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Antwerpen Volkswagen
★★★★★(122)read reviews

8065 Ritchie Hwy, Pasadena, MD 21122

(410) 412-7349 Ask About Our Service Specials!

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$59.95 Oil and Filter Service¹Click Here for Details

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$20 Off Scheduled Maintenance Special⁴Click Here for Details

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$25 Off VW Economy Battery and Installation⁶Click Here for Details

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$25 Off Brake Pad Replacement Per Axle⁵Click Here for Details

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$50 Off Set of Four Tires⁸Click Here for Details

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Receive a 15% rebate when you purchase select accessories!

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$10 Off Genuine VW Pollen Filter/Engine Air Filter²Click Here for Details

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Business Hours

Mon: 7:00 AM - 6:00 PMTues: 7:00 AM - 6:00 PMWed: 7:00 AM - 6:00 PMThur: 7:00 AM - 5:00 PMFri: 7:00 AM - 6:00 PMSat: ClosedSun: Closed

Volkswagen Quality and expertise at a real value.

No one knows Volkswagen vehicles better than Volkswagen-Certified Technicians. Every factory-trained tech has the hands-on experience to know your car inside and out. When it comes to service, Antwerpen Volkswagen has everything your Volkswagen needs, including knowledge of the service your car needs throughout its lifetime.

Expert Service Proprietary VW diagnostics and tools in the hands of qualified experts.
Daily Convenience Flexible hours. Online scheduling. Service Xpress.
Genuine VW Parts Identical to the factory originals, for uncompromised VW performance.
VW Accessories Designed to fit your VW model—and your lifestyle—beautifully.

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Customer Reviews

★★★★★ Tathagata Dasgupta
My experience with the folks at the Antwerpen Volkswagen has been very nice. We recently bought a Volkswagen Atlas from them. This is not a review of the car. So far we have had no issues with the car and it rides like a dream. I am sure you will get hundreds of more detailed and more useful reviews of the vehicle itself in YouTube. | Read Full Review
1/9/2021 12:00:00 AM | Google
★★★★★ Grant Czerwinski
Greg was super helpful with my vehicle service | Read Full Review
1/9/2021 12:00:00 AM | Google
★★★★★ Msjma24
Came in just to see if I could get something newer, I am a repeating customer, Sam was so helpful. Love him. Come see Sam. | Read Full Review
1/2/2021 12:00:00 AM | DealerRater
★★★★★ Seth Johnson
UPDATE: After posting this review, the General Manager (Yancy Cobb) texted me about it and closed the conversation by saying “Kill urself don’t text my phone again” See screenshots below. ORIGINAL REVIEW: I would like Jack or David Antwerpen, or whomever oversees this location at a Regional level to contact me ASAP. Thank you! | Read Full Review
1/2/2021 12:00:00 AM | Google
★★★★★ Cory Smith
I went here years ago and not only did the mechanic give me the wrong diagnosis but also stole the chip out of my car. The general manager was rude. | Read Full Review
12/26/2020 12:00:00 AM | Google
★★★★★ Sherry Conway
I really enjoyed meeting and dealing with Mike at the body shop very nice and friendly guy. I will definitely ask for Mike next time. | Read Full Review
12/24/2020 12:00:00 AM | Google
★★★★★ Thuy Nguyen
Mike Martinez was amazing to work with. He was extremely professional and knowledgeable. Thank you Mike! | Read Full Review
12/14/2020 12:00:00 AM | Google
★★★★★ David Ebb
Worst car buying/dealer experience I've ever had. Beware! Found this place online while car shopping for my family. Found an SUV that seemed to fit what we were looking for. Worked with Armando ( whom we later found out was the GM) This place was 2 hours away, but we were serious buyers, so we agreed that if we loved the car we woul | Read Full Review
12/7/2020 12:00:00 AM | Google
★★★★★ Scott Parker
Nick got me in a used VW quick and easy. Helpful and friendly | Read Full Review
11/21/2020 12:00:00 AM | Google
★★★★★ Jamie Milton
Sam was extremely helpful in helping me purchase my Volkswagen Altas Cross Sport. He made the process easy and stress free. I will recommend him to anyone that is looking for a VW! | Read Full Review
11/19/2020 12:00:00 AM | DealerRater
★★★★★ Abby West
Disappointing, to put it mildly. I was very excited to find the VW I wanted at this dealer. After looking at the vehicle online for a few weeks, I finally made an appointment to come in and test drive it. Test drive went great. The salesperson asked me to yell "I love it!" when I walked in afterwards... cheesy, but ok. We go to | Read Full Review
11/14/2020 12:00:00 AM | Google
★★★★★ Mushie06
He told me he have me riding of the lot that’s what he did he was the best I can’t lie he made my day 11/11/2020 💯🦾 | Read Full Review
11/12/2020 12:00:00 AM | DealerRater
★★★★★ Mushie06
He told me he have me riding of the lot that's what he did he was the best I can't lie he made my day 11/11/2020 💯🦾 | Read Full Review
11/11/2020 12:00:00 AM | Cars.com
★★★★★ Nahathai Rainville
Cheated us. Agreed to give us 21000 total but once we signed the contract we saw that the down payment of 3000 isn’t included in that 21000. We would have gone with another dealership otherwise. We even have a screenshot of the computer that showed the right price which is why we didn’t double check. Will be filing a complaint. | Read Full Review
11/9/2020 12:00:00 AM | Google
★★★★★ Brady Ray
Will not stop harassing me, I have blocked their number now they have proceeded to call me off private numbers and leave voicemail after voicemail | Read Full Review
11/6/2020 12:00:00 AM | Google
★★★★★ Harmony V
Amazing Experience! I was able to test drive all the vehicles I wanted with no hassle! You see a large number of “Black American” Staff at this location which is a great sign since I am “Black American”. Any questions they will answer with honesty. Thanks Guys! Car Salesman: Shakir Talib-Harrison | Read Full Review
11/2/2020 12:00:00 AM | Google
★★★★★ vbolt1
Very helpful, friendly,easy to work with and extremely knowledgeable about the cars he is selling. This is the third time I've bought a car. | Read Full Review
11/1/2020 12:00:00 AM | DealerRater
★★★★★ matwag0124
Throughout the process Sam was very professional and knowledgeable. He made himself available based on my timing for the purchase. When I was ready to buy he and his colleagues (Armando and Jalen) facilitated an efficient, easy, informed experience. I recommend them to anyone interested in a Volkswagen. | Read Full Review
10/29/2020 12:00:00 AM | DealerRater
★★★★★ Roger Haynes
DO NOT BUY A VEHICLE FROM THESE GUYS. | Read Full Review
10/28/2020 12:00:00 AM | Google
★★★★★ Brandon Harwood
I would say AVOID this dealership if you are looking into purchasing a Pre-Owned car. They broke the cardinal rule in car sales, don’t bait and switch. Which is exactly what they did and I even work in the same industry! They showed one price online, I talked to them that day and the GSM and a sales person said yes, that’s the price | Read Full Review
10/23/2020 12:00:00 AM | Google
★★★★★ JehrevaB123
Great Experience! Came in for a 2017 Acura TLX but left with a 2020 Volkswagen Jetta. Which was a better deal. I love my new car! | Read Full Review
10/19/2020 12:00:00 AM | DealerRater
★★★★★ JehrevaB123
Great Experience! Came in for a 2017 Acura TLX but left with a 2020 Volkswagen Jetta. Which was a better deal. I love my new car! | Read Full Review
10/19/2020 12:00:00 AM | Cars.com
★★★★★ Katrina Williams
I would not recommend buying a car from them. I haven’t had my car for a year and the battery went up. I brought a 2019 Volkswagen Jetta just last year November. The point of buying a new car is a not to have problems. They don’t tell you after 36000 miles you need a new battery. | Read Full Review
10/15/2020 12:00:00 AM | Google
★★★★★ Bturk410
When I first arrived I was wanting a dodge Then Derrick turned me to a Volkswagen . Great salesmen and great Truck would recommend going to Antwerpen . | Read Full Review
10/14/2020 12:00:00 AM | Cars.com
★★★★★ Bturk410
When I first arrived I was wanting a dodge Then Derrick turned me to a Volkswagen . Great salesmen and great Truck would recommend going to Antwerpen . | Read Full Review
10/14/2020 12:00:00 AM | DealerRater
★★★★★ kimmcmillan.367
They were very professional in give best opportunity to purchase a care we were satisfied the with vehicle they pick out for our family ok | Read Full Review
10/9/2020 12:00:00 AM | DealerRater
★★★★★ kimmcmillan.367
They were very professional in give best opportunity to purchase a care we were satisfied the with vehicle they pick out for our family ok | Read Full Review
10/8/2020 12:00:00 AM | Cars.com
★★★★★ Eli Carmo Santos
Mike, is truly the best! He was extremely patient with me making a decision on the model to get. He has the best customer service skills and made sure we were happy and comfortable from the start to the finish. He was personable and made this a positive and painless process. I highly recommend Mike and Antwerpen dealership in Glen Bu | Read Full Review
10/6/2020 12:00:00 AM | Google
★★★★★ Tommystarr12 _
Erick is the best in the business he’ll do whatever he can do get whatever you want. He puts dreams in driveways. | Read Full Review
10/1/2020 12:00:00 AM | Google
★★★★★ DH
I worked with Derrick and it was a breeze. I found the car that I liked and wanted and he made it happen with no issues. | Read Full Review
10/1/2020 12:00:00 AM | DealerRater
★★★★★ Cos4life
I have finally found my dream car. I would like to thank Derrick for helping me make this possible. I will be back when it’s time!! | Read Full Review
9/30/2020 12:00:00 AM | DealerRater
★★★★★ lovelyblue
I want to thank Derrick Johnson for his patience, and understanding of what it takes to work with an apprehensive elderly woman. I know how indecisive I am with my list of endless questions. But some how Mr. Brown managed to answer every single one. Thank you so much for showing mastery in salesmanship for the quality vehicles of wh | Read Full Review
9/30/2020 12:00:00 AM | DealerRater
★★★★★ keithjbrown01
Derrick is very helpful and cognizant of the inventory. It’s like, he knows what you want!!! Id recommend him to anyone who visits volkswagen | Read Full Review
9/30/2020 12:00:00 AM | DealerRater
★★★★★ Reginaldablue
Great staff, great organization! I am very satisfied with my vehicle, the health that I had getting my vehicle and most importantly the network I acquired in the process. | Read Full Review
9/30/2020 12:00:00 AM | DealerRater
★★★★★ Reginaldablue
Words can’t express my satisfaction with this team of great guys over there at Antwerpen Volswagen. I am grateful to have made some great connections and learn a lot about my car. Thanks again guys. | Read Full Review
9/30/2020 12:00:00 AM | DealerRater
★★★★★ Reginaldablue
I just want to say that if you are in the market for a vehicle please check out Antwerpen Volswagen they have my stamp of approval. For what it is worth they were not looking to sell me but instead you wanted me to leave happy and that was priceless. | Read Full Review
9/30/2020 12:00:00 AM | DealerRater
★★★★★ Reginaldablue
Incredible team over there at Antwerpen! felt like I was right at home every time I walked in or spoke with someone over the phone. Derek Johnson helped make my experience worth commenting on. | Read Full Review
9/30/2020 12:00:00 AM | DealerRater
★★★★★ Wiz of Wall Street
Had an awesome experience with Antwerpen. D. Johnson was the salesman that I worked with very understanding and patient. | Read Full Review
9/30/2020 12:00:00 AM | Google
★★★★★ Thomas Morris
Earlier this month, I was looking for a used Jeep Wrangler but when I arrived, someone beat me to it. Fortunately, my sales associate Erick worked to get me into a newer model Wrangler that I didn’t know was available or within my price range. In a short amount of time, I had the keys and a clean car and have been satisfied ever sinc | Read Full Review
9/30/2020 12:00:00 AM | Google
★★★★★ B-more DjSlikk
I’ve experienced wonderful service at Antwerpen Volkswagen. If your searching in the market, I strongly recommend you see Derrick Johnson. | Read Full Review
9/30/2020 12:00:00 AM | Google
★★★★★ DEVIN JACKSON
Derick is extremely knowledgeable and gave me the best customer service experience I’ve ever received. | Read Full Review
9/30/2020 12:00:00 AM | Google
★★★★★ brandon walker
I recommend Derrick for anyone looking for a vehicle. | Read Full Review
9/30/2020 12:00:00 AM | Google
★★★★★ Alexis Hardy
Derrick!!! So good. Very respectful made my purchase easy breezy! | Read Full Review
9/30/2020 12:00:00 AM | Google
★★★★★ Courtney cole
Erick is great! Make sure you ask for him! | Read Full Review
9/30/2020 12:00:00 AM | Google
★★★★★ Shanae Turner
My experience at Antwerpen Volkswagen was nothing short of amazing! Derrick Johnson helped me a lot! He made sure I got the car I dreamt of. He was fast, patient, and very kind! Everyone was very pleasant and helpful. I would highly recommend getting your Volkswagen from Antwerpen Pasadena you won’t leave disappointed. Keep up the gr | Read Full Review
9/30/2020 12:00:00 AM | Google
★★★★★ Keith Brown
I visited volkswagen and was greeted by a very friendly and helpful, Derrick Johnson. I loved my experience and would advise anyone who visited to allow Mr Johnson to make there experience as great as mine. | Read Full Review
9/30/2020 12:00:00 AM | Google
★★★★★ Anthony Johnson
| Read Full Review
9/30/2020 12:00:00 AM | Google
★★★★★ Aliyah Hunter
While visiting Antwerpen Volkswagen a gentleman by the name of Erick Metzger was an amazing help . Very down to earth , efficient & helpful with discussing my options . Highly recommend! | Read Full Review
9/29/2020 12:00:00 AM | Google
★★★★★ dana coker
Erick M aka Punch BuggyErick is by far the best salesman’s. He makes miracles happen and genuinely a great person. | Read Full Review
9/29/2020 12:00:00 AM | Google
★★★★★ Wayne Alger
My car was shot, and needed a vehicle to work every day. Reached out to Erick Metzger and told him my situation and that I had looked at a vehicle on the site and wished to come see in person. Got me in the next day and sold me the vehicle I wanted for the price I wanted. It was a great experience and will be back to get my next vehi | Read Full Review
9/29/2020 12:00:00 AM | Google
★★★★★ Becky Novak
Erick was amazing. I highly recommend visiting him! | Read Full Review
9/29/2020 12:00:00 AM | Google
★★★★★ Brian Freeman
Erick M helped me buy a new VW and he walked me through the entire process and made it so easy. He even followed up with me and was very patient with all my questions and concerns! Highly recommend! | Read Full Review
9/29/2020 12:00:00 AM | Google
★★★★★ Kayla Beckman
Erick is an awesome sales person. He really puts in the time and effort into his customers and makes them feel super welcome. I would recommend him to anyone that’s looking to purchase a vehicle! | Read Full Review
9/29/2020 12:00:00 AM | Google
★★★★★ Heather Maenner
By far this is the best dealership I have been to! Erick Metzger is amazing at his job! Professional , Respectful and Honest. Highly recommend him if you are in the market for a new or used car. | Read Full Review
9/29/2020 12:00:00 AM | Google
★★★★★ Mj Fador
I just wanted to leave a review based on my personal experience with Antwerpen Volkswagen. I am in the market to purchase very soon. I have had the pleasure of dealing with Erick Metzger. He has went out of his way to give me advice and different opinions they have even though I wasn't purchasing at that moment. I have had many frien | Read Full Review
9/29/2020 12:00:00 AM | Google
★★★★★ michael wolf
Erick metzer great guy highly recommend people dealing with him when in search of there dream car | Read Full Review
9/29/2020 12:00:00 AM | Google
★★★★★ Just Jazzy
Derrick was a pleasure! Yes knowledgeable about the product and patient with any credit type. I highly recommend asking for him when you go in! | Read Full Review
9/29/2020 12:00:00 AM | Google
★★★★★ Roger Haynes
#PunchbuggyErick was awesome. Highly recommend Erick. | Read Full Review
9/29/2020 12:00:00 AM | Google
★★★★★ Jennifer Jakubowski
Erick Metzger went above and beyond for me to find my dream car. He was very professional and very patient with me. Most car salesman are in a rush to make a commission, but Erick makes sure you find exactly what you’re looking for and helps the decision making extremely easy. I highly recommend him to anyone looking to buy a car! Th | Read Full Review
9/29/2020 12:00:00 AM | Google
★★★★★ Mike Fernadez
The deals here are great, the customer service was phenomenal! Erick went out of his way to get me the best deal, and all the information I asked for, above and beyond what I expected. Go and talk to the guy with the slick beard! Highly recommend. | Read Full Review
9/29/2020 12:00:00 AM | Google
★★★★★ Reginaldablue
I had such a great buying experience at Antwerpen that I was compelled to write a review. I have never had an experience buying a vehicle as simple and smooth as this one. | Read Full Review
9/29/2020 12:00:00 AM | DealerRater
★★★★★ harpsplace
Derrick provided me with the best car shopping experience I’ve ever had. I explained my credit situation to him and he understood everything that i explained to him. His advice has helped me make advances with my credit that will soon put me position to buy a brand new VW. Thanks Derrick | Read Full Review
9/27/2020 12:00:00 AM | DealerRater
★★★★★ Slpatton1993
Derrick Johnson at Antwerpen volkswagon in pasadena gave me the most efficient, professional most knowledgeable experience for me buying my brand new 2020 tiguan! It has been my dream car for the last two years and Derrick knew all the answers to my questions got me all the best rates and deals he could for me getting my first brand | Read Full Review
9/27/2020 12:00:00 AM | DealerRater
★★★★★ Morgan T
Derrick was an absolute pleasure to work with! He went above and beyond to help me acquire the exact car I came in to purchase, which ended up needing to be transferred from another dealership, and was transparent through the whole process. He was very knowledgeable about all VW cars and walked me through all possible options in purc | Read Full Review
9/27/2020 12:00:00 AM | DealerRater
★★★★★ Ashley Freeman
I bought both of my Jetta's from AV (Erick) - and they were both the best cars I've ever owned. I specifically wanted a 5-speed in a color that wasn't available there or really anywhere, and your boy legit scoured the entire DMV and found my perfect Jetta. Now that I need more space, I can't wait to come in and see Erick for my Atl | Read Full Review
9/25/2020 12:00:00 AM | Google
★★★★★ Alexis Balbirer
I highly recommend speaking to erick in the sales department. We are very happy with our purchase. | Read Full Review
9/25/2020 12:00:00 AM | Google
★★★★★ Britney R
I highly recommend this dealership. I definitely won’t go to anyone other than Erick M!!!! | Read Full Review
9/25/2020 12:00:00 AM | Google
★★★★★ Jazmine Ellis
Eric was a great salesman. He’ll get you exactly what your asking for in a car. Great experience | Read Full Review
9/25/2020 12:00:00 AM | Google
★★★★★ Amber Coates
Erick M made buying a car feel like a breeze. He’s so polite and knowledgeable . He broke everything down in simple enough terms for me to understand. He’s not your normal “in your face” salesman. he actually cares and made sure I made the right purchase for my family. Thank you Erick | Read Full Review
9/25/2020 12:00:00 AM | Google
★★★★★ Mr.Wolf
Derrick was able to work through my situation and get me the car I wanted at the right payment as well. He was flexible and knowledgeable. Job well done! | Read Full Review
9/23/2020 12:00:00 AM | DealerRater
★★★★★ Judy
My husband and I highly recommend Sam! He was friendly, incredibly knowledgeable, and honest from the beginning. He helped us compare used options with new options, different models, and different options. He spent time before and after the sale insuring that we knew the features of our new Jetta. We shopped in Northern Virginia at | Read Full Review
9/22/2020 12:00:00 AM | DealerRater
★★★★★ Judy
My husband and I highly recommend Sam! He was friendly, incredibly knowledgeable, and honest from the beginning. He helped us compare used options with new options, different models, and different options. He spent time before and after the sale insuring that we knew the features of our new Jetta. We shopped in Northern Virginia at | Read Full Review
9/22/2020 12:00:00 AM | Cars.com
★★★★★ Vmarshall05
Great salesman that has a extensive wealth of knowledge in relation to the vehicle he sold me. Based on the interaction I had with Mr. Johnson I would def recommend a friend to buy a car from whatever dealership Mr. Johnson works at. If you want A1 service Derrick Johnson is your guy!!!! | Read Full Review
9/18/2020 12:00:00 AM | Cars.com
★★★★★ RG
Derrick has made my car buying experience one of the best. He stuck with me throughout the whole process, and made sure I got the best deal possible. Thanks again Derrick!! | Read Full Review
9/18/2020 12:00:00 AM | Cars.com
★★★★★ RG
Derrick has made my car buying experience one of the best. He stuck with me throughout the whole process, and made sure I got the best deal possible. Thanks again Derrick!! | Read Full Review
9/18/2020 12:00:00 AM | DealerRater
★★★★★ Vmarshall05
Great salesman that has a extensive wealth of knowledge in relation to the vehicle he sold me. Based on the interaction I had with Mr. Johnson I would def recommend a friend to buy a car from whatever dealership Mr. Johnson works at. If you want A1 service Derrick Johnson is your guy!!!! | Read Full Review
9/18/2020 12:00:00 AM | DealerRater
★★★★★ Mack.bridget
I would refer any of my family and friends to this dealership these guys was awesome and amazing customer service left with two vehicles not one | Read Full Review
9/16/2020 12:00:00 AM | DealerRater
★★★★★ Mack.bridget
I would refer any of my family and friends to this dealership these guys was awesome and amazing customer service left with two vehicles not one | Read Full Review
9/16/2020 12:00:00 AM | Cars.com
★★★★★ Jae Kim
Save yourself the time and trouble. The sales guy I dealt with was ok but definitely not going to give or get your the best deal. Told him not to waste my time and sat there for an hour with a number that wasn’t even worth anyone’s time. Gave the guy a number, said that’s not ideal, took it to the manager and he literally just said | Read Full Review
9/16/2020 12:00:00 AM | Google
★★★★★ Josh Rouse
Such an easy process. Very friendly and professional environment. Erick Metzger was fantastic. Will be back for sure due to his knowledge and expertise. | Read Full Review
9/15/2020 12:00:00 AM | Google
★★★★★ Drew Fitzhugh
Extremely satisfied customer here! Erick M. treated me with great professionalism, was super knowledgeable on inventory, and ensured ALL the boxes were checked in my ideal car purchase. He is not your typical pushy salesman - you can tell he genuinely cared about his customer’s satisfaction and not just a paycheck. Erick M. made the | Read Full Review
9/12/2020 12:00:00 AM | Google
★★★★★ Dontae Talbot
Erick was my salesman at the dealership again and he was very upfront with everything making sure i was comfortable and telling me in detail about the car. I took if for a test drive and i did like the car but not the color so he work to find the color i wanted even though he didn’t have to. After being there for a couple hours i was | Read Full Review
9/12/2020 12:00:00 AM | Google
★★★★★ Charm School
I considered buying a 2020 Volkswagen Jetta. Armando, Derrick and Chris were super while working on my deal. I highly recommend this dealership!! | Read Full Review
9/12/2020 12:00:00 AM | Google
★★★★★ ROMAN MIKHEEV
RUN AWAY and SAFE YOURSELF , Dealership practice double sell . They already sold the car , but still selling it to you . They run you credit and taking your personal info and deposit. Because they DON’T CARE about costumers. Than they pushing you hard different car 3 years older model . Not a good car you originally contacted them. | Read Full Review
9/12/2020 12:00:00 AM | Google
★★★★★ Brittany Johansen
I went to Volkswagen earlier this week to look at their SUV selection, particularly the Tiguan. Erick was who I had the pleasure of working with that day. He was beyond helpful with all of my questions and so personable. While I didn’t end up purchasing a Volkswagen that day it was in no way because of him or my experience with the d | Read Full Review
9/11/2020 12:00:00 AM | Google
★★★★★ Lillian Holmes
Affordable, and trustworthy business. Erick Metzger is a fantastic salesmen, he is very knowledgeable and friendly and is willing to help get you exactly what you want and need for a great price. I never felt pressured from him or Antwerpn to buy like most places do. I would highly recommend. | Read Full Review
9/10/2020 12:00:00 AM | Google
★★★★★ Heidi Hawkins
Nick Barnes made the purchase of our new Jetta a breeze! | Read Full Review
9/10/2020 12:00:00 AM | Google
★★★★★ Jasmine Young
See Punch Buggy Erick!!! He will take such great care of you!:) | Read Full Review
9/10/2020 12:00:00 AM | Google
★★★★★ Mark Bortle
If you haven't seen mr. Metzger yet for your next vehicle, I'm not quite sure what you're doing. If you're looking for a reliable, trustworthy, place to purchase your next investment, look no further. As for mr. Metzger, tell them Mark sent you | Read Full Review
9/10/2020 12:00:00 AM | Google
★★★★★ Virginia Dutt
I had a terrible experience with this dealership. I was buying my daughter's first ever car and would expect that the experience would be somewhat positive and memorable for her. But on the contrary - it was hers and mine worst experience to date. The sales person - Nick Barnes, lied to us repeatedly. He showed us a used car that | Read Full Review
9/9/2020 12:00:00 AM | Google
★★★★★ Virginia Dutt
I had a terrible experience with this dealership. I was buying my daughter's first ever car and would expect that the experience would be somewhat positive and memorable for her. But on the contrary - it was hers and mine worst experience to date. The sales person - Nick Barnes, lied to us repeatedly. He showed us a used car that | Read Full Review
9/9/2020 12:00:00 AM | Cars.com
★★★★★ jillk
Sam was great- answered all my questions and was respectful when we discussed final pricing negotiations. He even had a coworker drive my car the 30 min home (Sam following) so I could surprise my daughter! Love my new (used) Mini Cooper! 😊 | Read Full Review
8/25/2020 12:00:00 AM | DealerRater
★★★★★ PeteP
First I want to thank everyone who was involved in my car buying experience. You were all very professional and cared about my concerns. Buying a car is a big deal and it's easy to have anxiety over such a significant purchase, but the staff provided a calm and comforting environment. I want to thank Sam Serio for helping me find | Read Full Review
8/15/2020 12:00:00 AM | DealerRater
★★★★★ PeteP
First I want to thank everyone who was involved in my car buying experience. You were all very professional and cared about my concerns. Buying a car is a big deal and it's easy to have anxiety over such a significant purchase, but the staff provided a calm and comforting environment. I want to thank Sam Serio for helping me find | Read Full Review
8/15/2020 12:00:00 AM | Cars.com
★★★★★ BradS
We saw a used car listed on their site for $11,000. We called ahead to get pre approved for a loan and to get all of the details ironed out before we went to see the car. We wanted to do all of this before we went because we live 2 and a half hours away from the dealership. We got approved for a loan and they confirmed the car was $ | Read Full Review
8/6/2020 12:00:00 AM | Cars.com
★★★★★ Bradley Burbage
We saw a used car listed on their site for $11,000. We called ahead to get pre approved for a loan and to get all of the details ironed out before we went to see the car. We wanted to do all of this before we went because we live 2 and a half hours away from the dealership. We got approved for a loan and they confirmed the car was $ | Read Full Review
8/6/2020 12:00:00 AM | Google
★★★★★ Na
I was interested in a vehicle I spoke to the assistant manager numerous times we agreed on everything I was waiting for the vehicle to come out of inspection was supposed to get a call the next day didn’t get anything called in to check to see how things are going they sold a vehicle the night before and did not even have the common | Read Full Review
7/15/2020 12:00:00 AM | Cars.com
★★★★★ Chris S
By far the worst customer service. I went to buy a vehicle here and they laughed in my face. I went to the VW dealership in Catonsville and asked for the same “deal” and there were no issues. Do yourself a favor don’t go here. | Read Full Review
7/10/2020 12:00:00 AM | Google
★★★★★ carrie0880
My experience at Antwerpen with Sam was amazing. Sam was very personable and took his time explaining things and running all of the numbers that I asked for. I ended up with a great deal and he and his colleagues stayed until well after closing to help finish the deal and explain my new car to me. I can’t recommend Antwerpen and Sam | Read Full Review
7/8/2020 12:00:00 AM | DealerRater
★★★★★ Howard Thompson
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7/7/2020 12:00:00 AM | Google
★★★★★ Sheilah Wyatt
I had the most positive and rewarding experience I have ever had with a car dealership on june 24 and 25th .I went in to purchase a vehicle for my daughter and was treating.beautifully .the team there was so professional and understanding.chris porter went way beyound his duties to make my process a great success.I have never experie | Read Full Review
6/25/2020 12:00:00 AM | Google
★★★★★ Mitko Ganchev
If you ever consider buying or servicing your car there...RUN!!!! Horrendously unprofessional General Manager with attitude problems, and no customer service skills. Just about as useless is their Service Manager!!! They returned our VW with lots of cosmetic damage after being there for close to 3 months. Service was completed at | Read Full Review
6/22/2020 12:00:00 AM | Google
★★★★★ plmanning73
Erick Metzger was great! He was honest and found the perfect car for me. I will always buy a car from him. Very much appreciated | Read Full Review
6/14/2020 12:00:00 AM | DealerRater
★★★★★ Jeremiah Laurier
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6/7/2020 12:00:00 AM | Google
★★★★★ Jarred Bender
My wife took her chevy cruise diesel there to look at a 2016 jetta, a cruz diesel she daily drives every day to work.......and the wonderful salesman named Erick said the person that appraised the car decided to say they could only offer her 2k for it "because it has a noise from the engine" well genius its a diesel sooooooooooo its | Read Full Review
6/4/2020 12:00:00 AM | Google
★★★★★ Cooper Clarkin
Overall a great dealership and great experience. We had Erik and he showed my wife and I the VW Passat and VW Tiguan. Very knowledgeable and polite staff, great selection of vehicles, and nice showroom. | Read Full Review
6/2/2020 12:00:00 AM | Google
★★★★★ sara sorrells
I bought a 2020 Volkswagen Jetta today. Best experience I have ever had purchasing a vehicle. Everyone was super nice and worked with me to get the monthly payment I needed. I highly recommend this dealership!! | Read Full Review
5/23/2020 12:00:00 AM | Google
★★★★★ ajbartlinski3
Very thorough. Sam answered each question that I had in great detail. Smooth process from the time I walked in the door. Great sales person | Read Full Review
5/23/2020 12:00:00 AM | DealerRater
★★★★★ wcoreyb23
This is the 2nd vehicle we’ve purchased from Sam in 10 months. He’s a straight shooter when it comes to sales and he’s very knowledgeable about the vehicles. Armando and Sam worked with us and were able to get a deal done. We will be back when it’s time to buy another vehicle 👍 | Read Full Review
5/22/2020 12:00:00 AM | DealerRater
★★★★★ danikab1058
Darrick Johnson did a really good job selling me and my wife new cars. I would recommend him to anyone that needs a new car | Read Full Review
5/22/2020 12:00:00 AM | DealerRater
★★★★★ maggie_marie906
all of the gentlemen at this dealership were all helpful and patient with me, specifically Sam! He is super knowledgeable of all the cars and he looks out for what you want out of a car. This is my first Volkswagen and I think I’m hooked! Thank you!! | Read Full Review
5/21/2020 12:00:00 AM | DealerRater
★★★★★ Katie
After taking my $3k deposit, they sold the car behind my back. After a week, I cannot get my deposit back and no one will talk to me. See you in court. Hopefully jail. | Read Full Review
5/21/2020 12:00:00 AM | Cars.com
★★★★★ Sukhvir Singh
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5/6/2020 12:00:00 AM | Google
★★★★★ Christina Rudy
My boyfriend and I went in to check out the brand new 2019 VW Jetta r-line and it was an awesome first car experience! We made an appointment that morning and when we got there, they immediately let us test drive the car. Everything was quick, easy and most importantly transparent. Our salesman Sam really worked with us to understand | Read Full Review
5/2/2020 12:00:00 AM | Google
★★★★★ Paul Anderson
This is the second time that my wife and I have gone car shopping thinking that we were going to buy a certain car, only to find one that we liked a little more upon arriving at the dealership. We went to Antwerpen to test drive a 2017 VW Tiguan, which we really liked, but then we discovered a 2017 VW Golf Alltrack S. Derrick Jo | Read Full Review
5/1/2020 12:00:00 AM | Google
★★★★★ Robert Allenbaugh
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4/28/2020 12:00:00 AM | Google
★★★★★ Kaitlin Jacobs
Best car experience I’ve ever had. Took days to talk my mom into going to a reputable dealer for her WELL needed new car. After talking with Erick he was able to give us all the information we needed and my mom couldn’t be happier. We went to look at a Jeep and left with a 2020 Jetta. My mom was smiling ear to ear (behind a mask Ofco | Read Full Review
4/24/2020 12:00:00 AM | Google
★★★★★ Erica Williams
I will never do business with this dealership again. From the beginning everything was either wrong or false information. This has been a horrible experience and the only remotely positive thing I can say is that we got a decent price on our vehicle. The night my husband and I purchased the vehicle (2/14), we asked more than once to | Read Full Review
3/13/2020 12:00:00 AM | Google
★★★★★ Darlene Wentworth
Purchased a VW Passat 4 years ago from Eric Decided to trade in. Purchased a 2020 Tiguan from Eric again he was very helpful and friendly and worked with us to get close to the payment we were comfortable with. Service Dept has been great in the past 4 years dealing with them and the financial dept the final step they are very helpf | Read Full Review
2/26/2020 12:00:00 AM | Google
★★★★★ Herbal_ Panda
Worked with Asante. He was very knowledgeable and personable. Great customer service! | Read Full Review
2/20/2020 12:00:00 AM | Google
★★★★★ josh brown
We had a pretty good buying experience. But that’s where the good things ended. Constantly calling and asking about trading in my car, and the service department is a racket... they said I needed breaks/rotors, but after a second opinion they actually would have passed MD state inspection.. just my experience. | Read Full Review
2/20/2020 12:00:00 AM | Google
★★★★★ Hunter Voss
I went to Antwerpen VW to test drive a Toyota Avalon as they were the closest dealer that had one for sale on their lot. The car was listed for $25k, well above market value, so I did what any reasonable person would do. After test driving I made them an offer of $17,500, which is approximately what the car is worth. The manager | Read Full Review
2/12/2020 12:00:00 AM | Google

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