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Morong Falmouth Volkswagen

★★★★★(84)read reviews

187 Us Route 1, Falmouth, ME 04105

(207) 228-6410 Ask About Our Service Specials!

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Mon: 7:30 AM - 6:00 PMTues: 7:30 AM - 6:00 PMWed: 7:30 AM - 6:00 PMThur: 7:30 AM - 6:00 PMFri: 7:30 AM - 6:00 PMSat: ClosedSun: Closed

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Customer Reviews

★★★★★ daviddevoe
Vici was an incredibly knowledgeable, informative, patient, and humorous sales associate. Vici was attentive to all my needs and wants in purchasing a car, he gave honest feedback, keen insight, and was not aggressive in the least. Vici made my first Audi purchase seamless and fun! I learned so much about the amazing features of my c | Read Full Review
11/18/2024 12:00:00 AM | Cars.com
★★★★★ michke9
Very inviting, kind and willing to help. Purchasing process is quick and easy. No pressure. | Read Full Review
11/11/2024 12:00:00 AM | Cars.com
★★★★★ jameskdambrosio
I was raised by a very French mother, so when I went to see about a lease at Morong-Falmouth, and found Vici, a very Romanian guy, I felt right at home. He’s a Gentleman’s Gentleman, knows what matters about an automobile, and earned my trust from the get go, especially that he owns a CX-5, and had bought one for his wife, the same M | Read Full Review
11/4/2024 12:00:00 AM | Cars.com
★★★★★ Evan Chambers
Andy the used car manager is great. A portion of service was neglected on a used car we purchased, causing a check engine light to come on 2 weeks after we bought our Atlas. Andy worked with us to cover the service (when VW CPO warranty refused to.... whole other story). I would buy another vehicle from Morong solely on the AMAZING s | Read Full Review
11/4/2024 12:00:00 AM | Google
★★★★★ Steve Morin
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11/2/2024 12:00:00 AM | Google
★★★★★ pblaverty
Such a great experience! I spoke to Vici months ago about what I wanted and was looking for. He found the perfect car and was kind enough to check with me before it went on the lot for sale. I am the very happy new owner! | Read Full Review
11/1/2024 12:00:00 AM | Cars.com
★★★★★ S H E E N A
Definitely will be recommending people to Morong in the future. One of the friendliest dealerships around. | Read Full Review
10/29/2024 12:00:00 AM | Google
★★★★★ elizabeth.scott
Vici was fantastic! He was very knowledgeable about Audi's but not pushy. He truly wanted to help me find the perfect car that fit my needs. I was somewhat dreading the whole process, but Vici made the experience quite simple and actually enjoyable! I highly recommend him and have already referred friends and family to Morong because | Read Full Review
10/16/2024 12:00:00 AM | Cars.com
★★★★★ vince jon beaulieu
The crew at Morong Falmouth. Volkswagen Are very knowledgeable and helpful and made it extremely easy to lease a vehicle there. I would encourage anyone to stop in and shop for a vehicle. | Read Full Review
10/11/2024 12:00:00 AM | Google
★★★★★ Kate Gerencer
I had the best experience ever during the purchase of my new VW Taos. Norma King is a wonderful sales consultant. She was very tuned in to my wants and needs and went the extra mile for me. It was an amazing experience. I also had a great experience with Lily, Morong’s financial advisor. She also went the extra mile for me.The resul | Read Full Review
10/4/2024 12:00:00 AM | Google
★★★★★ trallag
Three months to finally resolve a simple oil change and new tire and inspection. Ben Mcpherson is incompetent. His staff is clueless. The service technician that worked on my car three different ones up or appalling and I find it hard to believe these were Porsche certified technicians. Never return to this dealership I will never bu | Read Full Review
10/3/2024 12:00:00 AM | Cars.com
★★★★★ Larry
I had a very good experience. No hard selling. Price seemed fair. Great tutorial on the car’s features. | Read Full Review
10/1/2024 12:00:00 AM | Cars.com
★★★★★ c_englund
This was our best car buying experience ever. It’s the second car I have purchased through Vici at Morong. It is immaculate and everyone there is professional. Vici gives his full attention and is very knowledgeable and has great style and taste, he found the perfect car for us. | Read Full Review
9/30/2024 12:00:00 AM | Cars.com
★★★★★ joro
Vichi was very well prepared, welcoming and had great attention to detail. We will definately put him at the top of our list for our next car purchase. | Read Full Review
9/30/2024 12:00:00 AM | Cars.com
★★★★★ joro
Vichi was a extremely detailed Sales Associate with great knowledge of the vehicles. We had a pleasant experience with the entire dealership. Everyone was very welcoming and made us feel appreciated. | Read Full Review
9/30/2024 12:00:00 AM | Cars.com
★★★★★ Megan Lucier
I have so much to say...this was literally the best car buying experience ever! I told my fiancé i will literally NEVER go anywhere else. John and Daniel Durham were amazing!!! | Read Full Review
9/28/2024 12:00:00 AM | Google
★★★★★ Elyse Baron
After recently having many troubles with other places trying to get the same issue resolved I finally decided to bring my car into Morong in Falmouth. From the very beginning I can confidently say that my experience with Morong was a 10/10 experience and would definitely recommend/refer others. I called and explained the issues I wa | Read Full Review
9/27/2024 12:00:00 AM | Google
★★★★★ JHourihan
Great communication and quick service when scheduled. Alyssa Middleton and Parker Sowles went above and beyond to accommodate some out of the ordinary requests for a track alignment on my Miata, a track day tech inspection and mounting some loose wheels and tires. Very painless service experience. | Read Full Review
9/25/2024 12:00:00 AM | Cars.com
★★★★★ gabrielle.burke207
Appreciate Vicentie’s professionalism and customer service while engaging with him when buying a car. I highly recommend working with him and the entire team at Morong Falmouth. | Read Full Review
9/23/2024 12:00:00 AM | Cars.com
★★★★★ Ankhaa
I recently purchased a car from Volkswagen, and the experience was exceptional from start to finish! The staff was incredibly knowledgeable, patient, and attentive to all my needs. They guided me through the process, ensuring that I found the perfect vehicle for my lifestyle. The car itself is a dream stylish, comfortable, and packe | Read Full Review
9/19/2024 12:00:00 AM | Google
★★★★★ Tanya Simmons
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9/17/2024 12:00:00 AM | Google
★★★★★ Scott Freedman
Great vehicle. Excellent price. Sales personnel were attentive and very knowledgeable. | Read Full Review
9/17/2024 12:00:00 AM | Google
★★★★★ Pfbarresi
Both David & Vici were fantastic to work with and I couldn’t be happier with their knowledge and professionalism | Read Full Review
9/12/2024 12:00:00 AM | Cars.com
★★★★★ aikendr53
I found Vivian and the whole team to be Professional. Pleasant efficient informative helpful would recommend | Read Full Review
9/7/2024 12:00:00 AM | Cars.com
★★★★★ Adclement23
Had a fantastic experience at Morong and specifically with Vici - was very easy to communicate with and wasnt salesy - it felt like we were on the same team which was so appreciated! | Read Full Review
9/7/2024 12:00:00 AM | Cars.com
★★★★★ michellehill0517
Vic was very knowledgeable and patient when addressing our questions and requests. When I came to purchase the car without my husband, he took his time with his explanations to make sure I understood all the cool things my new car could do. | Read Full Review
9/6/2024 12:00:00 AM | Cars.com
★★★★★ shamodollarstore
VW dealership l, They will keep your car for service minimum 8 weeks, so they can damage it more and as for more money. If you bought your VW car during Covid 19. 2021 VW gave 100k warranty cover for service. They will treat you like xxxx because they want terminate your agreement with them, so you can’t bring you car over VW Falmout | Read Full Review
9/6/2024 12:00:00 AM | Cars.com
★★★★★ Clarke Hambley
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9/5/2024 12:00:00 AM | Google
★★★★★ Cassandra Freedman
Easy and quick! | Read Full Review
9/3/2024 12:00:00 AM | Google
★★★★★ David Hart
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9/3/2024 12:00:00 AM | Google
★★★★★ Alyssa
In the week prior to our visit to Morong, we had been in contact with 2 folks regarding a new CX5 purchase with a Mazda trade-in. While these folks were great to work with, our experience with Andy Rogers tainted our overall opinion of the dealership. Andy was the most unprofessional personnel, of all dealerships we have worked with | Read Full Review
8/31/2024 12:00:00 AM | Cars.com
★★★★★ Peter Twachtman
Always great service when looking for a new car. Long term sales people that are knowledgeable and friendly. Kudos to Ted and his 15 years at Morong, he’s been a steady hand from my first purchase almost 15 years ago to my 7th new purchase just today. | Read Full Review
8/30/2024 12:00:00 AM | Google
★★★★★ Archeryhunt4
Just wanted to take a moment and share what a terrible, terrible experience we had when dealing with Andy Rogers after he appraised my vehicle. He informed me that my car needed rear brakes and came back with a 13K figure. That's funny because we had the brakes replaced 2 months prior! When that topic was brought to his attention, he | Read Full Review
8/30/2024 12:00:00 AM | Cars.com
★★★★★ Abdifataah Dr Suldaan (Shamow11)
VW MORONG Falmouth had my car 2021 VW for just AC fix 9 weeks. Horrible place. Service employees are unprofessional. I want get my car after 9 weeks on VW MORONG Falmouth and asked what have you done for nine weeks give me the receipt the paper I signed that you want bill my insurance. Those 8 pages!! The service tech says no this i | Read Full Review
8/30/2024 12:00:00 AM | Google
★★★★★ William Burtt
Andy Arsenault took excellent car at finding the issue with my 2024 Vw Tiguan. Thank you | Read Full Review
8/29/2024 12:00:00 AM | Google
★★★★★ salvatore bonetti
A pleasure to buy from. | Read Full Review
8/28/2024 12:00:00 AM | Google
★★★★★ Dior
I wanted to take a moment to share my incredible experience with your dealership. From start to finish, the entire process was nothing short of magnificent. A special shout-out to Vici, who went above and beyond as our sales agent. His friendly demeanor and professional approach made the entire car-buying experience enjoyable and str | Read Full Review
8/28/2024 12:00:00 AM | Cars.com
★★★★★ soccerball_10
The dealership was great to work with, but typical sales tactics of calling+messaging multiple times a day which can really get annoying quickly. Carmen on the other hand, was not great to work with. There were multiple misunderstandings in communication and our financing ended up being delayed due to a mistake on her end. Four days | Read Full Review
8/26/2024 12:00:00 AM | Cars.com
★★★★★ Anniegemm
Super customer service and support from beginning to end. Will be back for future purchases and highly recommend to friends and family. | Read Full Review
8/24/2024 12:00:00 AM | Cars.com
★★★★★ seanceltics34
It took awhile for us to be helped. We understand Andy was busy but nobody else helped us out. They looked at my current vehicle and assessed that it would not be worth much for a trade in. However, they did not seem interested in getting me into a new Mazda lease and working with me. We went to Seacoast Mazda and it was a much bette | Read Full Review
8/22/2024 12:00:00 AM | Cars.com
★★★★★ lmespo
Vici was very knowledgeable and fun to work with. He helped us a couple of years ago with some information when our daughter was buying a car. Even though she was not buying it in Maine, he took the time to answer our questions. We were impressed then and were happy to find him still working there to help us with our purchase of a VW | Read Full Review
8/19/2024 12:00:00 AM | Cars.com
★★★★★ tzukowski
Vici was great to work with. He had helped us in the and we didn’t hesitate to call on him again. Showed us the car we were interested in and showed us the options. Delivery went smoothly and we are looking forward to enjoying our new car | Read Full Review
8/17/2024 12:00:00 AM | Cars.com
★★★★★ Edita
Working with Vici (Vicentiu) was an outstanding experience. He went above and beyond to secure the exact car I wanted, ensuring every detail was perfect. The entire process was smooth and enjoyable. I highly recommend working with Vici at Morong Falmouth! | Read Full Review
8/15/2024 12:00:00 AM | Cars.com
★★★★★ Edita Isakovic
Working with Vici (Vicentiu) was an outstanding experience. He went above and beyond to secure the exact car I wanted, ensuring every detail was perfect. The entire process was smooth and enjoyable. I highly recommend working with Vici at Morong Falmouth! | Read Full Review
8/15/2024 12:00:00 AM | Google
★★★★★ Jeff Gervais
Used Car Update: Purchased a 2016 Volvo XC60 a few months ago and couldn't have been happier....until the car had gone through 4 quarts of oil in less than 1000k miles. Come to find out it was an issue with crappy rings in that year/model/engine of the Volvo. They tried to cover it up, got sued and were required to extend the warrant | Read Full Review
8/12/2024 12:00:00 AM | Google
★★★★★ Jillianayresdaigle
Vici was amazing- thorough, personable, kind and communicated well. I felt like he was honest and I was able to make the best decision. | Read Full Review
8/10/2024 12:00:00 AM | Cars.com
★★★★★ Ecclesiastes
?? wonderful service and very professional. Good mechanics and great service | Read Full Review
8/9/2024 12:00:00 AM | Google
★★★★★ lhopkins2
Vicci was incredibly knowledgable and helpful. I was so impressed with the level of commitment and service from the entire team. | Read Full Review
8/7/2024 12:00:00 AM | Cars.com
★★★★★ Bakerkevdi
Vicci was very helpful and friendly. He answered all of our many questions and found a vehicle that was a good fit for our needs. Communication was excellent, he was quick to respond over text and by phone. Vicci made the process simple and easy for us to understand. | Read Full Review
8/7/2024 12:00:00 AM | Cars.com
★★★★★ dsandstromjones
I would like to thank you for employing someone my husband and I think is perhaps THE best salesperson we have EVER experienced in our almost 65 years!! Jack White was the epitome of what we consider "top notch" in his field. I am telling everyone about him as I share our experience buying a new car. From the minute he greeted us, we | Read Full Review
8/1/2024 12:00:00 AM | Cars.com
★★★★★ SL
No communication or even status follow up for over 2 months even after repeated voicemails and calls. Alyssa showed absolutely no care to assist in helping me or keeping me informed with my service request. | Read Full Review
8/1/2024 12:00:00 AM | Cars.com
★★★★★ rizjunk
Staff was very helpful and attentive to our needs. The purchase process went smoothly and relatively quickly. We greatly appreciate Vici's patience with our questions and going above and beyond our expectations with the new car orientation sessions. Thanks so much! | Read Full Review
7/29/2024 12:00:00 AM | Cars.com
★★★★★ karin.pires
I’ve been a Morong customer for almost 20 years and can’t see myself dealing with anyone else. Overall, they make it pretty painless to buy or lease a car! Vici is terrific to work with and he really cares about and takes great care of his customers. | Read Full Review
7/29/2024 12:00:00 AM | Cars.com
★★★★★ kgetchell819
Nici was a great sales rep. The service by the whole team was great. I felt no pressure to buy and the process was easy. | Read Full Review
7/27/2024 12:00:00 AM | Cars.com
★★★★★ denaboucher1
Great customer service! They worked quickly and efficiently with me to get the car I wanted! | Read Full Review
7/22/2024 12:00:00 AM | Cars.com
★★★★★ Foconnor
Vicentiu Marcu It was very easy and delightful to work with. He answered all questions and showed his detailed knowledge of our new car. Very pleasant experience indeed. | Read Full Review
7/15/2024 12:00:00 AM | Cars.com
★★★★★ andy
From start to finish all aspects of the transaction were handled very efficiently by Kelly,Vici, Dan and the sales manager were all very professional and engaging . Getting my new SQ 7 Was truly a very pleasant experience. | Read Full Review
7/12/2024 12:00:00 AM | Cars.com
★★★★★ Anthony
Vici was pleasant, honest with his answers and very helpful in our experience! He was very familiar with the Audi fleet! | Read Full Review
6/30/2024 12:00:00 AM | Cars.com
★★★★★ Karen
The experience at this dealership was very enjoyable. Professional and courteous staff. The place was very comfortable and clean. Everything was done quickly and efficiently. I think Vici is the best car salesman I have ever dealt with. He was so helpful, informative, professional, pleasant and enjoyable. He did not pressure us in an | Read Full Review
6/29/2024 12:00:00 AM | Cars.com
★★★★★ chrisj4138
We liked dealing with Vici and so did my granddaughter who purchased Taos this month. He was very patient explaining how to use the technical features to 2 not-so-techie seniors. | Read Full Review
6/26/2024 12:00:00 AM | Cars.com
★★★★★ Alicia
I can’t say enough on how easy and stress free it was to purchase my vehicle at Morong Audi. Vici was knowledgeable and very accommodating. and David was wonderful getting me the best price on my Q3. We will definitely be back. 5 stars!! | Read Full Review
6/23/2024 12:00:00 AM | Cars.com
★★★★★ Bzasbox
Great experience with Morong. Vici was extremely helpful and made the process incredibly easy. Thank you! | Read Full Review
6/21/2024 12:00:00 AM | Cars.com
★★★★★ Mike Faulkingham
Went in for service on our Volkswagen Atlas. Javier in service treated my wife like a second-class citizen and dealt with her in an incredibly passive aggressive and disgusting manner. Furthermore, none of the scheduled work was done, which was blamed on my wife somehow. Avoid this dealership at all costs. | Read Full Review
6/19/2024 12:00:00 AM | Google
★★★★★ Nazrin
Great dealership. Welcoming, not pushy. Good deals. Enjoyed working with our sales person Vici. Very knowledgeable | Read Full Review
6/16/2024 12:00:00 AM | Cars.com
★★★★★ Nazrin
Vici was amazing and did an outstanding job. He explained the vehicle, options, offered us a great deal compared to other dealerships. The dealership itself was a great place. Highly recommend! | Read Full Review
6/16/2024 12:00:00 AM | Cars.com
★★★★★ dmorton14
The experience with Morong was mostly good. Buying a car can be painful this wasn’t. The facility was clean and pleasant. | Read Full Review
6/15/2024 12:00:00 AM | Cars.com
★★★★★ nfee104
This was a great experience! The whole process was done quickly and efficiently, would highly recommend! | Read Full Review
6/15/2024 12:00:00 AM | Cars.com
★★★★★ kkolsen3
Vici was excellent to work with! He was very knowledgeable and kind. He made the car buying experience easy and stress free. Thank you Vici! | Read Full Review
6/11/2024 12:00:00 AM | Cars.com
★★★★★ Mazda
I had a very good experience leasing a new car. Vici did an excellent job leading me through the process. Only negative was the length of time it took and I realize it was not Vici’s fault. Looking forward to driving the new car. Thank you. Julie Pew | Read Full Review
6/1/2024 12:00:00 AM | Cars.com
★★★★★ ft2001
Vici was terrific to work with - no pressure, warm, honest, and patient. He waited *many* months for our purchase and was so helpful at every turn. He’s very responsive over text and eager to make time for his customers even when he’s clearly very busy. “No problem!” he often texted - and he seemed to truly mean it! This was a smooth | Read Full Review
5/25/2024 12:00:00 AM | Cars.com
★★★★★ roberto_rendonyepez
Excellent service, also lovely place with amenities to make you feel comfortable all the time | Read Full Review
5/24/2024 12:00:00 AM | Cars.com
★★★★★ highway142070.ct
Had been scheduled 2 weeks prior to my appointment to come in for three recalls one which was serious causing fuel to leak and causing fires. Waited at the dealership for over 4 hours. At the end of the day they told me they could not complete the recall because they did not have the parts. Why was I told to come in when they could n | Read Full Review
5/24/2024 12:00:00 AM | Cars.com
★★★★★ Chris Miranda
Horrible experience with sales this past weekend, took some time to think about it before posting a review and I just keep coming back to how disappointed and offended I was. Worked with a sales person for over 3 hours, arrived interested in purchasing the vehicle same day and the sales manager made the environment completely uncomfo | Read Full Review
5/21/2024 12:00:00 AM | Google
★★★★★ drpauly02
Professional and courteous salespersons. Felt welcome from the first time walking into this dealership. A comfortable experience and very happy with our car. | Read Full Review
5/18/2024 12:00:00 AM | Cars.com
★★★★★ George Barber
Stay away. There is an attitude there. And, I was told I had damages sidewalls on my tires and needed 4 new ones. I took it elsewhere, and no new tires were needed. Since then, I've heard more bad things about them. It's too bad as they are only a few minutes from where I live. | Read Full Review
5/18/2024 12:00:00 AM | Google
★★★★★ Bojana44444
I recently had the pleasure of working with Vincentiu Marcu -Vici at Morong Falmouth, and I couldn’t be happier with the experience. From start to finish, Vincentiu was professional, knowledgeable, and genuinely dedicated to helping me find the perfect car. He took the time to understand my needs and preferences, answered all my ques | Read Full Review
5/17/2024 12:00:00 AM | Cars.com
★★★★★ Mtqkelly
The team at Morong Falmouth was fantastic. They took care of everything and the online sales person all the way to finance were friendly, professional and made it easy. | Read Full Review
5/17/2024 12:00:00 AM | Cars.com
★★★★★ Kharris
We had a great experience buying our car with Vici. Would highly recommend him and the dealership. | Read Full Review
5/17/2024 12:00:00 AM | Cars.com
★★★★★ georgysarah
Everything about Morong in Falmouth was wonderful, but Vici brought the experience above and beyond! One of the kindest and most personable people I’ve ever worked with. He made the process seamless and he was eager to help from start to finish. I couldn’t have asked for a better person to assist me and sell me my new Audi! | Read Full Review
5/13/2024 12:00:00 AM | Cars.com
★★★★★ Pduss603
Upon entering the dealership was greeted warmly and professionally. Test driving and Q&A were easy and thorough. Vici, our salesperson, was personable and knowledgeable on multiple car makes. His follow-up was comfortable and timely. Once identified, a deal was struck without a lot of drama .. nor pressure. The pick up process was pr | Read Full Review
5/11/2024 12:00:00 AM | Cars.com
★★★★★ meloman412
Morong made it easy and painless to buy a car. We are very happy with our new CX-5 and look forward to many years together with Mazda and Morong. A special thank you to Vici who was phenomenal in getting just the right car for us and our situation. He was expedient, knowledgeable, and considerate through every step of the buying proc | Read Full Review
5/11/2024 12:00:00 AM | Cars.com
★★★★★ abjacksonn
Vici was extremely helpful in the process of finding a new car. I was able to leave the dealership the same day due to his motivation and support! | Read Full Review
5/11/2024 12:00:00 AM | Cars.com
★★★★★ TH
Vicentiu was fantastic in every way. Easiest car-buying experience I’ve had. Highly recommended. | Read Full Review
5/10/2024 12:00:00 AM | Cars.com
★★★★★ Frank Smith
Service was beyond excellent. The facility was "State of the Art" and the personnel were personable and knowledgeable. | Read Full Review
5/10/2024 12:00:00 AM | Google

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