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Post Falls Volkswagen

★★★★★(60)read reviews

811 North Greensferry Rd, Post Falls, ID 83854

(208) 618-5109 Ask About Our Service Specials!

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Business Hours

Mon: 7:00 AM - 6:00 PMTues: 7:00 AM - 6:00 PMWed: 7:00 AM - 6:00 PMThur: 7:00 AM - 6:00 PMFri: 7:00 AM - 6:00 PMSat: 8:00 AM - 3:00 PMSun: Closed

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Customer Reviews

★★★★★ Meaghan Primm
April 2026: Update: a couple oil changes, a blower motor replacement and a warranty repair (car was done in about an hour!) later we are still so pleased with Post Falls VW and the durability/dependability of our Passat. Hoping that VW US offers what we'll need in a couple years when we plan to pass the Passat on to a kiddo and up | Read Full Review
4/17/2026 12:00:00 AM | Google
★★★★★ Ashley Balandis
I bought my first car here and it was a really good experience. I was anxious about it because I just got my license and have never purchased a car, but everyone was extremely nice and nobody tried to pressure me into anything or sell me any unnecessary extras. And I got a nice car for a good price. Very highly recommend them :) | Read Full Review
4/13/2026 12:00:00 AM | Google
★★★★★ John Donohue
Being new to town, I walked in just to investigate the option of a new car. I was happily greeted by Troy after a quick conversation and incredible service. I found myself leaving the lot in a formally owned beautiful vehicle. I am coming from the sales world and I can’t say enough of the outstanding service I received from Troy at t | Read Full Review
4/2/2026 12:00:00 AM | Google
★★★★★ Michael Ward
A+ | Read Full Review
3/17/2026 12:00:00 AM | Google
★★★★★ John Hicks
Absolutely wonderful experience with sales and service! Had a spectacular experience with a vehicle purchase and service on our other vehicles. They’re servicing our families VW fleet! | Read Full Review
3/16/2026 12:00:00 AM | Google
★★★★★ Jon Sutter
Great experiance from the moment I called on a used vehicle. They quickly responded, we're very upfront with any and all issues this car had. Worked with my schedule and drove it to a shop in spokane to have it looked at. Very friendly and amazing staff. Went above what I think most dealers would to earn my business. Would recommend | Read Full Review
3/15/2026 12:00:00 AM | Google
★★★★★ Lizzy Gorham
Jason was amazing! Made the process of buying a car super fast which is unheard of! Answered all of our questions and was very professional! Will for sure buy my cars from him, always! Also Jessie was amazing as well! Came to my work to do my oil change! Amazing customer service from both! | Read Full Review
3/12/2026 12:00:00 AM | Google
★★★★★ NP
The service department and specifically, Mr. Blake are worthless. He will straight lie to your face change the price on you, and then act like he didn’t do anything wrong. It Is highly advised to stay away from this service department and Blake at all costs. Blake is terrible and should be fired. I know VW doesn’t care, and they won | Read Full Review
3/11/2026 12:00:00 AM | Google
★★★★★ Karl Krause
I love my new ride ?? The staff are wonderful, quick and easy | Read Full Review
3/2/2026 12:00:00 AM | Google
★★★★★ Jamie Rabenold
I had a great experience car shopping here with their speedy finance department and Saleswoman, Kayla. I would recommend Kayla as she’s friendly, not pushy, and listens to your concerns. She even went above and beyond to remove a stain that the detail department missed. | Read Full Review
2/27/2026 12:00:00 AM | Google
★★★★★ joseph spier
Awesome experience at this dealership, Kayla was the sales member I had and she was amazing. Made the whole process super easy. Go see Kayla if you are thinking about buying a new vehicle!!! | Read Full Review
2/25/2026 12:00:00 AM | Google
★★★★★ Sarah Shelly
Troy was awesome to work with. My process was smooth and fun, for buying a vehicle. I went in knowing exactly what I wanted and he fully respected that! No gross sales tactics here! Very very pleased and will be using him again in the future!! | Read Full Review
2/18/2026 12:00:00 AM | Google
★★★★★ Savannah Browand
Needed a warrenty fix, left with cruise control and traction control not working. PS, telling someone you understand why they’re upset, is NOT an apology. | Read Full Review
2/4/2026 12:00:00 AM | Google
★★★★★ Corey Tapp
Had a great experience purchasing my first car here. My saleswoman Kayla introduced me to Volkswagen and when I test drove the Jetta I fell in Love with the vehicle! Kayla did a great job of presenting the Jetta, she really knows her stuff! | Read Full Review
2/2/2026 12:00:00 AM | Google
★★★★★ Kristen Delaney
My husband and I had the best experience working with Kayla at Post Falls Volkswagen! She is so friendly, knowledgeable and such a hard worker. It’s our 4th Volkswagen we have purchased from Post Falls Volkswagen but definitely not our last. Thank you so much Kayla for making it such an enjoyable experience!! You Rock!! | Read Full Review
2/2/2026 12:00:00 AM | Google
★★★★★ Marina Cruz Herrera
me and my boyfriend got both our cars from Volkswagen best service around and nicest people! | Read Full Review
2/2/2026 12:00:00 AM | Google
★★★★★ Michelle Aurora
Sales representative was super chill. Understood our situation. Did not try to pressure us into a more expensive vehicle than we wanted to buy. | Read Full Review
2/2/2026 12:00:00 AM | Google
★★★★★ Shannon Davis
Kaleb Howell, and his amazing team continue to bring their A game! Snagged another awesome VW Atlas Crossport and loving it! | Read Full Review
2/2/2026 12:00:00 AM | Google
★★★★★ Shawn Q
I’m leaving this review for Kayla who I have to tell you went above and beyond my expectations. She was so nice and friendly so willing to help even convince me to trade in a car that I bought from Volkswagen brand new three months earlier for a new one (true story)and I did that’s how good she is if you guys are looking to buy a Vol | Read Full Review
2/2/2026 12:00:00 AM | Google
★★★★★ Rory Fawley
I have been a loyal customer of Post Falls Volkswagen for years, with Blake as my regular service advisor. Unfortunately, this relationship ended badly due to a major issue caused by their service department. During a routine oil change, the technician failed to fully tighten the oil filter washer (crush washer/gasket), which directl | Read Full Review
2/2/2026 12:00:00 AM | Google
★★★★★ Jake Dilly
They sold me a 2018 GMC Yukon XL Denali and cleared the check engine light to sell it. It needed a catalytic converter. The light came on within two weeks of purchase…sold as is. Scam artist in all reality. Any dealership willing to clear lights like this to make a car presentable for sale should know customers will communicate this. | Read Full Review
2/2/2026 12:00:00 AM | Google
★★★★★ trashedpanda95 tp
Jason was super helpful with the process of finding me a new vehicle. He went out of his way to assist me and went above and beyond. Strongly recommend him and post falls Volkswagen | Read Full Review
1/2/2026 12:00:00 AM | Google
★★★★★ Launna Vander Werff
Kayla was absolutely fabulous. She didn’t push and was there to help us buy the right car for our family. Two days later when we decided on the car, she had the paperwork all ready and ready to sign. She treated us like family and was completely honest about the whole process. After the transaction, I felt like I left with a new | Read Full Review
1/2/2026 12:00:00 AM | Google
★★★★★ David Babington
Jason is professional and pleasant to work with. He sold us a 2018 Honda Fit that is in excellent condition for a fair price. He made it easy and hassle-free. | Read Full Review
1/2/2026 12:00:00 AM | Google
★★★★★ Judy Cantlon
We have had excellent service with Post Falls Volkswagen. They really seem to know what they are doing. | Read Full Review
12/2/2025 12:00:00 AM | Google
★★★★★ Gaming Account
Worst customer service ever. | Read Full Review
12/2/2025 12:00:00 AM | Google
★★★★★ Flying Ford Tech
The parts department was very helpful. | Read Full Review
11/2/2025 12:00:00 AM | Google
★★★★★ Anthony Martinez
I recently purchased a brand new vehicle from Post Falls Volkswagen, and unfortunately, my experience was not what I expected. The main issue I encountered was that the documents I signed did not match what I ultimately received. This has caused unnecessary confusion and frustration, as I believed I was agreeing to one set of terms, | Read Full Review
11/2/2025 12:00:00 AM | Google
★★★★★ Nick Walker
Bought a brand new Jetta today with the help of Kalya L. and we absolutely love it already. Thank you PF Volkswagen for a great experience! We'll definitely be recommending you guys! | Read Full Review
10/12/2025 12:00:00 AM | Google
★★★★★ David Spivey
I brought my new to me 2024 Tiguan in to service because the phone mic wasn’t picking up. They have to order the part and we have to come back for a second trip over an hour away, While I waited I checked with parts for prices and availability for over $1000.00 worth of parts. The parts associate was put off and rude. He would not ta | Read Full Review
10/3/2025 12:00:00 AM | Google
★★★★★ Dale I
I was picking up parts today. This dealership is clean, orderly, and the staff is pleasant and cheerful. I accidentally walked in the main entrance and had a salesperson hold the door for me coming in and going out. Tom in the parts dept took care of me and I placed the order with Sean. Both are great to deal with and knowledgeable a | Read Full Review
9/3/2025 12:00:00 AM | Google
★★★★★ Becca Bender
We had a great experience here. We test drove a lot of cars and our sales team Troy and Jason were both awesome and very patient with us. We knew nothing about Volkswagen. We purchased a 2017 Tiguan. It’s been a great car. I would definitely buy from them again. The experience was so much better than other car places. | Read Full Review
9/2/2025 12:00:00 AM | Google
★★★★★ Craig Wilkes
Excellent dealership that made the entire process easy and that was willing to help me get the vehicle I needed at a good price and rate. | Read Full Review
9/2/2025 12:00:00 AM | Google
★★★★★ Pashka P
Great people, great service, Jason sold an amazing car for good price,thank you Jason for working hard on this deal! | Read Full Review
9/2/2025 12:00:00 AM | Google
★★★★★ Linda Endow Hall
I have purchased 3 VW Atlas vehicles from Post Falls Volkswagen and have always received quality service from this dealership. I highly recommend PFV. Thank you, Service Department!! ?? | Read Full Review
8/2/2025 12:00:00 AM | Google
★★★★★ Tara Egge
Just purchased an amazing new vehicle here and Kayla, Chris, Kaleb, and the whole crew were amazing!! Customer service, patience you name it! I highly recommend buying your new and or used vehicle here! | Read Full Review
8/2/2025 12:00:00 AM | Google
★★★★★ CJ M
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8/2/2025 12:00:00 AM | Google
★★★★★ THOMAS GRIMALDI
Working with Wayne Quincy, July, the fifth I had no intention of buying a car and his professionalism, and his lack of impatience, he had a lack of it, he had total patience with me. So this was fantastic buying the vehicle today. Post | Read Full Review
8/2/2025 12:00:00 AM | Google
★★★★★ TENNESSA COX
I had an outstanding experience working with Kayla Lund at Volkswagen of Post Falls! From start to finish, Kayla was the perfect balance of professional, personable, and incredibly knowledgeable. She took the time to listen, answer all my questions clearly, and made sure every step of the process was smooth and transparent. What rea | Read Full Review
8/2/2025 12:00:00 AM | Google
★★★★★ Sam
Amazing service and helped me big time!! Sean was a huge help | Read Full Review
8/2/2025 12:00:00 AM | Google
★★★★★ Terry A
Absolutely unacceptable service – they ruined my transmission. I purchased the service package specifically to keep my vehicle properly maintained, including transmission service at the recommended 40,000 miles. They completely let it slip and never performed the service. Now, at 60,000 miles, the transmission is severely damaged — | Read Full Review
8/2/2025 12:00:00 AM | Google
★★★★★ Matthew Slater
Went in and everybody acted like they didn’t know my fiance and I. Very disappointed! Especially with our salesman. | Read Full Review
8/2/2025 12:00:00 AM | Google
★★★★★ Jeremy Vandelac
Great, speedy and thorough service! Recently took my new to me GTI in for its service. The scheduling online was very easy, the facilities are nice, and great places to eat nearby. I felt welcomed and they took care of all my needs. I will be using them from now on! UPDATE: I continue to bring my vehicle here, driving almost 3 hours, | Read Full Review
7/3/2025 12:00:00 AM | Google
★★★★★ Joseph Foughty
We had a fantastic experience at Post Falls Volkswagen thanks to Kayla Lind and Kaleb! Kayla was absolutely amazing—super friendly, professional, and went above and beyond to make us feel comfortable throughout the process. She even helped watch our boys while we worked out the financing details, which was such a huge help and really | Read Full Review
7/2/2025 12:00:00 AM | Google
★★★★★ John Minichino Jr
Troy was great to work with! Definitely an asset to the Volkswagen community! He's friendly, personable, and helpful! He guided us through the leasing process without an pressure! | Read Full Review
7/2/2025 12:00:00 AM | Google
★★★★★ Kristena Montgomery
I just bought a 2025 Tiguan Rline! Jason, Chris, and Dallon were AMAZING AND HELPFUL! They worked miracles to get me into this beauty! So very thankful for them!! Please go buy your next car from Post Falls VW!! YOU WON'T REGRET IT! Whoop whoop!!! | Read Full Review
7/2/2025 12:00:00 AM | Google
★★★★★ Carter Dominguez
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7/2/2025 12:00:00 AM | Google
★★★★★ Thomas Carter
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7/2/2025 12:00:00 AM | Google
★★★★★ LISA Liddell to
Post Falls Volkswagen is the best dealership around. I purchased my last three cars from them. From Jonah the owner to Dallon in financing and Jason in sales. Thanks for such a great buying experience! | Read Full Review
6/3/2025 12:00:00 AM | Google
★★★★★ Erica Soper
Troy and the gang were very helpful and friendly. I bought the vehicle from out of state, and they made sure the process was seamless. | Read Full Review
6/2/2025 12:00:00 AM | Google
★★★★★ Alayna Youngwirth
Everyone was beyond helpful with the purchase of my new rig! Jake made sure I knew what needed to be done and explained everything. Once I decided on a rig, it took me not even an hour to sign paperwork and drive off the lot! Highly recommend Post Falls Volkswagen! | Read Full Review
6/2/2025 12:00:00 AM | Google
★★★★★ Corey Weathers
Jason and the crew at Post Falls Volkswagen are top notch! My 18-year-old daughter upgraded her 1998 Beetle to a 2012 Beetle, and because of the amazing customer service and communication from their team, we made the 8 hour trek from Montana. We were literally in and out of the dealership in less than 30 minutes. This will be the 15t | Read Full Review
6/2/2025 12:00:00 AM | Google
★★★★★ Lilly Sarsok
Ive been on a road trip traveling across the US. My car started having some issues and I was unable to be seen anywhere! The gentlemen working here were incredibly helpful, friendly, and knowledgeable! They were able to squeeze me in for a quick diagnosis so I could finish out the rest of my trip and make it to my dealer back home. I | Read Full Review
5/2/2025 12:00:00 AM | Google
★★★★★ Bruce Quanz
Super Transaction , my wife’s 3rd GTI , 2nd from Post Falls VW, Jake was great , entire experience 1st Class , don’t go anywhere else, you will miss a great dealership if you do ! | Read Full Review
5/2/2025 12:00:00 AM | Google
★★★★★ Audra Wolfe
I bought a used car for my son. My salesman Jake was very kind, professional and pleasant. He made my experience with this purchase wonderful, would definitely work with him again! Thank you, Jake! | Read Full Review
5/2/2025 12:00:00 AM | Google
★★★★★ Amber Hanson
My Sales Person, Kayla, as well as the whole team went out of their way to help me get a car. It was a hassle free situation and I would highly recommend her in the dealership is a hole. | Read Full Review
5/2/2025 12:00:00 AM | Google
★★★★★ neva starn
Phenomenal experience! Super quick, easy and helpful. Jake listened to our criteria and found something perfect. Definitely recommend! | Read Full Review
5/2/2025 12:00:00 AM | Google
★★★★★ Christopher Urbat
Jake Childers was a great salesman. He showed us a vehicle that was right in the wheelhouse of what we were looking for. We wanted to go look at other options and he never tried to pressure us to stay and buy. He gave us the pros and cons and let us make up our own mind. After looking at a lot of other dealerships, we went back to se | Read Full Review
5/2/2025 12:00:00 AM | Google
★★★★★ Carlos Avalos
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5/2/2025 12:00:00 AM | Google
★★★★★ Yvonne Cook-Todrick
Took my car in for an oil change and battery replacement and they blew the ECM. 12 days they have my car so might as well do the recall and had to call three times to get an update and no care that this is costing me over a weeks pay and time off for an error they made. They offer a $50 discount and that is even to Mention the electr | Read Full Review
5/2/2025 12:00:00 AM | Google

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