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Crown Volkswagen

★★★★★(31)read reviews

3400 Iowa St, Lawrence, KS 66046

(785) 727-1902 Ask About Our Service Specials!

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Mon: 7:30 AM - 6:00 PMTues: 7:30 AM - 6:00 PMWed: 7:30 AM - 6:00 PMThur: 7:30 AM - 6:00 PMFri: 7:30 AM - 6:00 PMSat: 7:30 AM - 1:00 PMSun: Closed

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Customer Reviews

★★★★★ Justin Goodman
Had a great experience with Paul and Dallas buying our new Atlas! Very honest and helpful the entire time. We had lots of questions and they were able to answer it all! Thank you Paul for everything!! | Read Full Review
11/9/2024 12:00:00 AM | Google
★★★★★ Barry Freese
Crown VW Sierra Conrad I bought my CPO VW Golf R from Crown VW with the help of Sierra Conrad, who gets ?????????? from me! Sierra knows the car biz well. She was straight with me down the line. While I did have some detail questions about the seldom-seen Golf R, she knew where to find the answers quickly. I recommend Sierra with no | Read Full Review
11/6/2024 12:00:00 AM | Google
★★★★★ Mike Lindeman
Had been looking for a second vehicle for a year. The major obstacle was interest rates offered at dealerships. Then a I found VW had just what I wanted. A great car and perfect interest rate. Met Daudi Simba and the purchase of a Tiguan went flawless. Many thanks to Crown VW and their staff. | Read Full Review
11/6/2024 12:00:00 AM | Google
★★★★★ Jamie
Hi I am Jamie and we just got a new Tiguan they made it very easy and stress- free for me and my wife we will go back to them | Read Full Review
11/4/2024 12:00:00 AM | Cars.com
★★★★★ LLL
Myk helped me get the exact vehicle I wanted. Very low pressure and the dealership overall is excellent- you can tell the employees here are treated well. Will definitely repurchase from Crown Toyota. | Read Full Review
11/1/2024 12:00:00 AM | Cars.com
★★★★★ Ethan Beadles
Colton Wiley was knowledgeable about the car, available incentives, and easy to deal with. The entire staff made the car buying process easy and quick. Was a very positive experience. | Read Full Review
10/28/2024 12:00:00 AM | Google
★★★★★ Ashley Billings
Sierra was absolutely amazing. I've been turned down/away by so many different dealers new/used that I had my doubts with this one. She told me challenge accepted with my situation and boy did she exceed my expectations. When they told me congratulations I didn't know what to think or say. It didn't hit me until I got home that I got | Read Full Review
10/25/2024 12:00:00 AM | Google
★★★★★ Rolo's Recovery
My wife Katherine and I, along with my parents bout a VW Tiguan yesterday from Colton and Dallas. The experience was great. My entire family owns VW cars and I bought my GTI years ago from Van at Crown. Both times I've bought cars here the experience has been amazing. First of all, there was no pressure or high pressure sales tactics | Read Full Review
10/19/2024 12:00:00 AM | Google
★★★★★ Nathan Elias
Diagnosed an issue and wanted $4,150 for the repair. I did my own research and figured out an OEM wire costing less than $30 was the real problem. These frayed wires are a prevalent issue on VWs, and there is a service bulletin for dealers to check wires which was not done. Addeing one star because they seem to have some good deals | Read Full Review
10/17/2024 12:00:00 AM | Google
★★★★★ Krystyna Works
If you’ve ever watched The Crown you’ll understand just how messed up this place is. Unprofessional, Rude, Misleading, False information, Fraud, charge for incomplete repairs and I could keep going. My leased VW has been in for mechanical electrical issues more than 4 times in this year without any resolution other than them taking | Read Full Review
10/15/2024 12:00:00 AM | Google
★★★★★ Anonymous
I tried to buy a new car from Crown Volkswagen and they quoted 2 prices. Then when we decided on a price for my vehicle and the price for their vehicle, the told me I had to give a $1,500 non-refundable payment to hold the vehicle and if the vehicle still sold before I got there, the money could be used towards another vehicle. One h | Read Full Review
10/14/2024 12:00:00 AM | Cars.com
★★★★★ Daniel Hinton
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10/11/2024 12:00:00 AM | Google
★★★★★ Nancy McCready
Colton was FANTASTIC to work with!! He was informative and not pushy. I had owned my previous car for 10 years and was dreading the buying process of a new one. He made it so easy and simple. Didn't try and upsell me on a million things or make a big to-do with negotiating. I felt very comfortable the whole time and appreciated his n | Read Full Review
9/28/2024 12:00:00 AM | Google
★★★★★ Clark Talley
I was very satisfied with my experience buying my RAV4 at Crown. Everyone I talked to was courteous and helpful. Randy Disoso was the best salesman I have had in years. The car was there in a timely fashion and Randy was very helpful and patient in showing all the details of operating the RAV4 Hybrid. I hope that I will have as good | Read Full Review
9/23/2024 12:00:00 AM | Cars.com
★★★★★ Diane Hazen
Took our VW Beetle in to check tire.....decided to gave oil change. Ended up having to get new battery. They got us right in, we're very friendly and professional. Will definitely be going back. | Read Full Review
9/20/2024 12:00:00 AM | Google
★★★★★ Daleen Mumaw
I can't rave enough about this dealership. This was the 3rd dealership we had been to in 2 days. Oh my goodness how refreshing true customer service is here. The previous 2 places were SO shady. Jude was freaking amazing at helping us find exactly what our KU student needed and such a great deal on the car. Chase was also fantastic w | Read Full Review
9/17/2024 12:00:00 AM | Cars.com
★★★★★ Eric Ahlander
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8/20/2024 12:00:00 AM | Google
★★★★★ Doug T
Bought a new Jetta from Doug Hanshaw and the Crown team. Everyone was great and process was easy and straightforward. I didn't get a hard sell from the finance department which is a refreshing change from some of the dealers out there. | Read Full Review
8/7/2024 12:00:00 AM | Cars.com
★★★★★ Meghan Oliva
My family had an excellent experience at Crown Volkswagen. Colton Wiley was the first person we were in contact with about two weeks before we even made it out to the dealership because we live in Kansas City. Colton was very kind and extremely knowledgeable. He was able to answer all of our initial questions (many of them about our | Read Full Review
8/2/2024 12:00:00 AM | Google
★★★★★ Chalais Brown
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8/1/2024 12:00:00 AM | Google
★★★★★ Shammah D'Urso
Scam artist! The guy running the service center is there solely to rip you off. Took my car in because it was burning oil, headlights needed adjustment and abs light was on. Told me the wheel hub needed replaced to fix abs problem, did this myself because they wanted 951.00. 50 dollar part and 25 minutes of work.... Said oil was leak | Read Full Review
7/25/2024 12:00:00 AM | Google
★★★★★ Destiny Calivere
Colton at Crown Volkswagen is the best! Most young women would be highly intimidated going to negotiate a new car on their own but Colton was kind and quick to explain so many things. He even has since checked up on me. He is the best and I love my new car!!! | Read Full Review
7/8/2024 12:00:00 AM | Google
★★★★★ Marcia Tidd
I had a great experience buying a new car for my daughter. Matt S. was patient, knowledgeable and extremely helpful thru the whole process. Matt made the experience low stress. From test driving to negotiating to finance the whole team was friendly and professional. | Read Full Review
6/16/2024 12:00:00 AM | Google
★★★★★ Callie Sanders
They were so fantastic. We worked with Sebastian, he was wonderful and with the help of the finance people, they worked very hard to get me an excellent deal with a car that I really wanted! I highly recommend going to Crown!! | Read Full Review
6/8/2024 12:00:00 AM | Google
★★★★★ Jason Roe
Crown Toyota / VW are among the best dealerships in the region for no-pressure, helpful customer service. They're transparent in advance about any add-ons or required fees. Negotiations are a fair process. Myk Barta has been great to work with on our last two vehicle purchases. | Read Full Review
6/7/2024 12:00:00 AM | Google
★★★★★ Daniel
Charlie Ross at Crown Toyota has been my go to salesman when I am in the market for a new Toyota. Charlie always goes the extra mile to make sure I am satisfied with my purchase. I have bought many cars/trucks from him over the years. He always takes care of me. Highly recommend! Chase in finance is excellent too. | Read Full Review
6/5/2024 12:00:00 AM | Cars.com
★★★★★ Sarah Van Peenen
I can't say enough wonderful things about the Volkswagen dealership in Lawrence, KS. As an out-of-state student at KU, I don't have a lot of people I trust in Lawrence. but the team at this dealership went above and beyond to help me in ways I never expected. A few months ago, I needed a headlight fixed urgently. I called several pla | Read Full Review
5/29/2024 12:00:00 AM | Google
★★★★★ Joe Benskin
Thank you! My daughter was en route back to Colorado in her 2019 Tiguan when her TPM alerted her that a tire was potentially low. She pulled into Crown VW, although she’d never been there before, and they promptly checked her tire pressures, which were fine, and reset the alert. She was back on her way in minutes and not charged a | Read Full Review
5/26/2024 12:00:00 AM | Google
★★★★★ Brian Leakey
Sales Associate Matt Stephens was superb... knowledgeable, polite, humorous, and no pressure. Answered all questions quickly and thoroughly. Trade-in negotiation was initially awkward, but Shaun was efficient and reasonable. Overall, I will recommend Crown VW to friends. | Read Full Review
5/21/2024 12:00:00 AM | Google
★★★★★ Kelly Chen
Colton Wiley was very helpful, professional and patient. We had the best experience at Crown comparing to other dealerships! | Read Full Review
5/17/2024 12:00:00 AM | Google
★★★★★ C. Golightley
We had an exceptionally positive experience with Van from Crown! We knew coming in at closing time on a Monday night was risky, but we are a busy family with no time to spare. It was a Monday or no day! Van was brave enough to engage us as were were looking for our next car on that lot. He committed to the sale, and even though i | Read Full Review
5/17/2024 12:00:00 AM | Google

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