Coastal Volkswagen

★★★★★ walshy283

Great service. Friendly workers. Fixed the problem we came for. I will use them again in the future. | Read Full Review

10/14/2021 12:00:00 AM | DealerRater

★★★★★ Charliegulley

Bruce in service and the technician who serviced our Beatle were amazing! BIG THANK YOU! | Read Full Review

10/14/2021 12:00:00 AM | DealerRater

★★★★★ kara.jconstantine

Always friendly, fast and easy, and thorough. I’ve always had great experiences here. Thanks! | Read Full Review

10/13/2021 12:00:00 AM | DealerRater

★★★★★ Sarah H

I had a great experience at coastal Volkswagen. Chris ryan was very helpful and knowledgeable. He answered all my questions and didn’t pressure me into anything! He made the process very easy! Would highly recommend! Thank you! | Read Full Review

10/13/2021 12:00:00 AM | Google

★★★★★ gshghnssy

Friendly service and knowledgeable staff, a little long on the waiting, but it was worth it. | Read Full Review

10/13/2021 12:00:00 AM | DealerRater

★★★★★ ecollins730

Great experience, staff was so accommodating and friendly!! The waiting area was also very clean and had great amenities | Read Full Review

10/12/2021 12:00:00 AM | DealerRater

★★★★★ Tim99sweeney

Excellent customer service, polite, and honest. Integrity and follow through are key components to good service and that is exactly what Ryan did. | Read Full Review

10/12/2021 12:00:00 AM | DealerRater

★★★★★ Karla Brandenburg

We were traveling the New England states and had a low oil pressure light pop up on our 2017 VW Beatle. We called Coastal Volkswagen in Hanover to see if they could take a look at it so we could continue our trip. Bruce, in the service department took our call. He was very polite and extremely helpful. He said he could get us in to c | Read Full Review

10/12/2021 12:00:00 AM | Google

★★★★★ Smac

Provided great service. Professional, helpful, and kept me informed on what was needed and costs. | Read Full Review

10/11/2021 12:00:00 AM | DealerRater

★★★★★ ckardok

Routine service was performed to satisfy me! I am satisfied and will be back at next service.. | Read Full Review

10/11/2021 12:00:00 AM | DealerRater

★★★★★ STEVENCIARDI1953

Always been treated well and service is very helpful and do what they can to help. | Read Full Review

10/11/2021 12:00:00 AM | DealerRater

★★★★★ REEDFAMILY0

Positive attitude friendly service - waiting area clean - updated on the progress of service in a timely manner | Read Full Review

10/9/2021 12:00:00 AM | DealerRater

★★★★★ JULIA76545

They provided great customer service, very knowledgeable staff, friendly and efficient. Would definitely recommend them! | Read Full Review

10/6/2021 12:00:00 AM | DealerRater

★★★★★ paulagulbicki

Very professional. Took into consideration that I needed to be out quickly to pick up my husband from a medical appointment. Appreciated that. | Read Full Review

10/6/2021 12:00:00 AM | DealerRater

★★★★★ donnadmband

Always polite and they do great work. I am very pleased with this service center | Read Full Review

10/6/2021 12:00:00 AM | DealerRater

★★★★★ neffy1

Excellent service. Keeping my 2014 diesel on the road. Provided a loaner when car needed unexpected service and saved my vacation. All the staff are courteous and helpful but Ryan goes above and beyond.. always relieved when I see him at the desk. | Read Full Review

10/6/2021 12:00:00 AM | DealerRater

★★★★★ Gchin55

The person that I met did a excellent job in taking care of me had a certificate for oil change from purchase the car he honor it with no problems. Thanks | Read Full Review

10/6/2021 12:00:00 AM | DealerRater

★★★★★ jayinboston2009

Great service and customer care. Ryan was very professional and helpful. Great experience at coastal. | Read Full Review

10/6/2021 12:00:00 AM | DealerRater

★★★★★ mildrum05

Great customer service. Always helpful and quick!! Never have a problem getting work done in a timely manner | Read Full Review

10/5/2021 12:00:00 AM | DealerRater

★★★★★ Z

Great people, very professional and knowledgeable. I definitely looking forward to continue doing business there. | Read Full Review

10/5/2021 12:00:00 AM | DealerRater

★★★★★ Doug

Always get great service from this dealership. Although I really don’t like this 15 word min for your survey. Makes me not want to fill it out. | Read Full Review

10/5/2021 12:00:00 AM | DealerRater

★★★★★ mschiffmann

Responsive, courteous, professional + friendly. Easy + enjoyable experience with all team members. I would recommend them | Read Full Review

10/1/2021 12:00:00 AM | DealerRater

★★★★★ 1TUTFAMILY

The service department staff is always helpful and explains what work is done. They also explain when the car will be due in again and what services will need to be done with expected costs. | Read Full Review

9/29/2021 12:00:00 AM | DealerRater

★★★★★ achen77

Johnny Walker and his team we're great to me. Very easy sales process and Johnny made sure I didn't wait around too long. | Read Full Review

9/29/2021 12:00:00 AM | DealerRater

★★★★★ rsinger1480

As always the service dept and Ryan were professional, courteous and very knowledgeable. completely satisfied | Read Full Review

9/29/2021 12:00:00 AM | DealerRater

★★★★★ neffy1

Your front desk staff are great and work with you to find best solutions. Work team has kept my 2014 diesel on the road and running well. They spent a few days validating issues and supplied me with a loaner so I could finish my cape vacation. Above and beyond! | Read Full Review

9/28/2021 12:00:00 AM | DealerRater

★★★★★ CENDICOTT22

Staff is pleasant and professional. Shop and surrounding areas are very clean. They’re very thorough and take the time explain what services were provided. | Read Full Review

9/28/2021 12:00:00 AM | DealerRater

★★★★★ nmcadams

Super friendly staff. Everything on time. A really pleasant interaction. Glad I was able to take a stage of service as new car owner. | Read Full Review

9/28/2021 12:00:00 AM | DealerRater

★★★★★ justjeffery

The staff at Coastal is extremely friendly and easy to work with. No surprises, just an easy transaction. | Read Full Review

9/28/2021 12:00:00 AM | DealerRater

★★★★★ DianeTlapa

The folks we dealt with were helpful knowledgeable and very professional. Our experience was great and we will recommend this dealership | Read Full Review

9/27/2021 12:00:00 AM | DealerRater

★★★★★ rmorris1523

They were very professional courteous and easy to work with! We would definitely purchase from them again | Read Full Review

9/27/2021 12:00:00 AM | DealerRater

★★★★★ VLVAC

Bruce in service is excellent and extremely helpful. I would highly recommend this service department. | Read Full Review

9/26/2021 12:00:00 AM | DealerRater

★★★★★ Julie Flannery Ready

Coastal Volkswagen has been a pleasure to do business with. This was the best experience I have ever had buying a vehicle. I really appreciate the courtesy and kindness from Evan in sales, the finance and service teams. Thank you to all for providing a great environment to purchase a vehicle. | Read Full Review

9/26/2021 12:00:00 AM | DealerRater

★★★★★ ppaulaberg

The sales guys are very easy to work with. Great follow up… good to know that they have been with the dealership for some time and are credible. | Read Full Review

9/24/2021 12:00:00 AM | DealerRater

★★★★★ Jandkbyrne

We had a great experience at this dealership. Ron was great to work with. Thanks again | Read Full Review

9/24/2021 12:00:00 AM | DealerRater

★★★★★ esmarchetti

Sales and service department are both excellent. Ron was great. Never felt pressured into buying. Service department has always been been helpful and up front. | Read Full Review

9/24/2021 12:00:00 AM | DealerRater

★★★★★ Kyle Friedman

| Read Full Review

9/24/2021 12:00:00 AM | Google

★★★★★ judymcnulty44

Very knowledgeable, pleasant and easy to talk to. They answered any questions or concerns I had | Read Full Review

9/24/2021 12:00:00 AM | DealerRater

★★★★★ REEDFAMILY0

Friendly and knowledgeable employees clean waiting area updated on car frequently- positive attitude from everyone | Read Full Review

9/23/2021 12:00:00 AM | DealerRater

★★★★★ Jodurnan

Easy in and easy out. Happy with the service and everyone was friendly and helpful. | Read Full Review

9/21/2021 12:00:00 AM | DealerRater

★★★★★ Markyost

The service was great. They explained everything before they did it, explained how much it would cost, and gave me advice on a maintenance schedule for my new VW. Highly recommended. | Read Full Review

9/20/2021 12:00:00 AM | DealerRater

★★★★★ PATTSRAIN

Always ready to go the extra mile to get the job done and correctly. Thank you | Read Full Review

9/20/2021 12:00:00 AM | DealerRater

★★★★★ Ccllkk

Evan was great, took time to explain everything and didn’t have to deal with the typical dealer BS. Thank you and will recommend! | Read Full Review

9/17/2021 12:00:00 AM | DealerRater

★★★★★ Abby

Great and friendly service! They work super quick too! I would definitely recommend for anyone buying their first car! | Read Full Review

9/17/2021 12:00:00 AM | DealerRater

★★★★★ JRTAHAN

This dealership is fantastic. The process of buying my car there and having them service it has been a great experience. Thank you! | Read Full Review

9/16/2021 12:00:00 AM | DealerRater

★★★★★ mgalbraith2001

They were great to work with. I will take my vehicle back whenever it needs serviced. | Read Full Review

9/15/2021 12:00:00 AM | DealerRater

★★★★★ jcniehoff

Best experience with the entire team at Coastal Volkswagen!! Love my Atlas! Convinced my friend to get one too. | Read Full Review

9/15/2021 12:00:00 AM | DealerRater

★★★★★ rburbank

Very good experience. Waiting area was clean and comfortable. The gentleman that assisted me was both cordial and helpful. Dominic, I think was his name. | Read Full Review

9/15/2021 12:00:00 AM | DealerRater

★★★★★ kelly.a.johnston59

Excellent service dept. they are always so friendly, quick and professional. Would recommend to everybody. | Read Full Review

9/14/2021 12:00:00 AM | DealerRater

★★★★★ camilo.atehortua

this dealership really values its customers and there business, I am very happy with the service and the timely manner they turn around my . I love that they send me an email with everything that need to be done with on my vehicle. happy i found this great dealership, I plan on purchasing my new VW from costal as they have taken care | Read Full Review

9/14/2021 12:00:00 AM | DealerRater

★★★★★ tcmccusker

John Walker was personable and polite. He knew the product well and was eager to explain all the Tiguan's features and capabilities. I was deciding between a Toyota and a Volswagen. He convinced me the Volkswagen was for me. Speaking with Joe Letorney and Amanda Cruz was also helpful. | Read Full Review

9/14/2021 12:00:00 AM | DealerRater

★★★★★ judymcnulty44

Very clean, everyone was very friendly and knowledgeable. Evan and Joe answered any questions or concerns. Amanda was awesome. Thank you ?? | Read Full Review

9/13/2021 12:00:00 AM | DealerRater

★★★★★ donnadmband

I always get an appointment for the time I want. They are usually right on schedule. | Read Full Review

9/13/2021 12:00:00 AM | DealerRater

★★★★★ LMARCARELLI

I am a long term VW Jetta owner for over 6 years. Leased my 2020 Jetta from Coastal for the 1st time. By far the best VW Dealership in my experience! Upbeat, courteous, and dependable. Special RECOGNITION TO Dominick for the quick and knowledgeable service! | Read Full Review

9/11/2021 12:00:00 AM | DealerRater

★★★★★ the.lynch.family

I have brought my tiguan here for years and have always had great service In fact, because of my great service, my husband bought a new atlas at coastal last week. | Read Full Review

9/11/2021 12:00:00 AM | DealerRater

★★★★★ ajaneludlam

They are courteous and very fast to set up an apt. I’m always confident my car will be well taken care of there! Repeat customer!! | Read Full Review

9/11/2021 12:00:00 AM | DealerRater

★★★★★ freespirits2

The Service department employees were friendly . Ryan was helpful, professional knowledgeable and friendly when answering my questions. The service was done well and in a timely manner. Always a pleasure doing business with Volkswagen, especially Coastal Volkswagen. Thank You! | Read Full Review

9/10/2021 12:00:00 AM | DealerRater

★★★★★ paulhilton

Courteous and efficient … having oil change for a diesel auto … also assessed an issue (sunroof motor) that will be covered by warranty (although back ordered part). | Read Full Review

9/10/2021 12:00:00 AM | DealerRater

★★★★★ ken

coastal vw is an extremely well run dealership at all levels. the entire team strives to provide a pleasurable experience in both sales and service.. it is for this reason that i have been a long standing customer and continue to return for both sales and service. | Read Full Review

9/10/2021 12:00:00 AM | DealerRater

★★★★★ bentbush1

Prompt and professional service provided. The problem was identified and repaired quickly. The service staff kept me informed throughout the entire time. Thank you all! | Read Full Review

9/9/2021 12:00:00 AM | DealerRater

★★★★★ neilboure

Ryan in the service department was very helpful and professional. Great communication and service. I will continue to have all service completed at Coastal VW. Thanks Neil | Read Full Review

9/9/2021 12:00:00 AM | DealerRater

★★★★★ b.megan96

Ryan was a great help to me as well as the entire team. They made sure my car was all set in a timely manner | Read Full Review

9/9/2021 12:00:00 AM | DealerRater

★★★★★ susanptown

I am a long term customer and have been very happy with the service I have received at Costal Volkswagen. Very professional service and always accessible even without an appointment! | Read Full Review

9/8/2021 12:00:00 AM | DealerRater

★★★★★ dcoylejr

I bit frustrating to have to go back and forth and double check past service against what you were recommending - and some services weren’t needed | Read Full Review

9/8/2021 12:00:00 AM | DealerRater

★★★★★ lesley.kittredge

Amazing service on my Tiguan for new tires, and a full detail. Everything came out great, my car looks and rides brand new, and they were quick! I love taking my VW to coastal, friendly and attentive staff. | Read Full Review

9/6/2021 12:00:00 AM | DealerRater

★★★★★ sewatease

I have been treated so great and my car I just purchased from Coastal has had a few minor adjustments need and have done a great job.. I’ve been very happy with how I’ve been treated | Read Full Review

8/31/2021 12:00:00 AM | DealerRater

★★★★★ Lgvineyard

Always friendly and accommodating the staff at Coastal VW makes the experience enjoyable. I have been a customer for 10 years and will continue to lease from them for years to come. | Read Full Review

8/31/2021 12:00:00 AM | DealerRater

★★★★★ mikem28

The entire team was excellent. Evan was very knowledgeable and made the process seamless. Joe was great to finalize everything and overall experience was very laid back | Read Full Review

8/30/2021 12:00:00 AM | DealerRater

★★★★★ jbrissenden

Coastal was professional and got me the exact car I wanted. Financing worked hard to get the payments I needed. The car drives great, thanks... | Read Full Review

8/30/2021 12:00:00 AM | DealerRater

★★★★★ hovisma

Sales personnel were very helpful and worked to get me the price I wanted to pay. Johnny Walker was great to work with during the transaction. | Read Full Review

8/30/2021 12:00:00 AM | DealerRater

★★★★★ micunovic

It is a hidden gem. It is kind of worth spending additional time to get to this service station, plus, satisfies our vehicle's standards. | Read Full Review

8/30/2021 12:00:00 AM | DealerRater

★★★★★ NPRICE7026

Asked to have car inspected they didn’t. Was emailed that my appointment and that I would hear from them at 11 Had to call | Read Full Review

8/30/2021 12:00:00 AM | DealerRater

★★★★★ Chrisrcallahan

Straightforward and to the point. Very helpful with the timing needs of real life. I needed help and it needed to be a priority. They were able to do that for me. | Read Full Review

8/30/2021 12:00:00 AM | DealerRater

★★★★★ ginjameg

My primary contact was John Wyman throughout the entire process. He kept me informed from the time I ordered, through the time the vehicle was built and subsequently transported to Coastal. I can't say enough about how helpful John was. Joe Letorney was also very helpful. He too was very friendly, cordial and willing to help me in an | Read Full Review

8/28/2021 12:00:00 AM | DealerRater

★★★★★ ginjameg

My primary contact was John Wyman throughout the entire process. He kept me informed from the time I ordered, through the time the vehicle was built and subsequently transported to Coastal. I can't say enough about how helpful John was. Joe Letorney was also very helpful. He too was very friendly, cordial and willing to help me in an | Read Full Review

8/28/2021 12:00:00 AM | DealerRater

★★★★★ COREYBEST

Bruce and the team helped make the best of a tough situation. Everything was fixed quickly for a fair price. I will continue to take my vehicles there | Read Full Review

8/27/2021 12:00:00 AM | DealerRater

★★★★★ gmarr0

Great experience from drop off to pick up. Excellent communication and prompt updates on my cars status. A component was delayed and I was notified immediately with a reason for delay and a new completion time. | Read Full Review

8/27/2021 12:00:00 AM | DealerRater

★★★★★ f.sara

Bruce in service was great, excellent communication and all issues were fixed. My regular mechanic told me that my clogged sunroof drains were going to be a huge job, but they were able to clear them out as well as complete all other work in 8 hours. | Read Full Review

8/27/2021 12:00:00 AM | DealerRater

★★★★★ zgaugust

Good service. Helpful and knowledgeable staff. It took a little bit longer than said at drop off. The wait area was nice and comfortable, well updated. | Read Full Review

8/27/2021 12:00:00 AM | DealerRater

★★★★★ muhmoudabboud

Magnificent customer service. Ron was very professional and knowledgeable. The whole process was smooth and fast. I highly recommend thos dealership. After service is also good. | Read Full Review

8/26/2021 12:00:00 AM | DealerRater

★★★★★ sewatease

Well this will be my 3rd visit in 4 weeks, not sure of what’s going on with my beetle, but I’m sure they will get to the bottom of this | Read Full Review

8/25/2021 12:00:00 AM | DealerRater

★★★★★ seddy77

Lance Ward was the best. Why is he not listed as an option to rate? And this 25 word minimum is annoying. Be happy I took the time to fill this out | Read Full Review

8/24/2021 12:00:00 AM | DealerRater

★★★★★ deboneill235

The service department squeezed us in on a Saturday to install two new tires. Kept us updated through the appointment. And the car was ready on time, as promised. Extremely helpful and easy to do business with. Thank you. | Read Full Review

8/24/2021 12:00:00 AM | DealerRater

★★★★★ Jpotvin16

Excellent customer service, Johnny makes you feel comfortable and welcomed. The best car buying experience I’ve ever had. I would give him more stars if I could. | Read Full Review

8/23/2021 12:00:00 AM | DealerRater

★★★★★ Monica

Had a suspension noise that was taken care of as well as a tire leak, very professional, Kevin , Ryan and Bruce always go above and beyond. | Read Full Review

8/22/2021 12:00:00 AM | DealerRater

★★★★★ KRIS18

Had water issue in my new car, team got me a loaner and fixed the issue with replacement parts! Svc team was friendly and helpful and ultimately got the job done! | Read Full Review

8/21/2021 12:00:00 AM | DealerRater

★★★★★ sewatease

My car I just purchased had gone in twice and each had to do with one another. The service department was fabulous ?????? was very happy. | Read Full Review