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Colonial Volkswagen of Medford

Colonial Volkswagen of Medford

★★★★★(262)read reviews
340 Mystic Avenue, Medford, MA 02155
(781) 350-3262 Ask About Our Service Specials!
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    SiriusXM: Enjoy SiriusXM in your vehicle and on the SXM App19Click for details
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    Get a 10% rebate by mail15 via a Volkswagen Visa® Prepaid Card16 (up to $300) when you purchase select Volkswagen Accessories between 04.01.26 and 06.30.26
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    Buy 3 Eligible Tires, Get the 4th for $15 Click for details
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    Get a $100 instant rebate 5 Click Here for Details

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Business Hours

Mon: 7:30 AM - 5:00 PMTues: 7:30 AM - 5:00 PMWed: 7:30 AM - 5:00 PMThur: 7:30 AM - 5:00 PMFri: 7:30 AM - 5:00 PMSat: 8:00 AM - 4:00 PMSun: Closed
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Customer Reviews

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  • ★★★★★ Cam Swirka
    Dan is the man! Great experience, easy to work with, professional. 5 stars! | Read Full Review
    4/17/2026 12:00:00 AM | Google
  • ★★★★★ Louis Angelo
    Volkswagen always have the best customer service | Read Full Review
    4/16/2026 12:00:00 AM | Google
  • ★★★★★ HILDA DOMINGOS
    Took us on time for the appointment. Marco Gomes was great and answered all our concerns | Read Full Review
    4/12/2026 12:00:00 AM | Google
  • ★★★★★ Laila
    Excellent service—they truly take great care of you and go above and beyond to secure the best deal possible. | Read Full Review
    4/12/2026 12:00:00 AM | Google
  • ★★★★★ Juan Herrera
    | Read Full Review
    4/12/2026 12:00:00 AM | Google
  • ★★★★★ michael bourque
    Service was effortless and was done before expected | Read Full Review
    4/9/2026 12:00:00 AM | Google
  • ★★★★★ Nenad Karapandza
    | Read Full Review
    4/9/2026 12:00:00 AM | Google
  • ★★★★★ Alyssa Servello
    My experience working with Dan in service was beyond amazing! He went above and beyond to help me and make the process of having my car worked on seamless. He was in constant contact keeping me updated and helped me every step of the way. I will only go to Colonial for my Atlas from here on out because of him! | Read Full Review
    4/4/2026 12:00:00 AM | Google
  • ★★★★★ Derrick
    Great service! the staff was awesome! | Read Full Review
    4/4/2026 12:00:00 AM | Google
  • ★★★★★ Suleiman Ali
    | Read Full Review
    4/4/2026 12:00:00 AM | Google
  • ★★★★★ Michael Dinwoodie
    Excellent service. Highly recommended. | Read Full Review
    4/3/2026 12:00:00 AM | Google
  • ★★★★★ Ryan Kelleher
    | Read Full Review
    4/3/2026 12:00:00 AM | Google
  • ★★★★★ Maryam Fathi
    | Read Full Review
    4/2/2026 12:00:00 AM | Google
  • ★★★★★ Margaret Samp
    | Read Full Review
    4/2/2026 12:00:00 AM | Google
  • ★★★★★ Linda Bellofatto Bellofatto
    This dealership is very efficient, people are very pleasant and easy to use . They are also very supportive and make dealing with car repairs much easier. | Read Full Review
    3/31/2026 12:00:00 AM | Google
  • ★★★★★ Paulo Pereira
    Service was great as always. Frank was communicative, friendly, and professional. Book an appointment with confidence. | Read Full Review
    3/31/2026 12:00:00 AM | Google
  • ★★★★★ Preston Gutelius
    The team quickly worked to take care of a few recalls I had on my 2022 ID.4. There was a minor issue with some clips being damaged on the exterior handle covers since they had to be removed and reinstalled under the multiple door handle recalls. With the clips broken off and/or damaged they felt loose with a little bit of movement re | Read Full Review
    3/31/2026 12:00:00 AM | Google
  • ★★★★★ Eleanor Neff
    Best dealership ive gotten a vehicle from and easy process. | Read Full Review
    3/29/2026 12:00:00 AM | Google
  • ★★★★★ Johann Winkler
    Amazing service. Polite and efficient. Highly recommended. | Read Full Review
    3/29/2026 12:00:00 AM | Google
  • ★★★★★ Brinda Sen
    | Read Full Review
    3/28/2026 12:00:00 AM | Google
  • ★★★★★ Grace Cassidy
    | Read Full Review
    3/25/2026 12:00:00 AM | Google
  • ★★★★★ Joseph O'Geen
    Frank was my service provider and great to work with. However I wish Volkswagen would institute a pre-check-in process so anyone can come in and drop off their vehicle or pick it up quickly without waiting. Also, don't expect anyone to order a Lyft in order to pick up your vehicle. Both times I've had my cars serviced here I've eit | Read Full Review
    3/25/2026 12:00:00 AM | Google
  • ★★★★★ Sunil Gangadharan
    Extremely rude woman who responded to my call. | Read Full Review
    3/25/2026 12:00:00 AM | Google
  • ★★★★★ Noah Lynch
    | Read Full Review
    3/24/2026 12:00:00 AM | Google
  • ★★★★★ Christian Mazraani
    Service didnt warn me about a no refund policy specifically on car keys. I tried to cancel same-day. The manager Rusty says "yeah sucks, nothing I can do about it". They run a great business, until they lack any ownership of responsibility for lack of transparency. They have no regard for my $400 loss on this order which I will not b | Read Full Review
    3/24/2026 12:00:00 AM | Google
  • ★★★★★ Chris Mazraani
    After ordering a duplicate key, I called within 3 hours of placing my $400 order in person. They first said they can surely refund it. They called back afterwards saying keys particularly cannot be refunded. There was no disclaimer of this policy. I asked to speak to Service Manager, Rusty, who said "yeah sucks, nothing I can do abou | Read Full Review
    3/24/2026 12:00:00 AM | Google
  • ★★★★★ safaa idmassaoud
    I had a great experience with Colonial Volkswagen of Medford! I recently purchased a Volkswagen Atlas, and the whole process was smooth and stress-free. A special thank you to Mr. Nacer and Ms. Kasey for their kindness, professionalism, and support. They made everything easy and were very helpful from start to finish. I truly appre | Read Full Review
    3/22/2026 12:00:00 AM | Google
  • ★★★★★ Mark Wall
    Excellent service ! Mark W. , Dorchester,Ma | Read Full Review
    3/22/2026 12:00:00 AM | Google
  • ★★★★★ Katie Ryan
    Frank did a great job! Had my car in and out quickly and was personable. | Read Full Review
    3/22/2026 12:00:00 AM | Google
  • ★★★★★ Chris Mazraani
    Exceptional staff, Danny B was very helpful this morning at Service. | Read Full Review
    3/18/2026 12:00:00 AM | Google
  • ★★★★★ Y T
    Awful dealership of people who just want your money. STAY AWAY!!!!!!!!!!!!! | Read Full Review
    3/18/2026 12:00:00 AM | Google
  • ★★★★★ Johnny Burke
    I had a very frustrating experience at Colonial Medford Volkswagen that felt both disorganized and disrespectful. After getting a flat tire, I had my car towed in and worked with Sean in the service department. I was initially told I couldn’t be helped and would need to come back Friday just to order a tire, even after explaining th | Read Full Review
    3/18/2026 12:00:00 AM | Google
  • ★★★★★ Nick
    I've been servicing my VW's for over 15 years with Colonial of Medford. This time, they dropped the bar. I had tire rotation and balancing done to my Atlas. However I noticed that at highway speeds the tires were not perfectly balanced and vibrating. I had to go back and ask for rebalancing. They explained that because what they did | Read Full Review
    3/17/2026 12:00:00 AM | Google
  • ★★★★★ Enno Becker
    Colonial solved our sensor problem and did the routine service very well. They paid for an Uber home when a part had to be ordered and provided good information and status updates | Read Full Review
    3/16/2026 12:00:00 AM | Google
  • ★★★★★ Cindy Graf
    Courteous Service | Read Full Review
    3/16/2026 12:00:00 AM | Google
  • ★★★★★ Bianca bacigalupo
    | Read Full Review
    3/16/2026 12:00:00 AM | Google
  • ★★★★★ Tom Sacco
    Very customer orientated | Read Full Review
    3/14/2026 12:00:00 AM | Google
  • ★★★★★ Maggy Rose Bell
    Car didn’t pass inspection in RI 6 weeks after purchase. Needs new brakes and rotors. No call back they just don’t care since it was more than 7 days after purchase. I’m out a $1000 terrible! | Read Full Review
    3/14/2026 12:00:00 AM | Google
  • ★★★★★ E Lee
    | Read Full Review
    3/12/2026 12:00:00 AM | Google
  • ★★★★★ Office ofMackeddyFils
    They keep this place clean! | Read Full Review
    3/10/2026 12:00:00 AM | Google
  • ★★★★★ Paige Watson
    Brought my car in last minute after it died and they quickly and kindly replaced the battery, as well as performed a check on the whole car and made the appropriate updates. Super grateful for their work! | Read Full Review
    3/7/2026 12:00:00 AM | Google
  • ★★★★★ John Breslin
    Had a great experience working with Josh Jeffres on the purchase of my new Golf R. From the moment I reached it out was low pressure and he and the team were friendly and helpful along the way. Would highly recommend this dealership to anyone considering a VW! | Read Full Review
    3/7/2026 12:00:00 AM | Google
  • ★★★★★ Keeyonte Myrtil
    | Read Full Review
    3/7/2026 12:00:00 AM | Google
  • ★★★★★ Carol Boyan
    Easy to book appointment. Service was on time and as expected. Dan did a great job. In and out within an hour for oil change. Highly recommend. | Read Full Review
    3/6/2026 12:00:00 AM | Google
  • ★★★★★ Javier Martinez
    | Read Full Review
    3/6/2026 12:00:00 AM | Google
  • ★★★★★ AJ
    Kevin was an absolute pleasure to work with and is really knowledgeable about every car on the lot! Highly recommend buying your next car from him! | Read Full Review
    3/3/2026 12:00:00 AM | Google
  • ★★★★★ Erin Matthews
    Dan was the best! He was so helpful and answered all my questions and concerns when it came to my vehicle, highly recommend! | Read Full Review
    3/3/2026 12:00:00 AM | Google
  • ★★★★★ Marianne grandmont
    Great people | Read Full Review
    2/26/2026 12:00:00 AM | Google
  • ★★★★★ chris demeo
    Josh was a very helpful sales person helped me get a fairly good deal, no pressure, I would highly recommend Colonial of Medford | Read Full Review
    2/25/2026 12:00:00 AM | Google
  • ★★★★★ justin kemler
    Great experience buying here. Steven T answered all my questions & made the process easy. From reception to finance everybody I dealt with was friendly & professional. | Read Full Review
    2/25/2026 12:00:00 AM | Google
  • ★★★★★ Erin Gallant
    I always have great experiences here! Danny was super helpful when I came in for a recall service recently, and also helped me with an issue I was having. Also worth noting, I live closer to Kelly VW and due to multiple problems I experienced with their mechanics and service manager, I will happily drive here for peace of mind! | Read Full Review
    2/25/2026 12:00:00 AM | Google
  • ★★★★★ Kenneth Roos
    Frank DaSilva was great!! This dealership always goes above and beyond. | Read Full Review
    2/25/2026 12:00:00 AM | Google
  • ★★★★★ Amin Najjar
    | Read Full Review
    2/24/2026 12:00:00 AM | Google
  • ★★★★★ Jean Robintz Jean
    | Read Full Review
    2/24/2026 12:00:00 AM | Google
  • ★★★★★ Caroline Scherer
    | Read Full Review
    2/24/2026 12:00:00 AM | Google
  • ★★★★★ Ron Wilson
    I was visiting from NJ and needed emergency service on my car on a Friday night. I left it in the lot at night and left my key in their dropbox. I got a call promptly the next morning (Saturday) and they squeezed me into their schedule and serviced my vehicle that same morning. I was back on the road before noon. Really prompt an | Read Full Review
    2/23/2026 12:00:00 AM | Google
  • ★★★★★ Hannah DeCew
    | Read Full Review
    2/23/2026 12:00:00 AM | Google
  • ★★★★★ Meghan Bierenbroodspot
    We bought a Jetta 2026 SE last week! When you go, only ask for Steve! He answered every single one of my many questions about multiple different vehicles. He patiently spent 4 hours with me to decide through a few different vehicles. I left with a car that is perfect for my needs! If you go, make sure to ask for Steve! | Read Full Review
    2/23/2026 12:00:00 AM | Google
  • ★★★★★ catie wolstromer
    | Read Full Review
    2/23/2026 12:00:00 AM | Google
  • ★★★★★ Sallie Jordan
    Whenever I have a trip to Colonial VW I am always well taken care of - service is efficient and usually does not take that long as I like to wait for my car, plus the Service Rep, Tom, is most cordial and always explains things completely.. | Read Full Review
    2/23/2026 12:00:00 AM | Google
  • ★★★★★ Aimee Magner
    | Read Full Review
    2/23/2026 12:00:00 AM | Google
  • ★★★★★ Jesse Jean
    Just purchased a vehicle from VW Medford and the whole experience was excellent from start to finish. The sales staff was knowledgeable, low-pressure, and truly helpful—they listened to what I was looking for and made the process straightforward and enjoyable. No games, just good guidance through the test drive and selection. A big t | Read Full Review
    2/23/2026 12:00:00 AM | Google
  • ★★★★★ AdamChristopher82
    Very detailed, reliable | Read Full Review
    2/18/2026 12:00:00 AM | Google
  • ★★★★★ LINGLING FANG
    | Read Full Review
    2/16/2026 12:00:00 AM | Google
  • ★★★★★ AT 12
    | Read Full Review
    2/16/2026 12:00:00 AM | Google
  • ★★★★★ Lillian O
    I cannot say enough amazing things about my experience with Steven Tkaczyk and David Mauricio! This was hands down the smoothest, easiest, and most enjoyable car-buying process I have ever had. From start to finish, everything felt seamless and stress-free. Kevin was incredibly patient, and extremely knowledgeable about the car I pu | Read Full Review
    2/16/2026 12:00:00 AM | Google
  • ★★★★★ Pablo Windhausen
    | Read Full Review
    2/16/2026 12:00:00 AM | Google
  • ★★★★★ Chris Butts
    Today my wife got service at Colonial VW - because we live in the same town and it was convenient. For this review, it is important to understand that the dealer has service specials online. $114.95 oil change is offered and 15% off for midweek service. My wife booked an appointment online for Thursday service and when she went in | Read Full Review
    2/11/2026 12:00:00 AM | Google
  • ★★★★★ Samantha King
    | Read Full Review
    2/9/2026 12:00:00 AM | Google
  • ★★★★★ David Nickel
    Dan Goodman went above and beyond to ensure my experience, from beginning to end, was a positive one. Thanks again Dan! | Read Full Review
    2/4/2026 12:00:00 AM | Google
  • ★★★★★ Astride Lisenby
    Frank was great! | Read Full Review
    2/4/2026 12:00:00 AM | Google
  • ★★★★★ Sarah Restrepo
    | Read Full Review
    2/2/2026 12:00:00 AM | Google
  • ★★★★★ Elsa Konig
    Frank made everything seem so easy and straighforward. The area where I waited was also very comfortable, with internet (I could work), coffee and snacks. Overall, excellent and highly recommended. | Read Full Review
    2/2/2026 12:00:00 AM | Google
  • ★★★★★ Martin Cox
    Excellent Sales and Service, always take my 2016 Golf R here. Only dealer I will let work on the car. The techs are great and the video diagnostic they send you is a really cool idea. | Read Full Review
    2/2/2026 12:00:00 AM | Google
  • ★★★★★ Andy Liebman
    Where some other local dealers didn't want to update the software in my ID.4 due to cars they had accidentally disabled, Colonial got the job done in just a few hours. Furthermore, the service and parts folks worked with me to buy a Tesla/NACS adapter in their online store and put it in my car so that I could pick up the vehicle fro | Read Full Review
    2/2/2026 12:00:00 AM | Google
  • ★★★★★ Eric Mercado
    Quick and effective service | Read Full Review
    2/2/2026 12:00:00 AM | Google
  • ★★★★★ Michael Harrison
    Great service and sakes department | Read Full Review
    2/2/2026 12:00:00 AM | Google
  • ★★★★★ Josh Stephano
    I recently leased an Atlas Cross Sport from VW of Medford and had as smooth of an experience as possible. Walking into the dealership I knew which vehicle I wanted so it was more of a "getting the numbers right" process. I initially arrived at the dealership late on a Saturday and Kasey assisted with a quick test drive. Returning a f | Read Full Review
    2/2/2026 12:00:00 AM | Google
  • ★★★★★ Layla Williams
    Sean was great! I came here for an oil change and was out within an hour. Sean even helped me get my Tigan registered on the Volkswagen app. Truly a help and seamless process. This is my second time here and I will be coming back! | Read Full Review
    2/2/2026 12:00:00 AM | Google
  • ★★★★★ Sousa Brum
    Excellent Service. Greg Cohen really went above and beyond for my recent car deal as he did on other occasions. From start to finish, everything was perfect and he offered the best advice I have come across in my time purchasing/leasing vehicles. A very knowledgeable, honest, and true salesperson. Highly recommended and for sure will | Read Full Review
    2/2/2026 12:00:00 AM | Google
  • ★★★★★ Polikron Sava
    | Read Full Review
    2/2/2026 12:00:00 AM | Google
  • ★★★★★ Judith Kane
    my first interaction was over the phone with dan. He was very nice and not pushy at all. He then transferred me to Kasey on the Sales floor who was also wonderful. I bought my car there and it was no stress and a wonderful experience. I am 70 years old and have bought many cars in my life and this was one of my best experiences ever. | Read Full Review
    2/2/2026 12:00:00 AM | Google
  • ★★★★★ AD P
    My go-to VW dealer. I trust no other dealer with servicing my Golf R. | Read Full Review
    2/2/2026 12:00:00 AM | Google
  • ★★★★★ Kari Cronrath
    My Volkswagen broke down and was towed to Colonial Volkswagen. During a stressful time, Colonial was there for me to make it easy as possible. From the beginning Lydia was communicative and showed true care in when it came time to help me. She was prompt and kept me updated. I worked with Frank, who also made my experience 10/10. Fra | Read Full Review
    2/2/2026 12:00:00 AM | Google
  • ★★★★★ Elizabeth Sosa
    | Read Full Review
    2/2/2026 12:00:00 AM | Google
  • ★★★★★ David DeFilippo
    The car had the 130K service. no issues found . I am a regular customer. | Read Full Review
    2/2/2026 12:00:00 AM | Google
  • ★★★★★ Daniel Klein
    I purchased my 2024 VW Taos here and the sales process was smooth, which is why I’m giving two stars. At 10,000 miles, after my first service, the car overheated shortly after pickup. I discovered the coolant cap had not been secured, causing coolant to spill. The vehicle had to be towed back. The dealership apologized and covered th | Read Full Review
    2/2/2026 12:00:00 AM | Google
  • ★★★★★ Chuzel Léa
    I had an appointment to repair a side mirror. I was detailed on the phone and gave the VIN number of my car. Upon arrival, I am told that I should have ordered the parts myself. Fine if this is how they do things there but please let your customers know on the phone so they don't waste their time. They went on to quote me the parts f | Read Full Review
    2/2/2026 12:00:00 AM | Google
  • ★★★★★ Benita Comeau
    I had a very positive experience here- folks were polite & kind and took care of my VW Bug! :) | Read Full Review
    1/4/2026 12:00:00 AM | Google
  • ★★★★★ Veljko Gucic
    Great service, fast and efficient. | Read Full Review
    1/4/2026 12:00:00 AM | Google
  • ★★★★★ Dovran Allayev
    | Read Full Review
    1/2/2026 12:00:00 AM | Google
  • ★★★★★ Maycol Marroquin
    Muy buenos eficientes y ayudan a todo tipo de persona sea del país que seas son muy buenos recomendados | Read Full Review
    1/2/2026 12:00:00 AM | Google
  • ★★★★★ Damaris
    | Read Full Review
    1/2/2026 12:00:00 AM | Google
  • ★★★★★ Sally Brewster
    I am totally pleased with the level of workmanship and the constant communication from Colonial Volkswagen. | Read Full Review
    1/2/2026 12:00:00 AM | Google
  • ★★★★★ Maria Tsaousidis
    | Read Full Review
    1/2/2026 12:00:00 AM | Google
  • ★★★★★ Stiven Martins
    Hilton Andrade demonstrates deep knowledge of the vehicles, features, financing options, and market trends, helping customers make informed decisions. | Read Full Review
    1/2/2026 12:00:00 AM | Google
  • ★★★★★ Paul Hardy
    I called on a whim due to Colonial VW being of close proximation to where my car was laid up. The woman who answered the phone in service was personal & made me feel so much at ease. The person I spoke w/ handling the work also made me feel at ease, as he provided knowledge of the work as if they deal w/ it all the time. The work was | Read Full Review
    1/2/2026 12:00:00 AM | Google
  • ★★★★★ Greg M
    Frank in the service department was very helpful. I really appreciate the videos showing and explaining what needs to be done, and the 'after' video showing what was done. (I do wish they were both accessible afterwards so I could see the before/after back to back.) | Read Full Review
    1/2/2026 12:00:00 AM | Google
  • ★★★★★ Beth Compson
    Excellent service department! Easy to schedule appoint and Frank, service professional, was helpful and accommodated all my requests. Would highly recommend VW Medford! | Read Full Review
    1/2/2026 12:00:00 AM | Google
  • ★★★★★ Ginger Turner
    | Read Full Review
    1/2/2026 12:00:00 AM | Google
  • ★★★★★ Casey D
    | Read Full Review
    1/2/2026 12:00:00 AM | Google
  • ★★★★★ Ronnel Ferrer
    | Read Full Review
    1/2/2026 12:00:00 AM | Google
  • ★★★★★ Jana Potic
    | Read Full Review
    1/2/2026 12:00:00 AM | Google
  • ★★★★★ John M.
    | Read Full Review
    1/2/2026 12:00:00 AM | Google
  • ★★★★★ Jackie Baker
    We had a fantastic experience purchasing our Atlas at Coastal VW with our sales person Chris Ryan. We knew what car we wanted to test drive and were able to drive within minutes. We knew we wanted to purchase and had our numbers and a purchase agreement quickly. Chris was very personable and didn’t try to talk us into anything else o | Read Full Review
    1/2/2026 12:00:00 AM | Google
  • ★★★★★ Alex Leo
    Had an awesome experience with the service department at Colonial Volkswagen of Medford. This is the place to go when your car needs service; I highly recommend! Their team is very professional, knowledgeable, and helpful! Big thank you to Dan!! And shout out to Gerry and Sean! | Read Full Review
    1/2/2026 12:00:00 AM | Google
  • ★★★★★ Ricardo Hopker
    Lídia was extremely rude for no reason when trying to schedule a maintenance appointment. | Read Full Review
    1/2/2026 12:00:00 AM | Google
  • ★★★★★ Nicholas Johnson
    Would be great if the parts dept would have told me my car key was going to take 15+ business days not the original 5 business days. Now I have no car it’s stuck in a parking lot and no one at this place cares. If you’re not buying a new car from them look elsewhere | Read Full Review
    1/2/2026 12:00:00 AM | Google
  • ★★★★★ Christopher MacDonald
    Dan was great as he communicated quickly and efficiently. Service was straightforward and pain free. | Read Full Review
    12/2/2025 12:00:00 AM | Google
  • ★★★★★ Susan Stone
    Always professional! | Read Full Review
    12/2/2025 12:00:00 AM | Google
  • ★★★★★ Taí Nogueira Tudão
    | Read Full Review
    12/2/2025 12:00:00 AM | Google
  • ★★★★★ Daniel Clarke
    Dan Swartz is the best. Thank you as always. | Read Full Review
    12/2/2025 12:00:00 AM | Google
  • ★★★★★ Yves Lamitie
    My experience was great. Dropped my car off in the morning and was offered an Uber ride home from dealership. Then they had my car ready before the day was over, quick and easy process overall! | Read Full Review
    12/2/2025 12:00:00 AM | Google
  • ★★★★★ Valerie Bartolo
    Dan(with the beard ) and Rusty were very helpful and accommodating!!!...thank you again! | Read Full Review
    12/2/2025 12:00:00 AM | Google
  • ★★★★★ Gianna Y Gennetti
    | Read Full Review
    12/2/2025 12:00:00 AM | Google
  • ★★★★★ William Colangelo
    Bought my car in for pre-purchase inspection. Inspection notes were clear, well done, and not rushed. All done on the day before Thanksgiving, too. Frank was a huge help in scheduling my service and even did all the warranty claims for my car so that I didn't have to. | Read Full Review
    12/2/2025 12:00:00 AM | Google
  • ★★★★★ Jason Owens
    | Read Full Review
    12/2/2025 12:00:00 AM | Google
  • ★★★★★ Sam Moussaoui
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    12/2/2025 12:00:00 AM | Google
  • ★★★★★ Angela Foss
    Colonial VW of Medford is terrific. I have been servicing my car there since 2012 and find everyone in the dealership friendly, helpful, and professional. | Read Full Review
    12/2/2025 12:00:00 AM | Google
  • ★★★★★ Eduardo Lemes
    I leased a new car with Keven Umana, assisted by Finance Manager Stephanie Trevisone. They were amazing. I hate dealers and their theatrical negotiations, and VW Medford was nothing about that. Staff is great, dealer is convenient located close to Boston. 100% recommended! | Read Full Review
    12/2/2025 12:00:00 AM | Google
  • ★★★★★ Stive Montrond
    Trey did me a great service , informed me of everything , very friendly and professional , from the beginning I knew I was in great hands , will definetely recommend to other people and will be coming back to get another car. | Read Full Review
    12/2/2025 12:00:00 AM | Google
  • ★★★★★ Ellie Hoffmeister
    This was by far the best car-buying experience I’ve ever had! I worked with Jack, and he was incredibly friendly, helpful, and never made me feel pressured at any point. I’d definitely recommend Coastal VW to anyone looking for their next car! | Read Full Review
    12/2/2025 12:00:00 AM | Google
  • ★★★★★ Jack Farren
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    12/2/2025 12:00:00 AM | Google
  • ★★★★★ william stockwell
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    12/2/2025 12:00:00 AM | Google
  • ★★★★★ Robert Giacalone
    Had a great experience with Dan in service at Colonial VW of Medford! He made my service visit very easy and pleasant. I highly recommend Dan and Colonial Volkswagen of Medford to anyone looking to service their vehicle. | Read Full Review
    12/2/2025 12:00:00 AM | Google
  • ★★★★★ Linda Daly
    In October my car was totalled by someone looking for a parking space. Dealing with a totalled car, insurance payment, and shopping for a new car was stressful. That situation changed immediately once my son visited Colonial VW of Medford. Caduste Michaud greeted my visibly agitated son, listened to his requests, and exceeded our | Read Full Review
    12/2/2025 12:00:00 AM | Google
  • ★★★★★ Leduanis Cartaya
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    12/2/2025 12:00:00 AM | Google
  • ★★★★★ Maciel Camacho
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    11/2/2025 12:00:00 AM | Google
  • ★★★★★ Shanita
    The staff is wonderful and the place is clean. I cant see myself going anywhere else...BEST CAR DEALERSHIP VERY!!! | Read Full Review
    11/2/2025 12:00:00 AM | Google
  • ★★★★★ William Lynch
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    11/2/2025 12:00:00 AM | Google
  • ★★★★★ Asraf Talukdar
    I recently purchased a car for my son, and I couldn’t be happier with the experience! The entire process was smooth, transparent, and stress-free from start to finish. Nesser Jalal and Greg Cohen were incredibly helpful, professional, knowledgeable, and patient in answering all my questions. The car was exactly as described excellen | Read Full Review
    11/2/2025 12:00:00 AM | Google
  • ★★★★★ Samer Sherif
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    11/2/2025 12:00:00 AM | Google
  • ★★★★★ Jeanne Caruso
    My experiences at Colonial VW Medford have always been positive. I worked with Dan on my last visit for a broken trunk lock. He was very nice, got me a ride to work & kept me updated with progress & price. I will always come back to Colonial VW for any future issues. | Read Full Review
    11/2/2025 12:00:00 AM | Google
  • ★★★★★ Shakes 617
    Brought my vehicle in for a maintenance service. They sent me a video about the service they did on my car ( that was awesome) I even got a free car wash with the service ???????? I would highly recommend this dealership to my friends and family. | Read Full Review
    11/2/2025 12:00:00 AM | Google
  • ★★★★★ Claire Williamson
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    11/2/2025 12:00:00 AM | Google
  • ★★★★★ Jennifer Herrera
    Steve Warren was an excellent salesman who helped me lease my 2025 Volkswagen Tiguan! He was knowledgeable, attentive, and never pushy. Steve made the process smooth and provided just the right guidance to help me choose the best option. Thank you, Steve! | Read Full Review
    11/2/2025 12:00:00 AM | Google
  • ★★★★★ Alicia G
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    11/2/2025 12:00:00 AM | Google
  • ★★★★★ Amanda N
    Keven Umana is a top notch Sales Consultant who took the pain out of buying a car and made it a pleasurable experience. I'm so grateful he was upfront, but not in a pushy way, attentive to my interests and thoughtful from first step in the door to walking out so I could drive my new VW Atlas home!!! Thank you so much for everything. | Read Full Review
    11/2/2025 12:00:00 AM | Google
  • ★★★★★ Larry Kelly
    We just bought a 2024 Tiguan SE from Colonial VW Medford. Really nice car. Salesrep Josh Jeffres couldn't have been nicer. | Read Full Review
    11/2/2025 12:00:00 AM | Google
  • ★★★★★ Eric Esteves
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    11/2/2025 12:00:00 AM | Google
  • ★★★★★ James Poplawski
    I feel that Steve treated me fairly and honestly. Things I didn't expect from a car salesman. But was pleasantly surprised. Thanks Steve, your a good man. | Read Full Review
    11/2/2025 12:00:00 AM | Google
  • ★★★★★ Manuel Rendon
    Ha sido una gran experiencia por parte del equipo tan profesional de ventas muy buena atención y satisfacción por la atención muchas gracias | Read Full Review
    11/2/2025 12:00:00 AM | Google
  • ★★★★★ Meghan Kean
    Dan and the service center team are so wonderful! I came in without an appointment and they had my car fixed by the end of the day. So fast and so kind. | Read Full Review
    11/2/2025 12:00:00 AM | Google
  • ★★★★★ Jackie Peszynski
    Dan did an amazing job servicing my car. I brought it in with a check engine light on a Friday afternoon, and had been told they may not be able to get to my car until Monday since it was busy that day. I got a call and video explanation of what he found within 2 hours, and he replaced my battery within an hour of getting my approval | Read Full Review
    11/2/2025 12:00:00 AM | Google
  • ★★★★★ Sam MacNaughton
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    11/2/2025 12:00:00 AM | Google
  • ★★★★★ Tom Sacco
    Fast and reliable | Read Full Review
    11/2/2025 12:00:00 AM | Google
  • ★★★★★ Tina G.
    The great service experience started with Frank DaSilva, this was my first time there and he was super pleasant and professional | Read Full Review
    11/2/2025 12:00:00 AM | Google
  • ★★★★★ Thomas Batchelder
    Very helpful and attentive service staff, and a fast turn-around time. | Read Full Review
    11/2/2025 12:00:00 AM | Google
  • ★★★★★ Erik Szyska
    For a check engine light they quoted me $7,800 dollars with not a lot of explanation or details. This issue was also covered by VW emissions warranty for 10 years and this happened just outside of that warranty period apparently. It's also note worthy that I keep getting emails about trading in my car to get a new one from them. | Read Full Review
    11/2/2025 12:00:00 AM | Google
  • ★★★★★ Tracey Botchie
    Pushed me off the service schedule repeatedly for warranty work, would not provide warranty covered loaner, then pushed me so far out my warranty expired. So I started using another dealer to do my service work, who just found that the whole rear brake system Colonial replaced less than 3 years ago needs to be replaced! These parts | Read Full Review
    11/2/2025 12:00:00 AM | Google
  • ★★★★★ aissata cherif
    I feel very special. The customer service was excellent—thank you! Sean was great; he explained the text message you receive when you come in for service, and he even noticed and mentioned my back brake issue, which I was able to fix thanks to him. Thank you, Sean! | Read Full Review
    10/2/2025 12:00:00 AM | Google
  • ★★★★★ Kwonhyeon Kim
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    10/2/2025 12:00:00 AM | Google
  • ★★★★★ Gloria Meneses
    Professional, speedy responses and excellent services delivered! | Read Full Review
    10/2/2025 12:00:00 AM | Google
  • ★★★★★ Kathleen Dailey
    Frank has always been extremely pleasant to work with! I appreciate it very much when I am able to have him as a service representative! | Read Full Review
    10/2/2025 12:00:00 AM | Google
  • ★★★★★ Cecile Goro
    I have never had such an incredible and positive experience at a car dealership before. Nasseer was amazing and explained everything to me, as well as addressed all my concerns. I’m so happy with my purchase and experience! | Read Full Review
    10/2/2025 12:00:00 AM | Google
  • ★★★★★ Miguel Bennasar
    Great on time service with very nice waiting area with amenities. | Read Full Review
    10/2/2025 12:00:00 AM | Google
  • ★★★★★ Catie Coumounduros
    Great customer service in parts & service! Dan and his team helped me out greatly - I ordered a new fuel cap and did not have an appointment to install it but they helped me out regardless to install the fuel cap properly that day. Thank you Colonial VW team! I will definitely come back for service in the future. | Read Full Review
    10/2/2025 12:00:00 AM | Google
  • ★★★★★ Tara LaRosa
    Excellent service! Everyone is so kind and I've never had a problem. | Read Full Review
    10/2/2025 12:00:00 AM | Google
  • ★★★★★ Melisa Lai-Becker
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    10/2/2025 12:00:00 AM | Google
  • ★★★★★ Belle Smith
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    10/2/2025 12:00:00 AM | Google
  • ★★★★★ Jesse Gasbarro
    Knowledgeable and able to answer all of my questions | Read Full Review
    10/2/2025 12:00:00 AM | Google
  • ★★★★★ Haley Flint
    Ask for the pricing before they do work! I explicitly asked that they call and let me know the costs before I went ahead with work and and they chose not disclose the labor costs which were about $400 more than the expected $300 they informed me of on the phone. They were not transparent about labor/ parts costs even though I asked f | Read Full Review
    10/2/2025 12:00:00 AM | Google
  • ★★★★★ Kostas Maherakis
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    9/2/2025 12:00:00 AM | Google
  • ★★★★★ Animesh Patil
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    9/2/2025 12:00:00 AM | Google
  • ★★★★★ James Brunger
    Second time I purchased a car from Colonial in Medford. Greg Cohen was an outstanding sales professional who knows the full view of the GTI models including the differences between European and US models. He listened attentively, was efficient with my time, and did a lot of work both prior to my arrival and in getting the car and | Read Full Review
    9/2/2025 12:00:00 AM | Google
  • ★★★★★ Dave R.
    Dan and the service team did a great job. Car is running well! | Read Full Review
    9/2/2025 12:00:00 AM | Google
  • ★★★★★ Eli Polonsky
    They took my car in for repair immediately without an appointment, as it was towed in over the weekend. The repair was done expediently, and everything went smoothly regarding the visit. | Read Full Review
    9/2/2025 12:00:00 AM | Google
  • ★★★★★ Gift Mtileni
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    9/2/2025 12:00:00 AM | Google
  • ★★★★★ Drew Orcutt
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    9/2/2025 12:00:00 AM | Google
  • ★★★★★ nikhil renukuntla
    Best Service!! | Read Full Review
    9/2/2025 12:00:00 AM | Google
  • ★★★★★ Rich Marino (Rich)
    Found a car at a price for me. Steve Warren was my sales associate and he was as helpful as can be. Did decide to purchase a vehicle after dealing with Steve and taking it for a test. Could recommend him to anyone who is exploring the new car market. | Read Full Review
    9/2/2025 12:00:00 AM | Google
  • ★★★★★ Liang Zhang
    Professional Service! Very impressive! | Read Full Review
    9/2/2025 12:00:00 AM | Google
  • ★★★★★ Judi Dwyer
    Great service | Read Full Review
    9/2/2025 12:00:00 AM | Google
  • ★★★★★ Andreza Godoy
    Very good ?? | Read Full Review
    9/2/2025 12:00:00 AM | Google
  • ★★★★★ Enno Becker
    I had a great service experience, in and out on time, no surprises, and decent internet so I could work while I was waiting. | Read Full Review
    9/2/2025 12:00:00 AM | Google
  • ★★★★★ Nondita Correa Mehrotra
    Dan was very helpful with the service and was prompt and communicative with the work that had to be done. | Read Full Review
    9/2/2025 12:00:00 AM | Google
  • ★★★★★ Marissa Rifkin
    We had such a great experience at Colonial VW of Medford, especially working with Paul Lazzaro! From start to finish, he was patient, easy to talk to, and always kept us updated. He really took the time to answer all our questions and made sure we got a great deal on the ID.4 Pro. Couldn’t be happier—highly recommend checking them ou | Read Full Review
    9/2/2025 12:00:00 AM | Google
  • ★★★★★ Lisa Haley
    We have leased several cars from Colonial Volkswagen and have always gotten great service. This time was no different. Greg is very attentive and detail oriented and always makes the experience great! Lisa Haley | Read Full Review
    9/2/2025 12:00:00 AM | Google
  • ★★★★★ D. A. Burroughs
    Kasey, Stephanie and the whole team at Colonial VW of Medford were extremely kind and professional. I truly hate car shopping, but they created a welcoming environment and truly personified what customer service is all about. Check them out for a great experience. | Read Full Review
    9/2/2025 12:00:00 AM | Google
  • ★★★★★ Y T
    If I could give this place zero stars, I would They lied to me about my lease, and made me pay $1000 extra dollars when they never did that was part of the deal. Also they promised to reimburse my first car inspection, which they never did. They just want your money, no consideration for the customer. They tried to contact me and | Read Full Review
    9/2/2025 12:00:00 AM | Google
  • ★★★★★ Alex Rossi
    I recently bought one of the remaining 2015 Golf SportWagon TDIs from Colonial VW. This is my 5th VW (all Jettas before this purchase) and my second TDI. I usually get a manual transmission but wanted the options available in a higher trim line, which offer the DSG gearbox in its place. While I can't rip through the gears like bef | Read Full Review
    8/2/2025 12:00:00 AM | Google
  • ★★★★★ Mary Clare McGraw
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    8/2/2025 12:00:00 AM | Google
  • ★★★★★ Troy RIchard
    Very Friendly Customer Service, Quick turnaround time. | Read Full Review
    8/2/2025 12:00:00 AM | Google
  • ★★★★★ Jeanne Craigie
    I brought my car in for one year checkup and a sticker and repair of faulty gas cover plate…Tom the service representative was excellent , a warm early morning greeting and very knowledgeable and patient . I love coming to this dealership got to see my sales person Paul Lazzaro…had me in and out in an hour and the car washed! 5 stars | Read Full Review
    8/2/2025 12:00:00 AM | Google
  • ★★★★★ George Ioakim
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    8/2/2025 12:00:00 AM | Google
  • ★★★★★ Chris Busold
    Purchased a 2025 Atlas. Josh and the team were great. Very patient answering questions as we came in several times to check out different trims and options. | Read Full Review
    8/2/2025 12:00:00 AM | Google
  • ★★★★★ Candis Piwinski
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    8/2/2025 12:00:00 AM | Google
  • ★★★★★ Ines Zalduendo
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    8/2/2025 12:00:00 AM | Google
  • ★★★★★ Greg Farber
    Fantastic experience recently. Right before a big drive I had an error light come on and they fit me in, diagnosed the problem, and handled the repair under warranty without any hassle. Thank you! | Read Full Review
    8/2/2025 12:00:00 AM | Google
  • ★★★★★ Belmont Books
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    8/2/2025 12:00:00 AM | Google
  • ★★★★★ Andrew Barros
    Always a pleasure, the service and tech/mechanic teams make things easy and well informed. | Read Full Review
    8/2/2025 12:00:00 AM | Google
  • ★★★★★ Linda Bellofatto Bellofatto
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    8/2/2025 12:00:00 AM | Google
  • ★★★★★ Jesse Stern
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    8/2/2025 12:00:00 AM | Google
  • ★★★★★ Jodi Thompson
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    8/2/2025 12:00:00 AM | Google
  • ★★★★★ Joseph Peterson
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    8/2/2025 12:00:00 AM | Google
  • ★★★★★ J L
    Sales team, especially Paul Lazzaro, is great. I have bought two cars from Paul and will continue to do so. He is friendly, personable, and trustworthy. He is very knowledgeable and will make sure you get a car that suits your needs. Service team used to be the best. I have been a customer for 15 years since their old location furth | Read Full Review
    8/2/2025 12:00:00 AM | Google
  • ★★★★★ William Depa
    Terrible, no follow-up. | Read Full Review
    8/2/2025 12:00:00 AM | Google
  • ★★★★★ Hiskiel Abbay
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    7/2/2025 12:00:00 AM | Google
  • ★★★★★ sebastian chen
    Keven was very nice and professional and fielded many of my questions. Almost done with the purchasing process and everything will be mostly done/painless. | Read Full Review
    7/2/2025 12:00:00 AM | Google
  • ★★★★★ steven ashe
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    7/2/2025 12:00:00 AM | Google
  • ★★★★★ Ash B
    Frank was knowledgable and very helpful! He got everything I needed done for the car and performed an open recall that he informed me about. Great customer service! | Read Full Review
    7/2/2025 12:00:00 AM | Google
  • ★★★★★ Sharon Bogdan
    Always professional, on time, clean facility. | Read Full Review
    7/2/2025 12:00:00 AM | Google
  • ★★★★★ david messina
    Good service. In and out very quickly | Read Full Review
    7/2/2025 12:00:00 AM | Google
  • ★★★★★ Jessie Cash
    Had my 10,000mile oil change last week. Dan, Greg & the crew in Medford are great | Read Full Review
    7/2/2025 12:00:00 AM | Google
  • ★★★★★ Shauna Donahue
    Had a great experience at VW in Medford. I came in with a tire concern, and Frank was incredibly helpful—professional, friendly, and quick to get everything taken care of. I was back on the road in no time. Really appreciate the excellent service! | Read Full Review
    7/2/2025 12:00:00 AM | Google
  • ★★★★★ Leandro Silva
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    7/2/2025 12:00:00 AM | Google
  • ★★★★★ Stephen
    Dan was really great and made the visit seamless and efficient! | Read Full Review
    7/2/2025 12:00:00 AM | Google
  • ★★★★★ Julio Tavarez
    Outstanding Dan's the man | Read Full Review
    7/2/2025 12:00:00 AM | Google
  • ★★★★★ Cattie Coyle
    Quick, efficient, and kind service as always. | Read Full Review
    7/2/2025 12:00:00 AM | Google
  • ★★★★★ Bob Stevens
    Friendly, knowledgeable and helpful! | Read Full Review
    7/2/2025 12:00:00 AM | Google
  • ★★★★★ Steve Sevcik
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    7/2/2025 12:00:00 AM | Google
  • ★★★★★ James Cassidy
    On time for service and in and out in responsible time frame, great service experience | Read Full Review
    7/2/2025 12:00:00 AM | Google
  • ★★★★★ Ralph Mazzeo
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    7/2/2025 12:00:00 AM | Google
  • ★★★★★ Richard Gerbrands
    Dan Swartz continues to give exceptional service. I wouldn't go anywhere else | Read Full Review
    7/2/2025 12:00:00 AM | Google
  • ★★★★★ Becci Johnson
    Great service centre, quick, comfortable and professional service. | Read Full Review
    7/2/2025 12:00:00 AM | Google
  • ★★★★★ Barbara Collins
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    7/2/2025 12:00:00 AM | Google
  • ★★★★★ Alkis Hadjiosif
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    7/2/2025 12:00:00 AM | Google
  • ★★★★★ Lisa Panich
    Kasey Wilson was a wonderful patient sales person. I couldn’t have been treated better. I has visited another VW dealership, closer to me, but was not treated nearly as nice as Colonial. It is definitely worth traveling to this Colonial dealership to get such wonderful service. | Read Full Review
    7/2/2025 12:00:00 AM | Google
  • ★★★★★ Hui Wang
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    7/2/2025 12:00:00 AM | Google
  • ★★★★★ mary kennedy
    Fast and easy | Read Full Review
    7/2/2025 12:00:00 AM | Google
  • ★★★★★ Kiernan Mathews
    I called Colonial earlier in the month when my "check engine" light first came on, but they were backed up for weeks. I had to take my GTI to my in-town repair shop. They just cleared the codes and couldn't figure out what was wrong. The light came on again two weeks later--during my state inspection! So, my car failed. I called Col | Read Full Review
    7/2/2025 12:00:00 AM | Google
  • ★★★★★ Eutaw Street
    Update: Cannot stand straightout lying. Had a recall replacement of the air intake. After, the car started stinking of gasoline and guzzle gas. We brought it back; the customer service guy Frank calls me and says that the fuel line was RUSTY and SNAPPED, and needed to be replaced for 200 bucks. I said ok but save the old gas line as | Read Full Review
    7/2/2025 12:00:00 AM | Google
  • ★★★★★ Gregory Jenkins
    Just went in for an oil change and they " topped off" AdBlue in my diesel that didn't need it and charged me 20. Not cool. Make sure they are not doing work that wasn't requested. My wife didn't push back. I think they treat women with disdain. | Read Full Review
    7/2/2025 12:00:00 AM | Google
  • ★★★★★ Igors Safins
    Instead of the promised two or three days, I waited for my car for a week and a half. You also did not accept the extended warranty like other VW dealers do. After adjusting the car's alignment, the steering wheel was not properly centered. After almost two weeks of use, the front part of the car started to rattle at the wheels. I we | Read Full Review
    7/2/2025 12:00:00 AM | Google
  • ★★★★★ Nick Lurowist
    They scraped and scratched up my car all over when I left it for service. And then they tried to tell me that I did it and it was already that way when I brought it in. I was so offended and frustrated. I had to plead with them to fix the damage they caused. Eventually, they begrudgingly gave in and attempted to fix it but unfortunat | Read Full Review
    7/2/2025 12:00:00 AM | Google
  • ★★★★★ Joe DaSilva
    Frank is always incredibly kind and knowledgable! His help is very much appreciated each time I’m there. | Read Full Review
    6/2/2025 12:00:00 AM | Google
  • ★★★★★ A. Martucci
    Excellent Service Thank You | Read Full Review
    6/2/2025 12:00:00 AM | Google
  • ★★★★★ Alan Moore
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    6/2/2025 12:00:00 AM | Google
  • ★★★★★ Derick Tolchinsky
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    6/2/2025 12:00:00 AM | Google
  • ★★★★★ Demetri Christodoulides
    The service team at Colonial Medford is always helpful and kept me informed of any changes or parts on order. They had my car ready for pickup in a very timely manner despite the complexity of the labor, even having a technician stay late to complete the job. I would like to extend a special thanks to Al on the service team for takin | Read Full Review
    6/2/2025 12:00:00 AM | Google
  • ★★★★★ Kristine Lacey
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    6/2/2025 12:00:00 AM | Google
  • ★★★★★ Taylor O'Connor
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    6/2/2025 12:00:00 AM | Google
  • ★★★★★ Luke Espindola
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    6/2/2025 12:00:00 AM | Google
  • ★★★★★ Rudra Karande
    Great place to be for someone who wants to get their hands on a new car ! | Read Full Review
    6/2/2025 12:00:00 AM | Google
  • ★★★★★ bkev104
    Had a great experience with salesman, Paul Lazzaro. He made the purchase a stress-free, no pressure experience that you typically get from other dealership salespeople. Stayed past closing to go through all the features of the vehicle and allow me to test drive. Was forthcoming about one issue with the vehicle, which VW fixed at no e | Read Full Review
    6/2/2025 12:00:00 AM | Google
  • ★★★★★ Marc Watrous
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    6/2/2025 12:00:00 AM | Google
  • ★★★★★ Cathy Scurio
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    6/2/2025 12:00:00 AM | Google
  • ★★★★★ DSW Wakefield
    Everyone was professional, fixed the issue I was having and kept me up to date with the progress | Read Full Review
    6/2/2025 12:00:00 AM | Google
  • ★★★★★ Chris Ward
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    6/2/2025 12:00:00 AM | Google
  • ★★★★★ Kristine Marino
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    6/2/2025 12:00:00 AM | Google
  • ★★★★★ Patrick Hollister
    I purchase a certified pre-owned VW from Colonial in December of 2024 and have had a very poor experience since purchase. The car was sold to me with mismatched tires and significant paint damage and 5 months later the dealership has stopped responding to me. It took 8 weeks of back and forth for the dealership to finally agree that | Read Full Review
    6/2/2025 12:00:00 AM | Google
  • ★★★★★ N H
    Service was outstanding!!!!! | Read Full Review
    5/2/2025 12:00:00 AM | Google
  • ★★★★★ Joy
    Super fast, professional, exceptional service! | Read Full Review
    5/2/2025 12:00:00 AM | Google
  • ★★★★★ Lori McGrath
    Prompt and efficient service and attentive staff | Read Full Review
    5/2/2025 12:00:00 AM | Google
  • ★★★★★ Florian Reza
    First time shopping for a car, many people warned us that it will be a miserable experience – and it was at other places! But Greg at Colonial made everything so easy, he listened, understood what was important to us in a car and found us a great deal! All in all, a 5 star experience and overall a great guy! | Read Full Review
    5/2/2025 12:00:00 AM | Google
  • ★★★★★ Alair Powers
    Dan was awesome! Very kind and efficient. Thank you! | Read Full Review
    5/2/2025 12:00:00 AM | Google
  • ★★★★★ Wilhelm Wanders
    Great staff all around. Super friendly and not pushy at all. Plus: great deals to be had. | Read Full Review
    5/2/2025 12:00:00 AM | Google
  • ★★★★★ Servet Tok
    I went in for an oil change, and Frank was incredibly helpful, kind, and friendly. | Read Full Review
    5/2/2025 12:00:00 AM | Google
  • ★★★★★ Dave Paek
    Terrific service. Love the video after the service is completed. | Read Full Review
    5/2/2025 12:00:00 AM | Google
  • ★★★★★ Eddie Wellington
    Yesterday. I went in to get my vehicle serviced. Mr. Frank Da Silva representative Manager was wonderful and very professional. He was very knowledgeable and took the time to explained the different services that was available regarding to my vehicle. The store experience was awesome! Great atmosphere! I would recommend this store t | Read Full Review
    5/2/2025 12:00:00 AM | Google
  • ★★★★★ Mia Friedman
    | Read Full Review
    5/2/2025 12:00:00 AM | Google
  • ★★★★★ Nancy Woodfork
    | Read Full Review
    5/2/2025 12:00:00 AM | Google
  • ★★★★★ Amy West
    My experience has been timely and professional each time I've brought my volks in for maintenance. Plus extra nice is car gets a wash. | Read Full Review
    5/2/2025 12:00:00 AM | Google
  • ★★★★★ Mark Moody
    | Read Full Review
    5/2/2025 12:00:00 AM | Google
  • ★★★★★ Nia Leve
    Work needed and essential explained with price. Did work and car ready when needed | Read Full Review
    5/2/2025 12:00:00 AM | Google
  • ★★★★★ rachel silverio
    Just purchased a 2021 BMW 330 with Greg. I live over an hour away from this location but they made it worth the drive. Greg made the process easy and quick. We went in one day to just look at the car and ended up leaving with the deal closed on the same day. Stephanie also was a huge help in closing the process. I got there late on S | Read Full Review
    5/2/2025 12:00:00 AM | Google
  • ★★★★★ Sean Kim
    | Read Full Review
    5/2/2025 12:00:00 AM | Google
  • ★★★★★ Joel Pa
    | Read Full Review
    5/2/2025 12:00:00 AM | Google
  • ★★★★★ Bruno Silva
    Dan in service was extremely unpleasant to deal with. I explained to him that i had an issue with my wheel lock and i had called right at 9am about it. i was told i didn’t need an appointment or anything and i can walk in (i spoke with the service manager) but dan made it an extreme issue. He started stressing and letting his work lo | Read Full Review
    5/2/2025 12:00:00 AM | Google
  • ★★★★★ Carol Montijo
    INCOMPETENT PLACE OF BUSINESS. Save your family's lives, sanity and your wallet!!! | Read Full Review
    5/2/2025 12:00:00 AM | Google
  • ★★★★★ Sefa Demirtas
    Edited review: While our leasing experience was very good and I had previously given 5 stars for this dealership, our latest service experience has been terrible. It is almost impossible to reach the service department by phone. I was trying to buy a pre-paid VW Care bundle after the free packages were used up in the first few years. | Read Full Review
    5/2/2025 12:00:00 AM | Google
  • ★★★★★ Erik Olson
    I've never had a great experience here, but today they pushed it too far. Over sell me on a $1k tire package when I bought a car? Fine, my mistake. 40K checkup when only at 34K miles? Fine, a little pricy but whatever. I expect to be charged $75 dollars for $25 filters and feel slightly ripped off. But an 80K mile transmission fluid | Read Full Review
    5/2/2025 12:00:00 AM | Google
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