Visit Your Local Volkswagen Dealer Near Somerville for Tire Offers

★★★★★ Clairekgaffney

Made me feel comfortable! Don’t get that much at a dealership. Steve was great. You can tell he loves his job :) | Read Full Review

10/21/2021 12:00:00 AM | DealerRater

★★★★★ ae.costa2490

The service associate who helped me was professional and courteous. I was very satisfied with my experience. | Read Full Review

10/20/2021 12:00:00 AM | DealerRater

★★★★★ arquillav

I received outstanding service on my recent visit to Colonial for my 2008 VW Rabbit. I will return again | Read Full Review

10/20/2021 12:00:00 AM | DealerRater

★★★★★ JSLATTS2698

The employees at colonial VW are helpful and quick, the waiting area was clean and well stocked with drinks. | Read Full Review

10/20/2021 12:00:00 AM | DealerRater

★★★★★ ae.costa2490

The service associate who helped me was professional and courteous. I was very satisfied with my experience. | Read Full Review

10/20/2021 12:00:00 AM | Cars.com

★★★★★ arquillav

I received outstanding service on my recent visit to Colonial for my 2008 VW Rabbit. I will return again | Read Full Review

10/20/2021 12:00:00 AM | Cars.com

★★★★★ JSLATTS2698

The employees at colonial VW are helpful and quick, the waiting area was clean and well stocked with drinks. | Read Full Review

10/20/2021 12:00:00 AM | Cars.com

★★★★★ Ryan Majewski

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10/20/2021 12:00:00 AM | Google

★★★★★ Rakesh Karda

I was looking for the VW Atlas 2022 with some rare combinations of features. I am glad that I called the Colonial Volkswagen dealership at Medford MA. I talked to Daniel Goodman, and he is really a good man :) a very friendly and attentive guy. He listened carefully to what I am looking for and after few days he called me back and s | Read Full Review

10/19/2021 12:00:00 AM | Google

★★★★★ C_craig11

Steve was excellent during the car buying experience. He was very responsive and worked with us to get exactly what we wanted. | Read Full Review

10/19/2021 12:00:00 AM | Cars.com

★★★★★ C_craig11

Steve was excellent during the car buying experience. He was very responsive and worked with us to get exactly what we wanted. | Read Full Review

10/19/2021 12:00:00 AM | DealerRater

★★★★★ gedalia29

Friendly service, knowledgeable, helpful. Service rep that helped me was very nice and accommodating and explained everything. | Read Full Review

10/18/2021 12:00:00 AM | DealerRater

★★★★★ Quin.

Efficient! Greg is fantastic and really took the time and effort to help me find my dream car. Thank you, Greg! | Read Full Review

10/18/2021 12:00:00 AM | DealerRater

★★★★★ Quin.

Efficient! Greg is fantastic and really took the time and effort to help me find my dream car. Thank you, Greg! | Read Full Review

10/18/2021 12:00:00 AM | Cars.com

★★★★★ gedalia29

Friendly service, knowledgeable, helpful. Service rep that helped me was very nice and accommodating and explained everything. | Read Full Review

10/18/2021 12:00:00 AM | Cars.com

★★★★★ Venanzio Arquilla

Great service. I feel that my car is in great shape. | Read Full Review

10/18/2021 12:00:00 AM | Google

★★★★★ JOHN MILLER

Love these guys! Quick courteous and professional. Recommend them if you’re looking to buy or service! They are the real deal! | Read Full Review

10/17/2021 12:00:00 AM | Google

★★★★★ Derek Lessing

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10/17/2021 12:00:00 AM | Google

★★★★★ Annabelle Costa

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10/17/2021 12:00:00 AM | Google

★★★★★ easy does it service

had my car serviced yesterday afternoon. they didi everything they needed to do nice and fast and they even gave the car a light rinse! I was not expecting them to wash the car. nice touch. | Read Full Review

10/17/2021 12:00:00 AM | Cars.com

★★★★★ Sandy

Steve was approachable , not pushy and very patient. We had been to other dealerships and their customer service was discouraging. Steve was great and made our decision to buy pleasurable . | Read Full Review

10/17/2021 12:00:00 AM | DealerRater

★★★★★ Naderge Clergeau

I recently lease a 2022 Tiguan- RLine and worked with Steven Tkaczyk to trade in my car, keep in min it was my first time leasing. I thought to myself walking in there would be overwhelming but I thought wrong. Steven made this process so easy and comfortable. His professionalism and communication was on point. He is also very prom | Read Full Review

10/16/2021 12:00:00 AM | Google

★★★★★ Ankylo922

Hello, Excellent as usual! Always feel comfortable at your dealership. There is never any pressure. | Read Full Review

10/15/2021 12:00:00 AM | DealerRater

★★★★★ Christine

I took my car in for my first oil change. Great service all the way around! Everyone treated my great mmmmmmmmm mmmm mmme nnnn me e e. W | Read Full Review

10/15/2021 12:00:00 AM | Cars.com

★★★★★ IRENMPAGE

I don’t want to have to write anything. I gave you a great review so —enough! | Read Full Review

10/14/2021 12:00:00 AM | DealerRater

★★★★★ yanying luo

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10/14/2021 12:00:00 AM | Google

★★★★★ MFFLINT120

Great service, TImely and clean venue. Very polite staff who explained everything. Will definitely return. | Read Full Review

10/12/2021 12:00:00 AM | DealerRater

★★★★★ asard

Steve was a big help throughout the car buying process! Would recommend him to anyone needing help to buy a car. | Read Full Review

10/12/2021 12:00:00 AM | DealerRater

★★★★★ MFFLINT120

Great service, TImely and clean venue. Very polite staff who explained everything. Will definitely return. | Read Full Review

10/12/2021 12:00:00 AM | Cars.com

★★★★★ asard

Steve was a big help throughout the car buying process! Would recommend him to anyone needing help to buy a car. | Read Full Review

10/12/2021 12:00:00 AM | Cars.com

★★★★★ Korin Hasegawa-john

Service was reasonably quick. Decent waiting area with some high top tables and wifi, so I got some work done. | Read Full Review

10/10/2021 12:00:00 AM | Google

★★★★★ Gulsen Idilman

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10/10/2021 12:00:00 AM | Google

★★★★★ Ash B

It was my first Oil change. It was quick and convenient and Frank was very helpful and polite! | Read Full Review

10/10/2021 12:00:00 AM | Google

★★★★★ Christina Penney

Couldn’t be happier with my service appointment! It was super easy to get an appointment that worked for me and they were very respectful when it came to me waiting! They kept me updated and didn’t keep waiting long at all! | Read Full Review

10/9/2021 12:00:00 AM | Cars.com

★★★★★ Incrediblegram24

This is my second lease, Greg Cohen was extremely helpful, as he was the first time, every one is so friendly and kind, a great place to keep in mind if your looking for a new or used vehicle and to lease. | Read Full Review

10/9/2021 12:00:00 AM | Cars.com

★★★★★ Incrediblegram24

This is my second lease, Greg Cohen was extremely helpful, as he was the first time, every one is so friendly and kind, a great place to keep in mind if your looking for a new or used vehicle and to lease. | Read Full Review

10/9/2021 12:00:00 AM | DealerRater

★★★★★ molly461

i have been a customer for 15 years that speaks for itself simply the best every employee is very friendly and helpful | Read Full Review

10/8/2021 12:00:00 AM | DealerRater

★★★★★ viennakarin

Tom was very nice and helpful in service . He was very helpful. Paul our salesman has also been helpful | Read Full Review

10/8/2021 12:00:00 AM | DealerRater

★★★★★ ccc

cant recommend Colonial VW service enough! I unfortunately got a flat tire and needed a repair same day. Frank was able to walk me through the style/type of tire i needed over the phone, when they didn’t have it in stock he was able to get it from their warehouse and could replace it same day if i could arrive in the next few hours. | Read Full Review

10/8/2021 12:00:00 AM | DealerRater

★★★★★ ccc

cant recommend Colonial VW service enough! I unfortunately got a flat tire and needed a repair same day. Frank was able to walk me through the style/type of tire i needed over the phone, when they didn’t have it in stock he was able to get it from their warehouse and could replace it same day if i could arrive in the next few hours. | Read Full Review

10/8/2021 12:00:00 AM | Cars.com

★★★★★ viennakarin

Tom was very nice and helpful in service . He was very helpful. Paul our salesman has also been helpful | Read Full Review

10/8/2021 12:00:00 AM | Cars.com

★★★★★ James Shibbani

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10/8/2021 12:00:00 AM | Google

★★★★★ Jennifer Dunn

Rusty was very helpful. I needed a loaner car while my car was being worked on and they were flexible to my schedule and my needs. | Read Full Review

10/7/2021 12:00:00 AM | Google

★★★★★ matt gauland

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10/7/2021 12:00:00 AM | Google

★★★★★ molly461

i have been a customer for 15 years that speaks for itself simply the best every employee is very friendly and helpful | Read Full Review

10/7/2021 12:00:00 AM | Cars.com

★★★★★ mbd95

Steve made buying my formerly leased vehicle as easy and low stress as possible. He explained each step thoroughly and I felt confident each step of the way. Would definitely recommend!! | Read Full Review

10/6/2021 12:00:00 AM | Cars.com

★★★★★ mbd95

Steve made buying my formerly leased vehicle as easy and low stress as possible. He explained each step thoroughly and I felt confident each step of the way. Would definitely recommend!! | Read Full Review

10/6/2021 12:00:00 AM | DealerRater

★★★★★ jenleep

Rusty, at Colonial VW is great! I am dealing with a problem with VW corporate regarding them not fixing a chronic problem with my leaking sunroof (Grrrr!) But Rusty has be super helpful during an inherently stressful (expensive!) process. | Read Full Review

10/4/2021 12:00:00 AM | DealerRater

★★★★★ jenleep

Rusty, at Colonial VW is great! I am dealing with a problem with VW corporate regarding them not fixing a chronic problem with my leaking sunroof (Grrrr!) But Rusty has be super helpful during an inherently stressful (expensive!) process. | Read Full Review

10/4/2021 12:00:00 AM | Cars.com

★★★★★ patricia albert

The service department at Colonial VW is by far the best I have ever experienced. I wouldn’t take my Tiguan any where else, I trust Frank and his team.The service waiting area is very comfortable and clean. I have been a loyal VW customer since 1995 and highly recommend Colonial VW in Medford, the sales team will work with you and fi | Read Full Review

10/4/2021 12:00:00 AM | Google

★★★★★ Kevin Barry

Frank and the entire service team were extremely professional and managed the service work to the highest level of my expectations. Everything was clearly explained and communicated and completed exactly on time and in superior quality. Great job by the entire team. | Read Full Review

10/4/2021 12:00:00 AM | Google

★★★★★ Sc31bj66

Steve warren has been awesome. Super nice and very attentive in the needs that my boyfriend and I needed. He was also very patient and he’s very understanding, and he tries to help out with trying to get into our budget. He’s made the experience worth while. | Read Full Review

10/3/2021 12:00:00 AM | Cars.com

★★★★★ paul sacco

They are so quick and thorough and helpful in the whole process. Drop the car off late the night before because I had a flat tire and it was in in-service before I even made a phone call in the morning | Read Full Review

10/3/2021 12:00:00 AM | Cars.com

★★★★★ Sc31bj66

Steve warren has been awesome. Super nice and very attentive in the needs that my boyfriend and I needed. He was also very patient and he’s very understanding, and he tries to help out with trying to get into our budget. He’s made the experience worth while. | Read Full Review

10/3/2021 12:00:00 AM | DealerRater

★★★★★ prinstonsteve

We are new to Colonial Volkswagen, and each time we have come in Dan Swartz in Service has been very helpful and welcoming. He made sure that we are up to date on our service history and provided insights on how to continue to car for our vehicle. We enjoy how attentive he and the team have been and look forward to continue working w | Read Full Review

10/2/2021 12:00:00 AM | DealerRater

★★★★★ prinstonsteve

The team at Colonial Volkswagen were excellent. Steve Warren Was extremely calm, attentive and polite to us the entire experience. He answered our questions and made sure we found the best vehicle that fit our needs. We will be sure to come back in to get help from him and the rest of the team. Thank you Colonial Volkswagen enjoyed o | Read Full Review

10/2/2021 12:00:00 AM | DealerRater

★★★★★ prinstonsteve

The team at Colonial Volkswagen were excellent. Steve Warren Was extremely calm, attentive and polite to us the entire experience. He answered our questions and made sure we found the best vehicle that fit our needs. We will be sure to come back in to get help from him and the rest of the team. Thank you Colonial Volkswagen enjoyed o | Read Full Review

10/2/2021 12:00:00 AM | Cars.com

★★★★★ prinstonsteve

We are new to Colonial Volkswagen, and each time we have come in Dan Swartz in Service has been very helpful and welcoming. He made sure that we are up to date on our service history and provided insights on how to continue to car for our vehicle. We enjoy how attentive he and the team have been and look forward to continue working w | Read Full Review

10/2/2021 12:00:00 AM | Cars.com

★★★★★ CLANSDEN

I had a great experience - I made the appointment online, brought my car in and they had it ready to go in a couple of hours, I felt like they explained the repairs well and was satisfied with my experience. | Read Full Review

10/1/2021 12:00:00 AM | Cars.com

★★★★★ CLANSDEN

I had a great experience - I made the appointment online, brought my car in and they had it ready to go in a couple of hours, I felt like they explained the repairs well and was satisfied with my experience. | Read Full Review

10/1/2021 12:00:00 AM | DealerRater

★★★★★ MikeGalvin

Frank is the best and always helpful and professional. The service and waiting areas are very clean. | Read Full Review

9/30/2021 12:00:00 AM | DealerRater

★★★★★ Michael Gerard Lynch

I made my appointment the week before, but when I got there, Rusty, the maintenance service operator, said it wasn't ING the system. He was able to take my vehicle anyway. Then called me when it was ready. | Read Full Review

9/30/2021 12:00:00 AM | Cars.com

★★★★★ MikeGalvin

Frank is the best and always helpful and professional. The service and waiting areas are very clean. | Read Full Review

9/30/2021 12:00:00 AM | Cars.com

★★★★★ Eaustin95

Easy and personable. Works hard for the customer. Overall great experience here at Volkswagen Medford | Read Full Review

9/29/2021 12:00:00 AM | Cars.com

★★★★★ Eaustin95

Easy and personable. Works hard for the customer. Overall great experience here at Volkswagen Medford | Read Full Review

9/29/2021 12:00:00 AM | DealerRater

★★★★★ Andrew Ricketts

The whole service team is top notch. I have a 2019 Jetta and have been here for everything from routine service to a tire leak and diagnostics/ emissions. They deliver every time. Especially impressed and grateful for their time management. Always quick and transparent on timeline so you can manage work/ life around it. Thanks Coloni | Read Full Review

9/29/2021 12:00:00 AM | Google

★★★★★ Geoff Landman

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9/29/2021 12:00:00 AM | Google

★★★★★ James Tarvainen

I went to get my car serviced here. Very polite. Very professional. A painless experience. | Read Full Review

9/27/2021 12:00:00 AM | Google

★★★★★ Michael Ziane

My car was taken care of for a software recall within the next 15 minutes. The car was returned spotless and cleaned. | Read Full Review

9/27/2021 12:00:00 AM | Google

★★★★★ DRWASTRYCHARZ

Did not interact with Frank DiCostanzo. But did interact with Tom Bowes, who -- as always -- was excellent! Particularly appreciate being kept informed (while waiting) of progress of service. | Read Full Review

9/27/2021 12:00:00 AM | DealerRater

★★★★★ DRWASTRYCHARZ

Did not interact with Frank DiCostanzo. But did interact with Tom Bowes, who -- as always -- was excellent! Particularly appreciate being kept informed (while waiting) of progress of service. | Read Full Review

9/27/2021 12:00:00 AM | Cars.com

★★★★★ Lisa

Dan, in service, is efficient and effective. I was in and out in 90 minutes for an oil change and other small issues on my 2020 Tiguan. Thank you | Read Full Review

9/26/2021 12:00:00 AM | Cars.com

★★★★★ Lindsay

We had a great experience working with Steve! With limited inventory right now, he patiently helped walk us through a variety of options and helped us land on the right vehicle for us. | Read Full Review

9/25/2021 12:00:00 AM | Cars.com

★★★★★ Lindsay

We had a great experience working with Steve! With limited inventory right now, he patiently helped walk us through a variety of options and helped us land on the right vehicle for us. | Read Full Review

9/25/2021 12:00:00 AM | DealerRater

★★★★★ Julie Shulman

The service team went out of their way to make sure my vehicle was safe to drive after an unexpected issue and making the repairs was a breeze. | Read Full Review

9/24/2021 12:00:00 AM | Google

★★★★★ Cmsham22

I just wanted to give Steve some praise. He was professional, assisted in the transition of paperwork smooth and efficiently. | Read Full Review

9/23/2021 12:00:00 AM | DealerRater

★★★★★ Cmsham22

I just wanted to give Steve some praise. He was professional, assisted in the transition of paperwork smooth and efficiently. | Read Full Review

9/23/2021 12:00:00 AM | Cars.com

★★★★★ Mike

Service was done well and they realized that my inspection sticker was one month expired and called to ask about having an inspection done. This saved me an extra trip for an inspection. | Read Full Review

9/22/2021 12:00:00 AM | Cars.com

★★★★★ lesterabramson

Great service. Will be back with all my service needs. My car was ready quickly and ultra clean. | Read Full Review

9/22/2021 12:00:00 AM | DealerRater

★★★★★ MLI2

The brake light came on in my 2017 Golf and Medford VW shuffled their schedule around so that I could get a "fix" as soon as possible, like the very next morning. My heroes! | Read Full Review

9/22/2021 12:00:00 AM | DealerRater

★★★★★ John Ax

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9/21/2021 12:00:00 AM | Google

★★★★★ iqbal.sumaiya.anni

Great service! I was in and out with finalizing my car within a day, after visiting two other dealerships. | Read Full Review

9/21/2021 12:00:00 AM | DealerRater

★★★★★ iqbal.sumaiya.anni

Great service! I was in and out with finalizing my car within a day, after visiting two other dealerships. | Read Full Review

9/21/2021 12:00:00 AM | Cars.com

★★★★★ Tyler Scholl

Used to be my go-to spot, but I’ll be avoiding this place now. I was lied to about the part being replaced (matched the part number on invoice) and was charged $100 for a 15 minute job. I tried calling a few times but was never able to reach the associate. On top of the deception, I have been consistently spammed with messy, broken m | Read Full Review

9/21/2021 12:00:00 AM | Google

★★★★★ Devin congdon

Rusty is the best! | Read Full Review

9/19/2021 12:00:00 AM | Google

★★★★★ Gary Hao

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9/19/2021 12:00:00 AM | Google

★★★★★ linda odierno

i always have a good experience with this dealership been with them for 12 years from buying a car to leasing cars to service always top notch | Read Full Review

9/19/2021 12:00:00 AM | Cars.com

★★★★★ Ryan Kim

Overall excellent experience, waited with cups of coffee while work is being done. Thank you for making everything smooth. | Read Full Review

9/19/2021 12:00:00 AM | Cars.com

★★★★★ Angela Gully

Posted a review on Yelp. Very pleased with the service I received. I’m thankful that Rusty took my call and got me in on a busy day and to the mechanics who did the repairs. I live in Vermont but will return to Colonial. Thank you Rusty and Mechanics! Angela | Read Full Review

9/18/2021 12:00:00 AM | Google

★★★★★ Kristen Foaksman

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9/18/2021 12:00:00 AM | Google

★★★★★ Justin Brelling

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9/18/2021 12:00:00 AM | Google

★★★★★ P

We purchased a 2021 Tiguan SE from Colonial. We started the process online on Monday and drove off the lot on Friday. The staff is professional, organized, knowledgeable and super responsive. Jason, Stephanie, and Kevin made the entire purchasing process stress free. Thank you for everything! | Read Full Review

9/18/2021 12:00:00 AM | Google

★★★★★ Kostas Maherakis

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9/18/2021 12:00:00 AM | Google

★★★★★ Mike McCarthy

the Colonial VW of Medfors dealership is professionally run. The facilitie sare clean and welcoming. The service performed has been top notch | Read Full Review

9/17/2021 12:00:00 AM | Cars.com

★★★★★ Robert Rivers

desk team at your service counter are very efficient and offer valid information. nice not to feel pressured to do a specific service | Read Full Review

9/16/2021 12:00:00 AM | Cars.com

★★★★★ elvira roka

Steve warden was very professional and helpful, answered all the questions that I had . Thank you | Read Full Review

9/16/2021 12:00:00 AM | Cars.com

★★★★★ elvira roka

Steve warden was very professional and helpful, answered all the questions that I had . Thank you | Read Full Review

9/16/2021 12:00:00 AM | DealerRater

★★★★★ Peter

Excellent, expedient service, from tip to toe. The emerging issue found during regular service check was resolved quickly and economically. Frank communicated seamlessly. | Read Full Review

9/15/2021 12:00:00 AM | DealerRater

★★★★★ Mbseymour

This is the best dealership to buy a VW! Steve Warren was amazing in handling the turn in of my lease and helping me into my new one. The process was smooth and easy. I highly recommend Colonial VW | Read Full Review

9/15/2021 12:00:00 AM | DealerRater

★★★★★ Mbseymour

This is the best dealership to buy a VW! Steve Warren was amazing in handling the turn in of my lease and helping me into my new one. The process was smooth and easy. I highly recommend Colonial VW | Read Full Review

9/15/2021 12:00:00 AM | Cars.com

★★★★★ Peter

Excellent, expedient service, from tip to toe. The emerging issue found during regular service check was resolved quickly and economically. Frank communicated seamlessly. | Read Full Review

9/15/2021 12:00:00 AM | Cars.com

★★★★★ C Lansden

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9/15/2021 12:00:00 AM | Google

★★★★★ Megan Golterman

We were packed to the gills for vacation bikes and all (2012 VW Jetta), on the road for 20 minutes when the car stopped going over 25mph. Rolled into Colonial VW of Medford and were packed into a new rental and on the road within 1.5 hours. They were amazing in both helping us stay on our trajectory, efficient in communicating the | Read Full Review

9/15/2021 12:00:00 AM | Google

★★★★★ Holly McHugh

This was my first time at Colonial Volkswagen dealership and I want to say that the service department was really wonderful! They were friendly and attentive. I worked with Rusty who walked me through the drop-off process and what to expect (estimated cost and timing). For me, transparency is everything. They even have a shuttle serv | Read Full Review

9/14/2021 12:00:00 AM | Google

★★★★★ Christopher Ward

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9/14/2021 12:00:00 AM | Google

★★★★★ CLARAORTIZ780

The staff at Colonial Volkswagon of Medford are all very courteous and professional. They are knowledgeable and will work with you to get you the deal you need. They will follow through to the end and you leave the dealership feeling content. I would recommend this dealership to anyone interested in purchasing a reliable car. | Read Full Review

9/14/2021 12:00:00 AM | Cars.com

★★★★★ CLARAORTIZ780

The staff at Colonial Volkswagon of Medford are all very courteous and professional. They are knowledgeable and will work with you to get you the deal you need. They will follow through to the end and you leave the dealership feeling content. I would recommend this dealership to anyone interested in purchasing a reliable car. | Read Full Review

9/14/2021 12:00:00 AM | DealerRater

★★★★★ stephanie.rivkind

Great service. I was in and out, with a new car, within 4 hours! Ask for Steve W | Read Full Review

9/14/2021 12:00:00 AM | DealerRater

★★★★★ brnordwall

Overall great experience, Paul was helpful throughout, we made the trip down from Portland and did have a bit of a wait on the Saturday we were there, to he expected but it did make the day a bit longer. Everyone was very accommodating and pleasant during the wait and made the buying experience that much easier. Never pushy and reall | Read Full Review

9/13/2021 12:00:00 AM | DealerRater

★★★★★ HARIS.SKROBANOVIC

Mr. Frank was helpful and professional. Oil change and other check-ups were conducted very quickly. | Read Full Review

9/13/2021 12:00:00 AM | DealerRater

★★★★★ HARIS.SKROBANOVIC

Mr. Frank was helpful and professional. Oil change and other check-ups were conducted very quickly. | Read Full Review

9/13/2021 12:00:00 AM | Cars.com

★★★★★ brnordwall

Overall great experience, Paul was helpful throughout, we made the trip down from Portland and did have a bit of a wait on the Saturday we were there, to he expected but it did make the day a bit longer. Everyone was very accommodating and pleasant during the wait and made the buying experience that much easier. Never pushy and reall | Read Full Review

9/13/2021 12:00:00 AM | Cars.com

★★★★★ Andy TGT

Only dealership we trust to service and maintain our vehicles. Facilities always first class and staff courteous friendly and professional. | Read Full Review

9/13/2021 12:00:00 AM | Cars.com

★★★★★ Clara Ortiz

I just purchased a vehicle from Colonial VW of Medford and I couldn’t be more satisfied. They provide excellent, Professional and courteous service. My sales representative was Steven Tkaczyk. I would recommend interested buyers ask to see Mr. Tkaczyk for assistance. He is polite, attentive and very knowledgeable. | Read Full Review

9/13/2021 12:00:00 AM | Google

★★★★★ Andy TGT

Only dealership we trust to service and maintain our vehicles. Facilities always first class and staff courteous friendly and professional. | Read Full Review

9/13/2021 12:00:00 AM | DealerRater

★★★★★ C C

I spent two full days at numerous dealerships, test driving both new and used SUV’s. During this time, I had the opportunity to experience each of the dealership’s customer service. Upon arriving at the Colonial Volkswagen of Medford, MA., I entered the demo room and was immediately greeted by Product Specialist, Greg Cohen. Greg’s | Read Full Review

9/12/2021 12:00:00 AM | Google

★★★★★ Paul G

Terrible, dishonest, inexperienced, price gouging and taking advantage of the car shortage, 0 stars | Read Full Review

9/12/2021 12:00:00 AM | Google

★★★★★ Christine

I spent two full days at numerous dealerships, test driving both new and used SUV’s. During this time, I had the opportunity to experience each of the dealership’s customer service. Upon arriving at the Colonial Volkswagen of Medford, MA., I entered the demo room and was immediately greeted by Product Specialist, Greg Cohen. Greg’s c | Read Full Review

9/11/2021 12:00:00 AM | DealerRater

★★★★★ mariefcahalane

The entire process was seamless. Despite low inventory, we were able to buy a car that we are very satisfied with. I appreciate the effort Josh put into making sure I was happy and the time he took to answer my questions. | Read Full Review

9/11/2021 12:00:00 AM | DealerRater

★★★★★ Christine

I spent two full days at numerous dealerships, test driving both new and used SUV’s. During this time, I had the opportunity to experience each of the dealership’s customer service. Upon arriving at the Colonial Volkswagen of Medford, MA., I entered the demo room and was immediately greeted by Product Specialist, Greg Cohen. Greg’s c | Read Full Review

9/11/2021 12:00:00 AM | Cars.com

★★★★★ mariefcahalane

The entire process was seamless. Despite low inventory, we were able to buy a car that we are very satisfied with. I appreciate the effort Josh put into making sure I was happy and the time he took to answer my questions. | Read Full Review

9/11/2021 12:00:00 AM | Cars.com

★★★★★ FREDDIEBEAULIEU

Always quick and easy service. Rusty in service is friendly and always communicates with me every step of the way. Over all a great experience. | Read Full Review

9/10/2021 12:00:00 AM | Cars.com

★★★★★ aajemian8

Great service, easy to deal with, and quick. I would recommend this office to anyone looking to buy or lease a car - they're a great group. | Read Full Review

9/10/2021 12:00:00 AM | Cars.com

★★★★★ FREDDIEBEAULIEU

Always quick and easy service. Rusty in service is friendly and always communicates with me every step of the way. Over all a great experience. | Read Full Review

9/10/2021 12:00:00 AM | DealerRater

★★★★★ aajemian8

Great service, easy to deal with, and quick. I would recommend this office to anyone looking to buy or lease a car - they're a great group. | Read Full Review

9/10/2021 12:00:00 AM | DealerRater

★★★★★ Alex Loer

Excellent service and communications of what needed to be done and the time table to get it done. | Read Full Review

9/10/2021 12:00:00 AM | Google

★★★★★ Suyash Garg

| Read Full Review

9/10/2021 12:00:00 AM | Google

★★★★★ Mmcby

Steven T was very knowledgeable, friendly and professional. He gave us his full attention. He went above and beyond with customer service. Very pleased we went back and purchased a second car! | Read Full Review

9/9/2021 12:00:00 AM | DealerRater

★★★★★ Dave

Great service experience, which is why I keep coming back even if there are less expensive ways to maintain my car (including doing it myself) -- it's worth it for me. The only criticism was that my tires were over inflated after the service by about 4-5 lbs (PSI), but it's better over than under as I can easily release air! | Read Full Review

9/9/2021 12:00:00 AM | DealerRater

★★★★★ JOD0

My car was done ahead of schedule, and runs great following the major repair that was needed. Special thanks to the service department for researching the applicable warranty terms to save me from spending a lot of money out of pocket. | Read Full Review

9/9/2021 12:00:00 AM | DealerRater

★★★★★ sarahelizabethweeks

Fast and easy No bull Beautiful car delivered to my door Even took my ten year old Subaru in trade I would highly recommend this dealership | Read Full Review

9/9/2021 12:00:00 AM | DealerRater

★★★★★ JOD0

My car was done ahead of schedule, and runs great following the major repair that was needed. Special thanks to the service department for researching the applicable warranty terms to save me from spending a lot of money out of pocket. | Read Full Review

9/9/2021 12:00:00 AM | Cars.com

★★★★★ sarahelizabethweeks

Fast and easy No bull Beautiful car delivered to my door Even took my ten year old Subaru in trade I would highly recommend this dealership | Read Full Review

9/9/2021 12:00:00 AM | Cars.com

★★★★★ murdoch.meg

So quick and very helpful! I was in and out within roughly an hour and I was updated during the process so I knew I was being helped. | Read Full Review

9/9/2021 12:00:00 AM | Cars.com

★★★★★ Dave

Great service experience, which is why I keep coming back even if there are less expensive ways to maintain my car (including doing it myself) -- it's worth it for me. The only criticism was that my tires were over inflated after the service by about 4-5 lbs (PSI), but it's better over than under as I can easily release air! | Read Full Review

9/9/2021 12:00:00 AM | Cars.com

★★★★★ Mmcby

Steven T was very knowledgeable, friendly and professional. He gave us his full attention. He went above and beyond with customer service. Very pleased we went back and purchased a second car! | Read Full Review

9/9/2021 12:00:00 AM | Cars.com

★★★★★ murdoch.meg

So quick and very helpful! I was in and out within roughly an hour and I was updated during the process so I knew I was being helped. | Read Full Review

9/9/2021 12:00:00 AM | DealerRater

★★★★★ Andy TGT

Great service as expected at this Dealership. Clean and excellent facilities and valued personal touch. Will not take our two Volkswagens to any other dealer. | Read Full Review

9/7/2021 12:00:00 AM | Cars.com

★★★★★ Andy TGT

Great service as expected at this Dealership. Clean and excellent facilities and valued personal touch. Will not take our two Volkswagens to any other dealer. | Read Full Review

9/7/2021 12:00:00 AM | DealerRater

★★★★★ Luke Tsai

Seems nice at first, but a headache once the sale is done. They made a billing mistake and owe me some money after the sale, but the check has mysteriously gotten lost in the mail 5 times in a row. Never willing to supply any tracking info. EDIT: After leaving the review, I was finally escalated to the GSM, Derek Pound. After some b | Read Full Review

9/6/2021 12:00:00 AM | Google

★★★★★ Dave

Great service experience for my annual maintenance. | Read Full Review

9/5/2021 12:00:00 AM | Cars.com

★★★★★ Lou Grant

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9/4/2021 12:00:00 AM | Google

★★★★★ Megan Murdoch

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9/4/2021 12:00:00 AM | Google

★★★★★ Thomas Fulford

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9/4/2021 12:00:00 AM | Google

★★★★★ Michelle Anders

Rusty in service ALWAYS takes care of me. I recently purchased a second VW from Colonial VW so I can stay with Rusty. He's the best! | Read Full Review

9/3/2021 12:00:00 AM | Google

★★★★★ AXELROD.JOAN

I don't want to write a review but I really like this dealership I don't want to write a review but I really like this dealership | Read Full Review

9/3/2021 12:00:00 AM | Cars.com

★★★★★ AXELROD.JOAN

I don't want to write a review but I really like this dealership I don't want to write a review but I really like this dealership | Read Full Review

9/3/2021 12:00:00 AM | DealerRater

★★★★★ Zulfi

This was the fastest and easiest car purchase I have ever experienced. Steve made the entire process easy and went above and beyond to secure our desired car. Thank you for your excellent service! | Read Full Review

9/2/2021 12:00:00 AM | DealerRater

★★★★★ Zee

Working with Steve Warren was an absolute pleasure! He went above and beyond to make car buying process easy and go smoothly! He also helped me find better insurance. I highly recommend everyone to talk to Steve at Colonial VM of Medford for your next car. | Read Full Review

9/2/2021 12:00:00 AM | DealerRater

★★★★★ jpd

I worked with Paul through purchasing my vehicle and he was excellent. Responsive, knowledgeable and easy to work with. All managers were great as well. Made the purchasing process easy. | Read Full Review

9/2/2021 12:00:00 AM | Cars.com

★★★★★ jpd

I worked with Paul through purchasing my vehicle and he was excellent. Responsive, knowledgeable and easy to work with. All managers were great as well. Made the purchasing process easy. | Read Full Review

9/2/2021 12:00:00 AM | DealerRater

★★★★★ Christopher Camillucci

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9/2/2021 12:00:00 AM | Google

★★★★★ Ashlee Kelly

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9/1/2021 12:00:00 AM | Google

★★★★★ Rene Groth

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9/1/2021 12:00:00 AM | Google

★★★★★ Gretchen Jaynes

Nothing but great service. Daughters car. | Read Full Review

9/1/2021 12:00:00 AM | Cars.com

★★★★★ Marko

Great customer service, I was in and out on time. | Read Full Review

9/1/2021 12:00:00 AM | Cars.com

★★★★★ Rocklin.sarah

GREAT experience! Steve was knowledgeable and patient which made the buying process a breeze! We will definitely be recommending VW of Medford to our family and friends. | Read Full Review

8/31/2021 12:00:00 AM | DealerRater

★★★★★ DMMINNS

My car has run beautifully in their care for five years. I can’t complain and I love my Golf. Hope it lasts at least another 10. | Read Full Review

8/31/2021 12:00:00 AM | Cars.com

★★★★★ DMMINNS

My car has run beautifully in their care for five years. I can’t complain and I love my Golf. Hope it lasts at least another 10. | Read Full Review

8/31/2021 12:00:00 AM | DealerRater

★★★★★ Lafrance_kevin

Steve Warren was extremely professional and personable. It was a pleasure working with him and I wouldn’t hesitate to recommend him to friends or family. | Read Full Review

8/30/2021 12:00:00 AM | DealerRater

★★★★★ Lafrance_kevin

Steve Warren was extremely professional and personable. It was a pleasure working with him and I wouldn’t hesitate to recommend him to friends or family. | Read Full Review

8/30/2021 12:00:00 AM | Cars.com

★★★★★ J HH

Keven Umana was our salesman and we had a great experience with him purchasing our new Taos. He was knowledgeable, friendly and quickly answered our many questions. He was patient while we worked out the details and we never felt pressured during the process. We recommend Keven to anyone shopping Colonial VW in Medford! | Read Full Review

8/30/2021 12:00:00 AM | Google

★★★★★ Luke Tsai

Seems nice at first, but a headache once the sale is done. They made a billing mistake and owe me some money after the sale, but the check has mysteriously gotten lost in the mail 5 times in a row. Never willing to supply any tracking info. | Read Full Review

8/30/2021 12:00:00 AM | Google

★★★★★ Carolina Moraes

I just got my license and was looking for my first car to drive me and my daughter around. I worked with Kevin and he was such an amazing salesman. He made sure everything was going smoothly. What I wanted, how much it was for everything. My first time buying a car went smoothly. Definitely the best experience I had | Read Full Review

8/29/2021 12:00:00 AM | Google

★★★★★ Ahearn_christopher

Process was easy Steve Warren answered all my technical questions and had us in the car we wanted for the price we wanted quickly. | Read Full Review

8/29/2021 12:00:00 AM | Cars.com

★★★★★ Ahearn_christopher

Process was easy Steve Warren answered all my technical questions and had us in the car we wanted for the price we wanted quickly. | Read Full Review

8/29/2021 12:00:00 AM | DealerRater

★★★★★ Emily

Great experience! Steve was very helpful in arranging for us to test drive a number of cars. He was knowledgeable and pressure free. Good visit. | Read Full Review

8/28/2021 12:00:00 AM | DealerRater

★★★★★ Pamela Ahearn

Steve Warren made this process so easy and pleasant! He found the exact model we were looking for and we were ready to go in no time! | Read Full Review

8/28/2021 12:00:00 AM | DealerRater

★★★★★ Keith.hartlen

Quick and easy to schedule a test drive. I like the scheduling of finance docs. I don’t like how the finance office pushes extras like resist all. Kevin was very laid back salesman. I like the new show room. | Read Full Review

8/28/2021 12:00:00 AM | DealerRater

★★★★★ Pamela Ahearn

Steve Warren made this process so easy and pleasant! He found the exact model we were looking for and we were ready to go in no time! | Read Full Review

8/28/2021 12:00:00 AM | Cars.com

★★★★★ RACHELHWINKELLER

Excellent experience. Prompt and pleasant initial check in at the service counter Very nice lounge Prompt and professional service. A very professional and pleasant service call | Read Full Review

8/27/2021 12:00:00 AM | Cars.com

★★★★★ Keith.hartlen

Quick and easy to schedule a test drive. I like the scheduling of finance docs. I don’t like how the finance office pushes extras like resist all. Kevin was very laid back salesman. I like the new show room. | Read Full Review

8/27/2021 12:00:00 AM | Cars.com

★★★★★ RACHELHWINKELLER

Excellent experience. Prompt and pleasant initial check in at the service counter Very nice lounge Prompt and professional service. A very professional and pleasant service call | Read Full Review

8/27/2021 12:00:00 AM | DealerRater

★★★★★ GJKELLOGG

Good service, clear communication. The only downside is the unavailability of nearby public transportation, courtesy cars, or low-cost rental at the nearby Enterprise location. | Read Full Review

8/27/2021 12:00:00 AM | DealerRater

★★★★★ GJKELLOGG

Good service, clear communication. The only downside is the unavailability of nearby public transportation, courtesy cars, or low-cost rental at the nearby Enterprise location. | Read Full Review

8/27/2021 12:00:00 AM | Cars.com

★★★★★ bethanyctietjen

Helpful service and knowledgeable staff. Easy to reach by phone and prompt resolution of my issue. I had called previously and one of the staff members provided guidance on how to fix an issue over the phone. Very helpful! | Read Full Review

8/26/2021 12:00:00 AM | Cars.com

★★★★★ bethanyctietjen

Helpful service and knowledgeable staff. Easy to reach by phone and prompt resolution of my issue. I had called previously and one of the staff members provided guidance on how to fix an issue over the phone. Very helpful! | Read Full Review

8/26/2021 12:00:00 AM | DealerRater

★★★★★ Josh Peters

Helpful, friendly, Knowledgable! Moving to MA soon so was trying to complete the lease process from out of state. These guys made it happen! | Read Full Review

8/26/2021 12:00:00 AM | Google

★★★★★ DAMON.YOUNG

It was very easy to get service. The job was done well. The lobby is clean and quiet. I have no complaints about this dealership. | Read Full Review

8/25/2021 12:00:00 AM | DealerRater

★★★★★ DAMON.YOUNG

It was very easy to get service. The job was done well. The lobby is clean and quiet. I have no complaints about this dealership. | Read Full Review

8/25/2021 12:00:00 AM | Cars.com

★★★★★ Deadrick

Very satisfied with our experience at VW of Medford. Steve Warren was helpful, informative and pleasant to work with. We love our Tiguan and plan to buy future cars here! | Read Full Review

8/24/2021 12:00:00 AM | Cars.com

★★★★★ Deadrick

Very satisfied with our experience at VW of Medford. Steve Warren was helpful, informative and pleasant to work with. We love our Tiguan and plan to buy future cars here! | Read Full Review

8/24/2021 12:00:00 AM | DealerRater

★★★★★ MICHAEL.A.HSIEH

They were very friendly and knowledgeable, he let me know the service was under warranty which saved me a lot of money - the turbo is covered by the PZEV law in MA, which I did not know about. | Read Full Review

8/23/2021 12:00:00 AM | DealerRater

★★★★★ sb

service team is great. takes care of every need! will be back in the future. rusty and thomas were very helpful, and walked me through the whole process. | Read Full Review

8/23/2021 12:00:00 AM | DealerRater

★★★★★ sb

service team is great. takes care of every need! will be back in the future. rusty and thomas were very helpful, and walked me through the whole process. | Read Full Review

8/23/2021 12:00:00 AM | Cars.com

★★★★★ MICHAEL.A.HSIEH

They were very friendly and knowledgeable, he let me know the service was under warranty which saved me a lot of money - the turbo is covered by the PZEV law in MA, which I did not know about. | Read Full Review

8/23/2021 12:00:00 AM | Cars.com

★★★★★ Hayley Boyd

Great buying experience back in 2020 and great service experience in 2021! 10/10- | Read Full Review

8/23/2021 12:00:00 AM | Google

★★★★★ Mariann

Excellent service. Staff was very helpful and kept me informed of repair process and time estimates from the start. | Read Full Review

8/22/2021 12:00:00 AM | Cars.com

★★★★★ K

Great service! | Read Full Review

8/21/2021 12:00:00 AM | Cars.com

★★★★★ David Dawson

| Read Full Review

8/21/2021 12:00:00 AM | Google

★★★★★ Michael Hsieh

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8/20/2021 12:00:00 AM | Google

★★★★★ Liz Kantor

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8/20/2021 12:00:00 AM | Google

★★★★★ FIRSTRNFA

Service and Ser Service was great and service rep did everything to make it a positive experience. I made the mistake in the past not going to a Volkswagen shop to have my beetle service. Glad I made the switch. | Read Full Review

8/20/2021 12:00:00 AM | Cars.com

★★★★★ FIRSTRNFA

Service and Ser Service was great and service rep did everything to make it a positive experience. I made the mistake in the past not going to a Volkswagen shop to have my beetle service. Glad I made the switch. | Read Full Review

8/20/2021 12:00:00 AM | DealerRater

★★★★★ Chris Wood

| Read Full Review

8/18/2021 12:00:00 AM | Google

★★★★★ GIOVANNI.A60

Excellent staff and excellent service very good when it comes warranty and take my vehicle right away to be looked at very professional at what they do | Read Full Review

8/17/2021 12:00:00 AM | DealerRater

★★★★★ GIOVANNI.A60

Excellent staff and excellent service very good when it comes warranty and take my vehicle right away to be looked at very professional at what they do | Read Full Review

8/17/2021 12:00:00 AM | Cars.com

★★★★★ cmolina0516

Steve Wareen was extremely helpful, patient and informative. My husband and I have been eyeing an atlas cross sport for a few months but felt that other dealers were just pushing to sell. With Steve we felt at home and cared for. A million thanks | Read Full Review

8/16/2021 12:00:00 AM | Cars.com

★★★★★ cmolina0516

Steve Wareen was extremely helpful, patient and informative. My husband and I have been eyeing an atlas cross sport for a few months but felt that other dealers were just pushing to sell. With Steve we felt at home and cared for. A million thanks | Read Full Review

8/16/2021 12:00:00 AM | DealerRater

★★★★★ TIANTIAN

very happy with the whole experience. Tom is always on top of his game. the quality of the work is excellent as always. i have done all the service for my car here since 2012 | Read Full Review

8/16/2021 12:00:00 AM | DealerRater

★★★★★ TIANTIAN

very happy with the whole experience. Tom is always on top of his game. the quality of the work is excellent as always. i have done all the service for my car here since 2012 | Read Full Review

8/16/2021 12:00:00 AM | Cars.com

★★★★★ Nasli31 Be

Very happy that i bought my golf gti from colonial volkswagen .great experience and excellent customer service from Craig Cohen.thank you | Read Full Review

8/15/2021 12:00:00 AM | Google

★★★★★ Ny Mia Tran

Rusty was extremely helpful. Great service as always! | Read Full Review

8/14/2021 12:00:00 AM | Google

★★★★★ Allee

Very easy check in process, waiting room is comfortable, staff is friendly and easy to find if there’s an issue. The quality of the service and the staff is top tier. | Read Full Review

8/14/2021 12:00:00 AM | Cars.com

★★★★★ Allee

Very easy check in process, waiting room is comfortable, staff is friendly and easy to find if there’s an issue. The quality of the service and the staff is top tier. | Read Full Review

8/14/2021 12:00:00 AM | DealerRater

★★★★★ TWOLL

The service is great, and there is good attention to detail. I feel that my car is in good hands and that I am well served. | Read Full Review

8/13/2021 12:00:00 AM | DealerRater

★★★★★ TWOLL

The service is great, and there is good attention to detail. I feel that my car is in good hands and that I am well served. | Read Full Review

8/13/2021 12:00:00 AM | Cars.com

★★★★★ Bryan Teixeira

Everything went well but they forgot to detail my car in the end | Read Full Review

8/13/2021 12:00:00 AM | Cars.com

★★★★★ BERIDEL

Service was satisfactory. Much appreciated that I was contacted before any additional service items were added. Filler Filler Filler Filler Filler Filler Filler Filler Filler | Read Full Review

8/13/2021 12:00:00 AM | Cars.com

★★★★★ EEWELLINGTON1

The Colonial Volkswagen of Medford is a customer friendly place to buy a car or get it service. The staff was very professional and knowledgeable. I would recommend this location to anybody. | Read Full Review

8/12/2021 12:00:00 AM | DealerRater

★★★★★ EEWELLINGTON1

The Colonial Volkswagen of Medford is a customer friendly place to buy a car or get it service. The staff was very professional and knowledgeable. I would recommend this location to anybody. | Read Full Review

8/11/2021 12:00:00 AM | Cars.com

★★★★★ Vanessa

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8/11/2021 12:00:00 AM | Google

★★★★★ les.lartey

Great communication during servicing around primary concern and providing loaner vehicle accordingly. Issue not initially resolved so upon return case was escalated and promptly fixed. | Read Full Review

8/11/2021 12:00:00 AM | Cars.com

★★★★★ linhamsailor

Very happy with Colonial VW and the salesman, Deivid Mauricio, for a very smooth and pleasant car buying experience. Rather than being overly aggressive and pushy as some sales people can be, Mr. Mauricio, listened and put the customer's satisfaction first. | Read Full Review

8/11/2021 12:00:00 AM | Cars.com

★★★★★ sam.mccrimmon

Excellent and prompt service with a value added approach. Actively made sure I was aware of issues before the came up and walked me through everything | Read Full Review

8/11/2021 12:00:00 AM | Cars.com

★★★★★ linhamsailor

Very happy with Colonial VW and the salesman, Deivid Mauricio, for a very smooth and pleasant car buying experience. Rather than being overly aggressive and pushy as some sales people can be, Mr. Mauricio, listened and put the customer's satisfaction first. | Read Full Review

8/11/2021 12:00:00 AM | DealerRater

★★★★★ les.lartey

Great communication during servicing around primary concern and providing loaner vehicle accordingly. Issue not initially resolved so upon return case was escalated and promptly fixed. | Read Full Review

8/11/2021 12:00:00 AM | DealerRater

★★★★★ sam.mccrimmon

Excellent and prompt service with a value added approach. Actively made sure I was aware of issues before the came up and walked me through everything | Read Full Review

8/11/2021 12:00:00 AM | DealerRater

★★★★★ Paul Cloutier

Anyone looking for a VW service center in the Boston area please steer clear of this place at all cost. From the service desk to the mechanics I have never seen such incompetence. After spending many thousands on repairs over the years I was lied to after telling service to go over my truck to be sure there where no safety issues or | Read Full Review

8/11/2021 12:00:00 AM | Google

★★★★★ Ana Vallejo

| Read Full Review

8/10/2021 12:00:00 AM | Google

★★★★★ Nacho screen name

I have always had a great experience with this dealership. Friendly and professional service. Solid communication. I would recommend this dealership to any family and friends. | Read Full Review

8/10/2021 12:00:00 AM | DealerRater

★★★★★ Nacho screen name

I have always had a great experience with this dealership. Friendly and professional service. Solid communication. I would recommend this dealership to any family and friends. | Read Full Review

8/10/2021 12:00:00 AM | Cars.com

★★★★★ Ashley C

Prompt service and kept me up to date with everything the 30k mile service was to be done. I have a 2017 Golf R DSG and love it! Local VW dealership with the usual pricing for dealerships. Paid $546 for this service. Haldex flush, oil n filter change, new air filter, tire rotation topped off fluids. The parts are not expensive, its t | Read Full Review

8/10/2021 12:00:00 AM | Cars.com

★★★★★ emilylovessummer

Ryan was great to work with! Very helpful and insightful. The entire team provided seamless support - from showing options for the car to providing contacts for insurance - the process was fast and friendly! | Read Full Review

8/9/2021 12:00:00 AM | Cars.com

★★★★★ emilylovessummer

Ryan was great to work with! Very helpful and insightful. The entire team provided seamless support - from showing options for the car to providing contacts for insurance - the process was fast and friendly! | Read Full Review

8/9/2021 12:00:00 AM | DealerRater

★★★★★ Kieran O'Brien

I had a faulty turbocharger on my 2018 GTI. The service team was able to take me in on an emergency basis and had it fixed within 2 days. The original gentleman I spoke to gave me a hard time for not taking it to a VW dealer for 30k mile checkup (I did work myself & at local euro shop), but still opened up a spot in the afternoon. Fl | Read Full Review

8/9/2021 12:00:00 AM | Google

★★★★★ Emily Smith

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8/9/2021 12:00:00 AM | Google

★★★★★ Carly Christensen

| Read Full Review

8/9/2021 12:00:00 AM | Google

★★★★★ Paul Cloutier

Anyone looking for a VW service center I the Boston area please steer clear of this place at all cost. From the service desk to the mechanics I have never seen such incompetence. After spending many thousands on repairs over the years I was lied to after telling service to go over my truck to be sure there where no safety issues or t | Read Full Review

8/9/2021 12:00:00 AM | Google

★★★★★ emily boles

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8/8/2021 12:00:00 AM | Google

★★★★★ SB

Rusty was the best. He went above and beyond, and I truly appreciated it. Thanks again. | Read Full Review

8/8/2021 12:00:00 AM | Cars.com

★★★★★ Terry Rodda

Good fast service provided by very polite knowledgeable representatives. Would definitely return as service needs arise. We appreciate folks that can trust to attend to the needs of our cars. I wish to thank everyone of course including Sam the mechanic who worked on our 2010 vw jetty. Mr and Mrs Terry Rodda | Read Full Review

8/6/2021 12:00:00 AM | Cars.com

★★★★★ Natalie

Dan was stellar. So was the gentleman who shuttled me to work after I dropped my car off. Incredible customer service, thanks so much! | Read Full Review

8/6/2021 12:00:00 AM | Cars.com

★★★★★ Alexa Krawczyk

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8/6/2021 12:00:00 AM | Google

★★★★★ Kevin Langer

Thanks to service writer Frank and the mechanics for providing a hassle free experience and getting me back on the road quickly | Read Full Review

8/5/2021 12:00:00 AM | Google

★★★★★ doneal22

Steve was amazing. Always quick to return any calls and answer all my questions. Stephanie was also wonderful and answered all my questions and concerns | Read Full Review

8/4/2021 12:00:00 AM | DealerRater

★★★★★ GIHANKOUR

I bought my first car from here and fortunately, it was a great experience. There was a scratch on my windshield when I came to pick up the car, but the dealer was very kind in helping me get that sorted out. | Read Full Review

8/4/2021 12:00:00 AM | DealerRater

★★★★★ GIHANKOUR

I bought my first car from here and fortunately, it was a great experience. There was a scratch on my windshield when I came to pick up the car, but the dealer was very kind in helping me get that sorted out. | Read Full Review

8/4/2021 12:00:00 AM | Cars.com

★★★★★ adriana.borges94

My experience was smooth from start to finish! I was very comfortable with the staff and felt they really heard all my needs. I love my Tiguan more and more each day! | Read Full Review

8/3/2021 12:00:00 AM | Cars.com

★★★★★ Nicki D

I just had a great experience purchasing my Jetta at Colonial Volkswagon in Medford. I worked with Paul Lazzaro and he helped me make decisions without pressure or frustration as I changed my mind throughout the process!! I can't say enough about the dealership and their very professional team. A special shout out to Ken Cataldo as w | Read Full Review

8/3/2021 12:00:00 AM | Cars.com

★★★★★ GEOFF10

I have purchased several vehicles from Colonial VW over the years. Not only do I appreciate the quality of the VW brand, the dealership has always treated me as a VIP. The facility is clean and the service is great. | Read Full Review

8/3/2021 12:00:00 AM | Cars.com

★★★★★ adriana.borges94

My experience was smooth from start to finish! I was very comfortable with the staff and felt they really heard all my needs. I love my Tiguan more and more each day! | Read Full Review

8/3/2021 12:00:00 AM | DealerRater

★★★★★ GEOFF10

I have purchased several vehicles from Colonial VW over the years. Not only do I appreciate the quality of the VW brand, the dealership has always treated me as a VIP. The facility is clean and the service is great. | Read Full Review

8/3/2021 12:00:00 AM | DealerRater

★★★★★ Nicki D

I just had a great experience purchasing my Jetta at Colonial Volkswagon in Medford. I worked with Paul Lazzaro and he helped me make decisions without pressure or frustration as I changed my mind throughout the process!! I can't say enough about the dealership and their very professional team. A special shout out to Ken Cataldo as w | Read Full Review

8/3/2021 12:00:00 AM | DealerRater

★★★★★ Nicki Dolloff

I just had a great experience purchasing my Jetta at Colonial Volkswagon in Medford. I worked with Paul Lazzaro and he helped me make decisions without pressure or frustration as I changed my mind throughout the process!! I can't say enough about the dealership and their very professional team. A special shout out to Ken Cataldo as w | Read Full Review

8/3/2021 12:00:00 AM | Google

★★★★★ pham.timothea

I had to get an oil change about a week and a half after I bought the car - doesn’t seem right. That’s my only real complaint as I feel like they should have checked that for me before I picked up the car… | Read Full Review

8/3/2021 12:00:00 AM | DealerRater

★★★★★ pham.timothea

I had to get an oil change about a week and a half after I bought the car - doesn’t seem right. That’s my only real complaint as I feel like they should have checked that for me before I picked up the car… | Read Full Review

8/3/2021 12:00:00 AM | Cars.com

★★★★★ natasha88

Steve was great to work with.....we felt no pressure at all as can sometimes happen when buying/leasing a car. As a side bonus, we found we had lots in common including a love for Elvis. All staff was very pleasant and helpful and patient. We do not live close by but the experience was worth the drive. | Read Full Review

8/1/2021 12:00:00 AM | Cars.com

★★★★★ Max

Quick and easy. Service rep went out of his way to answer our questions. I asked a guy at the parts counter about an accessory and he needed to research it. He called me right after I got home. | Read Full Review

8/1/2021 12:00:00 AM | Cars.com

★★★★★ natasha88

Steve was great to work with.....we felt no pressure at all as can sometimes happen when buying/leasing a car. As a side bonus, we found we had lots in common including a love for Elvis. All staff was very pleasant and helpful and patient. We do not live close by but the experience was worth the drive. | Read Full Review

8/1/2021 12:00:00 AM | DealerRater

★★★★★ Thomas Helming

| Read Full Review

8/1/2021 12:00:00 AM | Google

★★★★★ Morrispaulr68

Greg made my car buying experience super easy and saved me a ton of time. The staff was great and I would highly recommend visiting the team. | Read Full Review

7/30/2021 12:00:00 AM | DealerRater

★★★★★ Morrispaulr68

Greg made my car buying experience super easy and saved me a ton of time. The staff was great and I would highly recommend visiting the team. | Read Full Review

7/30/2021 12:00:00 AM | Cars.com

★★★★★ Christine

Had an appointment to fix an Open Campaign on my Tiguan. Was in and out in an hour as promised. Nice waiting area to read in. | Read Full Review

7/30/2021 12:00:00 AM | Cars.com

★★★★★ Josua Batubara

Came here for my 2012 Jetta Sportwagen tire rotation and had the wheel alignment. Turned out the front brakes needed to be replaced too. Frank explained the cost which I thought was fair. It took longer because of the extra service but was still done under the estimated time. Great customer service and the waiting room was nice too. | Read Full Review

7/29/2021 12:00:00 AM | Google

★★★★★ Claudia Caputo

Just graduated college and worked with Steven Warren to get my first car and the experience was great! I told him what I wanted and what I could afford, and he worked with me till we found something perfect. The communication all throughout was great, he always kept me in the loop. He even worked very quickly to get all the paper wor | Read Full Review

7/29/2021 12:00:00 AM | Google

★★★★★ Ting Lei

Had some issue before, but overall they are good in getting things solved. | Read Full Review

7/29/2021 12:00:00 AM | Google

★★★★★ JIMSWIM

Appreciate the attention and the convenience of the online scheduling and the after hours drop off, as well as the call to notify me the car was ready. | Read Full Review

7/29/2021 12:00:00 AM | Cars.com

★★★★★ JIMSWIM

Appreciate the attention and the convenience of the online scheduling and the after hours drop off, as well as the call to notify me the car was ready. | Read Full Review

7/29/2021 12:00:00 AM | DealerRater

★★★★★ aaablues26

Steve helped me get my new Atlas Sport cross. Was very helpful, knowledgeable and made it be a quick turnaround for me. Thank you Steve | Read Full Review

7/28/2021 12:00:00 AM | DealerRater

★★★★★ aaablues26

Steve helped me get my new Atlas Sport cross. Was very helpful, knowledgeable and made it be a quick turnaround for me. Thank you Steve | Read Full Review

7/28/2021 12:00:00 AM | Cars.com

★★★★★ Brenda Dvoskin

| Read Full Review

7/28/2021 12:00:00 AM | Google

★★★★★ jauciello214

Dan was really helpful and informative. He kept great communication with us throughout our service. We will look forward to working with Dave in the future. | Read Full Review

7/27/2021 12:00:00 AM | Cars.com

★★★★★ SJC

Steve was the agent that helped my husband a four years ago and we sought him out when I was looking again. Very competent, accommodating & reliable. He goes above and beyond to make you comfortable with you purchase, in my case staying beyond closing time to accommodate me. Not too pushy. | Read Full Review

7/27/2021 12:00:00 AM | Cars.com

★★★★★ jauciello214

Dan was really helpful and informative. He kept great communication with us throughout our service. We will look forward to working with Dave in the future. | Read Full Review

7/27/2021 12:00:00 AM | DealerRater

★★★★★ SJC

Steve was the agent that helped my husband a four years ago and we sought him out when I was looking again. Very competent, accommodating & reliable. He goes above and beyond to make you comfortable with you purchase, in my case staying beyond closing time to accommodate me. Not too pushy. | Read Full Review

7/27/2021 12:00:00 AM | DealerRater

★★★★★ Sudip Saunders

| Read Full Review

7/24/2021 12:00:00 AM | Google

★★★★★ Mitchell Johnson

Everything went smoothly. | Read Full Review

7/23/2021 12:00:00 AM | Google

★★★★★ Tavio Goncalves

Had a great experience working with Josh and Stephanie. Very helpful and thorough throughout the whole process! Love the new Tiguan R-Line! | Read Full Review

7/23/2021 12:00:00 AM | Google

★★★★★ Danny Kwong

| Read Full Review

7/23/2021 12:00:00 AM | Google

★★★★★ Thomas Batchelder

Very helpful and attentive service staff, and a fast turn-around time. | Read Full Review

7/22/2021 12:00:00 AM | Google

★★★★★ Mia Bellinghieri

We had a great experience with Steven! This is my third Tiguan in a row and my second time in a row getting a car from VW Colonial Medford! We told them our budget and they helped us find a great car for what we needed. Not typical car salesman here, very friendly! Highly recommend this dealership! | Read Full Review

7/22/2021 12:00:00 AM | Google

★★★★★ Gino Caccavale

Experience was top notch. Dan from service kept me in the loop daily of progress and I can tell he was committed to solving my issues and getting me back on the road. Usually service departments just start replacing things to rectify a problem, and charge you accordingly. Dan was more dedicated to solving my problem than doing a proc | Read Full Review

7/22/2021 12:00:00 AM | Google

★★★★★ Ting Lei

The service there is terrible. Two days after my1st factory required maintenance of my new car, I noticed an oil spill on my drive way. I then drove to the dealer and explained the issue. The service advisor simply replied 'OK', nothing else. He also said he is busy and told me this is not his fault when I said this is not my fault. | Read Full Review

7/22/2021 12:00:00 AM | Google

★★★★★ carcamo42

Great. .nice people ?? excelente work. Reason. For visit a recol. In the car. ..I well. Recommend. 100 % . I lovet. My. Car. I well. See you soon for my next service | Read Full Review

7/20/2021 12:00:00 AM | DealerRater

★★★★★ Caitlin T.

Paul Lazzaro was wonderful to work with. He walked us through the process and found us exactly was we were looking for. Everyone at Colonial was fantastic to work with! | Read Full Review

7/19/2021 12:00:00 AM | DealerRater

★★★★★ Caitlin T.

Paul Lazzaro was wonderful to work with. He walked us through the process and found us exactly was we were looking for. Everyone at Colonial was fantastic to work with! | Read Full Review

7/19/2021 12:00:00 AM | Cars.com

★★★★★ carcamo42

Great. .nice people ?? excelente work. Reason. For visit a recol. In the car. ..I well. Recommend. 100 % . I lovet. My. Car. I well. See you soon for my next service | Read Full Review

7/19/2021 12:00:00 AM | Cars.com

★★★★★ EAGB

really helpful in the service department. made it very easy to pick up my car after hours which I really appreciated. helpful in determining what services to perform when. | Read Full Review

7/19/2021 12:00:00 AM | Cars.com

★★★★★ EAGB

really helpful in the service department. made it very easy to pick up my car after hours which I really appreciated. helpful in determining what services to perform when. | Read Full Review

7/19/2021 12:00:00 AM | DealerRater

★★★★★ Caitlin T.

Paul Lazzaro was amazing to work with. He was incredibly knowledgeable, walked us through the process step by step, and was able to find us exactly what we were looking for, down to the perfect color! We can't say enough about our experience at Colonial. | Read Full Review

7/17/2021 12:00:00 AM | DealerRater

★★★★★ n/a

I do not want my review published | Read Full Review

7/17/2021 12:00:00 AM | Cars.com

★★★★★ Caitlin T.

Paul Lazzaro was amazing to work with. He was incredibly knowledgeable, walked us through the process step by step, and was able to find us exactly what we were looking for, down to the perfect color! We can't say enough about our experience at Colonial. | Read Full Review

7/16/2021 12:00:00 AM | Cars.com

★★★★★ Caitlin Conway Torelli

Paul Lazzaro at Colonial was wonderful to work with. My brother worked with him on his car purchase and highly recommended him to us. He was knowledgeable, communicating with us regularly, walking us through the process at each step and worked hard to find us the perfect car! | Read Full Review

7/16/2021 12:00:00 AM | Google

★★★★★ smaguire1001

They are always great in the service dept here. I gave 4 stars only because they seemed like they had overbooked their time slots. The waiting area was full and they were apologizing for how backed up they were. | Read Full Review

7/16/2021 12:00:00 AM | Cars.com

★★★★★ Jordan Frias

Rusty was friendly and explained what needed to be done | Read Full Review

7/16/2021 12:00:00 AM | Cars.com

★★★★★ smaguire1001

They are always great in the service dept here. I gave 4 stars only because they seemed like they had overbooked their time slots. The waiting area was full and they were apologizing for how backed up they were. | Read Full Review

7/16/2021 12:00:00 AM | DealerRater

★★★★★ majestictiger83

Steve was very nice and patient with me as I made phone e calls and tried to decide what to do with the car I was looking at. He even stayed passed his time to leave to help me with questions I had. | Read Full Review

7/15/2021 12:00:00 AM | DealerRater

★★★★★ Charles Morse

Incredibly professional. Brought my car by for its 10k service while on a cross country road trip. In and out in 30 minutes. I work for a VW dealership back home, and even I was impressed. Good work guys!! | Read Full Review

7/15/2021 12:00:00 AM | DealerRater

★★★★★ Charles Morse

Incredibly professional. Brought my car by for its 10k service while on a cross country road trip. In and out in 30 minutes. I work for a VW dealership back home, and even I was impressed. Good work guys!! | Read Full Review

7/15/2021 12:00:00 AM | Cars.com

★★★★★ majestictiger83

Steve was very nice and patient with me as I made phone e calls and tried to decide what to do with the car I was looking at. He even stayed passed his time to leave to help me with questions I had. | Read Full Review

7/15/2021 12:00:00 AM | Cars.com

★★★★★ Sage Williams

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7/15/2021 12:00:00 AM | Google

★★★★★ charles grandon

Had 80K tune up performed. Rusty was very professional and kept me in the loop. notified me of one additional issue which they corrected. One of the two recall items were addressed the other is waiting for a part to come in. All in all very happy with the service. | Read Full Review

7/14/2021 12:00:00 AM | Google

★★★★★ JANESLADE

Dan Swartz was fantastic! Super helpful and informative. He made the experience great, from the phone call beforehand to when he handed me my keys after everything was finished. | Read Full Review

7/14/2021 12:00:00 AM | Cars.com

★★★★★ DAVIDJDOMINGUEZ

Very profession, great people in the service department. Great guy others were also willing to help, great job as usual from everyone there. Dedicated, great. | Read Full Review

7/14/2021 12:00:00 AM | Cars.com

★★★★★ JANESLADE

Dan Swartz was fantastic! Super helpful and informative. He made the experience great, from the phone call beforehand to when he handed me my keys after everything was finished. | Read Full Review

7/14/2021 12:00:00 AM | DealerRater

★★★★★ DAVIDJDOMINGUEZ

Very profession, great people in the service department. Great guy others were also willing to help, great job as usual from everyone there. Dedicated, great. | Read Full Review

7/14/2021 12:00:00 AM | DealerRater

★★★★★ M Gravallese Festa

Good experience. | Read Full Review

7/14/2021 12:00:00 AM | Cars.com

★★★★★ Narin N

Sales process was fine, picking up the car they said I can pick it up, up until 5:30, they called at 4:57 saying registration closes at 5. Why didn't you call me earlier? I came in because sales manager said they can make it work, what? What changed?!!! and they acted like I was just inconvenience. I know cars are selling themselves | Read Full Review

7/14/2021 12:00:00 AM | Google

★★★★★ CN

Josh and John were very friendly and easy to work with. They made made buying my first car a pain free and easy process. Highly recommend! | Read Full Review

7/12/2021 12:00:00 AM | DealerRater

★★★★★ CW

great experience and friendly staff! Rusty was excellent! | Read Full Review

7/12/2021 12:00:00 AM | Cars.com

★★★★★ adelita.kateri

Steve was knowledgeable, realistic and honest. I appreciated his patience and efforts to help me find the best vehicle for my situation. I would recommend him to friends and family. | Read Full Review

7/11/2021 12:00:00 AM | Cars.com

★★★★★ adelita.kateri

Steve was knowledgeable, realistic and honest. I appreciated his patience and efforts to help me find the best vehicle for my situation. I would recommend him to friends and family. | Read Full Review

7/11/2021 12:00:00 AM | DealerRater

★★★★★ Nik Weikert

Scheduled an oil change at Colonial and ended up getting an early 10,000 mile check up and in the long run saved money thanks to Frank D at Colonial VW. Frank has been helping me throughout the years at a variety of VW dealerships, when I was in Allston he would help me out at the Watertown VW, and now that I’m North of Boston he’s h | Read Full Review

7/10/2021 12:00:00 AM | Google

★★★★★ Kimberly Camosci

We had a wonderful experience at VW Medford. We worked with Paul Lazzaro to trade in our car for a new lease. It can be complicated and overwhelming for someone new to the process, however working with Paul we felt so confident and comfortable with the way he facilitated the transaction. We would recommend working with Paul and gladl | Read Full Review

7/8/2021 12:00:00 AM | Google

★★★★★ kcamosci

We had a wonderful experience at VW Medford. We worked with Paul Lazzaro to trade in our car for a new lease. It can be complicated and overwhelming for someone new to the process, however working with Paul we felt so confident and comfortable with the way he facilitated the transaction. We would recommend working with Paul and gladl | Read Full Review

7/8/2021 12:00:00 AM | DealerRater

★★★★★ kcamosci

We had a wonderful experience at VW Medford. We worked with Paul Lazzaro to trade in our car for a new lease. It can be complicated and overwhelming for someone new to the process, however working with Paul we felt so confident and comfortable with the way he facilitated the transaction. We would recommend working with Paul and gladl | Read Full Review

7/8/2021 12:00:00 AM | Cars.com

★★★★★ John

Repairs were done efficiently | Read Full Review

7/8/2021 12:00:00 AM | Cars.com

★★★★★ Gloria Zhu

Steve helped us compare several car models as we are planning to purchase our first car. He was very friendly, knowledgable, and accommodating. | Read Full Review

7/7/2021 12:00:00 AM | Google

★★★★★ Kevin Chen

Steve helped us seeing new Taos and Tiguan models, and gave us a lot of useful advices. Very friendly and professional! | Read Full Review

7/7/2021 12:00:00 AM | Google

★★★★★ Gaby Szemes

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7/6/2021 12:00:00 AM | Google

★★★★★ Gabriela

Steve Warren helped me find the SUV I wanted! I test drove many different options. He was very patient and honest. He was able to help me find what was affordable and what I was happy with. I would refer my friends and family! | Read Full Review

7/6/2021 12:00:00 AM | Cars.com

★★★★★ Gabriela

Steve Warren helped me find the SUV I wanted! I test drove many different options. He was very patient and honest. He was able to help me find what was affordable and what I was happy with. I would refer my friends and family! | Read Full Review

7/6/2021 12:00:00 AM | DealerRater

★★★★★ Magdiel Guardado

| Read Full Review

7/5/2021 12:00:00 AM | Google

★★★★★ Despina Alves

What an interesting time to buy a car! With the inventory shortage that's going around due to covid I went to 6 dealerships for a new car. I was instantly turned away with"sorry no cars not sure when you will get one try back in October". It felt like not only did the dealerships not want my business but also this laziness that among | Read Full Review

7/4/2021 12:00:00 AM | DealerRater

★★★★★ Despina Alves

What an interesting time to buy a car! With the inventory shortage that's going around due to covid I went to 6 dealerships for a new car. I was instantly turned away with"sorry no cars not sure when you will get one try back in October". It felt like not only did the dealerships not want my business but also this laziness that among | Read Full Review

7/4/2021 12:00:00 AM | Cars.com

★★★★★ Milt P

As always, service is top notch! Greeted when I arrived, went over what work was to be performed and they had my car done in a very reasonable amount of time. I have been a customer for 10 years and have never been disappointed. | Read Full Review

7/4/2021 12:00:00 AM | Cars.com

★★★★★ Despina Alves

What an interesting time to buy a car! With the inventory shortage that's going around due to covid I went to 6 dealerships for a new car. I was instantly turned away with"sorry no cars not sure when you will get one try back in October". It felt like not only did the dealerships not want my business but also this laziness that among | Read Full Review

7/3/2021 12:00:00 AM | Google

★★★★★ Will

Enjoyed the dedication and commitment to customer service and the available options. | Read Full Review

7/3/2021 12:00:00 AM | Cars.com

★★★★★ Will

Enjoyed the dedication and commitment to customer service and the available options. | Read Full Review

7/3/2021 12:00:00 AM | DealerRater

★★★★★ A. M.

I purchased my car two months ago. I found the CPO VW that I wanted at this dealership only, within my search radius. It took 2 weeks + to get it certified. I was promised to get base racks and a bike rack with the purchase. I received the base rack; never received the bike rack. The finance person who helped with the transaction was | Read Full Review

7/3/2021 12:00:00 AM | DealerRater

★★★★★ Derek Perlman

I have leased 4 consecutive cars here. They sales people are great, accommodating, and actually try to help you find the right car at a good price. For my last car was looking for something pretty specific, and they went above and beyond to help me configure my car properly. I honestly have not had good experiences with other car dea | Read Full Review

7/2/2021 12:00:00 AM | Google

★★★★★ Roshan Rajani

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7/2/2021 12:00:00 AM | Google

★★★★★ Christian Grippo

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7/2/2021 12:00:00 AM | Google

★★★★★ BOSTONBRUINSNICK

Everything is smooth so good and unexpected what I got | Read Full Review

7/2/2021 12:00:00 AM | DealerRater

★★★★★ veronica.hu

Great, efficient service - willing to work with us to get the best deal! | Read Full Review

7/1/2021 12:00:00 AM | DealerRater

★★★★★ Daryl Popper

Thank you always for a personalized and well round service experience. | Read Full Review

7/1/2021 12:00:00 AM | Google

★★★★★ David DeFilippo

The work was pretty simple fix hood latch , the part had to be ordered but I could leave it. Car was cleaned. I was a little disappointed that I car was not brought to me and I had to search for it in the lot. I am a regular customer. | Read Full Review

7/1/2021 12:00:00 AM | Google

★★★★★ MMOSHER1

It was a simple service and Colonial service people were courteous, efficient and did fine. More annoying to me is Colonial surveys. I seem to receive 2-3 requests each time I bring my car in and it is too many. | Read Full Review

7/1/2021 12:00:00 AM | DealerRater

★★★★★ jvogel

Colonial is an excellent dealership. The staff are welcoming and engaging. They are efficient and make car buying painless. I Highly recommend them. I’ve bought 4 Cars from colonial and will buy a 5th eventually. | Read Full Review

6/30/2021 12:00:00 AM | DealerRater

★★★★★ Lilbigs72885

Steve was a pleasure to work with. He didnt try to sell me something i didn't want. He listened to my needs and wants and we worked together to purchase the vehicle I wanted. | Read Full Review

6/29/2021 12:00:00 AM | DealerRater

★★★★★ Ed Vasquez

Had a great experience trading in my car for a new lease with Paul Lazzaro. Paul was very helpful and friendly, and he made us feel well taken care of. Would gladly work with him on any future transactions! | Read Full Review

6/28/2021 12:00:00 AM | DealerRater

★★★★★ KEVINWULFF

Professional, courteous, and helpful staff. Clean service center. Offered to take care and have state inspection performed. | Read Full Review

6/28/2021 12:00:00 AM | DealerRater

★★★★★ Antonio Cali

I went in with a car i recently purchased and was expecting a headache. Every other dealership I went to was nothing but heartbreak except for Volkswagen Medford. I had to trade in my recently purchased sedan because it was unfit for my newborn. Greg Cohen took the time to listen to my dilemma and helped me figure out my best course | Read Full Review

6/28/2021 12:00:00 AM | Google

★★★★★ mtlv -

| Read Full Review

6/28/2021 12:00:00 AM | Google

★★★★★ Maddie Drechsel

Dan and Colonial VW of Medford were great. I had an engine issue and had to travel two days later. Knowing this, Dan was able to get me in last minute and have my car fixed in under two days. He was very responsive and communicative and I trust the work they do! | Read Full Review

6/28/2021 12:00:00 AM | Google

★★★★★ Eduardo Vasquez

Had a great experience trading in my car for a new lease with Paul Lazzaro. Paul was very helpful and friendly, and he made us feel well taken care of. Would gladly work with him on any future transactions! | Read Full Review

6/28/2021 12:00:00 AM | Google

★★★★★ Michael Ziane

As soon as I dropped my car for servicing, it was taken care of (sticker and service). The car was returned spotless and cleaned. | Read Full Review

6/28/2021 12:00:00 AM | Google

★★★★★ Andy TGT

Service Department is second to none - we will not consider anywhere else for our VW vehicles. | Read Full Review

6/28/2021 12:00:00 AM | DealerRater

★★★★★ SRBLANCO

They did not change light bulb we needed the day we brought it and had to bring it back and have them actually change it. | Read Full Review

6/28/2021 12:00:00 AM | DealerRater

★★★★★ Patricia Murphy

All around superb qualilty service. Thank you! | Read Full Review

6/27/2021 12:00:00 AM | Google

★★★★★ AlandKai

We’ve been leasing VW’s since 2008… and Paul Lazzaro has been phenomenal to work with on our new lease. Our lease on our Tiguan was not ending until November, but Paul helped us get into a 2022 Taos sooner, and reduce our monthly payments substantially. He listened to what we wanted, and answered all of our questions. We will miss ou | Read Full Review

6/25/2021 12:00:00 AM | DealerRater

★★★★★ JimC

This is always a great place to have my car serviced. Factory trained techs, OEM parts, all work supervised by the shop foreman for QC purposes. It never disappoints. For those of us out there, who prefer highly trained techs, the right equipment to service our cars accordingly and don't mind paying for that level of high quality ser | Read Full Review

6/25/2021 12:00:00 AM | DealerRater

★★★★★ istrod

Exceptional service experience. Car was dropped off. Paid for service on the phone. Picked up car easily. Work was well done. Car was clean. Highly recommend. | Read Full Review

6/25/2021 12:00:00 AM | DealerRater

★★★★★ Henry Brodie

Josh Jeffres was fantastic. Very in depth knowledge of the vehicles and made the whole process smooth and easy. | Read Full Review

6/24/2021 12:00:00 AM | Google

★★★★★ Kai Chao

We’ve been leasing VW’s since 2008… and Paul Lazzaro has been phenomenal to work with on our new lease. Our lease on our Tiguan was not ending until November, but Paul helped us get into a 2022 Taos sooner, and reduce our monthly payments substantially. He listened to what we wanted, and answered all of our questions. We will miss | Read Full Review

6/24/2021 12:00:00 AM | Google

★★★★★ Emily Cassata

Paul Lazarro was extremely helpful as I looked to trade in my 2011 subaru for a VW Tiguan. He was easy to reach for communications throughout the whole process, and offered me a great deal for my car. Paul is a man who genuinely cares about his customers, and I would highly recommend that anyone see him for their car purchasing needs | Read Full Review

6/23/2021 12:00:00 AM | Google

★★★★★ Justin B

Steve Warren is excellent to work with. The process couldn’t have been smoother and he does not pressure you at all. I highly recommend going to this dealership. | Read Full Review

6/23/2021 12:00:00 AM | DealerRater

★★★★★ Anne

We had a great experience at Colonial VW! Steve Warren answered all our questions and guided us through the process. We would definitely go back! | Read Full Review

6/22/2021 12:00:00 AM | DealerRater

★★★★★ Marco Medeiros

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6/22/2021 12:00:00 AM | Google

★★★★★ Jay Melee Giacoppo

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6/21/2021 12:00:00 AM | Google

★★★★★ hannah lussier

I bought my first car, a used 2017 Honda Civic with Paul Lazzaro and he was the most helpful! It was my first time buying a car completely alone and he made me feel 100% comfortable, answered any questions I had, and ensured that I was getting the best deal and service possible. I absolutely recommend working with Paul!!! | Read Full Review

6/21/2021 12:00:00 AM | Google

★★★★★ Veronica Zhang

We had a terrific experience at Colonial VW of Medford buying an ID.4/all electric vehicle. Keven Umana was wonderful to work with - he was straightforward, helpful but not pushy, available for questions and equipped with lots of information. This is the first year the vehicle was released and so we asked him a lot about the car, and | Read Full Review

6/21/2021 12:00:00 AM | Google

★★★★★ Istvan Rodriguez

Exceptional service experience. | Read Full Review

6/21/2021 12:00:00 AM | Google

★★★★★ caroline.rindos

Great experience working with Ryan and Steve to find the perfect Tiguan! They were both easy to work with and helped ensure my first leasing experience was excellent. | Read Full Review

6/19/2021 12:00:00 AM | DealerRater

★★★★★ JERRYGREGOIRE2

Good experience. They diagnosed my car in timely fashion and repairs were done well. Pleasant staff were helpful in giving me information. Well done job. | Read Full Review

6/19/2021 12:00:00 AM | DealerRater

★★★★★ ELIPOLO881

Always great service here. Polite, professional, expedient, and thorough. They always inform me of all potential issues, and of all details of the work done. | Read Full Review

6/18/2021 12:00:00 AM | DealerRater

★★★★★ Andiele Jeremias

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6/18/2021 12:00:00 AM | Google

★★★★★ Dan O'Hara

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6/17/2021 12:00:00 AM | Google

★★★★★ S Valerie Dillon-Fast

Frank is always respectful and answers my questions. | Read Full Review

6/17/2021 12:00:00 AM | Google

★★★★★ AMB02138

Professional service from the service rep - going beyond his call of duty to provide helpful information. Not the first time dealing with that particular service team member. Pure pleasure. He is a keeper for you! (: | Read Full Review

6/17/2021 12:00:00 AM | DealerRater

★★★★★ Paul D

Paul Lazzaro was excellent to work with! He is very personable and friendly. He's not your typical pushy salesman and he was happy to answer any questions I had. He provided me with multiple options and worked to get me a great deal. He really made buying a vehicle easy. Stephanie additionally made the finance process easy and quick. | Read Full Review

6/17/2021 12:00:00 AM | DealerRater

★★★★★ Paul DePierro

Paul Lazzaro was excellent to work with! He is very personable and friendly. He's not your typical pushy salesman and he was happy to answer any questions I had. He provided me with multiple options and worked to get me a great deal. He really made buying a vehicle easy. Stephanie additionally made the finance process easy and quick. | Read Full Review

6/16/2021 12:00:00 AM | Google

★★★★★ Kara

I had a great experience with Keven at Colonial VW. I came in before an appointment so I didn't have much time to look around. Keven was able to find the perfect vehicle for me in under an hour. He was patient, and efficient with all of my needs and questions. He was easy to get in touch with, and kept me updated along the process. | Read Full Review

6/16/2021 12:00:00 AM | DealerRater

★★★★★ Chris Samuel

Kevin Umana and the staff was great to work with when I was looking for a new vehicle to trade in my car. They all worked together very well and took the time to listen to what I was look for to get in a vehicle that covered my needs. | Read Full Review

6/15/2021 12:00:00 AM | Google

★★★★★ Jeff66

Took my 2020 Cross Sport in for its 10,000 mile service. Greg Cohen (Sales) and Tom Bowes (Service) always go above and beyond. Outstanding customer service and technical support. Thank you so much!! | Read Full Review

6/13/2021 12:00:00 AM | DealerRater

★★★★★ ARIANAMED73

Steve Warren is always a pleasure to work with! We were able to test drive cars and pick the best option for us! The process was smooth and efficient! | Read Full Review

6/12/2021 12:00:00 AM | DealerRater

★★★★★ nancyzucco33

Friendly, professional, informative. Paul was very helpful in letting me know my options as my lease was ending. He answer all of my questions and in the I decided to purchase my vehicle. Thank you Paul. | Read Full Review

6/11/2021 12:00:00 AM | DealerRater

★★★★★ MOEKHALIFA.71

Frank is super chill, nice, and calm! Very professional and a gentleman. I had a 2 year maintenance vist and it couldn’t be smoother! | Read Full Review

6/10/2021 12:00:00 AM | DealerRater

★★★★★ MARY MOONEY

Dan was great in explaining the details of the inspection and his recommendations were helpful and I’m completely satisfied w the service VW Medford did on my 2011 Golf. | Read Full Review

6/10/2021 12:00:00 AM | Google

★★★★★ R C

Not a great experience. The sales folks, names not recalled, were a little too casual for my liking. I'm not their college bro, I was looking to buy a car. | Read Full Review

6/7/2021 12:00:00 AM | Google

★★★★★ Sangyeul Han

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6/5/2021 12:00:00 AM | Google

★★★★★ Maura McGillicuddy

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6/5/2021 12:00:00 AM | Google

★★★★★ Deborah Davis

Extremely professional and accommodating. Very easy to work with—they know how to do this! Wait was as anticipated. | Read Full Review

6/5/2021 12:00:00 AM | Google

★★★★★ Nick S.

Steve did an excellent job showing us the various SUVs and Crossover models. Friendly, knowledgeable, professional experience. I would recommend him for anyone looking to purchase or lease a vehicle! | Read Full Review

6/5/2021 12:00:00 AM | DealerRater

★★★★★ Catherine

We appreciated Steve’s patience as we looked at different makes and models. He was very knowledgeable about the different cars and trim levels. Thanks! | Read Full Review

6/5/2021 12:00:00 AM | DealerRater

★★★★★ mharrison924

Paul was a great help and a pleasure to deal with. John explained everything clearly to me on the finance end. Both made my car buying experience the best I've ever had. | Read Full Review

6/3/2021 12:00:00 AM | DealerRater

★★★★★ Angela Greene

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6/3/2021 12:00:00 AM | Google

★★★★★ Manjola Van Alphen

Josh and his team are amazing. Great customer service, great timing and great deal! Best VW dealership and sales agent ever. | Read Full Review

6/2/2021 12:00:00 AM | Google

★★★★★ Pm1987

From the start of the car leasing service to the day you turn your car in colonial Medford is by your side very step of the way! My sales rep Deivid was super friendly and addressed all my concerns about the leasing process. Happy to be back on my 2nd Jetta with them! | Read Full Review

6/1/2021 12:00:00 AM | DealerRater

★★★★★ Bryan

Steve Warren was professional and honest. He was very helpful when considering a used vehicle and I would work with him again in the future. | Read Full Review

5/31/2021 12:00:00 AM | DealerRater

★★★★★ rpalmer

Still evaluating the sunshade repair, certainly much improved. Great service experience, very calm and efficient. | Read Full Review

5/30/2021 12:00:00 AM | Cars.com

★★★★★ Baylee O'Connell

Just picked up my VW Jetta from medford Volkswagen. The car was absolutely beautiful and ready for me as soon as i got there. I worked with Paul Lazzaro who made the whole experience easy and stress free. He walked me through every aspect of the car and really took his time talking me through all the models and helping me pick a car | Read Full Review

5/29/2021 12:00:00 AM | Google

★★★★★ Sara

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5/28/2021 12:00:00 AM | Google

★★★★★ S.M.PICARDI

I was helped as soon as I walked in the door. My sales rep was very attentive, responsive and helped me find the vehicle that best suited me. | Read Full Review

5/28/2021 12:00:00 AM | DealerRater

★★★★★ S.M.PICARDI

I was helped as soon as I walked in the door. My sales rep was very attentive, responsive and helped me find the vehicle that best suited me. | Read Full Review

5/28/2021 12:00:00 AM | Cars.com

★★★★★ Maria L

Dan Swartz from the service dept was very helpful and professional | Read Full Review

5/28/2021 12:00:00 AM | Cars.com

★★★★★ DP

Fantastic, Truly Exceptional Service--Again! Rusty and Dan did a great job. And, after I walked around the showroom samples and yard inventory while I was waiting, Steve did a great job drawing me into conversation and addressing my approaching end-of-lease options. Very experienced professional. Every personal interaction at Colonia | Read Full Review

5/27/2021 12:00:00 AM | Cars.com

★★★★★ Febin George

Paul was extremely co-operative and highly resourceful. My first interaction with him was when I was trying an used 2017 model, however that deal didn't work out and as we were getting out, my car that I came in, didn't start. Paul helped us in getting our car started even though he didn't have any chance to get our business (since t | Read Full Review

5/27/2021 12:00:00 AM | DealerRater

★★★★★ Febin George

Paul was extremely co-operative and highly resourceful. My first interaction with him was when I was trying an used 2017 model, however that deal didn't work out and as we were getting out, my car that I came in, didn't start. Paul helped us in getting our car started even though he didn't have any chance to get our business (since t | Read Full Review

5/27/2021 12:00:00 AM | Google

★★★★★ Geoffrey Daves

Mr. Steve Warren was a great help. He was knowledgeable, patient, and honest. No added pressure. Always aware of my time. Thanks Steve!! | Read Full Review

5/26/2021 12:00:00 AM | Google

★★★★★ Oran

Steve Warren was excellent and very helpful. He directed us towards the right product and had great knowledge of the vehicle!! Look forward to working with him in the future. | Read Full Review

5/26/2021 12:00:00 AM | DealerRater

★★★★★ viccarlson18

Steve Warren was so helpful! Really listened to our needs to direct us to the right car. Excellent customer service and very knowledgeable in the different models. | Read Full Review

5/26/2021 12:00:00 AM | DealerRater

★★★★★ gdipersio

both cheryl and paul were fantastic worked with me for the entire sale , knew my son and myself by name before we entered the dealership, got a great deal and car very impressed. | Read Full Review

5/26/2021 12:00:00 AM | DealerRater

★★★★★ Caitlin Kelley

Keven was the most delightful car salesperson I have ever dealt with. He was "hungry" but not overly aggressive. He was very knowledgeable of the models I was interested in. I really felt he was working to provide me with the best car and price for what I was looking for. When it came to signing the paperwork, it was great to be walk | Read Full Review

5/25/2021 12:00:00 AM | Google

★★★★★ Vikram Mittal

I am very happy with Colonial VW of Medford. They gave me a great price and both Jason and Greg were outstanding. Ask for Greg if you go to this dealership. Service was great. They have one of the largest inventories of VWs. | Read Full Review

5/23/2021 12:00:00 AM | Google

★★★★★ Ai Masuzawa Davenport

I have been leasing my car at Colonial for over 10 years. Any service from annual check up to unexpected issue Colonial team always taking care of it very well. I had flat tire few days ago and brought it dealership. They worked on it fast to find problem and fixed it. I highly recommend Colonial for VW lover or anyone has interest | Read Full Review

5/21/2021 12:00:00 AM | Google

★★★★★ Brett White

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5/21/2021 12:00:00 AM | Google

★★★★★ Courtney Ward

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5/21/2021 12:00:00 AM | Google

★★★★★ Daves

Steve Warren helped us out tremendously! He helped us pick a vehicle without pressuring us. We are so satisfied with the service Steve and his team provided. Great location! | Read Full Review

5/20/2021 12:00:00 AM | DealerRater

★★★★★ clopez5116

Great service! Thank you for taking the time to make sure my car is working properly. I would recommend you visit them if you need a vehicle check up. | Read Full Review

5/20/2021 12:00:00 AM | DealerRater

★★★★★ MICHELLE

Excellent service! We had a nail in our tire and although we had the spare, VW roadside assistance came quickly right to our driveway and changed it in minutes for free. Then the service department provided the service that was due and fixed the flat tire quickly. Thank you! | Read Full Review

5/20/2021 12:00:00 AM | DealerRater

★★★★★ Allee

I recently purchased a brand new Jetta GLI from Colonial and could not be happier with the whole process. Working with Paul was a great experience. He laid everything out, worked with me to get to the price that I was comfortable with. Any questions I had throughout the process, he and everyone else were quick to fully answer. I high | Read Full Review

5/20/2021 12:00:00 AM | DealerRater

★★★★★ Natalie Kogan

I recently purchased a brand new Jetta GLI from Colonial and could not be happier with the whole process. Working with Paul was a great experience. He laid everything out, worked with me to get to the price that I was comfortable with. Any questions I had throughout the process, he and everyone else were quick to fully answer. I high | Read Full Review

5/19/2021 12:00:00 AM | Google

★★★★★ Timothy Norden

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5/19/2021 12:00:00 AM | Google

★★★★★ Bridget Conley

Excellent service and attention to detail. | Read Full Review

5/19/2021 12:00:00 AM | Google

★★★★★ Frankie S.

Divide and Paul were phenomenal. Hustle free, no hard sell and found my perfect car and color. I would highly recommend them in fact I already have sent them more people. Great people! | Read Full Review

5/17/2021 12:00:00 AM | DealerRater

★★★★★ ncmortell

The Colonial VW of Medford has always made my experience pleasantly memorable and satisfying. I would highly recommend for any service needed! It was quick and easy to call and make an appointment. I was just going to get my trie repaired and they even cleaned my car!! | Read Full Review

5/17/2021 12:00:00 AM | DealerRater

★★★★★ Patrick Manchon

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5/16/2021 12:00:00 AM | Google

★★★★★ Eric Eldredge

Great service and friendly staff, especially that Bow Tie Tony character | Read Full Review

5/15/2021 12:00:00 AM | Google

★★★★★ Audrey H

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5/15/2021 12:00:00 AM | Google

★★★★★ woodcanoe1

This was my second purchase from Colonial VW, and like the prior purchase, was as smooth and well managed as one could ask. Greg Cohen is friendly, knowledgeable, quick, efficient, thorough, and saw to every aspect of this purchase, including the shipment of my 2011 CC to my daughter in California. Pricing was excellent, without the | Read Full Review

5/15/2021 12:00:00 AM | DealerRater

★★★★★ Stuart Loucks

My experience with Jason was quick, efficient and hassle free. Bought the vehicle in record time at the price I was looking for. Great job! Highly recommend Jason and his team | Read Full Review

5/15/2021 12:00:00 AM | DealerRater

★★★★★ jeremycangiano

Paul and the management team went above an beyond to get me into the new car I was looking for. I wasn't not something I was expecting to do last week, but everything worked out. Despite some bumps in the road along the way, the team was professional and attentive as always. this is the second car our family has purchased from the de | Read Full Review

5/14/2021 12:00:00 AM | DealerRater

★★★★★ Steve Lubinski

Overall great experience with Deivid M, John M from finance and Colonial VW in general. We started at Kelly, then went to Colonial and they offered my wife top dollar for her trade-in and were very competitive on the vehicle price. It was a no brainer for us to go anywhere else. | Read Full Review

5/14/2021 12:00:00 AM | Google

★★★★★ Stephanie Greeley

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5/13/2021 12:00:00 AM | Google

★★★★★ Aquinlan529

Easy to make an appointment. Got a 50% off coupon that was honored via email. Staff is friendly. The facilities were nice and clean. Very covid safe for everyone. | Read Full Review

5/13/2021 12:00:00 AM | DealerRater

★★★★★ corinna.maxwell2414

Outstanding customer service. words of gratitude to express of how I was treated with this business. I was treated with respect, quick responses, personalized service that was understanding. | Read Full Review

5/13/2021 12:00:00 AM | DealerRater

★★★★★ MJCRANE076

My experience at colonial VolksWagan was amazing. Had the best experience buying a new Tiguan. Working with Paul made the whole experience a breeze. Would definitely recommend him to everyone. Will work with him again for my next VolksWagan. | Read Full Review

5/12/2021 12:00:00 AM | DealerRater

★★★★★ Atlasowner

I had a great experience with Caduste. Although the dealership is very busy, he took the time to help me out and work with me to make the deal. | Read Full Review

5/12/2021 12:00:00 AM | DealerRater

★★★★★ JGUNN0518

Always having great service here, I tell all my friends and family. even a simple oil change is worth it. I will continue to go here for my service appointments | Read Full Review

5/12/2021 12:00:00 AM | DealerRater

★★★★★ Carlos Torres

A pleasant and professional service experience. This dealership always does a great job. | Read Full Review

5/12/2021 12:00:00 AM | Google

★★★★★ Julio Bencid

keven, was a awesome sales Consultant, answering all my questions, plus doing the process of buying a car easy and fast. I took delivery next day. I'll recommend to work with him because he cares about the customer. | Read Full Review

5/9/2021 12:00:00 AM | Google

★★★★★ Michael Greco

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5/9/2021 12:00:00 AM | Google

★★★★★ Riley Cardono

I went in last week to check on a recall for my VW, and I was due for an oil change as well. My experience working with Tom was great! He was very helpful, and he respected that I only wanted to check the recall, do an oil change, and flush my brakes. My service was done quicker than expected, and they washed my car as well! I will d | Read Full Review

5/9/2021 12:00:00 AM | Google

★★★★★ Zouak Omar

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5/9/2021 12:00:00 AM | Google

★★★★★ Linda Cataldo

Very good service. Short delay to make certain they had the correct part. Like the concern. | Read Full Review

5/8/2021 12:00:00 AM | Google

★★★★★ Adam Sarenski

I worked with Keven for most of my trade-in and purchase of a new Jetta GLI. Keven was personable and knowledgeable about the features of the GLI. We were also able to meet at my expected price. I wouldn't say the entire experience was hassle-free, but it was close to hassle free. I'd definitely purchase from Colonial again! | Read Full Review

5/8/2021 12:00:00 AM | Google

★★★★★ jofrmil

Just moved to area from out of state. Courteous and professional service. Much appreciated! I would recommend them to anyone buying or servicing their car. Much appreciated! | Read Full Review

5/8/2021 12:00:00 AM | DealerRater

★★★★★ CARKATELYN

The service I received for my air conditioning was done great. They made sure I had a loner car when the issue was going to take longer. That was such a help. | Read Full Review

5/7/2021 12:00:00 AM | DealerRater

★★★★★ DDPAEK

Rusty in service is the best! He always takes care of me. Services the car in a timely manner. Gives me accurate timeline of when the service would be completed. Friendly service too. | Read Full Review

5/7/2021 12:00:00 AM | DealerRater

★★★★★ CARKATELYN

The service I received for my air conditioning was done great. They made sure I had a loner car when the issue was going to take longer. That was such a help. | Read Full Review

5/7/2021 12:00:00 AM | Cars.com

★★★★★ DDPAEK

Rusty in service is the best! He always takes care of me. Services the car in a timely manner. Gives me accurate timeline of when the service would be completed. Friendly service too. | Read Full Review

5/7/2021 12:00:00 AM | Cars.com

★★★★★ jessica.haehle

Purchasing a new car from Colonial VW was such a pleasant experience. Worked with Jason over email to secure my price, and then Greg helped me test drive the car and take the purchase across the finish line. Great experience overall! Highly recommend. | Read Full Review

5/6/2021 12:00:00 AM | DealerRater

★★★★★ ANDYJB45

Made an appointment and there was no waiting and the work was done in a reasonable time. Overall a good experience. Four stars due to prices. | Read Full Review

5/6/2021 12:00:00 AM | DealerRater

★★★★★ jwilliamlawson

Very fast and courteous! I was told I would likely be waiting 2 1/2 to 3 hours, but I was out of there in a hour and a half! | Read Full Review

5/5/2021 12:00:00 AM | DealerRater

★★★★★ AMS803

Tom was very helpful. Service was great! This is my fourth lease and colonial Volkswagen is the best! Would recommend to family & friends to go there | Read Full Review

5/5/2021 12:00:00 AM | DealerRater

★★★★★ Jonte

It was a very long process to get cleared and drive away with the car. Waited hours at the dealer to get cleared up and leave. | Read Full Review

5/5/2021 12:00:00 AM | DealerRater

★★★★★ Dave Paek

Rusty and Roger are the best. They always take care of you. Super friendly and helpful. They're the reason why I choose Colonial VW over other dealerships. | Read Full Review

5/4/2021 12:00:00 AM | Google

★★★★★ Chris Sawicki

So far so good. My sale guy Steve Warren is excellent..he was super easy to work with and I got the car for the right price and I was happy with my trade offer. I pick up my new 2021 Atlas Cross Sport in a few days. Going from my Audi Q7 back to a VW will be an adjustment but it's brand new and I won't have a worry for a few years. | Read Full Review

5/4/2021 12:00:00 AM | Google

★★★★★ Jade Harrington

I had called before I even went in with some questions, and Dan was super helpful so I decided to make an appointment for a test drive that day. I worked with Greg, who worked with me to get the best option and answered absolutely all of my questions. He was super personable and thorough, and I truly felt like he was doing everythi | Read Full Review

5/4/2021 12:00:00 AM | Google

★★★★★ Pamela Life&Times

Keven Umana "Sales Consultant" went above & beyond offering me exceptional service. From the moment of entry to Colonial VW, I felt this is where I will purchase my vehicle. Place was clean, everyone wore masks. Keven truly held my hand the whole way. Stephanie Trevisone " Finance Manager." Took her time explaining, every aspect of | Read Full Review

5/4/2021 12:00:00 AM | Google

★★★★★ Peter Makrauer

As always, Colonial does the work, does it well and keeps the customer informed. Frank D is outstanding and always a pleasure to work with. Colonial is consistent and sets expectations properly, which is everything in the automotive world. Thanks to the team! | Read Full Review

5/4/2021 12:00:00 AM | Google

★★★★★ Stef Bil

Thank you to Dan and the team for helping me out with the services I needed. Very helpful and compliant! | Read Full Review

5/4/2021 12:00:00 AM | Google

★★★★★ Kathleen Melanson

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5/4/2021 12:00:00 AM | Google

★★★★★ Jade Harrington

I had called before I even went in with some questions, and Dan was super helpful so I decided to make an appointment for a test drive that day. I worked with Greg, who worked with me to get the best option and answered absolutely all of my questions. He was super personable and thorough, and I truly felt like he was doing everything | Read Full Review

5/3/2021 12:00:00 AM | DealerRater

★★★★★ sjm031

The service was fast and responsive. I felt confident in the quality of work performed in my GTI and Frank is an experienced with all types of service needed for your VW. | Read Full Review

5/3/2021 12:00:00 AM | DealerRater

★★★★★ bsrusciano

I had a great experience. Thank you for the great service. Frank and the team did a great job all while I waited for in your showroom. | Read Full Review

5/3/2021 12:00:00 AM | DealerRater

★★★★★ s.fuimaono

Came in to check tire pressure and wasn't charged for the service. Will definitely be using VW Medford for future maintenance. Safe social distancing in waiting room as well. | Read Full Review

5/3/2021 12:00:00 AM | DealerRater

★★★★★ Max Lichtenstein

Derek, Steven, and Stephanie all made the process super easy for me! Thanks so much for helping me lease my first car! The Jetta is great, and the team made it such a smooth process over there! | Read Full Review

5/2/2021 12:00:00 AM | Google

★★★★★ Stef Bil

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5/2/2021 12:00:00 AM | Google

★★★★★ Brad Johnson

Extremely smooth buying experience. Come on down! | Read Full Review

5/1/2021 12:00:00 AM | Google

★★★★★ michael bourque

Service was effortless and was done before expected | Read Full Review

5/1/2021 12:00:00 AM | Google

★★★★★ Dan O

I just purchased a certified used vehicle from Paul Lazzaro at Colonial VW in Medford and the experience was fantastic! His knowledge and professionalism was top notch! I would recommend buying a car from him and the staff at Colonial VW of Medford to anyone! | Read Full Review

5/1/2021 12:00:00 AM | Google

★★★★★ Angela Foss

Colonial VW of Medford is terrific. I have been servicing my car there since 2012 and find everyone in the dealership friendly, helpful, and professional. | Read Full Review

5/1/2021 12:00:00 AM | Google

★★★★★ F A

Thank you very much for the professional service. 5 stars, specially for Frank. The GPS screen is fixed and works perfectly. | Read Full Review

5/1/2021 12:00:00 AM | Google

★★★★★ Pios33

I just purchased a certified used vehicle from Paul Lazzaro at Colonial VW in Medford and the experience was fantastic! His knowledge and professionalism was top notch! I would recommend buying a car from him and the staff at Colonial VW of Medford to anyone! | Read Full Review

4/30/2021 12:00:00 AM | DealerRater

★★★★★ LAURA.NICHOLS2017

The team took care of the issue quickly and efficiently. Very please with the service from Frank! Very happy over all with the experience. Thanks. | Read Full Review

4/30/2021 12:00:00 AM | DealerRater

★★★★★ Randy

The sales team was very easy to work with. We were able to work out all the numbers ahead of physically going to the dealership through emails, texts, and a phone call. I'd recommend them for sure. | Read Full Review

4/29/2021 12:00:00 AM | DealerRater

★★★★★ putput

I couldn't say enough about Steve. He was friendly, warm, honest and very attentive. He didn't push anything on me but was able to give me a very clear sense of different trims on the model I was looking at. A very decent price. The price was fair and I didn't have the usual haggling usually found at a dealership. I went in one day a | Read Full Review

4/29/2021 12:00:00 AM | DealerRater

★★★★★ gaz92155

I received a letter from David notifying me of a deal because my lease was left with five payments so I came down before the April 30 deadline and from start to finish David was great at his job and I ended up purchasing a similar Jetta model with some upgrades notably the remote start and heated steering wheel and he picked out the | Read Full Review

4/29/2021 12:00:00 AM | DealerRater

★★★★★ Alethea Campbell

Steve Warren is fantastic to work with when we were looking for our second car. Currently, I am pregnant and he went above and beyond to make the process easy. He is not pushy, willing to explain the process, and answered questions with ease. Stephanie additionally made the finance process simple, and fast. We will continue to come b | Read Full Review

4/28/2021 12:00:00 AM | Google

★★★★★ Karen Schmidt

My recall was taken care of quickly & efficiently & in less time than anticipated. All in all terrific. | Read Full Review

4/28/2021 12:00:00 AM | Google

★★★★★ Kerry Costello

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4/28/2021 12:00:00 AM | Google

★★★★★ jaredmjaffe

My wife and I recently leased a beautiful new Atlas from Colonial Volkswagen of Medford, and we had a very positive experience overall. During this process, Paul Lazzaro delivered exceptional customer service to us that was tailored specifically to our family's needs, and he helped us find exactly what we were looking for. Throughout | Read Full Review

4/27/2021 12:00:00 AM | DealerRater

★★★★★ Chandrose62

My salesperson Paul, Was absolutely wonderful he stayed in touch with me the whole time and totally went out of his way to deliver my car to me I would recommend him to anyone buying a car, He has a wonderful personality and made it so easy for me to buy the car I really appreciate it. I did not have an option to explain why I’m givi | Read Full Review

4/26/2021 12:00:00 AM | DealerRater

★★★★★ Jared Jaffe

My wife and I recently leased a beautiful new Atlas from Colonial Volkswagen of Medford, and we had a very positive experience overall. During this process, Paul Lazzaro delivered exceptional customer service to us that was tailored specifically to our family's needs, and he helped us find exactly what we were looking for. Throughout | Read Full Review

4/26/2021 12:00:00 AM | Google

★★★★★ charlotte

Paul Lazzaro helped me find the exact pre-owned Tiguan I was looking for. He was a great communicator, personable and a straight shooter, very helpful every step of the way. I would highly recommend him to anyone looking to purchase a VW. -Charlotte | Read Full Review

4/25/2021 12:00:00 AM | DealerRater

★★★★★ JALOEB

It was very easy to schedule the appointment. Once I arrived at the dealership, the team was great to work with and the entire process was pleasant. | Read Full Review

4/24/2021 12:00:00 AM | DealerRater

★★★★★ GSMUNROE

Colonial VW took me right away even though I did not have an appointment. They were right about my battery being too old - it had broken down and a tow truck was able to start it - and I drove immediately to Colonial VW. They replaced the battery within an hour. I was very satisfied with the service, very. | Read Full Review

4/23/2021 12:00:00 AM | DealerRater

★★★★★ Cynthia Victor

Yesterday, I must say I had the worst customer service at Volkswagen Medford. If I could rate my experience yesterday as a zero, I would. My car was towed to Volkswagen Medford because of a flat tire. I checked in with a Service Advisor. I informed him that I have tire and rim warranty. He asked me where did I purchase my car. I told | Read Full Review

4/22/2021 12:00:00 AM | Google

★★★★★ Mellisa-Sue Shamey

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4/22/2021 12:00:00 AM | Google

★★★★★ R.M. Weiner

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4/21/2021 12:00:00 AM | Google

★★★★★ Lisa K Holsberg

I'm always happy with the service provided by Colonial VW of Medford. Thanks for taking such good care of my car. - 10k service | Read Full Review

4/21/2021 12:00:00 AM | Google

★★★★★ Josh Levitan

Greg was by the far best salesperson I have ever worked with when looking for a new car. Greg was transparent, supportive, and answered all of my questions. His customer service was excellent, and his knowledge is evident. As a first time buyer, Greg was more than happy to take time with me to provide me an education about what to as | Read Full Review

4/20/2021 12:00:00 AM | Google

★★★★★ oliviaanastasy1

friendly and helpful staff! Helped me purchase my first car and were very accommodating and answered all questions i had! Did a great job helping! | Read Full Review

4/17/2021 12:00:00 AM | DealerRater

★★★★★ John Gaines

One day I decided I wanted to buy another German car. I went in and met Greg who was extremely helpful and kind. After test driving the car, he was able to answer ALL of my questions and worked with me by giving me a good $$ for a trade-in. Two days later, I had my new wheels ;) I don't have any negative feedback about the facility; | Read Full Review

4/16/2021 12:00:00 AM | Google

★★★★★ Zack Luz

The team at Colonial was great. They got my car fixed quickly and the customer service was impeccable. | Read Full Review

4/15/2021 12:00:00 AM | Google

★★★★★ Jennifer Woodfin

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4/15/2021 12:00:00 AM | Google

★★★★★ clarrotinette

Walked in knowing more or less what I wanted, and could have done everything online, but much prefer actually going in over doing everything online. Couldn't be happier that I went here. Plenty of cars to chose from, staff was super knowledgeable, never felt like I was being pushed towards a car I didn't want, and they are all around | Read Full Review

4/15/2021 12:00:00 AM | DealerRater

★★★★★ Sara Morris

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4/14/2021 12:00:00 AM | Google

★★★★★ art van

Bought a used 2014 jetta tdi With 64,000 miles from them now has 92000 miles had it for around 1 year and 3 months and both my rear springs broke and they wouldn't warranty it | Read Full Review

4/14/2021 12:00:00 AM | Google

★★★★★ Jhon Medina

Excelente service. We never felt pressure at all and Steve was very helpful, and so as everyone else. Totally recommended, we received a very good deal. | Read Full Review

4/12/2021 12:00:00 AM | Google

★★★★★ Nicole Saccone Murphy

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4/12/2021 12:00:00 AM | Google

★★★★★ BLUE_ROSIE2003

Everything went great! Called the day before and Rusty said no problem just bring it in. Rusty and Tom have been my service guys for years ( especially since I’ve had a TDI For 10 years now ) I am always pleased with their service and consideration of my concerns. You guys are the best! | Read Full Review

4/11/2021 12:00:00 AM | DealerRater

★★★★★ k281

I had a really great experience leasing at Colonial VW Medford! Our salesperson Paul was awesome--really honest, helpful and easy to work with. I find car dealerships to typically be very stressful situations, but appreciated that the process this time at Colonial VW (especially with Paul!) was so much more relaxed--I didn't feel pre | Read Full Review

4/9/2021 12:00:00 AM | DealerRater

★★★★★ CMLEB

Service department staff has always been super helpful and have even gone out of their way to save me money which is a rarity these days! | Read Full Review

4/9/2021 12:00:00 AM | DealerRater

★★★★★ simonpac

Steve was a great to work with. Made the car buying experience hassle free. I highly recommend VW Medford and Steve Warren if you are looking for a smooth shopping experience. | Read Full Review

4/9/2021 12:00:00 AM | DealerRater

★★★★★ L. OLeary

As we all know car shopping can be very stressful Steve Warren made this such a great experience stress-free and I’m driving off with the car my dreams. ?? | Read Full Review

4/8/2021 12:00:00 AM | DealerRater

★★★★★ Samantha Smithers

Had a 5 star experience with Deivid ! Great customer service, knowledgeable, and reliable. Deivid has sold my boyfriend two cars prior to my experience at VW so I knew this would be a good experience. He was extremely helpful throughout the entire process. I will go no where else but VW Medford from now on! Thank so much. | Read Full Review

4/8/2021 12:00:00 AM | Google

★★★★★ Mark Fitz

Rusty and servicing team always looks after my VW Golf's needs with efficiency, friendliness and completeness! | Read Full Review

4/8/2021 12:00:00 AM | Google

★★★★★ marottaenglish

Kevin Umana was my sales person and I bought a GLI and it was a perfect experience. He was friendly honest and did what he said he was going to do so I have no problems recommending him to anyone. A big five stars! | Read Full Review

4/7/2021 12:00:00 AM | DealerRater

★★★★★ bevryan

Excellent service from Justin who made it easy for me when selecting my new Tiguan. Love the dealership and it’s close to home which makes it all the more special. | Read Full Review

4/6/2021 12:00:00 AM | DealerRater

★★★★★ MARISA

Always great to work VW of Medford.....with especially the go to guy of Steve Warren! Never needed service but my sales experience has always been amazing! | Read Full Review

4/6/2021 12:00:00 AM | Google

★★★★★ malariecharron

10/10 experience, best day ever! I worked with Steve Warren who found me my dream car. I ended up buying a 2019 certified pre owned Tiguan and I could not be happier! Steve was super transparent and walked me through everything I needed to know. They got me a great rate and I felt extremely comfortable the entire time. | Read Full Review

4/6/2021 12:00:00 AM | DealerRater

★★★★★ JOHN MILLER

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4/2/2021 12:00:00 AM | Google

★★★★★ Daniel Gruter

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4/1/2021 12:00:00 AM | Google

★★★★★ Theresatran25

Everyone here was great! Frank was assisting me during my recall and he was very pleasant and helpful the whole entire time. Love it here! | Read Full Review

4/1/2021 12:00:00 AM | DealerRater

★★★★★ Bryan R.

Excellent research, communication and buying experience. Paul Lazzaro was great to work with. He understood exactly what I needed in purchasing my 21 Atlas. Low pressure and reasonable. I highly recommend Paul and the team at Colonial VW | Read Full Review

4/1/2021 12:00:00 AM | DealerRater

★★★★★ Aliyahv330

They made it so easy for me, they were incredibly friendly and nice and they were very helpful through everything. Really made it a great experience. | Read Full Review

4/1/2021 12:00:00 AM | DealerRater

★★★★★ John M

I was very pleased with my buying experience. My salesman, Paul Lazzaro, was very helpful and knowledgeable. He was quick to narrow down my search after I told him what I wanted in a vehicle. Before I knew it I was out test driving a VW Atlas SEL Premium. I was very pleased with my test drive.. The sales manager, Derek Pound, stopped | Read Full Review

3/31/2021 12:00:00 AM | DealerRater

★★★★★ Michael Crane

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3/31/2021 12:00:00 AM | Google

★★★★★ Mary Pupa

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3/31/2021 12:00:00 AM | Google

★★★★★ JPIZZANO0

Rusty is the service department was amazing helping us with our VW. We have been in before with issues with our Touareg and Rusty has always taken care of it with great customer service and unparcelled communication throughout the issue. | Read Full Review

3/29/2021 12:00:00 AM | DealerRater

★★★★★ phoward56

We worked with Frank who was terrific. His explanation and communication was excellent and the service, timeliness could no have been better. Very pleased with the experience | Read Full Review

3/29/2021 12:00:00 AM | DealerRater

★★★★★ sefademirtas

We worked with Paul when we leased our new Atlas. Paul is a very honest, nice, and helpful sales representative. He made the entire process very easy for us. I would definitely recommend working with him at VW Medford! | Read Full Review

3/28/2021 12:00:00 AM | DealerRater

★★★★★ ruan miranda

Greg was an absolute pleasure to work with! He made the car leasing process extremely simple. He was quick to respond to questions and worked efficiently to get the vehicle to me in the timeframe I wanted. It was a great experience! | Read Full Review

3/28/2021 12:00:00 AM | Google

★★★★★ John Y

This is only dealership I've been to that's been fair and a pleasure to work with - the people (Anton, Roger, Tom, Rusty and Co) are really great | Read Full Review

3/28/2021 12:00:00 AM | Google

★★★★★ Derek Gibson

Fantastic experience, Dan with the service center was helpful and proactively called me to provide updates where the car stood with repairs. | Read Full Review

3/28/2021 12:00:00 AM | Google

★★★★★ Sefa Demirtas

We worked with Paul when we leased our new Atlas. Paul is a very honest, nice, and helpful sales representative. He made the entire process very easy for us. I would definitely recommend working with him at VW Medford! | Read Full Review

3/28/2021 12:00:00 AM | Google

★★★★★ JONATHAN

Good service, did have to wait a little longer than anticipated but it’s alright. They were also able to find a solution to a problem in my car. | Read Full Review

3/27/2021 12:00:00 AM | DealerRater

★★★★★ MarkHCherubin

Steve Warren was extremely helpful in my purchase. He was always available or via text or phone and reached out often. My car title took a couple weeks and they paid for a rental which was very helpful. I would highly recommend Steve Warren and Colonial VW of Medford! | Read Full Review

3/26/2021 12:00:00 AM | DealerRater

★★★★★ Dmitry

I have been a customer of this service center for about 10 years, and the service, I have been getting there, is professional, efficient, and quick. Thank you! | Read Full Review

3/25/2021 12:00:00 AM | DealerRater

★★★★★ Robbie Brown

I shopped around for a new SUV at about a dozen different dealers. Colonial VW of Medford was by far the friendliest, straight forward and most professional place to work with. I ended up buying a used 2018 Tiguan which many of my friends thought was brand new. I am very happy to have found Colonial and found my new SUV! | Read Full Review

3/25/2021 12:00:00 AM | Google

★★★★★ Mercy Watson

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3/25/2021 12:00:00 AM | Google

★★★★★ Christian Lopez

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3/25/2021 12:00:00 AM | Google

★★★★★ Sarah Parady

My experience at Colonial Volkswagen was great! Deivid was so helpful and made looking for a car a relaxing experience with no pressure! He gave me various options for vehicles to test drive and showed me the difference between each one I looked at! This was such a pleasant time and I’m so excited about my VW Tiguan I absolutely love | Read Full Review

3/23/2021 12:00:00 AM | Google

★★★★★ Amanda Volk

We loved working with Paul at Colonial VW of Medford. He was very pleasurable to work with, never pushy, and helped us get an excellent deal on a VW Tiguan. We would recommend our friends to work with Paul! | Read Full Review

3/23/2021 12:00:00 AM | Google

★★★★★ annie_orapan

I had a Great experience with Paul. I had the car that wanted. He was awesome. He’s the best! Thank you so much Annie | Read Full Review

3/20/2021 12:00:00 AM | DealerRater

★★★★★ Andrew

Volkswagen has been a company my family has been with since the first car my father had. We go to Volkswagen Colonial in Medford and ALWAYS do business with Paul Lazzaro. He makes car buying as easy as it can be. Straight to the point and never pressured me into buying anything. Went it to test drive cars one day and came back two da | Read Full Review

3/19/2021 12:00:00 AM | DealerRater

★★★★★ MANTUBHAUMIK

Colonial VW at Medford serviced three of my VW cars - a 2004 Passat, a 2013 Jetta and recent purchase of 2018 Tiguan. Excellent service advisor and Technicians resolved any issues at a reasonable price. | Read Full Review

3/19/2021 12:00:00 AM | DealerRater

★★★★★ Andrew

Volkswagen has been a company my family has been with since the first car my father had. We go to Volkswagen Colonial in Medford and ALWAYS do business with Paul Lazzaro. He makes car buying as easy as it can be. Straight to the point and never pressured me into buying anything. Went it to test drive cars one day and came back two da | Read Full Review

3/19/2021 12:00:00 AM | DealerRater

★★★★★ MANTUBHAUMIK

Colonial VW at Medford serviced three of my VW cars - a 2004 Passat, a 2013 Jetta and recent purchase of 2018 Tiguan. Excellent service advisor and Technicians resolved any issues at a reasonable price. | Read Full Review

3/19/2021 12:00:00 AM | DealerRater

★★★★★ andrew auld

Volkswagen has been a company my family has been with since the first car my father had. We go to Volkswagen Colonial in Medford and ALWAYS do business with Paul Lazzaro. He makes car buying as easy as it can be. Straight to the point and never pressured me into buying anything. Went it to test drive cars one day and came back two da | Read Full Review

3/19/2021 12:00:00 AM | Google

★★★★★ Melissa Raquel

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3/19/2021 12:00:00 AM | Google

★★★★★ Sebastian Marti

Hello - went there to do the 70k factory maintanance and state inspection for our VW Tiguan 2011. After initial inspection they suggested to change all 4 tires and to change front brakes and we agreed to that. They told us it will take around 2-3 hours to get everything done and we waited on-site. Finally the job was done after appro | Read Full Review

3/19/2021 12:00:00 AM | Google

★★★★★ DENISGOODWIN

everything was done as promised from a time and work standpoint. on top of that, you guys found my sunglasses which i had given up for lost! | Read Full Review

3/18/2021 12:00:00 AM | DealerRater

★★★★★ DENISGOODWIN

everything was done as promised from a time and work standpoint. on top of that, you guys found my sunglasses which i had given up for lost! | Read Full Review

3/18/2021 12:00:00 AM | DealerRater

★★★★★ KWHALEN566

This dealership and staff are outstanding! I’ve had my car for 10 years and I know I can trust them - the support and knowledge and service has been consistently excellent! | Read Full Review

3/17/2021 12:00:00 AM | DealerRater

★★★★★ dejesusashleyk

Great experience! Josh was very helpful, knowledgeable and if it wasn’t for him I wouldn’t have bought my car. Thanks again for everything! | Read Full Review

3/17/2021 12:00:00 AM | DealerRater

★★★★★ KWHALEN566

This dealership and staff are outstanding! I’ve had my car for 10 years and I know I can trust them - the support and knowledge and service has been consistently excellent! | Read Full Review

3/17/2021 12:00:00 AM | DealerRater

★★★★★ dejesusashleyk

Great experience! Josh was very helpful, knowledgeable and if it wasn’t for him I wouldn’t have bought my car. Thanks again for everything! | Read Full Review

3/17/2021 12:00:00 AM | DealerRater

★★★★★ sean braz

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3/17/2021 12:00:00 AM | Google

★★★★★ Brian M

Needed a remote start for my Tiguan. I got upfront pricing for parts and service over the phone and scheduling flexibility. Clean and well organized facility | Read Full Review

3/16/2021 12:00:00 AM | DealerRater

★★★★★ Michael

Great service, friendly staff, always professional and on time. I always enjoy coming in for my car services. Thank you to the Colonial VW team! | Read Full Review

3/16/2021 12:00:00 AM | DealerRater

★★★★★ PM

Mr. Warren was one of the kindest and most thoughtful salesman I have ever met. He helped my Mom and I get our dream car within our budget too!!!! Working with him was an amazing and enjoyable experience for us! Thank you Mr. Warren!!! | Read Full Review

3/16/2021 12:00:00 AM | DealerRater

★★★★★ David Tully

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3/15/2021 12:00:00 AM | Google

★★★★★ Caroline Van Allen

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3/13/2021 12:00:00 AM | Google

★★★★★ Michael Bongiorni

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3/11/2021 12:00:00 AM | Google

★★★★★ Joe T

Paul was awesome! Very thoughtful in his approach and truly took me through all the necessary steps in purchasing my first car. Was not pushy at all and took time to hear out what I wanted, what I disliked in my test drives and brought me the best recommendation possible. 10/10 would recommend Paul to anybody looking to purchase a VW | Read Full Review

3/9/2021 12:00:00 AM | Google

★★★★★ Matt Ryan

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3/9/2021 12:00:00 AM | Google

★★★★★ Ashley De Jesus

We bought our Tiguan from Josh and this was the best experience we’ve ever had buying a car. He was informative, friendly, and went above and beyond to help us with our purchase! Thanks Josh for being so personable, honest and helpful! | Read Full Review

3/6/2021 12:00:00 AM | Google

★★★★★ Jordan Lieberman

Great experience, definitely recommend. Stopped in to test drive the Atlas Cross Sport, we were immediately greeted and set up with a salesman. Steve was very friendly, helpful, and upfront. He wasn’t pushy at all and was able to answer all our questions. | Read Full Review

3/6/2021 12:00:00 AM | Google

★★★★★ William Barabino

Keven and Jason were great. Had the car we wanted and the transaction was smooth and pleasant and straightforward. Thank you! And John! | Read Full Review

3/5/2021 12:00:00 AM | Google

★★★★★ Simon Chen

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3/5/2021 12:00:00 AM | Google

★★★★★ Mimi J

Steve T at Colonial VW of Medford was fantastic to work with in securing my 2021 Atlas! He knowledgeable & friendly!! | Read Full Review

3/4/2021 12:00:00 AM | Google

★★★★★ L B

I had a Great experience at this dealership. I went in for an oil change , Frank was very courteous and professional. it was a smooth experience. waiting area is clean and comfortable. I will definitely use them again for my car services. | Read Full Review

3/2/2021 12:00:00 AM | Google

★★★★★ Arlene Martin

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3/2/2021 12:00:00 AM | Google

★★★★★ Christian Di Meo

I leased my first VW from Colonial 3 years ago and did a lease buy out last month. From start to finish, Colonial VW was superb. Service appointments were easy and completed on-time, all the employees I worked with were friendly, easy-going, knowledgeable and customer-focused. The lease buy out started out with Justin Pizzi and wa | Read Full Review

3/2/2021 12:00:00 AM | Google

★★★★★ Catherine Gibbons

Paul Lazzaro was a real pleasure to work with. He was polite, pro-active, and did not make me feel like a hostage as have some other dealerships. No hard sell, just focused on service. I recommend him and the dealership to anyone. | Read Full Review

3/1/2021 12:00:00 AM | Google

★★★★★ Eric Moss

Always a great experience @Colonial VW of Medford. | Read Full Review

3/1/2021 12:00:00 AM | Google

★★★★★ Kris HIggins

Service was very good. | Read Full Review

3/1/2021 12:00:00 AM | Google

★★★★★ Juanjo Cragnolini

We have been customers of VW Colonial Medford since 2013, having a total of four Volkswagen family cars -great dealer-. We highly recommend Greg Cohen. He gave as a time-flexible test drive, aimed for minimized waiting times at the dealer and always provided reasonable financial terms. Greg not only provides a sound buying experien | Read Full Review

3/1/2021 12:00:00 AM | Google

★★★★★ Johnny VonNeumann-Halchuk

Absolutely useless staff. Ordered a part to pick up here, and their site says they are open till 6. I manage to finally find a day where i can get down here and apparently "The parts department closes at 5" So after driving here 50 minutes in traffic, no one in this building can open a door to just give me the parts I ordered. Absu | Read Full Review

3/1/2021 12:00:00 AM | Google

★★★★★ Eric Grant

I could not be happier with the experience I had at Colonial VW. Greg was attentive, flexible, knowledgeable, and supportive throughout the entire experience. He offered to pull multiple vehicles, provide multiple quotes for monthly payments and worked to create a great deal. My new Atlas is exactly what I was looking for at an excel | Read Full Review

2/27/2021 12:00:00 AM | Google

★★★★★ alessia l

Keven was a pleasure to work with and made this experience a great one for me. He is so personable and knowledgeable and wants to make sure you are getting the best experience possible. All car sales representatives should be just like him. He does not pressure you at all and tries to work with you to find the car best fit for you. | Read Full Review

2/27/2021 12:00:00 AM | Google

★★★★★ Ali Cline

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2/27/2021 12:00:00 AM | Google

★★★★★ Joe Cullen

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2/27/2021 12:00:00 AM | Google

★★★★★ Fedor Panikov

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2/24/2021 12:00:00 AM | Google

★★★★★ Debbie Sheehan

Steve T at Colonial VW of Medford was fantastic to work with in securing my 2021 Tiguan! He knowledgeable & friendly, and he went out of his way to make sure all of the features I wanted were available in my car. This included heading to a sister store to pick up the exact vehicle I wanted. As an added bonus, Steve was able to help | Read Full Review

2/24/2021 12:00:00 AM | Google

★★★★★ Fr. Michele Benetti

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2/22/2021 12:00:00 AM | Google

★★★★★ Christopher Wihtelin

Worked with Paul Lazzaro on buying a '21 GLI. Paul was extremely professional, knowledgeable, efficient and helpful. I went in to Colonial to get a trade-in value and check out a couple vehicles, and he quickly helped me figure out exactly what kind of car I was looking for and got me a great deal, and I was in my new car within a co | Read Full Review

2/22/2021 12:00:00 AM | Google

★★★★★ Larry Hennessy

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2/19/2021 12:00:00 AM | Google

★★★★★ Alexandra McElhiney

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2/19/2021 12:00:00 AM | Google

★★★★★ Fritha Wright

Service was exceptional. Quick, efficient, and everyone was extremely helpful! | Read Full Review

2/19/2021 12:00:00 AM | Google

★★★★★ Pamela Moore

Got my 30,000 service performed while waiting. Got car washed at the same time. | Read Full Review

2/16/2021 12:00:00 AM | Google

★★★★★ Julie Georgopoulos

I came in for 30k service. Rusty handled the appointment. Very nice and welcoming.he informed me of a recall that I wasn't aware of. I appreciated that very much. He kept me informed of the progress of my appt and was very nice when I was paying my bill. Had included a coupon which I thought went above and beyond regular consideratio | Read Full Review

2/16/2021 12:00:00 AM | Google

★★★★★ louis lau

If you don’t want to serve customers on President day, don’t open your door on President day. | Read Full Review

2/15/2021 12:00:00 AM | Google

★★★★★ Mossi Brasil

The Sales Representative Paul Lazzaro was extremely efficient, professional and focused on my needs. The transaction was quick and smooth. No surprises or hidden fees. This is the 3rd car my family buy at this location since 2018. Paul is absolutely amazing! | Read Full Review

2/14/2021 12:00:00 AM | Google

★★★★★ Eric-Paul Olsson

Great service - easy to book an appointment online. Staff was friendly and gave me an accurate time frame in which the car would be ready and accommodated me in deciding to wait for the service vs. taking a shuttle and being picked up later. | Read Full Review

2/14/2021 12:00:00 AM | Google

★★★★★ ROBERT MYETTE

Paul was a gentleman, accurate, honest and professional. I would recommend him to any one, family or friends. Thank you Paul! | Read Full Review

2/12/2021 12:00:00 AM | Google

★★★★★ Chris Myette

Just got a Chevy suburban at VW Medford from Paul! Such a class act, 10/10 recommend him to all. Be sure to ask for paul! | Read Full Review

2/10/2021 12:00:00 AM | Google

★★★★★ Ryan Gauvin

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2/10/2021 12:00:00 AM | Google

★★★★★ Jordon Castonguay

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2/9/2021 12:00:00 AM | Google

★★★★★ Alexandra Kelliher

I just went to lease my first car at VW Medford. Paul Lazarro took care of us and made the whole experience painless and enjoyable! He's an honest guy who truly works for the benefit of his customers. I'm so happy I went through VW and love my new Jetta! Thanks Paul! | Read Full Review

2/8/2021 12:00:00 AM | Google

★★★★★ McMillan Ilderton Gaither

Great dealership! They have gone above and beyond in helping us pick out and outfit a new family care that we feel good about purchasing. | Read Full Review

2/8/2021 12:00:00 AM | Google

★★★★★ Jesse Myerson

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2/8/2021 12:00:00 AM | Google

★★★★★ daniel cabral

I worked with Justin on buying a new car. The process couldn’t have been smoother. The typical car dealership things you think your gonna get I got none of that. The process was respectful and smooth. I would highly recommend coming here. | Read Full Review

2/8/2021 12:00:00 AM | Google

★★★★★ vanderlucio conceicao

Exceptional service! Spoke with Frank Dasilva, really nice guy. Got my car fixed under warranty, they gave me a brand new vehicle to drive in the mean time plus I got a free car wash. Highly recommended! | Read Full Review

2/6/2021 12:00:00 AM | Google

★★★★★ Michael Gilbert

The service department at Colonial VW is by far the best I’ve ever experienced. They are exceptionally polite and professional with a very transparent approach so I always feel informed and comfortable with the work being performed. Very responsive and excellent communication make for a stress free experience. | Read Full Review

2/6/2021 12:00:00 AM | Google

★★★★★ Wes Spagnuolo

I started to come here in November to their service center, and I was lucky enough to have Frank as my advisor and he is hands down the best at what he does. Every time I've had to come in I would reach out in advanced and his response time was immaculate and he is always ready and prepared to help in anyway he can to help reduce the | Read Full Review

2/2/2021 12:00:00 AM | Google

★★★★★ Barboza Jackson

Very exceptional | Read Full Review

1/30/2021 12:00:00 AM | Google

★★★★★ brian auld

Had a great experience with Paul buying my new 2020 Jetta | Read Full Review

1/30/2021 12:00:00 AM | Google

★★★★★ Brandon Kaswer

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1/27/2021 12:00:00 AM | Google

★★★★★ Londyn Korol

Just wanted to expound on my five stars: I first brought my car here with concerns that my 2nd gear was slipping. When it turned out it was not, I was embarrassed but the service staff was immeasurably kind. Since then I've brought in my car for regularly scheduled maintenance and have not only had absolutely no problems, but also ha | Read Full Review

1/26/2021 12:00:00 AM | Google

★★★★★ Mark Flint

Great, thoughtful service from Justin! | Read Full Review

1/24/2021 12:00:00 AM | Google

★★★★★ Christy Caranfa

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1/24/2021 12:00:00 AM | Google

★★★★★ Mike Fowler

I bought a car here and had a great experience. I worked with Justin and Ryan. They were super helpful and NOT pushy which I really appreciated. They let their prices and the cars speak for themselves, and gave me the information I needed to make a decision. Highly recommend. | Read Full Review

1/24/2021 12:00:00 AM | Google

★★★★★ Londyn Korol

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1/24/2021 12:00:00 AM | Google

★★★★★ Evan Gilbert

Fast, friendly service. | Read Full Review

1/24/2021 12:00:00 AM | Google

★★★★★ mfflint

Great, thoughtful service from Justin! Car was received in pristine condition! And when I had left something in my trade, Justin went to the auction shop to retrieve it. | Read Full Review

1/24/2021 12:00:00 AM | DealerRater

★★★★★ MARYPATSCROOC

Always right on track with service, friendly, courteous, good price nothing hidden. My go to dealer whether buying leasing or repair. This is my 4th Volkswagen car. | Read Full Review

1/23/2021 12:00:00 AM | DealerRater

★★★★★ sl02

Steve’s very nice and reasonable! He tried each and every way to fit into my budget which I found very helpful. Steve was also patient with me explaining in full details about the car. | Read Full Review

1/23/2021 12:00:00 AM | DealerRater

★★★★★ Brian Sweeney

Always a good experience with the service members here! | Read Full Review

1/22/2021 12:00:00 AM | Google

★★★★★ Daphne Carvela

Frank, the associate who I dealt with was very personable and knowledgeable and the service was completed in a timely and professional manner. | Read Full Review

1/21/2021 12:00:00 AM | Google

★★★★★ Thimi Ilia

Very good customer service. I did oil change and tire rotation on my Passat and it took me less then an hour to have the car back. I'm giving four stars because the sticker for the oil change was not replaced in my windshield! I noticed that when I got in the car! They replaced the new sticker right after i told service advisor. | Read Full Review

1/21/2021 12:00:00 AM | Google

★★★★★ mmogi

This was my second time I purchased a new car from Steve. Exceptional and very efficient service from finding a right car to the final delivery. Thank you Steve once again! | Read Full Review

1/21/2021 12:00:00 AM | DealerRater

★★★★★ shlee9021

Steve was really helpful. He made us feel comfortable and knowledgeable about the car we were looking at. And he gave us a good deal. | Read Full Review

1/20/2021 12:00:00 AM | DealerRater

★★★★★ Raybucci38

I recently leased my fifth vehicle from Colonial. In each case, I had an outstanding experience. It is a pleasure dealing with Steve Warren. He is the reason I go a bit out my way to work with Steve. He is hard working, honest and shows genuine care and interest in his customer. I would highly recommend Steve and the folks at Colonia | Read Full Review

1/20/2021 12:00:00 AM | DealerRater

★★★★★ JAMISONPEZDEK

Service was nice a quick! I dropped my car off the night before and was done by 10 am the next day. Thanks to the team | Read Full Review

1/20/2021 12:00:00 AM | DealerRater

★★★★★ LISACUNNIFF

Friendly, efficient, professional. Dropped car off the night before using the dropbox system. Rep called me in the morning to let me know my car was ready. | Read Full Review

1/20/2021 12:00:00 AM | DealerRater

★★★★★ Chasgrino

Another local VW dealership says to "shop us last." Shop at Colonial Medford and it will be your first and last stop. Car purchasing made easy. Accommodating personnel who keep you informed at each step of the process made it pleasant experience. | Read Full Review

1/20/2021 12:00:00 AM | DealerRater

★★★★★ marissagrandchamp

Steve helped me lease my first VW Jetta and I couldn’t be happier! He made the process seamless and so easy for me! Thanks for all your help. | Read Full Review

1/19/2021 12:00:00 AM | DealerRater

★★★★★ Humberto Licona

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1/19/2021 12:00:00 AM | Google

★★★★★ Taha Jafri

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1/17/2021 12:00:00 AM | Google

★★★★★ Jonathan Merrigan

Rusty and Tom both great | Read Full Review

1/17/2021 12:00:00 AM | Google

★★★★★ JJ PENNA

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1/17/2021 12:00:00 AM | Google

★★★★★ Zachary Haubert

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1/17/2021 12:00:00 AM | Google

★★★★★ Tim Bucciarelli

All around good. Their service department generally does good work with reasonably good attitudes - as with most places, it depends on who you get, but I've had overall good success and even though it's a bit further for me, I always go there. | Read Full Review

1/17/2021 12:00:00 AM | Google

★★★★★ eptkantor

Had an incredible experienced today buying at this dealership. The agent who helped me, Steve Warren, was kind, helpful, and very knowledgeable. Very apparent that he and the rest of the staff actually care about the customers and their experience rather than just getting the most money they can. Could not recommend highly enough! | Read Full Review

1/16/2021 12:00:00 AM | DealerRater

★★★★★ lgzwick

We just met with Steve to discuss options for a new car. He was friendly, honest and extremely helpful. We really appreciated his willingness to work with us and answered all of our questions. Usually looking for a car is a stressful experience but we had a great time! | Read Full Review

1/16/2021 12:00:00 AM | DealerRater

★★★★★ LUCRETIAR0

Fast and reliable service. I felt confident that my 13 year old jetta had been serviced and repaired and was safe and good to go after my appointment at Colonial VW in Medford. Would return for next service as instructed my the polite and friendly service representative.!!! | Read Full Review

1/15/2021 12:00:00 AM | DealerRater

★★★★★ John W

Experience was fantastic, service rep was knowledge and made me feel comfortable that he was going to take care of the problem rather than just find some way to charge me money for something I didn't need. And, at the end of the day, that's exactly what they did, solved my problem quickly and got the car back to me with no signs of w | Read Full Review

1/15/2021 12:00:00 AM | Google

★★★★★ Marie-Louise Friedland

So helpful, quick and felt safe during Covid-19 | Read Full Review

1/14/2021 12:00:00 AM | Google

★★★★★ Dave Paek

Rusty and Roger are both terrific! | Read Full Review

1/14/2021 12:00:00 AM | Google

★★★★★ juancardona76

Was a nice experience, people over there very friendly, excellent costumer service I will recommend this place to buy a new car, professional, we are happy | Read Full Review

1/14/2021 12:00:00 AM | DealerRater

★★★★★ crystal.mary.araiza

Great dealership, Neil was super helpful and made sure to find the car to best suit my needs. He was very upfront and easy to work with, making the process go quickly and efficiently! | Read Full Review

1/13/2021 12:00:00 AM | DealerRater

★★★★★ jodzzei

Steve was very helpful...friendly and eager to please. Answered any and all questions I had for him. I would definitely recommend my friends and family to him. | Read Full Review

1/13/2021 12:00:00 AM | DealerRater

★★★★★ PPGACCIONE

This is the best dealership. I needed keys recoded and they set up the appt., and the work went smoothly with about an hour wait. They also noticed another repair item and, after asking me, promptly fixed the problem at a very reasonable price. As for the recoding, let's just say the other VW dealership I contacted was grossly unp | Read Full Review

1/13/2021 12:00:00 AM | DealerRater

★★★★★ janbabe

I would like to say this dealership was a great experience. Neil was very helpful ,no pressure answered all of our questions. Other staff there were very friendly ,everything was so clean and no wait time they took us right away. The pick up time was very fast ,Neil was great at explaining everything to us. Stephanie in the financ | Read Full Review

1/12/2021 12:00:00 AM | DealerRater

★★★★★ Elizabeth Leavitt

The staff is very helpful and friendly. I was assisted by Steve Tkaczyk and he especially was a pleasure to work with. They are willing to work with you to give you the best deal and even during the pandemic they make it a great experience. | Read Full Review

1/12/2021 12:00:00 AM | Google

★★★★★ Abdulsamet Kantarmis

I just took my car to service today and I want to thank all service department they do serve fast and quality service thank you | Read Full Review

1/10/2021 12:00:00 AM | Google

★★★★★ Aaron Benzrihem

Both my wife and I recently purchased vehicles from Kevin at this dealership. To preface this, I have bought over 5 cars in the last 4 years and I have a lot of experience in the car industry. Kevin has consistently gone above and beyond to help and make EXCELLENT and FAIR deals. Car buying can be a painful process where you have to | Read Full Review

1/10/2021 12:00:00 AM | Google

★★★★★ Conor Gomes

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1/9/2021 12:00:00 AM | Google

★★★★★ Janet Belanger

Great dealeeship. | Read Full Review

1/9/2021 12:00:00 AM | Google

★★★★★ Lauren Gurfein

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1/7/2021 12:00:00 AM | Google

★★★★★ Bobby Collins

Dan in the service department far exceeded all expectations... A++++++ | Read Full Review

1/7/2021 12:00:00 AM | Google

★★★★★ mike.eckert2004

They did a great job at getting all the paperwork done in a day; and also by getting the car from their other dealership. Thanks | Read Full Review

1/7/2021 12:00:00 AM | DealerRater

★★★★★ JYC1984NOW

Kevan at Colonial VW was a joy to work with. This facility is well maintained and well run -- they really seek to make your experience as carefree as possible. | Read Full Review

1/7/2021 12:00:00 AM | DealerRater

★★★★★ danielmazzei15

From start to finish the staff treated me like I was the only person at the dealership. Jason was prompt in answering my initial inquiry online. We set up an appointment for a test drive with NO intention of buying that day, but when I got there I saw a friendly face in my salesman, Steve Warren and his coworker Greg Cohen from a pas | Read Full Review

1/7/2021 12:00:00 AM | DealerRater

★★★★★ PAVAO222

We bought a 2020 Atlas and could not be happier with the overall experience from Sales, Finance and the Service department. We couldn't be happier! | Read Full Review

1/6/2021 12:00:00 AM | DealerRater

★★★★★ Hvelasquez1471

the quality of the car salesman is great and the charisma for his clients is unique thank you greg cohen for your excellence service. You are awesome | Read Full Review

1/6/2021 12:00:00 AM | DealerRater

★★★★★ Julie Kepnes

I recently renewed my lease at Colonial VW and they were so wonderful to work with! I was having trouble trying to decide if I should move forward with another Tiguan, but Jason and Greg worked with me to create a lease package within my financial means. I would 100% lease from them again, and refer anyone to them as well. Thank you | Read Full Review

1/6/2021 12:00:00 AM | Google

★★★★★ db studios

I wouldn’t recommend visiting this dealership if you care about mask wearing and basic covid guidelines. Staff (I saw at least 2) were working inside the dealership while we were inside, straight up mask-less. I guess because it was the end of the day (for the dealership) that meant taking covid precautions were no longer necessary e | Read Full Review

1/6/2021 12:00:00 AM | Google

★★★★★ TRICIA0880

Friendly staff, clean facility and quick service. Car was washed and clean when I received it. Coffee was delicious and just what I needed before leaving. | Read Full Review

1/5/2021 12:00:00 AM | DealerRater

★★★★★ LINAPEREZ069

Greg was awesome!! Talk about some excellent customer satisfaction! He went ABOVE AND BEYOND to exceed my expectations. Very nice, professional and helpful! Thank you Greg | Read Full Review

1/5/2021 12:00:00 AM | DealerRater

★★★★★ JOSH.MARTIN

David was incredibly professional assisting us in our purchase. We shopped many different brands and dealers, and it was the honest straight forward interaction we received at Colonial that made the difference. I hate buying and selling cars. It's normally a pain and bunch games that I don't have time for. The entire staff at Col | Read Full Review

1/4/2021 12:00:00 AM | DealerRater

★★★★★ JEANLUC7

The experience that I received at the VW dealership in Medford was outstanding outstanding customer service. Repairs require a couple of steps to perfect Colonial VW, has the commitment to see this process through. in a prompt and efficient manner. Rusty is an outstanding advisor. | Read Full Review

1/4/2021 12:00:00 AM | DealerRater

★★★★★ CRNIEVES

they took three hours to tell me that the 12 volt battery needed replacement and they did not had it in stock. still waiting for it | Read Full Review

1/4/2021 12:00:00 AM | DealerRater

★★★★★ JV734

The experience that I received at the VW dealership in Medford was outstanding great customer service prompt and efficient also the place was very clean | Read Full Review

1/1/2021 12:00:00 AM | DealerRater

★★★★★ BRAD PENDLETON

Dan Swartz, Service Advisor Rockstar. This dealership is really committed to customer satisfaction. Some repairs require a couple of steps to perfect. Colonial VW, has the commitment to see this process through. | Read Full Review

1/1/2021 12:00:00 AM | DealerRater

★★★★★ Amywchiu

The dealer is a very nice and clean place. Work is done was less than the promised time. I am quite happy with the work.However, I know there is a way to lower the price. | Read Full Review

1/1/2021 12:00:00 AM | DealerRater

★★★★★ Kishan Gajjar

Daniel is the best service advisor. He always listens about the car complaints and gets the work done accordingly. The best thing is - he will remember you personally when you visit the next time. | Read Full Review

1/1/2021 12:00:00 AM | DealerRater

★★★★★ JOSHMARSROBERTSON

Dan is honest and has your best interest in mind. Someone with a lot of knowledge and willing to talk to you if needed and break it down simply. | Read Full Review

1/1/2021 12:00:00 AM | DealerRater

★★★★★ Judy

I am every happy to have my car service with you.Good job ! Keep up ! I will like to have my car next service with you. | Read Full Review

12/31/2020 12:00:00 AM | DealerRater

★★★★★ Jessica Morse

Always great service! | Read Full Review

12/31/2020 12:00:00 AM | Google

★★★★★ REGINACULLEN

In the many years of doing business with various dealerships have never received such friendly helpful and competent staff ! Thank you for always providing impeccable service hats off to every staff member of Colonial Volkswagen! | Read Full Review

12/30/2020 12:00:00 AM | DealerRater

★★★★★ SuzieQT

First dealership I visited, and Paul Lazzaro at Colonial VW is the best! Was honest and knowledgeable and took the time to help find the best deal and best car for me. Won’t go anywhere else!! Thanks Paul & Colonial!! | Read Full Review

12/30/2020 12:00:00 AM | DealerRater

★★★★★ Srusso13183

Greg was very knowledgeable and worked to get us a great deal. He's kind, respectful and very easy to deal with. Can't wait to enjoy the atlas! | Read Full Review

12/30/2020 12:00:00 AM | DealerRater

★★★★★ JAMIE.B.WEBBER

Everyone was great - had a great experience with Ryan Hawkins. He was persuasive but respectful and led us in the right direction. Thank you very much | Read Full Review

12/30/2020 12:00:00 AM | DealerRater

★★★★★ oliverchloe7

This is my third lease through Colonial Volkswagen. And this is my third time going to Greg Cohen. Most people dread going to a dealership and dealing with a car salesperson. But, with Greg, its like going to see a friend. There has never been any pressure or shady business. We are greeted with a hug, share stories about our kids | Read Full Review

12/29/2020 12:00:00 AM | DealerRater

★★★★★ Steve R

Greg Cohen was my car dealer. He was very knowledgeable and worked to get us a great deal. He's kind, respectful and very easy to deal with. Can't wait to enjoy the atlas! VW has a very clean atmosphere during covid. | Read Full Review

12/29/2020 12:00:00 AM | Google

★★★★★ Stuart Cameron

Steve Warren was very helpful. Knowledgeable, helped us sort through the options and guided us through the process. Very solid car buying experience. | Read Full Review

12/29/2020 12:00:00 AM | Google

★★★★★ Jennifer Vieira

This is my third lease through Colonial Volkswagen. And this is my third time going to Greg Cohen. Most people dread going to a dealership and dealing with a car salesperson. But, with Greg, its like going to see a friend. There has never been any pressure or shady business. We are greeted with a hug, share stories about our kids | Read Full Review

12/29/2020 12:00:00 AM | Google

★★★★★ Anton Khinchuk

VW of Medford made the entire leasing process of our new Atlas seamless and very easy. From the initial conversation with Ryan the Sales Manager, to our Sales Representative Steve, to the final step with John in Finance. The entire team was always very transparent and kept us constantly informed throughout every step. If you're consi | Read Full Review

12/29/2020 12:00:00 AM | Google

★★★★★ Ignacio Doblas

it was just fine, all perfect, thanks | Read Full Review

12/28/2020 12:00:00 AM | Google

★★★★★ jdasilva731

Frank was great! I really appreciated his hard work in replacing the engine on this car that needed a replacement. Looking forward to driving it! | Read Full Review

12/28/2020 12:00:00 AM | DealerRater

★★★★★ SUMMERWIND13

The reason I bought another Tiguan from Colonial was the service and attention to detail provided to me by Tom Bowes in the service department | Read Full Review

12/26/2020 12:00:00 AM | DealerRater

★★★★★ EMILY

Had to take my Tiguan in for a couple recalls and an oil change. Was out in less than two hours which is FAST for service at a dealership! They told me a minimum of two hours and I was out within an hour and a half. Waiting area is very clean. Staff are all very friendly | Read Full Review

12/24/2020 12:00:00 AM | DealerRater

★★★★★ Kimberly Chan

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12/24/2020 12:00:00 AM | Google

★★★★★ AKPACY

Steve and Greg were fantastic. We were looking for a specific car and found it. Got a great deal and we love our new car. | Read Full Review

12/23/2020 12:00:00 AM | DealerRater

★★★★★ DAVE65IMPALA

The friendliness personnel throughout the dealership is exceptional the knowledge and detailed work from the technicians are a piece of mind knowing the work is done correct with quality parts. | Read Full Review

12/23/2020 12:00:00 AM | DealerRater

★★★★★ JSGYEP

I would have given 5 stars IF I saw some pro-active COVID protection in the waiting area. I waited 2 hours for my car to be serviced. I didn't see any staff come through to clean the waiting area as people came and went. With the virus being so active again, I wish I had delayed my service until the virus was better controlled. The l | Read Full Review

12/23/2020 12:00:00 AM | DealerRater

★★★★★ Kostas Seretis

I went for my inspection sticker, and the mile service for my car, and everything was ok. Fast, good communication and also my car was washed. | Read Full Review

12/22/2020 12:00:00 AM | DealerRater

★★★★★ rhradosevich

I am from Wisconsin and was driving to Boston for Thanksgiving when my coolant low warning light came on. I arrived in Boston on the Tuesday night before Thanksgiving. I googled VW Service and called Colonial Wednesday morning as soon as they opened. I told them I was traveling and had an urgent service need; they said bring the V | Read Full Review

12/21/2020 12:00:00 AM | DealerRater

★★★★★ CBURNS1062

Dealing the Colonial Volkswagen of Medford of a wonderful experience! From start to finish. Greg Cohan was a great help. I knew I wanted a Tiguan but he explained all the features and made it easier for me to decide what was best for me. I love my new Tiguan!!! | Read Full Review

12/21/2020 12:00:00 AM | DealerRater

★★★★★ john.tammaro-jr

Rusty is extremely helpful and personal every time I am there excellent service and follow up every time. Thanks again rusty for all your help. | Read Full Review

12/21/2020 12:00:00 AM | DealerRater

★★★★★ kevind

Very satisfied with my car buying experience at Colonial. I have to say that Volkswagen offers feature packed cars at very reasonable prices. Not only is Colonial Medford's pricing spot on, but their staff is impressive. I worked with Steve Warren, Jason Giacoppo, and Stephanie Trevisone. All three were friendly, professional, and kn | Read Full Review

12/20/2020 12:00:00 AM | DealerRater

★★★★★ Bridget Leonard

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12/20/2020 12:00:00 AM | Google

★★★★★ Riedana Yan

I would buy from Paul Lazarro again. | Read Full Review

12/20/2020 12:00:00 AM | Google

★★★★★ Miriam Cross

Everyone at Colonial Volkswagen is friendly (and thankfully not in that creepy/pushy car sales kind of way); had a nice experience working with Kevin in Sales. He worked with me when my husband and I were first browsing and then when I decided to take the plunge and make the purchase, set up insurance, and do the registration on a ne | Read Full Review

12/16/2020 12:00:00 AM | Google

★★★★★ SBFAGAN18

Rusty from Service was very helpful and great to work with! I had forgot to bring a coupon for my service appointment, and when I called back the next day, although he couldn't retroactively apply the coupon, he made sure to include the coupon as a credit statement for my next service appointment. | Read Full Review

12/16/2020 12:00:00 AM | DealerRater

★★★★★ husseyc33

Very satisfied with Steve Warren/sales, he was very knowledgeable about the car and explaining the car buying process. I appreciated his help and would recommend VW Colonial again | Read Full Review

12/16/2020 12:00:00 AM | DealerRater

★★★★★ Tiguangirl

Great service and sales. Would recommend it as my experience has always been great. Thanks to Greg and the rest of the colonial Volkswagen staff | Read Full Review

12/15/2020 12:00:00 AM | DealerRater

★★★★★ BLEDARQYRFYCI

Very professional, pleasing to work with. Cause of issue (water stain on headliner) was not identified but dealer did perform testing which was described to me in detail. | Read Full Review

12/15/2020 12:00:00 AM | DealerRater

★★★★★ Lynchmg2003

Everyone at the dealership was very professional and courteous. Knowledgeable staff who were easy to deal with as well as attentive. I worked with Anthony on the sales team and couldn't be happier with my new Atlas. | Read Full Review

12/14/2020 12:00:00 AM | DealerRater

★★★★★ Zachary Johannesson

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12/14/2020 12:00:00 AM | Google

★★★★★ John J Venuti

I was very impressed with the service and speed which I experienced at the VW dealership. | Read Full Review

12/14/2020 12:00:00 AM | Cars.com

★★★★★ Lynchmg2003

Everyone at the dealership was very professional and courteous. Knowledgeable staff who were easy to deal with as well as attentive. I worked with Anthony on the sales team and couldn't be happier with my new Atlas. | Read Full Review

12/14/2020 12:00:00 AM | Cars.com

★★★★★ Erik

Awesome experience, but a bit pricy for a oil change and tire rotation | Read Full Review

12/13/2020 12:00:00 AM | Cars.com

★★★★★ Red Rooster

Excellent experience. I have owned many VWs and the team at Colonial is by far the best I have dealt with. | Read Full Review

12/13/2020 12:00:00 AM | Cars.com

★★★★★ Noel Hickey

Everything and everyone was top notch. Merry Christmas and a happy new year to Craig and the people in the service department. | Read Full Review

12/13/2020 12:00:00 AM | Google

★★★★★ Jerome popplewell

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12/13/2020 12:00:00 AM | Google

★★★★★ Patricia Stone Wilkinson

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12/11/2020 12:00:00 AM | Google

★★★★★ Tatiana Sorrell

Nice staff, environment good, no complaints! | Read Full Review

12/10/2020 12:00:00 AM | Google

★★★★★ Charles Drysdale

The salesperson Neil is a great guy and they made the process extremely easy. Gave me a great deal! The whole group seemed very pepersonable 10 out of 10 experience. Went to 8 Vw dealers in Massachusetts to look at pre-owned atlas. Never felt pressured like the others. Amazing job ?? | Read Full Review

12/10/2020 12:00:00 AM | Google

★★★★★ GNEEC

Great efficient staff! I go for service they are very helpful polite and accommodating . Service has been timely and fixed right! Thank you so very much | Read Full Review

12/10/2020 12:00:00 AM | DealerRater

★★★★★ GNEEC

Great efficient staff! I go for service they are very helpful polite and accommodating . Service has been timely and fixed right! Thank you so very much | Read Full Review

12/10/2020 12:00:00 AM | Cars.com

★★★★★ Paula

Very efficient and well run service department. Very easy to make appointment and friendly service. | Read Full Review

12/9/2020 12:00:00 AM | Cars.com

★★★★★ rebeccap

I had such a pleasant, painless, and smooth experience working with Steve Warren to purchase my new Tiguan. Steve was attentive, responsive, and helpful. I feel so happy about the service I received and love my new car! | Read Full Review

12/9/2020 12:00:00 AM | DealerRater

★★★★★ Jbragan1

I was looking for a particular car and happen to find out Colonial VW of Medford had one in stock. A used 2018 Golf R. I contact Steven Warren, he was very helpful and professional during all of our communications. We negotiated over the phone and came to a price agreement Scheduled a visit at 4pm and was seen at 4pm. I have had awfu | Read Full Review

12/8/2020 12:00:00 AM | DealerRater

★★★★★ emry5843

This dealership is the best! Rusty in the service department was super nice and helpful. He fit my car in before Thanksgiving and stayed in communication throughout the whole repair. Every time I go there I have a wonderful experience. I’ve been to my fair share of VW dealership and this one tops them all! | Read Full Review

12/8/2020 12:00:00 AM | DealerRater

★★★★★ damipom265

steve warren did a great job thumbs up made buying my jetta an easy one from showing me control features to plates and registration thank you | Read Full Review

12/8/2020 12:00:00 AM | DealerRater

★★★★★ sb

Overall, a pretty easy process start to finish when leasing my car. Sales staff worked with me to get me a deal I was comfortable with. | Read Full Review

12/8/2020 12:00:00 AM | DealerRater

★★★★★ Lisa Davidson

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12/8/2020 12:00:00 AM | Google

★★★★★ Gus Massabni

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12/8/2020 12:00:00 AM | Google

★★★★★ Jim Shepherd

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12/8/2020 12:00:00 AM | Google

★★★★★ antonio Gomez

I have the pleasure to work with Justin Pizzi. He was amazing I honestly went looking for a sedan all wheel drive and i end up going for atlas cross sport and it has been amazing the deal was done in 2 days he meet my demands right away I was so pleased with his service will definitely recommend more people to go that VW especially | Read Full Review

12/7/2020 12:00:00 AM | Google

★★★★★ verrill.kelly

Justin was great to work with, professional and responsive. I was able to drive my car home the same day as purchasing and everyone was extremely efficient. | Read Full Review

12/7/2020 12:00:00 AM | DealerRater

★★★★★ MEGAN_LEOPOLD

The service team went out of their way to accommodate me. I arrived late for my apt. and they still got my car serviced on time. Thanks so much! | Read Full Review

12/7/2020 12:00:00 AM | DealerRater

★★★★★ jacalyn.crowe

Excellent service department! All employees are prompt, courteous and capable. Waiting for my car was comfortable and felt safe. All in all a great experience. | Read Full Review

12/7/2020 12:00:00 AM | DealerRater

★★★★★ TWOLL

As always, Rusty was responsive, easy to work with, and helpful. We really like working with service and front office at Colonial Volkswagen of Medford. | Read Full Review

12/7/2020 12:00:00 AM | DealerRater

★★★★★ Michael Kearney

Great service! Only feedback is that the service rep pulled his mask down when he came to talk with me about the status of my repairs. I'm sure it was an inadvertent slip. My concerns is that he might have been less than 6 feet away. | Read Full Review

12/7/2020 12:00:00 AM | Cars.com

★★★★★ verrill.kelly

Justin was great to work with, professional and responsive. I was able to drive my car home the same day as purchasing and everyone was extremely efficient. | Read Full Review

12/7/2020 12:00:00 AM | Cars.com

★★★★★ MEGAN_LEOPOLD

The service team went out of their way to accommodate me. I arrived late for my apt. and they still got my car serviced on time. Thanks so much! | Read Full Review

12/7/2020 12:00:00 AM | Cars.com

★★★★★ jacalyn.crowe

Excellent service department! All employees are prompt, courteous and capable. Waiting for my car was comfortable and felt safe. All in all a great experience. | Read Full Review

12/7/2020 12:00:00 AM | Cars.com

★★★★★ TWOLL

As always, Rusty was responsive, easy to work with, and helpful. We really like working with service and front office at Colonial Volkswagen of Medford. | Read Full Review

12/7/2020 12:00:00 AM | Cars.com

★★★★★ rick vonturkovich

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12/5/2020 12:00:00 AM | Google

★★★★★ GIANNALDAF

I purchased vehicle at Colonial Medford and have had it serviced there since I bought it. I feel fairly comfortable with the dealership and the service it provides so far. | Read Full Review

12/5/2020 12:00:00 AM | DealerRater

★★★★★ GIANNALDAF

I purchased vehicle at Colonial Medford and have had it serviced there since I bought it. I feel fairly comfortable with the dealership and the service it provides so far. | Read Full Review

12/5/2020 12:00:00 AM | Cars.com

★★★★★ gidilman69

Steve Warren was great salesman, he helped us very much . Thank you very much , we got what we wanted. They did great job. Necati Idilman | Read Full Review

12/4/2020 12:00:00 AM | Cars.com

★★★★★ chrissy.auriemma

The service department listened to my problem with vehicle, got it in a timely manner, ordered necessary parts, offered a loner car, and finished repair when promised. Also, followed up in tire pressure without asking and repaired. Very satisfied! | Read Full Review

12/4/2020 12:00:00 AM | Cars.com

★★★★★ gidilman69

Steve Warren was great salesman, he helped us very much . Thank you very much , we got what we wanted. They did great job. Necati Idilman | Read Full Review

12/4/2020 12:00:00 AM | DealerRater

★★★★★ chrissy.auriemma

The service department listened to my problem with vehicle, got it in a timely manner, ordered necessary parts, offered a loner car, and finished repair when promised. Also, followed up in tire pressure without asking and repaired. Very satisfied! | Read Full Review

12/4/2020 12:00:00 AM | DealerRater

★★★★★ SH

Steve was very helpful and supportive with purchasing my VW Tiguan. I appreciate his flexibility with my schedule and quick responses to any questions I had. He made sure everything was just right when it came to purchasing the car. Thanks again Steve for all your help! | Read Full Review

12/3/2020 12:00:00 AM | DealerRater

★★★★★ Kamal

Caduste was very responsive and proactive. He did a great job of following up and answering all of our questions. He also worked hard to come up with a fair deal that worked for all of us. I highly recommend working with him. | Read Full Review

12/3/2020 12:00:00 AM | DealerRater

★★★★★ DREW KILLMEYER

Quicks and correct service. Dan got my car in and out of the shop extremely quickly and the work was performed correctly the first visit | Read Full Review

12/3/2020 12:00:00 AM | DealerRater

★★★★★ Julie Estrella

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12/3/2020 12:00:00 AM | Google

★★★★★ Sadie Gordon

I worked with a salesman named Paul and he was fabulous. He worked hard to find a car that was a good fit for me and he was completely honest throughout the process. He was also readily available at all hours to answer all my questions, even on his days off. Thanks, Paul! | Read Full Review

12/3/2020 12:00:00 AM | Google

★★★★★ A Hurta

Paul Lazzaro was just wonderful. When we were during a very stressful time during covid and undergoing a lot of changes including a change in residence, Paul was resourceful, understanding, worked with our needs, and did it all in a timely manner. Paul was diligent and followed up with us constantly. He offered us a good deal that wo | Read Full Review

12/3/2020 12:00:00 AM | Google

★★★★★ Kelly Verrill

Thank you Justin for professional service. Purchasing my Atlas was quick and easy and I drove the car home same day. | Read Full Review

12/3/2020 12:00:00 AM | Google

★★★★★ marley Kanda

Steve Warren was a pleasure to work with. His knowledge, expertise and kindness are unmatched. He helped us to clearly understand the difference between different makes, models, trims, and accessories. This led us to easily choose the perfect car for our family. Many thanks for his patience and professionalism, even during these | Read Full Review

12/3/2020 12:00:00 AM | Google

★★★★★ sadierosegordon

I worked with a salesman named Paul and he was fabulous. He worked hard to find a car that was a good fit for me and he was completely honest throughout the process. He was also readily available at all hours to answer all my questions, even on his days off. Thanks, Paul! | Read Full Review

12/2/2020 12:00:00 AM | DealerRater

★★★★★ MKanda

Steve Warren was a pleasure to work with. His knowledge, expertise and kindness are unmatched. He helped us to clearly understand the difference between different makes, models, trims, and accessories. This led us to easily choose the perfect car for our family. Many thanks for his patience and professionalism, even during these | Read Full Review

12/2/2020 12:00:00 AM | DealerRater

★★★★★ christopher.ward0

My spouse and I had a great experience looking for a new car. The staff we worked with were extremely professional and answered all our questions. Would highly recommend Colonial to anyone looking for a VW! | Read Full Review

12/2/2020 12:00:00 AM | DealerRater

★★★★★ Mr. Arthur Colpack

Feels like a neighborhood place ! I have been going to Colonial for many years | Read Full Review

12/2/2020 12:00:00 AM | Cars.com

★★★★★ SRG

I worked with a salesman named Paul and he was fabulous. He worked hard to find a car that was a good fit for me and he was completely honest throughout the process. He was also readily available at all hours to answer all my questions, even on his days off. Thanks, Paul! | Read Full Review

12/2/2020 12:00:00 AM | Cars.com

★★★★★ KeiB

Paul Lazzaro was just wonderful. When we were during a very stressful time during covid and undergoing a lot of changes including a change in residence, Paul was resourceful, understanding, worked with our needs, and did it all in a timely manner. Paul was diligent and followed up with us constantly. He offered us a good deal that wo | Read Full Review

12/2/2020 12:00:00 AM | DealerRater

★★★★★ VW customer

Anthony provided excellent service. He helped us find the perfect car for our family. I love our new car. Thanks Anthony! VW is great to work with. | Read Full Review

12/1/2020 12:00:00 AM | DealerRater

★★★★★ VW customer

Anthony provided excellent service. He helped us find the perfect car for our family. I love our new car. Thanks Anthony! VW is great to work with. | Read Full Review

12/1/2020 12:00:00 AM | Cars.com

★★★★★ KCoates

Great experience! Super safe and easy especially in times of Covid. The team was wonderful to work with - second time leasing with the Colonial team! | Read Full Review

11/30/2020 12:00:00 AM | Cars.com

★★★★★ candice.g

It took a few days for a member of the sales team to reach out to me. I was put in touch with Steve, told him what I wanted and he made it happen. Was quick and painless. | Read Full Review

11/30/2020 12:00:00 AM | Cars.com

★★★★★ allen.poma

Rusty was so wonderful to work with; really tried to work with me on what I need to repair vs what could wait until next visit. | Read Full Review

11/30/2020 12:00:00 AM | Cars.com

★★★★★ allen.poma

Rusty was so wonderful to work with; really tried to work with me on what I need to repair vs what could wait until next visit. | Read Full Review

11/30/2020 12:00:00 AM | DealerRater

★★★★★ candice.g

It took a few days for a member of the sales team to reach out to me. I was put in touch with Steve, told him what I wanted and he made it happen. Was quick and painless. | Read Full Review

11/30/2020 12:00:00 AM | DealerRater

★★★★★ CoreyT19

Steve made by car buying process very smooth and stress free. I did a trade in lease and Steve got me the exact deal I was looking for. Just picked my new Cross Sport up and I couldn’t be happier. | Read Full Review

11/30/2020 12:00:00 AM | DealerRater

★★★★★ KCoates

Great experience! Super safe and easy especially in times of Covid. The team was wonderful to work with - second time leasing with the Colonial team! | Read Full Review

11/30/2020 12:00:00 AM | DealerRater

★★★★★ PILARKUFFEL

I am extremely satisfied with my experience with purchasing the 2021 VW Atlas. Paul Lazzaro made the process simple. He is up front and honest and he delivered exactly what we wanted. Stephanie Trevisone was awesome. She went over all the financing and helped us understand everything we were getting with our package. She answered all | Read Full Review

11/29/2020 12:00:00 AM | DealerRater

★★★★★ Tyler DeNicola

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11/29/2020 12:00:00 AM | Google

★★★★★ Abdulsamet Kantarmis

Just wanted to share my experience with Colonial VW. I recently in the month of July purchased a brand new Golf and I regret it 100%. Th reason I purchased a brand new car and not a used car is so I do not deal with the service department every single month. Tomorrow I have my 6th appointment with the same issue and we are still at n | Read Full Review

11/29/2020 12:00:00 AM | Google

★★★★★ Maryann

Great experience fantastic salesperson, Greg Cohen | Read Full Review

11/28/2020 12:00:00 AM | Google

★★★★★ pilar kuffel

I have never been happier with purchasing a car in my life. Paul Lazzaro listened to exactly what we wanted. He was upfront and honest and didn't try to talk us into anything else. Stephanie Trevisone did an excellent job getting us the best value on our purchase of the 2021 VW Atlas. She explained everything we needed to know in gr | Read Full Review

11/28/2020 12:00:00 AM | Google

★★★★★ PILARKUFFEL

I am extremely satisfied with my experience with purchasing the 2021 VW Atlas. Paul Lazzaro made the process simple. He is up front and honest and he delivered exactly what we wanted. Stephanie Trevisone was awesome. She went over all the financing and helped us understand everything we were getting with our package. She answered al | Read Full Review

11/28/2020 12:00:00 AM | Cars.com

★★★★★ CoreyT19

Steve made by car buying process very smooth and stress free. I did a trade in lease and Steve got me the exact deal I was looking for. Just picked my new Cross Sport up and I couldn't be happier. | Read Full Review

11/28/2020 12:00:00 AM | Cars.com

★★★★★ Andy TGT

The Service Department Team at Colonial Volkswagen is the reason we continue to bring our two VWs there for regular service, maintenance and periodic repairs. | Read Full Review

11/27/2020 12:00:00 AM | Cars.com

★★★★★ Andy TGT

The Service Department Team at Colonial Volkswagen is the reason we continue to bring our two VWs there for regular service, maintenance and periodic repairs. | Read Full Review

11/27/2020 12:00:00 AM | DealerRater

★★★★★ KYLE C

Keven was a pleasure to work with. Would recommend him to anyone looking for a new Volkswagon. All expectations were met, process was incredibly simple and transparent. | Read Full Review

11/26/2020 12:00:00 AM | DealerRater

★★★★★ jcahill.nh

Very friendly staff and easy going! I will recommend this team to friends and family. Very well managed facility with a great inventory of new and used. | Read Full Review

11/26/2020 12:00:00 AM | DealerRater

★★★★★ wfgreene443

Primarily worked with Jason, as we're from out of state. He walked us through the process of getting the appropriate forms completed for the state of RI. He was also very knowledgeable of the process involving the financing, which was provided by Bank of America. Met Steve on Saturday morning as he was responsible for delivery and | Read Full Review

11/26/2020 12:00:00 AM | DealerRater

★★★★★ Robert Tedesco

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