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Southwest Volkswagen

Southwest Volkswagen

★★★★★(24)read reviews
6184 Johnston St, Lafayette, LA 70503
(337) 366-9948 Ask About Our Service Specials!
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Service Offers

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    Get 20% off select VW DriverGear purchases17 (no minimum required) with promo code VWDG2025 at checkout.Click for details
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    Volkswagen Tire Store Price Match Guarantee Click Here for Details
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    VW Service Credit Card Click for details
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    Get a 10% rebate by mail15 via a Volkswagen Visa® Prepaid Card16 (up to $300) when you purchase select Volkswagen Accessories between 04.01.25 and 06.30.25.
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    Enjoy SiriusXM in your vehicle!Click for Details

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Business Hours

Mon: 7:30 AM - 6:00 PMTues: 7:30 AM - 6:00 PMWed: 7:30 AM - 6:00 PMThur: 7:30 AM - 6:00 PMFri: 7:30 AM - 6:00 PMSat: 8:00 AM - 3:00 PMSun: Closed
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With 24/7 access from any device, Volkswagen Online Service Scheduling can help you set your next maintenance appointment in no time.

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Volkswagen Quality and expertise at a real value.

No one knows Volkswagen vehicles better than Volkswagen-Certified Technicians. Every factory-trained tech has the hands-on experience to know your car inside and out. When it comes to service, Oklahoma City Volkswagen has everything your Volkswagen needs, including knowledge of the service your car needs throughout its lifetime.

  • Expert Service Proprietary VW diagnostics and tools in the hands of qualified experts.
  • Daily Convenience Flexible hours. Online scheduling. Service Xpress.
  • Genuine VW Parts Identical to the factory originals, for uncompromised VW performance.
  • VW Accessories Designed to fit your VW model—and your lifestyle—beautifully.
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Customer Reviews

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  • ★★★★★ J Bar
    Chase fixed an issue I was having with one of my vehicles and was very professional. I went to him after another dealership really messed me over. He had everything working perfectly when we left. I appreciate you Chase! | Read Full Review
    4/30/2025 12:00:00 AM | Google
  • ★★★★★ Dondranique Williams
    Awesome service! Thank you service dept for repairs everything in a timely manner! Thanks for the compliment car wash at Mr. Bubbles! | Read Full Review
    3/11/2025 12:00:00 AM | Google
  • ★★★★★ Carol Scott
    They did a great job and didn't take as long as they originally stated. | Read Full Review
    2/19/2025 12:00:00 AM | Google
  • ★★★★★ Shanon Collins
    Loved the interaction here! From start to finish my salesman, Sellman, was upfront, honest, and helpful. If you're looking for a new vehicle I'd definitely talk to this guy! | Read Full Review
    1/28/2025 12:00:00 AM | Google
  • ★★★★★ Callie Fontenot
    Sales - we had a phenomenal experience. Service- absolutely terrible. Make sure you know that your vehicle no matter if you bring it right when they open, will LITERALLY be there all damn day. So frustrated at this point. Horrible management. | Read Full Review
    1/17/2025 12:00:00 AM | Google
  • ★★★★★ Joe Pere
    We’re formerly from Lafayette but now have lived in Austin for the past 11 years. While back visiting family, I needed the wiring harness for my Atlas repaired and I needed it done quickly to get back home. I dropped it off first thing this morning and by 1 pm was repaired and ready to go. Special thanks to Chris Gardner for makin | Read Full Review
    12/30/2024 12:00:00 AM | Google
  • ★★★★★ itsjustdixie
    As a first time buyer choosing the right car and dealership is a very stressful process. Choosing Southwest was the best decision I could have made. My stepdad has purchased 4 vehicles through this dealership and he swears by them. Now I do as well. I had the pleasure of working with Robert Sellman, and I can't say enough good things | Read Full Review
    10/9/2024 12:00:00 AM | Google
  • ★★★★★ Leah Hicks
    We just bought our very first Volkswagen from this dealership. What we asked for was in stock. I would rate our salesman, Zachary Hughes, 10/10! Great guy. No pressure to buy, yet very attentive. Answered our questions and was straightforward. The reason I gave a lower score is for the finance Manager, Richard Brasseaux. RUDE, put do | Read Full Review
    10/7/2024 12:00:00 AM | Google
  • ★★★★★ Justin Garcia
    Southwest VW has exceptional and hospitable employees. Chris, Zach and Joshua. All helped us to make a choice on 2 very good vehicles. Came from Alaska and was able to trade in my 2023 VW Taos and leave with a 2024 VW Atlas and the 2024 VW Golf GTI. | Read Full Review
    9/10/2024 12:00:00 AM | Google
  • ★★★★★ Traci Hebert
    Chris Borque really went above and beyond to help me figure out what was wrong with my recently purchased used vehicle... It's been an long horrible journey but he really is making it a little easier for me. | Read Full Review
    9/3/2024 12:00:00 AM | Google
  • ★★★★★ Cai Helaire
    Honestly had to be my best experience I’ve ever had buying a vehicle they made the process so smooth and so easy I would recommend this dealership 1000%. I worked with Kyle and he was a bit new but he tried his best to allow me to get the best experience possible and they also work as a team here which made the process of buying the | Read Full Review
    9/2/2024 12:00:00 AM | Google
  • ★★★★★ heidi soileau
    I bought my 24’ atlas in Texas, but I come here for service and they are so nice! I came to get an oil change and the guy working the front over heard my daughter saying she was hungry and brought us in the back to let her pick out a donut. Another time when I was with my 4 year old son they brought him a coloring book. So nice!! | Read Full Review
    8/25/2024 12:00:00 AM | Google
  • ★★★★★ Ashley Leblanc
    Wait times for service are always a little long but the service provided is always top notch! | Read Full Review
    7/31/2024 12:00:00 AM | Google
  • ★★★★★ Travis Cross
    Our salesman Robert was extremely helpful. I called asked about a specific model and color and they did not have one on the lot. Robert found one and had it at the lot within two days. After the sale Robert went over all the new and updated tech in the vehicle thoroughly. Thank you Robert for all your help and making the process easi | Read Full Review
    7/19/2024 12:00:00 AM | Google
  • ★★★★★ Tim Gnagy
    Service was great. They went out of there way to save me money. I really appreciate that these days | Read Full Review
    6/28/2024 12:00:00 AM | Google
  • ★★★★★ Bethany Carter
    I went to get an oil change made an appointment and everything so I could get my car done in a timely manner. When I brought my car in at 3:30 they told me my car will not be done until 6!!!! That is simply ridiculous. Jiffy lube is faster than that! | Read Full Review
    6/27/2024 12:00:00 AM | Google
  • ★★★★★ Travis Electrical Services
    Great experience purchasing my Lincoln Aviator with Chris G! | Read Full Review
    6/19/2024 12:00:00 AM | Google
  • ★★★★★ Lindsey DeLay
    This isn't the first time I've had a horrible experience with the service department. They're either trying to do as little as possible to get you out the door ASAP or they're just going to tell you things like "the grinding noises from your engine are normal" and I had to practically beg them to check the transmission fluid on an 11 | Read Full Review
    6/17/2024 12:00:00 AM | Google
  • ★★★★★ Alex Nicoloso
    Very professional Clean Efficient Refreshments Time accurate | Read Full Review
    6/13/2024 12:00:00 AM | Google
  • ★★★★★ Mariah Tezeno
    Great customer service! Timely manner! | Read Full Review
    6/10/2024 12:00:00 AM | Google
  • ★★★★★ carlee brown
    Had excellent experience trading in and purchasing another vehicle at VW with Robert Sellman. | Read Full Review
    6/1/2024 12:00:00 AM | Google
  • ★★★★★ Bridget E Boustany
    Southwest Volkswagen is always fair and fast when it comes to buying a car, especially with a trade in. Mr. Bob made everything so easy. Great selection and service. My third Volkswagen! | Read Full Review
    5/28/2024 12:00:00 AM | Google
  • ★★★★★ Neil Bienvenu
    This dealership is by far one of the best to deal with buying a vehicle. They made sure to make me feel comfortable and make the process simple and easy. Definitely will be back if I ever need another vehicle | Read Full Review
    5/16/2024 12:00:00 AM | Google
  • ★★★★★ Boyd Raborn
    We had a great experience with Robert! He is very knowledgeable about the vehicle and he was no pressure. We recommend the sales team at VW. As well as the Finance dept too. | Read Full Review
    5/14/2024 12:00:00 AM | Google
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