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Heritage Volkswagen Catonsville

Heritage Volkswagen Catonsville

★★★★★(210)read reviews
6624 Baltimore National Pike, Baltimore, MD 21228
(410) 402-1154 Ask About Our Service Specials!
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Business Hours

Mon: 7:30 AM - 7:00 PMTues: 7:30 AM - 7:00 PMWed: 7:30 AM - 7:00 PMThur: 7:30 AM - 7:00 PMFri: 7:30 AM - 7:00 PMSat: 7:30 AM - 3:00 PMSun: Closed
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Customer Reviews

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  • ★★★★★ vasquezjanet6
    I always receive great customer service when I come to this dealership. All the staff take their time to explain what’s going on with your car, and the waiting area is nice enough to wait/get some work done. Shoutout to Lynese! She was great. | Read Full Review
    11/15/2024 12:00:00 AM | DealerRater
  • ★★★★★ dilanrojas727
    Special shout outs to Maurice for his help through the entire process. Wouldn’t have been able to do it without him. | Read Full Review
    11/14/2024 12:00:00 AM | DealerRater
  • ★★★★★ Hhassi.1290
    Biggest racist xxx pervert thief liar dishonest fraud scam hates colored and gays evil evil | Read Full Review
    11/10/2024 12:00:00 AM | Cars.com
  • ★★★★★ Llamallord
    Excellent customer service, a very smooth purchase experience. We’d definitely come back again for a future purchase. | Read Full Review
    11/9/2024 12:00:00 AM | DealerRater
  • ★★★★★ MarkF
    Extremely poor experience with Heritage Toyota Catonsville. Brought my Tacoma Truck in for routine oil change and tire rotation which has 18,500 miles and was recommended for $1000 to have front & rear brakes replaced. Discussed my concerns with Ali who recommended to bring back and we'll take a look along with service manage. Which | Read Full Review
    11/8/2024 12:00:00 AM | Cars.com
  • ★★★★★ MyleStoneRealty _
    I've been coming here off and on for service since 2016. The service is good once I get in but I can't get an appointment! I've left several messages with the service department over the last week for a call back and crickets...I just tried scheduling online and they went to check the schedule and left me hanging. Does anybody answe | Read Full Review
    11/3/2024 12:00:00 AM | Google
  • ★★★★★ Sendeeb
    Mohamed Aweis at Heritage heritage was so pleasant us introduce us to a professional sales agent Monir. We are very happy with our purchase and we will recommend families and friends. | Read Full Review
    11/2/2024 12:00:00 AM | Cars.com
  • ★★★★★ j_pancholi2000
    Great service by sales manager Mohammad and Alexa. Happy with the service and treatment!! Thanks | Read Full Review
    10/30/2024 12:00:00 AM | Cars.com
  • ★★★★★ ehemon002
    A dealership with better services than its competitors is a good sign and salesperson Krushang Patel is very helpful. | Read Full Review
    10/29/2024 12:00:00 AM | Cars.com
  • ★★★★★ davidleeheadley1972
    I had a horrible experience with the manager Caroline and the salesperson Moussa. I had an appointment to see Farooq, who now is gone. I had purchased a car previously from him, and was scheduled to see him. I went online to look at cars, preparing myself for my appointment. I entered my email address, and was contacted by the manage | Read Full Review
    10/29/2024 12:00:00 AM | DealerRater
  • ★★★★★ A Duffy
    We had a positive experience working with Stephen. He helped us consider our options and patiently answered all of our questions. The other people at the dealership that we interacted with were all kind and helpful. | Read Full Review
    10/28/2024 12:00:00 AM | DealerRater
  • ★★★★★ rrunkle2
    Great experience with buying my first Subaru! I already knew what vehicle I wanted and sales consultant Moussa Sirleaf simplified the process of trading in my old car and purchasing my new vehicle. It was a pleasure to work with Moussa Sirleaf. The particular vehicle I wanted was not on the dealership’s lot inventory, but sales manag | Read Full Review
    10/25/2024 12:00:00 AM | DealerRater
  • ★★★★★ Mike K
    Great to work with, popped in and they were able to help me pretty quickly. | Read Full Review
    10/19/2024 12:00:00 AM | DealerRater
  • ★★★★★ bntiamoah
    I totaled my vehicle and was recommended to Mr. Akinola. He was very concerned about my health and not the sales. He is a true professional | Read Full Review
    10/19/2024 12:00:00 AM | Cars.com
  • ★★★★★ Kaliyah Pendergrass (KP)
    My new 2024 Volkswagen Cross Sport is everything I dreamed of and more! The sleek black-on-black design, moonroof, and rims make this SUV standout on the road. Inside, the cabin is spacious, modern, and ideal for my needs, while the tech upgrades, especially compared to my previous 2022 Taos, are fantastic. The enhanced safety featur | Read Full Review
    10/18/2024 12:00:00 AM | Google
  • ★★★★★ Robert M Rea Jr
    | Read Full Review
    10/15/2024 12:00:00 AM | Google
  • ★★★★★ Nate J
    The dealership is clean and the service department is efficient. It's nice they also provide water, coffee, and snacks while you wait. | Read Full Review
    10/15/2024 12:00:00 AM | DealerRater
  • ★★★★★ Nodao2019
    Mr. Akinola is the GOAT. He was very patient and attentive. I never felt that I was treated bad just because I am a female | Read Full Review
    10/15/2024 12:00:00 AM | Cars.com
  • ★★★★★ Katpower58
    I purchased a 2024 Prius Prime in February 2024 and had a recall notice which warned that the rear passenger door could possibly open while the car was in motion. I made an appointment for service and brought my car in early this morning and was told the parts were there and I would have my car by COB. However, I received a call @ 4: | Read Full Review
    10/12/2024 12:00:00 AM | Cars.com
  • ★★★★★ Stephenkankam1991
    James is the best. If you are in need of a vehicle please go see him. He took great care of me and my friend. He is highly recommended | Read Full Review
    10/11/2024 12:00:00 AM | Cars.com
  • ★★★★★ ELOISEJACKSON2
    As always I received the best service ever from Heritage Subaru today. I always leave knowing they care. Thank you Mr. Emil and team. | Read Full Review
    10/11/2024 12:00:00 AM | DealerRater
  • ★★★★★ WIGGYWIGTON
    Pretty easy experience. I already knew what vehicle i wanted. Communicatuon was pretty good. Was worried that the car was sold becuase it was removed from the online ad but was readvertise a day later. Salesman contacted me and ensured the car was still available so our almost 2 hour drive was worth it. The deal really came down to p | Read Full Review
    10/9/2024 12:00:00 AM | DealerRater
  • ★★★★★ Derek
    When I needed help they all disappeared because nobody wanted to help. They sold me a car that they did not even know about But I still accepted the car. My financial advisor did not tell me the full price of things before I brought them. Overall performance was terrible. | Read Full Review
    10/7/2024 12:00:00 AM | Cars.com
  • ★★★★★ keithbeaty51
    Mr Calvin Parnell made the process of purchasing a vehicle a pleasant experience. He was knowledgeable and a great communicator! He explained everything so it was understandable. | Read Full Review
    10/6/2024 12:00:00 AM | Cars.com
  • ★★★★★ keithbeaty51
    Very straightforward and professional, pleasant experience overall, all of the folks were friendly and helpful. | Read Full Review
    10/6/2024 12:00:00 AM | Cars.com
  • ★★★★★ verda
    Hello, I bought a car couple of weeks ago. The agent was very helpful. He understands what we are looking for and find the car under our budget. We really appreciate it. Thanks | Read Full Review
    10/6/2024 12:00:00 AM | Cars.com
  • ★★★★★ bcpv.love
    Best experience ever!! First time buying a car, and I loved my experience. Everybody was so patient and understanding. Jessi always cared and was so attentive and nice!!! LOVE THIS DEALERSHIP!!! LOVED JESSSSSIIIIIII!!!! | Read Full Review
    10/6/2024 12:00:00 AM | DealerRater
  • ★★★★★ mgpv0109
    very kind, very patient and attentive people. Jessica was super quick, very patient, funny and even helped up with the baby when we had to sign documents. 1000% would go back just off my experience there. | Read Full Review
    10/5/2024 12:00:00 AM | DealerRater
  • ★★★★★ saaadah514
    I had only gone for a quote, due to Patel’s great service as well as Nancy, I left with a car on the same day. Thank you. | Read Full Review
    10/5/2024 12:00:00 AM | Cars.com
  • ★★★★★ soumadeepb842
    I went there to buy a used car. Krushang was super helpful and he gave me all the clarification I wanted. I would like to thank him and the finance team for a smooth buying experience throughout. | Read Full Review
    10/5/2024 12:00:00 AM | Cars.com
  • ★★★★★ Cargs
    Great Manager and would get you deal you want. He manages team very well. Would highly recommend | Read Full Review
    10/5/2024 12:00:00 AM | Cars.com
  • ★★★★★ singh.gaurav1405
    Great Manager and would get you deal you want. He manages team very well. Would highly recommend | Read Full Review
    10/5/2024 12:00:00 AM | Cars.com
  • ★★★★★ Lynsay
    Honestly the people were all really nice, I will say that. But I went for service, had appointment, and was there waiting for hours. I was told not as many techs on Saturday.... But if by appointment that should be taken into account. 3 hours for a scheduled oil change is ridiculous and I will not be returning. | Read Full Review
    10/5/2024 12:00:00 AM | Google
  • ★★★★★ Prinith
    I came on Monday (Sept 30th) to make an extra key (My car is a 2017 Toyota RAV4). Then I went and spoke to Service Advisor Marcos Olivero. He gives me and appointment for Tuesday (Oct 1st) at 11 am. I take a half day from my work place and take my car on Tuesday as scheduled at 11 am. I wait in the waiting area till 2.45 (almost 4 ho | Read Full Review
    10/5/2024 12:00:00 AM | Cars.com
  • ★★★★★ evanmsmith123
    James is very helpful and is always determined to make the customer happy. He is very personable and easy to work with | Read Full Review
    10/3/2024 12:00:00 AM | Cars.com
  • ★★★★★ Wilkins720
    They above and beyond to make me happy for the vehicle I wanted , very great staff | Read Full Review
    10/3/2024 12:00:00 AM | Cars.com
  • ★★★★★ romeekars101
    The best service Hamza is so professional good job thank Hamza Shah keep it up | Read Full Review
    10/3/2024 12:00:00 AM | Cars.com
  • ★★★★★ Danny Rankin
    James was an amazing help with the entire process and was extremely thorough. He was punctual with updates on the process. The best experience ive ever had buying a car. | Read Full Review
    10/3/2024 12:00:00 AM | Cars.com
  • ★★★★★ collinepps
    Robert was very professional, and kept me up-to-date with the vehicles arrival time. | Read Full Review
    10/2/2024 12:00:00 AM | Cars.com
  • ★★★★★ CariMW87
    Mr. Mohammed and Robert were both so amazing. I appreciate their patience and care and delivering exactly what I needed. They truly may be impossible possible! | Read Full Review
    10/1/2024 12:00:00 AM | Cars.com
  • ★★★★★ VERNORSGINGERALE
    Heritage was great. Went in to test drive some used Foresters and walked out with a new 2025. Paris and Nick worked with me to find a way to make the numbers work out. | Read Full Review
    9/29/2024 12:00:00 AM | DealerRater
  • ★★★★★ Sharaoofkhan
    Mohame Aweis manager and Calvin Parnell are wonderful people and very knowledgeable about what they are doing. Go above and beyond to accommodate their customers. | Read Full Review
    9/27/2024 12:00:00 AM | Cars.com
  • ★★★★★ Rimcmiller
    We had a great experience with Calvin. He was patient and knowledgeable and made our car-buying process stress-free. | Read Full Review
    9/27/2024 12:00:00 AM | Cars.com
  • ★★★★★ sindhu.gangisetty
    Had a great buying experience with the sales person Trey and Manager Mohammed. Overall a good buy . Wonderful customer service. | Read Full Review
    9/25/2024 12:00:00 AM | Cars.com
  • ★★★★★ duyen9563
    don't know what else to say he is 10000000% perfect. he help us a lot everything that we need | Read Full Review
    9/25/2024 12:00:00 AM | Cars.com
  • ★★★★★ Jordan Wright
    Don’t service your vehicle here. Came in for simple oil change and tire rotation before my road trip to Florida. Didn’t even get an hour in before I had to pull over and call a tow. Service members didn’t fully re-attach the splash shield that’s underneath the car, causing the front half of it to come loose while I was driving highwa | Read Full Review
    9/24/2024 12:00:00 AM | Google
  • ★★★★★ sgbern
    Both Missy and Nate were very helpful in the process of purchasing our new Crosstrek. We had a lot of questions and at every step they went above and beyond! | Read Full Review
    9/21/2024 12:00:00 AM | DealerRater
  • ★★★★★ AO
    Dave did a great job putting me in a new Outback that fit my budget. Financing was great. Very straightforward. | Read Full Review
    9/21/2024 12:00:00 AM | DealerRater
  • ★★★★★ steve merrill
    I called Queen and told her exactly what I was looking for and what I wanted to pay. She located the Tundra I wanted and got me to the price I wanted to pay. She was amazing from start to finish. | Read Full Review
    9/20/2024 12:00:00 AM | Cars.com
  • ★★★★★ luckyduck
    Alexa was incredible to work with! I've been saving for a new vehicle and slowly car shopping in the meantime, so I've experienced a lot of bad dealerships and sales people. From the moment Alexa picked up the phone, to the end of the sale, she was polite, helpful, and not pushy at all. I leased from out of state and had the car ship | Read Full Review
    9/18/2024 12:00:00 AM | Cars.com
  • ★★★★★ verda
    Awesome! Mr. Mohammad was excellent explaining how everything works. I’m so happy i was able to make a deal! | Read Full Review
    9/17/2024 12:00:00 AM | Cars.com
  • ★★★★★ Shawn
    I received an exceptional customer experience from start to finish. I dealt with three people from the dealership and wanted to highlight how they made my experience a great one. Chris (Manager) I called in and spoke to Chris. He was pleasant and took the time to listen to my needs and address them. I did not feel rushed in anyway. | Read Full Review
    9/17/2024 12:00:00 AM | Google
  • ★★★★★ Birdhouse.promo
    This is my third time actually doing a trading or buying a car from heritage Toyota dealer in Catonsville MD these people are professional. Once you walk into that car dealership you not going to walk out without buying or servicing or whatever reason you went for. You are going to be satisfied. I would encourage any one, if you want | Read Full Review
    9/16/2024 12:00:00 AM | Cars.com
  • ★★★★★ Vanessasweet21
    Awesome team from the time we walked through the door Mr. Morris greeted us and asked for if we needed help and when we were not able to find the car I wanted Mr Morris and managers worked on finding and had a car the following Monday . Mr Samuel in finance was super helpful and made sure we understood process .. | Read Full Review
    9/13/2024 12:00:00 AM | DealerRater
  • ★★★★★ dalilacamposb
    Great dealership. Amazing customer service definitely recommend it to anyone looking in to buying a new Toyota | Read Full Review
    9/11/2024 12:00:00 AM | Cars.com
  • ★★★★★ Viraj Pillai
    Good cars | Read Full Review
    9/10/2024 12:00:00 AM | Google
  • ★★★★★ DomB
    Mohamed and his team with Monir, James, Will, and Krushang were great to work with. It's a friendly and clean dealership. | Read Full Review
    9/8/2024 12:00:00 AM | Cars.com
  • ★★★★★ andamangreg
    The level of personal attention to customers is very different here compared to other dealerships. They would go beyond the basic needs of the customer just to make you feel at home. Thank you to mohammed for treating us like family and making the transaction seamless. And to everyone who worked tirelessly to make the release of our | Read Full Review
    9/8/2024 12:00:00 AM | Cars.com
  • ★★★★★ Merlyn
    Heritage Toyota staff at Catonsville are awesome. No pressure buying a car and all employees are friendly and helpful. I got the car I wanted! | Read Full Review
    9/6/2024 12:00:00 AM | Cars.com
  • ★★★★★ dapo
    Great service. Efficient and quick processing of paperwork. They took care of all my needs. | Read Full Review
    9/5/2024 12:00:00 AM | Cars.com
  • ★★★★★ Issa1990
    Great dealership. Professional, friendly & great staff. Mohammed was a pleasure person to deal with. We had the best experience ever. I can’t really express how thankful we are with this dealership. Keep up the great work. You guys are second to none. | Read Full Review
    9/4/2024 12:00:00 AM | Cars.com
  • ★★★★★ Craig Miller
    Chris and Naz took great care of me and gave me an amazing deal on my trade in, even better than carmax. One of the few dealerships that still negotiate with their customers and work out a deal so both parties are happy. 10/10 would recommend. | Read Full Review
    9/3/2024 12:00:00 AM | Google
  • ★★★★★ mhsmith485
    Outstanding Sales Manager!!! Not your typical Sales Manager. Paris genuinely cares about his customers and sales team. He was very friendly and professional. It has been a pleasure working with Paris. | Read Full Review
    9/1/2024 12:00:00 AM | DealerRater
  • ★★★★★ Andrew R
    Overall a nice, clean dealership. Staff was very friendly and welcoming. One of the seemingly few dealerships not trying to profit off of MSRP mark ups on Golf Rs. I always go into a dealership with my own financing but they didn’t haggle me or force me into their financing and they offered a fair value on my trade. Salesman Marco | Read Full Review
    8/31/2024 12:00:00 AM | Google
  • ★★★★★ logisticalsupply
    Mr. Akinola is the man if you are in the market for a new or pre-owned vehicle. He is highly recommended | Read Full Review
    8/31/2024 12:00:00 AM | Cars.com
  • ★★★★★ lenny
    They will charge freight and lie to get you in the dealership. They lack honesty. | Read Full Review
    8/31/2024 12:00:00 AM | DealerRater
  • ★★★★★ Jerad Setzer
    I took my vehicle there to have it serviced due to a recall. I never received a receipt for the work. They said it would take 24 hours but the following day no one answered the phone and the sales department couldn't give me an update. When I picked up my car the following day, it had racked up enough miles to drive to DC and back. I | Read Full Review
    8/31/2024 12:00:00 AM | Google
  • ★★★★★ Kristina R. Smith
    I’m very grateful for Alonso in the Service Dept! I was travelling from out of state when my tire pressure light came on. He was able to quickly squeeze me in, and he himself checked all four of my tires, adjusted the pressure, and reset the calibration. Thank you, Alonso, for your kind, speedy, and professional service! You gave me | Read Full Review
    8/29/2024 12:00:00 AM | Google
  • ★★★★★ A. Lee
    We would not recommend this dealership. They do not keep their appointments or promised prices and are very deceitful. We had to explain the car we were looking for SEVERAL times even though we wanted an extremely simple request - a silver SUV with a second row bench seat. After our initial first appointment (that got canceled a coup | Read Full Review
    8/26/2024 12:00:00 AM | DealerRater
  • ★★★★★ miles rosen
    I've purchased 3 cars from this dealership but there won't be a 4th. I don't know what happened to this place, but things have fallen apart! While purchasing my Arteon off of the lease, it's been one incompetent failure after another and now almost 3 weeks into the process, it's still not completed. There's no GM in place which ha | Read Full Review
    8/26/2024 12:00:00 AM | Google
  • ★★★★★ welfron22
    All around great customer service. Team was efficient, courteous, and took tim to explain the services provided. | Read Full Review
    8/24/2024 12:00:00 AM | DealerRater
  • ★★★★★ Adrian
    I come here for my VW care needs. I love the care that goes into my car at this location and the staff is friendly and the waiting area is comfortable however I do not like the wait times on simple maintenance needs like oil changes and tire rotations; like 2 hours on average with an appointment. Other than the long wait times; it is | Read Full Review
    8/23/2024 12:00:00 AM | Google
  • ★★★★★ Rob
    The dealership was good not once but it was good twice i was happy with both sales so I have only good things to say about Heritage Toyota Catonsville. | Read Full Review
    8/22/2024 12:00:00 AM | Cars.com
  • ★★★★★ rpicheme07
    I contacted Rhonda through this website to address my finance concern with my purchase at Heritage VW. Rhonda did not make any attempt to contact me. The previous finance manager lied to me about a service agreement during the sale, and I had to cancel this contract the next day. He never contacted Wells Fargo to adjust the loan. Als | Read Full Review
    8/22/2024 12:00:00 AM | DealerRater
  • ★★★★★ Chris
    Ashlyn was great to work with. She went above and beyond to ensure an issue I had was promptly addressed during my last vehicle service. I look forward to having my vehicle serviced in the future at this dealership thanks to her. | Read Full Review
    8/21/2024 12:00:00 AM | DealerRater
  • ★★★★★ Tank
    1st off I hate car shopping… I hate negotiating…. BUT!!! this one was easy And I bought one of the best suvs in America! Folks there are great! | Read Full Review
    8/20/2024 12:00:00 AM | Cars.com
  • ★★★★★ Paula HP
    I had an easy purchase express with the staff at Heritage Toyota. They were welcoming & made my decision very easy & satisfying. | Read Full Review
    8/19/2024 12:00:00 AM | Cars.com
  • ★★★★★ Paula HP
    I had a very good experience with Heritage Toyota in Catonsville. The Sales representatives Alexa & Mohammed were very welcoming & made my purchase easy . Sebastian the financial manager as well worked well with my financial needs to secure me getting into the vehicle of my choice . | Read Full Review
    8/19/2024 12:00:00 AM | Cars.com
  • ★★★★★ TRG
    The service I received from the entire team at Heritage Subaru was awesome. Moussa my salesman was knowledge of the vehicles. Ashley in finance got the financing to where I needed it to be and the process was simple. | Read Full Review
    8/19/2024 12:00:00 AM | DealerRater
  • ★★★★★ R cohen
    Nick was a great help in getting me set up in my first Subaru. Not only was he helpful in finding the right match for me, he also provided a lot of great information about the different models of Subarus so I could know the right fit for me. This dealer helped provide one of the smoothest car buying processes I have ever dealt with! | Read Full Review
    8/18/2024 12:00:00 AM | DealerRater
  • ★★★★★ dnreed08
    Morris was the epitome of a great salesman. From introduction to delivery, I felt I was in good hands. Never did I feel pressured to make a buy and the experience was personable. I was given great options and taken care of. | Read Full Review
    8/18/2024 12:00:00 AM | DealerRater
  • ★★★★★ Nicole V.
    Once Deyiah apologized she sounded remorseful. I then proceeded to ask if she got me a cheaper rate than my credit union as she insisted. I was appalled when she told me the rate. The rate was actually higher than my bank. The told me I was approved for the full amount for the Cross Sport that I really wanted. Since the rate she got | Read Full Review
    8/18/2024 12:00:00 AM | DealerRater
  • ★★★★★ Nicole V.
    In all of my years shopping for a vehicle never ever have I felt SCAMMED, VIOLATED, and DISRESPECTED. This VW finance department lacks honesty, transparency, integrity and communication. I was shopping for a VW Cross Sport. I traveled over 100 miles away from New Jersey to this Maryland location because I thought this vehicle had a b | Read Full Review
    8/18/2024 12:00:00 AM | DealerRater
  • ★★★★★ Fstrakna
    My love encore visit was very informative and helpful. Taylor Johnson Ware was excellent and great to work with. | Read Full Review
    8/17/2024 12:00:00 AM | DealerRater
  • ★★★★★ Katie.driver.13
    Outstanding customer service from when I called to check availability to arriving in the showroom- even while signing the paperwork. Team worked quickly and listened to my wants throughout the process. Did not feel pressured at any point along the way. Enjoyable car buying experience! | Read Full Review
    8/17/2024 12:00:00 AM | DealerRater
  • ★★★★★ Rick
    Aaron was verb professional and time needed to complete the service was excellent. A+++ grade. | Read Full Review
    8/15/2024 12:00:00 AM | DealerRater
  • ★★★★★ Carlos Grajeda
    | Read Full Review
    8/15/2024 12:00:00 AM | Google
  • ★★★★★ Kendra Ferguson
    Ronnie was a great salesman. He got the car on lot that I really wanted, answered all of my questions, and handled the sale smoothly. There was no pressure to buy, as you find with some dealerships. | Read Full Review
    8/14/2024 12:00:00 AM | Google
  • ★★★★★ CRVVA
    Efficient and kept to their word. Easily available if I had any questions. Went out of their way to make delivery convenient for me. | Read Full Review
    8/12/2024 12:00:00 AM | DealerRater
  • ★★★★★ Malcolm Mendez
    Marco Brown and Heritage Volkswagen has given me back faith that dealerships will actually look out for you. After having a nice experience purchasing a vehicle from them at a great price late 2013; unfortunate circumstances had lead me to be back on the market for a vehicle. I reached out to Marco and he was able to set me up with a | Read Full Review
    8/9/2024 12:00:00 AM | Google
  • ★★★★★ actriplets3
    Robert went above and beyond when helping my mom purchase a vehicle. He was friendly, respectful, and helpful. We appreciate everything Robert did for us and recommend him and Heritage Toyota Catonsville to anyone looking to buy a Toyota! | Read Full Review
    8/9/2024 12:00:00 AM | Cars.com
  • ★★★★★ Picasobleu
    Always had somewhat a good experience there but the last time somewhat of a horror story, but it didn’t get worked out | Read Full Review
    8/8/2024 12:00:00 AM | Cars.com
  • ★★★★★ Mohsinali.1478
    I was referred to Mr. Akinola. He went above and beyond to get me the vehicle I wanted. He treated me with respect and dignity | Read Full Review
    8/7/2024 12:00:00 AM | Cars.com
  • ★★★★★ Aadil Shekh
    The dealerships service department is the worst right now. They really need to hire more people to accommodate their customers. No one picks up the call for service, no one updates you about your vehicles repair status until you call them and even when you call them, they don't pickup, you never know when your parts are in or not cau | Read Full Review
    8/5/2024 12:00:00 AM | Google
  • ★★★★★ Ellen Dooley
    I had a great experience with the sales team for the purchase of my ID4 in March 2024 (Josh and Denny - now retired unfortunately.) The service department however is a completely different story - total disaster. They did not answer the phone nor return voice mails. I waited 3+ months for a very trivial part (sun visor clip) After | Read Full Review
    8/4/2024 12:00:00 AM | Google
  • ★★★★★ Kanwardeep Singh
    Michael Condon was incredibly knowledgeable and patient, guiding me through every step of purchasing my new car. His exceptional customer service made the entire process smooth and enjoyable. | Read Full Review
    8/3/2024 12:00:00 AM | Google
  • ★★★★★ Katy Bryant
    My experience with this dealer has been horrible. My husband and I first brought our Tiguan, currently under warranty with less than 30k miles, in in March 2024 because the oil light kept coming on. In early June, the service department finally concluded that there was a part that needs to be replaced that is covered under warranty. | Read Full Review
    8/3/2024 12:00:00 AM | Google
  • ★★★★★ Jim West
    My recent experience with Heritage Mazda Subaru Volkswagen was extremely disappointing with their pricing practices. They consistently select the highest possible condition when calculating the book value of their cars, which significantly inflates the prices. The actual condition of the vehicles does not match these inflated valuati | Read Full Review
    8/3/2024 12:00:00 AM | Google
  • ★★★★★ Mike Thomas
    Ronnie Maxwell was a very friendly and helpful sales person. He was also very honest, and his prices were reasonable. He went above and beyond in helping me with my car search. He even checked the availability of cars at other Volkswagen locations. | Read Full Review
    8/2/2024 12:00:00 AM | Google
  • ★★★★★ Wally
    I recently purchased a car from Heritage Toyota Catonsville, and my experience was outstanding. The staff were not only friendly but also highly knowledgeable, which made the entire process smooth and stress-free. Sales Manager Aweis Mohamad, Salesperson Monir Chowdhury, and the rest of the team were exceptionally helpful. They answe | Read Full Review
    8/2/2024 12:00:00 AM | Cars.com
  • ★★★★★ ceseker
    He is a very helpful person. I was a very big pleasure to meet him. | Read Full Review
    8/1/2024 12:00:00 AM | Cars.com
  • ★★★★★ Anthony Mines
    Appreciate you Khalil very helpful young man. Might not know all the answers to your questions but he will not allow you to leave with your questions unanswered. | Read Full Review
    7/31/2024 12:00:00 AM | Google
  • ★★★★★ Tonya Ampey
    THANK YOU KHALIL FOR HELPING ME N MY DAUGHTER FIND HER DREAM CAR. STAY BLESSED AND STAY FUNNY | Read Full Review
    7/31/2024 12:00:00 AM | Google
  • ★★★★★ MR
    Khalil is best , he will try his 100% to give the car key to your hand | Read Full Review
    7/31/2024 12:00:00 AM | Google
  • ★★★★★ Debra Ampey
    Handsome young man Khalil serviced me. He had such great energy and awesome personality | Read Full Review
    7/31/2024 12:00:00 AM | Google
  • ★★★★★ Norma Brown
    Funniest and most helpful worker is Khalil hands down. Appreciate you for all your help.You got a bright future ahead kid!???? | Read Full Review
    7/31/2024 12:00:00 AM | Google
  • ★★★★★ Babygirld
    I had Khalil as a sales person. Great personality.Kept me entertained | Read Full Review
    7/31/2024 12:00:00 AM | Google
  • ★★★★★ Tianna Lee-Ampey
    5 ??’s any day! Shoutout to Khalil for his great services. Very polite and helpful. | Read Full Review
    7/30/2024 12:00:00 AM | Google
  • ★★★★★ dawoine brandon
    The service was excellent and the salesman’s Michael condon was great and very helpful throughout the whole process | Read Full Review
    7/29/2024 12:00:00 AM | Google
  • ★★★★★ Tyla Harley
    | Read Full Review
    7/29/2024 12:00:00 AM | Google
  • ★★★★★ dawoine02
    The service was great and my salesman was very helpful on educating me about the car I’m purchasing | Read Full Review
    7/29/2024 12:00:00 AM | DealerRater
  • ★★★★★ desmond.8925alers
    Calvin is the man he helped me and my wife get her our first new car highly recommend and will be making another purchase from him | Read Full Review
    7/29/2024 12:00:00 AM | Cars.com
  • ★★★★★ mrwlsh86
    We had purchased an extended warranty for our car. Though this was a very good package and well worth the cost, we changed our minds about it and wanted to cancel. Mike was not the person who originally who prepared our payments but he stepped in really helped with the cancellation. He explained how the payments would be changed and | Read Full Review
    7/29/2024 12:00:00 AM | Cars.com
  • ★★★★★ stevedeveas
    Fabulous…. Calvin and Warren were spectacular in their jobs. You are lucky to have them work for heritage. It has been a while since I bought a new car but they just made the entire process flawless, totally honest and transparent. | Read Full Review
    7/27/2024 12:00:00 AM | Cars.com
  • ★★★★★ Reshma Ganesh
    Khalil was nice and showed the cars well. Very comfortable to speak with. | Read Full Review
    7/27/2024 12:00:00 AM | Google
  • ★★★★★ Christopher Pindell
    Michael Condon was a great help as a salesman - not pushy, knowledgeable, great personality, will recommend him to anyone! | Read Full Review
    7/27/2024 12:00:00 AM | Google
  • ★★★★★ Nick Rogers
    Best car buying experience in forever. Steve P was super helpful! | Read Full Review
    7/27/2024 12:00:00 AM | Google
  • ★★★★★ Karen Oakjones-Burgess
    We worked with Mike and Khalil. They made an experience which is usually not fun, car buying, somewhat enjoyable! | Read Full Review
    7/27/2024 12:00:00 AM | Google
  • ★★★★★ Kathirvel Maruthai
    The deal was awesome and we are very happy to be a part of VW family and the Mike has helped a lot to finalise the deal. | Read Full Review
    7/23/2024 12:00:00 AM | Google
  • ★★★★★ KaladaO
    An exceptional salesperson and individual, very honest and forthcoming. Made my purchasing experience easy and enjoyable. | Read Full Review
    7/22/2024 12:00:00 AM | Cars.com
  • ★★★★★ Gapless
    I love the service dept at heritage Subaru but not so much Steve and Ashley.. I have been trying to get the refund for the Gap insurance on my 2021 Subaru Ascent Since March 2024. As of today, still have not seen it. Phone calls and emails are not returned. Even went to corporate, still nothing. Not sure where to go next. Any ideas? | Read Full Review
    7/20/2024 12:00:00 AM | DealerRater
  • ★★★★★ Megan Owen
    Had a great experience with Mike, who helped me buy my leased VW. Knowledgeable and helpful through the process. | Read Full Review
    7/19/2024 12:00:00 AM | Google
  • ★★★★★ mrwlsh86
    We were very pleased with everyone we encountered. They were friendly and helpful. The sales floor is very clean and well cared for. Though the music is extremely loud. Tyler Day was our sales rep. Buying a car is a stressful situation and Tyler put us at ease with his smile and help getting us in the right car. He is very knowledgea | Read Full Review
    7/19/2024 12:00:00 AM | Cars.com
  • ★★★★★ marpel1205
    Just wanted to express my appreciation to everyone at Heritage that made my buying experience so pleasant! Tyler was my salesman and I truly enjoyed working with him! Mohammed, Alexa, and others were also involved and all contributed to the most positive time I’ve ever spent buying a car. Thank you all so very much!! I would not hesi | Read Full Review
    7/17/2024 12:00:00 AM | Cars.com
  • ★★★★★ Meky O
    Better late than never. I just checked my junk email and realized my review wasn’t posted. Here goes… I purchased my car in Nov 2023. I was assisted by Tobi and he was so patient and very professional. He understood what I really wanted and he was able to deliver it. I couldn’t get what I wanted in that specific location and he manag | Read Full Review
    7/17/2024 12:00:00 AM | Google
  • ★★★★★ Kelli Simon
    I'm thankful for the excellent experience at Heritage VW Catonsville, namely because of Steve Peller! Also, the Sales Manager Tayvon was supportive and proactive in making the deal happen. | Read Full Review
    7/16/2024 12:00:00 AM | Google
  • ★★★★★ Lasana
    I was treated respectfully and professionally by James Akinola during the purchase of my 2025 Camry. His vast knowledge about buying a car simplified my buying experience. I will definitely recommend this dealership and James to family and friends just as a family member refereed me to James to buy my car. | Read Full Review
    7/16/2024 12:00:00 AM | Cars.com
  • ★★★★★ ahussain73
    Another deal, another vehicle from Mr. Akinola. He was very attentive and honest. Anyone in the market should ask for him. | Read Full Review
    7/15/2024 12:00:00 AM | Cars.com
  • ★★★★★ JuanR.
    Brought my Tundra to this dealer for service since it was the closest to my house and the wheel felt like it was going to fall off. Wow was that a huge mistake! I told them the hub/bearing may be bad. Turns out it was the hub and bearing assembly. They gave me a recommendation for repairs that exceeded $12,000. I look and it includes | Read Full Review
    7/15/2024 12:00:00 AM | Cars.com
  • ★★★★★ lvsotu77
    Fourth vehicle from James He is very special and honest ill always come to my man | Read Full Review
    7/13/2024 12:00:00 AM | Cars.com
  • ★★★★★ Beichhua5
    Mr. Akinola is a very trustworthy man. He was very upfront with everything. Although he took 2 days to work things out, he never gave up on me. Thanks sir. | Read Full Review
    7/13/2024 12:00:00 AM | Cars.com
  • ★★★★★ Tammy Damico
    The absolute best experience I've had car buying. Michael made this smooth, easy and fast. He walked me through all the features and was transparent with pricing. Thank you! | Read Full Review
    7/13/2024 12:00:00 AM | Google
  • ★★★★★ wined56
    Sadari provided excellent customer service on this visit to repair brakes ; she reviewed the service request, assured timely follow up, reported other pats that needed attention . She called to expedite my return time to dealership to pick-up my car. She took care of things in a professional manner and I am grateful for that. | Read Full Review
    7/13/2024 12:00:00 AM | DealerRater
  • ★★★★★ Bj102976
    I would recommend the Dealership, not the manager Muhammad he is not professional at all!!! | Read Full Review
    7/11/2024 12:00:00 AM | Cars.com
  • ★★★★★ Zarina Turabayeva
    Khalil S. was very professional, kind and knowledgeable person. Five stars service for sure. Will definitely recommend him to people who want to use this dealership for a new or used vehicle. | Read Full Review
    7/10/2024 12:00:00 AM | Google
  • ★★★★★ Peterthatha12
    Another memorable experience with this man right here. He is very patient and trustworthy. I visited 4 different dealerships, I saw the huge difference. He took his time to listen to my wants and need. He is exceptional. | Read Full Review
    7/9/2024 12:00:00 AM | Cars.com
  • ★★★★★ Bietle1982
    Followed my brother to this wonderful man. Despite our language differences, he took great care of us and we are happy. Thanks Mr. Aki Nola | Read Full Review
    7/9/2024 12:00:00 AM | Cars.com
  • ★★★★★ Laura Jean
    Staff were helpful, informed and made the car buying process easy without any pressure or intimidation. | Read Full Review
    7/9/2024 12:00:00 AM | Google
  • ★★★★★ justdoit
    They made sure everything got done in less than a day and checked up to be sure I was satisfied. | Read Full Review
    7/8/2024 12:00:00 AM | DealerRater
  • ★★★★★ Mary
    Coren is very professional. Took us right to his office to look at inventory for the car we were interested in. We test drove the RAV 4 Hybrid which is a very solid car. The 2025’ did not come in a color I was looking for. Had my heart set on a bright blue or cherry red. Ultimately did not purchase for that reason. Would recommend Co | Read Full Review
    7/6/2024 12:00:00 AM | Cars.com
  • ★★★★★ Acebuggy27 TV
    Khalil was my salesperson and I loved his attitude | Read Full Review
    7/5/2024 12:00:00 AM | Google
  • ★★★★★ Martha Gonzalez
    Great customer service. ???? | Read Full Review
    7/5/2024 12:00:00 AM | Google
  • ★★★★★ Neilla Sanon
    Khalil was my salesperson even though I did not buy a car I did enjoy his company! | Read Full Review
    7/5/2024 12:00:00 AM | Google
  • ★★★★★ Morgan Rone
    Michael was absolutely amazing. He made me feel like I’ve known him for years and was able to tell me everything I needed to know about the Atlas Cross-sport. I would definitely recommend him over and over again. | Read Full Review
    7/5/2024 12:00:00 AM | Google
  • ★★★★★ Cathy Marlowe
    | Read Full Review
    7/5/2024 12:00:00 AM | Google
  • ★★★★★ scott smith
    If you need a car come here and talk with Mike. I felt like we have been friends for years. This is hands down one of the best experiences I’ve had buying a car. | Read Full Review
    7/4/2024 12:00:00 AM | Google
  • ★★★★★ Greg MacPhee
    Worked with Michael and him and the whole team were great! Friendly and clear communication. | Read Full Review
    7/4/2024 12:00:00 AM | Google
  • ★★★★★ Lisalee448
    Khalil the salesperson and Tavon the Finance Manager were both very professional and courteous. They valued my time and made every effect to ensure my transaction was seamless. I will highly recommend them for your car buying experience. | Read Full Review
    7/3/2024 12:00:00 AM | DealerRater
  • ★★★★★ Alex Owen
    Bought my first car here and salesperson Michael Condon was friendly, informative, and helpful. I appreciated his guidance through this process | Read Full Review
    7/2/2024 12:00:00 AM | Google
  • ★★★★★ Daquan Yates
    That man Michael heard me inquiring about getting a car at the sales desk im a mechanic at the same dealership .. came up to me and said come on Mr.yates i got you and when he said that he really meant that from beginning to the end and now because of him im pulling off in my brand new 2024 Jetta Thanks Mike Appreciate you | Read Full Review
    7/2/2024 12:00:00 AM | Google
  • ★★★★★ Matt Cordell
    Naz was excellent as always!!! Couldn’t have been more accommodating and honest. Phenomenal overall experience. This was my second VW purchase and second with him. Highly recommend Mr. Islam and Mr. Shah, as well as the entire VW staff of Catonsville!!! | Read Full Review
    7/2/2024 12:00:00 AM | Google
  • ★★★★★ hyham
    It was a pleasure working with Mike Britton today, July 1st. He was very informative and helpful. | Read Full Review
    7/2/2024 12:00:00 AM | Cars.com
  • ★★★★★ Sheila Henderson Miller
    | Read Full Review
    7/1/2024 12:00:00 AM | Google
  • ★★★★★ Jessica Chiaramonte
    Great experience buying my first VW! Marco was helpful, patient, and very knowledgeable about the cars. | Read Full Review
    7/1/2024 12:00:00 AM | Google
  • ★★★★★ Springsncats
    Great experience! Very satisfied with our salesman and car purchase. Would highly recommend to anyone. | Read Full Review
    7/1/2024 12:00:00 AM | Cars.com
  • ★★★★★ Bill
    We had trouble locating my specific vehicle requirements with Heritage and we had to purchases it elsewhere. However, Steve and his team were extremely helpful throughout the purchasing process. When I spoke to Steve and mentioned I found the vehicle elsewhere he was very supportive and handled it professionally. | Read Full Review
    6/30/2024 12:00:00 AM | DealerRater
  • ★★★★★ Shaun Sutton
    Had to get a new car on short notice, and not in the best financial position. Shah, Naz, and Mrs. Miller all worked hard to put me in a new car as fast and smoothly as possible. | Read Full Review
    6/29/2024 12:00:00 AM | Google
  • ★★★★★ usamakb
    Amazing people and amazing customer service. Calvin and Muhammad took care of me and my dad, and we had an amazing experience buying a brand new 2025 toyota camry se from them. | Read Full Review
    6/29/2024 12:00:00 AM | Cars.com
  • ★★★★★ Tigtopper
    Dealership messed up an order, which was upsetting, but Mr. Parnell found exactly the car I wanted at the agreed price within 24 hours of learning of the problem. Unlike another dealership that seemed so anxious to “help” me by selling me something on their lot that they didn’t listen to what I wanted, this one was willing to listen | Read Full Review
    6/29/2024 12:00:00 AM | Cars.com
  • ★★★★★ Jim Killmer
    Mr Condon was a pleasure to deal with! | Read Full Review
    6/27/2024 12:00:00 AM | Google
  • ★★★★★ Ana Chew
    I would not recommend this place to anyone. We dropped our car off for a 100,000 mile inspection on Monday morning, and it was one thing after another from there. Trying to reach anyone on the phone is nearly impossible. When you do get them on the phone they place you on long holds, and were not able to give me much information abou | Read Full Review
    6/27/2024 12:00:00 AM | Google
  • ★★★★★ Steve C - Mount Airy
    My son and I bought two new 2024 Jettas in March 2024. My son's Jetta had a small ding in the hood at time of sale, and both Josh and Gabe assured us they would address it promptly. However, it took over three months to resolve the issue, with no proactive follow-up from either of them. They only responded when I reached out, and eve | Read Full Review
    6/26/2024 12:00:00 AM | DealerRater
  • ★★★★★ ToyCam21
    Mike did not respond to my 4 emails and 3 voicemails. still no return call after speaking with his colleagues twice said they would give him the message. Needs to learn communications. After 4 weeks of attempting to reach him still nothing. | Read Full Review
    6/25/2024 12:00:00 AM | Cars.com
  • ★★★★★ kathybenton2
    Sadari always provides wonderful service. She makes sure that everything is taken care of and keeps me updated. | Read Full Review
    6/24/2024 12:00:00 AM | DealerRater
  • ★★★★★ Keily Dana
    I’ve both purchased my car here as well as brought it back for servicing several times but my most recent experience will be my last. I made an appointment and was originally supposed to leave my car with them overnight but the part needed was back ordered. Fine, it happens. I was then quoted about 2ish hours (which I mentally round | Read Full Review
    6/24/2024 12:00:00 AM | Google
  • ★★★★★ Cheng Steven
    Good job ?? | Read Full Review
    6/21/2024 12:00:00 AM | Google
  • ★★★★★ jharvey22093
    I went in to look at a Hyundai Kona that I saw on their website. I found people walking around the parking lot that looked like sales people. I was not greeted at all. I had to go inside and look for someone. Inside the building I found a group of sales people talking amongst themselves. I felt invisible. Finally someone approached m | Read Full Review
    6/20/2024 12:00:00 AM | Cars.com
  • ★★★★★ br.prichard
    He stepped in when the salesman made an appointment and then turned over the deal to someone else and never told me. It wasn’t him. But he made us feel comfortable. I was able to get a great deal. This is the second vehicle I have bought from a heritage dealership and he the best by far. I called other dealers before I went her and w | Read Full Review
    6/19/2024 12:00:00 AM | Cars.com
  • ★★★★★ John G
    I was reserving a LOT of judgement and frustration before writing this. We have purchased two (we now regret the last purchase) vehicles from this dealership (both were Atlas's). We recently purchased a very low mile 21 Atlas that was CPO from the dealer which had a higher price tag, but it seemed like the safer route. The vehicle ha | Read Full Review
    6/19/2024 12:00:00 AM | Google
  • ★★★★★ Kyle Purdum
    At least 3 weeks behind schedule per the service manager so go elsewhere or have a rental lined up, dont let them try to tell you “yeah we can get to it” cause as the service manager said to me between a mouthful of taco (i wish is was joking she literally had a dozen on the desk it was so foul), “nothing is guaranteed” | Read Full Review
    6/19/2024 12:00:00 AM | Google
  • ★★★★★ John Spain
    Quick, thorough, and efficient sales service. Appreciated Michael shepherding my purchase. He made it easy. Many thanks to the Heritage team !! | Read Full Review
    6/15/2024 12:00:00 AM | Google
  • ★★★★★ laura
    Just acquired a 2024 VW ID.4. Really great experience with Gabe and Michael, who were very accommodating with allowing me to take multiple vehicle test drives, gave me a really easy way to test drive and circle through and area to avoid the large road traffic, and showed me little details about the vehicles I otherwise wouldn’t notic | Read Full Review
    6/15/2024 12:00:00 AM | Google
  • ★★★★★ Mehul patel
    He has very patence honest very calm he helped us really awasome throughout the process of course in future my family wants to buy a car from Catonsville Toyota we are so grateful and our family is so happy, thank you so much We greatly appreciate | Read Full Review
    6/13/2024 12:00:00 AM | Cars.com
  • ★★★★★ Gary Yerkins
    | Read Full Review
    6/12/2024 12:00:00 AM | Google
  • ★★★★★ Jim Welkos
    | Read Full Review
    6/12/2024 12:00:00 AM | Google
  • ★★★★★ Branch Girl
    They were able to get me approved online prior to coming into the dealership. Everyone was kind. | Read Full Review
    6/11/2024 12:00:00 AM | Cars.com
  • ★★★★★ RON GARY
    I'd never use Heritage VW again, Lying Is something they do well. | Read Full Review
    6/11/2024 12:00:00 AM | Google
  • ★★★★★ Asim zafar
    I got a five star service by Britt Thobe on my regular maintenance visit to Toyota heritage. Very professional, explain all issues and device a repairs schedule for next visit. Keep it up. Awesome job. | Read Full Review
    6/8/2024 12:00:00 AM | Cars.com
  • ★★★★★ bwagner.mrb
    I came in for an Express oil change and tire rotation. Service Advisor Ashlyn makes customer service Priority #1. It doesn't get any better than that. | Read Full Review
    6/5/2024 12:00:00 AM | DealerRater
  • ★★★★★ joi.thornton
    Brian was extremely helpful and responsive. He also did a great job of following up after the sale. | Read Full Review
    6/3/2024 12:00:00 AM | DealerRater
  • ★★★★★ sk_meghani
    Sadari and Shawn provided great customer service! Both were on top of their game for a hassle free service visit. | Read Full Review
    5/31/2024 12:00:00 AM | DealerRater
  • ★★★★★ Nancy S
    Consistently reliable and excellent service. Took excellent care of my elderly parents and delivered them safely to and from the dealership. | Read Full Review
    5/31/2024 12:00:00 AM | DealerRater
  • ★★★★★ abbas hanaee
    Ronnie and Shah are amazing! Highly recommend this dealership if you are thinking about a VW! | Read Full Review
    5/31/2024 12:00:00 AM | Google
  • ★★★★★ Robert Trudel
    I had pleasure of working with Mr Shah sales manager at VW at Catonsville MD, he was very easy to work with and got me throu the process easily and quick he is knowledgeable and very kind and the sales person Khual, i recommend everyone to go to the VW at Catonsville and ask for Shah | Read Full Review
    5/31/2024 12:00:00 AM | Google
  • ★★★★★ Brian Benison
    The best manager I have ever deal with Mr Shah, it was a great experience with you, thank you so much you made entire process very easy and smooth, and the sales guy Ronne, I recommend everyone to go at Volkswagen and ask for You guys, once again thank you Mr Shah | Read Full Review
    5/31/2024 12:00:00 AM | Google
  • ★★★★★ Amy Silvia
    The sales department here is slimy and misleading, especially Shah the sales manager. I found my dream car but will not be buying it because I had such a bad experience with Shah. I went to trade in my old car for a new one.first thing he did was try to say how gorgeous I was and asked if I was married. Creepy. When they gave me th | Read Full Review
    5/31/2024 12:00:00 AM | Google
  • ★★★★★ Jameson Draper
    My friend got harassed and they tried to take advantage of her and give her a bum deal. Avoid at all costs ?????? if I wanted a predatory experience I’d go to a collegiate frat party | Read Full Review
    5/31/2024 12:00:00 AM | Google
  • ★★★★★ cjordan9348
    Came in for my 18000 mile service on my Subaru Outback. Sadari Walters and crew were efficient and professional. I had made an appointment and was out in a timely manner and even had my vehicle washed. Keep up the good work. Satisfied Customer ?????? | Read Full Review
    5/30/2024 12:00:00 AM | DealerRater
  • ★★★★★ Leli Marlina
    Put the car for a servixe maintenance, and told them when i made the appointment i need shuttle service to go go back home. They told me to wait, there was 1 customer ahead of me. I waited for 2,5 hrs, with no assurance when it will arrive. I gave up, called my daughter to pick me up. Hungry, it was betwewn 9:40 -11:15.am Never had | Read Full Review
    5/30/2024 12:00:00 AM | Google
  • ★★★★★ CY.
    There were an issue with my Subaru Outback's battery. Dennis and Aaron helped solved the problem effectively. They are kind and professional. During the visit, I felt very welcoming. Aaron explained clearly the steps they gonna do to solve the problem. They are simply awesome! | Read Full Review
    5/29/2024 12:00:00 AM | DealerRater
  • ★★★★★ Sarah McDougall
    Leased a car, experience was OK. They screwed a few things up, but the closing manager worked hard to get us out as quickly as possible. Brought the car back for it's 1st service appt, covered under the lease. Made an appointment, got there on time & was told the scheduled 10k maintenance would take 2 hrs. So I drove 45 minutes to ge | Read Full Review
    5/29/2024 12:00:00 AM | Google
  • ★★★★★ Subhan Ahmad
    The best manager I have ever dealt with. Very professional and knowledgeable. He made the entire process as smooth as possible. Will be definitely coming back soon to purchase another car for my son. | Read Full Review
    5/22/2024 12:00:00 AM | DealerRater
  • ★★★★★ Tintin.tincia
    I was referred to Mr Akinola for a purchase. He really lived up to the hype. He’s very patient and listens to me | Read Full Review
    5/22/2024 12:00:00 AM | Cars.com
  • ★★★★★ Nb.kohi
    This is my 4th vehicle from Mr. Akinola. He never disappoints. Always listen and has my back all the time. Thanks again sir. | Read Full Review
    5/22/2024 12:00:00 AM | Cars.com
  • ★★★★★ Peter
    The experiences were good but the car was not wash properly. Overall, I am okay with it :) | Read Full Review
    5/21/2024 12:00:00 AM | Cars.com
  • ★★★★★ Wes
    Contacted Heritage Subaru and was looking for information regarding the Added Security warranty plan. Paul was quick to help and got me all the information I needed. He didn't even attempt to sell me on another warranty which was super awesome... Definitely easier than dealing with most other dealerships that's for sure. Just be care | Read Full Review
    5/17/2024 12:00:00 AM | DealerRater
  • ★★★★★ Yaakova
    Aaron Webb was from the first contact, respectful of our wishes, negotiated with utmost honesty even by email, without making us come in. He never pulled the usual car salesman shtick. Aaron did everything he could to help us get the vehicle we wanted. He stayed with the deal every step of the way from handling our trade in to conclu | Read Full Review
    5/16/2024 12:00:00 AM | DealerRater
  • ★★★★★ Yaakova
    We were within 6 months of the end of our lease and started shopping for a new vehicle to lease. We had a 2021 VW Atlas Cross Sport SEL R Line and wanted a new one. The sales manager, Aaron Webb, is a real gentleman who was considerate of every thing we asked of him. He negotiated fairly & went above and beyond. He bent over backward | Read Full Review
    5/15/2024 12:00:00 AM | DealerRater
  • ★★★★★ Eduardo Ruiz
    | Read Full Review
    5/15/2024 12:00:00 AM | Google
  • ★★★★★ Diana Cincotta
    I had such a fantastic experience purchasing my vehicle with Heritage Volkswagen Catonsville! Gabe and Nazrul were both extremely helpful and Nazrul was particularly insightful and patient answering my many, many questions taking his time to ensure I was confident in my purchase. Would 100% recommend work with them both in the future | Read Full Review
    5/15/2024 12:00:00 AM | Google
  • ★★★★★ Simeon Pollock
    We were within 6 months of the end of our lease and started shopping for a new vehicle to lease. We had a 2021 VW Atlas Cross Sport SEL R Line and wanted a new one. The sales manager, Aaron Webb, is a real gentleman who was considerate of every thing we asked of him. He negotiated fairly & went above and beyond. He bent over backwar | Read Full Review
    5/15/2024 12:00:00 AM | Google
  • ★★★★★ Kellie Blizzard
    The issue with my vehicle was not fixed. I learned that this dealership has a list of people waiting to have their vehicle configured. My automatic driver seat setting does not work. | Read Full Review
    5/15/2024 12:00:00 AM | Google
  • ★★★★★ JW
    This is going to be split between sales and service. Sales: When I was first looking for a Golf GTI, I stopped in at Heritage. The salesman Tyrone was great, however as is expected at any dealer the higher brass got called in when I wasn’t readily throwing money. Josh, who I believe might have been the sales manager, was brought in | Read Full Review
    5/15/2024 12:00:00 AM | Google
  • ★★★★★ Mirza Sb
    Worst service ever. | Read Full Review
    5/15/2024 12:00:00 AM | Google
  • ★★★★★ John & Linda Linderman
    In Today's Economic Times ,When my wife and I were considering replacing our 2021 Ford Explorer with a New Toyota RAV4 Hybrid I felt it be Prudent to Shop for the best Deal. Heritage had advertised a 2024 Rav 4 at a Significant Savings Compared to other dealers , So Recognizing the Dealer to be way down in Catonsville MD. Inquired on | Read Full Review
    5/15/2024 12:00:00 AM | Cars.com
  • ★★★★★ Paul
    Tyler is great! I have bought 3 new cars from him over the years. No hidden fees and Sharon the sales manager was willing to work with me. | Read Full Review
    5/14/2024 12:00:00 AM | Cars.com
  • ★★★★★ Nikki Chapman
    | Read Full Review
    5/13/2024 12:00:00 AM | Google
  • ★★★★★ Jasmin Mosby
    I had a great experience working with Jenny in service getting my routine maintenance done. She was cheerful, attentive and very kind. | Read Full Review
    5/11/2024 12:00:00 AM | Google
  • ★★★★★ Mike
    Professional staff, friendly. Ashlyn kept me informed of service status. A higher priced transmission fluid was used and dealer stood by the lower price without hesitation. | Read Full Review
    5/11/2024 12:00:00 AM | DealerRater
  • ★★★★★ lemonthrift
    Calvin was a class act from start to finish. He is a consummate professional with a sparkling personality. He was true to his word and got us in and out of the dealership with exactly what we wanted. If all car salesmen were like Calvin, I’d never stress buying a car again! | Read Full Review
    5/10/2024 12:00:00 AM | Cars.com
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