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Crown Volkswagen

★★★★★(34)read reviews

3400 Iowa St, Lawrence, KS 66046

(785) 727-2064 Ask About Our Service Specials!

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Mon: 7:30 AM - 6:00 PMTues: 7:30 AM - 6:00 PMWed: 7:30 AM - 6:00 PMThur: 7:30 AM - 6:00 PMFri: 7:30 AM - 6:00 PMSat: 7:30 AM - 1:00 PMSun: Closed

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Customer Reviews

★★★★★ Josh
Drove 7 hours from Oklahoma to purchase a vehicle here. Deal was handled nearly completely over the phone, streamlined to a T for a quick process once we got there. Our salesperson Mason was a delight to work with, sharp and easy-going, and the manager Dallas orchestrated the deal very well. Got us in the exact vehicle, worked with t | Read Full Review
3/31/2026 12:00:00 AM | Google
★★★★★ Geoffrey Howells
This was by far the best car-buying experience I’ve ever had! Van Thompson and entire staff were friendly, helpful, and made me feel comfortable throughout the process. They went above and beyond to answer all my questions and make sure I was happy with my purchase. I couldn’t be more satisfied—definitely recommend and I love my GTI! | Read Full Review
3/24/2026 12:00:00 AM | Google
★★★★★ Ryan P
Great experience here. David Wilson made the process easy and enjoyable. | Read Full Review
3/14/2026 12:00:00 AM | Google
★★★★★ Nature Love
Does this location have a service department? I don't see any reviews for service. | Read Full Review
3/14/2026 12:00:00 AM | Google
★★★★★ Beth Clover
This is my second Volkswagen purchase at Crown and I’m really happy with the service I get there! They will literally bend over backwards to make you happy. Dallas, Mason and JP did a fantastic job helping me get into the car I wanted! I will be back! | Read Full Review
3/7/2026 12:00:00 AM | Google
★★★★★ Claire Kraft
I purchased my 2025 VW Tiguan this past fall, and the entire experience was smooth from start to finish. The team at Crown VW of Lawrence was attentive, friendly, and went above and beyond to make sure all my questions were answered promptly, even after hours. Their communication and dedication made the process feel considerably le | Read Full Review
3/4/2026 12:00:00 AM | Google
★★★★★ Jensen Sledd
Shoutout to JP and Dallas! They worked their magic and got me a great deal on a car! They were super nice and funny! They explained everything to me and had me meet the rest of the crew in service! This was my first time buying a new car and they definitely met my expectations! | Read Full Review
2/20/2026 12:00:00 AM | Google
★★★★★ Greg Gilbert
Great experience! My daughter's car was hit while parked in Lawrence and totaled. Drove out from CO to help her look for a new car. Test drove at several dealerships, and talked with many others. JP Frazier-Baker and Dallas Summers at Crown VW were professional and easy to work with. No pressure, but understood our needs and objecti | Read Full Review
2/18/2026 12:00:00 AM | Google
★★★★★ Paul Johansen
It was a great car buying experience. Many dealers pressure you to buy the car and a bunch of other additional products, not here. While they were offered, they were respectful about it. J.P., the rest of the sales staff, and the finance department all made the process simple and smooth. I would highly recommend Crown Volkswagen. | Read Full Review
2/6/2026 12:00:00 AM | Google
★★★★★ JORGE RODRIGUEZ
salesman vs person at front desk Bad experience never again | Read Full Review
2/2/2026 12:00:00 AM | Google
★★★★★ A Google User
JP Frazier Baker went above and beyond to ensure my experience, from beginning to end, was a positive one. Thanks again JP! | Read Full Review
1/30/2026 12:00:00 AM | Google
★★★★★ Casey & Madeleine McLaughlin
A few years ago, we were car shopping and Van helped us test drive a few cars. He was personable, knowledgeable, kind, and laid back. We didn’t purchase anything at that time, because there was just not a car that fit what we were looking for. Fast forward a few years, and as we walked into Crown, Van opened the door for us, and whil | Read Full Review
1/30/2026 12:00:00 AM | Google
★★★★★ Bob Fulmer
Just purchased a 2020 VW Jetta at Crown Auto. The car is amazing and the buying experience was outstanding. Colton made purchasing that vehicle so easy and enjoyable. The entire team at Crown are great to work with. Good customer service is hard to find these days anywhere you go. Colton delivered not only the perfect car for me | Read Full Review
1/27/2026 12:00:00 AM | Google
★★★★★ Cassandra Stidman
Mason Anderson was awesome to work with! If you need help finding a vehicle, definitely ask for him. He was a pleasure to work with! | Read Full Review
1/27/2026 12:00:00 AM | Google
★★★★★ Randall Crump
On Monday, I came in at around 1700 hours and met with Paul Miller. I got a new 2025 Volkswagen Taos S for a great price thanks to Crown and Paul. Other staff were great as well, and went beyond with what they had to do for me. They were flexible with what I wanted too. Paul was understanding of exactly what I wanted even though I wa | Read Full Review
12/27/2025 12:00:00 AM | Google
★★★★★ Brian Hathaway
Mason, provide us superlative sales assistance guiding us through the selection and purchase of our VW Atlas. He gave detailed responses to our vehicle and negotiation questions. Many thanks to him and the Crown VW Team! | Read Full Review
12/27/2025 12:00:00 AM | Google
★★★★★ Christina Bankes
I walked in on a snowy Tuesday morning to test drive a used Tiguan and was able to test drive right away. JP was responsive and comfortable to chat with while the deal progressed. The car was in good enough shape that I comfortably drove it across 3 state lines the next day. I will definitely be revisiting when it's time for my next | Read Full Review
12/27/2025 12:00:00 AM | Google
★★★★★ seth harper
Great place and great people to work with! Shout out to Dallas to helping me out and getting me into my new GLI | Read Full Review
12/4/2025 12:00:00 AM | Google
★★★★★ Courtney Freeman
Wonderful experience at Crown Volkswagen! Colton was so amazing and no pressure to buy a vehicle. They l made sure to stay with the price I needed to and wanted to make sure I was happy with the choice pressure free!! Will definitely go back to have Colton help!!! | Read Full Review
11/27/2025 12:00:00 AM | Google
★★★★★ Sara Mills
They were super friendly. Got a fair value for my trade in and they had the vehicle I wanted right there. And I don’t feel like they jacked with me for being female. All in all a great experience. | Read Full Review
11/27/2025 12:00:00 AM | Google
★★★★★ brittany long
Van was patient, kind, and understanding. I bought my first car here and I have felt cared for through the entire journey. | Read Full Review
11/27/2025 12:00:00 AM | Google
★★★★★ Gavin Englund
Don't believe the ratings. My prior reviews have been repeatedly deleted. Pumping up their numbers! Bought a used vehicle only 2 years old. Internal electronics were changed out and they were unable to reset and fully cover this fraud. Service and managers have no intention on helping, but will call you to tell you that you're SOL. T | Read Full Review
11/27/2025 12:00:00 AM | Google
★★★★★ Jeff Christensen
From an initial inquiry about buying a used VW, to leasing one of the finest cars we have ever had, David Wilson was with us all the way. His friendly demeanor and knowledge of the models and purchasing options was extremely helpful to us and allowed us to make a great decision. He was willing to spend extra time with us going over t | Read Full Review
11/4/2025 12:00:00 AM | Google
★★★★★ Steven Deaton
Purchased a used Van from Colton and Dallas about a year ago. Was really impressed with the service. Note they go thru these vehicles with a fine tooth comb to find any problems and correct them before they are offered for sale. They go over the repair items with you before you buy. It takes a lot of the risk away from buying a u | Read Full Review
10/27/2025 12:00:00 AM | Google
★★★★★ molly
I had a great experience from the second I walked in to the moment I left, the people are wonderful and they took great care of my VW beetle and I. I am super pleased with the service I got and will definitely be returning, 10/10 would recommend. | Read Full Review
10/27/2025 12:00:00 AM | Google
★★★★★ Daniel Cooper
JP and Crown Volkswagen were a pleasure to work with. I emailed about a used vehicle and JP got back with me immediately. Within a couple hours I was at the dealership with a deal done. I would not hesitate to do business with JP and Crown VW again. | Read Full Review
10/27/2025 12:00:00 AM | Google
★★★★★ Derrick Pierce
Mason did a great job helping us buy our new Atlas. Customer service is top tier at Crown VW. Will definitely buy from them again | Read Full Review
10/2/2025 12:00:00 AM | Google
★★★★★ Jaylynn Hicks
Van was amazing. He was very thorough with the whole car purchase process. My family now has a reliable and great car. Thank you Van! | Read Full Review
9/27/2025 12:00:00 AM | Google
★★★★★ Suhail Purewal
Easily one of the most straightforward and pleasant car-buying experiences I’ve had. Highly recommend! Paul was great to work with. | Read Full Review
8/27/2025 12:00:00 AM | Google
★★★★★ santosh alluri
Bought an atlas 2024 last year. I had the best experience with the sales team back then. I got my recall and first maintenance done today. It was super quick and they also sent me a video of what all has been done. Shout out to MICHAEL ROECKER and CADEN BENTCH for the service today. | Read Full Review
7/27/2025 12:00:00 AM | Google
★★★★★ Tyrone Butler
Just purchased my wife a new Volkswagen Atlas. Words can’t express the pleasure we feel from the service and professionalism we received from Paul and all the other guys at Crown Volkswagen. Thanks guys for making the process the best car buying experience ever. | Read Full Review
6/27/2025 12:00:00 AM | Google
★★★★★ Cindy Parisot
Colton took care of us! The whole dealership did! They were able to get me into a car with a particular situation we were in. And then when we had a wild defect to our new car door they took it back in and got it repainted and got me in a loaner for the time frame they needed it. Was a smooth experience and will for sure recommend an | Read Full Review
6/27/2025 12:00:00 AM | Google
★★★★★ Julie Butler
Loved working with Paul at Crown VW he was amazingly helpful and took care of all of our concerns making the buying experience a stress free one!!! Thank you so much to the whole sales team we appreciate you so much!!! | Read Full Review
6/27/2025 12:00:00 AM | Google
★★★★★ Sean Chen
Reached out to purchase a vehicle. Already pre-approved from NFCU. Blank check in hand ready to workout the details. Only to find out they don't take outside liens. The best they can do was 1.5% higher then what Navy Fed approved me for. I had never seen a dealer that only do in-house financing. Seems like they are in a shady deal wi | Read Full Review
5/27/2025 12:00:00 AM | Google

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