi
    | Read Full Review
    7/1/2025 12:00:00 AM | Google
  • ★★★★★ John Scarlett
    Service Department was great. The team quickly diagnosed my daughter’s vehicle and had it back to us in a timely manner. | Read Full Review
    7/1/2025 12:00:00 AM | Google
  • ★★★★★ Susan Gorman
    Great service! Excellent explantations and progress reports. Billy, Dylan and the team are great at what they do - they keep our VWs safe and in excellent running order. | Read Full Review
    7/1/2025 12:00:00 AM | Google
  • ★★★★★ BrayM494 M
    Had the pleasure of working with Scott B. on purchasing a vehicle. Very knowledgeable on every topic that was discussed. Great experience. | Read Full Review
    7/1/2025 12:00:00 AM | Google
  • ★★★★★ Bob Mailman
    Excellent!!! Although their location is inconvenient for me, I will continue to bring my vehicle there due to their outstanding customer service and expertise!! Special shoutout to Jon in the service department, exceptional! | Read Full Review
    7/1/2025 12:00:00 AM | Google
  • ★★★★★ Scott Lindsay
    | Read Full Review
    7/1/2025 12:00:00 AM | Google
  • ★★★★★ Eduarda CostaGomes
    My service advisor was very nice. The service went as planned. Done in a timely manner. | Read Full Review
    7/1/2025 12:00:00 AM | Google
  • ★★★★★ Bob McGinnity
    The service was a great . Couldn't have been nicer. I always come here for my service. Bill and the staff are excellent I would recommend Colonial to everyone | Read Full Review
    7/1/2025 12:00:00 AM | Google
  • ★★★★★ Greg Orpen
    Impressed by the honesty of the service department's guidance. | Read Full Review
    7/1/2025 12:00:00 AM | Google
  • ★★★★★ Tom Witzel
    Always 100% satisfied with Colonial Service Dept. My 2018 Atlas is in good order as always thanks to Bill, Dillon and their tech support in the garage. | Read Full Review
    7/1/2025 12:00:00 AM | Google
  • ★★★★★ Peter Navarro
    I have bought 2 GTIs (2004/2021) from and have been going to Colonial for twenty years. Always great service. | Read Full Review
    7/1/2025 12:00:00 AM | Google
  • ★★★★★ Sergey Bukesov
    Great Service! Great communication and very fast service | Read Full Review
    7/1/2025 12:00:00 AM | Google
  • ★★★★★ Deborah Gurski
    | Read Full Review
    7/1/2025 12:00:00 AM | Google
  • ★★★★★ Sree Tenali
    Had a terrible experience at this dealership, found a car online and went to go see it in person (hour away). Sales rep Gus was super nice and helpful, however his sales manager was rude from the very beginning, saying things like “okay then don’t buy it” when bringing up other options of similarly priced cars to try and meet for the | Read Full Review
    7/1/2025 12:00:00 AM | Google
  • ★★★★★ JJ R
    I am always satisfied with the service department at Colonial VW. The Tech Advisors give good honest advice and explanations concerning the service recommendations, and the car is ready when promised. I have been a customer for many years. | Read Full Review
    6/1/2025 12:00:00 AM | Google
  • ★★★★★ Jenifer Ohanesian
    | Read Full Review
    6/1/2025 12:00:00 AM | Google
  • ★★★★★ Charlie Kunzelman
    From the first text message for more important to the delivery of the car to my driveway everyone from internet sales (Gina) to the in office salesperson (Patrick) to the business manager everyone was polite and professional. I would buy from this dealership without hesitation. No game. Fair out the door pricing. In and out wi | Read Full Review
    6/1/2025 12:00:00 AM | Google
  • ★★★★★ Dennis Radford
    Jon was very courteous and professional. He kept me informed about the repairs and inspection, and was very knowledgeable about the work being done. Thank you for the great service. | Read Full Review
    6/1/2025 12:00:00 AM | Google
  • ★★★★★ Ben Giust
    Great experience. Thanks to the team! | Read Full Review
    6/1/2025 12:00:00 AM | Google
  • ★★★★★ Karm F
    Extremely helpful staff & fair prices. | Read Full Review
    6/1/2025 12:00:00 AM | Google
  • ★★★★★ David Fay
    Great Service and follow up | Read Full Review
    6/1/2025 12:00:00 AM | Google
  • ★★★★★ Jeff Farrell
    Great Service! Had a tire fixed under a warranty claim and they took care of an open recall while I was there. Scheduling to appointment was as easy as could be! | Read Full Review
    6/1/2025 12:00:00 AM | Google
  • ★★★★★ Kevin Deppel
    Mike Lodowsky and the rest of the team at Colonial Volkswagen made my buying experience a breeze. Help, hardworking and made sure I had a pleasant experience. No unexpected charges or fees and everything was great! Easiest the best car buying experience I've had. | Read Full Review
    6/1/2025 12:00:00 AM | Google
  • ★★★★★ Kevin Cummings
    Service staff was friendly. The service technician was thorough in his inspection and with the service I was as there for. Kept my car clean and was given a complimentary wash as well. Excellent experience and I will be going for all future service. | Read Full Review
    6/1/2025 12:00:00 AM | Google
  • ★★★★★ Krysten Arthur
    Wonderful experience, which is why I have purchased multiple cars over the years through the team in Westborough | Read Full Review
    6/1/2025 12:00:00 AM | Google
  • ★★★★★ Anke Roost
    Great and very competent service! I’ve felt very well advised and supported ever since I decided to purchase a 2024 VW Tiguan. I had a minor issue with the microphone, which was resolved immediately. The car drives very smoothly and comfortably – I’m enjoying driving again! | Read Full Review
    6/1/2025 12:00:00 AM | Google
  • ★★★★★ Katherine Hanson
    Friendly, timely, super nice, helpful- Jon was great | Read Full Review
    6/1/2025 12:00:00 AM | Google
  • ★★★★★ Sonia Lisseth Luna
    Gus was an amazing help he was determined to help us find the perfect family car and he did just that we are so happy with our new Atlas Volkswagen | Read Full Review
    6/1/2025 12:00:00 AM | Google
  • ★★★★★ Lindsay Amateis
    Easy and efficient experiencing buying our car from here! Scott was very helpful and highly responsive-even after we had purchased our vehicle. Ask for Scott B to help with your purchase!! | Read Full Review
    6/1/2025 12:00:00 AM | Google
  • ★★★★★ Wendy Hendon
    Very friendly and competent. Dylan was efficient and knowledgeable checking me in and out. It was an enjoyable visit. Would rate 5 Stars! | Read Full Review
    6/1/2025 12:00:00 AM | Google
  • ★★★★★ Duke Danforth
    | Read Full Review
    6/1/2025 12:00:00 AM | Google
  • ★★★★★ Yan Zhao
    | Read Full Review
    6/1/2025 12:00:00 AM | Google
  • ★★★★★ William d
    I had work done and Jon Lacy was courteous and very efficient in keeping me infomed. I have a older VW routon and they were on top of it getting my yearly sticker and replacing a taillight housing needed to pass inspection. I will be using them for future work as needed. Bill Deveau | Read Full Review
    6/1/2025 12:00:00 AM | Google
  • ★★★★★ Eddie Fisher
    Real good dealership. Great people in service and sales. Where your business and satisfaction matter. | Read Full Review
    5/1/2025 12:00:00 AM | Google
  • ★★★★★ Lisa Clay
    Excellent service - above and beyond! | Read Full Review
    5/1/2025 12:00:00 AM | Google
  • ★★★★★ Clara K
    | Read Full Review
    5/1/2025 12:00:00 AM | Google
  • ★★★★★ Rob Neill
    Scott was great. Executed what was asked promptly and professionally. Only issue was trying to find the review portal which Google makes as confusing as humanly possble. | Read Full Review
    5/1/2025 12:00:00 AM | Google
  • ★★★★★ Islam El bakoury
    | Read Full Review
    5/1/2025 12:00:00 AM | Google
  • ★★★★★ Sadanand Warrier
    My car was in and out of the workshop with all recalls done well within the timeframe they said it would take. They also has a loaner ready for me. | Read Full Review
    5/1/2025 12:00:00 AM | Google
  • ★★★★★ Tracey Bigelow
    I have a 2004 VW Beetle and Colonial VW was able to program a new key for the car. I was told by multiple service technicians that it could not be done. I am very pleased to now have a new key that works properly!! Thank you Colonial VW! | Read Full Review
    5/1/2025 12:00:00 AM | Google
  • ★★★★★ Gilah Podell
    Excellent service. Dylan and service department are great and explain everything | Read Full Review
    5/1/2025 12:00:00 AM | Google
  • ★★★★★ Bill Lewis
    Always prompt and helpful. Amazing place | Read Full Review
    5/1/2025 12:00:00 AM | Google
  • ★★★★★ Ashley Lang
    Called with a problem, was able to come in immediately, it was fixed quickly and the loaner vehicle was great. Dylan and his team are great. | Read Full Review
    5/1/2025 12:00:00 AM | Google
  • ★★★★★ Neal Neslusan
    quick service, kept me up to date on the completion, friendly staff | Read Full Review
    5/1/2025 12:00:00 AM | Google
  • ★★★★★ Andrea Meade
    Great customer service and seamless transaction. My Salesman Marc and the Sales Manager were always available and made the process totally painless. Would highly recommend this dealership ! | Read Full Review
    5/1/2025 12:00:00 AM | Google
  • ★★★★★ Gilah Podell
    Excellent job done by Dylan and techs at Colonial VW. Very attentive and thorough | Read Full Review
    5/1/2025 12:00:00 AM | Google
  • ★★★★★ Karen Kent
    Excellent service and very kind personel. | Read Full Review
    5/1/2025 12:00:00 AM | Google
  • ★★★★★ Adam Lohnes Ashley Orlando
    | Read Full Review
    5/1/2025 12:00:00 AM | Google
  • ★★★★★ Todd V.
    Recently I had not one, but two exceptional car-buying experiences with Scott Bregnard at Colonial Volkswagen in Westborough, MA. Initially, I visited with my niece who was purchasing a Volkswagen Jetta. Scott's approach immediately stood out – he was professional, patient, and genuinely attentive to our needs. He took the time to wa | Read Full Review
    5/1/2025 12:00:00 AM | Google
  • ★★★★★ Steve T
    | Read Full Review
    5/1/2025 12:00:00 AM | Google
  • ★★★★★ Brian DeVasto
    Recently purchased a CPO Tiguan. Patrick was a terrific, knowledgeable sales person, and the rest of the staff contributed to a positive dealer experience! | Read Full Review
    5/1/2025 12:00:00 AM | Google
  • ★★★★★ Brian Terando
    | Read Full Review
    5/1/2025 12:00:00 AM | Google
  • ★★★★★ George Frantz
    Had our 2019 AllTrack in for repeated failure of window control unit at drivers door. (Rear window passenger side won't go up or down from driver's door switch) This has been fixed twice before (warranty) but failures keep occurring. Naturally, day I came in, it was functioning properly. Instead of sending me home until problem re | Read Full Review
    5/1/2025 12:00:00 AM | Google
  • ★★★★★ Matthew Pawelski
    | Read Full Review
    5/1/2025 12:00:00 AM | Google
  • ★★★★★ Mike Cullinan
    | Read Full Review
    5/1/2025 12:00:00 AM | Google
  • ★★★★★ Jason Marques
    This was the WORST car buying experience I've ever had. I felt completely ignored and bullied by the sales team into buying the SUV. I kept telling the salesman I wasn't ready to commit to the purchase at all. I felt like I couldn't go home unless I bought their vehicle (they actually hid my car fob so I couldn't leave). I was planni | Read Full Review
    5/1/2025 12:00:00 AM | Google
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