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Auffenberg Volkswagen
★★★★★(167)read reviews

1708 New Car Dr, O Fallon, IL 62269

(618) 589-4067 Ask About Our Service Specials!

Service Offers

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$138.95 Genuine Volkswagen Brake Pad Replacement⁴Click Here for Details

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$69.95 VW Synthetic Oil Change³Click Here for Details

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$10/$15/$20 Off The More-Is-Better Bonus¹Click Here for Details

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$119 VW Economy Battery and Installation⁶Click Here for Details

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$30 Off Set of Four Tires or $10 Off a Set of Two Tires⁸Click Here for Details

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Receive a 15% rebate when you purchase select accessories!

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Get a no-charge battery inspection today, and we'll help make sure everything checks out!

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Get $10 Off Your VW DriverGear Purchase of $50 or More with Online Promotion

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$7 Off Installed Genuine VW Pollen Filter/Engine Air Filter²Click Here for Details

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Receive a $25 Visa Gift Card with Participating Purchase on the Volkswagen Service Credit Card

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Pay for 11 months, get 12 months of SiriusXM!

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Get a $140 Visa Prepaid Card when you purchase four eligible tires with your VW Service Credit Card!

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Business Hours

Mon: 7:00 AM - 6:00 PMTues: 7:00 AM - 6:00 PMWed: 7:00 AM - 6:00 PMThur: 7:00 AM - 6:00 PMFri: 7:00 AM - 6:00 PMSat: ClosedSun: Closed

Volkswagen Quality and expertise at a real value.

No one knows Volkswagen vehicles better than Volkswagen-Certified Technicians. Every factory-trained tech has the hands-on experience to know your car inside and out. When it comes to service, Auffenberg Volkswagen has everything your Volkswagen needs, including knowledge of the service your car needs throughout its lifetime.

Expert Service Proprietary VW diagnostics and tools in the hands of qualified experts.
Daily Convenience Flexible hours. Online scheduling. Service Xpress.
Genuine VW Parts Identical to the factory originals, for uncompromised VW performance.
VW Accessories Designed to fit your VW model—and your lifestyle—beautifully.

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Customer Reviews

★★★★★ Oscar Jackson
It was the most quickest I have ever bought an automobile!! The customer service was superb. Thank you Jay Rieger & Jeremiah Bell, you fellas are the best. And Jeff the finance guy should teach a master class on how to get people in and out the door in what seemed like 10-15 minutes. Overall, it was a great experience. Thank you Auf | Read Full Review
9/28/2020 12:00:00 AM | Google
★★★★★ Bridgette Carter
Great customer service, awesome car deal. Left the dealership with my dream car! | Read Full Review
9/25/2020 12:00:00 AM | Google
★★★★★ Erin R.
After totaling my car, I was completely overwhelmed with the process of finding a new one. I had been looking around for a little while, but slowly realized I was in over my head and needed some help, as this was my first time buying a car by myself. I wandered over to Auffenberg VW knowing only two things, I was on a budget and I wa | Read Full Review
9/25/2020 12:00:00 AM | DealerRater
★★★★★ Brandon Heninger
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9/20/2020 12:00:00 AM | Google
★★★★★ Jessica Bevineau
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9/18/2020 12:00:00 AM | Google
★★★★★ Jess B
The dealership and sales people were absolutely the most friendly and accommodating for our family’s personal situation... we will definitely purchase from here again | Read Full Review
9/17/2020 12:00:00 AM | DealerRater
★★★★★ Briley Rogers
Sold us a car they couldn’t finance for $12,000 and after they took it back they kept the $5,000 down payment . James was our salesman , we pleaded with him to get the money back because now we can’t get to our jobs. He’s truly a joke and I’d never trust him . | Read Full Review
9/17/2020 12:00:00 AM | Google
★★★★★ Pat Comley
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9/16/2020 12:00:00 AM | Google
★★★★★ Pamela Sanders
Service was great. Jeff explained everything to me. And my life time oil change and tire rotation is great! You got a forever customer here. Love my car. Easy maintenance. | Read Full Review
9/15/2020 12:00:00 AM | Google
★★★★★ Cody Ford
Jay was so amazing, got me top dollar for my trade and was super responsive to me when looking for a car. Very happy with my 2012 passat TDI | Read Full Review
9/15/2020 12:00:00 AM | Google
★★★★★ Richard Rohe
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9/12/2020 12:00:00 AM | Google
★★★★★ Lucas Sievers
Auffenberg Volkswagen was a very good dealership that had answers for all of my questions. I would recommend them to any one that is looking for a good new or used car. | Read Full Review
9/2/2020 12:00:00 AM | Google
★★★★★ Eric Nielsen
Jeff is awesome | Read Full Review
8/28/2020 12:00:00 AM | Google
★★★★★ Steve Blume
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8/28/2020 12:00:00 AM | Google
★★★★★ Amber Klear
The service manager is excellent! The service advisor is friendly and thorough and very communicative! | Read Full Review
8/27/2020 12:00:00 AM | Google
★★★★★ KILAM SQUAD
They told me I was able to get a Volkswagen so they told me to come back the next day and finish some paper work. So the next day I get a call from my sales man talking bout “ oh sorry you couldn’t get the car because your credit” now remind yall they said i was able to get the car the before. But at the end of the day they told my c | Read Full Review
8/27/2020 12:00:00 AM | Google
★★★★★ Jason Haney
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8/22/2020 12:00:00 AM | Google
★★★★★ Michaela Henderson
My sister and I had an amazing experience at Auffenberg Volkswagen. CJ made the buy so easy. He had cars already pulled up ready and all his ducks in a row. He never pressured us into buying things we didn’t want or need and was super chill and extremely accommodating. 10/10 would recommend him and the dealership. | Read Full Review
8/22/2020 12:00:00 AM | Google
★★★★★ Jadene Page
Jay was great to work with! | Read Full Review
8/20/2020 12:00:00 AM | Google
★★★★★ Priscilla Forsythe
CJ Berry made everything quick and easy! I inquired about a vehicle one evening, and I drove it off the lot the next afternoon. I was in and out within a couple of hours driving my new vehicle :) He was very thorough about everything and any questions I had was answered right away. Highly recommend!! | Read Full Review
8/13/2020 12:00:00 AM | Google
★★★★★ Mike Schaal
My wife and I visited the Auffenberg VW dealership, and we were immediately greeted and assigned a helpful salesperson. Jay Rieger walked us through a few vehicles of interest, setup test-drives, and ultimately found us a terrific vehicle. Jay impressed us with his candid, relaxed approach, and he went out of his way to make us fee | Read Full Review
8/8/2020 12:00:00 AM | Google
★★★★★ James Cotton
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8/6/2020 12:00:00 AM | Google
★★★★★ Mike Schaal
My wife and I visited the Auffenberg VW dealership, and we were immediately greeted and assigned a helpful salesperson. Jay Rieger walked us through a few vehicles of interest, setup test-drives, and ultimately found us a terrific vehicle. Jay impressed us with his candid, relaxed approach, and he went out of his way to make us fee | Read Full Review
8/1/2020 12:00:00 AM | Google
★★★★★ Steve Haislip
I've owned 2 cars from Auffenberg VW. Through both of them, the service department has been top notch. Jeff and Larry go out of their way to help you understand what they are doing. They have never done me wrong. | Read Full Review
7/29/2020 12:00:00 AM | Google
★★★★★ Brett Brown
I purchased a used vehicle from them and decide to get the extended warranty based on the fact that I was told that it covered almost every moving part on the vehicle by multiple sales and finance people there. They never showed me a detailed report of what was covered even when I asked multiple times . I decided to do it simply beca | Read Full Review
7/23/2020 12:00:00 AM | Google
★★★★★ rich muntan
I wanted to give some positive feed back in a time where it seems everything is negative, I know this is a busy dealership, and things can go wrong at a moments notice, I had a small problem and request to have my sons Passat fixed , a key fob and programming, I waited in line and my situation was not as big as a money maker as the f | Read Full Review
7/22/2020 12:00:00 AM | Google
★★★★★ JASON SMALL
First let me start by saying it was an awesome experience. A big thank you to CJ! He was one of the top salesman I have ever dealt with. If I could score him a 10/10 I would. Highly recommend that anyone looking for a VW go and ask for him. Also let me say the finance team was exceptional. The day of my purchase I was pressed for tim | Read Full Review
7/22/2020 12:00:00 AM | Google
★★★★★ David Showmaker
I walked in the building at 8:45 am to pick up my Passat. Nobody acknowledge me. I found my way to the cashier's counter and the young man asked me my name found the paper work and my keys and said he had to find someone to check me out. The girl sitting behind the desk left with him. At 9:15 I had to ask a guy in the parts departmen | Read Full Review
7/22/2020 12:00:00 AM | Google
★★★★★ Natalie Spain
I just purchased my first car on my 18th birthday, and I have nothing but positive things to say about my experience! Each person I interacted with today at the dealership was helpful and kind. My parents encouraged me to come here because of their positive experiences with the salesman Jeremiah. I certainly do not regret my decision | Read Full Review
7/15/2020 12:00:00 AM | Google
★★★★★ Kiersten Wiseman
CJ is so great to work with. He made everything so easy. Highly recommend to use him for your next car purchase. | Read Full Review
7/14/2020 12:00:00 AM | Google
★★★★★ Lewmas Laurinaitis
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7/14/2020 12:00:00 AM | Google
★★★★★ Luke Daniels
Bought a 2011 Jetta tdi and it’s a great car besides the fact they never really did a through check of the vehicle before they sold it to me and the car still had the original fuel filter with 112,000 miles on it causing it to breakdown a month after I purchased it | Read Full Review
7/11/2020 12:00:00 AM | Google
★★★★★ Jami Sidwell
This was the worst experience I have ever had purchasing a vehicle! It took 8 hours to buy a vehicle! I have bought several cars and most take about 1 -2 hours. By the time we got to finance I was so exhausted and upset they managed to sneak another 800 dollars on my bill for oil changes! I will never step foot in this place again. | Read Full Review
7/5/2020 12:00:00 AM | Google
★★★★★ Jacob Oser
Alew Byrd made my purchase easy! Thanks! | Read Full Review
7/3/2020 12:00:00 AM | Google
★★★★★ James Connell
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7/3/2020 12:00:00 AM | Google
★★★★★ DONAD DONAD
Robert and CJ worked as a team in selling my father and I two Volkswagen Passats. They explained the various features of our cars to us very succinctly while answering all of our questions. Auffenberg Volkswagen sells great cars, with great salesmen. | Read Full Review
6/29/2020 12:00:00 AM | Google
★★★★★ Ron Hampton
We have a Volkswagen CC and a Jetta. (Did not purchase from Auffenberg)A year ago bought a 2010 Volkswagen Tiguan from Auffenberg Volkswagen in OFallon IL. It had only 50,000 some miles on it thinking it would be a great car for our teenage daughter. Not so much- it was in the shop more than driven. Took it to the service department | Read Full Review
6/29/2020 12:00:00 AM | Google
★★★★★ Ann-Margaret Greif
Had an absolutely wonderful experience. Jeremiah was extremely helpful in the process of purchasing my new vehicle. Definitely glad I went with Auffenberg instead of the dealer near me. Would definitely recommend them! | Read Full Review
6/25/2020 12:00:00 AM | Google
★★★★★ matt brasket
Inquired about a few vehicles only to find out they've sold or can't "find them" yet they dont like telling you that "Come in we'll talk" The low prices are to drag you in then "oh its sold but here's a worse deal for you" Glad I didn't drive to this location. Going to make the drive to Marion VW to buy a couple there. | Read Full Review
6/23/2020 12:00:00 AM | Google
★★★★★ Blake Wild
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6/23/2020 12:00:00 AM | Google
★★★★★ Eric Nathan Brady
I had a great experience with Auffenberg Volkswagen from the moment I walked on the lot to check out the VW Tiguan until I picked up the car following my purchase. I worked with Jay Rieger as my salesman and you couldn't ask for a better person to help you through a sales process. He answered all my questions and gave me all the ti | Read Full Review
6/22/2020 12:00:00 AM | Google
★★★★★ Becky Mccollum
Excellent attentive service from start to finish | Read Full Review
6/22/2020 12:00:00 AM | Google
★★★★★ Andrew Shaffer
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6/19/2020 12:00:00 AM | Google
★★★★★ Johnny Rasmussen
Jerimiah was able to get me into the car I wanted for the price I needed, good experience all around | Read Full Review
6/16/2020 12:00:00 AM | Google
★★★★★ Debbie Lanahan
We are new to the area and so very pleased we chose Auffenberg Volkswagen. We are completely satisfied with the Service Department. The Service Manager Larry was very honest and thorough with the diagnosis, timeline and costs regarding our recent issues. He and his staff went above and beyond my expectations. This company definitely | Read Full Review
6/15/2020 12:00:00 AM | Google
★★★★★ Dina Volkman
Anytime you purchase a vehicle, the process is always long. My process of deciding what vehicle probably took longer!! Jay was very patient with me all the way to the end. But everyone we worked with was absolutely SUPER. Thanks again Jay R, Jason S. and Corey. And to the crew that detailed our vehicles ready and waiting by the time | Read Full Review
6/13/2020 12:00:00 AM | Google
★★★★★ Tyler Green
The sales person that helped me was really nice and knowledgeable. The finance person was also very efficient and really explained anything I was unsure about. I am a proud owner of a VW Jetta, and I couldn’t be happier! | Read Full Review
6/13/2020 12:00:00 AM | Google
★★★★★ Mandy Creek
My entire experience was fantastic. John Hollenkamp was able to find me the perfect car and was so helpful from start to finish. Ryan Reynolds was also great in helping get the financing and warranty that I needed. I would highly recommend them. I will never purchase another car without John. | Read Full Review
6/9/2020 12:00:00 AM | Google
★★★★★ Katie Weigand
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6/9/2020 12:00:00 AM | Google
★★★★★ CK Weigand
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6/8/2020 12:00:00 AM | Google
★★★★★ Kyle McGuire
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6/8/2020 12:00:00 AM | Google
★★★★★ k. kitc
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6/6/2020 12:00:00 AM | Google
★★★★★ Christina Jethroe
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6/1/2020 12:00:00 AM | Google
★★★★★ Robert Meyer
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6/1/2020 12:00:00 AM | Google
★★★★★ Christopher McLeod
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5/27/2020 12:00:00 AM | Google
★★★★★ J. Brock
So, pick your point of entry: Vehicle? Used Passat TDI SE, 2013 model. Very few gas models available, so I opted for diesel, which is a first for me. After the VW settlements, the cars are back up for sale with a 4 year/48K mile warranty, which sweetened the pot on a tight budget. The honeymoon period is over, and with diesel prices | Read Full Review
5/27/2020 12:00:00 AM | Google
★★★★★ nishe abellana
I won't take my car anywhere else. The guys are great all around. Excellent on time and service. Jeff in service is very knowledgeable and honest when diagnosing issues with my vehicle. *UPDATE* I've been going to Auffenberg for quite some time now and I've always dealt with Jeff at the Service Dept. Never really had any major issue | Read Full Review
5/27/2020 12:00:00 AM | Google
★★★★★ dewayne hampton
I had a great experience at Affenberg. Everyone was really friendly,and I feel as if I received a fair price for the vehicle I purchased. | Read Full Review
5/23/2020 12:00:00 AM | Google
★★★★★ Juli
Had a very smooth and pleasant experience at Auffenberg VW. Jay Rieger was the best sales consultant! He Is was very knowledgeable and helped us tremendously with during our process. We definitely recommend Jay to anyone looking for a vehicle at VW. Very happy with our purchase! | Read Full Review
5/23/2020 12:00:00 AM | Google
★★★★★ GARY WAMBLE
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5/20/2020 12:00:00 AM | Google
★★★★★ josh douglas
Great people work here!! They stay busy but they make you feel important | Read Full Review
5/20/2020 12:00:00 AM | Google
★★★★★ Nancy Whitehead
The personnel are always so friendly and nice. They go out of their way to make you feel welcome and keep you updated on what’s happening with your vehicle. I will never take my car anywhere else! For that matter I will never buy a car anywhere else! Larry and his staff in the service department are just awesome! They are the great | Read Full Review
5/19/2020 12:00:00 AM | Google
★★★★★ Matt Lang
Recently had my 2011 Jetta in for warranty and regular suspension maintenance.The service manager himself called me multiple times and letting me know the status of the repairs.He went above and beyond for me to make sure any and all work needed was performed.Even sent pictures assuring my location of car when done as I couldn't pick | Read Full Review
5/15/2020 12:00:00 AM | Google
★★★★★ Tiffay Brown
Financed another car today from auffenberg VW! CJ & James were the ones who helped me out! Let me just say how awesome they are! They were really helpful & nice! | Read Full Review
5/8/2020 12:00:00 AM | Google
★★★★★ Stacie Quimby
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5/8/2020 12:00:00 AM | Google
★★★★★ Lisa Gould
Auffenberg had a great selection of cars to choose from. I worked with Jeremiah who was absolutely wonderful throughout the experience. He was very attentive and informative. He made the entire experience straightforward and effortless. I highly recommend Jeremiah and Auffenberg. | Read Full Review
5/7/2020 12:00:00 AM | Google
★★★★★ ryan bennett
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5/4/2020 12:00:00 AM | Google
★★★★★ Plamen Sirakov
Pleasant buying experience overall. Members of the Sales team were competent and Followed through with a reasonable offer. I’m not sure I was impressed with the financing personnel who helped me, however. It was a negative point If I have to accurately describe the interaction with the financing guy. There was a clear disconnect bet | Read Full Review
5/4/2020 12:00:00 AM | Google
★★★★★ Ali Bennett
The salesman we worked with was incredibly patient, fun and helpful. Jeremiah made shopping and test driving so much fun! However, we waited two just to SEE the financing team. Once we actually got to financing, he was equally as helpful and fun. We would definitely recommend the dealership as everyone was so friendly and made the en | Read Full Review
5/3/2020 12:00:00 AM | Google
★★★★★ Ali Bennett
The salesman we worked with was incredibly patient, fun and helpful. Jeremiah made shopping and test driving so much fun! However, we waited over an hour and a half just to SEE the financing team. If the whole process had been as quick, easy and friendly as working with Jeremiah was, I would rate the experience much higher. | Read Full Review
5/2/2020 12:00:00 AM | Google
★★★★★ Amber Klear
I take my car here for service and the staff is GREAT! They are busy (all good shops are!) But they make you feel like their only customer. They do text updates and they follow up after they put tires on or do anything. Also, their tires prices are less expensive than elsewhere! You buy tires by the miles they are rated, so they usua | Read Full Review
4/29/2020 12:00:00 AM | Google
★★★★★ Ben Carra
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4/29/2020 12:00:00 AM | Google
★★★★★ Amanda Isom
CJ Berry was quick to respond and to find a car for us. Kept in touch until the last final t was crossed. | Read Full Review
4/28/2020 12:00:00 AM | Google
★★★★★ Leah Albers
Jay was of great help in answering the many questions we had. We are very happy with our recent purchase. | Read Full Review
4/27/2020 12:00:00 AM | Google
★★★★★ clouuded
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4/27/2020 12:00:00 AM | Google
★★★★★ Wendy Sievers
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4/24/2020 12:00:00 AM | Google
★★★★★ Amy Renner
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4/23/2020 12:00:00 AM | Google
★★★★★ Shelly Ethridge
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4/23/2020 12:00:00 AM | Google
★★★★★ Keenan Withrow
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4/14/2020 12:00:00 AM | Google
★★★★★ Ryan Pierantoni
Charles at VW was a pleasure to work with! Made the transaction smooth and seamless. Highly recommend for anyone looking for their next purchase or lease. | Read Full Review
3/19/2020 12:00:00 AM | Google
★★★★★ Shaina Graham
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3/18/2020 12:00:00 AM | Google
★★★★★ Brittany berry
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3/18/2020 12:00:00 AM | Google
★★★★★ Mark
Great experience, ask for CJ. Easy to work with and made experience of getting a new car easy. I will definitely come back in the future | Read Full Review
3/12/2020 12:00:00 AM | Cars.com
★★★★★ Todd donaldson
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3/11/2020 12:00:00 AM | Google
★★★★★ Billy Ellner
Jay Rieger (salesmen) is a great guy to work with. Upbeat and willing to go the extra mile to make things work. Cory Reno (finance) super helpful and made the ending process easy. Highly recommend this team | Read Full Review
3/7/2020 12:00:00 AM | Google
★★★★★ Rene'e
Friendly helpful employees | Read Full Review
3/7/2020 12:00:00 AM | Google
★★★★★ Dennis Fitzpatrick
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3/5/2020 12:00:00 AM | Google
★★★★★ Donald Eroh
Very nice but they need to clean the car better | Read Full Review
3/4/2020 12:00:00 AM | Google
★★★★★ DeEtta Eroh
Great buying experience, But detailing of car could really be alot better. | Read Full Review
3/3/2020 12:00:00 AM | Google
★★★★★ Marlene Fridley
Great experience. Jay Rieger was courteous and professional, easy to deal with. | Read Full Review
2/29/2020 12:00:00 AM | Google
★★★★★ Amanda Roberson
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2/28/2020 12:00:00 AM | Google
★★★★★ Dornell Baker
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2/28/2020 12:00:00 AM | Google
★★★★★ Mindy Beisner
Great buying experience with Auffenberg Volkswagen. Jeremiah went above and beyond in finding us a vehicle with all of our wishlist items and within budget. We would recommend this dealership to others based on our experience. | Read Full Review
2/26/2020 12:00:00 AM | Google
★★★★★ Stan Bray
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2/20/2020 12:00:00 AM | Google
★★★★★ Michelle Damper
This is from James Larkin. I definitely would recommend your dealership to friends. Your employee Jeremiah Ball represented your dealership well. He was professional, polite and very knowledgeable. It was a good experience working with Jeremiah and other staff members. | Read Full Review
2/19/2020 12:00:00 AM | Google
★★★★★ Mike Gross
Our experience buying this vehicle was great. The salesman knew what he was doing and the was an easy transaction | Read Full Review
2/18/2020 12:00:00 AM | Google
★★★★★ Karen Jager
I had a good experience. We called ahead before going in with the car we were interested in and CJ Berry had the car by the dealership and part of the paperwork ready. CJ was very professional and curtious in taking care of our needs. My overall experience with Auffenberg Volkswagen was very good. | Read Full Review
2/18/2020 12:00:00 AM | Google
★★★★★ Latasha Steen
You will still have to come in and do the typical negotiating back-and-forth. However, Auffenberg is very professional throughout the beginning to end process | Read Full Review
2/15/2020 12:00:00 AM | Google
★★★★★ Ryan Grimmett
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2/12/2020 12:00:00 AM | Google
★★★★★ Bethany Melton
CJ is the bomb! Buying with Auffenburg was by far the best, and easiest experience I’ve ever had! Everything was smooth sailing and we were in and out in no time! Highly recommend seeing CJ if you ever stop by! | Read Full Review
2/10/2020 12:00:00 AM | Google
★★★★★ Cole Erlinger
The experience was great until I got to the Finance Manager, Ryan Reynolds. He tried to push extra stuff on me over and over when I made it very clear that I didn't want it. He made a fun experience bad. | Read Full Review
2/10/2020 12:00:00 AM | Google
★★★★★ Todd Sexton
I would not recommend anyone buying from Auffemberg! My wife and I drove two hours to purchase a used Volkswagen from them. We finally found the vehicle we were wanting and the after a lengthy negotiation process we finally settled on a price (they did not want to work very much with us). As we settled everything, they were "detaili | Read Full Review
2/10/2020 12:00:00 AM | Google
★★★★★ Austin Ratajczyk
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2/10/2020 12:00:00 AM | Google
★★★★★ Jaime Waters
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2/6/2020 12:00:00 AM | Google
★★★★★ Wendi Good
CJ was great and extremely knowledgeable. A great pleasure to work with. | Read Full Review
2/1/2020 12:00:00 AM | Google
★★★★★ Brad Thibault
Good inventory and excellent service. | Read Full Review
2/1/2020 12:00:00 AM | Google
★★★★★ Russell Burke
I estimate that there were over 100 Jettas and Passats to choose from. We test drove 3 and I bought the last one. Very patient sales force with zero pressure and great attention to detail as well as model knowledge! | Read Full Review
1/27/2020 12:00:00 AM | Cars.com
★★★★★ Rebecca Dunker
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1/20/2020 12:00:00 AM | Google
★★★★★ Ron Dunker
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1/20/2020 12:00:00 AM | Google
★★★★★ Gregory Birdsong
The staff at Auffenberg VW were very helpful, friendly, and did not pressure us at all with making a decision. We ended up spending right at what I went into the dealership wanting to spend. They did an excellent job of working to expedite the process for us as much as possible. | Read Full Review
1/19/2020 12:00:00 AM | Google
★★★★★ Hollie Henderson
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1/19/2020 12:00:00 AM | Google
★★★★★ Cydnee stephenson
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1/17/2020 12:00:00 AM | Google
★★★★★ PAUL HART
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1/11/2020 12:00:00 AM | Google
★★★★★ danny soaib
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1/11/2020 12:00:00 AM | Google
★★★★★ Reed N
Buying my car was an easy and transparent experience dealing with CJ Berry. He was respectful and made the sale without being pushy like other salesman in the business. Would recommend the dealer and CJ if in the market for a new or used car. | Read Full Review
1/9/2020 12:00:00 AM | Google
★★★★★ Z T
Bought a CPO Touareg TDI from CJ. Low pressure sales experience. Response back from initial contact about a Touareg was slow. Sales and finance office had me in and out in less than 3 hours for the purchase. Happy with the car except the tires on the car are low quality Chinese tires; definitely not the recommended tires by VW. Sort | Read Full Review
1/6/2020 12:00:00 AM | Google
★★★★★ Brandon Branon
Terrible customer service. While I normally wouldn't hold someone accountable for someone else's mistake. They were "too busy" to service my car. The place they sent it to (Auffenberg Mazda) not only resulted in a tow from my work, and 4 total trips back to the service department. But I take it to a place to get a proper oil change a | Read Full Review
1/5/2020 12:00:00 AM | Google
★★★★★ George Dill
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1/2/2020 12:00:00 AM | Google
★★★★★ Zac Costilla
Once again, I have bought a car from CJ at Auffenberg VW. We have a family of 7 (6 drivers) and this is now the 5th car we’ve bought here. It has been 100% satisfaction every time, so I keep coming back. And not just in the deal, but the service department actually makes us know how valued we are. It’s nice to find a dealer where you | Read Full Review
12/31/2019 12:00:00 AM | Google
★★★★★ fltpal
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12/31/2019 12:00:00 AM | Google
★★★★★ Jacob Macke
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12/27/2019 12:00:00 AM | Google
★★★★★ Ken Kienzler
Second 2013 VW Passat bought from Affenberg in last 4 months. Love the deals on the Passats offered through Auffenberg. Finishing both deals through financing was difficult for both deals made through the both the Ford & VW stores. Added hours to the process for no good reason since stores were not that busy on either occasion. We | Read Full Review
12/23/2019 12:00:00 AM | Google
★★★★★ Aggie Becker
We have been Auffenburg customers for years. We really appreciate their great customer service, fair treatment, and wonderful service department. We just helped our son buy his first car with help from Charles. We are very pleased and Roman is beyond stoked!! | Read Full Review
12/22/2019 12:00:00 AM | Google
★★★★★ Theodore B Massey
Jeremiah Ball and all the staff did an excellent job to me our needs. Thanks to Jeremiah and all the staff. | Read Full Review
12/22/2019 12:00:00 AM | Google
★★★★★ Richard Ducksworth, Jr
Derek Thomas was great and extremely helpful!!! | Read Full Review
12/22/2019 12:00:00 AM | Google
★★★★★ Stephany Kroeger
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12/22/2019 12:00:00 AM | Google
★★★★★ Casey Seale
Wanted a TDI Passat before they are all gone, looked up details of all the vw dealerships near me and chose to go here. Jay Reiger was my original contact but since he was busy set me up with CJ Berry. CJ patiently helped me search for the perfect car and walked around thier massive lot in the FREEZING COLD helping me find the right | Read Full Review
12/18/2019 12:00:00 AM | Google
★★★★★ Derrick S
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12/14/2019 12:00:00 AM | Google
★★★★★ Keith Cook
Just purchased a 2013 Certified Passat TDI Premium at Auffenberg. These cars are a great deal with a factory warranty! Seth was our young salesman - and he was extremely knowledgeable. He drilled down to what we were looking for in our search and located the perfect choice. I am first to post a bad review if its warranted, and try t | Read Full Review
12/14/2019 12:00:00 AM | Google
★★★★★ Tiffany Tabron
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12/14/2019 12:00:00 AM | Google
★★★★★ Bond Beaupierre
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12/13/2019 12:00:00 AM | Google
★★★★★ Annika Dansberry
As a company I recommend a “HELP WANTED” be posted to help better service your customers. The communication is very poor at this particular location. I purchased my car in this state and I have to drive to a different state just to get repairs completed on my vehicle. There’s never availability for the smallest things let alone anyth | Read Full Review
12/13/2019 12:00:00 AM | Google
★★★★★ ShotoZX
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12/11/2019 12:00:00 AM | Google
★★★★★ FatBoy Claar
Great customer service, took my sister to get a car and ended up with one myself. | Read Full Review
12/4/2019 12:00:00 AM | Google
★★★★★ Jordan Carlson
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11/26/2019 12:00:00 AM | Google
★★★★★ Kim Hogue
CJ Berry my salesman made my experience at VW the best I have ever had buying a car. This is my second purchase from Volkswagen and having CJ for my salesman and it would not be the same wonderful experience without him. He has a lot of knowledge about the cars and is not pushy and will try his hardest to get you the deal you were ho | Read Full Review
11/26/2019 12:00:00 AM | Google
★★★★★ Carletta Hanks
Jeremiah Ball was a good salesman with excellent customer service | Read Full Review
11/26/2019 12:00:00 AM | Google
★★★★★ Julie Gottlob
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11/25/2019 12:00:00 AM | Google
★★★★★ amy weis
Our salesman Seth at O’FALLON Volkswagen was very helpful and friendly! Amy was very pleased with the car we chose and was very satisfied with Auffenberg people ?? | Read Full Review
11/23/2019 12:00:00 AM | Google
★★★★★ Tanya Brune
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11/21/2019 12:00:00 AM | Google
★★★★★ Yasmin Jefferson
Very prompt and personable. | Read Full Review
11/21/2019 12:00:00 AM | Google
★★★★★ George Cephas
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11/16/2019 12:00:00 AM | Google
★★★★★ John Johnston
Great experience at dealership found what I wanted CJ Berry did a great job took care of everything easiest car sale I ever had. Thank you for everything. | Read Full Review
11/16/2019 12:00:00 AM | Google
★★★★★ Amanda Eisenbeis
We had such an amazing experience with Kenny and his team!! He was amazing!! And polite!!!! And we will definitely be recommending Auffenberg Volkswagen!!!!! | Read Full Review
11/16/2019 12:00:00 AM | Google
★★★★★ Mike Smallwood II
I would highly recommend to anyone that has had a bad experience in the past give Auffenberg Volkswagen a shot. The sales consultant Jeremiah was the easiest person I’ve ever dealt with and the entire process start to finish has been exceptional. This dealership group has exceeded my expectations in the past which is why I made the | Read Full Review
11/14/2019 12:00:00 AM | Google
★★★★★ Deb Dillon
I purchased a new VW Beetle SE from Auffenberg last Monday, Jay Rieger (sales guy) and he was awesome to work with. The dealership itself is very nice and the people were friendly. It was a very easy transaction, everything explained in terms you could understand, the paperwork was very straightforward and the finance guy very helpfu | Read Full Review
11/13/2019 12:00:00 AM | Google
★★★★★ Amila Alibegovic
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11/12/2019 12:00:00 AM | Google
★★★★★ Dennis Wetzler
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11/10/2019 12:00:00 AM | Google
★★★★★ First Name Last Name
I worked with Jay from Auffenberg Volkswagen and he did a great job helping me find a car that I liked and also fit in my budget. He allowed me to test drive multiple trim levels and was very knowledgeable with each vehicle. I had to drive about 40 minutes to get to this dealership, even though there were other VW dealerships closer | Read Full Review
11/6/2019 12:00:00 AM | Google
★★★★★ Chanquelle Craig
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11/2/2019 12:00:00 AM | Google
★★★★★ Alliyah Stjohn
I got awesome service from a gentleman name Jeremiah Ball. All of his associates were also very kind in handling business. Jeremiah was very professional and patient with helping me find a car, that I wanted. He just didn’t sell me anything and I am very appreciative of that. Auffenburg is definitely a company I’m going to refer my f | Read Full Review
10/31/2019 12:00:00 AM | Google
★★★★★ Chad Wall
Very pleasant car buying experience Hunter did a fantastic job....A+++ | Read Full Review
10/31/2019 12:00:00 AM | Google
★★★★★ Matt Kish
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10/29/2019 12:00:00 AM | Google
★★★★★ Jay Dalrymple
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10/25/2019 12:00:00 AM | Google
★★★★★ Marcia Moore
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10/23/2019 12:00:00 AM | Google
★★★★★ Nick Horbenko
We purchased a VW Atlas with a trade-in. The Atlas is great, my wife loves her new car, the purchase was seamless, however my trade-in still had a balance owed and the dealership assured me they'd send the balance in time to my lender....25 days later I'm still waiting !!! I now have 2 missed car payments for my trade. Several tex | Read Full Review
10/22/2019 12:00:00 AM | Google
★★★★★ derrick brooks
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10/20/2019 12:00:00 AM | Google
★★★★★ Ann Willgoose
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10/19/2019 12:00:00 AM | Google
★★★★★ Nick Horbenko
We purchased a VW Atlas with a trade-in. The Atlas is great, my wife loves her new car, the purchase was seamless, however my trade-in still had a balance owed and the dealership assured me they'd send the balance in time to my lender....25 days later I'm still waiting !!! I now have 2 missed car payments for my trade. Several tex | Read Full Review
10/15/2019 12:00:00 AM | Google
★★★★★ Karen Miller
Love my new car | Read Full Review
10/14/2019 12:00:00 AM | Google
★★★★★ Jonathan Morgan
Cory was very helpful throughout the whole process | Read Full Review
10/13/2019 12:00:00 AM | Google
★★★★★ Benny Ballazhi
I'm glad i choose Auffenberg Volkswagen for my car purchase.Jay Rieger made my day by been helpful explaining everything in details. Excellent service Jay, . I will most definitely Consider Auffenberg in the future and ask for Jay Rieger. | Read Full Review
10/12/2019 12:00:00 AM | Google
★★★★★ Michelle Meyer
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10/12/2019 12:00:00 AM | Google
★★★★★ Tammy Bushong
Could not asked for better customer service!!! Everyone was so professional, polite and eager to help. Moe, Jeremiah, Tim everyone was so amazing. We bought two cars in 3 days!!! | Read Full Review
10/10/2019 12:00:00 AM | Cars.com
★★★★★ Kaitlyn Bryant
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10/7/2019 12:00:00 AM | Google
★★★★★ Morgan Bell
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10/5/2019 12:00:00 AM | Google
★★★★★ Daniel Cox
It started with a no pressure experience with Hunter. He took the time to make sure he understood what we wanted and showed us the cars that would be a good fit. We test drove, sat in and debated over a few cars. After stopping by 4 dealerships, Hunter won us over with his friendliness, knowledge and willingness to make sure we were | Read Full Review
10/2/2019 12:00:00 AM | Google

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Auffenberg Volkswagen
★★★★★(167)read reviews