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Fitzgerald Volkswagen of Frederick

★★★★★(28)read reviews

114 Baughmans Ln, Frederick, MD 21702

(301) 703-9075 Ask About Our Service Specials!

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Service Offers

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No Charge Battery Test*Click Here for Details
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No Charge Installation with the Purchase of a Genuine VW Pollen Filter or Engine Air Filter*Click Here for Details
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$5 Off Front Wiper Blade Replacement*Click Here for Details
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$129.95 Oil and Filter Service*Click Here for Details
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$20 Off Genuine VW Brake Pad and Rotor Replacement*Click Here for Details
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Get a 15% rebate by mail¹⁵ via a Volkswagen Visa® Prepaid Card¹⁶ (up to $300) when you purchase select Volkswagen Accessories between 07.01.26 and 09.30.26.
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$20 Off Set of Four Tires*Click Here for Details
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SiriusXM: Enjoy SiriusXM in your vehicle and on the SXM App¹⁹Click for details

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Business Hours

Mon: 7:00 AM - 6:00 PMTues: 7:00 AM - 6:00 PMWed: 7:00 AM - 6:00 PMThur: 8:00 AM - 8:00 PMFri: 7:00 AM - 6:00 PMSat: 8:00 AM - 3:00 PMSun: Closed

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Volkswagen Quality and expertise at a real value.

No one knows Volkswagen vehicles better than Volkswagen-Certified Technicians. Every factory-trained tech has the hands-on experience to know your car inside and out. When it comes to service, Oklahoma City Volkswagen has everything your Volkswagen needs, including knowledge of the service your car needs throughout its lifetime.

Expert Service Proprietary VW diagnostics and tools in the hands of qualified experts.
Daily Convenience Flexible hours. Online scheduling. Service Xpress.
Genuine VW Parts Identical to the factory originals, for uncompromised VW performance.
VW Accessories Designed to fit your VW model—and your lifestyle—beautifully.

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Customer Reviews

★★★★★ Aubrey Hopkins
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4/21/2026 12:00:00 AM | Google
★★★★★ Frederick Stieff
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4/14/2026 12:00:00 AM | Google
★★★★★ Heather August
This is specifically about the service department. Not the guy at the desk, he has excellent customer service. I had an appointment for an oil change and tire rotation. The calendar download from them had blocked 30 mins on my calendar. After asking when I arrived, I was told it would be 2 hours. Thank goodness I didn't have anywher | Read Full Review
3/26/2026 12:00:00 AM | Google
★★★★★ Far S
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3/3/2026 12:00:00 AM | Google
★★★★★ A. J.
A service advisor by the name of George, decided to allow his tech to drive my vehicle to west virginia martinsburg, without notifying me. Shortly after techline authorize them to put mileage on my vehicle, just to resimulate the on going issue on my vehicle. The only way I found out, was through my dashcam & VW app alerting me of m | Read Full Review
3/2/2026 12:00:00 AM | Google
★★★★★ LaDawn Patterson
My salesman Victor had myself in and out in less than hour and half . Had great know of the vehicle I wanted he,helped me get what I wanted without hesitation or price changes. He told me exactly what it was and it was that. He helped me get the new Kia telluride fully loaded | Read Full Review
2/28/2026 12:00:00 AM | Google
★★★★★ Hadley Property Holdings
Called to have a key made for a newly purchased VW vehicle. The gentleman in the service department was very helpful, making the appointment to have the key programmed and informing me that I needed to pay for the key prior to my appointment. I also informed service that I wanted to have my vehicle serviced there and purchase an exte | Read Full Review
2/27/2026 12:00:00 AM | Google
★★★★★ Kathleen Montgomery
I had an excellent experience buying my Golf GTI from Fitzgerald VW, especially with Destiny. She was transparent, personable, and authentic from the start. This was the only dealership that provided the information I requested upfront, making the process easy and stress-free. The team didn’t push unnecessary add-ons, and a very help | Read Full Review
2/11/2026 12:00:00 AM | Google
★★★★★ Rushabh Kamdar
I want to take a moment to share an absolutely positive, fantastic, and amazing experience we had purchasing our 2026 Atlas Peak Edition from Fitzgerald Volkswagen in Frederick. From start to finish, the team exceeded every expectation. Our salesperson, Reese, was outstanding. Hands down the best sales professional I’ve worked with i | Read Full Review
2/4/2026 12:00:00 AM | Google
★★★★★ Terry Stratoudakis
Good sales people. That’s it. They do not know their job and if you complain they find a way to make it your fault. They sell cars, they should know things like plate holders to be installed or to ask if we have tags already. They do not return messages or calls after the sale, they got paid. | Read Full Review
2/1/2026 12:00:00 AM | Google
★★★★★ Jacob M
After purchasing a car from this dealership, I would search high and low for a comparable car at another dealer before ever returning. What went well? My wife wanted to get a new car and that mission was accomplished. What could use improvement? Pictures and inventory online could be accurate. Discussed a deal with the sales departme | Read Full Review
12/4/2025 12:00:00 AM | Google
★★★★★ Rick Kuhlman
Amazing customer service from drop thru pick-up | Read Full Review
12/1/2025 12:00:00 AM | Google
★★★★★ Hans Leurdijk
completely satisfied | Read Full Review
12/1/2025 12:00:00 AM | Google
★★★★★ Kharl Barri
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12/1/2025 12:00:00 AM | Google
★★★★★ F S
Wow!! the lady representative for Volkswagen service was very rude, Their prices are so much more expensive than WV of Hagerstown, at Hagerstown the said cost me $200 for installation front brake & router but in Frederick she said front brake and router is 2 hours job to only install & they charge $150 per hour,so $300 only for fr | Read Full Review
12/1/2025 12:00:00 AM | Google
★★★★★ Michael Johnson
My experience with Fitzgerald was excellent! George was my service advisor, and he informed me every step of the way my car was with you guys. The car was recieving a new engine and was there for almost 2 months waiting for the engine to arrive, and although it was a long time, George let me know every time when it will possibly be r | Read Full Review
11/1/2025 12:00:00 AM | Google
★★★★★ crystal brumwell
Their service department is great to work with. I have had some minor problems with my new car and they have have been very proactive in helping me address the issue | Read Full Review
10/4/2025 12:00:00 AM | Google
★★★★★ Jennifer N.
I have given this dealership two chances, and I have had poor experiences both times. I do feel the majority of this negative experience was due to working with James in the Mazda department. I drive a VW and both visits was put with him for my needs. He is not customer service oriented, doesn't understand or seem to care about co | Read Full Review
10/4/2025 12:00:00 AM | Google
★★★★★ Adam Lloyd
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10/1/2025 12:00:00 AM | Google
★★★★★ lito caraballo
Very pleased with the service and employee’s there friendly great attitude very clean service center great experience!!! | Read Full Review
9/4/2025 12:00:00 AM | Google
★★★★★ Mary Ann Buckley
I was treated very well, from the Sales Manager, Brandon, Sales Associate, Shannon and the Finance Manager, Luba. Thank you for making the car buying experience stress free and fun! | Read Full Review
9/1/2025 12:00:00 AM | Google
★★★★★ Ashleigh Morgan
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9/1/2025 12:00:00 AM | Google
★★★★★ Chad B
Chris, Morvin, James, Gustavo and Kim is amazing but the entire staff there are amazing also! They take good care of you every time and they clearly explain everything to you about your vehicle service ! Best place to go always a great experience and over the top service | Read Full Review
9/1/2025 12:00:00 AM | Google
★★★★★ Melissa Evangelista
This location has been incredibly frustrating when it comes to getting services done. I called about an issue with my wheel locks, and while the parts department provided one answer, the service department disagreed and directed me to appointments. I found myself being transferred multiple times, only to eventually get disconnected. | Read Full Review
9/1/2025 12:00:00 AM | Google
★★★★★ auryel bile
Special thanks to John and Rob. JOHN KNOWS what hes doing... always coming through ..... | Read Full Review
8/4/2025 12:00:00 AM | Google
★★★★★ Charles Kadel
My wife Frances and I were very pleased with the way Brenna Nonaka managed the entire purchasing process. She did an excellent demonstration of all the features available on the vehicle. Explained the dashboard layout and the functions of all the driving controls. Explained the computer display and how to navigate it and the features | Read Full Review
8/1/2025 12:00:00 AM | Google
★★★★★ Michael Dutzer
We had a car for a few years that started having some issues, so we brought it in to Fitzgerald VW for a diagnosis. The service team was thorough and helpful throughout the process. In the end, we decided to trade the vehicle in, and I’m so glad we did. James, Bobby, and Jackie made the entire experience smooth and efficient. They go | Read Full Review
8/1/2025 12:00:00 AM | Google
★★★★★ Nick
Originally I rated my experience with Fitzgerald VW highly. This was primarily due to our experience with our Sales Advisor, who was wonderful. I maintain this portion of my review. However, the rest of the buying experience has completely deterred me from purchasing a vehicle here again. There were issues with the Finance departmen | Read Full Review
8/1/2025 12:00:00 AM | Google

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