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Auffenberg Volkswagen
★★★★★(164)read reviews

1708 New Car Dr, O Fallon, IL 62269

(618) 589-4067 Ask About Our Service Specials!

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$30 Off Genuine VW Brake Pad Replacement Per Axle Plus Complimentary Tire Rotation⁸Click Here for Details

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Business Hours

Mon: 7:00 AM - 6:00 PMTues: 7:00 AM - 6:00 PMWed: 7:00 AM - 6:00 PMThur: 7:00 AM - 6:00 PMFri: 7:00 AM - 6:00 PMSat: ClosedSun: Closed

Volkswagen Quality and expertise at a real value.

No one knows Volkswagen vehicles better than Volkswagen-Certified Technicians. Every factory-trained tech has the hands-on experience to know your car inside and out. When it comes to service, Auffenberg Volkswagen has everything your Volkswagen needs, including knowledge of the service your car needs throughout its lifetime.

Expert Service Proprietary VW diagnostics and tools in the hands of qualified experts.
Daily Convenience Flexible hours. Online scheduling. Service Xpress.
Genuine VW Parts Identical to the factory originals, for uncompromised VW performance.
VW Accessories Designed to fit your VW model—and your lifestyle—beautifully.

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Customer Reviews

★★★★★ Scott Albritton
Excellent customer service and pricing, Brandon and the Auffenberg team did everything to meet us at our price point and delivery was top notch | Read Full Review
4/20/2021 12:00:00 AM | Google
★★★★★ Zeak Coronado
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4/20/2021 12:00:00 AM | Google
★★★★★ Aaron Allen
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4/17/2021 12:00:00 AM | Google
★★★★★ Mike Byrd
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4/17/2021 12:00:00 AM | Google
★★★★★ Sue Wright
Great customer service, listened to what we were in the market for, and found the right vehicle for our family | Read Full Review
4/16/2021 12:00:00 AM | Google
★★★★★ Dennis Toenjes
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4/15/2021 12:00:00 AM | Google
★★★★★ Gloria Justice
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4/13/2021 12:00:00 AM | Google
★★★★★ Eric Vice
I worked with Cj and he made the car buying experience painless and easy. | Read Full Review
4/10/2021 12:00:00 AM | Google
★★★★★ Nakeesha Tolden-Mosley
Seth was amazing through the entire process. I tested drove some other SUV, but I was sold on the customer service I received. Seth also let me take my time and drive a few vehicles. I would definitely recommend Auffenberg Volkswagen to my family and friends. | Read Full Review
4/7/2021 12:00:00 AM | Google
★★★★★ Brad Kuehn
Jay and the rest of the staff were great! | Read Full Review
4/6/2021 12:00:00 AM | Google
★★★★★ C Vincent
Avoid! Horrendous after care! It’s all lies & intentional deception! Formal complaints get you no where. | Read Full Review
4/6/2021 12:00:00 AM | Google
★★★★★ MaryBeth Brown
Wonderful experience purchasing our Altas! Jay was great to work with! No pressure, very casual and comfortable atmosphere. Gone are the days of feeling overwhelmed when buying a car! Thanks Jay for making the experience so fun and relaxed. | Read Full Review
4/5/2021 12:00:00 AM | Google
★★★★★ Amanda Ford
My first experience was rough. The Service Manager Larry did all he could to make my second experience much better. Thankfully my car has been restored. If you have a rough experience I highly suggest you reach out to Larry specifically and have him make it right. He will go above and beyond. | Read Full Review
4/2/2021 12:00:00 AM | Google
★★★★★ Breanna Lynn
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3/27/2021 12:00:00 AM | Google
★★★★★ ronald griffin
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3/26/2021 12:00:00 AM | Google
★★★★★ Marritta Rigsbee
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3/23/2021 12:00:00 AM | Google
★★★★★ Amanda Ford
I absolutely do NOT recommend this store or service department. May 2020 i purchased my Passat from this group. Two weeks ago I scheduled an appointment for an oil change and fuel filter change for today (3/23/21) at 8 an. I dropped the vehicle off at 6 pm the night before. At 2:30 pm I was told that they don’t know if my vehicle wou | Read Full Review
3/23/2021 12:00:00 AM | Google
★★★★★ Trey Garland
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3/21/2021 12:00:00 AM | Google
★★★★★ Dan Lovekamp
Jason, Jack and Jay were outstanding to work with. Jon did a great job also. | Read Full Review
3/16/2021 12:00:00 AM | Google
★★★★★ Amy Staten
I had an awesome experience and Jeremiah Ball was the best! Going to buy a car as a single woman isn’t fun. He worked with me and made me feel welcome. I would highly recommend Auffenberg Volkswagen! | Read Full Review
3/16/2021 12:00:00 AM | Google
★★★★★ Chelsea Presswood
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3/13/2021 12:00:00 AM | Google
★★★★★ Zayne Smith
They take forever for everything and are shady after you buy a car. I’d say never come here unless you have to. I’ve never been happy with them | Read Full Review
3/11/2021 12:00:00 AM | Google
★★★★★ mark krinski
Jay, the salesperson, went out of his way to try and reach an agreeable deal for us to purchase our new Atlas. Smooth transaction with fast service. | Read Full Review
3/10/2021 12:00:00 AM | Google
★★★★★ Sabrina Jackson
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3/10/2021 12:00:00 AM | Google
★★★★★ Katie Bryan
We had an amazing experience through Auffenburg VW. They worked with us so well to get to a price point we felt comfortable with. I am extremely happy with my brand new 2021 Atlas, and I know once they get in a Jeep my husband loves he will be just as happy with his choice. CJ Berry is a fantastic salesman and cares about his clients | Read Full Review
3/6/2021 12:00:00 AM | Google
★★★★★ Fabiola Geremia
Mr. Larry Haines from the Volkwagen Serive Department is very courteous and easy to talk to unlike others and I truly appreciate when Management go above and beyond for customers if needed. ????? | Read Full Review
3/4/2021 12:00:00 AM | Google
★★★★★ Sydney Schuh
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3/4/2021 12:00:00 AM | Google
★★★★★ Conservative EE Patrick
I asked explicitly that I be quoted before any of the work was done. The first text that I received regarding the diagnosis of my vehicle was to say that they had already performed an oil change to eliminate one of the issues with my vehicle. The next text I received said that they were currently replacing another part of my vehicle | Read Full Review
3/3/2021 12:00:00 AM | Google
★★★★★ Andrew Shaffer
Do not buy your car from here. They rolled in oil changes into my monthly payment. Every time i call to make an appointment they are always backed up over 2 weeks using every excuse in the book. The service department lacks customer service, When i called Larry the Service Manager that i need a oil change and cant wait he stated to m | Read Full Review
2/27/2021 12:00:00 AM | Google
★★★★★ nvogue2000
Jay was the best choice to help put me in my brand new Jetta. Answered all my questions, got me a super deal, and has made himself available if I have further questions. It was a fantastic experience! | Read Full Review
2/22/2021 12:00:00 AM | Google
★★★★★ Craig Martin
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2/19/2021 12:00:00 AM | Google
★★★★★ Aaron O
Excellent service! Very nice staff! | Read Full Review
2/18/2021 12:00:00 AM | Google
★★★★★ LuckiD McLean
Team Auffenburg for Life! Top notch customer service! High quality management! Moments for a lifetime positive experience. Nemaste. | Read Full Review
2/18/2021 12:00:00 AM | Google
★★★★★ jason little
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2/18/2021 12:00:00 AM | Google
★★★★★ Courtney Hachmann
CJ made my first car buying experience so easy and enjoyable! He was very kind and answered every question I had! He made sure I understood everything that was happening and what I would be getting with my car. I cannot thank him enough for making the buying experience so amazing! Texas was also very helpful to the experience with e | Read Full Review
2/16/2021 12:00:00 AM | Google
★★★★★ Teish Howze
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2/13/2021 12:00:00 AM | Google
★★★★★ Chandra Bockhorn
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2/11/2021 12:00:00 AM | Google
★★★★★ Ann Pack
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2/3/2021 12:00:00 AM | Google
★★★★★ Christopher Oatman
Jeremiah was great to work with! Would definitely recommend him to friends and family! | Read Full Review
1/30/2021 12:00:00 AM | Google
★★★★★ Stephanie Salopek
I went to the dealership and worked with Brandon Sutton. My experience was great, he worked to get me the best deals and the most of my money. Very happy so far with my experience! | Read Full Review
1/29/2021 12:00:00 AM | Google
★★★★★ Tasha Steen
I purchased my new 2019 VW Atlas March 16, 2020 with only 12 or 16 miles at purchase. The Salesman and Fiance guys were great. However, I have not been pleased with the service department. My first contact with them was getting a front license plate frame put on my vehicle after purchase. MO and IL both requires front and back licens | Read Full Review
1/28/2021 12:00:00 AM | Google
★★★★★ Carl Smith
Always good service | Read Full Review
1/27/2021 12:00:00 AM | Google
★★★★★ Bruce Bullard
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1/26/2021 12:00:00 AM | Google
★★★★★ Kenzi Tate
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1/25/2021 12:00:00 AM | Google
★★★★★ David Spirz
Helpful service staff | Read Full Review
1/23/2021 12:00:00 AM | Google
★★★★★ Christine Schaefer
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1/23/2021 12:00:00 AM | Google
★★★★★ Ryan Wood
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1/17/2021 12:00:00 AM | Google
★★★★★ Megan Wood
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1/17/2021 12:00:00 AM | Google
★★★★★ Teresa Vaught
Jeremiah Ball was sales rep, and did an amazing job finding us the car we wanted! | Read Full Review
1/14/2021 12:00:00 AM | Google
★★★★★ The Credit Doctor's
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1/11/2021 12:00:00 AM | Google
★★★★★ Brian Kennedy
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1/7/2021 12:00:00 AM | Google
★★★★★ Matthew Hughey
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1/3/2021 12:00:00 AM | Google
★★★★★ Darren Lenk
Our salesperson< Dustin Welborn was great and easy to work with! The whole team from sales to finance was very courteous! I would highly recommend! | Read Full Review
12/30/2020 12:00:00 AM | Google
★★★★★ Melissa Marr
The entire experience with Auffenberg was seamless. I would highly recommend them. Headache free, upfront and straightforward! | Read Full Review
12/30/2020 12:00:00 AM | Google
★★★★★ Michael Pierce
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12/23/2020 12:00:00 AM | Google
★★★★★ Austin Grace
Brandon sutton is by far an amazing worker and helped us so much in finding what our future vehicle will be, as well telling us all the features that come with it. We got to discuss our past cars and have a good conversation while also finding a good vehicle for our needs. He will be the one we request when we buy our future Tiguan o | Read Full Review
12/18/2020 12:00:00 AM | DealerRater
★★★★★ Maple Nation
Brandon sutton is by far the most amazing guy, had a great time looking at vehicles for our future and also explained our nutty VW family and all our corrados while all having a good laugh and time. We will be back for sure when it comes time, and he's our personal choice! | Read Full Review
12/17/2020 12:00:00 AM | Google
★★★★★ manan shah
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12/14/2020 12:00:00 AM | Google
★★★★★ Shamaica Thomas
It was pretty easy and Jeremiah really made it easy and affordable for my situation plus got me in a 2021 car like i didnt see that comin at all but he’s my guy n ill most def be lookin out for him | Read Full Review
12/12/2020 12:00:00 AM | Google
★★★★★ Melissa Crouch
Charles was an awesome salesperson! Helped so much and provided all the information I needed. | Read Full Review
12/11/2020 12:00:00 AM | Google
★★★★★ richd
Quick and easy deal. Our sales rep , Brandon Sutton did a top notch job and his sales manager Jason did too. Excellent customer experience. Highly recommend this dealership. | Read Full Review
12/11/2020 12:00:00 AM | DealerRater
★★★★★ Tami Wilde
VW service is phenomenal. The Service Manager Larry Haines is a consummate professional. Fast, friendly service with no runaround. HIGHLY RECOMMEND! | Read Full Review
12/7/2020 12:00:00 AM | Google
★★★★★ Zach Runion
Sales person great, got me a decent deal. But the man from the financing Jake? Or Justin. Whoever. Was absolutely the rudest person I’ve EVER worked with. When the customer has to literally hold up their hand to tell them to stop talking just to get a word in, that’s a pretty awkward situation. I had to do it twice. 8 hours of waitin | Read Full Review
12/5/2020 12:00:00 AM | Google
★★★★★ Yolanda Smoot
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12/3/2020 12:00:00 AM | Google
★★★★★ Eric Schreder
Thank you. I had a great experience delivering new units to you. | Read Full Review
11/30/2020 12:00:00 AM | Google
★★★★★ Joseph Garcia
They have all that Vw stuff for your Vw needs and TDIs as far as the eye can see. | Read Full Review
11/30/2020 12:00:00 AM | Google
★★★★★ Eric Schreder
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11/22/2020 12:00:00 AM | Google
★★★★★ Eric Slattery
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11/21/2020 12:00:00 AM | Google
★★★★★ cory protolipac
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11/20/2020 12:00:00 AM | Google
★★★★★ Jacob Oser
Today I brought a recently purchased vehicle in for the complementary oil change and discovered over $800 in maintenace needs immediate attention. I will never buy another vehicle from Auffenburg. | Read Full Review
11/20/2020 12:00:00 AM | Google
★★★★★ LadyYDfam
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11/14/2020 12:00:00 AM | Google
★★★★★ Otto Roberts
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11/12/2020 12:00:00 AM | Google
★★★★★ Brandon Middleton
I highly recommend purchasing your next vehicle at Auffenberg! Salesman Cj Berry displayed professionalism, knowledge, and patience. Cj made the whole car buying experience easy and enjoyable. Every question that I had was answered with transparency and great detail. | Read Full Review
11/11/2020 12:00:00 AM | Google
★★★★★ Gerome Q. Banks
Great service and quality. They're a little more pricey, as you would expect from a dealer but not insane. They really helped with my vehicle when other mechanics could not and I'm grateful. I won't take my vehicle anywhere else. | Read Full Review
11/9/2020 12:00:00 AM | Google
★★★★★ Lilly Poches
Was a little slow to get things rolling but completely understandable with the circumstances. Justin was a great help with the process and finding the car right for me. | Read Full Review
11/4/2020 12:00:00 AM | Google
★★★★★ kpinkas11
Brandon was great start to finish. No pressure and super helpful in helping me find the right VW Atlas. Couldn’t be happier with the whole process. In and out super fast. Thank you! | Read Full Review
11/1/2020 12:00:00 AM | DealerRater
★★★★★ Ed Frey
Gave us a good deal on a VW Passat TDI. Also they went above and beyond to stay open a couple hours after closing to complete the deal. | Read Full Review
10/29/2020 12:00:00 AM | Google
★★★★★ Cj Rivers
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10/25/2020 12:00:00 AM | Google
★★★★★ Connie Forth
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10/24/2020 12:00:00 AM | Google
★★★★★ Stacey Anne
Above and beyond disappointed. | Read Full Review
10/24/2020 12:00:00 AM | Google
★★★★★ Joe Clark
There's a big difference amongst VW dealers in St. Louis,.. Auffenberg is the best. Sales, best deals and especially Service. Thank you Larry, great customer care as always. | Read Full Review
10/23/2020 12:00:00 AM | Google
★★★★★ Shanna Smith
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10/18/2020 12:00:00 AM | Google
★★★★★ Christopher Nelson
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10/15/2020 12:00:00 AM | Google
★★★★★ Rosemarie Nelson
Another great experience at Auffenberg! Our Salesman Jay went above and beyond meeting our requirements in finding us exactly what we wanted and most importantly what we wanted to pay!! This is our 3rd purchase from Auffenberg!! Best Dealership we have ever worked with!!~We highly recommend Auffenberg!!~~2020 Tiguan S~ | Read Full Review
10/14/2020 12:00:00 AM | Google
★★★★★ Fred Pohlman
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10/12/2020 12:00:00 AM | Google
★★★★★ Steph McSparin
I was so happy with the service. If you are in the market for a vehicle, this is the place to go! Charles and Travis from VW were so professional, knowledgeable, and helpful. Kudos to Sirod in the finance department as well, he answered all my questions. I feel like I got a great deal and love my 2020 Jetta! | Read Full Review
10/7/2020 12:00:00 AM | Google
★★★★★ marilewis89
Great customer service throughout the whole process. All employees were friendly and accommodating with any changes we made. Employees were helped with making it a seamless process. | Read Full Review
10/7/2020 12:00:00 AM | DealerRater
★★★★★ DaMon Swisher
My fiance' went on-line and filled out the app to purchase a car was approved given an appointment to come came and the sales man that made the appointment wasn't there . Someone else help her but tried to high ball her said that her credit was bad and that she would need a higher payment for a car . Towhich she never asked what she | Read Full Review
10/7/2020 12:00:00 AM | Google
★★★★★ Oscar Jackson
It was the most quickest I have ever bought an automobile!! The customer service was superb. Thank you Jay Rieger & Jeremiah Bell, you fellas are the best. And Jeff the finance guy should teach a master class on how to get people in and out the door in what seemed like 10-15 minutes. Overall, it was a great experience. Thank you Auf | Read Full Review
9/28/2020 12:00:00 AM | Google
★★★★★ Bridgette Carter
Great customer service, awesome car deal. Left the dealership with my dream car! | Read Full Review
9/25/2020 12:00:00 AM | Google
★★★★★ Erin R.
After totaling my car, I was completely overwhelmed with the process of finding a new one. I had been looking around for a little while, but slowly realized I was in over my head and needed some help, as this was my first time buying a car by myself. I wandered over to Auffenberg VW knowing only two things, I was on a budget and I wa | Read Full Review
9/25/2020 12:00:00 AM | DealerRater
★★★★★ Brandon Heninger
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9/20/2020 12:00:00 AM | Google
★★★★★ Jessica Bevineau
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9/18/2020 12:00:00 AM | Google
★★★★★ Jess B
The dealership and sales people were absolutely the most friendly and accommodating for our family’s personal situation... we will definitely purchase from here again | Read Full Review
9/17/2020 12:00:00 AM | DealerRater
★★★★★ Briley Rogers
Sold us a car they couldn’t finance for $12,000 and after they took it back they kept the $5,000 down payment . James was our salesman , we pleaded with him to get the money back because now we can’t get to our jobs. He’s truly a joke and I’d never trust him . | Read Full Review
9/17/2020 12:00:00 AM | Google
★★★★★ Pat Comley
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9/16/2020 12:00:00 AM | Google
★★★★★ Pamela Sanders
Service was great. Jeff explained everything to me. And my life time oil change and tire rotation is great! You got a forever customer here. Love my car. Easy maintenance. | Read Full Review
9/15/2020 12:00:00 AM | Google
★★★★★ Cody Ford
Jay was so amazing, got me top dollar for my trade and was super responsive to me when looking for a car. Very happy with my 2012 passat TDI | Read Full Review
9/15/2020 12:00:00 AM | Google
★★★★★ Richard Rohe
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9/12/2020 12:00:00 AM | Google
★★★★★ Lucas Sievers
Auffenberg Volkswagen was a very good dealership that had answers for all of my questions. I would recommend them to any one that is looking for a good new or used car. | Read Full Review
9/2/2020 12:00:00 AM | Google
★★★★★ Eric Nielsen
Jeff is awesome | Read Full Review
8/28/2020 12:00:00 AM | Google
★★★★★ Steve Blume
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8/28/2020 12:00:00 AM | Google
★★★★★ Amber Klear
The service manager is excellent! The service advisor is friendly and thorough and very communicative! | Read Full Review
8/27/2020 12:00:00 AM | Google
★★★★★ KILAM SQUAD
They told me I was able to get a Volkswagen so they told me to come back the next day and finish some paper work. So the next day I get a call from my sales man talking bout “ oh sorry you couldn’t get the car because your credit” now remind yall they said i was able to get the car the before. But at the end of the day they told my c | Read Full Review
8/27/2020 12:00:00 AM | Google
★★★★★ Jason Haney
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8/22/2020 12:00:00 AM | Google
★★★★★ Michaela Henderson
My sister and I had an amazing experience at Auffenberg Volkswagen. CJ made the buy so easy. He had cars already pulled up ready and all his ducks in a row. He never pressured us into buying things we didn’t want or need and was super chill and extremely accommodating. 10/10 would recommend him and the dealership. | Read Full Review
8/22/2020 12:00:00 AM | Google
★★★★★ Jadene Page
Jay was great to work with! | Read Full Review
8/20/2020 12:00:00 AM | Google
★★★★★ Priscilla Forsythe
CJ Berry made everything quick and easy! I inquired about a vehicle one evening, and I drove it off the lot the next afternoon. I was in and out within a couple of hours driving my new vehicle :) He was very thorough about everything and any questions I had was answered right away. Highly recommend!! | Read Full Review
8/13/2020 12:00:00 AM | Google
★★★★★ Mike Schaal
My wife and I visited the Auffenberg VW dealership, and we were immediately greeted and assigned a helpful salesperson. Jay Rieger walked us through a few vehicles of interest, setup test-drives, and ultimately found us a terrific vehicle. Jay impressed us with his candid, relaxed approach, and he went out of his way to make us fee | Read Full Review
8/8/2020 12:00:00 AM | Google
★★★★★ James Cotton
| Read Full Review
8/6/2020 12:00:00 AM | Google
★★★★★ Mike Schaal
My wife and I visited the Auffenberg VW dealership, and we were immediately greeted and assigned a helpful salesperson. Jay Rieger walked us through a few vehicles of interest, setup test-drives, and ultimately found us a terrific vehicle. Jay impressed us with his candid, relaxed approach, and he went out of his way to make us fee | Read Full Review
8/1/2020 12:00:00 AM | Google
★★★★★ Steve Haislip
I've owned 2 cars from Auffenberg VW. Through both of them, the service department has been top notch. Jeff and Larry go out of their way to help you understand what they are doing. They have never done me wrong. | Read Full Review
7/29/2020 12:00:00 AM | Google
★★★★★ Brett Brown
I purchased a used vehicle from them and decide to get the extended warranty based on the fact that I was told that it covered almost every moving part on the vehicle by multiple sales and finance people there. They never showed me a detailed report of what was covered even when I asked multiple times . I decided to do it simply beca | Read Full Review
7/23/2020 12:00:00 AM | Google
★★★★★ rich muntan
I wanted to give some positive feed back in a time where it seems everything is negative, I know this is a busy dealership, and things can go wrong at a moments notice, I had a small problem and request to have my sons Passat fixed , a key fob and programming, I waited in line and my situation was not as big as a money maker as the f | Read Full Review
7/22/2020 12:00:00 AM | Google
★★★★★ JASON SMALL
First let me start by saying it was an awesome experience. A big thank you to CJ! He was one of the top salesman I have ever dealt with. If I could score him a 10/10 I would. Highly recommend that anyone looking for a VW go and ask for him. Also let me say the finance team was exceptional. The day of my purchase I was pressed for tim | Read Full Review
7/22/2020 12:00:00 AM | Google
★★★★★ David Showmaker
I walked in the building at 8:45 am to pick up my Passat. Nobody acknowledge me. I found my way to the cashier's counter and the young man asked me my name found the paper work and my keys and said he had to find someone to check me out. The girl sitting behind the desk left with him. At 9:15 I had to ask a guy in the parts departmen | Read Full Review
7/22/2020 12:00:00 AM | Google
★★★★★ Natalie Spain
I just purchased my first car on my 18th birthday, and I have nothing but positive things to say about my experience! Each person I interacted with today at the dealership was helpful and kind. My parents encouraged me to come here because of their positive experiences with the salesman Jeremiah. I certainly do not regret my decision | Read Full Review
7/15/2020 12:00:00 AM | Google
★★★★★ Kiersten Wiseman
CJ is so great to work with. He made everything so easy. Highly recommend to use him for your next car purchase. | Read Full Review
7/14/2020 12:00:00 AM | Google
★★★★★ Lewmas Laurinaitis
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7/14/2020 12:00:00 AM | Google
★★★★★ Luke Daniels
Bought a 2011 Jetta tdi and it’s a great car besides the fact they never really did a through check of the vehicle before they sold it to me and the car still had the original fuel filter with 112,000 miles on it causing it to breakdown a month after I purchased it | Read Full Review
7/11/2020 12:00:00 AM | Google
★★★★★ Jami Sidwell
This was the worst experience I have ever had purchasing a vehicle! It took 8 hours to buy a vehicle! I have bought several cars and most take about 1 -2 hours. By the time we got to finance I was so exhausted and upset they managed to sneak another 800 dollars on my bill for oil changes! I will never step foot in this place again. | Read Full Review
7/5/2020 12:00:00 AM | Google
★★★★★ Jacob Oser
Alew Byrd made my purchase easy! Thanks! | Read Full Review
7/3/2020 12:00:00 AM | Google
★★★★★ James Connell
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7/3/2020 12:00:00 AM | Google
★★★★★ DONAD DONAD
Robert and CJ worked as a team in selling my father and I two Volkswagen Passats. They explained the various features of our cars to us very succinctly while answering all of our questions. Auffenberg Volkswagen sells great cars, with great salesmen. | Read Full Review
6/29/2020 12:00:00 AM | Google
★★★★★ Ron Hampton
We have a Volkswagen CC and a Jetta. (Did not purchase from Auffenberg)A year ago bought a 2010 Volkswagen Tiguan from Auffenberg Volkswagen in OFallon IL. It had only 50,000 some miles on it thinking it would be a great car for our teenage daughter. Not so much- it was in the shop more than driven. Took it to the service department | Read Full Review
6/29/2020 12:00:00 AM | Google
★★★★★ Ann-Margaret Greif
Had an absolutely wonderful experience. Jeremiah was extremely helpful in the process of purchasing my new vehicle. Definitely glad I went with Auffenberg instead of the dealer near me. Would definitely recommend them! | Read Full Review
6/25/2020 12:00:00 AM | Google
★★★★★ matt brasket
Inquired about a few vehicles only to find out they've sold or can't "find them" yet they dont like telling you that "Come in we'll talk" The low prices are to drag you in then "oh its sold but here's a worse deal for you" Glad I didn't drive to this location. Going to make the drive to Marion VW to buy a couple there. | Read Full Review
6/23/2020 12:00:00 AM | Google
★★★★★ Blake Wild
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6/23/2020 12:00:00 AM | Google
★★★★★ Eric Nathan Brady
I had a great experience with Auffenberg Volkswagen from the moment I walked on the lot to check out the VW Tiguan until I picked up the car following my purchase. I worked with Jay Rieger as my salesman and you couldn't ask for a better person to help you through a sales process. He answered all my questions and gave me all the ti | Read Full Review
6/22/2020 12:00:00 AM | Google
★★★★★ Becky Mccollum
Excellent attentive service from start to finish | Read Full Review
6/22/2020 12:00:00 AM | Google
★★★★★ Andrew Shaffer
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6/19/2020 12:00:00 AM | Google
★★★★★ Johnny Rasmussen
Jerimiah was able to get me into the car I wanted for the price I needed, good experience all around | Read Full Review
6/16/2020 12:00:00 AM | Google
★★★★★ Debbie Lanahan
We are new to the area and so very pleased we chose Auffenberg Volkswagen. We are completely satisfied with the Service Department. The Service Manager Larry was very honest and thorough with the diagnosis, timeline and costs regarding our recent issues. He and his staff went above and beyond my expectations. This company definitely | Read Full Review
6/15/2020 12:00:00 AM | Google
★★★★★ Dina Volkman
Anytime you purchase a vehicle, the process is always long. My process of deciding what vehicle probably took longer!! Jay was very patient with me all the way to the end. But everyone we worked with was absolutely SUPER. Thanks again Jay R, Jason S. and Corey. And to the crew that detailed our vehicles ready and waiting by the time | Read Full Review
6/13/2020 12:00:00 AM | Google
★★★★★ Tyler Green
The sales person that helped me was really nice and knowledgeable. The finance person was also very efficient and really explained anything I was unsure about. I am a proud owner of a VW Jetta, and I couldn’t be happier! | Read Full Review
6/13/2020 12:00:00 AM | Google
★★★★★ Mandy Creek
My entire experience was fantastic. John Hollenkamp was able to find me the perfect car and was so helpful from start to finish. Ryan Reynolds was also great in helping get the financing and warranty that I needed. I would highly recommend them. I will never purchase another car without John. | Read Full Review
6/9/2020 12:00:00 AM | Google
★★★★★ Katie Weigand
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6/9/2020 12:00:00 AM | Google
★★★★★ CK Weigand
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6/8/2020 12:00:00 AM | Google
★★★★★ Kyle McGuire
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6/8/2020 12:00:00 AM | Google
★★★★★ k. kitc
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6/6/2020 12:00:00 AM | Google
★★★★★ Christina Jethroe
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6/1/2020 12:00:00 AM | Google
★★★★★ Robert Meyer
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6/1/2020 12:00:00 AM | Google
★★★★★ J. Brock
So, pick your point of entry: Vehicle? Used Passat TDI SE, 2013 model. Very few gas models available, so I opted for diesel, which is a first for me. After the VW settlements, the cars are back up for sale with a 4 year/48K mile warranty, which sweetened the pot on a tight budget. The honeymoon period is over, and with diesel prices | Read Full Review
5/27/2020 12:00:00 AM | Google
★★★★★ Christopher McLeod
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5/27/2020 12:00:00 AM | Google
★★★★★ nishe abellana
I won't take my car anywhere else. The guys are great all around. Excellent on time and service. Jeff in service is very knowledgeable and honest when diagnosing issues with my vehicle. *UPDATE* I've been going to Auffenberg for quite some time now and I've always dealt with Jeff at the Service Dept. Never really had any major issue | Read Full Review
5/27/2020 12:00:00 AM | Google
★★★★★ dewayne hampton
I had a great experience at Affenberg. Everyone was really friendly,and I feel as if I received a fair price for the vehicle I purchased. | Read Full Review
5/23/2020 12:00:00 AM | Google
★★★★★ Juli
Had a very smooth and pleasant experience at Auffenberg VW. Jay Rieger was the best sales consultant! He Is was very knowledgeable and helped us tremendously with during our process. We definitely recommend Jay to anyone looking for a vehicle at VW. Very happy with our purchase! | Read Full Review
5/23/2020 12:00:00 AM | Google
★★★★★ GARY WAMBLE
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5/20/2020 12:00:00 AM | Google
★★★★★ josh douglas
Great people work here!! They stay busy but they make you feel important | Read Full Review
5/20/2020 12:00:00 AM | Google
★★★★★ Nancy Whitehead
The personnel are always so friendly and nice. They go out of their way to make you feel welcome and keep you updated on what’s happening with your vehicle. I will never take my car anywhere else! For that matter I will never buy a car anywhere else! Larry and his staff in the service department are just awesome! They are the great | Read Full Review
5/19/2020 12:00:00 AM | Google
★★★★★ Matt Lang
Recently had my 2011 Jetta in for warranty and regular suspension maintenance.The service manager himself called me multiple times and letting me know the status of the repairs.He went above and beyond for me to make sure any and all work needed was performed.Even sent pictures assuring my location of car when done as I couldn't pick | Read Full Review
5/15/2020 12:00:00 AM | Google
★★★★★ Tiffay Brown
Financed another car today from auffenberg VW! CJ & James were the ones who helped me out! Let me just say how awesome they are! They were really helpful & nice! | Read Full Review
5/8/2020 12:00:00 AM | Google
★★★★★ Stacie Quimby
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5/8/2020 12:00:00 AM | Google
★★★★★ Lisa Gould
Auffenberg had a great selection of cars to choose from. I worked with Jeremiah who was absolutely wonderful throughout the experience. He was very attentive and informative. He made the entire experience straightforward and effortless. I highly recommend Jeremiah and Auffenberg. | Read Full Review
5/7/2020 12:00:00 AM | Google
★★★★★ ryan bennett
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5/4/2020 12:00:00 AM | Google
★★★★★ Plamen Sirakov
Pleasant buying experience overall. Members of the Sales team were competent and Followed through with a reasonable offer. I’m not sure I was impressed with the financing personnel who helped me, however. It was a negative point If I have to accurately describe the interaction with the financing guy. There was a clear disconnect bet | Read Full Review
5/4/2020 12:00:00 AM | Google
★★★★★ Ali Bennett
The salesman we worked with was incredibly patient, fun and helpful. Jeremiah made shopping and test driving so much fun! However, we waited two just to SEE the financing team. Once we actually got to financing, he was equally as helpful and fun. We would definitely recommend the dealership as everyone was so friendly and made the en | Read Full Review
5/3/2020 12:00:00 AM | Google
★★★★★ Ali Bennett
The salesman we worked with was incredibly patient, fun and helpful. Jeremiah made shopping and test driving so much fun! However, we waited over an hour and a half just to SEE the financing team. If the whole process had been as quick, easy and friendly as working with Jeremiah was, I would rate the experience much higher. | Read Full Review
5/2/2020 12:00:00 AM | Google
★★★★★ Amber Klear
I take my car here for service and the staff is GREAT! They are busy (all good shops are!) But they make you feel like their only customer. They do text updates and they follow up after they put tires on or do anything. Also, their tires prices are less expensive than elsewhere! You buy tires by the miles they are rated, so they usua | Read Full Review
4/29/2020 12:00:00 AM | Google
★★★★★ Ben Carra
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4/29/2020 12:00:00 AM | Google
★★★★★ Amanda Isom
CJ Berry was quick to respond and to find a car for us. Kept in touch until the last final t was crossed. | Read Full Review
4/28/2020 12:00:00 AM | Google
★★★★★ Leah Albers
Jay was of great help in answering the many questions we had. We are very happy with our recent purchase. | Read Full Review
4/27/2020 12:00:00 AM | Google
★★★★★ clouuded
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4/27/2020 12:00:00 AM | Google
★★★★★ Wendy Sievers
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4/24/2020 12:00:00 AM | Google

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Auffenberg Volkswagen
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