Return to complete listing of VW Service Departments

Colonial Volkswagen of Medford

★★★★★(32)read reviews

340 Mystic Avenue, Medford, MA 02155

(781) 350-3262 Ask About Our Service Specials!

Schedule Service

Service Offers

View

SiriusXM: Enjoy SiriusXM in your vehicle and on the SXM App¹⁹Click for details
View

Get a 15% rebate by mail¹⁵ via a Volkswagen Visa® Prepaid Card¹⁶ (up to $300) when you purchase select Volkswagen Accessories between 01.01.26 and 03.31.26
View

Buy 3 Eligible Tires, Get the 4th for $1⁵ Click for details
View

Enjoy SiriusXM in your vehicle!Click for Details
View

Get a $100 instance rebate ⁵ Click Here for Details

Map & Directions

Submit

Business Hours

Mon: 7:30 AM - 5:00 PMTues: 7:30 AM - 5:00 PMWed: 7:30 AM - 5:00 PMThur: 7:30 AM - 5:00 PMFri: 7:30 AM - 5:00 PMSat: 8:00 AM - 4:00 PMSun: Closed

From your fingertips to our calendar

With 24/7 access from any device, Volkswagen Online Service Scheduling can help you set your next maintenance appointment in no time.

Schedule Service

Volkswagen Quality and expertise at a real value.

No one knows Volkswagen vehicles better than Volkswagen-Certified Technicians. Every factory-trained tech has the hands-on experience to know your car inside and out. When it comes to service, Oklahoma City Volkswagen has everything your Volkswagen needs, including knowledge of the service your car needs throughout its lifetime.

Expert Service Proprietary VW diagnostics and tools in the hands of qualified experts.
Daily Convenience Flexible hours. Online scheduling. Service Xpress.
Genuine VW Parts Identical to the factory originals, for uncompromised VW performance.
VW Accessories Designed to fit your VW model—and your lifestyle—beautifully.

Check for Recalls

Customer Reviews

★★★★★ Eleanor Neff
Best dealership ive gotten a vehicle from and easy process. | Read Full Review
3/29/2026 12:00:00 AM | Google
★★★★★ Johann Winkler
Amazing service. Polite and efficient. Highly recommended. | Read Full Review
3/29/2026 12:00:00 AM | Google
★★★★★ Brinda Sen
| Read Full Review
3/28/2026 12:00:00 AM | Google
★★★★★ Grace Cassidy
| Read Full Review
3/25/2026 12:00:00 AM | Google
★★★★★ Joseph O'Geen
Frank was my service provider and great to work with. However I wish Volkswagen would institute a pre-check-in process so anyone can come in and drop off their vehicle or pick it up quickly without waiting. Also, don't expect anyone to order a Lyft in order to pick up your vehicle. Both times I've had my cars serviced here I've eit | Read Full Review
3/25/2026 12:00:00 AM | Google
★★★★★ Sunil Gangadharan
Extremely rude woman who responded to my call. | Read Full Review
3/25/2026 12:00:00 AM | Google
★★★★★ Noah Lynch
| Read Full Review
3/24/2026 12:00:00 AM | Google
★★★★★ Christian Mazraani
Service didnt warn me about a no refund policy specifically on car keys. I tried to cancel same-day. The manager Rusty says "yeah sucks, nothing I can do about it". They run a great business, until they lack any ownership of responsibility for lack of transparency. They have no regard for my $400 loss on this order which I will not b | Read Full Review
3/24/2026 12:00:00 AM | Google
★★★★★ Chris Mazraani
After ordering a duplicate key, I called within 3 hours of placing my $400 order in person. They first said they can surely refund it. They called back afterwards saying keys particularly cannot be refunded. There was no disclaimer of this policy. I asked to speak to Service Manager, Rusty, who said "yeah sucks, nothing I can do abou | Read Full Review
3/24/2026 12:00:00 AM | Google
★★★★★ safaa idmassaoud
I had a great experience with Colonial Volkswagen of Medford! I recently purchased a Volkswagen Atlas, and the whole process was smooth and stress-free. A special thank you to Mr. Nacer and Ms. Kasey for their kindness, professionalism, and support. They made everything easy and were very helpful from start to finish. I truly appre | Read Full Review
3/22/2026 12:00:00 AM | Google
★★★★★ Mark Wall
Excellent service ! Mark W. , Dorchester,Ma | Read Full Review
3/22/2026 12:00:00 AM | Google
★★★★★ Katie Ryan
Frank did a great job! Had my car in and out quickly and was personable. | Read Full Review
3/22/2026 12:00:00 AM | Google
★★★★★ Chris Mazraani
Exceptional staff, Danny B was very helpful this morning at Service. | Read Full Review
3/18/2026 12:00:00 AM | Google
★★★★★ Y T
Awful dealership of people who just want your money. STAY AWAY!!!!!!!!!!!!! | Read Full Review
3/18/2026 12:00:00 AM | Google
★★★★★ Johnny Burke
I had a very frustrating experience at Colonial Medford Volkswagen that felt both disorganized and disrespectful. After getting a flat tire, I had my car towed in and worked with Sean in the service department. I was initially told I couldn’t be helped and would need to come back Friday just to order a tire, even after explaining th | Read Full Review
3/18/2026 12:00:00 AM | Google
★★★★★ Nick
I've been servicing my VW's for over 15 years with Colonial of Medford. This time, they dropped the bar. I had tire rotation and balancing done to my Atlas. However I noticed that at highway speeds the tires were not perfectly balanced and vibrating. I had to go back and ask for rebalancing. They explained that because what they did | Read Full Review
3/17/2026 12:00:00 AM | Google
★★★★★ Enno Becker
Colonial solved our sensor problem and did the routine service very well. They paid for an Uber home when a part had to be ordered and provided good information and status updates | Read Full Review
3/16/2026 12:00:00 AM | Google
★★★★★ Cindy Graf
Courteous Service | Read Full Review
3/16/2026 12:00:00 AM | Google
★★★★★ Bianca bacigalupo
| Read Full Review
3/16/2026 12:00:00 AM | Google
★★★★★ Tom Sacco
Very customer orientated | Read Full Review
3/14/2026 12:00:00 AM | Google
★★★★★ Maggy Rose Bell
Car didn’t pass inspection in RI 6 weeks after purchase. Needs new brakes and rotors. No call back they just don’t care since it was more than 7 days after purchase. I’m out a $1000 terrible! | Read Full Review
3/14/2026 12:00:00 AM | Google
★★★★★ E Lee
| Read Full Review
3/12/2026 12:00:00 AM | Google
★★★★★ Office ofMackeddyFils
They keep this place clean! | Read Full Review
3/10/2026 12:00:00 AM | Google
★★★★★ Paige Watson
Brought my car in last minute after it died and they quickly and kindly replaced the battery, as well as performed a check on the whole car and made the appropriate updates. Super grateful for their work! | Read Full Review
3/7/2026 12:00:00 AM | Google
★★★★★ John Breslin
Had a great experience working with Josh Jeffres on the purchase of my new Golf R. From the moment I reached it out was low pressure and he and the team were friendly and helpful along the way. Would highly recommend this dealership to anyone considering a VW! | Read Full Review
3/7/2026 12:00:00 AM | Google
★★★★★ Keeyonte Myrtil
| Read Full Review
3/7/2026 12:00:00 AM | Google
★★★★★ Carol Boyan
Easy to book appointment. Service was on time and as expected. Dan did a great job. In and out within an hour for oil change. Highly recommend. | Read Full Review
3/6/2026 12:00:00 AM | Google
★★★★★ Javier Martinez
| Read Full Review
3/6/2026 12:00:00 AM | Google
★★★★★ AJ
Kevin was an absolute pleasure to work with and is really knowledgeable about every car on the lot! Highly recommend buying your next car from him! | Read Full Review
3/3/2026 12:00:00 AM | Google
★★★★★ Erin Matthews
Dan was the best! He was so helpful and answered all my questions and concerns when it came to my vehicle, highly recommend! | Read Full Review
3/3/2026 12:00:00 AM | Google
★★★★★ Marianne grandmont
Great people | Read Full Review
2/26/2026 12:00:00 AM | Google
★★★★★ chris demeo
Josh was a very helpful sales person helped me get a fairly good deal, no pressure, I would highly recommend Colonial of Medford | Read Full Review
2/25/2026 12:00:00 AM | Google

of 7