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Crown Volkswagen

★★★★★(57)read reviews

3400 Iowa St, Lawrence, KS 66046

(785) 727-2064 Ask About Our Service Specials!

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Mon: 7:30 AM - 6:00 PMTues: 7:30 AM - 6:00 PMWed: 7:30 AM - 6:00 PMThur: 7:30 AM - 6:00 PMFri: 7:30 AM - 6:00 PMSat: 7:30 AM - 1:00 PMSun: Closed

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Customer Reviews

★★★★★ Angela Leahew
Van, Aiden, and team made car buying easy! Thank you all for a wonderful experience. | Read Full Review
8/22/2026 12:00:00 AM | Google
★★★★★ Craig Theis
Aedan Smith was the best Salesman I have ever dealt with in a car purchase. He was young, fun, personable, knowledgeable, and got me a great deal and listened ro what I needed. Thank you Crown Volkswage in Lawrence KS for hiring such an amazing salesman. Actually one I can trust and become a friend with for the lifetime of my vehicle | Read Full Review
8/18/2026 12:00:00 AM | Google
★★★★★ s gg
2nd time buying here. Van was patient, calm and let me take my time with test drives and narrowing which car fit for our family. Drove a few in the morning, told him I'd be back with my husband since he would be the main driver and there was no pressure while leaving. Can't recommend the crown team enough. Not a lot of pressure in th | Read Full Review
8/15/2026 12:00:00 AM | Google
★★★★★ Chris Swader
Very happy with our experience. They worked for me well. Worked very hard to earn my business. Would highly recommend Crown!! | Read Full Review
8/13/2026 12:00:00 AM | Google
★★★★★ Scott Wymore
????? Great experience buying our new VW Atlas from Crown Volkswagen. Van Morrison was easy to work with, knowledgeable, and never made us feel pressured. He was transparent throughout the process, answered all of our questions, and worked with us to get a deal we were happy with. The entire buying experience was smooth from start | Read Full Review
8/10/2026 12:00:00 AM | Google
★★★★★ Joe Hyde
Last week, I bought a used 2018 RAV4 at Crown Toyota and I'm very happy with the purchase. This was the first used vehicle I've ever bought, and I was stunned to discover that Crown, even before offering the car for sale, had invested close to $3,000 of their own resources, in new equipment and shop expertise, to refresh the car to a | Read Full Review
8/10/2026 12:00:00 AM | Google
★★★★★ Lynnetta Brown
Van was very informative but didn't influence or push me towards anything, he went with what I picked out and made the whole process very smooth. | Read Full Review
8/3/2026 12:00:00 AM | Google
★★★★★ Sarah Thomas
Buying a new vehicle is an intimidating process for me, but Aedan (our salesman) made it easy and enjoyable! He is upbeat, friendly, knowledgeable, and communicative, in a kind and non-pushy way. He answered our questions and was patient and helpful. We highly recommend him, the whole team at Crown VW, and the new Atlas! From start t | Read Full Review
8/2/2026 12:00:00 AM | Google
★★★★★ Bob Nosbisch
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8/1/2026 12:00:00 AM | Google
★★★★★ Kristine Martinez
Purchasing a car can be a dreaded, drawn out, time consuming pain. We went in Saturday and left with a great vehicle both my husband and I agreed upon, purchased from a team who made the whole process painless. We had a friendly and efficient salesman who walked us through all the vehicle features and helped us get the electronics se | Read Full Review
7/22/2026 12:00:00 AM | Google
★★★★★ Ripmyson Place
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7/14/2026 12:00:00 AM | Google
★★★★★ Alexander Guy
Dallas and Mason are amazing! Very easy process and very friendly. | Read Full Review
7/14/2026 12:00:00 AM | Google
★★★★★ Ralph Clifford
My wife and I have leased 4 vehicles from Crown Volkswagen I'm telling you once you buy a car from them you will never go anywhere else the other two reasons you should buy from them one is their service department is outstanding and for number 2 is we have leased 4 cars from Crown Volkswagen and in those years they still have the sa | Read Full Review
6/25/2026 12:00:00 AM | Google
★★★★★ Stephany Stotler
Mason for the WIN! Patient, well versed on the entire VW line, answered every question asked and was very transparent throughout the process. Thank you, Mason for making that transaction easy, quick, and one I am not regretting! Dallas, hands down, solid business man. See ya'll again soon! | Read Full Review
6/24/2026 12:00:00 AM | Google
★★★★★ Emily Grovenburg
Van is great! This is my second time getting a Tiguan from him in 5 years. Not pushy and understand that it's a big decision and you may need time to think it through. The process was quick and easy. I highly recommend everyone at Crown VW but especially Van! | Read Full Review
6/24/2026 12:00:00 AM | Google
★★★★★ D Moyers
I wanted to thank Aedan,Dallas,and Chase for such a great experience last week. Aedan for being an excellent sales person, Dallas for hiring Aedan and providing great support throughout the whole buying process and Chase for making the financing process actually enjoyable. Our Jetta is fabulous and is averaging 40+ MPG! We have had | Read Full Review
6/24/2026 12:00:00 AM | Google
★★★★★ Meghan Bixby
I had a great experience with this dealership. Dallas and Colton were very welcoming and helpful in finding me a vehicle and meeting all my needs. Very easy and smooth process all the way through. Communication was top notch. | Read Full Review
6/24/2026 12:00:00 AM | Google
★★★★★ Drag Racer5171
I came in after work to look at a 2019 Volkswagen Atlas but after talk and looking it was a better decision for me to lease a 2026 Volkswagen Atlas and then once my lease is over I will be buying the car out. Mason and Dallas was the best people to work with. They were so much help even if I kept going back and forth with my decision | Read Full Review
6/7/2026 12:00:00 AM | Google
★★★★★ MaryBelle Hanks
Thank you Crown Volkswagen of Lawrence for making our first experience of leasing a car wonderful one! We couldn't have done without you. | Read Full Review
6/1/2026 12:00:00 AM | Google
★★★★★ Terri Smith
Generally, I would prefer a visit to the dentist to car shopping, so when it came time to replace my 10-year-old car, I approached it with dread. My first venture into the experience reinforced that, as the business manager was not only defensive and condescending, he was also dismissive. (My review for that dealership is pending.) I | Read Full Review
5/31/2026 12:00:00 AM | Google
★★★★★ Olivia Watson
I had a very disappointing experience at Crown Volkswagen. I had a 3:00 PM appointment on Saturday, May 30, and waited about 30 minutes without being helped or even acknowledged. I understand the dealership may have been busy, but I don’t see the point of scheduling appointments if customers are still left waiting without communicat | Read Full Review
5/30/2026 12:00:00 AM | Google
★★★★★ Scott Ellis
Crown went above and beyond, I will be coming to them again and again for years to come, Colton was amazing!! Top notch service here!! | Read Full Review
5/27/2026 12:00:00 AM | Google
★★★★★ Noah T
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5/26/2026 12:00:00 AM | Google
★★★★★ Sarah Wagner
My husband and I had a great experience at Crown Volkswagen of Lawrence! Thanks to Colton & Aiden, I am driving a beautiful white 2026 Tiguan SEL R-Line Turbo! When people ask me if I like my new car, I say “No, I LOVE IT!” | Read Full Review
5/24/2026 12:00:00 AM | Google
★★★★★ justin white
Came in for a newer car and Colton was my sales tech. Couldn’t ask for a better experience. Wasn’t hassled when I needed the additional time to think about things. Came back and got the car from crown. Thanks Colton and staff for everything. | Read Full Review
5/19/2026 12:00:00 AM | Google
★★★★★ cathy Dowling
I was treated great from the moment I walked through the doors. The sales staff is very polite and knowledge. The sales manger was extremely nice explaining things to me. And the owner even reached out to ask if I was happy. I will go back when i buy my next car. With good prices and polite sale crew who could want anything more. | Read Full Review
5/13/2026 12:00:00 AM | Google
★★★★★ Jen P
We had agreed on pricing for two new lease vehicles through email before coming to the dealership. We also provided the VIN and mileage for our current lease that we were planning to return to the same dealership. When we arrived to complete the deal, the sales manager, Dallas, brought over handwritten numbers and told us our paymen | Read Full Review
5/13/2026 12:00:00 AM | Google
★★★★★ Christi Aitken
My husband and I just purchased our very first brand new car from Crown Volkswagen in Lawrence, and we truly could not have asked for a better experience. Mason and Dallas were absolutely amazing from start to finish. They stayed late to help us, answered all of our questions, and went above and beyond to make the entire process as | Read Full Review
5/11/2026 12:00:00 AM | Google
★★★★★ Scott Ellis
Worst buying experience at any Volkswagen dealership I have ever been too, ruined my wife’s Mother’s Day weekend, went to purchase two vehicles, left with none, price was already agreed upon with GM, even though it changed several times, never been so rudely treated by a sales manager in my life, they clearly do not want your busines | Read Full Review
5/11/2026 12:00:00 AM | Google
★★★★★ Josh
Drove 7 hours from Oklahoma to purchase a vehicle here. Deal was handled nearly completely over the phone, streamlined to a T for a quick process once we got there. Our salesperson Mason was a delight to work with, sharp and easy-going, and the manager Dallas orchestrated the deal very well. Got us in the exact vehicle, worked with t | Read Full Review
3/31/2026 12:00:00 AM | Google
★★★★★ Geoffrey Howells
This was by far the best car-buying experience I’ve ever had! Van Thompson and entire staff were friendly, helpful, and made me feel comfortable throughout the process. They went above and beyond to answer all my questions and make sure I was happy with my purchase. I couldn’t be more satisfied—definitely recommend and I love my GTI! | Read Full Review
3/24/2026 12:00:00 AM | Google
★★★★★ Ryan P
Great experience here. David Wilson made the process easy and enjoyable. | Read Full Review
3/14/2026 12:00:00 AM | Google
★★★★★ Nature Love
Does this location have a service department? I don't see any reviews for service. | Read Full Review
3/14/2026 12:00:00 AM | Google
★★★★★ Beth Clover
This is my second Volkswagen purchase at Crown and I’m really happy with the service I get there! They will literally bend over backwards to make you happy. Dallas, Mason and JP did a fantastic job helping me get into the car I wanted! I will be back! | Read Full Review
3/7/2026 12:00:00 AM | Google
★★★★★ Claire Kraft
I purchased my 2025 VW Tiguan this past fall, and the entire experience was smooth from start to finish. The team at Crown VW of Lawrence was attentive, friendly, and went above and beyond to make sure all my questions were answered promptly, even after hours. Their communication and dedication made the process feel considerably le | Read Full Review
3/4/2026 12:00:00 AM | Google
★★★★★ Jensen Sledd
Shoutout to JP and Dallas! They worked their magic and got me a great deal on a car! They were super nice and funny! They explained everything to me and had me meet the rest of the crew in service! This was my first time buying a new car and they definitely met my expectations! | Read Full Review
2/20/2026 12:00:00 AM | Google
★★★★★ Greg Gilbert
Great experience! My daughter's car was hit while parked in Lawrence and totaled. Drove out from CO to help her look for a new car. Test drove at several dealerships, and talked with many others. JP Frazier-Baker and Dallas Summers at Crown VW were professional and easy to work with. No pressure, but understood our needs and objecti | Read Full Review
2/18/2026 12:00:00 AM | Google
★★★★★ Paul Johansen
It was a great car buying experience. Many dealers pressure you to buy the car and a bunch of other additional products, not here. While they were offered, they were respectful about it. J.P., the rest of the sales staff, and the finance department all made the process simple and smooth. I would highly recommend Crown Volkswagen. | Read Full Review
2/6/2026 12:00:00 AM | Google
★★★★★ JORGE RODRIGUEZ
salesman vs person at front desk Bad experience never again | Read Full Review
2/2/2026 12:00:00 AM | Google
★★★★★ A Google User
JP Frazier Baker went above and beyond to ensure my experience, from beginning to end, was a positive one. Thanks again JP! | Read Full Review
1/30/2026 12:00:00 AM | Google
★★★★★ Casey & Madeleine McLaughlin
A few years ago, we were car shopping and Van helped us test drive a few cars. He was personable, knowledgeable, kind, and laid back. We didn’t purchase anything at that time, because there was just not a car that fit what we were looking for. Fast forward a few years, and as we walked into Crown, Van opened the door for us, and whil | Read Full Review
1/30/2026 12:00:00 AM | Google
★★★★★ Bob Fulmer
Just purchased a 2020 VW Jetta at Crown Auto. The car is amazing and the buying experience was outstanding. Colton made purchasing that vehicle so easy and enjoyable. The entire team at Crown are great to work with. Good customer service is hard to find these days anywhere you go. Colton delivered not only the perfect car for me | Read Full Review
1/27/2026 12:00:00 AM | Google
★★★★★ Cassandra Stidman
Mason Anderson was awesome to work with! If you need help finding a vehicle, definitely ask for him. He was a pleasure to work with! | Read Full Review
1/27/2026 12:00:00 AM | Google
★★★★★ Randall Crump
On Monday, I came in at around 1700 hours and met with Paul Miller. I got a new 2025 Volkswagen Taos S for a great price thanks to Crown and Paul. Other staff were great as well, and went beyond with what they had to do for me. They were flexible with what I wanted too. Paul was understanding of exactly what I wanted even though I wa | Read Full Review
12/27/2025 12:00:00 AM | Google
★★★★★ Brian Hathaway
Mason, provide us superlative sales assistance guiding us through the selection and purchase of our VW Atlas. He gave detailed responses to our vehicle and negotiation questions. Many thanks to him and the Crown VW Team! | Read Full Review
12/27/2025 12:00:00 AM | Google
★★★★★ Christina Bankes
I walked in on a snowy Tuesday morning to test drive a used Tiguan and was able to test drive right away. JP was responsive and comfortable to chat with while the deal progressed. The car was in good enough shape that I comfortably drove it across 3 state lines the next day. I will definitely be revisiting when it's time for my next | Read Full Review
12/27/2025 12:00:00 AM | Google
★★★★★ seth harper
Great place and great people to work with! Shout out to Dallas to helping me out and getting me into my new GLI | Read Full Review
12/4/2025 12:00:00 AM | Google
★★★★★ Courtney Freeman
Wonderful experience at Crown Volkswagen! Colton was so amazing and no pressure to buy a vehicle. They l made sure to stay with the price I needed to and wanted to make sure I was happy with the choice pressure free!! Will definitely go back to have Colton help!!! | Read Full Review
11/27/2025 12:00:00 AM | Google
★★★★★ Sara Mills
They were super friendly. Got a fair value for my trade in and they had the vehicle I wanted right there. And I don’t feel like they jacked with me for being female. All in all a great experience. | Read Full Review
11/27/2025 12:00:00 AM | Google
★★★★★ brittany long
Van was patient, kind, and understanding. I bought my first car here and I have felt cared for through the entire journey. | Read Full Review
11/27/2025 12:00:00 AM | Google
★★★★★ Gavin Englund
Don't believe the ratings. My prior reviews have been repeatedly deleted. Pumping up their numbers! Bought a used vehicle only 2 years old. Internal electronics were changed out and they were unable to reset and fully cover this fraud. Service and managers have no intention on helping, but will call you to tell you that you're SOL. T | Read Full Review
11/27/2025 12:00:00 AM | Google
★★★★★ Jeff Christensen
From an initial inquiry about buying a used VW, to leasing one of the finest cars we have ever had, David Wilson was with us all the way. His friendly demeanor and knowledge of the models and purchasing options was extremely helpful to us and allowed us to make a great decision. He was willing to spend extra time with us going over t | Read Full Review
11/4/2025 12:00:00 AM | Google
★★★★★ Steven Deaton
Purchased a used Van from Colton and Dallas about a year ago. Was really impressed with the service. Note they go thru these vehicles with a fine tooth comb to find any problems and correct them before they are offered for sale. They go over the repair items with you before you buy. It takes a lot of the risk away from buying a u | Read Full Review
10/27/2025 12:00:00 AM | Google
★★★★★ molly
I had a great experience from the second I walked in to the moment I left, the people are wonderful and they took great care of my VW beetle and I. I am super pleased with the service I got and will definitely be returning, 10/10 would recommend. | Read Full Review
10/27/2025 12:00:00 AM | Google
★★★★★ Daniel Cooper
JP and Crown Volkswagen were a pleasure to work with. I emailed about a used vehicle and JP got back with me immediately. Within a couple hours I was at the dealership with a deal done. I would not hesitate to do business with JP and Crown VW again. | Read Full Review
10/27/2025 12:00:00 AM | Google
★★★★★ Derrick Pierce
Mason did a great job helping us buy our new Atlas. Customer service is top tier at Crown VW. Will definitely buy from them again | Read Full Review
10/2/2025 12:00:00 AM | Google
★★★★★ Jaylynn Hicks
Van was amazing. He was very thorough with the whole car purchase process. My family now has a reliable and great car. Thank you Van! | Read Full Review
9/27/2025 12:00:00 AM | Google

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