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Heritage Volkswagen Catonsville

★★★★★(54)read reviews

6624 Baltimore National Pike, Baltimore, MD 21228

(410) 402-1154 Ask About Our Service Specials!

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Business Hours

Mon: 7:30 AM - 7:00 PMTues: 7:30 AM - 7:00 PMWed: 7:30 AM - 7:00 PMThur: 7:30 AM - 7:00 PMFri: 7:30 AM - 7:00 PMSat: 7:30 AM - 3:00 PMSun: Closed

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Customer Reviews

★★★★★ vasquezjanet6
I always receive great customer service when I come to this dealership. All the staff take their time to explain what’s going on with your car, and the waiting area is nice enough to wait/get some work done. Shoutout to Lynese! She was great. | Read Full Review
11/15/2024 12:00:00 AM | DealerRater
★★★★★ dilanrojas727
Special shout outs to Maurice for his help through the entire process. Wouldn’t have been able to do it without him. | Read Full Review
11/14/2024 12:00:00 AM | DealerRater
★★★★★ Hhassi.1290
Biggest racist xxx pervert thief liar dishonest fraud scam hates colored and gays evil evil | Read Full Review
11/10/2024 12:00:00 AM | Cars.com
★★★★★ Llamallord
Excellent customer service, a very smooth purchase experience. We’d definitely come back again for a future purchase. | Read Full Review
11/9/2024 12:00:00 AM | DealerRater
★★★★★ MarkF
Extremely poor experience with Heritage Toyota Catonsville. Brought my Tacoma Truck in for routine oil change and tire rotation which has 18,500 miles and was recommended for $1000 to have front & rear brakes replaced. Discussed my concerns with Ali who recommended to bring back and we'll take a look along with service manage. Which | Read Full Review
11/8/2024 12:00:00 AM | Cars.com
★★★★★ MyleStoneRealty _
I've been coming here off and on for service since 2016. The service is good once I get in but I can't get an appointment! I've left several messages with the service department over the last week for a call back and crickets...I just tried scheduling online and they went to check the schedule and left me hanging. Does anybody answe | Read Full Review
11/3/2024 12:00:00 AM | Google
★★★★★ Sendeeb
Mohamed Aweis at Heritage heritage was so pleasant us introduce us to a professional sales agent Monir. We are very happy with our purchase and we will recommend families and friends. | Read Full Review
11/2/2024 12:00:00 AM | Cars.com
★★★★★ j_pancholi2000
Great service by sales manager Mohammad and Alexa. Happy with the service and treatment!! Thanks | Read Full Review
10/30/2024 12:00:00 AM | Cars.com
★★★★★ ehemon002
A dealership with better services than its competitors is a good sign and salesperson Krushang Patel is very helpful. | Read Full Review
10/29/2024 12:00:00 AM | Cars.com
★★★★★ davidleeheadley1972
I had a horrible experience with the manager Caroline and the salesperson Moussa. I had an appointment to see Farooq, who now is gone. I had purchased a car previously from him, and was scheduled to see him. I went online to look at cars, preparing myself for my appointment. I entered my email address, and was contacted by the manage | Read Full Review
10/29/2024 12:00:00 AM | DealerRater
★★★★★ A Duffy
We had a positive experience working with Stephen. He helped us consider our options and patiently answered all of our questions. The other people at the dealership that we interacted with were all kind and helpful. | Read Full Review
10/28/2024 12:00:00 AM | DealerRater
★★★★★ rrunkle2
Great experience with buying my first Subaru! I already knew what vehicle I wanted and sales consultant Moussa Sirleaf simplified the process of trading in my old car and purchasing my new vehicle. It was a pleasure to work with Moussa Sirleaf. The particular vehicle I wanted was not on the dealership’s lot inventory, but sales manag | Read Full Review
10/25/2024 12:00:00 AM | DealerRater
★★★★★ Mike K
Great to work with, popped in and they were able to help me pretty quickly. | Read Full Review
10/19/2024 12:00:00 AM | DealerRater
★★★★★ bntiamoah
I totaled my vehicle and was recommended to Mr. Akinola. He was very concerned about my health and not the sales. He is a true professional | Read Full Review
10/19/2024 12:00:00 AM | Cars.com
★★★★★ Kaliyah Pendergrass (KP)
My new 2024 Volkswagen Cross Sport is everything I dreamed of and more! The sleek black-on-black design, moonroof, and rims make this SUV standout on the road. Inside, the cabin is spacious, modern, and ideal for my needs, while the tech upgrades, especially compared to my previous 2022 Taos, are fantastic. The enhanced safety featur | Read Full Review
10/18/2024 12:00:00 AM | Google
★★★★★ Nate J
The dealership is clean and the service department is efficient. It's nice they also provide water, coffee, and snacks while you wait. | Read Full Review
10/15/2024 12:00:00 AM | DealerRater
★★★★★ Robert M Rea Jr
| Read Full Review
10/15/2024 12:00:00 AM | Google
★★★★★ Nodao2019
Mr. Akinola is the GOAT. He was very patient and attentive. I never felt that I was treated bad just because I am a female | Read Full Review
10/15/2024 12:00:00 AM | Cars.com
★★★★★ Katpower58
I purchased a 2024 Prius Prime in February 2024 and had a recall notice which warned that the rear passenger door could possibly open while the car was in motion. I made an appointment for service and brought my car in early this morning and was told the parts were there and I would have my car by COB. However, I received a call @ 4: | Read Full Review
10/12/2024 12:00:00 AM | Cars.com
★★★★★ Stephenkankam1991
James is the best. If you are in need of a vehicle please go see him. He took great care of me and my friend. He is highly recommended | Read Full Review
10/11/2024 12:00:00 AM | Cars.com
★★★★★ ELOISEJACKSON2
As always I received the best service ever from Heritage Subaru today. I always leave knowing they care. Thank you Mr. Emil and team. | Read Full Review
10/11/2024 12:00:00 AM | DealerRater
★★★★★ WIGGYWIGTON
Pretty easy experience. I already knew what vehicle i wanted. Communicatuon was pretty good. Was worried that the car was sold becuase it was removed from the online ad but was readvertise a day later. Salesman contacted me and ensured the car was still available so our almost 2 hour drive was worth it. The deal really came down to p | Read Full Review
10/9/2024 12:00:00 AM | DealerRater
★★★★★ Derek
When I needed help they all disappeared because nobody wanted to help. They sold me a car that they did not even know about But I still accepted the car. My financial advisor did not tell me the full price of things before I brought them. Overall performance was terrible. | Read Full Review
10/7/2024 12:00:00 AM | Cars.com
★★★★★ keithbeaty51
Mr Calvin Parnell made the process of purchasing a vehicle a pleasant experience. He was knowledgeable and a great communicator! He explained everything so it was understandable. | Read Full Review
10/6/2024 12:00:00 AM | Cars.com
★★★★★ keithbeaty51
Very straightforward and professional, pleasant experience overall, all of the folks were friendly and helpful. | Read Full Review
10/6/2024 12:00:00 AM | Cars.com
★★★★★ verda
Hello, I bought a car couple of weeks ago. The agent was very helpful. He understands what we are looking for and find the car under our budget. We really appreciate it. Thanks | Read Full Review
10/6/2024 12:00:00 AM | Cars.com
★★★★★ bcpv.love
Best experience ever!! First time buying a car, and I loved my experience. Everybody was so patient and understanding. Jessi always cared and was so attentive and nice!!! LOVE THIS DEALERSHIP!!! LOVED JESSSSSIIIIIII!!!! | Read Full Review
10/6/2024 12:00:00 AM | DealerRater
★★★★★ mgpv0109
very kind, very patient and attentive people. Jessica was super quick, very patient, funny and even helped up with the baby when we had to sign documents. 1000% would go back just off my experience there. | Read Full Review
10/5/2024 12:00:00 AM | DealerRater
★★★★★ saaadah514
I had only gone for a quote, due to Patel’s great service as well as Nancy, I left with a car on the same day. Thank you. | Read Full Review
10/5/2024 12:00:00 AM | Cars.com
★★★★★ soumadeepb842
I went there to buy a used car. Krushang was super helpful and he gave me all the clarification I wanted. I would like to thank him and the finance team for a smooth buying experience throughout. | Read Full Review
10/5/2024 12:00:00 AM | Cars.com
★★★★★ Cargs
Great Manager and would get you deal you want. He manages team very well. Would highly recommend | Read Full Review
10/5/2024 12:00:00 AM | Cars.com
★★★★★ singh.gaurav1405
Great Manager and would get you deal you want. He manages team very well. Would highly recommend | Read Full Review
10/5/2024 12:00:00 AM | Cars.com
★★★★★ Lynsay
Honestly the people were all really nice, I will say that. But I went for service, had appointment, and was there waiting for hours. I was told not as many techs on Saturday.... But if by appointment that should be taken into account. 3 hours for a scheduled oil change is ridiculous and I will not be returning. | Read Full Review
10/5/2024 12:00:00 AM | Google
★★★★★ Prinith
I came on Monday (Sept 30th) to make an extra key (My car is a 2017 Toyota RAV4). Then I went and spoke to Service Advisor Marcos Olivero. He gives me and appointment for Tuesday (Oct 1st) at 11 am. I take a half day from my work place and take my car on Tuesday as scheduled at 11 am. I wait in the waiting area till 2.45 (almost 4 ho | Read Full Review
10/5/2024 12:00:00 AM | Cars.com
★★★★★ evanmsmith123
James is very helpful and is always determined to make the customer happy. He is very personable and easy to work with | Read Full Review
10/3/2024 12:00:00 AM | Cars.com
★★★★★ Wilkins720
They above and beyond to make me happy for the vehicle I wanted , very great staff | Read Full Review
10/3/2024 12:00:00 AM | Cars.com
★★★★★ romeekars101
The best service Hamza is so professional good job thank Hamza Shah keep it up | Read Full Review
10/3/2024 12:00:00 AM | Cars.com
★★★★★ Danny Rankin
James was an amazing help with the entire process and was extremely thorough. He was punctual with updates on the process. The best experience ive ever had buying a car. | Read Full Review
10/3/2024 12:00:00 AM | Cars.com
★★★★★ collinepps
Robert was very professional, and kept me up-to-date with the vehicles arrival time. | Read Full Review
10/2/2024 12:00:00 AM | Cars.com
★★★★★ CariMW87
Mr. Mohammed and Robert were both so amazing. I appreciate their patience and care and delivering exactly what I needed. They truly may be impossible possible! | Read Full Review
10/1/2024 12:00:00 AM | Cars.com
★★★★★ VERNORSGINGERALE
Heritage was great. Went in to test drive some used Foresters and walked out with a new 2025. Paris and Nick worked with me to find a way to make the numbers work out. | Read Full Review
9/29/2024 12:00:00 AM | DealerRater
★★★★★ Sharaoofkhan
Mohame Aweis manager and Calvin Parnell are wonderful people and very knowledgeable about what they are doing. Go above and beyond to accommodate their customers. | Read Full Review
9/27/2024 12:00:00 AM | Cars.com
★★★★★ Rimcmiller
We had a great experience with Calvin. He was patient and knowledgeable and made our car-buying process stress-free. | Read Full Review
9/27/2024 12:00:00 AM | Cars.com
★★★★★ sindhu.gangisetty
Had a great buying experience with the sales person Trey and Manager Mohammed. Overall a good buy . Wonderful customer service. | Read Full Review
9/25/2024 12:00:00 AM | Cars.com
★★★★★ duyen9563
don't know what else to say he is 10000000% perfect. he help us a lot everything that we need | Read Full Review
9/25/2024 12:00:00 AM | Cars.com
★★★★★ Jordan Wright
Don’t service your vehicle here. Came in for simple oil change and tire rotation before my road trip to Florida. Didn’t even get an hour in before I had to pull over and call a tow. Service members didn’t fully re-attach the splash shield that’s underneath the car, causing the front half of it to come loose while I was driving highwa | Read Full Review
9/24/2024 12:00:00 AM | Google
★★★★★ sgbern
Both Missy and Nate were very helpful in the process of purchasing our new Crosstrek. We had a lot of questions and at every step they went above and beyond! | Read Full Review
9/21/2024 12:00:00 AM | DealerRater
★★★★★ AO
Dave did a great job putting me in a new Outback that fit my budget. Financing was great. Very straightforward. | Read Full Review
9/21/2024 12:00:00 AM | DealerRater
★★★★★ steve merrill
I called Queen and told her exactly what I was looking for and what I wanted to pay. She located the Tundra I wanted and got me to the price I wanted to pay. She was amazing from start to finish. | Read Full Review
9/20/2024 12:00:00 AM | Cars.com
★★★★★ luckyduck
Alexa was incredible to work with! I've been saving for a new vehicle and slowly car shopping in the meantime, so I've experienced a lot of bad dealerships and sales people. From the moment Alexa picked up the phone, to the end of the sale, she was polite, helpful, and not pushy at all. I leased from out of state and had the car ship | Read Full Review
9/18/2024 12:00:00 AM | Cars.com
★★★★★ verda
Awesome! Mr. Mohammad was excellent explaining how everything works. I’m so happy i was able to make a deal! | Read Full Review
9/17/2024 12:00:00 AM | Cars.com
★★★★★ Shawn
I received an exceptional customer experience from start to finish. I dealt with three people from the dealership and wanted to highlight how they made my experience a great one. Chris (Manager) I called in and spoke to Chris. He was pleasant and took the time to listen to my needs and address them. I did not feel rushed in anyway. | Read Full Review
9/17/2024 12:00:00 AM | Google
★★★★★ Birdhouse.promo
This is my third time actually doing a trading or buying a car from heritage Toyota dealer in Catonsville MD these people are professional. Once you walk into that car dealership you not going to walk out without buying or servicing or whatever reason you went for. You are going to be satisfied. I would encourage any one, if you want | Read Full Review
9/16/2024 12:00:00 AM | Cars.com
★★★★★ Vanessasweet21
Awesome team from the time we walked through the door Mr. Morris greeted us and asked for if we needed help and when we were not able to find the car I wanted Mr Morris and managers worked on finding and had a car the following Monday . Mr Samuel in finance was super helpful and made sure we understood process .. | Read Full Review
9/13/2024 12:00:00 AM | DealerRater

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