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Joseph Volkswagen of Cincinnati

Joseph Volkswagen of Cincinnati

★★★★★(392)read reviews
3813 Montgomery Rd, Cincinnati, OH 45212
(513) 815-3948 Ask About Our Service Specials!
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Service Offers

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    $25 Off Spring Service Special23Click Here for Details
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    $7.50 Off Front Wiper Blade Replacement3Click Here for Details
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    $10 Off Genuine VW Battery and Installation13Click Here for Details
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    $25 Off Genuine VW Brake Pad and Rotor Replacement11Click Here for Details
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    $119.95 Oil and Filter Service1Click Here for Details
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    $25 Off Set of Four Tires9Click Here for Details
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    Get 20% off select VW DriverGear purchases17 (no minimum required) with promo code VWDG2025 at checkout.Click for details
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    Volkswagen Tire Store Price Match Guarantee Click Here for Details
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    VW Service Credit Card Click for details
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    Get a 10% rebate by mail15 via a Volkswagen Visa® Prepaid Card16 (up to $300) when you purchase select Volkswagen Accessories between 04.01.25 and 06.30.25.
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    Enjoy SiriusXM in your vehicle!Click for Details

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Business Hours

Mon: 8:00 AM - 6:00 PMTues: 8:00 AM - 6:00 PMWed: 8:00 AM - 6:00 PMThur: 8:00 AM - 6:00 PMFri: 8:00 AM - 6:00 PMSat: 8:00 AM - 12:00 PMSun: Closed
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No one knows Volkswagen vehicles better than Volkswagen-Certified Technicians. Every factory-trained tech has the hands-on experience to know your car inside and out. When it comes to service, Oklahoma City Volkswagen has everything your Volkswagen needs, including knowledge of the service your car needs throughout its lifetime.

  • Expert Service Proprietary VW diagnostics and tools in the hands of qualified experts.
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Customer Reviews

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  • ★★★★★ Shirley Fields
    | Read Full Review
    11/17/2024 12:00:00 AM | Google
  • ★★★★★ Sarah Huber
    I take my Atlas to Joseph VW for regular maintenance because the service is always consistent and the staff is friendly! Reggie takes good care of me! Thanks, guys!! | Read Full Review
    11/17/2024 12:00:00 AM | Google
  • ★★★★★ Kevin Curtin
    Alway very good. They have great attention to detail. | Read Full Review
    11/17/2024 12:00:00 AM | Google
  • ★★★★★ Melanie Nathan
    I’m enjoying my new VW. The service was excellent! Martin in sales was so helpful and had me out of the store and in my new ride without any hassles. Highly recommend going to the VW location on Montgomery road! | Read Full Review
    11/15/2024 12:00:00 AM | Google
  • ★★★★★ Christine Naber
    Reggie in the service department is kind, professional and gets the job done start to finish. | Read Full Review
    11/15/2024 12:00:00 AM | Google
  • ★★★★★ Annetta Barnes
    | Read Full Review
    11/14/2024 12:00:00 AM | Google
  • ★★★★★ mnathan5312
    Martin was fantastic! Not only does he have a wonderful accent, but he was able to answer all my questions in deciding which VW to purchase. I would recommend working with him if you're thinking about buying a Volkswagen. | Read Full Review
    11/13/2024 12:00:00 AM | DealerRater
  • ★★★★★ dcooper11
    Got me in very quickly. Took care of regular maintenance and had it back same day all washed and ready to go. | Read Full Review
    11/11/2024 12:00:00 AM | DealerRater
  • ★★★★★ Ashley Edmonds
    Reggie in Service was so kind and squeezed in a battery change when mine decided to die <24 hours before a work trip. Thank you! I’ll definitely be coming back for regular maintenance. | Read Full Review
    11/10/2024 12:00:00 AM | Google
  • ★★★★★ Max Bancker
    | Read Full Review
    11/10/2024 12:00:00 AM | Google
  • ★★★★★ Jim Driggers
    | Read Full Review
    11/10/2024 12:00:00 AM | Google
  • ★★★★★ Matt Jesse
    The staff was extremely helpful and polite. They were short-staffed, but still did a great job getting everything done on time! | Read Full Review
    11/10/2024 12:00:00 AM | Google
  • ★★★★★ Michael “Woody” Woodin
    Always a great experience, service or sales. | Read Full Review
    11/10/2024 12:00:00 AM | Google
  • ★★★★★ kykarl79
    Quick and t I the point the way I like to do business. And a fair deal. | Read Full Review
    11/9/2024 12:00:00 AM | DealerRater
  • ★★★★★ Stephen McNew
    I am pleased with the car, a 2015 Golf, and am learning its complexities. It is puzzling, though, to find that the left front tire (all 4 are new, though of a make and brand I have never heard of) is leaking slowly but steadily. The man who delivered the car to me on Nov 1 said that the sensor needed resetting, that I could look u | Read Full Review
    11/8/2024 12:00:00 AM | Google
  • ★★★★★ Hannah Whaley
    As always, a great experience! Fast and easy routine maintenance appointment. | Read Full Review
    11/7/2024 12:00:00 AM | Google
  • ★★★★★ David Kappa
    Almost 400 dollars for a 40k mile service. | Read Full Review
    11/7/2024 12:00:00 AM | Google
  • ★★★★★ Jmpearce73
    Martin was great- He was the primary reason we went forward with the purchase. His passion for his customers is evident and he builds trust with his willingness to invest in his customers and what matters to them. | Read Full Review
    11/6/2024 12:00:00 AM | DealerRater
  • ★★★★★ Soul Kitchen
    They are very patient with me and very caring and helpful | Read Full Review
    11/5/2024 12:00:00 AM | Google
  • ★★★★★ WIlliam Gunter
    Great experiment fast service great management ample waiting area | Read Full Review
    11/5/2024 12:00:00 AM | Google
  • ★★★★★ Christopher Urbanek
    Easy to schedule, highly competent work. Great promo on tires (buy 3 get one for $1). Dealer quality service at dealer pricing. | Read Full Review
    11/5/2024 12:00:00 AM | Google
  • ★★★★★ GAUTAM JAIN
    We went for servicing couple of weeks back and after service, had a very pathetic experience with the vehicle, first of all, I do not know who sits on the reception , I was connected to a service advisor after calling like 5-6 times in a week, every time she puts me on hold and after sometime says , they will call me back which obvio | Read Full Review
    11/5/2024 12:00:00 AM | Google
  • ★★★★★ FFRANCISXS
    Fantastic again. Thank you for being so accommodating and respectful. Really appreciate the shuttle back to the dealership. Thank you. FX | Read Full Review
    11/4/2024 12:00:00 AM | DealerRater
  • ★★★★★ GAUTAM JAIN
    We went for servicing couple of weeks back and after service, had a very pathetic experience with the vehicle, first of all, I do not know who sits on the reception , I was connected to a service advisor after calling like 5-6 times in a week, every time she puts me on hold and after sometime says , they will call me back which obvio | Read Full Review
    11/4/2024 12:00:00 AM | DealerRater
  • ★★★★★ Debi Lauber
    | Read Full Review
    11/2/2024 12:00:00 AM | Google
  • ★★★★★ Laura Bellido Maniau
    | Read Full Review
    11/2/2024 12:00:00 AM | Google
  • ★★★★★ OSTERDAY
    They do a good job at cleaning and maintaining my car. I highly recommend them to anyone needed a new car. | Read Full Review
    10/31/2024 12:00:00 AM | DealerRater
  • ★★★★★ Justaguy
    They got it in without and appointment and got the battery replaced in a couple of hours and were open late enough to pick it up after work. It's not their fault that batteries cost a completely unreasonable amount these days. Overall, they did a very nice job | Read Full Review
    10/30/2024 12:00:00 AM | DealerRater
  • ★★★★★ Douglas Whitt
    Well taken care of at this dealership. THANK YOU!! | Read Full Review
    10/30/2024 12:00:00 AM | Google
  • ★★★★★ Edward Keyes
    They always get me in the same or next day. Unlike several of the other Cincinnati VW dealerships who have days and even weeks of waiting. Plus the work has always been perfect. That's why I take my VW to Joseph in Norwood, 20 miles away, even though I have a dealership 3 miles from my home. | Read Full Review
    10/30/2024 12:00:00 AM | Google
  • ★★★★★ bkeating0
    The purchase of my new vehicle went fine and the personnel were professional and helpful but the dealership itself is very uncomfortable. Too cramped and the temperature was uncomfortable as well | Read Full Review
    10/30/2024 12:00:00 AM | DealerRater
  • ★★★★★ Elizabeth Burstein
    Ryan Marcus provided outstanding customer service. He was helpful, knowledgeable and patient with us, and made the experience a true pleasure. Thank you very much! | Read Full Review
    10/29/2024 12:00:00 AM | Google
  • ★★★★★ James Robke
    | Read Full Review
    10/29/2024 12:00:00 AM | Google
  • ★★★★★ Ed Horgan
    Always a great experience | Read Full Review
    10/29/2024 12:00:00 AM | Google
  • ★★★★★ Matt Duddey
    Patient and transparent overall. Logan was great - no big pressure tactics but maintained good communication. Left the dealership happy with our deal and the vehicle I wanted. | Read Full Review
    10/27/2024 12:00:00 AM | Google
  • ★★★★★ Pam Matson
    The Service Department fit me in quickly when I had a flat tire. It was great service at a time that could have been stressful. Thanks to them, it was just a minor event in my day. | Read Full Review
    10/27/2024 12:00:00 AM | Google
  • ★★★★★ JGRIDLEY51
    Nick was an awesome salesman. He was personal, knowledgeable, talented and no pressure. Document signing was well handled as well. | Read Full Review
    10/27/2024 12:00:00 AM | DealerRater
  • ★★★★★ MELANARATA
    Ryan was great and a pleasure to work with. Thankfully to have a stress free car leasing experience. | Read Full Review
    10/27/2024 12:00:00 AM | DealerRater
  • ★★★★★ JKMITCHELL85
    Awesome experience! Always so nice to work with the entire crew at Joseph Volkswagen Cincinnati! | Read Full Review
    10/25/2024 12:00:00 AM | DealerRater
  • ★★★★★ PAMENNINGER
    The Service Team at this dealership is hands down the absolute best group. They have given me excellent customer service from the Front Desk. Chris thank you ! And the technicians are excellent at solving problems with my VW !!! Thank you so much guys !!! | Read Full Review
    10/23/2024 12:00:00 AM | DealerRater
  • ★★★★★ Stephen Kroeger
    Very happy with our new Atlas. Our sales rep, Martin, was very courteous and knowledgeable. He knew the vehicle very well and was able to explain all of the features the vehicle had. Highly recommend. | Read Full Review
    10/22/2024 12:00:00 AM | Google
  • ★★★★★ steve kenat
    The service team was great to fit me in on short notice, diagnose a problem I was having, and fully resolve it. | Read Full Review
    10/22/2024 12:00:00 AM | Google
  • ★★★★★ Rick Peppers
    I was there for my 30,000 mile check up. Appt time was 8:30am. Was told it would be about 2 hours. I was out at 9:45 am. Reggie was my advisor and he was very efficient, helpful and very pleasant! It was my third time there and each visit has been great! | Read Full Review
    10/21/2024 12:00:00 AM | Google
  • ★★★★★ JUSTINMIRUS
    Customer service was excellent and the service done to the car was done in a timely fashion! | Read Full Review
    10/21/2024 12:00:00 AM | DealerRater
  • ★★★★★ KKSTOCK003
    Service Department is friendly and continued to provide good service. Reggie is awesome and very helpful | Read Full Review
    10/20/2024 12:00:00 AM | DealerRater
  • ★★★★★ Jim.Remmel
    Joseph Volkswagen is a very professional dealership in that they keep their appointments on time and they give you a good estimate of time to do the job. | Read Full Review
    10/20/2024 12:00:00 AM | DealerRater
  • ★★★★★ sarah clark
    | Read Full Review
    10/19/2024 12:00:00 AM | Google
  • ★★★★★ savanna hasenkamp
    | Read Full Review
    10/19/2024 12:00:00 AM | Google
  • ★★★★★ Jack
    I had a very pleasant experience purchasing a 2024 GTI at Joseph Volkswagen. My salesperson, Ryan Marcus, was incredibly knowledgeable and friendly and really made me feel comfortable during the car buying process. He gave me his personal cell phone number and has been very responsive to any questions I’ve had post-purchase. Mike McF | Read Full Review
    10/19/2024 12:00:00 AM | Google
  • ★★★★★ Dustin DeBow (Duswin)
    If your in the market Mike here is a great salesmen and a joy to deal with, the car buying and trade in proccess is never as quick as we would like but Mike was a very knowledgeable and friendly salesmen who made the time fly by. I will definitely be returning here when it's time for another car. | Read Full Review
    10/18/2024 12:00:00 AM | Google
  • ★★★★★ Jeanette Austin
    Excellent service and the time it took to finish my oil change was what they said it took which was excellent. Thank you. | Read Full Review
    10/18/2024 12:00:00 AM | Google
  • ★★★★★ Paul Jenemann
    Job done as expected ?????? | Read Full Review
    10/17/2024 12:00:00 AM | Google
  • ★★★★★ PUGLOVER4EVER11
    Great customer service! Reggie is the manager for service dept. and he is over the top - excellent!! Greg Bramble now has the right people in the right spots!!! | Read Full Review
    10/17/2024 12:00:00 AM | DealerRater
  • ★★★★★ Matt Kim
    No explanation of the service/inspection until I asked the desk person who then grabbed the service department. Full inspection service but then - my engine light is still on which I assumed was due to needing to reset the oil change - but found out it wasn’t when I did reset it myself and it was still on. No explanation what so ever | Read Full Review
    10/16/2024 12:00:00 AM | Google
  • ★★★★★ Jonathan Fey
    | Read Full Review
    10/15/2024 12:00:00 AM | Google
  • ★★★★★ thomas arnold
    Reggie, Greg and Chris are all very attentive to their relative position. They are good listeners and know their brand with answers and a plan for the task. Thank you. | Read Full Review
    10/15/2024 12:00:00 AM | Google
  • ★★★★★ Mike Guidone
    | Read Full Review
    10/14/2024 12:00:00 AM | Google
  • ★★★★★ pam remmel
    Recall was done , and they washed my car !!! | Read Full Review
    10/12/2024 12:00:00 AM | Google
  • ★★★★★ David Keilholz
    Bought a used car from Martin. He was honest and transparent about the buying process. He found some issues with the car after I agreed to the deal and he made sure they made it right. Very reputable guy. | Read Full Review
    10/12/2024 12:00:00 AM | Google
  • ★★★★★ Office Admin
    Excellent experience from beginning to end, thank you! | Read Full Review
    10/10/2024 12:00:00 AM | Google
  • ★★★★★ Ms gr8
    | Read Full Review
    10/10/2024 12:00:00 AM | Google
  • ★★★★★ LIBBYPETER67
    Always greeted right away with a friendly smile. I got there early and they took me right away. | Read Full Review
    10/6/2024 12:00:00 AM | DealerRater
  • ★★★★★ abe hollins
    | Read Full Review
    10/5/2024 12:00:00 AM | Google
  • ★★★★★ Laura Hollins
    | Read Full Review
    10/5/2024 12:00:00 AM | Google
  • ★★★★★ Robert Michel
    Excellent communication while I waited. Car was nice and clean when my maintenance was complete. | Read Full Review
    10/4/2024 12:00:00 AM | Google
  • ★★★★★ MHVONHOLLE
    Engine light was on. 2020 Jetta with only 26,00 miles. They diagnosed the problem at a cost of $204 and said there was a leak in the purge valve and the cost to replace would be $800 plus tax. Cost of part was $75. I asked if they would deduct the $204. from the $800. and they said no. I have bought 4 VW's from Joseph in the past. Be | Read Full Review
    10/4/2024 12:00:00 AM | DealerRater
  • ★★★★★ roxiesol
    I’ve had an excellent experience with Joseph Volkswagen Cinti. I will continue to take my car there for service | Read Full Review
    10/2/2024 12:00:00 AM | DealerRater
  • ★★★★★ Rob Meiners
    Great experience | Read Full Review
    10/2/2024 12:00:00 AM | Google
  • ★★★★★ Teri Brantley
    Staff was very professional and the service was quick. They really need to update their waiting area. | Read Full Review
    10/2/2024 12:00:00 AM | Google
  • ★★★★★ Charlie Jaeb
    Service was quick, easy and everyone was so nice. Got my car fixed in an hour. | Read Full Review
    9/30/2024 12:00:00 AM | Google
  • ★★★★★ Stacy Boothe
    | Read Full Review
    9/30/2024 12:00:00 AM | Google
  • ★★★★★ Jeff Thibodeau
    Was in the market for a new VW that only 2 dealers in the Cincinnati area had available... Max was able to get back with me very quickly with the numbers and the deal was far better than the other numbers I had received. Went in that day and got it taken care of, very helpful and was able to get the deal done quickly, brought my tr | Read Full Review
    9/30/2024 12:00:00 AM | Google
  • ★★★★★ CLINT12
    Everyone there was great! The power went out while I was on the way to pick up my car but they pushed through it and got all the paperwork done. | Read Full Review
    9/29/2024 12:00:00 AM | DealerRater
  • ★★★★★ Clint Corwin
    | Read Full Review
    9/28/2024 12:00:00 AM | Google
  • ★★★★★ THERESA TILLMAN-PAIGE
    Michel Tire perform a routine oil change on my 2018 Passat. In the notes they said I needed front tires. I took my car to the Service Department on Friday. The Service Department agreed, I needed 2 front tires and gave me an estimate?? I call and explain my tires are just a year old and should be covered under the warranty. Now they s | Read Full Review
    9/28/2024 12:00:00 AM | Google
  • ★★★★★ Brian Brockhoff
    As usual, Mike McFarland and his team did a fabulous job w/ our Jetta. As always, many thanks !! | Read Full Review
    9/27/2024 12:00:00 AM | Google
  • ★★★★★ Louis Lemmers
    Service department was prompt and honest helping me get back on the road. Reggie was kind and understanding. I highly recommend trusting this service department. Thank you | Read Full Review
    9/27/2024 12:00:00 AM | Google
  • ★★★★★ Jesse F
    Hands down best VW dealership in the Cincinnati area. Martin Morris is the salesman you want to talk to. | Read Full Review
    9/26/2024 12:00:00 AM | Google
  • ★★★★★ O S
    | Read Full Review
    9/26/2024 12:00:00 AM | Google
  • ★★★★★ aremley99
    We drove 90 mins to buy our car from Max at Joseph VW! It was a great experience, and we really appreciated their time and effort to get us a great deal. Highly recommend. | Read Full Review
    9/26/2024 12:00:00 AM | DealerRater
  • ★★★★★ Craig Croley
    | Read Full Review
    9/24/2024 12:00:00 AM | Google
  • ★★★★★ Jacqueline Othersen
    Took my Tiguan in for an Oil Change. The service guys are always helpful and friendly. I was in and out with no issues. Highly Recommend Joseph Volkswagen. | Read Full Review
    9/24/2024 12:00:00 AM | Google
  • ★★★★★ Thomas Harrington
    | Read Full Review
    9/22/2024 12:00:00 AM | Google
  • ★★★★★ Pippin Rush
    | Read Full Review
    9/22/2024 12:00:00 AM | Google
  • ★★★★★ David S
    Kind and knowledgeable people | Read Full Review
    9/22/2024 12:00:00 AM | Google
  • ★★★★★ Christy Dorger
    The service manager kept me informed about what my car needed and the cost | Read Full Review
    9/22/2024 12:00:00 AM | Google
  • ★★★★★ ncampbell1980
    Excellent buying experience! Thanks to the fantastic Sales and Management Team at Joseph Volkswagen of Cincinnati | Read Full Review
    9/21/2024 12:00:00 AM | DealerRater
  • ★★★★★ LSOWAR
    I have consistently been driving out of my way to get services at the Montgomery location since this is where I bought my car 11 years ago. My perception is that customer service has declined. This is the 2nd or 3rd time I've come in and asked about coupons, and the standard line is you'd have to look at your emails as the attendant | Read Full Review
    9/19/2024 12:00:00 AM | DealerRater
  • ★★★★★ VWLIndajenike
    Great salesmen have a good variety of Volkswagen cars And the prices are very fair | Read Full Review
    9/18/2024 12:00:00 AM | DealerRater
  • ★★★★★ William Kavanagh
    Nice | Read Full Review
    9/18/2024 12:00:00 AM | Google
  • ★★★★★ Dan Engel
    I just bought a brand new VW Jetta from Joseph Volkswagen. The salesperson that worked with me was Michael Garrison. Overall, it was a good experience. I think the biggest thing that I appreciated was the fact that they were willing to drive the car for me to my house (I had a truck that I drove there). It was after hours when the d | Read Full Review
    9/18/2024 12:00:00 AM | Google
  • ★★★★★ Susan Armour
    I had another very pleasant visit with Joseph VW and with Christopher. This time it was for an oil change and general check up now that my car is out of warranty. The environment was clean, the staff friendly, and I got there early so they got my car in early! | Read Full Review
    9/17/2024 12:00:00 AM | Google
  • ★★★★★ Carrie Humphrey
    | Read Full Review
    9/17/2024 12:00:00 AM | Google
  • ★★★★★ Crystal Stewart
    I wasn't in the market for a new car, but due to an unfortunate and unexpected experience I found myself at Joseph Volkswagen. I was skeptical based on my typical car purchasing experience, and shaken by the circumstance. Mike, the sales manager, and his entire team took very good care of me. They knowledgeably answered questions wi | Read Full Review
    9/15/2024 12:00:00 AM | Google
  • ★★★★★ IJGRASS
    Easy to schedule service (oil change) andcar was washed upon my return all in about an hour! | Read Full Review
    9/15/2024 12:00:00 AM | DealerRater
  • ★★★★★ patricia smith
    The service staff are friendly, helpful and very knowledgeable. The service was faster than expected. Great experience. | Read Full Review
    9/13/2024 12:00:00 AM | Google
  • ★★★★★ Kelly Manning
    This dealer repair shop did a great job, assessing my car issues and working with my extended warranty company. Got the job done quickly and provided a loaner when it ended up taking an extra day to repair. The person I worked with was super friendly and helpful! | Read Full Review
    9/12/2024 12:00:00 AM | Google
  • ★★★★★ Jeffrey Juett
    outstanding service | Read Full Review
    9/12/2024 12:00:00 AM | Google
  • ★★★★★ baker10
    Martin and the team were great and very helpful. Second car I've bought there | Read Full Review
    9/12/2024 12:00:00 AM | DealerRater
  • ★★★★★ zacm691
    Team at Joseph VW was awesome. Services was quick and the price was great - will continue to use. | Read Full Review
    9/12/2024 12:00:00 AM | DealerRater
  • ★★★★★ Shop Per
    Misleading discount promotion, staff was not willing to provide an alternative accommodation. Also, I do not plan to purchase a VW in the future, it is not a reliable car brand. | Read Full Review
    9/12/2024 12:00:00 AM | Google
  • ★★★★★ Y. M.
    HORRIBLE, TERRIBLE, AWFUL service department ever!!! Bought a VW Tiguan 3 months ago. Have had oil consumption problem. Have brought the car in 5, yes, FIVE times to have the issue addressed. They kept telling us one BS after another and never fixed. Now, for the fifth time, the part is back ordered and not in for 3 weeks?!?! But we | Read Full Review
    9/12/2024 12:00:00 AM | Google
  • ★★★★★ Virginia Rhodes
    Excellent service, as always. I got 2 flat tires along with several other drivers, on Colerain near North Bend last week, so something in the road? My new tires had a good warranty and they replaced them both with no charge. I love VWs and this dealership! | Read Full Review
    9/8/2024 12:00:00 AM | Google
  • ★★★★★ Theresa Klein
    The Joseph dealerships are the only place we trust to buy a car. We love our new VW loved working with Mike Garrison and Mike McFarland... | Read Full Review
    9/7/2024 12:00:00 AM | Google
  • ★★★★★ Cassidy Robertson
    Super kind, knowledgeable, & quick! | Read Full Review
    9/7/2024 12:00:00 AM | Google
  • ★★★★★ Niki
    | Read Full Review
    9/6/2024 12:00:00 AM | Google
  • ★★★★★ Kai Elston
    i was very thrilled with my service here! jon in service was very knowledgeable and lloyd the driver was equally knowledgeable and friendly! i loved that they provided free transportation to and from my home as my car was worked on. great experience! | Read Full Review
    9/6/2024 12:00:00 AM | Google
  • ★★★★★ Big Strolch
    Staff is quick | Read Full Review
    9/6/2024 12:00:00 AM | Google
  • ★★★★★ COLEMAN_CAROLANN
    Great and helpful. Service advisors are the best. Helps to keep my Beetle running stress free. | Read Full Review
    9/6/2024 12:00:00 AM | DealerRater
  • ★★★★★ Bearded Guy
    Haha what a waste of time that place is. Staff is sloppy and about uneducated about the product as it comes. Was told a gti and gli are rare n special they don't make deals on them... Well your competition down the road makes great deals on them lol. | Read Full Review
    9/6/2024 12:00:00 AM | Google
  • ★★★★★ CARLOSSMITH958
    Thanks for all the help at VW. I highly recommend Vw Cincinnati location. Thanks again | Read Full Review
    9/5/2024 12:00:00 AM | DealerRater
  • ★★★★★ sam.mcclarren
    The only reason it was given 1 star is because zero stars wasn't an option. If you have an option find another dealership to get your vehicle serviced at. Went in on a Saturday for a 70K service and was told that I would need to make an appointment later that week for further troubleshooting. The vehicle was dropped of and later that | Read Full Review
    9/5/2024 12:00:00 AM | DealerRater
  • ★★★★★ sarah.donohue.norris
    Ryan Marcus was very easy and straightforward to work with in buying my dream car! This dealership is by far the best Volkswagon dealer in the tristate! | Read Full Review
    9/4/2024 12:00:00 AM | DealerRater
  • ★★★★★ Tim Allen
    | Read Full Review
    9/2/2024 12:00:00 AM | Google
  • ★★★★★ Ed S
    | Read Full Review
    9/2/2024 12:00:00 AM | Google
  • ★★★★★ David Baker
    Just got another Arteon from Martin and Alex always helpful and professional. Service team is always great as well. Can't go wrong there | Read Full Review
    9/1/2024 12:00:00 AM | Google
  • ★★★★★ Brandy Forrester
    I have been taking ny VWs to Joseph for years and am always happy with their service. | Read Full Review
    8/30/2024 12:00:00 AM | Google
  • ★★★★★ Nolan Crone
    | Read Full Review
    8/30/2024 12:00:00 AM | Google
  • ★★★★★ Jeff Clare
    Fast, friendly, and thorough. I will definitely be back. Chris was super helpful and made the visit easy. | Read Full Review
    8/30/2024 12:00:00 AM | Google
  • ★★★★★ Becca Madden
    If you're buying a car, work with Max! He makes it as easy and as painless as possible! | Read Full Review
    8/30/2024 12:00:00 AM | Google
  • ★★★★★ Virginia Rhodes
    excellent service, as always!! | Read Full Review
    8/30/2024 12:00:00 AM | Google
  • ★★★★★ Matthew Woolley
    | Read Full Review
    8/30/2024 12:00:00 AM | Google
  • ★★★★★ Jess Young
    Loved my recent visit to Joseph VW service department. They were knowledgeable, friendly, and didn’t try to sell me things I don’t need. They really took care of me and I will definitely return. | Read Full Review
    8/29/2024 12:00:00 AM | Google
  • ★★★★★ Peter Brunner
    Great service! I scheduled service on a Saturday for a coolant leak. Very promptly the service scheduler called me and let me know they only scheduled maintenance (oil changes, tire rotations, fluids etc) on the weekends. They changed my schedule to Monday. I dropped the car off and they already had a good idea what the issue was. Th | Read Full Review
    8/29/2024 12:00:00 AM | Google
  • ★★★★★ Michael Copeland
    Service took 21 days. No communication. Check engine light still on when I picked up the car. Avoid at all costs | Read Full Review
    8/28/2024 12:00:00 AM | Google
  • ★★★★★ Jerry McKenzie
    Always a pleasure to big my car to Joseph’s. | Read Full Review
    8/26/2024 12:00:00 AM | Google
  • ★★★★★ Jan Portman
    | Read Full Review
    8/26/2024 12:00:00 AM | Google
  • ★★★★★ Laura Fine
    Mike Garrison made buying a car as easy as possible! He was friendly, helpful, efficient and found us the perfect car after other dealers had discouraged us. I highly recommend this very honest and professional dealership! | Read Full Review
    8/25/2024 12:00:00 AM | Google
  • ★★★★★ Marla Donaldson
    Jonathan Hart was a fantastic advisor. My car pass all 19 points of the inspection. I got the information promptly. | Read Full Review
    8/25/2024 12:00:00 AM | Google
  • ★★★★★ laura
    Mike Garrison made buying a car as easy as possible! He found the car we wanted when other dealers discouraged us. Great dealership! | Read Full Review
    8/25/2024 12:00:00 AM | DealerRater
  • ★★★★★ msbooking2010
    Stress-free!! I had a warranty issue on my 2018 Tiquan, Joseph was able to schedule me next day. Other dealers were quoting 4 to 5 days. When I returned to pick up the Tiquan next day, I decided to check out trading in my low mileage Tiquan for a new Taos. 70 minutes later drove off in my new Taos!! | Read Full Review
    8/24/2024 12:00:00 AM | DealerRater
  • ★★★★★ rainesw1
    The buying process at Joseph is a wonderful experience. The sales staff is knowledgeable and friendly. | Read Full Review
    8/23/2024 12:00:00 AM | DealerRater
  • ★★★★★ LCORWINP19
    Joseph service department staff are amazing! They never let me down, even when it becomes an expensive repair or service. WHen they finish, it's like driving a brand new car! | Read Full Review
    8/23/2024 12:00:00 AM | DealerRater
  • ★★★★★ Will Robson
    Great experience from start to finish. Made it very easy. Max and Aaron took great care of me! | Read Full Review
    8/23/2024 12:00:00 AM | Google
  • ★★★★★ Kaylee Snowball
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    8/23/2024 12:00:00 AM | Google
  • ★★★★★ Christian Weeks
    | Read Full Review
    8/22/2024 12:00:00 AM | Google
  • ★★★★★ Gene Young
    Great service they take care of all my Volkswagens I just purchased my Tiguan off lease the guys in sales took care of everything.Joseph VW they are the best | Read Full Review
    8/22/2024 12:00:00 AM | Google
  • ★★★★★ Dan Distel
    Easy process. Answered all my questions. Good service even after the sale of the car. | Read Full Review
    8/22/2024 12:00:00 AM | Google
  • ★★★★★ Bryar Brandvold
    | Read Full Review
    8/22/2024 12:00:00 AM | Google
  • ★★★★★ dt1125
    My experience with Joseph Volkswagen was nothing but exceptional. Ryan Marcus was consultative and helpful, and he also fought tooth and nail to get the best possible deal while staying as transparent as possible. I cannot recommend him and the team there enough. | Read Full Review
    8/22/2024 12:00:00 AM | DealerRater
  • ★★★★★ JASONWHURT
    Service and required inspections were completed in a timely manner car was returned cleaned. Staff were welcoming and kept me informed of progress. No issues encountered. | Read Full Review
    8/21/2024 12:00:00 AM | DealerRater
  • ★★★★★ cgboedker
    Great people- customer relationship is incredible -not a salesperson mentality dealership-they actually deal with you. | Read Full Review
    8/20/2024 12:00:00 AM | DealerRater
  • ★★★★★ abaker946
    Easy to work with. Mike Garrison was great! Would recommend to others. Felt that we received a fair deal without much hassle. | Read Full Review
    8/20/2024 12:00:00 AM | DealerRater
  • ★★★★★ Ron M
    | Read Full Review
    8/20/2024 12:00:00 AM | Google
  • ★★★★★ Samantha Albarado
    | Read Full Review
    8/19/2024 12:00:00 AM | Google
  • ★★★★★ Karen Dews
    Purchased all three of my vehicles at Joseph VW; and have had all of them serviced here. Fortunately have not had a lot of service requirements other than standard maintenance. I’ve always received good service and follow up. Appreciate the online appointment. Tip: highly recommend servicing your vehicle with the dealership, may cost | Read Full Review
    8/19/2024 12:00:00 AM | Google
  • ★★★★★ Brandon Kluener
    | Read Full Review
    8/19/2024 12:00:00 AM | Google
  • ★★★★★ Kevin Curtin
    | Read Full Review
    8/18/2024 12:00:00 AM | Google
  • ★★★★★ Jackson Pardue
    Incredible customer service with knowledgeable staff. This is my second atlas that I’ve leased and I will be returning for another! | Read Full Review
    8/17/2024 12:00:00 AM | Google
  • ★★★★★ Margaret Brown
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    8/17/2024 12:00:00 AM | Google
  • ★★★★★ gjroberts
    Pros. This is a professionally run operation. I get the impression they have high standards. | Read Full Review
    8/17/2024 12:00:00 AM | DealerRater
  • ★★★★★ kentmm111
    Martin took excellent care of us from start to finish! We truly could not have had a better experience! | Read Full Review
    8/17/2024 12:00:00 AM | DealerRater
  • ★★★★★ Ken Jackson
    | Read Full Review
    8/16/2024 12:00:00 AM | Google
  • ★★★★★ Hannah Beiswanger
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    8/16/2024 12:00:00 AM | Google
  • ★★★★★ Heather Salomonis
    All went very well…Reggie found our extended warranty and the repair was covered, which is always nice. Car was ready within one day…super fast. They forgot to call me and tell me what was happening…that was the only issue I had…but at least it was all good news, so I can’t complain. I’ve brought my car here in the past many times an | Read Full Review
    8/15/2024 12:00:00 AM | Google
  • ★★★★★ Richard Blazer
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    8/14/2024 12:00:00 AM | Google
  • ★★★★★ Jamie Kordish
    Service was quick, Reggie was kind and helpful as always! | Read Full Review
    8/14/2024 12:00:00 AM | Google
  • ★★★★★ Carole Schuster
    I knew when I needed a vehicle that Joseph Volkswagen employees would treat me right. I appreciate Martin and Michael for the extra effort in making sure my used vehicle is completely safe and sound. Thank you | Read Full Review
    8/14/2024 12:00:00 AM | Google
  • ★★★★★ smelton0
    Super friendly and helpful staff. Will definitely make this my preferred service vendor for my new VW. | Read Full Review
    8/14/2024 12:00:00 AM | DealerRater
  • ★★★★★ HUXMILLER
    This has been my local Volkswagen dealer for fifty years. I have had many Volkswagens over the years, and the dealership has always taken god care of them. In fact, I wish I still had my robins egg blue 1970 VW beetle. Now, if only they would import the e golf, everything would be perfect. | Read Full Review
    8/14/2024 12:00:00 AM | DealerRater
  • ★★★★★ VERNESSARUSH
    Stands behind there work, trying to please customers. Took the time to show me the problem | Read Full Review
    8/13/2024 12:00:00 AM | DealerRater
  • ★★★★★ Stephen.GROSSBART
    Great and effective communication made this the easiest car I ever bought best. All around great experience. | Read Full Review
    8/12/2024 12:00:00 AM | DealerRater
  • ★★★★★ Stanch.est.1982
    Happy with scheduling and service for Sat appt. Started on time and all was done as requested. | Read Full Review
    8/12/2024 12:00:00 AM | DealerRater
  • ★★★★★ LORENEGARNIER
    Logan was very helpful and showed us several car options. He took the time to understand our needs and didn’t show anything out of budget | Read Full Review
    8/12/2024 12:00:00 AM | DealerRater
  • ★★★★★ Katie Kortekamp
    Great service and friendly staff! | Read Full Review
    8/12/2024 12:00:00 AM | Google
  • ★★★★★ MHEZLEP
    Easy, no issues during car purchase. Took a bit to get financing setup, but very easy. | Read Full Review
    8/10/2024 12:00:00 AM | DealerRater
  • ★★★★★ Danny Kern
    Nice friendly people. Quick service. | Read Full Review
    8/9/2024 12:00:00 AM | Google
  • ★★★★★ steve kenat
    | Read Full Review
    8/9/2024 12:00:00 AM | Google
  • ★★★★★ Caroline Colacarro
    This is the best car dealership in Cincinnati by a mile. I called before hand to see if the vehicle I wanted to look at was still available. Ryan, our sales guy, had it all ready to go when we arrived. The employees gave us plenty of time to think things over and they offered a competitive price for my trade in. They were respect | Read Full Review
    8/8/2024 12:00:00 AM | Google
  • ★★★★★ colleenhealey7
    The team, Reggie, Christopher, Jerry and hard working technicians completed a recalibration of sensor system | Read Full Review
    8/8/2024 12:00:00 AM | DealerRater
  • ★★★★★ Kaitlyn Brown
    | Read Full Review
    8/6/2024 12:00:00 AM | Google
  • ★★★★★ Ryan Brashear Ventura
    I bought my GLI here they were extremely helpful, willing to work with me bringing my own financing only offered the rates if they financed as an option they were never pushy about using their financing. I have had two services on my car at this point and they are quick and scheduling is easy. | Read Full Review
    8/6/2024 12:00:00 AM | Google
  • ★★★★★ Jim Alford
    I had an issue that the service department wouldn’t address but the manager Aaron took care of it in the middle of his lunch! Thank you for jumping on it and taking care of me. J Alford | Read Full Review
    8/6/2024 12:00:00 AM | Google
  • ★★★★★ John Warrington
    It’s always a pleasure working with Joseph Volkswagen. I had a quick warranty repair, which they did quickly and on time. Much to my surprise, they also washed my car. Very nice service. | Read Full Review
    8/6/2024 12:00:00 AM | Google
  • ★★★★★ DAPFANDER
    Problem not solved and was disrespected by service employee and they did not respond to request for help | Read Full Review
    8/5/2024 12:00:00 AM | DealerRater
  • ★★★★★ colleenhealey7
    Reggie, Christopher , and team were courteous and expedited issues of my Jetta to my satisfaction. | Read Full Review
    8/4/2024 12:00:00 AM | DealerRater
  • ★★★★★ Joseph Schwering
    | Read Full Review
    8/4/2024 12:00:00 AM | Google
  • ★★★★★ Osvaldo Alers
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    8/4/2024 12:00:00 AM | Google
  • ★★★★★ Rita Ross
    I have always had positive experiences with the Joseph VW service department. They are honest and polite. | Read Full Review
    8/4/2024 12:00:00 AM | Google
  • ★★★★★ Javion Cook
    Great service | Read Full Review
    8/3/2024 12:00:00 AM | Google
  • ★★★★★ Sarah Baum
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    8/3/2024 12:00:00 AM | Google
  • ★★★★★ Allison Phillips
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    8/3/2024 12:00:00 AM | Google
  • ★★★★★ D Piep
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    8/3/2024 12:00:00 AM | Google
  • ★★★★★ TFITTS1379
    Reggie and team went ‘above and beyond’ to figure out and then solve a problem for me! | Read Full Review
    8/3/2024 12:00:00 AM | DealerRater
  • ★★★★★ stephen
    Best customer service. Best communication. Everything about dealing with Joseph Volkswagen is a positive experience. Consistently excellent in all respects, from sales to service. | Read Full Review
    8/3/2024 12:00:00 AM | DealerRater
  • ★★★★★ ABBEYHARDY18
    We traveled an hour and a half for the exact car we knew we wanted so the dealership did not have to do much work on our behalf. However, they were cordial and easy to work with. The only downfall was that the electric vehicle we purchased was only charged 15% when we purchased it. | Read Full Review
    8/3/2024 12:00:00 AM | DealerRater
  • ★★★★★ Zack Draheim
    | Read Full Review
    8/1/2024 12:00:00 AM | Google
  • ★★★★★ Allen Young
    | Read Full Review
    7/31/2024 12:00:00 AM | Google
  • ★★★★★ abby townsend
    Great overall experience. Took five hours however, I guess that’s pretty typical when buying a car… Ryan the sales consultant was very friendly and made sure to explain things in detail and was realistic about what I did and didn’t need to include in my purchase. | Read Full Review
    7/31/2024 12:00:00 AM | Google
  • ★★★★★ Tony Tribble
    Dale my mechanic was excellent!! | Read Full Review
    7/31/2024 12:00:00 AM | Google
  • ★★★★★ steve manuel
    Worst customer service experience of my life. (I'm 50 and have traveled the world and lived in 5 cities.) Worst. Ever. My car was recently stolen, and when it was recovered, I went to the dealership in an effort to receive "Primo, like-the-factory-intended level care." (Forgive me; I can be naive.) I checked in my car, described al | Read Full Review
    7/31/2024 12:00:00 AM | Google
  • ★★★★★ Ed R.
    Jon & Reggie were great, car was done as promised. | Read Full Review
    7/30/2024 12:00:00 AM | Google
  • ★★★★★ Diana Leek
    Service was outstanding got me in and out and gave Blu a bath lol | Read Full Review
    7/30/2024 12:00:00 AM | Google
  • ★★★★★ cbheekin
    Everyone I dealt with was very friendly and helpful. The service was great and communication was excellent. | Read Full Review
    7/30/2024 12:00:00 AM | DealerRater
  • ★★★★★ WILLIE.COMAN
    It was fine no complaints everybody was pleasant and helpful. No more words needed bye | Read Full Review
    7/30/2024 12:00:00 AM | DealerRater
  • ★★★★★ bettyruckus
    Excellent dealership Surly going to be a repeat customer as well as tell all my friends and family about you guys | Read Full Review
    7/29/2024 12:00:00 AM | DealerRater
  • ★★★★★ BENJAMIN.THOMAS31
    I brought my vehicle in for an annual oil change. The service was excellent and fast, and all of my questions were answered. | Read Full Review
    7/29/2024 12:00:00 AM | DealerRater
  • ★★★★★ HEATHERADAMS
    Easy to work with. Only disappointment was my new EV was not charged when purchased. | Read Full Review
    7/29/2024 12:00:00 AM | DealerRater
  • ★★★★★ KK
    Great experience - fast easy purchase and easy to work with- Logan was great- would recommend | Read Full Review
    7/28/2024 12:00:00 AM | DealerRater
  • ★★★★★ Sonya Forg
    Always friendly and timely! | Read Full Review
    7/28/2024 12:00:00 AM | Google
  • ★★★★★ Faye Robinson
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    7/27/2024 12:00:00 AM | Google
  • ★★★★★ CASEYBALL
    Joseph VE was very helpful through and easy to work with. The process was easy start to finish. | Read Full Review
    7/27/2024 12:00:00 AM | DealerRater
  • ★★★★★ Sam Hall
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    7/26/2024 12:00:00 AM | Google
  • ★★★★★ Zach Bertoia
    Joseph VW always does a great job. They were able to get my car in the same week I called for an oil change and tire rotation, and made everything easy. Thanks! | Read Full Review
    7/26/2024 12:00:00 AM | Google
  • ★★★★★ LaDayja Buchanan
    | Read Full Review
    7/26/2024 12:00:00 AM | Google
  • ★★★★★ Ijc
    All the staff in the service shop are knowledgeable and helpful every time I’ve brought my vehicle in! | Read Full Review
    7/25/2024 12:00:00 AM | DealerRater
  • ★★★★★ IZZETDINC
    Martin is great. But i can not tell the same for overall about my experienced at dealer | Read Full Review
    7/25/2024 12:00:00 AM | DealerRater
  • ★★★★★ MELISSAFEENEY01
    Service for a safety recall was taken care of promptly. They went out of their way to work with me to get the job done while I was away on vacation. Very nice experience. | Read Full Review
    7/24/2024 12:00:00 AM | DealerRater
  • ★★★★★ Dan Carter
    Very easy to deal with. Martin was helpful and made the process smooth, which can be hard! | Read Full Review
    7/24/2024 12:00:00 AM | DealerRater
  • ★★★★★ MCGEES.CM
    Great experience! Staff were very friendly & helpful. I would definitely go back to this location! | Read Full Review
    7/23/2024 12:00:00 AM | DealerRater
  • ★★★★★ Brandon Smith
    I recently stopped in to complete a buyout of my 2020 Jetta R-Line. The team at Joseph VW had the paperwork written up and ready for my signature in no time and my salesman, Martin Morris, was a pleasure to work with through the whole experience. 5/5 would do again. | Read Full Review
    7/23/2024 12:00:00 AM | Google
  • ★★★★★ Annie Stallworth
    | Read Full Review
    7/23/2024 12:00:00 AM | Google
  • ★★★★★ margaret clifton
    | Read Full Review
    7/23/2024 12:00:00 AM | Google
  • ★★★★★ Joseph Schilling
    Chris at the front desk was great to deal with. | Read Full Review
    7/23/2024 12:00:00 AM | Google
  • ★★★★★ Crystal McGee
    | Read Full Review
    7/22/2024 12:00:00 AM | Google
  • ★★★★★ CHRISTYYLYN55
    Appreciate the good work on my Volkswagen Passat, just wish they cleaned the outside better after maintenance | Read Full Review
    7/22/2024 12:00:00 AM | DealerRater
  • ★★★★★ Hosie Jennings
    | Read Full Review
    7/21/2024 12:00:00 AM | Google
  • ★★★★★ Tammy Smith
    | Read Full Review
    7/20/2024 12:00:00 AM | Google
  • ★★★★★ CANDAJOEHNK
    Fantastic place !! Stat to finish, everything went as planned . Would recommend them to anyone purchasing a vehicle | Read Full Review
    7/18/2024 12:00:00 AM | DealerRater
  • ★★★★★ Abigail Guard
    I always have a great experience at the service department. The manager there is great and he has trained his employees to be thorough, accurate, and efficient. For a car dealership I have to say I am very satisfied with their performance and customer service. | Read Full Review
    7/17/2024 12:00:00 AM | Google
  • ★★★★★ Erin Kroger
    Great experience with the service department. The ice and water machine was nice, seating could be better but if it's only an hour or less wait that's not a huge deal. Reggie was great, got my car taken care of and I saw him help several other people simultaneously. | Read Full Review
    7/17/2024 12:00:00 AM | Google
  • ★★★★★ RYLEEMCKINNEY15
    Horrible customer service. They are lazy car salesman and I had a horrible experience with them. | Read Full Review
    7/17/2024 12:00:00 AM | DealerRater
  • ★★★★★ lindsaydrenning
    I drove from Columbus to Cincinnati to purchase a vehicle and Joseph VW made it worth the drive. Everyone we interacted with was kind and efficient. They explained every part of the purchase and checked for any questions. Martin and team made my family feel welcome in the sales office. I would make the drive to purchase from this dea | Read Full Review
    7/16/2024 12:00:00 AM | DealerRater
  • ★★★★★ Mitch Miller
    I worked with Adam over multiple days and he was very helpful and patient with my situation. The vehicle I purchased was not ready to be taken home yet, so they worked with me and set me up with a loaner. Other sales team members were kind and helpful during my multiple visits as well. This dealership was busier than other VW dealers | Read Full Review
    7/16/2024 12:00:00 AM | Google
  • ★★★★★ t shink
    Exceptional experience working potential vehicle purchase. Can’t highlight Ryan enough and his professional approach throughout process. Great representative for Joseph VW. | Read Full Review
    7/13/2024 12:00:00 AM | Google
  • ★★★★★ Janis Skraucevs
    All Service Writers, Reggie, John, and Christopher have been thorough and helpful. I could take my car to a more convenient VW dealer but I prefer making the trip to Joseph. | Read Full Review
    7/13/2024 12:00:00 AM | Google
  • ★★★★★ Lisa Brunsman
    John was very helpful. He took time to explain everything to me. I’m grateful for that. ?? | Read Full Review
    7/11/2024 12:00:00 AM | Google
  • ★★★★★ berten786
    The whole process was very straightforward, and the used car manager offered a reasonable price for my trade in without the need for the usual hassle. Max was very knowledgeable about the Jetta and all the features, and your location is very convenient for us city folks. | Read Full Review
    7/11/2024 12:00:00 AM | DealerRater
  • ★★★★★ FDG513
    They took great care of me and I don’t regret dealing with Joseph Volkswagen | Read Full Review
    7/11/2024 12:00:00 AM | DealerRater
  • ★★★★★ Kathleen Collier
    | Read Full Review
    7/11/2024 12:00:00 AM | Google
  • ★★★★★ Anne Shannon
    | Read Full Review
    7/10/2024 12:00:00 AM | Google
  • ★★★★★ tomeca goodwin
    Everyone at Joseph volkswagen was friendly with great customer service. | Read Full Review
    7/10/2024 12:00:00 AM | Google
  • ★★★★★ Chad Starnes
    | Read Full Review
    7/10/2024 12:00:00 AM | Google
  • ★★★★★ BCALDWELL313
    We were very pleased with the service and friendliness of everyone at this dealership. We would recommend them to anyone purchasing a vehicle. | Read Full Review
    7/10/2024 12:00:00 AM | DealerRater
  • ★★★★★ gaskins2112
    Mike Garrison was probably the most pleasant car salesman I have ever dealt with. It was a great experience purchasing a vehicle overall. | Read Full Review
    7/9/2024 12:00:00 AM | DealerRater
  • ★★★★★ PHUGHES3
    Max was excellent to work with, even coming in on his day off to accommodate our schedule and make the deal. Would highly recommend. | Read Full Review
    7/9/2024 12:00:00 AM | DealerRater
  • ★★★★★ mylandermichael3
    Quick and friendly shop. Everything was as expected. My car was in for a fast oil change and return. | Read Full Review
    7/9/2024 12:00:00 AM | DealerRater
  • ★★★★★ MYLESDAVIS1522
    Great service and there was nothing but help from everyone there. Terry and staff did great on the car. | Read Full Review
    7/8/2024 12:00:00 AM | DealerRater
  • ★★★★★ beastyjj42
    Really tried to lowball me on my trade-in and then try to sell me a new car above MSRP. Don’t go here unless you want to live the used car salesman experience | Read Full Review
    7/8/2024 12:00:00 AM | Google
  • ★★★★★ Tiffany Ross
    This was my first time going there. Reggie was professional and kind. Reggie made sure to explain what was needed. | Read Full Review
    7/7/2024 12:00:00 AM | Google
  • ★★★★★ J Taylor
    I am always pleased with the service, employee interactions, and overall experience at Joseph VW. They are my go-to service department in Cincinnati and the best service experience I've had across several states. I've worked with Reggie a few times now and he has always been so helpful, transparent, professional, and knowledgable. | Read Full Review
    7/6/2024 12:00:00 AM | DealerRater
  • ★★★★★ XYZ.0.123
    I’ve always gone to Joseph because their service, knowledge, and reputation is excellent and reliable. | Read Full Review
    7/6/2024 12:00:00 AM | DealerRater
  • ★★★★★ TTRACY0
    The people in the service department were great to work with. They were extremely timely and I was out of the service department sooner than I was told. One of the technicians took time to set up my phone so I could use "Maps". | Read Full Review
    7/4/2024 12:00:00 AM | DealerRater
  • ★★★★★ bkhunter
    My friends at Joseph VW are always prompt, kind, and deliver excellent service. I waited for my vehicle during service this time and they worked to get my car to me as quickly as possible. I can always trust and rely on the guys at Joseph VW. | Read Full Review
    7/4/2024 12:00:00 AM | DealerRater
  • ★★★★★ rodneytriggs
    Service was excellent, did not have a long wait. Would recommend service center to others | Read Full Review
    7/4/2024 12:00:00 AM | DealerRater
  • ★★★★★ Richard Lang
    Great service, got us in next day to look at our Tiguan. Very Professional!! | Read Full Review
    7/3/2024 12:00:00 AM | Google
  • ★★★★★ Christine Noble
    Joseph Volkswagen has excellent customer service in their service department. The person that initially talked to me was very courteous and honest with me. He gave me a date for me to bring my car in and promised that if they had the part, it would be done that day. They kept their promise, and the bill was what they estimated it to | Read Full Review
    7/3/2024 12:00:00 AM | Google
  • ★★★★★ rgrace1316
    Transparent, honest, integrity, are all words that come to mind when thinking about our experience. A+ experience and would highly recommend | Read Full Review
    7/2/2024 12:00:00 AM | DealerRater
  • ★★★★★ Michael Mylander
    | Read Full Review
    7/1/2024 12:00:00 AM | Google
  • ★★★★★ Elizabeth O'Conner
    | Read Full Review
    7/1/2024 12:00:00 AM | Google
  • ★★★★★ Tim Cavanaugh
    | Read Full Review
    7/1/2024 12:00:00 AM | Google
  • ★★★★★ jackson grace
    | Read Full Review
    6/30/2024 12:00:00 AM | Google
  • ★★★★★ Dane Boggs
    Quick and friendly service for my routine oil change on my Jetta. Performed multi point inspection, answered all my questions and checked out my additional concerns at no extra cost. I like that they weren't constantly trying to upsell like some oil change shops. Would recommend and will be back! | Read Full Review
    6/30/2024 12:00:00 AM | Google
  • ★★★★★ scfischwarber
    Fast and friendly ..Pretty seamless process from start to finish. Would recommend again to friends and family | Read Full Review
    6/30/2024 12:00:00 AM | DealerRater
  • ★★★★★ FRASER_MICHEAL
    I have been coming here for the last 30 years or so and have always received the best service by the most knowledgeable and friendly people. Thanks | Read Full Review
    6/30/2024 12:00:00 AM | DealerRater
  • ★★★★★ Mike Norton
    Nice people and good pricing but the process took too long. They knew I would be driving several hours to arrive as soon as they opened so I could get back on the road. But the finance guy drove home in the car i was interested in and was late to work. So we started late and I was there nearly 3 hours. | Read Full Review
    6/30/2024 12:00:00 AM | Google
  • ★★★★★ craerayner
    Ryan responded to my inquiry abt used van within 30 mins of online inquiry. Scheduled test drive same day I called. No fuss. Was there at 6:30 pm; finished at 8 with new van!!! | Read Full Review
    6/29/2024 12:00:00 AM | DealerRater
  • ★★★★★ JIMMYBOY7337
    John was efficient and friendly. Took great care of me with the ridiculous problem occurring because of a code needed to turn on the radio. I previously visited a different VW service dept, like You all best! | Read Full Review
    6/28/2024 12:00:00 AM | DealerRater
  • ★★★★★ Matt Bauman
    Smooth and easy service appointment | Read Full Review
    6/28/2024 12:00:00 AM | Google
  • ★★★★★ ninah enane
    Excellent service and support. Great team!! | Read Full Review
    6/27/2024 12:00:00 AM | Google
  • ★★★★★ Paul Jenemann
    | Read Full Review
    6/27/2024 12:00:00 AM | Google
  • ★★★★★ Dtake23
    Very accommodating to get you in for appointments when it’s needed! | Read Full Review
    6/27/2024 12:00:00 AM | Google
  • ★★★★★ Leah collins
    Very helpful and detailed associates! | Read Full Review
    6/27/2024 12:00:00 AM | Google
  • ★★★★★ BK Hunter
    The team at Joseph's always provides courteous, timely, and friendly service. I appreciate being treated like family. Thanks guys! | Read Full Review
    6/27/2024 12:00:00 AM | Google
  • ★★★★★ Amanda Griffith
    Came in for a scheduled oil change and was kept informed throughout the whole process. Service was done in a timely manner and they returned the car as received. | Read Full Review
    6/27/2024 12:00:00 AM | Google
  • ★★★★★ EADONOVAN513
    Great service team!! The repair is handled quickly!! Always polite & pleasant to deal with!! Thank you. | Read Full Review
    6/27/2024 12:00:00 AM | DealerRater
  • ★★★★★ Tucker
    The experience was good & Reggie was professional. However, I am unhappy that my touch screen is not working perfectly as it was before. | Read Full Review
    6/27/2024 12:00:00 AM | DealerRater
  • ★★★★★ DAVID.FOX
    My experience was very timely and professional with the team at Joseph Volkswagen of Cincinnati. | Read Full Review
    6/26/2024 12:00:00 AM | DealerRater
  • ★★★★★ plaggeo
    I liked the dealership. No one was too pushy and everything was taken care of quickly. | Read Full Review
    6/26/2024 12:00:00 AM | DealerRater
  • ★★★★★ Jacob Zeidenstein
    Awesome experience. Staff was friendly and took good care of me. | Read Full Review
    6/26/2024 12:00:00 AM | Google
  • ★★★★★ Annette Ellis
    Quick friendly service | Read Full Review
    6/25/2024 12:00:00 AM | Google
  • ★★★★★ Michael Cooper
    I have a 2014 EOS with very low mileage and took it to Joseph VW for an oil change, tire rotation, and coolant flush. The service advisor called me and told me the coolant was tested and was fine, the tire tread was measured and recommended not to have them rotated. He did remind me that the tires are 10 years old and that I should | Read Full Review
    6/25/2024 12:00:00 AM | Google
  • ★★★★★ jtdowning
    Poor communication and overall customer experience. Communicated concerns before service started. All concerns were not reviewed. | Read Full Review
    6/24/2024 12:00:00 AM | DealerRater
  • ★★★★★ Sara Ross
    | Read Full Review
    6/23/2024 12:00:00 AM | Google
  • ★★★★★ Preston Hughes
    | Read Full Review
    6/23/2024 12:00:00 AM | Google
  • ★★★★★ Rod Mamula
    | Read Full Review
    6/23/2024 12:00:00 AM | Google
  • ★★★★★ Nick Minich
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    6/22/2024 12:00:00 AM | Google
  • ★★★★★ Cara Vordenberge
    They were very quick and communicative! | Read Full Review
    6/22/2024 12:00:00 AM | Google
  • ★★★★★ Chris Jones
    | Read Full Review
    6/22/2024 12:00:00 AM | Google
  • ★★★★★ Karen Mendnehall
    | Read Full Review
    6/22/2024 12:00:00 AM | Google
  • ★★★★★ Allison Marie Rogers
    I spent 4 hours buying a car here after contacting the dealer beforehand with notice that I was coming in. Apparently another couple was helped before me because they had an existing appointment? Even though 2 sales guys were sitting there the whole time on their phones. Everyone was friendly, but this situation was not handled corre | Read Full Review
    6/22/2024 12:00:00 AM | Google
  • ★★★★★ Daddy Eddy
    Terrible service. Customer service is lazy. | Read Full Review
    6/22/2024 12:00:00 AM | Google
  • ★★★★★ Big Midget Pyro
    Sales folks were professional and straight forward! Very much appreciated? | Read Full Review
    6/20/2024 12:00:00 AM | Google
  • ★★★★★ James capano
    John was Terrific! Friendly and efficient. He took great care of me | Read Full Review
    6/20/2024 12:00:00 AM | Google
  • ★★★★★ Robert Mansfield
    | Read Full Review
    6/19/2024 12:00:00 AM | Google
  • ★★★★★ Kelly Beischel
    This is the only place I will go to service my VW Beetle. It’s easy to make an appt. The Service Staff are kind and knowledgeable. There is a place to work if you stay on the premises. It’s a great place. I feel lucky to have experts servicing my Bug. | Read Full Review
    6/19/2024 12:00:00 AM | Google
  • ★★★★★ Lindsay Faust
    I was able to get a same day appointment online, which was very easy. Reggie was professional, friendly and efficient. | Read Full Review
    6/18/2024 12:00:00 AM | Google
  • ★★★★★ RYLEEMCKINNEY15
    Horrible customer service. The car sales men didn’t even give me my paper work when I signed on a car or registration. The sales man that we worked with didn’t even show up on signing day. Horrible customer service, they also never showed us how our car worked, they just handed us the keys and said bye. | Read Full Review
    6/18/2024 12:00:00 AM | DealerRater
  • ★★★★★ Hannah Whaley
    Great customer service! I purchased my first VW in 2023 and have been so impressed with the Joseph Volkswagen of Cincinnati team. Everyone is friendly and takes the time to explain things. Very happy with the service I have received! | Read Full Review
    6/17/2024 12:00:00 AM | DealerRater
  • ★★★★★ bsniehaus
    Great experience! Martin and Mike make buying a vehicle very easy! | Read Full Review
    6/17/2024 12:00:00 AM | Google
  • ★★★★★ William Fox
    | Read Full Review
    6/17/2024 12:00:00 AM | Google
  • ★★★★★ Daren Grayton
    All went well with except that the roof rack was incorrectly installed. It was too far forward. When I added my roof storage container, I encountered the issue and had to correct it myself. This was a last minute hassle. | Read Full Review
    6/17/2024 12:00:00 AM | DealerRater
  • ★★★★★ DAWNCLARK256
    The service team was wonderful to work with before and after. Car is driving great. | Read Full Review
    6/15/2024 12:00:00 AM | DealerRater
  • ★★★★★ Jerry Naberhaus
    Greg, Matt and Reggie are always a joy to deal with! A super visit as always keep it up guys! | Read Full Review
    6/15/2024 12:00:00 AM | Google
  • ★★★★★ maureen richard
    Reggie and Chris are very customer friendly and thorough in updates about your service. | Read Full Review
    6/15/2024 12:00:00 AM | Google
  • ★★★★★ Nash Busey
    Reggie is a great service advisor. I did not buy my car there, but they will be my service center indefinitely. Great communication, fast and friendly service. | Read Full Review
    6/15/2024 12:00:00 AM | Google
  • ★★★★★ keshiamiller46
    Great customer service! Fast and efficient. I will go back and get more work done when needed. | Read Full Review
    6/14/2024 12:00:00 AM | DealerRater
  • ★★★★★ john@mooserific.org
    The folks at Joseph VW treat me so well. I’ve had my cars serviced there since 2000! | Read Full Review
    6/13/2024 12:00:00 AM | DealerRater
  • ★★★★★ bigten79
    Joseph volkswagen were timely with my services. They were helpful with getting all my questions answered. Overall great service!!! | Read Full Review
    6/12/2024 12:00:00 AM | DealerRater
  • ★★★★★ Ryan Derge
    Came in with a fairly costly issue, I understand that VW are unique in their systems and there's a certain luxury cost that comes with them. I'd hope that the same luxury would provide some proper customer understanding and service. My key had an issue coming in but they furthered the issue by removing the hood for the key, all the | Read Full Review
    6/12/2024 12:00:00 AM | Google
  • ★★★★★ BRH41075
    I had to return to dealer because they left the cap off my coolant and it all leaked out and got all over my car. | Read Full Review
    6/11/2024 12:00:00 AM | DealerRater
  • ★★★★★ Virginia Watt
    Friendly efficient service team from check in through checkout. | Read Full Review
    6/9/2024 12:00:00 AM | Google
  • ★★★★★ Guild Master
    | Read Full Review
    6/9/2024 12:00:00 AM | Google
  • ★★★★★ Tori Mason
    Five-star service from Martin at Joseph VW! He made our Atlas purchase an absolute pleasure. Martin's expertise and attention to detail ensured we found the perfect vehicle for our family. He went the extra mile to make sure we were comfortable and satisfied every step of the way. Highly recommend Martin for a seamless and enjoyable | Read Full Review
    6/8/2024 12:00:00 AM | Google
  • ★★★★★ WENDYGHILL
    The care my care receives at Joseph Volkswagen is always topnotch! The personal care at the desk is exemplary and the waiting time is always short! | Read Full Review
    6/8/2024 12:00:00 AM | DealerRater
  • ★★★★★ pdainc01
    Reggie was awesome on my first visit to Joseph VW. Very Professional! Very Helpful! Very impressed! | Read Full Review
    6/7/2024 12:00:00 AM | DealerRater
  • ★★★★★ JFDEATRICK
    A very together operation that wanted to do what was right in the customer's experience. | Read Full Review
    6/7/2024 12:00:00 AM | DealerRater
  • ★★★★★ tevionsimms7
    Dealership didn't pressure me and I felt comfortable the whole time during this.process. | Read Full Review
    6/7/2024 12:00:00 AM | DealerRater
  • ★★★★★ Debbie Marcus
    The whole experience was wonderful!! Ryan was very patient in showing me many different options and helping get our best deal possible!! My new Taos is beautiful!! Financing was seem less. Will definitely return! Thank you Joseph VW!! | Read Full Review
    6/7/2024 12:00:00 AM | Google
  • ★★★★★ ToastRFilms
    Traded in my truck and bought a new 6-speed GTI. Everyone I met was authentic, friendly, and easy to work with, and there was no pressure to make anything happen. They were good to negotiate with, and we landed on a reasonable value for the GTI and my trade-in (other dealerships hadn't gotten close enough to make a deal). After that, | Read Full Review
    6/7/2024 12:00:00 AM | Google
  • ★★★★★ Nicole Green
    | Read Full Review
    6/6/2024 12:00:00 AM | Google
  • ★★★★★ Lo 2 da flo!
    My experience was awesome! They answered all my questions about the repairs needed on my tiquan. They explained things. They had exceptional customer service. And I even got my car quicker than I expected! I'll be back for sure | Read Full Review
    6/6/2024 12:00:00 AM | Google
  • ★★★★★ FMORRISS
    It was great. It was great. It was great It was great. It was great. | Read Full Review
    6/6/2024 12:00:00 AM | DealerRater
  • ★★★★★ KA8DZT
    Fast friendly service. The service writer was very nice got me in and out very quick So far very happy with Joseph VW service. | Read Full Review
    6/6/2024 12:00:00 AM | DealerRater
  • ★★★★★ Tevion S.
    This was probably the best sales experience I've ever had with a dealership . Usually I'm nervous when it comes down to buying a new or used vehicle , but when it came down to this DEALERSHIP! I didn't feel overwhelmed or pressured into anything I didn't want to do . Big shout-out to Max for helping me acquire a new vehicle . I'm out | Read Full Review
    6/5/2024 12:00:00 AM | Google
  • ★★★★★ laura t
    | Read Full Review
    6/5/2024 12:00:00 AM | Google
  • ★★★★★ Scot Hall
    Another great service experience at Joseph VW. The service advisor took the time to explain everything properly and the job was completed quickly. We will be back again in the future. | Read Full Review
    6/5/2024 12:00:00 AM | Google
  • ★★★★★ JSCHENK0
    Not sure if I would recommend you yet, just started using you. Do plan to continue using you at this point. | Read Full Review
    6/5/2024 12:00:00 AM | DealerRater
  • ★★★★★ Tina Nolen
    Great experience with the purchase of my new Volkswagen Tao | Read Full Review
    6/4/2024 12:00:00 AM | Google
  • ★★★★★ JEMAILLIMITED
    Very forthright and upstanding. Pleasant to deal with. Knowledgeable and professional. Always gives a fair price | Read Full Review
    6/4/2024 12:00:00 AM | DealerRater
  • ★★★★★ MHEIL2N
    I received a professional interaction in buying a new car and quick and easy process. | Read Full Review
    6/4/2024 12:00:00 AM | DealerRater
  • ★★★★★ SCUZZSAW
    This service center maintained my 2001 Jetta for 16 years. Their care and attention to detail is a primary reason I purchased my 2017 Jetta from here. | Read Full Review
    6/4/2024 12:00:00 AM | DealerRater
  • ★★★★★ M
    Joseph VW has consistently had outstanding service! I had selected an oil change and a few other maintenance items when I booked my service online. I got a call from them letting me know that those items all fell under the next milestone (10kx) service for my vehicle, and that it would be less expensive (and include more things!) to | Read Full Review
    6/3/2024 12:00:00 AM | DealerRater
  • ★★★★★ tinanolen99
    The dealership was very professional very nice and helpful in buying a new vehicle . Mike was the salesman that helped me with my purchase. | Read Full Review
    6/3/2024 12:00:00 AM | DealerRater
  • ★★★★★ Michelle Heffernan
    Such a great experience working with Joseph Volkswagen. Martin was amazing! Answered all of our questions and had an awesome experience. | Read Full Review
    6/3/2024 12:00:00 AM | Google
  • ★★★★★ Joshua Hanauer
    I have been dealing with my issue for almost a year. After dropping my car off, the service manager called to ask what was needed and the car was ready later that afternoon! Great communication, great service and friendly people. I could not ask for more. Thanks Joseph VW! | Read Full Review
    6/3/2024 12:00:00 AM | Google
  • ★★★★★ Beth Healy
    | Read Full Review
    6/3/2024 12:00:00 AM | Google
  • ★★★★★ PRIESSMAN1129
    The were very nice. They worked numbers with us. I would highly recommend this dealership to a friend. | Read Full Review
    6/2/2024 12:00:00 AM | DealerRater
  • ★★★★★ Adam Hay
    Friendly & helpful sales person & service manager. | Read Full Review
    6/1/2024 12:00:00 AM | Google
  • ★★★★★ William Roy
    Fantastic experience. All employees were very professional, while very busy they were able to have my car turned around in a day. Easily recommended and will be back again | Read Full Review
    5/31/2024 12:00:00 AM | Google
  • ★★★★★ Solange Cooper
    They always take care of me! Took my flat tire in and they fixed it no problem and even washed my vehicle in the process. Reggie always gets me together! I appreciate y’all! | Read Full Review
    5/31/2024 12:00:00 AM | Google
  • ★★★★★ Suzie Brinker
    | Read Full Review
    5/31/2024 12:00:00 AM | Google
  • ★★★★★ WADSWORL
    The service team at Joseph are tops: professional, courteous, patient, and always willing to go that extra mile. | Read Full Review
    5/31/2024 12:00:00 AM | DealerRater
  • ★★★★★ valfolger
    They have great service and I love the team. They are responsive and very helpful. | Read Full Review
    5/30/2024 12:00:00 AM | DealerRater
  • ★★★★★ Kellie Huddleston
    Excellent care and customer service!! | Read Full Review
    5/30/2024 12:00:00 AM | Google
  • ★★★★★ J. Gorley
    Called with same information twice by two different people holding up the job. Did not have the courtesy to charge my vehicle when done prior to pick up. Forgot to reset warning settings. | Read Full Review
    5/30/2024 12:00:00 AM | DealerRater
  • ★★★★★ Alisha Loch
    We're always happy with our experiences here! We bought our vehicle and continue to have it serviced at Joseph VW. Scheduling is easy and we've never had any follow-up issues | Read Full Review
    5/29/2024 12:00:00 AM | Google
  • ★★★★★ Carol Jones
    Service dept timely and friendly. Had my car ready to go at the time they had promisef | Read Full Review
    5/29/2024 12:00:00 AM | Google
  • ★★★★★ Kathy Zaeske
    | Read Full Review
    5/29/2024 12:00:00 AM | Google
  • ★★★★★ Chelsea Buzza
    Great dealership, my car is always well taken care | Read Full Review
    5/28/2024 12:00:00 AM | Google
  • ★★★★★ tejal dand
    | Read Full Review
    5/28/2024 12:00:00 AM | Google
  • ★★★★★ Kara Leberecht
    Great service kind folks! | Read Full Review
    5/28/2024 12:00:00 AM | Google
  • ★★★★★ Joseph Winterhalter
    | Read Full Review
    5/28/2024 12:00:00 AM | Google
  • ★★★★★ EPARKER3
    We have used them since 2019. Great people to work with. I would recommend anyone to use them. | Read Full Review
    5/27/2024 12:00:00 AM | DealerRater
  • ★★★★★ charlesblythe51
    OK Mike garrison was very nice very professional would tell every body to see him any time | Read Full Review
    5/26/2024 12:00:00 AM | DealerRater
  • ★★★★★ bfk49
    I spoke with the front desk man (John) and a mechanic. Both were very nice and explained the needed repair. Both also accepted my decision to not have the repair done. | Read Full Review
    5/26/2024 12:00:00 AM | DealerRater
  • ★★★★★ Daren Grayton
    The process went swimmingly well. It went well. No issues and was on time. Two thumbs up. | Read Full Review
    5/26/2024 12:00:00 AM | DealerRater
  • ★★★★★ John
    Reggie was really outstanding. He was helpful, responsive, communicative, and fair. We will be back. | Read Full Review
    5/25/2024 12:00:00 AM | DealerRater
  • ★★★★★ Keshia Miller
    Great customer service?? | Read Full Review
    5/24/2024 12:00:00 AM | Google
  • ★★★★★ Deb Case
    I ordered replacement key fob for a 20 yr old VW Beetle convertible. The team had trouble programming and had to keep the car overnight into the next day to solve the issue, but they did. And they maintained the price quoted, which I appreciated. Thanks for keeping at it! | Read Full Review
    5/24/2024 12:00:00 AM | Google
  • ★★★★★ Lance Leitner
    All good! Checked out new VW while Jetta got service check and oil changes. Trust Joseph VW with all the service. Friendly, knowledgeable crew there takes great care of our VW! | Read Full Review
    5/23/2024 12:00:00 AM | Google
  • ★★★★★ Louis Finkelmeier
    | Read Full Review
    5/23/2024 12:00:00 AM | Google
  • ★★★★★ Jenna Heffernan
    | Read Full Review
    5/23/2024 12:00:00 AM | Google
  • ★★★★★ Melissa Woods
    Friendly and fast service. | Read Full Review
    5/23/2024 12:00:00 AM | Google
  • ★★★★★ R. Naomi Howard
    | Read Full Review
    5/23/2024 12:00:00 AM | Google
  • ★★★★★ Claudette Fikes
    loud security audio recording is very scary if you dont know what it is. Too loud | Read Full Review
    5/21/2024 12:00:00 AM | Google
  • ★★★★★ Robert Norris
    Reggie was excellent. | Read Full Review
    5/20/2024 12:00:00 AM | Google
  • ★★★★★ DBEHRE7636
    Martin was very helpful, and understanding of our needs. Our daughter bought a car from him last year, and due to her experience, we looked for him for our sales experience. Very good! | Read Full Review
    5/20/2024 12:00:00 AM | DealerRater
  • ★★★★★ pglenoir
    Dealership was awesome to work with. Very steep diagnostic for having to explain to them how to troubleshoot issue with no real answers afterwards. | Read Full Review
    5/20/2024 12:00:00 AM | DealerRater
  • ★★★★★ Brylee Pace
    Adam & his manager took great care of us! I was buying my first car after finishing college & they did not pressure me or push me in any way. They were very patient and good at answering questions! They were so awesome my mom actually went and bought a car there the next day as well. Highly recommend! | Read Full Review
    5/19/2024 12:00:00 AM | Google
  • ★★★★★ Jim Sketch
    Really great people | Read Full Review
    5/18/2024 12:00:00 AM | Google
  • ★★★★★ Kari Lockwood
    I just left Joseph VW and I must say Martin is AMAZING! He made the process so easy, stress free, and was patient enough to explain things. I could not recommend this dealership enough!!! | Read Full Review
    5/18/2024 12:00:00 AM | Google
  • ★★★★★ Brittney Billiter
    | Read Full Review
    5/18/2024 12:00:00 AM | Google
  • ★★★★★ STARKEYBL
    We had an awesome experience with the whole team at Joseph VW, especially with our salesperson, Adam. He was kind, knowledgeable, and straightforward without being pushy. | Read Full Review
    5/18/2024 12:00:00 AM | DealerRater
  • ★★★★★ jackorkathyj
    Easy to schedule. After hours drop off and late pick up is helpful to busy schedules. | Read Full Review
    5/18/2024 12:00:00 AM | DealerRater
  • ★★★★★ brennabartoszek
    Reggie is the best, I will make sure to go through him from now on! | Read Full Review
    5/18/2024 12:00:00 AM | DealerRater
  • ★★★★★ Bernadette Kludy
    | Read Full Review
    5/18/2024 12:00:00 AM | Google
  • ★★★★★ Robert Wallace
    I feel like companies shouldn’t keep asking for reviews. I was happy to say nothing, but three text reminders later: here it is. Went in for a simple oil change. Picked up the car and found a new dent in the door and new scratches. Went back only to get blown off by the service manager. Then a low oil light came on. Had to take | Read Full Review
    5/18/2024 12:00:00 AM | Google
  • ★★★★★ Wendy Hill
    Joseph Volkswagen of Cincinnati did my oil change, tune up less than an hour. All the staff was friendly and courteous. It is always a pleasure to wait for my car to be done in their bright and well appointed waiting room! | Read Full Review
    5/16/2024 12:00:00 AM | Google
  • ★★★★★ Carmelita Bolin
    | Read Full Review
    5/16/2024 12:00:00 AM | Google
  • ★★★★★ Jeremy Kleven
    The staff were welcoming, knowledgeable and quick to assist me with my questions. They set timely expectations on when to get my rear tail light fixed, and let me know how long it would take. If they said 30 min. then they got back to me in 30 min. If they said an hour then they would get to me in an hour. Greatly appreciate the prof | Read Full Review
    5/16/2024 12:00:00 AM | Google
  • ★★★★★ Barbara Alexander
    | Read Full Review
    5/16/2024 12:00:00 AM | Google
  • ★★★★★ Rachel Hodesh
    | Read Full Review
    5/15/2024 12:00:00 AM | Google
  • ★★★★★ DTAKE23
    Received our car, diagnosed it in a couple hours, fixed the repair plus added an oil change, Our car was available two days later at the quoted time! Win win!!! | Read Full Review
    5/15/2024 12:00:00 AM | DealerRater
  • ★★★★★ bfrank19
    Great experience and very satisfied. I would recommend Joseph VW for all your service needs | Read Full Review
    5/15/2024 12:00:00 AM | DealerRater
  • ★★★★★ yilmae
    Easy check-in, timely and quality service. All employees in the service department were customer oriented and friendly. | Read Full Review
    5/15/2024 12:00:00 AM | DealerRater
  • ★★★★★ brennabartoszek
    Reggie totally restored my faith in Joseph Volkswagen customer service!! He made it a great experience! | Read Full Review
    5/15/2024 12:00:00 AM | DealerRater
  • ★★★★★ fpcaporusso
    Took pretty long to get out of here but service was good. I have to return to have brakes looked at bc they're been awful since i bought the car | Read Full Review
    5/15/2024 12:00:00 AM | DealerRater
  • ★★★★★ maya s
    Very quick service and staff is extremely kind | Read Full Review
    5/14/2024 12:00:00 AM | Google
  • ★★★★★ Kim Barker
    We revisited the location after using another mechanic for 3 years. It appears that their customer focus and attention aren't the same as they were in 2021. In order to receive my free lifetime oil change, I had to spend $550 on their recommended service, 3,000 miles early. Much of what they were going to do, I had already done my | Read Full Review
    5/14/2024 12:00:00 AM | Google
  • ★★★★★ strohs167
    They changed oil in Jetta and now the engine is possibly blown my son called told them oil light was on they told him they usuallyover fill them so keep driving it | Read Full Review
    5/14/2024 12:00:00 AM | DealerRater
  • ★★★★★ Peter Sim
    Michael G. Was awesome. The whole staff made the purchase awesome! | Read Full Review
    5/12/2024 12:00:00 AM | Google
  • ★★★★★ Virginia Hewan
    Great sales and service! | Read Full Review
    5/12/2024 12:00:00 AM | Google
  • ★★★★★ Seth Corduan
    Always great service and honest information. | Read Full Review
    5/12/2024 12:00:00 AM | Google
  • ★★★★★ matthew moser
    | Read Full Review
    5/12/2024 12:00:00 AM | Google
  • ★★★★★ Olivier Chabot
    | Read Full Review
    5/12/2024 12:00:00 AM | Google
  • ★★★★★ Isabel Lott
    | Read Full Review
    5/12/2024 12:00:00 AM | Google
  • ★★★★★ Suzanne Wirsching
    Great service ! | Read Full Review
    5/11/2024 12:00:00 AM | Google
  • ★★★★★ Jon Mcfarland
    Michael Mcfarland and his staff treated us very well. I would recommend Michael to all my friends and neighbors to go to Joseph Volkswagen for sales or service. | Read Full Review
    5/11/2024 12:00:00 AM | Google
  • ★★★★★ John Johnson
    | Read Full Review
    5/11/2024 12:00:00 AM | Google
  • ★★★★★ Seynabou Dieye
    I just picked my car and they forgot to screw this cover back on and I had to drive it dragging for about 5 miles! | Read Full Review
    5/11/2024 12:00:00 AM | Google
  • ★★★★★ Robin Lyons
    | Read Full Review
    5/9/2024 12:00:00 AM | Google
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