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Colonial Volkswagen

Colonial Volkswagen

★★★★★(675)read reviews
89 Turnpike Rd, Westborough, MA 01581
(508) 948-3701 Ask About Our Service Specials!
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Service Offers

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    $15 Off Genuine VW Battery and Installation13Click Here for Details
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    $10 Off Front Wiper Blade Replacement3Click Here for Details
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    $30 Off Genuine VW Brake Pad and Rotor Replacement11Click Here for Details
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    $145.95 Oil and Filter Service1Click Here for Details
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    $30 Off Spring Service Special23Click Here for Details
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    $30 Off Set of Four Tires9Click Here for Details
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    Get 20% off select VW DriverGear purchases17 (no minimum required) with promo code VWDG2025 at checkout.Click for details
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    Volkswagen Tire Store Price Match Guarantee Click Here for Details
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    VW Service Credit Card Click for details
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    Get a 10% rebate by mail15 via a Volkswagen Visa® Prepaid Card16 (up to $300) when you purchase select Volkswagen Accessories between 04.01.25 and 06.30.25.
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    Enjoy SiriusXM in your vehicle!Click for Details

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Business Hours

Mon: 7:30 AM - 5:00 PMTues: 7:30 AM - 5:00 PMWed: 7:30 AM - 5:00 PMThur: 7:30 AM - 5:00 PMFri: 7:30 AM - 5:00 PMSat: 7:30 AM - 2:00 PMSun: Closed
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With 24/7 access from any device, Volkswagen Online Service Scheduling can help you set your next maintenance appointment in no time.

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Volkswagen Quality and expertise at a real value.

No one knows Volkswagen vehicles better than Volkswagen-Certified Technicians. Every factory-trained tech has the hands-on experience to know your car inside and out. When it comes to service, Oklahoma City Volkswagen has everything your Volkswagen needs, including knowledge of the service your car needs throughout its lifetime.

  • Expert Service Proprietary VW diagnostics and tools in the hands of qualified experts.
  • Daily Convenience Flexible hours. Online scheduling. Service Xpress.
  • Genuine VW Parts Identical to the factory originals, for uncompromised VW performance.
  • VW Accessories Designed to fit your VW model—and your lifestyle—beautifully.
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Customer Reviews

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  • ★★★★★ Kimenjo
    This is the absolute BEST VW Service Department in all of New England hands down... no contest! | Read Full Review
    11/18/2024 12:00:00 AM | DealerRater
  • ★★★★★ seasull1
    Bill and his team have consistently provided outstanding and trustworthy service, I highly recommend them. | Read Full Review
    11/18/2024 12:00:00 AM | DealerRater
  • ★★★★★ seasull1
    Bill and his team have consistently provided outstanding and trustworthy service, I highly recommend them. | Read Full Review
    11/18/2024 12:00:00 AM | Cars.com
  • ★★★★★ Kimenjo
    This is the absolute BEST VW Service Department in all of New England hands down... no contest! | Read Full Review
    11/18/2024 12:00:00 AM | Cars.com
  • ★★★★★ Noreen D
    Everything was so easy and everyone was pleasant. Service was quick | Read Full Review
    11/17/2024 12:00:00 AM | Google
  • ★★★★★ Jonathan E Lilja
    | Read Full Review
    11/17/2024 12:00:00 AM | Google
  • ★★★★★ Igor Genkin
    | Read Full Review
    11/16/2024 12:00:00 AM | Google
  • ★★★★★ CapeKen
    Marc was fantastic - and a big part of why we bought our lovely new Tiguan from Colonial VW in Westborough. He was totally patient with us, and took a sincere interest in our needs and preferences, including going through various options for financing. This was important, as we never expected to be in the market for a new car (we hit | Read Full Review
    11/15/2024 12:00:00 AM | DealerRater
  • ★★★★★ aryn416
    Once I reached contact Jon, Kevin, and the team have been a great help and reassured me with frequent updates. | Read Full Review
    11/15/2024 12:00:00 AM | DealerRater
  • ★★★★★ aryn416
    Once I reached contact Jon, Kevin, and the team have been a great help and reassured me with frequent updates. | Read Full Review
    11/15/2024 12:00:00 AM | Cars.com
  • ★★★★★ CapeKen
    Marc was fantastic - and a big part of why we bought our lovely new Tiguan from Colonial VW in Westborough. He was totally patient with us, and took a sincere interest in our needs and preferences, including going through various options for financing. This was important, as we never expected to be in the market for a new car (we hit | Read Full Review
    11/15/2024 12:00:00 AM | Cars.com
  • ★★★★★ thomland
    Very happy with my 30,000 miles service…love the communication Colonial VW provides…thank you! | Read Full Review
    11/14/2024 12:00:00 AM | Cars.com
  • ★★★★★ 93cane
    Great service and very attentive. Answered all my questions and was eager to help out. | Read Full Review
    11/14/2024 12:00:00 AM | Cars.com
  • ★★★★★ thomland
    Very happy with my 30,000 miles service…love the communication Colonial VW provides…thank you! | Read Full Review
    11/14/2024 12:00:00 AM | DealerRater
  • ★★★★★ 93cane
    Great service and very attentive. Answered all my questions and was eager to help out. | Read Full Review
    11/14/2024 12:00:00 AM | DealerRater
  • ★★★★★ Andrea Nelson
    The team at Colonial was flexible with scheduling my service. Great communication and very friendly staff! | Read Full Review
    11/14/2024 12:00:00 AM | Google
  • ★★★★★ Neil Cronin
    Great Experience. Professional and courteous service with attention to detail and follow thru. I also like the fact that a video is sent by the technician who is preforming the service. Very Satisfied! | Read Full Review
    11/13/2024 12:00:00 AM | DealerRater
  • ★★★★★ TENDING
    Dylan was AWESOME! Responsive, communicative, and a great person to interact with during my recent visit! Kudos, Dylan, for being such a professional! | Read Full Review
    11/13/2024 12:00:00 AM | DealerRater
  • ★★★★★ Neil Cronin
    Great Experience. Professional and courteous service with attention to detail and follow thru. I also like the fact that a video is sent by the technician who is preforming the service. Very Satisfied! | Read Full Review
    11/13/2024 12:00:00 AM | Cars.com
  • ★★★★★ TENDING
    Dylan was AWESOME! Responsive, communicative, and a great person to interact with during my recent visit! Kudos, Dylan, for being such a professional! | Read Full Review
    11/13/2024 12:00:00 AM | Cars.com
  • ★★★★★ AC
    Excellent service. They completed the job far faster than I expected. The service was proactive and professional. Highly recommend. | Read Full Review
    11/12/2024 12:00:00 AM | Cars.com
  • ★★★★★ DRDEREGIS
    The service at Colonial in Westboro is top notch. They have always done right by me. | Read Full Review
    11/12/2024 12:00:00 AM | Cars.com
  • ★★★★★ loveystowing
    Job done in timely manner. Everyone very friendly to deal with. Will come back again. | Read Full Review
    11/12/2024 12:00:00 AM | Cars.com
  • ★★★★★ AC
    Excellent service. They completed the job far faster than I expected. The service was proactive and professional. Highly recommend. | Read Full Review
    11/12/2024 12:00:00 AM | DealerRater
  • ★★★★★ loveystowing
    Job done in timely manner. Everyone very friendly to deal with. Will come back again. | Read Full Review
    11/12/2024 12:00:00 AM | DealerRater
  • ★★★★★ DRDEREGIS
    The service at Colonial in Westboro is top notch. They have always done right by me. | Read Full Review
    11/12/2024 12:00:00 AM | DealerRater
  • ★★★★★ Jase
    | Read Full Review
    11/12/2024 12:00:00 AM | Google
  • ★★★★★ richard@orentzel.com
    The people were very kind and helpful. They were also honest about the unfortunate condition of my e-car. Honesty is always appreciated and preferred as it saved me valuable time and minimized any anxiety. | Read Full Review
    11/11/2024 12:00:00 AM | DealerRater
  • ★★★★★ JOELCHRISCO
    I had a great experience with Aamir and would definitely be comfortable sending friends or family who are looking for a new vehicle. | Read Full Review
    11/11/2024 12:00:00 AM | DealerRater
  • ★★★★★ JOELCHRISCO
    I had a great experience with Aamir and would definitely be comfortable sending friends or family who are looking for a new vehicle. | Read Full Review
    11/11/2024 12:00:00 AM | Cars.com
  • ★★★★★ richard@orentzel.com
    The people were very kind and helpful. They were also honest about the unfortunate condition of my e-car. Honesty is always appreciated and preferred as it saved me valuable time and minimized any anxiety. | Read Full Review
    11/11/2024 12:00:00 AM | Cars.com
  • ★★★★★ PAULAANNEWISNEWSKI
    Straight forward and easy transaction! Thank you Pierre and others. Thanks for changing out the tires! | Read Full Review
    11/11/2024 12:00:00 AM | Cars.com
  • ★★★★★ PAULAANNEWISNEWSKI
    Straight forward and easy transaction! Thank you Pierre and others. Thanks for changing out the tires! | Read Full Review
    11/11/2024 12:00:00 AM | DealerRater
  • ★★★★★ Dre2354
    I purchased a SUV from Colonial VW. The team at Colonial were top notch. I would recommend anyone who is looking for a vehicle to go there. Aamir Iqbal Is professional and knowledgeable. Brendan Gallagher made the transaction very smooth. | Read Full Review
    11/10/2024 12:00:00 AM | DealerRater
  • ★★★★★ Dre2354
    I purchased a SUV from Colonial VW. The team at Colonial were top notch. I would recommend anyone who is looking for a vehicle to go there. Aamir Iqbal Is professional and knowledgeable. Brendan Gallagher made the transaction very smooth. | Read Full Review
    11/10/2024 12:00:00 AM | Cars.com
  • ★★★★★ NAKELLY
    I always get quick service whenever I need anything. Everyone's polite and pleasant and respectful! | Read Full Review
    11/8/2024 12:00:00 AM | Cars.com
  • ★★★★★ blackbird
    The service at Colonial VW is excellent. The service advisors always explain the service in easy to understand terms. They never use high pressure for service. The car is ready when promised. I also appreciate the complimentary car wash. | Read Full Review
    11/8/2024 12:00:00 AM | Cars.com
  • ★★★★★ LISA P.
    Mike was great. Actually of of the staff were great in helping me get into my new vehicle. Thank you! | Read Full Review
    11/8/2024 12:00:00 AM | Cars.com
  • ★★★★★ blackbird
    The service at Colonial VW is excellent. The service advisors always explain the service in easy to understand terms. They never use high pressure for service. The car is ready when promised. I also appreciate the complimentary car wash. | Read Full Review
    11/8/2024 12:00:00 AM | DealerRater
  • ★★★★★ NAKELLY
    I always get quick service whenever I need anything. Everyone's polite and pleasant and respectful! | Read Full Review
    11/8/2024 12:00:00 AM | DealerRater
  • ★★★★★ LISA P.
    Mike was great. Actually of of the staff were great in helping me get into my new vehicle. Thank you! | Read Full Review
    11/8/2024 12:00:00 AM | DealerRater
  • ★★★★★ JONATHAN.ANDERSEN
    Constant emails requesting reviews of their service and constant emails offering buying my vehicle and getting me into a new one. | Read Full Review
    11/8/2024 12:00:00 AM | DealerRater
  • ★★★★★ JONATHAN.ANDERSEN
    Constant emails requesting reviews of their service and constant emails offering buying my vehicle and getting me into a new one. | Read Full Review
    11/8/2024 12:00:00 AM | Cars.com
  • ★★★★★ maj970982
    Staff are nice to women and special needs children, which is wonderful. I like the bright and clean environment | Read Full Review
    11/7/2024 12:00:00 AM | Cars.com
  • ★★★★★ mwh1346
    Great service. I would highly recommend using colonial Volkswagen for service and sales! Great dealership! | Read Full Review
    11/7/2024 12:00:00 AM | Cars.com
  • ★★★★★ mwh1346
    Great service. I would highly recommend using colonial Volkswagen for service and sales! Great dealership! | Read Full Review
    11/7/2024 12:00:00 AM | DealerRater
  • ★★★★★ maj970982
    Staff are nice to women and special needs children, which is wonderful. I like the bright and clean environment | Read Full Review
    11/7/2024 12:00:00 AM | DealerRater
  • ★★★★★ Johnnie Bloom
    My vehicle was serviced on time and completed in a timely fashion. Service department always informative and helpful. | Read Full Review
    11/7/2024 12:00:00 AM | Google
  • ★★★★★ pjsamarxhi1
    Adrian there was very helpful with helping decide exactly what type of car we wanted. | Read Full Review
    11/6/2024 12:00:00 AM | DealerRater
  • ★★★★★ pjsamarxhi1
    Adrian there was very helpful with helping decide exactly what type of car we wanted. | Read Full Review
    11/6/2024 12:00:00 AM | Cars.com
  • ★★★★★ Mannys-miataMx-5 Mazda
    Michael great guy very humble. You should go check them out and buy some cars at Volkswagen. Very nice person. Very nice. I recommend it to anybody. go by cool ???? | Read Full Review
    11/3/2024 12:00:00 AM | Google
  • ★★★★★ Jaime Killoran
    Exemplary as always! I always have a positive experience, and the staff is knowledgeable and friendly. They also have an awesome coffee machine and snacks in the waiting area. I'd never consider going anywhere else to purchase and service my VWs! | Read Full Review
    11/2/2024 12:00:00 AM | Google
  • ★★★★★ Anthony Veloso
    Service Department is very good. | Read Full Review
    11/2/2024 12:00:00 AM | Google
  • ★★★★★ kristina.flaherty
    Marc was great! Explained everything and showed me exactly what I wanted and was best salesman I’ve dealt with! | Read Full Review
    11/2/2024 12:00:00 AM | DealerRater
  • ★★★★★ WARREN.FREDA
    Service top notch staff professional attitude and personal attention have exceed exceed my expectations every time | Read Full Review
    11/2/2024 12:00:00 AM | DealerRater
  • ★★★★★ WARREN.FREDA
    Service top notch staff professional attitude and personal attention have exceed exceed my expectations every time | Read Full Review
    11/2/2024 12:00:00 AM | Cars.com
  • ★★★★★ kristina.flaherty
    Marc was great! Explained everything and showed me exactly what I wanted and was best salesman I’ve dealt with! | Read Full Review
    11/2/2024 12:00:00 AM | Cars.com
  • ★★★★★ Jami Ornell
    | Read Full Review
    11/2/2024 12:00:00 AM | Google
  • ★★★★★ DOCCHEZ
    Bill and his crew are the best. always on top of things to keep my VW's running at their best | Read Full Review
    11/1/2024 12:00:00 AM | DealerRater
  • ★★★★★ joannebolanes42
    Excellent salesmanship would highly recommend colonial Volkswagen my experience was flawless from start to finish so happy I decided to buy not 1 but 2 Volkswagens | Read Full Review
    11/1/2024 12:00:00 AM | DealerRater
  • ★★★★★ stephenbriggs
    We had a great experience with Adrian. This was a first time purchase for my son, and Adrian put him at ease and quickly developed a relationship that alleviated any nervousness on my son's part. I appreciated his honesty and openness through the process and his shared experience with similar VW's. He also made the closing of the dea | Read Full Review
    11/1/2024 12:00:00 AM | DealerRater
  • ★★★★★ Guoping
    I have had a very great experience with their services from buying my new VW and the following maintenance and repair. | Read Full Review
    11/1/2024 12:00:00 AM | DealerRater
  • ★★★★★ stephenbriggs
    We had a great experience with Adrian. This was a first time purchase for my son, and Adrian put him at ease and quickly developed a relationship that alleviated any nervousness on my son's part. I appreciated his honesty and openness through the process and his shared experience with similar VW's. He also made the closing of the dea | Read Full Review
    11/1/2024 12:00:00 AM | Cars.com
  • ★★★★★ Guoping
    I have had a very great experience with their services from buying my new VW and the following maintenance and repair. | Read Full Review
    11/1/2024 12:00:00 AM | Cars.com
  • ★★★★★ joannebolanes42
    Excellent salesmanship would highly recommend colonial Volkswagen my experience was flawless from start to finish so happy I decided to buy not 1 but 2 Volkswagens | Read Full Review
    11/1/2024 12:00:00 AM | Cars.com
  • ★★★★★ DOCCHEZ
    Bill and his crew are the best. always on top of things to keep my VW's running at their best | Read Full Review
    11/1/2024 12:00:00 AM | Cars.com
  • ★★★★★ JMINI
    Had a great experience with buying my second VW from these guys. I use my Jetta for everyday driving and my GTI for fun. I can always count on them to keep them running. | Read Full Review
    10/31/2024 12:00:00 AM | Cars.com
  • ★★★★★ JMINI
    Had a great experience with buying my second VW from these guys. I use my Jetta for everyday driving and my GTI for fun. I can always count on them to keep them running. | Read Full Review
    10/31/2024 12:00:00 AM | DealerRater
  • ★★★★★ Mark Merlino
    | Read Full Review
    10/31/2024 12:00:00 AM | Google
  • ★★★★★ Robert Slane
    | Read Full Review
    10/31/2024 12:00:00 AM | Google
  • ★★★★★ jmgxo73
    We had an awesome experience with Adrian at Colonial VW. He was helpful, knowledgeable and got our deal done in record time as the dealership was closing for the day. Mike, the sales manager was also great. Highly recommend! | Read Full Review
    10/30/2024 12:00:00 AM | DealerRater
  • ★★★★★ YAN.M.ZHAO
    I found an offer online and tried to match it in this dealership. They gave me clear feedback on the offer matching (unlike others that tried to pull me to their dealership by providing ambiguous info), and the sales team took care of the rest without any surprises. The entire purchase process was clear, informative and stress free. | Read Full Review
    10/30/2024 12:00:00 AM | DealerRater
  • ★★★★★ Pam C
    Hello, This was our first experience with the dealership. My son has the car up from Florida and while I was visiting I wanted to make sure if was in good working order. They finished all the work fairly and quickly. Highly recomment. | Read Full Review
    10/30/2024 12:00:00 AM | DealerRater
  • ★★★★★ jmgxo73
    We had an awesome experience with Adrian at Colonial VW. He was helpful, knowledgeable and got our deal done in record time as the dealership was closing for the day. Mike, the sales manager was also great. Highly recommend! | Read Full Review
    10/30/2024 12:00:00 AM | Cars.com
  • ★★★★★ Pam C
    Hello, This was our first experience with the dealership. My son has the car up from Florida and while I was visiting I wanted to make sure if was in good working order. They finished all the work fairly and quickly. Highly recomment. | Read Full Review
    10/30/2024 12:00:00 AM | Cars.com
  • ★★★★★ YAN.M.ZHAO
    I found an offer online and tried to match it in this dealership. They gave me clear feedback on the offer matching (unlike others that tried to pull me to their dealership by providing ambiguous info), and the sales team took care of the rest without any surprises. The entire purchase process was clear, informative and stress free. | Read Full Review
    10/30/2024 12:00:00 AM | Cars.com
  • ★★★★★ JMINI
    Excellent service. Great communication from experienced service advisors. This service department has an excellent reputation. | Read Full Review
    10/29/2024 12:00:00 AM | Cars.com
  • ★★★★★ MKLEB34
    I helped my daughter purchase her car from Colonial. The process was smooth and no issues. We would have liked to have gotten something for her trade though but ended up selling it privately for more money! | Read Full Review
    10/29/2024 12:00:00 AM | Cars.com
  • ★★★★★ MKLEB34
    I helped my daughter purchase her car from Colonial. The process was smooth and no issues. We would have liked to have gotten something for her trade though but ended up selling it privately for more money! | Read Full Review
    10/29/2024 12:00:00 AM | DealerRater
  • ★★★★★ JMINI
    Excellent service. Great communication from experienced service advisors. This service department has an excellent reputation. | Read Full Review
    10/29/2024 12:00:00 AM | DealerRater
  • ★★★★★ brendanlash26
    Excellent service! Really friendly staff that does great reliable work. Would recommend anyone to go here. | Read Full Review
    10/28/2024 12:00:00 AM | DealerRater
  • ★★★★★ MCKENZIE.A.CLARK.1999
    Bill made sure my car was completely safe to drive and fixed the recalls I had along with what I brought it in for. | Read Full Review
    10/28/2024 12:00:00 AM | DealerRater
  • ★★★★★ meldemarc
    Communication was excellent. Service was prompt. Very easy drop off and pick up. Made appointment online | Read Full Review
    10/28/2024 12:00:00 AM | DealerRater
  • ★★★★★ Dlaursen
    Good Communication, streamlined check in, check out and like the ride service they offer to their customers | Read Full Review
    10/28/2024 12:00:00 AM | DealerRater
  • ★★★★★ MCKENZIE.A.CLARK.1999
    Bill made sure my car was completely safe to drive and fixed the recalls I had along with what I brought it in for. | Read Full Review
    10/28/2024 12:00:00 AM | Cars.com
  • ★★★★★ meldemarc
    Communication was excellent. Service was prompt. Very easy drop off and pick up. Made appointment online | Read Full Review
    10/28/2024 12:00:00 AM | Cars.com
  • ★★★★★ brendanlash26
    Excellent service! Really friendly staff that does great reliable work. Would recommend anyone to go here. | Read Full Review
    10/28/2024 12:00:00 AM | Cars.com
  • ★★★★★ Dlaursen
    Good Communication, streamlined check in, check out and like the ride service they offer to their customers | Read Full Review
    10/28/2024 12:00:00 AM | Cars.com
  • ★★★★★ daniel.k.davis
    Colonial VW performed a warranty repair for my 2015 TDI. Scheduling and dropoff/pickup was easy, their local shuttle service is extremely convenient. My service advisor, Dylan, was great; knowledgeable and communicative. Unfortunately, the quality of the repair was poor. In replacing a DEF line, the technician broke every plastic cli | Read Full Review
    10/28/2024 12:00:00 AM | Cars.com
  • ★★★★★ daniel.k.davis
    Colonial VW performed a warranty repair for my 2015 TDI. Scheduling and dropoff/pickup was easy, their local shuttle service is extremely convenient. My service advisor, Dylan, was great; knowledgeable and communicative. Unfortunately, the quality of the repair was poor. In replacing a DEF line, the technician broke every plastic cli | Read Full Review
    10/28/2024 12:00:00 AM | DealerRater
  • ★★★★★ jimg2950
    The reputation of Colonial Volkswagen’s service department is a big part of why I chose to buy from them. They continue to live up to that reputation. | Read Full Review
    10/27/2024 12:00:00 AM | DealerRater
  • ★★★★★ MCOLLETTE224
    I am a returning customer of Pierre at Colonial Volkswagen. He always finds the best car for my commuter lifestyle. He is very knowledgeable about all things Volkswagen. He helped me pick a very safe and reliable car not once but twice! | Read Full Review
    10/27/2024 12:00:00 AM | DealerRater
  • ★★★★★ Chip Wood
    | Read Full Review
    10/27/2024 12:00:00 AM | Google
  • ★★★★★ MCOLLETTE224
    I am a returning customer of Pierre at Colonial Volkswagen. He always finds the best car for my commuter lifestyle. He is very knowledgeable about all things Volkswagen. He helped me pick a very safe and reliable car not once but twice! | Read Full Review
    10/27/2024 12:00:00 AM | Cars.com
  • ★★★★★ jimg2950
    The reputation of Colonial Volkswagen’s service department is a big part of why I chose to buy from them. They continue to live up to that reputation. | Read Full Review
    10/27/2024 12:00:00 AM | Cars.com
  • ★★★★★ Rts1988
    Went into the dealership looking to upgrade from my 2018 Infiniti QX30 to a bigger SUV and keeping my payments similar. Scott was the first person I engaged with when I arrived but I had worked w/ Gina Martinez through email for a few weeks and she was excellent as well. Scott showed me some options and was very genuine and easy to w | Read Full Review
    10/26/2024 12:00:00 AM | Cars.com
  • ★★★★★ M2MDATALINK
    Courteous and professional assistance from start to finish. All questions answered and explained in complete detail. | Read Full Review
    10/26/2024 12:00:00 AM | Cars.com
  • ★★★★★ TS-FAN
    Welcoming and friendly staff. Honest and up front salesmanship. Impeccably clean and comfy dealership. Awesome! | Read Full Review
    10/26/2024 12:00:00 AM | Cars.com
  • ★★★★★ Brendan Lash
    | Read Full Review
    10/26/2024 12:00:00 AM | Google
  • ★★★★★ Rts1988
    Went into the dealership looking to upgrade from my 2018 Infiniti QX30 to a bigger SUV and keeping my payments similar. Scott was the first person I engaged with when I arrived but I had worked w/ Gina Martinez through email for a few weeks and she was excellent as well. Scott showed me some options and was very genuine and easy to w | Read Full Review
    10/26/2024 12:00:00 AM | DealerRater
  • ★★★★★ M2MDATALINK
    Courteous and professional assistance from start to finish. All questions answered and explained in complete detail. | Read Full Review
    10/26/2024 12:00:00 AM | DealerRater
  • ★★★★★ TS-FAN
    Welcoming and friendly staff. Honest and up front salesmanship. Impeccably clean and comfy dealership. Awesome! | Read Full Review
    10/26/2024 12:00:00 AM | DealerRater
  • ★★★★★ Pilot14
    As always amazing service done right and on time! And love the video inspection too. | Read Full Review
    10/24/2024 12:00:00 AM | Cars.com
  • ★★★★★ maj970982
    Adrian treat us with respect, warm hospitality. He is a good marketing and salesperson who we love to work with in the long run. | Read Full Review
    10/22/2024 12:00:00 AM | Cars.com
  • ★★★★★ maj970982
    Adrian treat us with respect, warm hospitality. He is a good marketing and salesperson who we love to work with in the long run. | Read Full Review
    10/22/2024 12:00:00 AM | DealerRater
  • ★★★★★ Barbara VP
    My advisor, Jon, and Bill, service manager, always work hard to squeeze me in, find a loaner vehicle, locate coupons for discounts, etc. But, on this last visit, they went above and beyond to help me out. More so than any other business I can think of that I have worked with. They were kind, compassionate and generous when I needed i | Read Full Review
    10/22/2024 12:00:00 AM | Google
  • ★★★★★ JoeM508
    As a long-time customer, I've always been very pleased with Colonial. Pierre Saliba is very easy to work with and understood our needs for a new vehicle. Highly recommended! | Read Full Review
    10/21/2024 12:00:00 AM | DealerRater
  • ★★★★★ everett.bruce
    Very low pressure and very easy buying process to go through. We’ve bought our last 3 vehicles from them. | Read Full Review
    10/21/2024 12:00:00 AM | DealerRater
  • ★★★★★ JoeM508
    As a long-time customer, I've always been very pleased with Colonial. Pierre Saliba is very easy to work with and understood our needs for a new vehicle. Highly recommended! | Read Full Review
    10/21/2024 12:00:00 AM | Cars.com
  • ★★★★★ everett.bruce
    Very low pressure and very easy buying process to go through. We’ve bought our last 3 vehicles from them. | Read Full Review
    10/21/2024 12:00:00 AM | Cars.com
  • ★★★★★ ALEXFRISCH272
    Always welcoming. Know how to service/repair my car and return it cleaner than I left it. Waiting area comfortable and has free coffee :-) | Read Full Review
    10/21/2024 12:00:00 AM | Cars.com
  • ★★★★★ ALEXFRISCH272
    Always welcoming. Know how to service/repair my car and return it cleaner than I left it. Waiting area comfortable and has free coffee :-) | Read Full Review
    10/21/2024 12:00:00 AM | DealerRater
  • ★★★★★ Rena
    I had a wonderful experience with both the dealership and Aamir( the sales rep). It was easy to talk to him. They were extremely accommodating to our families need and that made the whole car buying experience super easy and great. | Read Full Review
    10/20/2024 12:00:00 AM | DealerRater
  • ★★★★★ emaun11
    Quick work, awesome staff, great communication! Thanks for fixing our Atlas so quickly! Appreciate the hard work. | Read Full Review
    10/20/2024 12:00:00 AM | DealerRater
  • ★★★★★ Michael Blaney
    Great service, pleasant helpful staff. I highly recommend the service team at Colonial VW | Read Full Review
    10/20/2024 12:00:00 AM | Google
  • ★★★★★ Rena
    I had a wonderful experience with both the dealership and Aamir( the sales rep). It was easy to talk to him. They were extremely accommodating to our families need and that made the whole car buying experience super easy and great. | Read Full Review
    10/20/2024 12:00:00 AM | Cars.com
  • ★★★★★ emaun11
    Quick work, awesome staff, great communication! Thanks for fixing our Atlas so quickly! Appreciate the hard work. | Read Full Review
    10/20/2024 12:00:00 AM | Cars.com
  • ★★★★★ JEFFREYJORDAN45
    Great customer service team, easy process to get deal done with great attention to detail and satisfaction guaranteed | Read Full Review
    10/19/2024 12:00:00 AM | Cars.com
  • ★★★★★ Gilah Podell
    Excellent service. Dylan and service department are great and explain everything | Read Full Review
    10/19/2024 12:00:00 AM | Google
  • ★★★★★ Chris Charniak
    Scott was a great salesman | Read Full Review
    10/19/2024 12:00:00 AM | Google
  • ★★★★★ JEFFREYJORDAN45
    Great customer service team, easy process to get deal done with great attention to detail and satisfaction guaranteed | Read Full Review
    10/19/2024 12:00:00 AM | DealerRater
  • ★★★★★ PEAK.THOMAS
    We had a wonderful experience and the team was helpful at ensuring an enjoyable process to getting a new car | Read Full Review
    10/18/2024 12:00:00 AM | DealerRater
  • ★★★★★ PEAK.THOMAS
    The team was great and we greatly appreciated them working with us to make the deal | Read Full Review
    10/18/2024 12:00:00 AM | DealerRater
  • ★★★★★ bob8421
    Had an early morning appointment for 40K services and annual state inspection. Everything was good as expected. Thank you Jon! | Read Full Review
    10/18/2024 12:00:00 AM | DealerRater
  • ★★★★★ balagsundar
    Service went well I was informed on the progress frequently. Complimentary pickup and drop service was good | Read Full Review
    10/18/2024 12:00:00 AM | DealerRater
  • ★★★★★ GOLDMANN
    They checked the tires and filled them with air! Thank you Colonial Volkswagen in Westboro | Read Full Review
    10/18/2024 12:00:00 AM | DealerRater
  • ★★★★★ Jieni Ma
    Adrian Minervini gave us five star service. He respects customers from different cultures, he’s willing to answer our questions and very attentive. We didn’t expect we could buy a Tiguan so fast and smoothly. Also as a woman customer, I felt respected by Adrian which is rare in other auto dealership. My husband and I are both satisfi | Read Full Review
    10/18/2024 12:00:00 AM | Google
  • ★★★★★ bob8421
    Had an early morning appointment for 40K services and annual state inspection. Everything was good as expected. Thank you Jon! | Read Full Review
    10/18/2024 12:00:00 AM | Cars.com
  • ★★★★★ PEAK.THOMAS
    We had a wonderful experience and the team was helpful at ensuring an enjoyable process to getting a new car | Read Full Review
    10/18/2024 12:00:00 AM | Cars.com
  • ★★★★★ balagsundar
    Service went well I was informed on the progress frequently. Complimentary pickup and drop service was good | Read Full Review
    10/18/2024 12:00:00 AM | Cars.com
  • ★★★★★ GOLDMANN
    They checked the tires and filled them with air! Thank you Colonial Volkswagen in Westboro | Read Full Review
    10/18/2024 12:00:00 AM | Cars.com
  • ★★★★★ PEAK.THOMAS
    The team was great and we greatly appreciated them working with us to make the deal | Read Full Review
    10/18/2024 12:00:00 AM | Cars.com
  • ★★★★★ VZE2R2WW
    Absolutely the best service dept anywhere. I bought out my Tiguan's lease in 2020, I still drive from Worcester to Westborough as I value the service I receive at Colonial VW | Read Full Review
    10/17/2024 12:00:00 AM | Cars.com
  • ★★★★★ DAN.SULLIVAN01
    Overall experience was a positive one. Team communicated well and did exactly as they said when they said they would | Read Full Review
    10/17/2024 12:00:00 AM | Cars.com
  • ★★★★★ joe
    Had a minor issue with CarPlay on my Tiguan. Service department Dylan was very helpful from the beginning to finish also very friendly as well. I’m very pleased. | Read Full Review
    10/17/2024 12:00:00 AM | Cars.com
  • ★★★★★ VZE2R2WW
    Absolutely the best service dept anywhere. I bought out my Tiguan's lease in 2020, I still drive from Worcester to Westborough as I value the service I receive at Colonial VW | Read Full Review
    10/17/2024 12:00:00 AM | DealerRater
  • ★★★★★ DAN.SULLIVAN01
    Overall experience was a positive one. Team communicated well and did exactly as they said when they said they would | Read Full Review
    10/17/2024 12:00:00 AM | DealerRater
  • ★★★★★ joe
    Had a minor issue with CarPlay on my Tiguan. Service department Dylan was very helpful from the beginning to finish also very friendly as well. I’m very pleased. | Read Full Review
    10/17/2024 12:00:00 AM | DealerRater
  • ★★★★★ Lucidio Rocha
    Good seller, very attentive. I was pleased with the quality of the car that was shown to me and the price of the vehicle. | Read Full Review
    10/16/2024 12:00:00 AM | DealerRater
  • ★★★★★ Naidavega
    Great customer service, everything was fast and smooth. Did not feel pressured to purchase. They were able to give me deal within my budget. | Read Full Review
    10/16/2024 12:00:00 AM | DealerRater
  • ★★★★★ RICH_S
    All the staff I have encountered (with the exception of one salesperson maybe 5 or 6 years ago, whom I assume is gone) have been friendly, professional and efficient. | Read Full Review
    10/16/2024 12:00:00 AM | DealerRater
  • ★★★★★ michelleschaufeld
    Dylan was phenomenal to work with. He is an excellent communicator and always relayed accurate information. | Read Full Review
    10/16/2024 12:00:00 AM | DealerRater
  • ★★★★★ jngo1432
    Amazing experience, communicated the whole time, was very satisfied with work they did, will come back again. | Read Full Review
    10/16/2024 12:00:00 AM | DealerRater
  • ★★★★★ George Frantz
    Had my 2013 TDI Sportwagen in for multiple lights on the dash. Jon Lacey got the techs on it, and they uncovered a failed Diesel Particulate Filter (yikes) and a bad wheel bearing with ABS collar. Very costly, but John helped me work thru the factors to make the right choice. | Read Full Review
    10/16/2024 12:00:00 AM | Google
  • ★★★★★ June Shen-Epstein
    Dylan in the service center was absolutely exceptional. We had car trouble on the way back home and had our car towed to Colonial, and while I never even met Dylan in person, his level of service was unmatched, and our car was fixed quickly and fixed well! | Read Full Review
    10/16/2024 12:00:00 AM | Google
  • ★★★★★ Lucidio Rocha
    Good seller, very attentive. I was pleased with the quality of the car that was shown to me and the price of the vehicle. | Read Full Review
    10/16/2024 12:00:00 AM | Cars.com
  • ★★★★★ RICH_S
    All the staff I have encountered (with the exception of one salesperson maybe 5 or 6 years ago, whom I assume is gone) have been friendly, professional and efficient. | Read Full Review
    10/16/2024 12:00:00 AM | Cars.com
  • ★★★★★ Naidavega
    Great customer service, everything was fast and smooth. Did not feel pressured to purchase. They were able to give me deal within my budget. | Read Full Review
    10/16/2024 12:00:00 AM | Cars.com
  • ★★★★★ jngo1432
    Amazing experience, communicated the whole time, was very satisfied with work they did, will come back again. | Read Full Review
    10/16/2024 12:00:00 AM | Cars.com
  • ★★★★★ michelleschaufeld
    Dylan was phenomenal to work with. He is an excellent communicator and always relayed accurate information. | Read Full Review
    10/16/2024 12:00:00 AM | Cars.com
  • ★★★★★ ALEXFRISCH272
    Always dependable and good to work with. , open regarding projected charges. friendly, Comfortable waiting area | Read Full Review
    10/15/2024 12:00:00 AM | Cars.com
  • ★★★★★ ALEXFRISCH272
    Always dependable and good to work with. , open regarding projected charges. friendly, Comfortable waiting area | Read Full Review
    10/15/2024 12:00:00 AM | DealerRater
  • ★★★★★ ANDRIIVLASOV092880
    excellent service, great guy Jon at the reception, always helps and tells, always friendly, I recommend contacting this service | Read Full Review
    10/15/2024 12:00:00 AM | DealerRater
  • ★★★★★ ANDRIIVLASOV092880
    excellent service, great guy Jon at the reception, always helps and tells, always friendly, I recommend contacting this service | Read Full Review
    10/15/2024 12:00:00 AM | Cars.com
  • ★★★★★ dmvlock
    Excellent dealer, highly recommend. Service dept was polite and accommodating. Our 10K mile service appointment was completed quickly and they even washed our vehicle afterwards, to boot! | Read Full Review
    10/14/2024 12:00:00 AM | Cars.com
  • ★★★★★ sohrobo
    A lot of car dealerships get a bad rep but I’ve had excellent experiences with Colonial VW of Westborough for over 5 years. Their service department is honest and tries to go the extra mile to keep your car running and looking great. Both for routine maintenance as well as the unexpected breakdown, they have done everything they coul | Read Full Review
    10/14/2024 12:00:00 AM | Cars.com
  • ★★★★★ sohrobo
    A lot of car dealerships get a bad rep but I’ve had excellent experiences with Colonial VW of Westborough for over 5 years. Their service department is honest and tries to go the extra mile to keep your car running and looking great. Both for routine maintenance as well as the unexpected breakdown, they have done everything they coul | Read Full Review
    10/14/2024 12:00:00 AM | DealerRater
  • ★★★★★ dmvlock
    Excellent dealer, highly recommend. Service dept was polite and accommodating. Our 10K mile service appointment was completed quickly and they even washed our vehicle afterwards, to boot! | Read Full Review
    10/14/2024 12:00:00 AM | DealerRater
  • ★★★★★ Kenneth
    Didn't repair problem after 2 appointments. Seemed like a simple repair not completed by a VW repair tech. | Read Full Review
    10/14/2024 12:00:00 AM | DealerRater
  • ★★★★★ Kenneth
    Didn't repair problem after 2 appointments. Seemed like a simple repair not completed by a VW repair tech. | Read Full Review
    10/14/2024 12:00:00 AM | Cars.com
  • ★★★★★ andrerjp
    Amazing team and amazing car, definitely I recommend Colonial Volkswagen of Westborough. I'm very happy with the car that I bought with them | Read Full Review
    10/13/2024 12:00:00 AM | Cars.com
  • ★★★★★ andrerjp
    Amazing team and amazing car, definitely I recommend Colonial Volkswagen of Westborough. I'm very happy with the car that I bought with them | Read Full Review
    10/13/2024 12:00:00 AM | DealerRater
  • ★★★★★ Lindsey
    Everyone at Westborough Colonial VW was very professional, patient, knowledgable, accommodating, and friendly. I chose this dealership for the price, selection, and awesome staff. | Read Full Review
    10/13/2024 12:00:00 AM | DealerRater
  • ★★★★★ Lindsey
    Everyone at Westborough Colonial VW was very professional, patient, knowledgable, accommodating, and friendly. I chose this dealership for the price, selection, and awesome staff. | Read Full Review
    10/13/2024 12:00:00 AM | Cars.com
  • ★★★★★ m&s
    The service guys were excellent to work with. They sent a video outlining inspection of the car and explained everything in detail. | Read Full Review
    10/12/2024 12:00:00 AM | Cars.com
  • ★★★★★ GOLDMANN
    The mechanic was able to turn off the service alert with the computer!!!!! Thank you | Read Full Review
    10/12/2024 12:00:00 AM | Cars.com
  • ★★★★★ GOLDMANN
    The mechanic was able to turn off the service alert with the computer!!!!! Thank you | Read Full Review
    10/12/2024 12:00:00 AM | DealerRater
  • ★★★★★ m&s
    The service guys were excellent to work with. They sent a video outlining inspection of the car and explained everything in detail. | Read Full Review
    10/12/2024 12:00:00 AM | DealerRater
  • ★★★★★ MARYELLENCONGER
    We recently bought a car from Colonial. There was an issue a few weeks after buying the vehicle. The Service Dept. worked around our schedule & took care of the minor issue quickly. We had a good experience with the purchase of the car as well. Would highly recommend this dealership. Thank you! | Read Full Review
    10/11/2024 12:00:00 AM | DealerRater
  • ★★★★★ rbrtarini
    The service department crew never disappoints me. They are professional, cheerful and knowledgeable. I have owned my car since 2017 and seeing the same faces in the service department tells me the staff enjoys their job as they are still employed at the same place. Colonial is getting it right. | Read Full Review
    10/11/2024 12:00:00 AM | DealerRater
  • ★★★★★ JEFFREYJORDAN45
    Great service and the whole worked diligently to get my deal done in a timely fashion!!! | Read Full Review
    10/11/2024 12:00:00 AM | DealerRater
  • ★★★★★ Herman
    It was a pleasant experience. Marc listened to our desires and helped us find a vehicle that fits. | Read Full Review
    10/11/2024 12:00:00 AM | DealerRater
  • ★★★★★ Jame Ngo
    | Read Full Review
    10/11/2024 12:00:00 AM | Google
  • ★★★★★ rbrtarini
    The service department crew never disappoints me. They are professional, cheerful and knowledgeable. I have owned my car since 2017 and seeing the same faces in the service department tells me the staff enjoys their job as they are still employed at the same place. Colonial is getting it right. | Read Full Review
    10/11/2024 12:00:00 AM | Cars.com
  • ★★★★★ MARYELLENCONGER
    We recently bought a car from Colonial. There was an issue a few weeks after buying the vehicle. The Service Dept. worked around our schedule & took care of the minor issue quickly. We had a good experience with the purchase of the car as well. Would highly recommend this dealership. Thank you! | Read Full Review
    10/11/2024 12:00:00 AM | Cars.com
  • ★★★★★ JEFFREYJORDAN45
    Great service and the whole worked diligently to get my deal done in a timely fashion!!! | Read Full Review
    10/11/2024 12:00:00 AM | Cars.com
  • ★★★★★ Herman
    It was a pleasant experience. Marc listened to our desires and helped us find a vehicle that fits. | Read Full Review
    10/11/2024 12:00:00 AM | Cars.com
  • ★★★★★ jstefanini1979
    The service team at Colonial VW in Westboro is always top notch. They always keep me updated on what is going on with my vehicle. The advisors and techs are always extremely helpful with any questions they can answer for me. | Read Full Review
    10/10/2024 12:00:00 AM | Cars.com
  • ★★★★★ Smakar
    I enjoyed the service at VW Colonial VW. Jon was a big help and was able to help me out with the issues I needed help with. | Read Full Review
    10/10/2024 12:00:00 AM | Cars.com
  • ★★★★★ CIGKEEFE
    Pierre was excellent. He provided an exceptional service, answered all my questions, was thorough and patient. Thanks, Colonoal! | Read Full Review
    10/10/2024 12:00:00 AM | Cars.com
  • ★★★★★ Vinh Tran
    Knowledgeable & very courteous crew in the service department. ?? | Read Full Review
    10/10/2024 12:00:00 AM | Google
  • ★★★★★ jstefanini1979
    The service team at Colonial VW in Westboro is always top notch. They always keep me updated on what is going on with my vehicle. The advisors and techs are always extremely helpful with any questions they can answer for me. | Read Full Review
    10/10/2024 12:00:00 AM | DealerRater
  • ★★★★★ Smakar
    I enjoyed the service at VW Colonial VW. Jon was a big help and was able to help me out with the issues I needed help with. | Read Full Review
    10/10/2024 12:00:00 AM | DealerRater
  • ★★★★★ CIGKEEFE
    Pierre was excellent. He provided an exceptional service, answered all my questions, was thorough and patient. Thanks, Colonoal! | Read Full Review
    10/10/2024 12:00:00 AM | DealerRater
  • ★★★★★ Jakub
    The customer service at this dealership is second to none. They exceeded all my expectations and made purchasing my new car a pleasant experience. | Read Full Review
    10/9/2024 12:00:00 AM | DealerRater
  • ★★★★★ laurthomps
    Colonial VW Westborough is outstanding! Jon Lacey was incredibly helpful and responsive the entire time my ID.4 was being fixed, and Kevin did a wonderful job with the repair. I really appreciated the updates and attention to detail from the whole team! | Read Full Review
    10/9/2024 12:00:00 AM | DealerRater
  • ★★★★★ Adrian M
    Fantastic place that made the buying experience painless and seamless! I'd recommend going here to both friends and family! 10/10 | Read Full Review
    10/9/2024 12:00:00 AM | DealerRater
  • ★★★★★ mfperry86
    Great service and kind people working there. It’s always a pleasure bringing my vehicle in to get serviced. | Read Full Review
    10/9/2024 12:00:00 AM | DealerRater
  • ★★★★★ Giselle G
    10/9/24: service is always outstanding. no pressure from the customer service team but they do alert me to potential issues and give me the option to fix it or wait. Love the whole service team! Their service department is outstanding. My car was towed in with little warning. They were booked solid all day but offered me a loaner unt | Read Full Review
    10/9/2024 12:00:00 AM | Google
  • ★★★★★ Adrian M
    Fantastic place that made the buying experience painless and seamless! I'd recommend going here to both friends and family! 10/10 | Read Full Review
    10/9/2024 12:00:00 AM | Cars.com
  • ★★★★★ mfperry86
    Great service and kind people working there. It’s always a pleasure bringing my vehicle in to get serviced. | Read Full Review
    10/9/2024 12:00:00 AM | Cars.com
  • ★★★★★ laurthomps
    Colonial VW Westborough is outstanding! Jon Lacey was incredibly helpful and responsive the entire time my ID.4 was being fixed, and Kevin did a wonderful job with the repair. I really appreciated the updates and attention to detail from the whole team! | Read Full Review
    10/9/2024 12:00:00 AM | Cars.com
  • ★★★★★ Jakub
    The customer service at this dealership is second to none. They exceeded all my expectations and made purchasing my new car a pleasant experience. | Read Full Review
    10/9/2024 12:00:00 AM | Cars.com
  • ★★★★★ jallahisaac75
    I had a great experience at the dealership during my transactions. The agent I dealt with was excellent. | Read Full Review
    10/9/2024 12:00:00 AM | Cars.com
  • ★★★★★ jallahisaac75
    I had a great experience at the dealership during my transactions. The agent I dealt with was excellent. | Read Full Review
    10/9/2024 12:00:00 AM | DealerRater
  • ★★★★★ kristenannmorgan
    Very Easy and organized to dealership to deal with. Everything went very easily and smooth | Read Full Review
    10/8/2024 12:00:00 AM | DealerRater
  • ★★★★★ Maria Paula-Rodrigues
    | Read Full Review
    10/8/2024 12:00:00 AM | Google
  • ★★★★★ kristenannmorgan
    Very Easy and organized to dealership to deal with. Everything went very easily and smooth | Read Full Review
    10/8/2024 12:00:00 AM | Cars.com
  • ★★★★★ Smartass007
    The staff is friendly and helpful. Most importantly, they said it would take 2 hours, and it took 2 hours. I also asked them to go out of their way, (applying some anti seize to the brake rotor locator screws), and they did so without charge even though it meant removing the wheels. (Background: Jetta SE at 10k oil change, under serv | Read Full Review
    10/7/2024 12:00:00 AM | Cars.com
  • ★★★★★ Pespo45
    The dealership always makes servicing your vehicle a breeze and they always wash the car after they are done | Read Full Review
    10/7/2024 12:00:00 AM | Cars.com
  • ★★★★★ Smartass007
    The staff is friendly and helpful. Most importantly, they said it would take 2 hours, and it took 2 hours. I also asked them to go out of their way, (applying some anti seize to the brake rotor locator screws), and they did so without charge even though it meant removing the wheels. (Background: Jetta SE at 10k oil change, under serv | Read Full Review
    10/7/2024 12:00:00 AM | DealerRater
  • ★★★★★ Pespo45
    The dealership always makes servicing your vehicle a breeze and they always wash the car after they are done | Read Full Review
    10/7/2024 12:00:00 AM | DealerRater
  • ★★★★★ John D
    Been going to Colonial Volswagon of Westborough for years. They are top notch in Sales and in Service. I definitely recommend this dealership. | Read Full Review
    10/6/2024 12:00:00 AM | Google
  • ★★★★★ DRDEREGIS
    Dylan and the folks at Westboro Colonial VW have been tops since I started going there almost 25 years ago. I travel one hour just for the incredible service. They are honest and trustworthy. I highly recommend this place for any VW owner. | Read Full Review
    10/5/2024 12:00:00 AM | DealerRater
  • ★★★★★ DRDEREGIS
    Dylan and the folks at Westboro Colonial VW have been tops since I started going there almost 25 years ago. I travel one hour just for the incredible service. They are honest and trustworthy. I highly recommend this place for any VW owner. | Read Full Review
    10/5/2024 12:00:00 AM | Cars.com
  • ★★★★★ Johnnie b.
    I was introduced to Marc Schoenhammer for the first time. Marc kept me informed every step of the way, never no surprises. On the internet Tara helped me pick out the right vehicle and led me to Marc S. All the staff that I met was kind and courteous. I purchased an Atlas R Line and I'm glad I purchased from Colonial Volkswagen, I tr | Read Full Review
    10/4/2024 12:00:00 AM | Cars.com
  • ★★★★★ Johnnie b.
    I was introduced to Marc Schoenhammer for the first time. Marc kept me informed every step of the way, never no surprises. On the internet Tara helped me pick out the right vehicle and led me to Marc S. All the staff that I met was kind and courteous. I purchased an Atlas R Line and I'm glad I purchased from Colonial Volkswagen, I tr | Read Full Review
    10/4/2024 12:00:00 AM | DealerRater
  • ★★★★★ jenpil
    As always great service at Colonial VW of Westborough. Dylan was so helpful and accommodating. | Read Full Review
    10/3/2024 12:00:00 AM | DealerRater
  • ★★★★★ Paula Esposito
    The service was great as always. The technicians know what they are doing and always follow up with any issues. | Read Full Review
    10/3/2024 12:00:00 AM | Google
  • ★★★★★ pavan reddy
    | Read Full Review
    10/3/2024 12:00:00 AM | Google
  • ★★★★★ jenpil
    As always great service at Colonial VW of Westborough. Dylan was so helpful and accommodating. | Read Full Review
    10/3/2024 12:00:00 AM | Cars.com
  • ★★★★★ nast60.na
    Dylan is wonderful service partner! Always courteous and supportive! He explains why service is important but explains the function of parts and how it all works - provides guidance to prioritize the service. Provides estimates so I can understand the costs. I am a widower and he is very understanding my concerns. Walks me out to the | Read Full Review
    10/3/2024 12:00:00 AM | Cars.com
  • ★★★★★ nast60.na
    Dylan is wonderful service partner! Always courteous and supportive! He explains why service is important but explains the function of parts and how it all works - provides guidance to prioritize the service. Provides estimates so I can understand the costs. I am a widower and he is very understanding my concerns. Walks me out to the | Read Full Review
    10/3/2024 12:00:00 AM | DealerRater
  • ★★★★★ RAS85
    Very nice dealership, everyone was very friendly and willing to work with you. I would refer them to anyone looking for a new or used vehicle. | Read Full Review
    10/2/2024 12:00:00 AM | DealerRater
  • ★★★★★ RAS85
    Very nice dealership, everyone was very friendly and willing to work with you. I would refer them to anyone looking for a new or used vehicle. | Read Full Review
    10/2/2024 12:00:00 AM | Cars.com
  • ★★★★★ EvanL
    Services was very good. The customer services reps was very friendly and very helpful. The free shuttle was very good. | Read Full Review
    10/1/2024 12:00:00 AM | Cars.com
  • ★★★★★ EvanL
    Services was very good. The customer services reps was very friendly and very helpful. The free shuttle was very good. | Read Full Review
    10/1/2024 12:00:00 AM | DealerRater
  • ★★★★★ Gil Novak
    | Read Full Review
    10/1/2024 12:00:00 AM | Google
  • ★★★★★ Richard Goodkin
    Very professional good service. | Read Full Review
    10/1/2024 12:00:00 AM | Google
  • ★★★★★ ADRODRIGUESBR
    I dealt with Jon in service he once again went above expectations. I won’t deal with anyone else but him. He is very responsive keeps you updated on status of your car and informed on what needs to be done. He has great customer service skills. I would definitely recommend Colonial Volkswagen and ask for Jon you won’t be disappointed | Read Full Review
    9/30/2024 12:00:00 AM | DealerRater
  • ★★★★★ JoeM508
    Over the many years I've had a relationship with Colonial, the sales and service staff have always been great to work with! Highly recommended. | Read Full Review
    9/30/2024 12:00:00 AM | DealerRater
  • ★★★★★ ADRODRIGUESBR
    I dealt with Jon in service he once again went above expectations. I won’t deal with anyone else but him. He is very responsive keeps you updated on status of your car and informed on what needs to be done. He has great customer service skills. I would definitely recommend Colonial Volkswagen and ask for Jon you won’t be disappointed | Read Full Review
    9/30/2024 12:00:00 AM | Cars.com
  • ★★★★★ JoeM508
    Over the many years I've had a relationship with Colonial, the sales and service staff have always been great to work with! Highly recommended. | Read Full Review
    9/30/2024 12:00:00 AM | Cars.com
  • ★★★★★ twreinold
    Very friendly and accommodating. Kept me update on how things were going with my service. Relaxing environment | Read Full Review
    9/27/2024 12:00:00 AM | Cars.com
  • ★★★★★ twreinold
    Very friendly and accommodating. Kept me update on how things were going with my service. Relaxing environment | Read Full Review
    9/27/2024 12:00:00 AM | DealerRater
  • ★★★★★ Willie
    Excellent service from Bill during my last scheduled maintenance appointment. On time and professional. Thank-you! | Read Full Review
    9/26/2024 12:00:00 AM | DealerRater
  • ★★★★★ wingstill
    Staff were very nice and patient with me and thanks for providing excellent service . Much appreciated | Read Full Review
    9/26/2024 12:00:00 AM | DealerRater
  • ★★★★★ Brenden Lavallee
    Fantastic communication, customer-centered accommodations, and a quick turn around. Thank you! | Read Full Review
    9/26/2024 12:00:00 AM | Google
  • ★★★★★ Willie
    Excellent service from Bill during my last scheduled maintenance appointment. On time and professional. Thank-you! | Read Full Review
    9/26/2024 12:00:00 AM | Cars.com
  • ★★★★★ wingstill
    Staff were very nice and patient with me and thanks for providing excellent service . Much appreciated | Read Full Review
    9/26/2024 12:00:00 AM | Cars.com
  • ★★★★★ rauger97
    Took good care of my concerns. Prompt service. On time delivery. Treated my wife very well. | Read Full Review
    9/26/2024 12:00:00 AM | Cars.com
  • ★★★★★ rauger97
    Took good care of my concerns. Prompt service. On time delivery. Treated my wife very well. | Read Full Review
    9/26/2024 12:00:00 AM | DealerRater
  • ★★★★★ kirk.vanacore
    The service department found a warranty I didn't know I had and got all the work done at no cost to me! | Read Full Review
    9/25/2024 12:00:00 AM | DealerRater
  • ★★★★★ Shiva Chandra
    | Read Full Review
    9/25/2024 12:00:00 AM | Google
  • ★★★★★ kirk.vanacore
    The service department found a warranty I didn't know I had and got all the work done at no cost to me! | Read Full Review
    9/25/2024 12:00:00 AM | Cars.com
  • ★★★★★ FC
    Everybody at the dealership was friendly, courteous and respectful of my time. No pressure to buy and very knowledgeable | Read Full Review
    9/23/2024 12:00:00 AM | Cars.com
  • ★★★★★ FC
    Everybody at the dealership was friendly, courteous and respectful of my time. No pressure to buy and very knowledgeable | Read Full Review
    9/23/2024 12:00:00 AM | DealerRater
  • ★★★★★ AJ
    Ramon is a great salesman’s and was very helpful throughout my purchase process. That man deserves a raise | Read Full Review
    9/21/2024 12:00:00 AM | DealerRater
  • ★★★★★ nancymcaswell
    Marvelous ! Can’t say enough about the good quality of service at Colonial Volkswagen of Westborough. I have purchased 3 new models since my first approximately 7 years. The service department keeps my cars in fine working condition. | Read Full Review
    9/21/2024 12:00:00 AM | DealerRater
  • ★★★★★ alivia moeckel
    I just bought the new 2024 Atlas and I love it! Scott was awesome and helped me find exactly what I was looking for. They truly take care of their customers. Highly recommend | Read Full Review
    9/21/2024 12:00:00 AM | Google
  • ★★★★★ Georges R
    Flexible, courteous, thorough. Listens to needs and comments. | Read Full Review
    9/21/2024 12:00:00 AM | Google
  • ★★★★★ nancymcaswell
    Marvelous ! Can’t say enough about the good quality of service at Colonial Volkswagen of Westborough. I have purchased 3 new models since my first approximately 7 years. The service department keeps my cars in fine working condition. | Read Full Review
    9/21/2024 12:00:00 AM | Cars.com
  • ★★★★★ AJ
    Ramon is a great salesman’s and was very helpful throughout my purchase process. That man deserves a raise | Read Full Review
    9/21/2024 12:00:00 AM | Cars.com
  • ★★★★★ RMCGINNITY
    I have been a regular customer of Colonial VW Westborough. When scheduling the regular maintenance I know the service will be great, communication will be great and speak with a knowledgeable and friendly person. Both Bill's keep me updated and are always helpful. All the technicians are very knowledgeable and i love receiving the vi | Read Full Review
    9/20/2024 12:00:00 AM | Cars.com
  • ★★★★★ LSERVIDIO
    Dylan was attentive and the service department delivered in the time they said they would! | Read Full Review
    9/20/2024 12:00:00 AM | Cars.com
  • ★★★★★ jbeckwith83
    I purchased 2 VW from this dealership. They have always helped with anything I have needed, and been very accommodating. | Read Full Review
    9/20/2024 12:00:00 AM | Cars.com
  • ★★★★★ jbeckwith83
    I purchased 2 VW from this dealership. They have always helped with anything I have needed, and been very accommodating. | Read Full Review
    9/20/2024 12:00:00 AM | DealerRater
  • ★★★★★ RMCGINNITY
    I have been a regular customer of Colonial VW Westborough. When scheduling the regular maintenance I know the service will be great, communication will be great and speak with a knowledgeable and friendly person. Both Bill's keep me updated and are always helpful. All the technicians are very knowledgeable and i love receiving the vi | Read Full Review
    9/20/2024 12:00:00 AM | DealerRater
  • ★★★★★ LSERVIDIO
    Dylan was attentive and the service department delivered in the time they said they would! | Read Full Review
    9/20/2024 12:00:00 AM | DealerRater
  • ★★★★★ harris.anthony10
    They still owe me $200 for registration and licence which i had to pay again myself at the bmv | Read Full Review
    9/20/2024 12:00:00 AM | DealerRater
  • ★★★★★ harris.anthony10
    They still owe me $200 for registration and licence which i had to pay again myself at the bmv | Read Full Review
    9/20/2024 12:00:00 AM | Cars.com
  • ★★★★★ GTIguy97
    Excellent service dept. Friendly, professional with expert technicians that keep your vehicle in the best condition possible. Have not gone to a different VW dealer for over 13 years because there has never been any need to with Colonial in Westboro in my back yard. | Read Full Review
    9/19/2024 12:00:00 AM | Cars.com
  • ★★★★★ Wales
    The only place to bring your vehicle to be serviced. Hands down best service department in Massachusetts. | Read Full Review
    9/19/2024 12:00:00 AM | Cars.com
  • ★★★★★ GTIguy97
    Excellent service dept. Friendly, professional with expert technicians that keep your vehicle in the best condition possible. Have not gone to a different VW dealer for over 13 years because there has never been any need to with Colonial in Westboro in my back yard. | Read Full Review
    9/19/2024 12:00:00 AM | DealerRater
  • ★★★★★ Wales
    The only place to bring your vehicle to be serviced. Hands down best service department in Massachusetts. | Read Full Review
    9/19/2024 12:00:00 AM | DealerRater
  • ★★★★★ nancymcaswell
    I am always pleased with the service standards at Colonial Volkswagen of Westborough, MA. They are prompt totally forthcoming and pleasant to deal with. | Read Full Review
    9/18/2024 12:00:00 AM | DealerRater
  • ★★★★★ nancymcaswell
    I am always pleased with the service standards at Colonial Volkswagen of Westborough, MA. They are prompt totally forthcoming and pleasant to deal with. | Read Full Review
    9/18/2024 12:00:00 AM | Cars.com
  • ★★★★★ SH445802
    Always have great communication and Knowledgeable. They always make me feel like my issue is priority. | Read Full Review
    9/17/2024 12:00:00 AM | Cars.com
  • ★★★★★ SH445802
    Always have great communication and Knowledgeable. They always make me feel like my issue is priority. | Read Full Review
    9/17/2024 12:00:00 AM | DealerRater
  • ★★★★★ MICHAELLOHMILLER
    Jon did an excellent job managing the service on both of my cars, and he helpfully rearranged the appointments so that I could use a loaner vehicle and keep the total timeline to a minimum. Thanks! | Read Full Review
    9/16/2024 12:00:00 AM | DealerRater
  • ★★★★★ Anthony Dutra
    Just bought an absolutely stunning 2018 Ford F-150 from here and I have to say it was quite hassle free! I worked with Scott who is amazing and has been in the car sales industry for quite sometime and knows his stuff! Everything was simple, fast (for purchasing a car lol), and very friendly service! I would highly recommend checkin | Read Full Review
    9/16/2024 12:00:00 AM | Google
  • ★★★★★ Hennrik Schmidt
    Got my lease here, very good service from Marc Schoenhammer. Helped me through the process with VWs expat program and all things I needed to know as a new US resident. | Read Full Review
    9/16/2024 12:00:00 AM | Google
  • ★★★★★ MICHAELLOHMILLER
    Jon did an excellent job managing the service on both of my cars, and he helpfully rearranged the appointments so that I could use a loaner vehicle and keep the total timeline to a minimum. Thanks! | Read Full Review
    9/16/2024 12:00:00 AM | Cars.com
  • ★★★★★ christineh
    Excellent, fast and smooth service, with a smile. They offered to drop me off at home for the duration of the service but I didn't accept. Next time I will but overall I was pleased with everything. | Read Full Review
    9/13/2024 12:00:00 AM | Cars.com
  • ★★★★★ Footeman67
    Very easy no pressure experience. My salesman was knowledgeable, personable and helpful. No sales gimmicks, no headaches. They let the vehicle and pricing speak for themselves and they focus on helping you find the right vehicle and making the process go quickly and smoothly. | Read Full Review
    9/13/2024 12:00:00 AM | Cars.com
  • ★★★★★ donggi.paik
    Service manager was courteous and professional. Kept me updated on an unexpected delay with enough explanations. Also properly used warranty to replace 3-time filed bevel box. | Read Full Review
    9/13/2024 12:00:00 AM | Cars.com
  • ★★★★★ sharmS
    Always received great service - prompt and reliable service personal! They also provide videos and pictures of work done! Highly recommend this dealership! | Read Full Review
    9/13/2024 12:00:00 AM | Cars.com
  • ★★★★★ SHARAD.JOSHI
    They were clear about the diagnosis of the car, fixed it ahead of schedule, and car worked great. | Read Full Review
    9/13/2024 12:00:00 AM | Cars.com
  • ★★★★★ SharmS
    Always received great service - prompt and reliable service personnel! They also provide videos and pictures of work done! Highly recommend this dealership! | Read Full Review
    9/13/2024 12:00:00 AM | Cars.com
  • ★★★★★ Paul Ross
    Customer service was excellent. They were flexible with pick up. Did the work on time. Charged and cleaned the car. And were very friendly. | Read Full Review
    9/13/2024 12:00:00 AM | Google
  • ★★★★★ Kevin Foote
    An incredible easy, no pressure experience. My salesman (Tim Rice) was knowledgeable, personable and helpful. But most importantly I found a great deal on a certified pre owned VW Taos. If you’re in the market for a vehicle pay them a visit. | Read Full Review
    9/13/2024 12:00:00 AM | Google
  • ★★★★★ SHARAD.JOSHI
    They were clear about the diagnosis of the car, fixed it ahead of schedule, and car worked great. | Read Full Review
    9/13/2024 12:00:00 AM | DealerRater
  • ★★★★★ donggi.paik
    Service manager was courteous and professional. Kept me updated on an unexpected delay with enough explanations. Also properly used warranty to replace 3-time filed bevel box. | Read Full Review
    9/13/2024 12:00:00 AM | DealerRater
  • ★★★★★ Footeman67
    Very easy no pressure experience. My salesman was knowledgeable, personable and helpful. No sales gimmicks, no headaches. They let the vehicle and pricing speak for themselves and they focus on helping you find the right vehicle and making the process go quickly and smoothly. | Read Full Review
    9/13/2024 12:00:00 AM | DealerRater
  • ★★★★★ sharmS
    Always received great service - prompt and reliable service personal! They also provide videos and pictures of work done! Highly recommend this dealership! | Read Full Review
    9/13/2024 12:00:00 AM | DealerRater
  • ★★★★★ christineh
    Excellent, fast and smooth service, with a smile. They offered to drop me off at home for the duration of the service but I didn't accept. Next time I will but overall I was pleased with everything. | Read Full Review
    9/13/2024 12:00:00 AM | DealerRater
  • ★★★★★ michealoloughlin
    Great job guys. Everything was super easy as you tested my coolant level warning light. | Read Full Review
    9/12/2024 12:00:00 AM | DealerRater
  • ★★★★★ sdocknevich
    Professional and high quality service. Personable and trustworthy staff. I would never service my VW GTI anywhere else! | Read Full Review
    9/12/2024 12:00:00 AM | DealerRater
  • ★★★★★ David Prestipino
    What a clean place! The staff was friendly and kind.. The General Sales Manager Kevin Collins was a pleasure to work with. | Read Full Review
    9/12/2024 12:00:00 AM | Google
  • ★★★★★ Lisa Cooper
    My husband bought his non-VW car here, and I have had my VW car serviced here. The workers have always been extremely friendly and helpful, and stayed in communication with us throughout the process. The shuttle service is a great bonus. Would recommend this location to anyone! | Read Full Review
    9/12/2024 12:00:00 AM | Google
  • ★★★★★ Allison Deehan
    Love the new kid train table! | Read Full Review
    9/12/2024 12:00:00 AM | Google
  • ★★★★★ sdocknevich
    Professional and high quality service. Personable and trustworthy staff. I would never service my VW GTI anywhere else! | Read Full Review
    9/12/2024 12:00:00 AM | Cars.com
  • ★★★★★ michealoloughlin
    Great job guys. Everything was super easy as you tested my coolant level warning light. | Read Full Review
    9/12/2024 12:00:00 AM | Cars.com
  • ★★★★★ johnarcuri
    Dylan was above & beyond to get the job done on time and Colonial is excellent dealership | Read Full Review
    9/11/2024 12:00:00 AM | DealerRater
  • ★★★★★ katiebrosnihan
    Always friendly, efficient and affordable service. I was in and out in no time and that matters to me. | Read Full Review
    9/11/2024 12:00:00 AM | DealerRater
  • ★★★★★ JSFLEWELLING
    Always have the best service experience with Colonial. Jon Lacy and Kevin (the Technician) are great communicators and Jon is always especially friendly! | Read Full Review
    9/11/2024 12:00:00 AM | DealerRater
  • ★★★★★ AHMETIFY
    Very helpful pre and post sales teams. Definitely recommend. For electric models, be sure to check EA for perks. | Read Full Review
    9/11/2024 12:00:00 AM | DealerRater
  • ★★★★★ kcross0
    We have purchased many cars from Colonial and always a great experience. Pierre Saliba and Renato Lima are great to work with and very knowledgeable. And Brendan Gallagher made the purchasing process super easy. | Read Full Review
    9/11/2024 12:00:00 AM | DealerRater
  • ★★★★★ kcross0
    As always the best dealer around. Sales, service and parts are all amazing. Always go the extra mile. | Read Full Review
    9/11/2024 12:00:00 AM | DealerRater
  • ★★★★★ katiebrosnihan
    Always friendly, efficient and affordable service. I was in and out in no time and that matters to me. | Read Full Review
    9/11/2024 12:00:00 AM | Cars.com
  • ★★★★★ kcross0
    We have purchased many cars from Colonial and always a great experience. Pierre Saliba and Renato Lima are great to work with and very knowledgeable. And Brendan Gallagher made the purchasing process super easy. | Read Full Review
    9/11/2024 12:00:00 AM | Cars.com
  • ★★★★★ AHMETIFY
    Very helpful pre and post sales teams. Definitely recommend. For electric models, be sure to check EA for perks. | Read Full Review
    9/11/2024 12:00:00 AM | Cars.com
  • ★★★★★ johnarcuri
    Dylan was above & beyond to get the job done on time and Colonial is excellent dealership | Read Full Review
    9/11/2024 12:00:00 AM | Cars.com
  • ★★★★★ JSFLEWELLING
    Always have the best service experience with Colonial. Jon Lacy and Kevin (the Technician) are great communicators and Jon is always especially friendly! | Read Full Review
    9/11/2024 12:00:00 AM | Cars.com
  • ★★★★★ kcross0
    As always the best dealer around. Sales, service and parts are all amazing. Always go the extra mile. | Read Full Review
    9/11/2024 12:00:00 AM | Cars.com
  • ★★★★★ DEBANDPETE
    Sales staff friendly with out being overbearing. Processing of vehicle purchase smooth. Finance dept helpful in processing insurance and registration. | Read Full Review
    9/11/2024 12:00:00 AM | Cars.com
  • ★★★★★ DEBANDPETE
    Sales staff friendly with out being overbearing. Processing of vehicle purchase smooth. Finance dept helpful in processing insurance and registration. | Read Full Review
    9/11/2024 12:00:00 AM | DealerRater
  • ★★★★★ Wales
    The service department ran by Billy is top notch. His guys go above and beyond to always accommodate your needs. They are so friendly and knowledgeable. My family has Been coming here for over 20 years.. so that should tell ya something!! Go no where else! | Read Full Review
    9/10/2024 12:00:00 AM | DealerRater
  • ★★★★★ kepa418
    Ramon was most helpful in assisting with what I explained I wanted. He did not pressure me into anything and was very professional. I would buy another car from Ramon! | Read Full Review
    9/10/2024 12:00:00 AM | DealerRater
  • ★★★★★ Wales
    The service department ran by Billy is top notch. His guys go above and beyond to always accommodate your needs. They are so friendly and knowledgeable. My family has Been coming here for over 20 years.. so that should tell ya something!! Go no where else! | Read Full Review
    9/10/2024 12:00:00 AM | Cars.com
  • ★★★★★ kepa418
    Ramon was most helpful in assisting with what I explained I wanted. He did not pressure me into anything and was very professional. I would buy another car from Ramon! | Read Full Review
    9/10/2024 12:00:00 AM | Cars.com
  • ★★★★★ blackbird
    The Service Department diagnosed the problem with the car very promptly. Dylan Begin explained the problem in a very clear, easy to understand manner. Some parts needed to be ordered from VW. The car was ready when promised. I have been a satisfied customer for 8 years. | Read Full Review
    9/9/2024 12:00:00 AM | Cars.com
  • ★★★★★ DV
    I have been going there for 4 years to get my 2018 VW Atlas serviced. Top notch service every time! | Read Full Review
    9/9/2024 12:00:00 AM | Cars.com
  • ★★★★★ blackbird
    The Service Department diagnosed the problem with the car very promptly. Dylan Begin explained the problem in a very clear, easy to understand manner. Some parts needed to be ordered from VW. The car was ready when promised. I have been a satisfied customer for 8 years. | Read Full Review
    9/9/2024 12:00:00 AM | DealerRater
  • ★★★★★ DV
    I have been going there for 4 years to get my 2018 VW Atlas serviced. Top notch service every time! | Read Full Review
    9/9/2024 12:00:00 AM | DealerRater
  • ★★★★★ daniel.oconnell
    A great experience from start to finish They had the car in the color I wanted , financing was quick and easy, and the price was right on. | Read Full Review
    9/8/2024 12:00:00 AM | DealerRater
  • ★★★★★ daniel.oconnell
    A great experience from start to finish They had the car in the color I wanted , financing was quick and easy, and the price was right on. | Read Full Review
    9/8/2024 12:00:00 AM | Cars.com
  • ★★★★★ Ted Grevers
    Great service team- a well run organization and team. Thanks! | Read Full Review
    9/7/2024 12:00:00 AM | Google
  • ★★★★★ David Cooper
    | Read Full Review
    9/7/2024 12:00:00 AM | Google
  • ★★★★★ John Arcuri
    Excellent | Read Full Review
    9/6/2024 12:00:00 AM | Google
  • ★★★★★ Moe Jash
    Tim Rice the salesman was a pleasure to deal with as was the manager and finance dept when I had some concerns. I’ve bought 2 cars there and will most likely go there again next time i need a car. | Read Full Review
    9/6/2024 12:00:00 AM | Google
  • ★★★★★ Ashley Miranda
    My first time ever checking out a Volkswagen & I ended up leaving with a new Tiguan from the showroom wow!! Scott Bregnard helped me from the moment I stepped foot into the dealership up until the moment of me driving away with my brand new ride! Scott was so patient and EXTREMELY informative. He went above and beyond to make sure I | Read Full Review
    9/6/2024 12:00:00 AM | Google
  • ★★★★★ RMETIVIERJR
    Colonial always does a great job, very happy with the service and experience overall, thank you | Read Full Review
    9/6/2024 12:00:00 AM | DealerRater
  • ★★★★★ selvi.oyola
    Professional, courteous, informative, simple and fast transaction. Amir was flexible, accommodating, and helpful. Great car buying experience. | Read Full Review
    9/6/2024 12:00:00 AM | DealerRater
  • ★★★★★ selvi.oyola
    Professional, courteous, informative, simple and fast transaction. Amir was flexible, accommodating, and helpful. Great car buying experience. | Read Full Review
    9/6/2024 12:00:00 AM | Cars.com
  • ★★★★★ RMETIVIERJR
    Colonial always does a great job, very happy with the service and experience overall, thank you | Read Full Review
    9/6/2024 12:00:00 AM | Cars.com
  • ★★★★★ Travis.Voltz
    I appreciated the patience of the sales crew. The car is exactly what I wanted. | Read Full Review
    9/5/2024 12:00:00 AM | Cars.com
  • ★★★★★ jimmy
    Colonial always does a great job, very happy with the service and experience overall, thank you | Read Full Review
    9/5/2024 12:00:00 AM | Cars.com
  • ★★★★★ mcollinsxx85
    Colonial VW has continually been a trusted dealership for me the past 4 years. They are always honest and up front. Only having my best interest when servicing my vehicle or with the purchase of a vehicle. | Read Full Review
    9/5/2024 12:00:00 AM | Cars.com
  • ★★★★★ Travis.Voltz
    I appreciated the patience of the sales crew. The car is exactly what I wanted. | Read Full Review
    9/5/2024 12:00:00 AM | DealerRater
  • ★★★★★ mcollinsxx85
    Colonial VW has continually been a trusted dealership for me the past 4 years. They are always honest and up front. Only having my best interest when servicing my vehicle or with the purchase of a vehicle. | Read Full Review
    9/5/2024 12:00:00 AM | DealerRater
  • ★★★★★ jimmy
    Colonial always does a great job, very happy with the service and experience overall, thank you | Read Full Review
    9/5/2024 12:00:00 AM | DealerRater
  • ★★★★★ Tom Tracy
    Jon in service and Shelby the receptionist all handled things smoothly for me - old fashioned excellent service is how I would classify doing business with Colonial VW | Read Full Review
    9/5/2024 12:00:00 AM | Google
  • ★★★★★ James Ferguson
    | Read Full Review
    9/5/2024 12:00:00 AM | Google
  • ★★★★★ seegee@comcast.net
    When I brought my car in for an oil change and replace a bulb the service person came back and told me that they couldn't do it as the plug/bolt was stripped or something and I would need a new oil pan that would cost approx $700. I did get the bulb changed but decided to bring my car to my local mechanic. The plug was replaced and m | Read Full Review
    9/5/2024 12:00:00 AM | DealerRater
  • ★★★★★ seegee@comcast.net
    When I brought my car in for an oil change and replace a bulb the service person came back and told me that they couldn't do it as the plug/bolt was stripped or something and I would need a new oil pan that would cost approx $700. I did get the bulb changed but decided to bring my car to my local mechanic. The plug was replaced and m | Read Full Review
    9/5/2024 12:00:00 AM | Cars.com
  • ★★★★★ sebouh
    made the used car buying process easy by open and timely communication for what I considered a fair deal. | Read Full Review
    9/4/2024 12:00:00 AM | Cars.com
  • ★★★★★ sebouh
    made the used car buying process easy by open and timely communication for what I considered a fair deal. | Read Full Review
    9/4/2024 12:00:00 AM | DealerRater
  • ★★★★★ Carolina Hernandez
    Marc was exceptional in helping us in getting the best jeep for our family. The communication was above and beyond. I was able to get my car in less than 24 hours. Even after I got my jeep the communication was still to make sure I was satisfied. I went to another Volkswagen and the treatment was not as good as this location. I will | Read Full Review
    9/3/2024 12:00:00 AM | DealerRater
  • ★★★★★ Carolina Hernandez
    Marc was exceptional in helping us in getting the best jeep for our family. The communication was above and beyond. I was able to get my car in less than 24 hours. Even after I got my jeep the communication was still to make sure I was satisfied. I went to another Volkswagen and the treatment was not as good as this location. I will | Read Full Review
    9/3/2024 12:00:00 AM | Cars.com
  • ★★★★★ golfingjb
    service department was courteous and efficient. Car was ready quickly and overall experience was pleasant. | Read Full Review
    9/2/2024 12:00:00 AM | Cars.com
  • ★★★★★ lkmitchell
    Great dealership. Service is excellent. I didn’t have an appointment and was taken care of in a short time. Very pleased | Read Full Review
    9/2/2024 12:00:00 AM | Cars.com
  • ★★★★★ lkmitchell
    Great dealership. Service is excellent. I didn’t have an appointment and was taken care of in a short time. Very pleased | Read Full Review
    9/2/2024 12:00:00 AM | DealerRater
  • ★★★★★ golfingjb
    service department was courteous and efficient. Car was ready quickly and overall experience was pleasant. | Read Full Review
    9/2/2024 12:00:00 AM | DealerRater
  • ★★★★★ Jimmy
    I’m very happy with the service I received at Colonial VW. They always do a great job and keep my car in great shape. Thanks guys | Read Full Review
    9/2/2024 12:00:00 AM | Google
  • ★★★★★ Camilla Severi
    | Read Full Review
    9/1/2024 12:00:00 AM | Google
  • ★★★★★ Joelle Love
    | Read Full Review
    9/1/2024 12:00:00 AM | Google
  • ★★★★★ Angela Kang
    | Read Full Review
    8/30/2024 12:00:00 AM | Google
  • ★★★★★ STEVEROBERSON
    Buying a car at Colonial Volkswagen was a fine, low pressure experience. I recommend them. | Read Full Review
    8/30/2024 12:00:00 AM | DealerRater
  • ★★★★★ STEVEROBERSON
    Buying a car at Colonial Volkswagen was a fine, low pressure experience. I recommend them. | Read Full Review
    8/30/2024 12:00:00 AM | Cars.com
  • ★★★★★ Klrogan1209
    I came in looking for an appraisal and left with a sold tag. Pierre and Kevin (I believe that was his name), worked so well with me to make payments and prices work for me and my budget. There was no pushing me into this purchase and I felt that everyone took the time to explain things simply to me (especially Brendan in finance), as | Read Full Review
    8/29/2024 12:00:00 AM | Cars.com
  • ★★★★★ PKHOCKNELL
    Very efficient process - appreciate the loaner vehicle and communication during the service appointment. Costs were easy to follow. | Read Full Review
    8/29/2024 12:00:00 AM | Cars.com
  • ★★★★★ je_scarlett
    Dylan and his people at the service desk were great. Quickly found the problem and fixed it. | Read Full Review
    8/29/2024 12:00:00 AM | Cars.com
  • ★★★★★ PKHOCKNELL
    Very efficient process - appreciate the loaner vehicle and communication during the service appointment. Costs were easy to follow. | Read Full Review
    8/29/2024 12:00:00 AM | DealerRater
  • ★★★★★ Klrogan1209
    I came in looking for an appraisal and left with a sold tag. Pierre and Kevin (I believe that was his name), worked so well with me to make payments and prices work for me and my budget. There was no pushing me into this purchase and I felt that everyone took the time to explain things simply to me (especially Brendan in finance), as | Read Full Review
    8/29/2024 12:00:00 AM | DealerRater
  • ★★★★★ je_scarlett
    Dylan and his people at the service desk were great. Quickly found the problem and fixed it. | Read Full Review
    8/29/2024 12:00:00 AM | DealerRater
  • ★★★★★ Fernanda Setti
    Hello, I have the best experience with the assistance is Kevin, Ramon and Sean! I would recommend them for any new car service! | Read Full Review
    8/29/2024 12:00:00 AM | Google
  • ★★★★★ Bridget Shreve
    | Read Full Review
    8/29/2024 12:00:00 AM | Google
  • ★★★★★ Corey Roseleip
    Great Group...had a top notch experience. Thank you Colonial, we will be back. | Read Full Review
    8/29/2024 12:00:00 AM | Google
  • ★★★★★ Micheal O'Loughlin
    Great job, John and the technician were excellent. I dropped of my car at night and in the morning I had a video explaining the specific issues with my car and a plan of action. | Read Full Review
    8/28/2024 12:00:00 AM | Google
  • ★★★★★ Lorenc Kerxhalli
    | Read Full Review
    8/28/2024 12:00:00 AM | Google
  • ★★★★★ Melissa Araujo
    | Read Full Review
    8/28/2024 12:00:00 AM | Google
  • ★★★★★ HARROLDAND
    Great People, Great Service, when ever I need my car looked at or repaired this is where I go | Read Full Review
    8/28/2024 12:00:00 AM | DealerRater
  • ★★★★★ HARROLDAND
    Great People, Great Service, when ever I need my car looked at or repaired this is where I go | Read Full Review
    8/28/2024 12:00:00 AM | Cars.com
  • ★★★★★ jquinlivan
    In and out under time I was quoted for service. My phone charger is still not working well. | Read Full Review
    8/27/2024 12:00:00 AM | Cars.com
  • ★★★★★ jquinlivan
    In and out under time I was quoted for service. My phone charger is still not working well. | Read Full Review
    8/27/2024 12:00:00 AM | DealerRater
  • ★★★★★ Diane Leonard
    Just got my 30,000 mile service at Colonial VW. Efficient and thorough! Great customer service! | Read Full Review
    8/26/2024 12:00:00 AM | Google
  • ★★★★★ Rangaprasad Sarangarajan
    1st visit to the dealership, efficient and good experience. | Read Full Review
    8/25/2024 12:00:00 AM | Google
  • ★★★★★ Milen Shishkov
    Very impressed by the service provided by Bill Fallon. The repair was professional and the car was washed. I was given a car to use while my car was serviced. | Read Full Review
    8/25/2024 12:00:00 AM | Google
  • ★★★★★ Micheal O'Loughlin
    Great job | Read Full Review
    8/25/2024 12:00:00 AM | Google
  • ★★★★★ John Scarlett
    Dylan at the Service Department was great. His team quickly diagnosed the problem with my daughters vehicle and had it back to us in a timely manner. | Read Full Review
    8/25/2024 12:00:00 AM | Google
  • ★★★★★ Diggerhd
    Timely, helpful, efficient. Booked appointment in a timely fashion that worked with my schedule. Helpful in trying to understand my concerns with regards to my beetle. Efficiently diagnosed issue and resolved problem. What I imagined would take hours or even days was sorted out in under 3 hours. | Read Full Review
    8/23/2024 12:00:00 AM | DealerRater
  • ★★★★★ Diggerhd
    Timely, helpful, efficient. Booked appointment in a timely fashion that worked with my schedule. Helpful in trying to understand my concerns with regards to my beetle. Efficiently diagnosed issue and resolved problem. What I imagined would take hours or even days was sorted out in under 3 hours. | Read Full Review
    8/23/2024 12:00:00 AM | Cars.com
  • ★★★★★ jeanetteveloz16
    I already send this, but it was nice, and professional! Very happy with my new Tiagun???? I love it!!! | Read Full Review
    8/22/2024 12:00:00 AM | Cars.com
  • ★★★★★ jeanetteveloz16
    I already send this, but it was nice, and professional! Very happy with my new Tiagun???? I love it!!! | Read Full Review
    8/22/2024 12:00:00 AM | DealerRater
  • ★★★★★ eferguson2
    Very prompt in resolution of my issue and provided complimentary part when it wasn't required, validating my recent purchase experience at this dealership. | Read Full Review
    8/21/2024 12:00:00 AM | DealerRater
  • ★★★★★ ALANRDAILEY
    On time repair of a worrisome noise emanating from the rear end. Turn out to be rotors, pads and calipers. | Read Full Review
    8/21/2024 12:00:00 AM | DealerRater
  • ★★★★★ eferguson2
    Very prompt in resolution of my issue and provided complimentary part when it wasn't required, validating my recent purchase experience at this dealership. | Read Full Review
    8/21/2024 12:00:00 AM | Cars.com
  • ★★★★★ ALANRDAILEY
    On time repair of a worrisome noise emanating from the rear end. Turn out to be rotors, pads and calipers. | Read Full Review
    8/21/2024 12:00:00 AM | Cars.com
  • ★★★★★ j_mcilwain
    I had my car serviced at Colonial VW of Westboro. It was a good experience. | Read Full Review
    8/19/2024 12:00:00 AM | Cars.com
  • ★★★★★ mstack
    Very good work as always. The guys in sales are always fast, efficient and very easy to work with. | Read Full Review
    8/19/2024 12:00:00 AM | Cars.com
  • ★★★★★ mstack
    Very good work as always. The guys in sales are always fast, efficient and very easy to work with. | Read Full Review
    8/19/2024 12:00:00 AM | DealerRater
  • ★★★★★ j_mcilwain
    I had my car serviced at Colonial VW of Westboro. It was a good experience. | Read Full Review
    8/19/2024 12:00:00 AM | DealerRater
  • ★★★★★ Kevin Bracken
    Marc at Colonial Volkswagen is a very knowledgeable professional sales person who is easy to deal with. | Read Full Review
    8/19/2024 12:00:00 AM | Google
  • ★★★★★ Thomas Dixon
    Excellent service by friendly knowledgeable people. Jon Lacey was exceptional. | Read Full Review
    8/16/2024 12:00:00 AM | Google
  • ★★★★★ gerardroy
    Prompt and knowledgeable and professional My rep was very responsive and knowledgeable and work was well done | Read Full Review
    8/16/2024 12:00:00 AM | DealerRater
  • ★★★★★ gerardroy
    Prompt and knowledgeable and professional My rep was very responsive and knowledgeable and work was well done | Read Full Review
    8/16/2024 12:00:00 AM | Cars.com
  • ★★★★★ HEIKOBOGIECZYK
    It’s always a pleasure to work with Dylan when I bring my car for service. | Read Full Review
    8/15/2024 12:00:00 AM | Cars.com
  • ★★★★★ feardahballs666
    Best automotive service I've ever had. Kept me up to speed on everything that was happening. Definitely will do business here again. | Read Full Review
    8/15/2024 12:00:00 AM | Cars.com
  • ★★★★★ jstefanini1979
    Bill, Dylan and the techs are very professional. They are always top notch and keep me in the loop with everything that is going on. | Read Full Review
    8/15/2024 12:00:00 AM | Cars.com
  • ★★★★★ matthew.s.brown9
    So helpful. The videos they send are great. The location can be troublesome but the quality of service and employees are amazing. | Read Full Review
    8/15/2024 12:00:00 AM | Cars.com
  • ★★★★★ feardahballs666
    Best automotive service I've ever had. Kept me up to speed on everything that was happening. Definitely will do business here again. | Read Full Review
    8/15/2024 12:00:00 AM | DealerRater
  • ★★★★★ jstefanini1979
    Bill, Dylan and the techs are very professional. They are always top notch and keep me in the loop with everything that is going on. | Read Full Review
    8/15/2024 12:00:00 AM | DealerRater
  • ★★★★★ HEIKOBOGIECZYK
    It’s always a pleasure to work with Dylan when I bring my car for service. | Read Full Review
    8/15/2024 12:00:00 AM | DealerRater
  • ★★★★★ matthew.s.brown9
    So helpful. The videos they send are great. The location can be troublesome but the quality of service and employees are amazing. | Read Full Review
    8/15/2024 12:00:00 AM | DealerRater
  • ★★★★★ NastyRandy666
    The service department couldn't have been more accommodating. They kept me up to speed with everything going on. John was just about the nicest dude I've ever met. Give that guy a raise. 10/10 will be back for all car needs | Read Full Review
    8/15/2024 12:00:00 AM | Google
  • ★★★★★ Zach Saffrin
    | Read Full Review
    8/15/2024 12:00:00 AM | Google
  • ★★★★★ Mark Ferree
    Truely exceptionally knowledgeable technician found my Carplay connection problem with my VW ID.4. He showed me what the issue was and how to fix it if it happens to reoccur. I appreciate the personal attention. | Read Full Review
    8/15/2024 12:00:00 AM | Google
  • ★★★★★ Matthew Brown
    Great service and people. The location and space is a little tight but service is worth it. | Read Full Review
    8/15/2024 12:00:00 AM | Google
  • ★★★★★ MELMERCEDES5
    Pierre Saliba was great at handling my needs quickly and professionally. He went above and beyond! | Read Full Review
    8/14/2024 12:00:00 AM | DealerRater
  • ★★★★★ blackwell.ruthy
    This dealership is very organized and responds in a timely manner. The staff are very knowledgeable and assist with all possible questions. | Read Full Review
    8/14/2024 12:00:00 AM | DealerRater
  • ★★★★★ blackwell.ruthy
    This dealership is very organized and responds in a timely manner. The staff are very knowledgeable and assist with all possible questions. | Read Full Review
    8/14/2024 12:00:00 AM | Cars.com
  • ★★★★★ MELMERCEDES5
    Pierre Saliba was great at handling my needs quickly and professionally. He went above and beyond! | Read Full Review
    8/14/2024 12:00:00 AM | Cars.com
  • ★★★★★ BRITTANY
    Dylan is always a pleasure to work with when I bring my car in for service! | Read Full Review
    8/14/2024 12:00:00 AM | Cars.com
  • ★★★★★ Elena Tsizer
    Great prices and our sales person Aamir has gone out of his way to accommodate. However, the delivery of the vehicle was troublesome - first, the brand new car was delivered with scratches, which were not brought to our attention, so when we noticed (right there and then), more wait time ensued, Between the delivery of the car and th | Read Full Review
    8/14/2024 12:00:00 AM | Cars.com
  • ★★★★★ BRITTANY
    Dylan is always a pleasure to work with when I bring my car in for service! | Read Full Review
    8/14/2024 12:00:00 AM | DealerRater
  • ★★★★★ Elena Tsizer
    Great prices and our sales person Aamir has gone out of his way to accommodate. However, the delivery of the vehicle was troublesome - first, the brand new car was delivered with scratches, which were not brought to our attention, so when we noticed (right there and then), more wait time ensued, Between the delivery of the car and th | Read Full Review
    8/14/2024 12:00:00 AM | DealerRater
  • ★★★★★ kpwntr
    Always have a fantastic experience when we are there, for either service or purchase. Such a great staff! | Read Full Review
    8/13/2024 12:00:00 AM | DealerRater
  • ★★★★★ Yichao
    Bill did great job to communicate with me well and was very patient to answer all my questions and concerns. Great experience doing business with him. | Read Full Review
    8/13/2024 12:00:00 AM | DealerRater
  • ★★★★★ kpwntr
    Always have a fantastic experience when we are there, for either service or purchase. Such a great staff! | Read Full Review
    8/13/2024 12:00:00 AM | Cars.com
  • ★★★★★ Yichao
    Bill did great job to communicate with me well and was very patient to answer all my questions and concerns. Great experience doing business with him. | Read Full Review
    8/13/2024 12:00:00 AM | Cars.com
  • ★★★★★ alan.houghtaling
    Bill is always great to deal with and you never feel like you are getting taken to the cleaners or overcharged. Highly recommend both Bill, and Colonial. | Read Full Review
    8/12/2024 12:00:00 AM | Cars.com
  • ★★★★★ alan.houghtaling
    Bill is always great to deal with and you never feel like you are getting taken to the cleaners or overcharged. Highly recommend both Bill, and Colonial. | Read Full Review
    8/12/2024 12:00:00 AM | DealerRater
  • ★★★★★ Jill
    Always helpful and timely turnaround. We’ve been coming to Colonial for over 10 years. Convenient and knowledgeable. I trust them. | Read Full Review
    8/11/2024 12:00:00 AM | Google
  • ★★★★★ Molly Myers
    We've had our services through Colonial for 25 yrs. This team is special~they make you feel like a valued customer, always. The technicians are thorough and efficient. They'll always be our 'go to.' | Read Full Review
    8/11/2024 12:00:00 AM | Google
  • ★★★★★ Jim Quinlivan
    Communication was great with friendly service | Read Full Review
    8/10/2024 12:00:00 AM | Google
  • ★★★★★ tina0007
    Thank you for your great and efficient service! Good over all experience at Colonial VW of Westborough! | Read Full Review
    8/10/2024 12:00:00 AM | DealerRater
  • ★★★★★ Jim Dunne
    My wife and I worked with Aamir and had the best experience possible. He was very respectful and helpful through our process of buying the right car. We found the exact one we wanted on the first day and he made purchasing it simple and stress free. The final steps to get it registered and inspected was easy and fast. The car was det | Read Full Review
    8/10/2024 12:00:00 AM | DealerRater
  • ★★★★★ Jim Dunne
    My wife and I worked with Aamir and had the best experience possible. He was very respectful and helpful through our process of buying the right car. We found the exact one we wanted on the first day and he made purchasing it simple and stress free. The final steps to get it registered and inspected was easy and fast. The car was det | Read Full Review
    8/10/2024 12:00:00 AM | Cars.com
  • ★★★★★ tina0007
    Thank you for your great and efficient service! Good over all experience at Colonial VW of Westborough! | Read Full Review
    8/10/2024 12:00:00 AM | Cars.com
  • ★★★★★ Robin Almy
    | Read Full Review
    8/9/2024 12:00:00 AM | Google
  • ★★★★★ sandraleal812
    Scott and Kevin were great! I really appreciate the help and support. This is a great dealership and would highly recommend them. THANK YOU! | Read Full Review
    8/8/2024 12:00:00 AM | DealerRater
  • ★★★★★ cghobrial
    Dylan was great! He helped me decide what was best for my car and communicated well. | Read Full Review
    8/8/2024 12:00:00 AM | DealerRater
  • ★★★★★ LUGOMANONROXANA
    Great service Very attentive Loved the service and simplicity of it. He made everything easy and simple. | Read Full Review
    8/8/2024 12:00:00 AM | DealerRater
  • ★★★★★ ppeloq
    They are always happy to help. They keep you informed while the work is being done. | Read Full Review
    8/8/2024 12:00:00 AM | DealerRater
  • ★★★★★ ppeloq
    They are always happy to help. They keep you informed while the work is being done. | Read Full Review
    8/8/2024 12:00:00 AM | Cars.com
  • ★★★★★ cghobrial
    Dylan was great! He helped me decide what was best for my car and communicated well. | Read Full Review
    8/8/2024 12:00:00 AM | Cars.com
  • ★★★★★ LUGOMANONROXANA
    Great service Very attentive Loved the service and simplicity of it. He made everything easy and simple. | Read Full Review
    8/8/2024 12:00:00 AM | Cars.com
  • ★★★★★ sandraleal812
    Scott and Kevin were great! I really appreciate the help and support. This is a great dealership and would highly recommend them. THANK YOU! | Read Full Review
    8/8/2024 12:00:00 AM | Cars.com
  • ★★★★★ loumon1
    Came in for 20k service and everything was done as promised and on time, very pleased. | Read Full Review
    8/7/2024 12:00:00 AM | Cars.com
  • ★★★★★ loumon1
    Came in for 20k service and everything was done as promised and on time, very pleased. | Read Full Review
    8/7/2024 12:00:00 AM | DealerRater
  • ★★★★★ adel Pehiry
    Thanks Scott, thanks Kevin, I appreciate your support and your patience , really very helpful and take care about all customers | Read Full Review
    8/6/2024 12:00:00 AM | DealerRater
  • ★★★★★ Irene Tina Hagianis
    | Read Full Review
    8/6/2024 12:00:00 AM | Google
  • ★★★★★ Lois Colburn
    Love the new Uber shuttle experience. | Read Full Review
    8/6/2024 12:00:00 AM | Google
  • ★★★★★ adel Pehiry
    Thanks Scott, thanks Kevin, I appreciate your support and your patience , really very helpful and take care about all customers | Read Full Review
    8/6/2024 12:00:00 AM | Cars.com
  • ★★★★★ Kim.Roth
    Quick and expedited service with helpful reminders for next required maintenance and upcoming recall updates. | Read Full Review
    8/5/2024 12:00:00 AM | Cars.com
  • ★★★★★ Chris
    Great dealership, great people, and would highly recommend them for all of your VW needs! | Read Full Review
    8/5/2024 12:00:00 AM | Cars.com
  • ★★★★★ MARGOT2
    Very helpful, and great communication. I feel confident in bringing my car in for service | Read Full Review
    8/5/2024 12:00:00 AM | Cars.com
  • ★★★★★ MB
    I've been coming to this dealership on and off for about 25 years. Many of the same people are still there, so it seems they not only take care of their customers, they take care of their staff. There are, of course, new people from time to time -- such as Dylan -- but they all seem to be as competent and friendly as the familiar fac | Read Full Review
    8/5/2024 12:00:00 AM | Cars.com
  • ★★★★★ MB
    I've been coming to this dealership on and off for about 25 years. Many of the same people are still there, so it seems they not only take care of their customers, they take care of their staff. There are, of course, new people from time to time -- such as Dylan -- but they all seem to be as competent and friendly as the familiar fac | Read Full Review
    8/5/2024 12:00:00 AM | DealerRater
  • ★★★★★ MARGOT2
    Very helpful, and great communication. I feel confident in bringing my car in for service | Read Full Review
    8/5/2024 12:00:00 AM | DealerRater
  • ★★★★★ Kim.Roth
    Quick and expedited service with helpful reminders for next required maintenance and upcoming recall updates. | Read Full Review
    8/5/2024 12:00:00 AM | DealerRater
  • ★★★★★ Chris
    Great dealership, great people, and would highly recommend them for all of your VW needs! | Read Full Review
    8/5/2024 12:00:00 AM | DealerRater
  • ★★★★★ Captjack
    Great experience. Dylan was extremely helpful! | Read Full Review
    8/4/2024 12:00:00 AM | Google
  • ★★★★★ jeanetteveloz16
    Excellent customer service! Great advise! Did not feel rush in any way … Perfect location… and I end up buying a Tiguan that I Love?????? so far!! | Read Full Review
    8/3/2024 12:00:00 AM | DealerRater
  • ★★★★★ E. PRATT
    Very positive experience with Colonial. Dylan was responsive and kept me informed throughout the day. | Read Full Review
    8/3/2024 12:00:00 AM | DealerRater
  • ★★★★★ jeanetteveloz16
    Excellent customer service! Great advise! Did not feel rush in any way … Perfect location… and I end up buying a Tiguan that I Love?????? so far!! | Read Full Review
    8/3/2024 12:00:00 AM | Cars.com
  • ★★★★★ E. PRATT
    Very positive experience with Colonial. Dylan was responsive and kept me informed throughout the day. | Read Full Review
    8/3/2024 12:00:00 AM | Cars.com
  • ★★★★★ scoy3134
    Great customer service from begining to end ! Appreciate all tge help when i didnt know what was wrong | Read Full Review
    8/2/2024 12:00:00 AM | Cars.com
  • ★★★★★ handcraftedredmug
    I am glad that we were able to finally get the back ordered part to fix my car. Dylan is very friendly and helpful. | Read Full Review
    8/2/2024 12:00:00 AM | Cars.com
  • ★★★★★ scoy3134
    Great customer service from begining to end ! Appreciate all tge help when i didnt know what was wrong | Read Full Review
    8/2/2024 12:00:00 AM | DealerRater
  • ★★★★★ handcraftedredmug
    I am glad that we were able to finally get the back ordered part to fix my car. Dylan is very friendly and helpful. | Read Full Review
    8/2/2024 12:00:00 AM | DealerRater
  • ★★★★★ Roberta Obrien
    | Read Full Review
    8/2/2024 12:00:00 AM | Google
  • ★★★★★ Melissa Leone
    Very polite, answered all of my questions, professional. | Read Full Review
    8/2/2024 12:00:00 AM | Google
  • ★★★★★ Lori Phinney
    | Read Full Review
    8/1/2024 12:00:00 AM | Google
  • ★★★★★ Kimberly Roth
    | Read Full Review
    8/1/2024 12:00:00 AM | Google
  • ★★★★★ jag626
    Bill was great as usual! He kept me apprised of the status of repairs and service being done. | Read Full Review
    8/1/2024 12:00:00 AM | DealerRater
  • ★★★★★ ALANRDAILEY
    Work completed on time. Rather disturbing noise from the rear of the car was brake issue. New rotors, pads and calipers made things as quiet as they should be | Read Full Review
    8/1/2024 12:00:00 AM | DealerRater
  • ★★★★★ RJLHeureux
    I knew exactly what I wanted when I entered the dealership. Kevin, Pierre & Brendan helped me to get exactly that! I highly recommend Colonial Volkswagen. I am loving my new Atlas! | Read Full Review
    8/1/2024 12:00:00 AM | DealerRater
  • ★★★★★ RJLHeureux
    I knew exactly what I wanted when I entered the dealership. Kevin, Pierre & Brendan helped me to get exactly that! I highly recommend Colonial Volkswagen. I am loving my new Atlas! | Read Full Review
    8/1/2024 12:00:00 AM | Cars.com
  • ★★★★★ ALANRDAILEY
    Work completed on time. Rather disturbing noise from the rear of the car was brake issue. New rotors, pads and calipers made things as quiet as they should be | Read Full Review
    8/1/2024 12:00:00 AM | Cars.com
  • ★★★★★ jag626
    Bill was great as usual! He kept me apprised of the status of repairs and service being done. | Read Full Review
    8/1/2024 12:00:00 AM | Cars.com
  • ★★★★★ lkmitchell
    Excellent dealer. Everyone was extremely helpful and they really went beyond to meet our needs. | Read Full Review
    7/31/2024 12:00:00 AM | Cars.com
  • ★★★★★ kdickhaut
    It goes a long way to be nice and helpful. My family and I are VW family. 4 from Westborough and 2 from private sales | Read Full Review
    7/31/2024 12:00:00 AM | Cars.com
  • ★★★★★ marco.dececco0
    Bill provided very helpful and straightforward service. All went well with no problem or delays | Read Full Review
    7/31/2024 12:00:00 AM | Cars.com
  • ★★★★★ marco.dececco0
    Bill provided very helpful and straightforward service. All went well with no problem or delays | Read Full Review
    7/31/2024 12:00:00 AM | DealerRater
  • ★★★★★ kdickhaut
    It goes a long way to be nice and helpful. My family and I are VW family. 4 from Westborough and 2 from private sales | Read Full Review
    7/31/2024 12:00:00 AM | DealerRater
  • ★★★★★ lkmitchell
    Excellent dealer. Everyone was extremely helpful and they really went beyond to meet our needs. | Read Full Review
    7/31/2024 12:00:00 AM | DealerRater
  • ★★★★★ Paul Hurd
    Always a pleasure dealing with these people. Have worked with them over the years and have never had an unkind word or excuses that didn’t add up. | Read Full Review
    7/31/2024 12:00:00 AM | Google
  • ★★★★★ Sarah Coy
    Great customer service , from the moment i walked into the service department , till the time Jon walked me out to my car! | Read Full Review
    7/31/2024 12:00:00 AM | Google
  • ★★★★★ JPRAY13
    Easy drop off and pick up, great communication, and the video from the technician was awesome (and something I’ve never seen before.) | Read Full Review
    7/30/2024 12:00:00 AM | DealerRater
  • ★★★★★ JPRAY13
    Easy drop off and pick up, great communication, and the video from the technician was awesome (and something I’ve never seen before.) | Read Full Review
    7/30/2024 12:00:00 AM | Cars.com
  • ★★★★★ Kaitlyn Moore
    Easy to work with and very transparent about everything. We purchased one car and one lease within a few weeks of each other and both experiences were great! | Read Full Review
    7/29/2024 12:00:00 AM | Cars.com
  • ★★★★★ jrou87
    Working with Patrick was fantastic! Very knowledgeable and made the process super easy! He and Kevin the sales manager is truly in it to help the customer get what the want for the best price! I couldn’t recommend them at Colonial Volkswagen enough! | Read Full Review
    7/29/2024 12:00:00 AM | Cars.com
  • ★★★★★ jrou87
    Working with Patrick was fantastic! Very knowledgeable and made the process super easy! He and Kevin the sales manager is truly in it to help the customer get what the want for the best price! I couldn’t recommend them at Colonial Volkswagen enough! | Read Full Review
    7/29/2024 12:00:00 AM | DealerRater
  • ★★★★★ Kaitlyn Moore
    Easy to work with and very transparent about everything. We purchased one car and one lease within a few weeks of each other and both experiences were great! | Read Full Review
    7/29/2024 12:00:00 AM | DealerRater
  • ★★★★★ Abigail Watkins
    I recently brought in my car to be serviced by the techs at colonial and the service was absolutely exceptional! The service manager Bill, kept me fully informed about everything going on with my car at all times and even had a technician send me a video explaining each part they were replacing on my car and why. This was probably th | Read Full Review
    7/29/2024 12:00:00 AM | Google
  • ★★★★★ Elizabeth Miller
    Excellent dealership! Everyone went beyond to get us the new car we wanted. It was a painless process and we had the new car in less than 48 hours. Highly recommend if you’re looking for a car you visit. Top notch establishment. | Read Full Review
    7/27/2024 12:00:00 AM | Google
  • ★★★★★ Anil Majmudar
    | Read Full Review
    7/27/2024 12:00:00 AM | Google
  • ★★★★★ Eddie Fisher
    Real good dealership. Great people in service and sales. Where your business and satisfaction matter. | Read Full Review
    7/27/2024 12:00:00 AM | Google
  • ★★★★★ Ryan Soldo
    The Service Team is excellent. Courteous, knowledgeable, and friendly. Use of technology (scheduling, communicating, etc) was great. Received text msgs and videos as they worked on my car to provide updates along the way. | Read Full Review
    7/26/2024 12:00:00 AM | Google
  • ★★★★★ William Sullivan
    Great service great to deal with highly recommend. | Read Full Review
    7/26/2024 12:00:00 AM | Google
  • ★★★★★ Janis Ford
    | Read Full Review
    7/26/2024 12:00:00 AM | Google
  • ★★★★★ Andrea Torri
    On time, pleasant waiting area outside with tables and chairs, courteous service manager | Read Full Review
    7/24/2024 12:00:00 AM | Google
  • ★★★★★ dealerrater_reviewer_24
    Very respectful and helpful sales team. Not pushy and were respectful of the car buying process from a buyer perspective. Super helpful and made sure I felt comfortable with the purchase and was happy with the experience. Overall great experience. | Read Full Review
    7/24/2024 12:00:00 AM | DealerRater
  • ★★★★★ varcouette
    Excellent customer service, Mr. Marc Schoenhammer went above and beyond in assisting me in the purchase of my vehicle. Very helpful and dedicated to the full satisfaction of the customer., before and after the sale. | Read Full Review
    7/24/2024 12:00:00 AM | DealerRater
  • ★★★★★ dealerrater_reviewer_24
    Very respectful and helpful sales team. Not pushy and were respectful of the car buying process from a buyer perspective. Super helpful and made sure I felt comfortable with the purchase and was happy with the experience. Overall great experience. | Read Full Review
    7/24/2024 12:00:00 AM | Cars.com
  • ★★★★★ varcouette
    Excellent customer service, Mr. Marc Schoenhammer went above and beyond in assisting me in the purchase of my vehicle. Very helpful and dedicated to the full satisfaction of the customer., before and after the sale. | Read Full Review
    7/24/2024 12:00:00 AM | Cars.com
  • ★★★★★ Alice Gentili
    The entire experience of purchasing a new car at Colonial VW Westborough was expedient, seamless, and satisfying. As a result, I am recommending Colonial VW Westborough to everyone I encounter. All of the staff who worked with me were efficient and thorough, and I felt respected and appreciated throughout the process. Starting with m | Read Full Review
    7/23/2024 12:00:00 AM | Google
  • ★★★★★ jim weiler
    Out of town. Pothole tire blowout. Saturday. Called for appointment and was told to come on in. Quickly replaced tire. Friendly professional staff. Smooth transaction. | Read Full Review
    7/23/2024 12:00:00 AM | Google
  • ★★★★★ Diana Scott
    | Read Full Review
    7/22/2024 12:00:00 AM | Google
  • ★★★★★ Rebecca Arsenault
    | Read Full Review
    7/18/2024 12:00:00 AM | Google
  • ★★★★★ Steve Meoli
    Jon in the service dept was very clear and an excellent communicator. I thought the cost for fixing a squeaky power window mechanism was a bit exorbitant (VW ). You just feel like you have no choice but to pay for it if you want it fixed. Aside from that cost of that window related repair, very good service from the personnel. | Read Full Review
    7/16/2024 12:00:00 AM | Google
  • ★★★★★ Neal Neslusan
    quick service, kept me up to date on the completion, friendly staff | Read Full Review
    7/14/2024 12:00:00 AM | Google
  • ★★★★★ Jim Grant
    | Read Full Review
    7/14/2024 12:00:00 AM | Google
  • ★★★★★ Noah Burnett
    | Read Full Review
    7/13/2024 12:00:00 AM | Google
  • ★★★★★ Arlene Iannazzi
    Great experience! I come in from southern RI for service. That says it all!! | Read Full Review
    7/12/2024 12:00:00 AM | Google
  • ★★★★★ Howard Rappaport
    We live 1000 miles away and drive up to the area twice a year to visit family. Whenever our 2017 Tiguan needs service we plan it for when we're up in the area. Our most recent visit we worked with Dylan who was super friendly, explained everything in detail prior to service, and followed up throughout the day with updates on progres | Read Full Review
    7/10/2024 12:00:00 AM | Google
  • ★★★★★ COSENTINO.TOMM
    The service guys were great. They were honest and willing to work with me to keep costs reasonable. | Read Full Review
    7/9/2024 12:00:00 AM | DealerRater
  • ★★★★★ COSENTINO.TOMM
    The service guys were great. They were honest and willing to work with me to keep costs reasonable. | Read Full Review
    7/9/2024 12:00:00 AM | Cars.com
  • ★★★★★ Sarah Jean
    As always, great service provided from colonial!! I've been a customer for 20+ years now! Always have my cars serviced here as well as purchased. | Read Full Review
    7/8/2024 12:00:00 AM | Google
  • ★★★★★ jenniferlopez1194
    Staff was very nice and a warm welcome. service was faster than expected. everyone did a great job. I can't remember his name, but he cleaned inside my windshield. Thank you! | Read Full Review
    7/5/2024 12:00:00 AM | DealerRater
  • ★★★★★ jenniferlopez1194
    Staff was very nice and a warm welcome. service was faster than expected. everyone did a great job. I can't remember his name, but he cleaned inside my windshield. Thank you! | Read Full Review
    7/5/2024 12:00:00 AM | Cars.com
  • ★★★★★ Drew Sledge
    They were friendly communicative and fast. Everything I'd expect from a dealership | Read Full Review
    7/4/2024 12:00:00 AM | Google
  • ★★★★★ wrong customer
    You have the wrong email address. I am not your customer. Please remove this email address from your records. | Read Full Review
    7/4/2024 12:00:00 AM | DealerRater
  • ★★★★★ wrong customer
    You have the wrong email address. I am not your customer. Please remove this email address from your records. | Read Full Review
    7/4/2024 12:00:00 AM | Cars.com
  • ★★★★★ Kiara Huntress
    I have been getting my Tiguan serviced here for years. I’ve had everything from routine maintenance to major repairs done on my car here. The staff in the mechanic shop are always friendly and professional. They are great about communicating with me while my car is being serviced including via text, phone calls, and video (when neede | Read Full Review
    7/3/2024 12:00:00 AM | Google
  • ★★★★★ Erin Wilkie
    Another dealership wasn't able to service my under warranty EV. But colonial helped by coordinating towing to their service center, diagnosed the issue, and had the car ready the same day the parts came in, all while keeping me in the loop through text and phone calls. They were able to give me a loaner car as well. All around, their | Read Full Review
    7/2/2024 12:00:00 AM | Google
  • ★★★★★ Diggerhd
    Kind and understanding- insured car was repaired to the safety standard required. Available to answer any questions | Read Full Review
    6/29/2024 12:00:00 AM | DealerRater
  • ★★★★★ Diggerhd
    Kind and understanding- insured car was repaired to the safety standard required. Available to answer any questions | Read Full Review
    6/29/2024 12:00:00 AM | Cars.com
  • ★★★★★ Kevin Cummings
    Service staff was friendly. The service technician was thorough in his inspection and with the service I was as there for. Kept my car clean and was given a complimentary wash as well. Excellent experience and I will be going for all future service. | Read Full Review
    6/26/2024 12:00:00 AM | Google
  • ★★★★★ Mat T
    The service at Colonial Volkswagen in Westborough, MA. is best in class. We've owned Lexus, Acura and many other luxury brands with great service departments and none of these brands come close to the attention and level of service we receive from John Lacey at Colonial VW in Westborough MA. I'm a Service Delivery Manager and provide | Read Full Review
    6/26/2024 12:00:00 AM | Google
  • ★★★★★ IMOLNAR1
    All of the service members are knowledgeable, professional, friendly, and a pleasure to deal with. I had asked Dylan several questions both related and unrelated to the issue at hand and he provided helpful, thorough explanations which I appreciated. | Read Full Review
    6/25/2024 12:00:00 AM | DealerRater
  • ★★★★★ IMOLNAR1
    All of the service members are knowledgeable, professional, friendly, and a pleasure to deal with. I had asked Dylan several questions both related and unrelated to the issue at hand and he provided helpful, thorough explanations which I appreciated. | Read Full Review
    6/25/2024 12:00:00 AM | Cars.com
  • ★★★★★ Smartass007
    It was, overall, a great car buying experience. Scott knew the product inside and out, and he was very honest and straightforward which I found very refreshing. I had more than a couple of questions, and the process went longer than I thought, but Scott was patient and polite. This one is important: I was bugging Scott on a busy Sund | Read Full Review
    6/24/2024 12:00:00 AM | Cars.com
  • ★★★★★ Smartass007
    It was, overall, a great car buying experience. Scott knew the product inside and out, and he was very honest and straightforward which I found very refreshing. I had more than a couple of questions, and the process went longer than I thought, but Scott was patient and polite. This one is important: I was bugging Scott on a busy Sund | Read Full Review
    6/24/2024 12:00:00 AM | DealerRater
  • ★★★★★ Kirk Vanacore
    Excellent service! They found a warranty on my seven year old vehicle that I didn’t know I had and were able to do the work on my car without even charging me for the diagnostics. They saved me thousands of dollars. I have never had such a good experience at a dealership! | Read Full Review
    6/23/2024 12:00:00 AM | Google
  • ★★★★★ Cathie Wilde
    | Read Full Review
    6/23/2024 12:00:00 AM | Google
  • ★★★★★ Thomas Hidalgo
    | Read Full Review
    6/23/2024 12:00:00 AM | Google
  • ★★★★★ Almir Rodrigues Ventura
    I had an excellent experience with VW colonial Westborough, thank you! You guys are awesome! William Fallon From services was really nice and professional, he text me and explained everything was happening with the car and what they are going to do. Thanks a lot. | Read Full Review
    6/20/2024 12:00:00 AM | Google
  • ★★★★★ NIGELTPOOLE
    Top-notch service as always - Easy to schedule, easy drop-off and pick-up. No surprises, eveything as promised - | Read Full Review
    6/19/2024 12:00:00 AM | DealerRater
  • ★★★★★ NIGELTPOOLE
    Top-notch service as always - Easy to schedule, easy drop-off and pick-up. No surprises, eveything as promised - | Read Full Review
    6/19/2024 12:00:00 AM | Cars.com
  • ★★★★★ ROSMEYLINLORIETTE
    Great dealership to work with. They have an amazing team ansmd they make all of the arrangements. | Read Full Review
    6/19/2024 12:00:00 AM | Cars.com
  • ★★★★★ ROSMEYLINLORIETTE
    Great dealership to work with. They have an amazing team ansmd they make all of the arrangements. | Read Full Review
    6/19/2024 12:00:00 AM | DealerRater
  • ★★★★★ GMVANNICOLA
    Jon and Billy are a top notch team! With many options out there today for vehicle service, I will always choose the service team at this location. Fair , straightforward and always on time. | Read Full Review
    6/18/2024 12:00:00 AM | DealerRater
  • ★★★★★ Peter Girard
    Jon is very good. | Read Full Review
    6/18/2024 12:00:00 AM | Google
  • ★★★★★ GMVANNICOLA
    Jon and Billy are a top notch team! With many options out there today for vehicle service, I will always choose the service team at this location. Fair , straightforward and always on time. | Read Full Review
    6/18/2024 12:00:00 AM | Cars.com
  • ★★★★★ Ray
    Colonial has consistently provided high quality service. Shout-out to Jon Lacey who is always responsive. I like the videos that document the repair. | Read Full Review
    6/17/2024 12:00:00 AM | Cars.com
  • ★★★★★ I. Rivera
    Excellent service and clear communication as always very responsive. Best experience with a service center. | Read Full Review
    6/17/2024 12:00:00 AM | Cars.com
  • ★★★★★ Ray
    Colonial has consistently provided high quality service. Shout-out to Jon Lacey who is always responsive. I like the videos that document the repair. | Read Full Review
    6/17/2024 12:00:00 AM | DealerRater
  • ★★★★★ I. Rivera
    Excellent service and clear communication as always very responsive. Best experience with a service center. | Read Full Review
    6/17/2024 12:00:00 AM | DealerRater
  • ★★★★★ ACCOUNT1
    Dealer reached out to ask if I wanted to trade in my Taos (18 months/45K miles). I did and 24 hours later found myself in a new Jetta. Got a great APR and trade-in and straight talk through the whole process. Very satisfied! | Read Full Review
    6/16/2024 12:00:00 AM | DealerRater
  • ★★★★★ Paul Popinchalk
    Colonial has taken excellent care of our 2010 VW CC for years. Thie week they resolved2 vexing issues that have bothered us reently. One included a seat beat alarm that rand continuously even though the belt was locked in tight. A second dealt with a front turning light that showed as a failed light even though it worked fine. They a | Read Full Review
    6/16/2024 12:00:00 AM | Google
  • ★★★★★ ACCOUNT1
    Dealer reached out to ask if I wanted to trade in my Taos (18 months/45K miles). I did and 24 hours later found myself in a new Jetta. Got a great APR and trade-in and straight talk through the whole process. Very satisfied! | Read Full Review
    6/16/2024 12:00:00 AM | Cars.com
  • ★★★★★ jenpil
    As always, fantastic service! Dylan and the team deliver exceptional service. I have been there many times and will continue to go for any VW needs. Thank you. | Read Full Review
    6/14/2024 12:00:00 AM | Cars.com
  • ★★★★★ Ray
    I have has multiple repairs at Colonial and they have been done professionally each time. Jon Lacey, the service rep, has been consistently helpful and communicative. I like the video reports they do of the service. | Read Full Review
    6/14/2024 12:00:00 AM | Cars.com
  • ★★★★★ Ray Shapiro
    More repairs needed for my poor Beetle. Sigh. Service team was great. | Read Full Review
    6/14/2024 12:00:00 AM | Google
  • ★★★★★ J P
    Colonial VW has been servicing my 2002 Jetta TDI since I got it. Now with over 284K miles, they've been great helping me to determine what repairs to do to keep it safe and reliable without breaking the bank! | Read Full Review
    6/14/2024 12:00:00 AM | Google
  • ★★★★★ Ray
    I have has multiple repairs at Colonial and they have been done professionally each time. Jon Lacey, the service rep, has been consistently helpful and communicative. I like the video reports they do of the service. | Read Full Review
    6/14/2024 12:00:00 AM | DealerRater
  • ★★★★★ jenpil
    As always, fantastic service! Dylan and the team deliver exceptional service. I have been there many times and will continue to go for any VW needs. Thank you. | Read Full Review
    6/14/2024 12:00:00 AM | DealerRater
  • ★★★★★ Sarrinahahmed202
    Aamir was forthcoming, helpful, and listened to my concerns. He made my first time buying experience a lot smoother! | Read Full Review
    6/14/2024 12:00:00 AM | DealerRater
  • ★★★★★ somsyk
    Everyone was pleasant. Very helpful. Inspection sticker should have been completed at dealership but was not. But maybe there was an important reason. . | Read Full Review
    6/14/2024 12:00:00 AM | DealerRater
  • ★★★★★ somsyk
    Everyone was pleasant. Very helpful. Inspection sticker should have been completed at dealership but was not. But maybe there was an important reason. . | Read Full Review
    6/14/2024 12:00:00 AM | Cars.com
  • ★★★★★ Sarrinahahmed202
    Aamir was forthcoming, helpful, and listened to my concerns. He made my first time buying experience a lot smoother! | Read Full Review
    6/14/2024 12:00:00 AM | Cars.com
  • ★★★★★ kuya
    Westboro Colonial, sales, service representative, technicians, maintaining quality service for a dependable and safe vehicle.... | Read Full Review
    6/13/2024 12:00:00 AM | Cars.com
  • ★★★★★ kuya
    Westboro Colonial, sales, service representative, technicians, maintaining quality service for a dependable and safe vehicle.... | Read Full Review
    6/13/2024 12:00:00 AM | DealerRater
  • ★★★★★ TBUXBRIDGE
    Have always had great service. From purchase to maintance they have always been great to us | Read Full Review
    6/12/2024 12:00:00 AM | DealerRater
  • ★★★★★ DONALD_BOUCHER
    Westboro Colonial, sales, service representative, technicians, maintaining quality service for a dependable and safe vehicle. Excellent Servive Thank you DON B. | Read Full Review
    6/12/2024 12:00:00 AM | DealerRater
  • ★★★★★ Christine Emmi
    | Read Full Review
    6/12/2024 12:00:00 AM | Google
  • ★★★★★ Charlie Boyle
    Service department did an excellent job. The communication was great. | Read Full Review
    6/12/2024 12:00:00 AM | Google
  • ★★★★★ TBUXBRIDGE
    Have always had great service. From purchase to maintance they have always been great to us | Read Full Review
    6/12/2024 12:00:00 AM | Cars.com
  • ★★★★★ DONALD_BOUCHER
    Westboro Colonial, sales, service representative, technicians, maintaining quality service for a dependable and safe vehicle. Excellent Servive Thank you DON B. | Read Full Review
    6/12/2024 12:00:00 AM | Cars.com
  • ★★★★★ Johnny Casual
    Great service performed in a timely manner. Literally everyone I encountered during drop off, while I was waiting and at pickup, made me feel like a very important customer! | Read Full Review
    6/11/2024 12:00:00 AM | Google
  • ★★★★★ abellio3
    Quick and seamless. Was able to get my car in right away and get it back to me one day later. | Read Full Review
    6/10/2024 12:00:00 AM | DealerRater
  • ★★★★★ ASandi
    Amir is an amazing salesperson and is very dedicated to ensuring I got exactly what I was looking for. | Read Full Review
    6/10/2024 12:00:00 AM | DealerRater
  • ★★★★★ kwhitman08
    Appointment went well. Very easy to set up and schedule. The Service Department kept me informed every step of the way! | Read Full Review
    6/10/2024 12:00:00 AM | DealerRater
  • ★★★★★ mkws581
    I found their product knowledge and professionalism very helpful and this resulted in only 1 visit for this appointment. | Read Full Review
    6/10/2024 12:00:00 AM | DealerRater
  • ★★★★★ ASandi
    Amir is an amazing salesperson and is very dedicated to ensuring I got exactly what I was looking for. | Read Full Review
    6/10/2024 12:00:00 AM | Cars.com
  • ★★★★★ abellio3
    Quick and seamless. Was able to get my car in right away and get it back to me one day later. | Read Full Review
    6/10/2024 12:00:00 AM | Cars.com
  • ★★★★★ mkws581
    I found their product knowledge and professionalism very helpful and this resulted in only 1 visit for this appointment. | Read Full Review
    6/10/2024 12:00:00 AM | Cars.com
  • ★★★★★ kwhitman08
    Appointment went well. Very easy to set up and schedule. The Service Department kept me informed every step of the way! | Read Full Review
    6/10/2024 12:00:00 AM | Cars.com
  • ★★★★★ mike_lee_68
    Brendan was good. Sales guy not so good. Not the best experience from VW. Room for improvement. | Read Full Review
    6/10/2024 12:00:00 AM | Cars.com
  • ★★★★★ mike_lee_68
    Brendon was great. Sales guy, Scott Bregnard, was terrible. I almost didn’t buy the car because the experience with dealing with Scott. Very unprofessional. | Read Full Review
    6/10/2024 12:00:00 AM | Cars.com
  • ★★★★★ mike_lee_68
    Brendon was great. Sales guy, Scott Bregnard, was terrible. I almost didn’t buy the car because the experience with dealing with Scott. Very unprofessional. | Read Full Review
    6/10/2024 12:00:00 AM | DealerRater
  • ★★★★★ mike_lee_68
    Brendan was good. Sales guy not so good. Not the best experience from VW. Room for improvement. | Read Full Review
    6/10/2024 12:00:00 AM | DealerRater
  • ★★★★★ Ken Cox
    I feel like the service advisor made it extremely easy for me to get the work done that my car clearly needed, when it needed it. Jon offered for me to drop my Passat off while picking up my Golf, saving me a trip and the hassle of getting a ride from my kids. | Read Full Review
    6/8/2024 12:00:00 AM | Google
  • ★★★★★ shardool.jain
    Kevin/Patrick/Brendon were amazing and made the whole car buying experience hassle free. Sincere thanks to Colonia VW team. | Read Full Review
    6/7/2024 12:00:00 AM | DealerRater
  • ★★★★★ shardool.jain
    Kevin/Patrick/Brendon were amazing and made the whole car buying experience hassle free. Sincere thanks to Colonia VW team. | Read Full Review
    6/7/2024 12:00:00 AM | Cars.com
  • ★★★★★ richard.fontes
    Satisfied with the deal I was able to make with them. Happy to continue to do business with this dealership. | Read Full Review
    6/6/2024 12:00:00 AM | Cars.com
  • ★★★★★ Rob
    The dealership is great! They have a great sales team and the service department offers excellent customer service! | Read Full Review
    6/6/2024 12:00:00 AM | Cars.com
  • ★★★★★ lbchilds2001
    Friendly and courteous staff! Did not feel pressured at any point while at the dealership | Read Full Review
    6/6/2024 12:00:00 AM | Cars.com
  • ★★★★★ lbchilds2001
    Friendly and courteous staff! Did not feel pressured at any point while at the dealership | Read Full Review
    6/6/2024 12:00:00 AM | DealerRater
  • ★★★★★ Rob
    The dealership is great! They have a great sales team and the service department offers excellent customer service! | Read Full Review
    6/6/2024 12:00:00 AM | DealerRater
  • ★★★★★ richard.fontes
    Satisfied with the deal I was able to make with them. Happy to continue to do business with this dealership. | Read Full Review
    6/6/2024 12:00:00 AM | DealerRater
  • ★★★★★ Erind Muca
    I am very satisfied with the car offered to me by Mr. Ramon Almadovar, my consultant for the selection of my car, a very calm, smiling guy and, above all, very professional, I am very satisfied with the professionalism of the staff | Read Full Review
    6/6/2024 12:00:00 AM | Google
  • ★★★★★ jonathandrpofilho
    Excelente ante in al cliente me gusto trabalhar com Ramon y Alex. Deveriam de aver mas Vendedor’s que há Len espano eu português. | Read Full Review
    6/5/2024 12:00:00 AM | DealerRater
  • ★★★★★ jonathandrpofilho
    Excelente ante in al cliente me gusto trabalhar com Ramon y Alex. Deveriam de aver mas Vendedor’s que há Len espano eu português. | Read Full Review
    6/5/2024 12:00:00 AM | Cars.com
  • ★★★★★ 18rings
    Has a great experience with Marc at Colonial VW. Communication was great, process was smooth, and I was able to pick up my new ID.4 without any hassle. Would definitely recommend. | Read Full Review
    6/4/2024 12:00:00 AM | Cars.com
  • ★★★★★ 18rings
    Has a great experience with Marc at Colonial VW. Communication was great, process was smooth, and I was able to pick up my new ID.4 without any hassle. Would definitely recommend. | Read Full Review
    6/4/2024 12:00:00 AM | DealerRater
  • ★★★★★ Steve Zagami
    Thanks to Marc Schoenhammer for a great experience with the purchase of my new ID.4! No long waits at the dealership, everything was done quickly and communicated perfectly. Would definitely work with Marc again. | Read Full Review
    6/4/2024 12:00:00 AM | Google
  • ★★★★★ shoshana buck
    I just got my first car from Colonial Volkswagen in Westborough working with Scott Bregnard. Scott truly went above and beyond! He was not only amazing with listening to everything I wanted in a car but I never felt rushed or pushed into buying something. Additionally, Scott’s work ethic is really commendable. He was able to get all | Read Full Review
    6/4/2024 12:00:00 AM | Google
  • ★★★★★ trstsix
    Easy, hassle free maintenance. John was extremely helpful with all the work done. Thanks for making our appointment quick and easy! | Read Full Review
    6/3/2024 12:00:00 AM | DealerRater
  • ★★★★★ jstefanini1979
    I had a great experience with the service dept. at Colonial VW in Westboro. Everyone was informative from the advisor to the service manager to the foreman. I was kept in the loop with what was being done and and the process that was taking place. Great dealer, great team! | Read Full Review
    6/3/2024 12:00:00 AM | DealerRater
  • ★★★★★ erindmuca48
    Raimon is the person I have talked to about my car, I am very pleased with the calmness and above all a guy who calmly explained everything I am very happy with the car I have today and I did not believe that I would like it so much, the staff has been very excellent in everything, thank you | Read Full Review
    6/3/2024 12:00:00 AM | DealerRater
  • ★★★★★ erindmuca48
    Raimon is the person I have talked to about my car, I am very pleased with the calmness and above all a guy who calmly explained everything I am very happy with the car I have today and I did not believe that I would like it so much, the staff has been very excellent in everything, thank you | Read Full Review
    6/3/2024 12:00:00 AM | DealerRater
  • ★★★★★ JESSI.HOTA
    The service department personnel are professional, punctual, helpful, and patient every time I go. Very nice. | Read Full Review
    6/3/2024 12:00:00 AM | DealerRater
  • ★★★★★ melkind026117
    As usual, my experience was fantastic. The team is professional and thorough. The text message updates with video from the actual tech working on my vehicle was a nice touch. | Read Full Review
    6/3/2024 12:00:00 AM | DealerRater
  • ★★★★★ trstsix
    Easy, hassle free maintenance. John was extremely helpful with all the work done. Thanks for making our appointment quick and easy! | Read Full Review
    6/3/2024 12:00:00 AM | Cars.com
  • ★★★★★ JESSI.HOTA
    The service department personnel are professional, punctual, helpful, and patient every time I go. Very nice. | Read Full Review
    6/3/2024 12:00:00 AM | Cars.com
  • ★★★★★ melkind026117
    As usual, my experience was fantastic. The team is professional and thorough. The text message updates with video from the actual tech working on my vehicle was a nice touch. | Read Full Review
    6/3/2024 12:00:00 AM | Cars.com
  • ★★★★★ erindmuca48
    Raimon is the person I have talked to about my car, I am very pleased with the calmness and above all a guy who calmly explained everything I am very happy with the car I have today and I did not believe that I would like it so much, the staff has been very excellent in everything, thank you | Read Full Review
    6/3/2024 12:00:00 AM | Cars.com
  • ★★★★★ erindmuca48
    Raimon is the person I have talked to about my car, I am very pleased with the calmness and above all a guy who calmly explained everything I am very happy with the car I have today and I did not believe that I would like it so much, the staff has been very excellent in everything, thank you | Read Full Review
    6/3/2024 12:00:00 AM | Cars.com
  • ★★★★★ jstefanini1979
    I had a great experience with the service dept. at Colonial VW in Westboro. Everyone was informative from the advisor to the service manager to the foreman. I was kept in the loop with what was being done and and the process that was taking place. Great dealer, great team! | Read Full Review
    6/3/2024 12:00:00 AM | Cars.com
  • ★★★★★ puma72
    These guys are amazing, awesome service, they answered all my questions with enough information, and at the end gave me a good deal for my lease of the VW 2024 ID.4. If I need to buy or lease another car, for sure will be there! Thank you so much for your help, guys! | Read Full Review
    6/2/2024 12:00:00 AM | Cars.com
  • ★★★★★ puma72
    These guys are amazing, awesome service, they answered all my questions with enough information, and at the end gave me a good deal for my lease of the VW 2024 ID.4. If I need to buy or lease another car, for sure will be there! Thank you so much for your help, guys! | Read Full Review
    6/2/2024 12:00:00 AM | DealerRater
  • ★★★★★ Kathleen McCarthy
    If you’re looking to buy a car, go see Scott Bregnard at Colonial Volkswagen in Westborough!! My daughter bought a Certified Pre-Owned Tiguan from Scott who delivered FIVE-STAR+ sales service! Scott is a stellar sales consultant who took the time to educate my first-time car buying daughter on all her options. Full stop right there—n | Read Full Review
    6/2/2024 12:00:00 AM | Google
  • ★★★★★ wmac93
    Marc was a great help. Was patient and insightful in finding the right VW! Thanks. | Read Full Review
    6/1/2024 12:00:00 AM | DealerRater
  • ★★★★★ Seang827827
    Great service. Very knowledgeable and attentive. Great experience. Would recommend to anyone looking for new car. | Read Full Review
    6/1/2024 12:00:00 AM | DealerRater
  • ★★★★★ mcercone63
    Colonial VW has always been focused on the customer since I have been buying there. From sales to service always top notch. | Read Full Review
    6/1/2024 12:00:00 AM | DealerRater
  • ★★★★★ Seang827827
    Great service. Very knowledgeable and attentive. Great experience. Would recommend to anyone looking for new car. | Read Full Review
    6/1/2024 12:00:00 AM | Cars.com
  • ★★★★★ wmac93
    Marc was a great help. Was patient and insightful in finding the right VW! Thanks. | Read Full Review
    6/1/2024 12:00:00 AM | Cars.com
  • ★★★★★ mcercone63
    Colonial VW has always been focused on the customer since I have been buying there. From sales to service always top notch. | Read Full Review
    6/1/2024 12:00:00 AM | Cars.com
  • ★★★★★ JENNA.R.SANBORN
    It was easy to make an appointment. I was in and out of the dealership quickly. | Read Full Review
    5/31/2024 12:00:00 AM | Cars.com
  • ★★★★★ JENNA.R.SANBORN
    It was easy to make an appointment. I was in and out of the dealership quickly. | Read Full Review
    5/31/2024 12:00:00 AM | DealerRater
  • ★★★★★ decker_james
    I was given a clear statement of the work to be done, and had the work done nearly an hour faster than initially estimated. I appreciate the good, straightforward approach to good customer service. | Read Full Review
    5/30/2024 12:00:00 AM | DealerRater
  • ★★★★★ MikeV
    Service staff are always friendly and helpful. Really appreciate the new video tool they're using that gives you a summary of your car's service from the tech doing the work. | Read Full Review
    5/30/2024 12:00:00 AM | DealerRater
  • ★★★★★ mpichel
    Mark is amazing! Went above and beyond to help me get the car of my dreams. He even personally delivered it to my house after some trouble with insurance. Will always remain a loyal customer to VW Westborough ! | Read Full Review
    5/30/2024 12:00:00 AM | DealerRater
  • ★★★★★ Heather
    I highly suggest bringing your VW for service here. The technicians always go above and beyond to give insure your car is well taken care of. Not only are they friendly, they also make sure you’re comfortable with what your car needs work on and don’t push on any other added services. You also receive text updates and a video of what | Read Full Review
    5/30/2024 12:00:00 AM | Google
  • ★★★★★ decker_james
    I was given a clear statement of the work to be done, and had the work done nearly an hour faster than initially estimated. I appreciate the good, straightforward approach to good customer service. | Read Full Review
    5/30/2024 12:00:00 AM | Cars.com
  • ★★★★★ mpichel
    Mark is amazing! Went above and beyond to help me get the car of my dreams. He even personally delivered it to my house after some trouble with insurance. Will always remain a loyal customer to VW Westborough ! | Read Full Review
    5/30/2024 12:00:00 AM | Cars.com
  • ★★★★★ MikeV
    Service staff are always friendly and helpful. Really appreciate the new video tool they're using that gives you a summary of your car's service from the tech doing the work. | Read Full Review
    5/30/2024 12:00:00 AM | Cars.com
  • ★★★★★ GEORGIASOX2007
    I’ve been coming to Colonial VW for 26 years. Love the Colonial VW crew! | Read Full Review
    5/29/2024 12:00:00 AM | Cars.com
  • ★★★★★ stephen.kuczer
    Everything went well buying my new Jetta. Highly recommend Colonial Volkswagen of Westborough. Love driving around in my new car. | Read Full Review
    5/29/2024 12:00:00 AM | Cars.com
  • ★★★★★ GEORGIASOX2007
    I’ve been coming to Colonial VW for 26 years. Love the Colonial VW crew! | Read Full Review
    5/29/2024 12:00:00 AM | DealerRater
  • ★★★★★ stephen.kuczer
    Everything went well buying my new Jetta. Highly recommend Colonial Volkswagen of Westborough. Love driving around in my new car. | Read Full Review
    5/29/2024 12:00:00 AM | DealerRater
  • ★★★★★ nit6345
    Kevin, Sief & Brendan were very helpful & professional, received car as promised. Great experience, would recommend Colonial. | Read Full Review
    5/28/2024 12:00:00 AM | DealerRater
  • ★★★★★ Thomas Witzel
    It is a good experience when taking the Atlas in for regular maintenance, this due to Dylan and the others on the team that work together so well. Thank you. I love it when things go smoothly. | Read Full Review
    5/28/2024 12:00:00 AM | DealerRater
  • ★★★★★ Thomas Witzel
    It is a good experience when taking the Atlas in for regular maintenance, this due to Dylan and the others on the team that work together so well. Thank you. I love it when things go smoothly. | Read Full Review
    5/28/2024 12:00:00 AM | Cars.com
  • ★★★★★ nit6345
    Kevin, Sief & Brendan were very helpful & professional, received car as promised. Great experience, would recommend Colonial. | Read Full Review
    5/28/2024 12:00:00 AM | Cars.com
  • ★★★★★ M Sahin
    We had an AC failure in our Atlas. It was assessed and covered under warranty without any problems. Service team will was very professional and kept us informed on progress and handled our transportation back home. Service facilities are super accommodating and very clean. Overall, phenomenal service experience. | Read Full Review
    5/27/2024 12:00:00 AM | Cars.com
  • ★★★★★ M Sahin
    We had an AC failure in our Atlas. It was assessed and covered under warranty without any problems. Service team will was very professional and kept us informed on progress and handled our transportation back home. Service facilities are super accommodating and very clean. Overall, phenomenal service experience. | Read Full Review
    5/27/2024 12:00:00 AM | DealerRater
  • ★★★★★ jamesdmark
    Our entire experience was seamless and Marc had all of the car options available to us and our financing went quickly and without a hitch. Great experience! | Read Full Review
    5/26/2024 12:00:00 AM | DealerRater
  • ★★★★★ ellendrasser
    Aamir and Brendan were very professional. I would highly recommend Colonial. Thank You for a great experience. | Read Full Review
    5/26/2024 12:00:00 AM | DealerRater
  • ★★★★★ ellendrasser
    Aamir and Brendan were very professional. I would highly recommend Colonial. Thank You for a great experience. | Read Full Review
    5/26/2024 12:00:00 AM | Cars.com
  • ★★★★★ jamesdmark
    Our entire experience was seamless and Marc had all of the car options available to us and our financing went quickly and without a hitch. Great experience! | Read Full Review
    5/26/2024 12:00:00 AM | Cars.com
  • ★★★★★ Taralee Magaw
    | Read Full Review
    5/25/2024 12:00:00 AM | Google
  • ★★★★★ stephen.kuczer
    Great buying a new Jetta from Marc Schoenhammer. Everything went well from start to finish. | Read Full Review
    5/24/2024 12:00:00 AM | DealerRater
  • ★★★★★ George.herzii
    Dylan explained everything so well in advance. All the work was done timely as promised. | Read Full Review
    5/24/2024 12:00:00 AM | DealerRater
  • ★★★★★ George.herzii
    Dylan explained everything so well in advance. All the work was done timely as promised. | Read Full Review
    5/24/2024 12:00:00 AM | Cars.com
  • ★★★★★ stephen.kuczer
    Great buying a new Jetta from Marc Schoenhammer. Everything went well from start to finish. | Read Full Review
    5/24/2024 12:00:00 AM | Cars.com
  • ★★★★★ fxwdbnd
    Always great service. Follows up! Let me know the status of my service without being asked! | Read Full Review
    5/23/2024 12:00:00 AM | Cars.com
  • ★★★★★ fxwdbnd
    Always great service. Follows up! Let me know the status of my service without being asked! | Read Full Review
    5/23/2024 12:00:00 AM | DealerRater
  • ★★★★★ Atlas19
    Shelby was helpful coordinating an appointment with me despite my hectic schedule. Jon was great at explaining the service and giving advice for if a flat tire happens again to help save time (waiting for a response from the tire insurance company took forever). Overall it was a good experience and I’ll return in the future! | Read Full Review
    5/22/2024 12:00:00 AM | DealerRater
  • ★★★★★ cpitsi
    The service department provided excellent customer service. Very responsive and everything was done promptly. Would highly recommend. | Read Full Review
    5/22/2024 12:00:00 AM | DealerRater
  • ★★★★★ richard_kataza
    Customer Service Rep Jon was very assuring. Keith the Mechanic sent me an Audio video explaining the diagnosis and what will be fixed. | Read Full Review
    5/22/2024 12:00:00 AM | DealerRater
  • ★★★★★ SHANNON.MARTELOCK
    Everyone at the dealership was very helpful and courteous. The process was very quick and easy. Highly recommend this dealership to anyone! | Read Full Review
    5/22/2024 12:00:00 AM | DealerRater
  • ★★★★★ Bronwyn Claise
    | Read Full Review
    5/22/2024 12:00:00 AM | Google
  • ★★★★★ richard_kataza
    Customer Service Rep Jon was very assuring. Keith the Mechanic sent me an Audio video explaining the diagnosis and what will be fixed. | Read Full Review
    5/22/2024 12:00:00 AM | Cars.com
  • ★★★★★ SHANNON.MARTELOCK
    Everyone at the dealership was very helpful and courteous. The process was very quick and easy. Highly recommend this dealership to anyone! | Read Full Review
    5/22/2024 12:00:00 AM | Cars.com
  • ★★★★★ Atlas19
    Shelby was helpful coordinating an appointment with me despite my hectic schedule. Jon was great at explaining the service and giving advice for if a flat tire happens again to help save time (waiting for a response from the tire insurance company took forever). Overall it was a good experience and I’ll return in the future! | Read Full Review
    5/22/2024 12:00:00 AM | Cars.com
  • ★★★★★ cpitsi
    The service department provided excellent customer service. Very responsive and everything was done promptly. Would highly recommend. | Read Full Review
    5/22/2024 12:00:00 AM | Cars.com
  • ★★★★★ michelle paquette
    My husband took my car for service and he said "I will take your car anytime it needs to be serviced." I think that sums up VW Westborough! The waiting room is spacious and offers lots of workspace if you are trying to get things done while your car is being worked on. The staff are so friendly and helpful. We've never had such consi | Read Full Review
    5/21/2024 12:00:00 AM | Cars.com
  • ★★★★★ Stephen Kuczer
    Everything went well, staff is very friendly and helpful. Nice experience buying a new car at this dealership. | Read Full Review
    5/21/2024 12:00:00 AM | Google
  • ★★★★★ michelle paquette
    My husband took my car for service and he said "I will take your car anytime it needs to be serviced." I think that sums up VW Westborough! The waiting room is spacious and offers lots of workspace if you are trying to get things done while your car is being worked on. The staff are so friendly and helpful. We've never had such consi | Read Full Review
    5/21/2024 12:00:00 AM | DealerRater
  • ★★★★★ cwrice
    Unlike other dealerships I have used in the past, which are like going to dentist, a painful experience. Going to Colonial VW is a pleasant experience, I am greeted by a friendly and professional advisor who takes the time to listen to my concerns. Than interpret them and review what he has written down for a job ticket. A fair accur | Read Full Review
    5/20/2024 12:00:00 AM | DealerRater
  • ★★★★★ cwrice
    Unlike other dealerships I have used in the past, which are like going to dentist, a painful experience. Going to Colonial VW is a pleasant experience, I am greeted by a friendly and professional advisor who takes the time to listen to my concerns. Than interpret them and review what he has written down for a job ticket. A fair accur | Read Full Review
    5/20/2024 12:00:00 AM | Cars.com
  • ★★★★★ Rfprince
    Aamir what is the key to the sale. He made us comfortable and set up a drive in a red GLI. We are going to buy it until the next day. He found us the car we came for the Black GLI. He found answers to the questions that he couldn’t answer. Unfortunately he had no control over the disappointing allowance for the Arteon. He Continue an | Read Full Review
    5/20/2024 12:00:00 AM | Cars.com
  • ★★★★★ Rfprince
    Aamir what is the key to the sale. He made us comfortable and set up a drive in a red GLI. We are going to buy it until the next day. He found us the car we came for the Black GLI. He found answers to the questions that he couldn’t answer. Unfortunately he had no control over the disappointing allowance for the Arteon. He Continue an | Read Full Review
    5/20/2024 12:00:00 AM | DealerRater
  • ★★★★★ Nadia Boujrada
    | Read Full Review
    5/18/2024 12:00:00 AM | Google
  • ★★★★★ regina.pialtos
    Everyone was courteous and helpful every step of the way. Appreciated the time and explanations given about the service involved as well. | Read Full Review
    5/17/2024 12:00:00 AM | DealerRater
  • ★★★★★ thanaslara
    These guys were great. Patrick helped me and throughout the entire process he was very attentive and made sure to answer any questions I had through the whole thing. I promise you these guys are amazing and they genuinely just want to help. Can’t thank them enough for everything that they’ve done for me to make this car buying experi | Read Full Review
    5/17/2024 12:00:00 AM | DealerRater
  • ★★★★★ thanaslara
    These guys were great. Patrick helped me and throughout the entire process he was very attentive and made sure to answer any questions I had through the whole thing. I promise you these guys are amazing and they genuinely just want to help. Can’t thank them enough for everything that they’ve done for me to make this car buying experi | Read Full Review
    5/17/2024 12:00:00 AM | Cars.com
  • ★★★★★ regina.pialtos
    Everyone was courteous and helpful every step of the way. Appreciated the time and explanations given about the service involved as well. | Read Full Review
    5/17/2024 12:00:00 AM | Cars.com
  • ★★★★★ LEONDM14
    Love this place. Always kind and accommodating and great service. Would recommend to a friend. | Read Full Review
    5/16/2024 12:00:00 AM | Cars.com
  • ★★★★★ LEONDM14
    Love this place. Always kind and accommodating and great service. Would recommend to a friend. | Read Full Review
    5/16/2024 12:00:00 AM | DealerRater
  • ★★★★★ mguerriero71
    The staff are great, Kevin is amazing and not pushy. Thank you for all your hard work Marc Did a great job working with us and we will definitely be buying from them again thank you. Wood very much Highly recommend buying a car from Colonial Volkswagen in Westborough! | Read Full Review
    5/15/2024 12:00:00 AM | DealerRater
  • ★★★★★ REHMCK
    Have always been very satisfied with the service I have received at Colonial. Bill as usual was very helpful. | Read Full Review
    5/15/2024 12:00:00 AM | DealerRater
  • ★★★★★ Jon.g
    Dylan was very helpful and attentive when I arrived and until I left. Costumer service was great and facility was clean with fresh coffee options while I waited. | Read Full Review
    5/15/2024 12:00:00 AM | DealerRater
  • ★★★★★ snjohndro01
    Had to do my 20,000mi service and it was phenomenal. The team was very transparent about updates concerning my service and vehicle. Furthermore, I stated that I wanted to go get my nails done while my car was in the shop and they kindly offered to drive me to my desired location! It was the best service and hospitality I have ever re | Read Full Review
    5/15/2024 12:00:00 AM | DealerRater
  • ★★★★★ Jon Gallardo
    | Read Full Review
    5/15/2024 12:00:00 AM | Google
  • ★★★★★ R Shap
    Service was quick, I was kept informed along the way and the service dept sent me an Uber to pick up my car once ready. | Read Full Review
    5/15/2024 12:00:00 AM | Google
  • ★★★★★ Harold
    Great buying experience and always go back for service. I definitely recommend their sales and service departments. | Read Full Review
    5/15/2024 12:00:00 AM | Google
  • ★★★★★ Marco De Cecco
    An awesome experience. Great team and a very smooth workflow. | Read Full Review
    5/15/2024 12:00:00 AM | Google
  • ★★★★★ Jon.g
    Dylan was very helpful and attentive when I arrived and until I left. Costumer service was great and facility was clean with fresh coffee options while I waited. | Read Full Review
    5/15/2024 12:00:00 AM | Cars.com
  • ★★★★★ snjohndro01
    Had to do my 20,000mi service and it was phenomenal. The team was very transparent about updates concerning my service and vehicle. Furthermore, I stated that I wanted to go get my nails done while my car was in the shop and they kindly offered to drive me to my desired location! It was the best service and hospitality I have ever re | Read Full Review
    5/15/2024 12:00:00 AM | Cars.com
  • ★★★★★ REHMCK
    Have always been very satisfied with the service I have received at Colonial. Bill as usual was very helpful. | Read Full Review
    5/15/2024 12:00:00 AM | Cars.com
  • ★★★★★ mguerriero71
    The staff are great, Kevin is amazing and not pushy. Thank you for all your hard work Marc Did a great job working with us and we will definitely be buying from them again thank you. Wood very much Highly recommend buying a car from Colonial Volkswagen in Westborough! | Read Full Review
    5/15/2024 12:00:00 AM | Cars.com
  • ★★★★★ mcercone63
    I have had nothing but great experiences with Colonial VW. From the start of negotiations, right down to the service department they all care about the customer and making sure they have a great experience. | Read Full Review
    5/14/2024 12:00:00 AM | Cars.com
  • ★★★★★ mcercone63
    I have had nothing but great experiences with Colonial VW. From the start of negotiations, right down to the service department they all care about the customer and making sure they have a great experience. | Read Full Review
    5/14/2024 12:00:00 AM | DealerRater
  • ★★★★★ WENDYPEVCO
    Great service! Great communication, and the bill was as estimated. It started raining so hard while I was there - Jon brought my car inside so I could avoid the rain! Thanks!! | Read Full Review
    5/13/2024 12:00:00 AM | DealerRater
  • ★★★★★ WENDYPEVCO
    Great service! Great communication, and the bill was as estimated. It started raining so hard while I was there - Jon brought my car inside so I could avoid the rain! Thanks!! | Read Full Review
    5/13/2024 12:00:00 AM | Cars.com
  • ★★★★★ cjh582x
    I can’t say enough good things about this service department! Accommodating, a pleasure to deal with and reasonable pricing! Five stars!! | Read Full Review
    5/12/2024 12:00:00 AM | Cars.com
  • ★★★★★ cjh582x
    I can’t say enough good things about this service department! Accommodating, a pleasure to deal with and reasonable pricing! Five stars!! | Read Full Review
    5/12/2024 12:00:00 AM | DealerRater
  • ★★★★★ Frank Truscott
    Bill was great keeping me updated on the process of some significant warranty work on my AllTrack. They were thorough in the work and the entire process was smooth for me. | Read Full Review
    5/11/2024 12:00:00 AM | Google
  • ★★★★★ Wendy Peverill-Conti
    Just went in for a service and oil change. Everyone is so nice at the service counter. Job was fast and was as quoted. It was POURING down when the job was done and Jon went and brought my car inside for me to leave! THAT's service! | Read Full Review
    5/10/2024 12:00:00 AM | Google
  • ★★★★★ Sarah Skoletsky
    nice people on the phone and at the service desk | Read Full Review
    5/10/2024 12:00:00 AM | Google
  • ★★★★★ Elizabeth Simone
    Jon was extremely helpful throughout the entire process for a recall and fix under the warranty. He helped troubleshoot a rocky interaction and continued to stay in contact the entire time. He sent periodic texts, provided a vehicle loaner, and even sent a video of what they did, found, and areas that were not of concern. | Read Full Review
    5/10/2024 12:00:00 AM | Google
  • ★★★★★ bc01752
    Service is always great to work with.and communication is also pretty pretty pretty good. | Read Full Review
    5/10/2024 12:00:00 AM | DealerRater
  • ★★★★★ michellestjean21074
    From the moment I walked in I was impressed with how I was treated. Nobody was pushy and all my questions got answered. Everything was also done in a timely manner. | Read Full Review
    5/10/2024 12:00:00 AM | DealerRater
  • ★★★★★ michellestjean21074
    From the moment I walked in I was impressed with how I was treated. Nobody was pushy and all my questions got answered. Everything was also done in a timely manner. | Read Full Review
    5/10/2024 12:00:00 AM | Cars.com
  • ★★★★★ bc01752
    Service is always great to work with.and communication is also pretty pretty pretty good. | Read Full Review
    5/10/2024 12:00:00 AM | Cars.com
  • ★★★★★ suzanne.g.roberts
    Awesome experience. Everyone was helpful, attentive and friendly. It was a great first experience and my first Volkswagen! | Read Full Review
    5/9/2024 12:00:00 AM | Cars.com
  • ★★★★★ tim.keator
    Great support from Jon and the crew - helpful and informative. Love the coffee and the WIFI too | Read Full Review
    5/9/2024 12:00:00 AM | Cars.com
  • ★★★★★ suzanne.g.roberts
    Awesome experience. Everyone was helpful, attentive and friendly. It was a great first experience and my first Volkswagen! | Read Full Review
    5/9/2024 12:00:00 AM | DealerRater
  • ★★★★★ tim.keator
    Great support from Jon and the crew - helpful and informative. Love the coffee and the WIFI too | Read Full Review
    5/9/2024 12:00:00 AM | DealerRater
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