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Green Volkswagen of Springfield

★★★★★(113)read reviews

3901 W. Wabash Ave, Springfield, IL 62711

(217) 331-6288 Ask About Our Service Specials!

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Business Hours

Mon: 7:00 AM - 6:00 PMTues: 7:00 AM - 6:00 PMWed: 7:00 AM - 6:00 PMThur: 7:00 AM - 6:00 PMFri: 7:00 AM - 6:00 PMSat: 8:00 AM - 12:00 PMSun: Closed

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Customer Reviews

★★★★★ Robert Carls
Very fast an courteous service. Excellent job!! | Read Full Review
11/16/2024 12:00:00 AM | Google
★★★★★ Shane Castelo
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11/16/2024 12:00:00 AM | Google
★★★★★ Amy Sujanani
Justin Thomas was amazing, greeted us, helped us every step and was patient! Highly recommend! | Read Full Review
11/16/2024 12:00:00 AM | Google
★★★★★ Mattie Hunter
Service department is amazing! Thank you for great service | Read Full Review
11/16/2024 12:00:00 AM | Google
★★★★★ Chris Rogers
Taken 4 of my cars to them always had the best service such a friendly bunch | Read Full Review
11/15/2024 12:00:00 AM | Google
★★★★★ Cam Davenport
Very helpful and courteous. Kelly was so kind during my service she even gave me a ride after the driver had already departed. When i went back the following day to get another tail light inspected Ian replace that bulb while i waited. 2 really excellent employees! | Read Full Review
11/15/2024 12:00:00 AM | Google
★★★★★ Charles
Good | Read Full Review
11/15/2024 12:00:00 AM | Google
★★★★★ Janice Porter
| Read Full Review
11/15/2024 12:00:00 AM | Google
★★★★★ Renpo Wu
Very good service! Thank you Green Toyota! | Read Full Review
11/15/2024 12:00:00 AM | Google
★★★★★ NORM KOERNER
Your check-in woman in the service area need a helluva lot more computer training. She needed help from a co-worker when I made the appointment in person a few days earlier. Then she again needed help from him when I brought the car in for the appt. In addition, it it's ridiculous for a tire rotation to take over 90 minutes! I th | Read Full Review
11/15/2024 12:00:00 AM | Google
★★★★★ Mark dagamarose
Never will recommend Green Toyota to anyone. We bought 3 new cars from them in the last 10 years. Only our sales person Mark Buckmaster was helpful. The rest are worthless. They don’t care about doing a quality job at all. It is just a big machine that doesn’t care about delighting their customers. Avoid at all cost. | Read Full Review
11/15/2024 12:00:00 AM | Google
★★★★★ Donna Rowe
Thank you for the prompt service. Appreciate it! | Read Full Review
11/13/2024 12:00:00 AM | Google
★★★★★ Denise Sloan
| Read Full Review
11/11/2024 12:00:00 AM | Google
★★★★★ Alondra Gutierrez
Jeff is always so helpful and so kind every time I go to Green Toyota. He is always willing to explain and give me pointers for the caretaking of my vehicle. | Read Full Review
11/11/2024 12:00:00 AM | Google
★★★★★ Tony Chen
Courteous and speedy service. | Read Full Review
11/10/2024 12:00:00 AM | Google
★★★★★ Lisa V
Justin Thomas - 5 star salesman !! He was awesome to work with ! Angel Ely- 5 star we will be Green Toyota customers for life. | Read Full Review
11/10/2024 12:00:00 AM | Google
★★★★★ Timothy Forman
| Read Full Review
11/8/2024 12:00:00 AM | Google
★★★★★ Pat Gobel
Jerry was friendly and very helpful. I hope he helps me the next time I need service for my vehicle. | Read Full Review
11/8/2024 12:00:00 AM | Google
★★★★★ Todd Frank
Problem solved! | Read Full Review
11/8/2024 12:00:00 AM | Google
★★★★★ Sandi wagner
| Read Full Review
11/6/2024 12:00:00 AM | Google
★★★★★ Sam McClerren
With Justin’s help, we were able to get a 2025 Toyota Camry very early in the model year with the color and options we really wanted. Justin made it easy, and we are happy Green Toyota customers! ?? | Read Full Review
11/6/2024 12:00:00 AM | Google
★★★★★ Marvin Akasike
I am very dissatisfied with their service. I took my car there to have it the transmission looked at, and for an oil change. It turned out that I needed to change the entire transmission, which had a high quotation on it. I ended up declining the change of transmission and when I got my car back, it started to rev high. I complained | Read Full Review
11/6/2024 12:00:00 AM | Google
★★★★★ Char
Very nice dealership. Everyone is very friendly. Wish there were more inventory to look at without having to come back when a new car arrives. However it is understandable to not have all that inventory just sitting around | Read Full Review
11/5/2024 12:00:00 AM | DealerRater
★★★★★ Jeremiah F.
Bought a used 2016 camry, in near perfect condition and my sales rep, Justin was quick and friendly. He accommodated all my questions and concerns and even helped me return my rental vehicle, far beyond was might've been expected. The car did have a noise start a couple days after I bought it but the tech team managed to get it diag | Read Full Review
11/4/2024 12:00:00 AM | Google
★★★★★ Ram Krishna Adhikari
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11/4/2024 12:00:00 AM | Google
★★★★★ Gail Dennis
My take in at the desk was prompt and thorough. Nice waiting room. They were busy and took awhile but I was prepared for the wait. | Read Full Review
11/1/2024 12:00:00 AM | Google
★★★★★ Nancy Stevenson
From making my appointment to driving out of your driveway everything was more than perfect! No other Toyota service departments have a nicer guest lounge or give free car washes!! | Read Full Review
11/1/2024 12:00:00 AM | Google
★★★★★ Richard Kappes
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11/1/2024 12:00:00 AM | Google
★★★★★ Jackie Hartman
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11/1/2024 12:00:00 AM | Google
★★★★★ Derek West
Very positive place to purchase a vehicle and helpful with all questions | Read Full Review
11/1/2024 12:00:00 AM | Google
★★★★★ A Curtis
Service tech Jeff Barber was great. On the flip side the car was never cleaned/washed and I was told it would be done. If it wasn’t going to washed then Don’t tell customer that. They over committed and under delivered. | Read Full Review
11/1/2024 12:00:00 AM | Google
★★★★★ Susan Miller
Very impressed with the ease of setting up and then changing an appointment. Toyota showed professionalism and care for myself and my vehicle and completed my appt in a very speedy manner which was greatly appreciated. They even washed my car which was a very thoughtful extra perk. | Read Full Review
10/31/2024 12:00:00 AM | Google
★★★★★ Pennywise Reasoning LLC
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10/31/2024 12:00:00 AM | Google
★★★★★ Ann Allan
Great service | Read Full Review
10/30/2024 12:00:00 AM | Google
★★★★★ Sandy Griffin
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10/30/2024 12:00:00 AM | Google
★★★★★ Luis Vallade
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10/30/2024 12:00:00 AM | Google
★★★★★ Sally Plunkett
Green Toyota just fixed my 2015 Prius with almost 200,000 miles on it for free! They said that the inverter was under warranty. It broke on Monday, we took it to them on Tuesday, they called on Wednesday to tell me what was wrong and that it was under warranty, Friday they called to say it was done and we picked it up. We have alw | Read Full Review
10/28/2024 12:00:00 AM | Google
★★★★★ Shelby Harbison
Everyone could not not have been nicer. They were helpful, polite and answered all of my questions. My car was serviced in a timely and efficient manner. | Read Full Review
10/27/2024 12:00:00 AM | Google
★★★★★ Tracy Roegge
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10/27/2024 12:00:00 AM | Google
★★★★★ Michelle Lear
Jeff the service advisor was great! They are on it for communication Bruce the manager always professional and helpful! | Read Full Review
10/27/2024 12:00:00 AM | Google
★★★★★ Aryton Alice
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10/27/2024 12:00:00 AM | Google
★★★★★ William Millburg
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10/27/2024 12:00:00 AM | Google
★★★★★ JoAnn Haynes
Took our Toyota in to have checked.why engine lite was on and also for an oil an oil change and in a few hours they called and said the vehicle was ready for pickup. | Read Full Review
10/25/2024 12:00:00 AM | Google
★★★★★ Donna Nation
Our salesman Justin Thomas was very helpful, knowledgeable and easy to deal with. The entire staff were friendly and knowledgeable. The showroom was very nice and clean. Overall experience was five star. | Read Full Review
10/22/2024 12:00:00 AM | Google
★★★★★ Nathan Painter
My experience was good. Got me what i needed. | Read Full Review
10/22/2024 12:00:00 AM | Google
★★★★★ Tony Mathew
| Read Full Review
10/20/2024 12:00:00 AM | Google
★★★★★ BLT Delicombo
Justin helped walk us through purchasing our vehicle, including explaining features about the car that were new to us. Very friendly, very professional. Would definitely recommend. | Read Full Review
10/20/2024 12:00:00 AM | Google
★★★★★ Barb Tomlin
Jeff was wonderful. Couldn’t ask for better service. | Read Full Review
10/18/2024 12:00:00 AM | Google
★★★★★ Lorne Sturdivant
Great, friendly, fast service! | Read Full Review
10/18/2024 12:00:00 AM | Google
★★★★★ Joanne Coltrin
| Read Full Review
10/17/2024 12:00:00 AM | Google
★★★★★ Carolyn Patterson
| Read Full Review
10/16/2024 12:00:00 AM | Google
★★★★★ Justin Bush
Excellent service. And they wash your car! | Read Full Review
10/16/2024 12:00:00 AM | Google
★★★★★ Michael Martin
Quick check in, plenty of space for waiting with popcorn, fountain drinks and coffee provided. ?? | Read Full Review
10/14/2024 12:00:00 AM | Google
★★★★★ Frank Owens
Great service! | Read Full Review
10/14/2024 12:00:00 AM | Google
★★★★★ Catherine Burnette
I came for an oil change, tire rotation and inspection. All went well. | Read Full Review
10/13/2024 12:00:00 AM | Google
★★★★★ Karen Smith
Wonderful, prompt service! | Read Full Review
10/12/2024 12:00:00 AM | Google
★★★★★ Joyce Schober
| Read Full Review
10/12/2024 12:00:00 AM | Google
★★★★★ Skeptic Grandma
Service gave me a ride home because they had to order a part, the. Kept me up to date as to costs and time expected. Even called me last minute when it would be ready next day, although they had said it would be another day, but got it done unexpectedly. Sent link for online payment, also great, so no line. Service seems to be holdi | Read Full Review
10/12/2024 12:00:00 AM | Google
★★★★★ michelle humes
| Read Full Review
10/12/2024 12:00:00 AM | Google
★★★★★ brandie carroll
Justin Thomas was a great help! | Read Full Review
10/12/2024 12:00:00 AM | Google
★★★★★ Tinh Luu
| Read Full Review
10/12/2024 12:00:00 AM | Google
★★★★★ Matt Ulmer
Devin Grable made our car buying experience great. He did a thorough job of explaining everything a new Toyota owner should know. He was patient and detailed. Patrick Otto made completing the sale and securing financing smooth and efficient. We had a great experience. | Read Full Review
10/12/2024 12:00:00 AM | Google
★★★★★ breazer1
Got new tires and alignment done quickly and efficiently. James is great at handle customer service! | Read Full Review
10/12/2024 12:00:00 AM | DealerRater
★★★★★ Beth mcneal
Well it not good. For a oil change and filter it was it was 95.00 was told they would vacuum my car it never happened next time when I need a oil change I will go some were else. | Read Full Review
10/12/2024 12:00:00 AM | Google
★★★★★ Dennis Rowe
I have one complaint, it’s these reviews. If I have a complaint, I’ll let you know! | Read Full Review
10/10/2024 12:00:00 AM | Google
★★★★★ Trevor Lessman
| Read Full Review
10/10/2024 12:00:00 AM | Google
★★★★★ Florent Emmanuel
Amazing experience as always. | Read Full Review
10/10/2024 12:00:00 AM | Google
★★★★★ Lorraine Mozley
Excellent service. Kelly in service department gets a 10 for friendliness and great communication skills. 10 meaning excellent. | Read Full Review
10/9/2024 12:00:00 AM | Google
★★★★★ Jack Liddick
Very courteous and professional! Excellent. | Read Full Review
10/9/2024 12:00:00 AM | Google
★★★★★ Gerald Bettis
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10/9/2024 12:00:00 AM | Google
★★★★★ la buds
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10/8/2024 12:00:00 AM | Google
★★★★★ DnD
Very professional sales Devin was Great and Ron was also Great we were very happy | Read Full Review
10/4/2024 12:00:00 AM | DealerRater
★★★★★ Liz Dinardo
check in was smooth, lacey was an awesome shuttle driver and James had my car pulled up for me when i got there to pick it up. | Read Full Review
10/3/2024 12:00:00 AM | Google
★★★★★ EXPRESS FOODMART
Good | Read Full Review
10/3/2024 12:00:00 AM | Google
★★★★★ Dee Nayton (Major)
Seriously don’t get serviced here they will try to fix something that don’t need to be fixed just to get money | Read Full Review
10/3/2024 12:00:00 AM | Google
★★★★★ Mary Porter
The people were polite and helpful. They repaired it in a timely manner and my car was shining when I picked it up. Thank you. | Read Full Review
10/2/2024 12:00:00 AM | Google
★★★★★ William Maniece Jr
| Read Full Review
10/2/2024 12:00:00 AM | Google
★★★★★ boubacar bah
Great services | Read Full Review
10/2/2024 12:00:00 AM | Google
★★★★★ Heather Lawrence
Jeffrey Barber has A+ customer service skills communicates clearly, and pays close attention to the important details. He helped me in the service department last weekend after my baby (my less than a year old 2024 4 -runner) had her first service appointment. He talked me through what services my vehicle received and even noticed my | Read Full Review
10/1/2024 12:00:00 AM | Google
★★★★★ Pam Hull
Quick and very helpful. Took time to explain things and answer any questions I had. | Read Full Review
9/29/2024 12:00:00 AM | Google
★★★★★ Jonathan Field
Great service! | Read Full Review
9/29/2024 12:00:00 AM | Google
★★★★★ Brandon Aring
Had to pay to have Green Toyota read a code to verify that my brake system is not working correctly. Then they wanted to say that the fix would be $3,700. So I asked them what they would pay for my car right now as is. $500 if I didn't buy a car and $1,000 if I did. I walked away and won't be doing business with them anymore. | Read Full Review
9/29/2024 12:00:00 AM | Google
★★★★★ Michelle Cable
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9/28/2024 12:00:00 AM | Google
★★★★★ Miriam Dobey
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9/28/2024 12:00:00 AM | Google
★★★★★ Retired Gasser
Work was done on time and completely. | Read Full Review
9/27/2024 12:00:00 AM | Google
★★★★★ Carla Sheehan
Great service & communication! | Read Full Review
9/27/2024 12:00:00 AM | Google
★★★★★ mike coughlin
Everything done as requested at price quoted. | Read Full Review
9/27/2024 12:00:00 AM | Google
★★★★★ Michael Nenaber
Service team ready for my vehicle at scheduled time. Things went quickly and staff very courteous. I like the service report. | Read Full Review
9/25/2024 12:00:00 AM | Google
★★★★★ Barb Roth
This is my 3rd RAV4 serviced with Green Toyota. Always courteous and helpful with every visit. Recent 10,000 mile checkup went flawless. Great customer service every time. | Read Full Review
9/24/2024 12:00:00 AM | Google
★★★★★ Alex Willis
Timely service! Nice experience | Read Full Review
9/24/2024 12:00:00 AM | Google
★★★★★ Conrad Rubinkowski
Went in on 09/23/2024 for routine maintenance. Very happy with the service tech! In addition to being very attentive to my vehicle, he understood the significance of my "I'M YOUR HUCKLEBERRY" T-shirt. That told me that our car was in good hands. | Read Full Review
9/24/2024 12:00:00 AM | Google
★★★★★ Joseph Mangalavite
| Read Full Review
9/24/2024 12:00:00 AM | Google
★★★★★ JIM Mcgowan
All good ,no problems thanks James | Read Full Review
9/24/2024 12:00:00 AM | Google
★★★★★ Gary Johnson
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9/24/2024 12:00:00 AM | Google
★★★★★ Rajesh Panthi
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9/23/2024 12:00:00 AM | Google
★★★★★ Alan Tadlock
Excellent transaction. Everything went very smoothly. Highly recommend | Read Full Review
9/20/2024 12:00:00 AM | Google
★★★★★ Terry Donovan
I love the agility and friendly atmosphere in this office and I love the fact that they know what they are doing and are very professional | Read Full Review
9/20/2024 12:00:00 AM | Google
★★★★★ Deb Rainey
I had confirmed loaner, but it wasn't available. | Read Full Review
9/20/2024 12:00:00 AM | Google
★★★★★ Mahesh Hegade
My 2008 Toyota Camry Hybrid needed an oil change when I was visiting Springfield, IL in the first week of September 2024. I scheduled an appointment online for 10.15 am, 9/5/24. I give 2/5 stars based on my experience. Positives: 1. Very quick service. I arrived 15-20 minutes early. I did not have to wait. I was checked in immedi | Read Full Review
9/20/2024 12:00:00 AM | Google
★★★★★ Bruce Paton
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9/19/2024 12:00:00 AM | Google
★★★★★ Nicole Kerker
Rick was great working with! Love the hospitality and great work these guys do! | Read Full Review
9/19/2024 12:00:00 AM | Google
★★★★★ Luisandry Davila
| Read Full Review
9/19/2024 12:00:00 AM | Google
★★★★★ Chris Ukena
Wesley and Jeff are always accommodating and easy to talk to. They always listen and treat me with respect. Oil change, tires rotated and cabin filter changed all accomplished in a short time period. | Read Full Review
9/19/2024 12:00:00 AM | Google
★★★★★ Lori Brannan
Friendly staff. Good customer service. | Read Full Review
9/17/2024 12:00:00 AM | Google
★★★★★ Mallory O’Brien
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9/17/2024 12:00:00 AM | Google
★★★★★ Rhett Rossi
Being charged $150 to run diagnostics (and not find anything-even with a check engine light on??) that took over 1.5 hours to complete is beyond ridiculous. The staff was courteous though so no complaints there…. | Read Full Review
9/17/2024 12:00:00 AM | Google
★★★★★ Jonathan Logue
Jeff was friendly and helpful as always. The service department is fantastic. | Read Full Review
9/15/2024 12:00:00 AM | Google
★★★★★ Carolyn Compardo
Friendly staff who assist in every way possible to address my concerns and questions. | Read Full Review
9/13/2024 12:00:00 AM | Google
★★★★★ Adam Holler
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9/13/2024 12:00:00 AM | Google
★★★★★ kevin Ray
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9/13/2024 12:00:00 AM | Google
★★★★★ David Hemming
EJ was great to work with! Our Highlander took nearly 6 months to get here, but EJ was good to give me a monthly update | Read Full Review
9/13/2024 12:00:00 AM | Google
★★★★★ Jaiden Jarrard
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9/13/2024 12:00:00 AM | Google
★★★★★ melissa patterson
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9/13/2024 12:00:00 AM | Google

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