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★★★★★ Gary Gutierrez

At first the team here seems very accommodating and willing to work with you. After you buy and follow through with what was promised they start going back on their word. I got a Volkswagen Atlas back in 2023. When I picked it up I was happy with the car and was told upon pick up the first 3 services were covered by Volkswagen. I got | Read Full Review

8/25/2026 12:00:00 AM | Google

★★★★★ kyle elliott

We bought a 2024 Mazda today and had such a great experience! No pressure, everyone was very friendly. We had been at a different sales lot earlier in the morning and left with a bad taste in our mouth, but Volkswagen of Boise turned that around. Rhyder was super friendly and helpful, same with the sales manager we dealt with, I beli | Read Full Review

8/15/2026 12:00:00 AM | Google

★★★★★ Madelyn Storer

This was the best car dealership experience my husband and I have ever had. Everyone here was so incredibly kind and thoughtful. Once we decided to purchase our vehicle, they made sure every detail of the car was perfect before we drove it off the lot :) | Read Full Review

8/12/2026 12:00:00 AM | Google

★★★★★ Crystal Banka

????? If you're buying a car in the Treasure Valley, READ THIS. Buying a car for a brand new teenage driver is basically a full contact sport. After weeks of searching multiple dealerships around the valley and experiencing some seriously underwhelming service, we finally found the right car…and the right people. We first worked wi | Read Full Review

8/7/2026 12:00:00 AM | Google

★★★★★ Riley Mann

I bought my first car here with the help of Tom and Shelley! They were the best! Both were very upfront and friendly and helped us every turn of the way. It is a family owned business and they don't make commission on any of the vehicles they sell so there was zero pressure. I would 100% recommend this place to new car buyers or anyo | Read Full Review

8/7/2026 12:00:00 AM | Google

★★★★★ Brad Roltgen

Davis and team did a great job when we got into town with a check engine light that had been on for 50 miles. Fortunately it wasn't a big deal but Davis got us in and out in about as fast as humanly possible so we could make alternative transportation decisions if necessary. Thanks again Davis! | Read Full Review

7/30/2026 12:00:00 AM | Google

★★★★★ Lindsay Maryon

Josiah and Johnnie with VW Boise were awesome. They were so helpful and such nice people to work with. Josiah really did everything he could to answer any questions and help me with my new car. Thank you both! | Read Full Review

7/30/2026 12:00:00 AM | Google

★★★★★ Andrea andino

This my 3 time buying a car from VW Boise! The service is impeccable! Heather was amazing start to finish! No pressure, was patient, kept us informed and was straight forward and honest! Johnnie in finance also amazing!! Customer service like this is what keeps me going back! Thank you Heather! I love my new Tiguan!! | Read Full Review

7/25/2026 12:00:00 AM | Google

★★★★★ Tamara McCracken

We were car shopping, but had not made a decision on which model. I was upfront, and told them my husband was not sold on the q3. It was also $2k above our desired price. I let them know we were looking at q3, q5, and x3. The initial salesman was very nice, cordial, but professional. He advised that he is newer and would need to get | Read Full Review

7/18/2026 12:00:00 AM | Google

★★★★★ Lee

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7/13/2026 12:00:00 AM | Google

★★★★★ Connor Fullmer

My family and business has purchased 5 vehicles from here. All of the staff are kind and respectful in both the sales and service dept. However, we have had nothing but issues with all of the vehicles and the dealership does not take care of its customers. One of many examples is spending $6k+ on engine repairs and waiting 4 months f | Read Full Review

7/1/2026 12:00:00 AM | Google

★★★★★ Colton Rhoton

Rhyder S. was extremely knowledgeable, helpful, and easy to work with. I'd buy 100 cars from these guys if I could. | Read Full Review

6/29/2026 12:00:00 AM | Google

★★★★★ Ian Searle

Very solid experience with David. They are a no-hustle dealership. Very clean and solid dealership. All the cars we looked at were clean and in good condition. They explained the history of the cars and never forced us to look at something we did not want. All the staff were kind and helpful. | Read Full Review

6/28/2026 12:00:00 AM | Google

★★★★★ Megan Marshall

We decided to go with Boise VW when we were given a shady quote by Les Schwab for a brake replacement. I'm so glad we did because Michael in the service department was super helpful and kind! They gave us an honest quote and did great work. I will absolutely bring my vehicle back for any repairs in the future. | Read Full Review

6/25/2026 12:00:00 AM | Google

★★★★★ Hallie LenWai

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6/18/2026 12:00:00 AM | Google

★★★★★ Hilary C

I recently had a wonderful car-buying experience at VW Boise, nothing like past car-buying nightmares! Tom Bicandi was very knowledgeable and patient, and I never felt rushed or pressured. Everyone we interacted with was very pleasant and friendly, and they made the whole process so easy! | Read Full Review

6/16/2026 12:00:00 AM | Google

★★★★★ Ashlyn Kerby

Now that I’ve had my car a little over a week, I wanted to write a review. I went in a few weeks ago wanting to test drive a Tiguan, and ended up test driving a Taos a week later. I had been in contact with Josiah regarding the financials and details of the Tiguan between the time I test drove the Tiguan and Taos, and when I went in | Read Full Review

6/14/2026 12:00:00 AM | Google

★★★★★ Katy Kithcart (Katy Kithcart Creative)

My mom and I stopped in to look at a few cars. We were on a very tight timeline and Tom Bicandi helped us find this 2023 Nissan Kicks, which wasn’t even one of our requested cars! He was very patient with us and extremely personable. My mom loves the car and it suits her so well. Thank you Tom! | Read Full Review

6/13/2026 12:00:00 AM | Google

★★★★★ Teresa Stein

Excellent customer service. Carter made buying a car a pleasurable experience. Johnnie thoroughly explained the warrantee and finance options. Thank you for your assistance with purchasing our new car. | Read Full Review

6/10/2026 12:00:00 AM | Google

★★★★★ Charles Hennessey

Shelley, and Josiah are amazing! Made everything smooth and gave us amazing service. | Read Full Review

6/10/2026 12:00:00 AM | Google

★★★★★ Drew Nylander

My wife and I recently purchased a Volkswagen Tiguan from Boise Volkswagen. This was our first time purchasing a car together and thanks to Tom, the process was seamless and enjoyable. He had tons of great knowledge and was super helpful and personable. Tony was also a great help through the financing of the vehicle. All the staff at | Read Full Review

6/10/2026 12:00:00 AM | Google

★★★★★ Caitlin Bowyer

I have a 2019 VW Jetta which I bought new, with a 6 year warranty. In the middle of the 6 years, the AC started going out, so I took it in to be checked. Instead of fixing it, they put a bandaid on it. Now, after the 6 years of my warranty is up, my AC started struggling again since they didn't fix the original issue when it was unde | Read Full Review

6/8/2026 12:00:00 AM | Google

★★★★★ Gulkaiyr Namazbek

Excellent and professional approach of Joe made our deal to go smooth and perfect. He made it easy with a friendly smile and excellent knowledge of his job. We will definitely come back in future and will recommend to all our friends. | Read Full Review

6/1/2026 12:00:00 AM | Google

★★★★★ Susan Marler

Great experience from start to finish! Did my financing application online, before I came into test drive the car I was approved with a very competitive rate and paperwork was ready when I got there. Alicia was knowledgeable and explained the paperwork thoroughly. Tom provided great information about the car before we arrived and was | Read Full Review

5/29/2026 12:00:00 AM | Google

★★★★★ Emma D'Andrea

Loved working with Joe, no pressure, he really wanted to make sure that we could walk out comfortable and happy with our choice. Everything was clean and quick. Joe was knowledgeable about the vehicle and also willing to admit when something was past his expertise. We would use them again. | Read Full Review

5/29/2026 12:00:00 AM | Google

★★★★★ Bekah Tuft

Heather was an amazing sells person. She made me feel comfortable, wasn’t pushy, informative and made the process fun. Johnnie was very nice and professional as well. We had to wait on him a little bit but was very apologetic and had a great personality. This was the best car buying experience I have ever had! | Read Full Review

5/27/2026 12:00:00 AM | Google

★★★★★ Charidee Permann

Wonderful place to buy a car! We had help from Carter who did a phenomenal job at being personable but not pressuring us at all. He gave us all the information we needed and asked for thoroughly to help our decision making. I would highly recommend them to anyone! | Read Full Review

5/23/2026 12:00:00 AM | Google

★★★★★ Kayla lindquist

Carter Johnson was absolutely phenomenal! Super funny along with professional. Came in on his day off to help us get into a new vehicle! Would definitely recommend dealing with Carter!!!! The process overall was made super easy! Especially with Peter! Thank you guys! | Read Full Review

5/22/2026 12:00:00 AM | Google

★★★★★ Brian Holmes

Another excellent experience. Bought a Taos for our daughter and Dan Barger and Heather went above and beyond for us. Such a great dealership! Great honest service by Chris. Thank you Boise VW! | Read Full Review

5/22/2026 12:00:00 AM | Google

★★★★★ Hope Hicks

It’s been almost 4 months since I’ve bought my car from this place and I still have not received my title and it’s been nothing but a hassle dealing with them! The title lady (Angela) is very rude and unprofessional! She has told me for months now that she’s sending it to me and has lied. What this place is doing to me is illegal and | Read Full Review

5/20/2026 12:00:00 AM | Google

★★★★★ Brinley Bell

Best staff out there! Carter Johnson was so helpful, trustworthy, and thoughtful. I know every time I go there I’ll be taken good care of. Also worked with Eve in the service department and she was very knowledgeable and friendly! Highly recommend! | Read Full Review

5/19/2026 12:00:00 AM | Google

★★★★★ Graye Parnell

Taylor was great! Excellent service and willing to go the extra mile for the customer. | Read Full Review

5/18/2026 12:00:00 AM | Google

★★★★★ Vicki Church

Had an amazing day at the Volkswagen dealership. Thanks Gary for all the help and our Subaru. | Read Full Review

5/18/2026 12:00:00 AM | Google

★★★★★ Rick Yavruian

Mike, Anderson, Service Writer, and Mike Aslin mechanic, have been exceptional examples of Volkswagen employees. They both have gone above and beyond In making my service experience at Boise Volkswagen the best I’ve had anywhere. They’ve taken wonderful care of my Golf R and it continues to be a joy to drive - even with 100,000 miles | Read Full Review

5/13/2026 12:00:00 AM | Google

★★★★★ Brianne Boogaard

I just completed my second purchase at this dealership. They are super friendly, fair & make everything super simple! Thank you Heather, Tom & Johnnie. | Read Full Review

5/9/2026 12:00:00 AM | Google

★★★★★ Emily Taylor

I went in a few days ago and the first salesman to approach me and my husband was Rhyder. He was the utmost professional and personable salesman I have had in a long time. I have bought 20+ new cars in the last 30 years (2nd from this location) and I appreciate the low pressure, and the knowledge of this young man. Don't let his yo | Read Full Review

5/8/2026 12:00:00 AM | Google

★★★★★ Angela Pearl

We recently purchased a Subaru Forester from Boise Volkswagen. It was one of the best car buying experiences I’ve ever had. Joe, you did a great job and you were knowledgeable, personable, and helpful. Thank you for making this experience go so smoothly. | Read Full Review

5/6/2026 12:00:00 AM | Google

★★★★★ Corryn Cahill

Thank you so much to Tom Bicandi for helping me purchase my VW Atlas. Such a good experience even with a minor hiccup. I appreciate everyone i have worked with here at the dealership. Super friendly, reliable and helpful in the whole process. | Read Full Review

4/30/2026 12:00:00 AM | Google

★★★★★ Maggie Harding

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4/10/2026 12:00:00 AM | Google

★★★★★ Simon Halsell

I checked out a couple cars here, and worked with an individual named Gary. Ultimately, I went in a different direction, but only because they didn't have quite what I was looking for. Gary was very up front about prospective issues with both of the vehicles I looked at, and everyone here was very professional. The next time I need a | Read Full Review

4/7/2026 12:00:00 AM | Google

★★★★★ Briona Romayor

I had the best experience at this dealership. The people who work here are phenomenal extremely nice. The process was quick and easy highly recommend asking for Tom the twin For all your car needs. | Read Full Review

4/4/2026 12:00:00 AM | Google

★★★★★ Dana Hoxsey

Recently purchased a 2026 Hyundai Tucson from this dealership. The full experience was personal and professional! Josiah was very helpful in answering all my questions during our test-drive together, and Heather made the final paperwork (and photo op) a great experience. Recommend this dealership to anyone in the market for a new | Read Full Review

4/3/2026 12:00:00 AM | Google

★★★★★ Ashish Kulkarni

Probably the best when it comes customer service!! | Read Full Review

4/3/2026 12:00:00 AM | Google

★★★★★ Michelle Arnold

Joe was a great help, helping us find a great car for our son. He was patient with me and my husband. He would bring the cars to us so we could check them out. Joe was not pushy like others did not try to push us towards something else. It may have took us all weekend to decide but Joe was there whenever we had a question. We would d | Read Full Review

3/17/2026 12:00:00 AM | Google

★★★★★ Lars Hansen

VW of Boise provides an exceptional buying and ownership experience. Joey Guevara is an especially great salesperson, but everyone has been phenomenal from sales to service. | Read Full Review

3/13/2026 12:00:00 AM | Google

★★★★★ kira paris

If you’re looking to buy a car Tom is definitely your guy! He made everything so easy was very knowledgeable about the car. I’ve never had a faster experience getting into a car before. Truly couldn’t recommend him and this team enough! | Read Full Review

3/9/2026 12:00:00 AM | Google

★★★★★ Miranda

I had an amazing experience purchasing my car from this dealership! As a first-time car buyer, I wasn’t sure exactly what to expect, but the entire team made the process incredibly smooth and stress-free. Our salesperson, Tom, was fantastic—friendly, knowledgeable, and never pushy. He made the whole experience feel easy and comforta | Read Full Review

3/9/2026 12:00:00 AM | Google

★★★★★ Henar Chico

The service people are always nice and do a great job. This review is about payment options. I just found out today that the dealership now charges a 3% fee if you want to pay with a credit card. I will be shopping around next time I need service for my car. | Read Full Review

3/4/2026 12:00:00 AM | Google

★★★★★ Cheyenne Hadley

We were charged over $100 for "extra time" required to repair a RECALL on our vehicle. Would recommend the drive elsewhere for any service or purchase. | Read Full Review

3/4/2026 12:00:00 AM | Google

★★★★★ Tino Gallegos

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2/24/2026 12:00:00 AM | Google

★★★★★ Robert Foster

Joe was a great salesman. Start to finish in less than two hours with a trade in. Great service. Really love this dealership! Thanks Joe! | Read Full Review

2/19/2026 12:00:00 AM | Google

★★★★★ Theodore James

Great experience buying from this group. Josiah was straightforward, honest and easy to work with. Would not hesitate to recommend. | Read Full Review

2/12/2026 12:00:00 AM | Google

★★★★★ Logan Raphael

This is by far the best dealership in the Treasure Valley! Tom Bicandi, is extremely kind and professional. Tom knows how to treat his customers with making sure everything is perfectly done for them. I highly recommend him, if you want the best experience at VW. Skyler the manager made sure to get us exactly what we requested. Skyl | Read Full Review

2/10/2026 12:00:00 AM | Google

★★★★★ Don Seidler

I have purchased 7 cars from Tom Bicandi at VW Boise over the years. VW has great atmosphere and friendly people. Tom is fantastic to work with. I will continue to purchase from VW Boise. | Read Full Review

2/10/2026 12:00:00 AM | Google

★★★★★ Ashley Adams

Meant to write this a few weeks ago but just had to give a shoutout to Carter Johnson. Hands down favorite salesman I encountered in my car buying experience. He made everything SO fun and easygoing and could answer every question about every car. He really listens, zeros in on what you are looking for and cares about what you'll get | Read Full Review

2/3/2026 12:00:00 AM | Google

★★★★★ Kenzie Sledge

Josiah was amazing, would definitely recommend him. There was absolutely no pressure and everything went so smoothly. We were in and out in 2 hours! Awesome team | Read Full Review

2/3/2026 12:00:00 AM | Google

★★★★★ Carlee Thomson

Had a great experience!! Tom, James and Antonio helped me get my new VW Tiguan! They even stayed late to get everything done. Thanks guys! | Read Full Review

2/3/2026 12:00:00 AM | Google

★★★★★ Jarrod Wendler

The entire team at Boise Volkswagen was amazing. Josiah was phenomenal to work with and Marc, Johnny, Skyler, and Antonio. were all great as well. | Read Full Review

2/3/2026 12:00:00 AM | Google

★★★★★ Maria McConnell

I love my “new to me” Audi Q5! Tom Bicandi was terrific. The process was smooth and stress free.Great team and nice facilities. Bummer after just 2 years my Audi is no longer as good of a deal as first thought. It’s a clunker. Anyway, the service department is terrific. Derek in particular would make me consider coming back in the f | Read Full Review

2/3/2026 12:00:00 AM | Google

★★★★★ Chelsi Jeffries

Update: Came back again and had another excellent experience. The salesman, Rhyder was friendly, communicative throughout the process. The finance manager Gino (Eugene) worked hard to make sure the numbers made sense for me and made the deal work for the car I wanted. No pressure! Just worked hard to make it happen. Everything moved | Read Full Review

2/3/2026 12:00:00 AM | Google

★★★★★ Rocky Mountain Portable Toilets, LLC

Just needed to write a review on the great customer service that I experience from Eve Hack in the service Dept when I came in, she was not only helpful, but she made sure she kept me updated daily on the progress of my issue with my vehicle that was taken in. It was just a great experience on the service she helped me with. I would | Read Full Review

2/3/2026 12:00:00 AM | Google

★★★★★ Adam Clendenon

Got my 4th Volkswagen with Boise Volkswagen. The salesman was a really nice guy and was helpful. | Read Full Review

1/3/2026 12:00:00 AM | Google

★★★★★ Scott Wakefield

I recently took our son to Boise Volkswagen to look for a new SUV. He was in the process of moving to Chicago to start a new job and I knew he needed a new vehicle for his drive to Chicago. I have used Tom Bicandi in the past when I purchased an Audi Q5 and decided to have Tom show our son the available Tiguans on their lot. Tom has | Read Full Review

1/3/2026 12:00:00 AM | Google

★★★★★ Cesar Gomez

Excellent service, super kind and I left with a brand new GTI | Read Full Review

1/3/2026 12:00:00 AM | Google

★★★★★ AJ

Mitch and Scott were so awesome to work with! Easiest car buying experience, we’re so happy with our new car! | Read Full Review

1/3/2026 12:00:00 AM | Google

★★★★★ Karla Gatto

I can't say enough great things about the service department. Typically car related chores are a headache but not here! Michael was friendly, knowledgeable and made my day a breeze. Thank you team VW! | Read Full Review

1/3/2026 12:00:00 AM | Google

★★★★★ Paul Wierman

Super happy with my new 2024 Atlas... I came in for a recall on the engine cover and there was no cover available for me. Eve, in service, thought outside the box and found one for me. She saved mes a trip back. Eve got the job done and I'm a happy customer. | Read Full Review

1/3/2026 12:00:00 AM | Google

★★★★★ Stan Radkov

I spent much less time in the shop as I've expected. Then everything was explained. Good job! UPDATE: That was the worse experience I had with all my cars. Brought my car in for a Check Engine Light. The service center misdiagnosed it as a bad battery and I replaced it, but the light stayed on. Days later, the real issue—a failed oil | Read Full Review

1/3/2026 12:00:00 AM | Google

★★★★★ Jelena Nikolic

I recently purchased a new Volkswagen Taos and the experience was exceptional from start to finish. My sales advisor, Josiah, was incredibly professional and attentive, ensuring every detail of the process was smooth and enjoyable. I was thoroughly impressed and would highly recommend their services to anyone in the market for a new | Read Full Review