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★★★★★ jackiepaige0331

My experience with Antwerpin VW was wonderful as soon as I walked in the door someone was there to greet me, my question was answered they took care of all my needs and put me in a brand new car | Read Full Review

7/30/2021 12:00:00 AM | DealerRater

★★★★★ lindsaybee

Really enjoyed getting my dream car with Nick. Super laid back, enjoyable experience. It was not a pressure sale, took the time to walk me through options and coincidentally found EXACTLY what I was looking for. Would recommend Nick 100%! | Read Full Review

7/29/2021 12:00:00 AM | DealerRater

★★★★★ Shay Richardson

Purchased a used car that had issues approximately 24 hours later. The General Manager (Yancey) implied that it was our fault and when asked how can we fix the issue, he offered no assistance and seemed to be extremely defensive. I understand that used cars can have issues but their lack of professionalism, customer service and commo | Read Full Review

7/29/2021 12:00:00 AM | Google

★★★★★ amshiplet

Sam was great helping me get into a new Tiguan! Very friendly and professional and he kept the process fun! He is incredibly knowledgeable about VWs and all of the features on the car. Great salesman!! | Read Full Review

7/26/2021 12:00:00 AM | DealerRater

★★★★★ pianoplayer100

I was very impressed about the entire sales process, I felt as if the staff was going to make sure that I would get a vehicle. | Read Full Review

7/26/2021 12:00:00 AM | DealerRater

★★★★★ Diana Hernandez

Exceptional work, perfect customer service and fast service. Max helped us with all our requests and explained everything. We got a great deal thanks to him. We are very happy with our purchase. | Read Full Review

7/26/2021 12:00:00 AM | DealerRater

★★★★★ alankeitz1981

Very friendly. Nick was incredibly helpful and knowledgeable. Got us in the car we wanted at the payment we wanted. Would definitely recommend Antwerpen VW | Read Full Review

7/20/2021 12:00:00 AM | DealerRater

★★★★★ tlc829

Nick was incredibly friendly and helpful! He was very thorough in his explanation of all the features of the vehicles and lead my into the perfect SUV for my needs | Read Full Review

7/20/2021 12:00:00 AM | DealerRater

★★★★★ suntyams

Nick was a delight. Got me in the perfect car with exceptional terms. If you need a car, see Nick! Visit him today, no regrets! | Read Full Review

7/15/2021 12:00:00 AM | DealerRater

★★★★★ Bestwes51 Jetta s

He is a very good salesperson did everything he could to get me into the car I would recommend him to any of my friends | Read Full Review

7/12/2021 12:00:00 AM | DealerRater

★★★★★ Charlene Wainright

Purchased a vehicle from this place and they deducted $3,500 off my trade then I seen Jack commercials that guaranteed at least 100% for your trade. Really?? Then my hard tags came in and they had them for almost a week and did not call me. Last but most important my jeep was supposed to be in MY name as we were trading MY vehicle T | Read Full Review

7/7/2021 12:00:00 AM | Google

★★★★★ Tanner

Mr Nick made the whole car buying process very easy and professional. He could also answer any questions I had about the vehicle, as he is very knowledgeable. He has also answered every question I have had since owning the vehicle! | Read Full Review

7/6/2021 12:00:00 AM | DealerRater

★★★★★ Stephen Sussman

Daughters car serviced | Read Full Review

7/6/2021 12:00:00 AM | Google

★★★★★ Brewski520

Nick is the man! I would recommend him 1000x over. He works hard for customers, and is very knowledgeable. Thanks for speedy friendly service, Nick! | Read Full Review

6/29/2021 12:00:00 AM | DealerRater

★★★★★ Chandler Oboyle

Shouldn't lie to the customer and say just an oil change is going to take 90 mins then have me waiting 2 hrs I didn't want my car washed just the oil change and to not be sitting here two hrs . Tell your customers Accurate times and stop lying to them shouldn't have to wait 2 hours after being told it's only gonna take an hour and a | Read Full Review

6/21/2021 12:00:00 AM | Google

★★★★★ damety1911

Nick was incredible from the initial phone call….never made me feel like the sale was all that mattered and i was not even going into the dealership believing with my credit i could or would get approved…..He was honest from the start and i appreciated that greatly…..friendly-professional-knowledgeable | Read Full Review

6/20/2021 12:00:00 AM | DealerRater

★★★★★ Mike Saan

Called about a car that they had that had the price marked out and said call for price. I called they said the sticker price was what it is and that it. Then the sales person hung up on me. Called back the GM Armando Graham answered and he was better but said they wouldn't take anything off the price even that Sheehy VW had the same | Read Full Review

6/17/2021 12:00:00 AM | Google

★★★★★ Shirley

Nick was awesomely friendly and professional at the same time. At no time did he make me feel like he was stringing me along just to sell a vehicle. I would go to Nick again to purchase a vehicle also refer him to friends and family. Thanks Nick | Read Full Review

6/4/2021 12:00:00 AM | DealerRater

★★★★★ Onur Gul

They are not honest / straightforward people. They bait you in with one price and then when you decide to buy the vehicle they bump it up considerably. In our case they added $2000 vehicle reconditioning fee and $1000 outside financing fee. We were paying cash. When I asked why they were charging outside financing fee while we were p | Read Full Review

5/26/2021 12:00:00 AM | Google

★★★★★ Keana

Nick was AMAZING! He made my dreams come true with this car! The process was easy, he worked with me. Kudos to him! 5 star rating! | Read Full Review

5/24/2021 12:00:00 AM | DealerRater

★★★★★ cooley hottboxx

| Read Full Review

5/23/2021 12:00:00 AM | Google

★★★★★ Hollie Pierce

Great experience from the moment we walked in to the moment we drove away in our new car! Make sure to see Sam he will take great care of you, he's personable, knowledgeable and will make you feel like you've been long time friends! Super quick and easy signing process with Chris. This may be our first Volkswagen but surely not our l | Read Full Review

5/6/2021 12:00:00 AM | Google

★★★★★ Tegh Khuman

We were assisted by Damir who provided a great experience with lots of details. Pricing was very straightforward and reasonable. | Read Full Review

5/3/2021 12:00:00 AM | Google

★★★★★ sdownes86

Derrick communicated with me for months and once I was finally ready to come in he got me the exact car I wanted! Great experience! | Read Full Review

5/1/2021 12:00:00 AM | DealerRater

★★★★★ pbraxton

Thanks to Derrick. Helping me getting into this Hyundai Tucson. I appreciate his help for understanding what type of vehicle I need for myself. Thanks again.. | Read Full Review

4/29/2021 12:00:00 AM | DealerRater

★★★★★ N DiAngelo

Found a Volkswagen we have been looking for online at Antwerpen. Upon arrival the salesman was courteous and showed us the 2 vehicles we were interested in. After picking one we liked we went in and sat down to talk. After the salesman could not find the vehicle on the dealers website ( we found it on cars.com). He talked to his mana | Read Full Review

4/27/2021 12:00:00 AM | Google

★★★★★ Liane Kittrell

I had a great experience with Damir getting my new VW. The process was simple, the test drive was great, and we left the lot with competitive pricing, financing, and a wonderful new vehicle for our family. | Read Full Review

4/24/2021 12:00:00 AM | Google

★★★★★ Jennanorvell

Very friendly and helpful staff. We got in and out fairly quickly and walked out with a new (to us) car that's clean and in great shape. Thanks for the help Derrick :) | Read Full Review

4/16/2021 12:00:00 AM | DealerRater

★★★★★ Areynolds1220

Great Experience with. Nick B. and Bryon. The car we purchased happened to be one the sales manager had become fond of. The sale and process went smoothly Nick ensured us we were making a great purchase by sharing his personal experience driving is own VW’s over the years and reassuring us the reliability. Bryon went the extra mile t | Read Full Review

4/7/2021 12:00:00 AM | DealerRater

★★★★★ The Peacheys

Had outstanding customer service from Damir when we purchased two cars this week. His knowledge and professional attitude made these purchases painless and easy! He is a credit to the dealership! ! | Read Full Review

4/2/2021 12:00:00 AM | Google

★★★★★ altoclef77

The salesperson I worked with was Nick. He was friendly, knowledgeable about the cars, and professional. I would highly recommend Nick when looking for a car. | Read Full Review

3/31/2021 12:00:00 AM | DealerRater

★★★★★ Abbey K

Nick makes purchasing a car fun and easy! Highly recommended if you want an enjoyable and fun car shopping experience! Do yourself a favor and contact Nick for help! | Read Full Review

3/31/2021 12:00:00 AM | DealerRater

★★★★★ india somer

Although I decided to purchase elsewhere for my used vehicle due to limited selections I personally wasn’t too interested in after all; the salesman S.P at this facility and his co-partner shakeria I believe was his name, where GREAT informative’s on the options they had available, their options on the vehicles I was once interested | Read Full Review

3/28/2021 12:00:00 AM | Google

★★★★★ Bowtie 1963

I do a lot of reviews most are pretty short. I went to visit Antwerpen Pasadena in search of a new car, I was quite pleased with the value of my trade considering I was trading a Chevy and was offered much less at a certified Chevy dealership as the process went on I decided on the new vehicle I wanted. I was very pleased with my sal | Read Full Review

3/23/2021 12:00:00 AM | Google

★★★★★ teonna nelson

Nick Barnes was a great help | Read Full Review

3/22/2021 12:00:00 AM | Google

★★★★★ Cwetmore1349

Friendly, informative, helpful and personable. Wouldn’t deal with anyone else. Reasonable price and good vehicles. Been working with Sam exclusively fo years now, always satisfied. | Read Full Review

3/16/2021 12:00:00 AM | DealerRater

★★★★★ Shakia Graves

Antwerpen Volkswagen Pasadena will forever be our dealership. Customer service is exceptional.Both experiences were great. Go see Sam for your next car. He made this process smooth and easy. The test drive was like old friends taking a stroll. He is awesome!! And Chris the Finance manager is awesome and gets the deal done. You won’t | Read Full Review

3/11/2021 12:00:00 AM | Google

★★★★★ Angela Porter

I absolutely LOVE my VW Atlas. Best SUV I've bought. It is spacious and has a smooth ride. It has all the bells and whistles I wanted but without the huge pricetag. I am not too tech-savvy so my salesperson Sam Serio helped me set everything up and explained everything to me. The management team was friendly and even made the car buy | Read Full Review

3/8/2021 12:00:00 AM | Google

★★★★★ Mo M

My experience working with Nick and the rest of the team was very calm. They worked with me to make sure that I was approved and was in the price range that suited me. I’m glad I came inside their office now I can ride comfortable. I’m very satisfied with nick and the staff. | Read Full Review

2/22/2021 12:00:00 AM | Google

★★★★★ Jack Will

They took care of everything. Customer service was great too | Read Full Review

2/17/2021 12:00:00 AM | Google

★★★★★ Vicious Love

Terrible customer service. I was speaking with one of the gentlemen at the front counter & one of the gentlemen who was sitting down butted into our conversation being extremely rude, attitude and everything. He should be fired. They literally tell you to go home instead because they will not talk about the price. Don't waste your ti | Read Full Review

2/16/2021 12:00:00 AM | Google

★★★★★ Hazen Arnold

Incredibly good communicators; Samantha under promised and over delivered on two different service appts. Efficient team and quality work. | Read Full Review

2/8/2021 12:00:00 AM | Google

★★★★★ Brian Sherrill

Bunch of crooks, Chris Porter with his scam to benefit hisself with his bonuses by “accidentally” adding $4000 warranty on deals. | Read Full Review

1/30/2021 12:00:00 AM | Google

★★★★★ Zwolfe

Sam was very professional. He asked me about what research I had done already about the car and filled in any blanks for me. He asked what I wanted for my trade in as well as what I wanted to pay per month. We were able to come to a deal that I was quite happy with. This was also my first time buying a car and Sam made sure this was | Read Full Review

1/19/2021 12:00:00 AM | DealerRater

★★★★★ Tathagata Dasgupta

My experience with the folks at the Antwerpen Volkswagen has been very nice. We recently bought a Volkswagen Atlas from them. This is not a review of the car. So far we have had no issues with the car and it rides like a dream. I am sure you will get hundreds of more detailed and more useful reviews of the vehicle itself in YouTube. | Read Full Review

1/9/2021 12:00:00 AM | Google

★★★★★ Grant Czerwinski

Greg was super helpful with my vehicle service | Read Full Review

1/9/2021 12:00:00 AM | Google

★★★★★ Msjma24

Came in just to see if I could get something newer, I am a repeating customer, Sam was so helpful. Love him. Come see Sam. | Read Full Review

1/2/2021 12:00:00 AM | DealerRater

★★★★★ Seth Johnson

UPDATE: After posting this review, the General Manager (Yancy Cobb) texted me about it and closed the conversation by saying “Kill urself don’t text my phone again” See screenshots below. ORIGINAL REVIEW: I would like Jack or David Antwerpen, or whomever oversees this location at a Regional level to contact me ASAP. Thank you! | Read Full Review

1/2/2021 12:00:00 AM | Google

★★★★★ Cory Smith

I went here years ago and not only did the mechanic give me the wrong diagnosis but also stole the chip out of my car. The general manager was rude. | Read Full Review

12/26/2020 12:00:00 AM | Google

★★★★★ Sherry Conway

I really enjoyed meeting and dealing with Mike at the body shop very nice and friendly guy. I will definitely ask for Mike next time. | Read Full Review

12/24/2020 12:00:00 AM | Google

★★★★★ Thuy Nguyen

Mike Martinez was amazing to work with. He was extremely professional and knowledgeable. Thank you Mike! | Read Full Review

12/14/2020 12:00:00 AM | Google

★★★★★ David Ebb

Worst car buying/dealer experience I've ever had. Beware! Found this place online while car shopping for my family. Found an SUV that seemed to fit what we were looking for. Worked with Armando ( whom we later found out was the GM) This place was 2 hours away, but we were serious buyers, so we agreed that if we loved the car we woul | Read Full Review

12/7/2020 12:00:00 AM | Google

★★★★★ Scott Parker

Nick got me in a used VW quick and easy. Helpful and friendly | Read Full Review

11/21/2020 12:00:00 AM | Google

★★★★★ Jamie Milton

Sam was extremely helpful in helping me purchase my Volkswagen Altas Cross Sport. He made the process easy and stress free. I will recommend him to anyone that is looking for a VW! | Read Full Review

11/19/2020 12:00:00 AM | DealerRater

★★★★★ Abby West

Disappointing, to put it mildly. I was very excited to find the VW I wanted at this dealer. After looking at the vehicle online for a few weeks, I finally made an appointment to come in and test drive it. Test drive went great. The salesperson asked me to yell "I love it!" when I walked in afterwards... cheesy, but ok. We go to | Read Full Review

11/14/2020 12:00:00 AM | Google

★★★★★ Mushie06

He told me he have me riding of the lot that’s what he did he was the best I can’t lie he made my day 11/11/2020 💯🦾 | Read Full Review

11/12/2020 12:00:00 AM | DealerRater

★★★★★ Mushie06

He told me he have me riding of the lot that's what he did he was the best I can't lie he made my day 11/11/2020 💯🦾 | Read Full Review

11/11/2020 12:00:00 AM | Cars.com

★★★★★ Nahathai Rainville

Cheated us. Agreed to give us 21000 total but once we signed the contract we saw that the down payment of 3000 isn’t included in that 21000. We would have gone with another dealership otherwise. We even have a screenshot of the computer that showed the right price which is why we didn’t double check. Will be filing a complaint. | Read Full Review

11/9/2020 12:00:00 AM | Google

★★★★★ Brady Ray

Will not stop harassing me, I have blocked their number now they have proceeded to call me off private numbers and leave voicemail after voicemail | Read Full Review

11/6/2020 12:00:00 AM | Google

★★★★★ Harmony V

Amazing Experience! I was able to test drive all the vehicles I wanted with no hassle! You see a large number of “Black American” Staff at this location which is a great sign since I am “Black American”. Any questions they will answer with honesty. Thanks Guys! Car Salesman: Shakir Talib-Harrison | Read Full Review

11/2/2020 12:00:00 AM | Google

★★★★★ vbolt1

Very helpful, friendly,easy to work with and extremely knowledgeable about the cars he is selling. This is the third time I've bought a car. | Read Full Review

11/1/2020 12:00:00 AM | DealerRater

★★★★★ matwag0124

Throughout the process Sam was very professional and knowledgeable. He made himself available based on my timing for the purchase. When I was ready to buy he and his colleagues (Armando and Jalen) facilitated an efficient, easy, informed experience. I recommend them to anyone interested in a Volkswagen. | Read Full Review

10/29/2020 12:00:00 AM | DealerRater

★★★★★ Roger Haynes

DO NOT BUY A VEHICLE FROM THESE GUYS. | Read Full Review

10/28/2020 12:00:00 AM | Google

★★★★★ Brandon Harwood

I would say AVOID this dealership if you are looking into purchasing a Pre-Owned car. They broke the cardinal rule in car sales, don’t bait and switch. Which is exactly what they did and I even work in the same industry! They showed one price online, I talked to them that day and the GSM and a sales person said yes, that’s the price | Read Full Review

10/23/2020 12:00:00 AM | Google

★★★★★ JehrevaB123

Great Experience! Came in for a 2017 Acura TLX but left with a 2020 Volkswagen Jetta. Which was a better deal. I love my new car! | Read Full Review

10/19/2020 12:00:00 AM | DealerRater

★★★★★ JehrevaB123

Great Experience! Came in for a 2017 Acura TLX but left with a 2020 Volkswagen Jetta. Which was a better deal. I love my new car! | Read Full Review

10/19/2020 12:00:00 AM | Cars.com

★★★★★ Katrina Williams

I would not recommend buying a car from them. I haven’t had my car for a year and the battery went up. I brought a 2019 Volkswagen Jetta just last year November. The point of buying a new car is a not to have problems. They don’t tell you after 36000 miles you need a new battery. | Read Full Review

10/15/2020 12:00:00 AM | Google

★★★★★ Bturk410

When I first arrived I was wanting a dodge Then Derrick turned me to a Volkswagen . Great salesmen and great Truck would recommend going to Antwerpen . | Read Full Review

10/14/2020 12:00:00 AM | Cars.com

★★★★★ Bturk410

When I first arrived I was wanting a dodge Then Derrick turned me to a Volkswagen . Great salesmen and great Truck would recommend going to Antwerpen . | Read Full Review

10/14/2020 12:00:00 AM | DealerRater

★★★★★ kimmcmillan.367

They were very professional in give best opportunity to purchase a care we were satisfied the with vehicle they pick out for our family ok | Read Full Review

10/9/2020 12:00:00 AM | DealerRater

★★★★★ kimmcmillan.367

They were very professional in give best opportunity to purchase a care we were satisfied the with vehicle they pick out for our family ok | Read Full Review

10/8/2020 12:00:00 AM | Cars.com

★★★★★ Eli Carmo Santos

Mike, is truly the best! He was extremely patient with me making a decision on the model to get. He has the best customer service skills and made sure we were happy and comfortable from the start to the finish. He was personable and made this a positive and painless process. I highly recommend Mike and Antwerpen dealership in Glen Bu | Read Full Review

10/6/2020 12:00:00 AM | Google

★★★★★ Tommystarr12 _

Erick is the best in the business he’ll do whatever he can do get whatever you want. He puts dreams in driveways. | Read Full Review

10/1/2020 12:00:00 AM | Google

★★★★★ DH

I worked with Derrick and it was a breeze. I found the car that I liked and wanted and he made it happen with no issues. | Read Full Review

10/1/2020 12:00:00 AM | DealerRater

★★★★★ Cos4life

I have finally found my dream car. I would like to thank Derrick for helping me make this possible. I will be back when it’s time!! | Read Full Review

9/30/2020 12:00:00 AM | DealerRater

★★★★★ lovelyblue

I want to thank Derrick Johnson for his patience, and understanding of what it takes to work with an apprehensive elderly woman. I know how indecisive I am with my list of endless questions. But some how Mr. Brown managed to answer every single one. Thank you so much for showing mastery in salesmanship for the quality vehicles of wh | Read Full Review

9/30/2020 12:00:00 AM | DealerRater

★★★★★ keithjbrown01

Derrick is very helpful and cognizant of the inventory. It’s like, he knows what you want!!! Id recommend him to anyone who visits volkswagen | Read Full Review

9/30/2020 12:00:00 AM | DealerRater

★★★★★ Reginaldablue

Great staff, great organization! I am very satisfied with my vehicle, the health that I had getting my vehicle and most importantly the network I acquired in the process. | Read Full Review

9/30/2020 12:00:00 AM | DealerRater

★★★★★ Reginaldablue

Words can’t express my satisfaction with this team of great guys over there at Antwerpen Volswagen. I am grateful to have made some great connections and learn a lot about my car. Thanks again guys. | Read Full Review

9/30/2020 12:00:00 AM | DealerRater

★★★★★ Reginaldablue

I just want to say that if you are in the market for a vehicle please check out Antwerpen Volswagen they have my stamp of approval. For what it is worth they were not looking to sell me but instead you wanted me to leave happy and that was priceless. | Read Full Review

9/30/2020 12:00:00 AM | DealerRater

★★★★★ Reginaldablue

Incredible team over there at Antwerpen! felt like I was right at home every time I walked in or spoke with someone over the phone. Derek Johnson helped make my experience worth commenting on. | Read Full Review

9/30/2020 12:00:00 AM | DealerRater

★★★★★ Wiz of Wall Street

Had an awesome experience with Antwerpen. D. Johnson was the salesman that I worked with very understanding and patient. | Read Full Review

9/30/2020 12:00:00 AM | Google

★★★★★ Thomas Morris

Earlier this month, I was looking for a used Jeep Wrangler but when I arrived, someone beat me to it. Fortunately, my sales associate Erick worked to get me into a newer model Wrangler that I didn’t know was available or within my price range. In a short amount of time, I had the keys and a clean car and have been satisfied ever sinc | Read Full Review

9/30/2020 12:00:00 AM | Google

★★★★★ B-more DjSlikk

I’ve experienced wonderful service at Antwerpen Volkswagen. If your searching in the market, I strongly recommend you see Derrick Johnson. | Read Full Review

9/30/2020 12:00:00 AM | Google

★★★★★ DEVIN JACKSON

Derick is extremely knowledgeable and gave me the best customer service experience I’ve ever received. | Read Full Review

9/30/2020 12:00:00 AM | Google

★★★★★ brandon walker

I recommend Derrick for anyone looking for a vehicle. | Read Full Review

9/30/2020 12:00:00 AM | Google

★★★★★ Alexis Hardy

Derrick!!! So good. Very respectful made my purchase easy breezy! | Read Full Review

9/30/2020 12:00:00 AM | Google

★★★★★ Courtney cole

Erick is great! Make sure you ask for him! | Read Full Review

9/30/2020 12:00:00 AM | Google

★★★★★ Shanae Turner

My experience at Antwerpen Volkswagen was nothing short of amazing! Derrick Johnson helped me a lot! He made sure I got the car I dreamt of. He was fast, patient, and very kind! Everyone was very pleasant and helpful. I would highly recommend getting your Volkswagen from Antwerpen Pasadena you won’t leave disappointed. Keep up the gr | Read Full Review

9/30/2020 12:00:00 AM | Google

★★★★★ Keith Brown

I visited volkswagen and was greeted by a very friendly and helpful, Derrick Johnson. I loved my experience and would advise anyone who visited to allow Mr Johnson to make there experience as great as mine. | Read Full Review

9/30/2020 12:00:00 AM | Google

★★★★★ Anthony Johnson

| Read Full Review

9/30/2020 12:00:00 AM | Google

★★★★★ Aliyah Hunter

While visiting Antwerpen Volkswagen a gentleman by the name of Erick Metzger was an amazing help . Very down to earth , efficient & helpful with discussing my options . Highly recommend! | Read Full Review